1

Name : Sunny Arora

Project : We Like ( 2nd Semester )
Admission Number : HPGD/AP18/2068
Submitted to : Welingkar Institute of Management Development
& Research.
Date of Submit : 25th March 2019.
 2

News Wire
1 : Supply Chain Definition 3

What Is a Supply Chain?

 A supply chain is a network between a company and its
suppliers to produce and distribute a specific product to the
final buyer. This network includes different activities, people,
entities, information, and resources. The supply chain also
represents the steps it takes to get the product or service from
their original state to the customer.
 Supply chains are developed by companies so they can
reduce their costs and remain competitive in the business
landscape.
 Supply chain management is a crucial process because an
optimized supply chain results in lower costs and a faster
production cycle.
1 : Supply Chain Definition 4

Supply Chain Management vs. Business Logistics

Management
 The terms supply chain management and business logistics
management—or simply, logistics—are often used
interchangeably. Logistics, which is one link in the supply
chain, is different.
 Logistics refers specifically to the part of the supply chain
that deals with the planning and control of the movement
and storage of goods and services from their point of origin
to their final destination. Logistics management begins with
the raw materials and ends with the delivery of the final
product.
 Successful logistics management ensures there is no delay
in delivery at any point during the chain and that products
and services are delivered in good condition. This, in turn,
helps keeps company costs down.
1 : Supply Chain Definition 5
2: Software supply chains increasingly under cyber
attack. 6

Dive Brief:
 The software supply chain is increasingly targeted by cyber
bad actors, according to security researchers at Microsoft in
the company's most recent Security Intelligence Report.
 Attackers will target both software developers and suppliers in
an attempt to gain access to source code, updating
processes or internal servers. The goal is to get their malware
onto a software application that will be deployed to multiple
users. Once the software is on a system, then so is the malware
with all of the same permissions.
 "Supply chain concerns went beyond apps and into the cloud
and included malicious browser extensions, compromised
Linux repositories, and multiple instances of back-doored
modules. To address this threat, organizations are moving
towards a transparent and trusted supply chain model," Diana
Kelley, Microsoft Cybersecurity Field CTO, said in the report.
2: Software supply chains increasingly under cyber
attack. 7

 Dive Insight:
 Once the software is affected it can then make its way onto
other software that's more widely deployed. This is what
happened in the case of a common PDF editing application,
according to Microsoft.
 "Unknown attackers compromised the shared infrastructure in
place between the vendor of a PDF editor application and
one of its software vendor partners, making the app’s
legitimate installer the unsuspecting carrier of a malicious
payload," Microsoft wrote last year , adding that the "app
vendor’s systems were unaffected. The compromise was
traceable instead to a second software vendor that hosted
additional packages used by the app during installation."
 This wasn't the work of a nation-state or a savvy cyber hacker,
but "petty cyber criminals trying to profit from coin mining using
hijacked computing resources," Microsoft said.
2: Software supply chains increasingly under cyber
attack. 8

 There is a lot of trust in the world of technology. If there is a software

that meets a businesses' needs, then that business will likely buy it and
trust that as long as it is updated and patched on a regular basis, it will
be safe. These software supply chain attacks try to take advantage of
this trust, Microsoft said.
 "By poisoning software and undermining delivery or update
infrastructures, supply chain attacks can affect the integrity and
security of goods and services that organizations provide," the report
said.
 Microsoft does offer some best practices for software developers to
follow. Software updates for operating systems should be installed as
soon as possible and multi-factor authentication should be required for
admin privileges. Secure socket layers and digital signatures should also
be important parts of the software development process, Microsoft
recommends. But it will also be important to check in on current
software suppliers to make sure they are practicing safe cyber.
 "We recommend reviewing your IT outsourcing contracts and service
level agreements (SLAs) as well as supply chain vendors to ensure they
are compatible with rapid security response,
3: HOW CONTROLLING YOUR SUPPLIER PAYMENTS CAN
UNLOCK CASH FLOW 9

Having control over your company’s cash flow, ie. the

money moving in and out of your cash register, is an
essential factor when planning the successful strategy
for your travel business.
 Unfortunately, many business owners find it difficult
to predict the cash flowing in and out of their
company. When supplier invoices finally arrive, they
are not in control of the expenses they are faced
with.
 This problem causes most small businesses with poor
cash flow management to run out of money and
fail.
3: HOW CONTROLLING YOUR SUPPLIER PAYMENTS CAN
UNLOCK CASH FLOW 10

Losing money because of unexpected expenses

 This happens because agencies predefine their
expenses in contracts with suppliers, but often the
agreed-upon amounts are different from the ones
invoiced.
 It can be out of several reasons. There could have
been a change in the service used or maybe just a
basic administrative mistake.
 Multiply this problem with hundreds of receipts issued
and it is not surprising that many agencies lose track
of the accuracy of all transactions.
 Is there a way for companies to prevent this vicious
circle and have control over their finances even
when their finances are not 100% in their hands, like
when they depend on the suppliers?
3: HOW CONTROLLING YOUR SUPPLIER PAYMENTS CAN
UNLOCK CASH FLOW 11

