DGS162

PERMIT NUMBER
1037-37/2-RSA-12-A

STOVE DEFY
5 GAS/ELECTRIC S

Users Manual

Record in the space below the listed information for future reference.

SERIAL NUMBER…………………………………………………………………………………..

DATE OF PURCHASE……………………………………………………………………………...

PURCHASED FROM………………………………………………………………………………..

………………………………………………………………………………………………………….

The manufacturer strives for continuous improvement. For this reason, the text and
illustrations in this manual are subject to change without notice.
Page 1
Dear Customer,

Your new Defy appliance was manufactured in a state of the art facility and has passed the
strictest quality control procedures.

Please read this manual carefully before installing and using your hob for the first time and
then store it within easy reach for future reference. Safety instructions must be strictly followed.

This User Manual may also be applicable for several other models. Differences between
models are explicitly identified in the manual.

This manual will provide you with information on how to operate and care for your appliance to
gain the maximum benefit from it.

We trust you will enjoy years of trouble free use.

EXPLANATION OF SYMBOLS
Throughout this User Manual the following symbols are used:

Important information or useful hints about usage.

Warning for hazardous situations with regard to life and property.

Warning for electric shock.

Warning for risk of fire.

Warning for hot surfaces.

PLEASE REGISTER YOUR PRODUCT AT

www.defy.co.za
DEFY APPLIANCES (PTY) LTD
P.O.BOX 12004
JACOBS
DURBAN
4026
SOUTH AFRICA

Important: Read these instructions for use carefully so as to familiarize yourself

with the appliance before connecting it to its gas container. Keep these instructions
for future reference.

Page 2
Table of contents

1 General information 4 6 How to operate the oven 20

Overview 4 General information on baking, roasting and
Technical specifications 5 grilling 20
Injector table 5 How to operate the electric oven 20
Package contents 6 Operating modes 21
Using the oven clock 22
2 Important safety instructions 7 Cooking time table 24
General safety 7 How to operate the grill 24
Safety for children 8
Cooking time table for grilling 25
Safety when working with gas 8
If you smell gas 9
7 Maintenance and care 26
Action to be taken in event of a burn back 9
General information 26
Intended use 9
Cleaning the hob 26
Safety when working with electricity 9
Cleaning the oven 26
Removing the oven door 27
3 Installation 10 Removing the door inner glass 27
Before installation 10
Replacing the oven lamp 27
Room ventilation 11
Gas jet cleaning procedure 28
Important information for the installer 12
Important information for the user 12
8 Troubleshooting 29
Electrical connection 13
Gas connection 13
9 Service Centres 30
Leakage control 14
Final check 15
10 Warranty 31
Gas conversion 15
11 Installers details 32
4 Preparation 16
Tips for energy saving 16
Initial use 16
Time setting 16
First cleaning of the appliance 17
Initial heating 17
Package information 17
Future transportation 17
Disposing of the old product 17

5 Using the hob 18

General information about cooking 18
Using the hobs 18

Page 3
1 General Information

Overview

1 Splashback 7 Front door

2 Burner plate 8 Bottom part
3 Control panel 9 Handle
4 Grill switch 10 Foot
5 Shelf positions 11 Tray
6 Wire shelf

1 Normal burner Rear left 6 Wok burner Middle

2 Normal burner Front left 7 Function knob
3 Auxiliary burner Front right 8 Thermostat lamp
4 Rapid burner Rear right 9 Thermostat knob
5 Digital timer

The manufacturer strives for continuous improvement. For this reason, technical
specifications, text and illustrations in this manual are subject to change without
notice.

Figures in this manual are schematic and may not match your appliance exactly.

Page 4
GENERAL
External dimensions (height / width / depth) 865 mm (min) - 920 mm max//900 mm/655 mm
Voltage / frequency 220-240 V ~ 50 Hz
Total power consumption 2900 W
Fuse min. 16 A
Cable type / section H05VV-FG 3G x 1.5 mm2
Cable length max. 2 m
Gas type Liquid Petroleum Gas (LPG) / pressure G30/2.8-3.0 kPa
Total gas consumption 11.5 kW
Converting the gas type Natural Gas (NG) / pressure G20/2.0 kPa
BURNERS
Rear left Normal burner
Power 2000 W
Front left Normal burner
Power 2000 W
Front right Auxiliary burner
Power 1000 W
Rear right Rapid burner
Power 2900 W
Middle Wok burner
Power 3600 W
OVEN/GRILL
Main oven Multifunction oven
#
Energy efficiency class B
Inner lamp 15–25 W
Grill power consumption 2500 W

Technical specifications may be Values stated on the appliance

changed without prior notice to labels or in the documentation
improve the quality of the appliance. accompanying it are obtained in
laboratory conditions in
Figures in this manual are
accordance with relevant
schematic and may not match your
standards. Depending on
appliance exactly.
operational and environmental
conditions of the appliance, these
values may vary.
Injector table
Position hob
zone 2000 W 2000 W 1000 W 2900 W 3600 W
Gas type / Gas Rear left Front left Front right Rear right Middle
pressure
G 20/2.0 kPa 103 103 72 115 147
G 30/2.8-3.0 kPa 72 72 50 87 96
Information on the energy label of electrical ovens is given in accordance with the EN 50304 standard. Those
Page 5 values are determined under standard load with bottom-top heater or fan assisted heating (if any) functions.
Package contents
Accessories supplied can vary Splash back assembly
depending on the appliance model.
Not all accessories in the user
manual may be on your appliance.
User manual and Oven tray
The oven tray is used for pastries, frozen
foods and big roasts.

1 Splash back assembly

Wire Shelf
Used for roasting and for placing food to be Remove the splash back assembly from the
baked, roasted or cooked in casserole warmer drawer and remove the packaging
dishes on to the desired rack. taking care to retain the two nuts and bolts
required for fixing the splash back to the
product. Position the splash back assembly
as indicated. Secure the splash back
assembly to the hob with the nuts and bolts
provided. Do not over tighten the bolts in
order to avoid any damages to the hob or
splash back assembly.

Placing the wire shelf and tray onto the

wire racks properly. It is important to place
the grill and/or tray onto the rack properly.

Slide the grill or tray between the 2 rails and

make sure that it is properly fitted before
placing any food on it. (Please see the
following figure).

