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    HR Administrator Resume Sample

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    Harriet Lyons has over 15 years of experience in benefits administration, customer service, and administrative roles. She currently works as a Benefit Administrator at Pennsylvania Benefit Systems, where she is responsible for HR processing, insurance applications, and software training manuals. Previously, she held roles in customer support, policy coordination, and administrative assistance. Lyons has a Bachelor's degree in Communication Studies from the University of Virginia.

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    HR Administrator Resume Sample

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    resume7.com
    4K views2 pages
    Harriet Lyons has over 15 years of experience in benefits administration, customer service, and administrative roles. She currently works as a Benefit Administrator at Pennsylvania Benefit Systems, where she is responsible for HR processing, insurance applications, and software training manuals. Previously, she held roles in customer support, policy coordination, and administrative assistance. Lyons has a Bachelor's degree in Communication Studies from the University of Virginia.

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    Resume Sample from Professional Resume Writing Company. Visit www.resume7.com for more samples.

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    Harriet Lyons has over 15 years of experience in benefits administration, customer service, and administrative roles. She currently works as a Benefit Administrator at Pennsylvania Benefit Systems, where she is responsible for HR processing, insurance applications, and software training manuals. Previously, she held roles in customer support, policy coordination, and administrative assistance. Lyons has a Bachelor's degree in Communication Studies from the University of Virginia.

    Copyright:

    © All Rights Reserved
    Download as PDF or read online from Scribd
    Download as pdf
    4K views2 pages

    HR Administrator Resume Sample

    Uploaded by

    resume7.com
    Harriet Lyons has over 15 years of experience in benefits administration, customer service, and administrative roles. She currently works as a Benefit Administrator at Pennsylvania Benefit Systems, where she is responsible for HR processing, insurance applications, and software training manuals. Previously, she held roles in customer support, policy coordination, and administrative assistance. Lyons has a Bachelor's degree in Communication Studies from the University of Virginia.

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    Harriet Lyons

    4999 Forbes Ave


    Pittsburgh, PA 10302
    (303) 345-8977
    [email protected]

    PROFESSIONAL Pennsylvania Benefit Systems, Pittsburgh, PA


    EXPERIENCE Benefit Administrator, 2004 – Present
     Responsible for all aspects of HR processing for 10 client
    organizations, including invoicing, policy and workforce changes,
    insuring data integrity and accuracy, and resolving individual issues

    om
     Reviewed approximately 100 insurance applications per month for
    completeness and adherence to regulations
     Integral to the preparation of software training manuals used by
    over 10,000 employees
     Provided IT support and answered questions on software related

    .c
    issues

    e7
    Mellon Financial, Pittsburgh, PA
    Customer Support Representative, 2002 – 2004
     Handled approximately 100 customer calls per day and resolved
    95% of client questions within the first 3 minutes
     Answered and fulfilled all customer inquiries by the end of the next
    um
    business day, ensuring a high level of customer satisfaction

    Pennsylvania Insurance Company, Pittsburgh, PA


    Policy Coordinator, 2000 – 2002
     Reviewed 30+ insurance applications per day for completeness
    es

    and adherence to regulations


     Processed up to 20 deceased refunds and cancellation of
    insurance policies within 2 business days, ensuring clients received
    .R

    timely delivery of refunds


     Provided requests for information from policyholders, agents and
    supervisors – which served as a critical source of information for
    sales and client service
    w

    Technology Solutions, Pittsburgh, PA


    Administrative Assistant, 1998 – 2000
    w

     Responsible for providing office support for a $100 million


    technology solutions provider - duties included heavy telephone
    w

    support, maintaining extensive filing system, billing and accounting,


    scheduling, and preparing client facing correspondence

    EDUCATION University of Virginia, Richmond, VA


    Bachelor of Art in Communication Studies, 1998
     
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