BWS_Q0306_v2.0_Professional-Makeup-Artist

Qualification Pack
Professional Makeup Artist

Perform nail art application/ Carry out application of simple mehndi designs
QP Code: BWS/Q0306
Version: 2.0
NSQF Level: 4
Beauty & Wellness Sector Skill Council || 5-B, Upper Ground Floor, 23 Himalaya House, Kasturba
Gandhi Marg, Connaught Place
New Delhi-110001
NSQC Approved || Beauty & Wellness Sector Skill Council 1

Qualification Pack
Contents
BWS/Q0306: Professional Makeup Artist .............................................................................................. 3
Brief Job Description ...................................................................................................................... 3
Applicable National Occupational Standards (NOS) ............................................................................. 3
Compulsory NOS ........................................................................................................................... 3
Option 1: Perform nail art application ........................................................................................... 3
Option 2: Carry out application of simple mehndi designs ............................................................ 4
Qualification Pack (QP) Parameters .............................................................................................. 4
DGT/VSQ/N0102: Employability Skills (60 Hours) ................................................................................. 6
BWS/N0104: Perform skin care services ............................................................................................ 14
BWS/N0106: Perform makeup services .............................................................................................. 22
BWS/N0311: Perform groom makeup services ................................................................................... 30
BWS/N0313: Perform fantasy makeup ............................................................................................... 39
BWS/N0312: Apply makeup with high definition products ................................................................. 47
BWS/N0205: Perform blow drying of hair ........................................................................................... 52
BWS/N0208: Perform hair styling and dressing .................................................................................. 60
BWS/N9001: Prepare and maintain work area ................................................................................... 68
BWS/N9003: Create a positive impression at the workplace .............................................................. 75
BWS/N9002: Maintain health and safety at the workplace ................................................................ 82
BWS/N9005: Consult and advise clients ............................................................................................. 87
BWS/N0223: Perform creative hair styling and dressing .................................................................... 91
BWS/N0303: Apply air-brush makeup ................................................................................................ 97
BWS/N0404: Perform nail art application ......................................................................................... 102
BWS/N0127: Carry out application of simple mehndi designs .......................................................... 108
Assessment Guidelines and Weightage ........................................................................................... 115
Assessment Guidelines ............................................................................................................. 115
Assessment Weightage ............................................................................................................. 116
Acronyms ......................................................................................................................................... 118
Glossary ........................................................................................................................................... 119

Qualification Pack
BWS/Q0306: Professional Makeup Artist
Brief Job Description
A Professional Makeup Artist enhances facial aesthetics of the clients for creating custom looks for various
formal/informal events/occasions. Basic contouring, colour analysis, corrective makeup, ramp makeup, and
fantasy makeup with knowledge of various beauty and makeup products are covered.
Personal Attributes
A Professional Makeup Artist is a professionally trained individual who specializes in fundamental makeup
skills.
Applicable National Occupational Standards (NOS)
Compulsory NOS:
1. DGT/VSQ/N0102: Employability Skills (60 Hours)
2. BWS/N0104: Perform skin care services
3. BWS/N0106: Perform makeup services
4. BWS/N0311: Perform groom makeup services
5. BWS/N0313: Perform fantasy makeup
6. BWS/N0312: Apply makeup with high definition products
7. BWS/N0205: Perform blow drying of hair
8. BWS/N0208: Perform hair styling and dressing
9. BWS/N9001: Prepare and maintain work area
10. BWS/N9003: Create a positive impression at the workplace
11. BWS/N9002: Maintain health and safety at the workplace
12. BWS/N9005: Consult and advise clients
13. BWS/N0223: Perform creative hair styling and dressing
14. BWS/N0303: Apply air-brush makeup
Options(Not mandatory):

Qualification Pack
Option 1: Perform nail art application
1. BWS/N0404: Perform nail art application
Option 2: Carry out application of simple mehndi designs
1. BWS/N0127: Carry out application of simple mehndi designs
Qualification Pack (QP) Parameters
Sector Beauty & Wellness
Sub-Sector Beauty and Salons
Occupation Make-up Services
Country India
NSQF Level 4
Credits 19
Aligned to NCO/ISCO/ISIC Code NCO-2015/5142.0400
10th grade pass and pursuing continuous

schooling
OR
10th grade pass plus 1-year NTC/ NAC
Minimum Educational Qualification & OR
Experience 10th Class with 2 Years of experience
OR
Previous relevant Qualification of NSQF Level
(with minimum education as 5th Grade pass)
with 2 Years of experience
Minimum Level of Education for Training in

10th Class
School
Pre-Requisite License or Training NA
Minimum Job Entry Age 18 Years
Last Reviewed On NA
Next Review Date 17/11/2025

Qualification Pack
NSQC Approval Date 17/11/2022
Version 2.0
Reference code on NQR 2022/BW/BWSSC/06594
NQR Version 1

Qualification Pack
DGT/VSQ/N0102: Employability Skills (60 Hours)
Description
This unit is about employability skills, Constitutional values, becoming a professional in the 21st Century,
digital, financial, and legal literacy, diversity and Inclusion, English and communication skills, customer
service, entrepreneurship, and apprenticeship, getting ready for jobs and career development.
Scope
The scope covers the following :
Introduction to Employability Skills

Constitutional values - Citizenship
Becoming a Professional in the 21st Century
Basic English Skills
Career Development & Goal Setting
Communication Skills
Diversity & Inclusion
Financial and Legal Literacy
Essential Digital Skills
Entrepreneurship
Customer Service
Getting ready for Apprenticeship & Jobs
Elements and Performance Criteria
Introduction to Employability Skills

To be competent, the user/individual on the job must be able to:
PC1. identify employability skills required for jobs in various industries
PC2. identify and explore learning and employability portals
Constitutional values – Citizenship
PC3. recognize the significance of constitutional values, including civic rights and duties,
citizenship, responsibility towards society etc. and personal values and ethics such as
honesty, integrity, caring and respecting others, etc.
PC4. follow environmentally sustainable practices
Becoming a Professional in the 21st Century
PC5. recognize the significance of 21st Century Skills for employment
PC6. practice the 21st Century Skills such as Self-Awareness, Behaviour Skills, time management,
critical and adaptive thinking, problem-solving, creative thinking, social and cultural
awareness, emotional awareness, learning to learn for continuous learning etc. in personal
and professional life
Basic English Skills

Qualification Pack
PC7. use basic English for everyday conversation in different contexts, in person and over the
telephone
PC8. read and understand routine information, notes, instructions, mails, letters etc. written in
English
PC9. write short messages, notes, letters, e-mails etc. in English
Career Development & Goal Setting
PC10. understand the difference between job and career
PC11. prepare a career development plan with short- and long-term goals, based on aptitude
Communication Skills
PC12. follow verbal and non-verbal communication etiquette and active listening techniques in
various settings
PC13. work collaboratively with others in a team
Diversity & Inclusion
PC14. communicate and behave appropriately with all genders and PwD
PC15. escalate any issues related to sexual harassment at workplace according to POSH Act
Financial and Legal Literacy
PC16. select financial institutions, products and services as per requirement
PC17. carry out offline and online financial transactions, safely and securely
PC18. identify common components of salary and compute income, expenses, taxes, investments
etc
PC19. identify relevant rights and laws and use legal aids to fight against legal exploitation
Essential Digital Skills
PC20. operate digital devices and carry out basic internet operations securely and safely
PC21. use e- mail and social media platforms and virtual collaboration tools to work effectively
PC22. use basic features of word processor, spreadsheets, and presentations
Entrepreneurship
PC23. identify different types of Entrepreneurship and Enterprises and assess opportunities for
potential business through research
PC24. develop a business plan and a work model, considering the 4Ps of Marketing Product, Price,
Place and Promotion
PC25. identify sources of funding, anticipate, and mitigate any financial/ legal hurdles for the
potential business opportunity
Customer Service
PC26. identify different types of customers
PC27. identify and respond to customer requests and needs in a professional manner.

Qualification Pack
PC28. follow appropriate hygiene and grooming standards

Getting ready for apprenticeship & Jobs
PC29. create a professional Curriculum vitae (Résumé)
PC30. search for suitable jobs using reliable offline and online sources such as Employment
exchange, recruitment agencies, newspapers etc. and job portals, respectively
PC31. apply to identified job openings using offline /online methods as per requirement
PC32. answer questions politely, with clarity and confidence, during recruitment and selection
PC33. identify apprenticeship opportunities and register for it as per guidelines and requirements
Knowledge and Understanding (KU)
The individual on the job needs to know and understand:
KU1. need for employability skills and different learning and employability related portals
KU2. various constitutional and personal values
KU3. different environmentally sustainable practices and their importance
KU4. Twenty first (21st) century skills and their importance
KU5. how to use English language for effective verbal (face to face and telephonic) and written
communication in formal and informal set up
KU6. importance of career development and setting long- and short-term goals
KU7. about effective communication
KU8. POSH Act
KU9. Gender sensitivity and inclusivity
KU10. different types of financial institutes, products, and services
KU11. how to compute income and expenditure
KU12. importance of maintaining safety and security in offline and online financial transactions
KU13. different legal rights and laws
KU14. different types of digital devices and the procedure to operate them safely and securely
KU15. how to create and operate an e- mail account and use applications such as word processors,
spreadsheets etc.
KU16. how to identify business opportunities
KU17. types and needs of customers
KU18. how to apply for a job and prepare for an interview
KU19. apprenticeship scheme and the process of registering on apprenticeship portal
Generic Skills (GS)
User/individual on the job needs to know how to:
GS1. read and write different types of documents/instructions/correspondence

GS2. communicate effectively using appropriate language in formal and informal settings

Qualification Pack
GS3. behave politely and appropriately with all

GS4. how to work in a virtual mode
GS5. perform calculations efficiently
GS6. solve problems effectively
GS7. pay attention to details
GS8. manage time efficiently
GS9. maintain hygiene and sanitization to avoid infection

Qualification Pack
Assessment Criteria
Theory Practical Project Viva

Assessment Criteria for Outcomes
Marks Marks Marks Marks
Introduction to Employability Skills 1 1 - -
PC1. identify employability skills required for jobs

- - - -
in various industries
PC2. identify and explore learning and

- - - -
employability portals
Constitutional values – Citizenship 1 1 - -
PC3. recognize the significance of constitutional

values, including civic rights and duties,
citizenship, responsibility towards society etc. and - - - -
personal values and ethics such as honesty,
integrity, caring and respecting others, etc.
PC4. follow environmentally sustainable practices - - - -
Becoming a Professional in the 21st Century 2 4 - -
PC5. recognize the significance of 21st Century

- - - -
Skills for employment
PC6. practice the 21st Century Skills such as Self-

Awareness, Behaviour Skills, time management,
critical and adaptive thinking, problem-solving,
creative thinking, social and cultural awareness, - - - -
emotional awareness, learning to learn for
continuous learning etc. in personal and
professional life
Basic English Skills 2 3 - -
PC7. use basic English for everyday conversation

in different contexts, in person and over the - - - -
telephone
PC8. read and understand routine information,

notes, instructions, mails, letters etc. written in - - - -
English
PC9. write short messages, notes, letters, e-mails

- - - -
etc. in English
Career Development & Goal Setting 1 2 - -

Qualification Pack

PC10. understand the difference between job and

- - - -
career
PC11. prepare a career development plan with

- - - -
short- and long-term goals, based on aptitude
Communication Skills 2 2 - -
PC12. follow verbal and non-verbal

communication etiquette and active listening - - - -
techniques in various settings
PC13. work collaboratively with others in a team - - - -
Diversity & Inclusion 1 2 - -
PC14. communicate and behave appropriately

- - - -
with all genders and PwD
PC15. escalate any issues related to sexual

- - - -
harassment at workplace according to POSH Act
Financial and Legal Literacy 2 3 - -
PC16. select financial institutions, products and

- - - -
services as per requirement
PC17. carry out offline and online financial

- - - -
transactions, safely and securely
PC18. identify common components of salary and

compute income, expenses, taxes, investments - - - -
etc
PC19. identify relevant rights and laws and use

- - - -
legal aids to fight against legal exploitation
Essential Digital Skills 3 4 - -
PC20. operate digital devices and carry out basic

