TLIK107C Use infotechnology devices and

computer applications in the workplace

Release: 1
TLIK107C Use infotechnology devices and computer applications in the workplace Date this document was generated: 12 October 2012

TLIK107C Use infotechnology devices and computer applications in the

workplace

Modification History
Not applicable.

Unit Descriptor
This unit involves the skills and knowledge required to use infotechnology devices and
computer applications in the workplace including identifying computer equipment and
systems, setting up and shutting down equipment for use, and inputting, retrieving and
presenting files/data in accordance with work requirements.

Application of the Unit

Work must be carried out in accordance with the relevant OH&S regulations and workplace
procedures concerning the use of computer equipment in the workplace.
Work is performed under some supervision, generally within a team environment.
Work involves the application of routine procedures for the use of computers for information
management in the transport and distribution industry.

Licensing/Regulatory Information
Not applicable.

Pre-Requisites
Not applicable.

Employability Skills Information

The required outcomes described in this unit of competency contain applicable facets of
Employability Skills. The Employability Skills Summary of the qualification in which this
competency is packaged will assist in identifying employability skill requirements.

Elements and Performance Criteria Pre-Content

Elements describe the essential outcomes of a unit of competency.
Performance criteria describe the required performance needed to demonstrate achievement of
the element. Assessment of performance is to be consistent with the evidence guide.

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© Commonwealth of Australia, 2012 Transport & Logistics Industry Skills Council
TLIK107C Use infotechnology devices and computer applications in the workplace Date this document was generated: 12 October 2012

Elements and Performance Criteria

Elements and Performance Criteria

Element Performance Criteria

1 Identify 1.1 Types of computerised equipment used in the work

infotechnology/computer area are identified
equipment and systems
1.2 Functions of equipment, component parts and
accessories are identified

1.3 Applications for workplace activities of the

different infotechnology systems and related
software are interpreted

1.4 Routine faults in operating systems, software

applications and operator errors are identified

1.5 Sources of information on rectifying faults and

operating equipment, systems and application are
identified

2 Set up and shut down 2.1 Work station equipment is adjusted to meet
equipment for use ergonomic requirements and appropriate posture is
used

2.2 Computer is booted, logged on and checked where

required for viruses

2.3 Equipment is set up for work requirements in

accordance with workplace procedures and
manufacturers guidelines

2.4 Operating manuals and/or help screens for

infotechnology equipment and software are used to
inform work practices

2.5 Software packages and accessories for required

application are selected and accessed

2.6 Required file and/or data to be accessed is

identified

2.7 Files/data are saved prior to shut-down

2.8 Shut-down procedures for files, applications and

equipment are followed

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© Commonwealth of Australia, 2012 Transport & Logistics Industry Skills Council
TLIK107C Use infotechnology devices and computer applications in the workplace Date this document was generated: 12 October 2012

3 Input, store, retrieve and 3.1 Data is entered using appropriate equipment,
present files/data keyboard/mouse, bar code reader or other system

3.2 Accurate input is confirmed

3.3 Files are created and/or saved in accordance with

workplace procedures

3.4 Data is manipulated to suit work requirements and

checked for accuracy

3.5 Appropriate printers are accessed and print-

preview facilities used

3.6 Files are transferred from drive to drive within

workplace policies and guidelines

3.7 Saved files are accessed through relevant

directories

3.8 Information and disk(s) are stored where

appropriate

3.9 Information is presented using computerised

projection facilities where required

4 Implement workplace 4.1 Security procedures are followed as required

procedures for
management and security 4.2 Information systems are managed in accordance
of data with workplace procedures and manufacturers
guidelines

4.3 Precautions against the loss or corruption of data

are followed in accordance with workplace
procedures

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© Commonwealth of Australia, 2012 Transport & Logistics Industry Skills Council
TLIK107C Use infotechnology devices and computer applications in the workplace Date this document was generated: 12 October 2012

Required Skills and Knowledge

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Relevant OH&S procedures and guidelines concerning the use of computer equipment in
the workplace

OH&S risks and hazards when using computer equipment for work tasks, and ways of
controlling the risks/hazards

Workplace procedures for the use of computer equipment and application software
appropriate for work role

Typical problems that can occur when using infotechnology devices and computer
applications in the workplace and related appropriate action that can be taken to prevent or
solve them

Housekeeping standards and procedures required in the workplace

Workplace or site layout

Required skills:

Communicate effectively with others when using infotechnology devices and computer
applications in the workplace

Read and interpret instructions, procedures, information and manuals relevant to the use of
infotechnology devices and computer applications in the workplace

Interpret and follow operational instructions and prioritise work

Complete electronic documentation through the use of infotechnology devices and

computer applications in the workplace

Identify and use computer equipment, software, processes and procedures required within
the context of the job

