[Insert Policy Document Name]

Implementation and
Communication Plan

Further description if needed

IMPORTANT: This is only a template to assist with the implementation and communication for
new/updated policy documents. Less complex policy documents may not require as much detail as is
contained in this template. Each Implementation and Communication Plan should be tailored to the
circumstances of the particular policy document.
[Insert Policy Document Name] - Implementation and Communication Plan

Document Control
Version Date Author Amendment Distribution

Document Approval

Supported by:

…………………………………………………………………….. Date: ……………………

(INSERT Business Owner name / title)

Approved by:

…………………………………………………………………….. Date: ……………………

(INSERT Project Sponsor name / title)

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[Insert Policy Document Name] - Implementation and Communication Plan

1. Introduction

The purpose of this plan is to define the implementation and communication requirements for the
[new/updated] [policy document name], including how information about it will be communicated to
the affected stakeholders. It will serve as a guide for implementation and communication of the
[new/updated] [policy document name] and will be updated as needs change. This plan identifies and
defines the roles of persons involved in implementation and communication.

If this is a standard Implementation and Communications Plan intended to cover all or a grouping of
policies, procedures or standards, please articulate which documents it will cover.

2. Background

Provide a brief outline of any background to the policy document ie; justification for the policy
document, who commissioned the work on the policy document and where does it fit within the wider
picture? The original Policy Document Concept Proposal or discussion paper on the policy document
should give you suitable material to be inserted here.

3. Objectives

What specific outcomes will be achieved, and how will you measure these outcomes? The original
Policy Document Concept Proposal or discussion paper on the policy document should give you
suitable material to be inserted here.

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[Insert Policy Document Name] - Implementation and Communication Plan

4. Stakeholder analysis

This section identifies the key staff and other stakeholders in implementation. The original Policy Document Concept Proposal or discussion paper on the
policy document should give you suitable material to be inserted here. The Policy Document Consultation Guideline will also provide you with useful
guidance on stakeholders. Examples have been provided in the table below and you can delete/add to make them relevant to your plan.

Stakeholder(s) College / School / Division What do we need them to know? What do they want to know?
Deputy Vice-Chancellor Office of the Vice-Chancellor How the policy will be implemented Are the strategic objectives being
(Academic) achieved?
Executive Director, Office of the Vice-Chancellor Whether additional funding and/or Will the policy have a budgetary or other
Administration and resources are needed for resource impact?
Planning implementation?
College Deans All Colleges That their College will be subject to a What are the consequences for College
new process. operations?
College Education All Colleges That a new academic process has been How will this affect our academic
Committees established. standards? Do teaching staff have
time/skills required to implement it?
School Managers All Research Schools That a new administrative process has How do we ensure academic staff can
been established. easily apply the requirement as part of
their academic work?
Associate Director, Human Resources Division Implications for work health and safety. Implications for work health and safety.
Work Environment
Group
President ANU Students’ Association That students are subject to new How will this affect student
expectations. expectations? How will students find
out? Will this impinge on their studies?
Coordinator of Corporate Governance and Risk Office That our policy will require delegations What are the likely delegations required,
Delegations and what is the case for creating them?

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[Insert Policy Document Name] - Implementation and Communication Plan

5. Roles and responsibilities

You need to consider and be clear about staff roles so that you don't duplicate responsibilities, and so
that everyone is clear about what's expected of them.

Role Responsibility Name / position

Coordination Overall coordination of the Fred Smith, Associate Director
implementation and (Facilities)
communication
Enterprise systems Liaising with the manager of the Fred Smith, Associate Director
relevant enterprise system to (Facilities)
discuss system changes.
Training Delivering training to staff Mary Brown
responsible for applying new
process.
General communications Preparing email Rachel Jackson
announcements, newsletters,
Facebook/Twitter posts, briefing
sessions
Web communications Preparing a website with John Black
relevant briefing material, flow
charts, forms, FAQs, contacts
Enquiries Responding to emails and Peter Thompson
telephone enquiries from
stakeholders
Delegations Liaising with the coordinator of Fred Smith, Associate Director
delegations to determine new (Facilities)
delegations to be established

6. Change Management

This section can be included if the implementation of the policy document is likely to lead to one or
more of the following: relocation of work area; elimination of positions; change to hours of operation;
introduction of significant technological change; or a significant change to work practices or impact on
conditions, including change that would be likely to lead to changed responsibility levels.

Where Change Management is required, organisational changes occurring as part of the

implementation should be conducted in accordance with the ANU Enterprise Agreement (Section 73-
Managing Change) and the ANU Organisational Arrangements Change Procedure.

This section should describe the planned change management activities that will need to take place
as part of the project. Otherwise this section can be deleted.

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[Insert Policy Document Name] - Implementation and Communication Plan

7. Implementation and Communication Plan

This is a high level schedule for implementation and communication activities.

ID Activity Description Responsible officer Scheduled Scheduled

start Finish
1
2
3
4
5
6

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 [Insert Policy Document Name] - Implementation and Communication Plan

8. Risk management

Identify and assess the risks to the successful implementation and communication of this policy document, and then how those risk should be managed.
Please refer to the ANU Risk Assessment Matrix for further guidance on assessing risk (http://risk.anu.edu.au/Resources.php). In identifying risks,
consider the general academic, operational, reputational or other sensitivities (internally or externally to the University) about this policy document that
can/may be expected.

No. Risk Risk sources and impacts Current Risk Treatment Current Risk Accept Current Risk Treatment Target Risk
Strategies (Existing (Controls in risk? Strategies (Additional (after new risk
Controls) place) actions to modify the risk treatments)
rating)
1 Risk title Sources: xx Consequence: Yes or 1.1 xxx Consequence:
Risk description. xxx xx Moderate No 1.2 xxx Moderate
xx
Impacts: Likelihood: 1.3 xxx Likelihood:
xxx Likely Unlikely
Risk Rating: Risk Rating:
Moderate Low
2 Risk title Sources: xx Consequence: Yes or 1.1 xxx Consequence:
Risk description. xxx xx Moderate No 1.2 xxx Moderate
xx
Impacts: Likelihood: 1.3 xxx Likelihood:
xxx Likely Unlikely
Risk Rating: Risk Rating:
Moderate Low