POS User Guide

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Version 11

User Guide
SecurOS POS User Guide (UG - EN, build 117 on 7/13/2023).

© Copyright Intelligent Security Systems, 2023.

SecurOS® ("SecurOS") and all respective logos are trademarks of ISS Corp, in the U.S. and/or other countries.

Intelligent Security Systems reserves the right to make changes to both this Manual and to the products it describes. System
specifications are subject to change without notice. Nothing contained within this Manual is intended as any offer, warranty, promise
or contractual condition, and must not be taken as such.

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any human or
computer language in any form by any means without the express written permission of the copyright holder. Unauthorized copying
of this publication may not only infringe copyright but also reduce the ability of Intelligent Security Systems to provide accurate and
up-to-date information to both users and operators.
SecurOS POS 3 User Guide
Contents

Contents
1 Preface 5
1.1 Scope
........................................................................... 5
1.2 Target
. . . Audience
........................................................................ 5
1.3 Using
. . .This
. . . .Manual
.................................................................... 5
1.4 Getting
. . . .Technical
. . . . . . . . .Support
.............................................................. 5
1.5 Design
. . . .Elements
....................................................................... 6
1.6 Design
. . . .Convention
....................................................................... 7

2 General Description 8
2.1 Implementation
. . . . . . . . . . .and
. . . .Operation
. . . . . . . . .Principles
................................................... 8
2.1.1 Hardware-Software
. . . . . . . . . . .Platform
. . . . . . . Requirements
................................................................... 8
2.1.1.1 Server Requirements . . . . .To
. . .Install
. . . . .SecurOS
. . . . . . . POS
. . . . .Module
................................................. 9
2.1.1.2 Operator Workstation . . . . . and
. . . .SecurOS
. . . . . . . POS
. . . . .Dedicated
. . . . . . . .DB
. . .Server
. . . . . .Requirements
.................................... 9
2.1.2 System .Architecture
.................................................................................... 9
2.1.2.1 System Components
.......................................................................... 9
2.1.3 System. .Operation
................................................................................... 10
2.2 Types
. . . .of
. .Configurations
..................................................................... 10
2.2.1 Standalone
. . . . .Configuration
................................................................................ 10
2.2.2 Server-Workstation
. . . . . . . . . . . .Configuration
......................................................................... 10
2.2.3 Distributed
. . . . .Configuration
................................................................................ 11

3 Deploying Module 12
3.1 Installing
. . . . . . .Hardware
.................................................................... 12
3.1.1 Cameras..................................................................................... 12
3.1.2 POS Terminals
..................................................................................... 13
3.1.2.1 Connecting to Free
. . . . Terminal
. . . . . . . .Port
.............................................................. 13
3.1.2.2 Connecting to Cash
. . . . .Voucher
. . . . . . .Printer
. . . . . .Port
........................................................ 14
3.1.2.3 Connecting via.Local
. . . . .Net
.................................................................... 14
3.2 Installing
. . . . . . .Module
. . . . . . .Software
............................................................. 15
3.2.1 Installation
. . . . .Procedure
................................................................................ 15

4 Module Administration 22
4.1 Objects
. . . . . Reference
...................................................................... 22
4.1.1 Database
. . . Object
. . . . . . Creation
. . . . . . . .and
. . . .Configuration
................................................................ 22
4.1.2 POS Terminal
. . . . . . .Object
. . . . . .Creation
. . . . . . . .and
. . . Configuration
............................................................. 24
4.1.3 POS Camera
. . . . . . Object
. . . . . .Creation
. . . . . . . .and
. . . Configuration
.............................................................. 25
4.1.4 POS Monitor
. . . . . . Object
. . . . . . Creation
. . . . . . . .and
. . . Configuration
.............................................................. 28
4.2 Configuration
. . . . . . . . . . .Examples
................................................................ 29
4.2.1 Standalone
. . . . .Configuration
................................................................................ 30
4.2.2 Server-Workstation
. . . . . . . . . . . .Configuration
......................................................................... 32

5 Working with Module 35


5.1 Working
. . . . . .with
. . . .Protocol
................................................................. 36
5.1.1 Working. . .with
. . . .Protocol
. . . . . . . Tab
....................................................................... 37
5.1.2 Working. . .with
. . . .Receipts
. . . . . . . archive
. . . . . . .Tab
................................................................ 39
5.1.2.1 Searching .......................................................................... 39
5.1.2.2 Working with Search . . . . . .Results
.................................................................... 42
5.2 Working
. . . . . .with
. . . .Information
. . . . . . . . . . .Panel
...................................................... 43

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Contents

5.3 Working
. . . . . .with
. . . .Media
. . . . . .Client
........................................................... 45

6 Appendixes 46
6.1 Appendix
. . . . . . .A.
. .Module
. . . . . . .Events
. . . . . . and
. . . .Commands
. . . . . . . . . . .Reference
...................................... 46
6.1.1 POS Terminal
..................................................................................... 46
6.2 Appendix
. . . . . . .B.
. . Technical
. . . . . . . . .Support
. . . . . . . Information
.................................................. 47

Index 49

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SecurOS POS 5 User Guide
Preface

1 Preface
This section contains general information about the document, the means of its design and use, as well
as how to get additional technical support for the product.

1.1 Scope
This guide provides an overview of the possible configurations of the system, the process of installing,
configuring SecurOS POS Module on the server and the operator's workstation, describes the operator
interface, and provides a list of events and actions to control the Module's objects in the system.

1.2 Target Audience

· Installing and configuring software: this manual is intended for system administrators who are
experienced users of the Microsoft Windows operating system, with expertise in CCTV technology,
computer hardware, configuring a local area network, TCP/IP networking, and with a basic
knowledge of using/configuring macros and scripts.
· Monitoring and operational activities: this manual is intended for SecurOS operators, having basic
computer skills and familiarity with the SecurOS user interface.

1.3 Using This Manual


This document is organized in such a way that the user can use both its printed and electronic versions.
In the latter case one can use Adobe Reader's Bookmarks feature as well as cross-reference hyperlinks to
navigate through content. In several topics this manual refers to other SecurOS manuals, which can be
found as separate files on the SecurOS installation CD or downloaded from our website
(www.issivs.com).

