Work Analysis and Job Design

Bonjour à tous. Pour me situer, je suis à la fois consultant dans un cabinet, que j'ai créé en 2012 à Toulouse, et chercheur associé au CNAM dans le laboratoire d'ergonomie depuis 2011, là où j'ai fait ma thèse en 1994. Le travail que je mène à Ergomanagement est à la source des réflexions que je vais présenter. Ce travail se fait beaucoup en partenariat avec des directions, des DRH, des managers. Ce type de public me demande d'intervenir sur des problématiques de confiance. Mes interventions sont moins des interventions classiques en Ergonomie, où l'on mène une analyse de l'activité d'un ou de plusieurs opérateurs au cours d'une phase de diagnostic, même si parfois je demande à le faire. Elles entrent plus dans le champ de l'ergonomie organisationnelle, qui aide à concevoir une organisation du travail à la fois performante et source de bien-être pour les salariés. À travers les problématiques de confiance, nous sommes obligés de réfléchir assez globalement, en y intégrant les pratiques managériales, les modes de management, les modes d'organisation pour qu'ils soient générateurs de confiance ; du moins, qu'ils ne soient pas destructeurs de confiance. Ce texte a été produit dans le cadre du congrès des Journées de Bordeaux sur la pratique de l'ergonomie, organisée par l'équipe d'ergonomie des systèmes complexes de Bordeaux INP en mars 2018. Il est permis d'en faire une copie papier ou digitale pour un usage pédagogique ou universitaire, en citant la source exacte du document, qui est la suivante : Karsenty, L. (2018). Un nouvel enjeu pour l'intervention ergonomique : favoriser le travail de confiance. Dans Méthodes d'accompagnement et démarches participatives : nouvelles pratiques et nouveaux enjeux pour l'ergonome ? Actes des journées de Bordeaux sur la pratique de l'ergonomie. Bordeaux. 2018-Méthodes d'accompagnement et démarches participatives Karsenty, L. (2018). Un nouvel enjeu pour l'intervention ergonomique : favoriser le travail de confiance.

By embracing insights from project management and intellectual capital measurement research fields, basis can be established for development of new performance indicators for monitoring intangible project aspects of individual and team work within the product development context. Focusing on individual and team level of product development projects, data gathering is hampered by constraints of the real organizational environment. Therefore, in this research paper, development of work sampling self-report application is presented which allows data capturing for real-time measurement of intellectual capital elements in a practical and straight-forward way. Preliminary work sampling study was executed in R&D company whose main preocupation is development of the electro-mechanical devices for distribution and transformation of the electrical energy within the energy infrastructure or mass transportation systems. Information about potential trends of particular underperforming values rel...

Having more women in government leadership roles lead to better gender-responsive and inclusive governance (United Nations Development Program, 2023). Participation in the decision-making and political power of the state is of paramount importance for every citizen of the state. However, there remains a significant gap between the number of men and women elected in local politics. Despite much progress toward gender equality in recent years, critical gaps between men and women persist. One of the targets under Sustainable Development Goal 5 is to ensure women's full and effective participation and equal opportunities for leadership at all levels of decision-making in political, economic, and public life. This study examined the status of women in local politics and the existing policies on women's political participation in local governance in the Philippines. It delves into the critical nexus of women's leadership participation in electoral politics and the imperative for gender-responsive local governance in the Philippines. This study employed a qualitative method. Through a comprehensive analysis of existing policies, the research identifies both the progress made and the persistent challenges faced by women in accessing and influencing political processes at the local level. Drawing upon these insights, a set of recommendations is proposed to address barriers, promote inclusivity, and empower women in shaping more equitable and responsive governance structures. This study underscores the significance of fostering women's leadership in electoral politics as a catalyst for advancing gender equality and enhancing democratic governance at the grassroots level.

