BSBADM502 Student Assessment Pack v2.2 IT

STUDENT ASSESSMENT PACK
Unit Code BSBADM502
Unit Title Manage meetings
Qualification ICT50115 Diploma of Information Technology

This unit describes the skills and knowledge required to manage a range of meetings including
overseeing the meeting preparation processes, chairing meetings, organising the minutes and
reporting meeting outcomes.
It applies to individuals employed in a range of work environments who are required to

organise and manage meetings within their workplace, including conducting or managing
Unit Application
administrative tasks in providing agendas and meeting material. They may work as senior
administrative staff or may be individuals with responsibility for conducting and chairing
meetings in the workplace.
No licensing, legislative or certification requirements apply to this unit at the time of

publication.
Prerequisites Units Nil
Co-assessment This unit is not co-assessed with any other unit.

Assessment 1 – Project
You are required to conduct role play to demonstrate skills and ability to manage meetings
in two different tasks:
• Task 1 – Formal meeting
Assessment Methods
• Task 2 – Informal meeting
Assessment 2 – Written Test
You are required to correctly answer questions to demonstrate their knowledge in
managing meetings.
- Student Assessment Information
- Assessment Methods
- Assessment instructions
- Assessment Details
- Expected performance/deliverables
- Assessment resources
Assessment Pack Content - Evidence to be gathered
- Assessment submission requirements and due dates
- Conditions and location of assessment
- Appendix:
o AT 1.1 Meeting Preparation Form
o AT 1.2 Self Evaluation Form
- VT257 Post Assessment Student Feedback Form
This assessment pack must be read in conjunction with the Training and Assessment
Strategy of this qualification.
Note This pack only informs the students of what types of assessment will be used and what areas
of knowledge and skills will be assessed. The content of actual assessments that will be
conducted for the unit is secured.
BSBADM502 Manage meetings
Student Assessment Information

Performance & Knowledge evidence
Performance Evidence:
Evidence of the ability to:
• apply conventions and procedures for formal and informal meetings including:
- developing and distributing agendas and papers
- identifying and inviting meeting participants
- organising and confirming meeting arrangements
- running the meeting and following up
• organise, take part in and chair a meeting
• record and store meeting documentation
• follow organisational policies and procedures.
Knowledge Evidence:
To complete the unit requirements safely and effectively, the student must:
• outline meeting terminology, structures, arrangements
• outline responsibilities of the chairperson and explain group dynamics in relation to managing meetings
• describe options for meetings including face-to-face, teleconferencing, web-conferencing and using webcams
• identify the relevant organisational procedures and policies regarding meetings, chairing and minutes including
identifying organisational formats for minutes and agendas
Assessment Outcomes
• Project: Students must satisfactorily address all of the assessment requirements in accordance to the expected
performance to achieve a satisfactory outcome.
• Written Test: Students must answer all questions in the test correctly to achieve a satisfactory outcome.
Achieving Competency
You must achieve a satisfactory outcome for all assessment methods for this unit, to be ‘deemed competent’.
Plagiarism / Cheating
If a student is caught cheating, the test will be marked “Not Satisfactory” and the student will be subject to the penalties
stated in ATMC’s Academic Conduct policy regarding cheating.
Important information about assessments
• In written tests and multiple-choice tests, students must answer all questions correctly to achieve a satisfactory result
for the assessment.
• In observation tasks, written projects, or presentations, students must satisfactorily meet the expected performance
requirements, and achieve a satisfactory result for all items on the assessor checklist to receive a satisfactory result for
the assessment.
• Students must achieve a satisfactory result for all assessments in a unit of competency to be deemed competent for
the unit.
• Students have up to three (3) attempts to complete each assessment task. If after the third attempt for any
assessment task, the student does not achieve a satisfactory result, he/she will receive a result of “Not Satisfactory” for
the assessment and will be deemed “Not Yet Competent” for the unit.
• If a student is not satisfied with any aspect of the assessment process, he/she may lodge a formal complaint or
appeal by submitting the form SS116 Student Complaint & Appeal Form available on ATMC’s website
(www.atmc.edu.au) to ATMC’s student support email address at [email protected] or at the support centre(s).
Where an appeal relates to an assessment decision, ATMC will appoint the course coordinator/alternate assessor to
validate the assessment judgement and evidence gathered. If the student is still not satisfied with the internal appeal
outcome, he/she may lodge an external appeal with an external body in accordance with the complaints and appeals
policy.
• For information about reasonable adjustments, see the section ‘Reasonable adjustments’.
Reasonable adjustments:
All students go through a Pre-training Review before commencing their course to identify areas where they need
support. However, ATMC recognises that circumstances can change. Our support centre(s) always endeavour to detect
any indicators of needing help or support. If the students are in a situation where they need support, the support
BSBADM502 Student Assessment Pack v2.2 Page 2 of 14

centre(s)’ staff will assist them immediately. During assessment, the appropriate “reasonable adjustments” to the
assessment task or assessment method are determined to support students. Examples of situations that may require
reasonable adjustments are as below:
Situation Examples of reasonable adjustment in assessment