Supplier payment rules help you stay in control

 With a travel software that covers all aspects of their
business, business owners and management have a better
overview of their company’s business operations.
 Instead of hoping that everything will go as planned,
agencies can track results and rely on data to make
effective business decisions.
 It is the task of Lemax’s report Supplier payment rules to
give business owners a unique overview of the expected
expenses by inserting the contracted prices into the
system.
 Then, upon entering supplier invoices, it is possible to
clearly see the exact earnings and whether the prices
invoiced by suppliers differ from the initial expectations.
4: WHAT ARE INVENTORY MANAGEMENT SYSTEMS?
IMPORTANCE AND TYPES 12

 Inventory maintaining becomes a necessity for any business that

handles goods and materials in large quantities. This prevents the
people running a business from constantly stressing over the overall
state of their goods. A key part of Inventory Management is the close
monitoring of the where about the goods and products.
 A store may be guided by its an inventory management when then
time comes to defer the supply and demand for business strategies.
Many stores may need to adapt their inventory sizes at times when they
will be expecting a smaller or larger crowd than usual. This is often seen
during peak shopping seasons and major holidays.
 It also helps storeowners to compensate for change in customer traffic
and maintain a steady rate of income. Inventory Management helps
storeowners to accomplish this without the hassle. Stores that regularly
manage their inventory should have a good idea of there input and
output for a specific period/ Stores can take advantage of these
ballpark figures when ordering shipments of new inventory for the
coming months.
4: WHAT ARE INVENTORY MANAGEMENT SYSTEMS?
IMPORTANCE AND TYPES 13

Some Other Importance Regarding Inventory Management:-

 Basically, Inventories are the stocks of the products of a company.
These include the products manufactured for the sale and the raw
materials used for producing the final product. Following are the
inventories:
 1:- Raw Materials: Goods that have been purchased and stored for
future production known as raw material.
 2:- Semi-manufactured products: These are those products which are
being processes in order to produce the final product. But the
production process has not been completed yet.
 3:- Final Products:- These are the final products which are sold to the
customers for consumption purpose.
 Effective Inventory Management is all about knowing the output of
finished products manufactured by the company. The stock
management system will help in handling sales, purchasing and stock
control. As there is a huge range of control solutions at various online
manufacturing websites that eventually fits the requirement of all
purchases and seller. The handling of stock control, Inventory
management and stock management require best practices that
provide multichannel -e-commerce.
 5:SIMPLIFYING COMPLEX SUPPLY CHAINS WITH TECHNOLOGY

Supply Chain Management & Technology 14

 Telematics plays a critical role in trucking, allowing drivers to complete more jobs in fewer
hours and miles with real-time visibility into important details like vehicle location, live traffic
data and route analytics. Telematics providers are adapting their technology to provide
commercial drivers with a complete management program to improve operational
efficiencies. It lets truck drivers easily navigate to the closest rest points and reschedule
late arrivals with voice on a robotic process automation (RPA) platform. Particularly during
the holidays, having direct access to a broad network of truckers is imperative to keep up
with increased seasonal demand and finally, automatic and timely proof of delivery
(POD) is a must-have when transactions peak during the holiday season.
 Predictive analytics has become more useful to address common issues in the freight
industry, but the slow adoption of technology leads to stagnation. Industry leaders must
collaborate to increase adoption since the proven benefits are significant. For example:
managing capacity problems stemming from mandated regulations is simplified with
data, enabling a more accurate assessment of contributing factors to future
performance, such as weather, job type, driver availability and day of the week. This
information powers schedule optimization, shipment tracking, routing, and job
prioritization. The end result is greater efficiency which can impact the various challenges
and provide relief for industries whose businesses rely on a smooth supply chain, even
when facing challenges like weather or lack of drivers.
 Smart supply chain management technology enables retailers and freight companies to
be more agile by connecting trading partners with truck drivers and other carriers, and
optimizing return trips. Technology can also help retailers track their deliveries with real-
time shipment visibility that tracks the elusive first- and last-mile pickups, delivery
milestones, shipment status, location and verified POD across all modes.
5:SIMPLIFYING COMPLEX SUPPLY CHAINS WITH
TECHNOLOGY 15

Solving Supply Chain Situations

 Automation has transformed business processes across the
board, including in the supply chain, but not all retailers or
supply chain providers are on board. Where once it was
enough to track business activity using pen and paper, this
economy demands that every part of the retail supply chain,
not just the more complex transactions, is automated.
 There are countless logistics inherent in the supply chain.
Automation is a lifesaver for retailers looking to reduce
complexity by offering a repository of information that stores
and automatically populates details, automating processes
that lend to creating auditable records, eliminating manual
communication and streamlining the payment process.
 The path to success is through delivering the best experience
for customers, and late shipments leading to empty shelves
does not bode well for business. Retailers can say goodbye to
the instinctual processes that are inherent to traditional
decision-making and replace them with technology that can
process a wealth of data to make smarter decisions
6:MORE THAN HALF OF HOSPITAL LEADERS SEE SUPPLY
CHAIN IMPROVEMENT AS PATH TO HIGHER MARGINS 16

