Office Management and Technology

A well-organised and well-managed office is an important prerequisite for any thriving organisation. During the early months of 2020, the world experienced a health catastrophe, the Corona Virus pandemic, known as the COVID-19. This pandemic impacted the lives of everyone in the world. The world practically shut down as social distancing measures, including lockdown, were declared in almost all countries. These measures had a significant effect on the physical, financial, and economic health of every country. It also brought about a paradigm shift in the culture of office management in organisations. This research examined the increased role of ICTs in office management in the COVID-19 era. The study found that ICTs have continued to play an increasingly critical and pivotal role in recent office management designs of organisations. Remote working has become a norm as ICTs made the phrase "working from home" become a catch phrase. Several organisations resorted to working remotely in compliance with worldwide safety regulations, using ICTs to remain profitable and in existence. Though the world is no longer in lockdown, it can be said that the culture of work has changed. Remote working has come to stay. Hence, the importance of ICTs to the survival of businesses cannot be over emphasized. Office management in organisations must thus take this into cognizance and design their structures accordingly to be able to effectively and efficiently achieve set objectives.

Purpose: This research investigates the impact of technology adoption on organisation productivity. The framework has three independent variables viz. technological change, information technology (IT) infrastructure, and IT knowledge management and one dependent variable as organisational productivity. Research design, data and methodology: An explanatory research design with a quantitative research method was employed, and data was collected using a self-administered questionnaire using online as well as an offline survey. The sample consisted of 300 IT managers and senior-level executives (production as well as service team) in leading IT companies in Malaysia selected using snowball sampling. Normality and reliability assessment was performed in the first stage utilising SPSS 22, and Confirmatory Factory Analysis (CFA) was performed with maximum likelihood estimation to assess the internal consistency, convergent validity, and discriminant validity. Finally, Structural Equation M...

Purpose: This research investigates the impact of technology adoption on organisation productivity. The framework has three independent variables viz. technological change, information technology (IT) infrastructure, and IT knowledge management and one dependent variable as organisational productivity. Research design, data and methodology: An explanatory research design with a quantitative research method was employed, and data was collected using a self-administered questionnaire using online as well as an offline survey. The sample consisted of 300 IT managers and senior-level executives (production as well as service team) in leading IT companies in Malaysia selected using snowball sampling. Normality and reliability assessment was performed in the first stage utilising SPSS 22, and Confirmatory Factory Analysis (CFA) was performed with maximum likelihood estimation to assess the internal consistency, convergent validity, and discriminant validity. Finally, Structural Equation Model (SEM) and path analysis are conducted using AMOS 22. Results: The research findings demonstrated that technological change and IT infrastructure positively and significantly impact the organisation's productivity while IT knowledge management has significant but negative impact on organizational productivity of IT companies in Malaysia. Conclusion: The research concludes that all three factors plays important role in deciding organizational producvity. Recommendations, implications, limitations and future research avenues are discussed.

Gagasan Society 5.0 muncul sebagai konsep dalam mengatur perkembangan
teknologi yang masif dan mengatasi permasalahan sosial melalui teknologi.
Implementasi konsep ini dalam dunia pekerjaan dan perkantoran dapat diaplikasikan
dengan cara menciptakan lingkungan kerja cerdas. Lingkugan kerja cerdas
berdasarkan tujuan dari konsep Society 5.0 adalah bagaimana menciptakan kesatuan
antara karyawan dengan teknologi yang terdapat dalam kantor agar menghasilkan
kinerja yang efisien. Penelitian ini bertujuan mengidentifikasi dan menganalisis
bagaimana lingkungan kerja cerdas di era Society 5.0 tercipta melalui faktor-faktor
yang mempengaruhinya. Faktor-faktor strategis yang mempengaruhi terciptanya
lingkungan cerdas meliputi motivasi, kedisiplinan, smart office dan IoT.

