USER MANUAL

Top Mount Frost Free Refrigerator Freezer

REFRIGERATION
Models: WTM1800WC, WTM2000WC
contents
congratulations contents

Congratulations and thank you for choosing our Important safety instructions . . . . . . . . . . . . . 3
refrigerator/freezer. We are sure you will find your new
appliance a pleasure to use. Before you use the appliance, WTM1800WC features . . . . . . . . . . . . . . 4
we recommend that you read through the relevant sections WTM2000WC features . . . . . . . . . . . . . . 5
of this manual, which provides a description of your
appliance and its functions. Installing your new appliance . . . . . . . . . . . . 6
Ventilation around your appliance. . . . . . . . . . 6
To avoid the risks that are always present when you use Installing your refrigerator . . . . . . . . . . . . 6-7
an electric appliance, it is important that the appliance is
installed correctly and that you read the safety instructions Initial start-up . . . . . . . . . . . . . . . . . . . . 7
carefully to avoid misuse and hazards. Using your appliance . . . . . . . . . . . . . . . 7-8
Making ice . . . . . . . . . . . . . . . . . . . 8
We recommend that you keep this instruction booklet
for future reference and pass it on to any future owners. Removing/replacing chiller door & drawer . . . . . . . 9
Replacing the lamp (WTM1800WC) . . . . . . . . . 9
After unpacking the appliance, please check it is not
damaged. If in doubt, do not use the appliance but contact Replacing the lamp (WTM2000WC) . . . . . . . . 10
your local customer care centre.
General information . . . . . . . . . . . . . . . . 11
Cleaning the appliance . . . . . . . . . . . . 11
Safety . . . . . . . . . . . . . . . . . . . . 11
Switching off your appliance . . . . . . . . . . 11
Reversing the door opening direction . . . . . . . 12
Troubleshooting . . . . . . . . . . . . . . . . . . 14
Warranty . . . . . . . . . . . . . . . . . . . . 15

TIPS & INFORMATION

Important – CHECK FOR ANY DAMAGES OR MARKS. If you find
the refrigerator is damaged or marked, you must report it
within 7 days if you wish to claim for damage/marks
under the manufacturers warranty. This does not affect
your statutory rights.

ENVIRONMENTAL TIPS
Information on disposal for users
• Most of the packing materials are recyclable. Please
dispose of those materials through your local recycling
depot or by placing them in appropriate collection
containers.
• If you wish to discard this product, please contact
your local authorities and ask for the correct method
of disposal.
 safety
Important safety instructions WARNING
The refrigerator must be plugged into its own
dedicated 220-240V, 50Hz AC electrical outlet.
Please read the user manual carefully and store in a handy
The plug must be accessible when the refrigerator is
place for later reference.
in position.
The symbols you will see in this booklet have these meanings:
It is essential the power point is properly earthed to
ground. Consult a qualified electrician if you are unsure.
WARNING Don’t use extension cords or adapter plugs with this
This symbol indicates information concerning your personal safety refrigerator.
If the power cord is damaged, have it replaced by a
qualified service technician.
CAUTION Unplug the refrigerator before cleaning it, or changing
This symbol indicates information on how to avoid damaging the the light bulb to avoid electric shock.
appliance Never unplug the refrigerator by pulling the electrical
cord as this may damage it. Grip the plug firmly and
TIPS & INFORMATION pull straight out.
Choose a location for your refrigerator that isn’t too cold.
This symbol indicates tips and information about use of the appliance
The ambient room temperature should be above 10°C.
Stand your refrigerator in a dry place – avoid areas
ENVIRONMENTAL TIPS of high moisture or humidity.
This symbol indicates tips and information about economical and Don’t put the refrigerator in frosty or unprotected areas
ecological use of the appliance like a garage or on the verandah.
Keep the refrigerator out of direct sunlight.
Meanings of symbols used in this manual are shown below: Don’t locate the refrigerator near stoves, fires or heaters.
This symbol indicates never to do this When installed correctly, your refrigerator should:
– Have adequate space at the back and sides
This symbol indicates always do this for air circulation (refer to page 6).
– Be aligned to the surrounding cupboards.
– Have doors that will self-close from a partially
open position.
WARNING
• If pressurised aerosol containers bear the word
‘flammable’ and/or a small flame symbol, WARNING
do not store them inside any refrigerator or
R600a refrigerant warning
freezer. If you do so you may cause an explosion.
This appliance may contain a small quantity of environmentally
• When you dispose of your old refrigerators and freezers,
friendly, but flammable, non-synthetic R600a refrigerant:
remove any doors. Children can suffocate if they get
• Ensure that the tubing of the refrigerant circuit is not
trapped inside.
damaged during transportation and installation.
• This appliance contains insulation formed with flammable
• The room for installing appliance must be at least 1m3 per
blowing gases. Avoid safety hazards by carefully
8g of refrigerant. The amount of refrigerant charged in the
disposing of this appliance.
appliance can be found on the rating plate on the appliance.
• Keep ventilation openings in the appliance enclosure or
in the built-in structure, clear of obstruction.
• Do not use mechanical devices or other means to
accelerate the defrosting process, other than those
recommended by the manufacturer.