Master of ScienceDepartment of Psychological SciencesJin LeeOverqualification represents an employment situation where an individual has excess knowledge, skills, abilities, experience, or other qualifications that are not required or applied in their current job. Previous research has identified positive and negative outcomes of overqualified workers. The present study developed and validated two scales assessing attitudes toward overqualification to gain a deeper understanding of overqualification. The first scale, employee’s attitude toward overqualification, was developed based on person-job fit theory and assessed employee’s attitude toward their overqualification. The second scale, perceived management attitudes toward overqualification, was developed based on human capital theory and assessed how the employee perceives management’s attitude toward overqualified employees. Two samples were used to examine the factor structure and validate the scales. After exploratory and conf...

El presente documento describe cómo estimular la significatividad laboral, la responsabilidad y el grado de conocimiento acerca de los resultados laborales, a partir de la aplicación de una herramienta de diagnóstico centrada en enriquecer las funciones laborales. La tipología del estudio es exploratoria, descriptiva y explicativa. El muestreo no probabilístico incluyó sujetos voluntarios que respondieron un cuestionario disponible online durante 2015/2016; la muestra incluye 350 trabajadores latinoamericanos, con mayoría de Argentina y Brasil. El funcionamiento del modelo se analiza aplicando modelos de ecuaciones estructurales (SEM). Los resultados parciales evidencian que la significatividad del trabajo está fuertemente condicionada por la variedad de tareas, la importancia del cargo y la retroalimentación; la importancia más que la autonomía incentiva el grado de responsabilidad asumido. Finalmente, las variables que favorecen el grado de conocimientos de los resultados alcanzad...

Recent studies show the importance of overqualification for the career success of professionals. Drawing on relative deprivation and person-environment fit theory and with a  focus on career success perspective, we examined the effect of perceived overqualification on career success via proactive behaviour and relative deprivation, and how the need for achievement moderates the relationship between perceived overqualification and proactive behaviour and relative deprivation. The study collected data in three waves using time lagged design from the top universities of Lahore and Faisalabad, Pakistan. In the first set of surveys, 456 questionnaires were returned, yielding an 85.23 percent response rate. Three hundred eighty-two questionnaires were returned in the second round of surveys, yielding an 83.77 percent response rate. In the third round of surveys, 318 questionnaires were received, accounting for 83.25 percent of the total. so a total of 318 questionnaires were selected for ...

This version of the article has been accepted for publication and undergone full peer review but has not been through the copyediting, typesetting, pagination and proofreading process, which may lead to differences between this version and the publisher's final version AKA Version of Record.

The purpose of this study is to validate the Spanish version of the Work Design Questionnaire (WDQ; Morgeson & Humphrey, 2006). Employees from three Colombian samples completed the questionnaire (N = 831). Confirmatory factor analyses revealed a 21-factor structure (2 /df ratio = 2.40, SRMR = .06, RMSEA = .04, CFI = .90) with adequate levels of convergent and discriminant validity. Additional support for construct validity was found from significant differences among different occupational groups (professional and nonprofessional, health-focused, commercial, and manufacturing workers). Furthermore, knowledge, social, and work context characteristics showed incremental validity over task characteristics on job satisfaction and perceived performance. Possible interpretations of these relationships are offered. It is concluded that the study provides evidence for the validity of a Spanish version of the scale, and presents further support for the generalization of the 21-factor structure of work design characteristics in different cultural settings.

In questo articolo presentiamo il processo di ideazione di un simulatore destinato alla formazione e alla valutazione delle competenze degli operatori che lavorano nelle aziende farmaceutiche. I manager delle industrie in questione lamentano un’inefficacia dei metodi disponibili per la valutazione delle conoscenze procedurali dei loro collaboratori. L’intento e spiegare quali sono state le tappe per l’ideazione. La costruzione di questo dispositivo si basa sulla teoria del conflitto strumentale che rende conto e permette di risolvere le situazioni dell’insuccesso dell’apprendimento attraverso le tecnologie informatiche.