- - - -
internet operations securely and safely
PC21. use e- mail and social media platforms and

- - - -
virtual collaboration tools to work effectively
PC22. use basic features of word processor,

- - - -
spreadsheets, and presentations

Qualification Pack

Entrepreneurship 2 3 - -
PC23. identify different types of Entrepreneurship

and Enterprises and assess opportunities for - - - -
potential business through research
PC24. develop a business plan and a work model,

considering the 4Ps of Marketing Product, Price, - - - -
Place and Promotion
PC25. identify sources of funding, anticipate, and

mitigate any financial/ legal hurdles for the - - - -
potential business opportunity
Customer Service 1 2 - -
PC26. identify different types of customers - - - -
PC27. identify and respond to customer requests

- - - -
and needs in a professional manner.
PC28. follow appropriate hygiene and grooming

- - - -
standards
Getting ready for apprenticeship & Jobs 2 3 - -
PC29. create a professional Curriculum vitae

- - - -
(Résumé)
PC30. search for suitable jobs using reliable offline

and online sources such as Employment
- - - -
exchange, recruitment agencies, newspapers etc.
and job portals, respectively
PC31. apply to identified job openings using offline

- - - -
/online methods as per requirement
PC32. answer questions politely, with clarity and

- - - -
confidence, during recruitment and selection
PC33. identify apprenticeship opportunities and

- - - -
register for it as per guidelines and requirements
NOS Total 20 30 - -

Qualification Pack
National Occupational Standards (NOS) Parameters
NOS Code DGT/VSQ/N0102
NOS Name Employability Skills (60 Hours)
Sector Cross Sectoral
Sub-Sector Professional Skills
Occupation Employability
NSQF Level 4
Credits 2
Version 1.0
Last Reviewed Date NA
NSQC Clearance Date 05/01/2023

Qualification Pack
BWS/N0104: Perform skin care services
Description
Provide facial skin care services to enhance facial skin condition.
Scope
This unit/task covers the following:

1. Perform skin care services including
a. exfoliation
b. skin warming
c. comedone extraction
d. facial massage
e. mask applications
f. moisturising
Perform skincare services

1. adhere to the health and safety standards laid out by the manufacturer and salon
2. position self and client correctly to ensure privacy, comfort and wellbeing throughout the
service
3. perform and adapt the therapy using materials, equipment and techniques correctly and safely
to meet the needs of the client
4. • carry out facial care/ clean-up process using the products and equipment as per service levels laid
down by the salon
• Facials: skin lightening, radiance, anti-tan, hydration, oil control, harmonizing for sensitive skin
5. ask relevant and effective questions to check and establish the client's understanding and
expectation prior to commencement and clarify doubts, if any
6. • clean the skin and remove all traces of make-up by using superficial and deep cleansing
techniques
• Deep cleansing techniques: eg. gel, oil, cream, pore strips, masks, steam, vacuum suction, etc.
7. • use an exfoliation technique suitable for the client's skin type and skin condition
• Skin type: Oily, dry, normal, combination, sensitive
• Exfoliation techniques: Mechanical, chemical; clay exfoliants, biochemical skin peels, masks,
enzymes, retinol, hydroxyl acids, pore grains
8. • use a suitable skin warming technique and carry out any necessary extractionrelevant to the
client's skin type and skin condition
• Skin warming techniques: warm towel, steam, etc.
9. • provide facial massage using a medium and techniques suitable for the clients skin type and
condition
• Medium: Oil, cream
• Techniques: Effleurage, petrissage, tapotement

Qualification Pack
10. apply masks evenly and neatly, covering the area to be treated completely
11. remove masks as per the recommended time frame mentioned in manufacturers instructions or
organisational standards
12. carry out cleaning of the skin post-procedure to ensure skin is left clean, toned and suitably
moisturized
13. complete the therapy to the satisfaction of the client in a commercially acceptable time
14. check the clients comfort and wellbeing throughout the service and adapt procedures to ensure
the same, reassure the client with necessary information and positive comments as required
15. record details of the therapy accurately as per organisation policy and procedures
16. store information securely in line with the salons policies
17. provide specific after-procedure, homecare advice and recommendations form product use and
further services to the client
KU1. organizations standards of performance and sequence of services

KU2. range of services and products offered by the organization
KU3. health and safety requirements in the organization
KU4. environmental conditions required and expected for carrying out services and importance of
maintaining these (Conditions: Air, light, space, temperature, sound, cleanliness, etc.)
KU5. anatomical structure, function, characteristics of skin (Structure: The layers of the epidermis:
the dermis, the subcutaneous layer; the hair follicle, the hair shaft, the sebaceous gland,
arrector pili muscle, sweat gland, and sensory nerve endings) (Functions: Sensitivity, heat
regulation, absorption, protection, excretion, secretion and vitamin D production)
KU6. differences in the structure of the skin for different client groups
KU7. principles and practice of skin procedures relevant to beauty services
KU8. contra-indications and respective necessary actions
KU9. contra-actions and respective necessary subsequent actions
KU10. applicable legislation relating to the workplace (Legislation for workplace: eg. health and
safety, workplace regulations, use of work equipment, handling/ storage/ disposal/ cautions
in the use of products, fire precautions, hygiene practice, disposal of waste, environmental
protection)
KU11. characteristics of skin types and skin conditions
KU12. position and action of the facial, neck and shoulder muscles
KU13. position of head, face, neck, chest and shoulder girdle bones and skeletal function
KU14. circulatory system, functions of blood, arteries, veins, blood composition and circulation and
lymphatic system.
KU15. effect of the natural ageing process on the skin and muscle tone
KU16. customer service principles including privacy and protection to modesty of the customers
KU17. importance of keeping accurate records of services, clients and product usage (inventory)
Generic Skills (GS)

Qualification Pack
GS1. read policy and procedure documents, guidelines and memos in English and/or local
language to interpret the gist correctly
GS2. read common organizational signage in English accurately
GS3. read simple emails, instructions, advertisements, brochures, manufacturers labels, forms,
formats and other common documents accurately
GS4. read and interpret correctly information about new products and services with reference to
the organization and also from external forums such as websites and/or blogs
GS5. write appointments, names, addresses, simple emails, messages, and applications in English
accurately
GS6. construct a CV or fill a job application form accurately representing skills, knowledge and
past experiences in English accurately
GS7. write an accident or incident report accurately in English
GS8. fill in various applicable forms and formats at the workplace accurately
GS9. maintain accurate records of client, services, operating and closing checklists, product stock
status
GS10. listen and interpret correctly simple instructions in English
GS11. listen for and identify the main points of short explanations or presentations in English
GS12. listen to and follow short, straightforward explanations and instructions in English
GS13. introduce oneself and ones role to customers and visitors, in English and the local language
GS14. express clearly statements of fact and give short explanations, accounts and descriptions to
customers, seniors and co-workers in English
GS15. give clear instructions to customers and/or coworkers as required
GS16. pronounce the sounds of English or use sign language sufficiently clearly to be generally
understood
GS17. speak or communicate with reasonable ease in structured situations and short conversations
on familiar topics
GS18. exchange information effectively to perform a task
GS19. give simple directions, instructions and explanations
GS20. ask and answer simple questions such as to establish customer needs, or who a visitor is
seeking to meet and for what purpose
GS21. display an adequate range of vocabulary to communicate on familiar topics and perform
simple tasks
GS22. use simple and compound sentences in conversations
GS23. avoid using jargon, slang or acronyms when communicating with a customer/client, unless it
is required
GS24. speak in a manner and tone that is professional, supportive, respectful and sensitive
GS25. listen and understand the local language in dealing with clients
GS26. decide on course of action by recalling organisational policy, procedures and service
standards
GS27. make simple decisions with respect to appropriateness of own behaviour recalling principles
and practices of professional and social etiquette

Qualification Pack
GS28. get information on limits of authority and permitted actions while making decisions on how
to act in routine situations
GS29. get information on chain of command to be approached for decisions based on
GS30. identify, plan and schedule tasks related to own work, to achieve standards of personal
presentations expected in a professional set-up
GS31. keep ones own documents and possessions in order at the workplace to ensure cleanliness,
security and efficiency of use
GS32. organize tasks based on instructions from supervisor or manager in order to complete them
on time in order of stated priority
GS33. organize service feedback files/documents
GS34. plan and manage work routine based on salon procedure
GS35. maintain the work area, equipment and product stocks to meet client schedules
GS36. maintain accurate records of clients, services and product stock levels
GS37. plan own development in line with feedback given from supervisor, coworkers and clients
GS38. prioritise response to customers based on urgency and criticality of need, status of the
customer and supervisor inputs
GS39. minimize customer discomfort by taking permitted or directed actions in a timely manner
GS40. respond promptly to customers in a manner that aims to exceed their expectation
GS41. adhere to principles of service excellence as defined by the organization aimed at customer
satisfaction
GS42. build customer relationships using a customer centric approach
GS43. follow hygiene, safety and personal presentation standards in line with customer and
organisation expectations
GS44. identify problems that hinder achievement or increase risks
GS45. recall organizational policies, procedures, rules and guidelines applicable to the situation
that may be used to decide course of action when faced with problems
GS46. act in line with organizational policies, procedures, supervisor/manager instructions, rules
and guidelines to contribute towards resolution of the problem in a timely and safe manner,
within limits of authority
GS47. escalate the problem in a timely manner to the supervisor/manager for effective resolution
minimizing damage
GS48. explain the importance of resolving problem in a timely manner
GS49. explain the importance of accurate communications in problem resolution
GS50. explain the negative effects of hiding problems instead of identifying, highlighting and
working to resolve them
GS51. seek guidance to define criteria and assign values of importance and urgency
GS52. sort information in order of importance
GS53. identify impact of own actions in terms of health, safety, security, customer satisfaction,
influence of coworkers, achievement of task objectives
GS54. differentiate between routine and non-routine issues and escalate issues of a non-routine
nature and as needed
GS55. verify information to clarify doubts through seeking guidance from organization documents,
supervisor, managers and co-workers

Qualification Pack
GS56. identify relevant and reliable sources of information for seeking clarity where required
GS57. explain the concept of assumptions and how they impact decisions, actions and
consequences
GS58. identify situations and possible underlying intent where information provided by others may
be unreliable

Qualification Pack
Assessment Criteria

Perform skincare services 26 74 - -
1. adhere to the health and safety standards laid

1 4 - -
out by the manufacturer and salon
2. position self and client correctly to ensure

privacy, comfort and wellbeing throughout the 1 5 - -
service
3. perform and adapt the therapy using materials,

equipment and techniques correctly and safely to 2 6 - -
meet the needs of the client
4.
• carry out facial care/ clean-up process using the
products and equipment as per service levels laid
2 5 - -
down by the salon
• Facials: skin lightening, radiance, anti-tan,
hydration, oil control, harmonizing for sensitive skin
5. ask relevant and effective questions to check

and establish the client's understanding and
2 4 - -
expectation prior to commencement and clarify
doubts, if any
6.
• clean the skin and remove all traces of make-up by
using superficial and deep cleansing techniques 1 5 - -
• Deep cleansing techniques: eg. gel, oil, cream, pore
strips, masks, steam, vacuum suction, etc.
7.
• use an exfoliation technique suitable for the client's
skin type and skin condition
• Skin type: Oily, dry, normal, combination, sensitive 2 5 - -
• Exfoliation techniques: Mechanical, chemical; clay
exfoliants, biochemical skin peels, masks, enzymes,
retinol, hydroxyl acids, pore grains
8.
• use a suitable skin warming technique and carry
out any necessary extractionrelevant to the client's 1.5 4.5 - -
skin type and skin condition
• Skin warming techniques: warm towel, steam, etc.