3
features
WTM1800WC features
1

2 16

3
17

6
18

7
8
9 19
10
11 20
19

20
16
12

21

13

14

22

15

1 Top cover 9 Temperature sensor 17 Top freezer bin

2 Freezer control slide 10 Fast chill zone sticker 18 Bottom freezer bin
3 Fan housing 11 Light switch 19 Egg trays
4 Wire freezer shelf 12 Wire shelves 20 Full width fridge door bin
5 Ice bin 13 Crisper cover 21 Half width fridge door bin
6 Ice tray 14 Vegetable crisper 22 Bottom fridge door bin
7 Refrigerator control knob 15 Levelling legs
8 Light 16 Door gaskets/seals

Features may vary depending on model. Not all models will have features listed.
WTM2000WC features
1

2 18

6
19

7
8
9 20
10
11
12
13
21

14
20

22
15

16 18

23

17

1 Top cover 9 Chiller drawer 17 Levelling legs

2 Freezer control slide 10 Light 18 Door gaskets/seals
3 Fan housing 11 Temperature sensor 19 Freezer bin
4 Wire freezer shelf 12 Fast chill zone sticker 20 Egg trays
5 Ice bin 13 Light switch 21 Full width fridge door bin
6 Ice tray 14 Wire shelves 22 Half width fridge door bin
7 Chiller door 15 Crisper cover 23 Bottom fridge door bin
8 Refrigerator control knob 16 Vegetable crisper

Features may vary depending on model. Not all models will have features listed.

5
installation
installing your new appliance

Adequate ventilation around your refrigerator. 1. Move the appliance into its final position.
Before you move your appliance into the place where it 2. If the appliance is not tilting back as described earlier,
will operate, check that it will have adequate clearance. minor adjustments can be made to the two front
Clearance is required for air circulation and too little levelling legs by turning the feet in an anticlockwise
clearance may affect the performance of your appliance. direction (below). This will increase the height of
the feet. If you have difficulty turning the foot, have
We recommend minimum clearances of: someone tilt the appliance back to gain better access.
• 30mm on each side. If it is not tilted back enough and the levelling legs are
• 25mm above the refrigerator. fully extended, additional packing might be required
• 50mm minimum/75mm maximum behind the refrigerator (see note 4 for appropriate materials).

50mm (75mm max)

30mm

30mm

Recommended
airspace

CABINET
DOOR

NOTE:
Doors are designed to sit proud of cabinetry (not flush).
3. Compare the alignment of the appliance to the
The clearances shown above are the recommended
surrounding cupboard. The top of the appliance should
minimum clearances. The clearance at the rear must not
be level from side to side (see diagram below). If
exceed 75mm.
you need to adjust the level, use the levelling feet as
detailed in step 2.
Installing your refrigerator or freezer
The appliance should arrive with the front levelling feet spirit level
wound up. The appliance may need to be tilted backward
at the top by about 10-15mm from vertical (see diagram parallel to
below). This will allow the door to gravitate to the closed cupboards

position. The complete closure of the door seal is reliant on

manually pushing the door closed to provide a consistent
door seal.
10 –15mm

4. If the appliance now rocks from one corner to the

opposite rear corner, this means that the floor is uneven.
You may need to put some packing under the ridge to
the rear of the appliance. You could use thin pieces of
Height adjustable
front rollers
solid material such as thin board, vinyl floor tiles
or laminate.
5. You may now need to fine tune the installation by
repeating steps 2, 3 and 4.
CAUTION 6. Wipe off any dust that has accumulated during shipping
and clean following the directions on page 11.
The rollers are designed for forward or backward movement
7. Plug the appliance into the power point. Don’t use a
only. They are not castors. Moving the refrigerator sideways
double adaptor or extension cord.
may damage your floor and the rollers.
8. It is recommended that you let the appliance operate
for an hour or two (three hours for a freezer) before you
put any food in it. This will confirm that it is operating
correctly and make the conditions appropriate for
food storage.