Dive Brief:
 Hospitals increasingly see supply chain management as a
way to reduce waste and control expenses, with more
than half (52%) of executives in a new survey saying it can
grow margins by at least 1% to 3%.
 Nearly all of the 100 healthcare C-suite and supply chain
leaders said SCM is a medium (33%) or high (65%)
operational investment priority, but only 13% claim it as
their highest priority, according to the survey conducted
by Sage Growth Partners for SCM vendor Syft (formerly
Management Health Solutions).
 At the same time, many leaders admit to using outdated
processes. To track supply margins by surgical procedure,
46% use in-processes such as manual data entry or
spreadsheets that can't perform predictive analyses or
break out data by case or surgeon.
6:MORE THAN HALF OF HOSPITAL LEADERS SEE SUPPLY
CHAIN IMPROVEMENT AS PATH TO HIGHER MARGINS 17
Dive Insight:
 Supply chain improvement offers the potential for significant savings for cash-strapped hospitals.
According to a recent Navigant Consulting analysis, U.S. hospitals could save as much as $25.4 billion
annually by streamlining their supply chains and eliminating unnecessary costs. That translates to a
17.7% average drop in supply expenses, or about $11 million per hospital per year.
 But data analytics is key. The highest-performing hospitals leveraged actionable data to tie costs to
patient outcomes.
 To battle rising costs and improve supply chain controls, some hospitals are ditching distributors
and contracting directly with manufacturers. Others, like Mercy Health, are forming partnerships to
standardize inefficient systems.
 The survey reveals an array of SCM approaches being used in hospitals, from in-house solutions (39%)
and EHRs (16%) to third-party tools (19%) and outside consultants (7%). Roughly a fifth (19%) don't do
any supply chain analysis.
 And while 86% of respondents believe more robust SCM would enhance quality of care, 27% say their
organization has not used SCM data analytics to define areas for improvement.
 Where analytics are performed, it is mainly for basic functions such as tracking inventory (76%) and
consolidating suppliers (71%), the report notes. Just over half (57%) of respondents reported using
advanced functions to evaluate case cost in the operating room and fewer still use it for managing
expired supplies (50%) or surgeon supply variance (42%).
 In the OR, only 36% of organizations have an advanced technology for tracking margins per case.
Slightly more (37%) use Excel or Microsoft tools, while 27% either use other low-tech methods, don't
know whether they track margins or admit that they don't.
 Still, 63% see a direct return on investment for supply chain analytics and 97% say it can help reduce
overall costs of operation.
 The biggest barrier to reducing supply chain waste in the OR is surgeon loyalty to specific vendors or
suppliers, followed by lack of clinicians' time to assess supplies before and after the procedure, not
having the right technology or workflows and staff resistance to change.
7:THE REAL KEY TO RETAIL GROWTH IS LAST MILE DELIVERY
18

 More to the point, retailers need to ask what do millennial

customers want. According to PwC’s Global Consumer
Insights Survey, they want fast, same-day delivery. E-
retailers like Amazon have raised shoppers’ expectations.
While timely delivery in the 1950s model was largely
dependent on whether Jimmy had too much homework
after school to make his rounds, retailers and the logistics
companies that serve them face a very different set of
challenges, and the PwC study notes that those logistics
firms will need to focus on “digital fitness,” along with cost-
efficiency, asset productivity and innovation, and then
bringing it to scale.
 Those consumers place a high priority on being able to
order through an app and then getting timely delivery, so
much so that 40 percent of online shoppers are willing to
pay extra for same-day delivery, and 25 percent would
pay more to get packages within a one- or two-hour
window of their choosing.
7:THE REAL KEY TO RETAIL GROWTH IS LAST MILE DELIVERY
19

What do retailers need?

 Retailers are beginning to rethink delivery as they face increased pressure to meet consumer
expectations, and pressure from competitors like Amazon and Walmart with extensive last-mile
delivery models. Other major retailers are building out their own last-mile models: Ikea for example,
acquired gig economy site Task Rabbit, giving them not only a universe of gig delivery workers but
also furniture-assemblers.

 While some retailers look towards an Uber model for last-mile delivery, this does not solve the multi-
category nature of retail. While Uber’s model selects the closest provider and works by flooding a
local market with as much capacity as possible, it lacks a precision matching system – and in the
case of matching drivers and riders, precision may not be needed. “With Uber, humans are all the
same,” said Fiorita. “It doesn’t matter if they pick you up or you’re going to the airport, the cargo is
the same. In the delivery business it’s a lot different, the needs are very complicated, and the
packages don’t walk and talk.”

 Retailers need more than just capacity, they need precision capacity. A retailer may for example,
need a two-person delivery team for some shipments, they may need drivers with a HIPAA license, or
a TSA license for airport pickup. There are dozens of different complicating factors, and that means
that in the world of last-mile delivery, closest is not always best.

 “We’re a multi-modal, multi-sector and multi-category capacity platform,” said Fiorita, describing the
model of Point Pickup. “We aggregate all capacity for same-day delivery. The majority of delivery
capacity is still a highly fragmented, unwired capacity network. We organize it and standardize it.”
7:THE REAL KEY TO RETAIL GROWTH IS LAST MILE 20
DELIVERY

