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    RTSconcallmin2011 10 11

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    biml2002
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    RTSconcallmin2011-10-11

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    RTSconcallmin2011 10 11

    Uploaded by

    biml2002

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    of 17

    Symmetrix Configuration and

    Microcode Conference Call

    October 11th, 2011

    EMC CONFIDENTIAL—INTERNAL USE ONLY 1


    Symmetrix Configuration and Microcode
    Conference Call Information
    • Symmipedia (SSR Home Page as of 11/10/ 2009)

    • Use Extension 70431 in Hopkinton to contact the SSR Group. This number will
    automatically route you to a SSR Specialist in Hopkinton, Cork, or Sydney depending
    on the time of the day. This service is available approximately 24 hours 5 ½ days per
    week. Calls outside hours will divert to a CST who will page the On-call SSR
    Specialist.

    • The numbers to join the weekly RTS call are:


    – USA: 1-888-643-3085
    – International: www.emcconferencing.com/globalaccess
    – Alternate International number: +18572074205 (Toll Number)

    • After dialing the main number press 1 to enter the Meeting ID: 72701005

    • To join the Live Meeting use this link:


    https://www.livemeeting.com/cc/emc/join?id=QFMT97

    EMC CONFIDENTIAL—INTERNAL USE ONLY 2


    Enginuity

    EMC CONFIDENTIAL—INTERNAL USE ONLY 3


    Enginuity EOSL(End of Service Life)

    EMC CONFIDENTIAL—INTERNAL USE ONLY 4


    Enginuity Pack
    The following Enginuity Pack has been added to the SSR GA Enginuity Pack Download Page

    No Enginuity Packs released this week.

    Available to download from here: http://iresqlc42.corp.emc.com/epack

    EMC CONFIDENTIAL—INTERNAL USE ONLY 5


    Primus solution
    emc278889- Symmetrix VMAX: What Enginuity supports the Hitachi Cobra-D 10K
    300GB, 450GB, and 600GB SAS/FC drives?

    The following is a list of Hitachi Cobra-D 10K 300GB, 450GB, and 600GB SAS/FC drives:

    EMC CONFIDENTIAL—INTERNAL USE ONLY 6


    Primus solution
    emc278307- Symmetrix: Can I install and/or upgrade applications on the Service
    Processor?

    Solutions Enabler or SMC on the Service Processor is not at the latest version.

    All functionality and applications on the Service Processor are installed and/or upgraded with Enginuity. It
    is not supported to change any software component that comes with the Enginuity Installer unless
    specifically instructed.

    The relationship of software versions to Enginuity bundle is shown in the Enginuity Matrix on the SR web
    site.

    EMC CONFIDENTIAL—INTERNAL USE ONLY 7


    Primus solution
    emc278967- What is VMware's vStorage APIs for Array Integration (VAAI)?

    With the introduction of the Symmetrix VMAX and Enginuity 5875, EMC offers three new storage
    integration's with VMware vSphere 4.1, enabling customers to dramatically improve the efficiency of their
    VMware environments. VMware vSphere 4.1 includes three new VMware vStorage APIs for Array
    Integration (VAAI) that allow the ability to offload specific storage operations to the Symmetrix VMAX
    system to increase both overall system performance and efficiency. Symmetrix VMAX with Enginuity
    5875 supports all three of VMware's new vStorage APIs. These are:

    Full Copy. This feature delivers hardware-accelerated copying of data by performing all duplication and
    migration operations on the array.

    Block Zero. This feature delivers hardware-accelerated zero initialization, greatly reducing common
    input/output tasks, such as creating new virtual machines.

    Hardware-assisted Locking. This feature delivers improved locking controls on Virtual Machine File
    System (VMFS), subsequently allowing far more virtual machines per datastore and shortened
    simultaneous block virtual machine boot times. Refer to the Symmetrix Configuration (SSR Wiki page) for
    additional information.

    See also the following document, available on Powerlink:


    USING VMWARE vStorage APIs FOR ARRAY INTEGRATION WITH EMC SYMMETRIX VMAX-
    Increasing operational efficiency with VMware and EMC Symmetrix VMAX.

    Also more information in the Primus.

    EMC CONFIDENTIAL—INTERNAL USE ONLY 8


    Primus solution
    emc279171- Symmetrix VMAXe: Factory pre-configured system has drives with no
    spare coverage

    Some drives in the disk map show a 0 for spare coverage.

    SymmWin does not place spares in the optimal locations in the Disk Map. All spares are in row E on the
    SymmWin Disk Map by default. Displaying Spare Coverage may show that not all data drives have spare
    coverage.

    Field Service: In the SymmWin Disk Map, manually moving the spares from row E to row D will
    improve the spare coverage for the drives that have vault volumes allocated on them. SymmWin Fix
    20011283 has been written for this issue and if required can be requested as an Enginuity Pack using
    the Enginuity Pack Request Process at 5875.231.172.

    Update: October 11th, 2011: The E-Pack will not be shipped with the arrays. Manufacturing will be creating
    bin files with the fix. Once the bin file is created with the fix there is no need for this fix on the Service
    Processor.

    EMC CONFIDENTIAL—INTERNAL USE ONLY 9


    Primus solution
    emc279099 - Symmetrix VMAX and VMAXe: Unexpected script step
    "Remove_Spindles" at Enginuity 5875 when adding disk drives.

    Unexpected script step "Remove_Spindles" at Enginuity 5875 when adding disk drives.