ABSTRACT
The paper focused on the current trends in office communication. In pursuit of the focus of this paper it treated numerous issues. It examined the meaning of communication, definition of business communication, process of communication, needs for effective communication in business, functions of communication in business, the importance of business communication, the role of effective business communication and the current trends in business communication. The process of communication is a basis for the effective functioning of every organization. A lack of effective communication constitutes one of the key obstacles to the productive performance of the team of people known otherwise as an enterprise. Based on the findings, it was recommended that; Office workers should strive towards developing effective communication skills in order to enhance productivity in his/her job performance. Management of organizations should maintain the principles of the use of informal communication.

Abstract
The project work examines the changing functions of the office manager in modern organisation. The main purpose of the study is to examine the traditional functions of an office manager in the modern organisation. Four research questions guided the study. Descriptive survey design was adopted. The entire population of (100) employees of the selected institutions, out of which forty (60) was derived as sample size. A five point rating scale questionnaire containing (16) items was used for data collection Pearson Product Correlation was used to establish the reliability of the instrument which yielded and overall coefficient of 0.87. The researcher administered the instrument with the help of two research assistants. Data collected were analyzed using mean and standard deviation to answer the research questions and determined the homogeneity or otherwise of the respondents meaning rating, Z-test was used to test the hypotheses at 0.05 level of significance. The finding shows that modern office technology/equipment contributes to the rise in productivity levels of the modern organization. Also it was found that modern business organizations have computers and other modern office technological gadgets. The researcher therefore recommended amongst others that, organizations should procure adequate modern office technology/equipment to enhance the productivity of their office managers and organizations should involve the office managers in deciding the kind of technological device they wish to procure since the latter are going to use them.

This study examined the Comparative analysis of entrepreneurial competencies acquired by Accounting and Office Technology Management students of Business Education students in tertiary institutions, Lagos State. The final year students of Business Education of the University of Lagos and Federal College of Education (Technical) represented the population of the study. Five (5) research questions were raised and five (5) null hypotheses were formulated and tested in the study. Also, the chi-square statistical tool was used to test and analyze the null hypotheses at a 0.05 level of significance. Two hundred and eighteen (218) Accounting and Of-fice Technology and Management in business education students served as sampled population. Item questionnaire was designed and the validity of the instrument was assessed by experts. The data collected were analyzed using percentage and mean score. The findings of the study showed that Accounting and Office Technology Management students of Business Edu-cation acquired the ability to take risks and use available business opportunities purposefully, influence people to gain support for business, also acquired the ability to lead, coordinate, control, monitor, and organize resources.  It proceeds that both Accounting and OTM students in Business Education fully possess managerial, marketing, and organizing competencies required to strategize business. The findings also explained the methods best for teaching entrepreneurial courses and finally avail the challenges facing the delivery of entrepreneurial courses to Business Education students in a tertiary institution in Lagos State. It was recommended that the higher institutions should be consistent in reviewing the entrepreneurial curriculum that is aimed at developing the entrepreneurial competencies of business education students both in Accounting and Office Technology Management.

During the growth of a competitive global environment, there is considerable pressure on most organizations to make their operational, tactical, and strategic process more efficient and effective. An information and Communication Technology is perceived to be a force to be reckoned with in the 21st century because it has caused and continues to cause major changes in the way we live. In the electronic media, ICTs have ignited and provoked radical and drastic changes that have affected and revolutionized the broadcast industry, most especially in immediacy and timeliness of news. Information and Communication Technology not only facilitate and enhance the creation, processing, sharing and dissemination of information in business organizations but the immediacy and timely delivery office task is of a high essence. The implication of the use of ICTs in office operations might lead to an overall shrink in the need for human correspondents. Before ICT could be more effective in enhancing office operations in Nigeria, the constraints to devices should not be neglected if business organizations must thrive or perhaps compete with its international counterpart. Consequently, many organizations decide to implement ICT in order to improve the effectiveness and efficiency of their business organizations. However, a lack of awareness of numerous and varied challenging issues surrounding the implementation process could be problematic for the whole process.