Qualification Pack

9.
• provide facial massage using a medium and
techniques suitable for the clients skin type and
2 5 - -
condition
• Medium: Oil, cream
• Techniques: Effleurage, petrissage, tapotement
10. apply masks evenly and neatly, covering the

1 5 - -
area to be treated completely
11. remove masks as per the recommended time

frame mentioned in manufacturers instructions or 1 4 - -
organisational standards
12. carry out cleaning of the skin post-procedure to

ensure skin is left clean, toned and suitably 2 5 - -
moisturized
13. complete the therapy to the satisfaction of the

1 4 - -
client in a commercially acceptable time
14. check the clients comfort and wellbeing

throughout the service and adapt procedures to
ensure the same, reassure the client with 1 4 - -
necessary information and positive comments as
required
15. record details of the therapy accurately as per

2.5 2.5 - -
organisation policy and procedures
16. store information securely in line with the

2 3 - -
salons policies
17. provide specific after-procedure, homecare

advice and recommendations form product use 1 3 - -
and further services to the client
NOS Total 26 74 - -

Qualification Pack
NOS Code BWS/N0104
NOS Name Perform skin care services
Occupation Skincare Services
NSQF Level 4
Credits 2
Version 4.0

Qualification Pack
BWS/N0106: Perform makeup services
Description
Provide make-up for a variety of occasions, including day, evening and special occasions. This unit covers
the application of vast range of make-up products to suit skin tones and age groups.
Scope

1. Apply make-up for day, evening and special occasions
Apply make-up for day, evening and special occasions

PC1. adhere to the health and safety standards laid out by the manufacturer and organization
PC2. ask relevant and effective questions to the client to identify contra-indications to skin and
make-up products, if any
PC3. sanitize the hands prior to treatment commencement
PC4. prepare the client and provide suitable protective apparel
PC5. position self and client throughout procedure to ensure privacy, comfort and wellbeing
PC6. define a suitable treatment plan to meet the clients needs
PC7. select and prepare suitable skin care and make up products to meet the clients needs and
work plan
PC8. clarify the client's understanding and expectation prior to commencement of procedure
PC9. clean, tone and moisturize the skin to suit the clients skin type and needs in the correct
sequence, applying correct techniques, using organisation approved tools and processes
PC10. conceal skin imperfections and blemishes, using the suitable colour correctiveproducts,
where required applying correct techniques and procedures
PC11. select and apply the correct make-up products to enhance facial features, to suit the clients
needs and achieve the desired effect for the occasion, applying correct techniques as per
organisation standards
PC12. adapt the make-up procedure using materials, equipment and techniques correctly and
safely to meet the needs of the client, where required
PC13. adjust the clients position to meet the needs of the service without causing them discomfort
PC14. check the clients comfort and wellbeing throughout the service and adapt procedures to
ensure the same, reassure the client with necessary information and positive comments as
required
PC15. complete the procedure to the satisfaction of the client in a commercially acceptable time
and as per organisational standards
PC16. ensure the work area is kept clean and tidy during the service

Qualification Pack
PC17. dispose waste materials as per organisational standards in a safe and hygienic manner
PC18. record details of the procedure accurately as per organisational policy and approved practice
PC19. store information securely in line with the salons policies
PC20. provide specific after-procedure, homecare advice and recommendations for product use and
PC21. ask questions to check with the client their satisfaction with the finished result
PC22. thank customer for feedback post-service, where customer is not satisfied with service take
actions to resolve matter to customer satisfaction or apologise for the same and refer to
supervisor

maintaining these Conditions: Air, light, space, temperature, sound, cleanliness, etc.
KU5. natomical structure, function, characteristics of skin and differences in the structure of the
skin for different client groups Structure: The layers of the epidermis: the dermis, the
subcutaneous layer; the hair follicle, the hair shaft, the sebaceous gland, arrector pili
muscle, sweat gland, and sensory nerve endings functions of the skin Functions: Sensitivity,
heat regulation, absorption, protection, excretion, secretion and vitamin D production
KU6. colour wheel and how to use it
KU7. hue, tints and other colour aspects relevant to make up
KU8. highlighting and contouring with respect to make
KU9. use and maintenance of brushes and tools used in make up
KU10. range and use of product available for facial beauty service procedures suitable for different
skin types and conditions Products: Eye makeup remover, cleansers, astringent/toner,
moisturizers, exfoliating products, eye creams / gel, lip balm, serums, massage mediums,
masks, sun protection,
KU11. ageing and lifestyle effects on the skin and muscle tone
KU12. diseases and disorders of the skin
KU13. types of make-up products Types of Foundations: Cream, liquid, cake, powder foundation,
concealers (foundation concealer, color corrective concealer, camouflage concealer), effect
of lighting on the colour of make-up Other make up products: blushers (powder and cream),
eye shadow (cream, crayon, powder), eye liners (eyebrow pencil, powder brow colour),
Mascara, lip cosmetics (lip pencil, lipsticks, Lip glosses), etc.
KU14. corrective make-up technique to suit the face shape
KU15. nose, eye, lip corrective make-up techniques
KU16. removal of eye make-up and skin make-up (cleanse, tone, and moisturize)
KU17. cross infection, cross infestation - their causes and precautions for prevention
KU18. contact dermatitis, its causes and precautions for prevention

Qualification Pack
KU19. difference between disinfecting and sterilising

KU21. risks to customer privacy and modesty and actions (precautions) taken to maintain the same
in the salon
Generic Skills (GS)
accurately
GS7. write an accident or incident report accurately in Englis
status
understood
on familiar topics
simple tasks

Qualification Pack
GS23. avoid using jargon, slang or acronyms when communicating with a customer/ client, unless it
is required
standards
satisfaction
minimizing damage

Qualification Pack
consequences
be unreliable

Qualification Pack
Assessment Criteria

Apply make-up for day, evening and special occasions 24 76 - -
PC1. adhere to the health and safety standards laid

1 2 - -
out by the manufacturer and organization
PC2. ask relevant and effective questions to the

client to identify contra-indications to skin and 1 2 - -
PC3. sanitize the hands prior to treatment

- 3 - -
commencement
PC4. prepare the client and provide suitable

0.5 3.5 - -
protective apparel
PC5. position self and client throughout procedure

1 4 - -
to ensure privacy, comfort and wellbeing
PC6. define a suitable treatment plan to meet the

2 4 - -
clients needs
PC7. select and prepare suitable skin care and

make up products to meet the clients needs and 1 4 - -
work plan
PC8. clarify the client's understanding and

1.5 3.5 - -
expectation prior to commencement of procedure
PC9. clean, tone and moisturize the skin to suit the

clients skin type and needs in the correct
1 4 - -
sequence, applying correct techniques, using
organisation approved tools and processes
PC10. conceal skin imperfections and blemishes,

using the suitable colour correctiveproducts, where
1 4 - -
required applying correct techniques and
procedures
PC11. select and apply the correct make-up

products to enhance facial features, to suit the
clients needs and achieve the desired effect for the 1.5 4.5 - -
occasion, applying correct techniques as per

Qualification Pack

PC12. adapt the make-up procedure using

materials, equipment and techniques correctly and
1 5 - -
safely to meet the needs of the client, where
required
PC13. adjust the clients position to meet the needs

0.5 3.5 - -
of the service without causing them discomfort
PC14. check the clients comfort and wellbeing

required
PC15. complete the procedure to the satisfaction of

the client in a commercially acceptable time and as 2 4 - -
per organisational standards
PC16. ensure the work area is kept clean and tidy

- 3 - -
during the service
PC17. dispose waste materials as per

organisational standards in a safe and hygienic 0.5 2.5 - -
manner
PC18. record details of the procedure accurately as

2.5 2.5 - -
per organisational policy and approved practice
PC19. store information securely in line with the

2 3 - -
salons policies
PC20. provide specific after-procedure, homecare

advice and recommendations for product use and 1 4 - -
PC21. ask questions to check with the client their

1 3 - -
satisfaction with the finished result
PC22. thank customer for feedback post-service,

where customer is not satisfied with service take
1 4 - -
actions to resolve matter to customer satisfaction
or apologise for the same and refer to supervisor
NOS Total 24 76 - -

Qualification Pack
NOS Code BWS/N0106
NOS Name Perform makeup services
NSQF Level 4
Credits 2
Version 4.0

Qualification Pack
BWS/N0311: Perform groom makeup services
Description
Provide groom make-up for a variety of occasions. This unit covers the application of vast range of make-
up products to suit skin tones and age groups.
Scope

1. Apply groom makeup services
Groom Makeup Services

work plan
required

Qualification Pack
supervisor
PC23. handle the costume safely, avoiding any additional wrinkles or crumpling
PC24. identify and highlight any damage to the costume to the customer on receiving the costume
PC25. ensure the costume is ironed, steamed and/or prepared as per customer and beauty
therapist instructions, in line with company policy and procedures
PC26. drape costumes on customer using correct techniques and without discomfort to the
customer and maintaining their privacy and modesty
PC27. adjust costumes as per body type, customer preferences
PC28. provide the customer guidance on handling, maintenance of the look of the costume,
movements, safety, etc. relevant to the costume
PC29. ensure the draped costume achieves best fit, is safe and ensures garment cleanliness


Qualification Pack
in the salon
Generic Skills (GS)
accurately
status
understood

Qualification Pack
on familiar topics
simple tasks
is required
standards
satisfaction

Qualification Pack
minimizing damage
consequences
be unreliable

Qualification Pack
Assessment Criteria

Groom Makeup Services 22 78 - -

1 2 - -


1 2 - -
commencement

1 2 - -
protective apparel

0.5 3.5 - -

1 4 - -
clients needs

make up products to meet the clients needs and 0.5 4 - -
work plan

0.5 3.5 - -

1 4 - -

1 4 - -
procedures

clients needs and achieve the desired effect for the 0.5 4.5 - -

Qualification Pack


1 5 - -
required

1 3.5 - -

required

the client in a commercially acceptable time and as 0.5 2.5 - -

0.5 2.5 - -
during the service

manner

1.5 2.5 - -

0.5 1.5 - -
salons policies


0.5 1.5 - -

1 2 - -
PC23. handle the costume safely, avoiding any

0.5 1.5 - -
additional wrinkles or crumpling
PC24. identify and highlight any damage to the

1 2 - -
costume to the customer on receiving the costume

Qualification Pack

PC25. ensure the costume is ironed, steamed

and/or prepared as per customer and beauty
0.5 2.5 - -
therapist instructions, in line with company policy
and procedures
PC26. drape costumes on customer using correct

techniques and without discomfort to the customer 0.5 1.5 - -
and maintaining their privacy and modesty
PC27. adjust costumes as per body type, customer

0.5 1.5 - -
preferences
PC28. provide the customer guidance on handling,

maintenance of the look of the costume, 0.5 2.5 - -
movements, safety, etc. relevant to the costume
PC29. ensure the draped costume achieves best fit,

0.5 2.5 - -
is safe and ensures garment cleanliness
NOS Total 22 78 - -

Qualification Pack
NOS Code BWS/N0311
NOS Name Perform groom makeup services
NSQF Level 4
Credits 1
Version 2.0

Qualification Pack
BWS/N0313: Perform fantasy makeup
Description
Provide fantasy makeup services for special occasions. This unit covers the application of vast range of
make-up products to suit skin tones and age groups.
Scope

1. Carrying out fantasy makeup services
Apply fantasy make-up

work plan
required

Qualification Pack
supervisor


Qualification Pack

in the salon
Generic Skills (GS)
accurately
status
understood
on familiar topics
simple tasks

Qualification Pack
is required
standards
satisfaction
minimizing damage

Qualification Pack
consequences
be unreliable

Qualification Pack
Assessment Criteria

Apply fantasy make-up 26 74 - -

1 2 - -


0.5 3 - -
commencement

1 3 - -
protective apparel

1 4 - -

2 4 - -
clients needs

make up products to meet the clients needs and 1 4 - -
work plan

2 3 - -

1 4 - -

1 4 - -
procedures

clients needs and achieve the desired effect for the 1.5 4 - -

Qualification Pack


1 5 - -
required

0.5 3 - -

required


0.5 3 - -
during the service

manner

2.5 2.5 - -

2 3 - -
salons policies


1 3 - -

1 4 - -
NOS Total 26 74 - -

Qualification Pack
NOS Code BWS/N0313
NOS Name Perform fantasy makeup
NSQF Level 4
Credits 1
Version 2.0

Qualification Pack
BWS/N0312: Apply makeup with high definition products
Description
This OS unit is about carrying out makeup using high-definition products
Scope