Solving the last-mile challenge

 Solving the last-mile challenge starts by looking at the middle mile. “By eliminating much of
the cumbersome middle layer and adding a new level of precision to what’s left, Point
Pickup is able to transform what has always been a highly fragmented approach with a
smart platform, capable of precisely matching any delivery criteria with our diverse driver
network made up of everyday people, larger trucking vendors, and independent
contractors” said Fiorita, “creating a smart and direct system that is capable of rapid
delivery by eliminating the more cumbersome elements of middle-mile layers.”
 Transparency comes with using a single platform for the entire delivery supply chain.
Scalability is crucial, especially for larger retailers in multiple metro and secondary markets.
“By integrating this vast network of drivers with its intelligent matching technology, Point
Pickup provides reliable, repeatable and scalable service with vehicles ranging from small
sedans, to larger delivery trucks.”
 Not to be outdone by retail giant Amazon, many US retailers are pushing the envelope and
have incorporated Point Pickup as part of their strategy to have online grocery and
general merchandise delivery service available, whether they have thousands of stores or
just one. Such smart platforms are on the forefront of the tremendous shift underway in
retail. Those platforms enable a combination of precision matching with the right driver and
right vehicle for each delivery, same-day availability throughout the entire supply chain
and down to the consumer level, and a preferred driver program. This gives the retailer
more control over directing recurring business to their most reliable drivers with every type
of vehicle from small sedans to large trucks.
8:INFRASTRUCTURE, CONGESTION COST CARRIERS
BILLIONS IN FUEL 21

Dive Brief:
 Nationally, congestion is estimated to have increased the
trucking industry’s fuel consumption by 6.87 billion gallons in
2016. This results in an additional $15.74 billion in fuel spend,
according to a new study by the American Transportation
Research Institute (ATRI).
 In the study, ATRI estimated fuel consumption and emissions
impacts at an Atlanta highway intersection considered one of
the country’s worst. The study found that increasing average
vehicle speeds — currently as low as 14 mph — to 55 mph
could save 4.5 million gallons of fuel annually and reduce
emissions for fine particulate matter, smog-forming oxides of
nitrogen and carbon dioxide.
 "Fleets today consider not only their bottom line, but also their
environmental performance," Mack Guest, president of LAD
Truck Lines, said in a statement. "This case study highlights how
investing in our nation’s infrastructure can serve the dual
purpose of lowering transportation costs and air pollution."
8:INFRASTRUCTURE, CONGESTION COST CARRIERS BILLIONS IN FUEL
22

Dive Insight:
 It’s easy to see how the intersection of Interstate 285 and Interstate 85, just northeast of Atlanta — known to locals
as Spaghetti Junction — can serve as a petri dish for studies like ATRI’s. I-285 is the beltway around Atlanta and I-85
is a major traffic corridor from the northeastern suburbs into downtown Atlanta. The interchange is a five-level
stack with additional ramps to accommodate traffic on four nearby side roads. It has 14 bridges, the highest rising
90 feet, and handles approximately 300,000 vehicles each day.
 Only the intersection of Interstate 95 and state Route 4 in Fort Lee, New Jersey topped Atlanta in ATRI’s annual list
of top trucking bottlenecks.
 The analysis was based on truck GPS data from nearly 1 million heavy duty trucks, several customized software
applications and analysis methods, along with terabytes of data from trucking operations to produce a
congestion impact ranking.
 Other studies have borne out the need for infrastructure rehabilitation. According to National Geographic,
vehicles are America’s biggest air quality compromisers, producing about one-third of all U.S. air pollution. "The
smog, carbon monoxide and other toxins emitted by vehicles are especially troubling because they leave
tailpipes at street level, where humans breathe the polluted air directly into their lungs. that can make auto
emissions an even more immediate health concern than toxins emitted high in the sky by industrial smokestacks,"
National Geographic reported.
 Every four years, the American Society of Civil Engineers’ (ASCE) issues a Report Card for America’s Infrastructure,
grading condition and performance in the form of a school report card—assigning letter grades based on the
physical condition and needed investments for improvement. Its most recent report card in 2017 gave America’s
roads a grade of D.
 "More than two out of every five miles of America’s urban interstates are congested and traffic delays cost the
country $160 billion in wasted time and fuel in 2014," ASCE 's report stated. "One out of every five miles of highway
pavement is in poor condition and our roads have a significant and increasing backlog of rehabilitation needs."
9:GOVERNMENT BRINGS TRANSPORT SCHEME TO BOOST
AGRICULTURE EXPORTS; TO REIMBURSE FREIGHT COST 23
THROUGH DBT

 Under the Transport and Marketing Assistance (TMA) scheme, the

government would reimburse a certain portion of freight charges and
provide assistance for marketing of agricultural produce.
 The scheme covers freight and marketing assistance for export by air as well
as by sea (both normal and refrigerated cargo).
 The scheme would be applicable for a period as specified from time to time.
Presently, it would be available for exports effected from March 1 this year to
March 2020.
 The level of financial assistance would be different for different regions and
shall be admissible for exports made through EDI (electronic data
interchange) ports only.
 The assistance shall be admissible only if payments for the exports are
received in free foreign exchange through normal banking channels.
 It said that for export of products by sea, TMA will be based on the freight
paid for a full Twenty-feet Equivalent Unit (TEU) containers.
 However, the assistance will not be available for Less than Container Load
(LCL) and a container having both eligible and ineligible category of cargo.
 Further, no TMA is available where the cargo is shipped in bulk/break bulk
mode. A forty feet container will be treated as two TEUs.
9:GOVERNMENT BRINGS TRANSPORT SCHEME TO BOOST
AGRICULTURE EXPORTS; TO REIMBURSE FREIGHT COST 24
THROUGH DBT