    Enginuity 5875 has changed the way disk groups work. This was done for future functionality that has not
    been released yet. What is new is that when a disk group is emptied, the disk group does not get
    destroyed. Instead, it becomes an Empty Disk Group that can be used again. These empty disk groups
    can be seen in the SymmWin Disk Map. Every time a disk group moves from empty status to used or
    from used to empty status you will see the "remove_ spindles" step in the script.

    This is not an issue. It is the way Enginuity is designed to handle Empty Disk Groups. See example.

    EMC CONFIDENTIAL—INTERNAL USE ONLY 10


    FYI
    The Symmetrix Configuration Test Centre is part of the Global Services SP&S
    Group.
    Refer to Primus Solution emc220438 for full details

    Primary Responsibilities include:


    • Pre-Testing of Complex Configuration Changes on Symmetrix systems prior to implementation on the customer site.
    • Provide Back out Plan / Enginuity Downgrade testing (Also refer to emc54972 & emc192419)
    • Serviceability of New Enginuity Families and Features prior to GA release.
    • Work with Design Engineering on Problem Recreations.
    • Provide Upgrade Testing for Customers who have encountered numerous issues during previous events ('Get Well'
    program)

    Products Supported:
    • Symmetrix V-Max, DMX-3 & DMX-4, DMX-1 & DMX-2
    • Symmetrix 5.x (From Q4’09, limited support. Testing using generic configurations only)
    • Refer to emc220438 for full details

    Contacting the Symmetrix Configuration Test Centre:


    • email: 'Configuration Test Centre'
    • Tel: Extension 1773 in Cork.
    • Homepage: Configuration Test Centre

    EMC CONFIDENTIAL—INTERNAL USE ONLY 11


    FYI
    F.Y.I - There is a new link on the CCA-5 main page for the HEAT/Grab utility and a “How to Use It
    Guide”. Functionality is currently enabled for Windows and Sun hosts. Please consult the
    how-to document for details.

    F.Y.I - The Symmetrix Configuration Forum can be accessed from the following link:
    http://one.emc.com/clearspace/community/active?community=4006
    F.Y.I - For new installs and service processors replacements use the latest version of SP utility at
    http://www.cs.isus.emc.com/csweb2/ServProc/SPupgrades.htm

    Reminder –Reference emc54972 – For all Enginuity downgrades.


    Data Erasure activities – There is no longer a need to open a CCA activity. To create files needed for
    data erase and for instructions on how to use the database follow the link:
    http://iresqlc42.corp.emc.com/dataerase/Default1.asp Refer to primus emc119255 for more information
    on data erasure. Update: 3/24/2009. No Total Clear Data Erasure may be done remotely. There must
    be an onsite CE, this is a legal requirement
    Drive Scsi Code Information: http://www.corkc4.isus.emc.com/wiki/index.php/Drive
    Disk Drive GS Patch download link: http://iresqlc42.corp.emc.com/epack/Corporate/Default1.asp >
    Click on Available Downloads > View All Downloads > GSPatch.
    For NDU upgrades, part of the procedure should be to run the Symmetrix DMX-3/4/950 Service
    Processor Utility (SymmUtil.exe). The Symmetrix Utility (SymmUtil.exe) is a maintenance tool designed
    to aid in the replacement and setup of Symmetrix DMX-3, DMX-3 950, DMX-4, and DMX-4 950 Service
    Processors. Refer to Symmetrix Service Processor Utility, SYM-CSP-057 for more information about
    this utility. Download the SymmUtil.exe version 2.08.00 (05/10/2010).

    EMC CONFIDENTIAL—INTERNAL USE ONLY 12


    FYI
    F.Y.I - The Symmetrix Procedure Generator is now the default procgen for all procedures for Symm DMX
    and above. The Symmetrix Procedure Generator is run through Symmwin, with the CreateProc script:
    http://www.corkc4.isus.emc.com/wiki/index.php/Symmetrix_Procedure_Generator

    Updates: 09/06/2011: New version 1.8.3

    F.Y.I - For the latest Regulator versions, please refer to the following link on Symmipedia.
    http://www.corkc4.isus.emc.com/wiki/index.php/Regulator. Anyone with dark sites should download it from
    the SSR web.

    F.Y.I - Reminder–Please reference the Enginuity Reference Database (NERD) before submitting any
    activity to CCA.

    F.Y.I - 3/30/2011 Celerra web page: http://www.corkc4.isus.emc.com/wiki/index.php/Celerra

    F.Y.I - Customer Service Procedures (CSP’s): http://www.cs.isus.emc.com/ and search for Customer
    Service Procedures.

    F.Y.I - The latest version of Connect EMC is 3.02.06 for 5671, 5771, 5772. The latest version is 4.02.08 for
    5773, 5874, 5875. Refer to information listed in Primus emc227604

    EMC CONFIDENTIAL—INTERNAL USE ONLY 13


    Enginuity 5875.231.172 October 2011

    With Enginuity 5875.231.172 and Solutions Enabler 7.3.1, a limited


    version of SRDF (SRDFe) is available for VMAXe.

    • Note Not supported with VMAXe to a VMAX.

    EMC CONFIDENTIAL—INTERNAL USE ONLY 14


    Enginuity 5875.231.172 October 2011

    • With Enginuity 5875.231.172 and Solutions Enabler 7.3.1, a limited version


    of SRDF (SRDFe Lite) is available for VMAXe in select geographies.

    • Note Not supported with VMAXe to a VMAX.

    EMC CONFIDENTIAL—INTERNAL USE ONLY 15


    Question or Comments
    ??

    EMC CONFIDENTIAL—INTERNAL USE ONLY 16


    Funny Page

    EMC CONFIDENTIAL—INTERNAL USE ONLY 17

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