To get online help (Microsoft HTML Help) just press the F1 key when running SecurOS. In
administration mode You can get context help for a given object/utility by pressing the F1 key when its
settings window/utility window is open. In operator mode, use the F1 key to open a description of the
active window of the current operator interface or utility.

1.4 Getting Technical Support

If you have any questions after reading this manual, please address them to your system administrator
or supervisor.

For any further information you can contact the Intelligent Security Systems Technical Support Team:

Note. For all technical support requests, please open a ticket from the ISS Partner Portal:
https://support.issivs.com. You will need to create an account if you don’t already have one.

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SecurOS POS 6 User Guide
Preface

· in USA:
Phone: +1 732 855 1111
· in Canada:
Phone: +1 778 929 8565
· in Mexico:
Phone: +52 55 9001 5252
· in Colombia:
Phone: +57 320 303 2849
· in Brazil:
Phone: +55 85 9668 2530
· in Central America and Caribbean:
Phone: +502 5517 8395
· in Argentina/ Paraguay/ Uruguay:
Phone: +54 911 5039 6440
· in Peru/ Bolivia/ Chile:
Phone: +56 9 3261 9893
· in Ecuador:
Phone: +57 312 255 2932
· in Venezuela:
Phone: +57 321 722 0425
· in Europe:
Phone: +380 44 299 0810
· in Dubai:
Phone: +971 4 874 7100
· in Qatar:
Phone: +974 6 677 8309
· in Saudi Arabia:
Phone: +966 54 109 9699

To solve problems faster, we recommend preparing the service information described in the Technical
Support Information Section before addressing the Technical Support Team.

1.5 Design Elements


Warning! Serves to alert the user to information which is necessary for the correct perception of the text set
out below. Typically, this information has a warning character.

Note. Note text in topic body.

Additional Information
Used to display additional information. These type of elements contain, for example, the description of options for
executing a task or reference to additional literature.

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SecurOS POS 7 User Guide
Preface

1.6 Design Convention


For representation of various terms and titles the following fonts and formatting tools are used in this
document.

Font Description

Used in writing workstation names, utilities or screens, windows


bold type and dialog boxes as well as the names of their elements (GUI
elements).

italic type Used to mark out the SecurOS objects.

bold italic type Used to mark out the elements of homogeneous lists.

Used to mark out macro text and programming code, file names and
monospace their paths. Also it is used to specify the necessary options, to mark
out values specified by the user from the keyboard (manually).

Used to mark out the cross-references within the document and


green
links to the external available ones.

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SecurOS POS 8 User Guide
General Description

2 General Description
SecurOS POS (below Module) of the SecurOS integrated security system is intended for automatic video
surveillance of cash finances. Its purpose is monitoring persons at the point-of-sale terminal (below POS
Terminal), searching in cash vouchers database, drawing up of accounts due to required parameters.
Module may be useful for impact analysis and getting selling statistics.

Each cash voucher is registered in database that is integrated with video archive. This allows
administratoror security service reveal and react to any fraud case. The following frauds can be
detected:
· Getting money without bar-code registering;
· Frauds with credit, present and discount cards;
· Editing cash voucher content;
· Input cheaper goods bar-code for money appropriation;
· Unauthorized “Discount” operation;
· Cash voucher cancellation after customer payment (money appropriation);
· Incorrect document the return executing;
· Sham merchandise return.

Store management can use the SecurOS POS system to get information about sales statistics for the
analysis of the facts of violation of labor discipline, disputes arising from the implementation of the
settlement between cashiers and customers. Integration of the Module with the SecurOS system allows
it to be used with other monitoring systems e. g. video and audio control, access control system) and
equipment (e. g. barrier). Server-workstation rchitecture supports a distributed system configuration.

2.1 Implementation and Operation Principles


This section contains the software and hardware platform requirements for installing SecurOS POS; the
description of the system architecture; the description of the different types of configurations; and it
also provides recommendations regarding the placement of the SecurOS POS objects in the SecurOS
system Object Tree.

2.1.1 Hardware-Software Platform Requirements

This section summarizes the hardware/software requirements which are recommended to install the
SecurOS POS Module.

Warning! Calculations of individual configurations for best system performance, are recommended to be
performed with a Intelligent Security Systems specialist.

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SecurOS POS 9 User Guide
General Description

2.1.1.1 Server Requirements To Install SecurOS POS Module


Basic requirements for the SecurOS servers are listed in the SecurOS Administration Guide.

2.1.1.2 Operator Workstation and SecurOS POS Dedicated DB Server Requirements


Requirements for the Operator Workstation and the Dedicated DB Server are listed in the SecurOS
Administration Guide.

2.1.2 System Architecture

The architecture of the SecurOS POS Module is illustrated in Figure 1.

Figure 1. SecurOS POS Module Architecture

2.1.2.1 System Components


SecurOS POS consists of the following components:
· POS Terminal — system object. Represents the core of the SecurOS POS and is used to parse POS
data.

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General Description

· POS Camera — system object. Is used for the cashier operations on-line monitoring and recording
video.
· POS Monitor — system object. Is used for monitoring POS Terminal information in real-time mode
and for operation with the Database both in real-time and archive mode.
· SecurOS POS Database — SecurOS POS's PostgreSQL database. Intended to store cash vouchers
information. To display information stored in the Database, the POS Monitor object is used.

The SecurOS POS's objects (except Ddatabase) can be separated into Server-side and Client-side
components.

The following objects are the server-side components: POS Terminal and POS Camera; POS Monitor is
the client-side component.

2.1.3 System Operation

Information, provided by the cash terminal, is sent to the POS Terminal that parses data. Parsing is
performed with the appropriate parser depending on the type and model of the POS. On-line
monitoring of the cashier's operations and video recording are performed with the help of the SecurOS
Camera. Information about individual sales included into the receipt and also the video stream,
generated bu the SecurOS's Camera, are displayed in the POS Monitor. Using the POS Monitor operator
can perform on-line monitoring for the cashier operations and get information about current sales, and
also work with the receipt archive.