1 Splashback
2 Screw
3 Burner plate
4 Nut

If you do not want to install the splashback

on to your cooker then place the fillers in the
holes. Do not over tighten the screws as
damage to the hob or splashback could
occur.
Page 6
2 Important safety instructions
This section contains safety instructions that x Do not heat closed tins and glass jars in
will help you avoid risk of injury and damage. the oven. The pressure that would build
All warranties will become void if you do not up in the tin/jar may cause it to burst.
follow these instructions. x Do not place any flammable materials
General safety close to the appliance as the sides may
x This appliance is not intended for use
become hot during use.
x Do not place baking trays, dishes or
by persons (including children) with
reduced physical, sensory or mental aluminium foil directly onto the bottom of
capabilities, or lack of experience and the oven. The heat accumulation might
damage the bottom of the oven.
x
knowledge, unless they have been
given supervision or instruction Keep all ventilation slots clear of
obstructions.
x
concerning the use of the appliance by
a person responsible for their safety. The appliance may be hot when it is in
x Children should be supervised to
use. Never touch the hot burners, inner
sections of the oven, heaters etc.
x
ensure that they do not play with the
appliance. Always use heat resistant oven gloves
x Connect the appliance to an earthed
when putting in or removing dishes from
the hot oven.
x
outlet/line protected by a fuse of suitable
capacity. Have the earth installation made Do not use the appliance with the front
door glass removed or cracked.
x
by a qualified electrician. Our company
shall not be liable for any problems arising The rear surface of the oven gets hot
due to the appliance not being earthed in when it is in use. Make sure that the gas/
accordance with the local regulations. electrical connection does not come into
x If the supply cord is damaged, it must be
contact with the rear surface as
connections may get damaged.
x
replaced by the manufacturer, its service
agent or similar qualified persons in order Do not trap the mains cable between the
to avoid a hazard. oven door and frame and do not route it
x Do not operate the appliance if it is
over hot surfaces as the cable insulation
defective or has any visible damage. may melt and cause a fire as a result of a
x Do not carry out any repairs or
short circuit.
x Make sure that the function knobs are
modifications on the appliance. However,
switched off after every use.
x
some issues may remedied that do not
require any repairs or modifications. See When using Gas, ensure that the room is
well ventilated.
x
Troubleshooting.
x Never wash down the appliance with
Always keep children and infirm persons
away from the appliance when it is in use.
x
water! There is the risk of electric shock!
x Never use the appliance when your
Only use the appliance for preparing food.
x Use a deep pan, large enough to cover
judgment or coordination is impaired by
the appropriate burner.
x
the use of alcohol and/or drugs.
x The appliance must be disconnected from
Always dry food thoroughly before placing
the mains during installation, maintenance, it in hot oil or fat. Frozen food in particular
will spit and splatter if added too quickly.
x
cleaning and repair procedures.
x Be careful when using alcoholic drinks in
Never fill the pan more than one third full
of fat or oil.
x
your dishes. Alcohol evaporates at high
Never heat fat or fry with a lid on the pan.
x
temperatures and may cause a fire since it
can ignite when it comes into contact with Do not fry too much food at once. This
hot surfaces. lowers the temperature of the oil or fat
and results in fatty foods.
x Do not leave hot fat or oil unattended. If
overheating occurs, these could catch fire.
Page 7
x Do not use or store inflammable products Particular attention shall be given to the
(alcohol, petrol, benzene etc.) near the relevant requirements regarding
appliance as these pose a fire risk. ventilation; See Before installation.

Safety for children CAUTION: The use of gas cooking

x Packaging materials are dangerous to appliances results in the production of
children. Keep packaging materials in a heat and moisture in the room in which it is
safe place out of reach of children. installed. Ensure that the kitchen is well
x Electrical and/or gas products are ventilated: keep natural ventilation holes
dangerous to children. Keep children open or install a mechanical ventilation
away from the appliance when it is device (mechanical extractor hood).
operating and do not allow them to play Prolonged intensive use of the appliance
with the appliance. may call for additional ventilation, for
x Accessible parts of the appliance will example increasing the level of the
become hot whilst the appliance is in use. mechanical ventilation where present.
Children should be kept away until the
appliance has cooled down. DANGER. Risk of explosion and
x "CAUTION: Accessible parts may be hot poisoning! Put out all naked flames
when the grill is in use. Young children and do not smoke, strike matches or
do anything that could cause ignition.
should be kept away."
x
Do not operate any electric switches
Do not place any items above the (e.g. light switch, TV, computer,
appliance that children may reach for.
x
cooker or door bell). Do not use a
When the door is open, do not load any telephone or mobile phone.
heavy object on it and do not allow
children to sit on it. It may overturn or the x Gas appliances and systems must be
door hinges may be damaged. regularly checked for proper functioning.
x The packaging materials are a danger for The regulator, hose and its clamp must be
children. Keep the packaging materials checked regularly and replaced within the
away from children. Please ensure that periods recommended by its manufacturer
the packaging material is disposed of in a or when necessary.
responsible manner. x Clean the gas burners regularly. The
flames should be blue and burn evenly.
Safety when working with gas x Good combustion is required in gas
x Any work carried out on gas equipment appliances. In case of incomplete
and systems may only be done by combustion, carbon monoxide (CO) might
authorised qualified persons who are develop. Carbon monoxide is a colourless,
registered LPG Gas installers. odourless and very toxic gas, which has a
x Prior to installation, ensure that the local
lethal effect even in very small doses.
x Request information about gas emergency
distribution conditions (nature of the gas
and gas pressure) and the adjustment of telephone numbers and safety measures
the appliance are compatible. from your local gas provider in case of a
x This appliance shall be installed and
gas smell .
connected in accordance with current
x Switch off the Gas supply.
In the event of a pan fire
installation regulations.
x Smother the flames with a blanket or

x Burns and injuries are usually caused by

damp cloth.

picking up the burning pan and rushing

x Do NOT use water to extinguish an oil

outside with it.

or fat fire.
Page 8
SAVE THESE INSTRUCTIONS
If you smell gas Intended use
x Turn off all valves on gas appliances and This appliance is designed for domestic use.
gas meter at the main control valve, Commercial use will void the warrantee.
unless it's in a confined space or cellar.
x Extinguish all naked flames. CAUTION: This appliance is for cooking
x Do not operate any electrical appliances. purposes only. It must not be used for other
x Ventilate the area. Open doors and purposes.
windows.
x Check for leaks. Check all tubes and This appliance should not be used for
connections for tightness. warming plates under the grill, drying towels,
x If odour persists contact your nearest dish cloths etc. by hanging them on the oven
Defy Service Centre for assistance. door handles. This product should also not
x If you still smell gas leave the property. be used for room heating purposes.
x Warn the neighbors.
x Call the fire-brigade. Use a telephone The manufacturer shall not be liable for any
outside the house.
x If you have door or gates that are secured
damage caused by improper use or handling
errors.
by an electric lock, or entry phone, please
open these manually.
x Do not re-enter the property until you are
Safety when working with electricity
Defective electric equipment is one of the
told it is safe to do so. major causes of house fires.
Action to be taken in the event of a burn x Any work on electrical equipment and

x In the event of a burn back (where the

back systems should only be carried out by
authorized and qualified persons.
flame burns back into the jet ) immediately x In case of any damage, switch off the

x Wait a few minutes and relight the burner

turn off the control to the affected burner. appliance and disconnect it from the
mains. To do this, turn off the fuse at

x If the burn back occurs again, turn off the

in the normal manner. home.
x Ensure that the fuse rating is compatible
control knob to the affected burner, and with the appliance.
consult the nearest Defy service
technician, who will advise you.
IMPORTANT:
If the gas type of the appliance is
x Room ventilation is vital for the efficient
Ventilation
changed, then the rating plate
that shows the gas type of the
performance of the appliance and for the
unit must also be changed.
safety of the occupants in the room in
which the appliance is installed.
IMPORTANT:
If the gas type of the appliance is
changed, then the sticker that is
currently on the rear of the
appliance that reads “Factory
adjusted for LPG gas” must be
replaced by the sticker “Adjusted
for natural gas”.

The new sticker can be found in

the gas jet kit supplied with the
appliance.

Page 9
3 Installation
Installation is the buyer’s responsibility. The
manufacturer accepts no liability for this
service. Any action that the manufacturer
has to take as a result of an erroneous
installation will not be covered by the
warranty.

The necessary installation, including gas and

electrical connections, must be carried out
by qualified personnel in accordance with
current and local regulations. An installation
by an unqualified person may constitute a
hazard.

Installations carried out by unauthorized

persons will void the warranty.