1. Make-up application using high-definition technique
Apply air-brush make-up

1. prepare yourself, client and work area for airbrush make-up
2. use suitable consultation techniques to identify treatment objectives
3. carry out skin analysis to determine skin type and condition and check for contra-indications
4. identify the purpose for the make-up and provide clear recommendations to the client
5. select high-definition make-up products, tools and equipment to suit client treatment needs, skin
type and conditions
6. use products, tools, equipment and techniques to meet the design plan and to suit client
treatment needs, skin types and conditions
7. complete the high-definition make-up to the satisfaction of the client
8. record and evaluate the results of the treatment
9. provide specific after-procedure, homecare advice and recommendations for product use and
further treatments to the client

KU4. structure and function of the skin
KU5. bones and muscles of the head, neck and shoulders
KU6. skin types and conditions (oily, dry, combination, sensitive, pigmentation, etc.
KU7. contra-indications, skin diseases and disorders
KU8. the importance of carrying out a detailed skin analysis and relevant tests (sensitivity tests
24-48 hours prior)

Qualification Pack
KU9. airbrush make-up product uses and limitations, silicone based, water based, alcohol based,
colour range, selection and suitability to the make-up needs
KU10. airbrush make-up design: contouring, 3D, tattooing, full face day make- up; make-up for
bridal, fashion and photographic shoots
KU11. application of airbrush make-up techniques: colour fading; blending; highlighting; shading;
stencilling; masking, freehand; pulsing; back bubbling; even colour washing
KU12. advice: longevity of the make-up; suitable make-up removal techniques; activities to avoid
Generic Skills (GS)
GS1. maintain accurate records of client, treatments, operating and closing checklists, product
stock status
GS2. reading and writing comprehension to understand, communicate and maintain processes,
techniques, records, policies and procedures
GS3. read about new products and services with reference to the organization and also from
external forums such as websites and blogs
GS4. keep abreast with the latest knowledge by reading brochures, pamphlets, and product
information sheets
GS6. discuss task lists, schedules, and work-loads with co-workers
GS7. question customers/ clients appropriately in order to understand the nature of the problem
and make a diagnosis
GS8. give clear instructions to customers/ clients
GS9. keep customers/ clients informed about progress
is required
GS11. manner and tone, professional, supportive, respectful, sensitive to client
GS12. speak clearly and precisely in a courteous manner and develop a professional relationship
with the client
GS13. understand the directives passed down by supervisors
GS14. ability to listen and understand the local language in dealing with clients and maintain client
confidentiality
GS15. make decisions pertaining to the concerned area of work
GS16. plan and organize service feedback files/documents
GS18. understand the client scheduling and bookings and maintain the workarea, equipment and
product stocks to meet the schedule
GS19. maintain accurate records of clients, treatments and product stocklevels
GS20. accept feedback in a positive manner and develop on the shortcomings
GS21. committed to service excellence, courteous, pleasantpersonality
GS22. manage relationships with customers who may be stressed, frustrated, confused, or angry

Qualification Pack
GS23. build customer relationships and use customer centric approach

GS24. clean, sporting the professional uniform, neat combed hair, closed-in footwear, personal
hygiene and cleanliness (shower/bath), oral hygiene (clean teeth, fresh breath)
GS25. maintain a hygienic work area adhering to the salon and applicable legal health and safety
standards
GS26. sanitize the hands and clean all working surfaces, use disposable products and sterilized
tools
GS27. manage the storage/ disposal/ cautions of use of products, fire precautions, occurrences,
hygiene practice, disposal of waste and environmental protection
GS28. handle, use and store products, tools and equipment safely to meet with the manufacturers
instructions
GS29. think through the problem, evaluate the possible solution(s) and suggest an optimum/best
possible solution(s)
GS30. deal with clients lacking the technical background to solve the problem on their own
GS31. identify immediate or temporary solutions to resolve delays
GS32. use the existing data to arrive at specific data points
GS33. use the existing data points to generate required reports for business
GS34. apply, analyze, and evaluate the information gathered from observation, experience,
reasoning, or communication, as a guide to thought and action
GS35. participate in self developmental training activities to enhance ones knowledge of salon
performance standards and applicable health and safety legislative requirements

Qualification Pack
Assessment Criteria

Apply air-brush make-up 25 75 - -
1. prepare yourself, client and work area for

6 10 - -
airbrush make-up
2. use suitable consultation techniques to

3 9 - -
identify treatment objectives
3. carry out skin analysis to determine skin type

3 9 - -
and condition and check for contra-indications
4. identify the purpose for the make-up and

1 3 - -
provide clear recommendations to the client
5. select high-definition make-up products, tools

and equipment to suit client treatment needs, 1 3 - -
skin type and conditions
6. use products, tools, equipment and

techniques to meet the design plan and to suit
2 6 - -
client treatment needs, skin types and
conditions
7. complete the high-definition make-up to the

3 9 - -
satisfaction of the client
8. record and evaluate the results of the

3 13 - -
treatment

advice and recommendations for product use 3 13 - -
and further treatments to the client
NOS Total 25 75 - -

Qualification Pack
NOS Code BWS/N0312
NOS Name Apply makeup with high definition products
NSQF Level 5
Credits 1
Version 2.0

Qualification Pack
BWS/N0205: Perform blow drying of hair
Description
Use hair dryer to blow dry hair.
Scope

1. Use a hair dryer to blow dry hair
Use a hair dryer to blow dry hair

1. adhere to the health and safety standards laid out by the manufacturer and salon
2. position self and client throughout treatment to ensure comfort and wellbeing throughout the
service
3. ask relevant and effective questions to check and establish the client's understanding and
expectation prior to commencement of the procedure and clarify doubts, if any including with
guardians/parents for minors
4. ensure a guardian/parent is present for minors under age 14
5. perform and adapt the procedure using materials, equipment and techniques correctly and
safely to meet the needs of the client
6. apply products for moisturising and styling, if required and maintain a regular check to minimise
the risk of damage to the hair
7. perform various blow drying techniques to achieve the desired look Techniques: Blow-waving
(curls), blow-drying, scrunch drying, finger or hand drying, blow combing, blowstretching or
straightening
8. blow dry hair to achieve volume, straightening and movement
9. • follow blow drying principles, while carrying out the procedure for safety, minimising damage and
achieving the desired look
• Principles: direction, duration, movement, sections, settings, ensuring moisturised hair, usage of
products, shampooing prior to drying, using towel to dry, leaving little moisture and not drying out
completely/non-static, etc.
10. check the clients comfort and wellbeing throughout the service and adapt procedures to ensure
the same, reassure the client with necessary information and positive comments as required
11. complete the procedure to the satisfaction of the client in a commercially acceptable time and
as per organisational standards
12. ensure the work area is kept clean and tidy during the service
13. dispose waste materials as per organisational standards in a safe and hygienic manner
14. use work methods to minimise wastage
15. record details of the procedure accurately as per organisational policy and approved practice

Qualification Pack

17. ask questions to check with the client their satisfaction with the finished result
18. thank customer for feedback post-service, where customer is not satisfied with service take
supervisor
further services to the client Knowledge

KU4. applicable legislation relating to the workplace legislation for the workplace: eg. health and
safety, workplace regulations, use of work equipment, handling, storage, disposal of
products, cautions of use of products, fire precautions, hygiene practice, disposal of waste,
environmental protection
KU5. • environmental conditions required and expected for carrying out services and importance of
maintaining these
• Conditions: Air, light, space, temperature, sound, cleanliness, etc.
KU6. importance of clarifying and following instructions from the client
KU7. factor impacting clients comfort throughout the drying process and importance of checking
the same regularly with the client
KU8. basic anatomical structure of the hair and principles of hair growth
KU9. structure of the hair and basic principles of hair growth Structure: Arrector pili muscle, hair
follicle, inner root sheath, cuticle layer), outer root sheath, vitreous membrane, connective
tissue sheath, root, sebaceous gland Shaft: Medulla, cortex, cuticle Hair growth: Anagen,
catagen, telogen
KU10. classification of hair Classification: Straight, wavy, curly, very curly
KU11. explain how their hair characteristics may impact on the hairdressing services
KU12. • blow-drying tools and equipment
• Tools: Hand held dryer and attachments, different size and types of brushes, various combs,
section clips
KU13. blow drying technique and products
KU14. foundational principles and recommendations for blow drying to minimize damage, achieve
objective and safe operation
KU15. correct application of blow drying Correct application: Direction, duration, distance from
scalp, frequency, etc.
KU16. importance of direction of air flow when drying for achieving desired look
KU17. effect of incorrect application of heat on the hair and scalp Effects: Split ends, damaged
follicles, headache, burning sensation, etc.
KU18. method of managing and controlling hair sections during the drying process
KU19. importance of cooling hair prior to finishing

Qualification Pack
KU20. blow drying products Products: Blow styling aids, dressing aids, setting aids, protectors, curl
enhancers
KU21. effect of the humidity and drying process on the hair
KU25. importance of using products economically and storing products correctly to minimize
wastage
KU27. policy and procedure to serve minors and importance of following the same
in the salon
Generic Skills (GS)
accurately
status
understood

Qualification Pack
on familiar topics
simple tasks
is required
standards
satisfaction

Qualification Pack
minimizing damage
consequences
be unreliable

Qualification Pack
Assessment Criteria

Use a hair dryer to blow dry hair 27 73 - -

1 3 - -
out by the manufacturer and salon
2. position self and client throughout treatment to

ensure comfort and wellbeing throughout the 1 4 - -
service

and establish the client's understanding and
expectation prior to commencement of the 2 3 - -
procedure and clarify doubts, if any including with
guardians/parents for minors
4. ensure a guardian/parent is present for minors

0.5 3.5 - -
under age 14
5. perform and adapt the procedure using

materials, equipment and techniques correctly and 3 5 - -
6. apply products for moisturising and styling, if

required and maintain a regular check to minimise 1 5 - -
the risk of damage to the hair
7. perform various blow drying techniques to

achieve the desired look Techniques: Blow-waving
(curls), blow-drying, scrunch drying, finger or hand 2 6 - -
drying, blow combing, blowstretching or
straightening
8. blow dry hair to achieve volume, straightening

2 4 - -
and movement
9.
• follow blow drying principles, while carrying out the
procedure for safety, minimising damage and
achieving the desired look
• Principles: direction, duration, movement, sections, 1 5 - -
settings, ensuring moisturised hair, usage of products,
shampooing prior to drying, using towel to dry,
leaving little moisture and not drying out
completely/non-static, etc.

