MONiMAX8800-Error Code Manual - V01.00.00

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Error Code Manual

MONIMAX8800

V01.00.00 (2020. 6. 17)

© Hyosung TNS Inc. All Rights Reserved.


Revision History

Error Code Manual - MX8800

No. Version Date Description of Change Chapter

1 V01.00.00 2020/06/17 New Publication All

© Hyosung TNS All Rights Reserved.


The content of this specification is protected by copyright laws.

2020. 6. 17. 1st Release

© Nautilus Hyosung, Inc. All Rights Reserved.


Contents

Anti-skimming 4
Barcode Reader 7
BRM (Bill Recycling Machine) 8
Camera 348
CCIM (Cash&Check Insert Module) 349
CDU10 (Cash Dispenser Unit) 501
Coin Dispenser 578
EPP6000 (Encryption Pin-Pad) 579
EPP7000 580
EPP8000 586
Finger Printer 592
MCU (Card Reader) - Motor type 593
MCU - Dip type 595
UPNC (Panel Control Board) 596
RF Module (Contactless Card Reader) 597
ID Scanner 599
Shutter 602
Receipt Printer 604
Coin Recycler 608

© Nautilus Hyosung, Inc. All Rights Reserved.


Error Code manual Anti Skimming

Anti Skimming

Problem
Problem Description Troubleshooting
Code
P31300 Failure of connect to proximity sensor. Check connector or cable of proximity sensor.
Replace the proximity sensor.
I31300 Failure of connect to proximity sensor. Check connector or cable of proximity sensor.
Replace the proximity sensor.
3A96100 Set to Unsupported Antiskim mode Check value of antiskim mode
Z86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
Z86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
Z86400 Failed check CRC of USB bulk data Check line of USB communication
Y86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
Y86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
Y86400 Failed check CRC of USB bulk data Check line of USB communication
W86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
W86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
W86400 Failed check CRC of USB bulk data Check line of USB communication
V86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
V86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
V86400 Failed check CRC of USB bulk data Check line of USB communication
U86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
U86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
U86400 Failed check CRC of USB bulk data Check line of USB communication
T86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
T86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
T86400 Failed check CRC of USB bulk data Check line of USB communication
S86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
S86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
S86400 Failed check CRC of USB bulk data Check line of USB communication
R86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
R86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
R86400 Failed check CRC of USB bulk data Check line of USB communication
Q86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
Q86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
Q86400 Failed check CRC of USB bulk data Check line of USB communication
P86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
P86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
P86400 Failed check CRC of USB bulk data Check line of USB communication
O86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
O86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
O86400 Failed check CRC of USB bulk data Check line of USB communication
N86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
N86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
N86400 Failed check CRC of USB bulk data Check line of USB communication
M86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
M86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
M86400 Failed check CRC of USB bulk data Check line of USB communication
L86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
L86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
L86400 Failed check CRC of USB bulk data Check line of USB communication
K86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
K86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
K86400 Failed check CRC of USB bulk data Check line of USB communication
J86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
J86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
J86400 Failed check CRC of USB bulk data Check line of USB communication
I86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
I86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
I86400 Failed check CRC of USB bulk data Check line of USB communication
H86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
H86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
H86400 Failed check CRC of USB bulk data Check line of USB communication
G86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
G86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
G86400 Failed check CRC of USB bulk data Check line of USB communication

© Hyosung TNS Inc. All Rights Reserved. 4


Error Code manual Anti Skimming

Problem
Problem Description Troubleshooting
Code
F86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
F86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
F86400 Failed check CRC of USB bulk data Check line of USB communication
E86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
E86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
E86400 Failed check CRC of USB bulk data Check line of USB communication
D86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
D86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
D86400 Failed check CRC of USB bulk data Check line of USB communication
C86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
C86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
C86400 Failed check CRC of USB bulk data Check line of USB communication
B86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
B86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
B86400 Failed check CRC of USB bulk data Check line of USB communication
A96100 Set to Unsupported Antiskim mode Check value of antiskim mode
A86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
A86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
A86400 Failed check CRC of USB bulk data Check line of USB communication
986F00 Undefined CMD Check CMD Mi. do not use undefined CMD
986E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
986400 Failed check CRC of USB bulk data Check line of USB communication
886F00 Undefined CMD Check CMD Mi. do not use undefined CMD
886E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
886400 Failed check CRC of USB bulk data Check line of USB communication
786F00 Undefined CMD Check CMD Mi. do not use undefined CMD
786E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
786400 Failed check CRC of USB bulk data Check line of USB communication
686F00 Undefined CMD Check CMD Mi. do not use undefined CMD
686E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
686400 Failed check CRC of USB bulk data Check line of USB communication
586F00 Undefined CMD Check CMD Mi. do not use undefined CMD
586E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
586400 Failed check CRC of USB bulk data Check line of USB communication
486F00 Undefined CMD Check CMD Mi. do not use undefined CMD
486E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
486400 Failed check CRC of USB bulk data Check line of USB communication
386F00 Undefined CMD Check CMD Mi. do not use undefined CMD
386E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
386400 Failed check CRC of USB bulk data Check line of USB communication
286F00 Undefined CMD Check CMD Mi. do not use undefined CMD
286E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
286400 Failed check CRC of USB bulk data Check line of USB communication
186F00 Undefined CMD Check CMD Mi. do not use undefined CMD
186E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
186400 Failed check CRC of USB bulk data Check line of USB communication
3X86F00 Undefined CMD (CMD MI x) Check CMD Mi. do not use undefined CMD
3X86E00 Undefined SubCMD (CMD MI x) Check CMD Mi. do not use undefined CMD
3X86400 Failed check CRC of USB bulk data (CMD MI x) Check line of USB communication
3U96B00 Error of BIN file header Check BIN file for download
3U96A00 Size over of BIN file for download Check BIN file for download
3U96300 Wrong sequence of BIN file data index Check line of USB communication
3U96200 Failed check CRC of BIN file data for download Check BIN file for download
3P31200 Error of Proximity detect Check dust or unknown things around of proximity sensor. Run Initialize. If error is
repeated, need to change device.
3P31100 Warning of Proximity detect Check dust or unknown things around of proximity sensor. Run Initialize. If error is
repeated, need to change device.
3P26C00 Error of Antiskim control Check config of antiskim. Recover normal setting. Run Initialize. If error is
repeated, need to change device.
3P24300 Error of Coil High current Check status of coil(ex. short circuit) Run Initialize. If error is repeated, need to
change device.
3P24200 Error of Coil Low current Check status of coil(ex. Unpluged or open circuit) Run Initialize. If error is repeated,
need to change device.
3P23200 Error of Coil High Temperature. Check temperature of coil(ex. sensor unpluged) Run Initialize. If error is repeated,
need to change device.

© Hyosung TNS Inc. All Rights Reserved. 5


Error Code manual Anti Skimming

Problem
Problem Description Troubleshooting
Code
3I31200 Error of Proximity detect in Initialize Check dust or unknown things around of proximity sensor. Run Initialize. If error is
repeated, need to change device.
3I31100 Warning of Proximity detect in Initialize Check dust or unknown things around of proximity sensor. Run Initialize. If error is
repeated, need to change device.
3I26C00 Error of Antiskim control in Initialize Check config of antiskim. Recover normal setting. Run Initialize. If error is
repeated, need to change device.
3I24300 Error of Coil High current in Initialize Check status of coil(ex. short circuit) Run Initialize. If error is repeated, need to
change device.
3I24200 Error of Coil Low current in Initialize Check status of coil(ex. Unpluged or open circuit) Run Initialize. If error is repeated,
need to change device.
3I23200 Error of Coil High Temperature in Initialize Check temperature of coil(ex. sensor unpluged) Run Initialize. If error is repeated,
need to change device.
3G96100 Range over of Proximity setting Check range of proximity setting value
3E96100 Range over of Coil high temperature base Check range of coil high temperature base value
3A96900 Range over of Antiskim duty table value setting Check range of duty table value for antiskim
3A96800 Range over of Antiskim duty table count setting Check range of duty table count value for antiskim
3A96700 Range over of Antiskim idle time setting Check range of idle time value for antiskim
3A96600 Range over of Antiskim pulse count setting Check range of pulse count value for antiskim
3A96500 Range over of Antiskim frequency setting Check range of frequency value for antiskim
X86F00 Undefined CMD (CMD MI x) Check CMD Mi. do not use undefined CMD
X86E00 Undefined SubCMD (CMD MI x) Check CMD Mi. do not use undefined CMD
X86400 Failed check CRC of USB bulk data (CMD MI x) Check line of USB communication
U96B00 Error of BIN file header Check BIN file for download
U96A00 Size over of BIN file for download Check BIN file for download
U96300 Wrong sequence of BIN file data index Check line of USB communication
U96200 Failed check CRC of BIN file data for download Check BIN file for download
P31200 Error of Proximity detect Check dust or unknown things around of proximity sensor. Run Initialize. If error is
repeated, need to change device.
P31100 Warning of Proximity detect Check dust or unknown things around of proximity sensor. Run Initialize. If error is
repeated, need to change device.
P26C00 Error of Antiskim control Check config of antiskim. Recover normal setting. Run Initialize. If error is
repeated, need to change device.
P24300 Error of Coil High current Check status of coil(ex. short circuit) Run Initialize. If error is repeated, need to
change device.
P24200 Error of Coil Low current Check status of coil(ex. Unpluged or open circuit) Run Initialize. If error is repeated,
need to change device.
P23200 Error of Coil High Temperature. Check temperature of coil(ex. sensor unpluged) Run Initialize. If error is repeated,
need to change device.
I31200 Error of Proximity detect in Initialize Check dust or unknown things around of proximity sensor. Run Initialize. If error is
repeated, need to change device.
I31100 Warning of Proximity detect in Initialize Check dust or unknown things around of proximity sensor. Run Initialize. If error is
repeated, need to change device.
I26C00 Error of Antiskim control in Initialize Check config of antiskim. Recover normal setting. Run Initialize. If error is
repeated, need to change device.
I24300 Error of Coil High current in Initialize Check status of coil(ex. short circuit) Run Initialize. If error is repeated, need to
change device.
I24200 Error of Coil Low current in Initialize Check status of coil(ex. Unpluged or open circuit) Run Initialize. If error is repeated,
need to change device.
I23200 Error of Coil High Temperature in Initialize Check temperature of coil(ex. sensor unpluged) Run Initialize. If error is repeated,
need to change device.
G96100 Range over of Proximity setting Check range of proximity setting value
E96100 Range over of Coil high temperature base Check range of coil high temperature base value
A96900 Range over of Antiskim duty table value setting Check range of duty table value for antiskim
A96800 Range over of Antiskim duty table count setting Check range of duty table count value for antiskim
A96700 Range over of Antiskim idle time setting Check range of idle time value for antiskim
A96600 Range over of Antiskim pulse count setting Check range of pulse count value for antiskim
A96500 Range over of Antiskim frequency setting Check range of frequency value for antiskim

© Hyosung TNS Inc. All Rights Reserved. 6


Error Code manual Barcode Reader (2D)

Barcode Reader (2D)

Problem
Problem Description Troubleshooting
Code
9708105 encountered unexpected timeout from firmware. 1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9708104 communication error between SP and firmware during 1 .SP Close and Open(Take the Log for failure)
idle status. 2. Restart the system
9708103 Failed to read data from barcode device 1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9708102 Failed to make disable barcode Device 1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9708101 Failed to make enable barcode Device 1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9708043 Failed to stop sensor polling thread. 1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9708042 Failed to run sensor polling thread. 1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9708034 Failed to delete Registry 1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9708032 Failed to write Registry 1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9708031 Failed to read Registry 1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9708030 Failed to create Registry 1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9708014 Failed to open communication port Check the serial port, cable, or reset the unit to recover. It it is not recovered,
replace main board or the unit.

© Hyosung TNS Inc. All Rights Reserved. 7


Error Code manual BRM (Bill Recycling Machine)

BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5f62900 Abnormal Notes in CSM 1. Open the upper unit
2. Open the outer/inner Shutter of CSM(1)
3. Remove notes and substance in the CSM(1)
4. Check wheteher the sensor is contaminated or not if there is No notes or
substance
9591700 Device is inoperable because note list types were Execute WFS_INF_CIM_BANKNOTE_TYPES command.
5CAS300 changedset error during Error Info R/C Command.(No
Module 1. Operate to initialize BRM(Recovery)
module set or reserve set)
5S8HG32 Exceed the number of counterfeit-bill-table(over max "1. Check to the number of counterfeil-bill-table2. Operate to initialize
count) during receiving BCU counterfeit-bill-table BRM(Recovery)3. Reboot the system when same error occurred (message timeout
registration/ inquire command error) after initialization"
5S8HG07 If Doubt List is disabled when receiving BCU counterfeil 1. Check BCU Doubt List support availability and settings.
bill table registration/inquire command, Doubt List 2. Operate to initialize BRM(Recovery)
registration/inquiry mode receving error. 3. Reboot the system when same error occurred (message timeout error) after
initialization
5ZUSLEN Bulk length error during Module Test. (USB 1. Restart over AP-SP
communication failure)
5ZUSCRC CRC data check error during Module Test. (USB 1. Restart over AP-SP
communication failure)
5ZUSCMD Bulk command data check error during Module Test. 1. Restart over AP-SP
(USB communication failure)
5YUSLEN Bulk length error during Deposit for automatic 1. Restart over AP-SP
accounting. (USB communication failure)
5YUSCRC CRC data check error during Deposit for automatic 1. Restart over AP-SP
accounting. (USB communication failure)
5YUSCMD Bulk command data check error during Deposit for 1. Restart over AP-SP
automatic accounting. (USB communication failure)
5XUSLEN Bulk length error during Withdrawal for automatic 1. Restart over AP-SP
accounting. (USB communication failure)
5XUSCRC CRC data check error during Withdrawal for automatic 1. Restart over AP-SP
accounting. (USB communication failure)
5XUSCMD Bulk command data check error during Withdrawal for 1. Restart over AP-SP
automatic accounting. (USB communication failure)
5WUSLEN Bulk length error during Initial Info Set. (USB 1. Restart over AP-SP
communication failure)
5WUSCRC CRC data check error during Initial Info Set. (USB 1. Restart over AP-SP
communication failure)
5WUSCMD Bulk command data check error during Initial Info Set. 1. Restart over AP-SP
(USB communication failure)
5VUSLEN Bulk length error during System Info Read. (USB 1. Restart over AP-SP
communication failure)
5VUSCRC CRC data check error during System Info Read. (USB 1. Restart over AP-SP
communication failure)
5VUSCMD Bulk command data check error during System Info 1. Restart over AP-SP
Read. (USB communication failure)
5UUSLEN Bulk length error during EEPROM R/W. (USB 1. Restart over AP-SP
communication failure)
5UUSCRC CRC data check error during EEPROM R/W. (USB 1. Restart over AP-SP
communication failure)
5UUSCMD Bulk command data check error during EEPROM R/W. 1. Restart over AP-SP
(USB communication failure)
5TUSLEN Bulk length error during CST Set Notes Count. (USB 1. Restart over AP-SP
communication failure)
5TUSCRC CRC data check error during CST Set Notes Count. 1. Restart over AP-SP
(USB communication failure)
5TUSCMD Bulk command data check error during CST Set Notes 1. Restart over AP-SP
Count. (USB communication failure)
5RUSLEN Bulk length error during Read Initial Info. (USB 1. Restart over AP-SP
communication failure)
5RUSCRC CRC data check error during Read Initial Info. (USB 1. Restart over AP-SP
communication failure)
5RUSCMD Bulk command data check error during Read Initial 1. Restart over AP-SP
Info. (USB communication failure)
5QUSLEN Bulk length error during Retract CSM + TE. (USB 1. Restart over AP-SP
communication failure)

© Hyosung TNS Inc. All Rights Reserved. 8


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5QUSCRC CRC data check error during Retract CSM + TE. (USB 1. Restart over AP-SP
communication failure)
5QUSCMD Bulk command data check error during Retract CSM + 1. Restart over AP-SP
TE. (USB communication failure)
5PUSLEN Bulk length error during CST notes count Delete. (USB 1. Restart over AP-SP
communication failure)
5PUSCRC CRC data check error during CST notes count Delete. 1. Restart over AP-SP
(USB communication failure)
5PUSCMD Bulk command data check error during CST notes 1. Restart over AP-SP
count Delete. (USB communication failure)
5NUSLEN Bulk length error during CST notes count Read. (USB 1. Restart over AP-SP
communication failure)
5NUSCRC CRC data check error during CST notes count Read. 1. Restart over AP-SP
(USB communication failure)
5NUSCMD Bulk command data check error during CST notes 1. Restart over AP-SP
count Read. (USB communication failure)
5MUSLEN Bulk length error during Operation Log Read/Clear. 1. Restart over AP-SP
(USB communication failure)
5MUSCRC CRC data check error during Operation Log 1. Restart over AP-SP
Read/Clear. (USB communication failure)
5MUSCMD Bulk command data check error during Operation Log 1. Restart over AP-SP
Read/Clear. (USB communication failure)
5LUSLEN Bulk length error during Log Read. (USB 1. Restart over AP-SP
communication
5LUSCRC CRC data checkfailure)
error during Log Read. (USB 1. Restart over AP-SP
communication failure)
5LUSCMD Bulk command data check error during Log Read. 1. Restart over AP-SP
(USB communication failure)
5KUSLEN Bulk length error during Withdrawal Reject. (USB 1. Restart over AP-SP
communication failure)
5KUSCRC CRC data check error during Withdrawal Reject. (USB 1. Restart over AP-SP
communication failure)
5KUSCMD Bulk command data check error during Withdrawal 1. Restart over AP-SP
Reject. (USB communication failure)
5JUSLEN Bulk length error during Sensor Auto Dimming. (USB 1. Restart over AP-SP
communication failure)
5JUSCRC CRC data check error during Sensor Auto Dimming. 1. Restart over AP-SP
(USB communication failure)
5JUSCMD Bulk command data check error during Sensor Auto 1. Restart over AP-SP
Dimming. (USB communication failure)
5IUSLEN Bulk length error during Initialize. (USB communication 1. Restart over AP-SP
failure)
5IUSCRC CRC data check error during Initialize. (USB 1. Restart over AP-SP
communication failure)
5IUSCMD Bulk command data check error during Initialize. (USB 1. Restart over AP-SP
communication failure)
5HUSLEN Bulk length error when receiving BCU counterfeit-bill- 1. Restart over AP-SP
table registration/inquire. (USB communication failure)
5HUSCRC CRC data check error when receiving BCU counterfeit- 1. Restart over AP-SP
bill-table registration/inquire. (USB communication
5HUSCMD failure)
Bulk command data check error when receiving BCU 1. Restart over AP-SP
counterfeit-bill-table registration/inquire. (USB
communication failure)
5GUSLEN Bulk length error during Note Number Read. (USB 1. Restart over AP-SP
communication failure)
5GUSCRC CRC data check error during Note Number Read. (USB 1. Restart over AP-SP
communication failure)
5GUSCMD Bulk command data check error during Note Number 1. Restart over AP-SP
Read. (USB communication failure)
5FUSLEN Bulk length error during Shutter Close. (USB 1. Restart over AP-SP
communication failure)
5FUSCRC CRC data check error during Shutter Close. (USB 1. Restart over AP-SP
communication failure)
5FUSCMD Bulk command data check error during Shutter Close. 1. Restart over AP-SP
(USB communication failure)
5EUSLEN Bulk length error during Shutter Open. (USB 1. Restart over AP-SP
communication failure)
5EUSCRC CRC data check error during Shutter Open. (USB 1. Restart over AP-SP
communication failure)
5EUSCMD Bulk command data check error during Shutter Open. 1. Restart over AP-SP
(USB communication failure)

© Hyosung TNS Inc. All Rights Reserved. 9


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5BUSLEN Bulk length error during Retract TE. (USB 1. Restart over AP-SP
communication failure)
5BUSCRC CRC data check error during Retract TE. (USB 1. Restart over AP-SP
communication failure)
5BUSCMD Bulk command data check error during Retract TE. 1. Restart over AP-SP
(USB communication failure)
5AUSLEN Bulk length error during Retract CSM. (USB 1. Restart over AP-SP
communication failure)
5AUSCRC CRC data check error during Retract CSM. (USB 1. Restart over AP-SP
communication failure)
5AUSCMD Bulk command data check error during Retract CSM. 1. Restart over AP-SP
(USB communication failure)
59USLEN Bulk length error during System Ready. (USB 1. Restart over AP-SP
communication failure)
59USCRC CRC data check error during System Ready. (USB 1. Restart over AP-SP
communication failure)
59USCMD Bulk command data check error during System Ready. 1. Restart over AP-SP
(USB communication failure)
58USLEN Bulk length error during Notes Out. (USB 1. Restart over AP-SP
58USCRC communication
CRC data checkfailure)
error during Notes Out. (USB 1. Restart over AP-SP
communication failure)
58USCMD Bulk command data check error during Notes Out. 1. Restart over AP-SP
(USB communication failure)
57USLEN Bulk length error during Withdrawal. (USB 1. Restart over AP-SP
communication failure)
57USCRC CRC data check error during Withdrawal. (USB 1. Restart over AP-SP
communication failure)
57USCMD Bulk command data check error during Withdrawal. 1. Restart over AP-SP
(USB communication failure)
56USLEN Bulk length error during Withdrawal Ready. (USB 1. Restart over AP-SP
communication failure)
56USCRC CRC data check error during Withdrawal Ready. (USB 1. Restart over AP-SP
communication failure)
56USCMD Bulk command data check error during Withdrawal 1. Restart over AP-SP
Ready. (USB communication failure)
54USLEN Bulk length error during Deposit Cancel. (USB 1. Restart over AP-SP
communication failure)
54USCRC CRC data check error during Deposit Cancel. (USB 1. Restart over AP-SP
communication failure)
54USCMD Bulk command data check error during Deposit Cancel. 1. Restart over AP-SP
(USB communication failure)
53USLEN Bulk length error during Deposit End. (USB 1. Restart over AP-SP
communication failure)
53USCRC CRC data check error during Deposit End. (USB 1. Restart over AP-SP
communication failure)
53USCMD Bulk command data check error during Deposit End. 1. Restart over AP-SP
(USB communication failure)
52USLEN Bulk length error during Deposit Count. (USB 1. Restart over AP-SP
communication failure)
52USCRC CRC data check error during Deposit Count. (USB 1. Restart over AP-SP
communication failure)
52USCMD Bulk command data check error during Deposit Count. 1. Restart over AP-SP
(USB communication failure)
51USLEN Bulk length error during Deposit Ready. (USB 1. Restart over AP-SP
communication failure)
51USCRC CRC data check error during Deposit Ready. (USB 1. Restart over AP-SP
communication failure)
51USCMD Bulk command data check error during Deposit Ready. 1. Restart over AP-SP
(USB communication failure)
50USLEN Bulk length error during Ready Stop. (USB 1. Restart over AP-SP
communication failure)
50USCRC CRC data check error during Ready Stop. (USB 1. Restart over AP-SP
communication failure)
50USCMD Bulk command data check error during Ready Stop. 1. Restart over AP-SP
(USB communication failure)
5USLEN Bulk length check error.(USB communitaction failure) 1. Restart over AP SP
5USCRC CRC data check error of bulk command.(USB 1. Restart over AP SP
communitaction failure)
5USCMD Bulk command check error.(USB communitaction 1. Restart over AP SP
failure)

© Hyosung TNS Inc. All Rights Reserved. 10


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5@USLEN Bulk length error from 0xEE command during applying 1. Restart over AP SP
encryption.(USB communication failure)
5@USCRC CRC data check error from 0xEE command during 1. Restart over AP SP
applying encryption.(USB communication failure)
5@USCMD Bulk command data check error from 0xEE command 1. Restart over AP SP
during applying encryption.(USB communication
failure)of shutter open during Deposit Count.
526M300 Status 0. When the shutter close, the sensor(GS658 or 659) signal is not "Light"(should be
"Light")
1. Open the Upper Unit(BMU)
2. Check shutter knob rotates softly in the CSM(1)
3. Check inside of CSM
4. After the shutter close, check the sensor(GS658 or 659) state if the sensor
signal is "Light"
5. Check the sensor, related cable and connetor
9510A00 The currency of the CST installed differs from the value Perform Start & End Exchange after installing CST with the same currency as set in
set in RC slot the RC slot.
5XASZ00 No Separation RC during Withdrawal for automatic 1. Operate to initialize BRM(Recovery)
accounting.(Requested count 0 or RC breakdown)
57ASZ00 No Separation RC during Withdrawal(Requested count 1. Operate to initialize BRM(Recovery)
0 or RC breakdown)
5HASW00 Set Count is 0 or 128 exceed when received CST Set 1. Check the set up count
Notes count Command 2. Operate to initialize BRM(Recovery)
5HASV00 Set cassette with operation mode deposit/withdrawal, 1. Check the set up CST
withdrawal when received CST Set Notes count 2. Operate to initialize BRM(Recovery)
5HASU00 Command
Set several Box or not set when received CST Set 1. Check the set up CST
Notes count Command 2. Operate to initialize BRM(Recovery)
5Y0NP00 Occur to detect and additional note after termination of "1. Operate to initialize BRM(Recovery)2. Check the seperate part3. Reboot the
separting during Deposit End for automatic accounting. system when same error occurred (message timeout error) after initialization"

5X0NP00 Occur to detect and additional note after termination of "1. Operate to initialize BRM(Recovery)2. Check the seperate part3. Reboot the
separting during Withdrawal for automatic accounting. system when same error occurred (message timeout error) after initialization"

5K0NP00 Occur to detect and additional note after termination of "1. Operate to initialize BRM(Recovery)2. Check the seperate part3. Reboot the
separting during Withdrawal Reject. system when same error occurred (message timeout error) after initialization"

5E0NP00 Occur to detect and additional note after termination of "1. Operate to initialize BRM(Recovery)2. Check the seperate part3. Reboot the
separting during opening shutter. system when same error occurred (message timeout error) after initialization"

5D0NP00 Occur to detect and additional note after termination of "1. Operate to initialize BRM(Recovery)2. Check the seperate part3. Reboot the
separting during Initialize. system when same error occurred (message timeout error) after initialization"

5B0NP00 Occur to detect and additional note after termination of "1. Operate to initialize BRM(Recovery)2. Check the seperate part3. Reboot the
separting during Retract TE. system when same error occurred (message timeout error) after initialization"

5A0NP00 Occur to detect and additional note after termination of "1. Operate to initialize BRM(Recovery)2. Check the seperate part3. Reboot the
separting during Retract CSM. system when same error occurred (message timeout error) after initialization"

590NP00 Occur to detect and additional note after termination of "1. Operate to initialize BRM(Recovery)2. Check the seperate part3. Reboot the
separting during System ready. system when same error occurred (message timeout error) after initialization"

570NP00 Occur to detect and additional note after termination of "1. Operate to initialize BRM(Recovery)2. Check the seperate part3. Reboot the
separting during Withdrawal. system when same error occurred (message timeout error) after initialization"

560NP00 Occur to detect and additional note after termination of "1. Operate to initialize BRM(Recovery)2. Check the seperate part3. Reboot the
separting during Withdrawal Ready. system when same error occurred (message timeout error) after initialization"

540NP00 Occur to detect and additional note after termination of "1. Operate to initialize BRM(Recovery)2. Check the seperate part3. Reboot the
separting during Deposit Cancel. system when same error occurred (message timeout error) after initialization"

530NP00 Occur to detect and additional note after termination of "1. Operate to initialize BRM(Recovery)2. Check the seperate part3. Reboot the
separting during Deposit End. system when same error occurred (message timeout error) after initialization"

520NP00 Occur to detect and additional note after termination of "1. Operate to initialize BRM(Recovery)2. Check the seperate part3. Reboot the
separting during Deposit Count. system when same error occurred (message timeout error) after initialization"

510NP00 Occur to detect and additional note after termination of "1. Operate to initialize BRM(Recovery)2. Check the seperate part3. Reboot the
separting during Deposit Ready. system when same error occurred (message timeout error) after initialization"

© Hyosung TNS Inc. All Rights Reserved. 11


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5WASF00 Unfit notes stack set CST disorder(Small BRM but RC4 1. Check the cassette setting up unfit notes
or 5 select) when initial Info set. 2. Operate to initialize BRM(Recovery)
9500100 Fail connect due to crypto crc failed 1. check the usb cable 2.check the load driver on device manager driver name :
BRM5X. In spite of normal if abnormal communication, need to analyze trace log as
being get the log.
9500032 Fail connect due to encryto failed 1. check the usb cable 2.check the load driver on device manager driver name :
BRM5X. In spite of normal if abnormal communication, need to analyze trace log as
being get the log.
9500031 Fail connect due to crypto cert failed 1. check the usb cable 2.check the load driver on device manager driver name :
BRM5X. In spite of normal if abnormal communication, need to analyze trace log as
being get the log.
9500030 Fail connect due to initialize crypto failed 1. check the usb cable 2.check the load driver on device manager driver name :
BRM5X. In spite of normal if abnormal communication, need to analyze trace log as
being get the log.
9500019 Fail connect due to invalid data 1. check the usb cable 2.check the load driver on device manager driver name :
BRM5X. In spite of normal if abnormal communication, need to analyze trace log as
being get the log.
9500018 Fail connect due to invalid parameter 1. check the usb cable 2.check the load driver on device manager driver name :
BRM5X. In spite of normal if abnormal communication, need to analyze trace log as
being get the log.
9500017 Fail connect due to software error 1. check the usb cable 2.check the load driver on device manager driver name :
BRM5X. In spite of normal if abnormal communication, need to analyze trace log as
being get the log.
9500016 Fail connect due to command not support 1. check the usb cable 2.check the load driver on device manager driver name :
BRM5X. In spite of normal if abnormal communication, need to analyze trace log as
being get the log.
9500015 Fail connect due to command canceled 1. check the usb cable 2.check the load driver on device manager driver name :
BRM5X. In spite of normal if abnormal communication, need to analyze trace log as
being get the log.
9500014 Fail connect due to failed to receive replay 1. check the usb cable 2.check the load driver on device manager driver name :
BRM5X. In spite of normal if abnormal communication, need to analyze trace log as
being get the log.
9500013 Fail connect due to failed to send command 1. check the usb cable 2.check the load driver on device manager driver name :
BRM5X. In spite of normal if abnormal communication, need to analyze trace log as
being get the log.
9500012 Fail connect due to device not connected 1. check the usb cable 2.check the load driver on device manager driver name :
BRM5X. In spite of normal if abnormal communication, need to analyze trace log as
being get the log.
9500011 Fail connect by port open error 1. check the usb cable 2.check the load driver on device manager driver name :
BRM5X. In spite of normal if abnormal communication, need to analyze trace log as
being get the log.
9500006 Fail connect by usb device error 1. check the usb cable 2.check the load driver on device manager driver name :
BRM5X. In spite of normal if abnormal communication, need to analyze trace log as
being get the log.
9500005 Fail connect by stall error 1. check the usb cable 2.check the load driver on device manager driver name :
BRM5X. In spite of normal if abnormal communication, need to analyze trace log as
being get the log.
9500004 Fail connect by invalid parameter 1. check the usb cable 2.check the load driver on device manager driver name :
BRM5X. In spite of normal if abnormal communication, need to analyze trace log as
being get the log.
9500003 Fail connect by invalid response 1. check the usb cable 2.check the load driver on device manager driver name :
BRM5X. In spite of normal if abnormal communication, need to analyze trace log as
being get the log.
9500002 Fail connect that timeout 1. check the usb cable 2.check the load driver on device manager driver name :
BRM5X. In spite of normal if abnormal communication, need to analyze trace log as
being get the log.
9500001 Fail connect that driver resources insufficient 1. check the usb cable 2.check the load driver on device manager driver name :
BRM5X. In spite of normal if abnormal communication, need to analyze trace log as
being get the log.
5Y72900 Failure to return after detect notes on the GS703 at "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
detecting the front end in the tape during Deposit End TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
for automatic accounting.
5X72900 Failure to return after detect notes on the GS703 at "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
detecting the front end in the tape during Withdrawal TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
for automatic accounting.
5K72900 Failure to return after detect notes on the GS703 at "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
detecting the front end in the tape during Withdrawal TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
Reject.

© Hyosung TNS Inc. All Rights Reserved. 12


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5E72900 Failure to return after detect notes on the GS703 at "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
detecting the front end in the tape during Shutter Open. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5D72900 Failure to return after detect notes on the GS703 at "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
detecting the front end in the tape during Initialize. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5B72900 Failure to return after detect notes on the GS703 at "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
detecting the front end in the tape during Retract TE. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5A72900 Failure to return after detect notes on the GS703 at "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
detecting the front end in the tape during Retract CSM. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5972900 Failure to return after detect notes on the GS703 at "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
detecting the front end in the tape during System ready. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5772900 Failure to return after detect notes on the GS703 at "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
detecting the front end in the tape during Withdrawal. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5672900 Failure to return after detect notes on the GS703 at "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
detecting the front end in the tape during Withdrawal TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
Ready.
5472900 Failure to return after detect notes on the GS703 at "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
detecting the front end in the tape during Deposit TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
deceipt.
5372900 Failure to return after detect notes on the GS703 at "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
detecting the front end in the tape during Deposit End. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5272900 Failure to return after detect notes on the GS703 at "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
detecting the front end in the tape during Deposit TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
Count.
5172900 Failure to return after detect notes on the GS703 at "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
detecting the front end in the tape during Deposit TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
Ready.
5BASE00 To set RJC as a stacker of rejected notes, while RJC is 1. Check to option to CST at Retract TE.
not for use(NOT EXIST or SET NOT TO BE USED) 2. Operate to initialize BRM(Recovery)
9530335 duringnot
Items Retract
takenTE.
during sub dispense. 1. Check the item left in output position.
2. In spite of normal if abnormal performance, need to analyze trace log as being
get the log.
9591200 UTC cassette is not available mode but UTC Cassette Clear notes in UTC cassette.
is not empty.
95D1339 The hardware requires that the cash unit is empty "1. Check the status of remaining inside the cassette2. In spite of normal if
before allowing changes. abnormal performance, need to analyze trace log as being get the log."

95D1335 The retract area specified in RetractArea is not "1. Check the sequence flow AP2. In spite of normal if abnormal performance,
supported. need to analyze trace log as being get the log."
95D1328 The output position is not empty so a cash in is not "1. Check the sequence flow AP2. In spite of normal if abnormal performance,
possible. need to analyze trace log as being get the log."
95D1326 There is no Cash-In transaction active "1. Check the sequence flow AP2. In spite of normal if abnormal performance,
need to analyze trace log as being get the log."
95D1325 A Cash-In transaction is active. "1. Check the sequence flow AP2. In spite of normal if abnormal performance,
need to analyze trace log as being get the log."
95D1323 Items were present at the output position at the start of "1. Checking the AP flow2. In spite of normal if abnormal performance, need to
the operation, but were removed before the operation analyze trace log as being get the log."
95D1319 was complete
Failed to close shutter when close shutter command "1. Check the shutter status and device status2. In spite of normal if abnormal
performance, need to analyze trace log as being get the log."

95D1318 There is no exchange active "1. Checking the AP flow2. In spite of normal if abnormal performance, need to
analyze trace log as being get the log."
95D1317 The BRM service is in an exchange state. "1. Checking the AP flow cause service is in an exchange state.2. In spite of normal
if abnormal performance, need to analyze trace log as being get the log."

95D1316 There were no items to cash in. "1. check whether or not items in the output position.2. In spite of normal if
abnormal performance, need to analyze trace log as being get the log."

95D1315 The cash unit number specified is not valid. "1. Check the input data from AP2. In spite of normal if abnormal performance,
need to analyze trace log as being get the log."
95D1314 The shutter already closed "1. Check the shutter status and shutter2. In spite of normal if abnormal
performance, need to analyze trace log as being get the log."

© Hyosung TNS Inc. All Rights Reserved. 13


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
95D1313 The shutter already opened "1. Check the shutter status and shutter2. In spite of normal if abnormal
performance, need to analyze trace log as being get the log."

95D0312 Failed to open shutter "1. check the shutter2. check the positon for upper unit and outputposion"

95D1310 1. Safe door open 1. Close safe door


95D1308 The position specified is not supported. "1. Check the input data from AP2. In spite of normal if abnormal performance,
need to analyze trace log as being get the log."
95D1307 There were too many items inserted for cash in. The "1. Check the sequence flow for AP.2. confirm the max accept count.3. In spite of
Cash-In stacker is full. normal if abnormal performance, need to analyze trace log as being get the log."

95D1302 "It is occurred cash unit error" "1. Check the status of cassette, check push plate, front guide, pick roller2. In spite
of normal if abnormal performance, need to analyze trace log as being get the log."

95D0053 Not matched request count and sum of the request 1. In spite of normal if abnormal performance, need to analyze trace log as being
count : possibility is zero. get the log.
95D0052 Invalid memory, in case of input cash unit numver 0 "1. check the input data from AP2. In spite of normal if abnormal performance,
and mixnumber is individual when send denominate need to analyze trace log as being get the log."
95D0050 command.
It is unsupport command during xfs command. 1. Unsupport command
95D0048 It is occurred to timeout during the xfs command 1. check input timeout value from AP.
95D0015 Failed to allocate memory during xfs command "1. check the allocated memory from AP and SP2. In spite of normal if abnormal
performance, need to analyze trace log as being get the log."

95D0014 "It is occurred hardware error during Transactionex) "1. check the occurred error path or unit.2. In spite of normal if abnormal
during the dispense, reject, retract, cash in, cash in end performance, need to analyze trace log as being ge the log."
and reset command"
95D0004 In case of send cancel from AP "1. cancel transaction from AP (Check the sequence flow of AP)"

9530336 Items have been left in the transport or exit slot as a "1. Check the sequence flow for AP2. In spite of normal if abnormal performance,
result of a prior Dispense, Present or Recycler Cash-In need to analyze trace log as being get the log."
operation.
9530334 A mix table is being used to determine the "1. Check the input data from AP2. In spite of normal if abnormal performance,
denomination but the amount specified for the need to analyze trace log as being get the log."
9530330 denomination
The is not
retract area in the in
specified mix table.
RetractArea is not 1. Check the input data from AP
9530329 supported.
The retract area specified in RetractArea is not 1. Check the input data from AP
9530327 supported.
The contents of at least one of the defined rows of the 1. need to analyze trace log as being got the log
mix table incorrect.
9530323 Items were present at the output positon at the start of "1. Check the sequence flow for AP2. In spite of normal if abnormal performance,
the operation, but were removed before the operation need to analyze trace log as being get the log."
was complete when retract command
9530319 Failed to close shutter when close shutter command "1. Check the shutter status and device status2. In spite of normal if abnormal
performance, need to analyze trace log as being get the log."

9530318 There is no exchange active "1. Checking the AP flow2. In spite of normal if abnormal performance, need to
analyze trace log as being get the log."
9530317 This BRM is already in an exchange state "1. Checking the AP flow2. In spite of normal if abnormal performance, need to
analyze trace log as being get the log."
9530316 The output position is empty when present command "1. Check the item left in output position2. In spite of normal if abnormal
performance, need to analyze trace log as being get the log."

9530315 There is not the cashunit 1. Check requested parameter


9530314 The shutter already closed "1. Check the shutter status and shutter2. In spite of normal if abnormal
performance, need to analyze trace log as being get the log."

9530313 The shutter already opened "1. Check the shutter status and shutter2. In spite of normal if abnormal
performance, need to analyze trace log as being get the log."

9530312 Failed to open shutter "1. check the shutter2. check the positon for upper unit and outputposion"

9530310 1. Safe door open 1. Close safe door


9530308 Unsupport position "1. Check the input data from AP2. In spite of normal if abnormal performance,
need to analyze trace log as being get the log."
9530307 Request to over max dispense count "1. Check the input data from AP2. In spite of normal if abnormal performance,
need to analyze trace log as being get the log."
9530306 The amount is not dispensable by the Device "1. Execute Reset if device staus is HW_ERROR2. Check amount in cassette"

9530304 Requested mix number is invaild 1. Check requested parameter


9530303 "Input invalid amount dataThe sum of the values for "1. Check the input data from AP2. In spite of normal if abnormal performance,
cash box and cash units was greater than the amount need to analyze trace log as being get the log."
specified."

© Hyosung TNS Inc. All Rights Reserved. 14


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
9530302 "It is occurred cash unit error(e.g) It is impossible to "1. Check the status of cassette, remain count and actual count in physical cash
dispense" unit.(e.g) check push plate, front guide, pick roller2. In spite of normal if abnormal
performance, need to analyze trace log as being get the log."

9530301 Requested currency is invaild 1. Check requested parameter


9530053 Not matched request count and sum of the request 1. In spite of normal if abnormal performance, need to analyze trace log as being
count : possibility is zero. get the log.
9530052 Invalid memory, in case of input cash unit numver 0 "1. check the input data from AP2. In spite of normal if abnormal performance,
and mixnumber is individual when send denominate need to analyze trace log as being get the log."
9530050 command.
It is unsupport command during xfs command. 1. Unsupport command
9530048 It is occurred to timeout during the xfs command 1. check input timeout value from AP.
9530015 Failed to allocate memory during xfs command "1. check the allocated memory from AP and SP2. In spite of normal if abnormal
performance, need to analyze trace log as being get the log."

9530014 "It is occurred hardware error during Transactionex) "1. check the occurred error path or unit.2. In spite of normal if abnormal
during the dispense, reject, retract, cash in, cash in end performance, need to analyze trace log as being ge the log."
and reset command"
9530004 In case of send cancel from AP "1. cancel transaction from AP (Check the sequence flow of AP)"

9513300 Failed to Polling and open that communication error "1. check the usb cable2. check the load driver on device manager driver name :
nh GBRM or BRM203. In spite of normal if abnormal communication, need to
analyze trace log as being get the log."

9510500 BRM unit is NOT in position "1. check if the unit is in position2. check the sensors through VDM when the error
persists though the unit is in position"
5YAAX00 Deposit End for automatic accounting accounting is not "1. Restart over AP-SP2. Reboot the system when same error occurred (message
supported in the setting Test Mode. timeout error) after initialization"
5YAAM00 Status of BMU loading in the BMU Test Mode before 1. Check the upper unit load/removal
the operation during Deposit End for automatic
5XAAX00 accounting. for automatic accounting is not supported in "1. Restart over AP-SP2. Reboot the system when same error occurred (message
Withdrawal
the setting Test Mode. timeout error) after initialization"
5XAAM00 Status of BMU loading in the BMU Test Mode before 1. Check the upper unit load/removal
the operation during Withdrawal for automatic
5WAAY00 accounting.
RJC is disabled(0xFF) in the Test Mode before to "1. Restart over AP-SP2. Reboot the system when same error occurred (message
operation during Retract TE. timeout error) after initialization"
5QAAX00 Retract CSM + TE is not supported in the setting Test "1. Restart over AP-SP2. Reboot the system when same error occurred (message
Mode. timeout error) after initialization"
5QAAM00 Status of BMU loading in the BMU Test Mode before 1. Check the upper unit load/removal
the operation during Retract CSM + TE.
5KAAX00 Withdrawal Reject is not supported in the setting Test "1. Restart over AP-SP2. Reboot the system when same error occurred (message
Mode. timeout error) after initialization"
5KAAM00 Status of BMU loading in the BMU Test Mode before 1. Check the upper unit load/removal
the operation during Withdrawal Reject.
5JAAX00 Stop Ready is not supported in the setting Test Mode. "1. Restart over AP-SP2. Reboot the system when same error occurred (message
timeout error) after initialization"
5JAAM00 Status of BMU loading in the BMU Test Mode before 1. Check the upper unit load/removal
the operation during Stop Ready.
5FAAX00 Shutter Close is not supported in the setting Test "1. Restart over AP-SP2. Reboot the system when same error occurred (message
Mode. timeout error) after initialization"
5FAAM00 Status of BMU loading in the BMU Test Mode before 1. Check the upper unit load/removal
the operation during Shutter Close.
5EAAX00 Shutter Open is not supported in the setting Test "1. Restart over AP-SP2. Reboot the system when same error occurred (message
Mode. timeout error) after initialization"
5EAAM00 Status of BMU loading in the BMU Test Mode before 1. Check the upper unit load/removal
the operation during Shutter Open.
5DBSS00 Parameter Perform disorder of Auto Dimming Results 1. Operate to initialize BRM(Recovery)
Command Read when Initialize.
5DAAX00 Initialize is not supported in the setting Test Mode. "1. Restart over AP-SP2. Reboot the system when same error occurred (message
timeout error) after initialization"
5DAAM00 Status of BMU loading in the BMU Test Mode before 1. Check the upper unit load/removal
the operation during Initialize.
5BAAX00 Retract TE is not supported in the setting Test Mode. "1. Restart over AP-SP2. Reboot the system when same error occurred (message
timeout error) after initialization"
5BAAW00 UTC is not selected in the BMU Test Mode before the "1. Restart over AP-SP2. Reboot the system when same error occurred (message
operaion during Retrace TE. timeout error) after initialization"
5BAAV00 Status of UTC loading in the Test Mode before the "1. Open the upper unit2. Check removal of the cassette not received(9)"
operation during Retract TE.
5BAAN00 Status of RJC loading in the Test Mode before the "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21)
operation during Retract TE. Load/Removal"

© Hyosung TNS Inc. All Rights Reserved. 15


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5BAAM00 Status of BMU loading in the BMU Test Mode before 1. Check the upper unit load/removal
the operation during Retract TE.
5AAAX00 Retract CSM is not supported in the setting Test Mode. "1. Restart over AP-SP2. Reboot the system when same error occurred (message
timeout error) after initialization"
5AAAM00 Status of BMU loading in the BMU Test Mode before 1. Check the upper unit load/removal
the operation during Retract CSM.
59AAX00 Notes Out is not supported in the setting Test Mode. "1. Restart over AP-SP2. Reboot the system when same error occurred (message
timeout error) after initialization"
59AAM00 Status of BMU loading in the BMU Test Mode before 1. Check the upper unit load/removal
the operation during System ready.
58AAX00 Notes Out is not supported in the setting Test Mode. "1. Restart over AP-SP2. Reboot the system when same error occurred (message
timeout error) after initialization"
58AAM00 Status of BMU loading in the BMU Test Mode before 1. Check the upper unit load/removal
the operation during Notes Out.
57AAX00 Withdrawal is not supported in the setting Test Mode. "1. Restart over AP-SP2. Reboot the system when same error occurred (message
timeout error) after initialization"
57AAM00 Status of BMU loading in the BMU Test Mode before 1. Check the upper unit load/removal
the operation during Withdrawal.
56AAX00 Withdrawal Ready is not supported in the setting Test "1. Restart over AP-SP2. Reboot the system when same error occurred (message
Mode. timeout error) after initialization"
56AAM00 Status of BMU loading in the BMU Test Mode before 1. Check the upper unit load/removal
the operation during Withdrawal Ready.
54AAX00 Deposit Cancel is not supported in the setting Test "1. Restart over AP-SP2. Reboot the system when same error occurred (message
Mode. timeout error) after initialization"
54AAM00 Status of BMU loading in the BMU Test Mode before 1. Check the upper unit load/removal
the operation during Deposit Cancel.
53AAX00 Deposit End is not supported in the setting Test Mode. "1. Restart over AP-SP2. Reboot the system when same error occurred (message
timeout error) after initialization"
53AAM00 Status of BMU loading in the BMU Test Mode before 1. Check the upper unit load/removal
the operation during Deposit End.
52AAX00 Deposit Count is not supported in the setting Test "1. Restart over AP-SP2. Reboot the system when same error occurred (message
Mode. timeout error) after initialization"
52AAM00 Status of BMU loading in the BMU Test Mode before 1. Check the upper unit load/removal
the operation during Deposit Count.
51AAX00 Deposit Ready is not supported in the setting Test "1. Restart over AP-SP2. Reboot the system when same error occurred (message
Mode. timeout error) after initialization"
51AAM00 Status of BMU loading in the BMU Test Mode before 1. Check the upper unit load/removal
the operation during Deposit Ready.
9591000 TE status is Empty but accept count is not zero. Execute Reset command.
9590900 Over max accept count during Transaction. Execute Reset command.
9590800 total count and individual count is different during Execute Reset command.
5D0LZ00 Transaction.
Failure to stack jammed note in the previous transport 1. Open the upper/ lower unit.
path during Initialize. 2. Open the customer service module(CSM)/ TE(Temporary Escrow)
3. Open the BC
4. Remove notes ans substance
5. Check whether the sensor is contaminated or not if there are No notes or
substance

5@BHB00 Flash Rom write failure when RBU EP Download by 1. Change RBU board when same error occurred after retry download
applying encryption.
5@BHA00 Effectiveness disorder when RBU EP Download by 1. Check the download bin file
applying encryption. 2. Change the bin file
5@AHB00 Flash Rom write failure when MAIN EP Download by 1. Change MAIN board when same error occurred after retry download
applying encryption.
5@AHA00 Checksum disorder when MAIN EP Download by 1. Check the download bin file
applying encryption. 2. Change the bin file
5@AH500 Error to NVRAM(128denominations) Read/ Write 1. Operate to initialize BRM(Recovery)
during Download by applying encryption. 2. Reboot the system when same error occurred (message timeout error) after
initialization
5@AEF00 RBU RS485 connection line disorder during Download 1. Operate to initialize BRM(Recovery)
by applying encryption. 2. Reboot the system when same error occurred (message timeout error) after
initialization
5@AEE00 RBU RS485 communication sequence disorder during 1. Operate to initialize BRM(Recovery)
Download by applying encryption. 2. Reboot the system when same error occurred (message timeout error) after
initialization
5@AE600 Error to received Download command. during TE 1. Operate to initialize BRM(Recovery)
Button Operating by applying encryption. 2. Reboot the system when same error occurred (message timeout error) after
initialization

© Hyosung TNS Inc. All Rights Reserved. 16


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
9590700 A casette ID is missing or duplecated. Please check 1. Run NHVDM.
casette ID. 2. Select "Set Casette ID" button.
3. Check Casette ID values and set it from A to E.
4. Select "Initialize" button.
9590600 Abnormal BRM Main B/D Dip switch Please set BRM main B/D dip switch No.5 to OFF. Please execute RESET
command.
9513400 The new encryption is activated, operation cannot be 1. Move DIP switch #7 to ON position in RUB board
performed. 2. Reset the Main board
3. Wait during 20 sec
4. Restore DIP switch #7 to OFF position RUB
5. Reset again
5CBHY00 Failure to data verify RBU EEPROM during EEPROM 1. Operate to initialize BRM(Recovery)
R/W. 2. Reboot the system when same error occured after initialization
3. Replace the RBU B/D if same error occures during initialization

5CBHX00 Failure to read RBU EEPROM during EEPROM R/W. 1. Operate to initialize BRM(Recovery)
2. Reboot the system when same error occured after initialization
3. Replace the RBU B/D if same error occures during initialization

5CBHW00 Failure to write RBU EEPROM during EEPROM R/W. 1. Operate to initialize BRM(Recovery)
2. Reboot the system when same error occured after initialization
3. Replace the RBU B/D if same error occures during initialization

5CAH700 Failure to read Main EEPROM during EEPROM R/W. 1. Operate to initialize BRM(Recovery)
2. Reboot the system when same error occured after initialization
3. Replace the Main B/D if same error occures during initialization

5CAH600 Failure to write Main EEPROM during EEPROM R/W. 1. Operate to initialize BRM(Recovery)
2. Reboot the system when same error occured after initialization
3. Replace the Main B/D if same error occures during initialization

9513700 Shutter error occurred. Please check the shutter closed.


5DAAU After to occur error to return notes of the AUD short 1. Remove note.
length, detect note at CSM separate part during 2. Replace CSM if same error occures during initialize.
5Y0NK00 initialize.
No gate for insertion error during Deposit End for 1. Operate to initialize BRM(Recovery)
automatic accounting. 2. Reboot the system when same error occurred (message timeout error) after
initialization
5X0NK00 No gate for insertion error during Withdrawal for 1. Operate to initialize BRM(Recovery)
automatic accounting. 2. Reboot the system when same error occurred (message timeout error) after
initialization
5WASE00 To set RJC as a stacker of rejected notes, while RJC is 1.Check to option to using RJC.
not for use(NOT EXIST or SET NOT TO BE USED) 2.Operate to initialize BRM(Recovery)
5WASD00 during
To Initial Info
set using RJCSet.
while RJC is not exist during Initial 1.Check to option to Reject CST.
Info Set 2. Operate to initialize BRM(Recovery)
5Q0NK00 No gate for insertion error during Retract CSM + TE. 1. Operate to initialize BRM(Recovery)
2. Reboot the system when same error occurred (message timeout error) after
initialization
5KASE00 To set RJC as a stacker of rejected notes, while RJC is 1.Check to option to Reject CST at withdrawal.
not for use(NOT EXIST or SET NOT TO BE USED) 2.Operate to initialize BRM(Recovery)
during Withdrawal Reject.
5K0NK00 No gate for insertion error during Withdrawal Reject. 1. Operate to initialize BRM(Recovery)
2. Reboot the system when same error occurred (message timeout error) after
initialization
5K05Q00 Error occurred by the Transport Path on the GS034 1. Open the lower unit
during Withdrawal Reject. 2. Rotate the knob of the Mid Transport Path
3. Remove notes and substance in the Mid Transport Path(13)
4. Check whether the sensor is contaminated or not if there are No notes or
substance
5K05P00 Error occurred by the Transport Path on the GS033 1. Open the lower unit
during Withdrawal Reject. 2. Rotate the knob of the Mid Transport Path
3. Remove notes and substance in the Mid Transport Path(13)
4. Check whether the sensor is contaminated or not if there are No notes or
substance

© Hyosung TNS Inc. All Rights Reserved. 17


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5K05N00 Error occurred by the Transport Path on the GS032 1. Open the lower unit
during Withdrawal Reject. 2. Rotate the knob of the Mid Transport Path
3. Remove notes and substance in the Mid Transport Path(13)
4. Check whether the sensor is contaminated or not if there are No notes or
substance
5K05M00 Error occurred by the Transport Path on the GS031 1. Open the lower unit
during Withdrawal Reject. 2. Rotate the knob of the Mid Transport Path
3. Remove notes and substance in the Mid Transport Path(13)
4. Check whether the sensor is contaminated or not if there are No notes or
substance
5K05B00 Error occurred by the Transport Path on the GS022 1. Open the lower unit
during Withdrawal Reject. 2. Open the Mid Transport Path
3. Remove the banknotes and the foreign substance from the reject cassette (19)
4. Check whether the sensor is contaminated or not if there are No notes or
substance

5K05300 Error occurred by the Transport Path on the GS003 1. Open the upper unit
during Withdrawal Reject. 2. Open the TE(Temporary Escrow) (12)
3. Open the Rear Transport Path(6)
4. Remove notes and substance in the Rear Transport Path(6)
5. Check whether the sensor is contaminated or not if there are No notes or
substance
5K00600 GS006 light jam error duringWithdrawal Reject. 1. Open the upper unit
2. Open the TE(Temporary Escrow) (12)
3. Remove the cassette not received(9)
4. Remove the Jam between Rear Transport Path(7) and Rear Transport Path(11).

5D0NK00 No gate for insertion error during Initialize. 1. Operate to initialize BRM(Recovery)
2. Reboot the system when same error occurred (message timeout error) after
initialization
5B0NK00 No gate for insertion error during Retract TE. 1. Operate to initialize BRM(Recovery)
2. Reboot the system when same error occurred (message timeout error) after
initialization
5A0NK00 No gate for insertion error during Retract CSM. 1. Operate to initialize BRM(Recovery)
2. Reboot the system when same error occurred (message timeout error) after
initialization
590NK00 No gate for insertion error during System ready. "1. Operate to initialize BRM(Recovery)
2. Reboot the system when same error occurred (message timeout error) after
initialization"
570NK00 No gate for insertion error during Withdrawal. 1. Operate to initialize BRM(Recovery)
2. Reboot the system when same error occurred (message timeout error) after
initialization
560NK00 No gate for insertion error during Withdrawal Ready. 1. Operate to initialize BRM(Recovery)
2. Reboot the system when same error occurred (message timeout error) after
initialization
540NK00 No gate for insertion error during Deposit Cancel 1. Operate to initialize BRM(Recovery)
2. Reboot the system when same error occurred (message timeout error) after
initialization
53ASE00 To set RJC as a stacker of rejected notes, while RJC is 1.Check to option to Reject CST.
not for use(NOT EXIST or SET NOT TO BE USED) 2. Operate to initialize BRM(Recovery)
530NK00 during
No gateDeposit End. error during Deposit End.
for insertion 1. Operate to initialize BRM(Recovery)
2. Reboot the system when same error occurred (message timeout error) after
initialization
520NK00 No gate for insertion error during Deposit Count. 1. Operate to initialize BRM(Recovery)
2. Reboot the system when same error occurred (message timeout error) after
initialization
510NK00 No gate for insertion error during Deposit Ready. 1. Operate to initialize BRM(Recovery)
2. Reboot the system when same error occurred (message timeout error) after
initialization
9513500 Disable or disconnect with outter shutter 1. Check the usb/serial cable that is between outter shutter device and CE
2. Disable and enable outter shutter driver
3. Restart outter shutter device

9513600 Update BRM VDM Dll File. Update BRM VDM Dll File.
5ZUS200 USB received data descrambling error. 1. Restart over AP-SP
5ZUS100 Failure in certification stage 2. 1. Restart over AP-SP
5ZUS000 Failure in certification stage 1. 1. Restart over AP-SP
5YUS300 USB command data length error during Deposit End for "1. Check USB connection2. Operate to initialize BRM(Recovery)"
automatic accounting.

© Hyosung TNS Inc. All Rights Reserved. 18


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5YUS100 USB sequence number duplicate error during Deposit 1. Restart over AP-SP
End for automatic accounting.
5YBS200 RBU connection MI error during Deposit End for "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
automatic accounting. occurred (message timeout error) after initialization"

5YBS100 RBU connection sequence error during Deposit End for "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
automatic accounting. occurred (message timeout error) after initialization"

5YBS000 RBU communication timeout error during Deposit End "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
for automatic accounting. occurred (message timeout error) after initialization"

5YBR700 RBU response message timeout error during Deposit "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
End for automatic accounting. occurred (message timeout error) after initialization"

5YBR000 RBU response timeout during Deposit End for "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
automatic accounting. occurred (message timeout error) after initialization"

5YBHG00 No detect inter lock during RC EEPROM R/W during "1. Check the lower unit status of inter lock2. Exchange or clean the inter lock
Deposit End for automatic accounting. sensor if occur same error"
5YBHF00 RC5 EEPROM data verify error during Deposit End for "1. Reload the RC after removing RC2. Replace the RC if same error occures
automatic accounting. during initialization"
5YBHE00 RC4 EEPROM data verify error during Deposit End for "1. Reload the RC after removing RC2. Replace the RC if same error occures
automatic accounting. during initialization"
5YBHD00 RC3 EEPROM data verify error during Deposit End for "1. Reload the RC after removing RC2. Replace the RC if same error occures
automatic accounting. during initialization"
5YBHC00 RC2 EEPROM data verify error during Deposit End for "1. Reload the RC after removing RC2. Replace the RC if same error occures
automatic accounting. during initialization"
5YBHB00 RC1 EEPROM data verify error during Deposit End for "1. Reload the RC after removing RC2. Replace the RC if same error occures
automatic accounting. during initialization"
5YBHA00 RC5 EEPROM Write error during Deposit End for "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
automatic accounting. if same error occures during initialization"
5YBH900 RC4 EEPROM Write error during Deposit End for "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
automatic accounting. if same error occures during initialization"
5YBH800 RC3 EEPROM Write error during Deposit End for "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
automatic accounting. if same error occures during initialization"
5YBH700 RC2 EEPROM Write error during Deposit End for "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
automatic accounting. if same error occures during initialization"
5YBH600 RC1 EEPROM Write error during Deposit End for "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
automatic accounting. if same error occures during initialization"
5YBH500 RC5 EEPROM read error during Deposit End for "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
automatic accounting. if same error occures during initialization"
5YBH400 RC4 EEPROM read error during Deposit End for "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
automatic accounting. if same error occures during initialization"
5YBH300 RC3 EEPROM read error during Deposit End for "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
automatic accounting. if same error occures during initialization"
5YBH200 RC2 EEPROM read error during Deposit End for "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
automatic accounting. if same error occures during initialization"
5YBH100 RC1 EEPROM read error during Deposit End for "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
automatic accounting. if same error occures during initialization"
5YASJ00 Deposit cassette is set Reject Receipt cassette in the "1. Check state of multi Deposit Cassette error or full2. Operate to initialize
absence of deposit cassette during Deposit End for BRM(Recovery)"
automatic accounting.
5YASF00 No RC to deposit during Deposit End for automatic 1. Operate to initialize BRM(Recovery)
5YAS800 accounting.
Separate count is more than Remain count when 1. Operate to initialize BRM(Recovery)
updating notes count duringduring Deposit End for
5YAS600 automatic
2 more noteaccounting.
count setting error during Deposit End for 1. Operate to initialize BRM(Recovery)
automatic accounting.
5YARJ00 Message timeout error while Stop Ready during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End for automatic accounting. occurred (message timeout error) after initialization"

5YARC00 BC reponse message timeout error during Deposit End "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
for automatic accounting. occurred (message timeout error) after initialization"

5YARB00 Remain notes process message timeout error when "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
auto recoveryduring Deposit End for automatic occurred (message timeout error) after initialization"
accounting.
5YARA00 BM notes revert message timeout error when auto "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
recoveryduring Deposit End for automatic accounting. occurred (message timeout error) after initialization"

© Hyosung TNS Inc. All Rights Reserved. 19


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5YAR900 Stack ready message timeout error when auto "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
recoveryduring Deposit End for automatic accounting. occurred (message timeout error) after initialization"

5YAR700 RBU response message timeout error during Deposit "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
End for automatic accounting. occurred (message timeout error) after initialization"

5YAR300 Message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End for automatic accounting Error. occurred (message timeout error) after initialization"

5YAR200 Message timeout error during transaction operation in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit End for automatic accounting. occurred (message timeout error) after initialization"

5YAR100 Message timeout error during operation ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End for automatic accounting. occurred (message timeout error) after initialization"

5YANR00 In case of difference between RJC stack count and RC 1. Operate to initialize BRM(Recovery)
separate count at auto-recovery test operation during
Deposit End for automatic accounting.
5YANQ00 Failure to stacking other cassette at JAM recovery 1. Operate to initialize BRM(Recovery)
during Deposit End for automatic accounting..
5YANP00 In case of Deposit End for automatic accounting count 1. Operate to initialize BRM(Recovery)
less than Deposit Count after count alignment during
Deposit End for automatic accounting.
5YANH00 In case of difference between UTC2 stack count and 1. Operate to initialize BRM(Recovery)
forged notes count during Retracting TE UTC .
5YANG00 Forged notes count not match UTC2 stack count when 1. Operate to initialize BRM(Recovery)
Deposit End for automatic accounting Deposit Count.
5YANF00 In case of difference between UTC2 stack count during 1. Operate to initialize BRM(Recovery)
Deposit End for automatic accounting and forged notes
count during Deposit End for automatic accounting.
5YAN900 In case of denomination stack count during Deposit 1. Operate to initialize BRM(Recovery)
End for automatic accounting more than denomination
stack count during Deposit End for automatic
5YAN800 accounting.
In case of difference between receipt amout and 1. Operate to initialize BRM(Recovery)
Deposit Count amount with out reject notes durng
Deposit End for automatic accounting.
5YAN600 In case of difference between notes count from Deposit 1. Operate to initialize BRM(Recovery)
Count and receipt count from Deposit End for
automatic accounting without reject notes during
Deposit End for automatic accounting.
5YAN500 In case of difference between stack count to RC5 and 1. Operate to initialize BRM(Recovery)
BC pass info of normal count in the Deposit End for
automatic accounting.
5YAN400 In case of difference between stack count to RC4 and 1. Operate to initialize BRM(Recovery)
BC pass info of normal count in the Deposit End for
automatic accounting.
5YAN300 In case of difference between stack count to RC3 and 1. Operate to initialize BRM(Recovery)
BC pass info of normal count in the Deposit End for
automatic accounting.
5YAN200 In case of difference between stack count to RC2 and 1. Operate to initialize BRM(Recovery)
BC pass info of normal count in the Deposit End for
automatic accounting.
5YAN100 In case of difference between stack count to RC1 and 1. Operate to initialize BRM(Recovery)
BC pass info of normal count in the Deposit End for
automatic accounting.
5YAL100 No notes in the TE during retry Deposit Cancel with 1. Operate to initialize BRM(Recovery)
auto recovery operation because of the error from
5YAH500 Deposit
Error Cancel.
to NVRAM(128denominations) Read/ Write "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
during Deposit End for automatic accounting. occurred (message timeout error) after initialization"

5YAEF00 RBU RS485 connection line disorder during Deposit "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
End for automatic accounting. occurred (message timeout error) after initialization"

5YAEE00 RBU RS485 communication sequence disorder during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End for automatic accounting. occurred (message timeout error) after initialization"

5YAE600 Error to received Deposit End for automatic accounting "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
during TE Button Operating. occurred (message timeout error) after initialization"

© Hyosung TNS Inc. All Rights Reserved. 20


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5YAE400 Deposit End for automatic accounting transaction was "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
executed without Initializing after power on . for TM Test-> Initail Info Set -> Initialization"
5YAE300 Received operation command without System Info "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Read during Deposit End for automatic accounting. for TM Test-> Initail Info Set -> Initialization"
5YAE200 Status on not operation receiption command during "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Deposit End for automatic accounting. for TM Test-> Initail Info Set -> Initialization"
5YAE100 Received operation command without Initial Info Set "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
during Deposit End for automatic accounting. for TM Test-> Initail Info Set -> Initialization"
5YAAK00 Retracting cassette set UTC1 or UTC2 in unused UTC "1. Check the SP setting.2. Restart over AP-SP3. Do transation operation follow by
before to operation during Deposit End for automatic set up read system Info for TM Test-> Initail Info Set -> Initialization"
accounting..
5YAAJ00 Removal status of RC to store abnormal serial number "1. Open the lower unit2. Open the Mid Transport Path3. Check the recycle
before the operation duringDeposit End for automatic cassette load/removal"
5YAAH00 accounting..
Removal status of RC to store Retracted CSM notes "1. Check that RC for retracting Notes is equipped2. Operate to initialize
before the operation during Deposit End for automatic BRM(Recovery)3. Excluding RC removed from Retracted cassette when you use
accounting. a TE for the test"
5YAAG00 Unused status of RC to store doubted notes before the "1. Check to load RC which receipts doubted notes2. Operate to initialize
operation during Deposit End for automatic accounting. BRM(Recovery)3. Excluding RC removed from doubted cassette when you use a
TE for the test"
5YAAF00 Status of RC empty before the operation during Deposit "1. Open the lower unit2. Open the Mid Transport Path3. Check the residual notes
End for automatic accounting. quantity in the recycle cassettes(A~E)"
5YAAE00 Status of UTC2 full before the operation during Deposit "1. Open the upper unit2. Open the forge note cassette(103. Check the forge note
End for automatic accounting. cassette(10) is full"
5YAAD00 Status of UTC1 full before the operation during Deposit "1. Open the upper unit2. Open the cassette not received(9)3. Check the cassette
End for automatic accounting. not received(9) is full"
5YAAC00 Status of RJC full before the operation during Deposit "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject
End for automatic accounting. cassette(21)4. Remove notes after checking notes full in the cassette5. Check
whether the sensor is contaminated or not if a cassette is empty."

5YAAB00 Status of RC full before the operation during Deposit "1. Open the lower unit2. Open the Mid Transport Path3. Check the GSx11 full
End for automatic accounting. detection sensor of recycle cassettes(A~E) 4. Open the cassette door5. Check
the notes full in the cassette "
5YAAA00 Status of BC open before the operation during Deposit "1. Open the upper unit2. Check the lock lever in the BC"
End for automatic accounting.
5YAA900 Status of BMD removal before the operation during "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3.
Deposit End for automatic accounting. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur
same error"
5YAA800 Status of BMD inter lock detachment before the "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3.
operation during Deposit End for automatic accounting. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur
same error"
5YAA700 Status of RJC removal before the operation during "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21)
Deposit End for automatic accounting. Load/Removal"
5YAA600 Status of CSM open before the operation during "1. Open the upper Unit2. Check open/close of CSM3. Check sensor GS011"
Deposit End for automatic accounting.
5YAA400 Status of BMU removal before the operation during 1. Check Load/Removal of the upper unit
Deposit End for automatic accounting.
5YAA300 Status of BMU inter lock detachment before the "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error
operation during Deposit End for automatic accounting. occures"
5YAA200 Status of TE open before the operation during Deposit "1. Open the upper Unit2. Check open/close of TE(12)"
End for automatic accounting.
5YAA100 Status of UTC removal before the operation during "1. Open the upper unit2. Check removal of the cassette not received(9)"
Deposit End for automatic accounting.
5YA2W00 Status of remaining notes on the return Path(GS802) "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
before the operation during Deposit End for automatic BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
accounting. contaminated or not if there are No notes or substance"

5YA2Q00 Status of remaining notes on the return Path(GS034) "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
before the operation during Deposit End for automatic notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
accounting. contaminated or not if there are No notes or substance"

5YA2P00 Status of remaining notes on the return Path(GS033) "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
before the operation during Deposit End for automatic notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
accounting. contaminated or not if there are No notes or substance"

5YA2N00 Status of remaining notes on the return Path(GS032) "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
before the operation during Deposit End for automatic notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
accounting. contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 21


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5YA2M00 Status of remaining notes on the return Path(GS031) "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
before the operation during Deposit End for automatic notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
accounting. contaminated or not if there are No notes or substance"

5YA2K00 Status of remaining notes on the return Path(GS703) "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
before the operation during Deposit End for automatic TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
accounting.
5YA2J00 Status of remaining notes on the return Path(GS619) "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
before the operation during Deposit End for automatic notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
accounting. contaminated or not if there are No notes or substance"

5YA2H00 Status of remaining notes on the return Path(GS618) "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
before the operation during Deposit End for automatic notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
accounting. contaminated or not if there are No notes or substance"

5YA2G00 Status of remaining notes on the return Path(GS614) "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
before the operation during Deposit End for automatic notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
accounting. not if there are No notes or substance"

5YA2C00 Error occurred by the notes remained in the BCU(CIS 1. Open the upper unit.
Sensor or DD Sensor) during Deposit End for 2. Open CSM
automatic accounting . 3. Open BC(5)
4. Remove the notes and substance on the Rear Transport Path(4)
5. Check whether the sensor is contaminated or not if there are No notes or
substance

5YA2B00 Status of remaining notes on the return Path(GS022) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
before the operation during Deposit End for automatic and the foreign substance from the reject cassette (19)4. Check whether the
accounting. sensor is contaminated or not if there are No notes or substance"

5YA2A00 Status of remaining notes on the return Path(GS021) "1. Open the lower unit2. Remove notes and substance in the Mid Transport
before the operation during Deposit End for automatic Path(13)3. Check whether the sensor is contaminated or not if there are No notes
accounting. or substance"
5YA2600 Status of remaining notes on the return Path(GS006) "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
before the operation during Deposit End for automatic cassette not received(9)4. Remove notes and substance in the Rear Transport
accounting. Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5YA2500 Status of remaining notes on the return Path(GS005) "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes
before the operation during Deposit End for automatic and substance in the Rear Transport Path(11)4. Check whether the sensor is
accounting. contaminated or not if there are No notes or substance"

5YA2400 Status of remaining notes on the return Path(GS004) "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
before the operation during Deposit End for automatic cassette not received(9)4. Remove notes and substance in the Rear Transport
accounting. Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5YA2300 Status of remaining notes on the return Path(GS003) "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
before the operation during Deposit End for automatic Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5.
accounting. Check whether the sensor is contaminated or not if there are No notes or
substance"

5YA2200 Status of remaining notes on the return Path(GS002) "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
before the operation during Deposit End for automatic BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
accounting. Check whether the sensor is contaminated or not if there are No notes or
substance"
5YA2100 Status of remaining notes on the return Path(GS801) "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
before the operation during Deposit End for automatic BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
accounting. Check whether the sensor is contaminated or not if there are No notes or
substance"
5Y9R300 RJC message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End for automatic accounting Error. occurred (message timeout error) after initialization"

5Y9R200 RJC message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Deposit End for automatic accounting. occurred (message timeout error) after initialization"

5Y9R100 RJC message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit End for automatic accounting. occurred (message timeout error) after initialization"

© Hyosung TNS Inc. All Rights Reserved. 22


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5Y9P100 RJC motor error during Deposit End for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject
accounting. cassette(21)4. Check the stage after open the door and push the lever5. Check the
sensor."
5Y9J100 RJC full detect error during Deposit End for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject
accounting. cassette(21)4. Remove notes after checking notes full in the cassette5. Check
whether the sensor is contaminated or not if a cassette is empty."

5Y91500 RJC GSA05 dark jam error during Deposit End for "1. Open the lower unit2. Open the Mid Transport Path3. Open the reject
automatic accounting. cassette(21)4. Remove notes and substance in the reject cassette(21)5. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y91300 RJC GSA03 dark jam error during Deposit End for "1. Open the lower unit2. Open the Mid Transport Path3. Open the reject
automatic accounting. cassette(21)4. Remove notes and substance in the reject cassette(21)5. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y8S900 Receive retry error from BC during Deposit End for "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
automatic accounting. occurred (message timeout error) after initialization"

5Y8S400 Receive ETC. error from BC during Deposit End for "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
automatic accounting. occurred (message timeout error) after initialization"

5Y8S200 Receive abnormal BCC from BC during Deposit End "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
for automatic accounting. occurred (message timeout error) after initialization"

5Y8S100 Receive abnormal MI from BC during Deposit End for "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
automatic accounting. occurred (message timeout error) after initialization"

5Y8R900 BC message timeout error during Deposit End for "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
automatic accounting. occurred (message timeout error) after initialization"

5Y8R300 BC message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End for automatic accounting Error. occurred (message timeout error) after initialization"

5Y8R200 BC message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Deposit End for automatic accounting. occurred (message timeout error) after initialization"

5Y8R100 BC message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit End for automatic accounting. occurred (message timeout error) after initialization"

5Y8HS29 Error of the BC Stop MR/UV/DD Sampling BCU Ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Deposit End for automatic accounting. occurred after initialization"
5Y8HS28 Error of the BC Stop DAC Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Deposit End for automatic accounting. occurred after initialization"
5Y8HS22 Error of the BC Stop Sensor(MR/UV/DD/Gate) Power "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Off Scan Driver Init During in the Deposit End for occurred after initialization"
5Y8HS1B automatic
Error of theaccounting.
Hall Sensor Shading Fail BCU Ready "1. Retry to Hall Sensor Shading"
During in the Deposit End for automatic accounting.
5Y8HS1A Error of the Hall Sensor Dac Set Fail BCU Ready "1. Check to Hall Sensor2. Check to Hall Sensor Connected Cable"
During in the Deposit End for automatic accounting.
5Y8HS19 Error of the MR/UV/DD Sampling BCU Ready During "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Deposit End for automatic accounting. occurred after initialization"
5Y8HS18 Error of the DAC Set Fail BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End for automatic accounting. occurred after initialization"
5Y8HS17 Error of the AFE Chip Set BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End for automatic accounting. occurred after initialization"
5Y8HS15 Error of the CIS Shading BCU Ready During in the "1. Retry to Cis Sensor Shading"
Deposit End for automatic accounting.
5Y8HS14 Error of the Light Source Set Fail BCU Ready During in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit End for automatic accounting. occurred after initialization"
5Y8HS13 Error of the CIS Led On Value Set Fail BCU Ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Deposit End for automatic accounting. occurred after initialization"
5Y8HS12 Error of the Sensor(MR/UV/DD/Gate) Power Off BCU "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready During in the Deposit End for automatic occurred after initialization"
5Y8HS11 accounting.
Error of the Fpga Write BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End for automatic accounting. occurred after initialization"
5Y8HS08 Error of the DAC Set Fail Scan Driver Init During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End for automatic accounting. occurred after initialization"
5Y8HS05 Error of the CIS Shading Scan Driver Init During in the 1. Retry to Cis Sensor Shading
Deposit End for automatic accounting.

© Hyosung TNS Inc. All Rights Reserved. 23


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5Y8HS04 Error of the Light Source Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Deposit End for automatic accounting. occurred after initialization"
5Y8HS03 Error of the CIS Led On Value Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Deposit End for automatic accounting. occurred after initialization"
5Y8HS02 Error of the Sensor(MR/UV/DD/Gate) Power Off Scan "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Driver Init During in the Deposit End for automatic occurred after initialization"
5Y8HS01 accounting.
Error of the Fpga Write Scan Driver Init During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End for automatic accounting. occurred after initialization"
5Y8HJ03 Error of Currency Set Recognition Algorithm in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End for automatic accounting. occurred after initialization"
5Y8HJ02 Error of Ready Recognition Algorithm in the Deposit "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
End for automatic accounting. occurred after initialization"
5Y8HJ01 Error of Initialize Recognition Algorithm in the Deposit "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
End for automatic accounting. occurred after initialization"
5Y8HI04 Error of Timeout during BcUsbTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End for automatic accounting. occurred after initialization"
5Y8HI03 Error of Timeout during UartTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End for automatic accounting. occurred after initialization"
5Y8HI02 Error of Timeout during ScanTask Message Message "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Deposit End for automatic accounting. occurred after initialization"
5Y8HI01 Error of Timeout during RecogTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End for automatic accounting. occurred after initialization"
5Y8HG37 Error of transaction setting during receiving BCU "1. Check to the transaction setting2. Operate to initialize BRM(Recovery)3. Reboot
mode command in the Deposit End for automatic the system when same error occurred (message timeout error) after initialization"
accounting .
5Y8HG36 Error of recognized mode during receiving BCU mode "1. Check to the recoginzed mode2. Operate to initialize BRM(Recovery)3. Reboot
command in the Deposit End for automatic accounting . the system when same error occurred (message timeout error) after initialization"

5Y8HG24 Error of encoder set-up mode during receiving BCU "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
ready command in the Deposit End for automatic contaminated or not if same error occures after Initialize3. Reboot the system when
accounting . same error occures even though there is no substance "

5Y8HG23 Error of set up for DD sensor DAC during receiving "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
BCU ready command in the Deposit End for automatic contaminated or not if same error occures after Initialize3. Reboot the system when
accounting . same error occures even though there is no substance "

5Y8HG22 Error of DD sensor initialization during receiving BCU "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
ready command in the Deposit End for automatic contaminated or not if same error occures after Initialize3. Reboot the system when
accounting . same error occures even though there is no substance "

5Y8HG21 Error of power on during receiving BCU ready "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
command in the Deposit End for automatic accounting . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

5Y8HG20 Error to initialize CIS during receiving BCU ready "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
command in the Deposit End for automatic accounting . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

5Y8HG12 BC spec differs from data write command paramter "1. Check the BCU specifications.2. Operate to initialize BRM(Recovery)3. Reboot
during Deposit End for automatic accounting. the system when same error occurred after initializatio"

5Y8HG11 Error of no country code set up during receiving BCU "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system
ready command in the Deposit End for automatic when same error occurred after initialization"
5Y8HG10 accounting
Error .
of no recognition DB for the country during "1. Check the country 2. Download DB again after delecting all recognition DB3.
receiving BCU data write command in the Deposit End Operate to initialize BRM(Recovery)4. Reboot the system when same error
for automatic accounting . occurred after initialization"
5Y8HG09 Error of country-code set up during receiving BCU data "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system
write command in the Deposit End for automatic when same error occurred after initialization"
5Y8HG08 accounting
Error .
of available support country numbers set up "1. Check the country2. Operate to initialize BRM(Recovery)3. Reboot the system
during receiving BCU data write command in the when same error occurred after initialization"
Deposit End for automatic accounting .
5Y8HG07 Error of BCU undefined command reception during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End for automatic accounting. occurred after initialization"
5Y8HG06 Error of the BC insert direction during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Deposit End for automatic accounting. occurred after initialization"
5Y8HG05 Error of the recognition level set up during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Deposit End for automatic accounting. occurred after initialization"
5Y8HG04 Error of mode set up during BCU ready command in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit End for automatic accounting. occurred after initialization"

© Hyosung TNS Inc. All Rights Reserved. 24


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5Y8HG03 Error of the transaction ready set up during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Deposit End for automatic accounting. occurred after initialization"
5Y8HG02 Error of the recognition level set up during BCU mode "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Deposit End for automatic accounting. occurred after initialization"
5Y8HG01 Error of mode set up during BCU Mode Command in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit End for automatic accounting. occurred after initialization"
5Y8HF20 Error to load recognition DB #10 during Deposit End for "1.Download DB again after delecting all recognition DB2. Operate to initialize
automatic accounting. BRM(Recovery)"
5Y8HF19 Error to load recognition DB #09 during Deposit End for "1.Download DB again after delecting all recognition DB2. Operate to initialize
automatic accounting. BRM(Recovery)"
5Y8HF18 Error to load recognition DB #08 during Deposit End for "1.Download DB again after delecting all recognition DB2. Operate to initialize
automatic accounting. BRM(Recovery)"
5Y8HF17 Error to load recognition DB #07 during Deposit End for "1.Download DB again after delecting all recognition DB2. Operate to initialize
automatic accounting. BRM(Recovery)"
5Y8HF16 Error to load recognition DB #06 during Deposit End for "1.Download DB again after delecting all recognition DB2. Operate to initialize
automatic accounting. BRM(Recovery)"
5Y8HF15 Error to load recognition DB #05 during Deposit End for "1.Download DB again after delecting all recognition DB2. Operate to initialize
automatic accounting. BRM(Recovery)"
5Y8HF14 Error to load recognition DB #04 during Deposit End for "1.Download DB again after delecting all recognition DB2. Operate to initialize
automatic accounting. BRM(Recovery)"
5Y8HF13 Error to load recognition DB #03 during Deposit End for "1.Download DB again after delecting all recognition DB2. Operate to initialize
automatic accounting. BRM(Recovery)"
5Y8HF12 Error to load recognition DB #02 during Deposit End for "1.Download DB again after delecting all recognition DB2. Operate to initialize
automatic accounting. BRM(Recovery)"
5Y8HF11 Error to load recognition DB #01 during Deposit End for "1.Download DB again after delecting all recognition DB2. Operate to initialize
automatic accounting. BRM(Recovery)"
5Y8HF09 Error to FPGA Read during Deposit End for automatic "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
accounting.
5Y8HF08 Error to FPGA initialize during Deposit End for "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
automatic accounting.
5Y8HF07 Error to load to info of BC FPGA header during Deposit "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
End for automatic accounting.
5Y8HF06 Error to BC FPGA configuration during Deposit End for "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
automatic accounting.
5Y8HF05 Error to BC FPGA data checksum during Deposit End "1. Check to BC FPGA File2. Operate to initialize BRM(Recovery)"
for automatic accounting.
5Y8HF04 Error to load recognition DB table during Deposit End "1.Download DB again after delecting all recognition DB2. Operate to initialize
for automatic accounting. BRM(Recovery)"
5Y8HF03 Error to load shading data of the CIS during Deposit "1. Operate shading in the BC CIS2. Operate to initialize BRM(Recovery)"
End for automatic accounting.
5Y8HA15 Error GS801A, GS801B, GS802A, GS802B during "1. Check GS801A, GS801B, GS802A, GS802B2. Operate to initialize
Deposit End for automatic accounting. BRM(Recovery)"
5Y8HA14 Error GS801B, GS802A, GS802B during Deposit End "1. Check GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)"
for automatic accounting.
5Y8HA13 Error GS801A, GS802A, GS802B during Deposit End "1. Check GS801A, GS802A, GS802B2. Operate to initialize BRM(Recovery)"
for automatic accounting.
5Y8HA12 Error GS802A, GS802B during Deposit End for "1. Check GS802A, GS802B2. Operate to initialize BRM(Recovery)"
automatic accounting.
5Y8HA11 Error GS801A, GS801B, GS802B during Deposit End "1. Check GS801A, GS801B, GS802B2. Operate to initialize BRM(Recovery)"
for automatic accounting.
5Y8HA10 Error GS801B, GS802B during Deposit End for "1. Check GS801B, GS802B2. Operate to initialize BRM(Recovery)"
automatic accounting.
5Y8HA09 Error GS801A, GS802B during Deposit End for "1. Check GS801A, GS802B2. Operate to initialize BRM(Recovery)"
automatic accounting.
5Y8HA08 Error GS802B during Deposit End for automatic "1. Check GS802B2. Operate to initialize BRM(Recovery)"
5Y8HA07 accounting.
Error GS801A, GS801B, GS802A during Deposit End "1. Check GS801A, GS801B, GS802A2. Operate to initialize BRM(Recovery)"
for automatic accounting.
5Y8HA06 Error GS801B, GS802A during Deposit End for "1. Check GS801B, GS802A2. Operate to initialize BRM(Recovery)"
automatic accounting.
5Y8HA05 Error GS801A, GS802A during Deposit End for "1. Check GS801A, GS802A2. Operate to initialize BRM(Recovery)"
automatic accounting.
5Y8HA04 Error GS802A during Deposit End for automatic "1. Check GS802A2. Operate to initialize BRM(Recovery)"
5Y8HA03 accounting.
Error GS801A, GS801B during Deposit End for "1. Check GS801A, GS801B2. Operate to initialize BRM(Recovery)"
automatic accounting.
5Y8HA02 Error GS801B during Deposit End for automatic "1. Check GS801B2. Operate to initialize BRM(Recovery)"
5Y8HA01 accounting.
Error GS801A during Deposit End for automatic "1. Check GS801A2. Operate to initialize BRM(Recovery)"
5Y7R300 accounting.
TE message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End for automatic accounting Error. occurred (message timeout error) after initialization"

© Hyosung TNS Inc. All Rights Reserved. 25


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5Y7R200 TE message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Deposit End for automatic accounting. occurred (message timeout error) after initialization"

5Y7R100 TE message timeout error during operation ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End for automatic accounting. occurred (message timeout error) after initialization"

5Y7J300 Normal Receipt End is not possible during Deposit End 1. Operate to initialize BRM(Recovery)
for automatic accounting.
5Y7J200 TE drum empty during Deposit End for automatic "1. Open the upper unit2. Check the notes remain in the TE(12)3. Check the
accounting. GS701/GS702/GS709 Sensor4. Remove notes remain in the TE"

5Y7J100 TE drum full during Deposit End for automatic "1. Open the upper unit2. Check the notes remain in the TE(12)3. Remove notes
accounting. remain in the TE"
5Y7G700 Detect the rear end of tape during Deposit End for "1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether
automatic accounting. black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"

5Y7G600 No detect the rear end of tape during Deposit End for "1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether
automatic accounting. black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"

5Y7G500 Detect the front end of tape during Deposit End for "1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of
automatic accounting. tape's front end is black in the TE(12)4. Remove notes remain in the TE"

5Y7G400 No detect the front end of tape during Deposit End for "1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of
automatic accounting. tape's front end is black in the TE(12)4. Remove notes remain in the TE"

5Y7G300 Motor stop disorder during Deposit End for automatic "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
accounting.
5Y7G200 Motor separate direction operation disorder during "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
during Deposit End for automatic accounting.
5Y7G100 Motor stack direction operation disorder during Deposit "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
End for automatic accounting.
5Y72800 Error occurred by the notes remained on the GS709 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Deposit End for automatic accounting. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5Y72300 Error occurred by the notes remained on the GS703 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Deposit End for automatic accounting. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5Y72200 Error occurred by the notes remained on the GS702 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Deposit End for automatic accounting. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5Y72100 Error occurred by the notes remained on the GS701 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Deposit End for automatic accounting. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5Y71300 GS703 dark jam during Deposit End for automatic "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
accounting. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5Y6R300 CSM message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End for automatic accounting Error. occurred (message timeout error) after initialization"

5Y6R200 CSM message timeout error during transaction "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
operation in the Deposit End for automatic accounting occurred (message timeout error) after initialization"
Transaction.
5Y6R100 CSM message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit End for automatic accounting. occurred (message timeout error) after initialization"

5Y5S200 Undefined command of RC5 during Deposit End for 1. Operate to initialize BRM(Recovery)
automatic accounting.
5Y5S100 Undefined Return Values of RC5 during Deposit End 1. Operate to initialize BRM(Recovery)
for automatic accounting.
5Y5R300 RC5 message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End for automatic accounting Error. occurred (message timeout error) after initialization"

5Y5R200 RC5 message timeout error during transaction "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
operation in the Deposit End for automatic accounting occurred (message timeout error) after initialization"
Transaction.
5Y5R100 RC5 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit End for automatic accounting. occurred (message timeout error) after initialization"

© Hyosung TNS Inc. All Rights Reserved. 26


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5Y5J300 RC5 full check failure during Deposit End for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting. cassette (E)4. Check the stage status after open the recycle cassette(E)5. Check
contamination status of the GS512 sensor."

5Y5GL00 Failure to move RC5 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit End for automatic accounting.(Motor status cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
error) Remove notes and substance using jam removal Knob in the upper side6. Check
the GS507 sensor status if there are No notes or substance"

5Y5GK00 Failure to RC5 stack roller retreat during Deposit End "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
for automatic accounting.(Motor status error) cassette (E) . 4. Put down the Stage after open the recycle cassette door
(E)5.Check the jam removal knob rotates softly"

5Y5GJ00 Failure of RC5 stack roller retreat during Deposit End "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
for automatic accounting.(Overrun) cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check
the jam removal knob rotates softly"

5Y5GH00 Encoder Sensor(GS513) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
direction during Deposit End for automatic accounting. wheels on the upper side.5. See whether GS513 works fine if there is nothing
jammed."

5Y5GG00 Encoder Sensor(GS513) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
direction during Deposit End for automatic accounting. wheels on the upper side.5. See whether GS513 works fine if there is nothing
jammed."

5Y5GC00 Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
during Deposit End for automatic accounting. wheels on the upper side.5. See whether GS507 works fine if there is nothing
jammed."

5Y5GB00 Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
during Deposit End for automatic accounting. wheels on the upper side.5. See whether GS507 works fine if there is nothing
jammed."

5Y5GA00 RC5 solenoid echo disorder error during Deposit End "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle
for automatic accounting. cassette (E) after removing recycle cassette4. Replace the cassette when same
error occurs"
5Y5G800 Failure to RC5 push pressure movement during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit End for automatic accounting. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check
the upper side of the recycle cassette"

5Y5G600 Exceeds retry count limit of detecting RC5 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Deposit End for cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check
automatic accounting. the jam removal knob rotates softly"

5Y5G500 Failure of RC5 stack roller retreat during Deposit End "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
for automatic accounting.(sensor error) cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check
the jam removal knob rotates softly"

5Y5G400 Failure to upword moving of PP during RC5 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Deposit End for automatic cassette (E)4. Open the recycle cassette door (E)5. Check cassette status to move
accounting. stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5Y5G200 Failure to move stack position of RC5 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit End for automatic accounting. cassette (E)4. Open the recycle cassette door (E)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5Y5G100 Failure of return notes to RC5 during Deposit End for "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
automatic accounting. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 27


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5Y57500 Error occurred by the notes disorder on the GS505 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End for automatic accounting. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y56500 Error occurred by the Return Transport Path(GS505) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End for automatic accounting. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y55500 Error occurred by the Transport Path on the GS505 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End for automatic accounting. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y52500 Error occurred by the notes remained on the GS505 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End for automatic accounting. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y52200 Error occurred by the notes remained on the GS502 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End for automatic accounting. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y52100 Error occurred by the notes remained on the GS501 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End for automatic accounting. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y51500 GS505 sensor jam during Deposit End for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y51200 GS502 sensor jam during Deposit End for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y51100 GS501 sensor jam during Deposit End for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y50500 GS505 light jam error during Deposit End for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the
accounting. recycle cassette(18)4. Rotate the knob of the Mid Transport Path5. Remove the
Jam on the Mid Transport Path(13)."

5Y4S200 Undefined command of RC4 during Deposit End for 1. Operate to initialize BRM(Recovery)
automatic accounting.
5Y4S100 Undefined return value of RC4 during Deposit End for 1. Operate to initialize BRM(Recovery)
automatic accounting.
5Y4R300 RC4 message timeout error in process of the error "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
treatment during Deposit End for automatic accounting. occurred (message timeout error) after initialization"

5Y4R200 RC4 message timeout error Transaction. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

© Hyosung TNS Inc. All Rights Reserved. 28


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5Y4R100 RC4 message timeout error Ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5Y4J300 RC4 full check failure during Deposit End for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting. cassette (D)4. Check the stage status after open the recycle cassette(D)5. Check
contamination status of the GS412 sensor."

5Y4GL00 Failure to move RC4 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit End for automatic accounting.(Motor status cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
error) Remove notes and substance using jam removal Knob in the upper side6. Check
the GS407 sensor status if there are No notes or substance"

5Y4GK00 Failure to RC4 stack roller retreat during Deposit End "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
for automatic accounting.(Motor status error) cassette (D) . 4. Put down the Stage after open the recycle cassette door
(D)5.Check the jam removal knob rotates softly"

5Y4GJ00 Failure of RC4 stack roller retreat during Deposit End "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
for automatic accounting.(Overrun) cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Check the jam removal knob rotates softly"

5Y4GH00 Encoder Sensor(GS413) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
direction during Deposit End for automatic accounting. wheels on the upper side.5. See whether GS413 works fine if there is nothing
jammed."

5Y4GG00 Encoder Sensor(GS413) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
direction during Deposit End for automatic accounting. wheels on the upper side.5. See whether GS413 works fine if there is nothing
jammed."

5Y4GC00 Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
during Deposit End for automatic accounting. wheels on the upper side.5. See whether GS407 works fine if there is nothing
jammed."

5Y4GB00 Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
during Deposit End for automatic accounting. wheels on the upper side.5. See whether GS407 works fine if there is nothing
jammed."

5Y4GA00 RC4 solenoid echo disorder error during Deposit End "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle
for automatic accounting. cassette (D) after removing recycle cassette4. Replace the cassette when same
error occurs"
5Y4G800 Failure to RC4 push pressure movement during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit End for automatic accounting. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Check the upper side of the recycle cassette"

5Y4G600 Exceeds retry count limit of detecting RC4 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Deposit End for cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
automatic accounting. Check the jam removal knob rotates softly"

5Y4G500 Failure of RC4 stack roller retreat during Deposit End "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
for automatic accounting.(sensor error) cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Check the jam removal knob rotates softly"

5Y4G400 Failure to upword moving of PP during RC4 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Deposit End for automatic cassette (D)4. Open the recycle cassette door (D)5. Check cassette status to move
accounting. stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5Y4G200 Failure to move stack position of RC4 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit End for automatic accounting. cassette (D)4. Open the recycle cassette door (D)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

© Hyosung TNS Inc. All Rights Reserved. 29


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5Y4G100 Failure of return notes to RC4 during Deposit End for "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
automatic accounting. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y47500 Error occurred by the notes disorder on the GS405 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End for automatic accounting. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y46500 Error occurred by the Return Transport Path(GS405 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End for automatic accounting. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y45500 Error occurred by the Transport Path on the GS405 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End for automatic accounting. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y42500 Error occurred by the notes remained on the GS405 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End for automatic accounting. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y42200 Error occurred by the notes remained on the GS402 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End for automatic accounting. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y42100 Error occurred by the notes remained on the GS401 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End for automatic accounting. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y41500 GS405 sensor jam during Deposit End for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y41200 GS402 sensor jam during Deposit End for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y41100 GS401 sensor jam during Deposit End for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y40500 GS405 light jam error during Deposit End for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the
accounting. recycle cassette(17)4. Rotate the knob of the Mid Transport Path5. Remove the
Jam on the Mid Transport Path(13)."

5Y3S200 Undefined command of RC3 during Deposit End for 1. Operate to initialize BRM(Recovery)
automatic accounting.
5Y3S100 Undefined return value of RC3 during Deposit End for 1. Operate to initialize BRM(Recovery)
automatic accounting.

© Hyosung TNS Inc. All Rights Reserved. 30


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5Y3R300 RC3 message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End for automatic accounting Error. occurred (message timeout error) after initialization"

5Y3R200 RC3 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Deposit End for automatic accounting. occurred (message timeout error) after initialization"

5Y3R100 RC3 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit End for automatic accounting. occurred (message timeout error) after initialization"

5Y3J300 RC3 full check failure during Deposit End for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting. cassette (C)4. Check the stage status after open the recycle cassette(C)5. Check
contamination status of the GS312 sensor."

5Y3GL00 Failure to move RC3 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit End for automatic accounting.(Motor status cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
error) Remove notes and substance using jam removal Knob in the upper side6. Check
the GS307 sensor status if there are No notes or substance"

5Y3GK00 Failure to RC3 stack roller retreat during Deposit End "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
for automatic accounting.(Motor status error) cassette (C) . 4. Put down the Stage after open the recycle cassette door
(C)5.Check the jam removal knob rotates softly"

5Y3GJ00 Failure of RC3 stack roller retreat during Deposit End "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
for automatic accounting.(Overrun) cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Check the jam removal knob rotates softly"

5Y3GH00 Encoder Sensor(GS313) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
direction during Deposit End for automatic accounting. wheels on the upper side.5. See whether GS313 works fine if there is nothing
jammed."