The manufacturer shall not be held

responsible for injury to persons or
damages arising from procedures carried x The appliance can be used with cabinets
out by unauthorized persons or due to on either side but in order to have a
non compliance with these provisions. minimum distance of 400mm above
hotplate level allow a side clearance of
Preparation of location, electrical and
65mm between the appliance and any
gas installation for the appliance falls
under the customer’s responsibility.
wall, partition or tall cupboard.

x The appliance can also be used in a free

DANGER The appliance must be
installed in accordance with all local standing position. Allow a minimum
gas and/or electrical regulations. distance of 750 mm above the hob
surface.

x (*) If a cooker hood is to be installed

DANGER Prior to installation, visually
check if the appliance has any
defects on it. If so, do not have it above the cooker, refer to cooker hood
installed. Damaged appliances are a manufacturer' instructions regarding
safety risk. installation height (min 650 mm).

x Moving of the appliance is most easily

Before installation
Please note the appliance is packed without achieved by lifting the front as indicated in
the feet fitted, therefore please ensure the the diagrams overleaf. Open the oven
feet are fitted as per the instructions; see door sufficiently to allow a comfortable
Installation and connection, page 13 before and safe grip on the underside of the oven
the appliance is placed in its final position. roof avoid causing any damage to the grill
To ensure that critical air gaps are element or any internal parts of the oven.
maintained under the appliance, we Do not move by pulling on the door
recommend that this appliance is mounted handle or knobs. Move the appliance a bit
on a solid base and that the feet do not sink at a time until placed in the position
into any carpet or soft flooring. required.
The kitchen floor must be able to carry the
weight of the appliance plus the additional
weight of cookware, bakeware and food.
Page 10
 This appliance requires an operating
pressure of 2.8-3.0 kPa. A suitable LPG
regulator that complies with the
requirements of SANS 1237 must be
used.

The manufacturer and the seller do not

accept responsibility for any damage due
to incorrect installation or gas
connection.

Gas bottles should be located outdoors in a

suitable ventilated lock-up.
The connecting hose should not exceed 125
cm in length.

Room ventilation
All rooms require a window that can be
opened, or equivalent, and some rooms will
require a permanent vent in addition.

Air for combustion is drawn from the room

and the exhaust gases are emitted directly
into the room, therefore good room
ventilation is essential for the safe operation
of your appliance. If there is no window or
door available for room ventilation, extra
ventilation must be installed.

The appliance may be located in a kitchen,

kitchen/diner or a bed-sitting room, but not in
a room containing a bath or shower. The
appliance must not be installed in a bed
sitting room of less than 20m3.

Do not install this appliance in a room below

ground level unless it is open to ground level
on at least one side.
The appliance corresponds to device class
1, i.e. it may be placed with the rear and Ventilation
one side to kitchen walls, kitchen furniture or Room size
opening
equipment of any size. The kitchen furniture Smaller than 5 m3 min. 100 cm2
or equipment on the other side may only be
of the same size or smaller. 5 m3 to 10 m3 min. 50 cm2
3
Any kitchen furniture next to the appliance Greater than 10 m not required
must be heat-resistant (100 °C min.).
In the cellar or basement min. 65 cm2
This appliance uses LPG (Liquid
petroleum or bottle gas)

Page 11
Important information for the installer x Flexible hose - Not supplied.
Any hose that is used to connect the
This appliance may only be installed by a stove to the gas system shall comply with

x Gas cylinder - Not supplied.

registered LPG Gas installer registered SANS 1156-2 or BS 3212.
with the Liquefied Petroleum Gas
Association of Southern Africa. For best results we recommend that gas
cylinders with a minimum capacity of 19kg

x Regulator - Not supplied.

The appliance must be installed in be used.
accordance with the requirements of
SANS 10087-1 or SANS 827 and any fire A 2.8-3.0 kPa LPG gas regulator which
department regulations and/or local complies with SANS 1237 must be used.
bylaws applicable to the area. If in doubt
check with the relevant authority before Permanent installation
undertaking the installation.
Important information for the user
Upon completion of the installation you are
required to fully explain and demonstrate to This appliance may only be installed by a
the user the operational details and safety registered LP Gas installer. All registered
practices applicable to the appliance and the installers are issued with a card carrying
installation including: their registration number.

a) The position of the isolation or shut-off Ask to be shown this card before
valve in the gas supply line to the allowing the installation to commence
appliance. and make a note of the installer QCC
b) The requirements for safe operation of the number on page 32 of this book.
appliance
Upon completion of the installation, the
Note.This appliance is supplied ex- installer is required to explain the operational
factory with jets and air settings for use details of the appliance together with the
with LPG gas only. safety instructions. You will be asked to sign
acceptance of the installation and be
Safety compliance with local provided with a completion certificate. You
requirements: should only sign for acceptance when the
installation is completed to your satisfaction.
Installer’s details are to be filled in on
page 32 of this book Failure to comply with the above will
render the warranty invalid.

Temporary installation Note:

Your invoice is required in the event of
Flexible hose connection from the gas you wishing to make a warranty claim.
appliance to the cylinder can be made.
Ensure that pipe clamps are tightened
correctly and are of a good quality.

Page 12
Installation and connection x Connection must comply with national
This appliance can only be installed and regulations.
connected in accordance with the statutory x The mains supply data must correspond to
installation rules. the data specified on the type label of the
appliance. The rating plate is either seen
Do not install the appliance next to when the door or the lower cover is
refrigerators or freezers. The heat opened or it is located at the rear wall of
emitted by the appliance will lead the unit depending on the unit type.
to an increased energy x The power cable of your appliance must
consumption of cooling comply with the values in "Technical
appliances. specifications" table.
Carry the appliance with at least two DANGER Risk of electric shock!
persons. The appliance must be placed Before starting any work on the
directly on the floor. It must not be placed electrical installation, please
onto a base or a pedestal. disconnect the appliance from the
mains supply.
Material damage! The power cable plug must be within
The door and/or handle must not easy reach after installation (do not
be used for lifting or moving the route it above the stove)
appliance.
x Plug the power cable into the socket.
Electrical connection
Connect the appliance to a grounded outlet/ Gas connection
line protected by a fuse of suitable capacity
as stated in the "Technical specifications" DANGER Risk of explosion or
table. Have the grounding installation made poisoning by unprofessional
by a qualified electrician while using the installation.
product with or without a transformer. The appliance may be connected
The manufacturer shall not be held to the gas distribution system only
responsible for damages arising from by a registered LPG installer.
procedures carried out by unauthorized
persons. DANGER Risk of explosion!
Before starting any work on the
DANGER Risk of electric shock, gas installation, please shut off
short circuit or fire by the gas supply.
x Gas adjustment conditions and values are
unprofessional installation!
The appliance may be connected to
the mains supply only by an stated on labels (or on type label).
authorized qualified person and the
appliance is only guaranteed after Your appliance is adjusted for
correct installation. LPG gas.
DANGER Risk of electric shock,
short circuit or fire by damage of
After selecting a suitable location for the gas
the mains lead! cylinder, interchange the sharp hose tip and
The mains lead must not be the blind plug at the rear of your oven (if
clamped, bent or trapped or come necessary) to suit the cylinder location.
into contact with hot parts of the
appliance. If the mains lead is
damaged, it must be replaced by a
qualified electrician.

