Assessment Task 1 BSBWOR502 Lead and manage team effectiveness

ASSESSMENT TASK 1 of 2
Written Questions
Qualification Code BSB51415
415
Qualification Name Diploma of
ofProject Management
Unit Code BSBWOR502
Unit Name Lead and manage team effectiveness

Submission Information
Student’s name Julimar

AIS number
DUE DATE RECEIVED DATE DAYS LATE
Submission dates / / / /

Results Summary - Assessor to complete

This assessment submission is: ☐ First ☐ Second ☐ AIP (Final)
Marks
Total marks 25 % Result
achieved
Fail Pass Credit Distinction High Distinction
< 50% ≥ 50% to < 65% ≥ 65% to < 75% ≥ 75% to < 85% ≥ 85%

 Satisfactory  Not Yet Satisfactory TTo re-submit by: / /

Assessors name Signature D

Date
_____________________________________ ________________ / /

Student Agreement
I have read and understood what is required of me to complete this assessment. ☐ Yes ☐ No
I understand the requirements of the assessment. ☐ Yes ☐ No
I agree to the way that I am being assessed. ☐ Yes ☐ No
I understand my right to appeal the decisions made in an assessment outcome. ☐ Yes ☐ No
Plagiarism declaration
In signing below, I declare that this assessment submission is of my own work and that it was not completed by any
other person. I have referenced resources and text throughout the submission. I have not plagiarized or copied any of
the assessment. I understand
stand that if I am found to be in breach of this, disciplinary action may be taken against me as
outlined in the Student Assessment Policy which is available at www.aischool.edu.au

Signature:  Date:

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Assessment Task 1 BSBWOR502 Lead and manage team effectiveness

Student Assessment Feedback

Assessor’s name:
Feedback:

Declaration: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student,
and I have provided the appropriate feedback.

Signature:  Date: / /

Student’s feedback (optional)

Comments:

Declaration: I declare that I have been assessed in this unit, have been advised of my result and provided
with feedback. I have been advised of and am aware of my appeal rights.

Signature:  Date: / /

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Assessment Task 1 BSBWOR502 Lead and manage team effectiveness

Introduction
This assessment task is the first of two tasks you are required to complete as part of this
unitBSBWOR502 Lead and manage team effectiveness. Students are reminded:
 To achieve a Satisfactory (S) result you will need to attempt allquestions.
 Unanswered questions will cause the assessment to be Not Yet Satisfactory (NYS).
 A NYS assessment will need to be re-submitted before the end of the term.
 You are required to attend the Assessment Intervention Program (AIP) in Week 11 for any NYS
resulted assessment or assessments
 Any assessment not attempted will be recorded as a withdrawn.
 By not achieving Satisfactory (S) result in all your assessments in the term you are at risk of not
completing your course.
 Assessments are graded using the following guidelines:
o If you do not submit an assessment you will be graded as Not Attempted (NA)
o Any percentage result under 50% will be graded as Not Yet Satisfactory (NYS)
o Any percentage result equal to or higher than 50% will be graded as Satisfactory (S)
o Assessment 1 & 2 must have a Satisfactory result to achieve overall Competency (C)

Assessment Task About this task

Assessment Task 1: Written For this assessment task you are required to correctly
questions(Total 25 marks) answer a series of short answer questions.
Assessment Task 2: Case For this assessment task you will:
Studies/Scenarios, Portfolio and  Answer a series of short answer questions related
Assessor Observation (Total 75 Marks) to a case study.
 Develop two performance plans based on
information provided in a case study.
 Develop a recognition policy based on information
provided in a case study
 Simulate a feedback conversation.

Written Questions

As part of any unit of competency you study, you will be required to gain the theoretical knowledge
that underpins the performance of the job tasks you will complete when you enter the project
management industry after your graduation. This task is designed to provide you with the opportunity
to showcase the knowledge you have gained as you have studied the unit BSBWOR502 Lead and
manage team effectiveness. This method of assessment has been selected because it is a simple and
effective way of providing evidence of the knowledge you have gained.

You are required to:

 Read and answer each question.
 Ensure that your responses meet the criteria. For example, if a question asks you to ‘List two
examples…’ you must provide two examples.

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Assessment Task 1 BSBWOR502 Lead and manage team effectiveness

You will demonstrate the skills and knowledge to:

 explain how group dynamics can support or hinder team performance
 outline strategies that can support team cohesion, participation and performance
 explain strategies for gaining consensus
 explain issue resolution strategies.