Qualification Pack


ensure the same, reassure the client with 1.5 4.5 - -
required
11. complete the procedure to the satisfaction of

12. ensure the work area is kept clean and tidy

- 4 - -
during the service
13. dispose waste materials as per organisational

0.5 3.5 - -
standards in a safe and hygienic manner
14. use work methods to minimise wastage 1.5 3.5 - -
15. record details of the procedure accurately as

2 2 - -

1 3 - -
salons policies
17. ask questions to check with the client their

1.5 3.5 - -
18. thank customer for feedback post-service,

1.5 3.5 - -

further services to the client Knowledge
NOS Total 27 73 - -

Qualification Pack
NOS Code BWS/N0205
NOS Name Perform blow drying of hair
Occupation Haircare Services
NSQF Level 4
Credits 1
Version 4.0

Qualification Pack
BWS/N0208: Perform hair styling and dressing
Description
Perform styling and dressing by using a range of products, tools and equipment to create a variety of
looks.
Scope

1. Perform hair styling and dressing
Perform hair styling and dressing

1. • use suitable consultation techniques to identify the clients wishes for the desired look before
dressing the hair, including with parents or guardians for minors
• Consultation techniques: eg. ask questions, catalogue of styles, chart or image referencing,
computer aided simulations
2. ensure a guardian/parent is present for minors under age 14
3. identify and analyse the condition of the hair and its effect on treatment or procedure selection
for achievement of the required results
4. select the most suitable drying, setting, styling and finishing techniques to achieve the desired
look
5. perform back combing /back brushing technique as required
6. control and secure hair effectively into place, during dressing
7. dress the hair to the satisfaction of the client
8. position self and client to ensure privacy, comfort and safety, throughout the service
10. apply finishing product following manufacturers instructions to maintain the style
11. ensure the finished style takes into account the critical influencing factors(Influencing factors:
length, density, condition of hair, etc.)
actions to resolve matter to customer satisfaction or refer to supervisor if actions beyond scope
of authority or no action is possible to mitigate damage
14. use work methods to minimise wastage
16. complete the procedure to the satisfaction of the client in a commercially acceptable time and
17. record details of the procedure accurately as per organisational policy and procedures

Qualification Pack


KU3. health and safety standards and requirements in the organization
KU4. • environmental conditions required and expected for carrying out services and importance of
maintaining these
• Conditions: Air, light, space, temperature, sound, cleanliness, etc.
KU5. • structure of the hair and basic principles of hair growth
• Structure: Arrector pili muscle, hair follicle, inner root sheath, cuticle layer), outer root sheath,
vitreous membrane, connective tissue sheath, root, sebaceous gland
• Shaft: Medulla, cortex, cuticle
• Hair growth: Anagen, catagen, telogen
KU6. hair and scalp conditions and causes
KU7. classification of hair Classification: Straight, wavy, curly, very curly
KU8. contra indications for hair processes
KU9. planning the style according to the occasion
KU10. factors that influence services Factors: Previous history, hair cut/style, texture, length,
density, growth patterns, skin tone, face shape, lifestyle, existing curl
KU11. various styles of dressing hair Styles: Plait, twists, braids, weave, knots, chignon, pleat, rolls,
barrel curls, ringlets, smooth blow dry, curly blow dry, scrunch dry, tonging, crimping,
straightening, pin curls, finger waves, wet/dry setting, added hair, hot rollers, up-dos, iron
curls, hair accessories
KU12. range and suitability of styling products, tools and equipment and the resultant effects of
using these
KU13. heated styling equipment Factors: straighteners, tongs, etc.
KU14. range and application of finishing products
KU15. effects that can be achieved by curling on and off base
KU16. physical effects of styling on hair structure
KU17. current techniques for blow drying, finger drying and finishing hair
KU18. importance of adapting temperature of equipment to suit different hair types
KU19. importance of cooling hair prior to finishing
KU22. importance of using products economically and storing products correctly to minimize
wastage
in the salon

Qualification Pack
KU24. importance of following policy and procedures while providing service to minors
Generic Skills (GS)
accurately '
status
understood
on familiar topics
simple tasks
is required

Qualification Pack
GS26. decide on course of action by recalling organisation policy, procedures and service standards
satisfaction
minimizing damage

Qualification Pack
consequences
be unreliable

Qualification Pack
Assessment Criteria

Perform hair styling and dressing 27 73 - -
1.
• use suitable consultation techniques to identify the
clients wishes for the desired look before dressing
the hair, including with parents or guardians for
3 4 - -
minors
• Consultation techniques: eg. ask questions,
catalogue of styles, chart or image referencing,
computer aided simulations
2. ensure a guardian/parent is present for minors

0.5 3.5 - -
under age 14
3. identify and analyse the condition of the hair

and its effect on treatment or procedure selection 1.5 3.5 - -
for achievement of the required results
4. select the most suitable drying, setting, styling

and finishing techniques to achieve the desired 1 4 - -
look
5. perform back combing /back brushing

2 5 - -
technique as required
6. control and secure hair effectively into place,

1.5 4.5 - -
during dressing
7. dress the hair to the satisfaction of the client 1 4 - -
8. position self and client to ensure privacy,

1.5 3.5 - -
comfort and safety, throughout the service

materials, equipment and techniques correctly 2 4 - -
and safely to meet the needs of the client
10. apply finishing product following

2 4 - -
manufacturers instructions to maintain the style
11. ensure the finished style takes into account

the critical influencing factors(Influencing factors: - 4 - -
length, density, condition of hair, etc.)

1 4 - -

Qualification Pack


1 4 - -
or refer to supervisor if actions beyond scope of
authority or no action is possible to mitigate
damage
14. use work methods to minimise wastage 1.5 3.5 - -

0.5 3.5 - -

the client in a commercially acceptable time and 2 5 - -

2 3 - -
per organisational policy and procedures

2 2 - -
salons policies

NOS Total 27 73 - -

Qualification Pack
NOS Code BWS/N0208
NOS Name Perform hair styling and dressing
NSQF Level 4
Credits 2
Version 4.0

Qualification Pack
BWS/N9001: Prepare and maintain work area
Description
Prepare the equipment's/ tools/ products/machinery (if required any) and work area ahead of service/
session delivery to ensure the efficiently and effectiveness of conducting treatments/ sessions considering
the standards of operation of the organization/ salon/ beauty clinic.
Scope

1. Prepare and maintain work area
Prepare and maintain work area

PC1. ensure that ambient conditions are suitable for the client and the service procedures to be
carried out in a hygienic, safe and disinfected environment such as using air purifiers to
reduce dust, dander, smoke, allergens & odour resulting in a healthier, fresher & cleaner
environment, restructuring the workplace set-up, by keeping a minimum distance of 2
meters in between two clientele, practicing social distancing by avoiding handshakes/ hugs
to coworkers/ clientele, etc.
PC2. identify and select suitable equipment and products required for the respective services/
session
PC3. set up the area for services/ session in adherence to the organizational/ beauty salon/
centre's guidelines
PC4. place disposable towels, glasses for water, tea/ coffee and other items/ tools/ equipment's
(applicable if any) in area convenient for efficient service/ session delivery
PC5. prepare sterilisation solution as per organizational/ salon standards using approved products
and as per manufacturers instructions
PC6. sterilize, disinfect the area as per organizational standards using recommended solutions
and conditions
PC7. dispose waste materials in adherence to the industry requirements; waste materials such as
disposable linen, disposable head bands, disposable gowns, disposable apron, disposable
face mask, disposable gloves, etc.
PC8. identify ways to optimize usage of material including water in various
tasks/activities/processes
PC9. check for spills/leakages occurred while providing services
PC10. identify and segregate recyclable, non-recyclable and hazardous waste generated in
separate bin
PC11. store the unused disposable material properly in a dedicated area; material such as
disposable masks, gloves, etc.
PC12. ensure electrical equipment and appliances are switched off when not in use

Qualification Pack
PC13. store records, materials and equipment securely in line with the policies
PC14. conduct awareness program (such as for Covid19) for the employees and display posters/
signage's promoting regular hand-washing and respiratory hygiene in the premises
PC15. set up and promote digital modes of payment to lessen any kind of cross infection
KU1. organizations standards of performance and sequence of services/ session

KU2. range of services/ sessions and products offered by the organization
KU3. health and safety requirements in the organization/ salon
KU5. types of products, materials and equipment required for the respective services/ sessions
KU6. process and products to sterilize and disinfect equipment/tools
KU7. manufacturers instructions related to equipment and product use and cleaning
in the salon
KU11. applicable legislation relating to the workplace Legislation for the workplace: eg. health and
safety, workplace regulations, use of work equipment, control of substances hazardous to
health, handling/storage/ disposal/ cautions in the use of products, fire precautions,
occurrences, hygiene practice, disposal of waste, environmental protection
Generic Skills (GS)
GS1. read policy and procedure documents, guidelines and memos in English to interpret the gist
correctly
accurately

Qualification Pack
status
understood
on familiar topics
simple tasks
is required
standards

Qualification Pack
satisfaction
minimizing damage
consequences
be unreliable

Qualification Pack
Assessment Criteria

Prepare and maintain work area 30 70 - -
PC1. ensure that ambient conditions are suitable for

the client and the service procedures to be carried
out in a hygienic, safe and disinfected environment
such as using air purifiers to reduce dust, dander,
smoke, allergens & odour resulting in a healthier,
2 6 - -
fresher & cleaner environment, restructuring the
workplace set-up, by keeping a minimum distance of
2 meters in between two clientele, practicing social
distancing by avoiding handshakes/ hugs to
coworkers/ clientele, etc.
PC2. identify and select suitable equipment and

products required for the respective services/ 2 5 - -
session
PC3. set up the area for services/ session in

adherence to the organizational/ beauty salon/ 2 5 - -
centre's guidelines
PC4. place disposable towels, glasses for water, tea/

coffee and other items/ tools/ equipment's
2 5 - -
(applicable if any) in area convenient for efficient
service/ session delivery
PC5. prepare sterilisation solution as per

organizational/ salon standards using approved 2 5 - -
products and as per manufacturers instructions
PC6. sterilize, disinfect the area as per organizational

standards using recommended solutions and 2 6 - -
conditions
PC7. dispose waste materials in adherence to the

industry requirements; waste materials such as
disposable linen, disposable head bands, disposable 2 5 - -
gowns, disposable apron, disposable face mask,
disposable gloves, etc.
PC8. identify ways to optimize usage of material

2 5 - -
including water in various tasks/activities/processes
PC9. check for spills/leakages occurred while

2 4 - -
providing services

Qualification Pack

PC10. identify and segregate recyclable, non-

recyclable and hazardous waste generated in 2 4 - -
separate bin
PC11. store the unused disposable material properly

in a dedicated area; material such as disposable 2 4 - -
masks, gloves, etc.
PC12. ensure electrical equipment and appliances

2 4 - -
are switched off when not in use
PC13. store records, materials and equipment

2 4 - -
securely in line with the policies
PC14. conduct awareness program (such as for

Covid19) for the employees and display posters/
2 4 - -
signage's promoting regular hand-washing and
respiratory hygiene in the premises
PC15. set up and promote digital modes of payment

2 4 - -
to lessen any kind of cross infection
NOS Total 30 70 - -

Qualification Pack
NOS Code BWS/N9001
NOS Name Prepare and maintain work area
Sub-Sector Generic
Occupation Generic
NSQF Level 3
Credits 1
Version 4.0

Qualification Pack
BWS/N9003: Create a positive impression at the workplace
Description
This unit provides Performance Criteria, Knowledge & Understanding and Skills & Ability for individuals to
meet the personal grooming and behavior requirements, execute tasks as per the organizations standards
and communicate/record information in order to create a positive impression at the workplace
Scope
The unit/ task covers the following:

1. Appearance and behavior
2. Task execution as per organisation's standards
3. Communication and information record
Appearance and Behavior

PC1. ensure maintaining good health and personal hygiene such as sanitized hands, neatly tied
and covered hair, clean nails, etc.
PC2. meet the organization's standards of grooming (courtesy, behavior and efficiency) such as
engaging with clients with no gender stereotyping, positioning self and client in a manner, to
ensure privacy, comfort and well-being of all the genders throughout the services, etc.
PC3. stay free from intoxicants while on duty
PC4. wear and carry organization's uniform and accessories correctly and smartly by sanitizing it
in hot water with detergent and bleach
Task execution as per organization's standards
PC5. take appropriate and approved actions in line with instructions and guidelines
PC6. participate in workplace activities as a part of the larger team
PC7. report to supervisor immediately in case there are any work issues
PC8. use appropriate language, tone and gestures while interacting with guests from different
cultural and religious backgrounds, age, disabilities and gender
PC9. improve upon existing techniques of services by updating skills, such as, learning about
digital technologies (by using digital platform for booking an appointment, making bills &
payments, collecting feedback); financial literacy (opening savings bank accounts, linking
Aadhaar card to bank account, using various e-commerce platforms); self-ownership, etc.
Communication and Information record
PC10. communicate procedure related information to guests based on the sectors code of practices
and organisations procedures/ guidelines

Qualification Pack
PC11. communicate role related information to stakeholders in a polite manner and resolve
queries, if any
PC12. assist and guide guests to services or products based on their needs
PC13. report and record instances of aggressive/ unruly behavior and seek assistance
PC14. use communication equipment (phone, email etc.) as mandated by the organization
PC15. carry out routine documentation (such as recording details related to employee's tasks,
services taken and feedback given by clients) legibly and accurately in the desired format
PC16. maintain confidentiality of information, as required, in the role
PC17. communicate the internalization of gender & its concepts at work place
PC18. conduct various workshops for the employees at workplace; using range of technologies that
aid PwDs at the workplace, etc.
KU1. importance of personal health and hygiene