Page 13
1 Blind plug
2 Hose tip
Connecting the gas hose Leakage control at the connection point
x Have your appliance connected so that it x Ensure that the control knobs on the hob
will be close to the gas connection. are in the OFF position.
Ensure that there is no gas leakage. x Open the valve on the Gas bottle.
x Gas bottles should be located outdoors in x Using a small paint brush, apply some
a suitable ventilated lock-up. soapy water to all the connections.
x The connecting hose to be used must not x If there is a leak, bubbles will appear.
be longer than 125 cm in length. x If this occurs, close the gas bottle valve .
x Fit the clamp to the hose. Soak one end x Check and tighten the connections
of the hose (15 mm inner diameter) into immediately.
hot water for 60 seconds to soften, then x Repeat the procedure to ensure that there
slip the softened end of the hose are no further leaks.
completely onto the sharp hose tip of the
appliance. Caution: Never use a naked flame to
x Secure the hose by tightening the hose check for gas leaks
clamp.
x Repeat the same procedure for the other DANGER Risk of explosion by
end of the hose by securing it to the damage of the safety tube!
regulator on the gas bottle to complete the The safety tube must not be clamped,
bent or trapped or come into contact
gas cylinder connection.
x Always check for gas leaks after
with hot parts of the appliance.
installation and whenever a new or refilled x Push the product towards the kitchen wall.
gas bottle is used for the first time.
Adjusting the feet of oven
DANGER Risk of explosion and Level the appliance to ensure stability of
suffocation! LPG bottles must not cooking vessels whilst cooking.
be stored in the house. For your own safety please ensure the
product is level by adjusting the four feet at
the bottom by turning left or right and align
level with the work top.
4 feet are supplied together with your oven.
Each foot must be installed into its
respective slot located at the 4 corners
under the oven.
Screw the thread of the foot by turning in
clockwise.
For your safety, make sure that all 4 feet are
1. Hose tip-LPG level when screwing in. An oven that is not
level will have an adverse effect on cooking.
2. Hose tip-NG
3. Safety hose
4. O-ring (gasket)
5. Clamp

1 Foot
Page 14 2 Foot slot
Final check Unless there is an abnormal
1. Open gas supply. condition, do not attempt to remove
2. Check gas installations for secure fitting the gas burner taps. You must call
and tightness. an authorised service agent if it is
3. Ignite burners and check appearance of necessary to change the taps.
the flame.
New injectors have their position
The flames should be blue and marked on their packing or refer to
burn smoothly. If the flames the Injector table.
appear yellowish, check that the
burner cap is seated correctly or Reduced gas flow rate setting for taps
clean the burner. Switch off the 1. Ignite the burner that is to be adjusted and
gas and let burner cool before turn the knob to the reduced position.
touching it. 2. Remove the knob from the gas tap.
Gas conversion 3. Use an appropriately sized screwdriver to
adjust the flow rate adjustment screw. For
DANGER Risk of explosion or LPG (Butane - Propane) turn the screw
poisoning by unprofessional clockwise. For natural gas, you should
installation. Gas conversion turn the screw counter-clockwise once.
must only be carried out by a The normal length of a straight flame in
registered installer. the reduced position should be 6-7 mm
DANGER Risk of explosion! 4. If the flame is higher than the desired
Before starting any work on the position, turn the screw clockwise. If it is
gas installation, shut off the gas smaller turn anticlockwise.
supply. 5. For the last control, bring the burner to
both the high-flame and reduced positions
In order to have the appliance's gas type and check whether the flame is on or off.
changed, all the injectors must be changed Depending on the type of gas tap used in
and the flame adjustment for all valves must your appliance the adjustment screw
be set at the reduced flow rate position. position may vary.

Changing the injectors

1. Take off burner cap and burner body.
2. Unscrew injectors by turning them
counterclockwise.
3. Fit new injectors.
4. Check all connections for secure fitting
and tightness.

1 Flame failure device (model dependent) 1 Flow rate adjustment screw

2 Spark plug
3 Injector If the gas type of the appliance is
4 Burner changed, then the rating plate
that shows the gas type of the
Page 15
unit must also be changed.
4 Preparation

Tips for saving energy Press '–' or '+' (5/6) keys to set the time after
The following information will help you to use the oven is energized for the first time
your appliance in an ecological way, and to
save energy:

x Use dark coloured or enamel coated

cookware in the oven for better heat
transmission.
x Before cooking your dishes, perform a
preheating operation if it is advised in
the user manual or cooking
instructions.
x Do not open the door of the oven
frequently during cooking.
x Try to cook more than one dish in the
1 Program key
oven at the same time whenever
2 Cooking time
possible. Two cooking vessels can be
3 End of cooking time
placed onto the wire shelf.
x
4 Alarm
Cook more than one dish one after
5 Minus key
another. The oven will already be hot.
x
6 Plus key
Save energy by switching off your oven
7 Screen brightness setting
a few minutes before the end of the
8 Alarm volume
cooking time. Do not open the oven
9 Current time
door.
x
10 Keylock
Defrost frozen dishes before cooking
11 Adjustment key
them.
x Use pots and pans with covers for
After setting the time, cooking can be started
cooking. If there is no cover, energy
or ended by selecting the desired position
consumption may increase by 4 times.
x
with the temperature button and the function
Select the burner which is suitable for
button.
the bottom size of the pot that is to be
used. Always select the correct pot size
for your dishes. Larger pots require If the current time is not set, time
more energy. setting will start increasing/
moving up from the 12:00. clock
symbol. '9' will be displayed to
Initial use indicate that the current time has
not been set. This symbol will
Time setting disappear once the time is set.
Before using the oven the clock
Time settings are cancelled in
time must be set. If the clock time
case of a power failure and will
is not set, the main oven will not
need to be reset.
work.
Changing the time
While making any adjustment, To change the time that has been previously
related symbols on the clock will set:
flash. 1. Press (11) key to activate current time
symbol '9'.
2. Press '–' or '+' (5/6) keys to set the current
Page 16 time.
Changing screen brightness adjustment Smell and smoke may emit during
1. Press (11) key to activate screen the first heating. This is not a fault
brightness symbol '7' for screen brightness and is quite normal and is due to
adjustment. any production residues or layers
2. Press '–' or '+' (5/6) keys to set the being burnt off and removed.
desired brightness. Ensure that the room is well
ventilated.
» Selected brightness level will appear as d-
01, d-02 or d-03 on the display. Package information
Packaging materials are dangerous to
First cleaning of the appliance
children. Keep packaging materials in a safe
The surface of the appliance may place out of reach of children.
be damaged by some detergents Packaging materials of the appliance are
or cleaning materials. Do not use manufactured from recyclable materials.
aggressive detergents, cleaning Do not dispose of the packaging materials
powder, cream or any sharp together with domestic or other wastes.
objects. Dispose of them in a responsible manner.
1. Remove all packaging materials. Future Transportation
2. Wipe the surfaces of the appliance with a Keep the appliances original carton and
damp cloth or sponge and dry with a transport the appliance in it. Follow the
cloth. instructions on the carton. If you do not have
Initial heating the original carton, pack the appliance in
Heat up the appliance for about 30 minutes bubble wrap or thick cardboard and tape it
and then switch it off. This will ensure that securely.
any production residues or layers will be To prevent the wire grill and tray inside the
burnt off and removed. oven from damaging the oven door, place a
strip of cardboard onto the inside of the oven
WARNING Hot surfaces may
door that lines up with the position of the
cause burns! Do not touch the hot
trays. Tape the oven door to the side walls.
surfaces of the appliance. Use
Secure the caps and pan supports with
oven gloves. Keep children away
adhesive tape.
from the appliance.
Do not use the door or handle to lift or move
Electric oven the appliance.
1. Take all baking trays and the wire grill out
Check the general appearance of
of the oven. your appliance for any damages that
2. Close the oven door. might have occurred during
3. Select the static position. transportation.
4. Select the highest grill power; See How to
operate the electric oven, page 20. Do not place other items on the top
of the appliance. The appliance
5. Operate the oven for about 30 minutes.
must be transported upright.
6. Turn off your oven; See How to operate
the electric oven, page 20. Disposing of the old product
Grill oven
1. Take all baking trays and the wire grill out Dispose of the old appliance in an
of the oven. environmentally friendly manner.
2. Close the oven door. Refer to your local dealer or solid waste
3. Select the highest grill power; see How to collection centre in your area to learn how to
operate the grill, page 24. dispose of your product.
4. Operate the grill about 30 minutes. Before disposing of the product, cut off the
5. Turn off your grill; see How to operate the power cable plug and make the door lock (if
grill, page 24 any) unusable to avoid dangerous conditions
to children.
Page 17
5 Using the hob
Gas cooking
x The size of the cooking vessel and the
General information about cooking