Congratulations! You have successfully installed your

refrigerator/freezer.
initial start-up using your appliance

Your appliance was cleaned and polished before it left General Information
the factory. Before use, dust and wipe over inside and out The refrigerator/freezer transfers heat from food placed
using a clean dry cloth. This product is designed to operate inside to the outside air. This process makes the rear and
on a power supply of 220/240 volts 50Hz. Connect to sides of the outer cabinet feel warm to touch, particularly at
a separate power point with a correctly earthed three pin initial start up. This is normal.
socket. Do not use double adaptors. Make sure you fully close the freezer door after loading
or removing food. If the door is left partly open, a heavy
Controlling the temperature in your refrigerator frost will coat the inside of the freezer. Ensure that bins and
To make the appliance operate you must turn the knob shelves are pushed all the way in to prevent the door being
clockwise. For all models, ‘Less Cold’ corresponds to the held open.
warmest temperature while ‘Colder’ the coldest. When the If the unit is unplugged, power lost, or turned off you must
ambient room temperature is 16°C, a setting of half way wait 5 minutes before restarting the unit. If you attempt to
between ‘Less Cold’ and ‘Mid’ would be appropriate. restart before this time delay, the freezer will not start.
When the ambient room temperature is 25°C, a setting of
half way between ‘Mid’ and ‘Colder’ could be selected. features and general hints
• Try not to leave the door open for too long, especially in
warm and humid climates.
• It is recommended that you wrap all food in freezer bags.
• Corned or pickled products (containing salts) must NOT
be stored in the freezer unless thoroughly sealed. Salts
cause metal oxidisation.
• In some circumstances (particularly after recent opening
and closing of the door) you may experience a heavier
than normal resistance when opening the door. Should
Controlling the temperature in your freezer this occur wait a minute or two between openings to
The freezer slide control is used to balance the air flow stabilise the air pressure within the cabinet.
between the freezer and the refrigerator compartments. • If going away for an extended period, turn your freezer
The main temperature control is the control knob in the off, remove all foods and dry interior thoroughly. Unplug
refrigerator compartment. For optimum performance position the freezer from the electrical outlet and leave the
the freezer control on ‘Less Cold’. If the food is not frozen door open.
enough you may be required to move the slide control (or • If there is a power failure, do not open the door. Frozen
knob) towards the ‘Colder’ position foods will stay frozen for up to 24 hours depending
on temperature and load conditions if the door is kept
closed.
•It is recommended that to ensure safe food storage, the
freezer operates for 3 hours with the door closed before
being stocked with food. It is also recommended that
you wait until the following day before you purchase
When you change temperature settings, make small additional food, either frozen or unfrozen, to stock
adjustments and wait 24 hours before assessing whether your freezer.
you need to make further changes.

defrosting
Defrosting takes place automatically. The defrost water
flows down to the evaporating tray, which is located in the
machine compartment and is evaporated automatically.

7
operation
using your appliance

ice making Freezer Compartment

To make ice cubes, fill the ice tray with water and place • Do not store bottles in the freezer compartment as they
it in the ice box. Avoid filling above the ice box grid to may break when frozen.
facilitate ice release. To remove ice cubes easily, run water • Do not re-freeze food that has been thawed.
on the tray before gently twisting the tray and inverting. • When storing frozen foods like ice cream for an
extended period, place it on the freezer shelf not in
the door bin.

