Elka Guilbert Resume 2019

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ELKA GUILBERT

EDUCATION
Pre-Health Sciences Pathway to Advanced Diplomas and Degrees 2019-2020
Durham College, Oshawa, Ontario
• Currently Enrolled in a 1-year program in goal to transfer into the Practical Nursing
Program

Business Administration Bachelor’s Degree 2017-2019


Trent University, Oshawa, Ontario
• Graduated 2-year transfer program

Business Administration- Human Resources Advanced Diploma 2014 -2017


Durham College, Oshawa, Ontario
• Graduated 3-year program with Honour Roll
• Studied all functionalities of Human Resources

RELEVANT SKILLS AND QUALIFICATIONS


• Proficient skills with all Microsoft programs (Word, Excel, Power Point, Access)
• Ability to multi-task assigned jobs in a timely manner
• Bilingual in both verbal and written in French and English
• Motivated team player who works well autonomously
• Detail oriented and comfortable working in a fast-paced environment
• Superior organization skills and time management
• Administrative experience in a medical setting

RELATED EXPERIENCE
Emergency Department Volunteer 2019- Present
Lakeridge Health, Oshawa, Ontario
• Direct patients to the Triage Kiosks and assist them with logging their name and primary
complaint, if necessary. Then direct them to the Triage Waiting Room
• Certifies there is an adequate supply of wheelchair for patients
• Greets people entering the Emergency Department to give them a sense of being
welcomed
• Conducts experience surveys for patients waiting in the waiting room (Your Voice
Matters Survey)

Sales Associate 2019-Present


Guess Factory, Ajax, Ontario
• Ensures that all customers receive excellent service through direct salesmanship, and
prompt and courteous service
• Effectively operates cash register ensuring accuracy on all monetary calculations
• Commended by management for consistently meeting and exceeding company
objectives as well on work ethics
• Courteously assists customers while creating a welcoming environment in support of the
company's values and mission
ELKA GUILBERT

Human Resources Coordinator Summer 2019


Collega International, North York, Ontario
• Coordinated and schedule interviews for Hiring Managers
• Assisted in Full Recruitment Cycle Process
• Provided administrative support to the department/locations as requested.
• Utilizing labour laws when assisting with employee relation investigations and concerns
• Used HR systems and tools (Ceridian) to support the requests/needs of the organization
• Maintained HR Systems (SharePoint), and HRIS/Payroll System with staffing changes
• Assisted in policy rewrite for the Employee Handbook

Administrative Assistant 2019


Centre for Advanced Medicine, Whitby, Ontario
• Excellent interpersonal communication and documentation skills with ability to prioritize
tasks
• Demonstrated abilities of medical terminology and able to transcribe doctor’s orders and
recommendations
• Ability to work in a fast-paced environment and all types of patients ( children, families,
women, men, seniors, individuals with a disability etc.)
• Effectively works well under pressure and stressful environments

Receptionist/Cashier 2017-2019
Menzies Chrysler, Whitby, Ontario
• Assist in booking appointments and answering numerous telephone inquiries
• Answers telephone inquiries and directs calls to appropriate department
• Collects all methods of payments as well as deposits and refunds from customers
• Maintains confidentially patient accounts by obtaining, recording, and updating personal
and financial information
• Performing general administrative duties such as filling, organizing, responding to
inquiries as well as taking messages for staff members

Customer Service Clerk Summer 2017-2018


Ministry of Finance, Benefits Administration Branch, Oshawa, Ontario
• Maintain filing system and office files by regularly updating key documents and
reorganizing or collating information as and when required
• Supports staff in providing assistance with administrative and clerical services to ensure
effective and efficient administrative operations such as processing documents and
applications as well as making copies of correspondence.
• Courteously answers telephone inquiries about different benefits program such as
Healthy Smiles, Investment Affordable Housing and Guaranteed annual income system
• Ability to pay attention to detail to record information accurately and to process and
prepare administrative paperwork.
ELKA GUILBERT

Junior Recruitment Assistant- Co-op 2016-2017


Ministry of Government and Consumer Services, Oshawa, Ontario
• Assigned competitions in the recruitment system to Recruitment Consultants as well as
create competition folders
• Effectively closes competitions and compiles applications and resumes to send to
Recruitment Assistant
• Proctored interviews and administer testing and provide administrative assistant relief by
answering all inquiries through telephone and email
• Assisted with scheduling interviews for hiring managers
• Ensured filing room, logs and documentation are maintained in accordance with records
retention policies
• Effectively used recruitment system (eJobs) to clear jobs with no Targeted Direct
Assignment applicants for all unionized and non- unionized groups

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