ABSTRACT
The project work examines Meeting and its Impact on the Productivity of an Organisation: The Role of Secretaries. The main objective of the study is to examine the Impacts of meeting on organizational productivity. Three research questions guided the study and hypotheses were tested. Descriptive survey design was adopted. The entire population of (60) Employees of the selected firms, out of which 40 questionnaires was retrieved from the selected firms. Data collected were analyzed using mean and standard deviation to answer the research questions and determined the homogeneity or otherwise of the respondents meaning rating which Z-test was used to test the hypotheses at 0.05 level of significance. The finding shows that there is impact of meeting on organizational productivity and that secretary’s plays a significant role the meeting in an organisation, which leads to the productivity of an organisation. Also, it was discovered that meeting enhance the productivity of an organization when it is not well organized and planned that most organizations encountered. The researcher therefore recommended amongst others that, there should be proper training of staffs on how meeting are planned and organized, towards enhancing work performance and there should be regular orientation of staff on meeting procedures.

This work examined the influence of digital skill upgrade and office information managers’ job performance. Objective of the study was to examine how dimensions of digital skill upgrade such as advance typesetting skill, trouble shooting skill and cloud computing skill influence measures of office managers’ job performance such as effective records management and timely task completion. The study revealed that upgrade advance typing skill influence effective records management and timely completion of tasks associated with office managers in firms. It also revealed that the appropriate upgrade in trouble shooting skill helps office managers in firm to finish their jobs on time and effectively manage records. It was also found that the upgrade in cloud computing skill enhances office managers’ effective record management and timely task completion. The study concluded that digital skill upgrade is an important means to enhance office managers’ job performance. Amongst other things the study recommended that all firms, organizations and institutions should endeavour to carry out digital skills upgrading trainings for their office managers; Office managers should endeavour to upgrade their digital skill from time to time by continuously going through trainings.

The study investigates modern information technology and yesterday’s secretaries. The aim of the study was to examine how modern information technology impact on today’s secretaries in business organisation. Information technology involves the application of all aspect of the use of computer, micro-electronic devices, and communication technology. The research adopted a descriptive research design. The population of the study consist of 80 secretaries in the ministry of education, out of 60 was drawn from the population as the sample size of the study. Both primary and secondary data were used to collect data. Structured questionnaires and observations were used as the data collection tools for the study. Purposive sampling techniques were used for the study. Both quantitative and qualitative data were gathered for the study using questionnaires, interviews, field observation and documentary sources, after collating the data from the questionnaires and interviews, the data were coded and fed into SPSS 14.0 for Windows. The researcher hopes to prove that the computer as part of the modern information technology, in the form of word processor, personal computer, electronic typewriter, tele-copies, fax machine, etc, does not displace the secretary’s role but has come to enhance her performance on the jobs and elimination of drudgery. Based on the study, it was found that modern information technology affects the performance of secretaries yesterday because of poor knowledge of modern information technologies in the organisation. However, it is recommended that; organizations should strive to provide the necessary modern technological facilities needed in the organisation to ease the running of day-to-day business activities for secretaries and secretaries should be given some training both practically and theoretically for the efficient and effectiveness of their duties and functions in IT.

Modul Adminstrasi Perkantoran, Modul Adminstrasi Perkantoran.
Bahan Ajar Mata Pelajaran Produktif Administrasi Perkantoran untuk Siswa/i Kelas XI Semester I di Sekolah Menengah Kejuruan Indo Sains Palembang oleh Yolanda Nur Rohma, S.IP.

A. DEFINISI SARANA DAN PRASARANA KANTOR
B. RUANG LINGKUP SARANA DAN PRASARANA KANTOR
1. Perlengkapan Kantor (Office Equipment).
2. Mesin Kantor (Office Machine).
3. Mesin Komunikasi Kantor (Pesawat Kantor)
4. Perabot Kantor (Office Furniture)
5. Perbekalan Kantor (Office Supplies)
6. Hiasan Kantor (Office Ornament).
7. Alat Bantu Peraga (Audio Visual Aids)

(Bersambung di bagian 2)