suggestions on food storage

Refrigerator Compartment
• Store fresh food in the refrigerator compartment. How
food is frozen and thawed is an important factor in
maintaining its freshness and flavour.
• Do not store fruit that spoils easily at low temperatures,
such as bananas, pineapples and melons.
• Give hot food time to cool prior to storing. Placing hot
food in the refrigerator could spoil other food and lead to
higher power bills.
• When storing, cover food with cling wrap or store in
a container with a lid. This will prevent moisture from
evaporating and helps food keep its taste and nutrients.
• Do not block air vents with food. Unhampered circulation
of chilled air keeps refrigerator temperatures even.
• Do not open the door frequently. Opening the door
allows warm air into the refrigerator causing temperatures
to rise.
• Avoid placing moist food deep inside refrigerator shelves.
It could freeze upon direct contact with the cold air
straight from the vents.
• Always clean fruit and vegetables prior to refrigeration.
These should be washed and wiped to prevent adjacent
foods from spoiling.
• When storing eggs in the trays provided, ensure that
they are fresh and always store them in an upright
position to keep them fresh longer.
 operation
removing and replacing the lamp replacement
chiller door & drawer
Instructions for model WTM2000WC The reversing of doors or replacement of light bulbs is
In order to access the light housing, the chiller door and not covered by warranty. Assistance, if required can be
chiller drawer need to be removed. arranged by calling our service centre on 13 13 49.
Normal service call and labour charges apply.
There is a node on each side at the top of the chiller door.
These ‘nodes’ allow the door to swivel open and shut and Instructions for model WTM1800WC
also secure the door to ‘C ’ shaped clips on each side of 1. Switch off the power at the power point and remove the
the refrigerator liner. The clip on the left liner wall faces the cord by pulling the plug.
back of the refrigerator, while the clip on the right liner wall 2. Remove the screw from the centre of the control panel.
faces the front. To remove the door, push back against the 3. Apply pressure with your finger tip to the top centre of
left top corner of the door, while pulling the top right corner the light lens. This will release a catch on the back face
of the door forward. of the lens that holds it to the light housing.

4. Remove the lens.

Remove the chiller door.

5. Unscrew the light bulb in an anti-clockwise direction.

To replace the chiller door, slot the node on the top left
hand corner of the chiller door, left into the clip on the
cabinet lining. Push the node on the top right corner of the
chiller door, back into the clip on the cabinet lining.

6. Screw the new light bulb into place using a cloth. Do

not allow your fingers to touch the new bulb as the
oils from your skin can cause hot spots on the globe,
shortening its life.
7. Clip the light lens on and replace the screw.
8. Wait 5 minutes to ensure pressures in the refrigeration
system are equalised, before turning the refrigerator on
at the power point.

WARNING
Never insert your finger into the light bulb socket.

9
operation
lamp replacement

Instructions for model WTM2000WC 5. Unscrew the light bulb in an anti-clockwise direction.
1. Switch off the power at the power point and remove the
cord by pulling the plug.
2. Remove the screw from the centre of the control panel.
3. Apply pressure with your finger tip to the top centre of
the light lens. This will release a catch on the back face
of the lens that holds it to the light housing.

6. Screw the new light bulb into place using a cloth. Do

not allow your fingers to touch the new bulb as the
oils from your skin can cause hot spots on the globe,
shortening its life.
7. Clip the light lens on and replace the screw.

TIPS & INFORMATION

Not all 15 watt screw-in lamps will fit the lamp housing.
4. Remove the lens. Appropriate replacement lamps can be purchased from
Electrolux or by calling 13 13 50.
 general information
Cleaning the refrigerator