Dive Brief:
 UPS launched a new efulfillment platform to connect small- and
medium-sized businesses on 21 online marketplaces — including
Amazon, eBay and Etsy — to UPS fulfillment services. UPS claims the
solution enables businesses to more easily handle their orders and
inventory across various marketplaces from a single location, according
to a company press release.
 The solution also allows businesses to customize delivery times for their
products. It offers same-day fulfillment on one-day, two-day and three-
day services and will fulfill orders up to 5 p.m. The company inventory
will be picked, packed and shipped from a "strategically located" UPS
warehouse, UPS explains in a video about the new program. The
warehouses are in Kentucky and California, a UPS executive told Supply
Chain Dive.
 "Smaller businesses know they need to offer fast shipping to compete in
an environment where this has become standard," Nick Basford, vice
president of global retail and e-commerce strategy at UPS, told Supply
Chain in an email. "However, not every business can invest in a
warehouse and other logistics needed to make that happen. This
product provides a nationwide order fulfillment service that is not easy
for smaller businesses to do on their own."
10:GOVERNMENT TO SOON UNVEIL DRAFT NATIONAL
LOGISTICS POLICY 25

 The government will finalize its ambitious draft national logistics policy within a month, an
official said. The Centre had extended the deadline of February 28 for submission of
comments from stakeholders till March 8 to incorporate suggestions from them to create a
holistic policy.
"We have incorporated most of the comments and suggestions made by the stakeholders.
But we extended the deadline to ensure that all the aspects are covered in the policy. We
are hopeful that the final policy will be out in a month's time," Ministry of Commerce and
Industry special secretary (Logistics) N Sivasailam said at the CII event here. The objective
of the draft policy 2018 is to create a national logistics e-marketplace as a one-stop
marketplace for exporters and importers, set up a separate fund for start-ups in the logistics
sector and to double employment in the sector.
"Through the policy framework, we want to strengthen and prioritize the key objectives and
also clarify the role of the various stakeholders including central ministries, state
governments and other key regulatory bodies," he said. The draft policy also seeks to
create a single point of reference for all logistics and trade facilitation matters in the
country which will also function as a knowledge and information sharing platform.


"Through the effective implementation of the policy, we hope to provide an impetus to
trade, enhance export competitiveness, improve India's ranking in the Logistics
Performance Index to between 25 and 30, reduce losses due to agri-wastage to less than 5
percent and bring down logistics costs to 10 percent of GDP from the current levels of 13-14
percent," Sivasailam added..
INDIA TO REIMBURSE FREIGHT FOR EXPORTS OF SOME
FARM PRODUCTS 26

India will provide federal support for the

transportation of some farm products to make Indian
goods more competitive in foreign markets, the
government said in a statement on Tuesday.

The scheme will be applicable for a year to March,

2020.

The government will reimburse the freight paid by

Indian exporters through a cash transfer to their bank
accounts, the statement said.

The free-on-board deals, where the buyer pays the

freight, will not be covered by the scheme.
 27

We Lounge
Topic : 1
28
Journey of Aramex by Mr. Percy Avari .
RM- South Asia Aramex.
 Aramex was register in :- 1996 , And Started Operations in :-
1997
 Aramex has rapidly grown into a global brand, recognized
for its customized services and innovative products. Listed
on the Dubai Financial Market (DFM) and based in the
UAE, Aramex is centrally located at the crossroads
between East and West, which allows us to provide
customized logistics solutions anywhere in the world
effectively and reach more businesses and consumers
regionally and globally.
 We are committed to continually enhancing our
operations across the region while pursuing opportunities
for business growth in emerging markets abroad. This
approach is core to the sustainable development of our
business and commitment to facilitating wider, global
trade in an ever-changing world.
 We Lounge
Topic : 1
Journey of Aramex by Mr. Percy Avari .
29
RM- South Asia Aramex.

 E-commerce Platforms Support

 Aramex e-commerce solutions enable businesses to sell
their products online, conveniently and reliably.
 Aramex provides flexible solutions to satisfy customer needs
enabling a smooth integration process between e-
commerce applications and Aramex systems.
 Following are the list of platforms Aramex support:
 Magneto Extension
 Shopify App
 Open Cart Extension
 We Lounge
Topic : 1
Journey of Aramex by Mr. Percy Avari .
30
RM- South Asia Aramex.

 Board of Directors
 Aramex’ s nine-member board of directors oversees the company’s corporate governance
practices, implementing and ensuring adherence to its Charter and Corporate
Governance Guidelines.
 Six of the board members including its Chairman, are independent non-executive directors,
while three members are non-independent non-executive directors.
 Our board works closely with the executive management to monitor and discuss strategic
direction, corporate-wide issues, business performance, compliance with Aramex policies
and procedures and applicable laws.

 Chairman :- Abdullah Al-Mazrui Vice Chairman:- Christine Holgate

 Founder and Director:- Fadi Ghandour Director :- Ahmed Al-Badi
 Director :- Ayed Aljeaid Director :- Mohamed Hassan Alsuwaidi
 Director :- Ramez Shehadi Director :- Mohamed Alabbar
 Director :- Dr. Wolfgang Baier
 We Lounge
Topic : 2
31
Geetanjali Export Corp Ltd. by Mr Sanjeev Agarwal.
CEO.
 Gitanjali Exports Corporation Limited is a Public incorporated
on 12 September 2000. It is classified as Non-govt. company
and is registered at Registrar of Companies, Mumbai. Its
authorized share capital is Rs. 172,500,000 and its paid up
capital is Rs. 172,500,000. It is involved in Other wholesale
[Includes specialized wholesale not covered in any one of the
previous categories and wholesale in a variety of goods
without any particular specialization.]
 Directors of Gitanjali Exports Corporation Limited are Dhanesh
Vrajlal Sheth, Sudhirbhai Ambalal Mehta, Mehul Chinubhai
Choksi, Dinesh Gopaldas Bhatia, .
 We Lounge
Topic : 2
32
Geetanjali Export Corp Ltd. by Mr Sanjeev Agarwal.
CEO.

