FACILITATE LEARNING SESSION

DEMONSTRATION OF SKILLS SCRIPT

Facilitate Training Session

Post the following:
 CBT components
signage
 Progress chart
 Workstation signage
Prepare tools and equipment
Set-up Multimedia

PRE
Happy morning! How are you today? I believe that you are much better
 Greet the trainees than yesterday.
 Let the trainees fill-up the
attendance sheet First, I would like to welcome every one. I am JULIE MAE T. GUANGA
 Explain RPL, pre-test and your facilitator in HOUSEKEEPING NC II.
Learner’s characteristics
Second, I would like to thank and congratulate all of you for choosing
COR JESU COLLEGE, INC. the place and venue for accumulating the
knowledge and skills you desire for.

Before we go on, let me first check the attendance. As I call your name,
may I ask you to submit your class card. This will confirm that you are
officially enrolled in this qualification.

(Call at least two STUDENTS name)

This time, I am going to administer the pre-assessment tools for you to

fill-up. It will be used in the preparation and scheduling of the activities
of each trainee.

Pre-assessment tool is the learner’s characteristics. This to identify your

learning styles. I will give 30 minutes to fill-in the said form. Get one and
pass. Ok done, may I collect the learner’s characteristics form.

Second is the self-assessment check. This is to recognize the skills that

are previously learned and experienced again. I will give you 30 minutes
to fill-in the said form. Get one and pass. Ok done, may I collect the self-
assessment checklist.

Lastly is the pre-test. This is to determine and measure current

knowledge about the topics covered in the qualification. It is a multiple
choice type of test. Fifteen items. Encircle the letter of the correct
answer. I will give you 30 minutes to accomplish the pre-test. Get one
and pass.

Time is up. may I collect the pre-test.

I hope you really answer honestly the pre-assessment tools because all
 Provide feedback on the the information or any information for that matter will be very useful as
Pre-assessment tool we will go on with our training sessions.

 Orient the trainees about Now, let’s proceed to the orientation proper.

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 the CBT Orient the following:
 CBT?
 The role of the trainer and the Trainee
 The competencies that has to be covered based on the TR
 The use of the CBLM
 Instructional facilities and resources
 Workshop and it’s station
 The evaluation system

 Tour the trainees to all the This time, we will all go around for you to familiarize your selves with
learning areas the different areas in the training center. It is very important that you
are very familiar and acquainted with the different areas so that as you
go along with your training, you will know where to go.

TOUR THE TRAINEES IN THE DIFFERENT CBT COMPONENTS

AFTER THE TOUR. DISMISS . . . REMIND THEM TO BE AROUND THE

FOLLOWING DAY FOR THE TRAINING PROPER

DURING

 Greet the Trainees Good morning Trainees… Welcome to the training proper

At this point, I will be assigning you your respective Work Station

 Assign Trainees to the Ms. kho, based on your self-assessment check, you have been working
different Work Station in a hotel for the past two years. You have knowledge and skills on
Laundry linen and guest clothes. And based on the certification of your
company, you have consistent excellent performance on Laundry linen
and guest clothes. And base on the demonstration you had presented
to me it shows that you are competent on Unit of Competency Laundry
linen and guest clothes. For that we will recognize your prior learning so
you will be exempted on Workstation Number 4 which is Laundry linen
and guest clothes and your first assignment is on Workstation Number
5 which is Cleaning public areas, facilities and equipment.

Ok Ms. kho you may now proceed to the learning resource area get the
CBLM on UC6 which is cleaning public areas, facilities and equipment,
read the Information Sheet and after reading the Information Sheet you
answer the self-check and check your answer base on the answer key if
you have any question you can call my attention. Ok, Mr. NIO you may
now proceed to the learning resource area..

Ms. Acosta, based on your pre-assessment tools. Your first assignment

will be on Workstation Number 5 which is Cleaning public areas,
facilities and equipment. Please follow me to the computer area.

Ok Ms. Acosta, please view this power point presentation on UC # 5

which is Cleaning public areas, facilities and equipment and after
viewing you may proceed to the learning resource area and answer the
self-check and check your answer base on the answer key. If any
question and clarification just call my attention.

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 Monitor Trainee (Ms. KHO) Ms./Mr. ______. How are you doing? Are you done reading the
 Demo and Re-Demo information sheet? How about answering the self-check? Have you
check your answer base on the answer key?

Good let us now proceed to the practical work area for your task.

Ms. KHO this is your work station 5 which is Clean public areas,
facilities and equipment. Your task is to demonstrate in Cleaning public
areas, facilities and equipment. I will be conducting the Demo, I want
you to observe. This is how to do it…

TRAINER PERFORM DEMO ON CLEANING PUBLIC AREAS, FACILITIES

AND EQUIPMENT

AFTER THE TRAINER PERFORM THE DEMO:

Ok Ms KHO this your Task Sheet follow the task sheet while practicing
your task and you can rate you own performance using this
performance criteria checklist. And be reminded while practicing your
task please observe safety precaution. If you have any question and
clarification just call my attention.

 Monitor trainee (Ms. Ms. Acosta How is the powerpoint presentation? Did you enjoy it?
Acosta) (Proceed to the
learning resource area) Good! Are you done answering the self-check? Have you check it?