Pengembangan SDM sangat diperlukan karena memiliki aspek yang penting bagi peningkatan produktivitas SDM dan juga memiliki tujuan-tujuan tertentu yang pastinya harus dicapai demi kemajuan suatu perusahaan atau organisasi pelayanan sosial. Pengembangan

Does automation adoption mitigate the COVID-19 infection rate of employees? What resources and internal and external factors need to be configured with automation to mitigate COVID-19 contagion from employees successfully? According to the type of automation. What resources efficiently complement to mitigate the contagion rate from employers? From a fuzzyset qualitative comparative analysis (fsQCA) approach, we analyzed 759 manufacturing firms in Finland, drawn from the World Bank 2020 Enterprise Survey; this study addresses the multiple configurations that drive pandemic risk mitigation and management. We find that configurations under automation reduce the risk of employee infection. Our results show the critical role of automation in employee safety. We argue that access to government support and the development of technological innovation are necessary conditions for implementing measures to prevent and mitigate the risk of contagion in the employee. In addition, the first configuration states that manufacturing firms employing soft automation can successfully mitigate employee exposure. The second configuration states that high human resource flexibility successfully complements firms with complex automation to achieve high mitigation. Finally, the third configuration shows those manufacturing firms that employ low-tech automation (manual processes); in this manner, digitization enables successfully mitigating pandemic contagion. Moreover, it suggests recommendations for policymakers and managers.

Este trabajo busca analizar que tanto influye en la motivacion laboral de los empleados de una empresa lider en America Latina, integrada por: el embotellador de una marca de refrescos mas grande del mundo y la cadena de tiendas de formato pequeno. El enfoque es en el desempeno de las tareas, y como objeto de estudio el modelo de (Hackman & Oldham, Motivation through the design of work: test of a theory, 1976) El objetivo es describir la relacion existente entre las caracteristicas del puesto y la motivacion laboral, y determinar los niveles del Potencial Motivador del Puesto.

Este trabajo busca analizar que tanto influye en la motivacion laboral de los empleados de una empresa lider en America Latina, integrada por: el embotellador de una marca de refrescos mas grande del mundo y la cadena de tiendas de formato pequeno. El enfoque es en el desempeno de las tareas, y como objeto de estudio el modelo de (Hackman & Oldham, Motivation through the design of work: test of a theory, 1976) El objetivo es describir la relacion existente entre las caracteristicas del puesto y la motivacion laboral, y determinar los niveles del Potencial Motivador del Puesto.

La problematica del analisis del trabajo es muy interesante para varias ciencias aplicadas que convergen en el intento de mejorar la calidad de vida del trabajador, influyendo en la disminucion de los efectos negativos del trabajo. Se explicaron los antecedentes historicos del procedimiento para el analisis psicologico del trabajo, los inicios de su aplicacion en Cuba y se realizo una actualizacion de los contenidos de su version manual consistente en dos guias o instrumentos: Analisis cualitativo y analisis orientado, que facilitan al investigador el conocimiento de las tecnicas que permiten una observacion de las condiciones de trabajo, la correcta recopilacion de la informacion y el suministro de los datos necesarios para la version automatizada; ademas, se muestran y explican los parametros que los integran. El presente trabajo constituye la primera parte de dicha revision y se continuara con las experiencias de trabajo a partir del ano 1990, que inicialmente incluyo la adaptaci...

Past research has found that employees who view themselves as overqualified for their jobs tend to hold negative job attitudes and be unwilling to go beyond the call of duty. In challenging situations such as during the COVID-19 crisis, when having "all hands-on deck" may be important to an organization's survival, mitigating the negative tendencies of these employees becomes important. Adopting a sensemaking perspective on crisis management, we examine whether supervisors' self-sacrificial leadership can mitigate these negative tendencies. First, we propose that employee perceived overqualification is associated with lower levels of felt obligation to the organization and thereby lower levels of extra-role behaviors (i.e., helping and proactivity). We next propose that supervisors' self-sacrificial leadership during the COVID-19 crisis can evoke, especially when COVID-19 more strongly impacts the organization, a sense of collectivism toward the organization, which mitigates the negative association of perceived overqualification with felt obligation and thus extra-role behaviors. We tested our theorizing in samples from the UK (n = 121, Pilot Study) and US (n = 382, Main Study) in studies with a multi-wave, time-lagged design. Findings from both studies provide support for our theorizing. We discuss implications for research and practice concerning perceived overqualification during a crisis.