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Assessment Task 1 BSBWOR502 Lead and manage team effectiveness

Assessment context
Student’s Own Time
This assessment will take place in your own time once you have gained enough knowledge about the
subject matter to undertake this assessment. You are permitted to reference your learning materials
and undertake any additional research as you believe will benefit you. Your assessor will inform you of
the due date for this assessment and you are encouraged to record it below:

Due Date: _______________________________

OR

Class Time
Your assessor will provide a dedicated class session for completion of this assessment. You are
permitted to reference your learning materials and undertake any additional research as you believe
will benefit you. Your assessor will inform you of the class date for this assessment and you are
encouraged to record it below:

Due Date: _______________________________

Assessment evidence (deliverables)

You must submit the following evidence:
 Answers to each of the questions listed on this document.
Your assessor will be looking for the following:
 All questions answered correctly.
 All responses are at least of the minimum requested length. For example, if the question asks
you to ‘List two examples…’ you must provide two examples.

Your assessor will collect the following evidence of your performance:

 Responses to the questions listed in this document submitted on this document or via Moodle.

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Assessment Task 1 BSBWOR502 Lead and manage team effectiveness

Assessment Task
1. Read each question.
2. Answer each question correctly.
3. Ensure that your responses meet any specific criteria. For example, if a question asks you to
‘List two examples…’ you must provide two examples.

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Assessment Task 1 BSBWOR502 Lead and manage team effectiveness

1. Team dynamics can either support or hinder the performance of a team. Explain the three
advantages and three disadvantages teams can have on business performance.
In your response, consider factors such as personalities, relationships, productivity and decision
making.

Have a rips of kinds of dynamic groups. So, if it is negative/poor probably the team gonna feel not
motivated but if the manager can improve your team been consistent, positive and putting his self
to help them , everyone can grow together and be inside of all plans. So, employees will feel reward,
valued and important

Improving group dynamics:

Get to know and understand your team well

Clearly define roles and responsibilities

Incorporate the strengths of all the team members

Causes of poor group dynamics

Excessive deference to authority (when people hold back on their real opinion)

Joking inappropriately

Judging or over-evaluation of one another

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Assessment Task 1 BSBWOR502 Lead and manage team effectiveness

(6 marks/ )

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Assessment Task 1 BSBWOR502 Lead and manage team effectiveness

2. Outline three strategies that encourage team cohesion, engagement and performance. Write three
to four sentences for each strategy.

Develop strategies to ensure team members have input into planning, decision making and
operational aspects of work team

Develop policies and procedures to ensure team members take responsibility for own work and
assist others to undertake required roles and responsibilities

Provide feedback to team members to encourage, value and reward individual and team efforts and
contributions

(6 marks/ )

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Assessment Task 1 BSBWOR502 Lead and manage team effectiveness

3. Describe two strategies you can use to facilitate group decision making and assist in gaining
consensus within a team. Write three to four sentences for each strategy.

Establish a team perform plan – so, everybody will “ swim” in the same direction. Helping each
other, be proactive and motivate to work

Develop and facilitate team cohesion – make everybody friendly , always able to understand
misunderstanding, fixing problems/issued or elimination hazards for everybody

(6 marks/ )

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Assessment Task 1 BSBWOR502 Lead and manage team effectiveness

4. Using three to four sentences, explain how you would address conflict related to goals, tasks or
processes.

The best way is following up the steps:

 Meeting one by one

 Focus on behavior and events, not on personalities

 Listen carefully.

 Identify points of agreement and disagreement

 Prioritize the areas of conflict

 Develop a plan to work on each conflict.

 Follow through on your plan

 Build on your success

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Assessment Task 1 BSBWOR502 Lead and manage team effectiveness

(3 marks/ )

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Assessment Task 1 BSBWOR502 Lead and manage team effectiveness

5. Using three to four sentences, explain a strategy you could use to resolve conflict relating to
personality clashes and/or relationship issues.

First step that we should follow is: avoid discussing the issue with other colleagues because
everybody can get into it; second respond immediately to the person who is on top of you, after look
in the mirror questioning what you have done wrong, what you can do better?, reframe the situation
, try to put yourself out, focus on the other persons strengths , and also use corporative
behavior/communication

(4 marks/ )

End of Assessment

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