DANGER flame must be suited to each other. Adjust

Risk of fire by overheated oil! the gas flames so that they do not extend
When heating oil, do not leave it past the bottom of the cooking vessel and
unattended. ensure that the cooking vessel is centered
Never try to extinguish a fire on the saucepan carrier.
with water! When oil has caught
fire, immediately cover the pot or Using the hobs
pan with a lid. Switch off the hob
if safe to do so and phone the fire
service.
x Before frying foods, always dry them well
and gently place into the hot oil. Ensure
complete thawing of frozen foods before
frying.
x Do not cover the pot or pan being used
when heating oil.
x Place the pans and saucepans in a
manner so that their handles are not over
the hob to prevent heating of the handles. 1 Normal burner 20–22 cm
Do not place unbalanced and easily tilting 2 Normal burner 20–22 cm
cooking vessels on the hob. 3 Auxiliary burner 12–14 cm
x Do not place empty pots and saucepans 4 Rapid burner 20–22 cm
on cooking zones that are switched on. 5 Wok burner 22-24 cm
They might get damaged. The above list denotes the recommended
x Operating a cooking zone without a pot, diameters of pots to be used on related
pan or saucepan on it may cause damage burners.
to the appliance. Turn off the cooking
zones after cooking is complete. The large flame symbol indicates the highest
x As the surface of the appliance can be hot, cooking power and small flame symbol
do not place plastic and aluminum vessels indicates the lowest cooking power. In the
on it. turned off position (top), gas is not supplied
x Plastic and aluminum vessels should not to the burners.
be used to keep foods in.
x Use flat bottomed saucepans or cooking Igniting the gas burners
vessels only.
x Place only the appropriate amount of food 1.Keep the burner knob pressed in.
in saucepans and pans. Doing so will 2.Turn the knob counter clockwise to the
assist with regards to not having to do any large flame symbol. Gas is ignited with the
unnecessary cleaning as this will help spark created.
prevent the dishes from overflowing.
x Do not put covers of saucepans or pans 3.Adjust the knob to the desired cooking
on the cooking zones. power.
x Place saucepans so that they are centered
on the cooking zone. When moving the Turning off the gas burners
saucepan onto another cooking zone, lift
and place it onto the other cooking zone Turn the keep warm zone knob to the off
instead of sliding it. (upper) position.

Page 18
Gas shut off safety system (in models Wok burner
with thermic component)

As a counter measure
against blow out due to
fluid overflows at burners
or should the flame
extinguish for whatever
reason, the flow of gas to
the burner will
Wok burners help you to cook faster. Wok,
1. Gas shut automatically be
which is particularly used in Asian kitchens,
off safety terminated.
is a kind of deep and flat fry-pan made of
sheet metal. These are used to cook minced
x Push the knob inwards and turn it counter vegetables and meat n a short time using a
clockwise to ignite. strong flame.
x After the gas ignites, keep the knob
pressed for 3-5 seconds more to engage Since meals are cooked using a strong
the safety system. flame and in a very short time, and as such
x If the gas does not ignite after you press fry-pans conduct heat rapidly and evenly, the
and release the knob, repeat the same nutritional value of the food is preserved and
procedure by keeping the knob pressed in vegetables remain crispy.
for 15 seconds.
The wok burner can be used for regular
saucepans too.
DANGER
Risk of deflagration in case of
unburned gas!
Do not press the knob for longer
than 15 seconds if there was no
ignition.
Wait for one minute and then
repeat the ignition process.

Page 19
6 How to operate the oven
General information on baking, roasting Tips for grilling
and grilling x When meat, fish and poultry are grilled,
they quickly get brown and develop a crust
WARNING and do not easily dry out. Flat cuts of
Hot surfaces may cause burns! meat, sausages and meat skewers are
Do not touch the hot surfaces of particularly suited for grilling as are
the appliance. Use oven gloves. vegetables with high water content such
Keep children away from the as tomatoes and onions.
appliance. x Distribute the pieces to be grilled on the
wire shelf or in the baking tray in such a
DANGER way that the area covered does not
exceed the size of the heater.
x Slide the wire shelf or baking tray into the
Risk of scalding by hot steam!
Take care when opening the
oven door as steam may escape. desired level in the oven. If you are grilling
on the wire shelf, slide the baking tray to
the lower rack to collect fats. Add some
water in the tray for easy cleaning.
Tips for baking
x Use non-sticky coated appropriate metal Fire danger due to food which
plates or aluminum vessels or heat is unsuitable for grilling!
resistant silicone moulds. Only use food for grilling which is
x Make best use of the space on the rack. suitable for intensive grilling heat.
x Place the baking mould in the middle of Do not place the food too far in
the shelf. the back of the grill. This is the
x Select the correct rack position before hottest area and fat food may
turning the oven or grill on. Do not change catch fire
the rack position when the oven is hot.
x Keep the oven door closed. How to operate the electric oven

Tips for roasting Before using the oven the clock

x Treating whole chicken, turkey and large time must be set. If the clock time
pieces of meat with dressings such as is not set, the main oven will not
lemon juice and black pepper before work.
cooking will increase the cooking
performance. Select temperature and operating mode
x It takes about 15 to 30 minutes longer to
roast meat with bones when compared to
roasting the same size of meat without
bones.
x Each centimeter of meat thickness
requires approximately 4 to 5 minutes of
cooking time.
x Let meat rest in the oven for about
10 minutes after the cooking time is over.
The juice is better distributed all over the
roast and does not run out when the meat
is cut.
x Fish should be placed on the middle or
1 Function knob
2 Thermostat lamp
lower rack in a heat-resistant plate. 3 Thermostat knob
Page 20
1. Set the Temperature knob to the desired Fan supported bottom/top heating
temperature. Top heating, bottom heating plus fan
2. Set the Function knob to the desired (in the rear wall) are in operation. Hot
operating mode. air is evenly distributed throughout the
oven rapidly by means of the fan.
The oven heats up to the adjusted
temperature and maintains it. During Cook with one tray only in this mode.
heating, the temperature lamp stays on.
Fan assisted top heating
Switching off the electric oven Top heating and the fan (in the rear
Turn the function knob and temperature wall) are both in operation. Hot air is
knob to the off (upper) position. distributed better with the fan on when
compared to having only the top
heating in operation.

Fan assisted bottom heating

Bottom heating and the fan (in the rear
wall) are both in operation. Hot air is
distributed better with the fan on when
compared to having only the bottom
heating in operation.