By embracing insights from project management and intellectual capital measurement research fields, basis can be established for development of new performance indicators for monitoring intangible project aspects of individual and team work within the product development context. Focusing on individual and team level of product development projects, data gathering is hampered by constraints of the real organizational environment. Therefore, in this research paper, development of work sampling self-report application is presented which allows data capturing for real-time measurement of intellectual capital elements in a practical and straight-forward way. Preliminary work sampling study was executed in R&D company whose main preocupation is development of the electro-mechanical devices for distribution and transformation of the electrical energy within the energy infrastructure or mass transportation systems. Information about potential trends of particular underperforming values rel...

El presente documento describe cómo estimular la significatividad laboral, la responsabilidad y el grado de conocimiento acerca de los resultados laborales, a partir de la aplicación de una herramienta de diagnóstico centrada en enriquecer las funciones laborales. La tipología del estudio es exploratoria, descriptiva y explicativa. El muestreo no probabilístico incluyó sujetos voluntarios que respondieron un cuestionario disponible online durante 2015/2016; la muestra incluye 350 trabajadores latinoamericanos, con mayoría de Argentina y Brasil. El funcionamiento del modelo se analiza aplicando modelos de ecuaciones estructurales (SEM). Los resultados parciales evidencian que la significatividad del trabajo está fuertemente condicionada por la variedad de tareas, la importancia del cargo y la retroalimentación; la importancia más que la autonomía incentiva el grado de responsabilidad asumido. Finalmente, las variables que favorecen el grado de conocimientos de los resultados alcanzad...

By embracing insights from project management and intellectual capital measurement research fields, basis can be established for development of new performance indicators for monitoring intangible project aspects of individual and team work within the product development context. Focusing on individual and team level of product development projects, data gathering is hampered by constraints of the real organizational environment. Therefore, in this research paper, development of work sampling self-report application is presented which allows data capturing for real-time measurement of intellectual capital elements in a practical and straight-forward way. Preliminary work sampling study was executed in R&D company whose main preocupation is development of the electro-mechanical devices for distribution and transformation of the electrical energy within the energy infrastructure or mass transportation systems. Information about potential trends of particular underperforming values rel...

This position paper is aimed at presenting as discussion material at the CoPDA 2016 Workshop the preliminary results of a short review of the literature published by the HWID community in the last 10 years in four books. Specifically, the attention is posed on understanding the importance of motivation, participation, and engagement in Interaction Design projects for smart and pervasive workplaces.

The IFIP 13.6 Human Work Interaction Design (HWID) working group aims at establishing relationships between extensive empirical workdomain studies and interaction design. Today, generic designs are applied to usesituations with very different purposes, as the same social software or games are used for both work and leisure situations. Thus, design shifts from design of a technology to design of various use-situations encompassing the same technological design. We find that there is a need to conceptualize, in HWID models, the relationship between work analysis and design for these new digital realities. The scope of this workshop is to exemplify how HWID approaches translate work analysis to interaction design (and viceversa), and discuss how such understanding can help practitioners and researchers to develop and design digital use situations and digital content. That may entail that we touch upon how theoretical ideas about socio-materiality and socio-technical environments. In th...

In this SIG we aim to introduce the IFIP 13.6 Human Work Interaction Design (HWID) approach to the CHI audience. The HWID working group aims at establishing relationships between extensive empirical work-domain studies and HCI design. We invite participants from industry and academia with an interest on empirical work analysis, HCI, interaction design and usability and user experience in work situations and in the workplace. This SIG is a vital step towards creating a CHI2014 workshop on this topic.

In the framework of French studies on professionalization, the conceptualization of the action takes on ever-greater importance. The failure of prescriptive models determines the recovery of the dignity of the teacher, his values and his pragmatic knowledge. This requires the study of real practices, and a collaborative analysis of the activities and workers’ patterns of action. This is what happens in the field of Didactique Professionnelle. This frame of reference allows the production of models that become tools available to training courses. The article, along with an overview of the main theoretical references for the re-evaluation of teachers’ knowledge, will present some of the results obtained in a research that combines the latest models of the Collaborative Research and Didactique Professionnelle, as well as enhanced by the synergy with Analyse de Pratiques.