Company Profile:-
Sector: Consumer Discretionary
Industry: Apparel & Textile Products
Sub-Industry: Apparel, Footwear & Acc. Design
Apart of that they started to work in banking and gold bar.
And they launch good products as compare to Citi bank and
icici bank for attract customers.
Gitanjali Exports Corporation Limited manufactures jewelry. The
Company produces and exports polished diamonds, diamond
studded jewelry. Gitanjali Exports serves customers worldwide.
 We Lounge
Topic : 3
Suvidhaa Infoserve Pvt. Ltd . By Mr. Paresh Rajde
33
Chairmen and MD.

 Suvidhaa Infoserve Private Limited (Suvidhaa) is formed in 2007

with a vision to build a robust and easily accessible platform
that will offer every household, access to a world of services
within their own neighborhood. True to its vision, Suvidhaa
offers the facility to make payments for a host of services like
Utility Bill Payment Services, Renewal Insurance Premium
Collection Services, Telecom, Mobile, DTH Recharges besides
Travel Ticketing (Rail, Air & Bus), Domestic Remittance Services
and more recently, Merchant Acquiring Services. Over 300
Service Providers ride on Suvidhaa’s robust S-Commerce®
Platform to reach their last mile. Suvidhaa has been
recognized as the "Most Trusted Retail Services Brand” as per
The Brand Trust Report – India Study 2013.
 Suvidhaa was conceived, promoted & seed funded by its
Founder & Chairman, Mr. Paresh Rajde & was angel funded by
Mr. Shapoorji Pallonji Mistry, Chairman of one of India’s leading
Business Group viz., Shapoorji Pallonji Group. Suvidhaa’s Senior
Management Team consists of well experienced and
committed Executives with domain expertise aggregating to a
combined experience of over 120 years.
 We Lounge
Topic : 3
Suvidhaa Infoserve Pvt. Ltd . By Mr. Paresh Rajde
34
Chairmen and MD.
 Mr. Paresh Rajde Founded Suvidhaa Infoserve Pvt Ltd. and has
been its Chairman since October 31, 2012. Mr. Rajde served as
Chief Executive Officer and Managing Director of Suvidhaa
Infoserve Pvt. Ltd. until October 2012. He has more than 15 years
of industry experience. He is the Founder Promoter and Director
of Forbes Infotainment Limited (FIL). Under the leadership of Mr.
Rajde, FIL has grown to 2000+ S-Commerce outlets backed by
strong IT infrastructure executing transactions on real-time basis.
He serves as Executive Director of Suvidhaa Infoserve Pvt Ltd. He
holds M. Com. and is a Chartered Accountant.
 35

We Tube
1. INTRODUCTION TO SUPPLY CHAIN MANAGEMENT BY
AVINASH POTDAR. 36

LEARNINGS : In every competitive market, every company or a service

providing firm is trying to deliver the products/services at highly attractive
price without sacrificing quality and promised delivery time. this
systematically and scientific process of supply chain management is being
derived and followed.

Supply chain is the complete of process of receiving a customer order,

accepting it, to the delivery of the product/service to the customer.it also
includes purchasing and the production of the product and for value
addition to the services. supply chain includes all independent steps, and it
gives rise to a solve objective of meeting customer requirement Supply
chain includes the coordination of order generation process, the order
taking process and offer fulfilment of distribution of products to the
customer. hence the product involves services and information also.

Independent supplier, firm supplying products and service providers are

involved in the supply chain. This include manufacturers, component and
raw material suppliers and packages shippers and couriers etc.
1. INTRODUCTION TO SUPPLY CHAIN MANAGEMENT BY AVINASH
POTDAR. 37

According to the supply chain council, U.S.A the SCM include managing
supply and demand, sourcing raw materials and parts, manufacturing and
assembly, warehousing and inventory tracking, order entry and order
management, distribution across all channels.

In 1960-Inventory management focus on cost control. In1970-MRP & BOM-

Operations Planning. In 1980-MRPII & JIT-Material management logistics. In
1990-SCM,ERP-Integrated purchasing financial manufacturing order entry.
In 2000-Optmised value network with real time decision support,
synchronized and collaborative extended network. In SCM Logistic is the
process of planning and implementing cost effective flow of goods from
the point of origin to the point of consumption.

In Fundamental the logistic Is nothing but store and move. Logistic involves
managing the flow of items , information, cash and idea through the
coordination of supply chain process and through the strategic addition of
place, period and pattern values. In SCM the functional perspective is
Purchasing/Procurement where to buy and whom to buy. How to control
inventory Warehousing, material handling, order processing, transportation
and customer service .
1. INTRODUCTION TO SUPPLY CHAIN MANAGEMENT BY AVINASH
POTDAR.
38

Current trends in India- Indian logistic sector is estimated to be

$200 billion by 2020. current state of logistic dismissal because
of in sufficient facilities.