5Y3GG00 Encoder Sensor(GS313) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
direction during Deposit End for automatic accounting. wheels on the upper side.5. See whether GS313 works fine if there is nothing
jammed."

5Y3GC00 Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
during Deposit End for automatic accounting. wheels on the upper side.5. See whether GS307 works fine if there is nothing
jammed."

5Y3GB00 Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
during Deposit End for automatic accounting. wheels on the upper side.5. See whether GS307 works fine if there is nothing
jammed."

5Y3GA00 RC3 solenoid echo disorder error during Deposit End "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle
for automatic accounting. cassette (C) after removing recycle cassette4. Replace the cassette when same
error occurs"
5Y3G800 Failure to RC3 push pressure movement during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit End for automatic accounting. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Check the upper side of the recycle cassette"

5Y3G600 Exceeds retry count limit of detecting RC3 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Deposit End for cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
automatic accounting. Check the jam removal knob rotates softly"

5Y3G500 Failure of RC3 stack roller retreat during Deposit End "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
for automatic accounting.(sensor error) cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Check the jam removal knob rotates softly"

5Y3G400 Failure to upword moving of PP during RC3 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Deposit End for automatic cassette (C)4. Open the recycle cassette door (C)5. Check cassette status to move
accounting. stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

© Hyosung TNS Inc. All Rights Reserved. 31


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5Y3G200 Failure to move stack position of RC3 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit End for automatic accounting. cassette (C)4. Open the recycle cassette door (C)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5Y3G100 Failure of return notes to during RC3 Deposit End for "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
automatic accounting. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y37500 Error occurred by the notes disorder on the GS305 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End for automatic accounting. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y36500 Error occurred by the Return Transport Path(GS305) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End for automatic accounting. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y35500 Error occurred by the Transport Path on the GS305 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End for automatic accounting. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y32500 Error occurred by the notes remained on the GS305 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End for automatic accounting. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y32200 Error occurred by the notes remained on the GS302 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End for automatic accounting. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y32100 Error occurred by the notes remained on the GS301 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End for automatic accounting. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y31500 GS305 sensor jam during Deposit End for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y31200 GS302 sensor jam during Deposit End for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y31100 GS301 sensor jam during Deposit End for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y30500 GS305 light jam error during Deposit End for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the
accounting. recycle cassette(16)4. Rotate the knob of the Mid Transport Path5. Remove the
Jam on the Mid Transport Path(13)."

© Hyosung TNS Inc. All Rights Reserved. 32


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5Y2S200 Undefined command of RC2 during Deposit End for 1. Operate to initialize BRM(Recovery)
automatic accounting.
5Y2S100 Undefined return value of RC2 during Deposit End for 1. Operate to initialize BRM(Recovery)
automatic accounting.
5Y2R300 RC2 message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End for automatic accounting Error. occurred (message timeout error) after initialization"

5Y2R200 RC2 message timeout error during transaction "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
operation in the Deposit End for automatic accounting occurred (message timeout error) after initialization"
Transaction.
5Y2R100 RC2 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit End for automatic accounting. occurred (message timeout error) after initialization"

5Y2J300 RC2 full check failure during Deposit End for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting. cassette (B)4. Check the stage status after open the recycle cassette(B)5. Check
contamination of GS212 sensor."

5Y2GL00 Failure to move RC2 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit End for automatic accounting.(Motor status cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
error) Remove notes and substance using jam removal Knob in the upper side6. Check
the GS207 sensor status if there are No notes or substance"

5Y2GK00 Failure to RC2 stack roller retreat during Deposit End "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
for automatic accounting.(Motor status error) cassette (B) . 4. Put down the Stage after open the recycle cassette door
(B)5.Check the jam removal knob rotates softly"

5Y2GJ00 Failure of RC2 stack roller retreat during Deposit End "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
for automatic accounting.(Overrun) cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check
the jam removal knob rotates softly"

5Y2GH00 Encoder Sensor(GS213) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
direction during Deposit End for automatic accounting. wheels on the upper side.5. See whether GS213 works fine if there is nothing
jammed."

5Y2GG00 Encoder Sensor(GS213) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
direction during Deposit End for automatic accounting. wheels on the upper side.5. See whether GS213 works fine if there is nothing
jammed."

5Y2GC00 Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
during Deposit End for automatic accounting. wheels on the upper side.5. See whether GS207 works fine if there is nothing
jammed."

5Y2GB00 Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
during Deposit End for automatic accounting. wheels on the upper side.5. See whether GS207 works fine if there is nothing
jammed."

5Y2GA00 RC2 solenoid echo disorder error during Deposit End "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle
for automatic accounting. cassette (B) after removing recycle cassette4. Replace the cassette when same
error occurs"
5Y2G800 Failure to RC2 push pressure movement during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit End for automatic accounting. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check
the upper side of the recycle cassette"

5Y2G600 Exceeds retry count limit of detecting RC2 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Deposit End for cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check
automatic accounting. the jam removal knob rotates softly"

5Y2G500 Failure of RC2 stack roller retreat during Deposit End "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
for automatic accounting.(sensor error) cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check
the jam removal knob rotates softly"

© Hyosung TNS Inc. All Rights Reserved. 33


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5Y2G400 Failure to upword moving of PP during RC2 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Deposit End for automatic cassette (B)4. Open the recycle cassette door (B)5. Check cassette status to move
accounting. stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5Y2G200 Failure to move stack position of RC2 PP. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (B)4. Open the recycle cassette door (B)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5Y2G100 Failure of return notes to RC2 during Deposit End for "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
automatic accounting. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y27500 Error occurred by the notes disorder on the GS205 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End for automatic accounting. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y26500 Error occurred by the Return Transport Path(GS205) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End for automatic accounting. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y25500 Error occurred by the Transport Path on the GS205 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End for automatic accounting. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y22500 Error occurred by the notes remained on the GS205 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End for automatic accounting. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y22200 Error occurred by the notes remained on the GS202 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End for automatic accounting. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y22100 Error occurred by the notes remained on the GS201 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End for automatic accounting. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y21500 GS205 sensor jam during Deposit End for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y21200 GS202 sensor jam during Deposit End for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 34


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5Y21100 GS201 sensor jam during Deposit End for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y20500 GS205 light jam error during Deposit End for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the
accounting. recycle cassette(15)4. Rotate the knob of the Mid Transport Path5. Remove the
Jam on the Mid Transport Path(13)."

5Y1S200 Undefined command of RC1 during Deposit End for 1. Operate to initialize BRM(Recovery)
automatic accounting.
5Y1S100 Undefined return value of RC1 during Deposit End for 1. Operate to initialize BRM(Recovery)
automatic accounting.
5Y1R300 RC1 message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End for automatic accounting Error. occurred (message timeout error) after initialization"

5Y1R200 RC1 message timeout error Transaction. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5Y1R100 RC1 message timeout error Ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5Y1J300 RC1 full check failure during Deposit End for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting. cassette (A)4. Check the stage status after open the recycle cassette(A)5. Check
contamination of sensor GS112"

5Y1GL00 Failure to move RC1 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit End for automatic accounting.(Motor status cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
error) Remove notes and substance using jam removal Knob in the upper side6. Check
the GS107 sensor status if there are No notes or substance"

5Y1GK00 Failure of RC1 stack roller retreat during Deposit End "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
for automatic accounting.(Motor status error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5Y1GJ00 Failure of RC1 stack roller retreat during Deposit End "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
for automatic accounting.(Overrun) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5Y1GH00 Encoder Sensor(GS113) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
direction during Deposit End for automatic accounting. wheels on the upper side.5. See whether GS113 works fine if there is nothing
jammed."

5Y1GG00 Encoder Sensor(GS113) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
direction during Deposit End for automatic accounting. wheels on the upper side.5. See whether GS113 works fine if there is nothing
jammed."

5Y1GC00 Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
during Deposit End for automatic accounting. wheels on the upper side.5. See whether GS107 works fine if there is nothing
jammed."

5Y1GB00 Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
during Deposit End for automatic accounting. wheels on the upper side.5. See whether GS107 works fine if there is nothing
jammed."

5Y1GA00 RC1 solenoid echo disorder error during Deposit End "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
for automatic accounting. cassette(A) and reload4. Replace the cassette when same error occurs"

5Y1G800 Failure to RC1 push pressure movement during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit End for automatic accounting. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the upper side of the recycle cassette"

© Hyosung TNS Inc. All Rights Reserved. 35


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5Y1G600 Exceeds retry count limit of detecting RC1 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Deposit End for cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
automatic accounting. the jam removal knob rotates softly"

5Y1G500 Failure of RC1 stack roller retreat during Deposit End "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
for automatic accounting.(sensor error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5Y1G400 Failure to upword moving of PP during RC1 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Deposit End for automatic cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
accounting. stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5Y1G200 Failure to move stack position of RC1 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit End for automatic accounting. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5Y1G100 Failure of return notes to RC1 during Deposit End for "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
automatic accounting. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y17500 Error occurred by the notes disorder on the GS105 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End for automatic accounting. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y16500 Error occurred by the Return Transport Path(GS105) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End for automatic accounting. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y15500 Error occurred by the Transport Path on the GS105 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End for automatic accounting. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y12500 Error occurred by the notes remained on the GS105 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End for automatic accounting. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y12200 Error occurred by the notes remained on the GS102 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End for automatic accounting. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y12100 Error occurred by the notes remained on the GS101 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End for automatic accounting. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y11500 GS105 sensor jam during Deposit End for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 36


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5Y11200 GS102 sensor jam during Deposit End for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y11100 GS101 sensor jam during Deposit End for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Y10500 GS105 light jam error during Deposit End for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the
accounting. recycle cassette(14)4. Rotate the knob of the Mid Transport Path5. Remove the
Jam on the Mid Transport Path(13)."

5Y0R300 BM message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End for automatic accounting Error. occurred (message timeout error) after initialization"

5Y0R200 BM message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Deposit End for automatic accounting occurred (message timeout error) after initialization"
Transaction.
5Y0R100 BM message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit End for automatic accounting. occurred (message timeout error) after initialization"

5Y0QA00 BC open error during Deposit End for automatic "1. Open the upper unit2. Open the customer service module (CSM)3. Check the
accounting. lock lever in the BC"
5Y0Q900 BMD removal error during Deposit End for automatic 1. Check the lower Unit load/removal
accounting.
5Y0Q800 BMD inter lock error during Deposit End for automatic "1. Check the lower Unit load/removal2. Replace a cherry switch when error
accounting. occures"
5Y0Q700 RJC removal error during Deposit End for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21)
accounting. Load/Removal"
5Y0Q600 CSM open error during Deposit End for automatic "1. Open the upper unit2. Check to open/close CSM3. Check the sensors GS011"
accounting.
5Y0Q500 Safe door open error during Deposit End for automatic 1. Check the safe door open
accounting.
5Y0Q400 BMU removal error during Deposit End for automatic 1. Check Load/Removal of the upper unit
accounting.
5Y0Q300 BMU inter lock error during Deposit End for automatic "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error
accounting. occures"
5Y0Q200 TE open error during Deposit End for automatic "1. Open the upper Unit2. Check open/close of TE(12)"
5Y0Q100 accounting.
UTC removal error during Deposit End for automatic "1. Open the upper unit2. Check removal of the cassette not received(9)"
accounting.
5Y0NL00 Withdrawal recognition info is different with Deposit -
recognition info during Deposit End for automatic
5Y0NC00 accounting.
Failure to check the last note at the termination of mid "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
transport path during Deposit End for automatic occurred (message timeout error) after initialization"
accounting.
5Y0NA00 Checksum error when separate TE notes from TE 1. Operate to initialize BRM(Recovery)
during Deposit End for automatic accounting.
5Y0N900 Pick-up count did not match up with stack count when 1. Operate to initialize BRM(Recovery)
separate end in the Deposit End for automatic
5Y0K200 accounting.
Status of UTC1 and UTC2 full during Deposit End for "1. Open the upper unit2. Open the cassette not received(9)3. Check the cassette
automatic accounting. not received(9) is full"
5Y0K100 Erro of failure to duplicate serial number during Deposit "1. Check the duplicate note and remove the note.2. Operate to initialize
End for automatic accounting.. BRM(Recovery)"
5Y0G300 Failure to Timeout 3 Way Gate 120 degree mode "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
conversion during Deposit Count during Deposit End substance from the gate in the Rear Transport Path"
for automatic accounting.
5Y0G200 Failure to 3 Way Gate 120 degree mode conversion "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
during Deposit End for automatic accounting. substance from the gate in the Rear Transport Path"
5Y0G100 Failure to 3 Way Gate 0 degree mode conversion "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
during Deposit End for automatic accounting. substance from the gate in the Rear Transport Path"
5Y0F700 Decreassed encoder count of GM004 moter less than 1. Operate to initialize BRM(Recovery)
previous values during Deposit End for automatic
5Y0F600 accounting.encoder count of GM002 moter less than
Decreased 1. Operate to initialize BRM(Recovery)
previous values during Deposit End for automatic
accounting.

© Hyosung TNS Inc. All Rights Reserved. 37


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5Y0F500 Decreased encoder count of GM001 moter less than 1. Operate to initialize BRM(Recovery)
previous values during Deposit End for automatic
5Y0F400 accounting.
GM004 motor step out return error during Deposit End "1. Open the lower unit2. Check the knob rotates in the Mid Transport Path(20)3.
for automatic accounting. Check the notes and substance inside of the Mid Transport Path4. Check the
sensor GS023 status"
5Y0F200 GM002 motor step out return error during Deposit End "1. Open the upper unit2. Check the Rear Transport Path(8) knob rotates
for automatic accounting. softly3.Check remained Notes and substance in the upper Transport Path4. Check
the GS007 Sensor"
5Y0F100 GM001 motor step out return error during Deposit End "1. Open the upper unit2. Check the Front Transport Path(4) knob rotates softly
for automatic accounting. 3.Check remained Notes and substance in the upper Transport Path4. Check the
GS804 Sensor"
5Y0DY00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
Deposit End for automatic accounting.
5Y0DX00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
Deposit End for automatic accounting.
5Y0DW00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
Deposit End for automatic accounting.
5Y0DV00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
Deposit End for automatic accounting.
5Y0DU00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
Deposit End for automatic accounting.
5Y0DT00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
Deposit End for automatic accounting.
5Y0DS00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
Deposit End for automatic accounting.
5Y0DR00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
Deposit End for automatic accounting.
5Y07W00 Error occurred by the notes disorder on the GS802 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Deposit End for automatic accounting. BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

5Y07Q00 Error occurred by the notes disorder on the GS034 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Deposit End for automatic accounting. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5Y07P00 Error occurred by the notes disorder on the GS033 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Deposit End for automatic accounting. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5Y07N00 Error occurred by the notes disorder on the GS032 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Deposit End for automatic accounting. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5Y07M00 Error occurred by the notes disorder on the GS031 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Deposit End for automatic accounting. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5Y07K00 Error occurred by the notes disorder on the GS703 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Deposit End for automatic accounting. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5Y07J00 Error occurred by the notes disorder on the GS619 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Deposit End for automatic accounting. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5Y07H00 Error occurred by the notes disorder on the GS618 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Deposit End for automatic accounting. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5Y07G00 Error occurred by the notes disorder on the GS614 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Deposit End for automatic accounting. notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

5Y07B00 Error occurred by the notes disorder on the GS022 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
during Deposit End for automatic accounting. and the foreign substance from the reject cassette (19)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

5Y07A00 Error occurred by the notes disorder on the GS021 "1. Open the lower unit2. Remove notes and substance in the Mid Transport
during Deposit End for automatic accounting. Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"

© Hyosung TNS Inc. All Rights Reserved. 38


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5Y07600 Error occurred by the notes disorder on the GS006 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Deposit End for automatic accounting. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(7)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5Y07500 Error occurred by the notes disorder on the GS005 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes
during Deposit End for automatic accounting. and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5Y07400 Error occurred by the notes disorder on the GS004 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Deposit End for automatic accounting. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5Y07300 Error occurred by the notes disorder on the GS003 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
during Deposit End for automatic accounting. Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5Y07200 Error occurred by the notes disorder on the GS002 "1. Open the upper unit2. Open the Front Transport Path (4)3. Remove the notes
during Deposit End for automatic accounting. and the substance from the Front Transport Path (4)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5Y07100 Error occurred by the notes disorder on the GS801 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Deposit End for automatic accounting. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5Y06J00 Error occurred by the Return Transport Path(GS619) "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Deposit End for automatic accounting. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5Y06H00 Error occurred by the Return Transport Path(GS618) "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Deposit End for automatic accounting. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5Y06G00 Error occurred by the Return Transport Path(GS614) "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Deposit End for automatic accounting. notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

5Y05Y00 Error occurred by the Transport Path on the GS003 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
during Deposit End for automatic accounting. Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5Y05W00 Error occurred by the Transport Path on the GS802 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Deposit End for automatic accounting. BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

5Y05Q00 Error occurred by the Transport Path on the GS034 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Deposit End for automatic accounting. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5Y05P00 Error occurred by the Transport Path on the GS033 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Deposit End for automatic accounting. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5Y05N00 Error occurred by the Transport Path on the GS032 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Deposit End for automatic accounting. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5Y05M00 Error occurred by the Transport Path on the GS031 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Deposit End for automatic accounting. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5Y05B00 Error occurred by the Transport Path on the GS022 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
during Deposit End for automatic accounting. and the foreign substance from the reject cassette (19)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 39


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5Y05A00 Error occurred by the Transport Path on the GS021 "1. Open the lower unit2. Remove notes and substance in the Mid Transport
during Deposit End for automatic accounting. Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"
5Y05600 Error occurred by the Transport Path on the GS006 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the
during Deposit End for automatic accounting. cassette not received(9)4. Remove substance in the Rear Transport Path(7)5.
Check whether the sensor is contaminated or not if there are No notes or
substance."

5Y05500 Error occurred by the Transport Path on the GS005 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes
during Deposit End for automatic accounting. and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5Y05400 Error occurred by the Transport Path on the GS004 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the
during Deposit End for automatic accounting. cassette not received(9)4. Remove substance in the Rear Transport Path(8)5.
Check whether the sensor is contaminated or not if there are No notes or
substance."

5Y05300 Error occurred by the Transport Path on the GS003 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
during Deposit End for automatic accounting. Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5Y05200 Error occurred by the Transport Path on the GS002 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Deposit End for automatic accounting. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5Y05100 Error occurred by the Transport Path on the GS801 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Deposit End for automatic accounting. BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

5Y02W00 Error occurred by the notes remained on the GS802 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Deposit End for automatic accounting. BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

5Y02Q00 Error occurred by the notes remained on the GS034 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Deposit End for automatic accounting. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5Y02P00 Error occurred by the notes remained on the GS033 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Deposit End for automatic accounting. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5Y02N00 Error occurred by the notes remained on the GS032 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Deposit End for automatic accounting. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5Y02M00 Error occurred by the notes remained on the GS031 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Deposit End for automatic accounting. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5Y02K00 Error occurred by the notes remained on the GS703 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Deposit End for automatic accounting. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5Y02J00 Error occurred by the notes remained on the GS619 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Deposit End for automatic accounting. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5Y02H00 Error occurred by the notes remained on the GS618 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Deposit End for automatic accounting. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5Y02G00 Error occurred by the notes remained on the GS614 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Deposit End for automatic accounting. notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

5Y02B00 Error occurred by the notes remained on the GS022 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
during Deposit End for automatic accounting. and the foreign substance from the reject cassette (19)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 40


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5Y02A00 Error occurred by the notes remained on the GS021 "1. Open the lower unit2. Remove notes and substance in the Mid Transport
during Deposit End for automatic accounting. Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"
5Y02600 Error occurred by the notes remained on the GS006 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Deposit End for automatic accounting. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(7)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5Y02500 Error occurred by the notes remained on the GS005 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes
during Deposit End for automatic accounting. and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5Y02400 Error occurred by the notes remained on the GS004 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Deposit End for automatic accounting. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5Y02300 Error occurred by the notes remained on the GS003 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
during Deposit End for automatic accounting. Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5Y02200 Error occurred by the notes remained on the GS002 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Deposit End for automatic accounting. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5Y02100 Error occurred by the notes remained on the GS801 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Deposit End for automatic accounting. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5Y01W00 GS802 dark jam error during Deposit End for automatic "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
accounting. BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

5Y01Q00 GS034 dark jam error during Deposit End for automatic "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
accounting. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5Y01P00 GS033 dark jam error during Deposit End for automatic "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
accounting. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5Y01N00 GS032 dark jam error during Deposit End for automatic "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
accounting. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5Y01M00 GS031 dark jam error during Deposit End for automatic "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
accounting. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5Y01K00 GS703 dark jam error during Deposit End for automatic "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
accounting. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5Y01J00 GS619 dark jam error during Deposit End for automatic "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
accounting. substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance."

5Y01H00 GS618 dark jam error during Deposit End for automatic "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
accounting. substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance."

5Y01G00 GS614 dark jam error during Deposit End for automatic "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
accounting. substance in the CSM(3)4. Check whether the sensor is contaminated or not if
there are No notes or substance."

5Y01B00 GS022 dark jam error during Deposit End for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
accounting. and the foreign substance from the reject cassette (19)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 41


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5Y01A00 GS021 dark jam error during Deposit End for automatic "1. Open the lower unit2. Remove notes and substance in the Mid Transport
accounting. Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"
5Y01600 GS006 dark jam error during Deposit End for automatic "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
accounting. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(7)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5Y01500 GS005 dark jam error during Deposit End for automatic "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes
accounting. and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5Y01400 GS004 dark jam error during Deposit End for automatic "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
accounting. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5Y01300 GS003 dark jam error during Deposit End for automatic "1. Open the upper unit. 2. Open TE(12) 3. Open the Rear Transport Path(6)4.
accounting. Remove the notes and substance on the Rear Transport Path(6)5. Check whether
the sensor is contaminated or not if there are No notes or substance "

5Y01200 GS002 dark jam error during Deposit End for automatic "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
accounting. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5Y01100 GS801 dark jam error during Deposit End for automatic "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
accounting. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5Y00W00 GS802 light jam error during Deposit End for automatic "1. Open the upper unit2. Open the CSM and TE(12)3. Open BC(5) and Rear
accounting. Transport Path(6)4. Remove the Jam between BC(5) and Rear Transport Path(6)."

5Y00Q00 GS034 light jam error during Deposit End for automatic "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the
accounting. Jam on the Mid Transport Path(13). "
5Y00P00 GS033 light jam error during Deposit End for automatic "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the
accounting. Jam on the Mid Transport Path(13). "
5Y00N00 GS032 light jam error during Deposit End for automatic "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the
accounting. Jam on the Mid Transport Path(13). "
5Y00M00 GS031 light jam error during Deposit End for automatic "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the
accounting. Jam on the Mid Transport Path(13). "
5Y00B00 GS022 light jam error during Deposit End for automatic "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the
accounting. Jam on the Mid Transport Path(13). "
5Y00A00 GS021 light jam error during Deposit End for automatic "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
accounting. BC(5)4. Rotate the knob of the Rear Transport Path(4)5. Remove notes in BC"

5Y00600 GS006 light jam error during Deposit End for automatic "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the
accounting. cassette not received(9)4. Remove the Jam between Rear Transport Path(7) and
Rear Transport Path(11)."
5Y00500 GS005 light jam error during Deposit End for automatic "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the Jam
accounting. between TE(12) and Rear Transport Path(11)."

5Y00400 GS004 light jam error during Deposit End for automatic "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the
accounting. cassette not received(9)4. Remove the Jam between Rear Transport Path(8) and
Rear Transport Path(11)."
5Y00300 GS003 light jam error during Deposit End for automatic "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
accounting. Transport Path(6)4. Remove the Jam between Rear Transport Path(11) and Rear
Transport Path(6)."
5Y00200 GS002 light jam error during Deposit End for automatic "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
accounting. BC(5)4. Rotate the knob of the Front Transport Path(4)5. Remove the Jam
between BC(5) and Front Transport Path(4)."

5Y00100 GS801 light jam error during Deposit End for automatic "1. Open the upper unit. 2. Open the customer service module (CSM)3. Open the
accounting. BC(5) 4.Remove notes and substance in the Front Transport Path(4) 5. Check
whether the sensor is contaminated or not if there are No notes or substance "

5XUS300 USB command data length error during Withdrawal for "1. Check USB connection2. Operate to initialize BRM(Recovery)"
automatic accounting.
5XUS100 USB sequence number duplicate error during 1. Restart over AP-SP
Withdrawal for automatic accounting.

© Hyosung TNS Inc. All Rights Reserved. 42


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5XBS200 RBU connection MI error during Withdrawal for "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
automatic accounting. occurred (message timeout error) after initialization"

5XBS100 RBU connection sequence error during Withdrawal for "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
automatic accounting. occurred (message timeout error) after initialization"

5XBS000 RBU communication timeout error during Withdrawal "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
for automatic accounting. occurred (message timeout error) after initialization"

5XBHG00 No detect inter lock during RC EEPROM R/W during "1. Check the lower unit status of inter lock2. Exchange or clean the inter lock
Withdrawal for automatic accounting. sensor if occur same error"
5XBHF00 RC5 EEPROM data verify error during Withdrawal for "1. Reload the RC after removing RC2. Replace the RC if same error occures
automatic accounting. during initialization"
5XBHE00 RC4 EEPROM data verify error during Withdrawal for "1. Reload the RC after removing RC2. Replace the RC if same error occures
automatic accounting. during initialization"
5XBHD00 RC3 EEPROM data verify error during Withdrawal for "1. Reload the RC after removing RC2. Replace the RC if same error occures
automatic accounting. during initialization"
5XBHC00 RC2 EEPROM data verify error during Withdrawal for "1. Reload the RC after removing RC2. Replace the RC if same error occures
automatic accounting. during initialization"
5XBHB00 RC1 EEPROM data verify error during Withdrawal for "1. Reload the RC after removing RC2. Replace the RC if same error occures
automatic accounting. during initialization"
5XBHA00 RC5 EEPROM Write error during Withdrawal for "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
automatic accounting. if same error occures during initialization"
5XBH900 RC4 EEPROM Write error during Withdrawal for "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
automatic accounting. if same error occures during initialization"
5XBH800 RC3 EEPROM Write error during Withdrawal for "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
automatic accounting. if same error occures during initialization"
5XBH700 RC2 EEPROM Write error during Withdrawal for "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
automatic accounting. if same error occures during initialization"
5XBH600 RC1 EEPROM Write error during Withdrawal for "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
automatic accounting. if same error occures during initialization"
5XBH500 RC5 EEPROM read error during Withdrawal for "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
automatic accounting. if same error occures during initialization"
5XBH400 RC4 EEPROM read error during Withdrawal for "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
automatic accounting. if same error occures during initialization"
5XBH300 RC3 EEPROM read error during Withdrawal for "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
automatic accounting. if same error occures during initialization"
5XBH200 RC2 EEPROM read error during Withdrawal for "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
automatic accounting. if same error occures during initialization"
5XBH100 RC1 EEPROM read error during Withdrawal for "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
automatic accounting. if same error occures during initialization"
5XASY00 Withdrawal for automatic accounting demand count is 0 1. Operate to initialize BRM(Recovery)
itn the Withdrawal for automatic accounting.
5XASX00 Withdrawal for automatic accounting demand count 1. Operate to initialize BRM(Recovery)
more than relevant CST remains count in the
Withdrawal for automatic accounting.
5XASW00 RC5 is not possible for Withdrawal for automatic 1. Operate to initialize BRM(Recovery)
5XASV00 accounting.
RC4 is not possible for Withdrawal for automatic 1. Operate to initialize BRM(Recovery)
5XASU00 accounting.
RC3 is not possible for Withdrawal for automatic 1. Operate to initialize BRM(Recovery)
5XAST00 accounting.
RC2 is not possible for Withdrawal for automatic 1. Operate to initialize BRM(Recovery)
5XASS00 accounting.
RC1 is not possible for Withdrawal for automatic 1. Operate to initialize BRM(Recovery)
5XASR00 accounting
Exceed .
demand for maximum Withdrawal for automatic 1. Operate to initialize BRM(Recovery)
accounting count error during Withdrawal for automatic
accounting.
5XASF00 No RC to deposit during Withdrawal for automatic 1. Operate to initialize BRM(Recovery)
5XASC00 accounting.
CSM is Full during Withdrawal for automatic 1. Operate to initialize BRM(Recovery)
5XAS800 accounting.
Separate count is more than Remain count when 1. Operate to initialize BRM(Recovery)
updating notes count during Withdrawal for automatic
5XAS700 accounting. error when Withdrawal for automatic
Comparative 1. Operate to initialize BRM(Recovery)
accounting denomination/note count set.
5XAS600 2 more note count setting error during Withdrawal for 1. Operate to initialize BRM(Recovery)
automatic accounting.
5XAS300 Error to set the stack RC and withdrawal RC and stack 1. Operate to initialize BRM(Recovery)
RC in the same during Withdrawal for automatic
5XAS200 accounting.
Error setting to stack RC(0 or 2 more) to stack during 1. Operate to initialize BRM(Recovery)
Withdrawal for automatic accounting.
5XARJ00 Message timeout error during Stop Ready during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal for automatic accounting. occurred (message timeout error) after initialization"

© Hyosung TNS Inc. All Rights Reserved. 43


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5XARC00 BC response message timeout error during Withdrawal "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
for automatic accounting. occurred (message timeout error) after initialization"

5XARB02 Message timeout error for processing notes remained "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the auto recovery of Withdrawal for automatic occurred (message timeout error) after initialization"
accounting.
5XARA01 BM notes revert message timeout error when auto "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
recoveryduring Withdrawal for automatic accounting. occurred (message timeout error) after initialization"

5XAR900 Stack ready message timeout error when auto "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
recoveryduring Withdrawal for automatic accounting. occurred (message timeout error) after initialization"

5XAR700 RBU response message timeout error during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal for automatic accounting. occurred (message timeout error) after initialization"

5XAR300 Message timeout error during error postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal for automatic accounting. occurred (message timeout error) after initialization"

5XAR200 Message timeout error during transation operation in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal for automatic accounting. occurred (message timeout error) after initialization"

5XAR100 Message timeout error during operation ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal for automatic accounting . occurred (message timeout error) after initialization"

5XANR00 In case of difference between RJC stack count and RC 1. Operate to initialize BRM(Recovery)
separate count at auto-recovery test operation during
Withdrawal for automatic accounting.
5XANQ00 Failure to stacking other cassette at JAM recovery 1. Operate to initialize BRM(Recovery)
during Withdrawal for automatic accounting..
5XANL00 "Case of below is semi OK.When RC setting count is 0 "1. Check actual count and SPL screen count.2. Setting RC count match actual
during Withdrawal for automatic accounting, separation count.3. Operate to initialize BRM(Recovery)"
is set to sop. Actual count is more than remain count,
remain count is more than require count.."
5XANA00 CSM stack count is different with BC Normal Pass 1. Operate to initialize BRM(Recovery)
count during Withdrawal for automatic accounting.
5XAH500 Error to NVRAM(128denominations) Read/ Write "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
during Withdrawal for automatic accounting. occurred (message timeout error) after initialization"

5XAEF00 RBU RS485 connection line disorder during Withdrawal "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
for automatic accounting. occurred (message timeout error) after initialization"

5XAEE00 RBU RS485 communication sequence disorder during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal for automatic accounting. occurred (message timeout error) after initialization"

5XAE600 Error to received Withdrawal for automatic accounting "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
during TE Button Operating. occurred (message timeout error) after initialization"

5XAE400 Withdrawal for automatic accounting transaction was "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
executed without Initializing after power on. for TM Test-> Initail Info Set -> Initialization"
5XAE300 Received execute command without Read System Info. "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
during Withdrawal for automatic accounting . for TM Test-> Initail Info Set -> Initialization"
5XAE200 Status on not operation receiption command during "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Withdrawal for automatic accounting . for TM Test-> Initail Info Set -> Initialization"
5XAE100 Received operation command without Initail Info Set "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
during Withdrawal for automatic accounting . for TM Test-> Initail Info Set -> Initialization"
5XAAF00 Status of RC empty before the operation during "1. Open the lower unit2. Open the Mid Transport Path3. Check the residual notes
Withdrawal for automatic accounting. quantity in the recycle cassettes(A~E)"
5XAAE00 Status of UTC2 full before the operation during "1. Open the upper unit2. Open the forge note cassette(103. Check the forge note
Withdrawal for automatic accounting . cassette(10) is full"
5XAAD00 Status of UTC1 full before the operation during "1. Open the upper unit2. Open the cassette not received(9)3. Check the cassette
Withdrawal for automatic accounting. not received(9) is full"
5XAAC00 Status of RJC full before the operation during "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject
Withdrawal for automatic accounting. cassette(21)4. Remove notes after checking notes full in the cassette5. Check
whether the sensor is contaminated or not if a cassette is empty."

5XAAA00 Status of BC open before the operation during "1. Open the upper unit2. Check the lock lever in the BC"
Withdrawal for automatic accounting.

© Hyosung TNS Inc. All Rights Reserved. 44


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5XAA900 Status of BMD removal before the operation during "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3.
Withdrawal for automatic accounting. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur
same error"
5XAA800 Status of BMD inter lock detachment before the "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3.
operation during Withdrawal for automatic accounting. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur
same error"
5XAA700 Status of RJC removal before the operation during "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21)
Withdrawal for automatic accounting. Load/Removal"
5XAA600 Status of CSM open before the operation during "1. Open the upper Unit2. Check open/close of CSM3. Check sensor GS011"
Withdrawal for automatic accounting.
5XAA400 Status of BMU removal before the operation during 1. Check Load/Removal of the upper unit
Withdrawal for automatic accounting.
5XAA300 Status of BMU inter lock detachment before the "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error
operation during Withdrawal for automatic accounting. occures"
5XAA200 Status of TE open before the operation during "1. Open the upper Unit2. Check open/close of TE(12)"
Withdrawal for automatic accounting.
5XAA100 Status of UTC removal before the operation during "1. Open the upper unit2. Check removal of the cassette not received(9)"
Withdrawal for automatic accounting.
5XA2W00 Status of remaining notes on the ReturnTransport "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
Path(GS802) before the operation during Withdrawal BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
for automatic accounting . contaminated or not if there are No notes or substance"

5XA2Q00 Status of remaining notes on the ReturnTransport Path "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
(GS034) before the operation during Withdrawal for notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
automatic accounting . contaminated or not if there are No notes or substance"

5XA2P00 Status of remaining notes on the ReturnTransport "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
Path(GS033) before the operation during Withdrawal notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
for automatic accounting . contaminated or not if there are No notes or substance"

5XA2N00 Status of remaining notes on the ReturnTransport "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
Path(GS032) before the operation during Withdrawal notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
for automatic accounting . contaminated or not if there are No notes or substance"

5XA2M00 Status of remaining notes on the ReturnTransport "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
Path(GS031) before the operation during Withdrawal notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
for automatic accounting . contaminated or not if there are No notes or substance"

5XA2K00 Status of remaining notes on the ReturnTransport Path "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
(GS703) before the operation during Withdrawal for TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
automatic accounting .
5XA2J00 Status of remaining notes on the ReturnTransport "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
Path(GS619) before the operation during Withdrawal notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
for automatic accounting . contaminated or not if there are No notes or substance"

5XA2H00 Status of remaining notes on the ReturnTransport "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
Path(GS618) before the operation during Withdrawal notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
for automatic accounting . contaminated or not if there are No notes or substance"

5XA2G00 Status of remaining notes on the ReturnTransport "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
Path(GS614) before the operation during Withdrawal notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
for automatic accounting . not if there are No notes or substance"

5XA2C00 Error occurred by the notes remained in the BCU(CIS 1. Open the upper unit.
Sensor or DD Sensor) during Withdrawal for automatic 2. Open CSM
accounting . 3. Open BC(5)
4. Remove the notes and substance on the Rear Transport Path(4)
5. Check whether the sensor is contaminated or not if there are No notes or
substance

5XA2B00 Status of remaining notes on the ReturnTransport "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
Path(GS022) before the operation during Withdrawal and the foreign substance from the reject cassette (19)4. Check whether the
for automatic accounting . sensor is contaminated or not if there are No notes or substance"

5XA2A00 Status of remaining notes on the ReturnTransport "1. Open the lower unit2. Remove notes and substance in the Mid Transport
Path(GS021) before the operation during Withdrawal Path(13)3. Check whether the sensor is contaminated or not if there are No notes
for automatic accounting . or substance"

© Hyosung TNS Inc. All Rights Reserved. 45


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5XA2600 Status of remaining notes on the ReturnTransport "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
Path(GS006) before the operation during Withdrawal cassette not received(9)4. Remove notes and substance in the Rear Transport
for automatic accounting . Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5XA2500 Status of remaining notes on the ReturnTransport "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes
Path(GS005) before the operation during Withdrawal and substance in the Rear Transport Path(11)4. Check whether the sensor is
for automatic accounting . contaminated or not if there are No notes or substance"

5XA2400 Status of remaining notes on the ReturnTransport "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
Path(GS004) before the operation during Withdrawal cassette not received(9)4. Remove notes and substance in the Rear Transport
for automatic accounting . Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5XA2300 Status of remaining notes on the ReturnTransport "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
Path(GS003) before the operation during Withdrawal Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5.
for automatic accounting . Check whether the sensor is contaminated or not if there are No notes or
substance"

5XA2200 Status of remaining notes on the ReturnTransport "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
Path(GS002) before the operation during Withdrawal BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
for automatic accounting . Check whether the sensor is contaminated or not if there are No notes or
substance"
5XA2100 Status of remaining notes on the ReturnTransport "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
Path(GS801) before the operation during Withdrawal BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
for automatic accounting . Check whether the sensor is contaminated or not if there are No notes or
substance"
5X9P100 RJC moter error during Withdrawal for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject
accounting. cassette(21)4. Check the stage after open the door and push the lever5. Check the
sensor."
5X9J100 RJC full detection error during Withdrawal for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject
accounting. cassette(21)4. Remove notes after checking notes full in the cassette5. Check
whether the sensor is contaminated or not if a cassette is empty."

5X91500 RJC GSA05 dark jam error Withdrawal for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Open the reject
accounting. cassette(21)4. Remove notes and substance in the reject cassette(21)5. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X91300 RJC GSA03 dark jam error during Withdrawal for "1. Open the lower unit2. Open the Mid Transport Path3. Open the reject
automatic accounting. cassette(21)4. Remove notes and substance in the reject cassette(21)5. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X8S900 Receive retry error from BC during Withdrawal for "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
automatic accounting. occurred (message timeout error) after initialization"

5X8S400 Receive ETC. error from BC during Withdrawal for "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
automatic accounting. occurred (message timeout error) after initialization"

5X8S200 Receive abnormal BCC from BC during Withdrawal for "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
automatic accounting. occurred (message timeout error) after initialization"

5X8S100 Receive abnormal MI from BC during Withdrawal for "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
automatic accounting. occurred (message timeout error) after initialization"

5X8RJ00 BC message timeout error during Stop Ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal for automatic accounting. occurred (message timeout error) after initialization"

5X8R900 BC message timeout error during Withdrawal for "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
automatic accounting. occurred (message timeout error) after initialization"

5X8R300 BC message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal for automatic accounting Error. occurred (message timeout error) after initialization"

5X8R200 BC message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Withdrawal for automatic accounting. occurred (message timeout error) after initialization"

5X8R100 BC message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal for automatic accounting. occurred (message timeout error) after initialization"

© Hyosung TNS Inc. All Rights Reserved. 46


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5X8HS29 Error of the BC Stop MR/UV/DD Sampling BCU Ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Withdrawal for automatic accounting. occurred after initialization"
5X8HS28 Error of the BC Stop DAC Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Withdrawal for automatic accounting. occurred after initialization"
5X8HS22 Error of the BC Stop Sensor(MR/UV/DD/Gate) Power "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Off Scan Driver Init During in the Withdrawal for occurred after initialization"
5X8HS1B automatic
Error of theaccounting.
Hall Sensor Shading Fail BCU Ready "1. Retry to Hall Sensor Shading"
During in the Withdrawal for automatic accounting.
5X8HS1A Error of the Hall Sensor Dac Set Fail BCU Ready "1. Check to Hall Sensor2. Check to Hall Sensor Connected Cable"
During in the Withdrawal for automatic accounting.
5X8HS19 Error of the MR/UV/DD Sampling BCU Ready During "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Withdrawal for automatic accounting. occurred after initialization"
5X8HS18 Error of the DAC Set Fail BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal for automatic accounting. occurred after initialization"
5X8HS17 Error of the AFE Chip Set BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal for automatic accounting. occurred after initialization"
5X8HS15 Error of the CIS Shading BCU Ready During in the "1. Retry to Cis Sensor Shading"
Withdrawal for automatic accounting.
5X8HS14 Error of the Light Source Set Fail BCU Ready During in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal for automatic accounting. occurred after initialization"
5X8HS13 Error of the CIS Led On Value Set Fail BCU Ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Withdrawal for automatic accounting. occurred after initialization"
5X8HS12 Error of the Sensor(MR/UV/DD/Gate) Power Off BCU "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready During in the Withdrawal for automatic occurred after initialization"
5X8HS11 accounting.
Error of the Fpga Write BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal for automatic accounting. occurred after initialization"
5X8HS08 Error of the DAC Set Fail Scan Driver Init During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal for automatic accounting. occurred after initialization"
5X8HS05 Error of the CIS Shading Scan Driver Init During in the 1. Retry to Cis Sensor Shading
Withdrawal for automatic accounting.
5X8HS04 Error of the Light Source Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Withdrawal for automatic accounting. occurred after initialization"
5X8HS03 Error of the CIS Led On Value Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Withdrawal for automatic accounting. occurred after initialization"
5X8HS02 Error of the Sensor(MR/UV/DD/Gate) Power Off Scan "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Driver Init During in the Withdrawal for automatic occurred after initialization"
5X8HS01 accounting.
Error of the Fpga Write Scan Driver Init During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal for automatic accounting. occurred after initialization"
5X8HJ03 Error of Currency Set Recognition Algorithm in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal for automatic accounting. occurred after initialization"
5X8HJ02 Error of Ready Recognition Algorithm in the Withdrawal "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
for automatic accounting. occurred after initialization"
5X8HJ01 Error of Initialize Recognition Algorithm in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal for automatic accounting. occurred after initialization"
5X8HI04 Error of Timeout during BcUsbTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal for automatic accounting. occurred after initialization"
5X8HI03 Error of Timeout during UartTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal for automatic accounting. occurred after initialization"
5X8HI02 Error of Timeout during ScanTask Message Message "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Withdrawal for automatic accounting. occurred after initialization"
5X8HI01 Error of Timeout during RecogTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal for automatic accounting. occurred after initialization"
5X8HG37 Error of transaction setting during receiving BCU "1. Check to the transaction setting2. Operate to initialize BRM(Recovery)3. Reboot
mode command in the Withdrawal for automatic the system when same error occurred (message timeout error) after initialization"
accounting.
5X8HG36 Error of recognized mode during receiving BCU mode "1. Check to the recoginzed mode2. Operate to initialize BRM(Recovery)3. Reboot
command in the Withdrawal for automatic accounting. the system when same error occurred (message timeout error) after initialization"

5X8HG24 Error of encoder set-up mode during receiving BCU "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
ready command in the Withdrawal for automatic contaminated or not if same error occures after Initialize3. Reboot the system when
accounting . same error occures even though there is no substance "

5X8HG23 Error of set up for DD sensor DAC during receiving "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
BCU ready command in the Withdrawal for automatic contaminated or not if same error occures after Initialize3. Reboot the system when
accounting . same error occures even though there is no substance "

© Hyosung TNS Inc. All Rights Reserved. 47


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5X8HG22 Error of DD sensor initialization during receiving BCU "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
ready command in the Withdrawal for automatic contaminated or not if same error occures after Initialize3. Reboot the system when
accounting . same error occures even though there is no substance "

5X8HG21 Error of power on during receiving BCU ready "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
command in the Withdrawal for automatic accounting . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

5X8HG20 Error to initialize CIS during receiving BCU ready "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
command in the Withdrawal for automatic accounting . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

5X8HG12 BC spec differs from data write command paramter "1. Check the BCU specifications.2. Operate to initialize BRM(Recovery)3. Reboot
during Withdrawal for automatic accounting . the system when same error occurred after initializatio"

5X8HG11 Error of no country code set up during receiving BCU "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system
ready command in the Withdrawal for automatic when same error occurred after initialization"
5X8HG10 accounting
Error .
of no recognition DB for the country during "1. Check the country 2. Download DB again after delecting all recognition DB3.
receiving BCU data write command in the Withdrawal Operate to initialize BRM(Recovery)4. Reboot the system when same error
for automatic accounting . occurred after initialization"
5X8HG09 Error of country-code set up during receiving BCU data "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system
write command in the Withdrawal for automatic when same error occurred after initialization"
5X8HG08 accounting .
Error of available support country numbers set up "1. Check the country2. Operate to initialize BRM(Recovery)3. Reboot the system
during receiving BCU data write command in the when same error occurred after initialization"
Withdrawal for automatic accounting .
5X8HG07 Error of BCU undefined command reception during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal for automatic accounting. occurred after initialization"
5X8HG06 Error of the BC insert direction during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Withdrawal for automatic accounting. occurred after initialization"
5X8HG05 Error of the recognition level set up during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Withdrawal for automatic accounting. occurred after initialization"
5X8HG04 Error of mode set up during BCU ready command in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal for automatic accounting. occurred after initialization"
5X8HG03 Error of the transaction ready set up during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Withdrawal for automatic accounting. occurred after initialization"
5X8HG02 Error of the recognition level set up during BCU mode "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Withdrawal for automatic accounting. occurred after initialization"
5X8HG01 Error of mode set up during BCU Mode Command in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal for automatic accounting. occurred after initialization"
5X8HF20 Error to load recognition DB #10 during Withdrawal for "1.Download DB again after delecting all recognition DB2. Operate to initialize
automatic accounting. BRM(Recovery)"
5X8HF19 Error to load recognition DB #09 during Withdrawal for "1.Download DB again after delecting all recognition DB2. Operate to initialize
automatic accounting. BRM(Recovery)"
5X8HF18 Error to load recognition DB #08 during Withdrawal for "1.Download DB again after delecting all recognition DB2. Operate to initialize
automatic accounting. BRM(Recovery)"
5X8HF17 Error to load recognition DB #07 during Withdrawal for "1.Download DB again after delecting all recognition DB2. Operate to initialize
automatic accounting. BRM(Recovery)"
5X8HF16 Error to load recognition DB #06 during Withdrawal for "1.Download DB again after delecting all recognition DB2. Operate to initialize
automatic accounting. BRM(Recovery)"
5X8HF15 Error to load recognition DB #05 during Withdrawal for "1.Download DB again after delecting all recognition DB2. Operate to initialize
automatic accounting. BRM(Recovery)"
5X8HF14 Error to load recognition DB #04 during Withdrawal for "1.Download DB again after delecting all recognition DB2. Operate to initialize
automatic accounting. BRM(Recovery)"
5X8HF13 Error to load recognition DB #03 during Withdrawal for "1.Download DB again after delecting all recognition DB2. Operate to initialize
automatic accounting. BRM(Recovery)"
5X8HF12 Error to load recognition DB #02 during Withdrawal for "1.Download DB again after delecting all recognition DB2. Operate to initialize
automatic accounting. BRM(Recovery)"
5X8HF11 Error to load recognition DB #01 during Withdrawal for "1.Download DB again after delecting all recognition DB2. Operate to initialize
automatic accounting. BRM(Recovery)"
5X8HF09 Error to FPGA Read during Withdrawal for automatic "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
accounting.
5X8HF08 Error to FPGA initialize during Withdrawal for automatic "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
accounting.
5X8HF07 Error to load to info of BC FPGA header during "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
Withdrawal for automatic accounting.
5X8HF06 Error to BC FPGA configuration during Withdrawal for "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
automatic accounting.
5X8HF05 Error to BC FPGA data checksum during Withdrawal "1. Check to BC FPGA File2. Operate to initialize BRM(Recovery)"
for automatic accounting.

© Hyosung TNS Inc. All Rights Reserved. 48


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5X8HF04 Error to load recognition DB table during Withdrawal for "1.Download DB again after delecting all recognition DB2. Operate to initialize
automatic accounting. BRM(Recovery)"
5X8HF03 Error to load shading data of the CIS during Withdrawal "1. Operate shading in the BC CIS2. Operate to initialize BRM(Recovery)"
for automatic accounting.
5X8HA15 Error GS801A, GS801B, GS802A, GS802B during "1. Check GS801A, GS801B, GS802A, GS802B2. Operate to initialize
Withdrawal for automatic accounting. BRM(Recovery)"
5X8HA14 Error GS801B, GS802A, GS802B during Withdrawal "1. Check GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)"
for automatic accounting.
5X8HA13 Error GS801A, GS802A, GS802B during Withdrawal "1. Check GS801A, GS802A, GS802B2. Operate to initialize BRM(Recovery)"
for automatic accounting.
5X8HA12 Error GS802A, GS802B during Withdrawal for "1. Check GS802A, GS802B2. Operate to initialize BRM(Recovery)"
automatic accounting.
5X8HA11 Error GS801A, GS801B, GS802B during Withdrawal "1. Check GS801A, GS801B, GS802B2. Operate to initialize BRM(Recovery)"
for automatic accounting.
5X8HA10 Error GS801B, GS802B during Withdrawal for "1. Check GS801B, GS802B2. Operate to initialize BRM(Recovery)"
automatic accounting.
5X8HA09 Error GS801A, GS802B during Withdrawal for "1. Check GS801A, GS802B2. Operate to initialize BRM(Recovery)"
automatic accounting.
5X8HA08 Error GS802B during Withdrawal for automatic "1. Check GS802B2. Operate to initialize BRM(Recovery)"
5X8HA07 accounting.
Error GS801A, GS801B, GS802A during Withdrawal "1. Check GS801A, GS801B, GS802A2. Operate to initialize BRM(Recovery)"
for automatic accounting.
5X8HA06 Error GS801B, GS802A during Withdrawal for "1. Check GS801B, GS802A2. Operate to initialize BRM(Recovery)"
automatic accounting.
5X8HA05 Error GS801A, GS802A during Withdrawal for "1. Check GS801A, GS802A2. Operate to initialize BRM(Recovery)"
automatic accounting.
5X8HA04 Error GS802A during Withdrawal for automatic "1. Check GS802A2. Operate to initialize BRM(Recovery)"
5X8HA03 accounting.
Error GS801A, GS801B during Withdrawal for "1. Check GS801A, GS801B2. Operate to initialize BRM(Recovery)"
automatic accounting.
5X8HA02 Error GS801B during Withdrawal for automatic "1. Check GS801B2. Operate to initialize BRM(Recovery)"
5X8HA01 accounting.
Error GS801A during Withdrawal for automatic "1. Check GS801A2. Operate to initialize BRM(Recovery)"
5X7RJ00 accounting.
TE message timeout error during Stop Ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal for automatic accounting. occurred (message timeout error) after initialization"

5X7R300 TE message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal for automatic accounting Error. occurred (message timeout error) after initialization"

5X7R200 TE message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
int the Withdrawal for automatic accounting. occurred (message timeout error) after initialization"

5X7R100 TE message timeout error during operation ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal for automatic accounting. occurred (message timeout error) after initialization"

5X7J300 Normal end is not possible during Withdrawal for 1. Operate to initialize BRM(Recovery)
automatic accounting. .
5X7J100 TE drum full during Withdrawal for automatic "1. Open the upper unit2. Check the notes remain in the TE(12)3. Remove notes
accounting. remain in the TE"
5X7G700 Detect the rear end in the tape during Withdrawal for "1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether
automatic accounting. black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"

5X7G600 No detect the front end in the tape during Withdrawal "1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether
for automatic accounting. black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"

5X7G500 Detect the front end in the tape during Withdrawal for "1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of
automatic accounting. tape's front end is black in the TE(12)4. Remove notes remain in the TE"

5X7G400 No detect the front end in the tape during Withdrawal "1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of
for automatic accounting. tape's front end is black in the TE(12)4. Remove notes remain in the TE"

5X7G300 Moter stop disorder during Withdrawal for automatic "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
accounting.
5X7G200 Motor's separate Direction running disorder during "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
Withdrawal for automatic accounting.
5X7G100 Motor's stack direction running disorder during "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
Withdrawal for automatic accounting.
5X72800 Error occurred by the notes remained on the GS709 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
Withdrawal for automatic accounting. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

© Hyosung TNS Inc. All Rights Reserved. 49


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5X72300 Error occurred by the notes remained on the GS703 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
Withdrawal for automatic accounting. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5X72200 Error occurred by the notes remained on the GS702 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
Withdrawal for automatic accounting. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5X72100 Error occurred by the notes remained on the GS701 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
Withdrawal for automatic accounting. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5X71300 GS703 dark jam during Withdrawal for automatic "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
accounting. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5X6RJ00 CSM message timeout error during Stop Ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal for automatic accounting. occurred (message timeout error) after initialization"

5X6R300 CSM message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal for automatic accounting Error. occurred (message timeout error) after initialization"

5X6R200 CSM message timeout error during transaction "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
operation in the Withdrawal for automatic accounting . occurred (message timeout error) after initialization"

5X6R100 CSM message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal for automatic accounting . occurred (message timeout error) after initialization"

5X6PA00 PP ready stop error during Withdrawal for automatic 1. Operate to initialize BRM(Recovery)
5X6P900 accounting .
Error of reverting notes during Withdrawal for "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check
automatic accounting . the knob rotates softly in the CSM(2) 4. Check the knob rotates softly in the
CSM(3)"
5X6P800 PP stack control(during stacking) error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Withdrawal for automatic accounting . Check PP rotates softly using knob of the CSM(1)"
5X6P700 PP separate control(during separating) error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Withdrawal for automatic accounting . Check PP rotates softly using knob of the CSM(1)"
5X6P600 PP notes alignment error during Withdrawal for "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
automatic accounting . Check PP rotates softly using knob of the CSM(1)"
5X6P500 PP notes out error during Withdrawal for automatic "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
accounting . Check PP rotates softly using knob of the CSM(1)"
5X6P400 PP lose return position movement error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Withdrawal for automatic accounting . Check PP rotates softly using knob of the CSM(1)"
5X6P300 PP separate position movement error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Withdrawal for automatic accounting . Check PP rotates softly using knob of the CSM(1)"
5X6P200 PP deposit position movement error during Withdrawal "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
for automatic accounting . Check PP rotates softly using knob of the CSM(1)"
5X6P100 PP Withdrawal for automatic accounting(stack) position "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
movement error during Withdrawal for automatic Check PP rotates softly using knob of the CSM(1)"
5X6M700 accounting
Shutter .
is forcibly opend during Withdrawal for "1. Open the upper unit2. Check knob rotates softly in the CSM(1)3. Check inside
automatic accounting. of CSM"
5X6M600 Shutter Close error initializing stopper during "1. Open the upper unit2. Check knob rotates softly in the CSM(1)3. Check inside
Withdrawal for automatic accounting. of CSM"
5X6M500 Stopper up error during Withdrawal for automatic "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check
accounting. inside of CSM"
5X6M400 Stopper down error during Withdrawal for automatic "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check
accounting. inside of CSM"
5X6M300 Shutter close error during Withdrawal for automatic "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check
accounting. inside of CSM"
5X6M100 Stopper down error during Withdrawal for automatic "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check
accounting. inside of CSM"
5X6GF00 Failure to move gate roller to home position during "1. Open the upper unit. 2. Check the knob rotates softly in the CSM(2) "
Withdrawal for automatic accounting.
5X6GE00 Failure to Lift-down during Withdrawal for automatic "1. Open the upper unit. 2. Open the customer service module (CSM)
accounting. shutter(1)3.Check the notes and substance inside of the CSM"

5X6GD00 Failure to Lift-up during Withdrawal for automatic "1. Open the upper unit. 2. Open the customer service module (CSM)
accounting. shutter(1)3.Check the notes and substance inside of the CSM"

5X6GC00 Failure to move deposit(stack) position of stack roller "1. Open the upper unit2. Check the knob rotates softly in the CSM(3)"
during Withdrawal for automatic accounting Stack
roller (GM605 disorder).

© Hyosung TNS Inc. All Rights Reserved. 50


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5X6GB00 Failure to move Withdrawal for automatic "1. Open the upper unit2. Check the knob rotates softly in the CSM(3)"
accounting(stack) position of stack roller during
Withdrawal for automatic accounting Stack roller
5X6GA00 (GM605todisorder).
Failure revert notes during Withdrawal for automatic "1. Open the upper unit2. Check the knob rotates softly in the CSM(3)"
accounting (Separate moter disorder).
5X6G800 Failure to revert notes during Withdrawal for automatic "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check
accounting . the knob rotates softly in the CSM(2) 4. Check the GS660 sensor status"

5X6G500 BP separate control error during Withdrawal for "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
automatic accounting . substance inside of the CSM"
5X6G400 Error of BP separate position movement during "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
Withdrawal for automatic accounting . substance inside of the CSM"
5X6G300 Error of BP deposit position movement during "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
Withdrawal for automatic accounting . substance inside of the CSM"
5X6G200 Error of BP stack position movement during Withdrawal "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
for automatic accounting . substance inside of the CSM"
5X6G100 Error of receiving notes and position of notes during "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
Withdrawal for automatic accounting . substance inside of the CSM"
5X62600 The status of no notes in the CSM changed The status "1. Open the upper unit2. Open the CSM shutter(1)3. Check the notes and
of notes remain in the CSM during Withdrawal for substance inside of CSM4. Check the sensors related with error"
automatic accounting .
5X62500 The status of notes remain in the CSM changed status "1. Open the upper unit2. Open CSM shutter(1)3. Check the notes and substance
of no notes in the CSM during Withdrawal for automatic inside of CSM4. Check the sensors related with error"
accounting .
5X62400 Undefined command error of CSM during Withdrawal 1. Operate to initialize BRM(Recovery)
for automatic accounting .
5X62100 Error of notes remaind in the CSM during Withdrawal "1. Open the upper unit2. Open the CSM(1)3. Remove notes and substance in the
for automatic accounting . CSM(1)4. Check whether the sensor is contaminated or not if there are No notes or
substance"
5X5X500 Error occurred by the notes disorder on the GS505 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal for automatic accounting. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X5SZ00 Failure to separate required Notes in the RC5 while "1. Check the remained count in the RC"
Withdrawal for automatic accounting stops to sepatate
0 count(NO available RC cassette to separate).
5X5S300 An inoperable command, Withdrawal for automatic "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
accounting Ready is issued to RC5 during Withdrawal occurred (message timeout error) after initialization"
for automatic accounting Ready.
5X5S200 Undefined command of RC5 during Withdrawal for 1. Operate to initialize BRM(Recovery)
automatic accounting .
5X5S100 Undefined return value of RC5 during Withdrawal for 1. Operate to initialize BRM(Recovery)
automatic accounting .
5X5RJ00 RC5 message timeout error during Stop Ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal for automatic accounting . occurred (message timeout error) after initialization"

5X5R300 RC5 message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal for automatic accounting Error. occurred (message timeout error) after initialization"

5X5R200 RC5 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Withdrawal for automatic accounting . occurred (message timeout error) after initialization"

5X5R100 RC5 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal for automatic accounting . occurred (message timeout error) after initialization"

5X5NL00 "Case of below is semi OK.When RC5 setting count is "1. Check RC5 actual count and SPL screen count.2. Setting RC5 count match
0 during Withdrawal for automatic accounting, actual count.3. Operate to initialize BRM(Recovery)"
separation is set to sop. Actual count is more than
remain count, remain count is more than require
5X5K100 count.." separate note count of RC5 is 0
Requried 1. Operate to initialize BRM(Recovery)
duringWithdrawal for automatic accounting.
5X5J200 RC5 empty during Withdrawal for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting. cassette (E)4. Check the notes remain after Open the recycle cassette door(E)5.
Fill up the Notes if there are no notes6. Check whether the sensor is contaminated
if there are Notes."

© Hyosung TNS Inc. All Rights Reserved. 51


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5X5GL00 Failure to move RC5 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal for automatic accounting.(Motor status cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
error) Remove notes and substance using jam removal Knob in the upper side6. Check
the GS507 sensor status if there are No notes or substance"

5X5GK00 Failure to RC5 stack roller retreat during Withdrawal for "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
automatic accounting.(Motor status error) cassette (E) . 4. Put down the Stage after open the recycle cassette door
(E)5.Check the jam removal knob rotates softly"

5X5GJ00 Failure to RC5 stack roller retreat during Withdrawal for "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
automatic accounting.(Overrun) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5X5GC00 Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
during Withdrawal for automatic accounting. wheels on the upper side.5. See whether GS507 works fine if there is nothing
jammed."

5X5GB00 Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
during Withdrawal for automatic accounting. wheels on the upper side.5. See whether GS507 works fine if there is nothing
jammed."

5X5GA00 RC5 solenoid echo error Withdrawal for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle
accounting. cassette (E) after removing recycle cassette4. Replace the cassette when same
error occurs"
5X5G800 Failure to RC5 push pressure movement during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal for automatic accounting. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the upper side of the recycle cassette"

5X5G700 Failure to move RC5 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal for automatic accounting . cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5X5G600 Exceeds retry count limit of detecting RC5 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Withdrawal for cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
automatic accounting. the jam removal knob rotates softly"

5X5G500 Failure to RC5 stack roller retreat during Withdrawal for "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
automatic accounting.(sensor error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5X5G400 Failure to upword moving of PP during RC5 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Withdrawal for automatic cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
accounting . stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5X5G300 Failure to PP stack roller retratment position movement "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during separate again from RC5 separate during cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
Withdrawal for automatic accounting. the jam removal knob rotates softly"

5X5G200 Failure to move stack position of RC5 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal for automatic accounting. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5X5G100 Failure of return notes to RC5 during Withdrawal for "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
automatic accounting. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X5C100 RC5 mis-pickup during Withdrawal for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the upper and the Notes"

© Hyosung TNS Inc. All Rights Reserved. 52


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5X56500 Error occurred by the Return Transport Path(GS505) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal for automatic accounting . cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X55500 Error occurred by the Transport Path on the GS505 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal for automatic accounting. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X52500 Error occurred by the notes remained on the GS505 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal for automatic accounting . cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X52200 Error occurred by the notes remained on the GS502 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal for automatic accounting. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X52100 Error occurred by the notes remained on the GS501 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal for automatic accounting . cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X51500 GS505 sensor jam during Withdrawal for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting . cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X51200 GS502 sensor jam during Withdrawal for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting . cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X51100 GS501 sensor jam during Withdrawal for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting . cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X50500 GS505 light jam error during Withdrawal for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side"

5X4SZ00 Failure to separate required Notes in the RC4 while "1. Check the remained count in the RC"
Withdrawal for automatic accounting stops to sepatate
0 count(NO available RC cassette to separate).
5X4S300 An inoperable command, Withdrawal for automatic "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
accounting Ready is issued to RC4 during Withdrawal occurred (message timeout error) after initialization"
for automatic accounting Ready.
5X4S200 Undefined command of RC5 during Withdrawal for 1. Operate to initialize BRM(Recovery)
automatic accounting.
5X4S100 Undefined return value of RC4 during Withdrawal for 1. Operate to initialize BRM(Recovery)
automatic accounting .
5X4RJ00 RC4 message timeout error during Ready Stio in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal for automatic accounting . occurred (message timeout error) after initialization"

5X4R300 RC4 message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal for automatic accounting Error. occurred (message timeout error) after initialization"

© Hyosung TNS Inc. All Rights Reserved. 53


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5X4R200 RC4 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Withdrawal for automatic accounting . occurred (message timeout error) after initialization"

5X4R100 RC4 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal for automatic accounting. occurred (message timeout error) after initialization"

5X4NL00 "Case of below is semi OK.When RC4 setting count is "1. Check RC4 actual count and SPL screen count.2. Setting RC4 count match
0 during Withdrawal for automatic accounting, actual count.3. Operate to initialize BRM(Recovery)"
separation is set to sop. Actual count is more than
remain count, remain count is more than require
5X4K100 count.." separate note count of RC4 is 0 during
Requried 1. Operate to initialize BRM(Recovery)
Withdrawal for automatic accounting.
5X4J200 RC4 empty during Withdrawal for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting. cassette (D)4. Check the notes remain after Open the recycle cassette door(D)5.
Fill up the Notes if there are no notes6. Check whether the sensor is contaminated
if there are Notes."

5X4GL00 Failure to move RC4 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal for automatic accounting.(Motor status cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
error) Remove notes and substance using jam removal Knob in the upper side6. Check
the GS407 sensor status if there are No notes or substance"

5X4GK00 Failure to RC4 stack roller retreat during Withdrawal for "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
automatic accounting.(Motor status error) cassette (D) . 4. Put down the Stage after open the recycle cassette door
(D)5.Check the jam removal knob rotates softly"

5X4GJ00 Failure to RC4 stack roller retreat during Withdrawal for "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
automatic accounting.(Overrun) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5X4GC00 Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
during Withdrawal for automatic accounting. wheels on the upper side.5. See whether GS407 works fine if there is nothing
jammed."

5X4GB00 Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
during Withdrawal for automatic accounting. wheels on the upper side.5. See whether GS407 works fine if there is nothing
jammed."

5X4GA00 RC4 solenoid echo error during Withdrawal for "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle
automatic accounting. cassette (D) after removing recycle cassette4. Replace the cassette when same
error occurs"
5X4G800 Failure to RC4 push pressure movement during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal for automatic accounting . cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the upper side of the recycle cassette"

5X4G700 Failure to move RC4 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal for automatic accounting. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5X4G600 Exceeds retry count limit of detecting RC4 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Withdrawal for cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
automatic accounting. the jam removal knob rotates softly"

5X4G500 Failure to RC4 stack roller retreat during Withdrawal for "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
automatic accounting.(sensor error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5X4G400 Failure to upword moving of PP during RC4 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Withdrawal for automatic cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
accounting. stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5X4G300 Failure to PP stack roller retratment position movement "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during separate again from RC4 separate during cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
Withdrawal for automatic accounting. the jam removal knob rotates softly"

© Hyosung TNS Inc. All Rights Reserved. 54


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5X4G200 Failure to move stack position of RC4 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal for automatic accounting. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5X4G100 Failure of return notes to RC4 during Withdrawal for "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
automatic accounting. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X4C100 RC4 mis-pickup during Withdrawal for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the upper and the Notes"

5X47500 GS405 note disorder error during Withdrawal for "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
automatic accounting. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X46500 Error occurred by the Return Transport Path(GS405) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal for automatic accounting . cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X45500 Error occurred by the Transport Path on the GS405 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal for automatic accounting. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X42500 Error occurred by the notes remained on the GS405 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal for automatic accounting . cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X42200 Error occurred by the notes remained on the GS402 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal for automatic accounting. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X42100 Error occurred by the notes remained on the GS401 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal for automatic accounting . cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X41500 GS405 sensor jam during Withdrawal for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting . cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X41200 GS402 sensor jam during Withdrawal for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting . cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 55


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5X41100 GS401 sensor jam during Withdrawal for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting . cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X40500 GS405 light jam error during Withdrawal for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting . cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side"

5X3SZ00 Failure to separate required Notes in the RC3 while "1. Check the remained count in the RC"
Withdrawal for automatic accounting stops to sepatate
0 count(NO available RC cassette to separate).
5X3S300 An inoperable command, Withdrawal for automatic "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
accounting Ready is issued to RC3 during Withdrawal occurred (message timeout error) after initialization"
for automatic accounting Ready.
5X3S200 Undefined command of RC3 during Withdrawal for 1. Operate to initialize BRM(Recovery)
automatic accounting.
5X3S100 Undefined return value of RC3 during Withdrawal for 1. Operate to initialize BRM(Recovery)
automatic accounting .
5X3RJ00 RC3 message timeout error during Stop Ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal for automatic accounting . occurred (message timeout error) after initialization"

5X3R300 RC3 message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal for automatic accounting Error. occurred (message timeout error) after initialization"

5X3R200 RC3 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Withdrawal for automatic accounting. occurred (message timeout error) after initialization"

5X3R100 RC3 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal for automatic accounting. occurred (message timeout error) after initialization"

5X3NL00 "Case of below is semi OK.When RC3 setting count is "1. Check RC3 actual count and SPL screen count.2. Setting RC3 count match
0 during Withdrawal for automatic accounting, actual count.3. Operate to initialize BRM(Recovery)"
separation is set to sop. Actual count is more than
remain count, remain count is more than require
5X3K100 count.."
Requried separate note count of RC3 is 0 during 1. Operate to initialize BRM(Recovery)
Withdrawal for automatic accounting.
5X3J200 RC3 empty during Withdrawal for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting. cassette (C)4. Check the notes remain after Open the recycle cassette door(C)5.
Fill up the Notes if there are no notes6. Check whether the sensor is contaminated
if there are Notes."

5X3GL00 Failure to move RC3 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal for automatic accounting.(Motor status cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
error) Remove notes and substance using jam removal Knob in the upper side6. Check
the GS307 sensor status if there are No notes or substance"

5X3GK00 Failure to RC3 stack roller retreat during Withdrawal for "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
automatic accounting.(Motor status error) cassette (C) . 4. Put down the Stage after open the recycle cassette door
(C)5.Check the jam removal knob rotates softly"

5X3GJ00 Failure to RC3 stack roller retreat during Withdrawal for "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
automatic accounting.(Overrun) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5X3GC00 Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
during Withdarawal. wheels on the upper side.5. See whether GS307 works fine if there is nothing
jammed."

5X3GB00 Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
during Withdarawal. wheels on the upper side.5. See whether GS307 works fine if there is nothing
jammed."

5X3GA00 RC3 solenoid echo error during Withdarawal. "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle
cassette (C) after removing recycle cassette4. Replace the cassette when same
error occurs"

© Hyosung TNS Inc. All Rights Reserved. 56


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5X3G800 Failure to RC3 push pressure movement during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal for automatic accounting. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the upper side of the recycle cassette"

5X3G700 Failure to move RC3 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal for automatic accounting. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5X3G600 Exceeds retry count limit of detecting RC3 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Withdrawal for cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
automatic accounting. the jam removal knob rotates softly"

5X3G500 Failure to RC3 stack roller retreat during Withdrawal for "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
automatic accounting.(sensor error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5X3G400 Failure to upword moving of PP during RC3 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Withdrawal for automatic cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
accounting. stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5X3G300 Failure to PP stack roller retratment position movement "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during separate again from RC3 separate during cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
Withdrawal for automatic accounting. the jam removal knob rotates softly"

5X3G200 Failure to move stack position of RC3 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal for automatic accounting. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5X3G100 Failure of return notes to RC3 during Withdrawal for "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
automatic accounting. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X3C100 RC3 mis-pickup during Withdrawal for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the upper and the Notes"

5X37500 Error occurred by the notes disorder on the GS301 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal for automatic accounting. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X36500 Error occurred by the Return Transport Path(GS305) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal for automatic accounting . cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X35500 Error occurred by the Transport Path on the GS305 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal for automatic accounting. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X32500 Error occurred by the notes remained on the GS305 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal for automatic accounting . cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 57


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5X32200 Error occurred by the notes remained on the GS302 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal for automatic accounting. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X32100 Error occurred by the notes remained on the GS301 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal for automatic accounting . cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X31500 GS305 sensor jam during Withdrawal for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting . cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X31200 GS302 sensor jam during Withdrawal for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting . cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X31100 GS301 sensor jam during Withdrawal for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting . cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X30500 GS305 light jam error during Withdrawal for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side"

5X2SZ00 Failure to separate required Notes in the RC2 while "1. Check the remained count in the RC"
Withdrawal for automatic accounting stops to sepatate
0 count(NO available RC cassette to separate).
5X2S300 An inoperable command, Withdrawal for automatic "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
accounting Ready is issued to RC2 during Withdrawal occurred (message timeout error) after initialization"
for automatic accounting Ready.
5X2S200 Undefined command of RC2 during Withdrawal for 1. Operate to initialize BRM(Recovery)
automatic accounting .
5X2S100 Undefined return value of RC2 during Withdrawal for 1. Operate to initialize BRM(Recovery)
automatic accounting .
5X2RJ00 RC2 message timeout error during Stop Ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Ready. occurred (message timeout error) after initialization"

5X2R300 RC2Message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal for automatic accounting Error. occurred (message timeout error) after initialization"

5X2R200 RC2 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Withdrawal for automatic accounting . occurred (message timeout error) after initialization"

5X2R100 RC2 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal for automatic accounting . occurred (message timeout error) after initialization"

5X2NL00 "Case of below is semi OK.When RC2 setting count is "1. Check RC2 actual count and SPL screen count.2. Setting RC2 count match
0 during Withdrawal for automatic accounting, actual count.3. Operate to initialize BRM(Recovery)"
separation is set to sop. Actual count is more than
remain count, remain count is more than require
5X2K100 count.."
Requried separate note count of RC2 is 0 during 1. Operate to initialize BRM(Recovery)
Withdrawal for automatic accounting.
5X2J200 RC2 empty during Withdrawal for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting. cassette (B)4. Check the notes remain after Open the recycle cassette door(B)5.
Fill up the Notes if there are no notes6. Check whether the sensor is contaminated
if there are Notes."

© Hyosung TNS Inc. All Rights Reserved. 58


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5X2GL00 Failure to move RC2 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal for automatic accounting.(Motor status cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
error) Remove notes and substance using jam removal Knob in the upper side6. Check
the GS207 sensor status if there are No notes or substance"

5X2GK00 Failure to RC2 stack roller retreat during Withdrawal for "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
automatic accounting.(Motor status error) cassette (B) . 4. Put down the Stage after open the recycle cassette door
(B)5.Check the jam removal knob rotates softly"

5X2GJ00 Failure to RC2 stack roller retreat during Withdrawal for "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
automatic accounting.(Overrun) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5X2GC00 Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
during Withdrawal for automatic accounting . wheels on the upper side.5. See whether GS207 works fine if there is nothing
jammed."

5X2GB00 Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
during Withdrawal for automatic accounting . wheels on the upper side.5. See whether GS207 works fine if there is nothing
jammed."

5X2GA00 RC2 solenoid echo error during Withdrawal for "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle
automatic accounting . cassette (B) after removing recycle cassette4. Replace the cassette when same
error occurs"
5X2G800 Failure to RC2 push pressure movement during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal for automatic accounting. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the upper side of the recycle cassette"

5X2G700 Failure to move RC2 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal for automatic accounting. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5X2G600 Exceeds retry count limit of detecting RC2 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Withdrawal for cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
automatic accounting. the jam removal knob rotates softly"

5X2G500 Failure to RC2 stack roller retreat during Withdrawal for "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
automatic accounting.(sensor error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5X2G400 Failure to upword moving of PP during RC2 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Withdrawal for automatic cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
accounting . stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5X2G300 Failure to PP stack roller retratment position movement "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during separate again from RC2 separate during cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
Withdrawal for automatic accounting. the jam removal knob rotates softly"

5X2G200 Failure to move stack position of RC2 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal for automatic accounting. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5X2G100 Failure of return notes to RC2 during Withdrawal for "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
automatic accounting . cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X2C100 RC2 mis-pickup during Withdrawal for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the upper and the Notes"

© Hyosung TNS Inc. All Rights Reserved. 59


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5X27500 GS205 Note disorder error during Withdrawal for "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
automatic accounting. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X26500 Error occurred by the Return Transport Path(GS205) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal for automatic accounting . cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X25500 Error occurred by the Transport Path on the GS205 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal for automatic accounting . cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X22500 Error occurred by the notes remained on the GS205 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal for automatic accounting . cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X22200 Error occurred by the notes remained on the GS202 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal for automatic accounting. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X22100 Error occurred by the notes remained on the GS201 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal for automatic accounting. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X21500 GS205 sensor jam during Withdrawal for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting . cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X21200 GS202 sensor jam during Withdrawal for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting . cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X21100 GS201 sensor jam during Withdrawal for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting . cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X20500 GS205 light jam error during Withdrawal for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting . cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side"

5X1SZ00 Failure to separate required Notes in the RC1 while "1. Check the remained count in the RC in the RC"
Withdrawal for automatic accounting stops to sepatate
5X1S300 0 count.
An inoperable command, Withdrawal for automatic "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
accounting Ready is issued to RC1 during Withdrawal occurred (message timeout error) after initialization"
for automatic accounting Ready.
5X1S200 Undefined command of RC1 during Withdrawal for 1. Operate to initialize BRM(Recovery)
automatic accounting.
5X1S100 Undefined return value of RC1 during Withdrawal for 1. Operate to initialize BRM(Recovery)
automatic accounting.

© Hyosung TNS Inc. All Rights Reserved. 60


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5X1RJ00 RC1 message timeout error during Withdrawal for "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
automatic accounting . occurred (message timeout error) after initialization"

5X1R300 RC1 message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal for automatic accounting Error. occurred (message timeout error) after initialization"

5X1R200 RC1 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in theWithdrawal for automatic accounting. occurred (message timeout error) after initialization"

5X1R100 RC1 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal for automatic accounting. occurred (message timeout error) after initialization"

5X1NL00 "Case of below is semi OK.When RC1 setting count is "1. Check RC1 actual count and SPL screen count.2. Setting RC1 count match
0 during Withdrawal for automatic accounting, actual count.3. Operate to initialize BRM(Recovery)"
separation is set to sop. Actual count is more than
remain count, remain count is more than require
5X1K100 count.."
Requried separate note count of RC1 is 0 during 1. Operate to initialize BRM(Recovery)
Withdrawal for automatic accounting.
5X1J200 RC1 empty during Withdrawal for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting. cassette (A)4. Check the notes remain after open the recycle cassette door(A)5. Fill
up the Notes if there are no notes6. Check whether the sensor is contaminated if
there are Notes."

5X1GL00 Failure to move RC1 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal for automatic accounting.(Motor status cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
error) Remove notes and substance using jam removal Knob in the upper side6. Check
the GS107 sensor status if there are No notes or substance"

5X1GK00 Failure of RC1 stack roller retreat during Withdrawal for "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
automatic accounting.(Motor status error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5X1GJ00 Failure of RC1 stack roller retreat during Withdrawal for "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
automatic accounting .(Overrun) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5X1GC00 Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
during Withdrawal for automatic accounting . wheels on the upper side.5. See whether GS107 works fine if there is nothing
jammed."

5X1GB00 Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
during Withdrawal for automatic accounting . wheels on the upper side.5. See whether GS107 works fine if there is nothing
jammed."

5X1GA00 RC1 solenoid echo error during Withdrawal for "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
automatic accounting . cassette(A) and reload4. Replace the cassette when same error occurs"

5X1G800 Failure to RC1 push pressure movement during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal for automatic accounting . cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the upper side of the recycle cassette"

5X1G700 Failure to move RC1 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal for automatic accounting . cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5X1G600 Exceeds retry count limit of detecting RC1 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Withdrawal for cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
automatic accounting. the jam removal knob rotates softly"

5X1G500 Failure of RC1 stack roller retreat during Withdrawal for "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
automatic accounting .(sensor error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

© Hyosung TNS Inc. All Rights Reserved. 61


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5X1G400 Failure to upword moving of PP during RC1 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Withdrawal for automatic cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
accounting. stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5X1G300 Failure to PP stack roller retratment position movement "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during separate again from RC1 separate during cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
Withdrawal for automatic accounting. the jam removal knob rotates softly"

5X1G200 Failure to move stack position of RC1 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal for automatic accounting . cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5X1G100 Failure of return notes to RC1 during Withdrawal for "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
automatic accounting . cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X1C100 RC1 mis-pickup during Withdrawal for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting . cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the upper and the Notes"

5X17500 Error occurred by the notes disorder on the GS105 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal for automatic accounting . cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X16500 Error occurred by the Return Transport Path(GS105) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal for automatic accounting . cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X15500 Error occurred by the Transport Path on the GS105 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal for automatic accounting . cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X12500 Error occurred by the notes remained on the GS105 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal for automatic accounting . cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X12200 Error occurred by the notes remained on the GS102 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal for automatic accounting. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X12100 Error occurred by the notes remained on the GS101 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal for automatic accounting . cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X11500 GS105 sensor jam during Withdrawal for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting . cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 62


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5X11200 GS102 sensor jam during Withdrawal for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting . cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X11100 GS101 sensor jam during Withdrawal for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting . cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5X10500 GS105 light jam error during Withdrawal for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
accounting . cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side"

5X0RJ00 BM message timeout error during Stop Ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal for automatic accounting. occurred (message timeout error) after initialization"

5X0R300 BM message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal for automatic accounting Error. occurred (message timeout error) after initialization"

5X0R200 BM message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in Withdrawal for automatic accounting . occurred (message timeout error) after initialization"

5X0R100 BM message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal for automatic accounting . occurred (message timeout error) after initialization"

5X0QA00 BC open error during Withdrawal for automatic "1. Open the upper unit2. Open the customer service module (CSM)3. Check the
accounting . lock lever in the BC"
5X0Q900 BMD removal error during Withdrawal for automatic 1. Check the lower Unit load/removal
5X0Q800 accounting
BMD . error during Withdrawal for automatic
inter lock "1. Check the lower Unit load/removal2. Replace a cherry switch when error
accounting . occures"
5X0Q700 RJC removal error during Withdrawal for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21)
accounting . Load/Removal"
5X0Q600 CSM open error during Withdrawal for automatic "1. Open the upper unit2. Check to open/close CSM3. Check the sensors GS011"
accounting .
5X0Q500 Safe door open error during Withdrawal for automatic 1. Check the safe door open
accounting .
5X0Q400 BMU removal error during Withdrawal for automatic 1. Check Load/Removal of the upper unit
5X0Q300 accounting
BMU . error during Deposit Count.
inter lock "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error
occures"
5X0Q200 TE open error during Withdrawal for automatic "1. Open the upper Unit2. Check open/close of TE(12)"
5X0Q100 accounting
UTC removal . error during Withdrawal for automatic "1. Open the upper unit2. Check removal of the cassette not received(9)"
accounting .
5X0NL00 Withdrawal recognition info is different with Deposit -
recognition info during Withdrawal for automatic
5X0NC00 accounting.
Failure to check the last note at the termination of mid "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
transport path during Withdrawal for automatic occurred (message timeout error) after initialization"
accounting.
5X0N900 Pick-up count did not match up with stack count when 1. Operate to initialize BRM(Recovery)
separate end in the Deposit Cancel.
5X0N800 Continous dark error on the GSx05 to Return Notes 1. Operate to initialize BRM(Recovery)
under auto recoveryduring Withdrawal for automatic
5X0N700 accounting.
"GSx05 stack count error to Return Notes under auto 1. Operate to initialize BRM(Recovery)
recoveryduring Withdrawal for automatic
accounting(Insert over 2 Notes into RC)."
5X0K100 Erro of failure to duplicate serial number during "1. Check the duplicate note and remove the note.2. Operate to initialize
Withdrawal for automatic accounting.. BRM(Recovery)"
5X0G200 Failure to 3 Way Gate 120 degree mode conversion "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
during Withdrawal for automatic accounting . substance from the gate in the Rear Transport Path"
5X0G100 Failure to 3 Way Gate 0 degree mode conversion "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
during Withdrawal for automatic accounting . substance from the gate in the Rear Transport Path"
5X0F700 Decreased encoder count of GM004 moter less than 1. Operate to initialize BRM(Recovery)
previous values during Withdrawal for automatic
5X0F600 accounting .encoder count of GM002 moter less than
Decreased 1. Operate to initialize BRM(Recovery)
previous values during Withdrawal for automatic
5X0F500 accounting .encoder count of GM001 moter less than
Decreased 1. Operate to initialize BRM(Recovery)
previous values during Withdrawal for automatic
accounting.

© Hyosung TNS Inc. All Rights Reserved. 63


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5X0F400 GM004 motor removal during Withdrawal for automatic "1. Open the lower unit2. Check the knob rotates in the Mid Transport Path(20)3.
accounting . Check the notes and substance inside of the Mid Transport Path4. Check the
sensor GS023 status"
5X0F200 GM002 motor removal during Withdrawal for automatic "1. Open the upper unit2. Check the Rear Transport Path(8) knob rotates
accounting . softly3.Check remained Notes and substance in the upper Transport Path4. Check
the GS007 Sensor"
5X0F100 GM001 motor removal during Withdrawal for automatic "1. Open the upper unit2. Check the Front Transport Path(4) knob rotates softly
accounting . 3.Check remained Notes and substance in the upper Transport Path4. Check the
GS804 Sensor"
5X0DY00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
Withdrawal for automatic accounting .
5X0DX00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
Withdrawal for automatic accounting .
5X0DW00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
Withdrawal for automatic accounting .
5X0DV00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
Withdrawal for automatic accounting .
5X0DU00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
Withdrawal for automatic accounting .
5X0DT00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
Withdrawal for automatic accounting .
5X0DS00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
Withdrawal for automatic accounting .
5X0DR00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
Withdrawal for automatic accounting .
5X0DQ00 Full&ETC error during Withdrawal for automatic 1. Operate to initialize BRM(Recovery)
5X0DP00 accounting .disorder error during Withdrawal for
Connection 1. Operate to initialize BRM(Recovery)
automatic accounting .
5X0DN00 Sensor error during Withdrawal for automatic 1. Operate to initialize BRM(Recovery)
5X0DM00 accounting
UV disorder. error during Withdrawal for automatic 1. Check the Rejected Notes during Withdrawal for automatic accounting(Failure to
accounting . Notes recognition)
5X0DL00 Image disorder error during Withdrawal for automatic 1. Check the Rejected Notes during Withdrawal for automatic accounting(Failure to
accounting . Notes recognition)
5X0DK00 Edge disorder error during Withdrawal for automatic 1. Check the Rejected Notes during Withdrawal for automatic accounting(Failure to
accounting . Notes recognition)
5X0DJ00 IR disorder error during Withdrawal for automatic 1. Check the Rejected Notes during Withdrawal for automatic accounting(Failure to
accounting . Notes recognition)
5X0DH00 MR disorder error during Withdrawal for automatic 1. Check the Rejected Notes during Withdrawal for automatic accounting(Failure to
accounting . Notes recognition)
5X0DG00 Denomination disorder error during Deposit Count. 1. Check the Rejected denomination during Withdrawal for automatic
accounting(Including denomination which did not set up in the cassette)

5X0DF00 Lenth Shoter(2 notes) error during Withdrawal for "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status
automatic accounting . of CSM"
5X0DE00 Lenth shorter(1 note) error during Withdrawal for "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status
automatic accounting . of CSM"
5X0DD00 Lenth longer(4 notes) error during Withdrawal for "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status
automatic accounting . of CSM"
5X0DC00 Lenth longer(3 notes) error during Withdrawal for "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status
automatic accounting . of CSM"
5X0DB00 Lenth longer(2 notes) error during Withdrawal for "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status
automatic accounting . of CSM"
5X0DA00 Lenth longer(1 note) error during Withdrawal for "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status
automatic accounting . of CSM"
5X0D900 Shift disorder error during Withdrawal for automatic "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status
accounting . of CSM"
5X0D800 Skew disorder error during Withdrawal for automatic "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status
accounting. of CSM"
5X0D700 Gap disorder(2 notes) error during Withdrawal for "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status
automatic accounting. of CSM"
5X0D600 Gap disorder(1 note) error during Withdrawal for "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status
automatic accounting. of CSM"
5X0D500 Double notes disorder error during Withdrawal for "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status
automatic accounting . of CSM"
5X0D400 CST denomination disorder error during Withdrawal for 1. Check the Rejected denomination during Withdrawal for automatic
automatic accounting . accounting(Including denomination which did not set up in the cassette)

© Hyosung TNS Inc. All Rights Reserved. 64


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5X0D300 Outside of denomination error during Withdrawal for 1. Check the Rejected denomination during Withdrawal for automatic
automatic accounting . accounting(Including denomination which did not set up in the cassette)

5X0D200 Count Limit Exceed error of Maximum Reject in the 1. Check the Rejected denomination during Withdrawal for automatic
Withdrawal for automatic accounting . accounting(Including denomination which did not set up in the cassette)

5X0D100 Continous Reject error during Withdrawal for automatic 1. Check the Rejected denomination during Withdrawal for automatic
accounting . accounting(Including denomination which did not set up in the cassette)

5X07W00 Error occurred by the notes disorder on the GS802 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Withdrawal for automatic accounting . BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

5X07Q00 Error occurred by the notes disorder on the GS034 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Withdrawal for automatic accounting . notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5X07P00 Error occurred by the notes disorder on the GS033 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Withdrawal for automatic accounting . notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5X07N00 Error occurred by the notes disorder on the GS032 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Withdrawal for automatic accounting . notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5X07M00 Error occurred by the notes disorder on the GS031 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Withdrawal for automatic accounting . notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5X07K00 Error occurred by the notes disorder on the GS703 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Withdrawal for automatic accounting . TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5X07J00 Error occurred by the notes disorder on the GS619 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Withdrawal for automatic accounting . notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5X07H00 Error occurred by the notes disorder on the GS618 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Withdrawal for automatic accounting . notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5X07G00 Error occurred by the notes disorder on the GS614 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Withdrawal for automatic accounting . notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

5X07B00 Error occurred by the notes disorder on the GS022 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
during Withdrawal for automatic accounting . and the foreign substance from the reject cassette (19)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

5X07A00 Error occurred by the notes disorder on the GS021 "1. Open the lower unit2. Remove notes and substance in the Mid Transport
during Withdrawal for automatic accounting . Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"
5X07600 Error occurred by the notes disorder on the GS006 "1. Open the forge note cassette(10)2. Open the TE(Temporary Escrow) (12)3.
during Withdrawal for automatic accounting. Remove notes and substance in the Rear Transport Path(7)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

5X07500 Error occurred by the notes disorder on the GS005 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes
during Withdrawal for automatic accounting . and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5X07400 Error occurred by the notes disorder on the GS004 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Withdrawal for automatic accounting . cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5X07300 Error occurred by the notes disorder on the GS003 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
during Withdrawal for automatic accounting . Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"

© Hyosung TNS Inc. All Rights Reserved. 65


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5X07200 Error occurred by the notes disorder on the GS002 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Withdrawal for automatic accounting . BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5X07100 Error occurred by the notes disorder on the GS801 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Withdrawal for automatic accounting . BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5X06B00 Error occurred by the Return Transport Path(GS022) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
during Withdrawal for automatic accounting . and the foreign substance from the reject cassette (19)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

5X06600 Error occurred by the Return Transport Path(GS006) "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Withdrawal for automatic accounting . cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(7)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5X06400 Error occurred by the Return Transport Path(GS004) "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Withdrawal for automatic accounting . cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5X05K00 Error occurred by the Transport Path on the GS703 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Withdrawal for automatic accounting . TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5X05J00 Error occurred by the Transport Path on the GS619 "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
during Withdrawal for automatic accounting . substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5X05H00 Error occurred by the Transport Path on the GS618 "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
during Withdrawal for automatic accounting . substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5X05G00 Error occurred by the Transport Path on the GS614 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Withdrawal for automatic accounting . notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

5X05500 Error occurred by the Transport Path on the GS005 "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
during Withdrawal for automatic accounting . substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5X02W00 Error occurred by the notes remained on the GS802 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Withdrawal for automatic accounting . BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

5X02Q00 Error occurred by the notes remained on the GS034 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Withdrawal for automatic accounting . notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5X02P00 Error occurred by the notes remained on the GS033 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Withdrawal for automatic accounting . notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5X02N00 Error occurred by the notes remained on the GS032 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Withdrawal for automatic accounting . notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5X02M00 Error occurred by the notes remained on the GS031 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Withdrawal for automatic accounting . notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5X02K00 Error occurred by the notes remained on the GS703 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Withdrawal for automatic accounting . TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5X02J00 Error occurred by the notes remained on the GS619 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Withdrawal for automatic accounting . notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 66


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5X02H00 Error occurred by the notes remained on the GS618 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Withdrawal for automatic accounting . notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5X02G00 Error occurred by the notes remained on the GS614 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Withdrawal for automatic accounting . notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

5X02B00 Error occurred by the notes remained on the GS022 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
during Withdrawal for automatic accounting . and the foreign substance from the reject cassette (19)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

5X02A00 Error occurred by the notes remained on the GS021 "1. Open the lower unit2. Remove notes and substance in the Mid Transport
during Withdrawal for automatic accounting . Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"
5X02600 Error occurred by the notes remained on the GS006 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Withdrawal for automatic accounting . cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(7)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5X02500 Error occurred by the notes remained on the GS005 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes
during Withdrawal for automatic accounting . and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5X02400 Error occurred by the notes remained on the GS004 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Withdrawal for automatic accounting . cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5X02300 Error occurred by the notes remained on the GS003 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
during Withdrawal for automatic accounting . Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5X02200 Error occurred by the notes remained on the GS002 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Withdrawal for automatic accounting . BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5X02100 Error occurred by the notes remained on the GS801 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Withdrawal for automatic accounting . BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5X01W00 GS802 dark jam error during Withdrawal for automatic "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
accounting . BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

5X01Q00 GS034 dark jam error during Withdrawal for automatic "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
accounting . notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5X01P00 GS033 dark jam error during Withdrawal for automatic "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
accounting . notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5X01N00 GS032 dark jam error during Withdrawal for automatic "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
accounting . notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5X01M00 GS031 dark jam error during Withdrawal for automatic "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
accounting . notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5X01K00 GS703 dark jam error during Withdrawal for automatic "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
accounting . TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5X01J00 GS619 dark jam error during Withdrawal for automatic "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
accounting . notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 67


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5X01H00 GS618 dark jam error during Withdrawal for automatic "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
accounting . notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5X01G00 GS614 dark jam error during Withdrawal for automatic "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
accounting . notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

5X01B00 GS022 dark jam error during Withdrawal for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
accounting . and the foreign substance from the reject cassette (19)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

5X01A00 GS021 dark jam error during Withdrawal for automatic "1. Open the lower unit2. Remove notes and substance in the Mid Transport
accounting . Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"
5X01600 GS006 dark jam error during Withdrawal for automatic "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the
accounting . cassette not received(9)4. Remove substance in the Rear Transport Path(7)5.
Check whether the sensor is contaminated or not if there are No notes or
substance."

5X01500 GS005 dark jam error during Withdrawal for automatic "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes
accounting . and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5X01400 GS004 dark jam error during Withdrawal for automatic "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the
accounting . cassette not received(9)4. Remove substance in the Rear Transport Path(8)5.
Check whether the sensor is contaminated or not if there are No notes or
substance."

5X01300 GS003 dark jam error during Withdrawal for automatic "1. Open the upper unit. 2. Open TE(12) 3. Open the Rear Transport Path(6)4.
accounting . Remove the notes and substance on the Rear Transport Path(6)5. Check whether
the sensor is contaminated or not if there are No notes or substance "

5X01200 GS002 dark jam error during Withdrawal for automatic "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
accounting . BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5X01100 GS801 dark jam error during Withdrawal for automatic "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
accounting . BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5X00W00 GS802 light jam error during Withdrawal for automatic "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
accounting . BC(5)4. Remove Jam in the BC(5)."
5X00Q00 GS034 light jam error during Withdrawal for automatic "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the
accounting . Jam on the Mid Transport Path(13). "
5X00P00 GS033 light jam error during Withdrawal for automatic "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the
accounting . Jam on the Mid Transport Path(13). "
5X00N00 GS032 light jam error during Withdrawal for automatic "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the
accounting . Jam on the Mid Transport Path(13). "
5X00M00 GS031 light jam error during Withdrawal for automatic "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the
accounting . Jam on the Mid Transport Path(13). "
5X00K00 GS703 light jam error during Withdrawal for automatic "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
accounting . TE(12)4. Remove the Jam on the Rear Transport Path(11)."

5X00J00 GS619 light jam error during Withdrawal for automatic "1. Open the upper unit2. Open the CSM and TE(12)3. Open the Rear Transport
accounting . Path(6)4. Remove Jam between the Rear Transport Path(6) and the Rear
Transport Path(11)."
5X00H00 GS618 light jam error during Withdrawal for automatic "1. Open the upper unit2. Open the CSM and TE(12)3. Open the Rear Transport
accounting . Path(6)4. Remove Jam between the Rear Transport Path(6) and the Rear
Transport Path(11)."
5X00G00 GS614 light jam error during Withdrawal for automatic "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
accounting . Jam between the CSM(3) and the Rear Transport Path(11)."

5X00A00 GS021 light jam error during Withdrawal for automatic "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the
accounting . Jam on the Mid Transport Path(13). "
5X00500 GS005 light jam error during Withdrawal for automatic "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
accounting . Transport Path(6)4. Remove Jam between the Rear Transport Path(6) and the
TE(12)."

© Hyosung TNS Inc. All Rights Reserved. 68


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5X00300 GS003 light jam error during Withdrawal for automatic "1. Open the upper unit2. Open the CSM and TE(12)3. Open BC(5) and Rear
accounting . Transport Path(6)4. Remove the Jam between BC(5) and Rear Transport Path(6)."