Operating with fan

The oven is not heated. Only the oven
lamp and the fan (in the rear wall) are
in operation. Suitable for thawing
Rack positions frozen granular food slowly at room
(For models with wire shelf) temperature and cooling down food
that has just been cooked.

Thermofan
Warm air heated by the rear heater is
Operating modes evenly distributed throughout the oven
rapidly by means of the fan. It is
The order of operating modes shown here suitable for cooking your meals on
may be different from the arrangement on different rack levels. Preheating is not
your product. required in most cases.

Top and bottom heating Suitable for cooking with multi trays.
Top and bottom heating are in
operation. Full grill
This mode is suitable for grilling.
The food is heated simultaneously from
the top and bottom. Top and bottom
heating is suitable for cakes, pastries,
or cakes and casseroles in baking
moulds.

Cook with one tray only in this mode.

Page 21
Using the oven clock Once the cooking time is set, the cooking
symbol will be displayed continuously.
Set the end of cooking time to a later
time:
After setting the cooking time on the clock,
the end of cooking time can be set to a later
time.
1. To adjust the cooking time, press the
program key (1) and activate the cooking
time symbol (2).
2. Adjust the cooking time with minus (5)
and plus (6) keys.
The cooking time symbol remains lit
(displays continuously) after setting the
1 Program key
cooking time.
2 Cooking time
3. To set the end of cooking time, press
3 End of cooking time
program key (1) and activate the cooking
4 Alarm
time symbol (3).
5 Minus key
4. Press - (5) and + (6) keys to set the end of
6 Plus key
cooking time.
7 Screen brightness setting
Once the end of cooking time is set, the
8 Alarm volume
end of cooking symbol and the cooking
9 Current time
symbol will be displayed continuously.
10 Keylock
The end of cooking time symbol (3) will
11 Adjustment key
disappear as soon as the cooking starts.
The maximum time to be set for 5. Place your dish into the oven.
the end of the cooking process is 6. Select operation mode and temperature.
5 hours and 59 minutes. In case The oven timer automatically calculates
of a power cut, the program will the startup time for cooking by using the
be canceled. A reprogram will end of cooking time and the cooking
then be required. period you have set. The selected
operation mode is activated when the
While making any adjustments, startup time of cooking has come on and
related symbols will flash on the the oven is heated up to the set
display. Wait for a short period temperature. The oven maintains this
for the settings to take effect temperature until the end of cooking time.
If no cooking setting is made, the 7. After the cooking process is completed,
time of the day cannot be set. "End" appears on the display and the
alarm will sound.
The cooking time will display 8. The alarm signal will sound for 2 minutes.
once the cooking starts. To stop the alarm signal, simply press any
key. The alarm will be silenced and the
current time will be displayed.
Cooking by specifying the cooking time:
The oven can be set so that it will stop at the If the alarm is silenced by
end of the specified time by setting the pressing any key, the oven will
cooking time on the clock. restart operating. If you press
1. To adjust the cooking time, Press the any button at the end of the
program key (1) and activate the Cooking alarm period, the oven will restart
Time symbol (2). operating.
2. Press '–' / '+' (5/6) keys to set the cooking
time. 9. Turn off the oven with the Temperature
knob and Function knob.
Page 22
Using the keylock The alarm clock has no influence on the
Activating the keylock functions of the oven. It is only used as a
Prevent the oven from being used by warning. For example, this is useful when
activating the Keylock function. you want to turn food in the oven at a certain
point in time. The alarm clock will give a
signal once the time you set is over.

Setting the alarm clock

1. Press the program key (1) to activate the
alarm time symbol (4).
The maximum alarm time that
can be set is 23 hours and 59
minutes
2. Adjust the alarm time using '–' or '+' (5/6)
keys.
Alarm symbol will remain lit and the alarm
1 Program key time will appear on the display once the
2 Cooking time alarm time is set.
3 End of cooking time 3. At the end of the alarm time, Alarm Time
4 Alarm symbol (4) will start flashing and the alarm
5 Minus key signal is heard.
6 Plus key Turning off the alarm
7 Screen brightness setting 1. To stop the alarm, just press any key.
8 Alarm volume The alarm will be silenced and current time
9 Current time will be displayed.
10 Keylock If you want to cancel the alarm:
11 Adjustment key 1. To reset the alarm time, press the
1. Press the key (11) to activate Keylock program key (1) to activate the alarm time
symbol (10). symbol (4).
"OFF" will appear on the display. 2. Press and hold the '–' (5) key until "00:00"
2. Press '+' key (6) to activate the keylock. is displayed.
Once the keylock is activated, "On" appears
on the display and the Keylock symbol (10) The alarm time will be displayed.
remains lit. If the alarm time and cooking
time are set concurrently, the
When the Keylock function is shortest time will be displayed.
activated, the control panel
buttons, excepting for the key Changing alarm tone
(11), cannot be used. 1. Press Setting key (11) to activate the
Alarm Tone symbol (8).
Deactivating the keylock 2. Adjust the desired tone using '–' or
1. Press the adjustment key (11) to activate '+' (5/6) keys.
the keylock symbol (10). » Selected alarm tone will appear as "b-01",
The "On" will appear on the display. "b-02" or "b-03" on the display.
2. Press '–' (5) to deactivate the keylock. Cooking times table
The "OFF" will be displayed once the
keylock is deactivated. Cooking time table
Using the clock as an alarm The values indicated in the table
You can use the clock of the appliance for overleaf are data indicative. They
any warning or reminder apart from the may vary according to the type of
cooking programme. food as well as your cooking
Page 23 preferences.
 Rack Cooking time
Dish Cooking level number Mode Temperature (°C)
position (approx. in min.)
**Cakes in tray One level 2-3 175 25 ... 35

**Cakes in mould One level 2-3 180 40 ... 50

**Cakes in
One level 2-3 175 25 ... 35
cooking paper
2 levels 1-4 175 30 ... 45

**Sponge cake One level 2-3 200 10 ... 15

2 levels 1-4 175 20 ... 35

**Cookie One level 2-3 175 25 ... 35

2 levels 1-4 170 ... 190 30 ... 45

**Dough pastry One level 2-3 200 30 ... 45

**Rich pastry One level 2-3 200 30 ... 40

2 levels 1-4 200 40 ... 50

**Leaven One level 2-3 200 35 ... 50

**Lasagna One level 2-3 200 30 ... 45

**Pizza (thick) One level 2-3 200 ... 220 15 ... 20

**Pizza (thin) One level 2-3 200 10 ... 15

Beef steak 25 min. 250/max,
One level 2-3 100 ... 120
(whole) / Roast then 180 ... 190
Leg of Lamb 25 min. 250/max,
One level 2-3 70 ... 90
(casserole) then 190
15 min. 250/max,
Roasted chicken One level 2-3 55 ... 65
then 180 ... 190
25 min. 250/max,
Turkey (5.5 kg) One level 1 150 ... 210
then 180 ... 190
Fish One level 2-3 200 20 ... 30
When cooking with 2 trays at the same time, place the deeper tray on the upper rack and the other one on the lower rack.

Baking and roasting Switching on the grill

1. Turn the Function knob to the desired grill
Level 1 is the bottom level in the symbol.
oven.
2. Select the desired grilling temperature.
3. If required, perform a preheating of about
How to operate the grill 5 minutes.
The temperature light turns on.
Before using the oven the clock time Switching off the grill
must be set. If the clock time is not
1. Turn the Function knob to the off (top)
set, the main oven will not work.
position.
Close oven door during grilling.
Hot surfaces may cause burns! Food which is unsuitable for grilling
may catch fire! Only use food suitable
for intensive grilling heat. Do not
Do not use the upper level for grilling place the food too far back on the
grill. This is the hottest area and fatty
food may catch fire
Page 24
Cooking time table for grilling
Grilling with electric grill

Food Insertion level Grilling time (approx.)