ABSTRACT
Modern day technology has to do with the use of machines and equipment in carrying out work in organizations which includes the use of computers and related electronic equipment to input, process, and store and file various documents in organizations. It is also used to retrieve and transmit information. It has enhanced the efficiency of the secretary in computerized organization. The study looked into the concept of modern technology and today’s secretaries in computerized organizations as some organizations are yet to introduce the use of modern technology into their organizations. Based on the analyzed data, the following findings were made: Modern technology has brought efficiency in the job performance of the secretary in an office, saves time and reduce monotony of work on the part of the secretary. It also revealed that since the introduction of modern office technology, the job performance of secretaries has been enhanced tremendously and has helped the managers in its role of management to help achieve organizational roles. Recommendations were made based on the findings and conclusions with the hope that organizations that are yet to introduce the use of modern technology into their organizations, would do so in order to enhance job satisfaction, save time and cost, and to pave way for meaningful development.

Pada dasarnya, cahaya diperlukan untuk mendukung kegiatan-kegiatan manusia baik itu kehidupan sehari-hari bahkan dalam organisasi atau perusahaan khususnya kantor. Setiap layout kantor memiliki desain dan posisi yang berbeda-beda yang menyebabkan intensitas cahaya yang dibutuhkan berbeda-beda pada setiap lokasi. Pencahayaan terbagi dua yaitu pencahayaan alami dan pencahayaan buatan. Pencahayaan alami menggunakan energi alam seperti sinar matahari sedangkan pencahayaan buatan menggunakan teknologi yang diciptakan manusia seperti lampu. Pencahayaan alami dan pencahayaan buatan memiliki keunggulan masing-masing pada berbagai aspek sehingga perusahaan perlu memilih untuk setiap layout. Hal ini dilakukan untuk mendukung kinerja karyawan sehingga dapat meningkatkan produktivitasnya.

ABSTRACT

This research work examines Conflict Resolution Strategies and Organizational Productivity. The main objective of this study amongst others was to investigate the causes of unresolved conflicts in the organization. The researcher adopted a simple descriptive method, using Taro Yemen’s formula. The population of the study is divided into two; target and accessible. The target are all the employees of the soft drink firms in Rivers State, while the accessible are the employees of Coca-Cola Plc. and 7up bottling company, totaling 120 staffs, out of which 92 questionnaires were derived from the population as the sample size and 80 questionnaires was retrieved and 12 not retrieved. The method of data collection was the primary and secondary data. The study utilized questionnaire administered by the researcher with response supplied by the respondent. The researcher used the chi-square X2 statistics to test the posited hypothesis using a 5% significant level and degree of freedom 21. Hence, the result gotten from this study revealed that conflict resolution strategies has a significant effect on organizational productivity. Therefore, it is recommended amongst others that; Managers should develop appropriate strategies to resolve conflicts as they arise in their organizations, they should also put in place the procedures to be followed to resolve any conflict which might arise in the organization and these procedures should be communicated to all employees of their organization.

Innovation is a continuous, cyclic process and management must address this cyclic character. We have depicted that in the figure below.


The Innovation Management Cycle Model

The innovation process in the first part of the pre-project phase from scanning the environment to creating new business ideas is also named ideation and its management idea management. Ideation is followed by transforming the business idea into a business concept and next into a business- or project plan. To do this one develops a business case and subsequently a plan. This is one of the most critical phases of the innovation process and still one of the white spaces in management in a lot of companies. One of the main activities in this phase is building set of linked models and validating them. The modeling helps to estimate the technical, commercial and economical feasibility of the idea. During the modeling we make a lot of often implicit choices. On the one hand it is important to prevent a too soon narrowing of the number of possible directions of further development. On the other hand unfavorable directions must be recognized as soon as possible and a focus must be chosen to prevent wasting scarce resources. In the following chapters a large number of methods and tools are discussed that helps keeping this balance. In this phase the real innovation takes place ands often this is hardly managed. Although without the other parts of the process the innovation will never materialize and innovation stays a hollow phrase.

During the development phases data are collected. Through a cycle of designing, testing and redesigning the optimal product using prototyping is developed. Here the process is predominantly aimed at realizing the plans and optimizing the product-market combination. When we relate the test results to the decision-making criteria that have been developed, a decision can be reached as to how to proceed.
During this development phase many projects may run in parallel. Resources are allocated to the projects. However the future always enrolls differently than anticipated. There is a competition for resources among these projects and constantly decisions have to be taken about reallocations of these resources to these projects. This is the field of portfolio management.