5X00200 GS002 light jam error during Withdrawal for automatic "1. Open the lower unit2. Remove notes and substance in the Mid Transport
accounting . Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"
5X00100 GS801 light jam error during Withdrawal for automatic "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
accounting . BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5WUS300 USB command data length error when Initial Info set. "1. Check USB connection2. Operate to initialize BRM(Recovery)"

5WUS100 USB sequence number duplicate error when Initial Info 1. Restart over AP-SP
5WBST00 set. time setting error during Initial Info Set.
RTC 1. Operate to initialize BRM(Recovery)
5WBS200 RBU connection MI error when Initial Info set. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5WBS100 RBU connection sequence error when Initial Info set. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5WBS000 RBU communication timeout error when Initial Info set. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5WBR700 RBU response message timeout error during Initial Info "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Set. occurred (message timeout error) after initialization"

5WBR000 RBU response timeout during Initial Info Set. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5WBHG00 No detect inter lock when RC EEPROM R/W during "1. Check the lower unit status of inter lock2. Exchange or clean the inter lock
Initial Info Set. sensor if occur same error"
5WBHF00 RC5 EEPROM data verify error when Initial Info set. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
5WBHE00 RC4 EEPROM data verify error when Initial Info set. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
5WBHD00 RC3 EEPROM data verify error during Initial Info Set. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
5WBHC00 RC2 EEPROM data verify error when Initial Info set. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
5WBHB00 RC1 EEPROM data verify error when Initial Info set. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
5WBHA00 RC5 EEPROM write error during Initial Info Set. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5WBH900 RC4 EEPROM write error during Initial Info Set. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5WBH800 RC3 EEPROM write error during Initial Info Set. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5WBH700 RC2 EEPROM write error during Initial Info Set. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5WBH600 RC1 EEPROM write error during Initial Info Set. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5WBH500 RC5 EEPROM read error during Initial Info Set. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5WBH400 RC4 EEPROM read error during Initial Info Set. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5WBH300 RC3 EEPROM read error during Initial Info Set. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5WBH200 RC2 EEPROM read error during Initial Info Set. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5WBH100 RC1 EEPROM read error during Initial Info Set. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5WASZ00 Operation mode is not ' No use' even through setting "1. Operate to initialize Infomation set again after setting up AP-SP1. Restar over
up currency info is 0 in the Initial Info Set. AP-SP when same error occures after re-operating"

5WASY00 Missing serial number notes stack set CST "1. Check the cassette setting up missing serial number notes 2. Operate to
disorder(Small BRM but RC4 or 5 select) when Initial initialize BRM(Recovery)"
5WASX00 set.Dip-Switch differs from TCR in the Initial Info
Info of "1. Check to Dip Switch 4 - On.2. Operate to initialize Infomation set again after
Set. setting up AP-SP3. Restar over AP-SP when same error occures after re-
operating"

© Hyosung TNS Inc. All Rights Reserved. 69


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5WASN00 Setting up country numbers 0 in the Initial Info Set. "1. Operate to initialize Infomation set again after setting up AP-SP1. Restar over
AP-SP when same error occures after re-operating"

5WASC00 Option to process same serial number of automatic "1. Check option to process same serial number.2. Operate to initialize
accounting is set receipt-option during Initial Info Set.. BRM(Recovery)"
5WASB00 Option to process same serial number of Withdrawal is "1. Check option to process same serial number.2. Operate to initialize
set receipt-option during Initial Info Set.. BRM(Recovery)"
5WASA00 Set doubted/forged notes distinction data error when "1. Check setting up doubted/dorged notes 2. Operate to initialize BRM(Recovery)"
Initial Info set.
5WAS900 Option to process same serial number of Deposit "1. Check option to process same serial number.2. Operate to initialize
count/ Retract CSM is set error-option and Option to BRM(Recovery)"
process same serial number of Deposit End/ Deposit
Cancel/ Retract TE is set reject-option during Initial Info
5WAS800 Set.. to process same serial number of Deposit
Option "1. Check option to process same serial number.2. Operate to initialize
count/ Retract CSM is set receipt-option and Option to BRM(Recovery)"
process same serial number of Deposit End/ Deposit
Cancel/ Retract TE is set reject-option during Initial Info
5WAS700 Set.. to process same serial number of Deposit
Option "1. Check option to process same serial number.2. Operate to initialize
count/ Withdrawal is set reject-option and Option to BRM(Recovery)"
process same serial number of Deposit End/ Deposit
Cancel/ Retract TE is set receipt-option during Initial
5WAS600 Info Set.. notes stack set CST disorder(Small BRM but
Doubted "1. Check the cassette setting up doubted notes 2. Operate to initialize
RC4 or 5 select) when Initial Info set. BRM(Recovery)"
5WAS500 RC5 box denomination is different with SP set "1. Check setting up denomination of cassette2. Operate to initialize
denomination when Initial Info set. BRM(Recovery)"
5WAS400 RC4 box denomination is different with SP set "1. Check setting up denomination of cassette2. Operate to initialize
denomination when Initial Info set. BRM(Recovery)"
5WAS300 RC3 box denomination is different with SP set "1. Check setting up denomination of cassette2. Check the Casstte Connector and
denomination when Initial Info set. cable3. Initialize BRM unit (recovery)"
5WAS200 RC2 box denomination is different with SP set "1. Check setting up denomination of cassette2. Operate to initialize
denomination when Initial Info set. BRM(Recovery)"
5WAS100 RC1 box denomination is different with SP set "1. Check setting up denomination of cassette2. Operate to initialize
denomination when Initial Info set. BRM(Recovery)"
5WAH500 Error to NVRAM(128denominations) Read/ Write "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
during Initial Info Set. occurred (message timeout error) after initialization"

5WAEF00 RBU RS485 connection line disorder during Initial Info "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Set. occurred (message timeout error) after initialization"

5WAEE00 RBU RS485 communication sequence disorder during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Initial Info Set. occurred (message timeout error) after initialization"

5WAE600 Error to received Initial Info Set command. during TE "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Button Operating. occurred (message timeout error) after initialization"

5WAE300 Received operation command without System Info "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Read during Initial Info Set. for TM Test-> Initail Info Set -> Initialization"
5WAE200 Status on not operation receiption command during "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Initial Info Set. for TM Test-> Initail Info Set -> Initialization"
5W8S900 Receive retry error from BC during Initial Info Set. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5W8S400 Receive ETC. error from BC during Initial Info Set. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5W8S200 Receive abnormal BCC from BC during Initial Info Set. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5W8S100 Receive abnormal MI from BC during Initial Info Set. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5W8HS29 Error of the BC Stop MR/UV/DD Sampling BCU Ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Initial Info Set. occurred after initialization"
5W8HS28 Error of the BC Stop DAC Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Initial Info Set. occurred after initialization"
5W8HS22 Error of the BC Stop Sensor(MR/UV/DD/Gate) Power "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Off Scan Driver Init During in the Initial Info Set. occurred after initialization"
5W8HS1B Error of the Hall Sensor Shading Fail BCU Ready "1. Retry to Hall Sensor Shading"
During in the Initial Info Set.

© Hyosung TNS Inc. All Rights Reserved. 70


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5W8HS1A Error of the Hall Sensor Dac Set Fail BCU Ready "1. Check to Hall Sensor2. Check to Hall Sensor Connected Cable"
During in the Initial Info Set.
5W8HS19 Error of the MR/UV/DD Sampling BCU Ready During "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Initial Info Set. occurred after initialization"
5W8HS18 Error of the DAC Set Fail BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Initial Info Set. occurred after initialization"
5W8HS17 Error of the AFE Chip Set BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Initial Info Set. occurred after initialization"
5W8HS15 Error of the CIS Shading BCU Ready During in the "1. Retry to Cis Sensor Shading"
Initial Info Set.
5W8HS14 Error of the Light Source Set Fail BCU Ready During in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Initial Info Set. occurred after initialization"
5W8HS13 Error of the CIS Led On Value Set Fail BCU Ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Initial Info Set. occurred after initialization"
5W8HS12 Error of the Sensor(MR/UV/DD/Gate) Power Off BCU "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready During in the Initial Info Set. occurred after initialization"
5W8HS11 Error of the Fpga Write BCU Ready During in the Initial "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Info Set. occurred after initialization"
5W8HS08 Error of the DAC Set Fail Scan Driver Init During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Initial Info Set. occurred after initialization"
5W8HS05 Error of the CIS Shading Scan Driver Init During in the 1. Retry to Cis Sensor Shading
Initial Info Set.
5W8HS04 Error of the Light Source Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Initial Info Set. occurred after initialization"
5W8HS03 Error of the CIS Led On Value Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Initial Info Set. occurred after initialization"
5W8HS02 Error of the Sensor(MR/UV/DD/Gate) Power Off Scan "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Driver Init During in the Initial Info Set. occurred after initialization"
5W8HS01 Error of the Fpga Write Scan Driver Init During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Initial Info Set. occurred after initialization"
5W8HJ03 Error of Currency Set Recognition Algorithm in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Initial Info Set. occurred after initialization"
5W8HJ02 Error of Ready Recognition Algorithm in the Initial Info "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Set. occurred after initialization"
5W8HJ01 Error of Initialize Recognition Algorithm in the Initial Info "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Set. occurred after initialization"
5W8HI04 Error of Timeout during BcUsbTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Initial Info Set. occurred after initialization"
5W8HI03 Error of Timeout during UartTask Message in the Initial "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Info Set. occurred after initialization"
5W8HI02 Error of Timeout during ScanTask Message Message "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Initial Info Set. occurred after initialization"
5W8HI01 Error of Timeout during RecogTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Initial Info Set. occurred after initialization"
5W8HG37 Error of transaction setting during receiving BCU "1. Check to the transaction setting2. Operate to initialize BRM(Recovery)3. Reboot
mode command in the Initial Info Set . the system when same error occurred (message timeout error) after initialization"

5W8HG36 Error of recognized mode during receiving BCU mode "1. Check to the recoginzed mode2. Operate to initialize BRM(Recovery)3. Reboot
command in the Initial Info Set . the system when same error occurred (message timeout error) after initialization"

5W8HG24 Error of encoder set-up mode during receiving BCU "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
ready command in the Initial Info Set . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

5W8HG23 Error of set up for DD sensor DAC during receiving "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
BCU ready command in the Initial Info Set . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

5W8HG22 Error of DD sensor initialization during receiving BCU "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
ready command in the Initial Info Set . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

5W8HG21 Error of power on during receiving BCU ready "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
command in the Initial Info Set . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

© Hyosung TNS Inc. All Rights Reserved. 71


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5W8HG20 Error to initialize CIS during receiving BCU ready "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
command in the Initial Info Set . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

5W8HG12 BC spec differs from data write command paramter "1. Check the BCU specifications.2. Operate to initialize BRM(Recovery)3. Reboot
during Initial Info Set.. the system when same error occurred after initializatio"

5W8HG11 Error of no country code set up during receiving BCU "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system
ready command in the Initial Info Set . when same error occurred after initialization"
5W8HG10 Error of no recognition DB for the country during "1. Check the country 2. Download DB again after delecting all recognition DB3.
receiving BCU data write command in the Initial Info Operate to initialize BRM(Recovery)4. Reboot the system when same error
Set . occurred after initialization"
5W8HG09 Error of country-code set up during receiving BCU data "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system
write command in the Initial Info Set . when same error occurred after initialization"
5W8HG08 Error of available support country numbers set up "1. Check the country2. Operate to initialize BRM(Recovery)3. Reboot the system
during receiving BCU data write command in the Initial when same error occurred after initialization"
5W8HG07 Info Set
Error .
of BCU undefined command reception during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Initial Info Set. occurred after initialization"
5W8HG06 Error of the BC insert direction during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Initial Info Set. occurred after initialization"
5W8HG05 Error of the recognition level set up during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Initial Info Set. occurred after initialization"
5W8HG04 Error of mode set up during BCU ready command in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Initial Info Set. occurred after initialization"
5W8HG03 Error of the transaction ready set up during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Initial Info Set. occurred after initialization"
5W8HG02 Error of the recognition level set up during BCU mode "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Initial Info Set. occurred after initialization"
5W8HG01 Error of mode set up during BCU Mode Command in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Initial Info Set. occurred after initialization"
5W8HF20 Error to load recognition DB #10 during Initial Info Set. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5W8HF19 Error to load recognition DB #09 during Initial Info Set. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5W8HF18 Error to load recognition DB #08 during Initial Info Set. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5W8HF17 Error to load recognition DB #07 during Initial Info Set. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5W8HF16 Error to load recognition DB #06 during Initial Info Set. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5W8HF15 Error to load recognition DB #05 during Initial Info Set. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5W8HF14 Error to load recognition DB #04 during Initial Info Set. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5W8HF13 Error to load recognition DB #03 during Initial Info Set. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5W8HF12 Error to load recognition DB #02 during Initial Info Set. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5W8HF11 Error to load recognition DB #01 during Initial Info Set. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5W8HF09 Error to FPGA Read during Initial Info Set.. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."

5W8HF08 Error to FPGA initialize during Initial Info Set.. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."

5W8HF07 Error to load to info of BC FPGA header during Initial "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
Info Set.
5W8HF06 Error to BC FPGA configuration during Initial Info Set. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."

5W8HF05 Error to BC FPGA data checksum during Initial Info Set. "1. Check to BC FPGA File2. Operate to initialize BRM(Recovery)"
5W8HF04 Error to load recognition DB table during Initial Info Set. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5W8HF03 Error to load shading data of the CIS during Initial Info "1. Operate shading in the BC CIS2. Operate to initialize BRM(Recovery)"
Set.
5W8HA15 Error GS801A, GS801B, GS802A, GS802B during "1. Check GS801A, GS801B, GS802A, GS802B2. Operate to initialize
Initial Info Set. BRM(Recovery)"
5W8HA14 Error GS801B, GS802A, GS802B during Initial Info Set. "1. Check GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)"

5W8HA13 Error GS801A, GS802A, GS802B during Initial Info Set. "1. Check GS801A, GS802A, GS802B2. Operate to initialize BRM(Recovery)"

© Hyosung TNS Inc. All Rights Reserved. 72


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5W8HA12 Error GS802A, GS802B during Initial Info Set. "1. Check GS802A, GS802B2. Operate to initialize BRM(Recovery)"

5W8HA11 Error GS801A, GS801B, GS802B during Initial Info Set. "1. Check GS801A, GS801B, GS802B2. Operate to initialize BRM(Recovery)"

5W8HA10 Error GS801B, GS802B during Initial Info Set. "1. Check GS801B, GS802B2. Operate to initialize BRM(Recovery)"

5W8HA09 Error GS801A, GS802B during Initial Info Set. "1. Check GS801A, GS802B2. Operate to initialize BRM(Recovery)"

5W8HA08 Error GS802B during Initial Info Set. "1. Check GS802B2. Operate to initialize BRM(Recovery)"
5W8HA07 Error GS801A, GS801B, GS802A during Initial Info Set. "1. Check GS801A, GS801B, GS802A2. Operate to initialize BRM(Recovery)"

5W8HA06 Error GS801B, GS802A during Initial Info Set. "1. Check GS801B, GS802A2. Operate to initialize BRM(Recovery)"

5W8HA05 Error GS801A, GS802A during Initial Info Set. "1. Check GS801A, GS802A2. Operate to initialize BRM(Recovery)"

5W8HA04 Error GS802A during Initial Info Set. "1. Check GS802A2. Operate to initialize BRM(Recovery)"
5W8HA03 Error GS801A, GS801B during Initial Info Set. "1. Check GS801A, GS801B2. Operate to initialize BRM(Recovery)"

5W8HA02 Error GS801B during Initial Info Set. "1. Check GS801B2. Operate to initialize BRM(Recovery)"
5W8HA01 Error GS801A during Initial Info Set. "1. Check GS801A2. Operate to initialize BRM(Recovery)"
5W5SZ00 Management mode is not ' No use' even through "1. Check setting up denomination of cassette2. Operate to initialize
setting up RC5 and RC2 denomination count is 0 in the BRM(Recovery)"
5W4SZ00 Initial Info Set.mode is not ' No use' even through
Management "1. Check setting up denomination of cassette2. Operate to initialize
setting up RC4 and RC2 denomination count is 0 in the BRM(Recovery)"
5W3SZ00 Initial Info Set.mode is not ' No use' even through
Management "1. Check setting up denomination of cassette2. Operate to initialize
setting up RC2 and RC3 denomination count is 0 in the BRM(Recovery)"
5W2SZ00 Initial Info Set.mode is not ' No use' even through
Management "1. Check setting up denomination of cassette2. Operate to initialize
setting up RC2 denomination count is 0 in the Initial BRM(Recovery)"
5W1SZ00 Info Set.
Management mode is not ' No use' even through "1. Check setting up denomination of cassette2. Operate to initialize
setting up RC1 denomination count is 0 in the Initial BRM(Recovery)"
5VUS300 Info
USBSet.command data length error when System Info "1. Check USB connection2. Operate to initialize BRM(Recovery)"
Read.
5VUS100 USB sequence number duplicate error when System 1. Restart over AP-SP
5VSSE00 Info Read. number duplicated with Version read
Sequence 1. Check the detail sequence number of bulk sending command
command.
5VBS200 RBU connection MI error when System Info Read. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5VBS100 RBU connection sequence error when System Info "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Read. occurred (message timeout error) after initialization"

5VBS000 RBU communication timeout error when System Info "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Read. occurred (message timeout error) after initialization"

5VBR700 RBU response message timeout error during System "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Info Read. occurred (message timeout error) after initialization"

5VBR000 RBU response timeout during System Info Read. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5VBHU00 RC5 Dip-Switch read error when received System Info "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
Read Command if same error occures during initialization"
5VBHT00 RC4 Dip-Switch read error when received System Info "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
Read Command if same error occures during initialization"
5VBHS00 RC3 Dip-Switch read error when received System Info "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
Read Command if same error occures during initialization"
5VBHR00 RC2 Dip-Switch read error when received System Info "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
Read Command if same error occures during initialization"
5VBHQ00 RC1 Dip-Switch read error when received System Info "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
Read Command if same error occures during initialization"
5VBHH00 Fail to check DPC Sensor because not to detect inter "1. Check the lower unit status of inter lock2. Exchange or clean the inter lock
lock during System Info Read. sensor if occur same error"
5VBHG00 No detect inter lock when RC EEPROM R/W during "1. Check the lower unit status of inter lock2. Exchange or clean the inter lock
System Info Read. sensor if occur same error"
5VBHF00 RC5 EEPROM data verify error when System Info "1. Reload the RC after removing RC2. Replace the RC if same error occures
Read. during initialization"
5VBHE00 RC4 EEPROM data verify error when System Info "1. Reload the RC after removing RC2. Replace the RC if same error occures
Read. during initialization"

© Hyosung TNS Inc. All Rights Reserved. 73


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5VBHD00 RC3 EEPROM data verify error when System Info "1. Reload the RC after removing RC2. Replace the RC if same error occures
Read. during initialization"
5VBHC00 RC2 EEPROM data verify error when System Info "1. Reload the RC after removing RC2. Replace the RC if same error occures
Read. during initialization"
5VBHB00 RC1 EEPROM data verify error when System Info "1. Reload the RC after removing RC2. Replace the RC if same error occures
Read. during initialization"
5VBHA00 RC5 EEPROM write error when received System Info "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
Read Command. if same error occures during initialization"
5VBH900 RC4 EEPROM write error when received System Info "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
Read Command. if same error occures during initialization"
5VBH800 RC3 EEPROM write error when received System Info "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
Read Command. if same error occures during initialization"
5VBH700 RC2 EEPROM write error when received System Info "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
Read Command. if same error occures during initialization"
5VBH600 RC1 EEPROM write error when received System Info "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
Read Command. if same error occures during initialization"
5VBH500 RC5 EEPROM read error when received System Info "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
Read Command. if same error occures during initialization"
5VBH400 RC4 EEPROM read error when received System Info "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
Read Command. if same error occures during initialization"
5VBH300 RC3 EEPROM read error when received System Info "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
Read Command. if same error occures during initialization"
5VBH200 RC2 EEPROM read error when received System Info "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
Read Command. if same error occures during initialization"
5VBH100 RC1 EEPROM read error when received System Info "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
Read Command. if same error occures during initialization"
5VAH500 Error to NVRAM(128denominations) Read/ Write "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
duringSystem Info Read. occurred (message timeout error) after initialization"

5VAEF00 RBU RS485 connection line disorder during System "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Info Read. occurred (message timeout error) after initialization"

5VAEE00 RBU RS485 communication sequence disorder during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
System Info Read. occurred (message timeout error) after initialization"

5VAE600 Error to received System Info Read command. during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
TE Button Operating. occurred (message timeout error) after initialization"

5VAAF00 Status of RC empty before excute System Info Read "1. Open the lower unit2. Open the Mid Transport Path3. Check the residual notes
command. quantity in the recycle cassettes(A~E) "
5VAAE00 Status of UTC2 full before excute System Info Read "1. Open the upper unit2. Open the forge note cassette(103. Check the forge note
command. cassette(10) is full"
5VAAD00 Status of UTC1 full before excute System Info Read "1. Open the upper unit2. Open the cassette not received(9)3. Check the cassette
command. not received(9) is full"
5VAAC00 Status of RJC full before excute System Info Read "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject
command. cassette(21)4. Remove notes after checking notes full in the cassette5. Check
whether the sensor is contaminated or not if a cassette is empty."

5VAAB00 Status of RC full before excute System Info Read "1. Open the lower unit2. Open the Mid Transport Path3. Check the GSx11 full
command. detection sensor of recycle cassettes(A~E) 4. Open the cassette door5. Check
the notes full in the cassette "
5VAAA00 Status of BC open before excute System Info Read "1. Open the upper unit2. Check the lock lever in the BC"
5VAA900 command.
State of BMD removal before excute System Info Read "0. Lower Unit(BMD) Lever position is not proper when searching system
command. information(The BMD Unit Lever should make the GS026 sensor signal
"""""Light""""")1. Check the Lower Unit load/removal2. Check the state of the Lower
Unit Lever, sensor(GS026) assembly and related cable3. Exchange or clean the
BMD Unit Lever sensor(GS026) if occur same error"

5VAA800 State of BMD inter lock detachment before excute "0. Lower Unit(BMD) is not installed properly when searching system
System Info Read command. information(The GS025 sensor signal should be """""Dark""""")1. Check the Lower
Unit load/removal2. Check the Lower Unit state of Inter Lock sensor(GS025) and
related the cable3. Exchange the Inter Lock(cherry switch) if occur same error"

5VAA700 Status of RJC removal before excute System Info Read "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21)
command. Load/Removal"
5VAA500 Status of Safe door open before excute System Info 1. Check the safe door open
Read command.

© Hyosung TNS Inc. All Rights Reserved. 74


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5VAA400 Status of BMU removal before excute System Info 1. Check Load/Removal of the upper unit
Read command.
5VAA300 Status of BMU inter lock detachment during System 1. Check Load/Removal of the upper unit
5V8S900 Info Read.
Receive retry error from BC during System Info Read. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5V8S400 Receive ETC. error from BC during System Info Read. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5V8S200 Receive abnormal BCC from BC during System Info "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Read. occurred (message timeout error) after initialization"

5V8S100 Receive abnormal MI from BC during System Info "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Read. occurred (message timeout error) after initialization"

5V8HS29 Error of the BC Stop MR/UV/DD Sampling BCU Ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the System Info Read. occurred after initialization"
5V8HS28 Error of the BC Stop DAC Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the System Info Read. occurred after initialization"
5V8HS22 Error of the BC Stop Sensor(MR/UV/DD/Gate) Power "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Off Scan Driver Init During in the System Info Read. occurred after initialization"
5V8HS1B Error of the Hall Sensor Shading Fail BCU Ready "1. Retry to Hall Sensor Shading"
During in the System Info Read.
5V8HS1A Error of the Hall Sensor Dac Set Fail BCU Ready "1. Check to Hall Sensor2. Check to Hall Sensor Connected Cable"
During in the System Info Read.
5V8HS19 Error of the MR/UV/DD Sampling BCU Ready During "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the System Info Read. occurred after initialization"
5V8HS18 Error of the DAC Set Fail BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
System Info Read. occurred after initialization"
5V8HS17 Error of the AFE Chip Set BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
System Info Read. occurred after initialization"
5V8HS15 Error of the CIS Shading BCU Ready During in the "1. Retry to Cis Sensor Shading"
System Info Read.
5V8HS14 Error of the Light Source Set Fail BCU Ready During in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the System Info Read. occurred after initialization"
5V8HS13 Error of the CIS Led On Value Set Fail BCU Ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the System Info Read. occurred after initialization"
5V8HS12 Error of the Sensor(MR/UV/DD/Gate) Power Off BCU "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready During in the System Info Read. occurred after initialization"
5V8HS11 Error of the Fpga Write BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
System Info Read. occurred after initialization"
5V8HS08 Error of the DAC Set Fail Scan Driver Init During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
System Info Read. occurred after initialization"
5V8HS05 Error of the CIS Shading Scan Driver Init During in the 1. Retry to Cis Sensor Shading
System Info Read.
5V8HS04 Error of the Light Source Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the System Info Read. occurred after initialization"
5V8HS03 Error of the CIS Led On Value Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the System Info Read. occurred after initialization"
5V8HS02 Error of the Sensor(MR/UV/DD/Gate) Power Off Scan "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Driver Init During in the System Info Read. occurred after initialization"
5V8HS01 Error of the Fpga Write Scan Driver Init During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
System Info Read. occurred after initialization"
5V8HJ03 Error of Currency Set Recognition Algorithm in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
System Info Read. occurred after initialization"
5V8HJ02 Error of Ready Recognition Algorithm in the System "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Info Read. occurred after initialization"
5V8HJ01 Error of Initialize Recognition Algorithm in the System "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Info Read. occurred after initialization"
5V8HI04 Error of Timeout during BcUsbTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
System Info Read. occurred after initialization"
5V8HI03 Error of Timeout during UartTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
System Info Read. occurred after initialization"
5V8HI02 Error of Timeout during ScanTask Message Message "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the System Info Read. occurred after initialization"
5V8HI01 Error of Timeout during RecogTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
System Info Read. occurred after initialization"

© Hyosung TNS Inc. All Rights Reserved. 75


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5V8HG37 Error of transaction setting during receiving BCU "1. Check to the transaction setting2. Operate to initialize BRM(Recovery)3. Reboot
mode command in the System Info Read . the system when same error occurred (message timeout error) after initialization"

5V8HG36 Error of recognized mode during receiving BCU mode "1. Check to the recoginzed mode2. Operate to initialize BRM(Recovery)3. Reboot
command in the System Info Read . the system when same error occurred (message timeout error) after initialization"

5V8HG24 Error of encoder set-up mode during receiving BCU "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
ready command in the System Info Read . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

5V8HG23 Error of set up for DD sensor DAC during receiving "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
BCU ready command in the System Info Read . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

5V8HG22 Error of DD sensor initialization during receiving BCU "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
ready command in the System Info Read . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

5V8HG21 Error of power on during receiving BCU ready "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
command in the System Info Read . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

5V8HG20 Error to initialize CIS during receiving BCU ready "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
command in the System Info Read . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

5V8HG12 BC spec differs from data write command paramter "1. Check the BCU specifications.2. Operate to initialize BRM(Recovery)3. Reboot
during System Info Read. the system when same error occurred after initializatio"

5V8HG11 Error of no country code set up during receiving BCU "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system
ready command in the System Info Read . when same error occurred after initialization"
5V8HG10 Error of no recognition DB for the country during "1. Check the country 2. Download DB again after delecting all recognition DB3.
receiving BCU data write command in the System Info Operate to initialize BRM(Recovery)4. Reboot the system when same error
Read . occurred after initialization"
5V8HG09 Error of country-code set up during receiving BCU data "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system
write command in the System Info Read . when same error occurred after initialization"
5V8HG08 Error of available support country numbers set up "1. Check the country2. Operate to initialize BRM(Recovery)3. Reboot the system
during receiving BCU data write command in the when same error occurred after initialization"
5V8HG07 System
Error of Info
BCURead .
undefined command reception during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
System Info Read. occurred after initialization"
5V8HG06 Error of the BC insert direction during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the System Info Read. occurred after initialization"
5V8HG05 Error of the recognition level set up during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the System Info Read. occurred after initialization"
5V8HG04 Error of mode set up during BCU ready command in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the System Info Read. occurred after initialization"
5V8HG03 Error of the transaction ready set up during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the System Info Read. occurred after initialization"
5V8HG02 Error of the recognition level set up during BCU mode "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the System Info Read. occurred after initialization"
5V8HG01 Error of mode set up during BCU Mode Command in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the System Info Read. occurred after initialization"
5V8HF20 Error to load recognition DB #10 during System Info "1.Download DB again after delecting all recognition DB2. Operate to initialize
Read. BRM(Recovery)"
5V8HF19 Error to load recognition DB #09 during System Info "1.Download DB again after delecting all recognition DB2. Operate to initialize
Read. BRM(Recovery)"
5V8HF18 Error to load recognition DB #08 during System Info "1.Download DB again after delecting all recognition DB2. Operate to initialize
Read. BRM(Recovery)"
5V8HF17 Error to load recognition DB #07 during System Info "1.Download DB again after delecting all recognition DB2. Operate to initialize
Read. BRM(Recovery)"
5V8HF16 Error to load recognition DB #06 during System Info "1.Download DB again after delecting all recognition DB2. Operate to initialize
Read. BRM(Recovery)"
5V8HF15 Error to load recognition DB #05 during System Info "1.Download DB again after delecting all recognition DB2. Operate to initialize
Read. BRM(Recovery)"
5V8HF14 Error to load recognition DB #04 during System Info "1.Download DB again after delecting all recognition DB2. Operate to initialize
Read. BRM(Recovery)"
5V8HF13 Error to load recognition DB #03 during System Info "1.Download DB again after delecting all recognition DB2. Operate to initialize
Read. BRM(Recovery)"

© Hyosung TNS Inc. All Rights Reserved. 76


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5V8HF12 Error to load recognition DB #02 during System Info "1.Download DB again after delecting all recognition DB2. Operate to initialize
Read. BRM(Recovery)"
5V8HF11 Error to load recognition DB #01 during System Info "1.Download DB again after delecting all recognition DB2. Operate to initialize
Read. BRM(Recovery)"
5V8HF09 Error to FPGA Read during System Info Read. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."

5V8HF08 Error to FPGA initialize during System Info Read. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."

5V8HF07 Error to load to info of BC FPGA header during System "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
Info Read.
5V8HF06 Error to BC FPGA configuration during System Info "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
Read.
5V8HF05 Error to BC FPGA data checksum during System Info "1. Check to BC FPGA File2. Operate to initialize BRM(Recovery)"
5V8HF04 Read.to load recognition DB table during System Info
Error "1.Download DB again after delecting all recognition DB2. Operate to initialize
Read. BRM(Recovery)"
5V8HF03 Error to load shading data of the CIS during System "1. Operate shading in the BC CIS2. Operate to initialize BRM(Recovery)"
Info Read.
5V8HA15 Error GS801A, GS801B, GS802A, GS802B during "1. Check GS801A, GS801B, GS802A, GS802B2. Operate to initialize
System Info Read. BRM(Recovery)"
5V8HA14 Error GS801B, GS802A, GS802B during System Info "1. Check GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)"
Read.
5V8HA13 Error GS801A, GS802A, GS802B during System Info "1. Check GS801A, GS802A, GS802B2. Operate to initialize BRM(Recovery)"
Read.
5V8HA12 Error GS802A, GS802B during System Info Read. "1. Check GS802A, GS802B2. Operate to initialize BRM(Recovery)"

5V8HA11 Error GS801A, GS801B, GS802B during System Info "1. Check GS801A, GS801B, GS802B2. Operate to initialize BRM(Recovery)"
Read.
5V8HA10 Error GS801B, GS802B during System Info Read. "1. Check GS801B, GS802B2. Operate to initialize BRM(Recovery)"

5V8HA09 Error GS801A, GS802B during System Info Read. "1. Check GS801A, GS802B2. Operate to initialize BRM(Recovery)"

5V8HA08 Error GS802B during System Info Read. "1. Check GS802B2. Operate to initialize BRM(Recovery)"
5V8HA07 Error GS801A, GS801B, GS802A during System Info "1. Check GS801A, GS801B, GS802A2. Operate to initialize BRM(Recovery)"
Read.
5V8HA06 Error GS801B, GS802A during System Info Read. "1. Check GS801B, GS802A2. Operate to initialize BRM(Recovery)"

5V8HA05 Error GS801A, GS802A during System Info Read. "1. Check GS801A, GS802A2. Operate to initialize BRM(Recovery)"

5V8HA04 Error GS802A during System Info Read. "1. Check GS802A2. Operate to initialize BRM(Recovery)"
5V8HA03 Error GS801A, GS801B during System Info Read. "1. Check GS801A, GS801B2. Operate to initialize BRM(Recovery)"

5V8HA02 Error GS801B during System Info Read. "1. Check GS801B2. Operate to initialize BRM(Recovery)"
5V8HA01 Error GS801A during System Info Read. "1. Check GS801A2. Operate to initialize BRM(Recovery)"
5UUS300 USB command data length error when Download. "1. Check USB connection2. Operate to initialize BRM(Recovery)"

5UUS100 USB sequence number duplicate error when 1. Restart over AP-SP
5USSE00 Download.
Sequence number duplicated with download command. 1. Check the detail sequence number of bulk sending command

5USDE00 Downloaded send data error . 1. Retry after checking connect line
5USCE00 Checksum error of EP binary files downloaded. 1. Retry with normal EP binary file
5UBHB00 Flash Rom write failure when RBU EP Download. 1. Change RBU board when same error occurred after retry download

5UBHA00 Effectiveness disorder when RBU EP Download. "1. Check the download bin file2. Change the bin file"
5UAHB00 Flash Rom write failure when MAIN EP Download. 1. Change MAIN board when same error occurred after retry download

5UAHA00 Checksum disorder when MAIN EP Download. "1. Check the download bin file2. Change the bin file"
5UAH500 Error to NVRAM(128denominations) Read/ Write "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
during Download. occurred (message timeout error) after initialization"

5UAEF00 RBU RS485 connection line disorder during Download. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5UAEE00 RBU RS485 communication sequence disorder during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Download. occurred (message timeout error) after initialization"

5UAE600 Error to received Download command. during TE "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Button Operating. occurred (message timeout error) after initialization"

© Hyosung TNS Inc. All Rights Reserved. 77


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5TUS300 USB command data length error when Module Test. "1. Check USB connection2. Operate to initialize BRM(Recovery)"

5TUS100 USB sequence number duplicate error when Module 1. Restart over AP-SP
5TSSE00 Test.
Sequence number duplicated with extra function 1. Check the detail sequence number of bulk sending command
command.
5TBS200 RBU connection MI error when Module Test. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5TBS100 RBU connection sequence error when Module Test. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5TBS000 RBU communication timeout error when Module Test. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5TBHG00 No detect inter lock when RC EEPROM R/W during "1. Check the lower unit status of inter lock2. Exchange or clean the inter lock
Module Test. sensor if occur same error"
5TBHF00 RC5 EEPROM data verify error when Module Test. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
5TBHE00 RC4 EEPROM data verify error when Module Test. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
5TBHD00 RC3 EEPROM data verify error when Module Test. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
5TBHC00 RC2 EEPROM data verify error when Module Test. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
5TBHB00 RC1 EEPROM data verify error when Module Test. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
5TAR700 RBU response message timeout error during Module "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Test. occurred (message timeout error) after initialization"

5TAR600 No response from task message timeout error when "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Module Test. occurred (message timeout error) after initialization"

5TAH500 Error to NVRAM(128denominations) Read/ Write "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
during Module Test. occurred (message timeout error) after initialization"

5TAEF00 RBU RS485 connection line disorder during Module "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Test. occurred (message timeout error) after initialization"

5TAEE00 RBU RS485 communication sequence disorder during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Module Test. occurred (message timeout error) after initialization"

5TAE600 Error to received Module Test command. during TE "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Button Operating. occurred (message timeout error) after initialization"

5TAE400 Module Test transaction was executed without "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Initializing after power on . for TM Test-> Initail Info Set -> Initialization"
5TAE200 Status on not operation receiption command during "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Module Test. for TM Test-> Initail Info Set -> Initialization"
5TAE100 Received operation command without Initial Info Set "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
during Module Test. for TM Test-> Initail Info Set -> Initialization"
5T6PA00 PP preparation stop error during Module Test. 1. Operate to initialize BRM(Recovery)
5T6P900 Error of reverting notes during Module Test. "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check
the knob rotates softly in the CSM(2) 4. Check the knob rotates softly in the
CSM(3)"
5T6P800 PP stack control(during stacking) error during Module "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Test. Check PP rotates softly using knob of the CSM(1)"
5T6P700 PP separate control(during separating) error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Module Test. Check PP rotates softly using knob of the CSM(1)"
5T6P600 PP notes arrange error during Module Test. "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Check PP rotates softly using knob of the CSM(1)"
5T6P500 PP notes out position transfer error during Module Test. "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Check PP rotates softly using knob of the CSM(1)"
5T6P400 PP lose Return position transfer error during Module "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Test. Check PP rotates softly using knob of the CSM(1)"
5T6P300 PP separate position transfer error during Module Test. "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Check PP rotates softly using knob of the CSM(1)"
5T6P200 PP deposit position transfer error during Module Test. "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Check PP rotates softly using knob of the CSM(1)"

© Hyosung TNS Inc. All Rights Reserved. 78


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5T6P100 PP withdrawal(stack) position transfer error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Module Test. Check PP rotates softly using knob of the CSM(1)"
5T6GF00 Failure to move gate roller to home position during "1. Open the upper unit. 2. Check the knob rotates softly in the CSM(2) "
Module Test.
5T6GE00 Failure to Lift-down during Module Test. "1. Open the upper unit. 2. Open the customer service module (CSM)
shutter(1)3.Check the notes and substance inside of the CSM"

5T6GD00 Failure to Lift-up during Module Test. "1. Open the upper unit. 2. Open the customer service module (CSM)
shutter(1)3.Check the notes and substance inside of the CSM"

5T6GC00 Failure to control stack roller(GM605 disorder) during "1. Open the upper unit2. Check the knob rotates softly in the CSM(3)"
Module Test.
5T6GB00 Stack roller deposit position transferfailure stack "1. Open the upper unit2. Check the knob rotates softly in the CSM(3)"
roller(GM605 disorder) during Module Test.
5T6GA00 Failure to move withdrawal(stack) position of stack "1. Open the upper unit2. Check the knob rotates softly in the CSM(3)"
roller(GM605 disorder) during Module Test.
5T6G900 Separate stop failure error during Module Test. "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check
the knob rotates softly in the CSM(2) 4. Check the GS660 sensor status"

5T6G500 BP notes out position error during Module Test. "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
substance inside of the CSM"
5T6G400 BP separate control error during Module Test. "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
substance inside of the CSM"
5T6G300 BP separate position transfer error during Module Test. "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
substance inside of the CSM"
5T6G200 BP deposit position transfer error during Module Test. "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
substance inside of the CSM"
5T6G100 BP Stack position transfer error during Module Test. "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
substance inside of the CSM"
5T5P300 Lack of change in Encoder counter of RC5 PP during "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Module Test cassette #5 and open its door.(E)4. Check PP Motor, Connecter cable, Casette
Board."
5T5GH00 Encoder Sensor(GS513) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
direction during Module Test. wheels on the upper side.5. See whether GS513 works fine if there is nothing
jammed."

5T5GG00 Encoder Sensor(GS513) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
direction during Module Test. wheels on the upper side.5. See whether GS513 works fine if there is nothing
jammed."

5T5GC00 Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
during Module Test. wheels on the upper side.5. See whether GS507 works fine if there is nothing
jammed."

5T5GB00 Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
during Module Test. wheels on the upper side.5. See whether GS507 works fine if there is nothing
jammed."

5T4P300 Lack of change in Encoder counter of RC4 PP during "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Module Test cassette #4 and open its door.(D)4. Check PP Motor, Connecter cable, Casette
Board."
5T4GH00 Encoder Sensor(GS413) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
direction during Module Test. wheels on the upper side.5. See whether GS413 works fine if there is nothing
jammed."

5T4GG00 Encoder Sensor(GS413) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
direction during Module Test. wheels on the upper side.5. See whether GS413 works fine if there is nothing
jammed."

© Hyosung TNS Inc. All Rights Reserved. 79


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5T4GC00 Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
during Module Test. wheels on the upper side.5. See whether GS407 works fine if there is nothing
jammed."

5T4GB00 Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
during Module Test. wheels on the upper side.5. See whether GS407 works fine if there is nothing
jammed."

5T3P300 Lack of change in Encoder counter of RC3 PP during "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Module Test cassette #3 and open its door.(C)4. Check PP Motor, Connecter cable, Casette
Board."
5T3GH00 Encoder Sensor(GS313) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
direction during Module Test. wheels on the upper side.5. See whether GS313 works fine if there is nothing
jammed."

5T3GG00 Encoder Sensor(GS313) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
direction during Module Test. wheels on the upper side.5. See whether GS313 works fine if there is nothing
jammed."

5T3GC00 Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
during Module Test. wheels on the upper side.5. See whether GS307 works fine if there is nothing
jammed."

5T3GB00 Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
during Module Test. wheels on the upper side.5. See whether GS307 works fine if there is nothing
jammed."

5T2P300 Lack of change in Encoder counter of RC2 PP during "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Module Test cassette #2 and open its door.(B)4. Check PP Motor, Connecter cable, Casette
Board."
5T2GH00 Encoder Sensor(GS213) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
direction during Module Test. wheels on the upper side.5. See whether GS213 works fine if there is nothing
jammed."

5T2GG00 Encoder Sensor(GS213) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
direction during Module Test. wheels on the upper side.5. See whether GS213 works fine if there is nothing
jammed."

5T2GC00 Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
during Module Test. wheels on the upper side.5. See whether GS207 works fine if there is nothing
jammed."

5T2GB00 Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
during Module Test. wheels on the upper side.5. See whether GS207 works fine if there is nothing
jammed."

5T1P300 Lack of change in Encoder counter of RC1 PP during "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Module Test cassette #1 and open its door.(A)4. Check PP Motor, Connecter cable, Casette
Board."
5T1GH00 Encoder Sensor(GS113) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
direction during Module Test. wheels on the upper side.5. See whether GS113 works fine if there is nothing
jammed."

5T1GG00 Encoder Sensor(GS113) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
direction during Module Test. wheels on the upper side.5. See whether GS113 works fine if there is nothing
jammed."

© Hyosung TNS Inc. All Rights Reserved. 80


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5T1GC00 Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
during Module Test. wheels on the upper side.5. See whether GS107 works fine if there is nothing
jammed."

5T1GB00 Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
during Module Test. wheels on the upper side.5. See whether GS107 works fine if there is nothing
jammed."

5SUS300 USB command data length error when receiving BCU "1. Check USB connection2. Operate to initialize BRM(Recovery)"
counterfeil-bill-table registration/ inquire command..
5SUS100 USB sequence number duplicate error when receiving 1. Restart over AP-SP
BCU counterfeil-bill-table registration/ inquire
5SBS200 command..
RBU connection MI error when receiving BCU "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
counterfeil-bill-table registration/ inquire command.. occurred (message timeout error) after initialization"

5SBS100 RBU connection sequence error when receiving BCU "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
counterfeil-bill-table registration/ inquire command.. occurred (message timeout error) after initialization"

5SBS000 RBU communication timeout error when receiving BCU "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
counterfeil-bill-table registration/ inquire command.. occurred (message timeout error) after initialization"

5SAH500 Error to NVRAM(128denominations) Read/ Write "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
during receiving BCU counterfeil-bill-table registration/ occurred (message timeout error) after initialization"
inquire command..
5SAEF00 RBU RS485 connection line disorder during receiving "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
BCU counterfeil-bill-table registration/ inquire occurred (message timeout error) after initialization"
command..
5SAEE00 RBU RS485 communication sequence disorder during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
receiving BCU counterfeil-bill-table registration/ inquire occurred (message timeout error) after initialization"
command..
5SAE600 Error to received BCU counterfeil-bill-table registration/ "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
inquire command. during TE Button Operating. occurred (message timeout error) after initialization"

5SAE400 receiving BCU counterfeil-bill-table registration/ inquire "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
command transaction was executed without Initializing for TM Test-> Initail Info Set -> Initialization"
after power on .
5SAE300 Received operation command without System Info "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Read during receiving BCU counterfeil-bill-table for TM Test-> Initail Info Set -> Initialization"
registration/ inquire command..
5SAE200 Status on not operation receiption command during "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
receiving BCU counterfeil-bill-table registration/ inquire for TM Test-> Initail Info Set -> Initialization"
5SAE100 command..operation command without Initial Info Set
Received "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
during receiving BCU counterfeil-bill-table registration/ for TM Test-> Initail Info Set -> Initialization"
inquire command..
5S8S900 Receive retry error from BC during receiving BCU "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
counterfeil-bill-table registration/ inquire command.. occurred (message timeout error) after initialization"

5S8S400 Receive ETC. error from BC during receiving BCU "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
counterfeil-bill-table registration/ inquire command.. occurred (message timeout error) after initialization"

5S8S200 Receive abnormal BCC from BC during receiving BCU "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
counterfeil-bill-table registration/ inquire command.. occurred (message timeout error) after initialization"

5S8S100 Receive abnormal MI from BC during receiving BCU "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
counterfeil-bill-table registration/ inquire command.. occurred (message timeout error) after initialization"

5S8R900 BC message timeout error during receiving BCU "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
counterfeil-bill-table registration/ inquire command.. occurred (message timeout error) after initialization"

5S8R300 BC message timeout error during receiving BCU "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
counterfeil-bill-table registration/ inquire command.. occurred (message timeout error) after initialization"

5S8R200 BC message timeout error during receiving BCU "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
counterfeil-bill-table registration/ inquire command.. occurred (message timeout error) after initialization"

© Hyosung TNS Inc. All Rights Reserved. 81


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5S8R100 BC message timeout error during receiving BCU "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
counterfeil-bill-table registration/ inquire command.. occurred (message timeout error) after initialization"

5S8HG44 Error of setting of serial number of counterfeit-bill- "1. Check to the nation code of counterfeil-bill-table2. Operate to initialize
table(There is wrong setting nation during using section BRM(Recovery)3. Reboot the system when same error occurred (message timeout
search) during receiving BCU counterfeil-bill-table error) after initialization"
registration/ inquire command..
5S8HG43 Error of setting of serial number of counterfeit-bill- "1. Check to the length of counterfeil-bill-table2. Operate to initialize
table(Error of length during using section search) BRM(Recovery)3. Reboot the system when same error occurred (message timeout
during receiving BCU counterfeil-bill-table registration/ error) after initialization"
5S8HG42 inquire
Error ofcommand..
setting of serial number of counterfeit-bill- "1. Check to the separater of counterfeil-bill-table2. Operate to initialize
table(There is wrong setting order during using section BRM(Recovery)3. Reboot the system when same error occurred (message timeout
search) during receiving BCU counterfeil-bill-table error) after initialization"
registration/ inquire command..
5S8HG41 Error of setting of serial number of counterfeit-bill- "1. Check to the separater of counterfeil-bill-table2. Operate to initialize
table(Last setting is first number' during using section BRM(Recovery)3. Reboot the system when same error occurred (message timeout
search) during receiving BCU counterfeil-bill-table error) after initialization"
registration/ inquire command..
5S8HG40 Error of setting of serial number of counterfeit-bill- "1. Check to the separater of counterfeil-bill-table2. Operate to initialize
table(First setting is last number' during using section BRM(Recovery)3. Reboot the system when same error occurred (message timeout
search) during receiving BCU counterfeil-bill-table error) after initialization"
registration/ inquire command..
5S8HG39 Error of setting of serial number of counterfeit-bill- "1. Check to the serial number of counterfeil-bill-table2. Operate to initialize
table(set '*' during using section search) during BRM(Recovery)3. Reboot the system when same error occurred (message timeout
receiving BCU counterfeil-bill-table registration/ inquire error) after initialization"
5S8HG38 command..
Error of counterfeit-bill-table(separater) during "1. Check to the separater of counterfeil-bill-table2. Operate to initialize
receiving BCU counterfeil-bill-table registration/ inquire BRM(Recovery)3. Reboot the system when same error occurred (message timeout
command.. error) after initialization"
5S8HG37 Error of transaction setting during receiving BCU "1. Check to the transaction setting2. Operate to initialize BRM(Recovery)3. Reboot
mode command.. the system when same error occurred (message timeout error) after initialization"

5S8HG36 Error of recognized mode during receiving BCU mode "1. Check to the recoginzed mode2. Operate to initialize BRM(Recovery)3. Reboot
command.. the system when same error occurred (message timeout error) after initialization"

5S8HG34 Error of counterfeit-bill-table(table length) during "1. Check to the length of counterfeil-bill-table2. Operate to initialize
receiving BCU counterfeil-bill-table registration/ inquire
BRM(Recovery)3. Reboot the system when same error occurred (message timeout
command.. error) after initialization"
5S8HG33 Error of counterfeit-bill-table(Nation code is '0') during
"1. Check to the nation code of counterfeil-bill-table2. Operate to initialize
receiving BCU counterfeil-bill-table registration/ inquire
BRM(Recovery)3. Reboot the system when same error occurred (message timeout
command.. error) after initialization"
5S8HG31 Not received of counterfeit-bill-table crc and number of
"1. Check to counterfeil-bill-table crc, number of total table.2. Operate to initialize
total table during receiving BCU counterfeil-bill-table
BRM(Recovery)3. Reboot the system when same error occurred (message timeout
registration/ inquire command.. error) after initialization"
5S8HG30 Error of counterfeit-bill-table crc during receiving BCU
"1. Check to counterfeil-bill-table crc2. Operate to initialize BRM(Recovery)3.
counterfeil-bill-table registration/ inquire command..Reboot the system when same error occurred (message timeout error) after
initialization"
5RUS300 USB command data length error when Read Initial Info. "1. Check USB connection2. Operate to initialize BRM(Recovery)"

5RUS100 USB sequence number duplicate error when Read 1. Restart over AP-SP
5RBS200 Initial Info.
RBU connection MI error when Read Initial Info. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5RBS100 RBU connection sequence error when Read Initial Info. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5RBS000 RBU communication timeout error when Read Initial "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Info. occurred (message timeout error) after initialization"

5RBHG00 RBU connection sequence error when Read Initial Info. "1. Check the lower unit status of inter lock2. Exchange or clean the inter lock
sensor if occur same error"
5RBHF00 RBU connection sequence error when Read Initial Info. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
5RBHE00 RBU connection sequence error when Read Initial Info. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
5RBHD00 RBU connection sequence error when Read Initial Info. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
5RBHC00 RBU connection sequence error when Read Initial Info. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"

© Hyosung TNS Inc. All Rights Reserved. 82


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5RBHB00 RBU connection sequence error when Read Initial Info. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
5RBHA00 RC5 EEPROM write error when Read Initial Info. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5RBH900 RC4 EEPROM write error when Read Initial Info. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5RBH800 RC3 EEPROM write error when Read Initial Info. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5RBH700 RC2 EEPROM write error when Read Initial Info. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5RBH600 RC1 EEPROM write error when Read Initial Info. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5RBH500 RC5 EEPROM read error when Read Initial Info. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5RBH400 RC4 EEPROM read error when Read Initial Info. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5RBH300 RC3 EEPROM read error when Read Initial Info. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5RBH200 RC2 EEPROM read error when Read Initial Info. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5RBH100 RC1 EEPROM read error when Read Initial Info. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5RAH500 Error to NVRAM(128denominations) Read/ Write when "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Read Initial Info. occurred (message timeout error) after initialization"

5RAEF00 RBU connection sequence error when Read Initial Info. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5RAEE00 RBU connection sequence error when Read Initial Info. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5RAE600 Error to received Read Initial Info. during TE Button "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Operating. occurred (message timeout error) after initialization"

5RAE400 RBU connection sequence error when Read Initial Info. "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
for TM Test-> Initail Info Set -> Initialization"
5RAE300 RBU connection sequence error when Read Initial Info. "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
for TM Test-> Initail Info Set -> Initialization"
5RAE200 RBU connection sequence error when Read Initial Info. "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
for TM Test-> Initail Info Set -> Initialization"
5RAE100 RBU connection sequence error when Read Initial Info. "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
for TM Test-> Initail Info Set -> Initialization"
5QUS300 USB command data length error during Retract CSM + "1. Check USB connection2. Operate to initialize BRM(Recovery)"
TE.
5QUS100 USB sequence number duplicate error during Retract 1. Restart over AP-SP
CSM + TE.
5QBS200 RBU connection MI error during Retract CSM + TE. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5QBS100 RBU connection sequence error during Retract CSM + "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
TE. occurred (message timeout error) after initialization"

5QBS000 RBU communication timeout error during Retract CSM "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
+ TE. occurred (message timeout error) after initialization"

5QBR700 RBU response message timeout error during Retract "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
CSM + TE. occurred (message timeout error) after initialization"

5QBR000 RBU response timeout during Retract CSM + TE. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5QBHG00 No detect inter lock during RC EEPROM R/W during "1. Check the lower unit status of inter lock2. Exchange or clean the inter lock
Retract CSM + TE. sensor if occur same error"
5QBHF00 RC5 EEPROM data verify error during Retract CSM + "1. Reload the RC after removing RC2. Replace the RC if same error occures
TE. during initialization"
5QBHE00 RC4 EEPROM data verify error during Retract CSM + "1. Reload the RC after removing RC2. Replace the RC if same error occures
TE. during initialization"
5QBHD00 RC3 EEPROM data verify error during Retract CSM + "1. Reload the RC after removing RC2. Replace the RC if same error occures
TE. during initialization"

© Hyosung TNS Inc. All Rights Reserved. 83


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5QBHC00 RC2 EEPROM data verify error during Retract CSM + "1. Reload the RC after removing RC2. Replace the RC if same error occures
TE. during initialization"
5QBHB00 RC1 EEPROM data verify error during Retract CSM + "1. Reload the RC after removing RC2. Replace the RC if same error occures
TE. during initialization"
5QBHA00 RC5 EEPROM Write error during Retract CSM + TE. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5QBH900 RC4 EEPROM Write error during Retract CSM + TE. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5QBH800 RC3 EEPROM Write error during Retract CSM + TE. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5QBH700 RC2 EEPROM Write error during Retract CSM + TE. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5QBH600 RC1 EEPROM Write error during Retract CSM + TE. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5QBH500 RC5 EEPROM read error during Retract CSM + TE. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5QBH400 RC4 EEPROM read error during Retract CSM + TE. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5QBH300 RC3 EEPROM read error during Retract CSM + TE. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5QBH200 RC2 EEPROM read error during Retract CSM + TE. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5QBH100 RC1 EEPROM read error during Retract CSM + TE. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5QAR700 RBU response message timeout error during Retract "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
CSM + TE. occurred (message timeout error) after initialization"

5QAR300 Message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract CSM + TE Error. occurred (message timeout error) after initialization"

5QAR100 Message timeout error during operation ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract CSM + TE. occurred (message timeout error) after initialization"

5QAH500 Error to NVRAM(128denominations) Read/ Write "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
during Retract CSM + TE. occurred (message timeout error) after initialization"

5QAEF00 RBU RS485 connection line disorder during Retract "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
CSM + TE. occurred (message timeout error) after initialization"

5QAEE00 RBU RS485 communication sequence disorder during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract CSM + TE. occurred (message timeout error) after initialization"

5QAE600 Error to received Retract CSM + TE. during TE Button "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Operating. occurred (message timeout error) after initialization"

5QAE400 Retract CSM + TE transaction was executed without "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Initializing after power on . for TM Test-> Initail Info Set -> Initialization"
5QAE300 Received operation command without System Info "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Read during Retract CSM + TE. for TM Test-> Initail Info Set -> Initialization"
5QAE200 Status on not operation receiption command during "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Retract CSM + TE. for TM Test-> Initail Info Set -> Initialization"
5QAE100 Received operation command without Initial Info Set "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
during Retract CSM + TE. for TM Test-> Initail Info Set -> Initialization"
5QAAK00 Retracting cassette set UTC1 or UTC2 in unused UTC "1. Check the SP setting.2. Restart over AP-SP3. Do transation operation follow by
before to operation during Retract CSM + TE.. set up read system Info for TM Test-> Initail Info Set -> Initialization"

5QAAH00 Unused status of RC to store Retracted CSM notes "1. Check that RC for retracting Notes is equipped2. Operate to initialize
before the operation during Retract CSM + TE. BRM(Recovery)3. Excluding RC removed from Retracted cassette when you use
a TE for the test"
5QAAG00 Removal status of RC to store doubted notes before "1. Check to load RC which receipts doubted notes2. Operate to initialize
the operation during Retract CSM + TE. BRM(Recovery)3. Excluding RC removed from doubted cassette when you use a
TE for the test"
5QAAF00 Status of RC empty before the operation during Retract "1. Open the lower unit2. Open the Mid Transport Path3. Check the residual notes
CSM + TE. quantity in the recycle cassettes(A~E)"
5QAAE00 Status of UTC2 full before the operation during Retract "1. Open the upper unit2. Open the forge note cassette(103. Check the forge note
CSM + TE. cassette(10) is full"
5QAAD00 Status of UTC1 full before the operation during Retract "1. Open the upper unit2. Open the cassette not received(9)3. Check the cassette
CSM + TE. not received(9) is full"

© Hyosung TNS Inc. All Rights Reserved. 84


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5QAAC00 Status of RJC full before the operation during Retract "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject
CSM + TE. cassette(21)4. Remove notes after checking notes full in the cassette5. Check
whether the sensor is contaminated or not if a cassette is empty."

5QAAB00 Status of RC full before the operation during Retract "1. Open the lower unit2. Open the Mid Transport Path3. Check the GSx11 full
CSM + TE. detection sensor of recycle cassettes(A~E) 4. Open the cassette door5. Check
the notes full in the cassette "
5QAAA00 Status of BC open before the operation during Retract "1. Open the upper unit2. Check the lock lever in the BC"
CSM + TE.
5QAA900 Status of BMD removal before the operation during "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3.
Retract CSM + TE. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur
same error"
5QAA800 Status of BMD inter lock detachment before the "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3.
operation during Retract CSM + TE. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur
same error"
5QAA700 Status of RJC removal before the operation during "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21)
Retract CSM + TE. Load/Removal"
5QAA600 Status of CSM open before the operation during "1. Open the upper Unit2. Check open/close of CSM3. Check sensor GS011"
Retract CSM + TE.
5QAA500 Status of Safe door open before the operation during 1. Check the safe door open
Retract CSM + TE.
5QAA400 Status of BMU removal before the operation during 1. Check Load/Removal of the upper unit
Retract CSM + TE.
5QAA300 Status of BMU inter lock detachment before the "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error
operation during Retract CSM + TE. occures"
5QAA200 Status of TE open before the operation during Retract "1. Open the upper Unit2. Check open/close of TE(12)"
5QAA100 CSM +of
Status TE.
UTC removal before the operation during "1. Open the upper unit2. Check removal of the cassette not received(9)"
Retract CSM + TE.
5QA2W00 Status of remaining notes on the return Path(GS802) "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
before the operation during Retract CSM + TE. BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

5QA2Q00 Status of remaining notes on the return Path(GS034) "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
before the operation during Retract CSM + TE. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5QA2P00 Status of remaining notes on the return Path(GS033) "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
before the operation during Retract CSM + TE. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5QA2N00 Status of remaining notes on the return Path(GS032) "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
before the operation during Retract CSM + TE. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5QA2M00 Status of remaining notes on the return Path(GS031) "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
before the operation during Retract CSM + TE. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5QA2K00 Status of remaining notes on the return Path(GS703) "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
before the operation during Retract CSM + TE. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5QA2J00 Status of remaining notes on the return Path(GS619) "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
before the operation during Retract CSM + TE. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5QA2H00 Status of remaining notes on the return Path(GS618) "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
before the operation during Retract CSM + TE. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5QA2G00 Status of remaining notes on the return Path(GS614) "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
before the operation during Retract CSM + TE. notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

5QA2B00 Status of remaining notes on the return Path(GS022) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
before the operation during Retract CSM + TE. and the foreign substance from the reject cassette (19)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 85


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5QA2A00 Status of remaining notes on the return Path(GS021) "1. Open the lower unit2. Remove notes and substance in the Mid Transport
before the operation during Retract CSM + TE. Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"
5QA2600 Status of remaining notes on the return Path(GS006) "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
before the operation during Retract CSM + TE. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5QA2500 Status of remaining notes on the return Path(GS005) "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes
before the operation during Retract CSM + TE. and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5QA2400 Status of remaining notes on the return Path(GS004) "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
before the operation during Retract CSM + TE. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5QA2300 Status of remaining notes on the return Path(GS003) "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
before the operation during Retract CSM + TE. Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5QA2200 Status of remaining notes on the return Path(GS002) "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
before the operation during Retract CSM + TE. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5QA2100 Status of remaining notes on the return Path(GS801) "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
before the operation during Retract CSM + TE. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5Q9R300 RJC message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract CSM + TE Error. occurred (message timeout error) after initialization"

5Q9R100 RJC message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Retract CSM + TE. occurred (message timeout error) after initialization"

5Q9J100 RJC full detect error during Retract CSM + TE. "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject
cassette(21)4. Remove notes after checking notes full in the cassette5. Check
whether the sensor is contaminated or not if a cassette is empty."

5Q8S900 Receive retry error from BC during Retract CSM + TE. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5Q8S400 Receive ETC. error from BC during Retract CSM + TE. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5Q8S200 Receive abnormal BCC from BC during Retract CSM + "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
TE. occurred (message timeout error) after initialization"

5Q8S100 Receive abnormal MI from BC during Retract CSM + "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
TE. occurred (message timeout error) after initialization"

5Q8R900 BC message timeout error during Retract CSM + TE. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5Q8R300 BC message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract CSM + TE Error. occurred (message timeout error) after initialization"

5Q8R200 BC message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Retract CSM + TE. occurred (message timeout error) after initialization"

5Q8R100 BC message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Retract CSM + TE. occurred (message timeout error) after initialization"

5Q8HS29 Error of the BC Stop MR/UV/DD Sampling BCU Ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Retract CSM + TE. occurred after initialization"
5Q8HS28 Error of the BC Stop DAC Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Retract CSM + TE. occurred after initialization"

© Hyosung TNS Inc. All Rights Reserved. 86


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5Q8HS22 Error of the BC Stop Sensor(MR/UV/DD/Gate) Power "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Off Scan Driver Init During in the Retract CSM + TE. occurred after initialization"
5Q8HS1B Error of the Hall Sensor Shading Fail BCU Ready "1. Retry to Hall Sensor Shading"
During in the Retract CSM + TE.
5Q8HS1A Error of the Hall Sensor Dac Set Fail BCU Ready "1. Check to Hall Sensor2. Check to Hall Sensor Connected Cable"
During in the Retract CSM + TE.
5Q8HS19 Error of the MR/UV/DD Sampling BCU Ready During "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Retract CSM + TE. occurred after initialization"
5Q8HS18 Error of the DAC Set Fail BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract CSM + TE. occurred after initialization"
5Q8HS17 Error of the AFE Chip Set BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract CSM + TE. occurred after initialization"
5Q8HS15 Error of the CIS Shading BCU Ready During in the "1. Retry to Cis Sensor Shading"
Retract CSM + TE.
5Q8HS14 Error of the Light Source Set Fail BCU Ready During in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Retract CSM + TE. occurred after initialization"
5Q8HS13 Error of the CIS Led On Value Set Fail BCU Ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Retract CSM + TE. occurred after initialization"
5Q8HS12 Error of the Sensor(MR/UV/DD/Gate) Power Off BCU "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready During in the Retract CSM + TE. occurred after initialization"
5Q8HS11 Error of the Fpga Write BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract CSM + TE. occurred after initialization"
5Q8HS08 Error of the DAC Set Fail Scan Driver Init During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract CSM + TE. occurred after initialization"
5Q8HS05 Error of the CIS Shading Scan Driver Init During in the 1. Retry to Cis Sensor Shading
Retract CSM + TE.
5Q8HS04 Error of the Light Source Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Retract CSM + TE. occurred after initialization"
5Q8HS03 Error of the CIS Led On Value Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Retract CSM + TE. occurred after initialization"
5Q8HS02 Error of the Sensor(MR/UV/DD/Gate) Power Off Scan "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Driver Init During in the Retract CSM + TE. occurred after initialization"
5Q8HS01 Error of the Fpga Write Scan Driver Init During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract CSM + TE. occurred after initialization"
5Q8HJ03 Error of Currency Set Recognition Algorithm in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract CSM + TE. occurred after initialization"
5Q8HJ02 Error of Ready Recognition Algorithm in the Retract "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
CSM + TE. occurred after initialization"
5Q8HJ01 Error of Initialize Recognition Algorithm in the Retract "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
CSM + TE. occurred after initialization"
5Q8HI04 Error of Timeout during BcUsbTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract CSM + TE. occurred after initialization"
5Q8HI03 Error of Timeout during UartTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract CSM + TE. occurred after initialization"
5Q8HI02 Error of Timeout during ScanTask Message Message "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Retract CSM + TE. occurred after initialization"
5Q8HI01 Error of Timeout during RecogTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract CSM + TE. occurred after initialization"
5Q8HG37 Error of transaction setting during receiving BCU "1. Check to the transaction setting2. Operate to initialize BRM(Recovery)3. Reboot
mode command in the Retract CSM + TE . the system when same error occurred (message timeout error) after initialization"

5Q8HG36 Error of recognized mode during receiving BCU mode "1. Check to the recoginzed mode2. Operate to initialize BRM(Recovery)3. Reboot
command in the Retract CSM + TE . the system when same error occurred (message timeout error) after initialization"

5Q8HG24 Error of encoder set-up mode during receiving BCU "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
ready command in the Retract CSM + TE . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

5Q8HG23 Error of set up for DD sensor DAC during receiving "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
BCU ready command in the Retract CSM + TE . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

5Q8HG22 Error of DD sensor initialization during receiving BCU "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
ready command in the Retract CSM + TE . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

© Hyosung TNS Inc. All Rights Reserved. 87


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5Q8HG21 Error of power on during receiving BCU ready "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
command in the Retract CSM + TE . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

5Q8HG20 Error to initialize CIS during receiving BCU ready "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
command in the Retract CSM + TE . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

5Q8HG12 BC spec differs from data write command paramter "1. Check the BCU specifications.2. Operate to initialize BRM(Recovery)3. Reboot
during Retract CSM + TE. the system when same error occurred after initializatio"

5Q8HG11 Error of no country code set up during receiving BCU "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system
ready command in the Retract CSM + TE . when same error occurred after initialization"
5Q8HG10 Error of no recognition DB for the country during "1. Check the country 2. Download DB again after delecting all recognition DB3.
receiving BCU data write command in the Retract CSM Operate to initialize BRM(Recovery)4. Reboot the system when same error
+ TE . occurred after initialization"
5Q8HG09 Error of country-code set up during receiving BCU data "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system
write command in the Retract CSM + TE . when same error occurred after initialization"
5Q8HG08 Error of available support country numbers set up "1. Check the country2. Operate to initialize BRM(Recovery)3. Reboot the system
during receiving BCU data write command in the when same error occurred after initialization"
5Q8HG07 Retract
Error of CSM
BCU + TE .
undefined command reception during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract CSM + TE. occurred after initialization"
5Q8HG06 Error of the BC insert direction during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Retract CSM + TE. occurred after initialization"
5Q8HG05 Error of the recognition level set up during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Retract CSM + TE. occurred after initialization"
5Q8HG04 Error of mode set up during BCU ready command in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Retract CSM + TE. occurred after initialization"
5Q8HG03 Error of the transaction ready set up during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Retract CSM + TE. occurred after initialization"
5Q8HG02 Error of the recognition level set up during BCU mode "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Retract CSM + TE. occurred after initialization"
5Q8HG01 Error of mode set up during BCU Mode Command in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Retract CSM + TE. occurred after initialization"
5Q8HF20 Error to load recognition DB #10 during Retract CSM + "1.Download DB again after delecting all recognition DB2. Operate to initialize
TE. BRM(Recovery)"
5Q8HF19 Error to load recognition DB #09 during Retract CSM + "1.Download DB again after delecting all recognition DB2. Operate to initialize
TE. BRM(Recovery)"
5Q8HF18 Error to load recognition DB #08 during Retract CSM + "1.Download DB again after delecting all recognition DB2. Operate to initialize
TE. BRM(Recovery)"
5Q8HF17 Error to load recognition DB #07 during Retract CSM + "1.Download DB again after delecting all recognition DB2. Operate to initialize
TE. BRM(Recovery)"
5Q8HF16 Error to load recognition DB #06 during Retract CSM + "1.Download DB again after delecting all recognition DB2. Operate to initialize
TE. BRM(Recovery)"
5Q8HF15 Error to load recognition DB #05 during Retract CSM + "1.Download DB again after delecting all recognition DB2. Operate to initialize
TE. BRM(Recovery)"
5Q8HF14 Error to load recognition DB #04 during Retract CSM + "1.Download DB again after delecting all recognition DB2. Operate to initialize
TE. BRM(Recovery)"
5Q8HF13 Error to load recognition DB #03 during Retract CSM + "1.Download DB again after delecting all recognition DB2. Operate to initialize
TE. BRM(Recovery)"
5Q8HF12 Error to load recognition DB #02 during Retract CSM + "1.Download DB again after delecting all recognition DB2. Operate to initialize
TE. BRM(Recovery)"
5Q8HF11 Error to load recognition DB #01 during Retract CSM + "1.Download DB again after delecting all recognition DB2. Operate to initialize
TE. BRM(Recovery)"
5Q8HF09 Error to FPGA Read during Retract CSM + TE. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."

5Q8HF08 Error to FPGA initialize during Retract CSM + TE. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."

5Q8HF07 Error to load to info of BC FPGA header during Retract "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
CSM + TE.
5Q8HF06 Error to BC FPGA configuration during Retract CSM + "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
TE.
5Q8HF05 Error to BC FPGA data checksum during Retract CSM "1. Check to BC FPGA File2. Operate to initialize BRM(Recovery)"
5Q8HF04 + TE. to load recognition DB table during Retract CSM
Error "1.Download DB again after delecting all recognition DB2. Operate to initialize
+ TE. BRM(Recovery)"
5Q8HF03 Error to load shading data of the CIS during Retract "1. Operate shading in the BC CIS2. Operate to initialize BRM(Recovery)"
CSM + TE.
5Q8HA15 Error GS801A, GS801B, GS802A, GS802B during "1. Check GS801A, GS801B, GS802A, GS802B2. Operate to initialize
Retract CSM + TE. BRM(Recovery)"

© Hyosung TNS Inc. All Rights Reserved. 88


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5Q8HA14 Error GS801B, GS802A, GS802B during Retract CSM "1. Check GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)"
+ TE.
5Q8HA13 Error GS801A, GS802A, GS802B during Retract CSM "1. Check GS801A, GS802A, GS802B2. Operate to initialize BRM(Recovery)"
+ TE.
5Q8HA12 Error GS802A, GS802B during Retract CSM + TE. "1. Check GS802A, GS802B2. Operate to initialize BRM(Recovery)"

5Q8HA11 Error GS801A, GS801B, GS802B during Retract CSM "1. Check GS801A, GS801B, GS802B2. Operate to initialize BRM(Recovery)"
+ TE.
5Q8HA10 Error GS801B, GS802B during Retract CSM + TE. "1. Check GS801B, GS802B2. Operate to initialize BRM(Recovery)"

5Q8HA09 Error GS801A, GS802B during Retract CSM + TE. "1. Check GS801A, GS802B2. Operate to initialize BRM(Recovery)"

5Q8HA08 Error GS802B during Retract CSM + TE. "1. Check GS802B2. Operate to initialize BRM(Recovery)"
5Q8HA07 Error GS801A, GS801B, GS802A during Retract CSM "1. Check GS801A, GS801B, GS802A2. Operate to initialize BRM(Recovery)"
+ TE.
5Q8HA06 Error GS801B, GS802A during Retract CSM + TE. "1. Check GS801B, GS802A2. Operate to initialize BRM(Recovery)"

5Q8HA05 Error GS801A, GS802A during Retract CSM + TE. "1. Check GS801A, GS802A2. Operate to initialize BRM(Recovery)"

5Q8HA04 Error GS802A during Retract CSM + TE. "1. Check GS802A2. Operate to initialize BRM(Recovery)"
5Q8HA03 Error GS801A, GS801B during Retract CSM + TE. "1. Check GS801A, GS801B2. Operate to initialize BRM(Recovery)"

5Q8HA02 Error GS801B during Retract CSM + TE. "1. Check GS801B2. Operate to initialize BRM(Recovery)"
5Q8HA01 Error GS801A during Retract CSM + TE. "1. Check GS801A2. Operate to initialize BRM(Recovery)"
5Q7R300 TE message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract CSM + TE Error. occurred (message timeout error) after initialization"

5Q7R100 TE message timeout error during operation ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract CSM + TE. occurred (message timeout error) after initialization"

5Q7J200 TE drum empty during Retract CSM + TE. "1. Open the upper unit2. Check the notes remain in the TE(12)3. Check the
GS701/GS702/GS709 Sensor4. Remove notes remain in the TE"

5Q7J100 TE drum full during Retract CSM + TE. "1. Open the upper unit2. Check the notes remain in the TE(12)3. Remove notes
remain in the TE"
5Q7G700 Detect the rear end of tape during Retract CSM + TE. "1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether
black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"

5Q7G600 No detect the rear end of tape during Retract CSM + "1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether
TE. black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"

5Q7G500 Detect the front end of tape during Retract CSM + TE. "1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of
tape's front end is black in the TE(12)4. Remove notes remain in the TE"

5Q7G400 No detect the front end of tape during Retract CSM + "1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of
TE. tape's front end is black in the TE(12)4. Remove notes remain in the TE"

5Q7G300 Motor stop disorder during Retract CSM + TE. "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"

5Q7G200 Motor separate direction operation disorder during "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
during Retract CSM + TE.
5Q7G100 Motor stack direction operation disorder during Retract "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
CSM + TE.
5Q6R300 CSM message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract CSM + TE Error. occurred (message timeout error) after initialization"

5Q6R100 CSM message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Retract CSM + TE. occurred (message timeout error) after initialization"

5Q6P900 Error of reverting notes during Retract CSM + TE. "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check
the knob rotates softly in the CSM(2) 4. Check the knob rotates softly in the
CSM(3)"
5Q6P800 PP stack control(during stacking) error during Retract "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
CSM + TE. Check PP rotates softly using knob of the CSM(1)"
5Q6P700 PP separate control(during separating) error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Retract CSM + TE. Check PP rotates softly using knob of the CSM(1)"
5Q6P600 PP notes alignment error during Retract CSM + TE. "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Check PP rotates softly using knob of the CSM(1)"

© Hyosung TNS Inc. All Rights Reserved. 89


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5Q6P500 PP notes out position movement error during Retract "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
CSM + TE. Check PP rotates softly using knob of the CSM(1)"
5Q6P400 PP lose return position movement error during Retract "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
CSM + TE. Check PP rotates softly using knob of the CSM(1)"
5Q6P300 PP separate position movement error during Retract "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
CSM + TE. Check PP rotates softly using knob of the CSM(1)"
5Q6P200 PP deposit position movement error during Retract "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
CSM + TE. Check PP rotates softly using knob of the CSM(1)"
5Q6P100 PP withdrawal(stack) position movement error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Retract CSM + TE. Check PP rotates softly using knob of the CSM(1)"
5Q6M600 Shutter Close error initializing stopper during Retract "1. Open the upper unit2. Check knob rotates softly in the CSM(1)3. Check inside
CSM + TE. of CSM"
5Q6M500 Stopper up error during Retract CSM + TE. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check
inside of CSM"
5Q6M400 Stopper down error during Retract CSM + TE. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check
inside of CSM"
5Q6M300 Shutter close error during Retract CSM + TE. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check
inside of CSM"
5Q6M100 Stopper Init error during Retract CSM + TE. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check
inside of CSM"
5Q6GF00 Failure to move gate roller to home position during "1. Open the upper unit. 2. Check the knob rotates softly in the CSM(2) "
Retract CSM + TE.
5Q6GE00 Failure to Lift-down during Retract CSM + TE. "1. Open the upper unit. 2. Open the customer service module (CSM)
shutter(1)3.Check the notes and substance inside of the CSM"

5Q6GD00 Failure to Lift-up during Retract CSM + TE. "1. Open the upper unit. 2. Open the customer service module (CSM)
shutter(1)3.Check the notes and substance inside of the CSM"

5Q6G500 BP notes out position error during Retract CSM + TE."1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
substance inside of the CSM"
5Q6G300 BP separate position movement error during Retract "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
CSM + TE. substance inside of the CSM"
5Q6G200 BP notes out error during Retract CSM + TE. "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
substance inside of the CSM"
5Q6G100 BP stack position movement error during Retract CSM "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
+ TE. substance inside of the CSM"
5Q5S200 Undefined command of RC5 during Retract CSM + TE. 1. Operate to initialize BRM(Recovery)
5Q5S100 Undefined Return Values of RC5 during Retract CSM + 1. Operate to initialize BRM(Recovery)
5Q5R300 TE.
RC5 message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract CSM + TE Error. occurred (message timeout error) after initialization"

5Q5R100 RC5 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Retract CSM + TE. occurred (message timeout error) after initialization"

5Q5J300 RC5 full check failure during Retract CSM + TE. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (E)4. Check the stage status after open the recycle cassette(E)5. Check
contamination status of the GS512 sensor."

5Q5GL00 Failure to move RC5 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Retract CSM + TE.(Motor status error) cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS507 sensor status if there are No notes or substance"

5Q5GK00 Failure to RC5 stack roller retreat during Retract CSM + "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
TE.(Motor status error) cassette (E) . 4. Put down the Stage after open the recycle cassette door
(E)5.Check the jam removal knob rotates softly"

5Q5GJ00 Failure of RC5 stack roller retreat during Retract CSM "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
+ TE.(Overrun) cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check
the jam removal knob rotates softly"

5Q5GH00 Encoder Sensor(GS513) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
direction during Retract CSM + TE. wheels on the upper side.5. See whether GS513 works fine if there is nothing
jammed."

© Hyosung TNS Inc. All Rights Reserved. 90


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5Q5GG00 Encoder Sensor(GS513) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
direction. during Retract CSM + TE. wheels on the upper side.5. See whether GS513 works fine if there is nothing
jammed."

5Q5GC00 Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
during Retract CSM + TE. wheels on the upper side.5. See whether GS507 works fine if there is nothing
jammed."

5Q5GB00 Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
during Retract CSM + TE. wheels on the upper side.5. See whether GS507 works fine if there is nothing
jammed."

5Q5GA00 RC5 solenoid echo disorder error during Retract CSM "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle
+ TE. cassette (E) after removing recycle cassette4. Replace the cassette when same
error occurs"
5Q5G800 Failure to RC5 push pressure movement during Retract "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
CSM + TE. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check
the upper side of the recycle cassette"

5Q5G600 Exceeds retry count limit of detecting RC5 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Retract CSM + TE. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check
the jam removal knob rotates softly"

5Q5G500 Failure of RC5 stack roller retreat during Retract CSM "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
+ TE.(sensor error) cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check
the jam removal knob rotates softly"

5Q5G400 Failure to upword moving of PP during RC5 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Retract CSM + TE. cassette (E)4. Open the recycle cassette door (E)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5Q5G200 Failure to move stack position of RC5 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Retract CSM + TE. cassette (E)4. Open the recycle cassette door (E)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5Q5G100 Failure of return notes to RC5 during Retract CSM + "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
TE. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Q4S200 Undefined command of RC4 during Retract CSM + TE. 1. Operate to initialize BRM(Recovery)
5Q4S100 Undefined return value of RC4 during Retract CSM + 1. Operate to initialize BRM(Recovery)
5Q4R300 TE.
RC4 message timeout error in process of the error "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
treatment during Retract CSM + TE. occurred (message timeout error) after initialization"

5Q4R100 RC4 message timeout error Ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5Q4J300 RC4 full check failure during Retract CSM + TE. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (D)4. Check the stage status after open the recycle cassette(D)5. Check
contamination status of the GS412 sensor."

5Q4GL00 Failure to move RC4 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Retract CSM + TE.(Motor status error) cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS407 sensor status if there are No notes or substance"

5Q4GK00 Failure to RC4 stack roller retreat during Retract CSM + "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
TE.(Motor status error) cassette (D) . 4. Put down the Stage after open the recycle cassette door
(D)5.Check the jam removal knob rotates softly"

© Hyosung TNS Inc. All Rights Reserved. 91


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5Q4GJ00 Failure of RC4 stack roller retreat during Retract CSM "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
+ TE.(Overrun) cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Check the jam removal knob rotates softly"

5Q4GH00 Encoder Sensor(GS413) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
direction during Retract CSM + TE. wheels on the upper side.5. See whether GS413 works fine if there is nothing
jammed."

5Q4GG00 Encoder Sensor(GS413) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
direction. during Retract CSM + TE. wheels on the upper side.5. See whether GS413 works fine if there is nothing
jammed."

5Q4GC00 Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
during Retract CSM + TE. wheels on the upper side.5. See whether GS407 works fine if there is nothing
jammed."

5Q4GB00 Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
during Retract CSM + TE. wheels on the upper side.5. See whether GS407 works fine if there is nothing
jammed."

5Q4GA00 RC4 solenoid echo disorder error during Retract CSM "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle
+ TE. cassette (D) after removing recycle cassette4. Replace the cassette when same
error occurs"
5Q4G800 Failure to RC4 push pressure movement during Retract "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
CSM + TE. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Check the upper side of the recycle cassette"

5Q4G600 Exceeds retry count limit of detecting RC4 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Retract CSM + TE. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Check the jam removal knob rotates softly"

5Q4G500 Failure of RC4 stack roller retreat during Retract CSM "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
+ TE.(sensor error) cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Check the jam removal knob rotates softly"

5Q4G400 Failure to upword moving of PP during RC4 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Retract CSM + TE. cassette (D)4. Open the recycle cassette door (D)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5Q4G200 Failure to move stack position of RC4 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Retract CSM + TE. cassette (D)4. Open the recycle cassette door (D)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5Q4G100 Failure of return notes to RC4 during Retract CSM + "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
TE. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Q3S200 Undefined command of RC3 during Retract CSM + TE. 1. Operate to initialize BRM(Recovery)
5Q3S100 Undefined return value of RC3 during Retract CSM + 1. Operate to initialize BRM(Recovery)
5Q3R300 TE. message timeout error during postprocessing to
RC3 "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract CSM + TE Error. occurred (message timeout error) after initialization"

5Q3R100 RC3 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Retract CSM + TE. occurred (message timeout error) after initialization"

5Q3J300 RC3 full check failure during Retract CSM + TE. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (C)4. Check the stage status after open the recycle cassette(C)5. Check
contamination status of the GS312 sensor."

© Hyosung TNS Inc. All Rights Reserved. 92


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5Q3GL00 Failure to move RC3 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Retract CSM + TE.(Motor status error) cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS307 sensor status if there are No notes or substance"

5Q3GK00 Failure to RC3 stack roller retreat during Retract CSM + "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
TE.(Motor status error) cassette (C) . 4. Put down the Stage after open the recycle cassette door
(C)5.Check the jam removal knob rotates softly"

5Q3GJ00 Failure of RC3 stack roller retreat during Retract CSM "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
+ TE.(Overrun) cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Check the jam removal knob rotates softly"

5Q3GH00 Encoder Sensor(GS313) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
direction during Retract CSM + TE. wheels on the upper side.5. See whether GS313 works fine if there is nothing
jammed."

5Q3GG00 Encoder Sensor(GS313) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
direction. during Retract CSM + TE. wheels on the upper side.5. See whether GS313 works fine if there is nothing
jammed."

5Q3GC00 Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
during Retract CSM + TE. wheels on the upper side.5. See whether GS307 works fine if there is nothing
jammed."

5Q3GB00 Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
during Retract CSM + TE. wheels on the upper side.5. See whether GS307 works fine if there is nothing
jammed."

5Q3GA00 RC3 solenoid echo disorder error during Retract CSM "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle
+ TE. cassette (C) after removing recycle cassette4. Replace the cassette when same
error occurs"
5Q3G800 Failure to RC3 push pressure movement during Retract "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
CSM + TE. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Check the upper side of the recycle cassette"

5Q3G600 Exceeds retry count limit of detecting RC3 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Retract CSM + TE. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Check the jam removal knob rotates softly"

5Q3G500 Failure of RC3 stack roller retreat during Retract CSM "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
+ TE.(sensor error) cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Check the jam removal knob rotates softly"

5Q3G400 Failure to upword moving of PP during RC3 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Retract CSM + TE. cassette (C)4. Open the recycle cassette door (C)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5Q3G200 Failure to move stack position of RC3 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Retract CSM + TE. cassette (C)4. Open the recycle cassette door (C)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5Q3G100 Failure of return notes to during RC3 Retract CSM + "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
TE. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Q2S200 Undefined command of RC2 during Retract CSM + TE. 1. Operate to initialize BRM(Recovery)
5Q2S100 Undefined return value of RC2 during Retract CSM + 1. Operate to initialize BRM(Recovery)
5Q2R300 TE. message timeout error during postprocessing to
RC2 "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract CSM + TE Error. occurred (message timeout error) after initialization"

© Hyosung TNS Inc. All Rights Reserved. 93


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5Q2R100 RC2 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Retract CSM + TE. occurred (message timeout error) after initialization"

5Q2J300 RC2 full check failure during Retract CSM + TE. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (B)4. Check the stage status after open the recycle cassette(B)5. Check
contamination of GS212 sensor."

5Q2GL00 Failure to move RC2 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Retract CSM + TE.(Motor status error) cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS207 sensor status if there are No notes or substance"

5Q2GK00 Failure to RC2 stack roller retreat during Retract CSM + "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
TE.(Motor status error) cassette (B) . 4. Put down the Stage after open the recycle cassette door
(B)5.Check the jam removal knob rotates softly"

5Q2GJ00 Failure of RC2 stack roller retreat during Retract CSM "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
+ TE.(Overrun) cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check
the jam removal knob rotates softly"

5Q2GH00 Encoder Sensor(GS213) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
direction during Retract CSM + TE. wheels on the upper side.5. See whether GS213 works fine if there is nothing
jammed."

5Q2GG00 Encoder Sensor(GS213) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
direction. during Retract CSM + TE. wheels on the upper side.5. See whether GS213 works fine if there is nothing
jammed."

5Q2GC00 Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
during Retract CSM + TE. wheels on the upper side.5. See whether GS207 works fine if there is nothing
jammed."

5Q2GB00 Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
during Retract CSM + TE. wheels on the upper side.5. See whether GS207 works fine if there is nothing
jammed."

5Q2GA00 RC2 solenoid echo disorder error during Retract CSM "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle
+ TE. cassette (B) after removing recycle cassette4. Replace the cassette when same
error occurs"
5Q2G800 Failure to RC2 push pressure movement during Retract "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
CSM + TE. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check
the upper side of the recycle cassette"

5Q2G600 Exceeds retry count limit of detecting RC2 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Retract CSM + TE. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check
the jam removal knob rotates softly"

5Q2G500 Failure of RC2 stack roller retreat during Retract CSM "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
+ TE.(sensor error) cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check
the jam removal knob rotates softly"

5Q2G400 Failure to upword moving of PP during RC2 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Retract CSM + TE. cassette (B)4. Open the recycle cassette door (B)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5Q2G200 Failure to move stack position of RC2 PP. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (B)4. Open the recycle cassette door (B)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

© Hyosung TNS Inc. All Rights Reserved. 94


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5Q2G100 Failure of return notes to RC2 during Retract CSM + "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
TE. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Q1S200 Undefined command of RC1 during Retract CSM + TE. 1. Operate to initialize BRM(Recovery)
5Q1S100 Undefined return value of RC1 during Retract CSM + 1. Operate to initialize BRM(Recovery)
5Q1R300 TE. message timeout error during postprocessing to
RC1 "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract CSM + TE Error. occurred (message timeout error) after initialization"

5Q1R100 RC1 message timeout error Ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5Q1J300 RC1 full check failure during Retract CSM + TE. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Check the stage status after open the recycle cassette(A)5. Check
contamination of sensor GS112"

5Q1GL00 Failure to move RC1 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Retract CSM + TE.(Motor status error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS107 sensor status if there are No notes or substance"

5Q1GK00 Failure of RC1 stack roller retreat during Retract CSM "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
+ TE.(Motor status error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5Q1GJ00 Failure of RC1 stack roller retreat during Retract CSM "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
+ TE.(Overrun) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5Q1GH00 Encoder Sensor(GS113) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
direction during Retract CSM + TE. wheels on the upper side.5. See whether GS113 works fine if there is nothing
jammed."

5Q1GG00 Encoder Sensor(GS113) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
direction. during Retract CSM + TE. wheels on the upper side.5. See whether GS113 works fine if there is nothing
jammed."

5Q1GC00 Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
during Retract CSM + TE. wheels on the upper side.5. See whether GS107 works fine if there is nothing
jammed."

5Q1GB00 Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
during Retract CSM + TE. wheels on the upper side.5. See whether GS107 works fine if there is nothing
jammed."

5Q1GA00 RC1 solenoid echo disorder error during Retract CSM "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
+ TE. cassette(A) and reload4. Replace the cassette when same error occurs"

5Q1G800 Failure to RC1 push pressure movement during Retract "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
CSM + TE. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the upper side of the recycle cassette"

5Q1G600 Exceeds retry count limit of detecting RC1 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Retract CSM + TE. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5Q1G500 Failure of RC1 stack roller retreat during Retract CSM "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
+ TE.(sensor error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

© Hyosung TNS Inc. All Rights Reserved. 95


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5Q1G400 Failure to upword moving of PP during RC1 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Retract CSM + TE. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5Q1G200 Failure to move stack position of RC1 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Retract CSM + TE. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5Q1G100 Failure of return notes to RC1 during Retract CSM + "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
TE. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5Q0R300 BM message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract CSM + TE Error. occurred (message timeout error) after initialization"

5Q0R100 BM message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Retract CSM + TE. occurred (message timeout error) after initialization"

5Q0QA00 BC open error during Retract CSM + TE. "1. Open the upper unit2. Open the customer service module (CSM)3. Check the
lock lever in the BC"
5Q0Q900 BMD removal error during Retract CSM + TE. 1. Check the lower Unit load/removal
5Q0Q800 BMD inter lock error during Retract CSM + TE. "1. Check the lower Unit load/removal2. Replace a cherry switch when error
occures"
5Q0Q700 RJC removal error during Retract CSM + TE. "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21)
Load/Removal"
5Q0Q600 CSM open error during Retract CSM + TE. "1. Open the upper unit2. Check to open/close CSM3. Check the sensors GS011"

5Q0Q500 Safe door open error during Retract CSM + TE. 1. Check the safe door open
5Q0Q400 BMU removal error during Retract CSM + TE. 1. Check Load/Removal of the upper unit
5Q0Q300 BMU inter lock error during Retract CSM + TE. "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error
occures"
5Q0Q200 TE open error during Retract CSM + TE. "1. Open the upper Unit2. Check open/close of TE(12)"
5Q0Q100 UTC removal error during Retract CSM + TE. "1. Open the upper unit2. Check removal of the cassette not received(9)"

5Q0NA00 Checksum error when separate TE notes from TE 1. Operate to initialize BRM(Recovery)
during Retract CSM + TE.
5Q0K200 Status of UTC1 and UTC2 full during Retract CSM + "1. Open the upper unit2. Open the cassette not received(9)3. Check the cassette
TE. not received(9) is full"
5Q0K100 Erro of failure to duplicate serial number during Retract "1. Check the duplicate note and remove the note.2. Operate to initialize
CSM + TE.. BRM(Recovery)"
5Q0G200 Failure to 3 Way Gate 120 degree mode conversion "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
during Retract CSM + TE. substance from the gate in the Rear Transport Path"
5Q0G100 Failure to 3 Way Gate 0 degree mode conversion "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
during Retract CSM + TE. substance from the gate in the Rear Transport Path"
5PUS300 USB command data length error when Read Initial Info. "1. Check USB connection2. Operate to initialize BRM(Recovery)"

5PUS100 USB sequence number duplicate when Read Initial 1. Restart over AP-SP
5PBS200 Info. connection MI error during when Read Initial Info. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
RBU
occurred (message timeout error) after initialization"

5PBS100 RBU connection sequence error when Read Initial Info. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5PBS000 RBU communication timeout error when Read Initial "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Info. occurred (message timeout error) after initialization"

5PBHG00 No detect when RC EEPROM R/W inter lock during "1. Check the lower unit status of inter lock2. Exchange or clean the inter lock
CST notes count Detete. sensor if occur same error"
5PBHF00 RC5 EEPROM data verify error when CST notes count "1. Reload the RC after removing RC2. Replace the RC if same error occures
Detete. during initialization"
5PBHE00 RC4 EEPROM data verify error when CST notes count "1. Reload the RC after removing RC2. Replace the RC if same error occures
Detete. during initialization"
5PBHD00 RC3 EEPROM data verify error when CST notes count "1. Reload the RC after removing RC2. Replace the RC if same error occures
Detete. during initialization"

© Hyosung TNS Inc. All Rights Reserved. 96


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5PBHC00 RC2 EEPROM data verify error when CST notes count "1. Reload the RC after removing RC2. Replace the RC if same error occures
Detete. during initialization"
5PBHB00 RC1 EEPROM data verify error when CST notes count "1. Reload the RC after removing RC2. Replace the RC if same error occures
Detete. during initialization"
5PBHA00 RC5 EEPROM write error during CST notes count "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
Detete. if same error occures during initialization"
5PBH900 RC4 EEPROM write error during CST notes count "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
Detete. if same error occures during initialization"
5PBH800 RC3 EEPROM write error during CST notes count "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
Detete. if same error occures during initialization"
5PBH700 RC2 EEPROM write error during CST notes count "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
Detete. if same error occures during initialization"
5PBH600 RC1 EEPROM write error during CST notes count "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
Detete. if same error occures during initialization"
5PBH500 RC5 EEPROM read error during CST notes count "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
Detete. if same error occures during initialization"
5PBH400 RC4 EEPROM read error during CST notes count "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
Detete. if same error occures during initialization"
5PBH300 RC3 EEPROM read error during CST notes count "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
Detete. if same error occures during initialization"
5PBH200 RC2 EEPROM read error during CST notes count "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
Detete. if same error occures during initialization"
5PBH100 RC1 EEPROM read error during CST notes count "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
Detete. if same error occures during initialization"
5PAH500 Error to NVRAM(128denominations) Read/ Write "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
during CST notes count Detete. occurred (message timeout error) after initialization"

5PAEF00 RBU RS485 connection line error during CST notes "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
count Detete. occurred (message timeout error) after initialization"

5PAEE00 RBU RS485 Connecttion Sequence error during CST "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
notes count Detete. occurred (message timeout error) after initialization"

5PAE600 Error to received CST notes count Detete. during TE "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Button Operating. occurred (message timeout error) after initialization"

5PAE400 CST notes count Detete transaction was executed "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
without Initializing after power on. for TM Test-> Initail Info Set -> Initialization"
5PAE300 Received operation command without System Info "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Read during CST notes count Detete. for TM Test-> Initail Info Set -> Initialization"
5PAE200 Not be performed Received Command during CST "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
notes count Detete. for TM Test-> Initail Info Set -> Initialization"
5PAE100 Received operation command without Initial Info Set "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
during CST notes count Detete. for TM Test-> Initail Info Set -> Initialization"
5OSSE00 Sequence number duplicated with open command. 1. Check the detail sequence number of bulk sending command

5OS3100 The motor home position sensor(MS1 & MS2) has "1. error occurred by motor home position sensor's problem2. Check the motor
problem (MS1 Light & MS2 Dark). home position sensor3.Check defect of MS1 and MS2"

5OS1100 The shutter did not open under opening shutter "1. Check that some object disturb to open shutter2. Check the motor home
command(MS2 Light). Half of open(MS1 Dark). position sensor is under the nomal if error still occures without disturbed object"

5OS0100 The shutter did not open under opening shutter "1. Check that some object disturb to open shutter2. Check the motor home
command(MS2 Light). Closed statue(MS1 Light). position sensor is under the nomal if error still occures without disturbed object"

5NUS300 USB command data length error when CST notes "1. Check USB connection2. Operate to initialize BRM(Recovery)"
count Read.
5NUS100 USB sequence number duplicated error when CST 1. Restart over AP-SP
notes count Read.
5NBS200 RBU connection MI error when CST notes count Read. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5NBS100 RBU connection sequence error when CST notes "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
count Read. occurred (message timeout error) after initialization"

5NBS000 RBU communication timeout error when CST notes "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
count Read. occurred (message timeout error) after initialization"

© Hyosung TNS Inc. All Rights Reserved. 97


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5NBHG00 No detect the inter lock when RC EEPROM R/W during "1. Check the lower unit status of inter lock2. Exchange or clean the inter lock
CST notes count Read. sensor if occur same error"
5NBHF00 RC5 EEPROM data verify error when CST notes count "1. Reload the RC after removing RC2. Replace the RC if same error occures
Read. during initialization"
5NBHE00 RC4 EEPROM data verify error when CST notes count "1. Reload the RC after removing RC2. Replace the RC if same error occures
Read. during initialization"
5NBHD00 RC3 EEPROM data verify error when CST notes count "1. Reload the RC after removing RC2. Replace the RC if same error occures
Read. during initialization"
5NBHC00 RC2 EEPROM data verify error when CST notes count "1. Reload the RC after removing RC2. Replace the RC if same error occures
Read. during initialization"
5NBHB00 RC1 EEPROM data verify error when CST notes count "1. Reload the RC after removing RC2. Replace the RC if same error occures
Read. during initialization"
5NBHA00 RC5 EEPROM write error when CST notes count "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
Read. if same error occures during initialization"
5NBH900 RC4 EEPROM write error when CST notes count "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
Read. if same error occures during initialization"
5NBH800 RC3 EEPROM write error when CST notes count "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
Read. if same error occures during initialization"
5NBH700 RC2 EEPROM write error when CST notes count "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
Read. if same error occures during initialization"
5NBH600 RC1 EEPROM write error when CST notes count "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
Read. if same error occures during initialization"
5NBH500 RC5 EEPROM read error when CST notes count Read. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5NBH400 RC4 EEPROM read error when CST notes count Read. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5NBH300 RC3 EEPROM read error when CST notes count Read. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5NBH200 RC2 EEPROM read error when CST notes count Read. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5NBH100 RC1 EEPROM read error when CST notes count Read. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5NAH500 Error to NVRAM(128denominations) Read/ Write "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
during CST notes count Read. occurred (message timeout error) after initialization"

5NAEF00 RBU RS485 connection line error during CST notes "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
count Read. occurred (message timeout error) after initialization"

5NAEE00 RBU RS485 communication sequence error during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
CST notes count Read. occurred (message timeout error) after initialization"

5NAE600 Error to received CST notes count Read. during TE "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Button Operating. occurred (message timeout error) after initialization"

5NAE400 CST notes count Read transaction was executed "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
without Initializing after power on . for TM Test-> Initail Info Set -> Initialization"
5NAE300 Received operation command without System Info "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Read during CST notes count Read. for TM Test-> Initail Info Set -> Initialization"
5NAE200 Not be performed Received Command during CST "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
notes count Read. for TM Test-> Initail Info Set -> Initialization"
5NAE100 Received operation command without Initial Info Set "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
during CST notes count Read. for TM Test-> Initail Info Set -> Initialization"
5LUS300 USB command data length error during Log Read. "1. Check USB connection2. Operate to initialize BRM(Recovery)"

5LUS100 USB sequence number duplicated error during Log 1. Restart over AP-SP
5LAH500 Read.
Error to NVRAM(128denominations) Read/ Write "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
during Log Read. occurred (message timeout error) after initialization"

5LAEF00 RBU RS485 connection line during Log Read. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5LAEE00 RBU RS485 communication sequence disorder during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Log Read. occurred (message timeout error) after initialization"

5LAE600 Error to received Log Read. during TE Button "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Operating. occurred (message timeout error) after initialization"

5LAE400 Log Read transaction was executed without Initializing 1. Operate to initialize BRM(Recovery)
after power on .