WARNING always do this

Check the power point is properly earthed – if you are not
BEFORE CLEANING: Turn the refrigerator off at the power
sure get an electrician to check it.
point and unplug the cord to prevent any chance of
electrocuting yourself. Switch off and unplug the refrigerator at the power point
before you clean or move it.
• Doors and exterior (white & pacific silver) If the power supply cord is damaged, have it replaced by
the manufacturer, service agent or similarly qualified person.
You should only clean the doors with lukewarm soapy
water and a soft cloth. never do this
• Stainless Steel Never let children play with the refrigerator.
Your stainless steel refrigerator is manufactured from Never store spray cans, explosive fluids or flammable liquids
mark-resistant stainless steel. This stainless steel has in the refrigerator.
a special advanced protective coating that eases Never store fizzy drinks in the freezer compartment.
the removal of marks such as fingerprints and water
spots. To keep its appearance, clean it regularly with Never lick icy foods when they first come out of the freezer.
This can burn your your lips and mouth.
lukewarm soapy water and a soft cloth.
Never try to repair the refrigerator yourself.
Never use electric heaters or dryers to defrost the freezer
CAUTION because you can receive an electric shock.
Never use stainless steel cleaners, abrasive pads or other Never use electrical appliances inside the food storage areas.
cleaners that will scratch the surface. Damage to the This appliance contains insulation formed with flammable
appliance after delivery is not covered by your warranty. blowing gases. For safety reasons, take care when you
dispose of it.
• Interior Do not damage the appliance circuit.
Clean the inside of your refrigerator regularly with a
soft cloth, unscented mild soap and lukewarm water.
Thoroughly dry all surfaces and removable parts and WARNING
avoid getting water on the controls. Replace removable When you dispose of your old refrigerator or freezer, remove
parts, plug power cord in and switch the power on any doors to prevent children from being trapped inside.
before returning the food.
• Door seals
Always keep door seals clean by washing them with WARNING
a mild detergent and warm water, followed by a R600a refrigerant warning
thorough drying. Sticky food and drink can cause seals This appliance may contain a small quantity of environmentally
to stick to the cabinet and tear when you open the friendly, but flammable, non-synthetic R600a refrigerant:
door. • Ensure that the tubing of the refrigerant circuit is not
damaged during transportation and installation.
• The room for installing appliance must be at least 1m3 per
CAUTION 8g of refrigerant. The amount of refrigerant charged in the
Never use hot water, solvents, commercial kitchen cleaners, appliance can be found on the rating plate on the appliance.
aerosol cleaners, metal polishes, caustic or abrasive cleaners, • Keep ventilation openings in the appliance enclosure or
or scourers to clean your refrigerator. Many commercially in the built-in structure, clear of obstruction.
available cleaning products and detergents contain solvents • Do not use mechanical devices or other means to
that will damage your refrigerator. Use only a soft cloth with an accelerate the defrosting process, other than those
unscented mild soap and lukewarm water. recommended by the manufacturer.
If your refrigerator has telescopic extension slides, simply • The room for installing appliance must be at least 1m3
wipe them with a damp cloth to clean them and never per 8g of refrigerant. The amount of refrigerant charged
immerse them in water. in the appliance can be found on the rating plate on
the appliance.
Safety
This appliance is not intended for use by persons (including Switching off your refrigerator
children) with reduced physical, sensory or mental If you switch your refrigerator for an extended
capabilities, or lack of experience and knowledge, unless period, follow these steps to reduce the chances of mould:
they have been given supervision or instruction concerning 1. Remove all food.
use of the appliance by a person responsible for their 2. Remove the power plug from the power point.
safety. Children should be supervised to ensure that they do 3. Thoroughly clean and dry the Interior.
not play with the appliance. 4. Ensure that all the doors are wedged open slightly for
air circulation.

11
Door reversal
reversing the door opening direction

In this example, the operation is reversed from right side

hinging to left side hinging. 4 2
1 3
precations 4
• Turn off the appliance 2
• Unplug the power cable 3
• Remove all food from the appliance 5
• Remove shelves and baskets 6
• Do not lay the appliance down flat on its back as this will
impair its operation. 7
• When tilting the appliance to access the underside,
support it so that it will not fall to the floor. 8

NOTE: All parts removed must be retained to reinstall

the door. Ensure washers are reassembled in original order.

instructions 10
• In the front of the panel (1) on top of the freezer
compartment there are 2 rectangular plugs (2). Use a flat
9
bladed screwdriver as a lever to gently remove them.
• Use a Phillips head screwdriver to remove the screws (3)
that the plugs were concealing. 13
• There are 2 round holes in the back of the top panel (1). 11
Remove the screws (4) from these holes. 12
• The top panel (1) can now be removed.
• Hold the freezer door in the closed position while
removing the 3 screws (5) that secure the top hinge (6).
• The freezer door can now be lifted off along with the
top hinge.
• Remove the top hinge pin (7) from the hole in the top of
the freezer door.
• Now unscrew the hinge pin (7) from the hinge (6). Turn
the hinge over and screw the pin (7) in from the other
side of the hinge (6).
• On the left top of the appliance are 2 screws (8)
which need to be removed and re-inserted into the 15
corresponding holes on the right top of the appliance.
• While supporting the refrigerator compartment door, 14
remove the 2 screws (9) securing the centre hinge (10) to 18
17
the cabinet. 16
• Remove the hinge (10), the plastic washer on the top pin
and the plastic gasket behind the hinge and carefully put
the door aside.
Right sided hinging assembly
 Door reversal
reversing the door opening direction