The commercialization phase above all has to do with the commercial exploitation of the developed innovation. It is important that continuous monitoring takes place to determine whether or not the assumptions regarding customers, market and competitors are still valid. Changes in the market or the emergence of new technologies may lead to new technological, product and market developments.
When the innovation is implemented we have to monitor constantly  the environment and the activities inside the company to control whether we are still on course. When we monitor changes in customer preferences, or the introduction of some competitive products or emerging disturbing technologies we have to react and adjust our strategy.

After adjustment of the innovation strategies these strategies have to be planned and translated into a roadmap. In this way the whole process of ideation and idea management start all over again.

In the figure below we have mapped all innovation activities during the innovation cycle.



In this practical guide we will first discuss all these steps starting with step 1. Foresight and Visioning and finishing with step 15. Business Review and Auditing. It is clear that a business review or an audit may be a reason to start over again with Foresight and Visioning to see whether the vision must be adjusted.

We will discuss each activity using the following questions as framework: 1. what? 2. why? 3. who 4. when? And 5 how?

Covid-19 lockdowns, local restrictions and resulting slowdowns and/or recessions have resulted in new ways of working and operating. The implications of these changes and virtual operation for corporate productivity depends upon a number of factors such as assumptions made, differential activity and sectoral impacts, whether and how associated costs and externalities are accounted for, and how financial and other consequences are assessed. Virtual operation is more appropriate for some activities and people than for others. Its advantages and disadvantages can depend upon activity, role or task and the situation, context, people and personalities involved, the nature and extent of support provided, and whether a change is voluntary or imposed and is intended to be temporary or permanent. Views of the people involved and those they interact with can change over time. Assessors should allow time for changes to settle and endeavour to take account of the particular circumstances of the COVID-19 pandemic and embrace wider considerations such as social and environmental impacts. Responsible leaders endeavour to ensure that corporate measures of productivity and performance do not encourage behaviours and outputs that are undesirable and that corporate responses and activities along with their assessment reflect externalities, natural capital, environmental and social considerations and Sustainable Development Goals.

Belgium was one of the first countries in Western Europe to celebrate at the end of 2019 the 75th
anniversary of a generally compulsory social security system. But this was done with a certain reluctance
as if the main actors, the administrators of the system, were alienated from the original principles. In this
contribution we examine how this social security evolved by also taking socio-technical factors into
account. To establish that the current system has indeed moved a long way from the basic principle of
'solidarity', and rather has the characteristics of a large technical system in which individual needs can be
detected and an individual compensation system can be developed. Provided that the insured assumes
responsibility and actively participates in the welfare society. This is the paradigm of the Third Way, which
is complementary to the technical foundation of the current network system. The role of administrators
(intermediaries as trade unions, health insurance funds, etc.) is limited in this respect, hence the lukewarm
revelry in the celebration of a system in which they hardly recognize themselves.

Office is a place for people who carry out office activities, the office is also often referred to as a service center and information center. Offices that do not have a standard selection in security and comfort in the arrangement of goods in the office, will cause problems such as employee discomfort at work, fatigue, decreased concentration, and even cause health problems for employees. Therefore, the importance of creating an ergonomic office. Office that regulates problems related to ineffectiveness, inconvenience, and insecurity in the office. The aim is to increase productivity, reduce the risk of health problems for employees, and create effective and efficient office conditions. The first effort to create an ergonomic office is to arrange the office layout supported by the right equipment and supplies. The impact of an ergonomic office is a well-developed office activity with minimum risks for employees. Abstrak Kantor adalah termpat orang-orang melakukan kegiatan/aktivitas perkantoran, kantor juga sering disebut sebagai pusat pelayanan dan pusat informasi. Kantor yang tidak memiliki pemilihan standar dalam keamanan dan kenyamanan dalam pengaturan barang di dalam kantor, akan menimbulkan masalah seperti ketidaknyamanan karyawan dalam bekerja, kelelahan, penurunan konsentrasi, bahkan menyebabkan masalah kesehatan pada karyawan. Karena itu, pentingnya menciptakan kantor yang ergonomis. Kantor yang mengatur masalah yang berkaitan dengan ketidakefektifan, ketidaknyamanan, dan ketidakamanan di kantor. Tujuannya untuk meningkatkan produktivitas, menurunkan risiko masalah kesehatan pada karyawan, dan penciptaan kondisi kantor yang efektif dan efisien. Upaya pertama untuk menciptakan kantor yang ergonomis adalah penataan tata letak kantor yang didukung oleh peralatan dan perlengkapan yang tepat.