© Hyosung TNS Inc. All Rights Reserved. 98


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5LAE300 Received operation command without System Info "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Read during Log Read. occurred (message timeout error) after initialization"

5LAE200 Not be performed Received Command during Log "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Read. occurred (message timeout error) after initialization"

5LAE100 Received operation command without Initial Info Set "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
during Log Read. occurred (message timeout error) after initialization"

5KUS300 USB command data length error during Withdrawal "1. Check USB connection2. Operate to initialize BRM(Recovery)"
Reject.
5KUS100 USB sequence number duplicated error during 1. Restart over AP-SP
Withdrawal Reject.
5KBS200 RBU connection MI error during Withdrawal Reject. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5KBS100 RBU connection sequence error during Withdrawal "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Reject. occurred (message timeout error) after initialization"

5KBS000 RBU communication timeout error during Withdrawal "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Reject. occurred (message timeout error) after initialization"

5KBR700 RBU response message timeout error during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Reject. occurred (message timeout error) after initialization"

5KBR000 RBU response timeout during Withdrawal Reject. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5KBHG00 No detect the inter lock when RC EEPROM R/W during "1. Check the lower unit status of inter lock2. Exchange or clean the inter lock
Withdrawal Reject. sensor if occur same error"
5KBHF00 RC5 EEPROM data verify error during Withdrawal "1. Reload the RC after removing RC2. Replace the RC if same error occures
Reject. during initialization"
5KBHE00 RC4 EEPROM data verify error during Withdrawal "1. Reload the RC after removing RC2. Replace the RC if same error occures
Reject. during initialization"
5KBHD00 RC3 EEPROM data verify error during Withdrawal "1. Reload the RC after removing RC2. Replace the RC if same error occures
Reject. during initialization"
5KBHC00 RC2 EEPROM data verify error during Withdrawal "1. Reload the RC after removing RC2. Replace the RC if same error occures
Reject. during initialization"
5KBHB00 RC1 EEPROM data verify error during Withdrawal "1. Reload the RC after removing RC2. Replace the RC if same error occures
Reject. during initialization"
5KBHA00 RC5 EEPROM write error during Withdrawal Reject. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5KBH900 RC4 EEPROM write error during Withdrawal Reject. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5KBH800 RC3 EEPROM write error during Withdrawal Reject. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5KBH700 RC2 EEPROM write error during Withdrawal Reject. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5KBH600 RC1 EEPROM write error during Withdrawal Reject. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5KBH500 RC5 EEPROM read error during Withdrawal Reject. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5KBH400 RC4 EEPROM read error during Withdrawal Reject. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5KBH300 RC3 EEPROM read error during Withdrawal Reject. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5KBH200 RC2 EEPROM read error during Withdrawal Reject. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5KBH100 RC1 EEPROM read error during Withdrawal Reject. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5KAS800 Separate count is more than Remain count when 1. Operate to initialize BRM(Recovery)
updating notes count duringduring Withdrawal Reject.
5KARJ00 Message timeout error under the Stop Ready during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Reject. occurred (message timeout error) after initialization"

5KARB00 Remainder notes processed message timeout error "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
when auto recoveryduring Withdrawal Reject. occurred (message timeout error) after initialization"

© Hyosung TNS Inc. All Rights Reserved. 99


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5KARA01 BM notes revert message timeout error when auto "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
recoveryduring Withdrawal Reject. occurred (message timeout error) after initialization"

5KAR900 Stack ready message timeout error when auto "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
recoveryduring Withdrawal Reject. occurred (message timeout error) after initialization"

5KAR700 Message timeout error of RBU response during. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5KAR300 Message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Shutter Close Error. occurred (message timeout error) after initialization"

5KAR200 Message timeout error during transaction operation in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal Reject. occurred (message timeout error) after initialization"

5KAR100 Message timeout error during operation ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Reject. occurred (message timeout error) after initialization"

5KANR00 In case of difference between RJC stack count and RC 1. Operate to initialize BRM(Recovery)
separate count at auto-recovery test operation during
5KANB00 Withdrawal
RJC Reject.
stack count in Withdrawal Reject not match TE 1. Operate to initialize BRM(Recovery)
stack count in Withdrawal.
5KAH500 Error to NVRAM(128denominations) Read/ Write "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
during Withdrawal Reject. occurred (message timeout error) after initialization"

5KAEF00 RBU RS485 connection line error during Withdrawal "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Reject. occurred (message timeout error) after initialization"

5KAEE00 RBU RS485 communication sequence error during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Reject. occurred (message timeout error) after initialization"

5KAE600 Error to received Withdrawal Reject. during TE Button "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Operating. occurred (message timeout error) after initialization"

5KAE400 Withdrawal Reject transaction was executed without "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Initializing after power on . for TM Test-> Initail Info Set -> Initialization"
5KAE300 Received the operation command without System "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Information Searching during Withdrawal Reject. for TM Test-> Initail Info Set -> Initialization"
5KAE200 Not be performmed Receivedion Command during "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Withdrawal Reject. for TM Test-> Initail Info Set -> Initialization"
5KAE100 Received the operation command without setting the "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
initial information during . for TM Test-> Initail Info Set -> Initialization"
5KAAL00 Abnormal status of RC(Removal, Not Used, Withdrawal "1. Open the lower unit2. Check status of RC (Note Used, Failure Status)3.Operate
RC) to stack during Withdrawal Reject. to initialize BRM(Recovery)"
5KAAC00 Status of RJC full before the operation during "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject
Withdrawal Reject. cassette(21)4. Remove notes after checking notes full in the cassette5. Check
whether the sensor is contaminated or not if a cassette is empty."

5KAAA00 Status of BC open before the operation during "1. Open the upper unit2. Check the lock lever in the BC"
Withdrawal Reject.
5KAA900 Status of BMD detachment before the operation during "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3.
Withdrawal Reject. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur
same error"
5KAA800 Status of BMD inter lock before the operation during "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3.
Withdrawal Reject. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur
same error"
5KAA700 Status of RJC detachment before the operation during "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21)
Withdrawal Reject. Load/Removal"
5KAA600 Status of CSM open before the operation during "1. Open the upper Unit2. Check open/close of CSM3. Check sensor GS011"
Withdrawal Reject.
5KAA400 Status of BMU detachment before the operation during 1. Check Load/Removal of the upper unit
Withdrawal Reject.
5KAA300 Status of BMU inter lock detachment before the "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error
operation during Withdrawal Reject. occures"
5KAA200 Status of TE open before the operation during "1. Open the upper Unit2. Check open/close of TE(12)"
Withdrawal Reject.
5KAA100 Status of UTC removal before Run during Withdrawal "1. Open the upper unit2. Check removal of the cassette not received(9)"
Reject.

© Hyosung TNS Inc. All Rights Reserved. 100


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5KA2W00 Status of remaining notes on the during Transport Path "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
(GS802) before the operation during Withdrawal BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
Reject. contaminated or not if there are No notes or substance"

5KA2Q00 Status of remaining notes on the during Transport Path "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
(GS034) before the operation during Withdrawal notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
Reject. contaminated or not if there are No notes or substance"

5KA2P00 Status of remaining notes on the during Transport Path "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
(GS033) before the operation during Withdrawal notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
Reject. contaminated or not if there are No notes or substance"

5KA2N00 Status of remaining notes on the during Transport Path "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
(GS032) before the operation during Withdrawal notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
Reject. contaminated or not if there are No notes or substance"

5KA2M00 Status of remaining notes on the during Transport Path "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
(GS031) before the operation during Withdrawal notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
Reject. contaminated or not if there are No notes or substance"

5KA2K00 Status of remaining notes on the during Transport Path "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
(GS703) before the operation during Withdrawal TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
Reject.
5KA2J00 Status of remaining notes on the during Transport Path "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
(GS619) before the operation during Withdrawal notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
Reject. contaminated or not if there are No notes or substance"

5KA2H00 Status of remaining notes on the during Transport Path "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
(GS618) before the operation during Withdrawal notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
Reject. contaminated or not if there are No notes or substance"

5KA2G00 Status of remaining notes on the during Transport Path "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
(GS614) before the operation during Withdrawal notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
Reject. not if there are No notes or substance"

5KA2C00 Error occurred by the notes remained in the BCU(CIS 1. Open the upper unit.
Sensor or DD Sensor) during Withdrawal Reject. 2. Open CSM
3. Open BC(5)
4. Remove the notes and substance on the Rear Transport Path(4)
5. Check whether the sensor is contaminated or not if there are No notes or
substance

5KA2B00 Status of remaining notes on the during Transport Path "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
(GS022) before the operation during Withdrawal and the foreign substance from the reject cassette (19)4. Check whether the
Reject. sensor is contaminated or not if there are No notes or substance"

5KA2A00 Status of remaining notes on the during Transport Path "1. Open the lower unit2. Remove notes and substance in the Mid Transport
(GS021) before the operation during Withdrawal Path(13)3. Check whether the sensor is contaminated or not if there are No notes
Reject. or substance"
5KA2600 Status of remaining notes on the during Transport Path "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
(GS006) before the operation during Withdrawal cassette not received(9)4. Remove notes and substance in the Rear Transport
Reject. Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5KA2500 Status of remaining notes on the during Transport Path "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes
(GS005) before the operation during Withdrawal and substance in the Rear Transport Path(11)4. Check whether the sensor is
Reject. contaminated or not if there are No notes or substance"

5KA2400 Status of remaining notes on the during Transport Path "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
(GS004) before the operation during Withdrawal cassette not received(9)4. Remove notes and substance in the Rear Transport
Reject. Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5KA2300 Status of remaining notes on the during Transport Path "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
(GS003) before the operation during Withdrawal Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5.
Reject. Check whether the sensor is contaminated or not if there are No notes or
substance"

© Hyosung TNS Inc. All Rights Reserved. 101


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5KA2200 Status of remaining notes on the during Transport Path "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
(GS002) before the operation during Withdrawal BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Reject. Check whether the sensor is contaminated or not if there are No notes or
substance"
5KA2100 Status of remaining notes on the during Transport Path "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
(GS801) before the operation during Withdrawal BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Reject. Check whether the sensor is contaminated or not if there are No notes or
substance"
5K9R300 RJC message timeout error during the error treatment "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
to Withdrawal Reject. occurred (message timeout error) after initialization"

5K9R200 RJC message timeout error during the operation of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
transaction to Withdrawal Reject. occurred (message timeout error) after initialization"

5K9R100 RJC message timeout error during the operation ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
to Withdrawal Reject. occurred (message timeout error) after initialization"

5K9P100 RJC motor error during Withdrawal Reject. "0. During the """""Withdrawal Reject""""" tranjaction, the RJC motor
sensor(GSA06) signal is not changed1. Open the Lower Unit2. Open the Mid
Transport Path3. Remove reject cassette(21)4. Check the stage after open the
door and push the lever5. Check the sensor GSA06, related cable and connector"

5K9J100 RJC full Detecting error during Withdrawal Reject. "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject
cassette(21)4. Remove notes after checking notes full in the cassette5. Check
whether the sensor is contaminated or not if a cassette is empty."

5K91500 RJC GSA05 dark jam error during Withdrawal Reject. "1. Open the lower unit2. Open the Mid Transport Path3. Open the reject
cassette(21)4. Remove notes and substance in the reject cassette(21)5. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K91300 RJC GSA03 dark jam error during Withdrawal Reject. "1. Open the lower unit2. Open the Mid Transport Path3. Open the reject
cassette(21)4. Remove notes and substance in the reject cassette(21)5. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K8S900 Receive retry error from BC during Withdrawal Reject. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5K8S400 Receive ETC. error from BC during Withdrawal Reject. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5K8S200 Receive abnormal BCC from BC during Withdrawal "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Reject. occurred (message timeout error) after initialization"

5K8S100 Receive abnormal MI from BC during Withdrawal "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Reject. occurred (message timeout error) after initialization"

5K8R900 BC message timeout error during Withdrawal Reject. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5K8R300 BC message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Reject Error. occurred (message timeout error) after initialization"

5K8R200 BC message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Withdrawal Reject. occurred (message timeout error) after initialization"

5K8R100 BC message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal Reject. occurred (message timeout error) after initialization"

5K8HS29 Error of the BC Stop MR/UV/DD Sampling BCU Ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Withdrawal Reject. occurred after initialization"
5K8HS28 Error of the BC Stop DAC Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Withdrawal Reject. occurred after initialization"
5K8HS22 Error of the BC Stop Sensor(MR/UV/DD/Gate) Power "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Off Scan Driver Init During in the Withdrawal Reject. occurred after initialization"
5K8HS1B Error of the Hall Sensor Shading Fail BCU Ready "1. Retry to Hall Sensor Shading"
During in the Withdrawal Reject.
5K8HS1A Error of the Hall Sensor Dac Set Fail BCU Ready "1. Check to Hall Sensor2. Check to Hall Sensor Connected Cable"
During in the Withdrawal Reject.

© Hyosung TNS Inc. All Rights Reserved. 102


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5K8HS19 Error of the MR/UV/DD Sampling BCU Ready During "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Withdrawal Reject. occurred after initialization"
5K8HS18 Error of the DAC Set Fail BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Reject. occurred after initialization"
5K8HS17 Error of the AFE Chip Set BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Reject. occurred after initialization"
5K8HS15 Error of the CIS Shading BCU Ready During in the "1. Retry to Cis Sensor Shading"
Withdrawal Reject.
5K8HS14 Error of the Light Source Set Fail BCU Ready During in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal Reject. occurred after initialization"
5K8HS13 Error of the CIS Led On Value Set Fail BCU Ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Withdrawal Reject. occurred after initialization"
5K8HS12 Error of the Sensor(MR/UV/DD/Gate) Power Off BCU "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready During in the Withdrawal Reject. occurred after initialization"
5K8HS11 Error of the Fpga Write BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Reject. occurred after initialization"
5K8HS08 Error of the DAC Set Fail Scan Driver Init During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Reject. occurred after initialization"
5K8HS05 Error of the CIS Shading Scan Driver Init During in the 1. Retry to Cis Sensor Shading
Withdrawal Reject.
5K8HS04 Error of the Light Source Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Withdrawal Reject. occurred after initialization"
5K8HS03 Error of the CIS Led On Value Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Withdrawal Reject. occurred after initialization"
5K8HS02 Error of the Sensor(MR/UV/DD/Gate) Power Off Scan "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Driver Init During in the Withdrawal Reject. occurred after initialization"
5K8HS01 Error of the Fpga Write Scan Driver Init During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Reject. occurred after initialization"
5K8HJ03 Error of Currency Set Recognition Algorithm in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Reject. occurred after initialization"
5K8HJ02 Error of Ready Recognition Algorithm in the Withdrawal "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Reject. occurred after initialization"
5K8HJ01 Error of Initialize Recognition Algorithm in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Reject. occurred after initialization"
5K8HI04 Error of Timeout during BcUsbTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Reject. occurred after initialization"
5K8HI03 Error of Timeout during UartTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Reject. occurred after initialization"
5K8HI02 Error of Timeout during ScanTask Message Message "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Withdrawal Reject. occurred after initialization"
5K8HI01 Error of Timeout during RecogTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Reject. occurred after initialization"
5K8HG37 Error of transaction setting during receiving BCU "1. Check to the transaction setting2. Operate to initialize BRM(Recovery)3. Reboot
mode command in the Withdrawal Reject . the system when same error occurred (message timeout error) after initialization"

5K8HG36 Error of recognized mode during receiving BCU mode "1. Check to the recoginzed mode2. Operate to initialize BRM(Recovery)3. Reboot
command in the Withdrawal Reject . the system when same error occurred (message timeout error) after initialization"

5K8HG24 Error of encoder set-up mode during receiving BCU "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
ready command in the Withdrawal Reject . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

5K8HG23 Error of set up for DD sensor DAC during receiving "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
BCU ready command in the Withdrawal Reject . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

5K8HG22 Error of DD sensor initialization during receiving BCU "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
ready command in the Withdrawal Reject . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

5K8HG21 Error of power on during receiving BCU ready "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
command in the Withdrawal Reject . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

5K8HG20 Error to initialize CIS during receiving BCU ready "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
command in the Withdrawal Reject . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

© Hyosung TNS Inc. All Rights Reserved. 103


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5K8HG12 BC spec differs from data write command paramter "1. Check the BCU specifications.2. Operate to initialize BRM(Recovery)3. Reboot
during Stop Ready. the system when same error occurred after initializatio"

5K8HG11 Error of no country code set up during receiving BCU "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system
ready command in the Withdrawal Reject . when same error occurred after initialization"
5K8HG10 Error of no recognition DB for the country during "1. Check the country 2. Download DB again after delecting all recognition DB3.
receiving BCU data write command in the Withdrawal Operate to initialize BRM(Recovery)4. Reboot the system when same error
Reject . occurred after initialization"
5K8HG09 Error of country-code set up during receiving BCU data "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system
write command in the Withdrawal Reject . when same error occurred after initialization"
5K8HG08 Error of available support country numbers set up "1. Check the country2. Operate to initialize BRM(Recovery)3. Reboot the system
during receiving BCU data write command in the when same error occurred after initialization"
5K8HG07 Withdrawal
Error of BCUReject .
undefined command reception during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Reject. occurred after initialization"
5K8HG06 Error of the BC insert direction during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Withdrawal Reject. occurred after initialization"
5K8HG05 Error of the recognition level set up during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Withdrawal Reject. occurred after initialization"
5K8HG04 Error of mode set up during BCU ready command in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal Reject. occurred after initialization"
5K8HG03 Error of the transaction ready set up during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Withdrawal Reject. occurred after initialization"
5K8HG02 Error of the recognition level set up during BCU mode "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Withdrawal Reject. occurred after initialization"
5K8HG01 Error of mode set up during BCU Mode Command in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal Reject. occurred after initialization"
5K8HF20 Error to load recognition DB #10 during Withdrawal "1.Download DB again after delecting all recognition DB2. Operate to initialize
Reject. BRM(Recovery)"
5K8HF19 Error to load recognition DB #09 during Withdrawal "1.Download DB again after delecting all recognition DB2. Operate to initialize
Reject. BRM(Recovery)"
5K8HF18 Error to load recognition DB #08 during Withdrawal "1.Download DB again after delecting all recognition DB2. Operate to initialize
Reject. BRM(Recovery)"
5K8HF17 Error to load recognition DB #07 during Withdrawal "1.Download DB again after delecting all recognition DB2. Operate to initialize
Reject. BRM(Recovery)"
5K8HF16 Error to load recognition DB #06 during Withdrawal "1.Download DB again after delecting all recognition DB2. Operate to initialize
Reject. BRM(Recovery)"
5K8HF15 Error to load recognition DB #05 during Withdrawal "1.Download DB again after delecting all recognition DB2. Operate to initialize
Reject. BRM(Recovery)"
5K8HF14 Error to load recognition DB #04 during Withdrawal "1.Download DB again after delecting all recognition DB2. Operate to initialize
Reject. BRM(Recovery)"
5K8HF13 Error to load recognition DB #03 during Withdrawal "1.Download DB again after delecting all recognition DB2. Operate to initialize
Reject. BRM(Recovery)"
5K8HF12 Error to load recognition DB #02 during Withdrawal "1.Download DB again after delecting all recognition DB2. Operate to initialize
Reject. BRM(Recovery)"
5K8HF11 Error to load recognition DB #01 during Withdrawal "1.Download DB again after delecting all recognition DB2. Operate to initialize
Reject. BRM(Recovery)"
5K8HF09 Error to FPGA Read during Withdrawal Reject. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."

5K8HF08 Error to FPGA initialize during Withdrawal Reject. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."

5K8HF07 Error to load to info of BC FPGA header during "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
Withdrawal Reject.
5K8HF06 Error to BC FPGA configuration during Withdrawal "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
Reject.
5K8HF05 Error to BC FPGA data checksum during Withdrawal "1. Check to BC FPGA File2. Operate to initialize BRM(Recovery)"
5K8HF04 Reject.
Error to load recognition DB table during Withdrawal "1.Download DB again after delecting all recognition DB2. Operate to initialize
Reject. BRM(Recovery)"
5K8HF03 Error to load shading data of the CIS during Withdrawal "1. Operate shading in the BC CIS2. Operate to initialize BRM(Recovery)"
Reject.
5K8HA15 Error GS801A, GS801B, GS802A, GS802B during "1. Check GS801A, GS801B, GS802A, GS802B2. Operate to initialize
Withdrawal Reject. BRM(Recovery)"
5K8HA14 Error GS801B, GS802A, GS802B during Withdrawal "1. Check GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)"
Reject.
5K8HA13 Error GS801A, GS802A, GS802B during Withdrawal "1. Check GS801A, GS802A, GS802B2. Operate to initialize BRM(Recovery)"
Reject.
5K8HA12 Error GS802A, GS802B during Withdrawal Reject. "1. Check GS802A, GS802B2. Operate to initialize BRM(Recovery)"

5K8HA11 Error GS801A, GS801B, GS802B during Withdrawal "1. Check GS801A, GS801B, GS802B2. Operate to initialize BRM(Recovery)"
Reject.

© Hyosung TNS Inc. All Rights Reserved. 104


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5K8HA10 Error GS801B, GS802B during Withdrawal Reject. "1. Check GS801B, GS802B2. Operate to initialize BRM(Recovery)"

5K8HA09 Error GS801A, GS802B during Withdrawal Reject. "1. Check GS801A, GS802B2. Operate to initialize BRM(Recovery)"

5K8HA08 Error GS802B during Withdrawal Reject. "1. Check GS802B2. Operate to initialize BRM(Recovery)"
5K8HA07 Error GS801A, GS801B, GS802A during Withdrawal "1. Check GS801A, GS801B, GS802A2. Operate to initialize BRM(Recovery)"
Reject.
5K8HA06 Error GS801B, GS802A during Withdrawal Reject. "1. Check GS801B, GS802A2. Operate to initialize BRM(Recovery)"

5K8HA05 Error GS801A, GS802A during Withdrawal Reject. "1. Check GS801A, GS802A2. Operate to initialize BRM(Recovery)"

5K8HA04 Error GS802A during Withdrawal Reject. "1. Check GS802A2. Operate to initialize BRM(Recovery)"
5K8HA03 Error GS801A, GS801B during Withdrawal Reject. "1. Check GS801A, GS801B2. Operate to initialize BRM(Recovery)"

5K8HA02 Error GS801B during Withdrawal Reject. "1. Check GS801B2. Operate to initialize BRM(Recovery)"
5K8HA01 Error GS801A during Withdrawal Reject. "1. Check GS801A2. Operate to initialize BRM(Recovery)"
5K7R300 TE message timeout error during the error treatment to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Reject. occurred (message timeout error) after initialization"

5K7R200 TE message timeout error during the operation of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
transaction to Withdrawal Reject. occurred (message timeout error) after initialization"

5K7R100 TE message timeout error during the operation ready to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Reject. occurred (message timeout error) after initialization"

5K7J300 Normal receipt End is not possible during Withdrawal 1. Operate to initialize BRM(Recovery)
5K7J200 Reject.
TE drum empty during Withdrawal Reject. "1. Open the upper unit2. Check the notes remain in the TE(12)3. Check the
GS701/GS702/GS709 Sensor4. Remove notes remain in the TE"

5K7J100 TE drum full during Withdrawal Reject. "1. Open the upper unit2. Check the notes remain in the TE(12)3. Remove notes
remain in the TE"
5K7G700 Detect the rear end of tape during Withdrawal Reject. "1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether
black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"

5K7G600 No detect the rear end of tape during Withdrawal "1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether
Reject. black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"

5K7G500 Detect the front end of tape during Withdrawal Reject. "1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of
tape's front end is black in the TE(12)4. Remove notes remain in the TE"

5K7G400 No detect the front end of tape during Withdrawal "1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of
Reject. tape's front end is black in the TE(12)4. Remove notes remain in the TE"

5K7G300 Motor Stop error during Withdrawal Reject. "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"

5K7G200 Fail to drive the direction of motor Separate during "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
Withdrawal Reject.
5K7G100 Fail to drive the direction of the stack during Withdrawal "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
Reject.
5K72800 Error occurred by the notes remained on the GS709 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Withdrawal Reject. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5K72300 Error occurred by the notes remained on the GS703 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Withdrawal Reject. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5K72200 Error occurred by the notes remained on the GS702 "0. Before the """""Withdrawal Reject""""" mode, the GS702 sensor is detected
during Withdrawal Reject. abnormally.1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3.
Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport
Path(11)5. Check whether the sensor is contaminated (blocked) by cash / notes or
a foriegn substance / material"

5K72100 Error occurred by the notes remained on the GS701 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Withdrawal Reject. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5K71300 GS703 dark jam during Withdrawal Reject. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

© Hyosung TNS Inc. All Rights Reserved. 105


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5K6R300 CSM message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal RejectError. occurred (message timeout error) after initialization"

5K6R200 CSM message timeout error during transaction "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
operation in the Withdrawal Reject. occurred (message timeout error) after initialization"

5K6R100 CSM message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal Reject. occurred (message timeout error) after initialization"

5K6PA00 PP preparation stop error during Withdrawal Reject. 1. Operate to initialize BRM(Recovery)
5K6P900 Error of reverting notes during Withdrawal Reject. "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check
the knob rotates softly in the CSM(2) 4. Check the knob rotates softly in the
CSM(3)"
5K6P800 PP stack control(during stacking) error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Withdrawal Reject. Check PP rotates softly using knob of the CSM(1)"
5K6P700 PP separate control(during separating) error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Withdrawal Reject. Check PP rotates softly using knob of the CSM(1)"
5K6P600 PP notes alignment error during Withdrawal Reject. "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Check PP rotates softly using knob of the CSM(1)"
5K6P500 PP notes out error during Withdrawal Reject. "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Check PP rotates softly using knob of the CSM(1)"
5K6P400 PP lose return position movement error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Withdrawal Reject. Check PP rotates softly using knob of the CSM(1)"
5K6P300 PP separate position movement error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Withdrawal Reject. Check PP rotates softly using knob of the CSM(1)"
5K6P200 PP deposit position movement error during Withdrawal "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Reject. Check PP rotates softly using knob of the CSM(1)"
5K6P100 PP withdrawal(stack) position movement error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Withdrawal Reject. Check PP rotates softly using knob of the CSM(1)"
5K6G500 Error of Notes's Dispensed position of BP during "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
Withdrawal Reject. substance inside of the CSM"
5K6G400 BP Sepsration Control error during Withdrawal Reject. "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
substance inside of the CSM"
5K6G300 Error of BP separate position movement during "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
Withdrawal Reject. substance inside of the CSM"
5K6G200 Error of BP Depositing position movement during "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
Withdrawal Reject. substance inside of the CSM"
5K6G100 Error of BP stack position movement during Withdrawal "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
Reject. substance inside of the CSM"
5K5S200 Undefined command of RC5 during Withdrawal Reject. 1. Operate to initialize BRM(Recovery)
5K5S100 Undefined return value of RC5 during Withdrawal 1. Operate to initialize BRM(Recovery)
5K5R300 Reject.
RC5 message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Reject Error. occurred (message timeout error) after initialization"

5K5R200 RC5 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Withdrawal Reject. occurred (message timeout error) after initialization"

5K5R100 RC5 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal Reject. occurred (message timeout error) after initialization"

5K5J300 Failure to RC5 full check during Withdrawal Reject. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Check the stage status after open the recycle cassette(A)5. Check
contamination of sensor GS112"

5K5GL00 Failure to move RC5 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal Reject.(Motor status error) cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS507 sensor status if there are No notes or substance"

5K5GK00 Failure to RC5 stack roller retreat during Withdrawal "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Reject.(Motor status error) cassette (E) . 4. Put down the Stage after open the recycle cassette door
(E)5.Check the jam removal knob rotates softly"

5K5GJ00 Failure of RC5 stack roller retreat during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Reject.(Overrun) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

© Hyosung TNS Inc. All Rights Reserved. 106


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5K5GH00 Encoder Sensor(GS513) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
direction during Withdrawal Reject. wheels on the upper side.5. See whether GS513 works fine if there is nothing
jammed."

5K5GG00 Encoder Sensor(GS513) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
direction during Withdrawal Reject. wheels on the upper side.5. See whether GS513 works fine if there is nothing
jammed."

5K5GC00 Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
during Withdrawal Reject. wheels on the upper side.5. See whether GS507 works fine if there is nothing
jammed."

5K5GB00 Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
during Withdrawal Reject. wheels on the upper side.5. See whether GS507 works fine if there is nothing
jammed."

5K5GA00 RC5 solenoid echo error duing Withdrawal Reject. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette(A) and reload4. Replace the cassette when same error occurs"

5K5G800 RC5 Push pressure Movement error during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Reject. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the upper side of the recycle cassette"

5K5G600 Exceeds retry count limit of detecting RC5 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Withdrawal Reject. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5K5G500 Failure of RC5 stack roller retreat during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Reject.(sensor error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5K5G400 Failure to upword moving of PP during RC5 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Withdrawal Reject. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5K5G200 Failure to move stack position of RC5 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal Reject. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5K5G100 Failure of return notes to RC5 during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Reject. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K57500 Error occurred by the notes disorder on the GS505 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Reject. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K56500 Error occurred by the Return Transport Path(GS505) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Reject. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K55500 Error occurred by the Transport Path(GS505) during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal Reject. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 107


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5K52500 Error occurred by the notes remained on the (GS505) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Reject. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K52200 Error occurred by the notes remained on the GS502 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Reject. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K52100 Error occurred by the notes remained on the GS501 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Reject. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K51500 GS505 dark jam error during Withdrawal Reject. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K51200 GS502 sensor jam during Withdrawal Reject. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K51100 GS501 sensor jam during Withdrawal Reject. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K50500 GS505 light jam error during Withdrawal Reject. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the
recycle cassette(18)4. Rotate the knob of the Mid Transport Path5. Remove the
Jam on the Mid Transport Path(13)."

5K4S200 Undefined command of RC4 during Withdrawal Reject. 1. Operate to initialize BRM(Recovery)
5K4S100 Undefined return value of RC4 during Withdrawal 1. Operate to initialize BRM(Recovery)
5K4R300 Reject.
RC4 message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Reject Error. occurred (message timeout error) after initialization"

5K4R200 RC4 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Withdrawal Reject. occurred (message timeout error) after initialization"

5K4R100 RC4 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal Reject. occurred (message timeout error) after initialization"

5K4J300 Failure to RC4 full check during Withdrawal Reject. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Check the stage status after open the recycle cassette(A)5. Check
contamination of sensor GS112"

5K4GL00 Failure to move RC4 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal Reject.(Motor status error) cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS407 sensor status if there are No notes or substance"

5K4GK00 Failure to RC4 stack roller retreat during Withdrawal "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Reject.(Motor status error) cassette (D) . 4. Put down the Stage after open the recycle cassette door
(D)5.Check the jam removal knob rotates softly"

5K4GJ00 Failure of RC4 stack roller retreat during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Reject.(Overrun) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

© Hyosung TNS Inc. All Rights Reserved. 108


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5K4GH00 Encoder Sensor(GS413) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
direction during Withdrawal Reject. wheels on the upper side.5. See whether GS413 works fine if there is nothing
jammed."

5K4GG00 Encoder Sensor(GS413) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
direction during Withdrawal Reject. wheels on the upper side.5. See whether GS413 works fine if there is nothing
jammed."

5K4GC00 Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
during Withdrawal Reject. wheels on the upper side.5. See whether GS407 works fine if there is nothing
jammed."

5K4GB00 Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
during Withdrawal Reject. wheels on the upper side.5. See whether GS407 works fine if there is nothing
jammed."

5K4GA00 RC4 solenoid echo error duing Withdrawal Reject. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette(A) and reload4. Replace the cassette when same error occurs"

5K4G800 RC4 Push pressure Movement error during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Reject. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the upper side of the recycle cassette"

5K4G600 Exceeds retry count limit of detecting RC4 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Withdrawal Reject. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5K4G500 Failure of RC4 stack roller retreat during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Reject.(sensor error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5K4G400 Failure to upword moving of PP during RC4 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Withdrawal Reject. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5K4G200 Failure to move stack position of RC4 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal Reject. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5K4G100 Failure of return notes to RC4 during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Reject. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K47500 Error occurred by the notes disorder on the GS405 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Reject. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K46500 Error occurred by the Return Transport Path(GS405) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Reject. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 109


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5K45500 Error occurred by the Transport Path(GS405) during "0. During the """""Withdrawal Reject""""" transaction, the banknote is detected at
Withdrawal Reject. the seneor GS405 that is not note transport path1. Open the Lower Unit2. Open the
Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after
open the recycle cassette door (D)5. Remove notes and substance using jam
removal Knob in the upper side6. Check whether the sensor is contaminated
(blocked) by cash / notes or a foriegn substance / material"

5K42500 Error occurred by the notes remained on the GS405 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Reject. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K42200 Error occurred by the notes remained on the GS402 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Reject. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K42100 Error occurred by the notes remained on the GS401 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Reject. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K41500 GS405 dark jam error during Withdrawal Reject. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K41200 GS402 sensor jam during Withdrawal Reject. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K41100 GS401 sensor jam during Withdrawal Reject. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K40500 GS405 light jam error during Withdrawal Reject. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the
recycle cassette(17)4. Rotate the knob of the Mid Transport Path5. Remove the
Jam on the Mid Transport Path(13)."

5K3S200 Undefined command of RC3 during Withdrawal Reject. 1. Operate to initialize BRM(Recovery)
5K3S100 Undefined return value of RC3 during Withdrawal 1. Operate to initialize BRM(Recovery)
5K3R300 Reject.
RC3 message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Reject Error. occurred (message timeout error) after initialization"

5K3R200 RC3 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Withdrawal Reject. occurred (message timeout error) after initialization"

5K3R100 RC3 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal Reject. occurred (message timeout error) after initialization"

5K3J300 Failure to RC3 full check during Withdrawal Reject. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Check the stage status after open the recycle cassette(A)5. Check
contamination of sensor GS112"

5K3GL00 Failure to move RC3 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal Reject.(Motor status error) cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS307 sensor status if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 110


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5K3GK00 Failure to RC3 stack roller retreat during Withdrawal "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Reject.(Motor status error) cassette (C) . 4. Put down the Stage after open the recycle cassette door
(C)5.Check the jam removal knob rotates softly"

5K3GJ00 Failure of RC3 stack roller retreat during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Reject.(Overrun) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5K3GH00 Encoder Sensor(GS313) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
direction during Withdrawal Reject. wheels on the upper side.5. See whether GS313 works fine if there is nothing
jammed."

5K3GG00 Encoder Sensor(GS313) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
direction during Withdrawal Reject. wheels on the upper side.5. See whether GS313 works fine if there is nothing
jammed."

5K3GC00 Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
during Withdrawal Reject. wheels on the upper side.5. See whether GS307 works fine if there is nothing
jammed."

5K3GB00 Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
during Withdrawal Reject. wheels on the upper side.5. See whether GS307 works fine if there is nothing
jammed."

5K3GA00 RC3 solenoid echo error duing Withdrawal Reject. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette(A) and reload4. Replace the cassette when same error occurs"

5K3G800 RC3 Push pressure Movement error during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Reject. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the upper side of the recycle cassette"

5K3G600 Exceeds retry count limit of detecting RC3 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Withdrawal Reject. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5K3G500 Failure of RC3 stack roller retreat during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Reject.(sensor error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5K3G400 Failure to upword moving of PP during RC3 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Withdrawal Reject. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5K3G200 Failure to move stack position of RC3 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal Reject. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5K3G100 Failure of return notes to RC3 during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Reject. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K37500 Error occurred by the notes disorder on the GS305 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Reject. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 111


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5K36500 Error occurred by the Return Transport Path(GS305) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Reject. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K35500 Error occurred by the Transport Path(GS305) during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal Reject. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K32500 Error occurred by the Notes remaining(GS305) during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal Reject. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K32200 Error occurred by the notes remained on the GS302 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Reject. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K32100 Error occurred by the notes remained on the GS301 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Reject. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K31500 GS305 dark jam error during Withdrawal Reject. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K31200 GS302 sensor jam during Withdrawal Reject. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K31100 GS301 sensor jam during Withdrawal Reject. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K30500 GS305 light jam error during Withdrawal Reject. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the
recycle cassette(16)4. Rotate the knob of the Mid Transport Path5. Remove the
Jam on the Mid Transport Path(13)."

5K2S200 Undefined command of RC2 during Withdrawal Reject. 1. Operate to initialize BRM(Recovery)
5K2S100 Undefined return value of RC2 during Withdrawal 1. Operate to initialize BRM(Recovery)
5K2R300 Reject.
RC2 message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Reject Error. occurred (message timeout error) after initialization"

5K2R200 RC2 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Withdrawal Reject. occurred (message timeout error) after initialization"

5K2R100 RC2 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal Reject. occurred (message timeout error) after initialization"

5K2J300 Failure to RC2 full check during Withdrawal Reject. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Check the stage status after open the recycle cassette(A)5. Check
contamination of sensor GS112"

© Hyosung TNS Inc. All Rights Reserved. 112


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5K2GL00 Failure to move RC2 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal Reject.(Motor status error) cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS207 sensor status if there are No notes or substance"

5K2GK00 Failure to RC2 stack roller retreat during Withdrawal "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Reject.(Motor status error) cassette (B) . 4. Put down the Stage after open the recycle cassette door
(B)5.Check the jam removal knob rotates softly"

5K2GJ00 Failure of RC2 stack roller retreat during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Reject.(Overrun) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5K2GH00 Encoder Sensor(GS213) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
direction during Withdrawal Reject. wheels on the upper side.5. See whether GS213 works fine if there is nothing
jammed."

5K2GG00 Encoder Sensor(GS213) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
direction during Withdrawal Reject. wheels on the upper side.5. See whether GS213 works fine if there is nothing
jammed."

5K2GC00 Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
during Withdrawal Reject. wheels on the upper side.5. See whether GS207 works fine if there is nothing
jammed."

5K2GB00 Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
during Withdrawal Reject. wheels on the upper side.5. See whether GS207 works fine if there is nothing
jammed."

5K2GA00 RC2 solenoid echo error duing Withdrawal Reject. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette(A) and reload4. Replace the cassette when same error occurs"

5K2G800 RC2 Push pressure Movement error during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Reject. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the upper side of the recycle cassette"

5K2G600 Exceeds retry count limit of detecting RC2 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Withdrawal Reject. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5K2G500 Failure of RC2 stack roller retreat during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Reject.(sensor error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5K2G400 Failure to upword moving of PP during RC2 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Withdrawal Reject. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5K2G200 Failure to move stack position of RC2 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal Reject. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5K2G100 Failure of return notes to RC2 during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Reject. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 113


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5K27500 Error occurred by the notes disorder on the GS205 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Reject. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K26500 Error occurred by the Return Transport Path(GS205) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Reject. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K25500 Error occurred by the Transport Path(GS205) during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal Reject. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K22500 Error occurred by the notes remained on the GS205 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Reject. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K22200 Error occurred by the notes remained on the GS202 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Reject. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K22100 Error occurred by the notes remained on the GS201 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Reject. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K21500 GS205 dark jam error during Withdrawal Reject. "0. During the """""Withdrawal Reject""""" tranjaction, the banknote is staying on the
GS205 sensor1. Open the Lower Unit2. Open the Mid Transport Path3. Remove
the recycle cassette (B)4. Put down the Stage after open the recycle cassette door
(B)5. Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn
substance / material"

5K21200 GS202 sensor jam during Withdrawal Reject. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K21100 GS201 sensor jam during Withdrawal Reject. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K20500 GS205 light jam error during Withdrawal Reject. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the
recycle cassette(15)4. Rotate the knob of the Mid Transport Path5. Remove the
Jam on the Mid Transport Path(13)."

5K1S200 Undefined command of RC1 during Withdrawal Reject. 1. Operate to initialize BRM(Recovery)
5K1S100 Undefined return value of RC1 during Withdrawal 1. Operate to initialize BRM(Recovery)
5K1R300 Reject.
RC1 message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Reject Error. occurred (message timeout error) after initialization"

5K1R200 RC1 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Withdrawal Reject. occurred (message timeout error) after initialization"

© Hyosung TNS Inc. All Rights Reserved. 114


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5K1R100 RC1 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal Reject. occurred (message timeout error) after initialization"

5K1J300 Failure to RC1 full check during Withdrawal Reject. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Check the stage status after open the recycle cassette(A)5. Check
contamination of sensor GS112"

5K1GL00 Failure to move RC1 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal Reject.(Motor status error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS107 sensor status if there are No notes or substance"

5K1GK00 Failure of RC1 stack roller retreat during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Reject.(Motor status error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5K1GJ00 Failure of RC1 stack roller retreat during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Reject.(Overrun) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5K1GH00 Encoder Sensor(GS113) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
direction during Withdrawal Reject. wheels on the upper side.5. See whether GS113 works fine if there is nothing
jammed."

5K1GG00 Encoder Sensor(GS113) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
direction during Withdrawal Reject. wheels on the upper side.5. See whether GS113 works fine if there is nothing
jammed."

5K1GC00 Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
during Withdrawal Reject. wheels on the upper side.5. See whether GS107 works fine if there is nothing
jammed."

5K1GB00 Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
during Withdrawal Reject. wheels on the upper side.5. See whether GS107 works fine if there is nothing
jammed."

5K1GA00 RC1 solenoid echo error duing Withdrawal Reject. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette(A) and reload4. Replace the cassette when same error occurs"

5K1G800 RC1 Push pressure Movement error during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Reject. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the upper side of the recycle cassette"

5K1G600 Exceeds retry count limit of detecting RC1 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Withdrawal Reject. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5K1G500 Failure of RC1 stack roller retreat during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Reject.(sensor error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5K1G400 Failure to upword moving of PP during RC1 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Withdrawal Reject. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5K1G200 Failure to move stack position of RC1 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal Reject. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

© Hyosung TNS Inc. All Rights Reserved. 115


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5K1G100 Failure of return notes to RC1 during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Reject. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K17500 Error occurred by the notes disorder on the GS105 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Reject. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K16500 Error occurred by the Return Transport Path(GS105) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Reject. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K15500 Error occurred by the Transport Path(GS105) during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal Reject. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K12500 Error occurred by the Notes remaining(GS105) during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal Reject. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K12200 Error occurred by the notes remained on the GS102 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Reject. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K12100 Error occurred by the notes remained on the GS101 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Reject. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K11500 GS105 dark jam error during Withdrawal Reject. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K11200 GS102 sensor jam during Withdrawal Reject. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K11100 GS101 sensor jam during Withdrawal Reject. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5K10500 GS105 light jam error during Withdrawal Reject. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the
recycle cassette(14)4. Rotate the knob of the Mid Transport Path5. Remove the
Jam on the Mid Transport Path(13)."

5K0R300 BM message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Reject Error. occurred (message timeout error) after initialization"

© Hyosung TNS Inc. All Rights Reserved. 116


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5K0R200 BM message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Withdrawal Reject. occurred (message timeout error) after initialization"

5K0R100 BM message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal Reject. occurred (message timeout error) after initialization"

5K0QA00 BC open error during Withdrawal Reject. "1. Open the upper unit2. Open the customer service module (CSM)3. Check the
lock lever in the BC"
5K0Q900 BMD removal error during Withdrawal Reject. 1. Check the lower Unit load/removal
5K0Q800 BMD inter lock error during Withdrawal Reject. "1. Check the lower Unit load/removal2. Replace a cherry switch when error
occures"
5K0Q700 RJC removal error during Withdrawal Reject. "0. During the """""Withdrawal Reject""""" tranjaction, the RJC is not installed
properly(the GS024 sensor is detected to the """""Dark""""")1. Open the Lower
Unit2. Open the Mid Transport Path3. Check the reject CST(21) Load/Removal"

5K0Q600 CSM open error during Withdrawal Reject. "1. Open the upper unit2. Check to open/close CSM3. Check the sensors GS011"

5K0Q500 Safe door open error during Withdrawal Reject. 1. Check the safe door open
5K0Q400 BMU removal error during Withdrawal Reject. 1. Check Load/Removal of the upper unit
5K0Q300 BMU inter lock error during Withdrawal Reject. "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error
occures"
5K0Q200 TE open error during Withdrawal Reject. "1. Open the upper Unit2. Check open/close of TE(12)"
5K0Q100 UTC removal error during Withdrawal Reject. "1. Open the upper unit2. Check removal of the cassette not received(9)"

5K0NC00 Failure to check the last note at the termination of mid "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
transport path during Withdrawal Reject. occurred (message timeout error) after initialization"

5K0NA00 Checksum error when separate TE notes from TE 1. Operate to initialize BRM(Recovery)
during Withdrawal Reject.
5K0N900 Pick-up count did not match up with stack count when 1. Operate to initialize BRM(Recovery)
separate end in the Withdrawal Reject.
5K0K100 Erro of failure to duplicate serial number during "1. Check the duplicate note and remove the note.2. Operate to initialize
Withdrawal Reject.. BRM(Recovery)"
5K0G200 Failure to 3 Way Gate 120 degree mode conversion "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
during Withdrawal Reject. substance from the gate in the Rear Transport Path"
5K0G100 Failure to 3 Way Gate 0 degree mode conversion "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
during Withdrawal Reject. substance from the gate in the Rear Transport Path"
5K0F700 Decreassed encoder count of GM004 moter less than 1. Operate to initialize BRM(Recovery)
previous values during Withdrawal Reject.
5K0F600 Decreased encoder count of GM002 moter less than 1. Operate to initialize BRM(Recovery)
previous values during Withdrawal Reject.
5K0F500 Decreased encoder count of GM001 moter less than 1. Operate to initialize BRM(Recovery)
previous values during Withdrawal Reject.
5K0F400 GM004 motor error during Withdrawal Reject. "0. During the """""Withdrawal Reject""""" mode, the motor(GM004) of the Upper
Unit(BMU) cannot not rotate at normal speed1. Open the Lower Unit2. Check that
the knob of the Mid Transport Path ratate smoothly3. Remove notes and substance
in the Mid Transport Path(13)4. Check whether the sensor(GS023) is contaminated
(blocked) by cash / notes or a foriegn substance / material"

5K0F200 GM002 motor step out return error during Withdrawal "1. Open the upper unit2. Check the Rear Transport Path(8) knob rotates
Reject. softly3.Check remained Notes and substance in the upper Transport Path4. Check
the sensor GS007 status"
5K0F100 GM001 motor step out return error during Withdrawal "1. Open the upper unit2. Check the Front Transport Path(4) knob rotates softly
Reject. 3.Check remained Notes and substance in the upper Transport Path4. Check the
sensor GS804 status"
5K0DY00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
Withdrawal Reject.
5K0DX00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
Withdrawal Reject.
5K0DW00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
Withdrawal Reject.
5K0DV00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
Withdrawal Reject.
5K0DU00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
Withdrawal Reject.
5K0DT00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
Withdrawal Reject.

© Hyosung TNS Inc. All Rights Reserved. 117


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5K0DS00 Error of failure to synchronizing recognition during 1. Initialize BRM unit (recovery)
Withdrawal Reject.
5K0DR00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
Withdrawal Reject.
5K07W00 Error occurred by the notes disorder on the GS802 "0. During the """""withdrawal Reject""""" transaction, the sensor(GS802) is
during Withdrawal Reject . detected abnormally.1. Open the Upper Unit2. Open the BC (5)3. Remove notes
and substance in the BC(5)"
5K07Q00 Error occurred by the notes disorder on the GS034 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Withdrawal Reject . notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5K07P00 GS033 error occurred by the notes disorder on the "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Withdrawal Reject . notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5K07N00 Error occurred by the notes disorder GS032 on the "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Withdrawal Reject . notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5K07M00 Error occurred by the notes disorder on the GS031 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Withdrawal Reject . notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5K07K00 Error occurred by the notes disorder on the GS703 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Withdrawal Reject . TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5K07J00 Error occurred by the notes disorder on the GS619 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Withdrawal Reject . notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5K07H00 Error occurred by the notes disorder on the GS618 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Withdrawal Reject . notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5K07G00 Error occurred by the notes disorder on the GS614 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Withdrawal Reject . notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

5K07B00 Error occurred by the notes disorder on the GS022 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
during Withdrawal Reject . and the foreign substance from the reject cassette (19)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

5K07A00 Error occurred by the notes disorder on the GS021 "1. Open the lower unit2. Remove notes and substance in the Mid Transport
during Withdrawal Reject . Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"
5K07600 Error occurred by the notes disorder on the GS006 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Withdrawal Reject . cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(7)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5K07500 Error occurred by the notes disorder on the GS005 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes
during Withdrawal Reject. and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5K07400 Error occurred by the notes disorder on the GS004 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Withdrawal Reject . cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5K07300 Error occurred by the notes disorder on the GS003 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
during Withdrawal Reject . Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5K07200 Error occurred by the notes disorder on the GS002 "1. Open the upper unit2. Open the Front Transport Path (4)3. Remove the notes
during Withdrawal Reject . and the substance from the Front Transport Path (4)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 118


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5K07100 Error occurred by the notes disorder on the GS801 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Withdrawal Reject. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5K06J00 Error occurred by the Return Transport Path(GS619) "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Withdrawal Reject. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5K06H00 Error occurred by the Return Transport Path(GS618) "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Withdrawal Reject. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5K06G00 Error occurred by the Return Transport Path(GS614) "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Withdrawal Reject. notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

5K06600 Error occurred by the Return Transport Path(GS006) "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Withdrawal Reject. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(7)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5K06400 Error occurred by the Return Transport Path(GS004) "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the
during Withdrawal Reject. cassette not received(9)4. Remove substance in the Rear Transport Path(8)5.
Check whether the sensor is contaminated or not if there are No notes or
substance."

5K05600 Error occurred by the Transport Path on the GS006 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Withdrawal Reject. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(7)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5K05400 Error occurred by the Transport Path on the GS004 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the
during Withdrawal Reject. cassette not received(9)4. Remove substance in the Rear Transport Path(8)5.
Check whether the sensor is contaminated or not if there are No notes or
substance."

5K02W00 Error occurred by the notes remained on the during "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
GS802 during Withdrawal Reject. BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

5K02Q00 Error occurred by the notes remained on the during "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
GS034 during Withdrawal Reject. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5K02P00 Error occurred by the notes remained on the during "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
GS033 during Withdrawal Reject. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5K02N00 Error occurred by the notes remained on the during "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
GS032 during Withdrawal Reject. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5K02M00 Error occurred by the notes remained on the during "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
GS031 during Withdrawal Reject. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5K02K00 Error occurred by the notes remained on the during "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
GS703 during Withdrawal Reject. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5K02J00 Error occurred by the notes remained on the during "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
GS619 during Withdrawal Reject. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5K02H00 Error occurred by the notes remained on the during "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
GS618 during Withdrawal Reject. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 119


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5K02G00 Error occurred by the notes remained on the during "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
GS614 during Withdrawal Reject. notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

5K02B00 Error occurred by the notes remained on the during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
GS022 during Withdrawal Reject. and the foreign substance from the reject cassette (19)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

5K02A00 Error occurred by the notes remained on the during "1. Open the lower unit2. Remove notes and substance in the Mid Transport
GS021 during Withdrawal Reject. Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"
5K02600 Error occurred by the notes remained on the during "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
GS006 during Withdrawal Reject. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(7)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5K02500 Error occurred by the notes remained on the during "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes
GS005 during Withdrawal Reject. and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5K02400 Error occurred by the notes remained on the during "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
GS004 during Withdrawal Reject. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5K02300 Error occurred by the notes remained on the during "0. During the """""Withdrawal Reject""""" tranjaction, the banknote is staying on the
GS003 during Withdrawal Reject. GS003 sensor1. Open the Upper Unit.2. Open TE(12)3. Open the Rear Transport
Path(6)4. Remove the notes and substance on the Rear Transport Path(6)5. Check
whether the sensor is contaminated (blocked) by cash / notes or a foriegn
substance / material"

5K02200 Error occurred by the notes remained on the during "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
GS002 during Withdrawal Reject. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5K02100 Error occurred by the notes remained on the during "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
GS801 during Withdrawal Reject. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5K01W00 GS802 dark jam error during Withdrawal Reject. "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

5K01Q00 GS034 dark jam error during Withdrawal Reject. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5K01P00 GS033 dark jam error during Withdrawal Reject. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5K01N00 GS032 dark jam error during Withdrawal Reject. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5K01M00 GS031 dark jam error during Withdrawal Reject. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5K01K00 GS703 dark jam error during Withdrawal Reject. "0. During the """""Withdrawal Reject""""" mode, the banknote is staying on the
GS703 sensor1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3.
Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport
Path(11)"
5K01J00 GS619 dark jam error during Withdrawal Reject. "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance."

© Hyosung TNS Inc. All Rights Reserved. 120


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5K01H00 GS618 dark jam error during Withdrawal Reject. "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance."

5K01G00 GS614 dark jam error during Withdrawal Reject. "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
substance in the CSM(3)4. Check whether the sensor is contaminated or not if
there are No notes or substance."

5K01B00 GS022 dark jam error during Withdrawal Reject. "0. During the """""Withdrawal Reject""""" mode, the banknote is staying on the
GS022 sensor1. Open the Lower Unit2. Open the Mid Transport Path3. Remove
the banknotes and the foreign substance from the reject cassette (19)4. Check
whether the sensor is contaminated (blocked) by cash / notes or a foriegn
substance / material"

5K01A00 GS021 dark jam error during Withdrawal Reject. "0. During the """""Withdrawal Reject""""" tranjaction, the banknote is staying on the
GS021 sensor1. Open the Lower Unit(BMD)2. Remove notes and substance in the
Mid Transport Path(13)3. Check whether the sensor(GS021) is contaminated
(blocked) by cash / notes or a foriegn substance / material"

5K01600 GS006 dark jam error during Withdrawal Reject. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the
cassette not received(9)4. Remove substance in the Rear Transport Path(7)5.
Check whether the sensor is contaminated or not if there are No notes or
substance."

5K01500 GS005 dark jam error during Withdrawal Reject. "0. During the """""Withdrawal Reject""""" tranjaction, the banknote is staying on the
GS005 sensor1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3.
Remove notes and substance in the Rear Transport Path(11)4. Check whether the
sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"

5K01400 GS004 dark jam error during Withdrawal Reject. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the
cassette not received(9)4. Remove substance in the Rear Transport Path(8)5.
Check whether the sensor is contaminated or not if there are No notes or
substance."

5K01300 GS003 dark jam error during Withdrawal Reject. "1. Open the upper unit. 2. Open TE(12) 3. Open the Rear Transport Path(6)4.
Remove the notes and substance on the Rear Transport Path(6)5. Check whether
the sensor is contaminated or not if there are No notes or substance "

5K01200 GS002 dark jam error during Withdrawal Reject. "0. During the """""Withdrawal Reject""""" tranjaction, the banknote is staying on the
GS002 sensor1. Open the Upper Unit2. Open the customer service module
(CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front
Transport Path (4)5. Check whether the sensor is contaminated (blocked) by cash /
notes or a foriegn substance / material"

5K01100 GS801 dark jam error during Withdrawal Reject. "0. During the """""Withdrawal Reject""""" tranjaction, the banknote is staying on the
GS801 sensor1. Open the Upper Unit2. Open the customer service module
(CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front
Transport Path (4)5. Check whether the sensor is contaminated (blocked) by cash /
notes or a foriegn substance / material"

5K00W00 GS802 light jam error during Withdrawal Reject. "1. Open the upper unit2. Open the CSM and TE(12)3. Open BC(5) and Rear
Transport Path(6)4. Remove the Jam between BC(5) and Rear Transport Path(6)."

5K00Q00 GS034 light jam error during Withdrawal Reject. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the
Jam on the Mid Transport Path(13). "
5K00P00 GS033 light jam error during Withdrawal Reject. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the
Jam on the Mid Transport Path(13). "
5K00N00 GS032 light jam error during Withdrawal Reject. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the
Jam on the Mid Transport Path(13). "
5K00M00 GS031 light jam error during Withdrawal Reject. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the
Jam on the Mid Transport Path(13). "
5K00B00 GS022 light jam error during Withdrawal Reject. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the
Jam on the Mid Transport Path(13). "
5K00A00 GS021 light jam error during Withdrawal Reject. "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
BC(5)4. Rotate the knob of the Rear Transport Path(4)5. Remove notes in BC"

© Hyosung TNS Inc. All Rights Reserved. 121


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5K00500 GS005 light jam error during Withdrawal Reject. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the Jam
between TE(12) and Rear Transport Path(11)."

5K00400 GS004 light jam error during Withdrawal Reject. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove jam
between TE(12) and Rear Transport Path(8)"

5K00300 GS003 Light JamError during Withdrawal Reject. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
Transport Path(6)4. Remove the Jam between Rear Transport Path(11) and Rear
Transport Path(6)."
5K00200 GS002 light jam error during Withdrawal Reject. "0. During the """""Withdrawal Reject""""" tranjaction, the banknote is staying on the
note transport path between the BC and the Mid Transport Path1. Open the Lower
Unit(BMD)2. Remove notes and substance in the Mid Transport Path(13)3. Check
whether the sensor(GS801) is contaminated (blocked) by cash / notes or a foriegn
substance / material"

5K00100 GS801 light jam error during Withdrawal Reject. "1. Open the upper unit. 2. Open the customer service module (CSM)3. Open the
BC(5) 4.Remove notes and substance in the Front Transport Path(4) 5. Check
whether the sensor is contaminated or not if there are No notes or substance "

5JUS300 USB command data length error when Stop Ready. "1. Check USB connection2. Operate to initialize BRM(Recovery)"

5JUS100 USB sequence number duplicate error when Stop 1. Restart over AP-SP
5JBSS00 Ready.
Parameter disorder of Auto Dimming Command during 1. Operate to initialize BRM(Recovery)
Stop Ready.
5JBSQ00 Parameter Perform disorder of Auto Dimming Results 1. Operate to initialize BRM(Recovery)
Command Read during Stop Ready.
5JBS200 RBU connection MI error when Stop Ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5JBS100 RBU connection sequence error when Stop Ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5JBS000 RBU communication timeout error when Stop Ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5JBR800 RBU sensor auto dimming response message timeout "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
error during Stop Ready. occurred (message timeout error) after initialization"

5JBR000 RBU response timeout during Stop Ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5JAH500 Error to NVRAM(128denominations) Read/ Write "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
during Stop Ready. occurred (message timeout error) after initialization"

5JAEF00 RBU RS485 connection line disorder during Stop "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready. occurred (message timeout error) after initialization"

5JAEE00 RBU RS485 communication sequence disorder during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Stop Ready. occurred (message timeout error) after initialization"

5JAE600 Error to received Stop Ready. during TE Button "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Operating. occurred (message timeout error) after initialization"

5JAE400 Stop Ready transaction was executed without "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Initializing after power on . for TM Test-> Initail Info Set -> Initialization"
5JAE300 Received operation command without System Info "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Read Command during Stop Ready. for TM Test-> Initail Info Set -> Initialization"
5JAE200 Status on not operation receiption command during "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Stop Ready. for TM Test-> Initail Info Set -> Initialization"
5JAE100 Received operation command without Initial Info Set "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
during Stop Ready. for TM Test-> Initail Info Set -> Initialization"
5J8S900 Receive retry error from BC during Stop Ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5J8S400 Receive ETC. error from BC during Stop Ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

© Hyosung TNS Inc. All Rights Reserved. 122


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5J8S200 Receive abnormal BCC from BC during Stop Ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5J8S100 Receive abnormal MI from BC during Stop Ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5J8R900 BC message timeout error during Stop Ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5J8HS29 Error of the BC Stop MR/UV/DD Sampling BCU Ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Stop Ready. occurred after initialization"
5J8HS28 Error of the BC Stop DAC Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Stop Ready. occurred after initialization"
5J8HS22 Error of the BC Stop Sensor(MR/UV/DD/Gate) Power "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Off Scan Driver Init During in the Stop Ready. occurred after initialization"
5J8HS1B Error of the Hall Sensor Shading Fail BCU Ready "1. Retry to Hall Sensor Shading"
During in the Stop Ready.
5J8HS1A Error of the Hall Sensor Dac Set Fail BCU Ready "1. Check to Hall Sensor2. Check to Hall Sensor Connected Cable"
During in the Stop Ready.
5J8HS19 Error of the MR/UV/DD Sampling BCU Ready During "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Stop Ready. occurred after initialization"
5J8HS18 Error of the DAC Set Fail BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Stop Ready. occurred after initialization"
5J8HS17 Error of the AFE Chip Set BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Stop Ready. occurred after initialization"
5J8HS15 Error of the CIS Shading BCU Ready During in the "1. Retry to Cis Sensor Shading"
5J8HS14 Stop Ready.
Error of the Light Source Set Fail BCU Ready During in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Stop Ready. occurred after initialization"
5J8HS13 Error of the CIS Led On Value Set Fail BCU Ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Stop Ready. occurred after initialization"
5J8HS12 Error of the Sensor(MR/UV/DD/Gate) Power Off BCU "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready During in the Stop Ready. occurred after initialization"
5J8HS11 Error of the Fpga Write BCU Ready During in the Stop "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready. occurred after initialization"
5J8HS08 Error of the DAC Set Fail Scan Driver Init During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Stop Ready. occurred after initialization"
5J8HS05 Error of the CIS Shading Scan Driver Init During in the 1. Retry to Cis Sensor Shading
Stop Ready.
5J8HS04 Error of the Light Source Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Stop Ready. occurred after initialization"
5J8HS03 Error of the CIS Led On Value Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Stop Ready. occurred after initialization"
5J8HS02 Error of the Sensor(MR/UV/DD/Gate) Power Off Scan "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Driver Init During in the Stop Ready. occurred after initialization"
5J8HS01 Error of the Fpga Write Scan Driver Init During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Stop Ready. occurred after initialization"
5J8HJ03 Error of Currency Set Recognition Algorithm in the Stop "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready. occurred after initialization"
5J8HJ02 Error of Ready Recognition Algorithm in the Stop "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready. occurred after initialization"
5J8HJ01 Error of Initialize Recognition Algorithm in the Stop "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready. occurred after initialization"
5J8HI04 Error of Timeout during BcUsbTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Stop Ready. occurred after initialization"
5J8HI03 Error of Timeout during UartTask Message in the Stop "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready. occurred after initialization"
5J8HI02 Error of Timeout during ScanTask Message Message "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Stop Ready. occurred after initialization"
5J8HI01 Error of Timeout during RecogTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Stop Ready. occurred after initialization"
5J8HG37 Error of transaction setting during receiving BCU "1. Check to the transaction setting2. Operate to initialize BRM(Recovery)3. Reboot
mode command in the Stop Ready . the system when same error occurred (message timeout error) after initialization"

5J8HG36 Error of recognized mode during receiving BCU mode "1. Check to the recoginzed mode2. Operate to initialize BRM(Recovery)3. Reboot
command in the Stop Ready . the system when same error occurred (message timeout error) after initialization"

© Hyosung TNS Inc. All Rights Reserved. 123


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5J8HG24 Error of encoder set-up mode during receiving BCU "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
ready command in the Stop Ready . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

5J8HG23 Error of set up for DD sensor DAC during receiving "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
BCU ready command in the Stop Ready . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

5J8HG22 Error of DD sensor initialization during receiving BCU "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
ready command in the Stop Ready . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

5J8HG21 Error of power on during receiving BCU ready "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
command in the Stop Ready . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

5J8HG20 Error to initialize CIS during receiving BCU ready "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
command in the Stop Ready . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

5J8HG12 BC spec differs from data write command paramter in "1. Check the BCU specifications.2. Operate to initialize BRM(Recovery)3. Reboot
the Stop Ready. the system when same error occurred after initializatio"

5J8HG11 Error of no country code set up during receiving BCU "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system
ready command in the Stop Ready . when same error occurred after initialization"
5J8HG10 Error of no recognition DB for the country during "1. Check the country 2. Download DB again after delecting all recognition DB3.
receiving BCU data write command in the Stop Ready . Operate to initialize BRM(Recovery)4. Reboot the system when same error
occurred after initialization"
5J8HG09 Error of country-code set up during receiving BCU data "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system
write command in the Stop Ready . when same error occurred after initialization"
5J8HG08 Error of available support country numbers set up "1. Check the country2. Operate to initialize BRM(Recovery)3. Reboot the system
during receiving BCU data write command in the Stop when same error occurred after initialization"
5J8HG07 Ready
Error of. BCU undefined command reception during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Stop Ready. occurred after initialization"
5J8HG06 Error of the BC insert direction during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Stop Ready. occurred after initialization"
5J8HG05 Error of the recognition level set up during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Stop Ready. occurred after initialization"
5J8HG04 Error of mode set up during BCU ready command in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Stop Ready. occurred after initialization"
5J8HG03 Error of the transaction ready set up during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Stop Ready. occurred after initialization"
5J8HG02 Error of the recognition level set up during BCU mode "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Stop Ready. occurred after initialization"
5J8HG01 Error of mode set up during BCU Mode Command in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Stop Ready. occurred after initialization"
5J8HF20 Error to load recognition DB #10 during Stop Ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5J8HF19 Error to load recognition DB #09 during Stop Ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5J8HF18 Error to load recognition DB #08 during Stop Ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5J8HF17 Error to load recognition DB #07 during Stop Ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5J8HF16 Error to load recognition DB #06 during Stop Ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5J8HF15 Error to load recognition DB #05 during Stop Ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5J8HF14 Error to load recognition DB #04 during Stop Ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5J8HF13 Error to load recognition DB #03 during Stop Ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5J8HF12 Error to load recognition DB #02 during Stop Ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5J8HF11 Error to load recognition DB #01 during Stop Ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5J8HF09 Error to FPGA Read during Stop Ready. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."

© Hyosung TNS Inc. All Rights Reserved. 124


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5J8HF08 Error to FPGA initialize during Stop Ready. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."

5J8HF07 Error to load to info of BC FPGA header during Stop "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
Ready.
5J8HF06 Error to BC FPGA configuration during Stop Ready. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."

5J8HF05 Error to BC FPGA data checksum during Stop Ready. "1. Check to BC FPGA File2. Operate to initialize BRM(Recovery)"
5J8HF04 Error to load recognition DB table during Stop Ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5J8HF03 Error to load shading data of the CIS during Stop "1. Operate shading in the BC CIS2. Operate to initialize BRM(Recovery)"
Ready.
5J8HA15 Error GS801A, GS801B, GS802A, GS802B during Stop "1. Check GS801A, GS801B, GS802A, GS802B2. Operate to initialize
Ready. BRM(Recovery)"
5J8HA14 Error GS801B, GS802A, GS802B during Stop Ready. "1. Check GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)"

5J8HA13 Error GS801A, GS802A, GS802B during Stop Ready. "1. Check GS801A, GS802A, GS802B2. Operate to initialize BRM(Recovery)"

5J8HA12 Error GS802A, GS802B during Stop Ready. "1. Check GS802A, GS802B2. Operate to initialize BRM(Recovery)"

5J8HA11 Error GS801A, GS801B, GS802B during Stop Ready. "1. Check GS801A, GS801B, GS802B2. Operate to initialize BRM(Recovery)"

5J8HA10 Error GS801B, GS802B during Stop Ready. "1. Check GS801B, GS802B2. Operate to initialize BRM(Recovery)"

5J8HA09 Error GS801A, GS802B during Stop Ready. "1. Check GS801A, GS802B2. Operate to initialize BRM(Recovery)"

5J8HA08 Error GS802B during Stop Ready. "1. Check GS802B2. Operate to initialize BRM(Recovery)"
5J8HA07 Error GS801A, GS801B, GS802A during Stop Ready. "1. Check GS801A, GS801B, GS802A2. Operate to initialize BRM(Recovery)"

5J8HA06 Error GS801B, GS802A during Stop Ready. "1. Check GS801B, GS802A2. Operate to initialize BRM(Recovery)"

5J8HA05 Error GS801A, GS802A during Stop Ready. "1. Check GS801A, GS802A2. Operate to initialize BRM(Recovery)"

5J8HA04 Error GS802A during Stop Ready. "1. Check GS802A2. Operate to initialize BRM(Recovery)"
5J8HA03 Error GS801A, GS801B during Stop Ready. "1. Check GS801A, GS801B2. Operate to initialize BRM(Recovery)"

5J8HA02 Error GS801B during Stop Ready. "1. Check GS801B2. Operate to initialize BRM(Recovery)"
5J8HA01 Error GS801A during Stop Ready. "1. Check GS801A2. Operate to initialize BRM(Recovery)"
5HUS300 USB command data length error when CST Set Notes "1. Check USB connection2. Operate to initialize BRM(Recovery)"
Count.
5HUS100 USB sequence number duplicate error when CST Set 1. Restart over AP-SP
Notes Count.
5HBS200 RBU connection MI error when CST Set Notes Count. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5HBS100 RBU connection sequence error when CST Set Notes "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Count. occurred (message timeout error) after initialization"

5HBS000 RBU communication timeout error when CST Set "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Notes Count. occurred (message timeout error) after initialization"

5HBHG00 No detect inter lock when RC EEPROM R/W during "1. Check the lower unit status of inter lock2. Exchange or clean the inter lock
CST Set Notes Count. sensor if occur same error"
5HBHF00 RC5 EEPROM data verify error when CST Set Notes "1. Reload the RC after removing RC2. Replace the RC if same error occures
Count. during initialization"
5HBHE00 RC4 EEPROM data verify error when CST Set Notes "1. Reload the RC after removing RC2. Replace the RC if same error occures
Count. during initialization"
5HBHD00 RC3 EEPROM data verify error when CST Set Notes "1. Reload the RC after removing RC2. Replace the RC if same error occures
Count. during initialization"
5HBHC00 RC2 EEPROM data verify error when CST Set Notes "1. Reload the RC after removing RC2. Replace the RC if same error occures
Count. during initialization"
5HBHB00 RC1 EEPROM data verify error when CST Set Notes "1. Reload the RC after removing RC2. Replace the RC if same error occures
Count. during initialization"
5HBHA00 RC5 EEPROM write error when CST Set Notes Count. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5HBH900 RC4 EEPROM write error when CST Set Notes Count. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5HBH800 RC3 EEPROM write error when CST Set Notes Count. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"

© Hyosung TNS Inc. All Rights Reserved. 125


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5HBH700 RC2 EEPROM write error when CST Set Notes Count. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5HBH600 RC1 EEPROM write error when CST Set Notes Count. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5HBH500 RC5 EEPROM read error when CST Set Notes Count. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5HBH400 RC4 EEPROM read error when CST Set Notes Count. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5HBH300 RC3 EEPROM read error when CST Set Notes Count. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5HBH200 RC2 EEPROM read error when CST Set Notes Count. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5HBH100 RC1 EEPROM read error when CST Set Notes Count. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5HASQ00 Received count coming out from UTC2 is more than "1. Check the set up count2. Operate to initialize BRM(Recovery)"
Remain count when received CST Set notes count
5HASP00 Command.count coming out from UTC1 is more than
Received "1. Check the set up count2. Operate to initialize BRM(Recovery)"
Remain count when received CST Set notes count
5HASN00 Command.
Received count coming out from RJC is more than "1. Check the set up count2. Operate to initialize BRM(Recovery)"
Remain count when received CST Set notes count
5HASM00 Command.count coming out from RC5 is more than
Received "1. Check the set up count2. Operate to initialize BRM(Recovery)"
Remain count when received CST Set notes count
5HASL00 Command.count coming out from RC4 is more than
Received "1. Check the set up count2. Operate to initialize BRM(Recovery)"
Remain count when received CST Set notes count
5HASK00 Command.count coming out from RC3 is more than
Received "1. Check the set up count2. Operate to initialize BRM(Recovery)"
Remain count when received CST Set notes count
5HASJ00 Command.count coming out from RC2 is more than
Received "1. Check the set up count2. Operate to initialize BRM(Recovery)"
Remain count when received CST Set notes count
5HASH00 Command.count coming out from RC1 is more than
Received "1. Check the set up count2. Operate to initialize BRM(Recovery)"
Remain count when received CST Set notes count
5HASG00 Command.
UTC2 received denomination is not BRM use "1. Check the set up denomination2. Operate to initialize BRM(Recovery)"
denomination when received CST Set notes count
5HASF00 Command.
UTC1 received denomination is not BRM use "1. Check the set up denomination2. Operate to initialize BRM(Recovery)"
denomination when received CST Set notes count
5HASE00 Command.
RJC received denomination is not BRM use "1. Check the set up denomination2. Operate to initialize BRM(Recovery)"
denomination when received CST Set notes count
5HASD00 Command.
RC5 received denomination is not BRM use "1. Check the set up denomination2. Operate to initialize BRM(Recovery)"
denomination when received CST Set notes count
5HASC00 Command.
RC4 received denomination is not BRM use "1. Check the set up denomination2. Operate to initialize BRM(Recovery)"
denomination when received CST Set notes count
5HASB00 Command.
RC3 received denomination is not BRM use "1. Check the set up denomination2. Operate to initialize BRM(Recovery)"
denomination when received CST Set notes count
5HASA00 Command.
RC2 received denomination is not BRM use "1. Check the set up denomination2. Operate to initialize BRM(Recovery)"
denomination when received CST Set notes count
5HAS900 Command.
RC1 received denomination is not BRM use "1. Check the set up denomination2. Operate to initialize BRM(Recovery)"
denomination when received CST Set notes count
5HAH500 Command.
Error to NVRAM(128denominations) Read/ Write "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
during CST Set Notes Count. occurred (message timeout error) after initialization"

5HAEF00 RBU RS485 connection line disorder during CST Set "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Notes Count. occurred (message timeout error) after initialization"

5HAEE00 RBU RS485 communication sequence disorder during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
CST Set Notes Count. occurred (message timeout error) after initialization"

5HAE600 Error to received CST Set Notes Count. during TE "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Button Operating. occurred (message timeout error) after initialization"

5HAE400 CST Set notes count transaction was executed without "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Initializing after power on . for TM Test-> Initail Info Set -> Initialization"
5HAE300 Received operation command without System Info "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Read during CST Set Notes Count. for TM Test-> Initail Info Set -> Initialization"
5HAE200 Status on not operation receiption command during "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
CST Set Notes Count. for TM Test-> Initail Info Set -> Initialization"
5HAE100 Received operation command without Initial Info Set "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
during CST Set Notes Count. for TM Test-> Initail Info Set -> Initialization"
5FUS300 USB command data length error when Shutter Close. "1. Check USB connection2. Operate to initialize BRM(Recovery)"

5FUS100 USB sequence number duplicate error when Shutter 1. Restart over AP-SP
Close.

© Hyosung TNS Inc. All Rights Reserved. 126


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5FAR700 RBU response message timeout error during Shutter "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Close. occurred (message timeout error) after initialization"

5FAR300 Message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Shutter Close Error. occurred (message timeout error) after initialization"

5FAR200 Message timeout error during transaction operation in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Shutter Close. occurred (message timeout error) after initialization"

5FAR100 Message timeout error during operation ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Shutter Close. occurred (message timeout error) after initialization"

5FAH500 Error to NVRAM(128denominations) Read/ Write "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
during Shutter Close. occurred (message timeout error) after initialization"

5FAEF00 RBU RS485 connection line disorder during Shutter "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Close. occurred (message timeout error) after initialization"

5FAEE00 RBU RS485 communication sequence disorder during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Shutter Close. occurred (message timeout error) after initialization"

5FAE600 Error to received Shutter close during TE Button "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Operating. occurred (message timeout error) after initialization"

5FAE400 Shutter close transaction was executed without "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Initializing after power on . for TM Test-> Initail Info Set -> Initialization"
5FAE300 Received operation command without System Info "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Read during Shutter Close. for TM Test-> Initail Info Set -> Initialization"
5FAE200 Status on not operation receiption command during "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Shutter Close. for TM Test-> Initail Info Set -> Initialization"
5FAE100 Received operation command without Initial Info Set "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
during Shutter Close. for TM Test-> Initail Info Set -> Initialization"
5FAA600 Status of CSM open before the operation during "1. Open the upper Unit2. Check open/close of CSM3. Check sensor GS011"
Shutter Close.
5FAA400 Status of BMU removal before Shutter Close. "0. The Upper Unit(BMU) Lever position is not proper when the shutter close(The
BMU Unit Lever should make the GS013 sensor signal """""Light""""")1. Check the
Upper Unit load/removal2. Check the state of the Upper Unit Lever, sensor(GS013)
assembly and related cable3. Exchange or clean the Upper Unit Lever
sensor(GS013) if occur same error"

5FAA300 Status of BMU inter lock detachment before Shutter "0. Before the shutter closes, Upper Unit(BMU) is not installed properly(The GS012
Close. sensor signal should be """""Dark""""")1. Check the Lower Unit load/removal2.
Check the Lower Unit state of Inter Lock sensor(GS012) and related the cable3.
Exchange the Inter Lock(cherry switch) if occur same error"

5FAA200 Status of TE open before the operation during Shutter "1. Open the upper Unit2. Check open/close of TE(12)"
5F6R300 Close.message timeout error during postprocessing of
CSM "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Shutter Close. occurred (message timeout error) after initialization"

5F6R200 CSM message timeout error during transaction "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
operation in the Shutter Close. occurred (message timeout error) after initialization"

5F6R100 CSM message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Shutter Close. occurred (message timeout error) after initialization"

5F6M300 Shutter Close error during Shutter Close. "0. When the shutter close, the sensor(GS658 or 659) signal is not
"""""Light"""""(should be """""Light""""")1. Open the Upper Unit(BMU)2. Check
shutter knob rotates softly in the CSM(1)3. Check inside of CSM4. After the shutter
close, check the sensor(GS658 or 659) state if the sensor signal is """""Light"""""5.
Check the sensor, related cable and connetor"

5F6M100 Stopper Init error during Shutter Close. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check
inside of CSM"
5F6GF00 Failure to move gate roller to home position during "1. Open the upper unit. 2. Check the knob rotates softly in the CSM(2) "
Shutter Close.

© Hyosung TNS Inc. All Rights Reserved. 127


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5F6GE00 Failure to Lift-down during Shutter Close. "0. When the Lifter move down, the sensor(GS663 & GS664) signal is not changed
to """""Light"""""1. Open the Upper Unit.2. Open the customer service module
(CSM) shutter(1)3. Check the notes and substance inside of the CSM4. Check the
Lifter moving smoothly5. Check the Sensor(GS663 & GS664),related Cable and
Connector"

5F6GD00 Failure to Lift-up during Shutter Close. "1. Open the upper unit. 2. Open the customer service module (CSM)
shutter(1)3.Check the notes and substance inside of the CSM"

5F6G200 BP deposit position movement error during Shutter "1. Open the upper unit. 2. Open the customer service module (CSM)
Close. shutter(1)3.Check the notes and substance inside of the CSM"

5F6G100 Error of BP stack position movement during Shutter "1. Open the upper unit. 2. Open the customer service module (CSM)
Close. shutter(1)3.Check the notes and substance inside of the CSM"

5F6B100 Receive notes and position disorder during Shutter "1. Open the upper unit2. Open the CSM(1)3. Remove notes and substance in the
Close. CSM(1)4. Check whether the sensor is contaminated or not if there are No notes or
substance"
5EUS300 USB command data length error when Shutter Open. "1. Check USB connection2. Operate to initialize BRM(Recovery)"

5EUS100 USB sequence number duplicate error when Shutter 1. Restart over AP-SP
5EAR700 Open.
RBU response message timeout error during Shutter "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Open. occurred (message timeout error) after initialization"

5EAR300 Message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Shutter Open Error. occurred (message timeout error) after initialization"

5EAR200 Message timeout error during transaction operation in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Shutter Open. occurred (message timeout error) after initialization"

5EAR100 Message timeout error during operation ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Shutter Open. occurred (message timeout error) after initialization"

5EAH500 Error to NVRAM(128denominations) Read/ Write "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
during Shutter Open. occurred (message timeout error) after initialization"

5EAEF00 RBU RS485 connection line disorder during Shutter "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Open. occurred (message timeout error) after initialization"

5EAEE00 RBU RS485 communication sequence disorder during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Shutter Open. occurred (message timeout error) after initialization"

5EAE600 Error to received Shutter Open during TE Button "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Operating. occurred (message timeout error) after initialization"

5EAE400 Shutter Open transaction was executed without "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Initializing after power on . for TM Test-> Initail Info Set -> Initialization"
5EAE300 Received operation command without System Info "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Read during Shutter Open. for TM Test-> Initail Info Set -> Initialization"
5EAE200 Status on not operation receiption command during "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Shutter Open. for TM Test-> Initail Info Set -> Initialization"
5EAE100 Received operation command without Initial Info Set "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
during Shutter Open. for TM Test-> Initail Info Set -> Initialization"
5EAA600 Status of CSM open before the operation during "1. Open the upper Unit2. Check open/close of CSM3. Check sensor GS011"
Shutter Open.
5EAA400 Status of BMU removal before Shutter Open. 1. Check Load/Removal of the upper unit
5EAA300 Status of BMU inter lock detachment before Shutter "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error
Open. occures"
5EAA200 Status of TE open before the operation during Stop "1. Open the upper Unit2. Check open/close of TE(12)"
5E7RJ00 Ready
TE .
message timeout error during Shutter Open. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5E7R300 TE message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Shutter Open Error. occurred (message timeout error) after initialization"

5E7R200 TE message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Shutter Open. occurred (message timeout error) after initialization"

© Hyosung TNS Inc. All Rights Reserved. 128


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5E7R100 TE message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
theShutter Open. occurred (message timeout error) after initialization"

5E7J100 TE drum full during Shutter Open. "1. Open the upper unit2. Check the notes remain in the TE(12)3. Remove notes
remain in the TE"
5E7G700 Detect the rear end in the tape during Shutter Open. "1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether
black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"

5E7G500 Detect the front end in the tape during Shutter Open. "1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of
tape's front end is black in the TE(12)4. Remove notes remain in the TE"

5E7G400 No detect the front end in the tape during Shutter Open. "1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of
tape's front end is black in the TE(12)4. Remove notes remain in the TE"

5E7G300 Moter stop disorder during Shutter Open. "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"

5E7G200 Motor's separate Direction running disorder during "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
Shutter Open.
5E7G100 Motor's stack direction running disorder during Shutter "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
Open.
5E72800 Error occurred by the notes remained on the GS709 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Shutter Open. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5E72300 Error occurred by the notes remained on the GS703 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Shutter Open. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5E72200 Error occurred by the notes remained on the GS702 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Shutter Open. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5E72100 Error occurred by the notes remained on the GS701 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Shutter Open. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5E71300 GS703 dark jam during Shutter Open. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5E6RJ00 CSM message timeout error during Stop Ready . "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5E6R300 CSM message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Shutter Open Error. occurred (message timeout error) after initialization"

5E6R200 CSM message timeout error during transaction "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
operation in the Shutter Open. occurred (message timeout error) after initialization"

5E6R100 CSM message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Shutter Open. occurred (message timeout error) after initialization"

5E6PA00 PP ready stop error during Withdrawal Ready before 1. Operate to initialize BRM(Recovery)
opening shutter.
5E6P900 Error of reverting notes during Withdrawal Ready "1. Open the upper unit2. Check the knob rotates softly in the CSM(2) 4. Remove
before opening shutter. notes and substance in the CSM(2)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

5E6P800 PP stack control(during stacking) error during "1. Open the upper unit2. Check the knob rotates softly in the CSM(1) "
Withdrawal Ready before opening shutter.
5E6P700 PP separate control(during separating) error during "1. Open the upper unit2. Check the knob rotates softly in the CSM(1) "
Withdrawal Ready before opening shutter.
5E6P600 PP notes alignment error during Withdrawal Ready "1. Open the upper unit2. Check the knob rotates softly in the CSM(1) "
before opening shutter.
5E6P500 PP notes out position movement error during "1. Open the upper unit2. Check the knob rotates softly in the CSM(1) "
Withdrawal Ready before opening shutter.
5E6P400 PP lose return position movement error during "1. Open the upper unit2. Check the knob rotates softly in the CSM(1) "
Withdrawal Ready before opening shutter.
5E6P300 PP separate position movement error during "1. Open the upper unit2. Check the knob rotates softly in the CSM(1) "
Withdrawal Ready before opening shutter.
5E6P200 PP deposit position movement error during Withdrawal "1. Open the upper unit2. Check the knob rotates softly in the CSM(1) "
Ready before opening shutter.
5E6P100 PP withdrawal(stack) position movement error during "1. Open the upper unit2. Check the knob rotates softly in the CSM(1) "
Withdrawal Ready before opening shutter.

© Hyosung TNS Inc. All Rights Reserved. 129


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5E6M200 Error during Shutter Open. "0. When the shutter open, the sensor(GS658 or 659) signal is not
"""""Dark"""""(should be """""Dark""""")1. Open the Upper Unit(BMU)2. Check
shutter knob rotates softly in the CSM(1)3. Check inside of CSM4. After the shutter
open, check the sensor(GS658 or 659) state if the sensor signal is """""Dark"""""""""

5E6GF00 Failure to move gate roller to home position during "1. Open the upper unit. 2. Check the knob rotates softly in the CSM(2) "
opening shutter.
5E6GE00 Failure to Lift-down during opening shutter. "1. Open the upper unit. 2. Open the customer service module (CSM)
shutter(1)3.Check the notes and substance inside of the CSM"

5E6GD00 Failure to Lift-up during opening shutter. "1. Open the upper unit. 2. Open the customer service module (CSM)
shutter(1)3.Check the notes and substance inside of the CSM"

5E6GC00 Failure to control stack roller(GM605 disorder) during "1. Open the upper unit2. Check the knob rotates softly in the CSM(3) "
Withdrawal Ready before opening shutter.
5E6GB00 Failure to move depositposition of stack roller Stack "1. Open the upper unit2. Check the knob rotates softly in the CSM(3) "
roller (GM605 disorder) during Withdrawal Ready
before opening shutter.
5E6GA00 Failure to move withdrawal(stack) position of stack "1. Open the upper unit2. Check the knob rotates softly in the CSM(3) "
roller(GM605 disorder) during Withdrawal Ready
5E6G800 before opening
Failure to revertshutter.
notes(Separate motor disorder) during "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check
Withdrawal Ready before opening shutter. the knob rotates softly in the CSM(2) 4. Check the GS660 sensor status"

5E6G600 Failure to move pickup-roller to home position during "1. Open the upper unit2. Check the knob rotates softly in the CSM(2) "
Withdrawal Ready before opening shutter.
5E6G500 BP notes out position error during Withdrawal Ready "1. Open the upper unit2. Open CSM shutter(1)3. Check the notes and substance
before opening shutter. inside of CSM"
5E6G400 BP separate control error during Withdrawal Ready "1. Open the upper unit2. Open CSM shutter(1)3. Check the notes and substance
before opening shutter. inside of CSM"
5E6G300 BP separate position movement error during "1. Open the upper unit2. Open CSM shutter(1)3. Check the notes and substance
Withdrawal Ready before opening shutter. inside of CSM"
5E6G200 BP notes out error during Withdrawal Ready before "1. Open the upper unit2. Open CSM shutter(1)3. Check the notes and substance
opening shutter. inside of CSM"
5E6G100 BP stack position movement error during Withdrawal "1. Open the upper unit2. Open CSM shutter(1)3. Check the notes and substance
Ready before opening shutter. inside of CSM"
5E6B100 Receive notes and position disorder during Shutter "1. Open the upper unit2. Open the CSM(1)3. Remove notes and substance in the
Open. CSM(1)4. Check whether the sensor is contaminated or not if there are No notes or
substance"
5E62400 Undefined command error of CSM during Withdrawal "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready before opening shutter. occurred after initialization"
5E62100 Error occurred by the notes remained on the GS505 "1. Open the upper unit2. Open CSM(1)3. Remove notes and substance in the
during Withdrawal Ready before opening shutter. CSM(1)4. Check whether the sensor is contaminated or not if there are No notes or
substance"
5E0RJ00 Message timeout error while Stop Ready during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Ready before opening shutter. occurred (message timeout error) after initialization"

5E0R300 Message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Ready before opening shutter Error. occurred (message timeout error) after initialization"

5E0R200 Message timeout error during transaction operation in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal Ready before opening shutter. occurred (message timeout error) after initialization"

5E0R100 Message timeout error during operation ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Ready before opening shutter. occurred (message timeout error) after initialization"

5E0NC00 Failure to check the last note at the termination of mid "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
transport path during opening shutter. occurred (message timeout error) after initialization"

5E02Q00 Error occurred by the notes remained on the GS034 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Withdrawal Ready before opening shutter. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5E02P00 Error occurred by the notes remained on the GS033 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Withdrawal Ready before opening shutter. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 130


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5E02N00 Error occurred by the notes remained on the GS032 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Withdrawal Ready before opening shutter. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5E02M00 Error occurred by the notes remained on the GS031 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Withdrawal Ready before opening shutter. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5E02K00 Error occurred by the notes remained on the GS703 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Withdrawal Ready before opening shutter. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5E02J00 Error occurred by the notes remained on the GS619 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Withdrawal Ready before opening shutter. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5E02H00 Error occurred by the notes remained on the GS618 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Withdrawal Ready before opening shutter. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5E02G00 Error occurred by the notes remained on the GS614 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Withdrawal Ready before opening shutter. notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

5E02B00 Error occurred by the notes remained on the GS022 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
during Withdrawal Ready before opening shutter. and the foreign substance from the reject cassette (19)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

5E02A00 Error occurred by the notes remained on the GS021 "1. Open the lower unit2. Remove notes and substance in the Mid Transport
during Withdrawal Ready before opening shutter. Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"
5E02600 Error occurred by the notes remained on the GS006 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Withdrawal Ready before opening shutter. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(7)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5E02500 Error occurred by the notes remained on the GS005 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes
during Withdrawal Ready before opening shutter. and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5E02400 Error occurred by the notes remained on the GS004 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Withdrawal Ready before opening shutter. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5E02300 Error occurred by the notes remained on the GS003 "1. Open the upper unit. 2. Open TE(12) 3. Open the Rear Transport Path(6)4.
during Withdrawal Ready before opening shutter. Remove the notes and substance on the Rear Transport Path(6)5. Check whether
the sensor is contaminated or not if there are No notes or substance "

5E02200 Error occurred by the notes remained on the GS002 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Withdrawal Ready before opening shutter. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5E02100 Error occurred by the notes remained on the GS801 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Withdrawal Ready before opening shutter. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5DUS300 USB command data length error when Initialize. "1. Check USB connection2. Operate to initialize BRM(Recovery)"

5DUS100 USB sequence number duplicate error when Initialize. 1. Restart over AP-SP
5DBS200 RBU connection MI error when Initialize. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5DBS100 RBU connection sequence error when Initialize. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5DBS000 RBU communication timeout error when Initialize. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

© Hyosung TNS Inc. All Rights Reserved. 131


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5DBR700 RBU response message timeout error during Initialize. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5DBR000 RBU response timeout during Initialize. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5DBHG00 No detect inter lock when RC EEPROM R/W during "1. Check the Lower Unit state of the inter lock(GS025)2. Exchange or clean the
Initialization. inter lock sensor if occur same error"
5DBHF00 RC5 EEPROM data verify error when Initialize. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
5DBHE00 RC4 EEPROM data verify error when Initialize. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
5DBHD00 RC3 EEPROM data verify error when Initialize. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
5DBHC00 RC2 EEPROM data verify error when Initialize. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
5DBHB00 RC1 EEPROM data verify error when Initialize. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
5DBHA00 RC5 EEPROM Write error during Initialize. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5DBH900 RC4 EEPROM Write error during Initialize. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5DBH800 RC3 EEPROM Write error during Initialize. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5DBH700 RC2 EEPROM Write error during Initialize. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5DBH600 RC1 EEPROM Write error during Initialize. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5DBH500 RC5 EEPROM read error during Initialize. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5DBH400 RC4 EEPROM read error during Initialize. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5DBH300 RC3 EEPROM read error during Initialize. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5DBH200 RC2 EEPROM read error during Initialize. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5DBH100 RC1 EEPROM read error during Initialize. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5DAR800 RBU/BC sensor auto dimming response message "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
timeout error during Initialize. occurred (message timeout error) after initialization"

5DAR700 RBU response message timeout error during Initialize. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5DAR300 Message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Initialize Error. occurred (message timeout error) after initialization"

5DAR200 Message timeout error during transaction operation in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Initialize. occurred (message timeout error) after initialization"

5DAR100 Message timeout error during operation ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Initialize. occurred (message timeout error) after initialization"

5DAH500 Error to NVRAM(128denominations) Read/ Write "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
during Initialize. occurred (message timeout error) after initialization"

5DAEF00 RBU RS485 connection line disorder during Initialize. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5DAEE00 RBU RS485 communication sequence disorder during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Initialize. occurred (message timeout error) after initialization"

5DAE600 Error to received Initialize during TE Button Operating. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5DAE300 Received operation command without System Info "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Read during Initialize. for TM Test-> Initail Info Set -> Initialization"
5DAE200 Status on not operation receiption command during "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Initialize. for TM Test-> Initail Info Set -> Initialization"

© Hyosung TNS Inc. All Rights Reserved. 132


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5DAE100 Received operation command without Initial Info Set "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
during Initialize. for TM Test-> Initail Info Set -> Initialization"
5DAAT00 After error occurred by the RC5 path, detect note at "1. Remove Note.2. Replace RC5 if same error occures during Initilize"
GS505 during Initialize..
5DAAS00 After error occurred by the RC4 path, detect note at "1. Remove Note.2. Replace RC4 if same error occures during Initilize"
GS405 during Initialize..
5DAAR00 After error occurred by the RC3 path, detect note at "1. Remove Note.2. Replace RC3 if same error occures during Initilize"
GS305 during Initialize..
5DAAQ00 After error occurred by the RC2 path, detect note at "1. Remove Note.2. Replace RC2 if same error occures during Initilize"
GS205 during Initialize..
5DAAP00 After error occurred by the RC1 path, detect note at "1. Remove Note.2. Replace RC1 if same error occures during Initilize"
GS105 during Initialize..
5DAAA00 Status of BC Open before the operation during "0. During the """""Initialize""""" mode, the BC is open(The BC open sensor(G803)
Initialize. should be """""Light""""")1. Open the Upper Unit2. Open the customer service
module (CSM)3. Check the lock lever in the BC"

5DAA900 Status of BMD removal before the operation during "0. Before the """""Initialize""""" mode, Lower Unit(BMD) Lever position is not
Initialization. proper(The BMD Unit Lever should make the GS026 sensor signal """""Light""""")1.
Check the Lower Unit load/removal2. Check the state of the Lower Unit Lever,
sensor(GS026) assembly and related cable3. Exchange or clean the BMD Unit
Lever sensor(GS026) if occur same error"

5DAA800 Status of BMD inter lock detachment before the "0. Lower Unit(BMD) is not installed properly before initializing(The GS025 sensor
operation during Initialization. signal should be """""Dark""""")1. Check the Lower Unit load/removal2. Check the
Lower Unit state of Inter Lock sensor(GS025) and related the cable3. Exchange the
Inter Lock(cherry switch) if occur same error"

5DAA700 Status of RJC removal before the operation during "0. During the """""Initialize""""" mode, the RJC is not installed correctly(The RJC
Initialization. position sensor(GS024) should be """""Light""""")1. Open the Lower Unit2. Open
the Mid Transport Path3. Check the reject CST(21) Load/Removal"

5DAA600 Status of CSM open before the operation during "1. Open the upper Unit2. Check open/close of CSM3. Check sensor GS011"
Initialize.
5DAA400 State of BMD removal before excute System Info Read "0. The Upper Unit(BMU) Lever position is not proper when searching system
command. information(The BMU Unit Lever should make the GS013 sensor signal
"""""Light""""")1. Check the Upper Unit load/removal2. Check the state of the Upper
Unit Lever, sensor(GS013) assembly and related cable3. Exchange or clean the
Upper Unit Lever sensor(GS013) if occur same error"

5DAA300 Status of BMU inter lock detachment before the "0. Before the """""Initialize""""" mode, Upper Unit(BMU) is not installed
operation error during Initialization. properly(The GS012 sensor signal should be """""Dark""""")1. Check the Lower Unit
load/removal2. Check the Lower Unit state of Inter Lock sensor(GS012) and
related the cable3. Exchange the Inter Lock(cherry switch) if occur same error"

5DAA200 Status of TE open before the operation during "0. Before the """""Initialize""""" mode, the TE is not placed properly(The TE position
Initialization. sensor(G015) should be """""Light""""")1. Open the Upper Unit2. Check open/close
of TE(12)"

5DAA100 State of the UTC removal before the operation during "0. During the """""Initialize""""" mode, the UTC is not installed correctly(The UTC
Initialization. position sensor(GS010) should be """""Light""""")1. Open the Upper Unit2. Check
removal of the cassette not received(9)"

5DA2Z00 CSM and TE notes remains semi OK when Initialize. "1. Open the upper unit2. Open the CSM(1)3. Remove notes and substance in the
CSM(1)4. Open the customer service module (CSM)5. Rotate a knob of TE(12)6.
Remove notes and substance in the Rear Transport Path(11)7. Check whether the
sensor is contaminated or not if there are No notes or substance"

5DA2C00 Error occurred by the notes remained in the BCU(CIS 1. Open the upper unit.
Sensor or DD Sensor) when Initialize . 2. Open CSM
3. Open BC(5)
4. Remove the notes and substance on the Rear Transport Path(4)
5. Check whether the sensor is contaminated or not if there are No notes or
substance

5D9R300 RJC message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Initialize Error. occurred (message timeout error) after initialization"

© Hyosung TNS Inc. All Rights Reserved. 133


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5D9R200 RJC message timeout error during transaction "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
operation in the Initialize. occurred (message timeout error) after initialization"

5D9R100 RJC message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Initialize. occurred (message timeout error) after initialization"

5D9P100 RJC motor error during Initialization. "0. During the """""Initialize""""" mode, the RJC motor sensor(GSA06) signal is not
changed1. Open the Lower Unit2. Open the Mid Transport Path3. Remove reject
cassette(21)4. Check the stage after open the door and push the lever5. Check the
sensor GSA06, related cable and connector"

5D9J100 RJC full detect error during Initialize. "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject
cassette(21)4. Remove notes after checking notes full in the cassette5. Check
whether the sensor is contaminated or not if a cassette is empty."