This workshop will explore and discuss geopolitical issues in Human Computer Interaction (HCI) as a field of knowledge and practice. These issues are mainly seen at two levels: (1) on discourses surrounding motivations and value of HCI as a sociotechnical field, and (2) on discourses surrounding concepts of HCI diffusion, maturity and diversity as articulated by global and local knowledge networks. Since the beginning of HCI, discussions of democracy have been around. It may even be fair to say that the key notion of usability aims to support the citizens of a democratic society. Obviously, exactly how HCI should do this remains open for discussion. HCI has several roots deep in military needs from the world wars of the 20th century. It was also born out of the sociotechnical traditions with its emancipatory ambitions, aiming at creating conditions for supporting human agency that facilitates the realization of people's needs and potential. There´s an inherent contradiction between these traditions. Thus, we're interested in exploring the following question: how to reconcile such diverse discourses as military power and emancipatory ambitions in a geopolitical analysis of HCI research and associated discourses? Moreover, the diffusion of HCI as field of knowledge and practice is dominated by political and post-colonial discourses that pervade local and global knowledge networks shaping what is considered useful and relevant research and practice. In this workshop we understand these issues as geopolitical in nature and aim to trace the cultural and sociotechnical dynamics that construct the field of HCI.

Control mechanisms for the evolving potential of autonomous systems are not yet sufficiently established. However, there is a need for control to be allocated throughout organisational and institutional levels of society in order to manage increasing complexities. This study, which applies to the domain of Air Traffic Management (ATM), aims s to gauge stakeholders' attitudes at an organisational level in order to lay the foundations for an easier identification of the challenges and paths to improvements in this industry. Using Grounded Theory (GT), the study maps and interprets workshop data and questionnaires gathered to elicit professionals' views on automation in the aviation industry. The themes identified, which resonate with all those reviewed in the literature, will form the basis for the construction of a checklist and survey of automation issues expressed at an organisational level of control.

In this paper we discuss the emergence of a redefined human work interaction design environment due to Internet of Things. The change in paradigm challenges designers to rethink the category of the user/worker to include their trusted IT devices/cognitive objects while designing for work environment. We present a theoretical proposition to understand the new user (as body, brain + cognitive object), and suggest an approach to capture the UX of the smart workplace. We present and discuss a pilot experiment where we integrate multiple (physiological, behavioral, environmental and IT processes) data-streams of UX in a work setting. This may give a holistic view of UX in the smart workplace.

El cambio de horario puede experimentarse en dos cir-cunstancias: una, cuando viajando se llega a una ciudad cuya hora es diferente a la de la ciudad de donde se partió, y que el viajero lleva en su reloj. Los traslados intercontinentales en los que se atraviesan varios husos ...

This study aims to determine the effect of motivation and work experience on employee performance at PT. Yamaha Saka Motor in South Tangerang. The method used was explanatory research with a sample of 43 respondents. The analysis technique uses statistical analysis with regression testing, correlation, determination, and hypothesis testing. The results of this study motivation significantly influence employee performance by 47.6%, the hypothesis test obtained significance 0,000 <0.05. Work experience has a significant effect on employee performance by 36.4%, hypothesis testing obtained significance 0,000 <0.05. Motivation and work experience simultaneously have a significant effect on employee performance by 57.6%, hypothesis testing obtained significance of 0,000 <0.05.

This position paper is aimed at presenting as discussion material at the CoPDA 2016 Workshop the preliminary results of a short review of the literature published by the HWID community in the last 10 years in four books. Specifically, the attention is posed on understanding the importance of motivation, participation, and engagement in Interaction Design projects for smart and pervasive workplaces.

