GR Power Switchgear Limited: Quality System Management ISO 9001:2015

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The key takeaways from the document are that it outlines the procedure for planning, executing, and following up on internal audits according to ISO 9001:2015 standards.

The document explains the procedure for how internal audits are planned, executed and followed up at GR Power Switchgear Ltd.

The steps involved in internal audit planning include preparing an annual audit plan, deriving an internal audit schedule from the plan, selecting auditors, and preparing checklists.

GR POWER SWITCHGEAR LIMITED

PLOT NO: 27 / B, I.D.A., JEEDIMETLA


HYDERABAD – 500 055. TELANGANA INDIA

Quality System Management


ISO 9001:2015

QUALITY SYSTEM PROCEDURE FOR INTERNAL AUDIT

Reference QSP/IAP Issue No 02

Release Date No of pages 01 to 32

Signature Date

Prepared by ISO Coordinator

Approved by Managing Director

COPY RIGHTS

“This Manual is a property of GR POWER SWITCH GEAR LTD, which alone reserves the right for distribution, use,
application or reproduction”.
GR POWER SWITCHGEAR LTD DOC REF NO: QSP/IAP

PROCEDURE FOR INTERNAL AUDIT -9.2 DATE:23.03.2018

Record of Revisions
Page Rev Date of Change Changes made
No. From Rev To (mm/dd/yyyy)

All the contains have been reviewed in


All Draft 00 01.01.2014
the MRC and released

All the contents have been updated


All 00 01 23.03.2018
according to ISO 9001:2015

1.0 Scope:

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GR POWER SWITCHGEAR LTD DOC REF NO: QSP/IAP

PROCEDURE FOR INTERNAL AUDIT -9.2 DATE:23.03.2018

This procedure explains how the Internal Audits are planned, Executed and followed up at
GR Power Switchgear Ltd.

2.0 Reference
ISO 9001:2015 Standards : Clause 9.2
Quality Manual : Section 9.2 Internal Audit

3.0 Responsibility

ISO Co-Ordinator

4.0 Procedure:

Definitions

Quality Audit: A systematic and independent examination to determine whether quality


activities and related results comply with planned arrangements and whether these
arrangements are implemented effectively and are suitable to achieve objectives.

Observation: A statement or fact made during an audit and substantiated by objective


evidence.

Objective evidence: Qualitative or quantitative information records or statements of facts


pertaining to quality of an item or service or to the existence and implementation of a quality
system element which is based on observation, measurement or test and which can be
verified.

Non-conformity: The non-fulfillment of specified requirements of the standard or the Quality


Management System.

Details:

Internal Quality Audits (IQA) are carried out to ensure that the defined Quality Management
System is implemented and the company’s quality objectives are met. The main objective of
conducting Internal Quality Audits is to ascertain compliance to standards, guidelines,
specifications and procedures stated according to the Quality Management System. Reviews
are carried out to facilitate improvement to the Quality Management System.

Quality Audit:

Quality Audit typically applies to, but is not limited to a Quality System or elements thereof, to
process, to products or to services. Personnel not having direct responsibility with the
department will carry out the Quality Audits. Purpose of the Quality Audit is also to evaluate
the need for improvement or corrective action.

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GR POWER SWITCHGEAR LTD DOC REF NO: QSP/IAP

PROCEDURE FOR INTERNAL AUDIT -9.2 DATE:23.03.2018

Audit Planning

Following steps shall proceed an audit planning.

The Audit Plan is prepared by the ISO Co-Ordinator and approved by the Managing Partner.
Annual Audit planning is carried out once in a year. Annual audit plan is published in the
beginning of the calendar year in the format AAP. Audit plan typically contains the details of
the annual audits carried out in each department along with frequency.

An internal Audit Schedule is prepared based on the annual audit plan. Audit schedule
typically contains the details of the audit to be carried out indicating the department, auditor
details time and venue as given in the format IAS. Internal audit schedule is derived from the
annual audit plan. The Annual audit plan should contain minimum of 3 audits in every
department in a period of 3 months depending up on the criticality. The Audit Plan and
schedules are circulated to all Auditees and auditors prior to the scheduled date. Audit Plan
may be revised if number of nonconformities is more in an area or totally new system
procedures are issued to a department.

Internal auditors are to check the audit schedule and contact ISO Co-Ordinator for any
clarifications.

The auditor selection shall be done based on the following criteria.

Auditor Selection:

A person independent of responsibility of that department will do the audit to ensure


independence. ISO Co-Ordinator is to ensure the same while preparing the audit schedule.
The auditor must be a person who has been trained and qualified as an Internal Quality
Auditor. ISO Co-Ordinator will include new auditors after providing them with training and
qualifying them. ISO Co-Ordinator will maintain the list of qualified auditors.

Audit Preparations

Checklists are to be prepared where appropriate as a means of aid memory in the format
CKL using the applicable procedures of the Auditee department.
Internal auditor as identified in the audit schedule should obtain and study previous audit
reports if any. The effective completion of any corrective action should be checked first, prior
to start of the audit.
The ISO Co-Ordinator should discuss and decide the type and scope of report, which is
expected from each auditor. The ISO CO-ORDINATOR should contact the Head of the audit
area or function and confirm the scope, timing and program of audit.

Audit Execution

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PROCEDURE FOR INTERNAL AUDIT -9.2 DATE:23.03.2018

Audit activity should commence with an opening meeting with the In-Charge of the audit area
or function being audited. At this meeting, the audit duration, provision of guides to the audit
team, date and time for the closing meeting etc should be discussed and finalized.

Internal auditors shall record all the nonconformities in the format ANR and submit the same
to the ISO CO-ORDINATOR after completing the audit with due acknowledgement from the
Auditee.

Corrective Action

The Auditee needs to acknowledge the nonconformity and propose the corrective and
preventive action for the nonconformity noticed. The proposed date of ensuring the system
compliance needs to be specified before completing the audit.
The Auditee shall implement the required Corrective Action and notify the ISO Co-Ordinator
for conducting verification as identified in the audit NC (ANR). Corrective and/or preventive
action may be initiated in consultation with other members of the organization whenever
required.

Follow-up Audit

ISO Co-Ordinator needs to organize Follow up Audits as per the agreed date. The findings of
the follow-up audits shall be reflected in the audit nonconformance report. After verifying the
implementation of corrective and preventive action, ISO CO-ORDINATOR formally closes the
nonconformity.

Associated Formats:

S. No Format Name Ref no

1 Annual audit plan AAP

2 Internal audit schedule IAS

3 Internal audit check list IAC

4 Audit non conformance report ANR

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