5D91500 RJC GSA05 dark jam error during Initialize. "1. Open the lower unit2. Open the Mid Transport Path3. Open the reject
cassette(21)4. Remove notes and substance in the reject cassette(21)5. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D91300 RJC GSA03 dark jam error during Initialize. "1. Open the lower unit2. Open the Mid Transport Path3. Open the reject
cassette(21)4. Remove notes and substance in the reject cassette(21)5. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D8S900 Receive retry error from BC during Initialization. "1. Initialize BRM unit (recovery)2. Reboot the system when same error occurred
(message timeout error) after initialization"
5D8S400 BC received Ect disorder during Initialize. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5D8S200 Receive abnormal BCC from BC during Initialize. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5D8S100 Receive abnormal MI from BC during Initialize. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5D8R900 BC message timeout error during Initialize. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5D8R300 BC message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Initialize Error. occurred (message timeout error) after initialization"

5D8R200 BC message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Initialize. occurred (message timeout error) after initialization"

5D8R100 BC message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Initialize. occurred (message timeout error) after initialization"

5D8HS29 Error of the BC Stop MR/UV/DD Sampling BCU Ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Initialize. occurred after initialization"
5D8HS28 Error of the BC Stop DAC Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Initialize. occurred after initialization"
5D8HS22 Error of the BC Stop Sensor(MR/UV/DD/Gate) Power "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Off Scan Driver Init During in the Initialize. occurred after initialization"
5D8HS1B Error of the Hall Sensor Shading Fail BCU Ready "1. Retry to Hall Sensor Shading"
During in the Initialize.
5D8HS1A Error of the Hall Sensor Dac Set Fail BCU Ready "1. Check to Hall Sensor2. Check to Hall Sensor Connected Cable"
During in the Initialize.
5D8HS19 Error of the MR/UV/DD Sampling BCU Ready During "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Initialize. occurred after initialization"
5D8HS18 Error of the DAC Set Fail BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Initialize. occurred after initialization"
5D8HS17 Error of the AFE Chip Set BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Initialize. occurred after initialization"
5D8HS15 Error of the CIS Shading BCU Ready During in the "1. Retry to Cis Sensor Shading"
5D8HS14 Initialize.
Error of the Light Source Set Fail BCU Ready During in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Initialize. occurred after initialization"
5D8HS13 Error of the CIS Led On Value Set Fail BCU Ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Initialize. occurred after initialization"
5D8HS12 Error of the Sensor(MR/UV/DD/Gate) Power Off BCU "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready During in the Initialize. occurred after initialization"

© Hyosung TNS Inc. All Rights Reserved. 134


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5D8HS11 Error of the Fpga Write BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Initialize. occurred after initialization"
5D8HS08 Error of the DAC Set Fail Scan Driver Init During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Initialize. occurred after initialization"
5D8HS05 Error of the CIS Shading Scan Driver Init During in the 1. Retry to Cis Sensor Shading
5D8HS04 Initialize.
Error of the Light Source Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Initialize. occurred after initialization"
5D8HS03 Error of the CIS Led On Value Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Initialize. occurred after initialization"
5D8HS02 Error of the Sensor(MR/UV/DD/Gate) Power Off Scan "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Driver Init During in the Initialize. occurred after initialization"
5D8HS01 Error of the Fpga Write Scan Driver Init During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Initialize. occurred after initialization"
5D8HJ03 Error of Currency Set Recognition Algorithm in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Initialize. occurred after initialization"
5D8HJ02 Error of Ready Recognition Algorithm in the Initialize. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred after initialization"
5D8HJ01 Error of Initialize Recognition Algorithm in the Initialize. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred after initialization"
5D8HI04 Error of Timeout during BcUsbTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Initialize. occurred after initialization"
5D8HI03 Error of Timeout during UartTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Initialize. occurred after initialization"
5D8HI02 Error of Timeout during ScanTask Message Message "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Initialize. occurred after initialization"
5D8HI01 Error of Timeout during RecogTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Initialize. occurred after initialization"
5D8HG37 Error of transaction setting during receiving BCU "1. Check to the transaction setting2. Operate to initialize BRM(Recovery)3. Reboot
mode command in the Initialize . the system when same error occurred (message timeout error) after initialization"

5D8HG36 Error of recognized mode during receiving BCU mode "1. Check to the recoginzed mode2. Operate to initialize BRM(Recovery)3. Reboot
command in the Initialize . the system when same error occurred (message timeout error) after initialization"

5D8HG24 Error of encoder set-up mode during receiving BCU "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
ready command in the Initialize . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

5D8HG23 Error of set up for DD sensor DAC during receiving "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
BCU ready command in the Initialize . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

5D8HG22 Error of DD sensor initialization during receiving BCU "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
ready command in the Initialize . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

5D8HG21 Error of power on during receiving BCU ready "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
command in the Initialize . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

5D8HG20 Error to initialize CIS during receiving BCU ready "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
command in the Initialize . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

5D8HG12 BC spec differs from data write command paramter "1. Check the BCU specifications.2. Operate to initialize BRM(Recovery)3. Reboot
during Initialize. the system when same error occurred after initializatio"

5D8HG11 Error of no country code set up during receiving BCU "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system
ready command in the Initialize . when same error occurred after initialization"
5D8HG10 Error of no recognition DB for the country during "1. Check the country 2. Download DB again after delecting all recognition DB3.
receiving BCU data write command in the Initialize . Operate to initialize BRM(Recovery)4. Reboot the system when same error
occurred after initialization"
5D8HG09 Error of country-code set up during receiving BCU data "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system
write command in the Initialize . when same error occurred after initialization"
5D8HG08 Error of available support country numbers set up "1. Check the country2. Operate to initialize BRM(Recovery)3. Reboot the system
during receiving BCU data write command in the when same error occurred after initialization"
5D8HG07 Initialize .
Error of BCU undefined command reception during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Initialize. occurred after initialization"
5D8HG06 Error of the BC insert direction during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Initialize. occurred after initialization"

© Hyosung TNS Inc. All Rights Reserved. 135


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5D8HG05 Error of the recognition level set up during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Initialize. occurred after initialization"
5D8HG04 Error of mode set up during BCU ready command in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Initialize. occurred after initialization"
5D8HG03 Error of the transaction ready set up during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Initialize. occurred after initialization"
5D8HG02 Error of the recognition level set up during BCU mode "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Initialize. occurred after initialization"
5D8HG01 Error of mode set up during BCU Mode Command in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Initialize. occurred after initialization"
5D8HF20 Error to load recognition DB #10 during Initialize. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5D8HF19 Error to load recognition DB #09 during Initialize. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5D8HF18 Error to load recognition DB #08 during Initialize. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5D8HF17 Error to load recognition DB #07 during Initialize. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5D8HF16 Error to load recognition DB #06 during Initialize. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5D8HF15 Error to load recognition DB #05 during Initialize. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5D8HF14 Error to load recognition DB #04 during Initialize. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5D8HF13 Error to load recognition DB #03 during Initialize. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5D8HF12 Error to load recognition DB #02 during Initialize. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5D8HF11 Error to load recognition DB #01 during Initialize. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5D8HF09 Error to FPGA Read during Initialize. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."

5D8HF08 Error to FPGA initialize during Initialize. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."

5D8HF07 Error to load to info of BC FPGA header during "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
Initialize.
5D8HF06 Error to BC FPGA configuration during Initialize. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."

5D8HF05 Error to BC FPGA data checksum during Initialize. "1. Check to BC FPGA File2. Operate to initialize BRM(Recovery)"
5D8HF04 Error to load recognition DB table during Initialize. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5D8HF03 Error to load shading data of the CIS during Initialize. "1. Operate shading in the BC CIS2. Operate to initialize BRM(Recovery)"

5D8HA15 Error GS801A, GS801B, GS802A, GS802B during "1. Check GS801A, GS801B, GS802A, GS802B2. Operate to initialize
Initialize. BRM(Recovery)"
5D8HA14 Error GS801B, GS802A, GS802B during Initialize. "1. Check GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)"

5D8HA13 Error GS801A, GS802A, GS802B during Initialize. "1. Check GS801A, GS802A, GS802B2. Operate to initialize BRM(Recovery)"

5D8HA12 Error GS802A, GS802B during Initialize. "1. Check GS802A, GS802B2. Operate to initialize BRM(Recovery)"

5D8HA11 Error GS801A, GS801B, GS802B during Initialize. "1. Check GS801A, GS801B, GS802B2. Operate to initialize BRM(Recovery)"

5D8HA10 Error GS801B, GS802B during Initialize. "1. Check GS801B, GS802B2. Operate to initialize BRM(Recovery)"

5D8HA09 Error GS801A, GS802B during Initialize. "1. Check GS801A, GS802B2. Operate to initialize BRM(Recovery)"

5D8HA08 Error GS802B during Initialize. "1. Check GS802B2. Operate to initialize BRM(Recovery)"
5D8HA07 Error GS801A, GS801B, GS802A during Initialize. "1. Check GS801A, GS801B, GS802A2. Operate to initialize BRM(Recovery)"

5D8HA06 Error GS801B, GS802A during Initialize. "1. Check GS801B, GS802A2. Operate to initialize BRM(Recovery)"

5D8HA05 Error GS801A, GS802A during Initialize. "1. Check GS801A, GS802A2. Operate to initialize BRM(Recovery)"

5D8HA04 Error GS802A during Initialize. "1. Check GS802A2. Operate to initialize BRM(Recovery)"
5D8HA03 Error GS801A, GS801B during Initialize. "1. Check GS801A, GS801B2. Operate to initialize BRM(Recovery)"

5D8HA02 Error GS801B during Initialize. "1. Check GS801B2. Operate to initialize BRM(Recovery)"
5D8HA01 Error GS801A during Initialize. "1. Check GS801A2. Operate to initialize BRM(Recovery)"

© Hyosung TNS Inc. All Rights Reserved. 136


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5D7R300 TE message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Initialize Error. occurred (message timeout error) after initialization"

5D7R200 TE message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Initialize. occurred (message timeout error) after initialization"

5D7R100 TE message timeout error during operation ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Initialize. occurred (message timeout error) after initialization"

5D7J300 Normal receipt End is not possible during Initialization. "0. When the note stack in the TE during """""Initialize""""" mode, one of the 3
sensor(GS705, GS706, GS708) is detected1. Check whether the sensor is
contaminated (blocked) by cash / notes or a foriegn substance / material2. Initialize
BRM unit (recovery)"

5D7J200 TE drum empty during Initialize . "1. Open the upper unit2. Check the notes remain in the TE(12)3. Check the
GS701/GS702/GS709 Sensor4. Remove notes remain in the TE"

5D7J100 TE drum full during Initialize. "1. Open the upper unit2. Check the notes remain in the TE(12)3. Remove notes
remain in the TE"
5D7G700 Detect the rear end of tape during Initialize. "1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether
black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"

5D7G600 No detect the rear end of tape during Initialize. "1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether
black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"

5D7G500 Detect the front end of tape during Initialize. "1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of
tape's front end is black in the TE(12)4. Remove notes remain in the TE"

5D7G400 No detect the front end of tape during Initialize. "During the """""Initialize""""" mode, the sensor(GS704) cannot be detected tape1.
Open the Upper Unit2. Check notes and substance in the TE(12)3. Check the TE
tape state that is black mark4. Check the sensor, related cable and connetor"

5D7G300 Motor stop disorder during Initialize. "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"

5D7G200 Motor separate direction operation disorder during "0. During the """""Initialize""""" mode, the motor(GM701) of the TE cannot not
Initialize. rotate at normal speed1. Open the Upper Unit2. Open the TE(Temporary Escrow)
(12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear
Transport Path(11)5. Check the sensor, related cable and connetor"

5D7G100 Motor stack movement operation disorder during "0. During the """""Initialize""""" mode, the motor(GM701) of the TE cannot not
Initialize. rotate at normal speed1. Open the Upper Unit2. Open the TE(Temporary Escrow)
(12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear
Transport Path(11)5. Check the sensor, related cable and connetor"

5D72Z00 TE notes remains semi OK when Initialize. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
TE(12)4. Remove notes and substance in the Rear Transport Path(11)5. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D72800 Error occurred by the notes remained on the GS709 "0. Before the """""Initialize""""" mode, the GS709 sensor is detected abnormally.1.
during Initialize. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
TE(12)4. Remove notes and substance in the Rear Transport Path(11)5. Check
whether the sensor is contaminated (blocked) by cash / notes or a foriegn
substance / material"

5D72300 Error occurred by the notes remained on the GS703 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Initialize. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5D72200 Error occurred by the notes remained on the GS702 "0. Before the """""Initialize""""" mode, the GS702 sensor is detected abnormally.1.
during Initialize. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
TE(12)4. Remove notes and substance in the Rear Transport Path(11)5. Check
whether the sensor is contaminated (blocked) by cash / notes or a foriegn
substance / material"

5D72100 Ramaining notes in the CSM caused error on the "0. Before the """""Initialize""""" mode, the GS701 sensor is detected abnormally.1.
GS701 during Initialization. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
TE(12)4. Remove notes and substance in the Rear Transport Path(11)5. Check
whether the sensor is contaminated (blocked) by cash / notes or a foriegn
substance / material"

© Hyosung TNS Inc. All Rights Reserved. 137


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5D71300 GS703 dark jam during Initialize. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5D6R300 CSM message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Initialize Error. occurred (message timeout error) after initialization"

5D6R200 CSM message timeout error during transaction "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
operation in the Initialize. occurred (message timeout error) after initialization"

5D6R100 CSM message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Initialize. occurred (message timeout error) after initialization"

5D6PA00 PP preparation stop error during Initialize. 1. Operate to initialize BRM(Recovery)


5D6P900 Error of reverting notes during Initialize. "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check
the knob rotates softly in the CSM(2) 4. Check the knob rotates softly in the
CSM(3)"
5D6P800 PP stack control(during stacking) error during Initialize. "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Check PP rotates softly using knob of the CSM(1)"
5D6P700 PP separate control(during separating) error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Initialize. Check PP rotates softly using knob of the CSM(1)"
5D6P600 PP notes alignment error during Initialize. "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Check PP rotates softly using knob of the CSM(1)"
5D6P500 PP notes out position movement error during Initialize. "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Check PP rotates softly using knob of the CSM(1)"
5D6P400 PP lose return position movement error during "1) During the PP move to the separation section, the sensor(GS660) signal is not
Initialization. changed like this, """""Dark->Light->Dark"""""1. Open the Upper Unit2. Check the
notes and substance inside of the CSM3. Check PP rotates softly using knob of the
CSM(1)"

5D6P300 PP separate position movement error during Initialize. "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Check PP rotates softly using knob of the CSM(1)"
5D6P200 PP deposit position movement error during "0. When the PP move to the separation section, the sensor(GS655 or GS660) is
Initialization. not detected to the """""Dark"""""or the sensor(GS650) is not detected to the
"""""Light""""" andwhen the PP move to the stack section, the sensor(GS650) signal
is not changed to the """""Dark""""" from the """""Light"""""1. Open the Upper Unit2.
Check the notes and substance inside of the CSM3. Check PP rotates softly using
knob of the CSM(1)4. Check the sensor, related cable and connetor"

5D6P100 PP withdrawal(stack) position movement error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Initialize. Check PP rotates softly using knob of the CSM(1)"
5D6M600 Shutter Close error initializing stopper during Initialize. "0. During the """""Initialize""""" mode, the Bill Stopper is exact position error in
CSM(When the shutter close, the sensor GS658 & GS659 should be
"""""Light""""")1. Open the Upper Unit(BMU)2. Check shutter knob rotates softly in
the CSM(1)3. Check inside of CSM4. After the shutter close, check the
sensor(GS658 or 659) state if the sensor signal is """""Light"""""5. Check the
sensor, related cable and connetor"

5D6M500 Stopper up error during Initialize. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check
inside of CSM"
5D6M400 Stopper down error during Initialization. "0. The CSM Bill Stopper does not move exactly as much as the desired amount of
movement by the GS653 sensor1. Open the Upper Unit2. Check shutter knob
rotates softly in the CSM(1)3. Check inside of CSM"

5D6M300 Shutter close error during Initialize. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check
inside of CSM"
5D6M100 Stopper Init error during Initialize. "0. During the shutter motor(GM604 : Shutter Motor) runs, the sensor(GS569) is
not changed to (D->L) or (L->D)0. During the shutter(GM604 : Shutter Motor) close,
the sensors(GS658 & GS659 & 653) are all not changed to """""Light"""""* Shutter
Open : GS658 Dark & GS659 Dark* Shutter Half Close : GS658 Light & GS659
Dark* Shutter Close : GS658 Light & GS659 Light1. Open the Upper Unit(BMU)2.
Check shutter knob rotates softly in the CSM(1)3. Check inside of CSM4. After the
shutter close, check the sensor(GS658 or 659) state if the sensor signal is
"""""Light"""""5. Check the sensor, related cable and connetor"

© Hyosung TNS Inc. All Rights Reserved. 138


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5D6H200 FP deposit position movement failure(GS652 dark) "0. After the """""Initialize""""" mode, the FP(Front Plate) is not placed correctly in
during Initialization. the CSM (The FP position sensor(GS652) should be """""Light""""" after
"""""Initialize""""" mode)1. Open the Upper Unit2. Check the notes and substance in
the CSM(2)3. Check PP rotates softly using knob of the CSM(1)4. Check the
position of the FP that should be placed as """""Deposit Redey""""" state"

5D6GF00 Failure to move gate roller to home position during "1. Open the upper unit. 2. Check the knob rotates softly in the CSM(2) "
Initialize.
5D6GE00 Failure to Lift-down during Initialization. "0. When the Lifter move down during the """""Initialize""""" mode, the
sensor(GS663 & GS664) signal is not changed to """""Light"""""1. Open the Upper
Unit.2. Open the customer service module (CSM) shutter(1)3.Check the notes and
substance inside of the CSM"

5D6GD00 Failure to Lift-up during Initialize. "1. Open the upper unit. 2. Open the customer service module (CSM)
shutter(1)3.Check the notes and substance inside of the CSM"

5D6GC00 Failure to control stack roller(GM605 disorder) during "1. Open the upper unit2. Check the knob rotates softly in the CSM(3)"
Initialize.
5D6GB00 Failure to move depositposition of stack roller Stack "1. Open the upper unit2. Check the knob rotates softly in the CSM(3)"
roller (GM605 disorder) during Initialize.
5D6GA00 Failure to move withdrawal(stack) position of stack "1. Open the upper unit2. Check the knob rotates softly in the CSM(3)"
roller(GM605 disorder) during Initialize.
5D6G800 Failure to revert notes(Separate motor disorder) during "1. Open the Upper Unit2. Check the notes and substance in the CSM(2)3. Check
Initialization. the knob rotates softly in the CSM(2)4. Check the GS660 sensor status"

5D6G600 Failure to move pickup-roller to home position during "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check
Initialize. the knob rotates softly in the CSM(2) 4. Check the GS660 sensor status"

5D6G500 BP notes out position error during Initialize. "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
substance inside of the CSM"
5D6G400 BP separate control error during Initialize. "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
substance inside of the CSM"
5D6G300 BP Separate position error during Initialization. "0. During the BP move to the separation section, the sensor(GS655) signal is not
changed to the """""Dark"""""1. Open the Upper Unit2. Open the CSM(1) shutter3.
Check the notes and substance inside of the CSM4. Check the PP-BP-Pusher
alignment"

5D6G200 BP notes out error during Initialize. "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
substance inside of the CSM"
5D6G100 BP stack position movement error during Initialize "0. At the the BP(Back Plate) stack position, the sensor(GS661 & GS651) signal is
not to """""Dark"""""0. During the BP move to the separation section, the
sensor(GS655) signal is not changed to """""Dark"""""0. During the BP move to the
separation section, the sensor(GS661) signal is not changed to """""Light"""""0.
During the BP move to the stack section, the sensor(GS661) signla is not changed
to """""Dark""""" from """""Light"""""1. Open the Upper Unit2. Check the notes and
substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)4.
Check the sensor, related cable and connetor"

5D62Z00 CSM notes remains semi OK when Initialize. Return Notes to customer(Semi OK Code)
5D62600 The status of no notes in the CSM changed The status "0. During the """""Initialize""""" mode, there are some notes in the CSM1. Open the
of notes remain in the CSM during Initialize. Upper Unit2. Open the CSM(1)3. Remove notes and substance in the CSM(1)4.
Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn
substance / material5. Check the sensor, related cable and connect"

5D62500 The status of notes remain in the CSM changed status "1. Open the upper unit2. Open CSM shutter(1)3. Check the notes and substance
of no notes in the CSM during Initialize. inside of CSM4. Check the sensors related with error"

5D62400 Undefined command of CSM error during Initialize. 1. Operate to initialize BRM(Recovery)
5D62100 Notes remains error in the CSM during Initialization. "0. During the """""Initialize""""" mode, there are some notes in the CSM1. Open the
Upper Unit2. Open the CSM(1)3. Remove notes and substance in the CSM(1)4.
Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn
substance / material5. Check the sensor, related cable and connect"

5D5S200 Undefined command of RC5 during Initialize. 1. Operate to initialize BRM(Recovery)


5D5S100 Undefined return value of RC5 during Initialize. 1. Operate to initialize BRM(Recovery)

© Hyosung TNS Inc. All Rights Reserved. 139


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5D5R300 RC5 message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Initialize Error. occurred (message timeout error) after initialization"

5D5R200 RC5 message timeout error during transaction "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
operation in the Initialize. occurred (message timeout error) after initialization"

5D5R100 RC5 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Initialize. occurred (message timeout error) after initialization"

5D5J300 RC5 full check failure during Initialize. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (E)4. Check the stage status after open the recycle cassette(E)5. Check
contamination status of the GS512 sensor."

5D5GL00 Failure to move RC5 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Initialize.(Motor status error) cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS507 sensor status if there are No notes or substance"

5D5GK00 Failure to RC5 stack roller retreat during "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Initialize.(Motor status error) cassette (E) . 4. Put down the Stage after open the recycle cassette door
(E)5.Check the jam removal knob rotates softly"

5D5GJ00 Failure of RC5 stack roller retreat during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Initialize.(Overrun) cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check
the jam removal knob rotates softly"

5D5GH00 Encoder Sensor(GS513) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
direction during Initialize. wheels on the upper side.5. See whether GS513 works fine if there is nothing
jammed."

5D5GG00 Encoder Sensor(GS513) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
direction during Initialize. wheels on the upper side.5. See whether GS513 works fine if there is nothing
jammed."

5D5GF00 Detect both GS508(separate pressure) and "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
GS512(Bottom) as excessive note durting Initialize.. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove note."
5D5GE00 Detect GS508(separate pressure) as excessive note at "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
FM homeposition movement durting Initialize.. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove note."
5D5GD00 Detect GS501, GS502 as excessive notes during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Initialize.. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove note."
5D5GC00 Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
during Initialize . wheels on the upper side.5. See whether GS507 works fine if there is nothing
jammed."

5D5GB00 Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
during Initialize . wheels on the upper side.5. See whether GS507 works fine if there is nothing
jammed."

5D5GA00 RC5 solenoid echo disorder error during Initialize . "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle
cassette (E) after removing recycle cassette4. Replace the cassette when same
error occurs"
5D5G800 Failure to RC5 push pressure movement during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Initialize. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check
the upper side of the recycle cassette"

5D5G700 Failure to move RC5 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Initialize. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check
the jam removal knob rotates softly"

© Hyosung TNS Inc. All Rights Reserved. 140


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5D5G600 Exceeds retry count limit of detecting RC5 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Initialize. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check
the jam removal knob rotates softly"

5D5G500 Failure of RC5 stack roller retreat during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Initialize.(sensor error) cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check
the jam removal knob rotates softly"

5D5G400 Failure to upword moving of PP during RC5 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Initialize. cassette (E)4. Open the recycle cassette door (E)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5D5G200 Failure to move stack position of RC5 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Initialize. cassette (E)4. Open the recycle cassette door (E)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5D5G100 Failure of return notes to RC5 during Initialize. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D57500 GS505 error occurred by the notes disorder on the "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Initialize. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D56500 Error occurred by the Return Transport Path(GS505) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Initialize. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D55500 Error occurred by the Transport Path on the GS505 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Initialize. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D52500 Notes remained on the GS505 during Initialize. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D52200 Notes remained on the GS502 during Initialize. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D52100 Error occurred by the notes remained on the GS501 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during during Initialize. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D51500 GS505 sensor jam during Initialize. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 141


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5D51200 GS502 sensor jam during Initialize. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D51100 GS501 sensor jam during Initialize. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D50500 GS505 Light Jam during Initialize. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the
recycle cassette(18)4. Rotate the knob of the Mid Transport Path5. Remove the
Jam on the Mid Transport Path(13)."

5D4S200 Undefined command of RC4 during Initialize. 1. Operate to initialize BRM(Recovery)


5D4S100 Undefined return value of RC4 during Initialize. 1. Operate to initialize BRM(Recovery)
5D4R300 RC4 message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Initialize Error. occurred (message timeout error) after initialization"

5D4R200 RC4 message timeout error during transaction "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
operation in the Initialize. occurred (message timeout error) after initialization"

5D4R100 RC4 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Initialize. occurred (message timeout error) after initialization"

5D4J300 RC4 full check failure during Initialize. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (D)4. Check the stage status after open the recycle cassette(D)5. Check
contamination status of the GS412 sensor."

5D4GL00 Failure to move RC4 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Initialize.(Motor status error) cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS407 sensor status if there are No notes or substance"

5D4GK00 Failure to RC4 stack roller retreat during "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Initialize.(Motor status error) cassette (D) . 4. Put down the Stage after open the recycle cassette door
(D)5.Check the jam removal knob rotates softly"

5D4GJ00 Failure of RC4 stack roller retreat during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Initialize.(Overrun) cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Check the jam removal knob rotates softly"

5D4GH00 Encoder Sensor(GS413) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
direction during Initialize. wheels on the upper side.5. See whether GS413 works fine if there is nothing
jammed."

5D4GG00 Encoder Sensor(GS413) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
direction during Initialize. wheels on the upper side.5. See whether GS413 works fine if there is nothing
jammed."

5D4GF00 Detect both GS408(separate pressure) and "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
GS412(Bottom) as excessive note durting Initialize.. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove note."
5D4GE00 Detect GS408(separate pressure) as excessive note at "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
FM homeposition movement durting Initialize.. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove note."
5D4GD00 Detect GS401, GS402 as excessive notes during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Initialize.. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove note."
5D4GC00 Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
during Initialize . wheels on the upper side.5. See whether GS407 works fine if there is nothing
jammed."

© Hyosung TNS Inc. All Rights Reserved. 142


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5D4GB00 Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
during Initialize . wheels on the upper side.5. See whether GS407 works fine if there is nothing
jammed."

5D4GA00 RC4 solenoid echo disorder error during Initialize . "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle
cassette (D) after removing recycle cassette4. Replace the cassette when same
error occurs"
5D4G800 Failure to RC4 push pressure movement during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Initialize. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Check the upper side of the recycle cassette"

5D4G700 Failure to move RC4 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Initialize. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Check the jam removal knob rotates softly"

5D4G600 Exceeds retry count limit of detecting RC4 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Initialize. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Check the jam removal knob rotates softly"

5D4G500 Failure of RC4 stack roller retreat during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Initialize.(sensor error) cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Check the jam removal knob rotates softly"

5D4G400 Failure to upword moving of PP during RC4 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Initialize. cassette (D)4. Open the recycle cassette door (D)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5D4G200 Failure movement RC4 PP stack position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Initialize. cassette (D)4. Open the recycle cassette door (D)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5D4G100 Failure of return notes to RC4 during Initialize. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D47500 Error occurred by the notes disorder on the GS405 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Initialize. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D46500 Error occurred by the Return Transport Path(GS405) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Initialize. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D45500 Error occurred by the Transport Path on the GS405 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Initialize. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D42500 Error occurred by the notes remained on the GS405 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Initialize. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 143


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5D42200 Error occurred by the notes remained on the GS402 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Initialize. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D42100 Error occurred by the notes remained on the GS401 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Initialize. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D41500 GS405 sensor jam during Initialize. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D41200 GS402 sensor jam during Initialize. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D41100 GS401 sensor jam during Initialize. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D40500 GS405 Light Jam during Initialize. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the
recycle cassette(17)4. Rotate the knob of the Mid Transport Path5. Remove the
Jam on the Mid Transport Path(13)."

5D3S200 Undefined command of RC3 during Initialize. 1. Operate to initialize BRM(Recovery)


5D3S100 Undefined return value of RC3 during Initialize. 1. Operate to initialize BRM(Recovery)
5D3R300 RC3 message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Initialize Error. occurred (message timeout error) after initialization"

5D3R200 RC3 message timeout error during transaction "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
operation in the Initialize. occurred (message timeout error) after initialization"

5D3R100 RC3 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Initialize. occurred (message timeout error) after initialization"

5D3J300 RC3 full check failure during Initialize. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (C)4. Check the stage status after open the recycle cassette(C)5. Check
contamination status of the GS312 sensor."

5D3GL00 Failure to move RC3 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Initialize.(Motor status error) cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS307 sensor status if there are No notes or substance"

5D3GK00 Failure to RC3 stack roller retreat during "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Initialize.(Motor status error) cassette (C) . 4. Put down the Stage after open the recycle cassette door
(C)5.Check the jam removal knob rotates softly"

5D3GJ00 Failure of RC3 stack roller retreat during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Initialize.(Overrun) cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Check the jam removal knob rotates softly"

5D3GH00 Encoder Sensor(GS313) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
direction during Initialize. wheels on the upper side.5. See whether GS313 works fine if there is nothing
jammed."

© Hyosung TNS Inc. All Rights Reserved. 144


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5D3GG00 Encoder Sensor(GS313) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
direction during Initialize. wheels on the upper side.5. See whether GS313 works fine if there is nothing
jammed."

5D3GF00 Detect both GS308(separate pressure) and "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
GS312(Bottom) as excessive note durting Initialize.. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove note."
5D3GE00 Detect GS308(separate pressure) as excessive note at "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
FM homeposition movement durting Initialize.. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove note."
5D3GD00 Detect GS301, GS302 as excessive notes during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Initialize.. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove note."
5D3GC00 Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
during Initialize . wheels on the upper side.5. See whether GS307 works fine if there is nothing
jammed."

5D3GB00 Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
during Initialize . wheels on the upper side.5. See whether GS307 works fine if there is nothing
jammed."

5D3GA00 RC3 solenoid echo disorder error during Initialize . "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle
cassette (C) after removing recycle cassette4. Replace the cassette when same
error occurs"
5D3G800 Failure to RC3 push pressure movement during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Initialize. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Check the upper side of the recycle cassette"

5D3G700 Failure to move RC3 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Initialize. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Check the jam removal knob rotates softly"

5D3G600 Exceeds retry count limit of detecting RC3 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during during Initialize. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Check the jam removal knob rotates softly"

5D3G500 Failure of RC3 stack roller retreat during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Initialize.(sensor error) cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Check the jam removal knob rotates softly"

5D3G400 Failure to upword moving of PP during RC3 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Initialize. cassette (C)4. Open the recycle cassette door (C)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5D3G200 Failure movement RC3 PP stack position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Initialize. cassette (C)4. Open the recycle cassette door (C)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5D3G100 Failure of return notes to RC3 during Initialize. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D37500 Error occurred by the notes disorder on the GS305 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Initialize. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 145


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5D36500 Error occurred by the Return Transport Path on the "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
GS305 during Initialize. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D35500 Error occurred by the Transport Path on the GS305 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Initialize. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D32500 Error occurred by the notes remained on the GS305 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Initialize. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D32200 Error occurred by the notes remained on the GS302 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Initialize. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D32100 Error occurred by the notes remained on the GS301 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Initialize. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D31500 GS305 sensor jam during Initialize. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D31200 GS302 sensor jam during Initialize. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D31100 GS301 sensor jam during Initialize. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D30500 GS305 Light Jam during Initialize. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the
recycle cassette(16)4. Rotate the knob of the Mid Transport Path5. Remove the
Jam on the Mid Transport Path(13)."

5D2S200 Undefined command of RC2 during Initialize. 1. Operate to initialize BRM(Recovery)


5D2S100 Undefined return value of RC2 during Initialize. 1. Operate to initialize BRM(Recovery)
5D2R300 RC2 message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Initialize error . occurred (message timeout error) after initialization"

5D2R200 RC2 message timeout error during transaction "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
operation in the Initialize. occurred (message timeout error) after initialization"

5D2R100 RC2 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Initialize. occurred (message timeout error) after initialization"

5D2J300 RC2 full check failure during Initialize. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (B)4. Check the stage status after open the recycle cassette(B)5. Check
contamination of GS212 sensor."

© Hyosung TNS Inc. All Rights Reserved. 146


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5D2GL00 Failure to move RC2 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Initialize.(Motor status error) cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS207 sensor status if there are No notes or substance"

5D2GK00 Failure to RC2 stack roller retreat during "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Initialize.(Motor status error) cassette (B) . 4. Put down the Stage after open the recycle cassette door
(B)5.Check the jam removal knob rotates softly"

5D2GJ00 Failure of RC2 stack roller retreat during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Initialize.(Overrun) cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check
the jam removal knob rotates softly"

5D2GH00 Encoder Sensor(GS213) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
direction during Initialize. wheels on the upper side.5. See whether GS213 works fine if there is nothing
jammed."

5D2GG00 Encoder Sensor(GS213) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
direction during Initialize. wheels on the upper side.5. See whether GS213 works fine if there is nothing
jammed."

5D2GF00 Detect both GS208(separate pressure) and "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
GS212(Bottom) as excessive note durting Initialize.. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove note."
5D2GE00 Detect GS208(separate pressure) as excessive note at "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
FM homeposition movement durting Initialize.. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove note."
5D2GD00 Detect GS201, GS202 as excessive notes during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Initialize.. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove note."
5D2GC00 Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
during Initialize . wheels on the upper side.5. See whether GS207 works fine if there is nothing
jammed."

5D2GB00 Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
during Initialize . wheels on the upper side.5. See whether GS207 works fine if there is nothing
jammed."

5D2GA00 RC2 solenoid echo disorder error during Initialize . "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle
cassette (B) after removing recycle cassette4. Replace the cassette when same
error occurs"
5D2G800 Failure to RC2 push pressure movement during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Initialize. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check
the upper side of the recycle cassette"

5D2G700 Failure to move RC2 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Initialize. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check
the jam removal knob rotates softly"

5D2G600 Exceeds retry count limit of detecting RC2 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Initialize. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check
the jam removal knob rotates softly"

5D2G500 Failure of RC2 stack roller retreat during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Initialize.(sensor error) cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check
the jam removal knob rotates softly"

5D2G400 Failure to upword moving of PP during RC2 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Initialize. cassette (B)4. Open the recycle cassette door (B)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

© Hyosung TNS Inc. All Rights Reserved. 147


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5D2G200 Failure movement RC2 PP stack position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Initialize. cassette (B)4. Open the recycle cassette door (B)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5D2G100 Failure of return notes to RC2 during Initialize. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D27500 Error occurred by the notes disorder on the GS205 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Initialize. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D26500 Error occurred by the Return Transport Path(GS205) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Initialize. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D25500 Error occurred by the Transport Path on the GS205 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Initialize. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D22500 Error occurred by the notes remained on the GS205 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Initialize. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D22200 Error occurred by the notes remained on the GS202 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Initialize. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D22100 Error occurred by the notes remained on the GS201 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Initialize. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D21500 GS205 sensor jam during Initialize. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D21200 GS202 sensor jam during Initialize. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D21100 GS201 sensor jam during Initialize. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D20500 GS205 light jam during Initialize . "1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the
recycle cassette(15)4. Rotate the knob of the Mid Transport Path5. Remove the
Jam on the Mid Transport Path(13)."

© Hyosung TNS Inc. All Rights Reserved. 148


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5D1S200 Undefined command of RC1 during Initialize. 1. Operate to initialize BRM(Recovery)
5D1S100 Undefined return value of RC1 during Initialize. 1. Operate to initialize BRM(Recovery)
5D1R300 RC1 message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Initialize error . occurred (message timeout error) after initialization"

5D1R200 RC1 message timeout error during transaction "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
operation in the Initialize. occurred (message timeout error) after initialization"

5D1R100 RC1 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Initialize. occurred (message timeout error) after initialization"

5D1J300 RC1 full check failure during Initialize. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Check the stage status after open the recycle cassette(A)5. Check
contamination of sensor GS112"

5D1GL00 Failure to move RC1 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Initialize.(Motor status error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS107 sensor status if there are No notes or substance"

5D1GK00 Failure of RC1 stack roller retreat during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Initialize.(Motor status error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5D1GJ00 Failure of RC1 stack roller retreat during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Initialize.(Overrun) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5D1GH00 Encoder Sensor(GS113) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
direction during Initialize. wheels on the upper side.5. See whether GS113 works fine if there is nothing
jammed."

5D1GG00 Encoder Sensor(GS113) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
direction during Initialize. wheels on the upper side.5. See whether GS113 works fine if there is nothing
jammed."

5D1GF00 Detect both GS108(separate pressure) and "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
GS112(Bottom) as excessive note durting Initialize.. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove note."
5D1GE00 Detect GS108(separate pressure) as excessive note at "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
FM homeposition movement durting Initialize.. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove note."
5D1GD00 Detect GS101, GS102 as excessive notes during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Initialize.. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove note."
5D1GC00 Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
during Initialize.. wheels on the upper side.5. See whether GS107 works fine if there is nothing
jammed."

5D1GB00 Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
during Initialize.. wheels on the upper side.5. See whether GS107 works fine if there is nothing
jammed."

5D1GA00 RC1 solenoid echo disorder error during Initialize . "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette(A) and reload4. Replace the cassette when same error occurs"

5D1G800 Failure to RC1 push pressure movement during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Initialize. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the upper side of the recycle cassette"

5D1G700 Failure to move RC1 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Initialize. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

© Hyosung TNS Inc. All Rights Reserved. 149


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5D1G600 Exceeds retry count limit of detecting RC1 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Initialize. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5D1G500 Failure of RC1 stack roller retreat during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Initialize.(sensor error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5D1G400 Failure to upword moving of PP during RC1 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Initialize. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5D1G200 Failure to move stack position of RC1 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Initialize. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5D1G100 Failure of return notes to RC1 during Initialize. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D17500 Error occurred by the notes disorder on the GS105 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Initialiize. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D16500 Error occurred by the Return Transport Path(GS105) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Initialize. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D15500 Error occurred by the Transport Path(GS105) Initialize. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D12500 Error occurred by the notes remained on the GS105 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Initialize. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D12200 Error occurred by the notes remained on the GS102 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Initialize. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D12100 Error occurred by the notes remained on the GS101 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Initialize. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D11500 GS105 sensor jam during Initialize. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 150


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5D11200 GS102 sensor jam during Initialize. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D11100 GS101 sensor jam during Initialize. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D10500 GS105 Light Jam during Initialize. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the
recycle cassette(14)4. Rotate the knob of the Mid Transport Path5. Remove the
Jam on the Mid Transport Path(13)."

5D0R300 BM message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Initialize error . occurred (message timeout error) after initialization"

5D0R200 BM message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Initialize. occurred (message timeout error) after initialization"

5D0R100 BM message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Initialize. occurred (message timeout error) after initialization"

5D0QA00 BC open error during Initialization. "0. During the """""Initialize""""" mode, the BC is open(The BC open sensor(G803)
should be """""Light""""")1. Open the Upper Unit2. Open the customer service
module (CSM)3. Check the lock lever in the BC"

5D0Q900 BMD removal error during Initialization. "0. During the """""Initialize""""" mode, Lower Unit(BMD) Lever position is not
proper(The BMD Unit Lever should make the GS026 sensor signal """""Light""""")1.
Check the Lower Unit load/removal2. Check the state of the Lower Unit Lever,
sensor(GS026) assembly and related cable3. Exchange or clean the BMD Unit
Lever sensor(GS026) if occur same error"

5D0Q800 BMD inter lock error during Initialization. "0. During the """""Initialize""""" mode, Lower Unit(BMD) is not installed
properly(The GS025 sensor signal should be """""Dark""""")1. Check the Lower Unit
load/removal2. Check the Lower Unit state of Inter Lock sensor(GS025) and
related the cable3. Exchange the Inter Lock(cherry switch) if occur same error"

5D0Q700 RJC removal error during Initialize. "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21)
Load/Removal"
5D0Q600 CSM open error during Initialize. "1. Open the upper unit2. Check to open/close CSM3. Check the sensors GS011"

5D0Q500 Safe door open error during Initialize . 1. Check the safe door open
5D0Q400 BMU removal error during Initialize. "0. During the """""Initialize""""" mode, the Upper Unit(BMU) Lever position is not
proper(The BMU Unit Lever should make the GS013 sensor signal """""Light""""")1.
Check the Upper Unit load/removal2. Check the state of the Upper Unit Lever,
sensor(GS013) assembly and related cable3. Exchange or clean the Upper Unit
Lever sensor(GS013) if occur same error"

5D0Q300 BMU inter lock error during Initialize. "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error
occures"
5D0Q200 TE open error during Initialize. "1. Open the upper Unit2. Check open/close of TE(12)"
5D0Q100 UTC removal error during Initialize. "1. Open the upper unit2. Check removal of the cassette not received(9)"

5D0NC00 Failure to check the last note at the termination of mid "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
transport path during Initialize. occurred (message timeout error) after initialization"

5D0NA00 No Result with previous note recognition result when 1. Operate to initialize BRM(Recovery)
notes separate from TE during Initialize.
5D0N900 Pick-up count did not match up with stack count when 1. Operate to initialize BRM(Recovery)
separate end in the Initialize.
5D0N800 GSx05 dark error in a row during Initialization after "0. During the """""Initialize""""" mode, the banknote is staying on the GSx05
Withdrawal Error. sensor1. Check whether the sensor(GSx05) is contaminated (blocked) by cash /
notes or a foriegn substance / material(GSx05 : GS105, GS205, GS305, GS405,
GS505)2. Initialize BRM unit (recovery)"

© Hyosung TNS Inc. All Rights Reserved. 151


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5D0N700 GSx05 stack count error(Insert more than 2notes) 1. Operate to initialize BRM(Recovery)
when Initialize after Withdrawal Error.
5D0LW00 Failure to stack the notes that was remained on the "0. During the """""Initialize""""" mode, the note that is detected on the GS802
GS802 sensor during Initialization. sensor does not stack in the CSM or TE1. Open the Upper Unit2. Open the
customer service module (CSM)3. Open the BC(5)4. Remove notes and substance
in the BC(5)5. Check whether the sensor is contaminated (blocked) by cash / notes
or a foriegn substance / material"

5D0LV00 Failure to GS505 notes remains stack process error "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Initialize. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D0LU00 Failure to GS405 notes remains stack process error "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Initialize. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D0LT00 Failure to GS305 notes remains stack process error "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Initialize. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D0LS00 Failure to GS205 notes remains stack process error "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Initialize. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D0LR00 Failure to GS105 notes remains stack process error "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Initialize. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D0LQ00 Failure to GS034 notes remains stack process error "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Initialize. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5D0LP00 Failure to GS033 notes remains stack process error "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Initialize. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5D0LN00 Failure to stack the notes that was remained on the "0. During the """""Initialize""""" mode, the note that is detected on the GS032
GS032sensor during Initialize. sensor does not stack in the CSM or TE1. Open the Lower Unit2. Open the Mid
Transport Path3. Remove the banknotes and the foreign substance from the reject
cassette (19)4. Check whether the sensor is contaminated (blocked) by cash /
notes or a foriegn substance / material"

5D0LM00 Failure to GS031 notes remains stack process error "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Initialize. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5D0LK00 Failure to GS703 notes remains stack process error "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Initialize. TE(12)4. Remove notes and substance in the Rear Transport Path(11)5. Check
whether the sensor is contaminated or not if there are No notes or substance"

5D0LJ00 Failure to stack the notes that was remained on the "0. During the """""Initialize""""" mode, the note that is detected on the GS619
GS619 sensor during Initialize. sensor does not stack in the CSM1. Open the Upper Unit2. Open the customer
service module (CSM)3. Remove notes and substance in the Rear Transport
Path(11)4. Check whether the sensor is contaminated (blocked) by cash / notes or
a foriegn substance / material"

© Hyosung TNS Inc. All Rights Reserved. 152


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5D0LH00 Failure to stack the notes that was remained on the "0. During the """""Initialize""""" mode, the note that is detected on the GS618
GS005 sensor during Initialization. sensor does not stack in the CSM1. Open the Upper Unit2. Open the customer
service module (CSM)3. Remove notes and substance in the Rear Transport
Path(11)4. Check whether the sensor is contaminated (blocked) by cash / notes or
a foriegn substance / material"

5D0LG00 Failure to GS614 notes remains stack process error "0. During the """""Initialize""""" mode, the note that is detected on the GS614
during Initialization. sensor does not stack in the CSM1. Open the Upper Unit2. Open the customer
service module (CSM)3. Remove notes and substance in the CSM(3)4. Check
whether the sensor is contaminated (blocked) by cash / notes or a foriegn
substance / material"

5D0LB00 Failure to stack the notes that was remained on the "0. During the """""Initialize""""" mode, the note that is detected on the GS022
GS022 sensor during Initialization. sensor does not stack in the CSM or TE1. Open the Lower Unit2. Open the Mid
Transport Path3. Remove the banknotes and the foreign substance from the reject
cassette (19)4. Check whether the sensor is contaminated (blocked) by cash /
notes or a foriegn substance / material"

5D0LA00 Failure to stack the notes that was remained on the "0. During the """""Initialize""""" mode, the note that is detected on the GS021
GS021 sensor during Initialization. sensor does not stack in the CSM or TE1. Open the Lower Unit2. Remove notes
and substance in the Mid Transport Path(13)3. Check whether the sensor is
contaminated (blocked) by cash / notes or a foriegn substance / material"

5D0L600 Failure to GS006 notes remains stack process error "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Initialize. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(7)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5D0L500 Failure to stack the notes that was remained on the "0. During the """""Initialize""""" mode, the note that is detected on the GS005
GS005 sensor during Initialization. sensor does not stack in the CSM or TE1. Open the Upper Unit2. Open the
TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport
Path(11)4. Check whether the sensor is contaminated (blocked) by cash / notes or
a foriegn substance / material"

5D0L400 Failure to GS004 notes remains stack process error "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Initialize. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5D0L300 Failure to stack the notes that was remained on the "0. During the """""Initialize""""" mode, the note that is detected on the GS003
GS003 sensor during Initialization. sensor does not stack in the CSM or TE1. Open the Upper Unit2. Open the
TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove notes
and substance in the Rear Transport Path(6)5. Check whether the sensor is
contaminated (blocked) by cash / notes or a foriegn substance / material"

5D0L200 Failure to stack the notes that was remained on the "0. During the """""initialize""""" mode, the note that is detected on the GS002
GS002 sensor during Initialization. sensor does not stack in the CSM or TE1. Open the Upper Unit2. Open the Front
Transport Path (4)3. Remove the notes and the substance from the Front
Transport Path (4)4. Check whether the sensor is contaminated (blocked) by cash /
notes or a foriegn substance / material"

5D0L100 Failure to stack the notes that was remained in the BC "0. During the """""Initialize""""" mode, the note that is detected on the GS801
during Initialization. sensor does not stack in the CSM or TE1. Open the Upper Unit2. Open the
customer service module (CSM)3. Open the BC(5)4. Remove the notes and the
substance from the Front Transport Path (4)5. Check whether the sensor is
contaminated (blocked) by cash / notes or a foriegn substance / material"

5D0G200 Failure to 3 Way Gate 120 degree mode conversion "During the """""Initialize""""" mode, the sensor(GS008 & GS009) are not changed
during Initialize. """""Light""""" 1. Open the Upper Unit2. Open the CSM and TE(12)3. Remove notes
and substance in the Rear Transport Path(11)4. Check the sensor(GS008 &
GS009), related cable, motor(GM003) and connetor"

5D0G100 Failure to 3 Way Gate 0 degree mode conversion "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
during Initialize. substance from the gate in the Rear Transport Path"
5D0F700 Decreassed encoder count of GM004 moter less than 1. Operate to initialize BRM(Recovery)
previous values during Initialize.
5D0F600 Decreased encoder count of GM002 moter less than 1. Operate to initialize BRM(Recovery)
previous values during Initialize.

© Hyosung TNS Inc. All Rights Reserved. 153


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5D0F500 Decreased encoder count of GM001 moter less than 1. Operate to initialize BRM(Recovery)
previous values during Initialize.
5D0F400 GM004 motor step out return during Initialize. "1. Open the lower unit2. Check the knob rotates in the Mid Transport Path(20)3.
Check the notes and substance inside of the Mid Transport Path4. Check the
sensor GS023"
5D0F200 GM002 motor error during Initialization. "0. During the """""Initialize""""" mode, the motor(GM002) of the Upper Unit(BMU)
cannot not rotate at normal speed1. Open the Upper Unit2. Check the Rear
Transport Path(8) knob rotates softly3.Check remained Notes and substance in the
upper Transport Path4. Check the related Sensor and connector"

5D0F100 GM001 motor step out return during Initialize. "1. Open the upper unit2. Check the Front Transport Path(4) knob rotates softly
3.Check remained Notes and substance in the upper Transport Path4. Check the
sensor GS804 status"
5D0DY00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
5D0DX00 Initialize
Error .
of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
5D0DW00 Initialize
Error .
of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
5D0DV00 Initialize
Error .
of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
5D0DU00 Initialize
Error .
of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
5D0DT00 Initialize
Error .
of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
5D0DS00 Initialize .
Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
5D0DR00 Initialize
Error .
of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
5D07W00 Initialize
Error .
occurred by the notes disorder on the GS802 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Initialize. BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

5D07Q00 Error occurred by the notes disorder on the GS034 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Initialize. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5D07P00 Error occurred by the notes disorder on the GS033 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Initialize. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5D07N00 Error occurred by the notes disorder on the GS032 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Initialize. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5D07M00 Error occurred by the notes disorder on the GS031 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Initialize. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5D07K00 Error occurred by the notes disorder on the GS703 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Initialize. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5D07J00 Error occurred by the notes disorder on the GS619 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Initialize. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5D07H00 Error occurred by the notes disorder on the GS618 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Initialize. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5D07G00 Error occurred by the notes disorder on the GS614 "0. During the """""Deposit""""" transaction, the sensor(GS014) is detected
during Initialize. abnormally.1. Open the Upper Unit2. Open the customer service module (CSM)3.
Remove notes and substance in the CSM(3)4. Check whether the sensor is
contaminated (blocked) by cash / notes or a foriegn substance / material"

5D07B00 Error occurred by the notes disorder on the GS022 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
during Initialize. and the foreign substance from the reject cassette (19)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

5D07A00 Error occurred by the notes disorder on the GS021 "1. Open the upper unit2. Remove notes and substance in the Mid Transport
during Initialize. Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"

© Hyosung TNS Inc. All Rights Reserved. 154


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5D07600 Error occurred by the notes disorder on the GS006 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Initialize. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(7)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5D07500 Error occurred by the notes disorder on the GS005 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes
during Initialize. and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5D07400 Error occurred by the notes disorder on the GS004 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Initialize. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5D07300 Error occurred by the notes disorder on the GS003 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
during Initialize. Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5D07200 Error occurred by the notes disorder on the GS002 "1. Open the upper unit2. Open the Front Transport Path (4)3. Remove the notes
during Initialize. and the substance from the Front Transport Path (4)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5D07100 Error occurred by the notes disorder on the GS801 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Initialize. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5D06J00 Error occurred by the Return Transport Path(GS619) "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
during Initialize. substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5D06H00 Error occurred by the Return Transport Path(GS618) "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
during Initialize. substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5D06G00 Error occurred by the Return Transport Path(GS614) "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Initialize. notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

5D05W00 GS802 error occurred by the Transport Path during "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
Initialize. BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

5D05Q00 Error occurred by the Transport Path on the GS034 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Initialize. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5D05P00 Error occurred by the Transport Path on the GS033 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Initialize. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5D05N00 Error occurred by the Transport Path on the GS032 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Initialize. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5D05M00 Error occurred by the Transport Path on the GS031 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Initialize. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5D05K00 Error occurred by the Transport Path on the GS703 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Initialize. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5D05J00 Error occurred by the Transport Path on the GS619 "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
during Initialize. substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 155


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5D05H00 Error occurred by the Transport Path on the GS618 "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
during Initialize. substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5D05G00 Error occurred by the Transport Path on the GS614 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Initialize. notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

5D05D00 Error occurred by the Transport Path on the GS004 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the
during Initialize. cassette not received(9)4. Remove substance in the Rear Transport Path(8)5.
Check whether the sensor is contaminated or not if there are No notes or
substance."

5D05B00 Error occurred by the Transport Path on the GS022 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
during Initialize. and the foreign substance from the reject cassette (19)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

5D05A00 Error occurred by the Transport Path on the GS021 "1. Open the lower unit2. Remove notes and substance in the Mid Transport
during Initialize. Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"
5D05600 Error occurred by the Transport Path on the GS006 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the
during Initialize. cassette not received(9)4. Remove substance in the Rear Transport Path(7)5.
Check whether the sensor is contaminated or not if there are No notes or
substance."

5D05500 Error occurred by the Transport Path on the GS005 "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
during Initialize. substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5D05400 Error occurred by the Transport Path on the GS004 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the
during Initialize. cassette not received(9)4. Remove substance in the Rear Transport Path(8)5.
Check whether the sensor is contaminated or not if there are No notes or
substance."

5D05300 Error occurred by the Transport Path on the GS003 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
during Initialize. Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5D05200 Error occurred by the Transport Path on the GS002 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Initialize. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5D05100 Error occurred by the Transport Path on the GS801 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Initialize. BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

5D02W00 Error occurred by the notes remained on the GS802 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Initialize. BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

5D02Q00 Error occurred by the notes remained on the GS034 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Initialize. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5D02P00 Error occurred by the notes remained on the GS033 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Initialize. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5D02N00 Error occurred by the notes remained on the GS032 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Initialize. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5D02M00 Error occurred by the notes remained on the GS031 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Initialize. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 156


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5D02K00 Error occurred by the notes remained on the GS703 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Initialize. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5D02J00 Error occurred by the notes remained on the GS619 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Initialize. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5D02H00 Error occurred by the notes remained on the GS618 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Initialize. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5D02G00 Error occurred by the notes remained on the GS614 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Initialize. notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

5D02B00 Error occurred by the notes remained on the GS022 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
during Initialize. and the foreign substance from the reject cassette (19)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

5D02A00 Error occurred by the notes remained on the GS021 "1. Open the lower unit2. Remove notes and substance in the Mid Transport
during Initialize. Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"
5D02600 Error occurred by the notes remained on the GS006 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Initialize. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(7)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5D02500 Error occurred by the notes remained on the GS005 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes
during Initialize. and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5D02400 Error occurred by the notes remained on the GS004 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Initialize. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5D02300 Error occurred by the notes remained on the GS003 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
during Initialize. Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5D02200 Error occurred by the notes remained on the GS002 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Initialize. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5D02100 Error occurred by the notes remained on the GS801 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Initialize. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5D01W00 GS802 dark jam error during Initialize. "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

5D01Q00 GS034 dark jam error during Initialize. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5D01P00 GS033 dark jam error during Initialize. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5D01N00 GS032 dark jam error during Initialize. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5D01M00 GS031 dark jam error during Initialize. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 157


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5D01K00 GS703 dark jam error during Initialization. "0. During the """""Initialize""""" mode, the banknote is staying on the GS703
sensor1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Rotate a
knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5D01J00 GS619 dark jam error during Initialize. "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5D01H00 GS618 dark jam error during Initialize. "0. During the """""Initialize""""" mode, the banknote is staying on the GS618
sensor1. Open the Upper Unit2. Open the customer service module (CSM)3.
Remove notes and substance in the CSM(3)4. Check whether the sensor is
contaminated (blocked) by cash / notes or a foriegn substance / material"

5D01G00 GS614 dark jam error during Initialization. "0. During the """""Initialize""""" mode, the banknote is staying on the GS614
sensor1. Open the Upper Unit2. Open the customer service module (CSM)3.
Remove notes and substance in the CSM(3)4. Check whether the sensor is
contaminated (blocked) by cash / notes or a foriegn substance / material"

5D01B00 GS022 dark jam error during Initialize. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
and the foreign substance from the reject cassette (19)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

5D01A00 GS021 dark jam error during Initialize. "1. Open the lower unit2. Remove notes and substance in the Mid Transport
Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"
5D01600 GS006 dark jam error during Initialize. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(7)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5D01500 GS005 dark jam error during Initialization. "0. During the """""Initialize""""" mode, the banknote is staying on the GS005
sensor1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Remove
notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated (blocked) by cash / notes or a foriegn substance / material"

5D01400 GS004 dark jam error during Initialize. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5D01300 GS003 dark jam error during Initialize. "1. Open the upper unit. 2. Open TE(12) 3. Open the Rear Transport Path(6)4.
Remove the notes and substance on the Rear Transport Path(6)5. Check whether
the sensor is contaminated or not if there are No notes or substance "

5D01200 GS002 dark jam error during Initialize. "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5D01100 GS801 dark jam error during Initialize. "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5D00W00 GS802 light jam error during Initialize. "1. Open the upper unit2. Open the CSM and TE(12)3. Open BC(5) and Rear
Transport Path(6)4. Remove the Jam between BC(5) and Rear Transport Path(6)."

5D00Q00 GS034 light jam error during Initialize. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the
Jam on the Mid Transport Path(13). "
5D00P00 GS033 light jam error during Initialize. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the
Jam on the Mid Transport Path(13). "
5D00N00 GS032 light jam error during Initialize. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the
Jam on the Mid Transport Path(13). "
5D00M00 GS031 light jam error during Initialize. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the
Jam on the Mid Transport Path(13). "
5D00J00 GS619 light jam error during Initialize. "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
Jam in the Rear Transport Path(11)."

© Hyosung TNS Inc. All Rights Reserved. 158


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5D00H00 GS618 light jam error during Initialization. "0. During the """""Initialize""""" mode, the banknote is staying on the note transport
path between the GS005 and GS618 sensor1. Open the Upper Unit2. Open the
customer service module (CSM)3. Remove Jam in the Rear Transport Path(11).4.
Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn
substance / material"

5D00G00 GS614 light jam error during Initialize. "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
Jam between the CSM(3) and the Rear Transport Path(11)."

5D00B00 GS022 light jam error during Initialize. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the
Jam on the Mid Transport Path(13). "
5D00A00 GS021 light jam error during Initialize. "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
BC(5)4. Rotate the knob of the Rear Transport Path(4)5. Remove notes in BC"

5D00600 GS006 light jam error during Initialize. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the
cassette not received(9)4. Remove the Jam between Rear Transport Path(7) and
Rear Transport Path(11)."
5D00500 GS005 light jam error during Initialize. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the Jam
between TE(12) and Rear Transport Path(11)."

5D00400 GS004 light jam error during Initialize . "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the
cassette not received(9)4. Remove the Jam between Rear Transport Path(8) and
Rear Transport Path(11)."
5D00300 GS003 light jam error during Initialize . "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
Transport Path(6)4. Remove the Jam between Rear Transport Path(11) and Rear
Transport Path(6)."
5D00200 GS002 light jam error during Initialize . "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
BC(5)4. Rotate the knob of the Front Transport Path(4)5. Remove the Jam
between BC(5) and Front Transport Path(4)."

5D00100 GS801 light jam error during Initialize . "1. Open the upper unit. 2. Open the customer service module (CSM)3. Open the
BC(5) 4.Remove notes and substance in the Front Transport Path(4) 5. Check
whether the sensor is contaminated or not if there are No notes or substance "

5CUS300 USB command data length error when EEPROM R/W. "1. Check USB connection2. Operate to initialize BRM(Recovery)"

5CUS100 USB sequence number duplicate error when EEPROM 1. Restart over AP-SP
5CSSE00 R/W.
Sequence number duplicated with close command. 1. Check the detail sequence number of bulk sending command

5CS3200 The moter home position sensor (MS1 & MS2) had "1. error occurred by motor home position sensor's problem2. Check the motor
problem(MS1 Light & MS2 Dark). home position sensor3. Check defect of MS1 and MS2"

5CS1400 Detect substance in the shutter when shutter was 1. Check substance inside of the shutter
closed with close command(HS4 Dark).
5CS1200 The shutter did not close under closing shutter "1. Check that some object disturb to close shutter2. Check the motor home
command(MS1 Dark). Opend status(MS2 Dark). position sensor is under the nomal if error still occures without disturbed object"

5CS0200 The shutter did not close under closing shutter "1. Check that some object disturb to close shutter2. Check the motor home
command(MS1 Dark). Half of close(MS2 Light). position sensor is under the nomal if error still occures without disturbed object"

5CBS200 RBU connection MI error when EEPROM R/W. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5CBS100 RBU connection sequence error when EEPROM R/W. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5CBS000 RBU communication timeout error when EEPROM "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
R/W. occurred (message timeout error) after initialization"

5CBR700 RBU response message timeout error during EEPROM "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
R/W. occurred (message timeout error) after initialization"

5CBR000 RBU response timeout during EEPROM R/W. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5CBHG00 No detect inter lock when EEPROM R/W. "1. Check the lower unit status of inter lock2. Exchange or clean the inter lock
sensor if occur same error"
5CBHF00 RC5 EEPROM data verify error when EEPROM R/W. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"

© Hyosung TNS Inc. All Rights Reserved. 159


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5CBHE00 RC4 EEPROM data verify error when EEPROM R/W. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
5CBHD00 RC3 EEPROM data verify error when EEPROM R/W. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
5CBHC00 RC2 EEPROM data verify error when EEPROM R/W. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
5CBHB00 RC1 EEPROM data verify error when EEPROM R/W. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
5CBHA00 RC5 EEPROM Write error when EEPROM R/W. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5CBH900 RC4 EEPROM Write error when EEPROM R/W. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5CBH800 RC3 EEPROM Write error when EEPROM R/W. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5CBH700 RC2 EEPROM Write error when EEPROM R/W. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5CBH600 RC1 EEPROM Write error when EEPROM R/W. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5CBH500 RC5 EEPROM read error when EEPROM R/W. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5CBH400 RC4 EEPROM read error when EEPROM R/W. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5CBH300 RC3 EEPROM read error when EEPROM R/W. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5CBH200 RC2 EEPROM read error when EEPROM R/W. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5CBH100 RC1 EEPROM read error when EEPROM R/W. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5CAS200 Selected write option is not exist when received 1. Operate to initialize BRM(Recovery)
EEPROM R/W Command.
5CAS100 Selected module is not exist when received EEPROM 1. Operate to initialize BRM(Recovery)
R/W Command.
5CAH500 Error to NVRAM(128denominations) Read/ Write "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
during EEPROM R/W. occurred (message timeout error) after initialization"

5CAEF00 RBU RS485 connection line disorder during EEPROM "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
R/W. occurred (message timeout error) after initialization"

5CAEE00 RBU RS485 communication sequence disorder during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
EEPROM R/W. occurred (message timeout error) after initialization"

5CAE600 Error to received EEPROM R/W during TE Button "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Operating. occurred (message timeout error) after initialization"

5CAE400 EEPROM R/W transaction was executed without "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Initializing after power on . for TM Test-> Initail Info Set -> Initialization"
5CAE300 Received operation command without System Info "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Read during EEPROM R/W. for TM Test-> Initail Info Set -> Initialization"
5CAE200 Status on not operation receiption command during "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
EEPROM R/W. for TM Test-> Initail Info Set -> Initialization"
5CAE100 Received operation command without Initial Info Set "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
during EEPROM R/W. for TM Test-> Initail Info Set -> Initialization"
5C7H400 Failure to read TE EEPROM during EEPROM R/W. "1. Check TE EEPROM2. Cehck TE EEPROM connection3. Replace TE B/D if
same error occures during EEPROM R/W"
5C7H300 Failure to write TE EEPROM during EEPROM R/W. "1. Check TE EEPROM2. Cehck TE EEPROM connection3. Replace TE B/D if
same error occures during EEPROM R/W"
5C6H200 Failure to read CSM EEPROM during EEPROM R/W. "1. Check CSM EEPROM2. Cehck CSM EEPROM connection3. Replace CSM B/D
if same error occures during EEPROM R/W"
5C6H100 Failure to write CSM EEPROM during EEPROM R/W. "1. Check CSM EEPROM2. Cehck CSM EEPROM connection3. Replace CSM B/D
if same error occures during EEPROM R/W"
5BUS300 USB command data length error during Retract TE. "1. Check USB connection2. Operate to initialize BRM(Recovery)"

5BUS100 USB sequence number duplicate error during Retract 1. Restart over AP-SP
5BBS200 TE. connection MI error during Retract TE.
RBU "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5BBS100 RBU connection sequence error during Retract TE. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

© Hyosung TNS Inc. All Rights Reserved. 160


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5BBS000 RBU communication timeout error during Retract TE. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5BBR700 RBU response message timeout error during Retract "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
TE. occurred (message timeout error) after initialization"

5BBR000 RBU response timeout during Retract TE. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5BBHG00 No detect inter lock during RC EEPROM R/W during "1. Check the lower unit status of inter lock2. Exchange or clean the inter lock
Retract TE. sensor if occur same error"
5BBHF00 RC5 EEPROM data verify error during Retract TE. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
5BBHE00 RC4 EEPROM data verify error during Retract TE. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
5BBHD00 RC3 EEPROM data verify error during Retract TE. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
5BBHC00 RC2 EEPROM data verify error during Retract TE. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
5BBHB00 RC1 EEPROM data verify error during Retract TE. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
5BBHA00 RC5 EEPROM Write error during Retract TE. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5BBH900 RC4 EEPROM Write error during Retract TE. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5BBH800 RC3 EEPROM Write error during Retract TE. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5BBH700 RC2 EEPROM Write error during Retract TE. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5BBH600 RC1 EEPROM Write error during Retract TE. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5BBH500 RC5 EEPROM read error during Retract TE. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5BBH400 RC4 EEPROM read error during Retract TE. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5BBH300 RC3 EEPROM read error during Retract TE. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5BBH200 RC2 EEPROM read error during Retract TE. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5BBH100 RC1 EEPROM read error during Retract TE. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
5BAS800 Separate count is more than Remain count when 1. Operate to initialize BRM(Recovery)
updating notes count duringduring Retract TE.
5BARJ00 Message timeout error while Stop Ready during Retract "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
TE. occurred (message timeout error) after initialization"

5BARB00 Remain notes process message timeout error when "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
auto recoveryduring Retract TE. occurred (message timeout error) after initialization"

5BARA00 BM notes revert message timeout error when auto "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
recoveryduring Retract TE. occurred (message timeout error) after initialization"

5BAR900 Stack ready message timeout error when auto "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
recoveryduring Retract TE. occurred (message timeout error) after initialization"

5BAR700 RBU response message timeout error during Retract "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
TE. occurred (message timeout error) after initialization"

5BAR300 Message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract TE Error. occurred (message timeout error) after initialization"

5BAR200 Message timeout error during transaction operation in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Retract TE. occurred (message timeout error) after initialization"

5BAR100 Message timeout error during operation ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract TE. occurred (message timeout error) after initialization"

5BANQ00 Failure to stacking other cassette at JAM recovery 1. Operate to initialize BRM(Recovery)
during Retract TE..

© Hyosung TNS Inc. All Rights Reserved. 161


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5BANG00 Forged notes count not match UTC2 stack count when 1. Operate to initialize BRM(Recovery)
Retract TE Deposit Count.
5BANE00 TE doubted notes sepatate count not match doubted 1. Operate to initialize BRM(Recovery)
notes stack count when Retract TE UTC.
5BAL100 No notes in the TE during retry Deposit Cancel with 1. Operate to initialize BRM(Recovery)
auto recovery operation because of the error from
5BAH500 Deposit
Error Cancel.
to NVRAM(128denominations) Read/ Write "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
during Retract TE. occurred (message timeout error) after initialization"

5BAEF00 RBU RS485 connection line disorder during Retract "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
TE. occurred (message timeout error) after initialization"

5BAEE00 RBU RS485 communication sequence disorder during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract TE. occurred (message timeout error) after initialization"

5BAE600 Error to received Retract TE during TE Button "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Operating. occurred (message timeout error) after initialization"

5BAE400 Retract TE transaction was executed without Initializing "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
after power on . for TM Test-> Initail Info Set -> Initialization"
5BAE300 Received operation command without System Info "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Read during Retract TE. for TM Test-> Initail Info Set -> Initialization"
5BAE200 Status on not operation receiption command during "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Retract TE. for TM Test-> Initail Info Set -> Initialization"
5BAE100 Received operation command without Initial Info Set "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
during Retract TE. for TM Test-> Initail Info Set -> Initialization"
5BAAK00 Retracting cassette set UTC1 or UTC2 in unused UTC "1. Check the SP setting.2. Restart over AP-SP3. Do transation operation follow by
before to operation during Retract TE.. set up read system Info for TM Test-> Initail Info Set -> Initialization"

5BAAJ00 Removal status of RC to store abnormal serial number "1. Open the lower unit2. Open the Mid Transport Path3. Check the recycle
before the operation duringRetract TE.. cassette load/removal"
5BAAH00 Removal status of RC to store Retracted CSM notes "1. Check that RC for retracting Notes is equipped2. Operate to initialize
before the operation during Retract TE. BRM(Recovery)3. Excluding RC removed from Retracted cassette when you use
a TE for the test"
5BAAG00 Unused status of RC to store doubted notes before the "1. Check to load RC which receipts doubted notes2. Operate to initialize
operation during Retract TE. BRM(Recovery)3. Excluding RC removed from doubted cassette when you use a
TE for the test"
5BAAF00 Status of RC empty before the operation during Retract "1. Open the lower unit2. Open the Mid Transport Path3. Check the residual notes
TE. quantity in the recycle cassettes(A~E)"
5BAAE00 Status of UTC2 full before the operation during Retract "1. Open the upper unit2. Open the forge note cassette(103. Check the forge note
TE. cassette(10) is full"
5BAAD00 Status of UTC1 full before the operation during Retract "1. Open the upper unit2. Open the cassette not received(9)3. Check the cassette
TE. not received(9) is full"
5BAAC00 Status of RJC full before the operation during Retract "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject
TE. cassette(21)4. Remove notes after checking notes full in the cassette5. Check
whether the sensor is contaminated or not if a cassette is empty."

5BAAB00 Status of RC full before the operation during Retract "1. Open the lower unit2. Open the Mid Transport Path3. Check the GSx11 full
TE. detection sensor of recycle cassettes(A~E) 4. Open the cassette door5. Check
the notes full in the cassette "
5BAAA00 Status of BC open before the operation during Retract "1. Open the upper unit2. Check the lock lever in the BC"
5BAA900 TE.
Status of BMD removal before the operation during "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3.
Retract TE. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur
same error"
5BAA800 Status of BMD inter lock detachment before the "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3.
operation during Retract TE. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur
same error"
5BAA700 Status of RJC removal before the operation during "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21)
Retract TE. Load/Removal"
5BAA600 Status of CSM open before the operation during "1. Open the upper Unit2. Check open/close of CSM3. Check sensor GS011"
Retract TE.
5BAA400 Status of BMU removal before the operation during 1. Check Load/Removal of the upper unit
5BAA300 Retract
Status ofTE.
BMU inter lock detachment before the "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error
operation during Retract TE. occures"
5BAA200 Status of TE open before the operation during Retract "1. Open the upper Unit2. Check open/close of TE(12)"
5BAA100 TE.
Status of UTC removal before the operation during "1. Open the upper unit2. Check removal of the cassette not received(9)"
Retract TE.

© Hyosung TNS Inc. All Rights Reserved. 162


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5BA2W00 Status of remaining notes on the return Path(GS802) "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
before the operation during Retract TE. BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

5BA2Q00 Status of remaining notes on the return Path(GS034) "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
before the operation during Retract TE. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5BA2P00 Status of remaining notes on the return Path(GS033) "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
before the operation during Retract TE. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5BA2N00 Status of remaining notes on the return Path(GS032) "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
before the operation during Retract TE. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5BA2M00 Status of remaining notes on the return Path(GS031) "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
before the operation during Retract TE. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5BA2K00 Status of remaining notes on the return Path(GS703) "0. Before the """""Retract TE""""" transaction, the sensor(GS703) is detected
before the operation during Retract TE. abnormally.1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3.
Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport
Path(11)"
5BA2J00 Status of remaining notes on the return Path(GS619) "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
before the operation during Retract TE. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5BA2H00 Status of remaining notes on the return Path(GS618) "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
before the operation during Retract TE. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5BA2G00 Status of remaining notes on the return Path(GS614) "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
before the operation during Retract TE. notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

5BA2C00 Error occurred by the notes remained in the BCU(CIS 1. Open the upper unit.
Sensor or DD Sensor) during Retract TE 2. Open CSM
3. Open BC(5)
4. Remove the notes and substance on the Rear Transport Path(4)
5. Check whether the sensor is contaminated or not if there are No notes or
substance

5BA2B00 Status of remaining notes on the return Path(GS022) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
before the operation during Retract TE. and the foreign substance from the reject cassette (19)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

5BA2A00 Status of remaining notes on the return Path(GS021) "1. Open the lower unit2. Remove notes and substance in the Mid Transport
before the operation during Retract TE. Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"
5BA2600 Status of remaining notes on the return Path(GS006) "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
before the operation during Retract TE. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5BA2500 Status of remaining notes on the return Path(GS005) "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes
before the operation during Retract TE. and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5BA2400 Status of remaining notes on the return Path(GS004) "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
before the operation during Retract TE. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5BA2300 Status of remaining notes on the return Path(GS003) "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
before the operation during Retract TE. Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"

© Hyosung TNS Inc. All Rights Reserved. 163


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5BA2200 Status of remaining notes on the return Path(GS002) "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
before the operation during Retract TE. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5BA2100 Status of remaining notes on the return Path(GS801) "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
before the operation during Retract TE. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5B9R300 RJC message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract TE Error. occurred (message timeout error) after initialization"

5B9R200 RJC message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Retract TE. occurred (message timeout error) after initialization"

5B9R100 RJC message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Retract TE. occurred (message timeout error) after initialization"

5B9P100 RJC motor error during Retract TE. "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject
cassette(21)4. Check the stage after open the door and push the lever5. Check the
sensor."
5B9J100 RJC full detect error during Retract TE. "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject
cassette(21)4. Remove notes after checking notes full in the cassette5. Check
whether the sensor is contaminated or not if a cassette is empty."

5B91500 RJC GSA05 dark jam error during Retract TE. "1. Open the lower unit2. Open the Mid Transport Path3. Open the reject
cassette(21)4. Remove notes and substance in the reject cassette(21)5. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B91300 RJC GSA03 dark jam error during Retract TE. "1. Open the lower unit2. Open the Mid Transport Path3. Open the reject
cassette(21)4. Remove notes and substance in the reject cassette(21)5. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B8S900 Receive retry error from BC during Retract TE. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5B8S400 Receive ETC. error from BC during Retract TE. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5B8S200 Receive abnormal BCC from BC during Retract TE. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5B8S100 Receive abnormal MI from BC during Retract TE. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5B8R900 BC message timeout error during Retract TE. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5B8R300 BC message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract TE Error. occurred (message timeout error) after initialization"

5B8R200 BC message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Retract TE. occurred (message timeout error) after initialization"

5B8R100 BC message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Retract TE. occurred (message timeout error) after initialization"

5B8HS29 Error of the BC Stop MR/UV/DD Sampling BCU Ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Retract TE. occurred after initialization"
5B8HS28 Error of the BC Stop DAC Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Retract TE. occurred after initialization"
5B8HS22 Error of the BC Stop Sensor(MR/UV/DD/Gate) Power "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Off Scan Driver Init During in the Retract TE. occurred after initialization"
5B8HS1B Error of the Hall Sensor Shading Fail BCU Ready "1. Retry to Hall Sensor Shading"
During in the Retract TE.
5B8HS1A Error of the Hall Sensor Dac Set Fail BCU Ready "1. Check to Hall Sensor2. Check to Hall Sensor Connected Cable"
During in the Retract TE.
5B8HS19 Error of the MR/UV/DD Sampling BCU Ready During "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Retract TE. occurred after initialization"

© Hyosung TNS Inc. All Rights Reserved. 164


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5B8HS18 Error of the DAC Set Fail BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract TE. occurred after initialization"
5B8HS17 Error of the AFE Chip Set BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract TE. occurred after initialization"
5B8HS15 Error of the CIS Shading BCU Ready During in the "1. Retry to Cis Sensor Shading"
5B8HS14 Retract
Error of TE.
the Light Source Set Fail BCU Ready During in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Retract TE. occurred after initialization"
5B8HS13 Error of the CIS Led On Value Set Fail BCU Ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Retract TE. occurred after initialization"
5B8HS12 Error of the Sensor(MR/UV/DD/Gate) Power Off BCU "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready During in the Retract TE. occurred after initialization"
5B8HS11 Error of the Fpga Write BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract TE. occurred after initialization"
5B8HS08 Error of the DAC Set Fail Scan Driver Init During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract TE. occurred after initialization"
5B8HS05 Error of the CIS Shading Scan Driver Init During in the 1. Retry to Cis Sensor Shading
Retract TE.
5B8HS04 Error of the Light Source Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Retract TE. occurred after initialization"
5B8HS03 Error of the CIS Led On Value Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Retract TE. occurred after initialization"
5B8HS02 Error of the Sensor(MR/UV/DD/Gate) Power Off Scan "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Driver Init During in the Retract TE. occurred after initialization"
5B8HS01 Error of the Fpga Write Scan Driver Init During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract TE. occurred after initialization"
5B8HJ03 Error of Currency Set Recognition Algorithm in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract TE. occurred after initialization"
5B8HJ02 Error of Ready Recognition Algorithm in the Retract TE. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred after initialization"
5B8HJ01 Error of Initialize Recognition Algorithm in the Retract "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
TE. occurred after initialization"
5B8HI04 Error of Timeout during BcUsbTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract TE. occurred after initialization"
5B8HI03 Error of Timeout during UartTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract TE. occurred after initialization"
5B8HI02 Error of Timeout during ScanTask Message Message "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Retract TE. occurred after initialization"
5B8HI01 Error of Timeout during RecogTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract TE. occurred after initialization"
5B8HG37 Error of transaction setting during receiving BCU "1. Check to the transaction setting2. Operate to initialize BRM(Recovery)3. Reboot
mode command in the Retract TE . the system when same error occurred (message timeout error) after initialization"

5B8HG36 Error of recognized mode during receiving BCU mode "1. Check to the recoginzed mode2. Operate to initialize BRM(Recovery)3. Reboot
command in the Retract TE . the system when same error occurred (message timeout error) after initialization"

5B8HG24 Error of encoder set-up mode during receiving BCU "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
ready command in the Retract TE . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

5B8HG23 Error of set up for DD sensor DAC during receiving "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
BCU ready command in the Retract TE . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

5B8HG22 Error of DD sensor initialization during receiving BCU "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
ready command in the Retract TE . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

5B8HG21 Error of power on during receiving BCU ready "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
command in the Retract TE . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

5B8HG20 Error to initialize CIS during receiving BCU ready "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
command in the Retract TE . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

5B8HG12 BC spec differs from data write command paramter "1. Check the BCU specifications.2. Operate to initialize BRM(Recovery)3. Reboot
during Retract TE. the system when same error occurred after initializatio"

© Hyosung TNS Inc. All Rights Reserved. 165


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5B8HG11 Error of no country code set up during receiving BCU "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system
ready command in the Retract TE . when same error occurred after initialization"
5B8HG10 Error of no recognition DB for the country during "1. Check the country 2. Download DB again after delecting all recognition DB3.
receiving BCU data write command in the Retract TE . Operate to initialize BRM(Recovery)4. Reboot the system when same error
occurred after initialization"
5B8HG09 Error of country-code set up during receiving BCU data "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system
write command in the Retract TE . when same error occurred after initialization"
5B8HG08 Error of available support country numbers set up "1. Check the country2. Operate to initialize BRM(Recovery)3. Reboot the system
during receiving BCU data write command in the when same error occurred after initialization"
5B8HG07 Retract
Error of TE
BCU. undefined command reception during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract TE. occurred after initialization"
5B8HG06 Error of the BC insert direction during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Retract TE. occurred after initialization"
5B8HG05 Error of the recognition level set up during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Retract TE. occurred after initialization"
5B8HG04 Error of mode set up during BCU ready command in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Retract TE. occurred after initialization"
5B8HG03 Error of the transaction ready set up during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Retract TE. occurred after initialization"
5B8HG02 Error of the recognition level set up during BCU mode "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Retract TE. occurred after initialization"
5B8HG01 Error of mode set up during BCU Mode Command in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Retract TE. occurred after initialization"
5B8HF20 Error to load recognition DB #10 during Retract TE. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5B8HF19 Error to load recognition DB #09 during Retract TE. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5B8HF18 Error to load recognition DB #08 during Retract TE. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5B8HF17 Error to load recognition DB #07 during Retract TE. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5B8HF16 Error to load recognition DB #06 during Retract TE. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5B8HF15 Error to load recognition DB #05 during Retract TE. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5B8HF14 Error to load recognition DB #04 during Retract TE. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5B8HF13 Error to load recognition DB #03 during Retract TE. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5B8HF12 Error to load recognition DB #02 during Retract TE. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5B8HF11 Error to load recognition DB #01 during Retract TE. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5B8HF09 Error to FPGA Read during Retract TE. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."

5B8HF08 Error to FPGA initialize during Retract TE. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."

5B8HF07 Error to load to info of BC FPGA header during Retract "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
TE.
5B8HF06 Error to BC FPGA configuration during Retract TE. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."

5B8HF05 Error to BC FPGA data checksum during Retract TE. "1. Check to BC FPGA File2. Operate to initialize BRM(Recovery)"
5B8HF04 Error to load recognition DB table during Retract TE. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5B8HF03 Error to load shading data of the CIS during Retract TE. "1. Operate shading in the BC CIS2. Operate to initialize BRM(Recovery)"

5B8HA15 Error GS801A, GS801B, GS802A, GS802B during "1. Check GS801A, GS801B, GS802A, GS802B2. Operate to initialize
Retract TE. BRM(Recovery)"
5B8HA14 Error GS801B, GS802A, GS802B during Retract TE. "1. Check GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)"

5B8HA13 Error GS801A, GS802A, GS802B during Retract TE. "1. Check GS801A, GS802A, GS802B2. Operate to initialize BRM(Recovery)"

5B8HA12 Error GS802A, GS802B during Retract TE. "1. Check GS802A, GS802B2. Operate to initialize BRM(Recovery)"

5B8HA11 Error GS801A, GS801B, GS802B during Retract TE. "1. Check GS801A, GS801B, GS802B2. Operate to initialize BRM(Recovery)"

5B8HA10 Error GS801B, GS802B during Retract TE. "1. Check GS801B, GS802B2. Operate to initialize BRM(Recovery)"

© Hyosung TNS Inc. All Rights Reserved. 166


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5B8HA09 Error GS801A, GS802B during Retract TE. "1. Check GS801A, GS802B2. Operate to initialize BRM(Recovery)"

5B8HA08 Error GS802B during Retract TE. "1. Check GS802B2. Operate to initialize BRM(Recovery)"
5B8HA07 Error GS801A, GS801B, GS802A during Retract TE. "1. Check GS801A, GS801B, GS802A2. Operate to initialize BRM(Recovery)"

5B8HA06 Error GS801B, GS802A during Retract TE. "1. Check GS801B, GS802A2. Operate to initialize BRM(Recovery)"

5B8HA05 Error GS801A, GS802A during Retract TE. "1. Check GS801A, GS802A2. Operate to initialize BRM(Recovery)"

5B8HA04 Error GS802A during Retract TE. "1. Check GS802A2. Operate to initialize BRM(Recovery)"
5B8HA03 Error GS801A, GS801B during Retract TE. "1. Check GS801A, GS801B2. Operate to initialize BRM(Recovery)"

5B8HA02 Error GS801B during Retract TE. "1. Check GS801B2. Operate to initialize BRM(Recovery)"
5B8HA01 Error GS801A during Retract TE. "1. Check GS801A2. Operate to initialize BRM(Recovery)"
5B7R300 TE message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract TE Error. occurred (message timeout error) after initialization"

5B7R200 TE message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Retract TE. occurred (message timeout error) after initialization"

5B7R100 TE message timeout error during operation ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract TE. occurred (message timeout error) after initialization"

5B7J300 Normal Receipt End is not possible during Retract TE. 1. Operate to initialize BRM(Recovery)
5B7J200 TE drum empty during Retract TE. "1. Open the upper unit2. Check the notes remain in the TE(12)3. Check the
GS701/GS702/GS709 Sensor4. Remove notes remain in the TE"

5B7J100 TE drum full during Retract TE. "1. Open the upper unit2. Check the notes remain in the TE(12)3. Remove notes
remain in the TE"
5B7G700 Detect the rear end of tape during Retract TE. "1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether
black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"

5B7G600 No detect the rear end of tape during Retract TE. "1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether
black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"

5B7G500 Detect the front end of tape during Retract TE. "1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of
tape's front end is black in the TE(12)4. Remove notes remain in the TE"

5B7G400 No detect the front end of tape during Retract TE. "1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of
tape's front end is black in the TE(12)4. Remove notes remain in the TE"

5B7G300 Motor stop disorder during Retract TE. "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"

5B7G200 Motor separate direction operation disorder during "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
during Retract TE.
5B7G100 Motor stack direction operation disorder during Retract "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
TE.
5B72800 Error occurred by the notes remained on the GS709 "0. Before the """""Withdrawal Reject""""" mode, the GS709 sensor is detected
during Retract TE. abnormally.1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3.
Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport
Path(11)5. Check whether the sensor is contaminated (blocked) by cash / notes or
a foriegn substance / material"

5B72300 Error occurred by the notes remained on the GS703 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Retract TE. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5B72200 Error occurred by the notes remained on the GS702 "0. Before the """""Retract TE""""" tranjaction, the GS702 sensor is detected
during Retract TE. abnormally.1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3.
Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport
Path(11)5. Check whether the sensor is contaminated (blocked) by cash / notes or
a foriegn substance / material"

5B72100 Error occurred by the notes remained on the GS701 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Retract TE. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5B71300 GS703 dark jam during Retract TE. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

© Hyosung TNS Inc. All Rights Reserved. 167


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5B6R300 CSM message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract TE Error. occurred (message timeout error) after initialization"

5B6R200 CSM message timeout error during transaction "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
operation in the Retract TE Transaction. occurred (message timeout error) after initialization"

5B6R100 CSM message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Retract TE. occurred (message timeout error) after initialization"

5B5S200 Undefined command of RC5 during Retract TE. 1. Operate to initialize BRM(Recovery)
5B5S100 Undefined Return Values of RC5 during Retract TE. 1. Operate to initialize BRM(Recovery)
5B5R300 RC5 message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract TE Error. occurred (message timeout error) after initialization"

5B5R200 RC5 message timeout error during transaction "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
operation in the Retract TE Transaction. occurred (message timeout error) after initialization"

5B5R100 RC5 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Retract TE. occurred (message timeout error) after initialization"

5B5J300 RC5 full check failure during Retract TE. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (E)4. Check the stage status after open the recycle cassette(E)5. Check
contamination status of the GS512 sensor."

5B5GL00 Failure to move RC5 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Retract TE.(Motor status error) cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS507 sensor status if there are No notes or substance"

5B5GK00 Failure to RC5 stack roller retreat during Retract "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
TE.(Motor status error) cassette (E) . 4. Put down the Stage after open the recycle cassette door
(E)5.Check the jam removal knob rotates softly"

5B5GJ00 Failure of RC5 stack roller retreat during Retract "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
TE.(Overrun) cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check
the jam removal knob rotates softly"

5B5GH00 Encoder Sensor(GS513) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
direction during Retract TE. wheels on the upper side.5. See whether GS513 works fine if there is nothing
jammed."

5B5GG00 Encoder Sensor(GS513) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
direction during Retract TE. wheels on the upper side.5. See whether GS513 works fine if there is nothing
jammed."

5B5GC00 Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
during Retract TE. wheels on the upper side.5. See whether GS507 works fine if there is nothing
jammed."

5B5GB00 Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
during Retract TE. wheels on the upper side.5. See whether GS507 works fine if there is nothing
jammed."

5B5GA00 RC5 solenoid echo disorder error during Retract TE. "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle
cassette (E) after removing recycle cassette4. Replace the cassette when same
error occurs"
5B5G800 Failure to RC5 push pressure movement during Retract "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
TE. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check
the upper side of the recycle cassette"

5B5G600 Exceeds retry count limit of detecting RC5 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Retract TE. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check
the jam removal knob rotates softly"

© Hyosung TNS Inc. All Rights Reserved. 168


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5B5G500 Failure of RC5 stack roller retreat during Retract "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
TE.(sensor error) cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check
the jam removal knob rotates softly"

5B5G400 Failure to upword moving of PP during RC5 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Retract TE. cassette (E)4. Open the recycle cassette door (E)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5B5G200 Failure to move stack position of RC5 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Retract TE. cassette (E)4. Open the recycle cassette door (E)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5B5G100 Failure of return notes to RC5 during Retract TE. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B57500 Error occurred by the notes disorder on the GS505 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract TE. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B56500 Error occurred by the Return Transport Path(GS505) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract TE. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B55500 Error occurred by the Transport Path on the GS505 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract TE. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B52500 Error occurred by the notes remained on the GS505 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract TE. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B52200 Error occurred by the notes remained on the GS502 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract TE. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B52100 Error occurred by the notes remained on the GS501 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract TE. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B51500 GS505 sensor jam during Retract TE. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B51200 GS502 sensor jam during Retract TE. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 169


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5B51100 GS501 sensor jam during Retract TE. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B50500 GS505 light jam error during Retract TE. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the
recycle cassette(18)4. Rotate the knob of the Mid Transport Path5. Remove the
Jam on the Mid Transport Path(13)."

5B4S200 Undefined command of RC4 during Retract TE. 1. Operate to initialize BRM(Recovery)
5B4S100 Undefined return value of RC4 during Retract TE. 1. Operate to initialize BRM(Recovery)
5B4R300 RC4 message timeout error in process of the error "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
treatment during Retract TE. occurred (message timeout error) after initialization"

5B4R200 RC4 message timeout error Transaction. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5B4R100 RC4 message timeout error Ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5B4J300 RC4 full check failure during Retract TE. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (D)4. Check the stage status after open the recycle cassette(D)5. Check
contamination status of the GS412 sensor."

5B4GL00 Failure to move RC4 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Retract TE.(Motor status error) cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS407 sensor status if there are No notes or substance"

5B4GK00 Failure to RC4 stack roller retreat during Retract "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
TE.(Motor status error) cassette (D) . 4. Put down the Stage after open the recycle cassette door
(D)5.Check the jam removal knob rotates softly"

5B4GJ00 Failure of RC4 stack roller retreat during Retract "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
TE.(Overrun) cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Check the jam removal knob rotates softly"

5B4GH00 Encoder Sensor(GS413) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
direction during Retract TE. wheels on the upper side.5. See whether GS413 works fine if there is nothing
jammed."

5B4GG00 Encoder Sensor(GS413) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
direction during Retract TE. wheels on the upper side.5. See whether GS413 works fine if there is nothing
jammed."

5B4GC00 Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
during Retract TE. wheels on the upper side.5. See whether GS407 works fine if there is nothing
jammed."

5B4GB00 Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
during Retract TE. wheels on the upper side.5. See whether GS407 works fine if there is nothing
jammed."

5B4GA00 RC4 solenoid echo disorder error during Retract TE. "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle
cassette (D) after removing recycle cassette4. Replace the cassette when same
error occurs"
5B4G800 Failure to RC4 push pressure movement during Retract "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
TE. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Check the upper side of the recycle cassette"

5B4G600 Exceeds retry count limit of detecting RC4 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Retract TE. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Check the jam removal knob rotates softly"

© Hyosung TNS Inc. All Rights Reserved. 170


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5B4G500 Failure of RC4 stack roller retreat during Retract "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
TE.(sensor error) cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Check the jam removal knob rotates softly"

5B4G400 Failure to upword moving of PP during RC4 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Retract TE. cassette (D)4. Open the recycle cassette door (D)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5B4G200 Failure to move stack position of RC4 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Retract TE. cassette (D)4. Open the recycle cassette door (D)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5B4G100 Failure of return notes to RC4 during Retract TE. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B47500 Error occurred by the notes disorder on the GS405 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract TE. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B46500 Error occurred by the Return Transport Path(GS405 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract TE. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B45500 Error occurred by the Transport Path on the GS405 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract TE. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B42500 Error occurred by the notes remained on the GS405 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract TE. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B42200 Error occurred by the notes remained on the GS402 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract TE. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B42100 Error occurred by the notes remained on the GS401 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract TE. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B41500 GS405 sensor jam during Retract TE. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B41200 GS402 sensor jam during Retract TE. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 171


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5B41100 GS401 sensor jam during Retract TE. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B40500 GS405 light jam error during Retract TE. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the
recycle cassette(17)4. Rotate the knob of the Mid Transport Path5. Remove the
Jam on the Mid Transport Path(13)."

5B3S200 Undefined command of RC3 during Retract TE. 1. Operate to initialize BRM(Recovery)
5B3S100 Undefined return value of RC3 during Retract TE. 1. Operate to initialize BRM(Recovery)
5B3R300 RC3 message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract TE Error. occurred (message timeout error) after initialization"

5B3R200 RC3 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Retract TE. occurred (message timeout error) after initialization"

5B3R100 RC3 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Retract TE. occurred (message timeout error) after initialization"

5B3J300 RC3 full check failure during Retract TE. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (C)4. Check the stage status after open the recycle cassette(C)5. Check
contamination status of the GS312 sensor."

5B3GL00 Failure to move RC3 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Retract TE.(Motor status error) cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS307 sensor status if there are No notes or substance"

5B3GK00 Failure to RC3 stack roller retreat during Retract "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
TE.(Motor status error) cassette (C) . 4. Put down the Stage after open the recycle cassette door
(C)5.Check the jam removal knob rotates softly"

5B3GJ00 Failure of RC3 stack roller retreat during Retract "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
TE.(Overrun) cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Check the jam removal knob rotates softly"

5B3GH00 Encoder Sensor(GS313) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
direction during Retract TE. wheels on the upper side.5. See whether GS313 works fine if there is nothing
jammed."

