Best in Valet parking service

2 hours ago

SH

Easily located parking space

An hour ago

PA

Super quick and easy, and very close to the airport. We did have to wait a little longer than expected on the return transfer, but I would definitely park here again. Staff are all very friendly too.

14 hours ago

NA

absolute professionalism and care from Tasriq @just park, took my concern seriously and treated me so kindly and solved my problem. Very satisfied

15 hours ago

NI

Always book long stay parking online for 10% discount, easey to book and can change/cancel it just 24 hours before the time.

7 hours ago

RM

This company is by far the worst airport meet and greet service known to me. I have used meet and greets for the last 12 years across every London airport. And I travel often. First time using this company and website, and first time booking with this awful company. 1 - they were 36 minutes late to collect the car when we arrived at the airport, they said 5 minutes every time I called them. Incredibly poor for an airport service, given we have a flight to catch, 36 mins is extremely valuable time in this setting! 2 - Unfortunately due to a death in the family we had to return 4 days earlier than scheduled. Email and telephone call to notify them of this 2 days prior to new collection date. Advised collection to be 8am on the 1st Oct and explained the sensitive reason. Acknowledgement from company via email and telephone. Upon arrival, we called the company - the man said you’re meant to be collecting it on the 5th and that they had to locate the car. Numerous calls chasing them and over and hour later they finally said it would arrive in 15 minutes. And they were still later. Overall we waited 1.5 hours and the man on the phone was incredibly rude. This is a disgusting service. Unprofessional, rude and just poor in every way. And to be quite honest absolutely unacceptable! I’m absolutely shocked a company like this is allowed to operate. Complaint sent to the company on 2 occasions via email and had just been ignored!

17 hours ago

The exploitation at this airport just gets worse each time I visit, they will charge you to breathe the air before long. It's a prime example of how bad this country has now become. Charges for dropping off, fines for being dropped off near by. One hour wait to get through the airport security, but pay £6 for the fast track and avoid the queues, it feels like the queues are created to justify people paying the £6 extra, horrible way to start your holiday, decency is no where to be seen.

A day ago

MV

They cancelled my booking twice in 2 weeks, pretending construction on the site, moved my booking to another parking place and overcharged me with 20£ more . After 1 week they call me and canceled my booking for no reason. Leave the hustle and pick another company, this is a joke bussiness and you should be looking for another one.

2 days ago

Very easy to drop your car off. Seemed very smooth! However, we landed today Christmas Eve! Called maple parking as instructed to get our car back, we were told that our car was undriveable and we would need to get recovered! As you can imagine it’s near on impossible to get recovered on Christmas eve! I understand that things do happen but my issue is that the staff obviously were aware of an issue and we were not contacted prior to our arrival! We could have arranged something had they have contacted us in Some way!

17 hours ago

SB

We took 3 attempts at parking in a 3 separate spaces but we could not find a space big enough for safe parking so we left their car park. Fined us for £60 for NOT parking at their car park!! How obsurd is that!! Appealed it but they rejected it - now that is NOT a surprise after reading all these reviews. So take me to court for NOT parking at your car park, you THEIVES.

2 days ago

JO

Only given 1 star as there is no option for a Zero. Do not use these bunch of robbers for any parking and if you see there signage move on and find an alternative car park. Just had to pay a fine because apparently I was outside the allocated time on arrival, however this was down to the machines not working and the app not working properly. Tried to appeal but this was rejected. Do not use or if you have to do it at your own peril. Darlington Council you should be ashamed to have appointed these bunch of bandits to run your car parks.