Ergonomics is a condition where humans and work support equipment have a positive interaction, so that they can support employee work productivity and also maintain employee health, both physically and psychologically. The work equipment used by employees must be ergonomic, whether the work is done in the office (Work from Office/WFO) or work done at the employee's home/residence (Work from Home/WFH) due to restrictions to reduce the spread of Covid 19. There are several The requirement for a table and chair to be said to be ergonomic is if the equipment does not violate the rules of the anatomy of the human body. The height of the chairs and tables is adjusted to the height of the employee himself or until the angle formed at the knees is about 90 to 110 degrees. Then, the chair is facilitated with cushions to provide a comfortable feeling for employees who work for long periods in a sitting position. In addition, the ergonomic chair also has a backrest that will support the employee's posture to stay upright while doing their job. If the job requires staring at the monitor screen, then the location of the monitor must be at eye level, therefore, the height of the table must also be considered. This can minimize pain that arises in the neck, shoulders, and back. The height of this table must also be parallel to the armrests of the chair which must also have armrests at a height parallel to the table and keyboard board. So, the angle formed at the elbow is about 90 to 110 degrees. This can minimize pain when typing in the long term.

Ergonomis adalah keadaan dimana manusia dan peralatan penunjang kerja memiliki interaksi yang positif, sehingga dapat menunjang produktivitas kerja karyawan dan juga menjaga kesehatan karyawan, baik secara fisik maupun psikis. Peralatan kerja yang digunakan oleh para karyawan haruslah ergonomis, baik pekerjaan tersebut dilakukan di kantor (Work from Office/WFO) maupun pekerjaan yang dilakukan di rumah/tempat tinggal karyawan (Work from Home/WFH) dikarenakan pembatasan untuk mengurangi penyebaran Covid 19. Adapun beberapa syarat suatu meja dan kursi dikatakan ergonomis adalah apabila peralatan tersebut tidak menyalahi aturan anatomi tubuh manusia. ketinggian kursi dan meja disesuaikan dengan ketinggian karyawan itu sendiri atau hingga sudut yang terbentuk di lutut adalah sekitar 90 hingga 110 derajat. Kemudian, kursi difasilitasi bantalan untuk memberi rasa nyaman bagi karyawan yang bekerja dalam jangka waktu lama dalam posisi duduk. Selain itu, kursi yang ergonomis pun memiliki sandaran untuk punggung yang akan menunjang postur karyawan untuk tetap tegak selama melakukan pekerjaannya. Apabila pekerjaan mengharuskan menatap layar monitor, maka letak monitor harus sejajar dengan pandangan mata, oleh karena itu, ketinggian meja juga harus diperhatikan. Hal ini dapat meminimalisir rasa nyeri yang timbul pada daerah leher, pundak, dan punggung. Ketinggian meja ini pun harus sejajar dengan sandaran lengan dari kursi yang juga harus memiliki sandaran lengan dengan ketinggian sejajar dengan meja dan papan keyboard. Sehingga, sudut yang terbentuk pada sikut adalah sebesar sekitar 90 hingga 110 derajat. Hal ini dapat meminimalisir rasa sakit saat mengetik terlalu lama