KU2. salon's standards of grooming and personal behavior
KU3. salon's standards related to courtesy, behavior and efficiency
KU4. ill-effects of intoxicants and potential actions at workplace
KU5. items of uniform & accessories and correct method of wearing/ carrying them
KU6. reporting/ recording formats and protocol for documentation
KU7. kinds of work issues that may arise and reporting structure
KU8. code of practices and guidelines relating to communication with people
KU9. salon's requirements for recording and retaining information
KU10. ability to speak, read and write in the local vernacular language and English
KU11. appropriate verbal and non-verbal cues while dealing with clients from different cultural,
religious backgrounds, age, disabilities and gender
KU12. different formats on which information is to be recorded
KU13. importance to maintain security and confidentiality of information
KU14. kinds of communication equipment (email, phone etc) available and their effective use
KU15. selling/ influencing techniques to provide additional services/products to clients
Generic Skills (GS)
information sheets

Qualification Pack
stock status
is required
with the client
confidentiality
GS18. understand the client scheduling and bookings and maintain the work area, equipment and
GS19. maintain accurate records of clients, treatments and product stock levels
GS21. committed to service excellence, courteous, pleasant personality
standards
tools
instructions

Qualification Pack
GS35. participate in self-developmental training activities to enhance ones knowledge of salon
performance standards and applicable health and

Qualification Pack
Assessment Criteria

Appearance and Behavior 8 14 - -
PC1. ensure maintaining good health and personal

hygiene such as sanitized hands, neatly tied and 2 4 - -
covered hair, clean nails, etc.
PC2. meet the organization's standards of

grooming (courtesy, behavior and efficiency) such
as engaging with clients with no gender
2 4 - -
stereotyping, positioning self and client in a
manner, to ensure privacy, comfort and well-being
of all the genders throughout the services, etc.
PC3. stay free from intoxicants while on duty 2 2 - -
PC4. wear and carry organization's uniform and

accessories correctly and smartly by sanitizing it in 2 4 - -
hot water with detergent and bleach
Task execution as per organization's standards 10 18 - -
PC5. take appropriate and approved actions in line

2 3 - -
with instructions and guidelines
PC6. participate in workplace activities as a part of

2 4 - -
the larger team
PC7. report to supervisor immediately in case

2 3 - -
there are any work issues
PC8. use appropriate language, tone and gestures

while interacting with guests from different cultural
2 4 - -
and religious backgrounds, age, disabilities and
gender
PC9. improve upon existing techniques of services

by updating skills, such as, learning about digital
technologies (by using digital platform for booking
an appointment, making bills & payments,
2 4 - -
collecting feedback); financial literacy (opening
savings bank accounts, linking Aadhaar card to
bank account, using various e-commerce
platforms); self-ownership, etc.
Communication and Information record 18 32 - -

Qualification Pack

PC10. communicate procedure related information

to guests based on the sectors code of practices 2 4 - -
and organisations procedures/ guidelines
PC11. communicate role related information to

stakeholders in a polite manner and resolve 2 3 - -
queries, if any
PC12. assist and guide guests to services or

2 4 - -
products based on their needs
PC13. report and record instances of aggressive/

2 3 - -
unruly behavior and seek assistance
PC14. use communication equipment (phone,

2 3 - -
email etc.) as mandated by the organization
PC15. carry out routine documentation (such as

recording details related to employee's tasks,
2 3 - -
services taken and feedback given by clients)
legibly and accurately in the desired format
PC16. maintain confidentiality of information, as

2 4 - -
required, in the role
PC17. communicate the internalization of gender &

2 4 - -
its concepts at work place
PC18. conduct various workshops for the

employees at workplace; using range of 2 4 - -
technologies that aid PwDs at the workplace, etc.
NOS Total 36 64 - -

Qualification Pack
NOS Code BWS/N9003
NOS Name Create a positive impression at the workplace
Sub-Sector Generic
Occupation Generic
NSQF Level 3
Credits 1
Version 4.0

Qualification Pack
BWS/N9002: Maintain health and safety at the workplace
Description
This unit describes maintaining a safe and hygienic environment at the work area.
Scope
This unit/ task covers the following:

1. Maintain health and safety at the workplace
Maintain health and safety at the workplace

PC1. ensure proper supply of Personal Protective Equipment such as tissues, antibacterial soaps,
alcohol-based hand cleansers, triple layered surgical face masks, gloves, etc. for the
employees and clientele
PC2. ensure maintaining basic hygiene and keep proper distance between the clientele to avoid
any kind of cross infection, basic hygiene such as wearing disposable N-95/ triple layered
surgical face mask, gloves, apron, washing/ sanitizing hands & taking bath at regular
intervals, etc.
PC3. set up and position oneself, equipment, chemicals, products and tools in the work area to
meet legal, hygiene and safety requirements
PC4. clean and sterilize all tools and equipment before and after use
PC5. maintain one's posture and position to minimize fatigue, risk of injury and chances of cross
infection
PC6. dispose waste materials in accordance to the industry accepted standards
PC7. maintain first aid kit and keep oneself updated on the first aid procedures
PC8. identify and document potential risks and hazards in the workplace
PC9. accurately maintain accident reports
PC10. report health and safety risks/ hazards to concerned personnel
PC11. use tools, equipment, chemicals and products in accordance with the guidelines and
manufacturers’ instructions
KU1. organizations policies and procedures to address risks and hazards

KU3. contra-indications related to various treatment
KU4. process and products to sterilize and disinfect equipment/ tools

Qualification Pack
KU5. manufacturers instructions related to equipment and product use and cleaning
KU6. Knowledge of applicable legislation relating to the workplace (for example health and safety,
workplace regulations, use of work equipment, control of substances hazardous to health,
handling/storage/ disposal/ cautions in the use of products, fire precautions, occurrences,
hygiene practice, disposal of waste, environmental protection
Generic Skills (GS)
information sheets
stock status
is required
with the client
confidentiality
GS18. understand the client scheduling and bookings and maintain the work area, equipment and
GS19. maintain accurate records of clients, treatments and product stock levels
GS21. committed to service excellence, courteous, pleasant personality

Qualification Pack
standards
tools
instructions
GS35. participate in self-developmental training activities to enhance ones knowledge of salon
performance standards and applicable health and

Qualification Pack
Assessment Criteria

Maintain health and safety at the workplace 33 67 - -
PC1. ensure proper supply of Personal Protective

Equipment such as tissues, antibacterial soaps,
alcohol-based hand cleansers, triple layered 3 7 - -
surgical face masks, gloves, etc. for the
employees and clientele
PC2. ensure maintaining basic hygiene and keep

proper distance between the clientele to avoid
any kind of cross infection, basic hygiene such as
3 6 - -
wearing disposable N-95/ triple layered surgical
face mask, gloves, apron, washing/ sanitizing
hands & taking bath at regular intervals, etc.
PC3. set up and position oneself, equipment,

chemicals, products and tools in the work area to 3 6 - -
meet legal, hygiene and safety requirements
PC4. clean and sterilize all tools and equipment

3 6 - -
before and after use
PC5. maintain one's posture and position to

minimize fatigue, risk of injury and chances of 3 6 - -
cross infection
PC6. dispose waste materials in accordance to the

3 6 - -
industry accepted standards
PC7. maintain first aid kit and keep oneself

3 6 - -
updated on the first aid procedures
PC8. identify and document potential risks and

3 6 - -
hazards in the workplace
PC9. accurately maintain accident reports 3 6 - -
PC10. report health and safety risks/ hazards to

3 6 - -
concerned personnel
PC11. use tools, equipment, chemicals and

products in accordance with the guidelines and 3 6 - -
manufacturers’ instructions
NOS Total 33 67 - -

Qualification Pack
NOS Code BWS/N9002
NOS Name Maintain health and safety at the workplace
Sub-Sector Generic
Occupation Generic
NSQF Level 3
Credits 1
Version 4.0

Qualification Pack
BWS/N9005: Consult and advise clients
Description
Address client needs through consultation and advise on the range of treatments andtherapies.
Scope

1. Consult and advise client
Consult and advise clients

1. adhere to the health and safety standards laid out by the organization
2. identify the client needs for services and products taking into account factors that may limit or
affect the choice
3. analyse the treatment/ activity area, visually and carry out necessary tests
4. consult the client by questioning to identify contra-indications to products/ services and provide
recommendations for treatments/ services that are suitable to the client
5. define a suitable treatment/ plan to meet the clients needs
6. confirm to the client the pricing and duration of service and products and address client queries
7. communicate effectively with the client to maintain client's goodwill trust
8. clarify the client's understanding and expectation prior to commencement of treatment
9. provide after care advice and recommendations to the client
10. record the client and treatment details accurately and store information securely in line with the
organizations policies
KU1. the organizations standards of performance and sequence of services

KU2. the range of services and products offered by the organization
KU3. the health and safety requirements in the organization
KU4. basic ailments, contraindications, contra actions, treatment plans
KU5. applicable legislation relating to the workplace (for example health and safety, workplace
regulations, use of work equipment, handling/ storage/ disposal/ cautions in the use of
products, fire precautions, hygiene practice, disposal of waste, environmental protection
KU6. anatomy, physiology and pathology for treatments/ services
KU7. principles and practice of services

Qualification Pack
KU8. basic ailments, contraindications, contra actions, treatment/ service plans

KU9. applicable legislation relating to the workplace (for example, health and safety, workplace
regulations, use of work equipment, handling/ storage/ disposal/ cautions in the use of
products, fire precautions, hygiene practice, disposal of waste, environmental protection
KU10. the structure, function, characteristics of body types and position of the muscles
Generic Skills (GS)
GS1. document call logs, reports, task lists, and schedules with co-workers
GS2. prepare status and progress reports
GS3. record customers discussions in the call logs
GS4. write memos and e-mail to customers, co-workers, and vendors to provide them with work
updates and to request appropriate information without English language errors regarding
grammar or sentence construct
information sheets
GS7. read comments, suggestions, and responses to Frequently AskedQuestions (FAQs) posted on
the helpdesk portal
GS9. question customers appropriately in order to understand the nature of the problem and
make a diagnosis
GS10. give clear instructions to customers
GS11. keep customers informed about progress
GS12. avoid using jargon, slang or acronyms when communicating with a customer, unless it is
required
GS17. think through the problem, evaluate the possible solution(s) and suggest an optimum /best
GS21. use the existing data points for improving the call resolution time

Qualification Pack
Assessment Criteria

Consult and advise clients 19 81 - -

1 5 - -
out by the organization
2. identify the client needs for services and

products taking into account factors that may 2 10 - -
limit or affect the choice
3. analyse the treatment/ activity area, visually

2 8 - -
and carry out necessary tests
4. consult the client by questioning to identify

contra-indications to products/ services and
2 10 - -
provide recommendations for treatments/
services that are suitable to the client
5. define a suitable treatment/ plan to meet the

2 8 - -
clients needs
6. confirm to the client the pricing and duration

of service and products and address client 2 8 - -
queries
7. communicate effectively with the client to

2 8 - -
maintain client's goodwill trust
8. clarify the client's understanding and

expectation prior to commencement of 2 8 - -
treatment
9. provide after care advice and

2 8 - -
recommendations to the client
10. record the client and treatment details

accurately and store information securely in line 2 8 - -
with the organizations policies
NOS Total 19 81 - -

Qualification Pack
NOS Code BWS/N9005
NOS Name Consult and advise clients
Sub-Sector Generic
Occupation Generic
NSQF Level 5
Credits 1
Version 3.0

Qualification Pack
BWS/N0223: Perform creative hair styling and dressing
Description
Perform creative styling and dressing, by using a range of products, tools and equipment to design variety
of looks.
Scope