Sight difficulties Provision of all materials in a version suitable for screen readers, use of enlarge display
function, use or non-use of certain colours upon request to support centre(s)’ staff
Fatigue/sudden illness Use of timed tasks that allow pausing and resuming
Flexible access Provision of referencing documents which could be downloaded
This list is not exhaustive – if unsure please speak to your support centre(s)
IT IS NEVER TOO LATE TO GET SUPPORT
Support centre(s) should always actively pay attention to students who need support, but if you commence an
assessment then, realise you need support, even if the support centre(s)’ staff do not notice, please tell your support
centre(s) straight away so that they can support you.

Student statement of academic honesty
Student Name:
Student ID:
Assessment commenced (Date):
Assessment Completed (Date):
I hereby certify that I will undertake these assessment tasks utilising my own work without assistance from
any other parties. I will not knowingly plagiarise any work in completing these assessment activities.
I am aware of ATMC’s policy, P21 – Academic Conduct Plagiarism and Cheating.
Student Signature:
Date: / /

Assessment 1 – Project
Project Instructions
Please read the requirements carefully before carrying on the tasks based on your consolidated skills and knowledge. To
achieve a satisfactory result for the Project, students must properly perform all activities included in the checklist of this
Project.
Submission date: The submission date of this assessment must be no later than the last day studying this unit.
Duration 15 minutes for each task
All submissions must be uploaded online in the relevant upload option on the LMS
Save your file(s) in acceptable format (please refer to the student’s handbook)
Save the file name in the format: StudentID_unitcode
Submission requirements
If you are caught cheating/plagiarism, the test will be marked “Not Satisfactory” and you will
be subject to the penalties stated in ATMC’s Academic Conduct policy regarding cheating
and plagiarism
Assessment Summary:
You are required to conduct role play to demonstrate skills and ability to manage meetings in two different tasks:
• Task 1 – Formal meeting
• Task 2 – Informal meeting
To prepare for, conduct and follow up on the two meetings, you are responsible to invite four other persons and get
their consent to role play with. The meetings must be video recorded and submitted for marking.
Assessment Details:
Meeting topics may include (but are not limited to):
• WH&S issues
• Attendance at college
• Student progress
• Policies and Procedures
• Team activities
• Event organisation, etc
Each task consists of three following stages:

Stage 1 - Preparation
In preparation, you are required to:
• Clarify purpose of meeting and develop the agenda in line with stated purpose
• Make sure the style and structure of the meeting is appropriate to the meeting’s purpose
• Identify meeting participants and notify in accordance with organisational procedures
• Confirm meeting arrangements in accordance with requirements of meeting
• Despatch meeting papers to participants within designated timelines
In this stage, you are required to submit:

• A meeting preparation form for each of the meeting (template provided – Appendix AT 1.1 Meeting Preparation
Form)
• The agendas for both meetings
• Emails for notifying participants, sending meeting papers and confirming attendance (including agendas) to
participants (the emails will need to be converted to and submitted in PDF files) for both meetings
• Emails from participants confirming with the requirements of each meeting (the emails will need to be converted to
and submitted in PDF files) for both meetings
Stage 2 - Conducting
Whilst conducting the meetings, you are required to:
• Chair the meetings in accordance with organisational requirements, agreed conventions for the type of meeting and
legal and ethical requirements
• Conduct meetings to ensure they are focused and time efficient
• Ensure meetings facilitation enables participation, discussion, problem solving and resolution of issues

