Bulletin No.

: 18-NA-072
Service Bulletin Date: March, 2020

TECHNICAL
Subject: Reduced Engine Power, Reduced Engine Power Displayed on Driver Information
Center (DIC), Malfunction Indicator Lamp (MIL) Illuminated - DTC P228C

Attention: This bulletin only applies to vehicles that utilize E85 fuel.

This bulletin replaces PIP5385D. Please discard PIP5385D.

Model Year: VIN:

Brand: Model: Engine: Transmission:
from to from to
LaCrosse 2012 2016 3.6L (LFX)
Buick Regal 2012 2017 2.4L (LEA)
Verano 2012 2017 2.4L (LEA)
ATS 2013 2015 3.6L (LFX)
Cadillac 3.0L (LFW)
SRX 2012 2016
3.6L (LFX)
Caprice 3.0L (LFW)
2012 2017
PPV 3.6L (LFX)
Captiva 2.4L (LEA)
2012 2015
(VIN L) 3.0L (LFW)
Captiva 2016 2018 3.0L (LFW)
Chevrolet
2.4L (LEA)
Equinox 2011 2017 3.0L (LFW)
3.6L (LFX)
Impala
2012 2020 3.6L (LFX)
Models
Terrain
2011 2011 3.0L (LFW)
(VIN L)
GMC
2.4L (LEA)
Terrain 2012 2017
3.6L (LFX)

Copyright 2020 General Motors LLC. All Rights Reserved.

Page 2 March, 2020 Bulletin No.: 18-NA-072

North America, Middle East, Israel, Europe, China, GM Korea, Japan, Thailand,
Involved Region or Country
Brazil, Peru
Additional Options (RPOs) E85 Fuel Compatible (RPO FHS)
Some customers may comment on the following conditions:
• Reduced engine power
• Reduced Engine Power message displayed on DIC
• MIL illuminated
Condition Some customers may also comment that the MIL and Reduced Engine Power message
displayed clears after cycling the ignition key.
Some technicians may find DTC P228C (Fuel Pressure Regulator Control Performance -
Low Pressure) has set again in the Engine Control Module (ECM) as current or history.
Some technicians may also find a prior repair of the high-pressure fuel pump.
This condition may be caused by excessive use of E85, causing a plunger internal to the
Cause
fuel pump to stick.
Note: To help keep the engine running efficiently, fill the tank with gasoline, up to E15,
Correction after filling the tank with E85 one or two times.
If the code is set, proceed with the Service Procedure below.

Service Procedure Parts Information

1. Take a large fuel sample from the fuel system in a For part numbers of fuel pump lines, refer to the
clean glass or metal container. Electronic Parts Catalog (EPC).
2. Inspect for any contaminants in the fuel.
Causal Part
⇒ Place the container on a level surface for Part Description RPO Number Qty
approximately 5 minutes in order to allow
settling of the particulate contamination. Pump, Fuel 12690072
(High All
3. Verify there are no physical contaminants present x 1
Pressure) (HFV6)
in the fuel sample: E85 (FHS)
• If contamination is found in the fuel sample, Pump, Fuel 12691097
inspect the fuel tank and strainer for buildup or (High LEA
blockage then completely clean the fuel system x 1
Pressure) (4 CYL)
and add E-10/15 fuel. Refer to Fuel System E85 (FHS)
Cleaning in SI.
⇒ Contamination in the fuel is not warrantable.
• If contamination is not found in the fuel sample
and/or SI diagnostics leads to a high pressure
fuel pump concern, replace the high-pressure
fuel pump and related lines per SI. Refer to Fuel
Pump Replacement in SI.
Advise the customer to run a tank of premium or Top
Tier E-10/15 fuel (1 tank) through the system to
effectively clean all fuel system components after
repair.
Bulletin No.: 18-NA-072 March, 2020 Page 3

Warranty Information
For vehicles repaired under the Base Emission
Warranty coverage (Code E), use the following labor
operation. Reference the Applicable Warranties section
of Investigate Vehicle History (IVH) for coverage
information.

Labor Operation Description Model Labor Time

Fuel Sample Inspection and High-Pressure
LaCrosse 1.8 hrs
Fuel Pump Replacement
Fuel Sample Inspection and High-Pressure
Regal 0.7 hr
Fuel Pump Replacement
Fuel Sample Inspection and High-Pressure
Verano 0.7 hr
Fuel Pump Replacement
Fuel Sample Inspection and High-Pressure
ATS 4.6 hrs
Fuel Pump Replacement
Fuel Sample Inspection and High-Pressure
SRX 1.8 hrs
Fuel Pump Replacement
Fuel Sample Inspection and High-Pressure
Caprice PPV 3.2 hrs
Fuel Pump Replacement
Fuel Sample Inspection and High-Pressure
Captiva (VIN L) 2.4L 1.0 hr
Fuel Pump Replacement
Fuel Sample Inspection and High-Pressure
4081958* Captiva (VIN L) 3.0L 1.8 hrs
Fuel Pump Replacement
Fuel Sample Inspection and High-Pressure
Captiva 3.1 hrs
Fuel Pump Replacement
Fuel Sample Inspection and High-Pressure
Equinox 2.4L 1.1 hrs
Fuel Pump Replacement
Fuel Sample Inspection and High-Pressure
Equinox 3.0L/3.6L 1.8 hrs
Fuel Pump Replacement
Fuel Sample Inspection and High-Pressure
Impala Models 1.8 hrs
Fuel Pump Replacement
Fuel Sample Inspection and High-Pressure Terrain
1.8 hrs
Fuel Pump Replacement (VIN L) 3.0L
Fuel Sample Inspection and High-Pressure
Terrain 2.4L 1.1 hrs
Fuel Pump Replacement
Fuel Sample Inspection and High-Pressure
Terrain 3.6L 1.8 hrs
Fuel Pump Replacement
*This is a unique Labor Operation for bulletin use only.

Version 5
Released March 07, 2018
March 20, 2018 – Updated the Condition, Service Procedure and Warranty Information
sections.
April 13, 2018 – Updated the Correction, step 3 of the Service Procedure and Parts
Modified
Information.
January 23, 2019 – Added 2019 to Impala and added a Note to Correction section.
March 04, 2020 – Added the 2020 Impala, updated the Involved Region or Country
section and updated the Warranty statement.

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper WE SUPPORT VOLUNTARY
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your TECHNICIAN
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the CERTIFICATION
information.