2.2 Types of Configurations


This section briefly describes common configurations of SecurOS POS.

2.2.1 Standalone Configuration

In this configuration, all components (server-side and client-side) of SecurOS POS will be installed on
one Video Server in the SecurOS security network. This configuration is typical for relatively small
systems, allowing for all types of SecurOS specific tasks to be done from one Computer: connection of
equipment, system administration, monitoring, and management of data coming from the installed
module(s).

2.2.2 Server-Workstation Configuration

In this case the SecurOS POS components are installed on different computers in accordance with their
types: server-side components are installed on a Video Server, client-side components — on a Operator
Workstation. The Database can be installed in conjunction with the server-side components (on the Video
Server), or on any computer in the security network, excluding the Operator Workstation.

Note. Configuration of the system is possible from any Computer in the security network, excluding the
Operator Workstation.

In this case on the Video Server the analysis of the cash operation and then storing them into the
database and the video archive will be performed. The Operator Workstation will be used for video
monitoring purposes and for working with the systemGUI.

Installing system components on computers with different types of pre-installed SecurOS software is
described in section Installing Module Software.

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SecurOS POS 11 User Guide
General Description

2.2.3 Distributed Configuration

In this case the Module software can be installed on different Computers: several servers and
workstations. Therefore each Computer will be responsible for performing certain tasks.

This configuration is intended to use for security systems with intense data streams. With the use of a
distributed configuration, computational tasks will be assigned to separate Computers to make the
functionality of the Module more efficient and balanced. This configurations allows for the use of
several Operator Workstations.

Note. Configuration of the system is possible from any Computer in the security network, excluding the
Operator Workstation.

Module server-side components have to be installed on a Video Server only. Module client-side
components — on Operator Workstation (see Installing Module Software). Data exchange between
operator workstations and video servers is done through the TCP/IP network.

The following tasks can be performed on separate servers/workstations (in a distributed configuration):
· Video capturing, processing of images, and saving them to video archive — on Video Server;
· Data recording (information about cash vouchers) in database—on database server (any computer
excluding Operator Workstation);
· Processing and analyzing data — on Video Server.

The Operator Workstation will be used for video monitoring purposes and for working with the system
GUI.

Note. A distributed server-workstation configuration allows for a further increase of the computational
resources by adding servers targeted to each specific task.

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SecurOS POS 12 User Guide
Deploying Module

3 Deploying Module
The Module installation procedure consists of the following stages:
1. Checking system requirements of the servers and workstations (see Sections Server Requirements
To Install SecurOS POS Module and Operator Workstation and SecurOS POS Dedicated DB
Server Requirements).
2. Installing Hardware (e. g. video capture cards) on each server and connecting external hardware
(e.g. cameras).
3. Installing Module Software.

3.1 Installing Hardware

Types and number of video capture boards depend on used video cameras. When using the serial port
interface for connecting POS to the computer, you may experience a situation where the number of
serial ports are not enough. To resolve this issue the following types of communication devices may be
applied:
· multi-board serial ports (PCI-format);
· devices that use USB-interface platform (external USB-SERIAL converters);
· specialized computer board containing multiple serial controllers and coordination unit with the
PCI bus.

Note. Modifications of the boards differ in the number of ports and their parameters. The number of ports is
determined by the number of POS terminals.

3.1.1 Cameras

The video cameras have to be installed directly next to the POS Terminals. There should be POS
Terminals and neighbouring gangway in camera view. Note that it is recommended to set camera to
recognize goods type on conveyer. Keep in mind the possibility of obstruction of the conveyor and the
cash desk by the cashier.

There are some guidelines for choosing and setting up video cameras and POS Terminals.

· Lens type. It is helpful to use cameras with auto-zoom lenses. The upper limit of the focal length
must be more then 80 mm. These lenses allow you to get contrast images from any distances.

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Figure 2. Camera Zoom Setup Example

Set up the aperture to reach the result when bar-code scanning area, a part of conveyer and POS
Terminals are in camera view.
· Camera features. Additional camera features: auto focus and auto shaking compensation should be
disabled.
· Enabling/ disabling the auto-iris function.. On constant lighting conditions out-of-diaphragm
objective or with manual tuning one can be used. On variable lighting (e. g. when POS Terminals
are close to windows) use cameras with auto-aperture. Auto-aperture may be used when there are
no quick brightness changes within the camera view. In other cases, this feature has to be turned
off.

To setup the iris diaphragm:


1. Turn the objective to auto-aperture mode.
2. Almost shade the camera aperture.
3. Make some snap-shots.
4. Watch the created images from the video-archive. If these images are blurry, slightly open the
aperture and repeat the procedure.

3.1.2 POS Terminals

Depending on POS Terminal type and its software the following connections to the security network
are possible:
· Connecting to Free Terminal Port;
· Connecting to Cash Voucher Printer Port;
· Connecting via Local Net.

3.1.2.1 Connecting to Free Terminal Port


This connection type is valid if POS Terminal has a free serial port and cash voucher text can be
duplicated via this port.

To implement this scheme, connect a POS Terminal serial port to server one.

Note. Cash voucher printer is connected to one POS Terminal COM port and computer — to another.

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Figure 3. Connecting to Free Terminal Port

3.1.2.2 Connecting to Cash Voucher Printer Port


This connection type is valid if it is impossible to use POS Terminal serial port.

Note. Be sure that your cash voucher printer supply RS-232 interface and there is a text format of data
communications.

Figure 4. Connecting to Cash Voucher Printer Port

3.1.2.3 Connecting via Local Net


This connection type is valid if POS Terminals can send cash voucher text via local net by using TCP/IP
protocol.

On applying this scheme printer is connected to its POS Terminal via COM port, and computer — via
local net.

Note. Be sure that there is a free port in local net router. Also check POS Terminals configuration parameters
for sending cash voucher data.

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Figure 5. Connecting via Local Net

3.2 Installing Module Software

This section describes Module software installation on a SecurOS network computer.

3.2.1 Installation Procedure

To install the SecurOS POS Module software do the following:


1. To start Module software installation launch the product setup file. In the displayed dialog window
(see figure 6) select the language which will be used during the installation process, then click the
OK button.