instructions (Continued)
• Remove the plug (11) – if supplied with your appliance – 4 2
from the hole in the top left of the refrigerator door and 1 3
press firmly into the hole on the top right of the door 4
• Remove the cap, screw and washer (12) from the far 2
left of the centre frame and re-insert in the far right of the 3
centre frame. 8
• Use a flat bladed screw driver to remove the 2 plastic
screws (13) from the left side of the centre cabinet. Re-
insert them into the holes to which the centre hinge (10) 5
was previously fitted. 6
• If possible, get help to secure the fridge as it will need
to be tilted back in order to remove the two screws (14) 7
that secure the inge (15) to the bottom right side of the
appliance.
• Unscrew the left front foot (16) and transfer it to the
corresponding hole under the right bottom corner.
12
• Unscrew the foot (17) and remove it from the bottom
hinge (15) then screw the foot (17) in from the other side 13
11
of the hinge (15).
• Unscrew the hinge pin (18) from the bottom hinge (15)
10
then secure it on the reverse side of the bottom hinge
(15). Make sure all washers are reinstalled in their 9
original order.
• With the refrigerator door in the closed position, secure
the bottom hinge (15) – previously removed from the
other side – onto the bottom left corner, tightening the 2
screws (14) firmly.
• With the bottom pin of the middle hinge (10) lodged in
the hole on the top left of the refrigerator compartment
door, secure the reversed middle hinge (10) and the
reversed gasket to the left of mid cabinet using the 2
hinge screws (9).
• Put the plastic washer on the middle hinge (10) top pin,
then mount the freezer door on the middle hinge (10) 16
top pin.
• With the reassembled top hinge pin (7) located in the
hole in the top inside left corner of the freezer door, fix
15
the hinge (6) to the top left corner of the appliance using
the 3 top hinge screws (5). 14
• Replace the top cover (1) using screws (3) and (4). 18
Replace the rectangular hole plugs. 17

Left sided hinging assembly

13
TROUBLESHOOTING
what to do before calling for service

problem solution problem solution

Refrigerator is not • Check that the power cord is plugged When the motor Your new refrigerator has a large fridge
operating into the power outlet properly and that seems to run more than and freezer section to keep cool. So it is
the outlet is switched ‘ON’. expected normal to frequently hear the sound of the
• Try running another appliance from the motor. However, to keep operation to a
power outlet. If no power is coming minimum check the following:
from the outlet you may have blown • Are doors kept open too long or too
a fuse or tripped a circuit of your often?
household power supply. • Are controls set too cold? See
‘Controlling the temperature’ on
• Try adjusting the temperature control to page 7.
a slightly “colder” position. • Have large amounts of warm food just
• It is normal for the freezer fan NOT to recently been stored? Summer, festive
operate during the automatic defrost seasons and holidays usually mean a
cycle, or for a short time after the lot more work for your refrigerator.
appliance is switched on. • If the day is hot or the room is very
When there is Modern refrigerators/freezers with warm, the refrigerator will need to run
refrigerator/freezer increased storage capacity use high more than normal.
noise speed compressors. These can provide • The refrigerator will run more that
a seemingly high level of sound which is normal just after you install it or when it
quite normal. Normal operational sounds has been turned off for a long time.
include:
• Occasional gurgling, similar to water If the temperature in the • Check that the appliance has enough
boiling. refrigerator is too warm clearance at the sides, back and top.
• Air flow noise (air circulates because of Refer to the installation instructions on
a small fan). page 6.
• A popping noise heard during • Refer to ‘Controlling the temperature’
automatic defrost. on page 7.
• A clicking noise heard just before • You may have kept the door open too
the compressor starts (this is just long or too frequently.
the automatic switching action of
• Food containers or packaging may be
the temperature control, turning the
holding a door open.
compressor on or off).
If the temperature in the • Refer to ‘Controlling the temperature’
Other strange sounds may mean that
refrigerator is too cold on page 7.
you need to check and take action. For
example, noises may mean that: • Increase the temperature to avoid high
• The cabinet is not level. energy consumption.
• The floor is uneven or weak. If heavy frosting occurs Make sure you fully close the freezer and
• Bottles are badly placed and rattling. in the freezer fridge doors. If the doors are left open,
• There are vibrations from an object a heavy frost will coat the inside of the
on top of or behind or beside the freezer. If a frost develops, remove it and
refrigerator. take care to properly close the doors.
• The back of the refrigerator cabinet is If water drips on the The defrost water tray, (located at the
touching the wall. floor back or underneath of the cabinet) may
Remember it is quite normal for noise to not be properly positioned, or the drain
seem louder just after the refrigerator tube may not be properly positioned to
starts operating. direct water into this tray. You may need
If there are odours • The interior may need cleaning. to pull the refrigerator away from the wall
inside the refrigerator to check the tray and tube.
• Some foods produce odours.
• Some containers and wrapping can
If you still require service
cause odours.
If you have a problem, and the problem persists after you
• Ask yourself if the odour started about
the same time you started storing
have made the checks mentioned above, contact your
something unusual. nearest approved Service Centre or the dealer you bought
the refrigerator from. Be ready to quote the model number,
9-digit PNC and 8-digit serial number, which is stated on
the label inside the refrigerator compartment.
 Warranty
FOR SALES IN AUSTRALIA AND NEW ZEALAND
APPLIANCE: WESTINGHOUSE TOP MOUNT FROST FREE REFRIGERATOR FREEZER.