Fish 3...4 20...25 min. #
Sliced chicken 3...4 15...20 min.
Lamb chops 3...4 12...15 min.
Roast beef 3...4 15...25 min. #
Veal chops 3...4 15...25 min. #
#
depending on thickness

Page 25
7 Maintenance and care
General information Use a soft cloth with a liquid detergent
The service life of the appliance will extend (not abrasive) to wipe those parts clean,
and the possibility of problems will decrease paying attention to sweep in one direction.
if the appliance is cleaned at regular x Never use cleaning products containing
intervals. abrasive materials as these could damage
Service intervals
x Every twelve months the appliance should
the decorative and informative paint
applications.
be serviced by a Defy Service agent to x Remove the burners and wipe them with
ensure continued efficient and safe a thin damp cloth or a non-abrasive
operation.
x Note: If required, the cleaning of the
sponge. Use a neutral detergent. Dry
afterward with a soft cloth and blow away
valves should only be carried out by a any residual water in the gas outlet holes.
qualified Defy technician. i.e. Burner not
functioning correctly. The surface may be damaged by
x Removable burner parts should be some detergents or cleaning
washed weekly with hot water and materials. Do not use aggressive
detergent. detergents, cleaning powder/cream
x Take care to remove any encrustations or any sharp objects.
and ensure that the burner holes are
Do not use steam cleaners for
clear.
x The condition of the gas hose and valve
cleaning.
should be inspected for leaks every time
Cleaning the hob
the gas bottle is re-filled.
Gas hobs
DANGER Risk of electric shock! 1. Remove and clean the saucepan carriers
Switch off the electricity before and burner caps.
cleaning the appliance to avoid 2. Clean the hob.
an electric shock. 3. Install the burner caps and make sure that
they are seated correctly.
DANGER Hot surfaces may 4. When installing the upper grills, pay
cause burns! Allow the appliance attention to place the saucepan carriers
to cool down before you clean it. so that the burners are centered.

x Clean the appliance thoroughly after each Cleaning the control panel
use. In this way it will be possible to Clean the control panel and knobs with a
remove cooking residues more easily, thus damp cloth and wipe them dry.
avoiding these from burning the next time
the appliance is used. Damage of the control panel!
x No special cleaning agents are required Do not remove the control knobs
for cleaning the appliance. Use warm for control panel cleaning.
water with washing liquid, a soft cloth or
Cleaning the oven / oven door
sponge to clean the product and wipe it
To clean the oven door, use warm water with
with a dry cloth.
x
washing liquid, a soft cloth or sponge to
Always ensure any excess liquid is
clean the appliance and wipe it with a dry
thoroughly wiped off after cleaning and
cloth.
any spillage is immediately wiped dry.
x Never use high-pressure steam equipment
or a water jet for cleaning. Don't use any harsh abrasive
x Do not use cleaning agents that contain cleaners or sharp metal scrapers
acid or chloride to clean the stainless or for cleaning the oven door. They
inox surfaces and the handle. could scratch the surface and
Page 26 destroy the glass
Removing the oven door
1. Open the front door (1).
2. Open the clips at the hinge housing (2) on
the right and left hand sides of the front door
by pressing them down as illustrated in the
figure.

1 Metal part 4 Lower plastic slot

2 Plastic carrier 5 Fixing foot
1 Front door 3 Inner glass panel 6 Window
2 Hinge
3 Oven

Pull the inner glass panel (3) towards

yourself until it detaches from its slots (4).
When refitting the glass panel, make sure
3. Move the front door to half-way. that it is seated into the plastic slots.
4. Remove the front door by pulling it
upwards to release it from the right and left Replacing the oven lamp
hinges.
DANGER Hot surfaces may cause
Repeat removal steps in reverse burns! Make sure that the appliance
order to refit the door. Do not forget is switched off and cooled down to
to close the clips at the hinge housing avoid the risk of an electrical shock.
when refitting the door. The oven lamp is a special electric
Removing the door inner glass light bulb that can stand up to 300 °C.
The oven door inner glass panel can be See Technical specifications for
details. Oven lamps can be obtained
removed for cleaning.
from Authorised Service Agents.
Open the oven door. Position of lamp might vary from the
figure.
Remove the metal part (1) by removing three
screws that secure it. If your oven is equipped with a round lamp:
1. Disconnect the product from the mains.
To remove the plastic holders (2), use a flat 2. Turn the glass cover counter clockwise to
screwdriver, to free the fixing foot (5). remove it.

Push the fixing foot through the opening (6) 3. Refit the
in the direction of the arrow . glass cover.

Page 27
Gas Jet Cleaning Procedure

x Every six months the gas jets on your hob should be

cleaned to ensure continued efficient and safe
operation.
x This may be done using a Gas Jet Cleaning Kit which
may be purchased from your nearest Defy Service
Centre.
x The kit comprises of a sliding T-bar (A) a socket (B)
and a ‘Classic pin’ (C).
x Fit the T-bar to the socket and remove the pot
stands, burner caps and burner bodies.

1. Insert the socket into the central tube of the burner so

that it locates over the brass gas jet at the bottom of
the tube.

2. Gently loosen the brass gas jet by turning the socket in

an anti-clockwise direction.

3. Carefully lift the socket and loosened brass gas jet

from the central burner tube.

4. Insert the Classic pin into central hole of the jet and
slide it up and down until the jet is free of accumulated
dirt.

5. Re-assemble in reverse order.

6. Clean all the burner jets in the manner described
above.

Page 28
8 Troubleshooting
Problem solving guide—before calling for technical support
Oven emits steam when it is in use:
It is normal that steam escapes during operation. This is not a fault.
Water drops occur during cooking:
Steam that arises during cooking can condense and form water droplets when it comes into contact
with cold surfaces of the appliance. This is not a fault.
Product does not operate:
Check fuses in the fuse box. If necessary,
The mains fuse is defective or has tripped.
replace or reset them.
The appliance is not plugged into the (grounded)
Check the plug connection.
socket.
Buttons/knobs/keys on the control panel do not Keylock may be enabled. Please disable it. (See.
function. Using the keylock, page 23
Oven light does not work:
Oven lamp is defective. Replace the oven lamp.
Check if there is power. Check the fuses in the
Power is cut.
fuse box. If necessary, replace or reset the fuses.
Oven does not heat:
Set the function and the temperature with the
Function and/or Temperature are not set.
Function and/or Temperature knob/key.
In models equipped with a timer, the timer is not
adjusted. (In models with a microwave oven, the Adjust the timer.
timer only controls the microwave oven.)
Check if there is power. Check the fuses in the
Power is cut.
fuse box. If necessary, replace or reset the fuses.
There is no gas:
Main gas valve is closed. Open the gas valve.
Gas pipe is bent. Ensure the gas pipe has been properly fitted.
There is no ignition spark:
No current. Check fuses in the fuse box.
Timer is not set. Set the timer.
Burners are not burning properly or at all:
Burners are dirty. Clean burner components.
Burners are wet. Dry the burner components.
Burner cap is not mounted safely. Mount the burner cap properly.
Gas valve is closed. Open gas valve.
Gas cylinder is empty (when using LPG). Replace the gas cylinder.
The burners will not light:
The gas pipe is twisted, bent or kinked. Ensure the gas pipe has been properly fitted.
The burners are dirty or wet. Clean / dry the burner components.
The gas cylinder is empty. Replace the gas cylinder.
The burner caps are not fitted correctly. Fit the burner caps correctly.
The gas pressure regulator is closed. Check to see if the regulator is open.
The lighting procedure has not been followed
Follow the correct lighting procedure.
correctly.
Page 29
The flame is yellow, pots and pans are stained:
The burners are dirty or wet. Clean / dry the burner components.
The gas is running out. Replace the gas cylinder.
The burner caps are not fitted properly. Fit the burner caps properly.
The gas pipe is twisted, bent or kinked. Ensure the gas pipe has been properly fitted.
Smell of leaking gas:
Are all the control knobs in the off position? Check to see the knobs are in the off position.
The gas pipe is fitted incorrectly. Ensure the gas pipe has been properly fitted.
The hose clamps require tightening or replacing. Have hose clamps tightened or replaced.
The regulator is faulty and needs to be replaced. Have regulator checked and replaced.
If the problem cannot be remedied after following the troubleshooting problem solving guide,
please consult with an authorised service agent or the dealer where you purchased the
appliance. Never attempt to repair a defective appliance yourself.
Other areas are serviced by over 200 authorised agents. For further details
9 Service Centres please consult the nearest regional Defy Technical Support centre.