Figure 6. Select Setup Language Window

Warning! Language of the Module software is selected automatically and depends on the language of the the
installed SecurOS software. If Module supports the language that you has specified when installing the
SecurOS software, then Module software is installed on the same language. If Module does not support the
language that you has specified when installing the SecurOS software, then Module software is installed in
English.

2. System will display the Welcome to the InstallShield Wizard window (see figure 7).

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Figure 7. Welcome to the InstallShield Wizard Window

Setup Wizard will guide you through a number of screens to gather all the required information prior to
copying any files. You can quit Setup Wizard and cancel the procedure at any step without
consequences. You can also go back to any previous step to alter settings by clicking Back button. Click
the Next button to continue.
3. The system will display the Setup Type window (see figure 8).

Figure 8. Setup Type Window

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Deploying Module

By default the Full installation mode is selected in the Setup Type window, in which all Module
components are supposed to be installed. To install certain components select Custom installation in
the drop-down list. Click the Next button.
4. If the Custom option was selected in the previous step, the system will display the Custom Setup
window (see figure 9).

Figure 9. Custom Setup Window

In the Custom Setup window select components that have to be installed. Click the Next button to
continue.
5. System will display the Ready to Install the Program window (see figure 10).

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Figure 10. Ready to Install the Program Window

Click the Install button to begin the installation.


6. System will display the Java Setup - Welcome window (see figure 11).

Figure 11. Java Setup - Welcome Window

Click the Install button to continue.


7. If out of date Java version is detected on the computer, system will display the Java Setup -
Uninstall out-of-date versions (see figure 12).

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Figure 12. Java Setup - Uninstall out-of-date versions Window

To continue with installation and remove out of date Java versions click the Uninstall button.
8. When out of date Java versions will be removed and actual one will be installed system will display
the Java Setup - Progress window (see figure 13).

Figure 13. Java Setup - Progress Window

Click the Next button to continue.


9. System will display the Java Setup - Complete window (see figure 14).

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Figure 14. Java Setup - Complete Window

Click the Next button to continue.


10.If the installation has finished successfully, the system will display the InstallShield Wizard
Completed window (see figure 15).

Figure 15. InstallShield Wizard Completed Window

Click the Finish button to exit the SecurOS POS Module installation program.

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Note. The Setup Wizard can ask you to restart the computer. If a restart is not done immediately, you must
restart the computer before the first launch of SecurOS.

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SecurOS POS 22 User Guide
Module Administration

4 Module Administration
This section describes the SecurOS POS Module objects and their settings.

4.1 Objects Reference

Warning! Open the TCP port of Database object in the firewall settings for proper module operation.

To make the setup procedure more convenient it is recommended to perform operations in the
following order:
· Database Object Creation and Configuration.
· POS Terminal Object Creation and Configuration.
· POS Camera Object Creation and Configuration.
· POS Monitor Object Creation and Configuration.

4.1.1 Database Object Creation and Configuration

This object defines database to register recognized cash vouchers. It sets the operations over the
database.

Warning! SecurOS POS's PostgreSQL database is created on the Video Server by default with the pos name
during Module software installation.

To create and configure the Database object do the following:


1. Enter administration mode.
2. Select the Security Zone object in the SecurOS Object Tree, then create a Database child object.

Note. Several Database objects within the same parent object are combined into the Databases logic group in the
Object Tree.

3. Set the following parameters in the Database object settings window (see figure 16):

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Figure 16. Database object settings window

Table 1. Database object settings

Parameter Description

Type Select the database type from the list. Default value is PostgreSQL.

DNS-name or IP-address of SecurOS POS PostgreSQL database


server.

Note. Use of DNS name is preferred to avoid possible issues in a local


Host network with DHCP server and dynamic IP addresses.

If the database is installed on the local computer which is used to


configure the system, use default value.

Port Port number for database connection. Default value is 5432.

Database name, user name and password are as defined during the
Database name, User,
SecurOS POS Module software installation. Default values are pos,
Password
postgres, postgres.

To check the database connection with the defined parameters click


the Test connection button. If the parameters are set correctly and
Test connection
there is a connection to the LAN, then OK will be displayed to the
left of the button.

Retention period for records (in days). If set to 0, the records are not
deleted.
Erase records older than
Note. Database cleanup occurs each time when you restart SecurOS.

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Module Administration

Warning! One should not manually edit tables of the Module database, otherwise the Module might not work
properly.

4.1.2 POS Terminal Object Creation and Configuration

This object represents a group of Module objects and defines to POS Terminal connection type.

To create and configure the POS Terminal object do the following:


1. Enter administration mode.
2. Select the Computer object in the SecurOS Object Tree, then create a POS Terminal child object.
3. Set the following parameters in the POS Terminal object settings window (see figure 17):

Figure 17. POS Terminal object settings window

Table 2. POS Terminal object settings

Parameter Description

Network (select one of the POS connection methods)

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Module Administration

Parameter Description

Select this option to use server connection to POS Terminal via


local TCP/IP network. Select TCP/IP protocol connection port
from the drop-down list box: TCP or UDP.
Network
Specify the following parameter:

· Port — a number of the network port POS Terminal is


connected to (type it manually).

Select this option to use server connection to POS Terminal via


serial COM port.

Specify the following parameters of the COM port:

· Port — a serial COM port POS Terminal is connected to


(select from the drop-down list box);

· Speed — data transfer rate (select from the drop-down list


box). The lower rate results in the more reliable data transfer
process;

· Data bits — a number of data bit transferred from POS


Terminal (select from the drop-down list box);
RS232
· Parity — a parity bit sending in POS Terminals data
transmission (select from the drop-down list box). Possible
values: Odd, Even, None, Mark, Space;

· Stop bits — a number of stopping bit transferred from POS


Terminal (select from the drop-down list box);

· Flow control — a type of data flow control (select from the


drop-down list box).. Possible values: Hardware, None,
Software;

· DTR, RTS — select these checkboxes to support DTR


and/or RTS flow control in serial communication protocols.