This document sets out the terms and conditions of product warranties for purchased in New Zealand. Where the Appliance was purchased in New Zealand for
Electrolux branded appliances. It is an important document. Please keep it business purposes the Consumer Guarantee Act does not apply.
with your proof of purchase documents in a safe place for future reference
should you require service for your Electrolux appliance. Limitation of Liability
10. To the extent permitted by law:
General Terms and Conditions (a) Electrolux excludes all warranties other than as contained in this document;
1. In this warranty (b) Electrolux shall not be liable for any loss or damage whether direct or indirect or
(a) ‘Electrolux’ means Electrolux Home Products Pty Ltd ABN 51 004 762 341 consequential arising from your purchase, use or non-use of
in respect of Appliances purchased in Australia and Electrolux (NZ) Limited in the Appliance.
respect of Appliances purchased in New Zealand; 11. Provisions of the Trade Practices Act and State consumer legislation in Australia, and
(b) ‘Appliance’ means any Electrolux product purchased by you accompanied by the Consumer Guarantees Act, the Sale of Goods Act and the Fair Trading Act in
this document; New Zealand, imply warranties or conditions, or impose obligations, upon Electrolux
(c) ‘Warranty Period’ means which cannot be excluded, restricted or modified. To the extent permitted by law, the
(i) where you use the Appliance for personal, domestic or household purposes liability of Electrolux (if any) arising out of or in relation to the Appliance or any services
in Australia the period of ‘24’ months and in New Zealand the period of ‘24’ supplied by Electrolux shall be limited (where it is fair and reasonable to do so),:
months; (a) in the case of Appliances, at its option, to the replacement or repair of the
(ii) where you use the Appliance for commercial purposes, in Australia the Appliances or the supply of equivalent products or the payment of the cost
period of ‘3’ months and in New Zealand the period of ‘3’ months, (if the of replacing the Appliances or having the Appliances repaired or of acquiring
period stated is 0 months you are not covered by this product warranty) equivalent Appliances. Upon being replaced, parts and Appliances become the
following the date of original purchase of the Appliance; property of Electrolux; or
(d) ‘you’ means the purchaser of the Appliance not having purchased the appliance (b) in the case of services, at its option, to the supply of the services again or the
for re-sale, and ‘your’ has a corresponding meaning. payment of the cost of having the services re-supplied; and in the case of
2. This warranty only applies to Appliances purchased and used in Australia or
Appliances or services supplied in New Zealand, loss or damage whether direct
New Zealand and is in addition to (and does not exclude, restrict, or modify in any
or indirect or consequential that is reasonably foreseeable.
way) any non-excludable statutory warranties in Australia or New Zealand.
3. Electrolux warrants that, when dispatched from an Electrolux warehouse,
Privacy
the Appliance is free from defects in materials and workmanship for the
You acknowledge that in the event that you make a warranty claim it will be necessary for
Warranty Period.
Electrolux and its Authorised Service Centres to exchange information in relation to you
4. During the Warranty Period Electrolux or its Authorised Service Centre will, at no
to enable Electrolux to meet its obligations under this warranty.
extra charge if your appliance is readily accessible without special equipment, and
subject to these terms and conditions, repair or replace any parts which it considers
to be defective. You agree that any replaced Appliances or parts become the
EXTENDED WARRANTIES AND INDEMNITY
property of Electrolux. This warranty does not apply to light globes, batteries, filters
Sealed Refrigeration System Warranty
or similar perishable parts.
For a further period of three years following the expiry of the Warranty period,
5. Parts and Appliances not supplied by Electrolux are not covered by this warranty.
Electrolux or its agent will supply replacements for, or at the sole option of
6. Where you are within an Electrolux service area, this warranty covers the cost of
transport of the Appliance to and from Authorised Service Centres of Electrolux and Electrolux, repair, all parts it finds defective in the Sealed Refrigeration System
travelling costs for representatives of the Authorised Service Centre to and from your which comprises: compressor, condenser, evaporator, dryer and tubing. During
home or business. If you are outside an Electrolux service area, you will bear these this three year period you will pay for the costs of labour (including any call out
costs. For information about whether you are within an Electrolux service area, or service fees), and freight if necessary in replacing defective parts in the Sealed
please phone 13 13 49 in Australia, or 0800 10 66 10 in Refrigeration System. You will pay for the costs of transport of the Appliance if
New Zealand. further service is required and the costs of parts or repairs to parts other than
7. Proof of purchase is required before you can make a claim under this warranty. those included in the Sealed Refrigeration System
8. You may not make a claim under this warranty unless the defect claimed is due
to faulty or defective parts or workmanship. Electrolux is not liable in the following Frozen Food indemnity
situations (which are not exhaustive): Subject to the following exclusions, Electrolux will indemnify you for a period of 24
(a) The Appliance is damaged by: months from the date of purchase of the Appliance against any loss or damage to
(i) accident frozen foodstuffs due to a Sealed Refrigeration System breakdown. This indemnity
(ii) misuse or abuse, including failure to properly maintain or service will be limited to:
(iii) normal wear and tear (a) in the case of freezers with a capacity of less than 400 litres – AU$150
(iv) power surges, electrical storm damage or incorrect power supply (b) in the case of freezers with a capacity of 400 litres or more – AU$300
(v) incomplete or improper installation This indemnity does not cover loss or damage to frozen foodstuffs occasioned by:
(vi) incorrect, improper or inappropriate operation (a) failure to plug in the freezer to a properly connected power supply or failure
(vii) insect or vermin infestation. to switch on the power point
(b) The Appliance is modified without authority from Electrolux in writing. (b) accidental removal of the plug from the power point or switching off the
(c) The Appliance’s serial number or warranty seal has been removed power supply;
or defaced. (c) failure to keep the door or lid of the freezer closed
(d) The Appliance was serviced or repaired by anyone other than Electrolux or its (d) the introduction of abnormal heat loads to the freezer;
Authorised Service Centres. (e) failure to observe the operating and installation instructions supplied with the
9. This warranty, the contract to which it relates and the relationship between you freezer; and
and Electrolux are governed by the law applicable in the Australian State where the (f) failure to defrost the freezer at recommended intervals on chest freezers or
Appliance was purchased or the law applicable in New Zealand if the Appliance was non frost free models