1. Perform creative hair styling and dressing
Perform creative hair styling and dressing

1. perform suitable consultation techniques to identify opportunities for creating a total look
2. identify the condition of the hair to achieve the required results by analysing the influencing
factors
3. research ideas for creating the design of the total look
4. select the most suitable combination of dressing, setting techniques, styling techniques and
finishing technique to create the total look
5. perform the required back combing /back brushing technique
6. perform various styling techniques Blow drying with round brush and flat brush Finger drying
Diffuse Setting Finger waving Pin curling Tonging Straighteners Non-conventional
7. perform various dressing techniques Firm brushing Creative brush Comb used on straight flat
styles Hands tease, pull, push, mould, create Back combing/back brushing Roll section of hair
Knots Plaits Weaving sections of hair Twists Barrel curls Pleat
8. control and secure hair effectively into place during dressing
9. dress the hair to the satisfaction of the client
10. position self and client throughout procedure to ensure comfort and wellbeing
12. apply finishing product to maintain the style and follow manufacturers instructions
13. create the finished image to the requirements of the final design plan
14. ensure the finished style taking into account the critical influencing factors
15. evaluate the result of the treatment with the client
16. promptly refer problems that cannot be solved to the relevant superior for action
17. complete the procedure to the satisfaction of the client in a commercially acceptable time
18. record the procedure accurately and store information securely in line with the salons policies

Qualification Pack

KU4. hair and scalp conditions and causes
KU5. contraindications
KU6. planning accurately and designing the style according to the occasion
KU7. researching for ideas to create the design plan
KU8. presenting and evaluating the design plan
KU9. combining techniques to create a complete look
KU10. commercial scope of creating a design work.
KU11. attention to detailed work plan and adhering to timescale
KU12. affect of the design in accordance to the venue and occasion
KU13. remedy work related problems
KU14. factors that influence services (Previous history, Hair cut/style, Texture, Length, Density,
Growth patterns, skin tone, face shape, lifestyle, existing curl)
KU15. various styling and dressing hair (Plait, twists, braids, weave, knots, chignon, pleat, rolls,
barrel curls, ringlets, smooth blow dry, curly blow dry, scrunch dry, tonging, crimping,
straightening, pin curls, finger waves, wet/dry setting, added hair)
KU16. range and suitability of styling products, tools and equipment and the effects achieved
KU17. range and application of finishing products
KU18. physical effects of styling on hair structure
Generic Skills (GS)
information sheets
GS7. read comments, suggestions, and responses to Frequently Asked Questions (FAQs) posted
on the helpdesk portal

Qualification Pack
make a diagnosis
required

Qualification Pack
Assessment Criteria

Perform creative hair styling and dressing 19 81 - -
1. perform suitable consultation techniques to

1 4 - -
identify opportunities for creating a total look
2. identify the condition of the hair to achieve the

required results by analysing the influencing 1 4 - -
factors
3. research ideas for creating the design of the

1 4 - -
total look
4. select the most suitable combination of

dressing, setting techniques, styling techniques 1 4 - -
and finishing technique to create the total look
5. perform the required back combing /back

1 4 - -
brushing technique
6. perform various styling techniques Blow drying

with round brush and flat brush Finger drying
1 8 - -
Diffuse Setting Finger waving Pin curling Tonging
Straighteners Non-conventional
7. perform various dressing techniques Firm

brushing Creative brush Comb used on straight
flat styles Hands tease, pull, push, mould, create
1 8 - -
Back combing/back brushing Roll section of hair
Knots Plaits Weaving sections of hair Twists Barrel
curls Pleat
8. control and secure hair effectively into place

1 5 - -
during dressing
9. dress the hair to the satisfaction of the client 1 3 - -
10. position self and client throughout procedure

1 4 - -
to ensure comfort and wellbeing

materials, equipment and techniques correctly and 1 3 - -
12. apply finishing product to maintain the style

1 4 - -
and follow manufacturers instructions

Qualification Pack

13. create the finished image to the requirements

1 3 - -
of the final design plan
14. ensure the finished style taking into account

1 4 - -
the critical influencing factors
15. evaluate the result of the treatment with the

1 4 - -
client
16. promptly refer problems that cannot be solved

1 4 - -
to the relevant superior for action

1 4 - -
the client in a commercially acceptable time
18. record the procedure accurately and store

1 3 - -
information securely in line with the salons policies

NOS Total 19 81 - -

Qualification Pack
NOS Code BWS/N0223
NOS Name Perform creative hair styling and dressing
NSQF Level 5
Credits 1
Version 3.0

Qualification Pack
BWS/N0303: Apply air-brush makeup
Description
This OS unit is about carrying out a variety of airbrush make-up designs, techniques and airbrush products.
Scope

1. Make-up application using airbrush technique
Apply air-brush make-up

1. prepare yourself, client and work area for airbrush make-up
2. use suitable consultation techniques to identify treatment objectives
3. carry out skin analysis to determine skin type and condition and check for contra-indications
4. identify the purpose for the make-up and provide clear recommendations to the client
5. select airbrush make-up products, tools and equipment to suit client treatment needs, skin type
and conditions
6. use products, tools, equipment and techniques to meet the design plan and to suit client
treatment needs, skin types and conditions
7. complete the airbrush make-up to the satisfaction of the client
8. record and evaluate the results of the treatment

KU4. structure and function of the skin
KU5. bones and muscles of the head, neck and shoulders
KU6. skin types and conditions (oily, dry, combination, sensitive, pigmentation, etc.
KU7. contra-indications, skin diseases and disorders
KU8. the importance of carrying out a detailed skin analysis and relevant tests (sensitivity tests
24-48 hours prior)

Qualification Pack
KU9. airbrush make-up product uses and limitations, silicone based, water based, alcohol based,
colour range, selection and suitability to the make-up needs
KU10. airbrush make-up design: contouring, 3D, tattooing, full face day make- up; make-up for
bridal, fashion and photographic shoots
KU11. application of airbrush make-up techniques: colour fading; blending; highlighting; shading;
stencilling; masking, freehand; pulsing; back bubbling; even colour washing
KU12. advice: longevity of the make-up; suitable make-up removal techniques; activities to avoid
Generic Skills (GS)
stock status
information sheets
is required
with the client
confidentiality
GS18. understand the client scheduling and bookings and maintain the workarea, equipment and
GS19. maintain accurate records of clients, treatments and product stocklevels
GS21. committed to service excellence, courteous, pleasantpersonality

Qualification Pack

standards
tools
instructions
GS35. participate in self developmental training activities to enhance ones knowledge of salon
performance standards and applicable health and safety legislative requirements

Qualification Pack
Assessment Criteria

Apply air-brush make-up 25 75 - -
1. prepare yourself, client and work area for

6 10 - -
airbrush make-up
2. use suitable consultation techniques to

3 9 - -
identify treatment objectives
3. carry out skin analysis to determine skin type

3 9 - -
and condition and check for contra-indications
4. identify the purpose for the make-up and

1 3 - -
provide clear recommendations to the client
5. select airbrush make-up products, tools and

equipment to suit client treatment needs, skin 1 3 - -
type and conditions
6. use products, tools, equipment and

techniques to meet the design plan and to suit
2 6 - -
client treatment needs, skin types and
conditions
7. complete the airbrush make-up to the

3 9 - -
satisfaction of the client
8. record and evaluate the results of the

3 13 - -
treatment

advice and recommendations for product use 3 13 - -
and further treatments to the client
NOS Total 25 75 - -

Qualification Pack
NOS Code BWS/N0303
NOS Name Apply air-brush makeup
NSQF Level 5
Credits 2
Version 3.0

Qualification Pack
BWS/N0404: Perform nail art application
Description
To perform planning and creating individual nail art designs to suit the client and occasion
Scope

1. Nail art designing and applying
Nail art designing and applying

1. adhere to the health and safety standards laid out by the manufacturer and organization
2. position self and client throughout treatment to ensure comfort and wellbeing
3. sanitize the hands prior to treatment commencement
4. prepare the client and provide suitable protective apparel
5. clean the nails to ensure they are free from bacteria
6. set-up products, tools, equipment and techniques to suit clients service needs, nail and skin
conditions
7. carry out client consultation technique to identify the treatment plan and client needs
8. ensure the client and you have understood the treatment objective and plan
9. perform cleaning of nails to ensure they are free from bacteria
10. perform applying false nails or extensions if required
11. perform nail art application by decorating nails using various methods (colored polish, gems,
glitter 3D embedding, colour blending, marbling, painting and alternative tip shapes. designs
painted with an airbrush, either free-hand or using a stencil)
12. promptly refer problems that cannot be solved to the relevant person
13. cleaning up and dispose the waste in the work area post-service to maintain the health and
safety standard; complete the therapy to the satisfaction of the guest in a commercially
acceptable time
14. provide after care advise


Qualification Pack
KU4. basic anatomy, physiology and pathology for nail treatments

KU5. basic contraindications, contra actions, treatment plans
KU6. applicable legislation relating to the workplace (for example, health and safety, workplace
regulations, use of work equipment, handling/ storage/ disposal/ cautions of use of products,
fire precautions, hygiene practice, disposal of waste, environmental protection)
KU7. the structure, function, characteristics of skin and nail types
KU8. products , tools and equipment to perform nail art application
KU9. nails shapes and design for application
KU10. after care advise and products
Generic Skills (GS)
information sheets
GS7. read comments, suggestions, and responses to Frequently Asked Questions (FAQs) posted
on the helpdesk portal
make a diagnosis
required

Qualification Pack

Qualification Pack
Assessment Criteria

Nail art designing and applying 15 85 - -

1 6 - -
2. position self and client throughout treatment

1 6 - -
to ensure comfort and wellbeing
3. sanitize the hands prior to treatment

1 6 - -
commencement
4. prepare the client and provide suitable

1 6 - -
protective apparel
5. clean the nails to ensure they are free from

1 6 - -
bacteria
6. set-up products, tools, equipment and

techniques to suit clients service needs, nail and 1 6 - -
skin conditions
7. carry out client consultation technique to

1 6 - -
identify the treatment plan and client needs
8. ensure the client and you have understood the

1 6 - -
treatment objective and plan
9. perform cleaning of nails to ensure they are

1 6 - -
free from bacteria
10. perform applying false nails or extensions if

1 6 - -
required
11. perform nail art application by decorating

nails using various methods (colored polish,
gems, glitter 3D embedding, colour blending,
2 7 - -
marbling, painting and alternative tip shapes.
designs painted with an airbrush, either free-
hand or using a stencil)
12. promptly refer problems that cannot be

1 6 - -
solved to the relevant person

Qualification Pack

13. cleaning up and dispose the waste in the

work area post-service to maintain the health
and safety standard; complete the therapy to the 1 6 - -
satisfaction of the guest in a commercially
acceptable time
14. provide after care advise 1 6 - -
NOS Total 15 85 - -

Qualification Pack
NOS Code BWS/N0404
NOS Name Perform nail art application
Occupation Nailcare Services
NSQF Level 4
Credits 1
Version 3.0

Qualification Pack
BWS/N0127: Carry out application of simple mehndi designs
Description
This OS unit is application of mehendi design as a temporary form of skin decoration. This is an artistic
body art procedure.
Scope

A. Depilation services:
1. Prepare for mehendi application
2. Apply simple mehendi designs
Prepare for mehendi application

1. adhere to the health and safety standards laid out by the manufacturer and organization
2. use mehendi procured from authorised sources only
3. ask relevant and effective questions to check and establish the client's understanding,
requirements and expectation prior to commencement and clarify doubts, if any
4. adjust the clients position to meet the needs of the service without causing them discomfort
5. sanitize the hands prior to service commencement using a hand sanitiser
6. prepare the client and provide suitable protective apparel
7. use suitable consultation techniques to identify design objectives
8. select and use products, tools and equipment to suit design objectives
9. perform pre- preparation of mehndi/henna for the cone
10. perform preparation of the cone and ensure a suitable tip size
11. prepare the mehendi to appropriate consistency and recipe for application technique
12. carry out a skin sensitivity test suitably to test for contra action
Apply simple mehendi design
13. apply mehndi design using simple elements and correct procedures on hands, wrists and feet
14. complete the application to the satisfaction of the customer in a commercially acceptable time
15. comply with health and safety standards and processes laid out by manufacturer and
organization and based on client needs
16. check the clients comfort and wellbeing throughout the service and adapt
17. discontinue service, and do not provide advice and recommendations where contra-actions
occur
18. ensure the work area is kept clean and tidy during the service Carry out post-procedure actions