Select a parser profile from the list (used to integrate the POS
Receipt parsing profile Terminal, see POS Terminal Integration Guide for more
information).

Select from the drop-down list box corresponding Database


Database
object to store cash vouchers from POS terminal.

4.1.3 POS Camera Object Creation and Configuration

This object defines communication between objects the POS Terminal and SecurOS cameras.

To create and configure the POS Camera object do the following:


1. Enter administration mode.
2. Select the POS Terminal object in the SecurOS Object Tree, then create a POS Camera child object.
3. Set the following parameters in the POS Camera object settings window (see figure 18):

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Figure 18. POS Camera object settings window

Table 3. POS Camera object settings

Parameter Description

Select a camera to display subtitles on its video


output.
Real camera name Warning! Value of the Duration of pre-recording
parameter of the appropriate Camera object must be
set not less than 2 seconds.

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Parameter Description

Video recording parameters. Choose the


required mode by selecting the corresponding
checkbox. Possible values:

· No recording — do not record video for a


cash voucher;

· One frame per receipt line — record


Recording params a frame for a commodity (a cash voucher
line); This mode requires the Duration of
pre-recording parameter's value of the
corresponding Camera object to be not less
than 10 seconds;

· Whole receipt — record video of whole


cash voucher.

Subtitles params

Titles color. Default color is white.

Base text color To set/change the color, click the Select button.
Choose the required one from the appeared
window.

Marked words field. To mark a word in titles,


type in it in field box and click the Add button.
Choose a color to mark the word in the appeared
Word
window. The word and selected color will be
registered in table of marked titles words (see
below).

Table of color marked titles words.

To remove a word from the table, select it and


click the Remove selected button. If a word can
occur in receipt both in a lowercase and
Table uppercase, but it has to be highlighted in any
case, one can use the ignore case function. To
make system always mark a word in titles
regardless of its register, select the word in the
table and choose Ignore case checkbox.

Select this checkbox to set titles timeout on no


POS Terminal operation. Time is set in seconds
Clear screen after on the right field. The clear checkbox means that
titles of last cash voucher will be displayed till
there is no new one.

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4.1.4 POS Monitor Object Creation and Configuration

This object defines the operator interface.

To create and configure the POS Monitor object do the following:


1. Enter administration mode.
2. Select the Desktop object in the SecurOS Object Tree, then create a POS Monitor child object.
3. Set the following parameters in the POS Monitor object settings window (see figure 19):

Figure 19. POS Monitor object settings window

Table 4. POS Monitor object settings

Parameter Description

Select in the list a POS Terminal object checkbox that will


POS Terminal
provide POS data to display in Operator GUI.

Select from the drop-down list box a hardware monitor to


Display
display the operator interface.

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Parameter Description

Select this check box to display protocol window in operator


Events log
interface.

Left and top positions, width and height of the protocol window
X, Y, W, H
on screen in percent, relative to desktop size.

Select this check box to display information panel in operator


Information panel
interface.

Left and top positions, width and height of the information


X, Y, W, H
panel on screen in percent, relative to desktop size.

Specify in this field maximum number of records in cash


Display ... last receipts
voucher protocol (see Working with Protocol).

Select Media Client object from the object tree to display video
from cameras. For this Media Client object select the Show
subtitles and Show Camera ID check boxes and set the
following position coordinates: X — 0, Y — 0, W — 60, H — 60
Media Client (see SecurOS Administration Guide).

Note. Specified above settings are recommended to use if Media


Client, Event log window and Inf ormation Panel are displayed on the
same hardware monitor.

4.2 Configuration Examples


This section contains SecurOS POS Module object configuration examples for the following system
configurations:
· Standalone Configuration;
· Server-Workstation Configuration.

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4.2.1 Standalone Configuration

The SecurOS POS Object Tree for a standalone configuration is represented in Figure 20.

Figure 20. Object Tree for standalone configuration

To configure SecurOS POS in a standalone configuration do the following:


1. Open settings window of the Computer which role is Video Server (see SecurOS Administration
Guide) and setup the following parameter:
· Directory ® set Read/Write access for video for at least one of the selected directories (e. g. for
C:).
2. Depending on the number and type of video cameras used, create one or several Video Capture Device
objects (see SecurOS Administration Guide).
3. Create one or several Camera objects with the following parameters:
· Channel number ® set the actual number of the labeled BNC connector the first camera is
attached to;
· Pre-recording phase duration ® set a value not less than 2 seconds.
4. Create a Database object (see Database Object Creation and Configuration). Define the database for
storing the recognized cash vouchers and set the retention period if necessary.
Set the following parameters:

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· Host ® set the server external IP address (by default the 127.0.0.1 computer internal address is
specified).
· Port ® specify port (by default 5432 port is used).
· Database name® set SecurOS POS database name, specified during Module software installation.
· User/Password ® set user name and password, specified during Module software installation.

It is necessary to configure the connection to external IP addresses on the specified PostgreSQL


server.

To configure connection to external IP addresses, edit the postgresql.conf and pg_hba.conf


PostgreSQL files: the listen_addresses = ’*’ string must be added in the postgresql.conf
file, and permissions for SecurOS POS Operator Workstations or Video Server must be added in the
pg_hba.conf. For example:

host all all 0.0.0.0/0 md5

Note. To check connection with remote database on Operator Workstation use Test connection button or
pgAdmin utility.

5. Create a POS Terminal object (see POS Terminal Object Creation and Configuration). Define
parameters of the POS Terminal connection. Select in the Database field the Database object created
in the previous item.
6. Create one or several POS Camera objects (see POS Camera Object Creation and Configuration)
depending on number of cameras observing POS. Specify Recording params to record video and
Subtitles params to display subtitles.
7. Create a Desktop object.
8. Create a Media Client object. Specify the following parameters:
· Media Client window position: X — 0, Y — 0, W — 70, H — 70;
· Select the Hardware acceleration checkbox in the Display options tab.
· Select the Show subtitles checkbox in the Cameras tab. Specify required parameters of the
subtitles.
9. Create a POS Monitor object (see POS Monitor Object Creation and Configuration). Specify the
following parameters:
· Choose the corresponding POS Terminal object;
· Choose the corresponding Display object from the drop-down list box;
· Select Enabled/ Enabled checkboxes to sidplay Event log window and Inf ormation panel and specify
the following windows position parameters:
- Event log: X — 70, Y — 0, W — 30, H — 100;
- Inf ormation panel: X — 0, Y — 70, W — 70, H — 30.
· Select the Media Client object from the Media Client table to display video from cameras.
10.Leave the administration mode.

