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    Bvqi Audit Report Main 1-7juvo0h 12112021150900 Bvrbuqbup

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    Auspice Qatar
    1. The organization did not fully determine environmental aspects and impacts of all project activities, such as material transportation. 2. Training effectiveness was not evaluated to ensure necessary competence is maintained, as required by the standards. 3. The root causes of two customer complaints were not determined and documented as required. Corrective actions need to be completed by set deadlines.

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    Bvqi Audit Report Main 1-7juvo0h 12112021150900 Bvrbuqbup

    Uploaded by

    Auspice Qatar
    45 views11 pages
    1. The organization did not fully determine environmental aspects and impacts of all project activities, such as material transportation. 2. Training effectiveness was not evaluated to ensure necessary competence is maintained, as required by the standards. 3. The root causes of two customer complaints were not determined and documented as required. Corrective actions need to be completed by set deadlines.

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    1. The organization did not fully determine environmental aspects and impacts of all project activities, such as material transportation. 2. Training effectiveness was not evaluated to ensure necessary competence is maintained, as required by the standards. 3. The root causes of two customer complaints were not determined and documented as required. Corrective actions need to be completed by set deadlines.

    Copyright:

    © All Rights Reserved
    Download as XLS, PDF, TXT or read online from Scribd
    Download as xls, pdf, or txt
    45 views11 pages

    Bvqi Audit Report Main 1-7juvo0h 12112021150900 Bvrbuqbup

    Uploaded by

    Auspice Qatar
    1. The organization did not fully determine environmental aspects and impacts of all project activities, such as material transportation. 2. Training effectiveness was not evaluated to ensure necessary competence is maintained, as required by the standards. 3. The root causes of two customer complaints were not determined and documented as required. Corrective actions need to be completed by set deadlines.

    Copyright:

    © All Rights Reserved
    Download as XLS, PDF, TXT or read online from Scribd
    Download as xls, pdf, or txt
    of 11

    1-7JUVO0H NON CONFORMITY RE

    4695008 Recertification Audit / ISO 450


    Audit Start Date: 26-12-2021 - Audit En

    Report n° Process Standard

    14KSMHMJ01 Project Site ISO 14001:2015

    6c7649ef-4e66-4588-85ff-0fa06df547b6

    ISO 45001:2018 /
    45KSMHMJ02 HR
    ISO 9001:2015

    580f9346-461e-422b-80db-70b607e20f21
    9KSMHMJ03 Sales ISO 9001:2015

    d31f8ff7-88f9-4d65-b0fa-ea9f48b2192d

    Legend

    Completed by Bureau Veritas


    To be completed by the
    organization
    NFORMITY REPORT

    fication Audit / ISO 45001:2018-ISO 14001:2015-ISO 9001:2015


    : 26-12-2021 - Audit End Date: 01-01-2022

    Clause

    14K-6.1.2 Environmental aspects

    45K-7.2 Competence
    9K-10.2 Nonconformity and corrective
    action
    RT

    -ISO 14001:2015-ISO 9001:2015


    01-01-2022

    Non Conformity Description

    NC Statement :
    Process of determination of environmental aspects and their impacts for Project related activities at HMC Projec

    Evidence:
    Aspect Impact assessment established for office, operations and project installation/testing activities and approp
    material and transportation of material to Project site have not been determined. Ref: Aspect Impact Assessmen

    Requirement:
    ISO14001:2015 Clause 6.1.2 Environmental Aspects :
    The organization shall determine the environmental aspects of its activities, products and services that it can con

    NC Statement :
    Process of evaluation of training effectiveness, as part of actions to acquire and maintain the necessary compete

    Evidence:
    Following 2 trainings were imparted as part of maintaining necessary competence amongst the employees :
    1. Training Attendance Sheet FM-012-05 Rev.0, dated 08.Jan.2021,
    Training Topic: Types of Instruments used in Switchgear, date 06.03.2021, Training attended by 04 employees f
    2. Course name : Application of Fire Extinguisher, date: 06.03.2021, Venue: QGC Factory Yard, Training atten

    Requirement:
    ISO 9001:2015 : Clause 7.2 Competence :
    The organization shall:
    c) where applicable, take actions to acquire and maintain the necessary competence, and evaluate the effective
    ISO 45001:2018 : Clause 7.2 Competence :
    The organization shall:
    c) where applicable, take actions to acquire and maintain the necessary competence, and evaluate the effective
    NC Statement :
    Process of determination of root cause for the customer complaints received by the Organization and the resulta

    Evidence:
    Organization received 4 customer complaints and these were found to be listed in the Customer Complaint Regi
    however, these were not evident for the balance 2 customer complaints viz. 1. Customer : QBC, complaint date
    2. Customer : QEMG (Qatar Electro-Mechanical Group), complaint date : 14.10.2021, complaint description : de

    Requirement:
    ISO 9001:2015 : Clause 10.2 Nonconformity and corrective action
    10.2.1 When a nonconformity occurs, including any arising from complaints, the organization shall:
    a) react to the nonconformity and, as applicable:
    1) take action to control and correct it;
    2) deal with the consequences;
    b) evaluate the need for action to eliminate the cause(s) of the nonconformity, in order that it does not recur or o
    1) reviewing and analyzing the nonconformity;
    2) determining the causes of the nonconformity;
    3) determining if similar nonconformities exist, or could potentially occur;
    c) implement any action needed;
    d) review the effectiveness of any corrective action taken;
    e) update risks and opportunities determined during planning, if necessary;
    f) make changes to the quality management system, if necessary.
    Corrective actions shall be appropriate to the effects of the nonconformities encountered.
    10.2.2 The organization shall retain documented information as evidence of:
    a) the nature of the nonconformities and any subsequent actions taken;
    b) the results of any corrective action.
    To be
    Grade completed
    before

    Minor 1/15/2022

    Minor 4/1/2022
    Minor 1/15/2022
    Root Cause Analysis (What failed in the system to allow this non
    conformity to occur ?)
    Correction (What is done to solve this problem)
    Date of
    Corrective Action (What is done to prevent Org.
    Completio
    reoccurrence) Representative
    n

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