Kata kunci: Ergonomis, Work from Home, WFH, produktivitas, kesehatan

Manajer dalam sebuah organisasi atau perusahaan sangatlah penting keberadaannya yangnantinya bisa menjadi suatu ujung tombak dari keberhasilan suatu organisasi dan tentunya ia akanmelakukan pekerjaan yang lebih luas bila dibandingkan dengan seorang staf atau pekerja biasa.Para manajer bertanggung jawab secara langsung untuk memastikan kegiatan dalam sebuahorganisasi dijalankan bersama para anggota dari organisasi. Manajer juga terbagi menjadi tigalevel, yaitu manajer puncak, manajer menengah dan manajer lini pertama. Seorang manajer harusbisa menyelesaikan konflik yang ada dalam organisasi, dengan bermusyawarah mencari jalankeluar terbaik dengan keadaan keadaan pikiran yang baik pula sehingga tidak ada pihak yangmerasa dirugikan. Peran seorang manajer sebagai pemimpin harus bisa bertanggung jawabagarsubunit organisasinya berfungsi sebagai kesatuan yang terintegrasi untuk memenuhi tujuan dasarorganisasi. Sebagai seorang manajer yang berkewajiban penuh dalam mengatur danmengendalikan organisasi semata-mata hanya untuk memastikan mewujudkan agar tujuanorganisasi dapat tercapai secara efektif dan efisien melalui serangkaian kegiatan manajemensecara fungsional maupun operasional

Kegiatan dalam pengambilan data guna mengetahui jumlah kehadiran dari suatu kegiatan disebut Absensi. Dalam kegiatan pekerjaan disuatu instansi absensi memberikan banyak informasi penting, yang didapat terkait dengan jumlah pegawai yang hadir dan waktu pegawai tersebut hadir di kantor tempatnya bekerja. Dari absensi bisa dijadikan sebagai tolak ukur oleh administrasi kantor, apakah seorang pegawai hadir untuk bekerja secara tepat waktu sesuai ketentuan dan pulang secara tepat waktu sesuai ketentuan dengan baik dan benar. Untuk kegiatan absensi dimasa pandemi ini cenderung dilakukan dengan cara digital melalui aplikasi yang telah disediakan. Terkadang tidak validnya data absensi digital karena factor faktor tertentu, misalnya jaringan internet yang tidak stabil yang diakses melalui telepon genggam, basis data dari aplikasi yang sering bermasalah, dan adanya pegawai yang belum sepenuhnya memahami cara penggunaan aplikasi absensi digital membuat lamanya operator dalam menyajikan informasi absensi pada saat dibutuhkan. Sistem absensi dibagi menjadi dua environment, pertama absensi berbasis aplikasi dapat memberikan kemudahan bagi pegawai melakukan absensi dari rumah. Sedangkan yang kedua dengan menggunakan system manual yang diletakkan di pintu masuk kantor. Dengan penerapan absensi manual bagi kehadiran pegawai di Kantor Wilayah Kementerian Hukum dan Hak Asasi Manusia Sumatera Utara ini diharapkan dapat membantu pegawai yang tidak dapat mengisi absensi secara digital secara valid dan benar

Purpose: This research investigates the impact of technology adoption on organisation productivity. The framework has three independent variables viz. technological change, information technology (IT) infrastructure, and IT knowledge management and one dependent variable as organisational productivity. Research design, data and methodology: An explanatory research design with a quantitative research method was employed, and data was collected using a self-administered questionnaire using online as well as an offline survey. The sample consisted of 300 IT managers and senior-level executives (production as well as service team) in leading IT companies in Malaysia selected using snowball sampling. Normality and reliability assessment was performed in the first stage utilising SPSS 22, and Confirmatory Factory Analysis (CFA) was performed with maximum likelihood estimation to assess the internal consistency, convergent validity, and discriminant validity. Finally, Structural Equation Model (SEM) and path analysis are conducted using AMOS 22. Results: The research findings demonstrated that technological change and IT infrastructure positively and significantly impact the organisation's productivity while IT knowledge management has significant but negative impact on organizational productivity of IT companies in Malaysia. Conclusion: The research concludes that all three factors plays important role in deciding organizational producvity. Recommendations, implications, limitations and future research avenues are discussed.