Work collaboratively with others when using infotechnology devices and computer
applications in the workplace

Adapt appropriately to cultural differences in the workplace, including modes of behaviour

and interactions with others

Promptly report and/or rectify any identified problems, faults or malfunctions that may arise
when using infotechnology devices and computer applications in the workplace in

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© Commonwealth of Australia, 2012 Transport & Logistics Industry Skills Council
TLIK107C Use infotechnology devices and computer applications in the workplace Date this document was generated: 12 October 2012

accordance with regulatory requirements and workplace procedures

Implement contingency plans for unanticipated situations that may arise when using
infotechnology devices and computer applications in the workplace including the use of
security and backup software and procedures

Apply precautions and required action to minimise, control or eliminate hazards that may
exist when using infotechnology devices and computer applications in the workplace

Monitor work activities in terms of planned schedule

Modify activities depending on differing operational contingencies, risk situations and

environments

Work systematically with required attention to detail without injury to self or others, or
damage to goods or equipment

Adapt to differences in software and equipment in accordance with standard operating

procedures

Maintain eye-hand coordination

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© Commonwealth of Australia, 2012 Transport & Logistics Industry Skills Council
TLIK107C Use infotechnology devices and computer applications in the workplace Date this document was generated: 12 October 2012

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the
performance criteria, required knowledge and skills, the range statement and the assessment
guidelines for this Training Package.

Critical aspects for assessment and The evidence required to demonstrate

evidence required to demonstrate competency in this unit must be relevant to
competency in this unit and satisfy all of the requirements of the
elements and performance criteria of this unit
and include demonstration of applying:
the underpinning knowledge and skills
relevant legislation and workplace
procedures
other relevant aspects of the range statement

Context of and specific resources for Performance is demonstrated consistently

assessment over a period of time and in a suitable range
of contexts
Resources for assessment include:
a range of relevant exercises, case studies
and other simulated practical and knowledge
assessment, and/or
access to an appropriate range of relevant
operational situations in the workplace

In both real and simulated environments,

access is required to:
relevant and appropriate materials and/or
equipment, and/or
applicable documentation including
workplace procedures, regulations, codes of
practice and operation manuals

Method of assessment Assessment of this unit must be undertaken

by a registered training organisation
As a minimum, assessment of knowledge
must be conducted through appropriate
written/oral tests
Practical assessment must occur:
through appropriately simulated activities at
the registered training organisation, and/or
in an appropriate range of situations in the
workplace

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© Commonwealth of Australia, 2012 Transport & Logistics Industry Skills Council
TLIK107C Use infotechnology devices and computer applications in the workplace Date this document was generated: 12 October 2012

Range Statement
RANGE STATEMENT

The range statement relates to the unit of competency as a whole. It allows for different
work environments and situations that may affect performance.

The operations may be conducted: in a range of work environments

by day or night
in a range of typical weather conditions

Customers may be: internal or external

Workplaces may comprise: large, medium or small worksites

Work may be conducted: in a range of work contexts

Infotechnology/computer equipment may keyboards

include: monitors
bar code readers
printers
central processors
networks (including intranet and internet)
CD-ROM drives
floppy disk drives
radio frequency devices
computer driven projectors

Computer applications may include: word processors

inventory control and stock management
systems
electronic data interchange (EDI) systems
information databases and storage systems
invoicing and payment systems
manifests control systems
work organisation systems
internet browsers
computerised presentation software

Personnel in the work area may include: workplace personnel

site visitors
contractors
official representatives

Communication in the work area may phone

include: electronic data interchange (EDI)
fax
email
internet

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© Commonwealth of Australia, 2012 Transport & Logistics Industry Skills Council
TLIK107C Use infotechnology devices and computer applications in the workplace Date this document was generated: 12 October 2012

radio
oral, aural or signed communications

Depending on the type of organisation company procedures

concerned and the local terminology used, enterprise procedures
workplace procedures may include: organisational procedures
established procedures

Information/documents may include: goods identification numbers and codes

manifests, bar codes, goods and container
identification/serial number
manufacturers instructions concerning the
use computing equipment
workplace procedures and policies for the
use of computer equipment
supplier and/or client instructions
material safety data sheets
relevant codes of practice
relevant legislation, regulations and related
documentation
award, enterprise bargaining agreement,
other industrial arrangements
standards and certification requirements
quality assurance procedures
emergency procedures

Applicable regulations and legislation may relevant state/territory OH&S legislation

include: relevant state/territory environmental
protection legislation
workplace relations regulations
workers compensation regulations
Dangerous Goods Code and regulations

Unit Sector(s)
Not applicable.

Competency Field
K - Computers and Technology

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© Commonwealth of Australia, 2012 Transport & Logistics Industry Skills Council