South African Service Agents: Sub-Saharan Africa Service Agents:

BLOEMFONTEIN ZAMBIA: SOUTHGATE INVESTMENTS LTD

160 Long Street, Hilton, Bloemfontein 9301 Plot 1606, Sheki Sheki Road
Tel: 051 400 3900 P.O. Box 33681
[email protected] Lusaka, 10101, Zambia
Tel: +260 0211 242332/3
CAPE TOWN Fax: +260 0211 242933
5A Marconi Rd. Montague Gardens, 7441 [email protected]
Tel: 021 526 3000
[email protected] NAMIBIA: ATLANTIC DISTRIBUTORS (PTY) LTD
10 Tienie Louw Street, Northern Industrial Area
DURBAN P.O. Box 21158, Windhoek, Namibia
35 Intersite Avenue, Umgeni Business Park, Tel: (061) 216162
Durban, 4051 Fax: (061) 216134
Tel: 031 268 3300 [email protected]
[email protected]
ZIMBABWE: TRADECOMAFRICA
EAST LONDON Trade Com Africa, 183 Loreley Crescent
Robbie de Lange Road, Wilsonia, Msasa, Harare, Zimbabwe
East London, 5201 Tel: +263 4 486165/6
Tel 043 745 1129 Cell: +263 772 469010
[email protected] Cell: +263 772 469011

JOHANNESBURG BOTSWANA: RAY MORGAN AGENCIES

Cnr. Mimetes & Kruger Sts. Denver ext.12 RMA Service Centre, Plot 48, East Gate
Johannesburg, 2094 Gaborone International Commerce Park
Tel: 011 621 0200 or 011 621 0300 Kgale View, Gaborone
[email protected] Botswana
Tel: +267 390 3996 / 390 3912
POLOKWANE Fax: +267 318 7376
87 Nelson Mandela Drive, Superbia 0699 Cell: +267 7134 6539
Tel: 0152 92 1166 / 7 / 8 / 9 [email protected]; [email protected]
[email protected]
SWAZILAND: LYNDS DISTRIBUTORS
PORT ELIZABETH P.O Box 716, Mbabane, Swaziland, H100
112 Patterson Road, North End, Port Elizabeth 6001 Tel: (00268) 2515 4310/8
Tel: 041 401 6400 Fax: (00268) 2518 4318
[email protected]
MOZAMBIQUE: COOL WORLD. LDA
PRETORIA Rua da Resistencia No. 97B R/C
Block A1 Old Mutual Industrial Park, Cell: +258 84 44 61 234
Cnr. D.F.Malan Drive & Moot Str. Hermanstad, 0082 [email protected]
Tel: 012 377 8300 Nosso Show Room
[email protected] Av: da Industrias, Parcela No.735 * 735A
Machava, Maputo

Page 30
10 Warranty

This certificate is issued by DEFY APPLIANCES (PTY) LTD manufacturers of Defy and Ocean
products, hereinafter the Company, to the original purchaser only, of the appliance described
on the certificate and shall constitute the only warranty given in respect of this appliance.

The Company warrants to the original purchaser that for a period of TWO YEARS from date of
purchase the appliance is free from defect under normal domestic use, both in workmanship
and material, subject to the following conditions.

1. Repair or replacement of any part of this appliance, found by the Company to be defective,
shall be at the election of the Company. The Company reserves the right to effect such
service through any of its Service Divisions or Authorised Service Dealers. The cost of such
service shall be borne by the Company in full, provided that the appliance is located no
further than 50 km from a Company Service Centre or an Authorised Service Dealer. Where
the appliance is located beyond the 50 km radius, the purchaser shall be liable for the
standard travelling charges, as determined by the Company.
CARRY IN SERVICE Microwave ovens, Compact cookers and small appliances are
repaired in our service centres and are not collected from the customers home. Faulty units
should be delivered to the purchasing dealer or to the nearest Company Service Centre for
warranty repairs.

2. Rusted or corroded plates, vitreous enamelware, fuses and lamps are specifically excluded
from these warranties. It is an express condition of these warranties that the purchaser takes
due care and attention in the use and maintenance of the appliance. Abuse, misuse in
conflict with operating instructions, connection to incorrect voltages and subjection to
commercial use shall release the Company from its obligations.

3. This warranty shall become void and cease to operate if the appliance is dismantled by, or
any repairs to the appliance are effected by any persons not duly authorised by the
Company, or if substitute parts not approved by the Company are used in the appliance, or if
the serial number of the appliance is removed.

4. The Company shall not be responsible for damages resulting from fire, flood, civil
disturbances or any Act of God. The Company shall not, in terms of these warranties be
responsible nor held liable for any consequential loss or damage of any kind caused by or
due to the failure or malfunction of the appliance.

5. The Company shall not be responsible for transportation or other costs other than those
incurred within the provisions of Point 1 of this Certificate.

6. For warranties in the Republic of South Africa and Sub-Saharan Africa, please contact your
nearest Defy office. Please refer to the previous page for respective South African service
agents and Sub-Saharan Africa service agents.

7. Where service is requested under warranty and no fault or defect can be found by the
Company, all costs incurred will be for the purchaser's account.

8. This Certificate as well as your invoice will serve as proof of purchase. For the purpose of
warranty, it will be essential to produce this Certificate and invoice. Failure to do so, will
render the purchaser liable for service costs.

KEEP THIS CERTIFICATE AND SALES INVOICE AS PROOF OF PURCHASE FOR

Page 31 WARRANTY PURPOSES.
11 Installers Details

Installer’s details to be recorded below

INSTALLER’S NAME AND COMPANY……………………………………………………..

…………………………………………………………………………………………………...

INSTALLER’S REGISTRATION NUMBER…………………………………………………

…………………………………………………………………………………………………...

HAVE YOU RECEIVED A WRITTEN COMPLETION CERTIFICATE?........................

…………………………………………………………………………………………………..

HAS THE INSTALLER EXPLAINED THE OPERATIONAL DETAILS OF YOUR STOVE

TO YOU?.........................................................................................................................

DGS162

Please register your product at

www.defy.co.za
Page 32