5B3GG00 Encoder Sensor(GS313) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
direction during Retract TE. wheels on the upper side.5. See whether GS313 works fine if there is nothing
jammed."

5B3GC00 Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
during Retract TE. wheels on the upper side.5. See whether GS307 works fine if there is nothing
jammed."

5B3GB00 Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
during Retract TE. wheels on the upper side.5. See whether GS307 works fine if there is nothing
jammed."

5B3GA00 RC3 solenoid echo disorder error during Retract TE. "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle
cassette (C) after removing recycle cassette4. Replace the cassette when same
error occurs"
5B3G800 Failure to RC3 push pressure movement during Retract "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
TE. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Check the upper side of the recycle cassette"

5B3G600 Exceeds retry count limit of detecting RC3 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Retract TE. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Check the jam removal knob rotates softly"

© Hyosung TNS Inc. All Rights Reserved. 172


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5B3G500 Failure of RC3 stack roller retreat during Retract "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
TE.(sensor error) cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Check the jam removal knob rotates softly"

5B3G400 Failure to upword moving of PP during RC3 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Retract TE. cassette (C)4. Open the recycle cassette door (C)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5B3G200 Failure to move stack position of RC3 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Retract TE. cassette (C)4. Open the recycle cassette door (C)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5B3G100 Failure of return notes to during RC3 Retract TE. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B37500 Error occurred by the notes disorder on the GS305 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract TE. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B36500 Error occurred by the Return Transport Path(GS305) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract TE. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B35500 Error occurred by the Transport Path on the GS305 "0. During the """""Retract TE""""" transaction, the banknote is detected at the
during Retract TE. seneor GS305 that is not note transport path1. Open the Lower Unit2. Open the
Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after
open the recycle cassette door (C)5. Remove notes and substance using jam
removal Knob in the upper side6. Check whether the sensor is contaminated
(blocked) by cash / notes or a foriegn substance / material"

5B32500 Error occurred by the notes remained on the GS305 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract TE. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B32200 Error occurred by the notes remained on the GS302 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract TE. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B32100 Error occurred by the notes remained on the GS301 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract TE. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B31500 GS305 sensor jam during Retract TE. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 173


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5B31200 GS302 sensor jam during Retract TE. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B31100 GS301 sensor jam during Retract TE. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B30500 GS305 light jam error during Retract TE. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the
recycle cassette(16)4. Rotate the knob of the Mid Transport Path5. Remove the
Jam on the Mid Transport Path(13)."

5B2S200 Undefined command of RC2 during Retract TE. 1. Operate to initialize BRM(Recovery)
5B2S100 Undefined return value of RC2 during Retract TE. 1. Operate to initialize BRM(Recovery)
5B2R300 RC2 message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract TE Error. occurred (message timeout error) after initialization"

5B2R200 RC2 message timeout error during transaction "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
operation in the Retract TE Transaction. occurred (message timeout error) after initialization"

5B2R100 RC2 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Retract TE. occurred (message timeout error) after initialization"

5B2J300 RC2 full check failure during Retract TE. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (B)4. Check the stage status after open the recycle cassette(B)5. Check
contamination of GS212 sensor."

5B2GL00 Failure to move RC2 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Retract TE.(Motor status error) cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS207 sensor status if there are No notes or substance"

5B2GK00 Failure to RC2 stack roller retreat during Retract "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
TE.(Motor status error) cassette (B) . 4. Put down the Stage after open the recycle cassette door
(B)5.Check the jam removal knob rotates softly"

5B2GJ00 Failure of RC2 stack roller retreat during Retract "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
TE.(Overrun) cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check
the jam removal knob rotates softly"

5B2GH00 Encoder Sensor(GS213) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
direction during Retract TE. wheels on the upper side.5. See whether GS213 works fine if there is nothing
jammed."

5B2GG00 Encoder Sensor(GS213) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
direction during Retract TE. wheels on the upper side.5. See whether GS213 works fine if there is nothing
jammed."

5B2GC00 Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
during Retract TE. wheels on the upper side.5. See whether GS207 works fine if there is nothing
jammed."

5B2GB00 Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
during Retract TE. wheels on the upper side.5. See whether GS207 works fine if there is nothing
jammed."

5B2GA00 RC2 solenoid echo disorder error during Retract TE. "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle
cassette (B) after removing recycle cassette4. Replace the cassette when same
error occurs"

© Hyosung TNS Inc. All Rights Reserved. 174


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5B2G800 Failure to RC2 push pressure movement during Retract "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
TE. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check
the upper side of the recycle cassette"

5B2G600 Exceeds retry count limit of detecting RC2 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Retract TE. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check
the jam removal knob rotates softly"

5B2G500 Failure of RC2 stack roller retreat during Retract "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
TE.(sensor error) cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check
the jam removal knob rotates softly"

5B2G400 Failure to upword moving of PP during RC2 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Retract TE. cassette (B)4. Open the recycle cassette door (B)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5B2G200 Failure to move stack position of RC2 PP. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (B)4. Open the recycle cassette door (B)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5B2G100 Failure of return notes to RC2 during Retract TE. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B27500 Error occurred by the notes disorder on the GS205 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract TE. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B26500 Error occurred by the Return Transport Path(GS205) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract TE. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B25500 Error occurred by the Transport Path on the GS205 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract TE. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B22500 Error occurred by the notes remained on the GS205 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract TE. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B22200 Error occurred by the notes remained on the GS202 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract TE. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B22100 Error occurred by the notes remained on the GS201 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract TE. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 175


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5B21500 GS205 sensor jam during Retract TE. "0. During the """""Retract TE""""" tranjaction, the banknote is staying on the GS205
sensor1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the
recycle cassette (B)4. Put down the Stage after open the recycle cassette door
(B)5. Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn
substance / material"

5B21200 GS202 sensor jam during Retract TE. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B21100 GS201 sensor jam during Retract TE. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B20500 GS205 light jam error during Retract TE. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the
recycle cassette(15)4. Rotate the knob of the Mid Transport Path5. Remove the
Jam on the Mid Transport Path(13)."

5B1S200 Undefined command of RC1 during Retract TE. 1. Operate to initialize BRM(Recovery)
5B1S100 Undefined return value of RC1 during Retract TE. 1. Operate to initialize BRM(Recovery)
5B1R300 RC1 message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract TE Error. occurred (message timeout error) after initialization"

5B1R200 RC1 message timeout error Transaction. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5B1R100 RC1 message timeout error Ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5B1J300 RC1 full check failure during Retract TE. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Check the stage status after open the recycle cassette(A)5. Check
contamination of sensor GS112"

5B1GL00 Failure to move RC1 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Retract TE.(Motor status error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS107 sensor status if there are No notes or substance"

5B1GK00 Failure of RC1 stack roller retreat during Retract "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
TE.(Motor status error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5B1GJ00 Failure of RC1 stack roller retreat during Retract "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
TE.(Overrun) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5B1GH00 Encoder Sensor(GS113) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
direction during Retract TE. wheels on the upper side.5. See whether GS113 works fine if there is nothing
jammed."

5B1GG00 Encoder Sensor(GS113) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
direction during Retract TE. wheels on the upper side.5. See whether GS113 works fine if there is nothing
jammed."

5B1GC00 Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
during Retract TE. wheels on the upper side.5. See whether GS107 works fine if there is nothing
jammed."

© Hyosung TNS Inc. All Rights Reserved. 176


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5B1GB00 Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
during Retract TE. wheels on the upper side.5. See whether GS107 works fine if there is nothing
jammed."

5B1GA00 RC1 solenoid echo disorder error during Retract TE. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette(A) and reload4. Replace the cassette when same error occurs"

5B1G800 Failure to RC1 push pressure movement during Retract "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
TE. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the upper side of the recycle cassette"

5B1G600 Exceeds retry count limit of detecting RC1 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Retract TE. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5B1G500 Failure of RC1 stack roller retreat during Retract "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
TE.(sensor error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

5B1G400 Failure to upword moving of PP during RC1 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Retract TE. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5B1G200 Failure to move stack position of RC1 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Retract TE. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

5B1G100 Failure of return notes to RC1 during Retract TE. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B17500 Error occurred by the notes disorder on the GS105 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract TE. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B16500 Error occurred by the Return Transport Path(GS105) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract TE. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B15500 Error occurred by the Transport Path on the GS105 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract TE. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B12500 Error occurred by the notes remained on the GS105 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract TE. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B12200 Error occurred by the notes remained on the GS102 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract TE. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 177


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5B12100 Error occurred by the notes remained on the GS101 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract TE. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B11500 GS105 sensor jam during Retract TE. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B11200 GS102 sensor jam during Retract TE. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B11100 GS101 sensor jam during Retract TE. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5B10500 GS105 light jam error during Retract TE. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the
recycle cassette(14)4. Rotate the knob of the Mid Transport Path5. Remove the
Jam on the Mid Transport Path(13)."

5B0R300 BM message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract TE Error. occurred (message timeout error) after initialization"

5B0R200 BM message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Retract TE Transaction. occurred (message timeout error) after initialization"

5B0R100 BM message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Retract TE. occurred (message timeout error) after initialization"

5B0QA00 BC open error during Retract TE. "1. Open the upper unit2. Open the customer service module (CSM)3. Check the
lock lever in the BC"
5B0Q900 BMD removal error during Retract TE. 1. Check the lower Unit load/removal
5B0Q800 BMD inter lock error during Retract TE. "1. Check the lower Unit load/removal2. Replace a cherry switch when error
occures"
5B0Q700 RJC removal error during Retract TE. "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21)
Load/Removal"
5B0Q600 CSM open error during Retract TE. "1. Open the upper unit2. Check to open/close CSM3. Check the sensors GS011"

5B0Q500 Safe door open error during Retract TE. 1. Check the safe door open
5B0Q400 BMU removal error during Retract TE. 1. Check Load/Removal of the upper unit
5B0Q300 BMU inter lock error during Retract TE. "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error
occures"
5B0Q200 TE open error during Retract TE. "1. Open the upper Unit2. Check open/close of TE(12)"
5B0Q100 UTC removal error during Retract TE. "1. Open the upper unit2. Check removal of the cassette not received(9)"

5B0NC00 Failure to check the last note at the termination of mid "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
transport path during Retract TE. occurred (message timeout error) after initialization"

5B0NA00 Checksum error when separate TE notes from TE 1. Operate to initialize BRM(Recovery)
during Retract TE.
5B0N900 Pick-up count did not match up with stack count when 1. Operate to initialize BRM(Recovery)
separate end in the Retract TE.
5B0K200 Status of UTC1 and UTC2 full during Retract TE. "1. Open the upper unit2. Open the cassette not received(9)3. Check the cassette
not received(9) is full"
5B0K100 Erro of failure to duplicate serial number during Retract "1. Check the duplicate note and remove the note.2. Operate to initialize
TE.. BRM(Recovery)"
5B0G200 Failure to 3 Way Gate 120 degree mode conversion "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
during Retract TE. substance from the gate in the Rear Transport Path"
5B0G100 Failure to 3 Way Gate 0 degree mode conversion "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
during Retract TE. substance from the gate in the Rear Transport Path"

© Hyosung TNS Inc. All Rights Reserved. 178


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5B0F700 Decreassed encoder count of GM004 moter less than 1. Operate to initialize BRM(Recovery)
previous values during Retract TE.
5B0F600 Decreased encoder count of GM002 moter less than 1. Operate to initialize BRM(Recovery)
previous values during Retract TE.
5B0F500 Decreased encoder count of GM001 moter less than 1. Operate to initialize BRM(Recovery)
previous values during Retract TE.
5B0F400 GM004 motor step out return error during Retract TE. "1. Open the lower unit2. Check the knob rotates in the Mid Transport Path(20)3.
Check the notes and substance inside of the Mid Transport Path4. Check the
sensor GS023 status"
5B0F200 GM002 motor step out return error during Retract TE. "1. Open the upper unit2. Check the Rear Transport Path(8) knob rotates
softly3.Check remained Notes and substance in the upper Transport Path4. Check
the GS007 Sensor"
5B0F100 GM001 motor error during Retract TE. "0. During the """""Retract TE""""" tranjaction, the motor(GM001) of the Upper
Unit(BMU) cannot not rotate at normal speed1. Open the Upper Unit2. Check the
Front Transport Path(4) knob rotates softly3.Check remained Notes and substance
in the upper Transport Path4. Check the related Sensor and connector"

5B0DY00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)


5B0DX00 Retract
Error of TE.
failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
5B0DW00 Retract
Error of TE.
failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
5B0DV00 Retract
Error of TE.
failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
5B0DU00 Retract
Error of TE.
failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
5B0DT00 Retract
Error of TE.
failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
5B0DS00 Retract
Error of TE.
failure to synchronizing recognition during 1. Initialize BRM unit (recovery)
5B0DR00 Retract
Error of TE.
failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
5B07W00 Retract
Error TE.
occurred by the notes disorder on the GS802 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Retract TE. BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

5B07Q00 Error occurred by the notes disorder on the GS034 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Retract TE. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5B07P00 Error occurred by the notes disorder on the GS033 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Retract TE. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5B07N00 Error occurred by the notes disorder on the GS032 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Retract TE. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5B07M00 Error occurred by the notes disorder on the GS031 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Retract TE. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5B07K00 Error occurred by the notes disorder on the GS703 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Retract TE. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5B07J00 Error occurred by the notes disorder on the GS619 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Retract TE. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5B07H00 Error occurred by the notes disorder on the GS618 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Retract TE. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5B07G00 Error occurred by the notes disorder on the GS614 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Retract TE. notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

5B07B00 Error occurred by the notes disorder on the GS022 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
during Retract TE. and the foreign substance from the reject cassette (19)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 179


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5B07A00 Error occurred by the notes disorder on the GS021 "0. During the """""Retract TE""""" transaction, the sensor(GS021) is detected
during Retract TE. abnormally.1. Open the Lower Unit2. Check that the knob of the Mid Transport
Path ratate smoothly3. Remove notes and substance in the Mid Transport
Path(13)4. Check whether the sensor(GS021) is contaminated (blocked) by cash /
notes or a foriegn substance / material"

5B07600 Error occurred by the notes disorder on the GS006 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Retract TE. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(7)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5B07500 Error occurred by the notes disorder on the GS005 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes
during Retract TE. and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5B07400 Error occurred by the notes disorder on the GS004 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Retract TE. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5B07300 Error occurred by the notes disorder on the GS003 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
during Retract TE. Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5B07200 Error occurred by the notes disorder on the GS002 "0. During the """""Retract TE""""" transaction, the sensor(GS002) is detected
during Retract TE. abnormally.1. Open the Upper Unit2. Open the CSM and TE(12)3. Remove the
notes and the substance from the Front Transport Path (4)4. Check whether the
sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"

5B07100 Error occurred by the notes disorder on the GS801 "0. During the """""Reject TE""""" transaction, the sensor(GS802) is detected
during Retract TE. abnormally.1. Open the Upper Unit2. Open the BC (5)3. Remove notes and
substance in the BC(5)"
5B06J00 Error occurred by the Return Transport Path(GS619) "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Retract TE. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5B06H00 Error occurred by the Return Transport Path(GS618) "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Retract TE. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5B06G00 Error occurred by the Return Transport Path(GS614) "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Retract TE. notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

5B05W00 Error occurred by the Transport Path on the GS802 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Retract TE. BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

5B05Q00 Error occurred by the Transport Path on the GS034 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Retract TE. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5B05P00 Error occurred by the Transport Path on the GS033 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Retract TE. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5B05N00 Error occurred by the Transport Path on the GS032 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Retract TE. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5B05M00 Error occurred by the Transport Path on the GS031 "0. During the """""Reject TE""""" transaction, the banknote is detected at the
during Retract TE. seneor GS031 that is not note transport path1. Open the Lower Unit2. Rotate the
knob of the Mid Transport Path3. Remove notes and substance in the Mid
Transport Path(13)4. Check whether the sensor is contaminated (blocked) by cash
/ notes or a foriegn substance / material"

© Hyosung TNS Inc. All Rights Reserved. 180


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5B05B00 Error occurred by the Transport Path on the GS022 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
during Retract TE. and the foreign substance from the reject cassette (19)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

5B05A00 Error occurred by the Transport Path on the GS021 "1. Open the lower unit2. Remove notes and substance in the Mid Transport
during Retract TE. Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"
5B05600 Error occurred by the Transport Path on the GS006 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the
during Retract TE. cassette not received(9)4. Remove substance in the Rear Transport Path(7)5.
Check whether the sensor is contaminated or not if there are No notes or
substance."

5B05400 Error occurred by the Transport Path on the GS004 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the
during Retract TE. cassette not received(9)4. Remove substance in the Rear Transport Path(8)5.
Check whether the sensor is contaminated or not if there are No notes or
substance."

5B05300 Error occurred by the Transport Path on the GS003 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
during Retract TE. Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5B05200 Error occurred by the Transport Path on the GS002 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Retract TE. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5B05100 Error occurred by the Transport Path on the GS801 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Retract TE. BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

5B02W00 Error occurred by the notes remained on the GS802 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Retract TE. BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

5B02Q00 Error occurred by the notes remained on the GS034 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Retract TE. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5B02P00 Error occurred by the notes remained on the GS033 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Retract TE. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5B02N00 Error occurred by the notes remained on the GS032 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Retract TE. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5B02M00 Error occurred by the notes remained on the GS031 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Retract TE. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5B02K00 Error occurred by the notes remained on the GS703 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Retract TE. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5B02J00 Error occurred by the notes remained on the GS619 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Retract TE. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5B02H00 Error occurred by the notes remained on the GS618 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Retract TE. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5B02G00 Error occurred by the notes remained on the GS614 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Retract TE. notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

5B02B00 Error occurred by the notes remained on the GS022 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
during Retract TE. and the foreign substance from the reject cassette (19)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 181


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5B02A00 Error occurred by the notes remained on the GS021 "1. Open the lower unit2. Remove notes and substance in the Mid Transport
during Retract TE. Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"
5B02600 Error occurred by the notes remained on the GS006 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Retract TE. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(7)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5B02500 Error occurred by the notes remained on the GS005 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes
during Retract TE. and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5B02400 Error occurred by the notes remained on the GS004 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Retract TE. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5B02300 Error occurred by the notes remained on the GS003 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
during Retract TE. Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5B02200 Error occurred by the notes remained on the GS002 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Retract TE. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5B02100 Error occurred by the notes remained on the GS801 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Retract TE. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5B01W00 GS802 dark jam error during Retract TE. "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

5B01Q00 GS034 dark jam error during Retract TE. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5B01P00 GS033 dark jam error during Retract TE. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5B01N00 GS032 dark jam error during Retract TE. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5B01M00 GS031 dark jam error during Retract TE. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5B01K00 GS703 dark jam error during Retract TE. "0. During the """""Reject TE""""" mode, the banknote is staying on the GS703
sensor1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Rotate a
knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5B01J00 GS619 dark jam error during Retract TE. "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance."

5B01H00 GS618 dark jam error during Retract TE. "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance."

5B01G00 GS614 dark jam error during Retract TE. "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
substance in the CSM(3)4. Check whether the sensor is contaminated or not if
there are No notes or substance."

© Hyosung TNS Inc. All Rights Reserved. 182


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5B01B00 GS022 dark jam error during Retract TE. "0. During the """""Retract TE""""" tranjaction, the banknote is staying on the GS022
sensor1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the
banknotes and the foreign substance from the reject cassette (19)4. Check
whether the sensor is contaminated (blocked) by cash / notes or a foriegn
substance / material"

5B01A00 GS021 dark jam error during Retract TE. "0. During the """""Retract TE""""" tranjaction, the banknote is staying on the GS021
sensor1. Open the Lower Unit(BMD)2. Remove notes and substance in the Mid
Transport Path(13)3. Check whether the sensor(GS021) is contaminated (blocked)
by cash / notes or a foriegn substance / material"

5B01600 GS006 dark jam error during Retract TE. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(7)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5B01500 GS005 dark jam error during Retract TE. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes
and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5B01400 GS004 dark jam error during Retract TE. "0. During the """""Retract TE""""" tranjaction, the banknote is staying on the GS004
sensor1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Open the
cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(8)5. Check whether the sensor is contaminated (blocked) by cash / notes or a
foriegn substance / material"

5B01300 GS003 dark jam error during Retract TE. "1. Open the upper unit. 2. Open TE(12) 3. Open the Rear Transport Path(6)4.
Remove the notes and substance on the Rear Transport Path(6)5. Check whether
the sensor is contaminated or not if there are No notes or substance "

5B01200 GS002 dark jam error during Retract TE. "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5B01100 GS801 dark jam error during Retract TE. "0. During the """""Retract TE""""" tranjaction, the banknote is staying on the GS801
sensor1. Open the Upper Unit2. Open the customer service module (CSM)3. Open
the BC(5)4. Remove the notes and the substance from the Front Transport Path
(4)5. Check whether the sensor is contaminated (blocked) by cash / notes or a
foriegn substance / material"

5B00W00 GS802 light jam error during Retract TE. "1. Open the upper unit2. Open the CSM and TE(12)3. Open BC(5) and Rear
Transport Path(6)4. Remove the Jam between BC(5) and Rear Transport Path(6)."

5B00Q00 GS034 light jam error during Retract TE. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the
Jam on the Mid Transport Path(13). "
5B00P00 GS033 light jam error during Retract TE. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the
Jam on the Mid Transport Path(13). "
5B00N00 GS032 light jam error during Retract TE. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the
Jam on the Mid Transport Path(13). "
5B00M00 GS031 light jam error during Retract TE. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the
Jam on the Mid Transport Path(13). "
5B00B00 GS022 light jam error during Retract TE. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the
Jam on the Mid Transport Path(13). "
5B00A00 GS021 light jam error during Retract TE. "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
BC(5)4. Rotate the knob of the Rear Transport Path(4)5. Remove notes in BC"

5B00600 GS006 light jam error during Retract TE. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the
cassette not received(9)4. Remove the Jam between Rear Transport Path(7) and
Rear Transport Path(11)."
5B00500 GS005 light jam error during Retract TE. "0. During the """""Retract TE""""" tranjaction, the banknote is staying on the note
transport path between the GS703 and GS005 sensor1. Open the Upper Unit2.
Open the TE(Temporary Escrow) (12)3. Remove the Jam between TE(12) and
Rear Transport Path(11)."

5B00400 GS004 light jam error during Retract TE. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the
cassette not received(9)4. Remove the Jam between Rear Transport Path(8) and
Rear Transport Path(11)."

© Hyosung TNS Inc. All Rights Reserved. 183


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5B00300 GS003 light jam error during Retract TE. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
Transport Path(6)4. Remove the Jam between Rear Transport Path(11) and Rear
Transport Path(6)."
5B00200 GS002 light jam error during Retract TE. "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
BC(5)4. Rotate the knob of the Front Transport Path(4)5. Remove the Jam
between BC(5) and Front Transport Path(4)."

5B00100 GS801 light jam error during Retract TE. "1. Open the upper unit. 2. Open the customer service module (CSM)3. Open the
BC(5) 4.Remove notes and substance in the Front Transport Path(4) 5. Check
whether the sensor is contaminated or not if there are No notes or substance "

5AUS300 USB command data length error during Retract CSM. "1. Check USB connection2. Operate to initialize BRM(Recovery)"

5AUS100 USB sequence number duplicate error during Retract 1. Restart over AP-SP
5ABS200 CSM.connection MI error during Retract CSM.
RBU "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5ABS100 RBU connection sequence error during Retract CSM. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5ABS000 RBU communication timeout error during Retract CSM. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5AAS800 Separate count is more than Remain count when 1. Operate to initialize BRM(Recovery)
updating notes count duringduring Retract CSM.
5AARJ00 Message timeout error while Stop Ready during Retract "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
CSM. occurred (message timeout error) after initialization"

5AARB00 Remain notes process message timeout error during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract CSM. occurred (message timeout error) after initialization"

5AARA00 BM notes revert Message Timeout when auto "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
recoveryduring Retract CSMError. occurred (message timeout error) after initialization"

5AAR900 Stack ready message timeout error when auto "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
recoveryduring Retract CSM. occurred (message timeout error) after initialization"

5AAR700 RBU response message timeout error during Retract "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
CSM. occurred (message timeout error) after initialization"

5AAR300 Message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract CSM Error. occurred (message timeout error) after initialization"

5AAR200 Message timeout error during transaction operation in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Retract CSM. occurred (message timeout error) after initialization"

5AAR100 Message timeout error during operation ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract CSM. occurred (message timeout error) after initialization"

5AAL100 No notes in CSM during retry Retract CSM because of 1. Operate to initialize BRM(Recovery)
the error from Retract CSM.
5AAH500 Error to NVRAM(128denominations) Read/ Write "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
during Retract CSM. occurred (message timeout error) after initialization"

5AAEF00 RBU RS485 connection line error during Retract CSM. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5AAEE00 RBU RS485 communication sequence error during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract CSM. occurred (message timeout error) after initialization"

5AAE600 Error to received Retract CSM during TE Button "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Operating. occurred (message timeout error) after initialization"

5AAE400 Retract CSM transaction was executed without "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Initializing after power on . for TM Test-> Initail Info Set -> Initialization"
5AAE300 Received operation command without System Info "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Read during Retract CSM. for TM Test-> Initail Info Set -> Initialization"
5AAE200 Status on not operation receiption command during "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Retract CSM. for TM Test-> Initail Info Set -> Initialization"

© Hyosung TNS Inc. All Rights Reserved. 184


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5AAE100 Received operation command without Initial Info Set "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
during Retract CSM. for TM Test-> Initail Info Set -> Initialization"
5AAAA00 Status of BC open before the operation during Retract "1. Open the upper unit2. Check the lock lever in the BC"
5AAA900 CSM. of BMD removal before the operation during
Status "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3.
Retract CSM. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur
same error"
5AAA800 Status of BMD inter lock detachment before the "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3.
operation during Retract CSM. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur
same error"
5AAA700 Status of RJC removal before the operation during "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21)
Retract CSM. Load/Removal"
5AAA600 Status of CSM open before the operation during "1. Open the upper Unit2. Check open/close of CSM3. Check sensor GS011"
Retract CSM.
5AAA400 Status of BMU removal before the operation during 1. Check Load/Removal of the upper unit
5AAA300 Retract
Status ofCSM.
BMU inter lock detachment before the "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error
operation during Retract CSM. occures"
5AAA200 Status of TE open before the operation during Retract "1. Open the upper Unit2. Check open/close of TE(12)"
5AAA100 CSM.
Status of UTC removal before the operation during "1. Open the upper unit2. Check removal of the cassette not received(9)"
Retract CSM.
5AA2W00 Status of remaining notes on the Return Path(GS802) "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
before the operation during Retract CSM. BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

5AA2Q00 Status of remaining notes on the Return Path(GS034) "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
before the operation during Retract CSM. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5AA2P00 Status of remaining notes on the Return Path(GS033) "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
before the operation during Retract CSM. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5AA2N00 Status of remaining notes on the Return Path(GS032) "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
before the operation during Retract CSM. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5AA2M00 Status of remaining notes on the Return Path(GS031) "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
before the operation during Retract CSM. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5AA2K00 Status of remaining notes on the Return Path(GS703) "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
before the operation during Retract CSM. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5AA2J00 Status of remaining notes on the Return Path(GS619) "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
before the operation during Retract CSM. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5AA2H00 Status of remaining notes on the Return Path(GS618) "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
before the operation during Retract CSM. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5AA2G00 Status of remaining notes on the Return Path(GS614) "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
before the operation during Retract CSM. notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

5AA2C00 Error occurred by the notes remained in the BCU(CIS 1. Open the upper unit.
Sensor or DD Sensor) during Retract CSM . 2. Open CSM
3. Open BC(5)
4. Remove the notes and substance on the Rear Transport Path(4)
5. Check whether the sensor is contaminated or not if there are No notes or
substance

5AA2B00 Status of remaining notes on the Return Path(GS022) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
before the operation during Retract CSM. and the foreign substance from the reject cassette (19)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

5AA2A00 Status of remaining notes on the Return Path(GS021) "1. Open the lower unit2. Remove notes and substance in the Mid Transport
before the operation during Retract CSM. Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"

© Hyosung TNS Inc. All Rights Reserved. 185


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5AA2600 Status of remaining notes on the Return Path(GS006) "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
before the operation during Retract CSM. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5AA2500 Status of remaining notes on the Return Path(GS005) "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes
before the operation during Retract CSM. and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5AA2400 Status of remaining notes on the Return Path(GS004) "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
before the operation during Retract CSM. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5AA2300 Status of remaining notes on the Return Path(GS003) "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
before the operation during Retract CSM. Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5AA2200 Status of remaining notes on the Return Path(GS002) "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
before the operation during Retract CSM. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5AA2100 Status of remaining notes on the Return Path(GS801) "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
before the operation during Retract CSM. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5A8S900 Receive retry error from BC during Retract CSM. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5A8S400 Receive ETC. error from BC during Retract CSM. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5A8S200 Receive abnormal BCC from BC during Retract CSM. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5A8S100 Receive abnormal MI from BC during Retract CSM. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5A8R900 BC message timeout error during Retract CSM. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5A8R300 BC message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract CSM Error. occurred (message timeout error) after initialization"

5A8R200 BC message timeout error during Retract CSM "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Transaction. occurred (message timeout error) after initialization"

5A8R100 BC message timeout error during Retract CSM Ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5A8HS29 Error of the BC Stop MR/UV/DD Sampling BCU Ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Retract CSM. occurred after initialization"
5A8HS28 Error of the BC Stop DAC Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Retract CSM. occurred after initialization"
5A8HS22 Error of the BC Stop Sensor(MR/UV/DD/Gate) Power "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Off Scan Driver Init During in the Retract CSM. occurred after initialization"
5A8HS1B Error of the Hall Sensor Shading Fail BCU Ready "1. Retry to Hall Sensor Shading"
During in the Retract CSM.
5A8HS1A Error of the Hall Sensor Dac Set Fail BCU Ready "1. Check to Hall Sensor2. Check to Hall Sensor Connected Cable"
During in the Retract CSM.
5A8HS19 Error of the MR/UV/DD Sampling BCU Ready During "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Retract CSM. occurred after initialization"
5A8HS18 Error of the DAC Set Fail BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract CSM. occurred after initialization"
5A8HS17 Error of the AFE Chip Set BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract CSM. occurred after initialization"
5A8HS15 Error of the CIS Shading BCU Ready During in the "1. Retry to Cis Sensor Shading"
Retract CSM.

© Hyosung TNS Inc. All Rights Reserved. 186


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5A8HS14 Error of the Light Source Set Fail BCU Ready During in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Retract CSM. occurred after initialization"
5A8HS13 Error of the CIS Led On Value Set Fail BCU Ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Retract CSM. occurred after initialization"
5A8HS12 Error of the Sensor(MR/UV/DD/Gate) Power Off BCU "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready During in the Retract CSM. occurred after initialization"
5A8HS11 Error of the Fpga Write BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract CSM. occurred after initialization"
5A8HS08 Error of the DAC Set Fail Scan Driver Init During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract CSM. occurred after initialization"
5A8HS05 Error of the CIS Shading Scan Driver Init During in the 1. Retry to Cis Sensor Shading
Retract CSM.
5A8HS04 Error of the Light Source Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Retract CSM. occurred after initialization"
5A8HS03 Error of the CIS Led On Value Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Retract CSM. occurred after initialization"
5A8HS02 Error of the Sensor(MR/UV/DD/Gate) Power Off Scan "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Driver Init During in the Retract CSM. occurred after initialization"
5A8HS01 Error of the Fpga Write Scan Driver Init During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract CSM. occurred after initialization"
5A8HJ03 Error of Currency Set Recognition Algorithm in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract CSM. occurred after initialization"
5A8HJ02 Error of Ready Recognition Algorithm in the Retract "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
CSM. occurred after initialization"
5A8HJ01 Error of Initialize Recognition Algorithm in the Retract "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
CSM. occurred after initialization"
5A8HI04 Error of Timeout during BcUsbTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract CSM. occurred after initialization"
5A8HI03 Error of Timeout during UartTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract CSM. occurred after initialization"
5A8HI02 Error of Timeout during ScanTask Message Message "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Retract CSM. occurred after initialization"
5A8HI01 Error of Timeout during RecogTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract CSM. occurred after initialization"
5A8HG37 Error of transaction setting during receiving BCU "1. Check to the transaction setting2. Operate to initialize BRM(Recovery)3. Reboot
mode command in the Retract CSM . the system when same error occurred (message timeout error) after initialization"

5A8HG36 Error of recognized mode during receiving BCU mode "1. Check to the recoginzed mode2. Operate to initialize BRM(Recovery)3. Reboot
command in the Retract CSM . the system when same error occurred (message timeout error) after initialization"

5A8HG24 Error of encoder set-up mode during receiving BCU "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
ready command in the Retract CSM . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

5A8HG23 Error of set up for DD sensor DAC during receiving "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
BCU ready command in the Retract CSM . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

5A8HG22 Error of DD sensor initialization during receiving BCU "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
ready command in the Retract CSM . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

5A8HG21 Error of power on during receiving BCU ready "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
command in the Retract CSM . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

5A8HG20 Error to initialize CIS during receiving BCU ready "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
command in the Retract CSM . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

5A8HG12 BC spec differs from data write command paramter "1. Check the BCU specifications.2. Operate to initialize BRM(Recovery)3. Reboot
during Retract CSM. the system when same error occurred after initializatio"

5A8HG11 Error of no country code set up during receiving BCU "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system
ready command in the Retract CSM . when same error occurred after initialization"
5A8HG10 Error of no recognition DB for the country during "1. Check the country 2. Download DB again after delecting all recognition DB3.
receiving BCU data write command in the Retract CSM Operate to initialize BRM(Recovery)4. Reboot the system when same error
. occurred after initialization"

© Hyosung TNS Inc. All Rights Reserved. 187


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5A8HG09 Error of country-code set up during receiving BCU data "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system
write command in the Retract CSM . when same error occurred after initialization"
5A8HG08 Error of available support country numbers set up "1. Check the country2. Operate to initialize BRM(Recovery)3. Reboot the system
during receiving BCU data write command in the when same error occurred after initialization"
5A8HG07 Retract
Error of CSM
BCU .undefined command reception during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract CSM. occurred after initialization"
5A8HG06 Error of the BC insert direction during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Retract CSM. occurred after initialization"
5A8HG05 Error of the recognition level set up during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Retract CSM. occurred after initialization"
5A8HG04 Error of mode set up during BCU ready command in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Retract CSM. occurred after initialization"
5A8HG03 Error of the transaction ready set up during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Retract CSM. occurred after initialization"
5A8HG02 Error of the recognition level set up during BCU mode "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Retract CSM. occurred after initialization"
5A8HG01 Error of mode set up during BCU Mode Command in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Retract CSM. occurred after initialization"
5A8HF20 Error to load recognition DB #10 during Retract CSM. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5A8HF19 Error to load recognition DB #09 during Retract CSM. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5A8HF18 Error to load recognition DB #08 during Retract CSM. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5A8HF17 Error to load recognition DB #07 during Retract CSM. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5A8HF16 Error to load recognition DB #06 during Retract CSM. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5A8HF15 Error to load recognition DB #05 during Retract CSM. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5A8HF14 Error to load recognition DB #04 during Retract CSM. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5A8HF13 Error to load recognition DB #03 during Retract CSM. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5A8HF12 Error to load recognition DB #02 during Retract CSM. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5A8HF11 Error to load recognition DB #01 during Retract CSM. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5A8HF09 Error to FPGA Read during Retract CSM. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."

5A8HF08 Error to FPGA initialize during Retract CSM. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."

5A8HF07 Error to load to info of BC FPGA header during Retract "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
CSM.
5A8HF06 Error to BC FPGA configuration during Retract CSM. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."

5A8HF05 Error to BC FPGA data checksum during Retract CSM. "1. Check to BC FPGA File2. Operate to initialize BRM(Recovery)"
5A8HF04 Error to load recognition DB table during Retract CSM. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
5A8HF03 Error to load shading data of the CIS during Retract "1. Operate shading in the BC CIS2. Operate to initialize BRM(Recovery)"
CSM.
5A8HA15 Error GS801A, GS801B, GS802A, GS802B during "1. Check GS801A, GS801B, GS802A, GS802B2. Operate to initialize
Retract CSM. BRM(Recovery)"
5A8HA14 Error GS801B, GS802A, GS802B during Retract CSM. "1. Check GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)"

5A8HA13 Error GS801A, GS802A, GS802B during Retract CSM. "1. Check GS801A, GS802A, GS802B2. Operate to initialize BRM(Recovery)"

5A8HA12 Error GS802A, GS802B during Retract CSM. "1. Check GS802A, GS802B2. Operate to initialize BRM(Recovery)"

5A8HA11 Error GS801A, GS801B, GS802B during Retract CSM. "1. Check GS801A, GS801B, GS802B2. Operate to initialize BRM(Recovery)"

5A8HA10 Error GS801B, GS802B during Retract CSM. "1. Check GS801B, GS802B2. Operate to initialize BRM(Recovery)"

5A8HA09 Error GS801A, GS802B during Retract CSM. "1. Check GS801A, GS802B2. Operate to initialize BRM(Recovery)"

5A8HA08 Error GS802B during Retract CSM. "1. Check GS802B2. Operate to initialize BRM(Recovery)"
5A8HA07 Error GS801A, GS801B, GS802A during Retract CSM. "1. Check GS801A, GS801B, GS802A2. Operate to initialize BRM(Recovery)"

© Hyosung TNS Inc. All Rights Reserved. 188


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5A8HA06 Error GS801B, GS802A during Retract CSM. "1. Check GS801B, GS802A2. Operate to initialize BRM(Recovery)"

5A8HA05 Error GS801A, GS802A during Retract CSM. "1. Check GS801A, GS802A2. Operate to initialize BRM(Recovery)"

5A8HA04 Error GS802A during Retract CSM. "1. Check GS802A2. Operate to initialize BRM(Recovery)"
5A8HA03 Error GS801A, GS801B during Retract CSM. "1. Check GS801A, GS801B2. Operate to initialize BRM(Recovery)"

5A8HA02 Error GS801B during Retract CSM. "1. Check GS801B2. Operate to initialize BRM(Recovery)"
5A8HA01 Error GS801A during Retract CSM. "1. Check GS801A2. Operate to initialize BRM(Recovery)"
5A7R300 TE message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract CSM Error. occurred (message timeout error) after initialization"

5A7R200 TE message timeout error during Retract CSM "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Transaction. occurred (message timeout error) after initialization"

5A7R100 TE message timeout error during Retract CSM Ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5A7J100 TE drum full during Retract CSM. "1. Open the upper unit2. Check the notes remain in the TE(12)3. Remove notes
remain in the TE"
5A7G700 Detect the rear end of tape during Retract CSM. "1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether
black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"

5A7G600 No detect the rear end of tape during Retract CSM. "1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether
black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"

5A7G500 Detect the front end of tape during Retract CSM. "1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of
tape's front end is black in the TE(12)4. Remove notes remain in the TE"

5A7G400 No detect the front end of tape during Retract CSM. "1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of
tape's front end is black in the TE(12)4. Remove notes remain in the TE"

5A7G300 Motor stop disorder during Retract CSM. "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"

5A7G200 Motor separate direction operation disorder during "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
Retract CSM.
5A7G100 Motor stack direction operation disorder during Retract "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
CSM.
5A72800 Error occurred by the notes remained on the GS709 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Retract CSM. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5A72300 Error occurred by the notes remained on the GS703 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Retract CSM. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5A72200 Error occurred by the notes remained on the GS702 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Retract CSM. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5A72100 Error occurred by the notes remained on the GS701 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Retract CSM. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5A71300 GS703 dark jam during Retract CSM. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5A6R300 CSM message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract CSM Error. occurred (message timeout error) after initialization"

5A6R200 CSM message timeout error during Retract CSM "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Transaction. occurred (message timeout error) after initialization"

5A6R100 CSM message timeout error during Retract CSM "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready. occurred (message timeout error) after initialization"

5A6PA00 PP preparation stop error during Retract CSM. 1. Operate to initialize BRM(Recovery)
5A6P900 Error of reverting notes during Retract CSM. "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check
the knob rotates softly in the CSM(2) 4. Check the knob rotates softly in the
CSM(3)"
5A6P800 PP stack control(during stacking) error during Retract "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
CSM. Check PP rotates softly using knob of the CSM(1)"

© Hyosung TNS Inc. All Rights Reserved. 189


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5A6P700 PP separate control(during separating) error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Retract CSM. Check PP rotates softly using knob of the CSM(1)"
5A6P600 PP notes alignment error during Retract CSM. "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Check PP rotates softly using knob of the CSM(1)"
5A6P500 PP notes out position movement error during Retract "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
CSM. Check PP rotates softly using knob of the CSM(1)"
5A6P400 PP lose return position movement error during Retract "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
CSM. Check PP rotates softly using knob of the CSM(1)"
5A6P300 PP separate position movement error during Retract "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
CSM. Check PP rotates softly using knob of the CSM(1)"
5A6P200 PP deposit position movement error during Retract "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
CSM. Check PP rotates softly using knob of the CSM(1)"
5A6P100 PP withdrawal(stack) position movement error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Retract CSM. Check PP rotates softly using knob of the CSM(1)"
5A6M600 Shutter Close error initializing stopper during Retract "1. Open the upper unit2. Check knob rotates softly in the CSM(1)3. Check inside
CSM. of CSM"
5A6M500 Stopper up error during Retract CSM. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check
inside of CSM"
5A6M400 Stopper down error during Retract CSM. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check
inside of CSM"
5A6M300 Shutter close error during Retract CSM. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check
inside of CSM"
5A6M100 Stopper Init error during Retract CSM. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check
inside of CSM"
5A6H200 FPBP notes return error error while notes revert during "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check
Retract CSM. PP rotates softly using knob of the CSM(1) "
5A6H100 Failure to revert notes(BP/PP Disorder) during Retract "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check
CSM. the knob rotates softly in the CSM(2) 4. Check the GS660 sensor status"

5A6GF00 Failure to move gate roller to home position during "1. Open the upper unit. 2. Check the knob rotates softly in the CSM(2) "
Retract CSM.
5A6GE00 Failure to Lift-down during Retract CSM. "1. Open the upper unit. 2. Open the customer service module (CSM)
shutter(1)3.Check the notes and substance inside of the CSM"

5A6GD00 Failure to Lift-up during Retract CSM. "1. Open the upper unit. 2. Open the customer service module (CSM)
shutter(1)3.Check the notes and substance inside of the CSM"

5A6GB00 Failure movement to deposit position during Retract "1. Open the upper unit2. Check the knob rotates softly in the CSM(3)"
CSM(GM605 disorder).
5A6GA00 Failure to move withdrawal(stack) position of stack "1. Open the upper unit2. Check the knob rotates softly in the CSM(3)"
roller(GM605 disorder) during Retract CSM.
5A6G900 Separate stop failure error during Retract CSM. "0. During the """""Retract""""" tranjaction, the motor(GM601) of the CSM cannot
not rotate at normal speed1. Open the Upper Unit2. Check the notes and
substance in the CSM(2)3. Check the knob rotates softly in the CSM(2)4. Check
the GS660 sensor status"

5A6G800 Failure to revert notes(Separate motor disorder) during "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check
Retract CSM. the knob rotates softly in the CSM(2) 4. Check the GS660 sensor status"

5A6G700 Separate gap control error during Retract CSM. "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check
the knob rotates softly in the CSM(2) "
5A6G600 Failure to move pickup-roller to home position during "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check
Retract CSM. the knob rotates softly in the CSM(2) 4. Check the GS660 sensor status"

5A6G500 BP notes out position error during Retract CSM. "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
substance inside of the CSM"
5A6G400 BP separate control error during Retract CSM. "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
substance inside of the CSM"
5A6G300 BP separate position movement error during Retract "0. During the BP move to the separation section, the sensor(GS655) signal is not
CSM. changed to the """""Dark"""""1. Open the Upper Unit2. Open the CSM(1) shutter3.
Check the notes and substance inside of the CSM4. Check the PP-BP-Pusher
alignment"

5A6G200 BP notes out error during Retract CSM. "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
substance inside of the CSM"
5A6G100 Error of BP stack position movement during Deposit "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
Retract CSM. substance inside of the CSM"

© Hyosung TNS Inc. All Rights Reserved. 190


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5A6BE00 Separate Note does exist in the CSM Separation unit "1. Open the upper unit2. Open the CSM(1)3. Remove notes and substance in the
after complete separation during Retract CSM CSM(1)4. Check whether the sensor is contaminated or not if there are No notes or
substance"
5A6BC00 Separate disorder light jam during Retract CSM. "1. Open the upper unit2. Open the CSM(1)3. Remove notes and substance in the
CSM(1)4. Check whether the sensor is contaminated or not if there are No notes or
substance"
5A6BA00 Exceeded 200 counts limit error during Retract CSM. "1. Open the upper unit2. Open the CSM(1)3. Remove notes and substance in the
CSM(1)4. Check whether the sensor is contaminated or not if there are No notes or
substance"
5A6B900 Detecting 2 counts of separate disorder during Retract "1. Open the upper unit2. Open the CSM(1)3. Remove notes and substance in the
CSM. CSM(1)4. Check whether the sensor is contaminated or not if there are No notes or
substance"
5A6B800 Separate disorder dark jam during Retract CSM. "0. During the """""Retract""""" tranjaction, the banknotes are not seperated in the
CSM1. Open the Upper Unit2. Open the CSM(1)3. Remove notes and substance in
the CSM(1)4. Check whether the sensor is contaminated (blocked) by cash / notes
or a foriegn substance / material"

5A6B700 Separate disorder Jam(Min length under) during "1. Open the upper unit2. Open the CSM(1)3. Remove notes and substance in the
Retract CSM. CSM(1)4. Check whether the sensor is contaminated or not if there are No notes or
substance"
5A6B600 Separate disorder Jam(Max length exceed) during "1. Open the upper unit2. Open the CSM(1)3. Remove notes and substance in the
Retract CSM. CSM(1)4. Check whether the sensor is contaminated or not if there are No notes or
substance"
5A6B500 Separate disorder Jam(Rear skew) during Retract "1. Open the upper unit2. Open the CSM(1)3. Remove notes and substance in the
CSM. CSM(1)4. Check whether the sensor is contaminated or not if there are No notes or
substance"
5A6B400 Separate disorder Jam(Front Skew) during Retract "1. Open the upper unit2. Open the CSM(1)3. Remove notes and substance in the
CSM. CSM(1)4. Check whether the sensor is contaminated or not if there are No notes or
substance"
5A6B300 CSM separate mis-pickup during Retract CSM. "0. During the """""Retract""""" transaction, the sensor(GS621 or 622) are
continuously """""Light"""""(the banknote was not be separated from the CSM)1.
Open the Upper Unit2. Open the CSM(1)3. Remove notes and substance in the
CSM(1)4. Check the state of the P_Roller Rubber assembly"

5A6B200 Abnormalnotes error during Retract CSM. "1. Open the upper unit2. Open the CSM(1)3. Remove notes and substance in the
CSM(1)4. Check whether the sensor is contaminated or not if there are No notes or
substance"
5A6B100 Error of notes receive and notes position during Retract "1. Open the upper unit2. Open the CSM(1)3. Remove notes and substance in the
CSM. CSM(1)4. Check whether the sensor is contaminated or not if there are No notes or
substance"
5A62400 CSM undifined command error during Retract CSM. 1. Operate to initialize BRM(Recovery)
5A62300 Notes insert exceed error during Retract CSM. "1. Open the upper unit2. Open the CSM(1)3. Remove notes and substance in the
CSM(1)4. Check whether the sensor is contaminated or not if there are No notes or
substance"
5A62200 No notes error during Retract CSM. "1. Open the upper unit2. Open the CSM(1)3. Insert Notes into the CSM(1)."

5A62100 Notes remains error during Retract CSM. "0. Before the """""Initialize""""" mode, there are some notes in the CSM1. Open the
Upper Unit2. Open the CSM(1)3. Remove notes and substance in the CSM(1)4.
Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn
substance / material"

5A5GH00 Encoder Sensor(GS513) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
direction during Retract CSM. wheels on the upper side.5. See whether GS513 works fine if there is nothing
jammed."

5A5GG00 Encoder Sensor(GS513) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
direction during Retract CSM. wheels on the upper side.5. See whether GS513 works fine if there is nothing
jammed."

5A5GC00 Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
during Retract CSM. wheels on the upper side.5. See whether GS507 works fine if there is nothing
jammed."

© Hyosung TNS Inc. All Rights Reserved. 191


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5A5GB00 Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
during Retract CSM. wheels on the upper side.5. See whether GS507 works fine if there is nothing
jammed."

5A57500 Error occurred by the notes disorder on the GS505 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract CSM. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5A56500 Error occurred by the Return Transport Path(GS505) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract CSM. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5A55500 Error occurred by the Transport Path(GS505) during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Retract CSM. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5A52500 Error occurred by the notes remained on the GS505 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract CSM. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5A4GH00 Encoder Sensor(GS413) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
direction during Retract CSM. wheels on the upper side.5. See whether GS413 works fine if there is nothing
jammed."

5A4GG00 Encoder Sensor(GS413) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
direction during Retract CSM. wheels on the upper side.5. See whether GS413 works fine if there is nothing
jammed."

5A4GC00 Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
during Retract CSM. wheels on the upper side.5. See whether GS407 works fine if there is nothing
jammed."

5A4GB00 Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
during Retract CSM. wheels on the upper side.5. See whether GS407 works fine if there is nothing
jammed."

5A47500 Error occurred by the notes disorder on the GS405 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract CSM. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5A46500 Error occurred by the Return Transport Path(GS405) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract CSM. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5A45500 Error occurred by the Transport Path(GS405) during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Retract CSM. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 192


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5A42500 Error occurred by the notes remained on the GS405 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract CSM. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5A3GH00 Encoder Sensor(GS313) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
direction during Retract CSM. wheels on the upper side.5. See whether GS313 works fine if there is nothing
jammed."

5A3GG00 Encoder Sensor(GS313) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
direction during Retract CSM. wheels on the upper side.5. See whether GS313 works fine if there is nothing
jammed."

5A3GC00 Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
during Retract CSM. wheels on the upper side.5. See whether GS307 works fine if there is nothing
jammed."

5A3GB00 Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
during Retract CSM. wheels on the upper side.5. See whether GS307 works fine if there is nothing
jammed."

5A37500 Error occurred by the notes disorder on the GS305 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract CSM. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5A36500 Error occurred by the Return Transport Path(GS305) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract CSM. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5A35500 Error occurred by the Transport Path on the GS305 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract CSM. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5A32500 Error occurred by the notes remained on the GS305 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract CSM. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5A2GH00 Encoder Sensor(GS213) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
direction during Retract CSM. wheels on the upper side.5. See whether GS213 works fine if there is nothing
jammed."

5A2GG00 Encoder Sensor(GS213) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
direction during Retract CSM. wheels on the upper side.5. See whether GS213 works fine if there is nothing
jammed."

5A2GC00 Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
during Retract CSM. wheels on the upper side.5. See whether GS207 works fine if there is nothing
jammed."

© Hyosung TNS Inc. All Rights Reserved. 193


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5A2GB00 Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
during Retract CSM. wheels on the upper side.5. See whether GS207 works fine if there is nothing
jammed."

5A27500 Error occurred by the notes disorder on the GS305 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract CSM. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5A26500 Error occurred by the Return Transport Path(GS205) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract CSM. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5A25500 Error occurred by the Transport Path(GS205) during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Retract CSM. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5A22500 Error occurred by the notes remained on the GS205 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract CSM. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5A1GH00 Encoder Sensor(GS113) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
direction during Retract CSM. wheels on the upper side.5. See whether GS113 works fine if there is nothing
jammed."

5A1GG00 Encoder Sensor(GS113) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
direction during Retract CSM. wheels on the upper side.5. See whether GS113 works fine if there is nothing
jammed."

5A1GC00 Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
during Retract CSM. wheels on the upper side.5. See whether GS107 works fine if there is nothing
jammed."

5A1GB00 Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
during Retract CSM. wheels on the upper side.5. See whether GS107 works fine if there is nothing
jammed."

5A17500 Error occurred by the notes disorder on the GS105 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract CSM. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5A16500 Error occurred by the Return Transport Path(GS105) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract CSM. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5A15500 Error occurred by the Transport Path(GS205) during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Retract CSM. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 194


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5A12500 Error occurred by the notes remained on the GS105 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Retract CSM. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5A0R300 BM message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Retract CSM Error. occurred (message timeout error) after initialization"

5A0R200 BM message timeout error during Retract CSM "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Transaction. occurred (message timeout error) after initialization"

5A0R100 BM message timeout error during Retract CSM Ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5A0QA00 BC open error during Retract CSM. "1. Open the upper unit2. Open the customer service module (CSM)3. Check the
lock lever in the BC"
5A0Q900 BMD removal error during Retract CSM. 1. Check the lower Unit load/removal
5A0Q800 BMD inter lock error during Retract CSM. "1. Check the lower Unit load/removal2. Replace a cherry switch when error
occures"
5A0Q700 RJC removal error during Retract CSM. "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21)
Load/Removal"
5A0Q600 CSM open error during Retract CSM. "1. Open the upper unit2. Check to open/close CSM3. Check the sensors GS011"

5A0Q400 BMU removal error during Retract CSM. 1. Check Load/Removal of the upper unit
5A0Q300 BMU inter lock error during Retract CSM. "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error
occures"
5A0Q200 TE open error during Retract CSM. "1. Open the upper Unit2. Check open/close of TE(12)"
5A0Q100 UTC removal error during Retract CSM. "1. Open the upper unit2. Check removal of the cassette not received(9)"

5A0NC00 Failure to check the last note at the termination of mid "1. Initialize BRM unit (recovery)2. Reboot the system when same error occurred
transport path during Retract CSM. (message timeout error) after initialization"
5A0N900 Pick-up count did not match up with stack count when 1. Operate to initialize BRM(Recovery)
separate end in the Retract CSM.
5A0K100 Erro of failure to duplicate serial number during Retract "1. Check the duplicate note and remove the note.2. Operate to initialize
CSM.. BRM(Recovery)"
5A0G200 Failure to 3 Way Gate 120 degree mode conversion "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
during Retract CSM. substance from the gate in the Rear Transport Path"
5A0G100 Failure to 3 Way Gate 0 degree mode conversion "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
during Retract CSM. substance from the gate in the Rear Transport Path"
5A0F700 Decreassed encoder count of GM004 moter less than 1. Operate to initialize BRM(Recovery)
previous values during Retract CSM.
5A0F600 Decreased encoder count of GM002 moter less than 1. Operate to initialize BRM(Recovery)
previous values during Retract CSM.
5A0F500 Decreased encoder count of GM001 moter less than 1. Operate to initialize BRM(Recovery)
previous values during Retract CSM.
5A0F400 GM004 motor Step out Return error during Retract "1. Open the lower unit2. Check the knob rotates in the Mid Transport Path(20)3.
CSM. Check the notes and substance inside of the Mid Transport Path4. Check the
sensor GS023 status"
5A0F200 GM002 motor Step out Return error during Retract "1. Open the upper unit2. Check the Rear Transport Path(8) knob rotates
CSM. softly3.Check remained Notes and substance in the upper Transport Path4. Check
the GS007 Sensor"
5A0F100 GM001 motor Step out Return error during Retract "1. Open the upper unit2. Check the Front Transport Path(4) knob rotates softly
CSM. 3.Check remained Notes and substance in the upper Transport Path4. Check the
GS804 Sensor"
5A0DY00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
5A0DX00 Retract
Error of CSM.
failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
5A0DW00 Retract
Error of CSM.
failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
5A0DV00 Retract
Error of CSM.
failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
5A0DU00 Retract
Error of CSM.
failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
5A0DT00 Retract
Error of CSM.
failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
5A0DS00 Retract
Error of CSM.
failure to synchronizing recognition during 1. Initialize BRM unit (recovery)
5A0DR00 Retract
Error of CSM.
failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
5A07W00 Retract error
GS802 CSM.occurred by the notes disorder on the "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Retract CSM. BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 195


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5A07Q00 Error occurred by the notes disorder on the GS034 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Retract CSM. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5A07P00 Error occurred by the notes disorder on the GS033 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Retract CSM. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5A07N00 Error occurred by the notes disorder on the GS032 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Retract CSM. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5A07M00 Error occurred by the notes disorder on the GS031 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Retract CSM. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5A07K00 Error occurred by the notes disorder on the GS703 "0. During the """""Retract""""" transaction, the sensor(GS703) is detected
during Retract CSM. abnormally.1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3.
Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport
Path(11)"
5A07J00 Error occurred by the notes disorder on the GS619 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Retract CSM. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5A07H00 Error occurred by the notes disorder on the GS618 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Retract CSM. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5A07G00 Error occurred by the notes disorder on the GS614 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Retract CSM. notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

5A07B00 Error occurred by the notes disorder on the GS022 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
during Retract CSM. and the foreign substance from the reject cassette (19)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

5A07A00 Error occurred by the notes disorder on the GS021 "1. Open the lower unit2. Remove notes and substance in the Mid Transport
during Retract CSM. Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"
5A07600 Error occurred by the notes disorder on the GS066 "1. Open the forge note cassette(10)2. Open the TE(Temporary Escrow) (12)3.
during Retract CSM. Remove notes and substance in the Rear Transport Path(7)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

5A07500 Error occurred by the notes disorder on the GS005 "0. During the """""Retract""""" tranjaction, the banknote is staying on the GS005
during Retract CSM. sensor1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Remove
notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated (blocked) by cash / notes or a foriegn substance / material"

5A07400 Error occurred by the notes disorder on the GS004 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Retract CSM. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5A07300 Error occurred by the notes disorder on the GS003 "0. During the """""Retract""""" tranjaction, the banknote is staying on the GS003
during Retract CSM. sensor1. Open the Upper Unit.2. Open TE(12)3. Open the Rear Transport
Path(6)4. Remove the notes and substance on the Rear Transport Path(6)5. Check
whether the sensor is contaminated (blocked) by cash / notes or a foriegn
substance / material"

5A07200 Error occurred by the notes disorder on the GS002 "1. Open the upper unit2. Open the Front Transport Path (4)3. Remove the notes
during Retract CSM. and the substance from the Front Transport Path (4)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5A07100 Error occurred by the notes disorder on the GS801 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Retract CSM. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"

© Hyosung TNS Inc. All Rights Reserved. 196


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5A06Q00 Error occurred by the Return Transport Path(GS034) "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Retract CSM. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5A06P00 Error occurred by the Return Transport Path(GS033) "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Retract CSM. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5A06N00 Error occurred by the Return Transport Path(GS032) "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Retract CSM. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5A06M00 Error occurred by the Return Transport Path(GS031) "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Retract CSM. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5A06J00 Error occurred by the Return Transport Path(GS619) "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Retract CSM. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5A06H00 Error occurred by the Transport Path(GS618) during "0. During the 'Retract""""" transaction, the banknote that should be transferred to
Retract. the TE is detected at the seneor GS618 in the CSM1. Open the Upper Unit2. Open
the CSM and TE(12)3. Remove notes and substance in the Rear Transport
Path(11)4. Check whether the sensor is contaminated (blocked) by cash / notes or
a foriegn substance / material5. Check the 3-waygate soenoid cable such as being
cutted"

5A06G00 Error occurred by the Return Transport Path(GS614) "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Retract CSM. notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

5A06B00 Error occurred by the Return Transport Path(GS022) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
during Retract CSM. and the foreign substance from the reject cassette (19)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

5A06A00 Error occurred by the Return Transport Path(GS021) "1. Open the lower unit2. Remove notes and substance in the Mid Transport
during Retract CSM. Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"
5A06600 Error occurred by the Return Transport Path(GS006) "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Retract CSM. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(7)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5A06400 Error occurred by the Return Transport Path(GS004) "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Retract CSM. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5A06200 Error occurred by the Return Transport Path(GS002) "1. Open the upper unit2. Open the Front Transport Path (4)3. Remove the notes
during Retract CSM. and the substance from the Front Transport Path (4)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5A02W00 Error occurred by the notes remained on the GS802 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Retract CSM. BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

5A02Q00 Error occurred by the notes remained on the GS034 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Retract CSM. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5A02P00 Error occurred by the notes remained on the GS033 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Retract CSM. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5A02N00 Error occurred by the notes remained on the GS032 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Retract CSM. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 197


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5A02M00 Error occurred by the notes remained on the GS031 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Retract CSM. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5A02K00 Error occurred by the notes remained on the GS703 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Retract CSM. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5A02J00 Error occurred by the notes remained on the GS619 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Retract CSM. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5A02H00 Error occurred by the notes remained on the GS618 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Retract CSM. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5A02G00 Error occurred by the notes remained on the GS614 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Retract CSM. notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

5A02B00 Error occurred by the notes remained on the GS022 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
during Retract CSM. and the foreign substance from the reject cassette (19)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

5A02A00 Error occurred by the notes remained on the GS021 "1. Open the lower unit2. Remove notes and substance in the Mid Transport
during Retract CSM. Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"
5A02600 Error occurred by the notes remained on the GS006 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Retract CSM. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(7)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5A02500 Error occurred by the notes remained on the GS005 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes
during Retract CSM. and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5A02400 Error occurred by the notes remained on the GS004 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Retract CSM. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5A02300 Error occurred by the notes remained on the GS003 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
during Retract CSM. Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5A02200 Error occurred by the notes remained on the GS002 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Retract CSM. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5A02100 Error occurred by the notes remained on the GS801 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Retract CSM. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5A01W00 GS802 dark jam error during Retract CSM. "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

5A01Q00 GS034 dark jam error during Retract CSM. "1. Open the lower unit2. Open the Mid Transport Path3. Remove substance in the
Mid Transport Path4. Check whether the sensor is contaminated or not if there are
No notes or substance."

5A01P00 GS033 dark jam error during Retract CSM. "1. Open the lower unit2. Open the Mid Transport Path3. Remove substance in the
Mid Transport Path4. Check whether the sensor is contaminated or not if there are
No notes or substance."

5A01N00 GS032 dark jam error during Retract CSM. "1. Open the lower unit2. Open the Mid Transport Path3. Remove substance in the
Mid Transport Path4. Check whether the sensor is contaminated or not if there are
No notes or substance."

© Hyosung TNS Inc. All Rights Reserved. 198


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5A01M00 GS031 dark jam error during Retract CSM. "1. Open the lower unit2. Open the Mid Transport Path3. Remove substance in the
Mid Transport Path4. Check whether the sensor is contaminated or not if there are
No notes or substance."

5A01K00 GS703 dark jam error during Retract CSM. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5A01J00 GS619 dark jam error during Retract CSM. "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance."

5A01H00 GS618 dark jam error during Retract CSM. "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance."

5A01G00 GS614 dark jam error during Retract CSM. "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
substance in the CSM(3)4. Check whether the sensor is contaminated or not if
there are No notes or substance."

5A01B00 GS022 dark jam error during Retract CSM. "1. Open the lower unit2. Open the Mid Transport Path3. Remove substance in the
Mid Transport Path(19)4. Check whether the sensor is contaminated or not if there
are No notes or substance."

5A01A00 GS021 dark jam error during Retract CSM. "1. Open the lower unit2. Remove notes and substance in the Mid Transport
Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"
5A01600 GS006 dark jam error during Retract CSM. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the
cassette not received(9)4. Remove substance in the Rear Transport Path(7)5.
Check whether the sensor is contaminated or not if there are No notes or
substance."

5A01500 GS005 dark jam error during Retract CSM. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes
and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5A01400 GS004 dark jam error during Retract CSM. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the
cassette not received(9)4. Remove substance in the Rear Transport Path(8)5.
Check whether the sensor is contaminated or not if there are No notes or
substance."

5A01300 GS003 dark jam error during Retract CSM. "1. Open the upper unit. 2. Open TE(12) 3. Open the Rear Transport Path(6)4.
Remove the notes and substance on the Rear Transport Path(6)5. Check whether
the sensor is contaminated or not if there are No notes or substance "

5A01200 GS002 dark jam error during Retract CSM. "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5A01100 GS801 dark jam error during Retract CSM. "0. During the """""Retract""""" tranjaction, the banknote is staying on the GS801
sensor1. Open the Upper Unit2. Open the customer service module (CSM)3. Open
the BC(5)4. Remove the notes and the substance from the Front Transport Path
(4)5. Check whether the sensor is contaminated (blocked) by cash / notes or a
foriegn substance / material"

5A00W00 GS802 light jam error during Retract CSM. "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
BC(5)4. Remove the Jam between BC(5) and Front Transport Path(4)."

5A00K00 GS703 light jam error during Retract CSM. "0. During the """""Retract CSM""""" tranjaction, the banknote is staying on the note
transport path between the GS005 and GS703 sensor1. Open the Upper Unit2.
Open the customer service module (CSM)3. Open the TE(12) and remove Jam in
the TE Transport Path4. Check whether the sensor is contaminated (blocked) by
cash / notes or a foriegn substance / material"

5A00500 GS005 light jam error during Retract CSM. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
Transport Path(6)4. Remove the Jam between Rear Transport Path(11) and Rear
Transport Path(6)."

© Hyosung TNS Inc. All Rights Reserved. 199


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5A00300 GS003 light jam error during Retract CSM. "1. Open the upper unit2. Open the CSM and TE(12)3. Open BC(5) and Rear
Transport Path(6)4. Remove the Jam between BC(5) and Rear Transport Path(6)."

5A00100 GS801 light jam error during Retract CSM. "0. During the """""Retract""""" tranjaction, the banknote is staying on the note
transport path between the CSM and the BC1. Open the Upper Unit.2. Check the
Front Transport Path(4) knob rotates softly3.Check remained Notes and substance
in the upper Transport Path4. Open the customer service module (CSM)5. Open
the BC(5)6.Remove notes and substance in the Front Transport Path(4)7. Check
whether the sensor is contaminated (blocked) by cash / notes or a foriegn
substance / material"

5@USV00 When received C1 during applying encryption, "1. Restart over AP-SP"
INFORMATION 2 is NULL
5@USU00 When received C1 during applying encryption, "1. Restart over AP-SP"
INFORMATION 1 is NULL
5@UST00 Failed to encryption at bulk retransmission during "1. Restart over AP-SP"
applying encryption.
5@USS00 Undefined command at C1, C2 command during "1. Restart over AP-SP"
applying encryption .
5@USR00 Failed to encryption mode at EP DONE during applying "1. Restart over AP-SP"
encryption.
5@USQ00 Failed to encryption during applying encryption. "1. Restart over AP-SP"
5@USP00 Received undefined command during applying "1. Restart over AP-SP"
5@USM00 encryption.
When to resend encryption bulk during applying "1. Restart over AP-SP"
encryption, no INFORMATION.
5@USL00 When received plain text during applying encryption, "1. Restart over AP-SP"
INFORMATION exist.
5@USK00 When received C1 command in previous encryption "1. Restart over AP-SP"
during applying encryption, exist INFORMATION.
5@USJ00 Error to write INFORMATION during applying "1. Restart over AP-SP"
5@USH00 encryption.
Error to read INFORMATION during applying "1. Restart over AP-SP"
5@USG00 encryption.
Error to perform security Libray API during applying "1. Restart over AP-SP"
encryption.(0xEE Error to received full text deciphering)
5@USF00 Error to perform security Libray API during applying "1. Restart over AP-SP"
encryption.(0xC2 Error to done EP)
5@USE00 Error to perform security Libray API during applying "1. Restart over AP-SP"
encryption.(0xC1 Error to open EP)
5@USD00 Security session status is not AUTH_SUCCESS from "1. Restart over AP-SP"
0xEE command during applying encryption.
5@USC00 Error to compare EPRN from 0xEE command during "1. Restart over AP-SP"
applying encryption.
5@USB00 Error to compare INFORMATION 2 from 0xC1 "1. Restart over AP-SP"
command during applying encryption.
5@USA00 Error to compare INFORMATION 1 from 0xC1 "1. Restart over AP-SP"
command during applying encryption.
5@US300 USB command data length error during applying "1. Restart over AP-SP"
5@US100 encryption. USB sequence number error during
Duplicated "1. Restart over AP-SP"
applying encryption.
59US300 USB command data length error during System ready. "1. Check USB connection2. Operate to initialize BRM(Recovery)"

59US100 USB sequence number duplicate error during System 1. Restart over AP-SP
59BS200 ready.connection MI error during System ready.
RBU "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

59BS100 RBU connection sequence error during System ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

59BS000 RBU communication timeout error during System "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
ready. occurred (message timeout error) after initialization"

59AR800 RBU/BC sensor auto dimming response message "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
timeout error during System ready. occurred (message timeout error) after initialization"

59AR700 RBU response message timeout error during System "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
ready. occurred (message timeout error) after initialization"

© Hyosung TNS Inc. All Rights Reserved. 200


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
59AR300 Message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
System ready Error. occurred (message timeout error) after initialization"

59AR200 Message timeout error during transaction operation in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the System ready. occurred (message timeout error) after initialization"

59AR100 Message timeout error during operation ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
System ready. occurred (message timeout error) after initialization"

59AH500 Error to NVRAM(128denominations) Read/ Write "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
during System ready. occurred (message timeout error) after initialization"

59AEF00 RBU RS485 connection line disorder during System "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
ready. occurred (message timeout error) after initialization"

59AEE00 RBU RS485 communication sequence disorder during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
System ready. occurred (message timeout error) after initialization"

59AE600 Error to received System ready during TE Button "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Operating. occurred (message timeout error) after initialization"

59AE400 System ready Repair transaction was executed without "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Initializing after power on. for TM Test-> Initail Info Set -> Initialization"
59AE300 Received operation command without Sysrem Info "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Read during System ready. for TM Test-> Initail Info Set -> Initialization"
59AE200 Status on not operation receiption command during "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Customer Change. for TM Test-> Initail Info Set -> Initialization"
59AE100 Received operation command during System ready. "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
for TM Test-> Initail Info Set -> Initialization"
59AAC00 Status of RJC full before the operation during System "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject
ready. cassette(21)4. Remove notes after checking notes full in the cassette5. Check
whether the sensor is contaminated or not if a cassette is empty."

59AAB00 Status of RC full before the operation during System "1. Open the lower unit2. Open the Mid Transport Path3. Check the GSx11 full
ready. detection sensor of recycle cassettes(A~E) 4. Open the cassette door5. Check
the notes full in the cassette "
59AAA00 Status of BC open before the operation during System "1. Open the upper unit2. Check the lock lever in the BC"
59AA900 ready. of BMD removal before the operation during
Status "0. Before the """""Change Customer""""" mode, Lower Unit(BMD) Lever position is
Customer Change. not proper(The BMD Unit Lever should make the GS026 sensor signal
"""""Light""""")1. Check the Lower Unit load/removal2. Check the state of the Lower
Unit Lever, sensor(GS026) assembly and related cable3. Exchange or clean the
BMD Unit Lever sensor(GS026) if occur same error"

59AA800 Status of BMD inter lock detachment before the "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3.
operation during System ready. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur
same error"
59AA700 Status of RJC removal before the operation during "0. During the """""Change Customer""""" mode, the RJC is not installed
Customer Change. correctly(The RJC position sensor(GS024) should be """""Light""""")1. Open the
Lower Unit2. Open the Mid Transport Path3. Check the reject CST(21)
Load/Removal"
59AA600 Status of CSM open before the operation during "1. Open the upper Unit2. Check open/close of CSM3. Check sensor GS011"
System ready.
59AA400 Status of BMU removal before the operation during "0. Before the """""Change Customer""""" mode, The Upper Unit(BMU) Lever
Customer Change. position is not proper(The BMU Unit Lever should make the GS013 sensor signal
"""""Light""""")1. Check the Upper Unit load/removal2. Check the state of the Upper
Unit Lever, sensor(GS013) assembly and related cable3. Exchange or clean the
Upper Unit Lever sensor(GS013) if occur same error"

59AA300 Status of BMU inter lock detachment before the "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error
operation during RepairSystem ready. occures"
59AA200 Status of TE open before the operation during System "1. Open the upper Unit2. Check open/close of TE(12)"
59AA100 ready.
Status of UTC removal before the operation during "1. Open the upper unit2. Check removal of the cassette not received(9)"
System ready.
59A2W00 Status of remaining notes on the Return Path(GS802) "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
before the operation during System ready. BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 201


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
59A2Q00 Status of remaining notes on the Return Path(GS034) "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
before the operation during System ready. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

59A2P00 Status of remaining notes on the Return Path(GS033) "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
before the operation during System ready. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

59A2N00 Status of remaining notes on the Return Path(GS032) "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
before the operation during System ready. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

59A2M00 Status of remaining notes on the Return Path(GS031) "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
before the operation during System ready. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

59A2K00 Status of remaining notes on the Return Path(GS703) "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
before the operation during System ready. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

59A2J00 Status of remaining notes on the Return Path(GS619) "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
before the operation during System ready. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

59A2H00 Status of remaining notes on the Return Path(GS618) "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
before the operation during System ready. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

59A2G00 Status of remaining notes on the Return Path(GS614) "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
before the operation during System ready. notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

59A2B00 Status of remaining notes on the Return Path(GS022) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
before the operation during System ready. and the foreign substance from the reject cassette (19)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

59A2A00 Status of remaining notes on the Return Path(GS021) "1. Open the lower unit2. Remove notes and substance in the Mid Transport
before the operation during System ready. Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"
59A2600 Status of remaining notes on the Return Path(GS006) "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
before the operation during System ready. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

59A2500 Status of remaining notes on the Return Path(GS005) "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes
before the operation during System ready. and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

59A2400 Status of remaining notes on the Return Path(GS004) "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
before the operation during System ready. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

59A2300 Status of remaining notes on the Return Path(GS003) "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
before the operation during System ready. Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"

59A2200 Status of remaining notes on the Return Path(GS002) "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
before the operation during System ready. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
59A2100 Status of remaining notes on the Return Path(GS801) "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
before the operation during System ready. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
599R300 RJC message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
System ready Error. occurred (message timeout error) after initialization"

© Hyosung TNS Inc. All Rights Reserved. 202


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
599R200 RJC message timeout error during System ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Transaction. occurred (message timeout error) after initialization"

599R100 RJC message timeout error during System ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready. occurred (message timeout error) after initialization"

599P100 RJC motor error during System ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject
cassette(21)4. Check the stage after open the door and push the lever5. Check the
sensor."
599J100 RJC full detect error during System ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject
cassette(21)4. Remove notes after checking notes full in the cassette5. Check
whether the sensor is contaminated or not if a cassette is empty."

5991500 RJC GSA05 dark jam error during System ready. "1. Open the lower unit2. Open the Mid Transport Path3. Open the reject
cassette(21)4. Remove substance in the reject cassette(21)5. Check whether the
sensor is contaminated or not if there are No notes or substance."

5991300 RJC GSA03 dark jam error during System ready. "1. Open the lower unit2. Open the Mid Transport Path3. Open the reject
cassette(21)4. Remove substance in the reject cassette(21)5. Check whether the
sensor is contaminated or not if there are No notes or substance."

598S900 Receive retry error from BC during System ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

598S400 Receive ETC. error from BC during System ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

598S200 Receive abnormal BCC from BC during System ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

598S100 Receive abnormal MI from BC during System ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

598R900 BC message timeout error during System ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

598R300 Message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
System ready Error. occurred (message timeout error) after initialization"

598R200 BC message timeout error during System ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Transaction. occurred (message timeout error) after initialization"

598R100 BC message timeout error during System ready Ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

598HS29 Error of the BC Stop MR/UV/DD Sampling BCU Ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the System ready. occurred after initialization"
598HS28 Error of the BC Stop DAC Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the System ready. occurred after initialization"
598HS22 Error of the BC Stop Sensor(MR/UV/DD/Gate) Power "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Off Scan Driver Init During in the System ready. occurred after initialization"
598HS1B Error of the Hall Sensor Shading Fail BCU Ready "1. Retry to Hall Sensor Shading"
During in the System ready.
598HS1A Error of the Hall Sensor Dac Set Fail BCU Ready "1. Check to Hall Sensor2. Check to Hall Sensor Connected Cable"
During in the System ready.
598HS19 Error of the MR/UV/DD Sampling BCU Ready During "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the System ready. occurred after initialization"
598HS18 Error of the DAC Set Fail BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
System ready. occurred after initialization"
598HS17 Error of the AFE Chip Set BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
System ready. occurred after initialization"
598HS15 Error of the CIS Shading BCU Ready During in the "1. Retry to Cis Sensor Shading"
System ready.
598HS14 Error of the Light Source Set Fail BCU Ready During in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the System ready. occurred after initialization"
598HS13 Error of the CIS Led On Value Set Fail BCU Ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the System ready. occurred after initialization"
598HS12 Error of the Sensor(MR/UV/DD/Gate) Power Off BCU "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready During in the System ready. occurred after initialization"

© Hyosung TNS Inc. All Rights Reserved. 203


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
598HS11 Error of the Fpga Write BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
System ready. occurred after initialization"
598HS08 Error of the DAC Set Fail Scan Driver Init During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
System ready. occurred after initialization"
598HS05 Error of the CIS Shading Scan Driver Init During in the 1. Retry to Cis Sensor Shading
System ready.
598HS04 Error of the Light Source Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the System ready. occurred after initialization"
598HS03 Error of the CIS Led On Value Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the System ready. occurred after initialization"
598HS02 Error of the Sensor(MR/UV/DD/Gate) Power Off Scan "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Driver Init During in the System ready. occurred after initialization"
598HS01 Error of the Fpga Write Scan Driver Init During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
System ready. occurred after initialization"
598HJ03 Error of Currency Set Recognition Algorithm in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
System ready. occurred after initialization"
598HJ02 Error of Ready Recognition Algorithm in the System "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
ready. occurred after initialization"
598HJ01 Error of Initialize Recognition Algorithm in the System "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
ready. occurred after initialization"
598HI04 Error of Timeout during BcUsbTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
System ready. occurred after initialization"
598HI03 Error of Timeout during UartTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
System ready. occurred after initialization"
598HI02 Error of Timeout during ScanTask Message Message "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the System ready. occurred after initialization"
598HI01 Error of Timeout during RecogTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
System ready. occurred after initialization"
598HG37 Error of transaction setting during receiving BCU "1. Check to the transaction setting2. Operate to initialize BRM(Recovery)3. Reboot
mode command in the System ready . the system when same error occurred (message timeout error) after initialization"

598HG36 Error of recognized mode during receiving BCU mode "1. Check to the recoginzed mode2. Operate to initialize BRM(Recovery)3. Reboot
command in the System ready . the system when same error occurred (message timeout error) after initialization"

598HG24 Error of encoder set-up mode during receiving BCU "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
ready command in the System ready . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

598HG23 Error of set up for DD sensor DAC during receiving "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
BCU ready command in the System ready . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

598HG22 Error of DD sensor initialization during receiving BCU "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
ready command in the System ready . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

598HG21 Error of power on during receiving BCU ready "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
command in the System ready . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

598HG20 Error to initialize CIS during receiving BCU ready "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
command in the System ready . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

598HG12 BC spec differs from data write command paramter "1. Check the BCU specifications.2. Operate to initialize BRM(Recovery)3. Reboot
during System ready . the system when same error occurred after initializatio"

598HG11 Error of no country code set up during receiving BCU "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system
ready command in the System ready . when same error occurred after initialization"
598HG10 Error of no recognition DB for the country during "1. Check the country 2. Download DB again after delecting all recognition DB3.
receiving BCU data write command in the System Operate to initialize BRM(Recovery)4. Reboot the system when same error
ready . occurred after initialization"
598HG09 Error of country-code set up during receiving BCU data "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system
write command in the System ready . when same error occurred after initialization"
598HG08 Error of available support country numbers set up "1. Check the country2. Operate to initialize BRM(Recovery)3. Reboot the system
during receiving BCU data write command in the when same error occurred after initialization"
598HG07 System
Error of ready .
BCU undefined command reception during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
System ready. occurred after initialization"

© Hyosung TNS Inc. All Rights Reserved. 204


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
598HG06 Error of the BC insert direction during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the System ready. occurred after initialization"
598HG05 Error of the recognition level set up during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the System ready. occurred after initialization"
598HG04 Error of mode set up during BCU ready command in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the System ready. occurred after initialization"
598HG03 Error of the transaction ready set up during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the System ready. occurred after initialization"
598HG02 Error of the recognition level set up during BCU mode "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the System ready. occurred after initialization"
598HG01 Error of mode set up during BCU Mode Command in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the System ready. occurred after initialization"
598HF20 Error to load recognition DB #10 during System ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
598HF19 Error to load recognition DB #09 during System ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
598HF18 Error to load recognition DB #08 during System ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
598HF17 Error to load recognition DB #07 during System ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
598HF16 Error to load recognition DB #06 during System ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
598HF15 Error to load recognition DB #05 during System ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
598HF14 Error to load recognition DB #04 during System ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
598HF13 Error to load recognition DB #03 during System ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
598HF12 Error to load recognition DB #02 during System ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
598HF11 Error to load recognition DB #01 during System ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
598HF09 Error to FPGA Read during System ready. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."

598HF08 Error to FPGA initialize during System ready. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."

598HF07 Error to load to info of BC FPGA header during System "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
ready.
598HF06 Error to BC FPGA configuration during System ready. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."

598HF05 Error to BC FPGA data checksum during System "1. Check to BC FPGA File2. Operate to initialize BRM(Recovery)"
598HF04 ready.to load recognition DB table during System ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize
Error
BRM(Recovery)"
598HF03 Error to load shading data of the CIS during System "1. Operate shading in the BC CIS2. Operate to initialize BRM(Recovery)"
ready.
598HA15 Error GS801A, GS801B, GS802A, GS802B during "1. Check GS801A, GS801B, GS802A, GS802B2. Operate to initialize
System ready. BRM(Recovery)"
598HA14 Error GS801B, GS802A, GS802B during System ready. "1. Check GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)"

598HA13 Error GS801A, GS802A, GS802B during System ready. "1. Check GS801A, GS802A, GS802B2. Operate to initialize BRM(Recovery)"

598HA12 Error GS802A, GS802B during System ready. "1. Check GS802A, GS802B2. Operate to initialize BRM(Recovery)"

598HA11 Error GS801A, GS801B, GS802B during System ready. "1. Check GS801A, GS801B, GS802B2. Operate to initialize BRM(Recovery)"

598HA10 Error GS801B, GS802B during System ready. "1. Check GS801B, GS802B2. Operate to initialize BRM(Recovery)"

598HA09 Error GS801A, GS802B during System ready. "1. Check GS801A, GS802B2. Operate to initialize BRM(Recovery)"

598HA08 Error GS802B during System ready. "1. Check GS802B2. Operate to initialize BRM(Recovery)"
598HA07 Error GS801A, GS801B, GS802A during System ready. "1. Check GS801A, GS801B, GS802A2. Operate to initialize BRM(Recovery)"

598HA06 Error GS801B, GS802A during System ready. "1. Check GS801B, GS802A2. Operate to initialize BRM(Recovery)"

598HA05 Error GS801A, GS802A during System ready. "1. Check GS801A, GS802A2. Operate to initialize BRM(Recovery)"

598HA04 Error GS802A during System ready. "1. Check GS802A2. Operate to initialize BRM(Recovery)"
598HA03 Error GS801A, GS801B during System ready. "1. Check GS801A, GS801B2. Operate to initialize BRM(Recovery)"

© Hyosung TNS Inc. All Rights Reserved. 205


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
598HA02 Error GS801B during System ready. "1. Check GS801B2. Operate to initialize BRM(Recovery)"
598HA01 Error GS801A during System ready. "1. Check GS801A2. Operate to initialize BRM(Recovery)"
597R300 TE message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
System ready Error. occurred (message timeout error) after initialization"

597R200 TE message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the System ready. occurred (message timeout error) after initialization"

597R100 TE message timeout error during operation ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
System ready. occurred (message timeout error) after initialization"

597J100 TE drum full during System ready. "1. Open the upper unit2. Check the notes remain in the TE(12)3. Remove notes
remain in the TE"
597G700 Detect the rear end of tape during Customer Change. "During the """""Change Customer""""" mode, the GS705 sensor detected tape
end1. Open the Upper Unit2. Check notes and substance in the TE(12)3. Check
the TE tape state that is black mark4. Check the sensor, related cable and
connetor"
597G600 No detect the rear end of tape during System ready. "1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether
black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"

597G500 Detect the front end of tape during System ready. "1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of
tape's front end is black in the TE(12)4. Remove notes remain in the TE"

597G400 No detect the front end of tape during System ready. "1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of
tape's front end is black in the TE(12)4. Remove notes remain in the TE"

597G300 Motor stop disorder during System ready. "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"

597G200 Motor separate direction operation disorder during "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
System ready.
597G100 Motor stack direction operation disorder during System "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
ready.
5972800 Error occurred by the notes remained on the GS709 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during System ready. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5972300 Error occurred by the notes remained on the GS703 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during System ready. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5972200 Error occurred by the notes remained on the GS702 "0. Before the """""Change Customer""""" mode, the GS702 sensor is detected
during Customer Change. abnormally.1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3.
Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport
Path(11)5. Check whether the sensor is contaminated (blocked) by cash / notes or
a foriegn substance / material"

5972100 Error occurred by the notes remained on the GS701 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during System ready. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5971300 GS703 dark jam during System ready. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

596R300 CSM message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
System ready Error. occurred (message timeout error) after initialization"

596R200 CSM message timeout error during System ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Transaction. occurred (message timeout error) after initialization"

596R100 CSM message timeout error during System ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready. occurred (message timeout error) after initialization"

596PA00 PP preparation stop error during System ready. 1. Operate to initialize BRM(Recovery)
596P900 Error of reverting notes during System ready. "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check
the knob rotates softly in the CSM(2) 4. Check the knob rotates softly in the
CSM(3)"
596P500 PP notes out position movement error during System "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
ready. Check PP rotates softly using knob of the CSM(1)"

© Hyosung TNS Inc. All Rights Reserved. 206


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
596P400 PP lose return position movement error during "1) During the PP move to the separation section, the sensor(GS660) signal is not
Customer Change. changed like this, """""Dark->Light->Dark"""""1. Open the Upper Unit2. Check the
notes and substance inside of the CSM3. Check PP rotates softly using knob of the
CSM(1)"

596P300 PP separate position movement error during System "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
ready. Check PP rotates softly using knob of the CSM(1)"
596P200 PP deposit position movement error during System "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
ready. Check PP rotates softly using knob of the CSM(1)"
596P100 PP withdrawal(stack) position movement error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
System ready. Check PP rotates softly using knob of the CSM(1)"
596M600 Shutter Close error initializing stopper during System "1. Open the upper unit2. Check knob rotates softly in the CSM(1)3. Check inside
ready. of CSM"
596M400 Stopper down error during System ready. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check
inside of CSM"
596M300 Shutter close error during System ready. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check
inside of CSM"
596M100 Stopper Init error during System ready. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check
inside of CSM"
596H200 FP deposit position movement failure(GS652 dark) "0. After the """""Change Customer""""" mode, the FP(Front Plate) is not placed
during Customer Change. correctly in the CSM (The FP position sensor(GS652) should be """""Light""""" after
"""""Change Customer""""" mode)1. Open the Upper Unit2. Check the notes and
substance in the CSM(2)3. Check PP rotates softly using knob of the CSM(1)4.
Check the position of the FP that should be placed as """""Deposit Redey""""" state"

596GF00 Failure to move gate roller to home position during "1. Open the upper unit. 2. Check the knob rotates softly in the CSM(2) "
System ready.
596GE00 Failure to Lift-down during System ready. "1. Open the upper unit. 2. Open the customer service module (CSM)
shutter(1)3.Check the notes and substance inside of the CSM"

596GD00 Failure to Lift-up during Customer Change. "0. When the Lifter move up, the sensor(GS663 & GS664) signal is not changed to
"""""Dark"""""1. Open the Upper Unit.2. Open the customer service module (CSM)
shutter(1)3. Check the notes and substance inside of the CSM4. Check the Lifter
moving smoothly5. Check the Sensor(GS663 & GS664),related Cable and
Connector"

596GC00 Failure to control stack roller(GM605 disorder) during "1. Open the upper unit2. Check the knob rotates softly in the CSM(3)"
System ready.
596GB00 Failure movement to deposit position during System "1. Open the upper unit2. Check the knob rotates softly in the CSM(3)"
ready(GM605 disorder).
596GA00 Failure to move withdrawal(stack) position of stack "1. Open the upper unit2. Check the knob rotates softly in the CSM(3)"
roller during System ready (GM605 disorder).
596G800 Failure to revert notes(Separate motor disorder) during "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check
System ready. the knob rotates softly in the CSM(2) 4. Check the GS660 sensor status"

596G600 Failure to move pickup-roller to home position during "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check
System ready. the knob rotates softly in the CSM(2) 4. Check the GS660 sensor status"

596G500 BP notes return error during System ready. "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
substance inside of the CSM"
596G400 BP separate control error during System ready. "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
substance inside of the CSM"
596G300 BP separate position movement error during Customer "0. During the BP move to the separation section, the sensor(GS655) signal is not
Change. changed to the """""Dark"""""1. Open the Upper Unit2. Open the CSM(1) shutter3.
Check the notes and substance inside of the CSM4. Check the PP-BP-Pusher
alignment"

596G200 BP notes out error during System ready. "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
substance inside of the CSM"
596G100 BP stack position movement error during System "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
ready. substance inside of the CSM"
596B100 Error of receiving notes and position of notes during "1. Open the upper unit2. Open the CSM(1)3. Remove notes and substance in the
System ready. CSM(1)4. Check whether the sensor is contaminated or not if there are No notes or
substance"
5962400 undifined CSM Command error during System ready. 1. Operate to initialize BRM(Recovery)

© Hyosung TNS Inc. All Rights Reserved. 207


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5962100 Ramaining notes in the CSM caused error during "0. During the """""Change Customer""""" mode, there are some notes in the CSM1.
Customer Change. Open the Upper Unit2. Open the CSM(1)3. Remove notes and substance in the
CSM(1)4. Check whether the sensor is contaminated (blocked) by cash / notes or a
foriegn substance / material5. Check the sensor, related cable and connect"

595S200 RC5 undifined command during System ready. 1. Operate to initialize BRM(Recovery)
595S100 Undefined Return Values of RC5 during System ready. 1. Operate to initialize BRM(Recovery)
595R300 RC5 message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
System ready error. occurred (message timeout error) after initialization"

595R200 RC5 message timeout error during System ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
transaction. occurred (message timeout error) after initialization"

595R100 RC5 message timeout error during System ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
ready. occurred (message timeout error) after initialization"

595J300 RC5 full check failure during System ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (E)4. Check the stage status after open the recycle cassette(E)5. Check
contamination status of the GS512 sensor."

595GL00 Failure to move RC5 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
System ready.(Motor status error) cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS507 sensor status if there are No notes or substance"

595GK00 Failure to RC5 stack roller retreat during System "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
ready.(Motor status error) cassette (E) . 4. Put down the Stage after open the recycle cassette door
(E)5.Check the jam removal knob rotates softly"

595GJ00 Failure of RC5 stack roller retreat during Customer "0. During the """""Change Customer""""" mode, the GS513 that is stack sheet
Change.(Overrun) position control sensor is not """""Light"""""(The sensor(GS513) should be
"""""Light""""" after """""Change Customer""""" mode)1. Open the Lower Unit2. Open
the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage
after open the recycle cassette door (E)5. Check the jam removal knob rotates
softly6. Exchange the RC if occur same error"

595GH00 Encoder Sensor(GS513) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
direction during System ready. wheels on the upper side.5. See whether GS513 works fine if there is nothing
jammed."

595GG00 Encoder Sensor(GS513) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
direction during System ready. wheels on the upper side.5. See whether GS513 works fine if there is nothing
jammed."

595GE00 Detect GS508(separate pressure) as excessive note at "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
FM homeposition movement durting System ready.. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove note."
595GD00 Detect GS501, GS502 as excessive notes during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
System ready.. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove note."
595GC00 Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
during System ready. wheels on the upper side.5. See whether GS507 works fine if there is nothing
jammed."

595GB00 Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
during System ready. wheels on the upper side.5. See whether GS507 works fine if there is nothing
jammed."

595GA00 RC5 solenoid echo disorder error during System ready. "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle
cassette (E) after removing recycle cassette4. Replace the cassette when same
error occurs"

© Hyosung TNS Inc. All Rights Reserved. 208


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
595G800 Failure to RC5 push pressure movement during "0. During the """""Change Customer""""" mode, the push pressure sensor(GS508)
Customer Change. is not detected while the PP(push Plate) move up in the RC(E)1. Open the Lower
Unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down
the Stage after open the recycle cassette door (E)5. Check the upper side of the
recycle cassette6. Check the sensor(GS508), related cable and P_Roller Assy"

595G700 Failure to move RC5 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
System ready. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

595G600 Exceeds retry count limit of detecting RC5 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during System ready. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check
the jam removal knob rotates softly"

595G500 Failure of RC5 stack roller retreat during Customer "0. During the """""Change Customer""""" mode, the GS513 that is stack sheet
Change. position control sensor is not """""Light"""""(The sensor(GS513) should be
"""""Light""""" after """""Change Customer""""" mode)1. Open the Lower Unit2. Open
the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage
after open the recycle cassette door (E)5. Check the jam removal knob rotates
softly6. Exchange the RC if occur same error"

595G400 Failure to upword moving of PP during RC5 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the System ready. cassette (E)4. Open the recycle cassette door (E)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

595G200 Failure to move stack position of RC5 PP during "0. when the PP(Push Plate) moves down in the cassette, the sensor(GS514)
Customer Change. signal is not changed to """""Light"""""1. Open the Lower Unit2. Open the Mid
Transport Path3. Remove the recycle cassette (E)4. Open the recycle cassette
door (E)5. Check cassette state to move PP up and down6. Check to see if
FP(Front Plate) goes down smoothly7. Check to see if the door is broken(the upper
edge of the door's right side(Key part)) if you don't find any problem"

595G100 Failure of return notes to RC5 during System ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5957500 Error occurred by the notes disorder on the GS505 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during System ready. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5956500 Error occurred by the Return Transport Path(GS505) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during System ready. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5955500 GS505 error occurred by the Transport Path on the "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during System ready. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5952500 Error occurred by the notes remained on the GS505 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during System ready. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 209


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5952100 Error occurred by the notes remained on the GS501 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during System ready. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5951500 GS505 sensor jam during System ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5951200 GS502 sensor jam during System ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5951100 GS501 sensor jam during System ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

594S200 RC4 undifined command during System ready. 1. Operate to initialize BRM(Recovery)
594S100 RC4 undifined return value during System ready. 1. Operate to initialize BRM(Recovery)
594R300 RC4 message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
System ready Error. occurred (message timeout error) after initialization"

594R200 RC4 message timeout error during System ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Transaction. occurred (message timeout error) after initialization"

594R100 RC4 message timeout error during System ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready. occurred (message timeout error) after initialization"

594J300 RC4 full check failure during System ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (D)4. Check the stage status after open the recycle cassette(D)5. Check
contamination status of the GS412 sensor."

594GL00 Failure to move RC4 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
System ready.(Motor status error) cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS407 sensor status if there are No notes or substance"

594GK00 Failure to RC4 stack roller retreat during System "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
ready.(Motor status error) cassette (D) . 4. Put down the Stage after open the recycle cassette door
(D)5.Check the jam removal knob rotates softly"

594GJ00 Failure of RC4 stack roller retreat during System "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
ready.(Overrun) cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Check the jam removal knob rotates softly"

594GH00 Encoder Sensor(GS413) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
direction during System ready. wheels on the upper side.5. See whether GS413 works fine if there is nothing
jammed."

594GG00 Encoder Sensor(GS413) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
direction during System ready. wheels on the upper side.5. See whether GS413 works fine if there is nothing
jammed."

594GE00 Detect GS408(separate pressure) as excessive note at "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
FM homeposition movement durting System ready.. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove note."

© Hyosung TNS Inc. All Rights Reserved. 210


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
594GD00 Detect GS401, GS402 as excessive notes during "0. During the """""Change Customer""""" the sensor(GS401, GS402) is detected as
Customer Change.. excessive notes1. Open the lower unit2. Open the Mid Transport Path3. Remove
the recycle cassette (D)4. Put down the Stage after open the recycle cassette door
(D)5. Remove note."

594GC00 Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
during System ready. wheels on the upper side.5. See whether GS407 works fine if there is nothing
jammed."

594GB00 Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
during System ready. wheels on the upper side.5. See whether GS407 works fine if there is nothing
jammed."