Lack of technology, shortage of expertise , small and

distributed across states primarily due to tax structure.
Demand very strong hence very high activity in logistic sector,
growth in E-commerce. Warehousing industry is estimated to
growth by 25% P.A.

Purchasing is one of the major activities of SCM. For each and

every transaction of purchase several legal implications are
involved. Several laws are to be followed for every purchasing
activity. In 1985 Wallmart introduce to concept of cross-
docking. In 1998 the concept of e-commerce changed the
definition of business and logistics played a major role in SCM.
2 INVENTORY CONTROL TECHNIQUE 39
LEARNINGS : ABC analysis the underlines a very important principle “Vital
Few Trivial Many”. This principle of managing inventory is also called as
PARETO’s Law or 80-20 principle. Organization should be the position to
the supply goods as an when customer required.
Not only that price of the goods which you supply to the customer is so
competitive so that it will attracts the customer towards goods for that
purpose the organization have to be very careful regarding the cost of
the goods. Organization has to reduce the cost of goods because they
have to give competitive price to the customer for better return.
The basic objective of inventory control is to make sure that inventory
are available as & when they are needed for production. to reduce the
idol time of worker and machine inventory control is very much
necessary. In ABC Analysis statics reveal that just a handful of items
account for bulk of annual expenditure on materials. these few items
are called A items. Some are numerous in numbers but their contribution
is less significant. ABC analysis thus tends segregate all items into three
categories: A,B & Con the basis of their annual usage
2 INVENTORY CONTROL TECHNIQUE 40

A items it is usually found that hardly 5 to 10% of the total items

account for 70 to 75% of total money spent on the materials. this item
require details control. These item should be produced frequently B
Items are generally 10 to 15% of the total items & represents 10 to 15%
of the total expenditure on the materials.

These are the intermediate items. The control on this item need not be
as details and as rigid as apply to A items. C items are numerous as
many as 70% to 80% of the total items, in expensive represent hardly 5
to 10% of the total annual expenditure on materials. Item should be
procured infrequently and in sufficient quantities.

HML analysis uses price criterion. The item under this analysis classified
into three groups, which are called as high, medium and low. To
classify, the item are listed in descending order of unit price I .e the
management for deciding the three categories then fix the cut of
lines. The management may decide that all items of unit. Price above
Rs 1000 will be category H. Those having unit price between Rs 100 to
rs1000 will be of M category. Those having unit price of L category
2 INVENTORY CONTROL TECHNIQUE 41

VED analysis represent classification of item based on critically. The analysis

classifies the items into three group called Vital, Essential and desirable. Vital
category encompasses those item without which production would come
to a halt.

Essential group includes items whose stock out cost is very high. Desirable
group comprises of items, the stock out of which nominal expenditure and
cause major disruptions for a short duration. SDE analysis is based on
problems of procurement namely non availability, scarcity, longer lead
time, geographical location of suppliers and reliability of suppliers etc.

SDE analysis classifies the items into three groups called Scarce, difficult &
Easy. “Scarce” classification comprises of items which are in short supply,
imported or channelized through government agencies. “Difficult”
classification include those items which are available indigenously but are
not easy to procure. “Easy” classification covers those items which are
readily available XYZ analysis is used in conjunction with either ABC analysis
or HML analysis.
3 ENTERPRISE RESOURCE PLANNING BY NITIN 42
KAMAT

 LEARNINGS : From this video I understood various points as he.. Talking

about Enterprise resource planning. ERP is software is fully integrated to
business management software to link business process automatically
and give the real time information to authorized user.

ERP is short for enterprise resource planning, which in business management

system that integrates all facets of the business such as manufacturing
Operations, supply chain, Customer human resources and finance to
enable flow of information. ERP is making all about smarter as well as faster
decisions..

Which captures data in chronological order and used to link business man
processes automatically and give real time information. The salient feature
of above definition is that ERP refers to in-house developed or commercially
available software solutions which provide integrated suit of IT applications
that support the activities of organization. ERP system is information
backbone of company. ERP system serves as the central nervous system of
the company.
3 ENTERPRISE RESOURCE PLANNING BY NITIN KAMAT
43

The ERP system can be described as Integrated enterprise wide

information's system. ERP believes in the integration of systems across all
departments and across the company as whole.

ERP is software solution that addresses the enterprise needs taking the
process view of an organization to meet the organizational goal integrating
all functions of an enterprise. An Enterprise resource planning system is
packaged business software system that allows company automate and
integrate the majority of its business processes, share common data and
practices across the entire enterprise & produce and access information in
a real-time environment.

ERP is management software that will ensure correctness of input data and
completeness of input data. MIS is output of ERP. ERP had humble
beginning in the 1960s. In the area of inventory control. Customized
software was used to handled inventory. ERP is just not an IT project. It
changes the organization in term of authority ,responsibility and relationship.
Before implementing ERP an organization has to decide where it is and the
data captured is of immense value in ERP in finance, logistics, HR, SCM and
enablers such as data warehousing.
3 ENTERPRISE RESOURCE PLANNING BY NITIN 44
KAMAT

ERP Implementation is the all and end all of the organizational effectiveness
. ERP is like living Organism, passes through different stages of development
and maturity. ERP has to adapt itself to the changing processes,
organizational structure and demand patterns to deliver effectively. ERP
being an enabling tool help us do things better. It may not reduce the
workload always. ERP is not panacea for business problem.