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4.2.2 Server-Workstation Configuration

The SecurOS POS Object Tree for a server-workstation configuration is illustrated in figure 21.

Figure 21. Object Tree for a server-workstation configuration

To configure SecurOS POS in a server-workstation configuration do the following:


1. Open settings window of the Computer which role is Video Server (see SecurOS Administration
Guide) and setup the following parameter:
· Directory ® set Read/Write access for video for at least one of the selected directories (e. g. for
C:).
2. Depending on the number and type of video cameras used, create one or several Video Capture Device
objects (see SecurOS Administration Guide).
3. Create one or several Camera objects with the following parameters:
· Channel number ® set the actual number of the labeled BNC connector the first camera is
attached to;
· Pre-recording phase duration ® set a value not less than 2 seconds.

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4. Create a Database object (see Database Object Creation and Configuration). Define the database for
storing the recognized cash vouchers and set the retention period if necessary.
Set the following parameters:
· Host ® set the server external IP address (by default the 127.0.0.1 computer internal address is
specified).
· Port ® specify port (by default 5432 port is used).
· Database name® set SecurOS POS database name, specified during Module software installation.
· User/Password ® set user name and password, specified during Module software installation.

It is necessary to configure the connection to external IP addresses on the specified PostgreSQL


server.

To configure connection to external IP addresses, edit the postgresql.conf and pg_hba.conf


PostgreSQL files: the listen_addresses = ’*’ string must be added in the postgresql.conf
file, and permissions for SecurOS POS Operator Workstations or Video Server must be added in the
pg_hba.conf. For example:

host all all 0.0.0.0/0 md5

Note. To check connection with remote database on Operator Workstation use Test connection button or
pgAdmin utility.

5. Create a POS Terminal object (see POS Terminal Object Creation and Configuration). Define
parameters of the POS Terminal connection. Select in the Database field the Database object created
in the previous item.
6. Create one or several POS Camera objects (see POS Camera Object Creation and Configuration)
depending on number of cameras observing POS. Specify Recording params to record video and
Subtitles params to display subtitles.
7. Create a Computer object with ID equal to the NetBIOS name of the computer to be used as an
Operator Workstation, and set the following parameters:
· Network address ® IP address or DNS/WINS name of the computer within the local TCP/IP
network.
8. Create a Desktop object.
9. Create a Media Client object. Specify the following parameters:
· Media Client window position: X — 0, Y — 0, W — 70, H — 70;
· Select the Hardware acceleration checkbox in the Display options tab.
· Select the Show subtitles checkbox in the Cameras tab. Specify required parameters of the
subtitles.
10.Create a POS Monitor object (see POS Monitor Object Creation and Configuration). Specify the
following parameters:
· Choose the corresponding POS Terminal object;
· Choose the corresponding Display object from the drop-down list box;
· Select Enabled/ Enabled checkboxes to sidplay Event log window and Inf ormation panel and specify
the following windows position parameters:
- Event log: X — 70, Y — 0, W — 30, H — 100;

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- Inf ormation panel: X — 0, Y — 70, W — 70, H — 30.


· Select the Media Client object from the Media Client table to display video from cameras.
11.Launch the client software on the Operator Workstation and specify the Video Server IP address (or
DNS/WINS name) when prompted.
12.Leave the administration mode.

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5 Working with Module


Typical operator interface is shown in the Figure 22.

Figure 22. Operator Interface

Operator interface consists of the following elements:


· Event protocol window (on the right side) — see Working with Protocol;
· Media Client (left top) — see Working with Media Client;
· Inf ormation panel (left bottom) — see Working with Information Panel.

As a POS operator, one can do the following:


· view video frame associated with a cash voucher, see Working with Protocol;
· search a commodity through protocol and archive, see Working with Receipts archive Tab;
· fetch POS Terminals events, see Working with Receipts archive Tab;
· browse recept information, see Working with Information Panel;
· monitor cashier work, see Working with Media Client.

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5.1 Working with Protocol


The appearance of the Event Viewer window is shown in Figure 23.

Figure 23. Event Viewer window

Protocol window contains two tabs:


· Results — is used to monitor POS operations, see Working with Protocol Tab section;
· Receipts archive — is used to search commodity (receipt) on the specified parameters, see
Working with Receipts archive Tab section.

To switch between tabs, left-click it.

To look through the list of records one can use either mouse scroll and scroll bar or the following key
buttons: , Ї, Home/End, Page Up/Page Down.

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5.1.1 Working with Protocol Tab

The Results tab displays a list (in table form) of last commodities passed in the conveyor's scanner field
of view. The table can consists of the following fields which contain information about commodity and
receipt:
· Terminal ID — POS Terminal object ID that represents appropriate POS;
· Receipt ID — receipt ID;
· Start time — receipt start time;
· Stop time — receipt stop time;
· Article — commodity article;
· Product name — commodity name;
· Count — commodity quantity (or weight);
· Amount — commodity price/receipt total sum;

Note. Amount marked negative means merchandise return. When commodity is returned the appropriate
event is added to the receipt. Rows which correspond with the returned commodity (and receipt) are
highlighted with the contrast background (for example, see figure 23).

· Discount — discount for the commodity/receipt;


· Cashier — cashier personal data (for example, cashier name);
· Discount card — discount card ID;
· Barcode — commodity barcode (in numeric form);
· Comment — arbitrary comment for sale.

The table can also displays events both not related to the receipt (for example, cashier authorization,
etc.) and elating to the receipt (for example, returns of commodity). Each event is marked in the table
with the icon (see figure 24).

List of fields displayed in the table is configured by operator with the help of context menu. Context
menu is called by right clicking on the table head (see figure 24).

