Elka Guilbert Resume 2019
Elka Guilbert Resume 2019
Elka Guilbert Resume 2019
EDUCATION
Pre-Health Sciences Pathway to Advanced Diplomas and Degrees 2019-2020
Durham College, Oshawa, Ontario
• Currently Enrolled in a 1-year program in goal to transfer into the Practical Nursing
Program
RELATED EXPERIENCE
Emergency Department Volunteer 2019- Present
Lakeridge Health, Oshawa, Ontario
• Direct patients to the Triage Kiosks and assist them with logging their name and primary
complaint, if necessary. Then direct them to the Triage Waiting Room
• Certifies there is an adequate supply of wheelchair for patients
• Greets people entering the Emergency Department to give them a sense of being
welcomed
• Conducts experience surveys for patients waiting in the waiting room (Your Voice
Matters Survey)
Receptionist/Cashier 2017-2019
Menzies Chrysler, Whitby, Ontario
• Assist in booking appointments and answering numerous telephone inquiries
• Answers telephone inquiries and directs calls to appropriate department
• Collects all methods of payments as well as deposits and refunds from customers
• Maintains confidentially patient accounts by obtaining, recording, and updating personal
and financial information
• Performing general administrative duties such as filling, organizing, responding to
inquiries as well as taking messages for staff members