Good. Now let us proceed to the practical work area for your task.

Ok Ms. Acosta this is your work station 5 which is Welcome guests and
take food and beverage orders. Your task is to demonstrate in
Welcoming guests and taking food and beverage orders. I will be
conducting the Demo, I want you to observe. This is how to do it…

TRAINER PERFORM DEMO ON PREPARING THE DINING

ROOM/RESTAURANT AREA FOR SERVICES.

AFTER THE TRAINER PERFORM THE DEMO:

Ok Ms Acosta this your Task Sheet follow the task sheet while practicing
your task and you can rate you own performance using this
performance criteria checklist. And be reminded while practicing your
task please observe safety precaution. If you have any question and
clarification just call my attention.

 Conduct Institutional Ms. kHO How is your practice?

assessment (for competent)
Are you ready to take t6he institutional assessment?

Very good let us now proceed to the institutional assessment area.

Ms. KHO this is our institutional assessment area which you will undergo
the written exam and the demonstration with oral questioning. This
method is to measure your underpinning knowledge and skills on UC # 2
which is Welcome guests and take food and beverage orders.

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 I believe you are ready Ms. KHO. First we will have the written exam

Your written exam is a multiple choice type of test it is 20 items just

encircle the letter of the correct answer I will give you 30 minutes for
your written exam. Do you have any question Ms. KHO.

On that regard you may begin your written exam.

Time is up. May I collect the paper?

Now let’s proceed to the demonstration and follow by oral questioning.

Given the materials and equipment you are ask to Welcome guests and
take food and beverage orders within 1 hour. While conducting the
demo please observe safety precaution. And please be reminded after
the demonstration follow by oral questioning. And I will be rating your
performance base on the performance criteria checklist. Any question
and clarification?

On that regard you may begin.

Time is up. Now let us proceed to the oral questioning.

TRAINER ASK ATLEAST ONE QUESTION RELATED TO THE DEMO.

Very good!

Ok I will be checking your achievement chart. You are done reading the
information sheet, answering the self-check and performing your task.

Now let us proceed to feed backing

 Feed backing (for Ms. KHO base on your written exam you have an excellent performance
competent) you got a perfect score

On your demonstration you are confident in performing your task.

On your oral questioning you are not confident in answering the

question but you’re answer are all correct.

For that reason I will be checking your progress chart for satisfactory
completed this Unit of competency which is Welcome guests and take
food and beverage orders and I will be awarding you this Certificate of
Achievement for being competent on the said unit of competency.

And Ms. KHO your next Workstation is work station Number 3 which is
Promote food and beverage products. You may now proceed to your
next workstation Ms. Duran.

 Conduct Institutional Ms. Acosta How is your practice?

assessment (for not yet
competent) Are you ready to take institutional assessment?

Very good let us now proceed to the institutional assessment area.

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 Ms. Acosta this is our institutional assessment area which you will
undergo the written exam and the demonstration with oral questioning.
This method is to measure your underpinning knowledge and skills on
UC # 2 which is Welcome guests and take food and beverage orders..

I believe you are ready Ms. Acosta. First we will have the written exam

Your written exam is a multiple choice type of test it is 20 items just

encircle the letter of the correct answer I will give you 30 minutes for
your written exam. Do you have any question Ms. Acosta.

On the regard you may begin your written exam.

Time is up. May I collect the paper?

Now let’s proceed to the demonstration and follow by oral questioning.

Given the materials and equipment you are ask to Welcome guests and
take food and beverage orders within 1 hour. While conducting the
demo please observe safety precaution. And please be reminded after
the demonstration follow by oral questioning. And I will be rating your
performance base on the performance criteria checklist. Any question
and clarification?

On the regard you may begin.

Time is up. Now let us proceed to the oral questioning.

TRAINER ASK ATLEAST ONE QUESTION RELATED TO THE DEMO.

OK!

I will be checking your achievement chart. You are done reading the
information sheet, answering the self-check but in performing your task
it seems you are not confident doing it. For that reason, I would like to
ask you to go back to your previous workstation which is Welcome
guests and take food and beverage orders. You need to practice more
so that you meet a certain level of mastery. Ok!

POST

 Greet the trainees Good Morning trainees!

 Administer Post-test and
Training Evaluation So you have undergone all the unit of competencies in Health Care
Services NCII.

Ok trainees, I have here with me some forms for you to fill up and
accomplish. One set is for your post-test and another set is the training
evaluation.

First I will administer to you the post-test.

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This posttest is to measure what you had learned during the training. It
is a multiple choice type of test. Fifteen items. Encircle the letter of the
correct answer. I will give you 30 minutes to accomplish the pre-test.
Get one and pass. Time is up, may I collect the post-test.

Now, I will administer to you the training evaluation.

The primary purpose of this training evaluation is to identify areas for

improvement, for that reason please fill up what is outline in the
training evaluation honestly.

I will give you thirty minutes to accomplish the training evaluation. Get
one and pass.

Are you done? May I collect the training evaluation?

Again trainees, I would like to congratulate everybody for having been

completed all the unit of competencies required in this qualification
Health Care Services NCII. And you are now qualified to undergo the
National Assessment.

We will be announcing when and where will be you’re National

assessment. Please keep posted.

Again congratulation and good luck.

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