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Figure 24. Protocol context menu


Currently displayed fields are marked in the context menu with the icon. To add/delete required field
click the name of the appropriate field in the context menu list.

All sold commodities are grouped by receipt which is relevant to the appropriate sale (see figure 24). In
the Product name field of the appropriate table row the total numbers of receipt positions is displayed.
By default sale list of the receipt is expanded ( ). To collapse/expand receipt click the /
button.

Note. If individual receipt has a lot of sale positions only last three are displayed in the table; list of other
positions is masked with the ". . ." characters in the Product name field (see figure 24). To expand masked
positions simply click this field.

The protocol window can display both records of all POS terminals connected to the system and records
of the selected POS terminal. The All terminals and Terminal #.. buttons placed on the right of the
protocol window are used to control records displaying mode (see figure 24). By default records of all
terminals specified to work with system are displayed (the All terminals button ( ) is active). To
display records of selected terminal click the appropriate button (for example, ).

Note. List of POS terminals to display data in the protocol window is specified in the POS Monitor object
settings (see POS Monitor Object Creation and Configuration).

Protocol can operate in two modes:


· Manual mode (the Manual mode button is pressed) — fixed mode (but the cash voucher and
commodity lists are increased in real-time). On any record selection monitor will display the “stop
frame” of the POS Terminal operation and Information window will display the corresponding
commodity detailed information (active observation);
· Automatic mode (the Auto mode button is pressed) — live video. A new record of a new
commodity moves to the beginning of the list. There is the POS Terminal operation on the video
monitor. Information window displays the current commodity detailed information. This is a
passive observation.

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Note. Number of records displayed in the protocol window is specified in the POS Monitor object settings
(see POS Monitor Object Creation and Configuration). If specified number of displayed records is exceeded
in the list of protocol window, the oldest records removes from the protocol window, but not from the
database.

To browse the POS Terminal operation information, click the corresponding record in a protocol. The
record will be marked and information window will display the detailed information on the operation
(see Working with Information Panel).

5.1.2 Working with Receipts archive Tab

Use the Receipts archive tab to search for a cash voucher or commodity in database Searching can be
performed in one of two modes: Simple search and Advanced search (see Searching section). Search
results can be exported into the external XLS-file (Microsoft Excel format, see Working with Search
Results section).

5.1.2.1 Searching
Search in archive can be performed in one of two modes: Simple search and Advanced search. By default,
when the Receipts archive tab is activated, system turns to the Simple search mode and displays the
Search string (see figure 25).

Simple search is performed on all fields of the protocol table, except the Start time and the Stop time. To
start simple search type the required character set in the Search string field, then click the Search
button. System will display records of all cash vouchers for which at least one field of the the
appropriate commodity sale row contains specified combination of characters. Such records are
highlighted in turquoise in the protocol window. For example, if milk character set is specified in the
search string, then the following information will be displayed in the protocol window (see figure 25).

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Figure 25. Receipts archive tab in Simple search mode

To switch to the Advanced search mode click the Advanced search button. System will display the
Search form (see figure 26) which is used to specify the parameters of the Advanced search.

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Figure 26. Protocol Window: Search form

The searching parameters are the following:


· Terminal ID field — POS Terminal ID;
· Receipt ID field — cash voucher ID;
· Cashier name field — cashier name;
· Date (from/ to) field — date of the operation;
· Article field — commodity article;
· Receipt amount (min.-max.) field — sum in the cash voucher;
· Sale amount (min.-max.) field — commodity price;
· Receipt discount (min.-max.) field — discount for the cash voucher sum;
· Sale discount (min.-max.) field — discount for the commodity sum;
· Product name field — commodity name;
· Event field — event search;
· Products count (min.-max.) field — commodity quantity (or weight);
· Discount card field — discount card ID;
· Barcode field — commodity barcode (numeric form);
· Comment field — arbitrary comment to sale.

Warning! Select the Case sensitivity checkbox if the case of letters in the text search options (for example,
Product name) should be taken into account.

Note. All search parameters are optional. One can combine it anyhow. Below is the example of the search
procedure.

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To search for a cash voucher (commodity) do the following:


1. Specify search criteria, i.e. select appropriate search fields checkboxes and set parameter values. For
example:
· for a sale date-matching search activate Date (from/ to) checkbox and set a time interval. To set it
one can use either Calendar button ( , see figure. 26) and select date from the calendar window
(see figure 27) or type in manually. If the parameter is disabled then Module starting up time will be
set as start search time;

Figure 27. Calendar Window

· for a commodity name-matching search activate Product name checkbox and set a full or a part of
the commodity name etc;
· select the Case sensitivity checkbox if commodity name contains capital letters.
2. Click the Search button to start search procedure.
System will display met the requirements records (marked as bold type) and a list of corresponding
cash vouchers.

Note. As a protocol window displays all goods for the cash vouchers, it will contain and inconsistent ones (not
marked, common type) also.

5.1.2.2 Working with Search Results


List of records that are compliant with the specified search criteria are displayed in the search result
protocol. If the records number more than 100 the list will be organized in pages.

To browse search results, click the or button on the search form.

To browse the first/ last page of the search results, click the or button on the search form.

To browse the POS Terminal operation information, select the corresponding record in a protocol. The
record will be marked and information window will display the detailed information on the operation
(see Working with Information Panel).

Operator can export the result records in XLS file.

To export records do the following:


1. Click the Export button on the search form. System will display the standard save file window.
2. Specify the path and file name for the records.
3. Click the Save button.

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5.2 Working with Information Panel


Inf ormation Panel displays detailed information on active (or selected) record in a protocol. Information
is displayed for any record that is selected in any of the following lists:
· list of records of the Results tab in Manual and Automatic modes (see Working with Protocol
Tab);
· search results list in the Receipts archive tab (see Working with Receipts archive Tab).