We are extremely pleased to present the pre-conference proceedings of HWID2012. The conference is a working conference held under the auspices of IFIP TC 13 on Human-Computer Interaction. 1 Technical Committee TC13 on Human-Computer Interaction. The committees under IFIP include the Technical Committee TC13 on Human-Computer Interaction within which the work of this volume has been conducted. TC 13 on Human-Computer Interaction has as its aim to encourage theoretical and empirical human science research to promote the design and evaluation of human-oriented ICT. Within TC 13 there are different Working Groups concerned with different aspects of Human-Computer Interaction. The flagship event of TC13 is the biannual international conference called INTERACT at which both invited and contributed papers are presented. Contributed papers are rigorously refereed and the rejection rate is high. Publications arising from these TC13 events are published as conference proceedings such as the INTERACT proceedings or as collections of selected and edited papers from working conferences and workshops. See http://www.ifip.org/ for aims and scopes of TC13 and its associated Working Groups. 2 Working Group 13.6 on Human-Work Interaction Design This working group was established in September 2005 as the sixth Working Group under the TC13 on Human-Computer Interaction. It focuses on Human-Work Interaction Design (HWID) and it is called WG13.6. A main objective of the Working Group is the analysis of and design for a variety of complex work and life contexts found in different business and application domains. For this purpose it is important to establish relationships between extensive empirical work-domain studies and HCI design. The scope of the Working Group is to provide the basis for an improved cross-disciplinary cooperation and mutual inspiration among researchers from the many disci

El presente documento describe cómo estimular la significatividad laboral, la responsabilidad y el grado de conocimiento acerca de los resultados laborales, a partir de la aplicación de una herramienta de diagnóstico centrada en enriquecer las funciones laborales. La tipología del estudio es exploratoria, descriptiva y explicativa. El muestreo no probabilístico incluyó sujetos voluntarios que respondieron un cuestionario disponible online durante 2015/2016; la muestra incluye 350 trabajadores latinoamericanos, con mayoría de Argentina y Brasil. El funcionamiento del modelo se analiza aplicando modelos de ecuaciones estructurales (SEM). Los resultados parciales evidencian que la significatividad del trabajo está fuertemente condicionada por la variedad de tareas, la importancia del cargo y la retroalimentación; la importancia más que la autonomía incentiva el grado de responsabilidad asumido. Finalmente, las variables que favorecen el grado de conocimientos de los resultados alcanzad...

As applicants with more qualifications enter the workforce and managers reject individuals with more skills than a job requires, overqualification grows in importance to organizations. Perceived overqualification, or an individual's selfperception as overqualified, is an under-researched topic, however. This dissertation outlines a theoretical model for understanding both how perceived overqualification develops and how it impacts outcomes. Results show that generalized self-efficacy and objective overqualification predict perceived overqualification. Furthermore, perceived overqualification affects state positive affect, job satisfaction, absenteeism, and self-esteem through justice perceptions. Implications for future research and practice are also detailed.

El presente documento describe cómo estimular la significatividad laboral, la responsabilidad y el grado de conocimiento acerca de los resultados laborales, a partir de la aplicación de una herramienta de diagnóstico centrada en enriquecer las funciones laborales. La tipología del estudio es exploratoria, descriptiva y explicativa. El muestreo no probabilístico incluyó sujetos voluntarios que respondieron un cuestionario disponible online durante 2015/2016; la muestra incluye 350 trabajadores latinoamericanos, con mayoría de Argentina y Brasil. El funcionamiento del modelo se analiza aplicando modelos de ecuaciones estructurales (SEM). Los resultados parciales evidencian que la significatividad del trabajo está fuertemente condicionada por la variedad de tareas, la importancia del cargo y la retroalimentación; la importancia más que la autonomía incentiva el grado de responsabilidad asumido. Finalmente, las variables que favorecen el grado de conocimientos de los resultados alcanzad...

El presente documento describe cómo estimular la significatividad laboral, la responsabilidad y el grado de conocimiento acerca de los resultados laborales, a partir de la aplicación de una herramienta de diagnóstico centrada en enriquecer las funciones laborales. La tipología del estudio es exploratoria, descriptiva y explicativa. El muestreo no probabilístico incluyó sujetos voluntarios que respondieron un cuestionario disponible online durante 2015/2016; la muestra incluye 350 trabajadores latinoamericanos, con mayoría de Argentina y Brasil. El funcionamiento del modelo se analiza aplicando modelos de ecuaciones estructurales (SEM). Los resultados parciales evidencian que la significatividad del trabajo está fuertemente condicionada por la variedad de tareas, la importancia del cargo y la retroalimentación; la importancia más que la autonomía incentiva el grado de responsabilidad asumido. Finalmente, las variables que favorecen el grado de conocimientos de los resultados alcanzad...