Qualification Pack
Carry out post-procedure actions

20. record details of the procedure accurately as per organisational policy and approved practice
22. provide specific after-process advice to the client for colour fastening and contra actions
supervisor
KU1. the health, safety and legal requirements as applicable to the area of work
KU2. service standards and brand image related details of the salon
KU3. safe, effective and hygiene practices to be followed while working in the organization
B.TechnicalKnowledge
maintaining theseConditions: Air, light, space, temperature, sound, cleanliness, etc.
KU5. products, materials and tools used for mehendi application and their correct use
KU6. importance of right consistency of mehendi mixture
KU7. contra indications and contra actions for mehendi application
KU8. procedure to prepare and store mehendi
KU9. method of preparation of the cone
KU10. skin sensitivity test, its importance and procedure
KU11. simple design elements used in mehendi design
KU12. risks of using sub-standard products
KU13. various parts of the body commonly used for mehendi application
KU14. factors impacting customer comfort and satisfaction while undergoing the process of
mehendi application
KU15. factors impacting resultant colour of the applied mehendi
KU16. importance of aftercare procedures and considerations for mehendi services
KU17. customer service principles including privacy and protection to modesty of
in the salon
Generic Skills (GS)

Qualification Pack
the organization and also from external forums such as websites and/or blogs Writing Skills
accurately
status Oral Communication (Listening and Speaking skills)
GS16. pronounce the sounds of English or use sign language sufficiently clearly to be
GS17. speak or communicate with reasonable ease in structured situations and short
simple tasks
is required
standards
GS29. get information on chain of command to be approached for decisions based on Plan and
Organize

Qualification Pack
Customer Centricity
GS39. minimize customer discomfort by taking permitted or directed actions in a
satisfaction
minimizing damage

Qualification Pack
consequences
be unreliable

Qualification Pack
Assessment Criteria

Prepare for mehendi application 15.5 41.5 - -

0.5 2.5 - -
2. use mehendi procured from authorised sources

1 3 - -
only

and establish the client's understanding,
1.5 2.5 - -
requirements and expectation prior to
commencement and clarify doubts, if any
4. adjust the clients position to meet the needs of

1 3 - -
the service without causing them discomfort
5. sanitize the hands prior to service

0.5 2.5 - -
commencement using a hand sanitiser
6. prepare the client and provide suitable

1.5 4.5 - -
protective apparel
7. use suitable consultation techniques to identify

2 3 - -
design objectives
8. select and use products, tools and equipment

0.5 3.5 - -
to suit design objectives
9. perform pre- preparation of mehndi/henna for

1 5 - -
the cone
10. perform preparation of the cone and ensure a

2 4 - -
suitable tip size
11. prepare the mehendi to appropriate

2 4 - -
consistency and recipe for application technique
12. carry out a skin sensitivity test suitably to test

2 4 - -
for contra action
Apply simple mehendi design 5 16 - -
13. apply mehndi design using simple elements

1.5 3.5 - -
and correct procedures on hands, wrists and feet

Qualification Pack

14. complete the application to the satisfaction of

1 4 - -
the customer in a commercially acceptable time
15. comply with health and safety standards and

processes laid out by manufacturer and 1 2 - -
organization and based on client needs

0.5 2.5 - -
throughout the service and adapt
17. discontinue service, and do not provide

advice and recommendations where contra- 1 2 - -
actions occur
18. ensure the work area is kept clean and tidy

during the service Carry out post-procedure - 2 - -
actions
Carry out post-procedure actions 7.5 14.5 - -

0.5 2.5 - -

2 2 - -

1 2 - -
salons policies
22. provide specific after-process advice to the

1 3 - -
client for colour fastening and contra actions

2 2 - -

1 3 - -
NOS Total 28 72 - -

Qualification Pack
NOS Code BWS/N0127
NOS Name Carry out application of simple mehndi designs
NSQF Level 3
Credits 1
Version 4.0
Assessment Guidelines and Assessment Weightage
Assessment Guidelines
1. Criteria for assessment for each Qualification Pack will be created by the Sector Skill Council. Each
Performance Criteria (PC) will be assigned marks proportional to its importance in NOS. SSC will also lay
down proportion of marks for Theory and Skills Practical for each PC
2. The assessment for the theory part will be based on knowledge bank of questions created by the SSC
3. Assessment will be conducted for all compulsory NOS, and where applicable, on the selected
elective/option NOS/set of NOS.
4. Individual assessment agencies will create unique question papers for theory part for each candidate at
each examination/training center (as per assessment criteria below)
5. Individual assessment agencies will create unique evaluations for skill practical for every student at
each examination/ training center based on this criterion
6. To pass the Qualification Pack, every trainee should score a minimum of 70% in aggregate
7. In case of unsuccessful completion, the trainee may seek reassessment on the Qualification Pack.

Qualification Pack
Minimum Aggregate Passing % at QP Level : 70
(Please note: Every Trainee should score a minimum aggregate passing percentage as specified above, to
successfully clear the Qualification Pack assessment.)
Assessment Weightage
Compulsory NOS
National Occupational Theory Practical Project Viva Total

Weightage
Standards Marks Marks Marks Marks Marks
DGT/VSQ/N0102.Employability
20 30 0 0 50 10
Skills (60 Hours)
BWS/N0104.Perform skin care

26 74 - - 100 5
services
BWS/N0106.Perform makeup
24 76 - - 100 10
services
BWS/N0311.Perform groom
22 78 - - 100 10
makeup services
BWS/N0313.Perform fantasy
26 74 - - 100 10
makeup
BWS/N0312.Apply makeup with

25 75 - - 100 10
high definition products
BWS/N0205.Perform blow
27 73 - - 100 5
drying of hair
BWS/N0208.Perform hair styling

27 73 - - 100 5
and dressing
BWS/N9001.Prepare and
30 70 - - 100 5
maintain work area
BWS/N9003.Create a positive
36 64 - - 100 5
impression at the workplace
BWS/N9002.Maintain health
33 67 - - 100 5
and safety at the workplace
BWS/N9005.Consult and advise

19 81 - - 100 0
clients

Qualification Pack

Weightage
BWS/N0223.Perform creative
19 81 - - 100 10
hair styling and dressing
BWS/N0303.Apply air-brush
25 75 - - 100 10
makeup
Total 359 991 0 0 1350 100
Optional: 1 Perform nail art application

Weightage
BWS/N0404.Perform nail
15 85 - - 100 10
art application
Total 15 85 - - 100 10
Optional: 2 Carry out application of simple mehndi designs
National
Theory Practical Project Viva Total
Occupational Weightage
Marks Marks Marks Marks Marks
Standards
BWS/N0127.Carry out
application of simple 28 72 - - 100 10
mehndi designs
Total 28 72 - - 100 10

Qualification Pack
Acronyms
NOS National Occupational Standard(s)
NSQF National Skills Qualifications Framework
QP Qualifications Pack
TVET Technical and Vocational Education and Training

Qualification Pack
Glossary
Sector is a conglomeration of different business operations having

similar business and interests. It may also be defined as a distinct
Sector
subset of the economy whose components share similar characteristics
and interests.
Sub-sector is derived from a further breakdown based on the

Sub-sector
characteristics and interests of its components.
Occupation is a set of job roles, which perform similar/ related set of

Occupation
functions in an industry.
Job role defines a unique set of functions that together form a unique
Job role
employment opportunity in an organisation.
OS specify the standards of performance an individual must achieve

when carrying out a function in the workplace, together with the
Occupational
Knowledge and Understanding (KU) they need to meet that standard
Standards (OS)
consistently. Occupational Standards are applicable both in the Indian
and global contexts.
Performance Criteria Performance Criteria (PC) are statements that together specify the
(PC) standard of performance required when carrying out a task.
National
NOS are occupational standards which apply uniquely in the Indian
Occupational
context.
Standards (NOS)
QP comprises the set of OS, together with the educational, training and
Qualifications Pack
other criteria required to perform a job role. A QP is assigned a unique
(QP)
qualifications pack code.
Unit code is a unique identifier for an Occupational Standard, which is

Unit Code
denoted by an ‘N’
Unit title gives a clear overall statement about what the incumbent
Unit Title
should be able to do.
Description gives a short summary of the unit content. This would be

Description helpful to anyone searching on a database to verify that this is the
appropriate OS they are looking for.
Scope is a set of statements specifying the range of variables that an

Scope individual may have to deal with in carrying out the function which have
a critical impact on quality of performance required.

Qualification Pack
Knowledge and Understanding (KU) are statements which together

Knowledge and specify the technical, generic, professional and organisational specific
Understanding (KU) knowledge that an individual needs in order to perform to the required
standard.
Organisational context includes the way the organisation is structured

Organisational
and how it operates, including the extent of operative knowledge
Context
managers have of their relevant areas of responsibility.
Technical knowledge is the specific knowledge needed to accomplish

Technical Knowledge
specific designated responsibilities.
Core skills or Generic Skills (GS) are a group of skills that are the key to
learning and working in today’s world. These skills are typically needed
Core Skills/ Generic
in any work environment in today’s world. These skills are typically
Skills (GS)
needed in any work environment. In the context of the OS, these include
communication related skills that are applicable to most job roles.
Electives are NOS/set of NOS that are identified by the sector as

contributive to specialization in a job role. There may be multiple
Electives
electives within a QP for each specialized job role. Trainees must select
at least one elective for the successful completion of a QP with Electives.
Options are NOS/set of NOS that are identified by the sector as

Options additional skills. There may be multiple options within a QP. It is not
mandatory to select any of the options to complete a QP with Options.

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Qualiﬁcation Pack

Professional Makeup Artist

NSQC Approved || Beauty & Wellness Sector Skill Council 1

NSQC Approved || Beauty & Wellness Sector Skill Council 2

BWS/Q0306: Professional Makeup Artist

Brief Job Description

Applicable National Occupational Standards (NOS)

1. DGT/VSQ/N0102: Employability Skills (60 Hours)

2. BWS/N0104: Perform skin care services

3. BWS/N0106: Perform makeup services

4. BWS/N0311: Perform groom makeup services

5. BWS/N0313: Perform fantasy makeup

6. BWS/N0312: Apply makeup with high deﬁnition products

7. BWS/N0205: Perform blow drying of hair

8. BWS/N0208: Perform hair styling and dressing

9. BWS/N9001: Prepare and maintain work area

10. BWS/N9003: Create a positive impression at the workplace

11. BWS/N9002: Maintain health and safety at the workplace

12. BWS/N9005: Consult and advise clients

13. BWS/N0223: Perform creative hair styling and dressing

14. BWS/N0303: Apply air-brush makeup

NSQC Approved || Beauty & Wellness Sector Skill Council 3

1. BWS/N0404: Perform nail art application

Option 2: Carry out application of simple mehndi designs

1. BWS/N0127: Carry out application of simple mehndi designs

Qualiﬁcation Pack (QP) Parameters

Sector Beauty & Wellness

Sub-Sector Beauty and Salons

Occupation Make-up Services

Aligned to NCO/ISCO/ISIC Code NCO-2015/5142.0400

10th grade pass and pursuing continuous

Minimum Level of Education for Training in

Pre-Requisite License or Training NA

Minimum Job Entry Age 18 Years

Next Review Date 17/11/2025

NSQC Approved || Beauty & Wellness Sector Skill Council 4

NSQC Approval Date 17/11/2022

Reference code on NQR 2022/BW/BWSSC/06594

NSQC Approved || Beauty & Wellness Sector Skill Council 5

DGT/VSQ/N0102: Employability Skills (60 Hours)

The scope covers the following :

Introduction to Employability Skills

Elements and Performance Criteria

Introduction to Employability Skills

NSQC Approved || Beauty & Wellness Sector Skill Council 6

NSQC Approved || Beauty & Wellness Sector Skill Council 7

PC28. follow appropriate hygiene and grooming standards

Knowledge and Understanding (KU)

The individual on the job needs to know and understand:

Generic Skills (GS)

User/individual on the job needs to know how to:

GS1. read and write diﬀerent types of documents/instructions/correspondence

NSQC Approved || Beauty & Wellness Sector Skill Council 8

GS3. behave politely and appropriately with all

NSQC Approved || Beauty & Wellness Sector Skill Council 9

Theory Practical Project Viva

Introduction to Employability Skills 1 1 - -

PC1. identify employability skills required for jobs

PC2. identify and explore learning and

Constitutional values – Citizenship 1 1 - -