DEMONSTRATE DIGITAL LITERACY

UNIT CODE: CON/OS/BUT/BC/02/6

UNIT DESCRIPTION

This unit covers the competencies required to effectively use digital devices such as
smartphones, tablets, laptops and desktop PCs. It entails identifying and using digital
devices such as smartphones, tablets, laptops and desktop PCs for purposes of
communication, work performance and management at the work place.
ELEMENTS AND PERFORMANCE CRITERIA
PERFORMANCE CRITERIA
ELEMENT
These are assessable statements which specify
These describe the key outcomes
the required level of performance for each of the
which make up workplace function
elements.
Bold and italicized terms are elaborated in the
Range
1. Identify appropriate computer 1.1 Concepts of ICT are determined in
software and hardware accordance with computer equipment
1.2 Classifications of computers are determined
in accordance with manufacturers
specification
1.3 Appropriate computer software is identified
according to manufacturer’s specification
1.4 Appropriate computer hardware is
identified according to manufacturer’s
specification
1.5 Functions and commands of operating
system are determined in accordance with
manufacturer’s specification
2. Apply security measures to 2.1 Data security and privacy are classified in
data, hardware, and software in accordance with the prevailing technology
automated environment. 2.2 Security threats are identified, and control
measures are applied in accordance with
laws governing protection of ICT
2.3 Computer threats and crimes are detected.
2.4 Protection against computer crimes is
undertaken in accordance with laws
governing protection of ICT
3. Apply computer software in 3.1 Word processing concepts are applied in

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 PERFORMANCE CRITERIA
ELEMENT
These are assessable statements which specify
These describe the key outcomes
the required level of performance for each of the
which make up workplace function
elements.
Bold and italicized terms are elaborated in the
Range
solving tasks. resolving workplace tasks, report writing
and documentation
3.2 Word processing utilities are applied in
accordance with workplace procedures
3.3 Worksheet layout is prepared in accordance
with work procedures
3.4 Worksheet is built, and data manipulated in
the worksheet in accordance with
workplace procedures
3.5 Continuous data manipulated on worksheet
is undertaken in accordance with work
requirements
3.6 Database design and manipulation is
undertaken in accordance with office
procedures
3.7 Data sorting, indexing, storage, retrieval
and security is provided in accordance with
workplace procedures
4. Apply internet and email in 4.1 Electronic mail addresses are opened and
communication at workplace applied in workplace communication in
accordance with office policy
4.2 Office internet functions are defined and
executed in accordance with office
procedures
4.3 Network configuration is determined in
accordance with office operations
procedures
4.4 Official World Wide Web is installed and
managed according to workplace
procedures
5. Apply Desktop publishing in 5.1 Desktop publishing functions and tools are
official assignments identified in accordance with manufactures
specifications
5.2 Desktop publishing tools are developed in

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 PERFORMANCE CRITERIA
ELEMENT
These are assessable statements which specify
These describe the key outcomes
the required level of performance for each of the
which make up workplace function
elements.
Bold and italicized terms are elaborated in the
Range
accordance with work requirements
5.3 Desktop publishing tools are applied in
accordance with workplace requirements
5.4 Typeset work is enhanced in accordance
with workplace standards
6. Prepare presentation packages 6.1 Types of presentation packages are
identified in accordance with office
requirements
6.2 Slides are created and formulated in
accordance with workplace procedures
6.3 Slides are edited and run in accordance
with work procedures
6.4 Slides and handouts are printed according
to work requirements
RANGE
This section provides work environments and conditions to which the performance
criteria apply. It allows for different work environments and situations that will affect
performance.
Range
Variable
may include but not limited to:
1. Appropriate 1.1 A collection of instructions or computer tools that enable
computer software the user to interact with a computer, its hardware, or
perform tasks.
2. Appropriate 2.1 Collection of physical parts of a computer system such as;
computer hardware  Computer case, monitor, keyboard, and mouse
 All the parts inside the computer case, such as the hard
disk drive, motherboard and video card
3. Data security and 3.1 Confidentiality of data
privacy 3.2 Cloud computing
3.3 Integrity -but-curious data surfing
4. Security and 4.1 Counter measures against cyber terrorism
control measures 4.2 Risk reduction
4.3 Cyber threat issues
4.4 Risk management

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 4.5 Pass-wording
5. Security threats 5.1 Cyber terrorism
5.2 Hacking
6. Word processing 6.1 Using a special program to create, edit and print
concepts documents
7. Network 7.1 Organizing and maintaining information on the
configuration components of a computer network

REQUIRED SKILLS AND KNOWLEDGE

This section describes the skills and knowledge required for this unit of competency.

Required Skills
The individual needs to demonstrate the following skills:
 Analytical skills
 Interpretation
 Typing
 Communication
 Computing (applying fundamental operations such as addition, subtraction, division
and multiplication)
 Using calculator
 Basic ICT skills

Required Knowledge
The individual needs to demonstrate knowledge of:
 Software concept
 Functions of computer software and hardware
 Data security and privacy
 Computer security threats and control measures
 Technology underlying cyber-attacks and networks
 Cyber terrorism
 Computer crimes
 Detection and protection of computer crimes
 Laws governing protection of ICT
 Word processing;
 Functions and concepts of word processing.
 Documents and tables creation and manipulations
 Mail merging
 Word processing utilities
 Spread sheets;

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 Meaning, formulae, function and charts, uses and layout
 Data formulation, manipulation and application to cells
 Database;
 Database design, data manipulation, sorting, indexing, storage retrieval and security
 Desktop publishing;
 Designing and developing desktop publishing tools
 Manipulation of desktop publishing tools
 Enhancement of typeset work and printing documents
 Presentation Packages;
 Types of presentation Packages
 Creating, formulating, running, editing, printing and presenting slides and handouts
 Networking and Internet;
 Computer networking and internet.
 Electronic mail and world wide web
 Emerging trends and issues in ICT;
 Identify and integrate emerging trends and issues in ICT
 Challenges posed by emerging trends and issues

EVIDENCE GUIDE
This provides advice on assessment and must be read in conjunction with the
performance criteria, required skills and knowledge and range.
1. Critical Aspects of Assessment requires evidence that the candidate:
Competency 1.1 Identified and controlled security threats
1.2 Detected and protected computer crimes
1.3 Applied word processing in office tasks
1.4 Designed, prepared work sheet and applied data to the
cells in accordance to workplace procedures
1.5 Opened electronic mail for office communication as per
workplace procedure
1.6 Installed internet and World Wide Web for office tasks
in accordance with office procedures
1.7 Integrated emerging issues in computer ICT applications
1.8 Applied laws governing protection of ICT
2. Resource Implications 2.1 Tablets
2.2 Laptops and
2.3 Desktop PCs
2.4 Desktop computer
2.5 Lap top
2.6 Calculator

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 2.7 Internet
2.8 Smart phone
2.9 Operations Manuals
3. Methods of Competency may be assessed through:
Assessment 3.1 Written Test
3.2 Demonstration
3.3 Practical assignment
3.4 Interview/Oral Questioning
3.5 Demonstration
4. Context of Competency may be assessed in an off and on the job setting
Assessment
5. Guidance information Holistic assessment with other units relevant to the industry
for assessment sector, workplace and job role is recommended.

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