University graduates' overqualification (i.e., having more education, qualification and/or skills than one's job requires) has important negative consequences. However, much less is known about its antecedents. This represents an important gap in the literature. In order to fill this gap, the goal of this study is to test a mediational model on the antecedents of university graduates' overqualification (OQ). We posit that social class is negatively related to OQ through two mediational links: a) via social capital, and b) via social capital and tolerance towards OQ. The results obtained in a sample of 144 university graduates provided support for the second mediational link, so that social class was positively related to social capital, which in turn was negatively related to tolerance towards OQ, which in turn was positively related to graduates' OQ. The results obtained uncover some of the antecedents of OQ and suggest that increasing social capital may be a way to decrease graduates' OQ.

Employee behaviors can be classified into two basic groups as positive and negative organizational behaviors. One of the negative organizational behaviors is counterproductive work behaviours. It is aimed to reveal the effects of perceived overqualification on counterproductive work behaviours and moderating role of distributive justice through an empirical study. In this respect, the data obtained from 398 employees in hospitality enterprises was analyzed by means of structural equation modelling (SEM). It is found that there is a positive relationship between perceived overqualification and counterproductive work behaviours, and perceived distributive justice moderates the relationship between perceived overqualification and counterproductive work behaviours towards colleagues. Some theoretical and managerial implications are offered about the variables. Distributive justice is effective in reducing counterproductive work behaviours which emerged from perceived overqualification. ...

We are extremely pleased to present the pre-conference proceedings of HWID2012. The conference is a working conference held under the auspices of IFIP TC 13 on Human-Computer Interaction. 1 Technical Committee TC13 on Human-Computer Interaction. The committees under IFIP include the Technical Committee TC13 on Human-Computer Interaction within which the work of this volume has been conducted. TC 13 on Human-Computer Interaction has as its aim to encourage theoretical and empirical human science research to promote the design and evaluation of human-oriented ICT. Within TC 13 there are different Working Groups concerned with different aspects of Human-Computer Interaction. The flagship event of TC13 is the biannual international conference called INTERACT at which both invited and contributed papers are presented. Contributed papers are rigorously refereed and the rejection rate is high. Publications arising from these TC13 events are published as conference proceedings such as the INTERACT proceedings or as collections of selected and edited papers from working conferences and workshops. See http://www.ifip.org/ for aims and scopes of TC13 and its associated Working Groups. 2 Working Group 13.6 on Human-Work Interaction Design This working group was established in September 2005 as the sixth Working Group under the TC13 on Human-Computer Interaction. It focuses on Human-Work Interaction Design (HWID) and it is called WG13.6. A main objective of the Working Group is the analysis of and design for a variety of complex work and life contexts found in different business and application domains. For this purpose it is important to establish relationships between extensive empirical work-domain studies and HCI design. The scope of the Working Group is to provide the basis for an improved cross-disciplinary cooperation and mutual inspiration among researchers from the many disci

Preceding researchers have tended to focus on the negative aspect of the perceived overqualification and its inadequacy in the organization. We offer an alternative perspective and postulate that perceived overqualification could influence employees’ behavior through an interactive mechanism. We propose that relational skill abilities, in the form of job autonomy of overqualified employees, determine their tendency to experience interpersonal influences, and, thus engage in helping behavior with devastating work deviance behavior. Data were collected from 20 multinational companies in China through a survey of 500 participants. Structural equation modeling was used for the analysis of data. The results indicate that perceived overqualification has a strong indirect impact via interpersonal influence on the helping behavior and workplace deviance behavior, and increase the helping behavior and decrease the workplace deviance behavior at the working environment. Further, outcomes conc...