ERP is business management systems, which extends beyond the company

and integrates with suppliers and customers & connecting to all stake
holders. ERP system was integrated in 1990s. With the input of Men,
materials, money and information and energy the output system produces
goods and services.

The ERP system has to move from :Go-live” decision to automated ERP
system and finally growth I.e the system is aligned with the overall corporate
vision and strategies. The ERP benefit justify the significant investment, but
organization has to utilize its system effectively to derive full benefits of the
ERP. Enterprise resource planning makes use of a common DBMS which
generate consistent and accurate data. ERP is known for its ability to
centralize all relevant information under one database. Every data item
appears just once.
4 WAREHOUSING AND IT’S ROLE IN SUPPLY 45
CHAIN BY AVINASH POTDAR

 LEARNINGS: Indian logistic sector is estimated to be $200 billion by year

2020. it’s growing current state of warehousing is dismissal because of
insufficient facilities, lack of technology, shortage of expertise, small and
distributed across states primarily, due to tax structure and demand
very strong hence very high activity in logistic sector.

The cost of warehouse operations and maintenance should be as low as

possible. Serviceability which means proximity to customers or ports should
be as good as possible. Availability of transportation should be as good as
possible, infrastructure such as roads, power water and should be as good
as possible.

Connectivity, environmental factor should be suitable for the operation of

the warehouse, government regulations should be suitable for the
operation of the warehouse. Warehousing industry is estimated to grow by
25%Pa. government has taken initiatives to introduce GST, warehousing act
2007, private investment parks and FTWZ’s, infrastructure development and
development of freight corridors and investment of private sectors.
4 WAREHOUSING AND IT’S ROLE IN SUPPLY 46
CHAIN BY AVINASH POTDAR

Linear chain of operations involving movement of goods to meet customer

requirements. supply chain management design and operations of
physical, managerial, informational and financial system to transform goods
and services from vendors to consumer efficiently and effectively. What is
logistics: it is the process of planning and implementing cost-effective flow
of goods from the point of origin to the point of consumption.

Logistics is the part of supply chain management that plans, implements

and control the efficient, effective, forward and reverse flow and storage of
goods and services and related information between the point of origin
and point of consumption in order to meet customers requirement. Logistic
is concerned with the organization, movement and storage of material and
people.

It deals with planning and control of the flow of materials and related
information in organizations. logistic must deliver products to a customer at
the time method and cost to satisfy that particular customer’s requirement.
What is Warehouse: warehouse is the place where we receiving goods from
a source from manufactures or vendor. store the goods safely till they are
required. Pick and prepare material for shipping when the need arises.
4 WAREHOUSING AND IT’S ROLE IN SUPPLY 47
CHAIN BY AVINASH POTDAR

Arrange for and ensure dispatch of goods to the desired locations.

Whenever we receive order from customers we need to dispatch that
product from warehouse itself. Warehousing is an integral part of every
supply chain system. It plays a vital role in providing a desired level of
customer service at the lowest possible total cost.

Transportation is one of the most visible elements of logistics

operations. The role of transport in national economy is very crucial.
The process of warehousing:-Purchasing-order entry-receiving-
inspection- Put away -storage-Replenishment-order selection-packing
& marking-staging and consolidation-shipping-computerization and
front-end control.

Warehouse infrastructure are extremely long lived, specific, risk

intensive and is planned to improve the efficiency of the operations.
Therefore it needs solutions that are extremely reliable and trustworthy.
Warehousing components:AC, safety, lighting ,Civil infrastructure, De-
dusting and Ventilation etc.
5 WORLD CLASS OPERATIONAL EXCELLENCE 48
MC DONALD’S UK

 LEARNINGS : From this video I understood various points

as he.. He is talking about how this brand has grow up
in the market and what are the main areas of concern
keeping in his mind, customer one of his satiric focus.
and also to know what are the operational areas this
particular company of brand is trying to cultivate for
minimizing the lead time and working on real time basis.

World class means zero defect from all aspects quality,

service and value, cost. Zero defect from all angles means
logistics, supply chain, distribution, transportation. Element
of business plan: Data collection and analysis-data
collection is nothing but collection of information.
Information could be suppliers read points or could be
logistic read points, information could be competitor
analysis and information could be the market per sale.
5 WORLD CLASS OPERATIONAL EXCELLENCE 49
MC DONALD’S UK

Market characteristic population it could be the product consumable

basis. Whenever people are hungry in U.K majority of the people
brand recall is eat at Mac outlets.

The description and product and services the menu the product
offering and what are the products in the basket when they entered
mac outlet in UK Sales and operational planning prediction the world
future what are the products which are fast moving slow moving and
which are not moving Premises facility and infrastructure the market is
changing very fast mac Donald overall global operations they are
working only on 4 alphabets 1.Quality 2.Service 3. Cost Challenges in
SCM, distribution warehousing and transportation management
materials. manufacturing excellence.

Role of information technology real time system for improved

efficiency and distribution techniques and sales promotion and times
behavior.
5 WORLD CLASS OPERATIONAL EXCELLENCE 50
MC DONALD’S UK

Sales is not happening because of poor distribution.

company is always thinking to invest in advertising and
sales promotion. Because advertising become the one of
tool for the company to make the product grow to
keeping in minds certain promotions of freebies.

The description and product and services the menu the

product offering and what are the products in the basket
when they entered mac outlet in UK.
 51

Thanks & Regards

52