• Brief minute takers on method for recording meeting notes in accordance with organisational requirements and
conventions for type of meetings
Stage 3 - Following up
After each meeting, you are required to:
• Check transcribed meeting notes to ensure they reflect a true and accurate record of the meeting and are formatted
in accordance with organisational procedures and meeting conventions
• Distribute and store minutes and other follow-up documentation within designated timelines and, and accordance
with organisational requirements
• Report outcomes of meetings as required, within designated timelines
In this stage, you are required to submit:
• Minutes of meeting for each of the two meetings (the minutes can be submitted in Word or PDF files)
• Emails distributing minutes and other follow-up documentation for each of the meetings (the emails will need to be
converted to and submitted in PDF files)
• A self-evaluation form regarding the experience in following up for each of the meetings (template provided –
Appendix AT 1.2 Self-Evaluation Form)
Expected Performance:
You are required to complete all the requirements below to get a satisfactory result for this assessment:
Stage 1 – Preparation:
• Identify purpose of the meetings and develop agenda in line with stated meeting purpose
• Choose a meeting style to suit its purpose
• Identify all participants and notify them in advance via writing
• Forward agenda to all participants and confirm attendance
• Despatch meeting papers to participants within designated timelines
Stage 2 – Conducting
• Chair the meeting efficiently
• Keep the meeting focused and time efficient
• Include participants in discussions and issue resolutions.
• Instruct minute taker on minute style required
Stage 3 – Following up
• Check completed minutes to ensure correct reflection of meeting
• Distribute minutes to all participants promptly
• Store minutes and other meeting documentation
• Follow up on any arising issues and store follow-up documentation within designated timelines
• Follow organisational policies and procedures in terms of checking, distributing, storing, following-up as well as
reporting minutes, meeting documentation and outcomes of meeting
• Attach two (2) meeting preparation forms – Appendix AT 1.1 Meeting Preparation Forms
• Attach two (2) agendas for both meetings
• Attach two (2) emails for notifying participants, sending meeting papers and confirming attendance (including
agendas) to participants
• Attach at least two (2) emails from participants confirming with the requirements of each meeting
• Attach two (2) minutes of meetings
• Attach two (2) emails distributing minutes and other follow-up documentations
• Attach two (2) self-evaluation forms regarding experience in following up the two meetings - Appendix AT 1.2 Self-
Evaluation Forms
• Important information about assessments:
for the assessment.
the assessment.

the unit.
assessment task, the student does not achieve a satisfactory result, he/she will receive a result of “Not Satisfactory”
for the assessment and will be deemed “Not Yet Competent” for the unit.
policy.
• Reasonable adjustments:


Student statement of academic honesty
Student Name:
Student ID:
Assessment commenced (Date):
Assessment Completed (Date):

I hereby certify that I will undertake these assessment tasks utilising my own work without assistance from any
other parties. I will not knowingly plagiarise any work in completing these assessment activities.
I am aware of ATMC’s policy, P21 – Academic Conduct Plagiarism and Cheating.
Student Signature:
Date: / /

Assessment 2 – Written Test
Written Test Instructions

The assessor must follow the instructions when assessing students in this unit. To achieve a satisfactory result, students
must answer all the questions correctly.
Submission date: The submission date of this assessment must be no later than the last day studying this unit.
Duration: 60 minutes
• This is an open book test.
• You must answer all questions in the test correctly to achieve a satisfactory outcome.
• If you are caught cheating/plagiarism, the test will be marked “Not Satisfactory” and you will be subject to the
penalties stated in ATMC’s Academic Conduct policy regarding cheating and plagiarism.
Expected Performance:
To complete the unit requirements safely and effectively, the individual must:
• outline meeting terminology, structures, arrangements
• outline responsibilities of the chairperson and explain group dynamics in relation to managing meetings
• describe options for meetings including face-to-face, teleconferencing, web-conferencing and using webcams
• identify the relevant organisational procedures and policies regarding meetings, chairing and minutes including
identifying organisational formats for minutes and agendas
• Important information about assessments:
for the assessment.
the assessment.
the unit.
assessment task, the student does not achieve a satisfactory result, he/she will receive a result of “Not Satisfactory” for
the assessment and will be deemed “Not Yet Competent” for the unit.
policy.
• Reasonable adjustments:



Appendix:
Assessment Task (AT) 1.1 - Meeting Preparation Form
Please complete below

Learner Name:
Learner ID: Date:
1. Purpose of meeting
2. Venue:
Date:
Time:
3. Style & structure of the meeting
(e.g. formal, informal, semi-
formal)
4. Names of meeting participants
5. Has agenda been prepared? ☐ Yes
6. Has the meeting participants ☐ Yes

been invited to the meeting?
7. Have agenda and relevant ☐ Yes
meeting papers (if relevant)
been distributed?
8. Participants confirmed the
meeting requirements
9. Other logistics arrangements

(e.g. venue booking,
refreshments, etc.)

Assessment Task (AT) 1.2 – Self Evaluation Form
Please complete below

Learner Name:
Learner ID: Date:
Meeting Follow up Reflection

Were transcribed meeting notes checked to ensure they reflected a true and accurate record of the meeting and
were formatted in accordance with organisational procedures and meeting conventions? How were these done?
Were minutes and other follow-up documentation distributed within designated timelines and stored in
accordance with organisational requirements? How were these done?
Were outcomes of meetings reported as required, within designated timelines? How was this done?