594GA00 RC4 solenoid echo disorder error during System ready. "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle
cassette (D) after removing recycle cassette4. Replace the cassette when same
error occurs"
594G800 Failure to RC4 push pressure movement during "0. During the """""Change Customer""""" mode, the push pressure sensor(GS408)
Customer Change. is not detected while the PP(push Plate) move up in the RC(D)1. Open the Lower
Unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down
the Stage after open the recycle cassette door (D)5. Check the upper side of the
recycle cassette6. Check the sensor(GS308), related cable and P_Roller Assy"

594G700 Failure to move RC4 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
System ready. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

594G600 Exceeds retry count limit of detecting RC4 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during System ready. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Check the jam removal knob rotates softly"

594G500 Failure of RC4 stack roller retreat during Customer "0. During the """""Change Customer""""" mode, the GS413 that is stack sheet
Change. position control sensor is not """""Light"""""(The sensor(GS413) should be
"""""Light""""" after """""Change Customer""""" mode)1. Open the Lower Unit2. Open
the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage
after open the recycle cassette door (D)5. Check the jam removal knob rotates
softly6. Exchange the RC if occur same error"

594G400 Failure to upword moving of PP during RC4 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the System ready. cassette (D)4. Open the recycle cassette door (D)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

594G200 Failure to move stack position of RC4 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
System ready. cassette (D)4. Open the recycle cassette door (D)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

594G100 Failure of return notes to RC4 during System ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5947500 GS405 error occurred by the notes disorder on the "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during System ready. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5946500 Error occurred by the Return Transport Path(GS405) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during System ready. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 211


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5945500 Error occurred by the Transport Path on the GS405 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during System ready. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5942500 Error occurred by the notes remained on the GS405 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during System ready. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5942100 Error occurred by the notes remained on the GS401 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during System ready. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5941500 GS405 sensor jam during System ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5941200 GS402 sensor jam during System ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5941100 GS401 sensor jam during System ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

593S200 RC3 undifined command during System ready. 1. Operate to initialize BRM(Recovery)
593S100 RC3 undifined return value during System ready. 1. Operate to initialize BRM(Recovery)
593R300 RC3 message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
System ready Error. occurred (message timeout error) after initialization"

593R200 RC3 message timeout error during System ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Transaction. occurred (message timeout error) after initialization"

593R100 RC3 message timeout error during System ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready. occurred (message timeout error) after initialization"

593J300 RC3 full check failure during System ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (C)4. Check the stage status after open the recycle cassette(C)5. Check
contamination status of the GS312 sensor."

593GL00 Failure to move RC3 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
System ready.(Motor status error) cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS307 sensor status if there are No notes or substance"

593GK00 Failure to RC3 stack roller retreat during System "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
ready.(Motor status error) cassette (C) . 4. Put down the Stage after open the recycle cassette door
(C)5.Check the jam removal knob rotates softly"

593GJ00 Failure of RC3 stack roller retreat during System "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
ready.(Overrun) cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Check the jam removal knob rotates softly"

593GH00 Encoder Sensor(GS313) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
direction during System ready. wheels on the upper side.5. See whether GS313 works fine if there is nothing
jammed."

© Hyosung TNS Inc. All Rights Reserved. 212


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
593GG00 Encoder Sensor(GS313) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
direction during System ready. wheels on the upper side.5. See whether GS313 works fine if there is nothing
jammed."

593GE00 Detect GS308(separate pressure) as excessive note at "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
FM homeposition movement durting System ready.. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove note."
593GD00 Detect GS301, GS302 as excessive notes during "0. During the """""Change Customer""""" the sensor(GS301, GS302) is detected as
Customer Change.. excessive notes1. Open the lower unit2. Open the Mid Transport Path3. Remove
the recycle cassette (C)4. Put down the Stage after open the recycle cassette door
(C)5. Remove note."

593GC00 Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
during System ready. wheels on the upper side.5. See whether GS307 works fine if there is nothing
jammed."

593GB00 Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
during System ready. wheels on the upper side.5. See whether GS307 works fine if there is nothing
jammed."

593GA00 RC3 solenoid echo disorder error during System ready. "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle
cassette (C) after removing recycle cassette4. Replace the cassette when same
error occurs"
593G800 Failure to RC3 push pressure movement during "0. During the """""Change Customer""""" mode, the push pressure sensor(GS308)
Customer Change. is not detected while the PP(push Plate) move up in the RC(C)1. Open the Lower
Unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down
the Stage after open the recycle cassette door (C)5. Check the upper side of the
recycle cassette6. Check the sensor(GS308), related cable and P_Roller Assy"

593G700 Failure to move RC3 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
System ready. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

593G600 Exceeds retry count limit of detecting RC3 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during System ready. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Check the jam removal knob rotates softly"

593G500 Failure of RC3 stack roller retreat during Customer "0. During the """""Change Customer""""" mode, the GS113 that is stack sheet
Change.(sensor error) position control sensor is not """""Light"""""(The sensor(GS313) should be
"""""Light""""" after """""Change Customer""""" mode)1. Open the Lower Unit2. Open
the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage
after open the recycle cassette door (C)5. Check the jam removal knob rotates
softly6. Exchange the RC if occur same error"

593G400 Failure to upword moving of PP during RC3 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the System ready. cassette (C)4. Open the recycle cassette door (C)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

593G200 Failure to move stack position of RC3 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
System ready. cassette (C)4. Open the recycle cassette door (C)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

593G100 Failure of return notes to RC3 during System ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 213


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5937500 Error occurred by the notes disorder on the GS305 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during System ready. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5936500 Error occurred by the Return Transport Path(GS305) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during System ready. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5935500 Error occurred by the Transport Path on the GS305 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during System ready. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5932500 Error occurred by the notes remained on the GS305 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during System ready. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5932100 Error occurred by the notes remained on the GS301 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during System ready. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5931500 GS305 sensor jam during System ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5931200 GS302 sensor jam during System ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5931100 GS301 sensor jam during System ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

592S200 RC2 undifined command during System ready. 1. Operate to initialize BRM(Recovery)
592S100 RC2 undifined return value during System ready. 1. Operate to initialize BRM(Recovery)
592R300 RC2 message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
System ready Error. occurred (message timeout error) after initialization"

592R200 RC2 message timeout error during System ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Transaction. occurred (message timeout error) after initialization"

592R100 RC2 message timeout error during System ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready. occurred (message timeout error) after initialization"

592J300 RC2 full check failure during System ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (B)4. Check the stage status after open the recycle cassette(B)5. Check
contamination of GS212 sensor."

592GL00 Failure to move RC2 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
System ready.(Motor status error) cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS207 sensor status if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 214


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
592GK00 Failure to RC2 stack roller retreat during System "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
ready.(Motor status error) cassette (B) . 4. Put down the Stage after open the recycle cassette door
(B)5.Check the jam removal knob rotates softly"

592GJ00 Failure of RC2 stack roller retreat during System "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
ready.(Overrun) cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check
the jam removal knob rotates softly"

592GH00 Encoder Sensor(GS213) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
direction during System ready. wheels on the upper side.5. See whether GS213 works fine if there is nothing
jammed."

592GG00 Encoder Sensor(GS213) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
direction during System ready. wheels on the upper side.5. See whether GS213 works fine if there is nothing
jammed."

592GE00 Detect GS208(separate pressure) as excessive note at "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
FM homeposition movement durting System ready.. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove note."
592GD00 Detect GS201, GS202 as excessive notes during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
System ready.. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove note."
592GC00 Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
during System ready Repair. wheels on the upper side.5. See whether GS207 works fine if there is nothing
jammed."

592GB00 Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
during System ready Repair. wheels on the upper side.5. See whether GS207 works fine if there is nothing
jammed."

592GA00 RC2 solenoid echo disorder error during System ready "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle
Repair. cassette (B) after removing recycle cassette4. Replace the cassette when same
error occurs"
592G800 Failure to RC2 push pressure movement during "0. During the """""Change Customer""""" mode, the push pressure sensor(GS208)
Customer Change. is not detected while the PP(push Plate) move up in the RC(B)1. Open the Lower
Unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down
the Stage after open the recycle cassette door (B)5. Check the upper side of the
recycle cassette6. Check the sensor(GS208), related cable and P_Roller Assy"

592G700 Failure to move RC2 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
System ready. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

592G600 Exceeds retry count limit of detecting RC2 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during System ready. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check
the jam removal knob rotates softly"

592G500 Failure of RC2 stack roller retreat during System "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
ready.(sensor error) cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check
the jam removal knob rotates softly"

592G400 Failure to upword moving of PP during RC2 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the System ready. cassette (B)4. Open the recycle cassette door (B)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

592G200 Failure to move stack position of RC2 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
System ready. cassette (B)4. Open the recycle cassette door (B)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

© Hyosung TNS Inc. All Rights Reserved. 215


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
592G100 Failure of return notes to RC2 during System ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5927500 Error occurred by the notes disorder on the GS205 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during System ready. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5926500 Error occurred by the Return Transport Path(GS205) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during System ready. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5925500 Error occurred by the Transport Path on the GS205 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during System ready. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5922500 Error occurred by the notes remained on the GS205 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during System ready. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5922100 Error occurred by the notes remained on the GS201 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during System ready. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5921500 GS205 sensor jam during System ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5921200 GS202 sensor jam during System ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5921100 GS201 sensor jam during System ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

591R300 RC1 message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
System ready Error. occurred (message timeout error) after initialization"

591R200 RC1 message timeout error during System ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Transaction. occurred (message timeout error) after initialization"

591R100 RC1 message timeout error during System ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready. occurred (message timeout error) after initialization"

591J300 RC1 full check failure during System ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Check the stage status after open the recycle cassette(A)5. Check
contamination of sensor GS112"

© Hyosung TNS Inc. All Rights Reserved. 216


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
591GL00 Failure to move RC1 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
System ready.(Motor status error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS107 sensor status if there are No notes or substance"

591GK00 Failure of RC1 stack roller retreat during System "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
ready.(Motor status error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

591GJ00 Failure of RC1 stack roller retreat during System "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
ready.(Overrun) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

591GH00 Encoder Sensor(GS113) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
direction during System ready. wheels on the upper side.5. See whether GS113 works fine if there is nothing
jammed."

591GG00 Encoder Sensor(GS113) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
direction during System ready. wheels on the upper side.5. See whether GS113 works fine if there is nothing
jammed."

591GE00 Detect GS108(separate pressure) as excessive note at "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
FM homeposition movement durting System ready.. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove note."
591GD00 Detect GS101, GS102 as excessive notes during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
System ready.. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove note."
591GC00 Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
during System ready. wheels on the upper side.5. See whether GS107 works fine if there is nothing
jammed."

591GB00 Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
during System ready. wheels on the upper side.5. See whether GS107 works fine if there is nothing
jammed."

591GA00 RC1 solenoid echo disorder error during System ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette(A) and reload4. Replace the cassette when same error occurs"

591G800 Failure to RC1 push pressure movement during "0. During the """""Change Customer""""" mode, the push pressure sensor(GS108)
Customer Change. is not detected while the PP(push Plate) move up in the RC(A)1. Open the Lower
Unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down
the Stage after open the recycle cassette door (A)5. Check the upper side of the
recycle cassette6. Check the sensor(GS108), related cable and P_Roller Assy"

591G700 Failure to move RC1 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
System ready. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

591G600 Exceeds retry count limit of detecting RC1 stack roller's "1. Open the lower unit
falling back and avoiding during System ready. 2. Open the Mid Transport Path
3. Remove the recycle cassette (A)
4. Put down the Stage after open the recycle cassette door (A)
5. Check the jam removal knob rotates softly"
591G500 Failure of RC1 stack roller retreat during Customer "0. During the """""Change Customer""""" mode, the GS113 that is stack sheet
Change.(sensor error) position control sensor is not """""Light"""""(The sensor(GS113) should be
"""""Light""""" after """""Change Customer""""" mode)1. Open the Lower Unit2. Open
the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage
after open the recycle cassette door (A)5. Check the jam removal knob rotates
softly6. Exchange the RC if occur same error"

© Hyosung TNS Inc. All Rights Reserved. 217


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
591G400 Failure to upword moving of PP during RC1 stack roller "1. Open the lower unit
retreat movement in the System ready. 2. Open the Mid Transport Path
3. Remove the recycle cassette (A)
4. Open the recycle cassette door(A)
5. Check cassette status to move stage up and down
6. Check the lower edge of the door's right side(Key part) if you don't find any
problem
"
591G200 Failure to move stack position of RC1 PP during "0. when the PP(Push Plate) moves down in the cassette, the sensor(GS114)
Customer Change. signal is not changed to """""Light"""""1. Open the Lower Unit2. Open the Mid
Transport Path3. Remove the recycle cassette(A)4. Open the recycle cassette
door(A)5. Check cassette state to move PP up and down6. Check to see if
FP(Front Plate) goes down smoothly7. Check to see if the door is broken(the upper
edge of the door's right side(Key part)) if you don't find any problem"

591G100 Failure of return notes to RC1 during System ready. "1. Open the lower unit
2. Open the Mid Transport Path
3. Remove the recycle cassette (A)
4. Put down the Stage after open the recycle cassette door (A)
5. Remove notes and substance using jam removal Knob in the upper side
6. Check whether the sensor is contaminated or not if there are No notes or
substance"

5917500 Error occurred by the notes disorder on the GS105 "1. Open the lower unit
during System ready. 2. Open the Mid Transport Path
3. Remove the recycle cassette (A)
4. Put down the Stage after open the recycle cassette door (A)
5. Remove notes and substance using jam removal Knob in the upper side
6. Check whether the sensor is contaminated or not if there are No notes or
substance"

5916500 Error occurred by the Return Transport Path(GS105) "1. Open the lower unit
during System ready. 2. Open the Mid Transport Path
3. Remove the recycle cassette (A)
4. Put down the Stage after open the recycle cassette door (A)
5. Remove notes and substance using jam removal Knob in the upper side
6. Check whether the sensor is contaminated or not if there are No notes or
substance"

5915500 Error occurred by the Transport Path on the GS105 "1. Open the lower unit
during System ready. 2. Open the Mid Transport Path
3. Remove the recycle cassette (A)
4. Put down the Stage after open the recycle cassette door (A)
5. Remove notes and substance using jam removal Knob in the upper side
6. Check whether the sensor is contaminated or not if there are No notes or
substance"
"1. Open the lower unit
2. Open the Mid Transport Path
3. Remove the recycle cassette (A)
4. Put down the Stage after open the recycle cassette door (A)
5. Remove notes and substance using jam removal Knob in the upper side
6. Check whether the sensor is contaminated or not if there are No notes or
substance"

5912500 Error occurred by the notes remained on the GS105 "1. Open the lower unit
during System ready. 2. Open the Mid Transport Path
3. Remove the recycle cassette (A)
4. Put down the Stage after open the recycle cassette door (A)
5. Remove notes and substance using jam removal Knob in the upper side
6. Check whether the sensor is contaminated or not if there are No notes or
substance"

© Hyosung TNS Inc. All Rights Reserved. 218


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5912200 Error occurred by the notes remained on the GS102 "1. Open the lower unit
during System ready. 2. Open the Mid Transport Path
3. Remove the recycle cassette (A)
4. Put down the Stage after open the recycle cassette door (A)
5. Remove notes and substance using jam removal Knob in the upper side
6. Check whether the sensor is contaminated or not if there are No notes or
substance"

5912100 Error occurred by the notes remained on the GS101 "1. Open the lower unit
during System ready. 2. Open the Mid Transport Path
3. Remove the recycle cassette (A)
4. Put down the Stage after open the recycle cassette door (A)
5. Remove notes and substance using jam removal Knob in the upper side
6. Check whether the sensor is contaminated or not if there are No notes or
substance"

5911500 GS105 sensor jam during System ready. "1. Open the lower unit
2. Open the Mid Transport Path
3. Remove the recycle cassette (A)
4. Put down the Stage after open the recycle cassette door (A)
5. Remove notes and substance using jam removal Knob in the upper side
6. Check whether the sensor is contaminated or not if there are No notes or
substance"

5911200 GS102 sensor jam during System ready. "1. Open the lower unit
2. Open the Mid Transport Path
3. Remove the recycle cassette (A)
4. Put down the Stage after open the recycle cassette door (A)
5. Remove notes and substance using jam removal Knob in the upper side
6. Check whether the sensor is contaminated or not if there are No notes or
substance"

5911100 GS101 sensor jam during System ready. "1. Open the lower unit
2. Open the Mid Transport Path
3. Remove the recycle cassette (A)
4. Put down the Stage after open the recycle cassette door (A)
5. Remove notes and substance using jam removal Knob in the upper side
6. Check whether the sensor is contaminated or not if there are No notes or
substance"

590R300 BM message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)
System ready Error. 2. Reboot the system when same error occurred (message timeout error) after
initialization"
590R200 BM message timeout error during System ready "1. Operate to initialize BRM(Recovery)
Transaction. 2. Reboot the system when same error occurred (message timeout error) after
initialization"
590R100 BM message timeout error during System ready Ready. "1. Operate to initialize BRM(Recovery)
2. Reboot the system when same error occurred (message timeout error) after
initialization"
590NC00 Failure to check the last note at the termination of mid "1. Operate to initialize BRM(Recovery)
transport path during System ready. 2. Reboot the system when same error occurred (message timeout error) after
initialization"
590G200 Failure to 3 Way Gate 120 degree mode conversion "1. Open the upper unit
during System ready. 2. Open the CSM and TE(12)
3. Remove notes and substance from the gate in the Rear Transport Path"

590G100 Failure to 3 Way Gate 0 degree mode conversion "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
during System ready. substance from the gate in the Rear Transport Path"
5902Q00 Error occurred by the notes remained on the GS034 "1. Open the upper unit
during System ready. 2. Open the CSM and TE(12)
3. Remove notes and substance from the gate in the Rear Transport Path"

5902P00 Error occurred by the notes remained on the GS033 "1. Open the lower unit
during System ready. 2. Rotate the knob of the Mid Transport Path
3. Remove notes and substance in the Mid Transport Path(13)
4. Check whether the sensor is contaminated or not if there are No notes or
substance"

© Hyosung TNS Inc. All Rights Reserved. 219


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5902N00 Error occurred by the notes remained on the GS032 "1. Open the lower unit
during System ready. 2. Rotate the knob of the Mid Transport Path
3. Remove notes and substance in the Mid Transport Path(13)
4. Check whether the sensor is contaminated or not if there are No notes or
substance"
5902M00 Error occurred by the notes remained on the "1. Open the lower unit
GS031during System ready. 2. Rotate the knob of the Mid Transport Path
3. Remove notes and substance in the Mid Transport Path(13)
4. Check whether the sensor is contaminated or not if there are No notes or
substance"
5902K00 Error occurred by the notes remained on the GS703 "1. Open the upper unit
during System ready. 2. Open the TE(Temporary Escrow) (12)
3. Rotate a knob of TE(12)
4. Remove notes and substance in the Rear Transport Path(11)"

5902J00 Error occurred by the notes remained on the GS619 "1. Open the upper unit
during System ready. 2. Open the customer service module (CSM)
3. Remove notes and substance in the Rear Transport Path(11)
4. Check whether the sensor is contaminated or not if there are No notes or
substance"
5902H00 Error occurred by the notes remained on the GS618 "1. Open the upper unit
during System ready. 2. Open the customer service module (CSM)
3. Remove notes and substance in the Rear Transport Path(11)
4. Check whether the sensor is contaminated or not if there are No notes or
substance"
5902G00 Error occurred by the notes remained on the GS614 "1. Open the upper unit
during System ready. 2. Open the customer service module (CSM)
3. Remove notes and substance in the CSM(3)
4. Check whether the sensor is contaminated or not if there are No notes or
substance"
5902B00 Error occurred by the notes remained on the GS022 "1. Open the lower unit
during System ready. 2. Open the Mid Transport Path
3. Remove the banknotes and the foreign substance from the reject cassette (19)
4. Check whether the sensor is contaminated or not if there are No notes or
substance"

5902A00 Error occurred by the notes remained on the GS021 "1. Open the lower unit
during System ready. 2. Remove notes and substance in the Mid Transport Path(13)
3. Check whether the sensor is contaminated or not if there are No notes or
substance"
5902600 Error occurred by the notes remained on the GS006 "1. Open the upper unit
during System ready. 2. Open the TE(Temporary Escrow) (12)
3. Open the cassette not received(9)
4. Remove notes and substance in the Rear Transport Path(7)
5. Check whether the sensor is contaminated or not if there are No notes or
substance"
5902500 Error occurred by the notes remained on the GS005 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes
during System ready. and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5902400 Error occurred by the notes remained on the GS004 "1. Open the upper unit
during System ready. 2. Open the TE(Temporary Escrow) (12)
3. Remove notes and substance in the Rear Transport Path(11)
4. Check whether the sensor is contaminated or not if there are No notes or
substance"
5902300 Error occurred by the notes remained on the GS003 "1. Open the upper unit
during System ready. 2. Open the customer service module (CSM)
3. Open the BC(5)
4. Remove the notes and the substance from the Front Transport Path (4)
5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5902200 Error occurred by the notes remained on the GS002 "1. Open the upper unit
during System ready. 2. Open the customer service module (CSM)
3. Open the BC(5)
4. Remove the notes and the substance from the Front Transport Path (4)
5. Check whether the sensor is contaminated or not if there are No notes or
substance"

© Hyosung TNS Inc. All Rights Reserved. 220


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5902100 Error occurred by the notes remained on the GS801 "1. Open the upper unit
during System ready. 2. Open the customer service module (CSM)
3. Open the BC(5)
4. Remove the notes and the substance from the Front Transport Path (4)
5. Check whether the sensor is contaminated or not if there are No notes or
substance"

58US300 USB command data length error during Notes Out. "1. Check USB connection2. Operate to initialize BRM(Recovery)"

58US100 USB sequence number duplicate error during Notes 1. Restart over AP-SP
58BS200 Out. connection MI error during Notes Out.
RBU "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

58BS100 RBU connection sequence error during Notes Out. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

58BS000 RBU communication timeout error during Notes Out. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

58AR700 RBU response message timeout error during Notes "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Out. occurred (message timeout error) after initialization"

58AR300 Message timeout error during postprocessing to Notes "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Out Error. occurred (message timeout error) after initialization"

58AR200 Message timeout error during Notes Out Transaction. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

58AR100 Message timeout error during Notes Out Ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

58AH500 Error to NVRAM(128denominations) Read/ Write "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
during Notes Out. occurred (message timeout error) after initialization"

58AEF00 RBU RS485 connection line disorder during Notes Out. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

58AEE00 RBU RS485 communication sequence disorder during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Notes Out. occurred (message timeout error) after initialization"

58AE600 Error to received Notes Out transaction during TE "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Button Operating. occurred (message timeout error) after initialization"

58AE400 Notes Out transaction was executed without Initializing


"1. Restart over AP-SP2. Do transation operation follow by set up read system Info
after power on. for TM Test-> Initail Info Set -> Initialization"
58AE300 Received operation command without System Info "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Read during Notes Out. for TM Test-> Initail Info Set -> Initialization"
58AE200 Status on not operation receiption command during "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Notes Out. for TM Test-> Initail Info Set -> Initialization"
58AE100 Received operation command without Initial Info Set "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
during Notes Out. for TM Test-> Initail Info Set -> Initialization"
58AAA00 Status of BC open before the operation during Notes "1. Open the upper unit2. Check the lock lever in the BC"
58AA900 Out.
Status of BMD removal before the operation during "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3.
Notes Out. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur
same error"
58AA800 Status of BMD inter lock detachment before the "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3.
operation during Notes Out. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur
same error"
58AA700 Status of RJC removal before the operation during "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21)
Notes Out. Load/Removal"
58AA600 Status of CSM open before the operation during Notes "1. Open the upper Unit2. Check open/close of CSM3. Check sensor GS011"
Out.
58AA400 Status of BMU removal before the operation during 1. Check Load/Removal of the upper unit
58AA300 Notes Out.
Status of BMU inter lock detachment before the "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error
operation during Notes Out. occures"
58AA200 Status of TE open before the operation during Notes "1. Open the upper Unit2. Check open/close of TE(12)"
58AA100 Out. of UTC removal before the operation during
Status "1. Open the upper unit2. Check removal of the cassette not received(9)"
Notes Out.

© Hyosung TNS Inc. All Rights Reserved. 221


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
586R300 CSM message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Notes Out Error. occurred (message timeout error) after initialization"

586R200 CSM message timeout error during Notes Out "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Transaction. occurred (message timeout error) after initialization"

586R100 CSM message timeout error during Notes Out Ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

586PA00 PP preparation stop error during Notes Out. 1. Operate to initialize BRM(Recovery)
586P900 Error of reverting notes during Notes Out. "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check
the knob rotates softly in the CSM(2) 4. Check the knob rotates softly in the
CSM(3)"
586P800 PP stack control(during stacking) error during Notes "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Out. Check PP rotates softly using knob of the CSM(1)"
586P700 PP separate control(during separating) error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Notes Out. Check PP rotates softly using knob of the CSM(1)"
586P600 PP notes alignment error during Notes Out. "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Check PP rotates softly using knob of the CSM(1)"
586P500 PP notes out position movement error during Notes "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Out. Check PP rotates softly using knob of the CSM(1)"
586P400 PP lose return position movement error during Notes "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Out. Check PP rotates softly using knob of the CSM(1)"
586P300 PP Separate position movement error during Notes "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Out. Check PP rotates softly using knob of the CSM(1)"
586P200 PP deposit position movement error during Notes Out. "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Check PP rotates softly using knob of the CSM(1)"
586P100 PP withdrawal(stack) position movement error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Notes Out. Check PP rotates softly using knob of the CSM(1)"
586M600 Shutter Close error initializing stopper during Notes "1. Open the upper unit2. Check knob rotates softly in the CSM(1)3. Check inside
Out. of CSM"
586M500 Stopper up error during Notes Out. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check
inside of CSM"
586M100 Stopper Init error during Notes Out. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check
inside of CSM"
586G500 BP notes out position error during Notes Out. "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
substance inside of the CSM"
586G400 BP separate control error during Notes Out. "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
substance inside of the CSM"
586G300 BP separate position movement error during Notes "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
Out. substance inside of the CSM"
586G200 BP notes out error during Notes Out. "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
substance inside of the CSM"
586G100 BP stack position movement error during Notes Out. "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
substance inside of the CSM"
5862600 The status of no notes in the CSM changed The status "1. Open the upper unit2. Open the CSM shutter(1)3. Check the notes and
of notes remain in the CSM during Withdrawal . substance inside of CSM4. Check the sensors related with error"

5862500 The status of notes remain in the CSM changed status "1. Open the upper unit2. Open CSM shutter(1)3. Check the notes and substance
of no notes in the CSM during Withdrawal . inside of CSM4. Check the sensors related with error"

5852500 Error occurred by the notes remained on the GS405 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Notes Out. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5842500 Error occurred by the notes remained on the GS405 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Notes Out. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5832500 Error occurred by the notes remained on the GS305 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Notes Out. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 222


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5822500 Error occurred by the notes remained on the GS205 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Notes Out. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5812500 Error occurred by the notes remained on the GS105 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Notes Out. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

57US300 USB command data length error during Withdrawal. "1. Check USB connection2. Operate to initialize BRM(Recovery)"

57US100 USB sequence number duplicate error during 1. Restart over AP-SP
57BS200 Withdrawal.
RBU connection MI error during Withdrawal. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

57BS100 RBU connection sequence error during Withdrawal. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

57BS000 RBU communication timeout error during Withdrawal. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

57BHG00 No detect inter lock during RC EEPROM R/W during "1. Check the lower unit status of inter lock2. Exchange or clean the inter lock
Withdrawal. sensor if occur same error"
57BHF00 RC5 EEPROM data verify error during Withdrawal. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
57BHE00 RC4 EEPROM data verify error during Withdrawal. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
57BHD00 RC3 EEPROM data verify error during Withdrawal. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
57BHC00 RC2 EEPROM data verify error during Withdrawal. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
57BHB00 RC1 EEPROM data verify error during Withdrawal. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
57BHA00 RC5 EEPROM Write error during Withdrawal. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
57BH900 RC4 EEPROM Write error during Withdrawal. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
57BH800 RC3 EEPROM Write error during Withdrawal. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
57BH700 RC2 EEPROM Write error during Withdrawal. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
57BH600 RC1 EEPROM Write error during Withdrawal. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
57BH500 RC5 EEPROM read error during Withdrawal. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
57BH400 RC4 EEPROM read error during Withdrawal. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
57BH300 RC3 EEPROM read error during Withdrawal. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
57BH200 RC2 EEPROM read error during Withdrawal. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
57BH100 RC1 EEPROM read error during Withdrawal. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
57ASY00 Withdrawal demand count is 0 itn the Withdrawal. 1. Operate to initialize BRM(Recovery)
57ASX00 Withdrawal demand count more than relevant CST 1. Initialize BRM unit (recovery)
remains count in the Withdrawal.
57ASW00 RC5 is not possible for Withdrawal. 1. Operate to initialize BRM(Recovery)
57ASV00 RC4 is not possible for Withdrawal. 1. Operate to initialize BRM(Recovery)
57ASU00 RC3 is not possible for Withdrawal. 1. Operate to initialize BRM(Recovery)
57AST00 RC2 is not possible for Withdrawal. 1. Operate to initialize BRM(Recovery)
57ASS00 RC1 is not possible for Withdrawal . 1. Operate to initialize BRM(Recovery)
57ASR00 Exceed demand for maximum withdrawal count error 1. Operate to initialize BRM(Recovery)
during Withdrawal.
57AS800 Separate count is more than Remain count when 1. Operate to initialize BRM(Recovery)
updating notes count duringduring Withdrawal.

© Hyosung TNS Inc. All Rights Reserved. 223


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
57AS700 Comparative error when Withdrawal denomination/note 1. Operate to initialize BRM(Recovery)
count set.
57ARJ00 Message timeout error during Stop Ready during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal. occurred (message timeout error) after initialization"

57ARC00 BC response message timeout error during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal. occurred (message timeout error) after initialization"

57ARB02 Message timeout error for processing notes remained "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the auto recovery of Withdrawal. occurred (message timeout error) after initialization"

57ARA01 BM notes revert message timeout error when auto "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
recoveryduring Withdrawal. occurred (message timeout error) after initialization"

57AR900 Stack ready message timeout error when auto "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
recoveryduring Withdrawal. occurred (message timeout error) after initialization"

57AR700 RBU response message timeout error during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal. occurred (message timeout error) after initialization"

57AR300 Message timeout error during error postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal. occurred (message timeout error) after initialization"

57AR200 Message timeout error during transation operation in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal. occurred (message timeout error) after initialization"

57AR100 Message timeout error during operation ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal . occurred (message timeout error) after initialization"

57ANR00 In case of difference between RJC stack count and RC 1. Operate to initialize BRM(Recovery)
separate count at auto-recovery test operation during
57ANQ00 Withdrawal.
Failure to stacking other cassette at JAM recovery 1. Operate to initialize BRM(Recovery)
during withdrawal..
57ANL00 "Case of below is semi OK.When RC setting count is 0 "1. Check actual count and SPL screen count.2. Setting RC count match actual
during withdrawal, separation is set to sop. Actual count.3. Operate to initialize BRM(Recovery)"
count is more than remain count, remain count is more
57ANA00 than
CSMrequire count.."
stack count is different with BC Normal Pass 1. Operate to initialize BRM(Recovery)
count during Withdrawal.
57AH500 Error to NVRAM(128denominations) Read/ Write "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
during Withdrawal. occurred (message timeout error) after initialization"

57AEF00 RBU RS485 connection line disorder during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal. occurred (message timeout error) after initialization"

57AEE00 RBU RS485 communication sequence disorder during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal. occurred (message timeout error) after initialization"

57AE600 Error to received Withdrawal during TE Button "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Operating. occurred (message timeout error) after initialization"

57AE400 Withdrawal transaction was executed without Initializing "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
after power on. for TM Test-> Initail Info Set -> Initialization"
57AE300 Received execute command without Read System Info. "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
during Withdrawal . for TM Test-> Initail Info Set -> Initialization"
57AE200 Status on not operation receiption command during "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Withdrawal . for TM Test-> Initail Info Set -> Initialization"
57AE100 Received operation command without Initail Info Set "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
during Withdrawal . for TM Test-> Initail Info Set -> Initialization"
57AAF00 Status of RC empty before the operation during "1. Open the lower unit2. Open the Mid Transport Path3. Check the residual notes
Withdrawal. quantity in the recycle cassettes(A~E)"
57AAE00 Status of UTC2 full before the operation during "1. Open the upper unit2. Open the forge note cassette(103. Check the forge note
Withdrawal . cassette(10) is full"
57AAD00 Status of UTC1 full before the operation during "1. Open the upper unit2. Open the cassette not received(9)3. Check the cassette
Withdrawal. not received(9) is full"
57AAC00 Status of RJC full before the operation during "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject
Withdrawal. cassette(21)4. Remove notes after checking notes full in the cassette5. Check
whether the sensor is contaminated or not if a cassette is empty."

57AAA00 Status of BC open before the operation during "1. Open the upper unit2. Check the lock lever in the BC"
Withdrawal.

© Hyosung TNS Inc. All Rights Reserved. 224


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
57AA900 Status of BMD removal before the operation during "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3.
Withdrawal. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur
same error"
57AA800 Status of BMD inter lock detachment before the "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3.
operation during Withdrawal. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur
same error"
57AA700 Status of RJC removal before the operation during "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21)
Withdrawal. Load/Removal"
57AA600 Status of CSM open before the operation during "1. Open the upper Unit2. Check open/close of CSM3. Check sensor GS011"
Withdrawal.
57AA400 Status of BMU removal before the operation during 1. Check Load/Removal of the upper unit
57AA300 Withdrawal.
Status of BMU inter lock detachment before the "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error
operation during Withdrawal. occures"
57AA200 Status of TE open before the operation during "1. Open the upper Unit2. Check open/close of TE(12)"
57AA100 Withdrawal.
Status of UTC removal before the operation during "1. Open the upper unit2. Check removal of the cassette not received(9)"
Withdrawal.
57A2W00 Status of remaining notes on the ReturnTransport "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
Path(GS802) before the operation during Withdrawal BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
. contaminated or not if there are No notes or substance"

57A2Q00 Status of remaining notes on the ReturnTransport Path "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
(GS034) before the operation during Withdrawal . notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

57A2P00 Status of remaining notes on the ReturnTransport "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
Path(GS033) before the operation during Withdrawal notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
. contaminated or not if there are No notes or substance"

57A2N00 Status of remaining notes on the ReturnTransport "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
Path(GS032) before the operation during Withdrawal notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
. contaminated or not if there are No notes or substance"

57A2M00 Status of remaining notes on the ReturnTransport "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
Path(GS031) before the operation during Withdrawal notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
. contaminated or not if there are No notes or substance"

57A2K00 Status of remaining notes on the ReturnTransport Path "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
(GS703) before the operation during Withdrawal . TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

57A2J00 Status of remaining notes on the ReturnTransport "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
Path(GS619) before the operation during Withdrawal notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
. contaminated or not if there are No notes or substance"

57A2H00 Status of remaining notes on the ReturnTransport "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
Path(GS618) before the operation during Withdrawal notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
. contaminated or not if there are No notes or substance"

57A2G00 Status of remaining notes on the ReturnTransport "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
Path(GS614) before the operation during Withdrawal . notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

57A2C00 Error occurred by the notes remained in the BCU(CIS 1. Open the upper unit.
Sensor or DD Sensor) during Withdrawal . 2. Open CSM
3. Open BC(5)
4. Remove the notes and substance on the Rear Transport Path(4)
5. Check whether the sensor is contaminated or not if there are No notes or
substance

57A2B00 Status of remaining notes on the ReturnTransport "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
Path(GS022) before the operation during Withdrawal . and the foreign substance from the reject cassette (19)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

57A2A00 Status of remaining notes on the ReturnTransport "1. Open the lower unit2. Remove notes and substance in the Mid Transport
Path(GS021) before the operation during Withdrawal . Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"

© Hyosung TNS Inc. All Rights Reserved. 225


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
57A2600 Status of remaining notes on the ReturnTransport "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
Path(GS006) before the operation during Withdrawal cassette not received(9)4. Remove notes and substance in the Rear Transport
. Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

57A2500 Status of remaining notes on the ReturnTransport "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes
Path(GS005) before the operation during Withdrawal . and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

57A2400 Status of remaining notes on the ReturnTransport "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
Path(GS004) before the operation during Withdrawal cassette not received(9)4. Remove notes and substance in the Rear Transport
. Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

57A2300 Status of remaining notes on the ReturnTransport "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
Path(GS003) before the operation during Withdrawal . Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"

57A2200 Status of remaining notes on the ReturnTransport "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
Path(GS002) before the operation during Withdrawal . BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
57A2100 Status of remaining notes on the ReturnTransport "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
Path(GS801) before the operation during Withdrawal . BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
579P100 RJC moter error during Withdrawal. "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject
cassette(21)4. Check the stage after open the door and push the lever5. Check the
sensor."
579J100 RJC full detection error during Withdrawal. "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject
cassette(21)4. Remove notes after checking notes full in the cassette5. Check
whether the sensor is contaminated or not if a cassette is empty."

5791500 RJC GSA05 dark jam error Withdrawal. "1. Open the lower unit2. Open the Mid Transport Path3. Open the reject
cassette(21)4. Remove notes and substance in the reject cassette(21)5. Check
whether the sensor is contaminated or not if there are No notes or substance"

5791300 RJC GSA03 dark jam error during Withdrawal. "1. Open the lower unit2. Open the Mid Transport Path3. Open the reject
cassette(21)4. Remove notes and substance in the reject cassette(21)5. Check
whether the sensor is contaminated or not if there are No notes or substance"

578S900 Receive retry error from BC during Withdrawal. "1. Initialize BRM unit (recovery)2. Reboot the system when same error occurred
(message timeout error) after initialization"
578S400 Receive ETC. error from BC during Withdrawal. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

578S200 Receive abnormal BCC from BC during Withdrawal. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

578S100 Receive abnormal MI from BC during Withdrawal. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

578RJ00 BC message timeout error during Stop Ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal. occurred (message timeout error) after initialization"

578R900 BC message timeout error during Withdrawal. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

578R300 BC message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Error. occurred (message timeout error) after initialization"

578R200 BC message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Withdrawal. occurred (message timeout error) after initialization"

578R100 BC message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal. occurred (message timeout error) after initialization"

© Hyosung TNS Inc. All Rights Reserved. 226


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
578HS29 Error of the BC Stop MR/UV/DD Sampling BCU Ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Withdrawal. occurred after initialization"
578HS28 Error of the BC Stop DAC Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Withdrawal. occurred after initialization"
578HS22 Error of the BC Stop Sensor(MR/UV/DD/Gate) Power "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Off Scan Driver Init During in the Withdrawal. occurred after initialization"
578HS1B Error of the Hall Sensor Shading Fail BCU Ready "1. Retry to Hall Sensor Shading"
During in the Withdrawal.
578HS1A Error of the Hall Sensor Dac Set Fail BCU Ready "1. Check to Hall Sensor2. Check to Hall Sensor Connected Cable"
During in the Withdrawal.
578HS19 Error of the MR/UV/DD Sampling BCU Ready During "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Withdrawal. occurred after initialization"
578HS18 Error of the DAC Set Fail BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal. occurred after initialization"
578HS17 Error of the AFE Chip Set BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal. occurred after initialization"
578HS15 Error of the CIS Shading BCU Ready During in the "1. Retry to Cis Sensor Shading"
578HS14 Withdrawal.
Error of the Light Source Set Fail BCU Ready During in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal. occurred after initialization"
578HS13 Error of the CIS Led On Value Set Fail BCU Ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Withdrawal. occurred after initialization"
578HS12 Error of the Sensor(MR/UV/DD/Gate) Power Off BCU "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready During in the Withdrawal. occurred after initialization"
578HS11 Error of the Fpga Write BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal. occurred after initialization"
578HS08 Error of the DAC Set Fail Scan Driver Init During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal. occurred after initialization"
578HS05 Error of the CIS Shading Scan Driver Init During in the 1. Retry to Cis Sensor Shading
Withdrawal.
578HS04 Error of the Light Source Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Withdrawal. occurred after initialization"
578HS03 Error of the CIS Led On Value Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Withdrawal. occurred after initialization"
578HS02 Error of the Sensor(MR/UV/DD/Gate) Power Off Scan "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Driver Init During in the Withdrawal. occurred after initialization"
578HS01 Error of the Fpga Write Scan Driver Init During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal. occurred after initialization"
578HJ03 Error of Currency Set Recognition Algorithm in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal. occurred after initialization"
578HJ02 Error of Ready Recognition Algorithm in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal. occurred after initialization"
578HJ01 Error of Initialize Recognition Algorithm in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal. occurred after initialization"
578HI04 Error of Timeout during BcUsbTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal. occurred after initialization"
578HI03 Error of Timeout during UartTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal. occurred after initialization"
578HI02 Error of Timeout during ScanTask Message Message "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Withdrawal. occurred after initialization"
578HI01 Error of Timeout during RecogTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal. occurred after initialization"
578HG37 Error of transaction setting during receiving BCU "1. Check to the transaction setting2. Operate to initialize BRM(Recovery)3. Reboot
mode command in the Withdrawal. the system when same error occurred (message timeout error) after initialization"

578HG36 Error of recognized mode during receiving BCU mode "1. Check to the recoginzed mode2. Operate to initialize BRM(Recovery)3. Reboot
command in the Withdrawal. the system when same error occurred (message timeout error) after initialization"

578HG24 Error of encoder set-up mode during receiving BCU "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
ready command in the Withdrawal . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

578HG23 Error of set up for DD sensor DAC during receiving "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
BCU ready command in the Withdrawal . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

578HG22 Error of DD sensor initialization during receiving BCU "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
ready command in the Withdrawal . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

© Hyosung TNS Inc. All Rights Reserved. 227


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
578HG21 Error of power on during receiving BCU ready "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
command in the Withdrawal . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

578HG20 Error to initialize CIS during receiving BCU ready "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
command in the Withdrawal . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

578HG12 BC spec differs from data write command paramter "1. Check the BCU specifications.2. Operate to initialize BRM(Recovery)3. Reboot
during Withdrawal . the system when same error occurred after initializatio"

578HG11 Error of no country code set up during receiving BCU "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system
ready command in the Withdrawal . when same error occurred after initialization"
578HG10 Error of no recognition DB for the country during "1. Check the country 2. Download DB again after delecting all recognition DB3.
receiving BCU data write command in the Withdrawal . Operate to initialize BRM(Recovery)4. Reboot the system when same error
occurred after initialization"
578HG09 Error of country-code set up during receiving BCU data "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system
write command in the Withdrawal . when same error occurred after initialization"
578HG08 Error of available support country numbers set up "1. Check the country2. Operate to initialize BRM(Recovery)3. Reboot the system
during receiving BCU data write command in the when same error occurred after initialization"
578HG07 Withdrawal
Error of BCU. undefined command reception during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal. occurred after initialization"
578HG06 Error of the BC insert direction during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Withdrawal. occurred after initialization"
578HG05 Error of the recognition level set up during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Withdrawal. occurred after initialization"
578HG04 Error of mode set up during BCU ready command in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal. occurred after initialization"
578HG03 Error of the transaction ready set up during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Withdrawal. occurred after initialization"
578HG02 Error of the recognition level set up during BCU mode "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Withdrawal. occurred after initialization"
578HG01 Error of mode set up during BCU Mode Command in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal. occurred after initialization"
578HF20 Error to load recognition DB #10 during Withdrawal. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
578HF19 Error to load recognition DB #09 during Withdrawal. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
578HF18 Error to load recognition DB #08 during Withdrawal. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
578HF17 Error to load recognition DB #07 during Withdrawal. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
578HF16 Error to load recognition DB #06 during Withdrawal. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
578HF15 Error to load recognition DB #05 during Withdrawal. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
578HF14 Error to load recognition DB #04 during Withdrawal. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
578HF13 Error to load recognition DB #03 during Withdrawal. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
578HF12 Error to load recognition DB #02 during Withdrawal. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
578HF11 Error to load recognition DB #01 during Withdrawal. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
578HF09 Error to FPGA Read during Withdrawal. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."

578HF08 Error to FPGA initialize during Withdrawal. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."

578HF07 Error to load to info of BC FPGA header during "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
Withdrawal.
578HF06 Error to BC FPGA configuration during Withdrawal. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."

578HF05 Error to BC FPGA data checksum during Withdrawal. "1. Check to BC FPGA File2. Operate to initialize BRM(Recovery)"
578HF04 Error to load recognition DB table during Withdrawal. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
578HF03 Error to load shading data of the CIS during "1. Operate shading in the BC CIS2. Operate to initialize BRM(Recovery)"
Withdrawal.
578HA15 Error GS801A, GS801B, GS802A, GS802B during "1. Check GS801A, GS801B, GS802A, GS802B2. Operate to initialize
Withdrawal. BRM(Recovery)"

© Hyosung TNS Inc. All Rights Reserved. 228


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
578HA14 Error GS801B, GS802A, GS802B during Withdrawal. "1. Check GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)"

578HA13 Error GS801A, GS802A, GS802B during Withdrawal. "1. Check GS801A, GS802A, GS802B2. Operate to initialize BRM(Recovery)"

578HA12 Error GS802A, GS802B during Withdrawal. "1. Check GS802A, GS802B2. Operate to initialize BRM(Recovery)"

578HA11 Error GS801A, GS801B, GS802B during Withdrawal. "1. Check GS801A, GS801B, GS802B2. Operate to initialize BRM(Recovery)"

578HA10 Error GS801B, GS802B during Withdrawal. "1. Check GS801B, GS802B2. Operate to initialize BRM(Recovery)"

578HA09 Error GS801A, GS802B during Withdrawal. "1. Check GS801A, GS802B2. Operate to initialize BRM(Recovery)"

578HA08 Error GS802B during Withdrawal. "1. Check GS802B2. Operate to initialize BRM(Recovery)"
578HA07 Error GS801A, GS801B, GS802A during Withdrawal. "1. Check GS801A, GS801B, GS802A2. Operate to initialize BRM(Recovery)"

578HA06 Error GS801B, GS802A during Withdrawal. "1. Check GS801B, GS802A2. Operate to initialize BRM(Recovery)"

578HA05 Error GS801A, GS802A during Withdrawal. "1. Check GS801A, GS802A2. Operate to initialize BRM(Recovery)"

578HA04 Error GS802A during Withdrawal. "1. Check GS802A2. Operate to initialize BRM(Recovery)"
578HA03 Error GS801A, GS801B during Withdrawal. "1. Check GS801A, GS801B2. Operate to initialize BRM(Recovery)"

578HA02 Error GS801B during Withdrawal. "1. Check GS801B2. Operate to initialize BRM(Recovery)"
578HA01 Error GS801A during Withdrawal. "1. Check GS801A2. Operate to initialize BRM(Recovery)"
577RJ00 TE message timeout error during Stop Ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal. occurred (message timeout error) after initialization"

577R300 TE message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Error. occurred (message timeout error) after initialization"

577R200 TE message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
int the Withdrawal. occurred (message timeout error) after initialization"

577R100 TE message timeout error during operation ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal. occurred (message timeout error) after initialization"

577J300 Normal end is not possible during Withdrawal. "0. Check whether the sensor(GS705, GS706, GS708) is contaminated (blocked)
by cash / notes or a foriegn substance / material1. Initialize BRM unit (recovery)"

577J100 TE drum full during Withdrawal. "1. Open the upper unit2. Check the notes remain in the TE(12)3. Remove notes
remain in the TE"
577G700 Detect the rear end in the tape during Withdrawal. "1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether
black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"

577G600 No detect the front end in the tape during Withdrawal. "1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether
black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"

577G500 Detect the front end in the tape during Withdrawal. "1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of
tape's front end is black in the TE(12)4. Remove notes remain in the TE"

577G400 No detect the front end in the tape during Withdrawal. "1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of
tape's front end is black in the TE(12)4. Remove notes remain in the TE"

577G300 Moter stop disorder during Withdrawal. "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"

577G200 Motor's separate Direction running disorder during "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
Withdrawal.
577G100 Motor's stack direction running disorder during "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
Withdrawal.
5772800 Error occurred by the notes remained on the GS709 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
Withdrawal. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5772300 Error occurred by the notes remained on the GS703 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
Withdrawal. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5772200 Error occurred by the notes remained on the GS702 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
Withdrawal. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

© Hyosung TNS Inc. All Rights Reserved. 229


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5772100 Error occurred by the notes remained on the GS701 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
Withdrawal. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5771300 GS703 dark jam during Withdrawal. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

576RJ00 CSM message timeout error during Stop Ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal. occurred (message timeout error) after initialization"

576R300 CSM message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Error. occurred (message timeout error) after initialization"

576R200 CSM message timeout error during transaction "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
operation in the Withdrawal . occurred (message timeout error) after initialization"

576R100 CSM message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal . occurred (message timeout error) after initialization"

576PA00 PP ready stop error during Withdrawal . 1. Operate to initialize BRM(Recovery)


576P900 Error of reverting notes during Withdrawal . "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check
the knob rotates softly in the CSM(2) 4. Check the knob rotates softly in the
CSM(3)"
576P800 PP stack control(during stacking) error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Withdrawal . Check PP rotates softly using knob of the CSM(1)"
576P700 PP separate control(during separating) error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Withdrawal . Check PP rotates softly using knob of the CSM(1)"
576P600 PP notes alignment error during Withdrawal . "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Check PP rotates softly using knob of the CSM(1)"
576P500 PP notes out error during Withdrawal . "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Check PP rotates softly using knob of the CSM(1)"
576P400 PP lose return position movement error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Withdrawal . Check PP rotates softly using knob of the CSM(1)"
576P300 PP separate position movement error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Withdrawal . Check PP rotates softly using knob of the CSM(1)"
576P200 PP deposit position movement error during Withdrawal "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
. Check PP rotates softly using knob of the CSM(1)"
576P100 PP withdrawal(stack) position movement error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Withdrawal . Check PP rotates softly using knob of the CSM(1)"
576M700 Shutter is forcibly opend during Withdrawal. "1. Open the upper unit2. Check knob rotates softly in the CSM(1)3. Check inside
of CSM"
576M600 Shutter Close error initializing stopper during "1. Open the upper unit2. Check knob rotates softly in the CSM(1)3. Check inside
Withdrawal. of CSM"
576M500 Stopper up error during Withdrawal. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check
inside of CSM"
576M400 Stopper down error during Withdrawal. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check
inside of CSM"
576M300 Shutter close error during Withdrawal. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check
inside of CSM"
576M100 Stopper down error during Withdrawal. "0. During the shutter motor(GM604 : Shutter Motor) runs, the sensor(GS569) is
not changed to (D->L) or (L->D)0. During the shutter(GM604 : Shutter Motor) close,
the sensors(GS658 & GS659 & 653) are all not changed to """""Light"""""* Shutter
Open : GS658 Dark & GS659 Dark* Shutter Half Close : GS658 Light & GS659
Dark* Shutter Close : GS658 Light & GS659 Light1. Open the Upper Unit(BMU)2.
Check shutter knob rotates softly in the CSM(1)3. Check inside of CSM4. After the
shutter close, check the sensor(GS658 or 659) state if the sensor signal is
"""""Light"""""5. Check the sensor, related cable and connetor"

576GF00 Failure to move gate roller to home position during "1. Open the upper unit. 2. Check the knob rotates softly in the CSM(2) "
Withdrawal.
576GE00 Failure to Lift-down during Withdrawal. "1. Open the upper unit. 2. Open the customer service module (CSM)
shutter(1)3.Check the notes and substance inside of the CSM"

576GD00 Failure to Lift-up during Withdrawal. "1. Open the upper unit. 2. Open the customer service module (CSM)
shutter(1)3.Check the notes and substance inside of the CSM"

576GC00 Failure to move deposit(stack) position of stack roller "1. Open the upper unit2. Check the knob rotates softly in the CSM(3)"
during Withdrawal Stack roller (GM605 disorder).

© Hyosung TNS Inc. All Rights Reserved. 230


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
576GB00 Failure to move withdrawal(stack) position of stack "1. Open the upper unit2. Check the knob rotates softly in the CSM(3)"
roller during Withdrawal Stack roller (GM605 disorder).
576GA00 Failure to revert notes during Withdrawal (Separate "1. Open the upper unit2. Check the knob rotates softly in the CSM(3)"
moter disorder).
576G800 Failure to revert notes during Withdrawal . "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check
the knob rotates softly in the CSM(2) 4. Check the GS660 sensor status"

576G500 BP separate control error during Withdrawal . "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
substance inside of the CSM"
576G400 Error of BP separate position movement during "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
Withdrawal . substance inside of the CSM"
576G300 Error of BP deposit position movement during "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
Withdrawal . substance inside of the CSM"
576G200 Error of BP stack position movement during Withdrawal "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
. substance inside of the CSM"
576G100 Error of receiving notes and position of notes during "0. At the the BP(Back Plate) stack position, the sensor(GS661 & GS651) signal is
Withdrawal . not to """""Dark"""""0. During the BP move to the separation section, the
sensor(GS655) signal is not changed to """""Dark"""""0. During the BP move to the
separation section, the sensor(GS661) signal is not changed to """""Light"""""0.
During the BP move to the stack section, the sensor(GS661) signla is not changed
to """""Dark""""" from """""Light"""""1. Open the Upper Unit2. Check the notes and
substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)4.
Check the sensor, related cable and connetor"

5762600 The status of no notes in the CSM changed The status "1. Open the upper unit2. Open the CSM shutter(1)3. Check the notes and
of notes remain in the CSM during Withdrawal . substance inside of CSM4. Check the sensors related with error"

5762500 The status of notes remain in the CSM changed status "1. Open the upper unit2. Open CSM shutter(1)3. Check the notes and substance
of no notes in the CSM during Withdrawal . inside of CSM4. Check the sensors related with error"

5762400 Undefined command error of CSM during Withdrawal . 1. Operate to initialize BRM(Recovery)
5762100 Error of notes remaind in the CSM during Withdrawal . "1. Open the upper unit2. Open the CSM(1)3. Remove notes and substance in the
CSM(1)4. Check whether the sensor is contaminated or not if there are No notes or
substance"
575SZ00 Failure to separate required Notes in the RC5 while "1. Check the remained count in the RC"
withdrawal stops to sepatate 0 count(NO available RC
cassette to separate).
575S300 An inoperable command, Withdrawal Ready is issued "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
to RC5 during Withdrawal Ready. occurred (message timeout error) after initialization"

575S200 Undefined command of RC5 during Withdrawal . 1. Operate to initialize BRM(Recovery)


575S100 Undefined return value of RC5 during Withdrawal . 1. Operate to initialize BRM(Recovery)
575RJ00 RC5 message timeout error during Stop Ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal . occurred (message timeout error) after initialization"

575R300 RC5 message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Error. occurred (message timeout error) after initialization"

575R200 RC5 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Withdrawal . occurred (message timeout error) after initialization"

575R100 RC5 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal . occurred (message timeout error) after initialization"

575NL00 "Case of below is semi OK.When RC5 setting count is "1. Check RC5 actual count and SPL screen count.2. Setting RC5 count match
0 during withdrawal, separation is set to sop. Actual actual count.3. Operate to initialize BRM(Recovery)"
count is more than remain count, remain count is more
575K100 than require
Requried count.."note count of RC5 is 0
separate 1. Operate to initialize BRM(Recovery)
575J200 duringWithdrawal.
RC5 empty during Withdrawal. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (E)4. Check the notes remain after Open the recycle cassette door(E)5.
Fill up the Notes if there are no notes6. Check whether the sensor is contaminated
if there are Notes."

575GL00 Failure to move RC5 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal.(Motor status error) cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS507 sensor status if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 231


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
575GK00 Failure to RC5 stack roller retreat during "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Withdrawal.(Motor status error) cassette (E) . 4. Put down the Stage after open the recycle cassette door
(E)5.Check the jam removal knob rotates softly"

575GJ00 Failure to RC5 stack roller retreat during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal.(Overrun) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

575GC00 Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
during Withdrawal. wheels on the upper side.5. See whether GS507 works fine if there is nothing
jammed."

575GB00 Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
during Withdrawal. wheels on the upper side.5. See whether GS507 works fine if there is nothing
jammed."

575GA00 RC5 solenoid echo error withdrawal. "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle
cassette (E) after removing recycle cassette4. Replace the cassette when same
error occurs"
575G800 Failure to RC5 push pressure movement during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the upper side of the recycle cassette"

575G700 Failure to move RC5 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal . cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

575G600 Exceeds retry count limit of detecting RC5 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Withdrawal. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

575G500 Failure to RC5 stack roller retreat during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal.(sensor error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

575G400 Failure to upword moving of PP during RC5 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Withdrawal . cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

575G300 Failure to PP stack roller retratment position movement "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during separate again from RC5 separate during cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
Withdrawal. the jam removal knob rotates softly"

575G200 Failure to move stack position of RC5 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

575G100 Failure of return notes to RC5 during Withdrawal. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

575C100 RC5 mis-pickup during Withdrawal. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the upper and the Notes"

5757500 Error occurred by the notes disorder on the GS505 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 232


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5756500 Error occurred by the Return Transport Path(GS505) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal . cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5755500 Error occurred by the Transport Path on the GS505 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5752500 Error occurred by the notes remained on the GS505 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal . cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5752200 Error occurred by the notes remained on the GS502 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5752100 Error occurred by the notes remained on the GS501 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal . cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5751500 GS505 sensor jam during Withdrawal . "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5751200 GS502 sensor jam during Withdrawal . "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5751100 GS501 sensor jam during Withdrawal . "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5750500 GS505 light jam error during Withdrawal. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side"

574SZ00 Failure to separate required Notes in the RC4 while "1. Check the remained count in the RC"
withdrawal stops to sepatate 0 count(NO available RC
cassette to separate).
574S300 An inoperable command, Withdrawal Ready is issued "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
to RC4 during Withdrawal Ready. occurred (message timeout error) after initialization"

574S200 Undefined command of RC5 during Withdrawal. 1. Operate to initialize BRM(Recovery)


574S100 Undefined return value of RC4 during Withdrawal . 1. Operate to initialize BRM(Recovery)
574RJ00 RC4 message timeout error during Ready Stio in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal . occurred (message timeout error) after initialization"

574R300 RC4 message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Error. occurred (message timeout error) after initialization"

574R200 RC4 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Withdrawal . occurred (message timeout error) after initialization"

© Hyosung TNS Inc. All Rights Reserved. 233


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
574R100 RC4 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal. occurred (message timeout error) after initialization"

574NL00 "Case of below is semi OK.When RC4 setting count is "1. Check RC4 actual count and SPL screen count.2. Setting RC4 count match
0 during withdrawal, separation is set to sop. Actual actual count.3. Operate to initialize BRM(Recovery)"
count is more than remain count, remain count is more
574K100 than require
Requried count.."note count of RC4 is 0 during
separate 1. Operate to initialize BRM(Recovery)
574J200 Withdrawal.
RC4 empty during Withdrawal. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (D)4. Check the notes remain after Open the recycle cassette door(D)5.
Fill up the Notes if there are no notes6. Check whether the sensor is contaminated
if there are Notes."

574GL00 Failure to move RC4 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal.(Motor status error) cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS407 sensor status if there are No notes or substance"

574GK00 Failure to RC4 stack roller retreat during "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Withdrawal.(Motor status error) cassette (D) . 4. Put down the Stage after open the recycle cassette door
(D)5.Check the jam removal knob rotates softly"

574GJ00 Failure to RC4 stack roller retreat during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal.(Overrun) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

574GC00 Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
during Withdrawal. wheels on the upper side.5. See whether GS407 works fine if there is nothing
jammed."

574GB00 Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
during Withdrawal. wheels on the upper side.5. See whether GS407 works fine if there is nothing
jammed."

574GA00 RC4 solenoid echo error during Withdrawal. "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle
cassette (D) after removing recycle cassette4. Replace the cassette when same
error occurs"
574G800 Failure to RC4 push pressure movement during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal . cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the upper side of the recycle cassette"

574G700 Failure to move RC4 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

574G600 Exceeds retry count limit of detecting RC4 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Withdrawal. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

574G500 Failure to RC4 stack roller retreat during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal.(sensor error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

574G400 Failure to upword moving of PP during RC4 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Withdrawal. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

574G300 Failure to PP stack roller retratment position movement "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during separate again from RC4 separate during cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
Withdrawal. the jam removal knob rotates softly"

574G200 Failure to move stack position of RC4 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

© Hyosung TNS Inc. All Rights Reserved. 234


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
574G100 Failure of return notes to RC4 during Withdrawal. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

574C100 RC4 mis-pickup during Withdrawal. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the upper and the Notes"

5747500 GS405 note disorder error during Withdrawal. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5746500 Error occurred by the Return Transport Path(GS405) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal . cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5745500 Error occurred by the Transport Path on the GS405 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5742500 Error occurred by the notes remained on the GS405 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal . cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5742200 Error occurred by the notes remained on the GS402 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5742100 Error occurred by the notes remained on the GS401 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal . cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5741500 GS405 sensor jam during Withdrawal . "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5741200 GS402 sensor jam during Withdrawal . "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5741100 GS401 sensor jam during Withdrawal . "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5740500 GS405 light jam error during Withdrawal . "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side"

© Hyosung TNS Inc. All Rights Reserved. 235


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
573SZ00 Failure to separate required Notes in the RC3 while "1. Check the remained count in the RC"
withdrawal stops to sepatate 0 count(NO available RC
cassette to separate).
573S300 An inoperable command, Withdrawal Ready is issued "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
to RC3 during Withdrawal Ready. occurred (message timeout error) after initialization"

573S200 Undefined command of RC3 during Withdrawal. 1. Operate to initialize BRM(Recovery)


573S100 Undefined return value of RC3 during Withdrawal . 1. Operate to initialize BRM(Recovery)
573RJ00 RC3 message timeout error during Stop Ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal . occurred (message timeout error) after initialization"

573R300 RC3 message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Error. occurred (message timeout error) after initialization"

573R200 RC3 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Withdrawal. occurred (message timeout error) after initialization"

573R100 RC3 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal. occurred (message timeout error) after initialization"

573NL00 "Case of below is semi OK.When RC3 setting count is "1. Check RC3 actual count and SPL screen count.2. Setting RC3 count match
0 during withdrawal, separation is set to sop. Actual actual count.3. Operate to initialize BRM(Recovery)"
count is more than remain count, remain count is more
573K100 than require
Requried count.."note count of RC3 is 0 during
separate 1. Operate to initialize BRM(Recovery)
573J200 Withdrawal.
RC3 empty during Withdrawal. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (C)4. Check the notes remain after Open the recycle cassette door(C)5.
Fill up the Notes if there are no notes6. Check whether the sensor is contaminated
if there are Notes."

573GL00 Failure to move RC3 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal.(Motor status error) cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS307 sensor status if there are No notes or substance"

573GK00 Failure to RC3 stack roller retreat during "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Withdrawal.(Motor status error) cassette (C) . 4. Put down the Stage after open the recycle cassette door
(C)5.Check the jam removal knob rotates softly"

573GJ00 Failure to RC3 stack roller retreat during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal.(Overrun) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

573GC00 Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
during Withdarawal. wheels on the upper side.5. See whether GS307 works fine if there is nothing
jammed."

573GB00 Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
during Withdarawal. wheels on the upper side.5. See whether GS307 works fine if there is nothing
jammed."

573GA00 RC3 solenoid echo error during Withdarawal. "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle
cassette (C) after removing recycle cassette4. Replace the cassette when same
error occurs"
573G800 Failure to RC3 push pressure movement during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the upper side of the recycle cassette"

573G700 Failure to move RC3 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

573G600 Exceeds retry count limit of detecting RC3 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Withdrawal. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

© Hyosung TNS Inc. All Rights Reserved. 236


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
573G500 Failure to RC3 stack roller retreat during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal.(sensor error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

573G400 Failure to upword moving of PP during RC3 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Withdrawal. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

573G300 Failure to PP stack roller retratment position movement "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during separate again from RC3 separate during cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
Withdrawal. the jam removal knob rotates softly"

573G200 Failure to move stack position of RC3 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

573G100 Failure of return notes to RC3 during Withdrawal. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

573C100 RC3 mis-pickup during Withdrawal. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the upper and the Notes"

5737500 Error occurred by the notes disorder on the GS301 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5736500 Error occurred by the Return Transport Path(GS305) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal . cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5735500 Error occurred by the Transport Path on the GS305 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5732500 Error occurred by the notes remained on the GS305 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal . cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5732200 Error occurred by the notes remained on the GS302 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5732100 Error occurred by the notes remained on the GS301 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal . cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 237


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5731500 GS305 sensor jam during Withdrawal . "0. During the """""Withdrawal""""" tranjaction, the banknote is staying on the
GS305 sensor1. Open the Lower Unit2. Open the Mid Transport Path3. Remove
the recycle cassette (C)4. Put down the Stage after open the recycle cassette door
(C)5. Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn
substance / material"

5731200 GS302 sensor jam during Withdrawal . "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5731100 GS301 sensor jam during Withdrawal . "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5730500 GS305 light jam error during Withdrawal. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side"

572SZ00 Failure to separate required Notes in the RC2 while "1. Check the remained count in the RC"
withdrawal stops to sepatate 0 count(NO available RC
cassette to separate).
572S300 An inoperable command, Withdrawal Ready is issued "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
to RC2 during Withdrawal Ready. occurred (message timeout error) after initialization"

572S200 Undefined command of RC2 during Withdrawal . 1. Operate to initialize BRM(Recovery)


572S100 Undefined return value of RC2 during Withdrawal . 1. Operate to initialize BRM(Recovery)
572RJ00 RC2 message timeout error during Stop Ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Ready. occurred (message timeout error) after initialization"

572R300 RC2Message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Error. occurred (message timeout error) after initialization"

572R200 RC2 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Withdrawal . occurred (message timeout error) after initialization"

572R100 RC2 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal . occurred (message timeout error) after initialization"

572NL00 "Case of below is semi OK.When RC2 setting count is "1. Check RC2 actual count and SPL screen count.2. Setting RC2 count match
0 during withdrawal, separation is set to sop. Actual actual count.3. Operate to initialize BRM(Recovery)"
count is more than remain count, remain count is more
572K100 than require
Requried count.."note count of RC2 is 0 during
separate 1. Operate to initialize BRM(Recovery)
572J200 Withdrawal.
RC2 empty during Withdrawal. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (B)4. Check the notes remain after Open the recycle cassette door(B)5.
Fill up the Notes if there are no notes6. Check whether the sensor is contaminated
if there are Notes."

572GL00 Failure to move RC2 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal.(Motor status error) cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS207 sensor status if there are No notes or substance"

572GK00 Failure to RC2 stack roller retreat during "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Withdrawal.(Motor status error) cassette (B) . 4. Put down the Stage after open the recycle cassette door
(B)5.Check the jam removal knob rotates softly"

572GJ00 Failure to RC2 stack roller retreat during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal.(Overrun) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

© Hyosung TNS Inc. All Rights Reserved. 238


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
572GC00 Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
during Withdrawal . wheels on the upper side.5. See whether GS207 works fine if there is nothing
jammed."

572GB00 Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
during Withdrawal . wheels on the upper side.5. See whether GS207 works fine if there is nothing
jammed."

572GA00 RC2 solenoid echo error during Withdrawal . "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle
cassette (B) after removing recycle cassette4. Replace the cassette when same
error occurs"
572G800 Failure to RC2 push pressure movement during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the upper side of the recycle cassette"

572G700 Failure to move RC2 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

572G600 Exceeds retry count limit of detecting RC2 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Withdrawal. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

572G500 Failure to RC2 stack roller retreat during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal.(sensor error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

572G400 Failure to upword moving of PP during RC2 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the withdrawal . cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

572G300 Failure to PP stack roller retratment position movement "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during separate again from RC2 separate during cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
Withdrawal. the jam removal knob rotates softly"

572G200 Failure to move stack position of RC2 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

572G100 Failure of return notes to RC2 during Withdrawal . "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

572C100 RC2 mis-pickup during Withdrawal. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the upper and the Notes"

5727500 GS205 Note disorder error during Withdrawal. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5726500 Error occurred by the Return Transport Path(GS205) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal . cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 239


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5725500 Error occurred by the Transport Path on the GS205 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal . cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5722500 Error occurred by the notes remained on the GS205 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal . cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5722200 Error occurred by the notes remained on the GS202 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5722100 Error occurred by the notes remained on the GS201 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5721500 GS205 sensor jam during Withdrawal . "0. During the """""Withdrawal""""" tranjaction, the banknote is staying on the
GS205 sensor1. Open the Lower Unit2. Open the Mid Transport Path3. Remove
the recycle cassette (B)4. Put down the Stage after open the recycle cassette door
(B)5. Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn
substance / material"

5721200 GS202 sensor jam during Withdrawal . "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5721100 GS201 sensor jam during Withdrawal . "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5720500 GS205 light jam error during Withdrawal . "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side"

571SZ00 Failure to separate required Notes in the RC1 while "1. Check the remained count in the RC in the RC"
withdrawal stops to sepatate 0 count.
571S300 An inoperable command, Withdrawal Ready is issued "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
to RC1 during Withdrawal Ready. occurred (message timeout error) after initialization"

571S200 Undefined command of RC1 during Withdrawal. 1. Operate to initialize BRM(Recovery)


571S100 Undefined return value of RC1 during Withdrawal. 1. Operate to initialize BRM(Recovery)
571RJ00 RC1 message timeout error during Withdrawal . "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

571R300 RC1 message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Error. occurred (message timeout error) after initialization"

571R200 RC1 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in theWithdrawal. occurred (message timeout error) after initialization"

571R100 RC1 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal. occurred (message timeout error) after initialization"

571NL00 "Case of below is semi OK.When RC1 setting count is "1. Check RC1 actual count and SPL screen count.2. Setting RC1 count match
0 during withdrawal, separation is set to sop. Actual actual count.3. Operate to initialize BRM(Recovery)"
count is more than remain count, remain count is more
than require count.."

© Hyosung TNS Inc. All Rights Reserved. 240


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
571K100 Requried separate note count of RC1 is 0 during 1. Operate to initialize BRM(Recovery)
571J200 Withdrawal.
RC1 empty during Withdrawal. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Check the notes remain after open the recycle cassette door(A)5. Fill
up the Notes if there are no notes6. Check whether the sensor is contaminated if
there are Notes."

571GL00 Failure to move RC1 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal.(Motor status error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS107 sensor status if there are No notes or substance"

571GK00 Failure of RC1 stack roller retreat during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal.(Motor status error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

571GJ00 Failure of RC1 stack roller retreat during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
.(Overrun) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

571GC00 Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
during Withdrawal . wheels on the upper side.5. See whether GS107 works fine if there is nothing
jammed."

571GB00 Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
during Withdrawal . wheels on the upper side.5. See whether GS107 works fine if there is nothing
jammed."

571GA00 RC1 solenoid echo error during Withdrawal . "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette(A) and reload4. Replace the cassette when same error occurs"

571G800 Failure to RC1 push pressure movement during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal . cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the upper side of the recycle cassette"

571G700 Failure to move RC1 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal . cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

571G600 Exceeds retry count limit of detecting RC1 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Withdrawal. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

571G500 Failure of RC1 stack roller retreat during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
.(sensor error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

571G400 Failure to upword moving of PP during RC1 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Withdrawal. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

571G300 Failure to PP stack roller retratment position movement "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during separate again from RC1 separate during cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
Withdrawal. the jam removal knob rotates softly"

571G200 Failure to move stack position of RC1 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal . cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

571G100 Failure of return notes to RC1 during Withdrawal . "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 241


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
571C100 RC1 mis-pickup during Withdrawal . "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the upper and the Notes"

5717500 Error occurred by the notes disorder on the GS105 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal . cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5716500 Error occurred by the Return Transport Path(GS105) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal . cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5715500 Error occurred by the Transport Path on the GS105 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal . cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5712500 Error occurred by the notes remained on the GS105 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal . cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5712200 Error occurred by the notes remained on the GS102 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5712100 Error occurred by the notes remained on the GS101 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal . cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5711500 GS105 sensor jam during Withdrawal . "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5711200 GS102 sensor jam during Withdrawal . "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5711100 GS101 sensor jam during Withdrawal . "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5710500 GS105 light jam error during Withdrawal . "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side"

570RJ00 BM message timeout error during Stop Ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal. occurred (message timeout error) after initialization"

570R300 BM message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Error. occurred (message timeout error) after initialization"

© Hyosung TNS Inc. All Rights Reserved. 242


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
570R200 BM message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in Withdrawal . occurred (message timeout error) after initialization"

570R100 BM message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal . occurred (message timeout error) after initialization"

570QA00 BC open error during Withdrawal . "1. Open the upper unit2. Open the customer service module (CSM)3. Check the
lock lever in the BC"
570Q900 BMD removal error during Withdrawal . 1. Check the lower Unit load/removal
570Q800 BMD inter lock error during Withdrawal . "1. Check the lower Unit load/removal2. Replace a cherry switch when error
occures"
570Q700 RJC removal error during Withdrawal . "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21)
Load/Removal"
570Q600 CSM open error during Withdrawal . "1. Open the upper unit2. Check to open/close CSM3. Check the sensors GS011"

570Q500 Safe door open error during Withdrawal . 1. Check the safe door open
570Q400 BMU removal error during Withdrawal . 1. Check Load/Removal of the upper unit
570Q300 BMU inter lock error during Deposit Count. "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error
occures"
570Q200 TE open error during Withdrawal . "1. Open the upper Unit2. Check open/close of TE(12)"
570Q100 UTC removal error during Withdrawal . "1. Open the upper unit2. Check removal of the cassette not received(9)"

570NC00 Failure to check the last note at the termination of mid "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
transport path during Withdrawal. occurred (message timeout error) after initialization"

570N900 Pick-up count did not match up with stack count when 1. Operate to initialize BRM(Recovery)
separate end in the Deposit Cancel.
570N800 Continous dark error on the GSx05 to Return Notes 1. Operate to initialize BRM(Recovery)
under auto recoveryduring Withdrawal.
570N700 "GSx05 stack count error to Return Notes under auto 1. Operate to initialize BRM(Recovery)
recoveryduring Withdrawal(Insert over 2 Notes into
570K100 RC)."of failure to duplicate serial number during
Erro "1. Check the duplicate note and remove the note.2. Operate to initialize
Withdrawal.. BRM(Recovery)"
570G200 Failure to 3 Way Gate 120 degree mode conversion "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
during Withdrawal . substance from the gate in the Rear Transport Path"
570G100 Failure to 3 Way Gate 0 degree mode conversion "During the """""Withdrawal""""" tranjaction, the sensor(GS008 & GS009) are not
during Withdrawal . changed """""Dark""""" 1. Open the Upper Unit2. Open the CSM and TE(12)3.
Remove notes and substance in the Rear Transport Path(11)4. Check the
sensor(GS008 & GS009), related cable, motor(GM003) and connetor"

570F700 Decreased encoder count of GM004 moter less than 1. Operate to initialize BRM(Recovery)
previous values during Withdrawal .
570F600 Decreased encoder count of GM002 moter less than 1. Operate to initialize BRM(Recovery)
previous values during Withdrawal .
570F500 Decreased encoder count of GM001 moter less than 1. Operate to initialize BRM(Recovery)
previous values during Withdrawal.
570F400 GM004 motor error during Withdrawal . "0. During the """""Withdrawal""""" tranjaction, the motor(GM004) of the Upper
Unit(BMU) cannot not rotate at normal speed1. Open the Lower Unit2. Check that
the knob of the Mid Transport Path ratate smoothly3. Remove notes and substance
in the Mid Transport Path(13)4. Check whether the sensor(GS023) is contaminated
(blocked) by cash / notes or a foriegn substance / material"

570F200 GM002 motor removal during Withdrawal . "1. Open the upper unit2. Check the Rear Transport Path(8) knob rotates
softly3.Check remained Notes and substance in the upper Transport Path4. Check
the GS007 Sensor"
570F100 GM001 motor removal during Withdrawal . "1. Open the upper unit2. Check the Front Transport Path(4) knob rotates softly
3.Check remained Notes and substance in the upper Transport Path4. Check the
GS804 Sensor"
570DY00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
570DX00 Withdrawal . to synchronizing recognition during
Error of failure 1. Operate to initialize BRM(Recovery)
570DW00 Withdrawal
Error . to synchronizing recognition during
of failure 1. Operate to initialize BRM(Recovery)
570DV00 Withdrawal
Error . to synchronizing recognition during
of failure 1. Operate to initialize BRM(Recovery)
570DU00 Withdrawal
Error . to synchronizing recognition during
of failure 1. Operate to initialize BRM(Recovery)
570DT00 Withdrawal
Error . to synchronizing recognition during
of failure 1. Operate to initialize BRM(Recovery)
570DS00 Withdrawal . to synchronizing recognition during
Error of failure 1. Operate to initialize BRM(Recovery)
570DR00 Withdrawal
Error . to synchronizing recognition during
of failure 1. Initialize BRM unit (recovery)
570DQ00 Withdrawal
Full&ETC error. during Withdrawal . 1. Operate to initialize BRM(Recovery)

© Hyosung TNS Inc. All Rights Reserved. 243


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
570DP00 Connection disorder error during Withdrawal . 1. Operate to initialize BRM(Recovery)
570DN00 Sensor error during Withdrawal . 1. Operate to initialize BRM(Recovery)
570DM00 UV disorder error during Withdrawal . 1. Check the Rejected Notes during withdrawal(Failure to Notes recognition)

570DL00 Image disorder error during Withdrawal . 1. Check the Rejected Notes during withdrawal(Failure to Notes recognition)

570DK00 Edge disorder error during Withdrawal . 1. Check the Rejected Notes during withdrawal(Failure to Notes recognition)

570DJ00 IR disorder error during Withdrawal . 1. Check the Rejected Notes during withdrawal(Failure to Notes recognition)

570DH00 MR disorder error during Withdrawal . 1. Check the Rejected Notes during withdrawal(Failure to Notes recognition)

570DG00 Denomination disorder error during Deposit Count. 1. Check the Rejected denomination during withdrawal(Including denomination
which did not set up in the cassette)

570DF00 Lenth Shoter(2 notes) error during Withdrawal . "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status
of CSM"
570DE00 Lenth shorter(1 note) error during Withdrawal . "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status
of CSM"
570DD00 Lenth longer(4 notes) error during Withdrawal . "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status
of CSM"
570DC00 Lenth longer(3 notes) error during Withdrawal . "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status
of CSM"
570DB00 Lenth longer(2 notes) error during Withdrawal . "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status
of CSM"
570DA00 Lenth longer(1 note) error during Withdrawal . "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status
of CSM"
570D900 Shift disorder error during Withdrawal . "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status
of CSM"
570D800 Skew disorder error during Withdrawal. "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status
of CSM"
570D700 Gap disorder(2 notes) error during Withdrawal. "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status
of CSM"
570D600 Gap disorder(1 note) error during Withdrawal. "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status
of CSM"
570D500 Double notes disorder error during Withdrawal . "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status
of CSM"
570D400 CST denomination disorder error during Withdrawal . "1. Check the Rejected denomination during withdrawal(Including denomination
which did not set up in the cassette)2. Check the Casstte Connector and cable"

570D300 Outside of denomination error during Withdrawal . 1. Check the Rejected denomination during withdrawal(Including denomination
which did not set up in the cassette)

570D200 Count Limit Exceed error of Maximum Reject in the 1. Check the Rejected denomination during withdrawal(Including denomination
Withdrawal . which did not set up in the cassette)

570D100 Continous Reject error during Withdrawal . "0. During the """""Withdrawal""""" tranjaction, the banknotes are rejected 10 times
continuously 1. Check the Rejected denomination during withdrawal(Including
denomination which did not set up in the cassette)"

5707W00 Error occurred by the notes disorder on the GS802 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Withdrawal . BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

5707Q00 Error occurred by the notes disorder on the GS034 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Withdrawal . notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5707P00 Error occurred by the notes disorder on the GS033 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Withdrawal . notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5707N00 Error occurred by the notes disorder on the GS032 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Withdrawal . notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 244


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5707M00 Error occurred by the notes disorder on the GS031 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Withdrawal . notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5707K00 Error occurred by the notes disorder on the GS703 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Withdrawal . TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5707J00 Error occurred by the notes disorder on the GS619 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Withdrawal . notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5707H00 Error occurred by the notes disorder on the GS618 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Withdrawal . notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5707G00 Error occurred by the notes disorder on the GS614 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Withdrawal . notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

5707B00 Error occurred by the notes disorder on the GS022 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
during Withdrawal . and the foreign substance from the reject cassette (19)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

5707A00 Error occurred by the notes disorder on the GS021 "1. Open the lower unit2. Remove notes and substance in the Mid Transport
during Withdrawal . Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"
5707600 Error occurred by the notes disorder on the GS006 "1. Open the forge note cassette(10)2. Open the TE(Temporary Escrow) (12)3.
during Withdrawal. Remove notes and substance in the Rear Transport Path(7)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

5707500 Error occurred by the notes disorder on the GS005 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes
during Withdrawal . and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5707400 Error occurred by the notes disorder on the GS004 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Withdrawal . cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5707300 Error occurred by the notes disorder on the GS003 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
during Withdrawal . Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5707200 Error occurred by the notes disorder on the GS002 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Withdrawal . BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5707100 Error occurred by the notes disorder on the GS801 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Withdrawal . BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5706B00 Error occurred by the Return Transport Path(GS022) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
during Withdrawal . and the foreign substance from the reject cassette (19)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

5706600 Error occurred by the Return Transport Path(GS006) "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Withdrawal . cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(7)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5706400 Error occurred by the Return Transport Path(GS004) "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Withdrawal . cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5705K00 Error occurred by the Transport Path on the GS703 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Withdrawal . TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

© Hyosung TNS Inc. All Rights Reserved. 245


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5705J00 Error occurred by the Transport Path on the GS619 "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
during Withdrawal . substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5705H00 Error occurred by the Transport Path on the GS618 "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
during Withdrawal . substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5705G00 Error occurred by the Transport Path on the GS614 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Withdrawal . notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

5705500 Error occurred by the Transport Path on the GS005 "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
during Withdrawal . substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5702W00 Error occurred by the notes remained on the GS802 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Withdrawal . BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

5702Q00 Error occurred by the notes remained on the GS034 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Withdrawal . notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5702P00 Error occurred by the notes remained on the GS033 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Withdrawal . notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5702N00 Error occurred by the notes remained on the GS032 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Withdrawal . notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5702M00 Error occurred by the notes remained on the GS031 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Withdrawal . notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5702K00 Error occurred by the notes remained on the GS703 "0. During the """""Withdrawal""""" tranjaction, the banknote is staying on the
during Withdrawal . GS703 sensor1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3.
Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport
Path(11)"
5702J00 Error occurred by the notes remained on the GS619 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Withdrawal . notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5702H00 Error occurred by the notes remained on the GS618 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Withdrawal . notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5702G00 Error occurred by the notes remained on the GS614 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Withdrawal . notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

5702B00 Error occurred by the notes remained on the GS022 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
during Withdrawal . and the foreign substance from the reject cassette (19)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

5702A00 Error occurred by the notes remained on the GS021 "0. During the """""Withdrawal""""" tranjaction, the banknote is staying on the
during Withdrawal . GS021 sensor1. Open the Lower Unit(BMD)2. Remove notes and substance in the
Mid Transport Path(13)3. Check whether the sensor(GS021) is contaminated
(blocked) by cash / notes or a foriegn substance / material4. Check the interface of
the Upper Unit(BMU) and the Lower Unit(BMD)"

5702600 Error occurred by the notes remained on the GS006 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Withdrawal . cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(7)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

© Hyosung TNS Inc. All Rights Reserved. 246


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5702500 Error occurred by the notes remained on the GS005 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes
during Withdrawal . and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5702400 Error occurred by the notes remained on the GS004 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Withdrawal . cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5702300 Error occurred by the notes remained on the GS003 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
during Withdrawal . Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5702200 Error occurred by the notes remained on the GS002 "0. During the """""Withdrawal""""" tranjaction, the banknote is staying on the
during Withdrawal . GS002 sensor1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3.
Remove notes and substance in the Rear Transport Path(11)4. Check whether the
sensor is contaminated (blocked) by cash / notes or a foriegn substance /
material5. Check the interface of the Upper Unit(BMU) and the Lower Unit(BMD)"

5702100 Error occurred by the notes remained on the GS801 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Withdrawal . BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5701W00 GS802 dark jam error during Withdrawal . "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

5701Q00 GS034 dark jam error during Withdrawal . "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5701P00 GS033 dark jam error during Withdrawal . "0. During the """""Withdrawal""""" tranjaction, the banknote is staying on the
GS033 sensor1. Open the Lower Unit2. Rotate the knob of the Mid Transport
Path3. Remove notes and substance in the Mid Transport Path(13)4. Check
whether the sensor is contaminated (blocked) by cash / notes or a foriegn
substance / material"

5701N00 GS032 dark jam error during Withdrawal . "0. During the """""Withdrawal""""" tranjaction, the banknote is staying on the
GS032 sensor1. Open the Lower Unit2. Rotate the knob of the Mid Transport
Path3. Remove notes and substance in the Mid Transport Path(13)4. Check
whether the sensor is contaminated (blocked) by cash / notes or a foriegn
substance / material"

5701M00 GS031 dark jam error during Withdrawal . "0. During the """""Withdrawal""""" tranjaction, the banknote is staying on the
GS031 sensor1. Open the Lower Unit2. Rotate the knob of the Mid Transport
Path3. Remove notes and substance in the Mid Transport Path(13)4. Check
whether the sensor is contaminated (blocked) by cash / notes or a foriegn
substance / material"

5701K00 GS703 dark jam error during Withdrawal . "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5701J00 GS619 dark jam error during Withdrawal . "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5701H00 GS618 dark jam error during Withdrawal . "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5701G00 GS614 dark jam error during Withdrawal . "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 247


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5701B00 GS022 dark jam error during Withdrawal . "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
and the foreign substance from the reject cassette (19)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

5701A00 GS021 dark jam error during Withdrawal . "0. During the """""Withdrawal""""" tranjaction, the banknote is staying on the
GS021 sensor1. Open the Lower Unit(BMD)2. Remove notes and substance in the
Mid Transport Path(13)3. Check whether the sensor(GS021) is contaminated
(blocked) by cash / notes or a foriegn substance / material"

5701600 GS006 dark jam error during Withdrawal . "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the
cassette not received(9)4. Remove substance in the Rear Transport Path(7)5.
Check whether the sensor is contaminated or not if there are No notes or
substance."

5701500 GS005 dark jam error during Withdrawal . "0. During the """""Withdrawal""""" tranjaction, the banknote is staying on the
GS005 sensor1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3.
Remove notes and substance in the Rear Transport Path(11)4. Check whether the
sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"

5701400 GS004 dark jam error during Withdrawal . "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the
cassette not received(9)4. Remove substance in the Rear Transport Path(8)5.
Check whether the sensor is contaminated or not if there are No notes or
substance."

5701300 GS003 dark jam error during Withdrawal . "1. Open the upper unit. 2. Open TE(12) 3. Open the Rear Transport Path(6)4.
Remove the notes and substance on the Rear Transport Path(6)5. Check whether
the sensor is contaminated or not if there are No notes or substance "

5701200 GS002 dark jam error during Withdrawal . "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5701100 GS801 dark jam error during Withdrawal . "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5700W00 GS802 light jam error during Withdrawal . "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
BC(5)4. Remove Jam in the BC(5)."
5700Q00 GS034 light jam error during Withdrawal . "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the
Jam on the Mid Transport Path(13). "
5700P00 GS033 light jam error during Withdrawal . "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the
Jam on the Mid Transport Path(13). "
5700N00 GS032 light jam error during Withdrawal . "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the
Jam on the Mid Transport Path(13). "
5700M00 GS031 light jam error during Withdrawal . "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the
Jam on the Mid Transport Path(13). "
5700K00 GS703 light jam error during Withdrawal . "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
TE(12)4. Remove the Jam on the Rear Transport Path(11)."

5700J00 GS619 light jam error during Withdrawal . "1. Open the upper unit2. Open the CSM and TE(12)3. Open the Rear Transport
Path(6)4. Remove Jam between the Rear Transport Path(6) and the Rear
Transport Path(11)."
5700H00 GS618 light jam error during Withdrawal "0. During the """""Deposit""""" tranjaction, the banknote is staying on the note
transport path between the GS003 and GS618 sensor1. Open the Upper Unit2.
Open the customer service module (CSM)3. Remove Jam in the Rear Transport
Path(11).4. Check whether the sensor is contaminated (blocked) by cash / notes or
a foriegn substance / material"

5700G00 GS614 light jam error during Withdrawal . "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
Jam between the CSM(3) and the Rear Transport Path(11)."

5700A00 GS021 light jam error during Withdrawal . "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the
Jam on the Mid Transport Path(13). "
5700500 GS005 light jam error during Withdrawal . "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
Transport Path(6)4. Remove Jam between the Rear Transport Path(6) and the
TE(12)."

© Hyosung TNS Inc. All Rights Reserved. 248


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5700300 GS003 light jam error during Withdrawal . "1. Open the upper unit2. Open the CSM and TE(12)3. Open BC(5) and Rear
Transport Path(6)4. Remove the Jam between BC(5) and Rear Transport Path(6)."

5700200 GS002 light jam error during Withdrawal . "0. During the """""Withdrawal""""" tranjaction, the banknote is staying on the note
transport path between the GS021 and the GS0021. Open the Lower Unit2. Rotate
the knob of the Mid Transport Path3. Remove notes and substance in the Mid
Transport Path(13)4. Check whether the sensor is contaminated (blocked) by cash
/ notes or a foriegn substance / material5. Check the interface of the Upper
Unit(BMU) and the Lower Unit(BMD)"

5700100 GS801 light jam error during Withdrawal . "0. During the """""Withdrawal""""" tranjaction, the banknote is staying on the note
transport path between the Mid Transport Path and the BC1. Open the Upper
Unit.2. Check the Front Transport Path(4) knob rotates softly3.Check remained
Notes and substance in the upper Transport Path4. Open the Lower Unit5. Open
the Mid Transport Path6. Rotate the knob of the Mid Transport Path7. Remove the
Jam on the Mid Transport Path(13)."

56US300 USB command data length error during Withdrawal "1. Check USB connection2. Operate to initialize BRM(Recovery)"
Ready.
56US100 USB Sequence duplicated number error during 1. Restart over AP-SP
Withdrawal Ready.
56BS200 RBU connection MI error during Withdrawal Ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

56BS100 RBU connection sequence error during Withdrawal "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready. occurred (message timeout error) after initialization"

56BS000 RBU communication timeout error during Withdrawal "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready. occurred (message timeout error) after initialization"

56ARJ00 Message timeout error during Stop Ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Ready. occurred (message timeout error) after initialization"

56ARC00 BC reponse message timeout error during Withdrawal "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready. occurred (message timeout error) after initialization"

56AR700 Message timeout error of RBU response during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Ready. occurred (message timeout error) after initialization"

56AR300 Message timeout error during error postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Ready. occurred (message timeout error) after initialization"

56AR200 Message timeout error during transation operation in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal Ready. occurred (message timeout error) after initialization"

56AR100 Message timeout error during operation ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Ready . occurred (message timeout error) after initialization"

56AH500 Error to NVRAM(128denominations) Read/ Write "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
during Withdrawal Ready. occurred (message timeout error) after initialization"

56AEF00 RBU RS485 connection line disorder during Withdrawal "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready. occurred (message timeout error) after initialization"

56AEE00 RBU RS485 communication sequence disorder during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Ready. occurred (message timeout error) after initialization"

56AE600 Error to received Withdrawal Ready during TE Button "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Operating. occurred (message timeout error) after initialization"

56AE400 Withdrawal Ready transaction was executed without "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Initializing after power on. for TM Test-> Initail Info Set -> Initialization"
56AE300 Received execute command without Read System Info. "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
during Withdrawal Ready. for TM Test-> Initail Info Set -> Initialization"
56AE200 Status on not operation receiption command during "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Withdrawal Ready. for TM Test-> Initail Info Set -> Initialization"

© Hyosung TNS Inc. All Rights Reserved. 249


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
56AE100 Received operation command without Initail Info Set "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
during Withdrawal Ready. for TM Test-> Initail Info Set -> Initialization"
56AAF00 Status of RC empty before the operation during "1. Open the lower unit2. Open the Mid Transport Path3. Check the residual notes
Withdrawal Ready. quantity in the recycle cassettes(A~E) "
56AAE00 Status of UTC2 full before the operation during "1. Open the upper unit2. Open the forge note cassette(103. Check the forge note
Withdrawal Ready . cassette(10) is full"
56AAD00 Status of UTC1 full before the operation during "1. Open the upper unit2. Open the cassette not received(9)3. Check the cassette
Withdrawal Ready. not received(9) is full"
56AAC00 Status of RJC full before the operation during "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject
Withdrawal Ready. cassette(21)4. Remove notes after checking notes full in the cassette5. Check
whether the sensor is contaminated or not if a cassette is empty."

56AAB00 Status of RC full before the operation during "1. Open the lower unit2. Open the Mid Transport Path3. Check the GSx11 full
Withdrawal Ready. detection sensor of recycle cassettes(A~E) 4. Open the cassette door5. Check
the notes full in the cassette "
56AAA00 Status of BC open before the operation during "1. Open the upper unit2. Check the lock lever in the BC"
Withdrawal Ready.
56AA900 Status of BMD removal before the operation during "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3.
Withdrawal Ready. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur
same error"
56AA800 Status of BMD inter lock detachment before the "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3.
operation during Withdrawal Ready. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur
same error"
56AA700 Status of RJC removal before the operation during "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21)
Withdrawal Ready. Load/Removal"
56AA600 Status of CSM open before the operation during "1. Open the upper Unit2. Check open/close of CSM3. Check sensor GS011"
Withdrawal Ready.
56AA400 Status of BMU removal before the operation during 1. Check Load/Removal of the upper unit
Withdrawal Ready.
56AA300 Status of BMU inter lock detachment before the "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error
operation during Withdrawal Ready. occures"
56AA200 Status of TE open before the operation during "1. Open the upper Unit2. Check open/close of TE(12)"
Withdrawal Ready.
56AA100 Status of UTC removal before the operation during "1. Open the upper unit2. Check removal of the cassette not received(9)"
Withdrawal Ready.
56A2W00 Status of remaining notes on the ReturnTransport "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
Path(GS802) before the operation during Withdrawal BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
Ready . contaminated or not if there are No notes or substance"

56A2Q00 Status of remaining notes on the ReturnTransport Path "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
(GS034) before the operation during Withdrawal Ready notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
. contaminated or not if there are No notes or substance"

56A2P00 Status of remaining notes on the ReturnTransport "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
Path(GS033) before the operation during Withdrawal notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
Ready . contaminated or not if there are No notes or substance"

56A2N00 Status of remaining notes on the ReturnTransport "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
Path(GS032) before the operation during Withdrawal notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
Ready . contaminated or not if there are No notes or substance"

56A2M00 Status of remaining notes on the ReturnTransport "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
Path(GS031) before the operation during Withdrawal notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
Ready . contaminated or not if there are No notes or substance"

56A2K00 Status of remaining notes on the ReturnTransport Path "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
(GS703) before the operation during Withdrawal Ready TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
.
56A2J00 Status of remaining notes on the ReturnTransport "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
Path(GS619) before the operation during Withdrawal notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
Ready . contaminated or not if there are No notes or substance"

56A2H00 Status of remaining notes on the ReturnTransport "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
Path(GS618) before the operation during Withdrawal notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
Ready . contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 250


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
56A2G00 Status of remaining notes on the ReturnTransport "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
Path(GS614) before the operation during Withdrawal notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
Ready. not if there are No notes or substance"

56A2B00 Status of remaining notes on the ReturnTransport "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
Path(GS022) before the operation during Withdrawal and the foreign substance from the reject cassette (19)4. Check whether the
Ready. sensor is contaminated or not if there are No notes or substance"

56A2A00 Status of remaining notes on the ReturnTransport "1. Open the lower unit2. Remove notes and substance in the Mid Transport
Path(GS021) before the operation during Withdrawal Path(13)3. Check whether the sensor is contaminated or not if there are No notes
Ready . or substance"
56A2600 Status of remaining notes on the ReturnTransport "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
Path(GS006) before the operation during Withdrawal cassette not received(9)4. Remove notes and substance in the Rear Transport
Ready . Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

56A2500 Status of remaining notes on the ReturnTransport "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes
Path(GS005) before the operation during Withdrawal and substance in the Rear Transport Path(11)4. Check whether the sensor is
Ready. contaminated or not if there are No notes or substance"

56A2400 Status of remaining notes on the ReturnTransport "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
Path(GS004) before the operation during Withdrawal cassette not received(9)4. Remove notes and substance in the Rear Transport
Ready . Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

56A2300 Status of remaining notes on the ReturnTransport "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
Path(GS003) before the operation during Withdrawal Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5.
Ready . Check whether the sensor is contaminated or not if there are No notes or
substance"

56A2200 Status of remaining notes on the ReturnTransport "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
Path(GS002) before the operation during Withdrawal BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Ready. Check whether the sensor is contaminated or not if there are No notes or
substance"
56A2100 Status of remaining notes on the ReturnTransport "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
Path(GS801) before the operation during Withdrawal BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Ready. Check whether the sensor is contaminated or not if there are No notes or
substance"
569P100 RJC motor error during Withdrawal Ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject
cassette(21)4. Check the stage after open the door and push the lever5. Check the
sensor."
569J100 RJC full detection error during Withdrawal Ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject
cassette(21)4. Remove notes after checking notes full in the cassette5. Check
whether the sensor is contaminated or not if a cassette is empty."

5691500 RJC GSA05 dark jam error druing Withdrawal Ready. "1. Open the lower unit2. Open the Mid Transport Path3. Open the reject
cassette(21)4. Remove substance in the reject cassette(21)5. Check whether the
sensor is contaminated or not if there are No notes or substance."

5691300 RJC GSA03 dark jam error during Withdrawal Ready. "1. Open the lower unit2. Open the Mid Transport Path3. Open the reject
cassette(21)4. Remove substance in the reject cassette(21)5. Check whether the
sensor is contaminated or not if there are No notes or substance."

