Resume 3
Resume 3
Resume 3
PROFESSIONAL SUMMARY
HR professional with more than 18 years of experience, expert in leading and coaching the functions
of Recruitment & Selection, Training & Development, Employee Relations, Talent & Career
Management, Performance Management, and Reward Management. In Talent acquisition, worked
alongside partners of one of the big 4 consulting firms to attract and recruit international consultants
from top ranked universities in Europe and the United States.
Skilled in developing, implementing and executing HR strategies, policies and procedures as well as
collaboratively developing plans, solutions and alternatives for complex HR issues to improve
organizational efficiency.
PROFESSIONAL EXPERIENCE
SARADAR BANK SAL, is a pioneering force in the Middle East region's digital banking
landscape with top-tier private, commercial and retail banking services.
Define the HR strategy of the Bank based on the Chairman-CEO directions and guidelines,
and develop business plans and budgets accordingly.
Ensure effective implementation of the HR strategy by providing leadership and overall
direction to subordinates, and offer the necessary support and tools to assist in the
achievement of the Bank's objectives.
Track organizational health index and initiate management projects for promoting
accountability and ownership across all the organization.
Lead the manpower planning process in coordination with line managers, oversee the
personnel requisition process and validate forecasted recruitment needs.
Develop and maintain a performance management system for the bank; identify and evaluate
work performance issues and take appropriate measures in order to improve overall
productivity.
Act as a business partner for the management regarding key human resources management
issues.
Review employees' skills gaps, set the training and development annual plan accordingly, and
monitor its execution and effectiveness.
Develop and implement competitive and cost-effective compensation and benefit plans in
order to optimize talent attraction and retention, and overlook the personnel function.
Establish career and succession management plans that correspond to the strategy and
objectives of the Bank, and coordinate the development of individual programs.
Oversee the employee relations function focusing on fostering a positive climate and
promoting a high level of employee morale; meet with concerned stakeholders to determine
effective interventions for conflict resolution.
STRATEGY&, part of the PWC Network, is a global strategy consulting business with
more than 400 employees serving clients across the Middle East region from 6 regional
offices (Abu Dhabi, Dubai, Beirut, Riyadh, Cairo, and Doha)
Sep 2012 – Jan 2018
Managed the recruitment of client staff from local & international universities (in Europe and
the US) and industry recruiting channels, for strategy and expert tracks.
Acted as a global mobility lead for the Middle East while managing and coaching the
recruitment team.
Developed offer terms for the new recruits and reviewed search firm terms of business.
Developed recruitment policies, procedures and plans while managing and coordinating
external recruitment including candidate selection and placement processes.
BANK AUDI, ranks first among Lebanese banks in terms of total assets, shareholders'
equity, customers' deposits, loans and advances.
Set and Implement the recruitment strategy to source top quality candidates, and ensure the
fulfillment of business needs
Conducted competency-based interviews for managerial positions and for special training
programs in order to maximize the effectiveness of the evaluation and selection of candidates.
Coached the department members and the HR staff in recruitment and selection related issues
(such as interviewing techniques), by initiating them to the latest adopted methods and best
practices to ensure effectiveness and alignment with the department policies and procedures.
Established a consultative relationship with hiring managers and provide them with coaching
services in order to develop their interviewing skills and ensure uniformity across the Group.
Performed audits to obtain, analyze and appraise data as a basis for providing an objective
opinion on the performance of the business activity in accordance with professional and
ethical standards.
Developed recommendations for improvement.
EDUCATION
Master’s in Business Administration – American University of Beirut (AUB)
1998 – 2001
Bachelor in Business Administration – American University of Beirut (AUB)
1995 – 1998
LANGUAGES
Arabic: Native
English: Bilingual Proficiency
French: Bilingual Proficiency