-This page has been left blank intentionally-

VT257 Post Assessment Student Feedback Form

This form is to be completed by the student in order to gain feedback on the assessment and its process. This form will be completed upon
the student gaining an overall assessment outcome per unit of competency. This form must be submitted to the Assessor. The student’s
feedback is important for ATMC’s assessment validation and quality improvement processes.
Student Name: Date

______ / ______ / 20_______
(do not leave empty)
Unit Title & Code Qualification Title
(do not leave empty) (do not leave empty)
Instructions for Students: Please read each question carefully and then provide a comment for each including suggested
improvements. We would appreciate any form of feedback in relation continuous improvement. If you require help in completing
this form, please ask your assessor.
Overall Information for Assessment Comments/ suggested improvement

1. Did you think you had enough instructions before
starting the assessment? If no, please tell us how
to improve it?
2. How did you find the level of language used and
was it easy to read and understand?
3. Was enough time given to complete the

assessment? If no, why?
4. Did you think the task/assessment was related to

what you learnt in the unit - Rate from 1 (not at
all) to 5 (very much) and explain why?
5. In order to do this assessment, did you expect

any extra support?
Example: more time to complete an assessment.
If yes, please specify and note whether you
received this support from your assessor
6. How relevant do you think the assessment task is
for your (future) workplace? Rate from 1 (not at
all) to 5 (very much).
7. How do you feel about the feedback you

received from your assessor after you had
finished your assessment?
8. Please give any other feedback or continuous
improvement regarding this assessment
Office use only:

Did the student appeal the assessment decision?
 Yes
 No
Student appeal outcome (if applicable):
………………………………………………………………………………………………………………………………………………………………………
.……………………………………………………………………………………………………………………………………………………………………..
The feedback form must be submitted to the compliance department upon completion for tabulation and recording keeping purposes.
Signature: …………………………………………. Date: __/__/20__

ATMC – VT257 Post Assessment Student Feedback Form

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STUDENT ASSESSMENT PACK

Unit Code BSBADM502

Unit Title Manage meetings

Qualification ICT50115 Diploma of Information Technology

It applies to individuals employed in a range of work environments who are required to

No licensing, legislative or certification requirements apply to this unit at the time of

Co-assessment This unit is not co-assessed with any other unit.

Student Assessment Information

BSBADM502 Student Assessment Pack v2.2 Page 2 of 14

Situation Examples of reasonable adjustment in assessment

BSBADM502 Student Assessment Pack v2.2 Page 3 of 14

Student statement of academic honesty

Assessment commenced (Date):

Assessment Completed (Date):

BSBADM502 Student Assessment Pack v2.2 Page 4 of 14

Each task consists of three following stages:

In this stage, you are required to submit:

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BSBADM502 Student Assessment Pack v2.2 Page 6 of 14

Situation Examples of reasonable adjustment in assessment

BSBADM502 Student Assessment Pack v2.2 Page 7 of 14

Student statement of academic honesty

Assessment commenced (Date):

Assessment Completed (Date):

BSBADM502 Student Assessment Pack v2.2 Page 8 of 14

Assessment 2 – Written Test

Written Test Instructions

Situation Examples of reasonable adjustment in assessment

BSBADM502 Student Assessment Pack v2.2 Page 9 of 14

BSBADM502 Student Assessment Pack v2.2 Page 10 of 14

Please complete below

Learner ID: Date:

5. Has agenda been prepared? ☐ Yes

6. Has the meeting participants ☐ Yes

9. Other logistics arrangements

BSBADM502 Student Assessment Pack v2.2 Page 11 of 14

Assessment Task (AT) 1.2 – Self Evaluation Form

Please complete below

Learner ID: Date:

Meeting Follow up Reflection

BSBADM502 Student Assessment Pack v2.2 Page 12 of 14

-This page has been left blank intentionally-

BSBADM502 Student Assessment Pack v2.2 Page 13 of 14

VT257 Post Assessment Student Feedback Form

Student Name: Date

Overall Information for Assessment Comments/ suggested improvement

3. Was enough time given to complete the

4. Did you think the task/assessment was related to

5. In order to do this assessment, did you expect

7. How do you feel about the feedback you

Office use only:

Signature: …………………………………………. Date: __/__/20__

BSBADM502 Student Assessment Pack v2.2 Page 14 of 14

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Signature: …………………………………………. Date: //20__