Figure 28. Information Panel: current commodity record of the cash voucher

Inf ormation Panel contains the following information (see Figure 28):
· Terminal field — POS Terminal ID;
· Cashier field — cashier name (defines on POS Terminal user authentication);
· Receipt field — cash voucher ID;
· Sale details area — commodity detailed information:
- Product field — commodity name;
- Article field — commodity article;
- Count field — commodity number;
- Discount field — discount value;
- Amount — commodity price;
- Time field — date and time of operation (sale);
· Total field — total sum taking the current commodity into account.

Colors of Inf ormation Panel fields allow visual controlling of current commodity status (for description
of color identification of the current operation record see Table 5).

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Table 5. Color identification of information panel fields

Color Record status

The Amount field contains commodity price of the active record.


White The current cash voucher contains no commodity with negative
value of Amount field, see Figure 28.

The Amount field of the active record has negative value (item is
Red to be returned), see Figure 29. Indication isapplied both in Manual
and Automatic mode, and also in the Search mode.

The Amount field has positive value but the current cash voucher
contains commodity record with negative value of the Amount
field, see Figure 30.
Yellow
Note. This indication is used only for records displayed in the
Receipts archive tab.

Figure 29. Information Panel: the current item is to be returned

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Figure 30. Information Panel: the cash voucher contains item to return

5.3 Working with Media Client


SecurOS's Media Client serves for video monitoring and video controlling. Use it to browse archive
records. In live video mode monitor displays camera view, in archive one — archive records.

For more information about work with the Media Client (e.g. switching layouts and cameras, working
with archive, image zoom) see SecurOS Quick User Guide.

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Appendixes

6 Appendixes
The appendix contains a description of Events and Commands of the Module objects and additional
information, and other information required to configure and operate the system.

6.1 Appendix A. Module Events and Commands Reference


SecurOS system events programming is described in SecurOS Programming Guide. Listed below are
the parameters of the events generated by the SecurOS POS and all the corresponding commands.

6.1.1 POS Terminal

Object type identifier: POS_SERVER.

Table 6. POS_SERVER events

Event identifier: RECEIPT_BEGIN

Event name in macro: Receipt begin detected

Description: Cash voucher begins

Parameters:

receipt_id Cash voucher ID

start_time Cash voucher start time

Event identifier: RECEIPT_END

Event name in macro: Receipt end detected

Description: Cash voucher ends

Parameters:

receipt_id Cash voucher ID

stop_time Cash voucher stop time

total_amount Total sum

Event identifier: EVENT_DETECTED

Event name in macro: Sale detected

Description: POS Terminal event (cashier authorization, merchandise return, etc)

Parameters:

description Event description

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event_time Time of the event

Event identifier: SALE_DETECTED

Event name in macro: Sale detected

Description: New sale

Parameters:

sale_id Sale record ID

product_name Commodity name

count Commodity number (or weight)

cost Commodity price

sale_time Time of the sale

article Article

cashier_name Current cashier

Commands: none.

6.2 Appendix B. Technical Support Information

Current section contains service information that is necessary on addressing to Intelligent Security
Systems Technical Support.

Note. Collected data have to be send to the Intelligent Security Systems Technical Support Team (see Getting
Technical Support).

To ensure quick technical support, prepare the following technical information:

Warning! Data in items marked by "*'' are necessary to report.

1. (*) User (customer) name to address to.


2. (*) Organization name.
3. (*) User (or organization) contacts: phone, e-mail.
4. Name of a personal Intelligent Security Systems manager (on Intelligent Security Systems authorized
partner case). Otherwise, give the following data:
· Company where the hardware and software components were purchased.
· Actions proposed to solve the problems announced by a partner from whom the product was
purchased.
5. (*) Problem description.
6. (*) Actions results in the problem.
7. List of changes which result to the problem in case of applying after some changes in system
settings/configuration.

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8. System and diagnostic information on computer and SecurOS system configuration obtained from
the SystemInfo utility (see SecurOS Administration Guide for detailed information about utility).
If it is impossible to run the utility provide the following information:
· (*) Guardant keys identifiers and Dallas code;

Note. Equipment Dallas code can be found by the Hardware Report Utility (see SecurOS Administration
Guide for detailed information about utility).

· (*) name and version of the installed Intelligent Security Systems company software.
· total number of video servers and monitoring (operator) workstations in the system;
· operating system (name and service pack version).
9. Another useful information, if possible. For example:
· computer equipment configuration.
· central processors load.
· main and virtual memory used volumes.
· network load.
· network and network neighborhood configuration.

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Index

I
Information panel, parameter,
POS Monitor, 29
Index installation,
cameras, 12
Hardware installation, 12
Installation procedure, 12, 15
B Software installation procedure, 15

Base text color, parameter,


POS Camera, 27
M
Media Client, parameter,
C POS Monitor, 29

Camera,
Camera features, 13
N
Lens type, 12 Network, parameter,
Setting up iris, 13 POS Terminal, 25
Clear screen after, parameter,
POS Camera, 27 P
Client-side components, 10 Password, parameter,
Configuration examples, Database, 23
Client-server configuration, 32 Port, parameter,
Standalone configuration, 30 Database, 23
Configurations, POS Camera object description, 25
client-server configuration, 10 POS Monitor object description, 28
Distributed configuration, 11 POS Terminal object description, 24
Standalone configuration, 10 POS Terminal, parameter,
Connection settings, parameter, POS Monitor, 28
POS Terminal, 24

D R
Real camera name, parameter,
Database name, parameter, POS Camera, 26
Database, 23 Receipt parsing profile, parameter,
Database object description, 22 POS Terminal, 25
Database, parameter, Recording params, parameter,
POS Terminal, 25 POS Camera, 27
Display ... last receipts, parameter, RS232, parameter,
POS Monitor, 29 POS Terminal, 25
Display, parameter,
POS Monitor, 28 S
E Server-side components, 10

Erase records older than, parameter,


Database, 23
T
technical support,
Events log, parameter,
how to get, 5
POS Monitor, 29
how to prepare service information, 47

H Test connection, parameter,


Database, 23
Host, parameter, Type, parameter,
Database, 23 Database, 23

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Index

U
User, parameter,
Database, 23

W
Word, parameter,
POS Camera, 27

X
X, Y, W, H, paameters,
POS Monitor (Events log), 29
POS Monitor (Information panel), 29

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