Title: Cross-lagged study of expectation mismatches and proactive work adaptation responses. Abstract: This paper analyse the differences in the evolu- tion of expectation mismatches linking with work proac- tive responses in new European employees Together are interviews over one and a half year period with two meas- urements. One group of employees (N=853) remained in the same organization at both

The purpose of this study is to validate the Spanish version of the Work Design Questionnaire (WDQ; Morgeson & Humphrey, 2006). Employees from three Colombian samples completed the questionnaire (N = 831). Confirmatory factor analyses revealed a 21-factor structure (2 /df ratio = 2.40, SRMR = .06, RMSEA = .04, CFI = .90) with adequate levels of convergent and discriminant validity. Additional support for construct validity was found from significant differences among different occupational groups (professional and nonprofessional, health-focused, commercial, and manufacturing workers). Furthermore, knowledge, social, and work context characteristics showed incremental validity over task characteristics on job satisfaction and perceived performance. Possible interpretations of these relationships are offered. It is concluded that the study provides evidence for the validity of a Spanish version of the scale, and presents further support for the generalization of the 21-factor structure of work design characteristics in different cultural settings.

r e s u M e n Los grupos de trabajo son centrales en las organizaciones actuales, y uno de los procesos más relevantes es el aprendizaje de equipo, su desarrollo y sus antecedentes. El presente estudio tiene dos objetivos principales: 1) analizar el efecto del clima del grupo sobre el desarrollo del aprendizaje de equipo y 2) estudiar el rol modulador de diferentes estresores de equipo (sobrecarga y presión temporal) en dicha relación. Los resultados muestran que el clima del equipo influye de manera concurrente y diferida sobre el aprendizaje. La sobrecarga de trabajo modula la relación entre el apoyo a la innovación y el aprendizaje de equipo al inicio del trabajo en grupo. Sin embargo, la presión temporal no parece tener efectos en dicha relación. Palabras clave Clima de equipo, aprendizaje de equipo, presión temporal, sobrecarga de trabajo, diseño longitudinal. a B s t r a c t Teams are central work units in organizations. One of the processes that are receiving attention is team learning. The focus is on those processes that can predict team learning and its evolution over time. This study has two objectives. First, analyze team climate effect on team learning development. Second, test the moderator role of team stressors (work overload and time pressure) in the relationship between tem climate and team learning. Results obtained shows that team climate have concurrent and differed effects on team learning. On the other hand, work overload moderates the relationship between support for innovation and team learning at the beginning of teamwork, but time pressure does not have effects in the relationship between team climate and team learning.

El tiempo de trabajo es uno de los aspectos de las condiciones de trabajo que tiene una repercusión más directa sobre la vida diaria. El número de horas trabajadas y su distribución pueden afectar no sólo a la calidad de vida en el trabajo, sino a la vida extralaboral. En la medida en que la distribución del tiempo libre es utilizable para el esparcimiento, la vida familiar y la vida social, es un elemento que determina el bienestar de los trabajadores. Dadas las características humanas, la actividad laboral debería desarrollarse durante el día, a fin de lograr una coincidencia entre la actividad laboral y la actividad fisiológica. Sin embargo, en algunas actividades es necesario establecer turnos de trabajo con horarios de trabajo que están fuera de los que sería aconsejable, ya sea por necesidades del propio servicio o por necesidades productivas o del proceso. (10) SHIFTWORK SPECIAL ISSUE.

In questo articolo presentiamo il processo di ideazione di un simulatore destinato alla formazione e alla valutazione delle competenze degli operatori che lavorano nelle aziende farmaceutiche. I manager delle industrie in questione lamentano un'inefficacia dei metodi disponibili per la valutazione delle conoscenze procedurali dei loro collaboratori. L'intento è spiegare quali sono state le tappe per l'ideazione. La costruzione di questo dispositivo si basa sulla teoria del conflitto strumentale che rende conto e permette di risolvere le situazioni dell'insuccesso dell'apprendimento attraverso le tecnologie informatiche. Parole chiave: simulazione; analisi delle competenze; conflitto strumentale; analisi dell'attività; ICT. Abstract In this article we present the conceptualisation of a simulator for the training and evaluation of operators working in the pharmaceutical industry. The management of these industries complains about the inefficiency of available m...