Perfumes - Luxury Goods and Services
Perfumes - Luxury Goods and Services
Perfumes - Luxury Goods and Services
Session – 1
Agenda
All about perfumes
Business Size
Emerging trends
What does luxury fragrance means?
High quality
materials
Performance
(longevity)
Storytelling
In store
experience
Customer
education
Personalized
service
Customization
All about : Perfumes
Perfume Definition
• The word perfume used today derives from the Latin per fumum, meaning "through
smoke”
• Today perfume is a lucrative business where a brand image can be created out of an
emotional advertising campaign. No other product is so strongly related to emotions
and feelings as perfume.
• An unforgettable smell can remind you of a special situation for your entire life. This
is why many luxury brands like Dior or Chanel are producing most of their profit from
fragrances, the “cash cow” business.
• As a customer, even though you cannot afford a 3000€ dress from Dior, you can always
afford 50-100€ for a fragrance and taste a piece of the luxury dream.
All about : Perfumes
Perfume Notes
Perfume is also described in a musical metaphor as having three sets of notes, making the
harmonious scent accord :
• Top notes (head notes): perceived immediately on application enabling initial impression of a
perfume
• Middle notes (heart notes): unpleasant initial impression of base notes, which become more
pleasant with time
• Base notes (deep notes): bring depth & solidity to a perfume. Compounds of this class are
typically rich and "deep" and are usually not perceived until 30 minutes after application
All about : Perfumes
Perfume : Application
Perfume : Association
Revenue in the industry is forecast to reach an estimated Euro 24 billion in 2018 with a
CAGR of 4% over the next five years (2018-2023), highly influenced by increasing demand
in Asia Pacific
Business Size : overall market
Many segmentation criteria
Classic Vs Fashion fragrances
New segments
Men
Emerging markets
Millennials
Emotional drivers
Link between smelling good and confidence
Consumers remain interested in quality despite the effects of the
recession
Trends
Importance of Branding
Fragrance manufacturers need to recognize the 'experience
economy'
Frequent fragrance users typically seek products that are both high
quality and of a reputable brand