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    Lesson 3

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    Cherryl Ibarrientos
    1) Effective communication requires establishing relationships and understanding through conversation but miscommunication can occur. 2) Cohen identifies seven strategies for effective conversation: nomination, restriction, turn-taking, topic control, topic shifting, repair, and termination. 3) These strategies help avoid miscommunication but context is also important - conversations with friends can be casual while formal situations require more care.

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    Lesson 3

    Uploaded by

    Cherryl Ibarrientos
    23 views2 pages
    1) Effective communication requires establishing relationships and understanding through conversation but miscommunication can occur. 2) Cohen identifies seven strategies for effective conversation: nomination, restriction, turn-taking, topic control, topic shifting, repair, and termination. 3) These strategies help avoid miscommunication but context is also important - conversations with friends can be casual while formal situations require more care.

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    LESSON-3

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    1) Effective communication requires establishing relationships and understanding through conversation but miscommunication can occur. 2) Cohen identifies seven strategies for effective conversation: nomination, restriction, turn-taking, topic control, topic shifting, repair, and termination. 3) These strategies help avoid miscommunication but context is also important - conversations with friends can be casual while formal situations require more care.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    23 views2 pages

    Lesson 3

    Uploaded by

    Cherryl Ibarrientos
    1) Effective communication requires establishing relationships and understanding through conversation but miscommunication can occur. 2) Cohen identifies seven strategies for effective conversation: nomination, restriction, turn-taking, topic control, topic shifting, repair, and termination. 3) These strategies help avoid miscommunication but context is also important - conversations with friends can be casual while formal situations require more care.

    Copyright:

    © All Rights Reserved
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    of 2

    We need to communicate to others to establish a relationship and to have better understanding.

    However, there are times when miscommunication

    occurs. It is important that we know how to adjust and be able to communicate effectively.

    Cohen (1990) states that strategies must be used to start and maintain a conversation. Knowing and
    applying grammar appropriately is one of the most basic strategies to maintain a conversation. These
    are the strategies that people use:

    1. Nomination – employed when you try to open a topic with the people you are talking to. You
    may start off with news inquiries and news announcements as they promise extended talk. This
    could signal the beginning of a new topic in the conversation.

    2. Restriction – refers to any limitation you may have as a speaker. You are given specific
    instruction that you must Follow. These instructions confine you as a speaker and limit what you
    can say.

    3. Turn-taking – pertains to the process by which people decide who takes the conversation floor.
    There is a code of behavior behind establishing and sustaining a productive conversation, but
    the primary idea is to give all communicators a chance to speak.

    4. Topic Control – covers how procedural formality or informality affects the development of topic
    in conversations. This is achieved cooperatively. When a topic is initiated, it should be
    collectively developed by avoiding unnecessary interruptions and topic shifts. You can say “Yes,”
    “okay,” “go on,” or asking tag questions to be actively involved without dominating.

    5. Topic shifting – involves moving from one topic to another. You have to be very intuitive. Make
    sure that the previous topic was nurtured enough to generate adequate views. You may say, “by
    the way,” “in addition to what you said,” “which reminds me of,” and the like.

    6. Repair – refers to how speakers address the problem in speaking, listening and comprehending
    that they may encounter in a conversation. For example, if everybody in the conversation seems
    to talk at the same time, give way and appreciate other’s initiative to set the conversation back
    to its topic.

    7. Termination – refers to the conversation participants’ close-initiating expressions that end a


    topic in a conversation. Most of the time, the one who initiated the conversation takes
    responsibility to signal the concluding cues. You can do this by sharing what you learned or
    complete the discussion of the topic. If you will be able to use these strategies well, you will be
    good in handling conversations. You will avoid miscommunication. However, you must also
    consider the situation. You must choose your words wisely. What you say must depend on what
    the situation calls for. For example, if you are just talking with friends, then it is alright to be
    casual and when you start and end the conversation, you need not be formal. Meanwhile, if you
    are in a formal situation, you must start and control the conversation with care. Be polite
    whenever you can. You have nothing to lose when you do that.

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