Important Notice
Before Calling a Service Technician please check carefully the operating instructions, service booklet and the warranty terms and conditions.
FOR SERVICE SERVICE AUSTRALIA FOR SPARE PARTS
or to find the address of your nearest or to find the address of your nearest
state service centre in Australia state spare parts centre in Australia
Please call 13 13 49 ELECTROLUX HOME PRODUCTS Please call 13 13 50
For the cost of a local call (Australia only) www.electrolux.com.au For the cost of a local call (Australia only)

FOR SERVICE SERVICE NEW ZEALAND FOR SPARE PARTS

or to find the address of your nearest or to find the address of your nearest
authorised service centre in New Zealand state spare parts centre in New Zealand
Free call 0800 10 66 10 ELECTROLUX HOME PRODUCTS Free call 0800 10 66 20
(New Zealand only) www.electrolux.co.nz (New Zealand only)

15
For more information on all Westinghouse appliances,
or for dimension and installation information, call into your retailer,
phone or email our customer care team or visit our website:

AUSTRALIA
phone: 1300 363 640
fax: 1800 350 067
email: [email protected]
web: www.westinghouse.com.au

NEW ZEALAND
phone: 09 573 2384
fax: 0800 363 600
email: [email protected]
web: www.westinghouse.co.nz

TOP SERVICE
Top Service encompasses the after sales service
provided by The Electrolux Group to consumers
including delivery, home service and spare parts.

Westinghouse. We are part of the Electrolux family.

Share more of our thinking at www.electrolux.com

© 2009 Electrolux Home Products Pty Ltd ABN 51 004 762 341
Print code: WFRITMFFUM Issue Date: Jun09

Part number: F1704