568S900 Receive retry error from BC during Depost End. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

568S400 Receive ETC. error from BC during Withdrawal Ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

568S200 Receive abnormal BCC from BC during Withdrawal "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready. occurred (message timeout error) after initialization"

568S100 Receive abnormal MI from BC during Withdrawal "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready. occurred (message timeout error) after initialization"

568RJ00 BC message timeout error during Stop Ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Ready. occurred (message timeout error) after initialization"

© Hyosung TNS Inc. All Rights Reserved. 251


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
568R900 BC message timeout error during Withdrawal Ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

568R300 BC message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Ready Error. occurred (message timeout error) after initialization"

568R200 BC message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Withdrawal Ready. occurred (message timeout error) after initialization"

568R100 BC message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal Ready. occurred (message timeout error) after initialization"

568HS29 Error of the BC Stop MR/UV/DD Sampling BCU Ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Withdrawal Ready. occurred after initialization"
568HS28 Error of the BC Stop DAC Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Withdrawal Ready. occurred after initialization"
568HS22 Error of the BC Stop Sensor(MR/UV/DD/Gate) Power "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Off Scan Driver Init During in the Withdrawal Ready. occurred after initialization"
568HS1B Error of the Hall Sensor Shading Fail BCU Ready "1. Retry to Hall Sensor Shading"
During in the Withdrawal Ready.
568HS1A Error of the Hall Sensor Dac Set Fail BCU Ready "1. Check to Hall Sensor2. Check to Hall Sensor Connected Cable"
During in the Withdrawal Ready.
568HS19 Error of the MR/UV/DD Sampling BCU Ready During "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Withdrawal Ready. occurred after initialization"
568HS18 Error of the DAC Set Fail BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Ready. occurred after initialization"
568HS17 Error of the AFE Chip Set BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Ready. occurred after initialization"
568HS15 Error of the CIS Shading BCU Ready During in the "1. Retry to Cis Sensor Shading"
Withdrawal Ready.
568HS14 Error of the Light Source Set Fail BCU Ready During in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal Ready. occurred after initialization"
568HS13 Error of the CIS Led On Value Set Fail BCU Ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Withdrawal Ready. occurred after initialization"
568HS12 Error of the Sensor(MR/UV/DD/Gate) Power Off BCU "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready During in the Withdrawal Ready. occurred after initialization"
568HS11 Error of the Fpga Write BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Ready. occurred after initialization"
568HS08 Error of the DAC Set Fail Scan Driver Init During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Ready. occurred after initialization"
568HS05 Error of the CIS Shading Scan Driver Init During in the 1. Retry to Cis Sensor Shading
Withdrawal Ready.
568HS04 Error of the Light Source Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Withdrawal Ready. occurred after initialization"
568HS03 Error of the CIS Led On Value Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Withdrawal Ready. occurred after initialization"
568HS02 Error of the Sensor(MR/UV/DD/Gate) Power Off Scan "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Driver Init During in the Withdrawal Ready. occurred after initialization"
568HS01 Error of the Fpga Write Scan Driver Init During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Ready. occurred after initialization"
568HJ03 Error of Currency Set Recognition Algorithm in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Ready. occurred after initialization"
568HJ02 Error of Ready Recognition Algorithm in the Withdrawal "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready. occurred after initialization"
568HJ01 Error of Initialize Recognition Algorithm in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Ready. occurred after initialization"
568HI04 Error of Timeout during BcUsbTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Ready. occurred after initialization"
568HI03 Error of Timeout during UartTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Ready. occurred after initialization"
568HI02 Error of Timeout during ScanTask Message Message "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Withdrawal Ready. occurred after initialization"
568HI01 Error of Timeout during RecogTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Ready. occurred after initialization"
568HG37 Error of transaction setting during receiving BCU "1. Check to the transaction setting2. Operate to initialize BRM(Recovery)3. Reboot
mode command in the Withdrawal Ready . the system when same error occurred (message timeout error) after initialization"

© Hyosung TNS Inc. All Rights Reserved. 252


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
568HG36 Error of recognized mode during receiving BCU mode "1. Check to the recoginzed mode2. Operate to initialize BRM(Recovery)3. Reboot
command in the Withdrawal Ready . the system when same error occurred (message timeout error) after initialization"

568HG24 Error of encoder set-up mode during receiving BCU "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
ready command in the Withdrawal Ready . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

568HG23 Error of set up for DD sensor DAC during receiving "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
BCU ready command in the Withdrawal Ready . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

568HG22 Error of DD sensor initialization during receiving BCU "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
ready command in the Withdrawal Ready . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

568HG21 Error of power on during receiving BCU ready "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
command in the Withdrawal Ready . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

568HG20 Error to initialize CIS during receiving BCU ready "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
command in the Withdrawal Ready . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

568HG12 BC spec differs from data write command paramter "1. Check the BCU specifications.2. Operate to initialize BRM(Recovery)3. Reboot
during Withdrawal Ready . the system when same error occurred after initializatio"

568HG11 Error of no country code set up during receiving BCU "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system
ready command in the Withdrawal Ready . when same error occurred after initialization"
568HG10 Error of no recognition DB for the country during "1. Check the country 2. Download DB again after delecting all recognition DB3.
receiving BCU data write command in the Withdrawal Operate to initialize BRM(Recovery)4. Reboot the system when same error
Ready . occurred after initialization"
568HG09 Error of country-code set up during receiving BCU data "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system
write command in the Withdrawal Ready . when same error occurred after initialization"
568HG08 Error of available support country numbers set up "1. Check the country2. Operate to initialize BRM(Recovery)3. Reboot the system
during receiving BCU data write command in the when same error occurred after initialization"
568HG07 Withdrawal
Error of BCUReady .
undefined command reception during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Ready. occurred after initialization"
568HG06 Error of the BC insert direction during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Withdrawal Ready. occurred after initialization"
568HG05 Error of the recognition level set up during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Withdrawal Ready. occurred after initialization"
568HG04 Error of mode set up during BCU ready command in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal Ready. occurred after initialization"
568HG03 Error of the transaction ready set up during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Withdrawal Ready. occurred after initialization"
568HG02 Error of the recognition level set up during BCU mode "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Withdrawal Ready. occurred after initialization"
568HG01 Error of mode set up during BCU Mode Command in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal Ready. occurred after initialization"
568HF20 Error to load recognition DB #10 during Withdrawal "1.Download DB again after delecting all recognition DB2. Operate to initialize
Ready. BRM(Recovery)"
568HF19 Error to load recognition DB #09 during Withdrawal "1.Download DB again after delecting all recognition DB2. Operate to initialize
Ready. BRM(Recovery)"
568HF18 Error to load recognition DB #08 during Withdrawal "1.Download DB again after delecting all recognition DB2. Operate to initialize
Ready. BRM(Recovery)"
568HF17 Error to load recognition DB #07 during Withdrawal "1.Download DB again after delecting all recognition DB2. Operate to initialize
Ready. BRM(Recovery)"
568HF16 Error to load recognition DB #06 during Withdrawal "1.Download DB again after delecting all recognition DB2. Operate to initialize
Ready. BRM(Recovery)"
568HF15 Error to load recognition DB #05 during Withdrawal "1.Download DB again after delecting all recognition DB2. Operate to initialize
Ready. BRM(Recovery)"
568HF14 Error to load recognition DB #04 during Withdrawal "1.Download DB again after delecting all recognition DB2. Operate to initialize
Ready. BRM(Recovery)"
568HF13 Error to load recognition DB #03 during Withdrawal "1.Download DB again after delecting all recognition DB2. Operate to initialize
Ready. BRM(Recovery)"
568HF12 Error to load recognition DB #02 during Withdrawal "1.Download DB again after delecting all recognition DB2. Operate to initialize
Ready. BRM(Recovery)"
568HF11 Error to load recognition DB #01 during Withdrawal "1.Download DB again after delecting all recognition DB2. Operate to initialize
Ready. BRM(Recovery)"

© Hyosung TNS Inc. All Rights Reserved. 253


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
568HF09 Error to FPGA Read during Withdrawal Ready. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."

568HF08 Error to FPGA initialize during Withdrawal Ready. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."

568HF07 Error to load to info of BC FPGA header during "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
Withdrawal Ready.
568HF06 Error to BC FPGA configuration during Withdrawal "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
Ready.
568HF05 Error to BC FPGA data checksum during Withdrawal "1. Check to BC FPGA File2. Operate to initialize BRM(Recovery)"
568HF04 Ready.
Error to load recognition DB table during Withdrawal "1.Download DB again after delecting all recognition DB2. Operate to initialize
Ready. BRM(Recovery)"
568HF03 Error to load shading data of the CIS during Withdrawal "1. Operate shading in the BC CIS2. Operate to initialize BRM(Recovery)"
Ready.
568HA15 Error GS801A, GS801B, GS802A, GS802B during "1. Check GS801A, GS801B, GS802A, GS802B2. Operate to initialize
Withdrawal Ready. BRM(Recovery)"
568HA14 Error GS801B, GS802A, GS802B during Withdrawal "1. Check GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)"
Ready.
568HA13 Error GS801A, GS802A, GS802B during Withdrawal "1. Check GS801A, GS802A, GS802B2. Operate to initialize BRM(Recovery)"
Ready.
568HA12 Error GS802A, GS802B during Withdrawal Ready. "1. Check GS802A, GS802B2. Operate to initialize BRM(Recovery)"

568HA11 Error GS801A, GS801B, GS802B during Withdrawal "1. Check GS801A, GS801B, GS802B2. Operate to initialize BRM(Recovery)"
Ready.
568HA10 Error GS801B, GS802B during Withdrawal Ready. "1. Check GS801B, GS802B2. Operate to initialize BRM(Recovery)"

568HA09 Error GS801A, GS802B during Withdrawal Ready. "1. Check GS801A, GS802B2. Operate to initialize BRM(Recovery)"

568HA08 Error GS802B during Withdrawal Ready. "1. Check GS802B2. Operate to initialize BRM(Recovery)"
568HA07 Error GS801A, GS801B, GS802A during Withdrawal "1. Check GS801A, GS801B, GS802A2. Operate to initialize BRM(Recovery)"
Ready.
568HA06 Error GS801B, GS802A during Withdrawal Ready. "1. Check GS801B, GS802A2. Operate to initialize BRM(Recovery)"

568HA05 Error GS801A, GS802A during Withdrawal Ready. "1. Check GS801A, GS802A2. Operate to initialize BRM(Recovery)"

568HA04 Error GS802A during Withdrawal Ready. "1. Check GS802A2. Operate to initialize BRM(Recovery)"
568HA03 Error GS801A, GS801B during Withdrawal Ready. "1. Check GS801A, GS801B2. Operate to initialize BRM(Recovery)"

568HA02 Error GS801B during Withdrawal Ready. "1. Check GS801B2. Operate to initialize BRM(Recovery)"
568HA01 Error GS801A during Withdrawal Ready. "1. Check GS801A2. Operate to initialize BRM(Recovery)"
567RJ00 TE message timeout error during Stop Ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Ready. occurred (message timeout error) after initialization"

567R300 TE message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Ready Error. occurred (message timeout error) after initialization"

567R200 TE message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
int the Withdrawal Ready. occurred (message timeout error) after initialization"

567R100 TE message timeout error during operation ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Ready. occurred (message timeout error) after initialization"

567J100 TE drum full during Withdrawal Ready. "1. Open the upper unit2. Check the notes remain in the TE(12)3. Remove notes
remain in the TE"
567G700 Detect the rear end in the tape during Withdrawal "1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether
Ready. black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"

567G500 Detect the front end in the tape during Withdrawal "1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of
Ready. tape's front end is black in the TE(12)4. Remove notes remain in the TE"

567G400 No detect the front end in the tape during Withdrawal "1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of
Ready. tape's front end is black in the TE(12)4. Remove notes remain in the TE"

567G300 Moter stop disorder during Withdrawal Ready. "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"

567G200 Motor's separate Direction running disorder during "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
Withdrawal Ready.
567G100 Motor's stack direction running disorder during "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
Withdrawal Ready.

© Hyosung TNS Inc. All Rights Reserved. 254


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5672800 Error occurred by the notes remained on the GS709 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
Withdrawal Ready. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5672300 Error occurred by the notes remained on the GS703 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
Withdrawal Ready. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5672200 Error occurred by the notes remained on the GS702 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
Withdrawal Ready. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5672100 Error occurred by the notes remained on the GS701 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
Withdrawal Ready. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5671300 GS703 dark jam during Withdrawal Ready. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

566RJ00 CSM message timeout error during Stop Ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Ready. occurred (message timeout error) after initialization"

566R300 CSM message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Ready Error. occurred (message timeout error) after initialization"

566R200 CSM message timeout error during transaction "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
operation in the Withdrawal Ready . occurred (message timeout error) after initialization"

566R100 CSM message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
theWithdrawal Ready . occurred (message timeout error) after initialization"

566PA00 PP ready stop error during Withdrawal Ready . 1. Operate to initialize BRM(Recovery)
566P900 Error of reverting notes during Withdrawal Ready . "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check
the knob rotates softly in the CSM(2) 4. Check the knob rotates softly in the
CSM(3)"
566P800 PP stack control(during stacking) error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Withdrawal Ready . Check PP rotates softly using knob of the CSM(1)"
566P700 PP separate control(during separating) error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Withdrawal Ready . Check PP rotates softly using knob of the CSM(1)"
566P600 PP notes alignment error during Withdrawal Ready . "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Check PP rotates softly using knob of the CSM(1)"
566P500 PP notes out error during Withdrawal Ready . "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Check PP rotates softly using knob of the CSM(1)"
566P400 PP lose return position movement error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Withdrawal Ready . Check PP rotates softly using knob of the CSM(1)"
566P300 PP separate position movement error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Withdrawal Ready . Check PP rotates softly using knob of the CSM(1)"
566P200 PP deposit position movement error during Withdrawal "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Ready . Check PP rotates softly using knob of the CSM(1)"
566P100 PP withdrawal(stack) position movement error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Withdrawal Ready . Check PP rotates softly using knob of the CSM(1)"
566M600 Shutter Close error initializing stopper during "1. Open the upper unit2. Check knob rotates softly in the CSM(1)3. Check inside
Withdrawal Ready. of CSM"
566M400 Stopper down error during Withdrawal Ready. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check
inside of CSM"
566M300 Shutter close error during Withdrawal Ready. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check
inside of CSM"
566M100 Stopper Init error during Withdrawal Ready. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check
inside of CSM"
566GF00 Failure to move gate roller to home position during "1. Open the upper unit. 2. Check the knob rotates softly in the CSM(2) "
Withdrawal Ready.
566GE00 Failure to Lift-down during Withdrawal Ready. "1. Open the upper unit. 2. Open the customer service module (CSM)
shutter(1)3.Check the notes and substance inside of the CSM"

566GD00 Failure to Lift-up during Withdrawal Ready. "1. Open the upper unit. 2. Open the customer service module (CSM)
shutter(1)3.Check the notes and substance inside of the CSM"

566GC00 Failure to control stack roller during Withdrawal Ready "1. Open the upper unit2. Check the knob rotates softly in the CSM(3)"
Stack roller (GM605 disorder).
566GB00 Failure to move deposit(stack) position of stack roller "1. Open the upper unit2. Check the knob rotates softly in the CSM(3)"
during Withdrawal Ready Stack roller (GM605
566GA00 disorder).
Failure to move withdrawal(stack) position of stack "1. Open the upper unit2. Check the knob rotates softly in the CSM(3)"
roller during Withdrawal Ready Stack roller (GM605
disorder).

© Hyosung TNS Inc. All Rights Reserved. 255


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
566G800 Failure to revert notes during Withdrawal Ready "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check
(Separate moter disorder). the knob rotates softly in the CSM(2) 4. Check the GS660 sensor status"

566G500 BP notes out error during Withdrawal Ready . "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
substance inside of the CSM"
566G400 BP separate control error during Withdrawal Ready . "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
substance inside of the CSM"
566G300 Error of BP separate position movement during "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
Withdrawal Ready. substance inside of the CSM"
566G200 Error of BP deposit position movement during "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
Withdrawal Ready. substance inside of the CSM"
566G100 Error of BP stack position movement during Withdrawal "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
Ready. substance inside of the CSM"
5662400 Undefined command error of CSM during Withdrawal 1. Operate to initialize BRM(Recovery)
5662100 Ready.
Error of notes remaind in the CSM during Withdrawal "1. Open the upper unit2. Open the CSM(1)3. Remove notes and substance in the
Ready. CSM(1)4. Check whether the sensor is contaminated or not if there are No notes or
substance"
565S300 An inoperable command, Withdrawal Ready is issued "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
to RC5 during Withdrawal Ready. occurred (message timeout error) after initialization"

565S200 Undefined command of RC5 during Withdrawal Ready. 1. Operate to initialize BRM(Recovery)
565S100 Undefined return value of RC5 during Withdrawal 1. Operate to initialize BRM(Recovery)
565RJ00 Ready.
RC5 message timeout error during Stop Ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Ready. occurred (message timeout error) after initialization"

565R300 RC5 message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Ready Error. occurred (message timeout error) after initialization"

565R200 RC5 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Withdrawal Ready . occurred (message timeout error) after initialization"

565R100 RC5 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal Ready. occurred (message timeout error) after initialization"

565J200 RC5 empty duing Withdrawal Ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (E)4. Check the notes remain after Open the recycle cassette door(E)5.
Fill up the Notes if there are no notes6. Check whether the sensor is contaminated
if there are Notes."

565GL00 Failure to move RC5 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal Ready.(Motor status error) cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS507 sensor status if there are No notes or substance"

565GK00 Failure of RC5 stack roller retreat during Withdrawal "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Ready.(Motor status error) cassette (E) . 4. Put down the Stage after open the recycle cassette door
(E)5.Check the jam removal knob rotates softly"

565GJ00 Failure of RC5 stack roller retreat during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Ready.(Overrun) cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check
the jam removal knob rotates softly"

565GE00 Detect GS508(separate pressure) as excessive note at "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
FM homeposition movement durting Withdrawal cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Ready.. Remove note."
565GD00 Detect GS501, GS502 as excessive notes during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal Ready.. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove note."
565GC00 Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
during Withdrawal Ready. wheels on the upper side.5. See whether GS507 works fine if there is nothing
jammed."

565GB00 Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
during Withdrawal Ready. wheels on the upper side.5. See whether GS507 works fine if there is nothing
jammed."

© Hyosung TNS Inc. All Rights Reserved. 256


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
565GA00 RC5 solenoid echo error during Withdrawal Ready. "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle
cassette (E) after removing recycle cassette4. Replace the cassette when same
error occurs"
565G800 Failure to RC5 push pressure movement of during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal Ready. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check
the upper side of the recycle cassette"

565G700 Failure to move RC5 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal Ready. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS507 sensor status if there are No notes or substance"

565G600 Exceeds retry count limit of detecting RC5 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Withdrawal Ready. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check
the jam removal knob rotates softly"

565G500 Failure of RC5 stack roller retreat during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Ready.(sensor error) cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check
the jam removal knob rotates softly"

565G400 Failure to upword moving of PP during RC5 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Withdrawal Ready. cassette (E)4. Open the recycle cassette door (E)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

565G200 Failure to move stack position of RC5 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal Ready. cassette (E)4. Open the recycle cassette door (E)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

565G100 Failure of return notes to RC5 during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Ready. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5657500 Error occurred by the notes disorder on the GS505 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Ready. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5656500 Error occurred by the Return Transport Path(GS505) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Ready . cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5655500 Error occurred by the Transport Path on the GS505 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Ready. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5652500 Error occurred by the notes remained on the GS505 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Ready. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5652200 Error occurred by the notes remained on the GS502 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Ready. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 257


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5652100 Error occurred by the notes remained on the GS501 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Ready. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5651500 GS505 sensor jam during Withdrawal Ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5651200 GS502 sensor jam during Withdrawal Ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5651100 GS501 sensor jam during Withdrawal Ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

564S300 An inoperable command, Withdrawal Ready is issued "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
to RC4 during Withdrawal Ready. occurred (message timeout error) after initialization"

564S200 Undefined command of RC4 during Withdrawal Ready. 1. Operate to initialize BRM(Recovery)
564S100 Undefined return value of RC4 during Withdrawal 1. Operate to initialize BRM(Recovery)
564RJ00 Ready.
RC4 message timeout error during Ready Stio in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Ready. occurred (message timeout error) after initialization"

564R300 RC4 message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Ready Error. occurred (message timeout error) after initialization"

564R200 RC4 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Withdrawal Ready . occurred (message timeout error) after initialization"

564R100 RC4 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal Ready. occurred (message timeout error) after initialization"

564J200 RC4 empty during Withdrawal Ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (D)4. Check the notes remain after Open the recycle cassette door(D)5.
Fill up the Notes if there are no notes6. Check whether the sensor is contaminated
if there are Notes."

564GL00 Failure to move RC4 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal Ready.(Motor status error) cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS407 sensor status if there are No notes or substance"

564GK00 Failure to RC4 stack roller retreat during Withdrawal "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Ready.(Motor status error) cassette (D) . 4. Put down the Stage after open the recycle cassette door
(D)5.Check the jam removal knob rotates softly"

564GJ00 Failure of RC4 stack roller retreat during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Ready.(Overrun) cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Check the jam removal knob rotates softly"

564GE00 Detect GS408(separate pressure) as excessive note at "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
FM homeposition movement durting Withdrawal cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Ready.. Remove note."
564GD00 Detect GS401, GS402 as excessive notes during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal Ready.. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove note."

© Hyosung TNS Inc. All Rights Reserved. 258


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
564GC00 Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
during Withdrawal Ready. wheels on the upper side.5. See whether GS407 works fine if there is nothing
jammed."

564GB00 Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
during Withdrawal Ready. wheels on the upper side.5. See whether GS407 works fine if there is nothing
jammed."

564GA00 RC4 solenoid echo error during Withdrawal Ready. "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle
cassette (D) after removing recycle cassette4. Replace the cassette when same
error occurs"
564G800 Failure to RC4 push pressure movement during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal Ready. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Check the upper side of the recycle cassette"

564G700 Failure to move RC4 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal Ready. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS407 sensor status if there are No notes or substance"

564G600 Exceeds retry count limit of detecting RC4 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Withdrawal Ready. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Check the jam removal knob rotates softly"

564G500 Failure of RC4 stack roller retreat during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Ready.(sensor error) cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Check the jam removal knob rotates softly"

564G400 Failure to upword moving of PP during RC4 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Withdrawal Ready. cassette (D)4. Open the recycle cassette door (D)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

564G200 Failure to move stack position of RC4 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal Ready. cassette (D)4. Open the recycle cassette door (D)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

564G100 Failure of return notes to RC4 during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Ready. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5647500 Error occurred by the notes disorder on the GS405 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Ready . cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5646500 Error occurred by the Return Transport Path(GS405) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Ready . cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5645500 Error occurred by the Transport Path on the GS405 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Ready. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 259


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5642500 Error occurred by the notes remained on the GS405 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Ready. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5642200 Error occurred by the notes remained on the GS402 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Ready. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5642100 Error occurred by the notes remained on the GS401 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Ready. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5641500 GS405 sensor jam during Withdrawal Ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5641200 GS402 sensor jam during Withdrawal Ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5641100 GS401 sensor jam during Withdrawal Ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

563S300 An inoperable command, Withdrawal Ready is issued "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
to RC3 during Withdrawal Ready. occurred (message timeout error) after initialization"

563S200 Undefined command of RC3 during Withdrawal Ready. 1. Operate to initialize BRM(Recovery)
563S100 Undefined return value of RC3 during Withdrawal 1. Operate to initialize BRM(Recovery)
563RJ00 Ready.
RC3 message timeout error during Stop Ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Ready. occurred (message timeout error) after initialization"

563R300 RC3 message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Ready Error. occurred (message timeout error) after initialization"

563R200 RC3 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Withdrawal Ready . occurred (message timeout error) after initialization"

563R100 RC3 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal Ready. occurred (message timeout error) after initialization"

563J200 RC3 empty during Withdrawal Ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (C)4. Check the notes remain after Open the recycle cassette door(C)5.
Fill up the Notes if there are no notes6. Check whether the sensor is contaminated
if there are Notes."

563GL00 Failure to move RC3 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal Ready.(Motor status error) cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS307 sensor status if there are No notes or substance"

563GK00 Failure of RC3 stack roller retreat during Withdrawal "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Ready.(Motor status error) cassette (C) . 4. Put down the Stage after open the recycle cassette door
(C)5.Check the jam removal knob rotates softly"

© Hyosung TNS Inc. All Rights Reserved. 260


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
563GJ00 Failure of RC3 stack roller retreat during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Ready.(sensor error) cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Check the jam removal knob rotates softly"

563GE00 Detect GS308(separate pressure) as excessive note at "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
FM homeposition movement durting Withdrawal cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Ready.. Remove note."
563GD00 Detect GS301, GS302 as excessive notes during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal Ready.. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove note."
563GC00 Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
during Withdrawal Ready. wheels on the upper side.5. See whether GS307 works fine if there is nothing
jammed."

563GB00 Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
during Withdrawal Ready. wheels on the upper side.5. See whether GS307 works fine if there is nothing
jammed."

563GA00 RC3 solenoid echo error during Withdrawal Ready. "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle
cassette (C) after removing recycle cassette4. Replace the cassette when same
error occurs"
563G800 Failure to Push Pressure Movement of RC3 during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal Ready. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Check the upper side of the recycle cassette"

563G700 Failure to move RC3 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal Ready. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS307 sensor status if there are No notes or substance"

563G600 Exceeds retry count limit of detecting RC3 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Withdrawal Ready. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Check the jam removal knob rotates softly"

563G500 Failure of RC3 stack roller retreat during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Ready.(sensor error) cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Check the jam removal knob rotates softly"

563G400 Failure to upword moving of PP during RC3 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Withdrawal Ready . cassette (C)4. Open the recycle cassette door (C)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

563G200 Failure to move stack position of RC3 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal Ready. cassette (C)4. Open the recycle cassette door (C)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

563G100 Failure of return notes to RC3 during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Ready. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5637500 Error occurred by the notes disorder on the GS305 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Ready. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5636500 Error occurred by the Return Trnasport Path(GS305) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Ready . cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 261


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5635500 Error occurred by the Transport Path on the GS305 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Ready. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5632500 Error occurred by the notes remained on the GS305 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Ready. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5632200 Error occurred by the notes remained on the GS302 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Ready. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5632100 Error occurred by the notes remained on the GS305 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Ready. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5631500 GS305 sensor jam during Withdrawal Ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5631200 GS302 sensor jam during Withdrawal Ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5631100 GS301 sensor jam during Withdrawal Ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

562S300 An inoperable command, Withdrawal Ready is issued "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
to RC2 during Withdrawal Ready. occurred (message timeout error) after initialization"

562S200 Undefined command of RC2 during Withdrawal Ready. 1. Operate to initialize BRM(Recovery)
562S100 Undefined return value of RC2 during Withdrawal 1. Operate to initialize BRM(Recovery)
562RJ00 Ready.
RC2 message timeout error during Stop Ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Ready. occurred (message timeout error) after initialization"

562R300 RC2Message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Ready Error. occurred (message timeout error) after initialization"

562R200 RC2 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Withdrawal Ready . occurred (message timeout error) after initialization"

562R100 RC2 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal Ready. occurred (message timeout error) after initialization"

562J200 RC2 empty during Withdrawal Ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (B)4. Check the notes remain after Open the recycle cassette door(B)5.
Fill up the Notes if there are no notes6. Check whether the sensor is contaminated
if there are Notes."

562GL00 Failure to move RC2 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal Ready.(Motor status error) cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS207 sensor status if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 262


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
562GK00 Failure of RC2 stack roller retreat during Withdrawal "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Ready.(Motor status error) cassette (B) . 4. Put down the Stage after open the recycle cassette door
(B)5.Check the jam removal knob rotates softly"

562GJ00 Failure of RC2 stack roller retreat during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Ready.(Overrun) cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check
the jam removal knob rotates softly"

562GE00 Detect GS208(separate pressure) as excessive note at "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
FM homeposition movement durting Withdrawal cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Ready.. Remove note."
562GD00 Detect GS201, GS202 as excessive notes during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal Ready.. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove note."
562GC00 Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
during Withdrawal Ready. wheels on the upper side.5. See whether GS207 works fine if there is nothing
jammed."

562GB00 Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
during Withdrawal Ready. wheels on the upper side.5. See whether GS207 works fine if there is nothing
jammed."

562GA00 RC2 solenoid echo error during Withdrawal Ready. "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle
cassette (B) after removing recycle cassette4. Replace the cassette when same
error occurs"
562G800 Failure to push pressure movement of RC2 during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal Ready. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check
the upper side of the recycle cassette"

562G700 Failure to RC2 push pressure movement during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal Ready. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS207 sensor status if there are No notes or substance"

562G600 Exceeds retry count limit of detecting RC2 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Withdrawal Ready. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check
the jam removal knob rotates softly"

562G500 Failure of RC2 stack roller retreat during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Ready.(sensor error) cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check
the jam removal knob rotates softly"

562G400 Failure to upword moving of PP during RC2 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Withdrawal Ready. cassette (B)4. Open the recycle cassette door (B)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

562G200 Failure to move stack position of RC2 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal Ready. cassette (B)4. Open the recycle cassette door (B)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

562G100 Failure of return notes to RC2 during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Ready. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5627500 Error occurred by the notes disorder on the GS205 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Ready. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 263


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5626500 Error occurred by the Return Trnasport Path(GS205) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Ready. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5625500 Error occurred by the Transport Path on the GS205 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Ready. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5622500 Error occurred by the notes remained on the GS205 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Ready. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5622200 Error occurred by the notes remained on the GS202 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Ready. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5622100 Error occurred by the notes remained on the GS201 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Ready. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5621500 GS205 sensor jam during Withdrawal Ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5621200 GS202 sensor jam during Withdrawal Ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5621100 GS201 sensor jam during Withdrawal Ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

561S300 An inoperable command, Withdrawal Ready is issued "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
to RC1 during Withdrawal Ready. occurred (message timeout error) after initialization"

561S200 Undefined command of RC1 during Withdrawal Ready. 1. Operate to initialize BRM(Recovery)
561S100 Undefined return value of RC1 during Withdrawal 1. Operate to initialize BRM(Recovery)
561RJ00 Ready.
RC1 message timeout error during Withdrawal Ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

561R300 RC1 message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Ready Error. occurred (message timeout error) after initialization"

561R200 RC1 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Withdrawal Ready . occurred (message timeout error) after initialization"

561R100 RC1 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal Ready. occurred (message timeout error) after initialization"

© Hyosung TNS Inc. All Rights Reserved. 264


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
561J200 RC1 empty during operation ready in the Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Ready. cassette (A)4. Check the notes remain after open the recycle cassette door(A)5. Fill
up the Notes if there are no notes6. Check whether the sensor is contaminated if
there are Notes."

561GL00 Failure to move RC1 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal Ready.(Motor status error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS107 sensor status if there are No notes or substance"

561GK00 Failure of RC1 stack roller retreat during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Ready.(Motor status error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

561GJ00 Failure of RC1 stack roller retreat during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Ready.(Overrun) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

561GE00 Detect GS108(separate pressure) as excessive note at "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
FM homeposition movement durting Withdrawal cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Ready.. Remove note."
561GD00 Detect GS101, GS102 as excessive notes during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal Ready.. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove note."
561GC00 Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
during Withdrawal Ready. wheels on the upper side.5. See whether GS107 works fine if there is nothing
jammed."

561GB00 Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
during Withdrawal Ready. wheels on the upper side.5. See whether GS107 works fine if there is nothing
jammed."

561GA00 RC1 solenoid echo error during Withdrawal Ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette(A) and reload4. Replace the cassette when same error occurs"

561G800 Failure to RC1 push pressure movement during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal Ready. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the upper side of the recycle cassette"

561G700 Failure to move RC1 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal Ready. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS107 sensor status if there are No notes or substance"

561G600 Exceeds retry count limit of detecting RC1 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Withdrawal Ready. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

561G500 Failure of RC1 stack roller retreat during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Ready.(sensor error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

561G400 Failure to upword moving of PP during RC1 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Withdrawal Ready. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

561G200 Failure to move stack position of RC1 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Withdrawal Ready. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

© Hyosung TNS Inc. All Rights Reserved. 265


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
561G100 Failure of return notes to RC1 during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Ready. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5617500 Error occurred by the notes disorder on the GS105 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Ready . cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5616500 Error occurred by the ReturnTrnasport Path(GS105) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Ready . cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5615500 Error occurred by the Transport Path on the GS105 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Ready. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5612500 Error occurred by the notes remained on the GS105 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Ready. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5612200 Error occurred by the notes remained on the GS102 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Ready. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5612100 Error occurred by the notes remained on the GS101 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Withdrawal Ready. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5611500 GS105 sensor jam during Withdrawal Ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5611200 GS102 sensor jam during Withdrawal Ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5611100 GS101 sensor jam during Withdrawal Ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

560RJ00 BM message timeout error druing Stop Ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Ready. occurred (message timeout error) after initialization"

560R300 BM message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Withdrawal Ready Error. occurred (message timeout error) after initialization"

560R200 BM message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Withdrawal Ready . occurred (message timeout error) after initialization"

© Hyosung TNS Inc. All Rights Reserved. 266


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
560R100 BM message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Withdrawal Ready . occurred (message timeout error) after initialization"

560NC00 Failure to check the last note at the termination of mid "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
transport path during Withdrawal Ready. occurred (message timeout error) after initialization"

560G200 Failure to 3 Way Gate 120 degree mode conversion "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
during Deposit Count during Withdrawal Ready. substance from the gate in the Rear Transport Path"
560G100 Failure to 3 Way Gate 0 degree mode conversion "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
during Withdrawal Ready. substance from the gate in the Rear Transport Path"
560F700 Decreased encoder count of GM004 moter less than 1. Operate to initialize BRM(Recovery)
previous values during Withdrawal Ready .
560F600 Decreased encoder count of GM002 moter less than 1. Operate to initialize BRM(Recovery)
previous values during Withdrawal Ready.
560F500 Decreased encoder count of GM001 moter less than 1. Operate to initialize BRM(Recovery)
previous values during Withdrawal Ready.
560F400 GM004 motor removal error during Withdrawal Ready. "1. Open the lower unit2. Check the knob rotates in the Mid Transport Path(20)3.
Check the notes and substance inside of the Mid Transport Path4. Check the
sensor GS023 status"
560F200 GM002 motor removal error during Withdrawal Ready. "1. Open the upper unit2. Check the Rear Transport Path(8) knob rotates
softly3.Check remained Notes and substance in the upper Transport Path4. Check
the GS007 Sensor"
560F100 GM001 motor removal error during Withdrawal Ready. "1. Open the upper unit2. Check the Front Transport Path(4) knob rotates softly
3.Check remained Notes and substance in the upper Transport Path4. Check the
GS804 Sensor"
5602W00 Error occurred by the notes remained on the GS802 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Withdrawal Ready. BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

5602Q00 Error occurred by the notes remained on the GS034 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Withdrawal Ready. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5602P00 Error occurred by the notes remained on the GS033 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Withdrawal Ready. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5602N00 Error occurred by the notes remained on the GS032 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Withdrawal Ready. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5602M00 Error occurred by the notes remained on GS031 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Withdrawal Ready. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5602K00 Error occurred by the notes remained on GS703 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Withdrawal Ready. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5602J00 Error occurred by the notes remained on GS619 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Withdrawal Ready. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5602H00 Error occurred by the notes remained on GS618 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Withdrawal Ready. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5602G00 Error occurred by the notes remained on GS614 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Withdrawal Ready. notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

5602B00 Error occurred by the notes remained on GS022 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
during Withdrawal Ready. and the foreign substance from the reject cassette (19)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

5602A00 Error occurred by the notes remained on GS021 "1. Open the lower unit2. Remove notes and substance in the Mid Transport
during Withdrawal Ready. Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"

© Hyosung TNS Inc. All Rights Reserved. 267


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5602600 Error occurred by the notes remained on GS006 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Withdrawal Ready. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(7)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5602500 Error occurred by the notes remained on GS005 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes
during Withdrawal Ready. and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5602400 Error occurred by the notes remained on GS004 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Withdrawal Ready. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5602300 Error occurred by the notes remained on GS003 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
during Withdrawal Ready. Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5602200 Error occurred by the notes remained on GS002 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Withdrawal Ready. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5602100 Error occurred by the notes remained on the GS801 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Withdrawal Ready. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
54US300 USB command data length error during Deposit "1. Check USB connection2. Operate to initialize BRM(Recovery)"
Cancel.
54US100 USB Sequence duplicated number error during Deposit 1. Restart over AP-SP
54BS200 Cancel.
RBU connection MI error during Deposit Cancel. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

54BS100 RBU connection sequence error during Deposit "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Cancel. occurred (message timeout error) after initialization"

54BS000 RBU communication timeout error during Deposit "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Cancel. occurred (message timeout error) after initialization"

54BR700 RBU response message timeout error during Deposit "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Cancel. occurred (message timeout error) after initialization"

54BR000 RBU response timeout during Deposit Cancel. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

54BHG00 NO detectiong nter Lock in the RC EEPROM R/W "1. Check the lower unit status of inter lock2. Exchange or clean the inter lock
during Deposit Cancel. sensor if occur same error"
54BHF00 RC5 EEPROM data verify error during Deposit Cancel. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
54BHE00 RC4 EEPROM data verify error during Deposit Cancel. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
54BHD00 RC3 EEPROM data verify error during Deposit Cancel. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
54BHC00 RC2 EEPROM data verify error during Deposit Cancel. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
54BHB00 RC1 EEPROM data verify error during Deposit Cancel. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
54BHA00 RC5 EEPROM write error during Deposit Cancel. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
54BH900 RC4 EEPROM write error during Deposit Cancel. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
54BH800 RC3 EEPROM write error during Deposit Cancel. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
54BH700 RC2 EEPROM write error during Deposit Cancel. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
54BH600 RC1 EEPROM write error during Deposit Cancel. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
54BH500 RC5 EEPROM read error during Deposit Cancel. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"

© Hyosung TNS Inc. All Rights Reserved. 268


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
54BH400 RC4 EEPROM read error during Deposit Cancel. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
54BH300 RC3 EEPROM read error during Deposit Cancel. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
54BH200 RC2 EEPROM read error during Deposit Cancel. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
54BH100 RC1 EEPROM read error during Deposit Cancel. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
54ARJ00 Message timeout error during Stop Ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Cancel. occurred (message timeout error) after initialization"

54ARC00 BC reponse message timeout error during Deposit "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Cancel. occurred (message timeout error) after initialization"

54ARB00 Message timeout error for processing notes remained "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the auto recovery of Deposit Cancel. occurred (message timeout error) after initialization"

54ARA00 BM reverting notes message timeout error in the Auot "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Repair of Deposit Cancel. occurred (message timeout error) after initialization"

54AR900 Stack ready timeout error in the auto recovery of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Cancel. occurred (message timeout error) after initialization"

54AR700 Message timeout error of RBU response during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Cancel . occurred (message timeout error) after initialization"

54AR300 Message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Cancel Error. occurred (message timeout error) after initialization"

54AR200 Message timeout error during transation operation in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit Cancel . occurred (message timeout error) after initialization"

54AR100 Message timeout error during operation ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Cancel . occurred (message timeout error) after initialization"

54AND00 In case of difference between separate TE notes from 1. Operate to initialize BRM(Recovery)
TE after Deposit Cancel and stack notes to TE after
54ANC00 Deposit
In Cancel.
case of difference between separate TE notes from 1. Operate to initialize BRM(Recovery)
TE and stack notes to CSM + UTC2 + doubted CST
after Deposit Cancel.
54AL100 No notes in the TE during retry Deposit Cancel with 1. Operate to initialize BRM(Recovery)
auto recovery operation because of the error from
54AH500 Deposit
Error Cancel.
to NVRAM(128denominations) Read/ Write "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
during Deposit Cancel. occurred (message timeout error) after initialization"

54AEF00 RBU RS485 connection line disorder during Deposit "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Cancel. occurred (message timeout error) after initialization"

54AEE00 RBU RS485 communication sequence disorder during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Cancel. occurred (message timeout error) after initialization"

54AE600 Error to received deposit cancel during TE Button "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Operating. occurred (message timeout error) after initialization"

54AE400 Deposit Cancel transaction was executed without "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Initializing after power on. for TM Test-> Initail Info Set -> Initialization"
54AE300 Received execute command without Read System Info. "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
during Deposit Cancel. for TM Test-> Initail Info Set -> Initialization"
54AE200 Status on not operation receiption command during "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Deposit Cancel. for TM Test-> Initail Info Set -> Initialization"
54AE100 Received operation command without Initail Info Set "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
during Deposit Cancel. for TM Test-> Initail Info Set -> Initialization"
54AAJ00 Removal statusof RC to store abnormal serial number "1. Open the lower unit2. Open the Mid Transport Path3. Check the recycle
before the operation during Deposit Cancel.. cassette load/removal"
54AAG00 Removal status of RC to store doubted notes before "1. Open the lower unit2. Open the Mid Transport Path3. Check the recycle
the operation during Deposit Cancel. cassette load/removal"
54AAF00 Status of RC empty before the operation during Deposit "1. Open the lower unit2. Open the Mid Transport Path3. Check the residual notes
Cancel. quantity in the recycle cassettes(A~E) "

© Hyosung TNS Inc. All Rights Reserved. 269


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
54AAE00 Status of UTC2 full before the operation during Deposit "1. Open the upper unit2. Open the forge note cassette(103. Check the forge note
Cancel . cassette(10) is full"
54AAD00 Status of UTC1 full before the operation during Deposit "1. Open the upper unit2. Open the cassette not received(9)3. Check the cassette
Cancel. not received(9) is full"
54AAC00 Status of RJC full before the operation during Deposit "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject
Cancel. cassette(21)4. Remove notes after checking notes full in the cassette5. Check
whether the sensor is contaminated or not if a cassette is empty."

54AAB00 Status of RC full before the operation during Deposit "1. Open the lower unit2. Open the Mid Transport Path3. Check the GSx11 full
Cancel. detection sensor of recycle cassettes(A~E) 4. Open the cassette door5. Check
the notes full in the cassette "
54AAA00 Status of BC open error the operation during Deposit "1. Open the upper unit2. Check the lock lever in the BC"
54AA900 Cancel.of BMD removal before the operation during
Status "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3.
Deposit Cancel. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur
same error"
54AA800 Status of BMD inter lock detachment before the "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3.
operation during Deposit Cancel. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur
same error"
54AA700 Status of RJC removal before the operation during "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21)
Deposit Cancel. Load/Removal"
54AA600 Status of CSM open before the operation during "1. Open the upper Unit2. Check open/close of CSM3. Check sensor GS011"
Deposit Cancel.
54AA400 Status of BMU removal before the operation during 1. Check Load/Removal of the upper unit
Deposit Cancel.
54AA300 Status of BMU inter lock detachment before the "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error
operation during Deposit Cancel. occures"
54AA200 Status of TE open before the operation during Deposit "1. Open the upper Unit2. Check open/close of TE(12)"
54AA100 Cancel.of UTC removal before the operation during
Status "1. Open the upper unit2. Check removal of the cassette not received(9)"
Deposit Cancel.
54A2W00 Status of remaining notes on the Return Transport "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
Path(GS802) before the operation during Deposit BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
Cancel . contaminated or not if there are No notes or substance"

54A2Q00 Status of remaining notes on the Return Transport "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
Path(GS034) before the operation during Deposit notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
Cancel . contaminated or not if there are No notes or substance"

54A2P00 Status of remaining notes on the Return Transport "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
Path(GS033) before the operation during Deposit notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
Cancel . contaminated or not if there are No notes or substance"

54A2N00 Status of remaining notes on the Return Transport "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
Path(GS032) before the operation during Deposit notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
Cancel . contaminated or not if there are No notes or substance"

54A2M00 Status of remaining notes on the Transport Path "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
(GS031) before the operation during Deposit Cancel notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
. contaminated or not if there are No notes or substance"

54A2K00 Status of remaining notes on the Transport Path "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
(GS703) before the operation during Deposit Cancel TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
.
54A2J00 Status of remaining notes on the Return Transport Path "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
(GS619) before the operation during Deposit Cancel . notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

54A2H00 Status of remaining notes on the Return Transport Path "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
(GS618) before the operation during Deposit Cancel . notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

54A2G00 Status of remaining notes on the Return Transport Path "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
(GS614) before the operation during Deposit Cancel. notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 270


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
54A2C00 Error occurred by the notes remained in the BCU(CIS 1. Open the upper unit.
Sensor or DD Sensor) during Deposit Cancel . 2. Open CSM
3. Open BC(5)
4. Remove the notes and substance on the Rear Transport Path(4)
5. Check whether the sensor is contaminated or not if there are No notes or
substance

54A2B00 Status of remaining notes on the Return Transport "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
Path(GS022) before the operation during Deposit and the foreign substance from the reject cassette (19)4. Check whether the
Cancel. sensor is contaminated or not if there are No notes or substance"

54A2A00 Status of remaining notes on the Return Transport "1. Open the lower unit2. Remove notes and substance in the Mid Transport
Path(GS021) before the operation during Deposit Path(13)3. Check whether the sensor is contaminated or not if there are No notes
Cancel . or substance"
54A2600 Status of remaining notes on the Return Transport "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
Path(GS006) before the operation during Deposit cassette not received(9)4. Remove notes and substance in the Rear Transport
Cancel . Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

54A2500 Status of remaining notes on the Return Transport "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes
Path(GS005) before the operation during Deposit and substance in the Rear Transport Path(11)4. Check whether the sensor is
Cancel. contaminated or not if there are No notes or substance"

54A2400 Status of remaining notes on the Return Transport "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
Path(GS004) before the operation during Deposit cassette not received(9)4. Remove notes and substance in the Rear Transport
Cancel . Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

54A2300 Status of remaining notes on the Return Transport "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
Path(GS003) before the operation during Deposit Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5.
Cancel . Check whether the sensor is contaminated or not if there are No notes or
substance"

54A2200 Status of remaining notes on the Return Transport "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
Path(GS002) before the operation during Deposit BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Cancel. Check whether the sensor is contaminated or not if there are No notes or
substance"
54A2100 Status of remaining notes on the Return Transport "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
Path(GS801) before the operation during Deposit BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Cancel. Check whether the sensor is contaminated or not if there are No notes or
substance"
549R300 RJC message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Cancel Error. occurred (message timeout error) after initialization"

549R200 RJC message timeout error during transaction "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
operation in the Deposit Cancel. occurred (message timeout error) after initialization"

549R100 RJC message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit Cancel. occurred (message timeout error) after initialization"

549P100 RJC motor error during Deposit Cancel. "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject
cassette(21)4. Check the stage after open the door and push the lever5. Check the
sensor."
549J100 RJC full detection error during Deposit Cancel. "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject
cassette(21)4. Remove notes after checking notes full in the cassette5. Check
whether the sensor is contaminated or not if a cassette is empty."

5491500 RJC GSA05 dark jam error druing Deposit Cancel. "1. Open the lower unit2. Open the Mid Transport Path3. Open the reject
cassette(21)4. Remove notes and substance in the reject cassette(21)5. Check
whether the sensor is contaminated or not if there are No notes or substance"

5491300 RJC GSA03 dark jam error during Deposit Cancel. "1. Open the lower unit2. Open the Mid Transport Path3. Open the reject
cassette(21)4. Remove notes and substance in the reject cassette(21)5. Check
whether the sensor is contaminated or not if there are No notes or substance"

548S900 Receive retry error from BC during Depost End. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

© Hyosung TNS Inc. All Rights Reserved. 271


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
548S400 Receive ETC. error from BC during Deposit Cancel. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

548S200 Receive abnormal BCC from BC during Deposit "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Cancel. occurred (message timeout error) after initialization"

548S100 Receive abnormal MI from BC during Deposit Cancel. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

548R900 BC message timeout error during Deposit Cancel. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

548R300 BC message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Cancel Error. occurred (message timeout error) after initialization"

548R200 BC message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Deposit Cancel. occurred (message timeout error) after initialization"

548R100 BC message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit Cancel. occurred (message timeout error) after initialization"

548HS29 Error of the BC Stop MR/UV/DD Sampling BCU Ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Deposit Cancel. occurred after initialization"
548HS28 Error of the BC Stop DAC Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Deposit Cancel. occurred after initialization"
548HS22 Error of the BC Stop Sensor(MR/UV/DD/Gate) Power "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Off Scan Driver Init During in the Deposit Cancel. occurred after initialization"
548HS1B Error of the Hall Sensor Shading Fail BCU Ready "1. Retry to Hall Sensor Shading"
During in the Deposit Cancel.
548HS1A Error of the Hall Sensor Dac Set Fail BCU Ready "1. Check to Hall Sensor2. Check to Hall Sensor Connected Cable"
During in the Deposit Cancel.
548HS19 Error of the MR/UV/DD Sampling BCU Ready During "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Deposit Cancel. occurred after initialization"
548HS18 Error of the DAC Set Fail BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Cancel. occurred after initialization"
548HS17 Error of the AFE Chip Set BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Cancel. occurred after initialization"
548HS15 Error of the CIS Shading BCU Ready During in the "1. Retry to Cis Sensor Shading"
Deposit Cancel.
548HS14 Error of the Light Source Set Fail BCU Ready During in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit Cancel. occurred after initialization"
548HS13 Error of the CIS Led On Value Set Fail BCU Ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Deposit Cancel. occurred after initialization"
548HS12 Error of the Sensor(MR/UV/DD/Gate) Power Off BCU "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready During in the Deposit Cancel. occurred after initialization"
548HS11 Error of the Fpga Write BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Cancel. occurred after initialization"
548HS08 Error of the DAC Set Fail Scan Driver Init During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Cancel. occurred after initialization"
548HS05 Error of the CIS Shading Scan Driver Init During in the 1. Retry to Cis Sensor Shading
Deposit Cancel.
548HS04 Error of the Light Source Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Deposit Cancel. occurred after initialization"
548HS03 Error of the CIS Led On Value Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Deposit Cancel. occurred after initialization"
548HS02 Error of the Sensor(MR/UV/DD/Gate) Power Off Scan "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Driver Init During in the Deposit Cancel. occurred after initialization"
548HS01 Error of the Fpga Write Scan Driver Init During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Cancel. occurred after initialization"
548HJ03 Error of Currency Set Recognition Algorithm in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Cancel. occurred after initialization"
548HJ02 Error of Ready Recognition Algorithm in the Deposit "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Cancel. occurred after initialization"
548HJ01 Error of Initialize Recognition Algorithm in the Deposit "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Cancel. occurred after initialization"
548HI04 Error of Timeout during BcUsbTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Cancel. occurred after initialization"
548HI03 Error of Timeout during UartTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Cancel. occurred after initialization"

© Hyosung TNS Inc. All Rights Reserved. 272


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
548HI02 Error of Timeout during ScanTask Message Message "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Deposit Cancel. occurred after initialization"
548HI01 Error of Timeout during RecogTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Cancel. occurred after initialization"
548HG37 Error of transaction setting during receiving BCU "1. Check to the transaction setting2. Operate to initialize BRM(Recovery)3. Reboot
mode command in the Deposit Cancel . the system when same error occurred (message timeout error) after initialization"

548HG36 Error of recognized mode during receiving BCU mode "1. Check to the recoginzed mode2. Operate to initialize BRM(Recovery)3. Reboot
command in the Deposit Cancel . the system when same error occurred (message timeout error) after initialization"

548HG24 Error of encoder set-up mode during receiving BCU "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
ready command in the Deposit Cancel . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

548HG23 Error of set up for DD sensor DAC during receiving "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
BCU ready command in the Deposit Cancel . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

548HG22 Error of DD sensor initialization during receiving BCU "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
ready command in the Deposit Cancel . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

548HG21 Error of power on during receiving BCU ready "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
command in the Deposit Cancel . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

548HG20 Error to initialize CIS during receiving BCU ready "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
command in the Deposit Cancel . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

548HG12 BC spec differs from data write command paramter "1. Check the BCU specifications.2. Operate to initialize BRM(Recovery)3. Reboot
during Deposit Cancel . the system when same error occurred after initializatio"

548HG11 Error of no country code set up during receiving BCU "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system
ready command in the Deposit Cancel . when same error occurred after initialization"
548HG10 Error of no recognition DB for the country during "1. Check the country 2. Download DB again after delecting all recognition DB3.
receiving BCU data write command in the Deposit Operate to initialize BRM(Recovery)4. Reboot the system when same error
Cancel . occurred after initialization"
548HG09 Error of country-code set up during receiving BCU data "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system
write command in the Deposit Cancel . when same error occurred after initialization"
548HG08 Error of available support country numbers set up "1. Check the country2. Operate to initialize BRM(Recovery)3. Reboot the system
during receiving BCU data write command in the when same error occurred after initialization"
548HG07 Deposit Cancel
Error of BCU .
undefined command reception during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Cancel. occurred after initialization"
548HG06 Error of the BC insert direction during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Deposit Cancel. occurred after initialization"
548HG05 Error of the recognition level set up during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Deposit Cancel. occurred after initialization"
548HG04 Error of mode set up during BCU ready command in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit Cancel. occurred after initialization"
548HG03 Error of the transaction ready set up during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Deposit Cancel. occurred after initialization"
548HG02 Error of the recognition level set up during BCU mode "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Deposit Cancel. occurred after initialization"
548HG01 Error of mode set up during BCU Mode Command in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit Cancel. occurred after initialization"
548HF20 Error to load recognition DB #10 during Deposit "1.Download DB again after delecting all recognition DB2. Operate to initialize
Cancel. BRM(Recovery)"
548HF19 Error to load recognition DB #09 during Deposit "1.Download DB again after delecting all recognition DB2. Operate to initialize
Cancel. BRM(Recovery)"
548HF18 Error to load recognition DB #08 during Deposit "1.Download DB again after delecting all recognition DB2. Operate to initialize
Cancel. BRM(Recovery)"
548HF17 Error to load recognition DB #07 during Deposit "1.Download DB again after delecting all recognition DB2. Operate to initialize
Cancel. BRM(Recovery)"
548HF16 Error to load recognition DB #06 during Deposit "1.Download DB again after delecting all recognition DB2. Operate to initialize
Cancel. BRM(Recovery)"
548HF15 Error to load recognition DB #05 during Deposit "1.Download DB again after delecting all recognition DB2. Operate to initialize
Cancel. BRM(Recovery)"

© Hyosung TNS Inc. All Rights Reserved. 273


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
548HF14 Error to load recognition DB #04 during Deposit "1.Download DB again after delecting all recognition DB2. Operate to initialize
Cancel. BRM(Recovery)"
548HF13 Error to load recognition DB #03 during Deposit "1.Download DB again after delecting all recognition DB2. Operate to initialize
Cancel. BRM(Recovery)"
548HF12 Error to load recognition DB #02 during Deposit "1.Download DB again after delecting all recognition DB2. Operate to initialize
Cancel. BRM(Recovery)"
548HF11 Error to load recognition DB #01 during Deposit "1.Download DB again after delecting all recognition DB2. Operate to initialize
Cancel. BRM(Recovery)"
548HF09 Error to FPGA Read during Deposit Cancel. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."

548HF08 Error to FPGA initialize during Deposit Cancel. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."

548HF07 Error to load to info of BC FPGA header during Deposit "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
Cancel.
548HF06 Error to BC FPGA configuration during Deposit Cancel. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."

548HF05 Error to BC FPGA data checksum during Deposit "1. Check to BC FPGA File2. Operate to initialize BRM(Recovery)"
548HF04 Cancel.
Error to load recognition DB table during Deposit "1.Download DB again after delecting all recognition DB2. Operate to initialize
Cancel. BRM(Recovery)"
548HF03 Error to load shading data of the CIS during Deposit "1. Operate shading in the BC CIS2. Operate to initialize BRM(Recovery)"
Cancel.
548HA15 Error GS801A, GS801B, GS802A, GS802B during "1. Check GS801A, GS801B, GS802A, GS802B2. Operate to initialize
Deposit Cancel. BRM(Recovery)"
548HA14 Error GS801B, GS802A, GS802B during Deposit "1. Check GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)"
Cancel.
548HA13 Error GS801A, GS802A, GS802B during Deposit "1. Check GS801A, GS802A, GS802B2. Operate to initialize BRM(Recovery)"
Cancel.
548HA12 Error GS802A, GS802B during Deposit Cancel. "1. Check GS802A, GS802B2. Operate to initialize BRM(Recovery)"

548HA11 Error GS801A, GS801B, GS802B during Deposit "1. Check GS801A, GS801B, GS802B2. Operate to initialize BRM(Recovery)"
Cancel.
548HA10 Error GS801B, GS802B during Deposit Cancel. "1. Check GS801B, GS802B2. Operate to initialize BRM(Recovery)"

548HA09 Error GS801A, GS802B during Deposit Cancel. "1. Check GS801A, GS802B2. Operate to initialize BRM(Recovery)"

548HA08 Error GS802B during Deposit Cancel. "1. Check GS802B2. Operate to initialize BRM(Recovery)"
548HA07 Error GS801A, GS801B, GS802A during Deposit "1. Check GS801A, GS801B, GS802A2. Operate to initialize BRM(Recovery)"
Cancel.
548HA06 Error GS801B, GS802A during Deposit Cancel. "1. Check GS801B, GS802A2. Operate to initialize BRM(Recovery)"

548HA05 Error GS801A, GS802A during Deposit Cancel. "1. Check GS801A, GS802A2. Operate to initialize BRM(Recovery)"

548HA04 Error GS802A during Deposit Cancel. "1. Check GS802A2. Operate to initialize BRM(Recovery)"
548HA03 Error GS801A, GS801B during Deposit Cancel. "1. Check GS801A, GS801B2. Operate to initialize BRM(Recovery)"

548HA02 Error GS801B during Deposit Cancel. "1. Check GS801B2. Operate to initialize BRM(Recovery)"
548HA01 Error GS801A during Deposit Cancel. "1. Check GS801A2. Operate to initialize BRM(Recovery)"
547R300 TE message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Cancel End Error. occurred (message timeout error) after initialization"

547R200 TE message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
int the Deposit Cancel. occurred (message timeout error) after initialization"

547R100 TE message timeout error during Ready Operation in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit Cancel. occurred (message timeout error) after initialization"

547J300 Normal end is not possible during Deposit Cancel . 1. Operate to initialize BRM(Recovery)
547J200 TE drum empty during Deposit Cancel . "1. Open the upper unit2. Check the notes remain in the TE(12)3. Check the
GS701/GS702/GS709 Sensor4. Remove notes remain in the TE"

547J100 TE drum full during Deposit Cancel. "1. Open the upper unit2. Check the notes remain in the TE(12)3. Remove notes
remain in the TE"
547G700 Detect the rear end in the tape during Deposit Cancel. "1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether
black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"

547G500 Detect the front end in the tape during Deposit Cancel. "1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of
tape's front end is black in the TE(12)4. Remove notes remain in the TE"

© Hyosung TNS Inc. All Rights Reserved. 274


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
547G400 No detect the front end in the tape during Deposit "1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of
Cancel. tape's front end is black in the TE(12)4. Remove notes remain in the TE"

547G300 Moter stop disorder during Deposit Cancel. "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"

547G200 Motor's separate Direction running disorder during "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
Deosit Receipt.
547G100 Motor's stack direction running disorder during Deposit "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
Cancel.
5472800 Error occurred by the notes remained on the GS709 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
Deposit deceipt. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5472300 Error occurred by the notes remained on the GS703 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
Deposit deceipt. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5472200 Error occurred by the notes remained on the GS702 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
Deposit deceipt. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5472100 Error occurred by the notes remained on the GS701 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
Deposit deceipt. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5471300 GS703 dark jam during Deposit Cancel. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

546R300 CSM message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Cancel Error. occurred (message timeout error) after initialization"

546R200 CSM message timeout error during transaction "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
operation in the Deposit Cancel . occurred (message timeout error) after initialization"

546R100 CSM message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
theDeposit Cancel . occurred (message timeout error) after initialization"

546PA00 PP ready stop error during Deposit Cancel . 1. Operate to initialize BRM(Recovery)
546P900 Error of reverting notes during Deposit Cancel . "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check
the knob rotates softly in the CSM(2) 4. Check the knob rotates softly in the
CSM(3)"
546P800 PP stack control(during stacking) error during Deposit "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Cancel . Check PP rotates softly using knob of the CSM(1)"
546P700 PP separate control(during separating) error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Deposit Cancel . Check PP rotates softly using knob of the CSM(1)"
546P600 PP notes alignment error during Deposit Cancel . "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Check PP rotates softly using knob of the CSM(1)"
546P500 PP notes out error during Deposit Cancel . "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Check PP rotates softly using knob of the CSM(1)"
546P400 PP lose return position movement error during Deposit "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Cancel . Check PP rotates softly using knob of the CSM(1)"
546P300 PP separate position movement error during Deposit "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Cancel . Check PP rotates softly using knob of the CSM(1)"
546P200 PP deposit position movement error during Deposit "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Cancel . Check PP rotates softly using knob of the CSM(1)"
546P100 PP withdrawal(stack) position movement error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Deposit Cancel . Check PP rotates softly using knob of the CSM(1)"
546M700 Shutter is forcibly opend during Deposit Cancel. "1. Open the upper unit2. Check knob rotates softly in the CSM(1)3. Check inside
of CSM"
546M600 Shutter Close error initializing stopper during Deposit "1. Open the upper unit2. Check knob rotates softly in the CSM(1)3. Check inside
Cancel. of CSM"
546M500 Stopper up error during Deposit Cancel. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check
inside of CSM"
546M400 Stopper down error during Deposit Cancel. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check
inside of CSM"
546M300 Shutter close error during Deposit Cancel. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check
inside of CSM"
546M100 Stopper Init error during Deposit Cancel. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check
inside of CSM"
546GF00 Failure to move gate roller to home position during "1. Open the upper unit. 2. Check the knob rotates softly in the CSM(2) "
Deposit Cancel.

© Hyosung TNS Inc. All Rights Reserved. 275


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
546GE00 Failure to Lift-down during Deposit Cancel. "1. Open the upper unit. 2. Open the customer service module (CSM)
shutter(1)3.Check the notes and substance inside of the CSM"

546GD00 Failure to Lift-up during Deposit Cancel. "1. Open the upper unit. 2. Open the customer service module (CSM)
shutter(1)3.Check the notes and substance inside of the CSM"

546GC00 Failure to control stack roller during Deposit "1. Open the upper unit2. Check the knob rotates softly in the CSM(3)"
Cancel(GM605 disorder).
546GB00 Failure to move deposit(stack) position of stack roller "1. Open the upper unit2. Check the knob rotates softly in the CSM(3)"
during Deposit Cancel(GM605 disorder).
546GA00 Failure to move withdrawal(stack) position of stack "1. Open the upper unit2. Check the knob rotates softly in the CSM(3)"
roller during Deposit Cancel(GM605 disorder).
546G800 Failure to revert notes during Deposit Cancel "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check
(Separate moter disorder). the knob rotates softly in the CSM(2) 4. Check the GS660 sensor status"

546G500 BP notes out error during Deposit Cancel . "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
substance inside of the CSM"
546G400 BP separate control error during Deposit Cancel . "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
substance inside of the CSM"
546G300 Error of BP separate position movement during Deposit "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
Cancel. substance inside of the CSM"
546G200 Error of BP deposit position movement during Deposit "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and
Cancel. substance inside of the CSM"
546G100 Error of BP stack position movement during Deposit "0. At the the BP(Back Plate) stack position, the sensor(GS661 & GS651) signal is
Cancel. not to """""Dark"""""0. During the BP move to the separation section, the
sensor(GS655) signal is not changed to """""Dark"""""0. During the BP move to the
separation section, the sensor(GS661) signal is not changed to """""Light"""""0.
During the BP move to the stack section, the sensor(GS661) signla is not changed
to """""Dark""""" from """""Light"""""1. Open the Upper Unit2. Check the notes and
substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)4.
Check the sensor, related cable and connetor"

5462600 The status of no notes in the CSM changed The status "1. Open the upper unit2. Open CSM shutter(1)3. Check the notes and substance
of notes remain in the CSM during Deposit Cancel. inside of CSM4. Check the sensors related with error"

5462500 The status of notes remain in the CSM changed status "1. Open the upper unit2. Open CSM shutter(1)3. Check the notes and substance
of no notes in the CSM during Deposit Cancel. inside of CSM4. Check the sensors related with error"

5462400 Undefined command error of CSM during Deposit 1. Operate to initialize BRM(Recovery)
5462100 Cancel.
Error of notes remaind in the CSM during Deposit "1. Open the upper unit2. Open the CSM(1)3. Remove notes and substance in the
Cancel. CSM(1)4. Check whether the sensor is contaminated or not if there are No notes or
substance"
545S200 Undefined command of RC5 during Deposit Cancel. 1. Operate to initialize BRM(Recovery)
545S100 Undefined return value of RC5 during Deposit Cancel. 1. Operate to initialize BRM(Recovery)
545R300 RC5 message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Cancel Error. occurred (message timeout error) after initialization"

545R200 RC5 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Deposit Cancel . occurred (message timeout error) after initialization"

545R100 RC5 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit Cancel. occurred (message timeout error) after initialization"

545J300 Failure to RC5 full check during Deposit Cancel. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (E)4. Check the stage status after open the recycle cassette(E)5. Check
contamination status of the GS512 sensor."

545GL00 Failure to move RC5 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit Cancel.(Motor status error) cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS507 sensor status if there are No notes or substance"

545GK00 Failure of RC5 stack roller retreat during Deposit "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Cancel.(Motor status error) cassette (E) . 4. Put down the Stage after open the recycle cassette door
(E)5.Check the jam removal knob rotates softly"

© Hyosung TNS Inc. All Rights Reserved. 276


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
545GJ00 Failure of RC5 stack roller retreat during Deposit "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Cancel.(Overrun) cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check
the jam removal knob rotates softly"

545GC00 Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
during Deposit Cancel. wheels on the upper side.5. See whether GS507 works fine if there is nothing
jammed."

545GB00 Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
during Deposit Cancel. wheels on the upper side.5. See whether GS507 works fine if there is nothing
jammed."

545GA00 RC5 solenoid echo error during Deposit Cancel. "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle
cassette (E) after removing recycle cassette4. Replace the cassette when same
error occurs"
545G800 Failure to RC5 push pressure movement during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit Cancel. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check
the upper side of the recycle cassette"

545G600 Exceeds retry count limit of detecting RC5 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Deposit Cancel. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check
the jam removal knob rotates softly"

545G500 Failure of RC5 stack roller retreat during Deposit "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Cancel.(sensor error) cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check
the jam removal knob rotates softly"

545G400 Failure to upword moving of PP during RC5 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Deposit Cancel . cassette (E)4. Open the recycle cassette door (E)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

545G200 Failure to move stack position of RC5 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit Cancel. cassette (E)4. Open the recycle cassette door (E)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

545G100 Failure of return notes to RC5 during Deposit Cancel. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5457500 Error occurred by the notes disorder on the GS505 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit Cancel. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5456500 Error occurred by the Return Transport Path(GS505) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit Cancel. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5455500 Error occurred by the Transport Path on the GS505 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit Cancel. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5452500 Error occurred by the notes remained on the GS505 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit Cancel. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 277


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5452200 Error occurred by the notes remained on the GS502 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit Cancel. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5452100 Error occurred by the notes remained on the GS501 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit Cancel. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5451500 GS505 sensor jam during Deposit Cancel. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove substance6. Check whether the sensor is contaminated or not if there are
No notes or substance."

5451200 GS502 sensor jam during Deposit Cancel. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove substance6. Check whether the sensor is contaminated or not if there are
No notes or substance."

5451100 GS501 sensor jam during Deposit Cancel. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove substance6. Check whether the sensor is contaminated or not if there are
No notes or substance."

5450500 GS505 Light Jam during Deposit Cancel. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the
recycle cassette(18)4. Rotate the knob of the Mid Transport Path5. Remove the
Jam on the Mid Transport Path(13)."

544S200 Undefined command of RC4 during Deposit Cancel. 1. Operate to initialize BRM(Recovery)
544S100 Undefined return value of RC4 during Deposit Cancel. 1. Operate to initialize BRM(Recovery)
544R300 RC4 message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Cancel Error. occurred (message timeout error) after initialization"

544R200 RC4 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Deposit Cancel . occurred (message timeout error) after initialization"

544R100 RC4 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit Cancel. occurred (message timeout error) after initialization"

544J300 Failure to RC4 full check during Deposit Cancel. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (D)4. Check the stage status after open the recycle cassette(D)5. Check
contamination status of the GS412 sensor."

544GL00 Failure to move RC4 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit Cancel.(Motor status error) cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS407 sensor status if there are No notes or substance"

544GK00 Failure to RC4 stack roller retreat during Deposit "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Cancel.(Motor status error) cassette (D) . 4. Put down the Stage after open the recycle cassette door
(D)5.Check the jam removal knob rotates softly"

544GJ00 Failure to RC4 stack roller retreat during Deposit "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Cancel.(Overrun) cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Check the jam removal knob rotates softly"

544GC00 Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
direction.. wheels on the upper side.5. See whether GS407 works fine if there is nothing
jammed."

544GB00 Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
direction.. wheels on the upper side.5. See whether GS407 works fine if there is nothing
jammed."

© Hyosung TNS Inc. All Rights Reserved. 278


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
544GA00 RC4 solenoid echo error during Deposit Cancel. "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle
cassette (D) after removing recycle cassette4. Replace the cassette when same
error occurs"
544G800 Failure to RC4 push pressure movement during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit Cancel. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Check the upper side of the recycle cassette"

544G600 Exceeds retry count limit of detecting RC4 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Deposit Cancel. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Check the jam removal knob rotates softly"

544G500 Failure to RC4 stack roller retreat during Deposit "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Cancel.(sensor error) cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Check the jam removal knob rotates softly"

544G400 Failure to upword moving of PP during RC4 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Deposit Cancel . cassette (D)4. Open the recycle cassette door (D)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

544G200 Failure to move stack position of RC4 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit Cancel. cassette (D)4. Open the recycle cassette door (D)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

544G100 Failure of return notes to RC4 during Deposit Cancel. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5447500 Error occurred by the notes disorder on the GS405 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit Cancel. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5446500 Error occurred by the Return Transport Path(GS405) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit Cancel. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5445500 Error occurred by the Transport Path on the GS405 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit Cancel. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5442500 Error occurred by the notes remained on the GS405 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit Cancel. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5442200 Error occurred by the notes remained on the GS402 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit Cancel. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5442100 Error occurred by the notes remained on the GS401 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit Cancel. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 279


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5441500 GS405 sensor jam during Deposit Cancel. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove substance6. Check whether the sensor is contaminated or not if there are
No notes or substance."

5441200 GS402 sensor jam during Deposit Cancel. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove substance6. Check whether the sensor is contaminated or not if there are
No notes or substance."

5441100 GS401 sensor jam during Deposit Cancel. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove substance6. Check whether the sensor is contaminated or not if there are
No notes or substance."

5440500 GS405 Light Jam during Deposit Cancel. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the
recycle cassette(17)4. Rotate the knob of the Mid Transport Path5. Remove the
Jam on the Mid Transport Path(13)."

543S200 Undefined command of RC3 during Deposit Cancel. 1. Operate to initialize BRM(Recovery)
543S100 Undefined return value of RC3 during Deposit Cancel. 1. Operate to initialize BRM(Recovery)
543R300 RC3 message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Cancel Error. occurred (message timeout error) after initialization"

543R200 RC3 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Deposit Cancel . occurred (message timeout error) after initialization"

543R100 RC3 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit Cancel. occurred (message timeout error) after initialization"

543J300 Failure to RC3 full check during Deposit Cancel. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (C)4. Check the stage status after open the recycle cassette(C)5. Check
contamination status of the GS312 sensor."

543GL00 Failure to move RC3 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit Cancel.(Motor status error) cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS307 sensor status if there are No notes or substance"

543GK00 Failure of RC3 stack roller retreat during Deposit "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Cancel.(Motor status error) cassette (C) . 4. Put down the Stage after open the recycle cassette door
(C)5.Check the jam removal knob rotates softly"

543GJ00 Failure of RC3 stack roller retreat RC3 during Deposit "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Cancel.(Overrun) cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Check the jam removal knob rotates softly"

543GC00 Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
during Deposit Cancel. wheels on the upper side.5. See whether GS307 works fine if there is nothing
jammed."

543GB00 Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
during Deposit Cancel. wheels on the upper side.5. See whether GS307 works fine if there is nothing
jammed."

543GA00 RC3 solenoid echo error during Deposit Cancel. "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle
cassette (C) after removing recycle cassette4. Replace the cassette when same
error occurs"
543G800 Failure to RC3 push pressure movement of during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit Cancel. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Check the upper side of the recycle cassette"

543G600 Exceeds retry count limit of detecting RC3 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Deposit Cancel. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Check the jam removal knob rotates softly"

© Hyosung TNS Inc. All Rights Reserved. 280


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
543G500 Failure of RC3 stack roller retreat RC3 during Deposit "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Cancel.(sensor error) cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Check the jam removal knob rotates softly"

543G400 Failure to upword moving of PP during RC3 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Deposit Cancel . cassette (C)4. Open the recycle cassette door (C)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

543G200 Failure to move stack position of RC3 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit Cancel. cassette (C)4. Open the recycle cassette door (C)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

543G100 Failure of return notes to RC3 during Deposit Cancel. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5437500 Error occurred by the notes disorder on the GS305 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit Cancel. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5436500 Error occurred by the Return Transport Path(GS305) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit Cancel. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5435500 Error occurred by the Transport Path on the GS305 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit Cancel. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5432500 Error occurred by the notes remained on the GS305 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit Cancel. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5432200 Error occurred by the notes remained on the GS302 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit Cancel. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5432100 Error occurred by the notes remained on the GS301 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit Cancel. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5431500 GS305 sensor jam during Deposit Cancel. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove substance6. Check whether the sensor is contaminated or not if there are
No notes or substance."

5431200 GS302 sensor jam during Deposit Cancel. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove substance6. Check whether the sensor is contaminated or not if there are
No notes or substance."

© Hyosung TNS Inc. All Rights Reserved. 281


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5431100 GS301 sensor jam during Deposit Cancel. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove substance6. Check whether the sensor is contaminated or not if there are
No notes or substance."

5430500 GS305 Light Jam during Deposit Cancel. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the
recycle cassette(16)4. Rotate the knob of the Mid Transport Path5. Remove the
Jam on the Mid Transport Path(13)."

542S200 Undefined command of RC2 during Deposit Cancel. 1. Operate to initialize BRM(Recovery)
542S100 Undefined return value of RC2 during Deposit Cancel. 1. Operate to initialize BRM(Recovery)
542R300 RC2Message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Cancel Error. occurred (message timeout error) after initialization"

542R200 RC2 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Deposit Cancel . occurred (message timeout error) after initialization"

542R100 RC2 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit Cancel. occurred (message timeout error) after initialization"

542J300 Failure to RC2 full check during Deposit Cancel. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (B)4. Check the stage status after open the recycle cassette(B)5. Check
contamination of GS212 sensor."

542GL00 Failure to move RC2 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit Cancel. (Motor status error) cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS207 sensor status if there are No notes or substance"

542GK00 Failure of RC2 stack roller retreat during Deposit "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Cancel.(Motor status error) cassette (B) . 4. Put down the Stage after open the recycle cassette door
(B)5.Check the jam removal knob rotates softly"

542GJ00 Failure to RC2 stack roller retreat during Deposit "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Cancel.(Overrun) cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check
the jam removal knob rotates softly"

542GC00 Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
during Deposit Cancel. wheels on the upper side.5. See whether GS207 works fine if there is nothing
jammed."

542GB00 Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
during Deposit Cancel. wheels on the upper side.5. See whether GS207 works fine if there is nothing
jammed."

542GA00 RC2 solenoid echo error during Deposit Cancel. "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle
cassette (B) after removing recycle cassette4. Replace the cassette when same
error occurs"
542G800 Failure to RC2 push pressure movement during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit Cancel. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check
the upper side of the recycle cassette"

542G600 Exceeds retry count limit of detecting RC2 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Deposit Cancel. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check
the jam removal knob rotates softly"

542G500 Failure to RC2 stack roller retreat during Deposit "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Cancel.(sensor error) cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check
the jam removal knob rotates softly"

542G400 Failure to upword moving of PP during RC2 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Deposit Cancel. cassette (B)4. Open the recycle cassette door (B)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

© Hyosung TNS Inc. All Rights Reserved. 282


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
542G200 Failure to move stack position of RC2 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit Cancel. cassette (B)4. Open the recycle cassette door (B)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

542G100 Failure of return notes to RC2 during Deposit Cancel. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5427500 Error occurred by the notes disorder on the GS205 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit Cancel. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5426500 Error occurred by the Return Trnasport Path(GS205) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit Cancel . cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5425500 Error occurred by the Transport Path on the GS205 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit Cancel . cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5422500 Error occurred by the notes remained on the GS205 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit Cancel. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5422200 Error occurred by the notes remained on the GS202 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit Cancel. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5422100 Error occurred by the notes remained on the GS201 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit Cancel. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5421500 GS205 sensor jam during Deposit Cancel. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove substance6. Check whether the sensor is contaminated or not if there are
No notes or substance."

5421200 GS202 sensor jam during Deposit Cancel. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove substance6. Check whether the sensor is contaminated or not if there are
No notes or substance."

5421100 GS201 sensor jam during Deposit Cancel. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove substance6. Check whether the sensor is contaminated or not if there are
No notes or substance."

5420500 GS205 light jam during Deposit Cancel . "1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the
recycle cassette(15)4. Rotate the knob of the Mid Transport Path5. Remove the
Jam on the Mid Transport Path(13)."

541S200 Undefined command of RC1 during Deposit Cancel. 1. Operate to initialize BRM(Recovery)
541S100 Undefined return value of RC1 during Deposit Cancel. 1. Operate to initialize BRM(Recovery)

© Hyosung TNS Inc. All Rights Reserved. 283


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
541R300 RC1 message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Cancel Error. occurred (message timeout error) after initialization"

541R200 RC1 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Deposit Cancel . occurred (message timeout error) after initialization"

541R100 RC1 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit Cancel. occurred (message timeout error) after initialization"

541J300 Failure to RC1 full check during Deposit Cancel. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Check the stage status after open the recycle cassette(A)5. Check
contamination of sensor GS112"

541GL00 Failure to move RC1 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit Cancel.(Motor status error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS107 sensor status if there are No notes or substance"

541GK00 Failure of RC1 stack roller retreat during Deposit "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Cancel.(Motor status error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

541GJ00 Failure of RC1 stack roller retreat during Deposit "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Cancel.(Overrun) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

541GC00 Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
duing Deposit Cancel. wheels on the upper side.5. See whether GS107 works fine if there is nothing
jammed."

541GB00 Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
duing Deposit Cancel. wheels on the upper side.5. See whether GS107 works fine if there is nothing
jammed."

541GA00 RC1 solenoid echo error duing Deposit Cancel. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette(A) and reload4. Replace the cassette when same error occurs"

541G800 Failure to RC1 push pressure movement during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit Cancel. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the upper side of the recycle cassette"

541G600 Exceeds retry count limit of detecting RC1 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Deposit Cancel. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

541G500 Failure of RC1 stack roller retreat during Deposit "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Cancel.(sensor error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

541G400 Failure to upword moving of PP during RC1 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Deposit Cancel . cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

541G200 Failure to move stack position of RC1 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit Cancel. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

541G100 Failure of return notes to RC1 during Deposit Cancel. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 284


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5417500 Error occurred by the notes disorder on the GS105 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit Cancel. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5416500 Error occurred by the Return Trnasport Path(GS105) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit Cancel . cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5415500 Error occurred by the Transport Path on the GS105 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit Cancel . cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5412500 Error occurred by the notes remained on the GS105 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit Cancel. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5412200 Error occurred by the notes remained on the GS102 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit Cancel. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5412100 Error occurred by the notes remained on the GS101 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit Cancel. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5411500 GS105 sensor jam during Deposit Cancel. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove substance6. Check whether the sensor is contaminated or not if there are
No notes or substance."

5411200 GS102 sensor jam during Deposit Cancel. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove substance6. Check whether the sensor is contaminated or not if there are
No notes or substance."

5411100 GS101 sensor jam during Deposit Cancel. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove substance6. Check whether the sensor is contaminated or not if there are
No notes or substance."

5410500 GS105 Light Jam during Deposit Cancel. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the
recycle cassette(14)4. Rotate the knob of the Mid Transport Path5. Remove the
Jam on the Mid Transport Path(13)."

540R300 BM message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Cancel Error. occurred (message timeout error) after initialization"

540R200 BM message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Deposit Cancel . occurred (message timeout error) after initialization"

540R100 BM message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit Cancel . occurred (message timeout error) after initialization"

540QA00 BC open error during Deposit Cancel . "1. Open the upper unit2. Open the customer service module (CSM)3. Check the
lock lever in the BC"
540Q900 BMD removal error during Deposit Cancel . 1. Check the lower Unit load/removal
540Q800 BMD inter lock error during Deposit Cancel . "1. Check the lower Unit load/removal2. Replace a cherry switch when error
occures"

© Hyosung TNS Inc. All Rights Reserved. 285


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
540Q700 RJC removal error during Deposit Cancel . "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21)
Load/Removal"
540Q600 CSM open error during Deposit Cancel . "1. Open the upper unit2. Check to open/close CSM3. Check the sensors GS011"

540Q500 Safe door open error during Deposit Cancel . 1. Check the safe door open
540Q400 BMU removal error during Deposit Cancel . 1. Check Load/Removal of the upper unit
540Q300 BMU inter lock error during Deposit Cancel . "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error
occures"
540Q200 TE open error during Deposit Cancel . "1. Open the upper Unit2. Check open/close of TE(12)"
540Q100 UTC removal error during Deposit Cancel . "1. Open the upper unit2. Check removal of the cassette not received(9)"

540NC00 Failure to check the last note at the termination of mid "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
transport path during Deposit Cancel. occurred (message timeout error) after initialization"

540NA00 No Result with previous note recognition result when 1. Operate to initialize BRM(Recovery)
notes separate from TE during Deposit Cancel.
540N900 Pick-up count did not match up with stack count when 1. Operate to initialize BRM(Recovery)
separate end in the Deposit Cancel.
540K100 Erro of failure to duplicate serial number during Deposit "1. Check the duplicate note and remove the note.2. Operate to initialize
Cancel.. BRM(Recovery)"
540G200 Failure to 3 Way Gate 120 degree mode conversion "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
during Deposit Count during Deposit Cancel. substance from the gate in the Rear Transport Path"
540G100 Failure to 3 Way Gate 0 degree mode conversion "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
during Deposit Cancel . substance from the gate in the Rear Transport Path"
540F700 Decreasing encoder count of GM004 moter comparing 1. Operate to initialize BRM(Recovery)
with previous values during Deposit Cancel .
540F600 Decreasing encoder count of GM002 moter comparing 1. Operate to initialize BRM(Recovery)
with previous values during Deposit Cancel.
540F500 Decreasing encoder count of GM001 moter comparing 1. Operate to initialize BRM(Recovery)
with previous values during Deposit Cancel.
540F400 GM004 motor removal error during Deposit Cancel. "1. Open the lower unit2. Check the knob rotates in the Mid Transport Path(20)3.
Check the notes and substance inside of the Mid Transport Path4. Check the
sensor GS023 status"
540F200 GM002 motor removal error during Deposit Cancel. "1. Open the upper unit2. Check the Rear Transport Path(8) knob rotates
softly3.Check remained Notes and substance in the upper Transport Path4. Check
the GS007 Sensor"
540F100 GM001 motor removal error during Deposit Cancel. "1. Open the upper unit2. Check the Front Transport Path(4) knob rotates softly
3.Check remained Notes and substance in the upper Transport Path4. Check the
GS804 Sensor"
540DY00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
Deposit Cancel .
540DX00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
Deposit Cancel .
540DW00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
Deposit Cancel .
540DV00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
Deposit Cancel .
540DU00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
Deposit Cancel .
540DT00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
Deposit Cancel .
540DS00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
Deposit Cancel .
540DR00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
Deposit Cancel .
5407W00 Error occurred by the notes disorder on the GS802 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Deposit Cancel. BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

5407Q00 Error occurred by the notes disorder on the GS034 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Deposit Cancel. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5407P00 Error occurred by the notes disorder on the GS033 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Deposit Cancel. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 286


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5407N00 Error occurred by the notes disorder on the GS032 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Deposit Cancel. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5407M00 Error occurred by the notes disorder on the GS031 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Deposit Cancel. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5407K00 Error occurred by the notes disorder on the GS703 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Deposit Cancel. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5407J00 Error occurred by the notes disorder on the GS619 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Deposit Cancel. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5407H00 Error occurred by the notes disorder on the GS618 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Deposit Cancel. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5407G00 Error occurred by the notes disorder on the GS614 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Deposit Cancel. notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

5407B00 Error occurred by the notes disorder on the GS022 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
during Deposit Cancel. and the foreign substance from the reject cassette (19)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

5407A00 Error occurred by the notes disorder on the GS021 "1. Open the lower unit2. Remove notes and substance in the Mid Transport
during Deposit Cancel. Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"
5407600 Error occurred by the notes disorder on the GS006 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Deposit Cancel. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(7)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5407500 Error occurred by the notes disorder on the GS005 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes
during Deposit Cancel. and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5407400 Error occurred by the notes disorder on the GS004 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Deposit Cancel. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5407300 Error occurred by the notes disorder on the GS003 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
during Deposit Cancel. Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5407200 Error occurred by the notes disorder on the GS002 "1. Open the upper unit2. Open the Front Transport Path (4)3. Remove the notes
during Deposit Cancel. and the substance from the Front Transport Path (4)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5407100 Error occurred by the notes disorder on the GS801 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Deposit Cancel. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5406J00 Error occurred by the Return Transport Path(GS619) "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
during Deposit Cancel. substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5406H00 Error occurred by the Return Transport Path(GS618) "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
during Deposit Cancel. substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5406G00 Error occurred by the Return Transport Path(GS614) "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Deposit Cancel. notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 287


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5405W00 Error occurred by the Transport Path on the GS802 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Deposit Cancel. BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

5405Q00 Error occurred by the Transport Path on the GS034 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Deposit Cancel. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5405P00 Error occurred by the Transport Path on the GS033 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Deposit Cancel. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5405N00 Error occurred by the Transport Path on the GS032 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Deposit Cancel. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5405M00 Error occurred by the Transport Path on the GS031 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Deposit Cancel. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5405J00 Error occurred by the Transport Path on the GS619 "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
during Deposit Cancel. substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5405H00 Error occurred by the Transport Path on the GS618 "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
during Deposit Cancel. substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5405G00 Error occurred by the Transport Path on the GS614 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Deposit Cancel. notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

5405B00 Error occurred by the Transport Path on the GS022 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
during Deposit Cancel. and the foreign substance from the reject cassette (19)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

5405A00 Error occurred by the Transport Path on the GS021 "1. Open the lower unit2. Remove notes and substance in the Mid Transport
during Deposit Cancel. Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"
5405600 Error occurred by the Transport Path on the GS006 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the
during Deposit Cancel. cassette not received(9)4. Remove substance in the Rear Transport Path(7)5.
Check whether the sensor is contaminated or not if there are No notes or
substance."

5405500 Error occurred by the Transport Path on the GS005 "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
during Deposit Cancel. substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5405400 Error occurred by the Transport Path on the GS004 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the
during Deposit Cancel. cassette not received(9)4. Remove substance in the Rear Transport Path(8)5.
Check whether the sensor is contaminated or not if there are No notes or
substance."

5405300 Error occurred by the Transport Path on the GS003 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
during Deposit Cancel. Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5405200 Error occurred by the Transport Path on the GS002 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Deposit Cancel. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5405100 Error occurred by the Transport Path on the GS801 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Deposit Cancel. BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 288


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5402W00 Error occurred by the notes remained on the GS802 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Deposit Cancel. BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

5402Q00 Error occurred by the notes remained on the GS034 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Deposit Cancel. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5402P00 Error occurred by the notes remained on the GS033 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Deposit Cancel. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5402N00 Error occurred by the notes remained on the GS032 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Deposit Cancel. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5402M00 Error occurred by the notes remained on the GS031 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Deposit Cancel. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5402K00 Error occurred by the notes remained on the GS703 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Deposit Cancel. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5402J00 Error occurred by the notes remained on the GS619 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Deposit Cancel. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5402H00 Error occurred by the notes remained on the GS618 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Deposit Cancel. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5402G00 Error occurred by the notes remained on the GS614 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Deposit Cancel. notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

5402B00 Error occurred by the notes remained on the GS022 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
during Deposit Cancel. and the foreign substance from the reject cassette (19)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

5402A00 Error occurred by the notes remained on the GS021 "1. Open the lower unit2. Remove notes and substance in the Mid Transport
during Deposit Cancel. Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"
5402600 Error occurred by the notes remained on the GS006 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Deposit Cancel. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(7)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5402500 Error occurred by the notes remained on the GS005 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes
during Deposit Cancel. and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5402400 Error occurred by the notes remained on the GS004 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Deposit Cancel. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5402300 Error occurred by the notes remained on the GS003 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
during Deposit Cancel. Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5402200 Error occurred by the notes remained on the GS002 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Deposit Cancel. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5402100 Error occurred by the notes remained on the GS801 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Deposit Cancel. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"

© Hyosung TNS Inc. All Rights Reserved. 289


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5401W00 GS802 dark jam error during Deposit Cancel. "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

5401Q00 GS034 dark jam error during Deposit Cancel. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5401P00 GS033 dark jam error during Deposit Cancel. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5401N00 GS032 dark jam error during Deposit Cancel. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5401M00 GS031 dark jam error during Deposit Cancel. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5401K00 GS703 dark jam error during Deposit Cancel. "0. During the """""Deposit Cancel""""" tranjaction, the banknote is staying on the
GS703 sensor1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3.
Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport
Path(11)"
5401J00 GS619 dark jam error during Deposit Cancel. "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5401H00 GS618 dark jam error during Deposit Cancel. "0. During the """""Deposit Cancel""""" tranjaction, the banknote is staying on the
GS618 sensor1. Open the Upper Unit2. Open the customer service module
(CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor
is contaminated (blocked) by cash / notes or a foriegn substance / material"

5401G00 GS614 dark jam error during Deposit Cancel. "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

5401B00 GS022 dark jam error during Deposit Cancel. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
and the foreign substance from the reject cassette (19)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

5401A00 GS021 dark jam error during Deposit Cancel. "1. Open the lower unit2. Remove notes and substance in the Mid Transport
Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"
5401600 GS006 dark jam error during Deposit Cancel. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(7)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5401500 GS005 dark jam error during Deposit Cancel. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes
and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5401400 GS004 dark jam error during Deposit Cancel. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5401300 GS003 dark jam error during Deposit Cancel. "1. Open the upper unit. 2. Open TE(12) 3. Open the Rear Transport Path(6)4.
Remove the notes and substance on the Rear Transport Path(6)5. Check whether
the sensor is contaminated or not if there are No notes or substance "

5401200 GS002 dark jam error during Deposit Cancel. "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"

© Hyosung TNS Inc. All Rights Reserved. 290


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5401100 GS801 dark jam error during Deposit Cancel. "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5400W00 GS802 light jam error during Deposit Cancel. "1. Open the upper unit2. Open the CSM and TE(12)3. Open BC(5) and Rear
Transport Path(6)4. Remove the Jam between BC(5) and Rear Transport Path(6)."

5400Q00 GS034 light jam error during Deposit Cancel. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the
Jam on the Mid Transport Path(13). "
5400P00 GS033 light jam error during Deposit Cancel. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the
Jam on the Mid Transport Path(13). "
5400N00 GS032 light jam error during Deposit Cancel. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the
Jam on the Mid Transport Path(13). "
5400M00 GS031 light jam error during Deposit Cancel. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the
Jam on the Mid Transport Path(13). "
5400J00 GS619 light jam error during Deposit Cancel. "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
Jam in the Rear Transport Path(11)."
5400H00 GS618 light jam error during Deposit Cancel. "0. During the """""Deposit Cancel""""" tranjaction, the banknote is staying on the
note transport path between the GS005 and GS618 sensor1. Open the Upper
Unit2. Open the customer service module (CSM)3. Remove Jam in the Rear
Transport Path(11).4. Check whether the sensor is contaminated (blocked) by cash
/ notes or a foriegn substance / material"

5400G00 GS614 light jam error during Deposit Cancel. "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
Jam between the CSM(3) and the Rear Transport Path(11)."

5400B00 GS022 light jam error during Deposit Cancel. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the
Jam on the Mid Transport Path(13). "
5400A00 GS021 light jam error during Deposit Cancel. "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
BC(5)4. Rotate the knob of the Rear Transport Path(4)5. Remove notes in BC"

5400600 GS006 light jam error during Deposit Cancel. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the
cassette not received(9)4. Remove the Jam between Rear Transport Path(7) and
Rear Transport Path(11)."
5400500 GS005 light jam error during Deposit Cancel. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the Jam
between TE(12) and Rear Transport Path(11)."

5400400 GS004 light jam error during Deposit Cancel . "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the
cassette not received(9)4. Remove the Jam between Rear Transport Path(8) and
Rear Transport Path(11)."
5400300 GS003 light jam error during Deposit Cancel . "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
Transport Path(6)4. Remove the Jam between Rear Transport Path(11) and Rear
Transport Path(6)."
5400200 GS002 light jam error during Deposit Cancel . "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
BC(5)4. Rotate the knob of the Front Transport Path(4)5. Remove the Jam
between BC(5) and Front Transport Path(4)."

5400100 GS801 light jam error during Deposit Cancel . "1. Open the upper unit. 2. Open the customer service module (CSM)3. Open the
BC(5) 4.Remove notes and substance in the Front Transport Path(4) 5. Check
whether the sensor is contaminated or not if there are No notes or substance "

53US300 USB command data length error during Deposit End. "1. Check USB connection2. Operate to initialize BRM(Recovery)"

53US100 USB Sequence duplicated number error during Deposit 1. Restart over AP-SP
53BS200 End. connection MI error during Deposit End.
RBU "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

53BS100 RBU connection sequence error during Deposit End. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

53BS000 RBU communication timeout error during Deposit End. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

53BR700 RBU response message timeout error during Deposit "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
End. occurred (message timeout error) after initialization"

53BR000 RBU response timeout during Deposit End. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

© Hyosung TNS Inc. All Rights Reserved. 291


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
53BHG00 NO detectiong nter Lock in the RC EEPROM R/W "1. Check the lower unit status of inter lock2. Exchange or clean the inter lock
during Deposit End. sensor if occur same error"
53BHF00 RC5 EEPROM data verify error during Deposit End. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
53BHE00 RC4 EEPROM data verify error during Deposit End. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
53BHD00 RC3 EEPROM data verify error during Deposit End. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
53BHC00 RC2 EEPROM data verify error during Deposit End. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
53BHB00 RC1 EEPROM data verify error during Deposit End. "1. Reload the RC after removing RC2. Replace the RC if same error occures
during initialization"
53BHA00 RC5 EEPROM Write error during Deposit End. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
53BH900 RC4 EEPROM Write error during Deposit End. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
53BH800 RC3 EEPROM Write error during Deposit End. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
53BH700 RC2 EEPROM Write error during Deposit End. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
53BH600 RC1 EEPROM Write error during Deposit End. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
53BH500 RC5 EEPROM read error during Deposit End. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
53BH400 RC4 EEPROM read error during Deposit End. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
53BH300 RC3 EEPROM read error during Deposit End. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
53BH200 RC2 EEPROM read error during Deposit End. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
53BH100 RC1 EEPROM read error during Deposit End. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC
if same error occures during initialization"
53ASJ00 Deposit cassette is set Reject Receipt cassette in the "1. Check state of multi Deposit Cassette error or full2. Operate to initialize
absence of deposit cassette during Deposit End.. BRM(Recovery)"
53ARJ00 Message timeout error during Stop Ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End. occurred (message timeout error) after initialization"

53ARC00 BC reponse message timeout error during Deposit End. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

53ARB00 Message timeout error for processing notes remained "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the auto recovery of Deposit End. occurred (message timeout error) after initialization"

53ARA00 BM reverting notes message timeout error in the Auot "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Repair of Deposit End. occurred (message timeout error) after initialization"

53AR900 Stack ready timeout error in the auto recovery of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End. occurred (message timeout error) after initialization"

53AR700 Message timeout error of RBU response during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End. occurred (message timeout error) after initialization"

53AR300 Message timeout error during postprocessing error of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End. occurred (message timeout error) after initialization"

53AR200 Message timeout error during transation operation in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit End . occurred (message timeout error) after initialization"

53AR100 Message timeout error during operation ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End . occurred (message timeout error) after initialization"

53ANR00 In case of difference between RJC stack count and RC 1. Operate to initialize BRM(Recovery)
separate count at auto-recovery test operation during
53ANP00 Deposit End.
In case of Deposit End count less than Deposit Count 1. Operate to initialize BRM(Recovery)
after count alignment during Deposit End.
53ANH00 In case of difference between UTC2 stack count and 1. Operate to initialize BRM(Recovery)
forged notes count during Retracting TE UTC .
53ANG00 Forged notes count is different with UTC2 stack count 1. Operate to initialize BRM(Recovery)
during Deposit Count in the Deposit End.

© Hyosung TNS Inc. All Rights Reserved. 292


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
53ANF00 In case of difference between UTC2 stack count during 1. Operate to initialize BRM(Recovery)
Deposit End and forged notes count during Deposit
53AN900 End.
In case of denomination stack count during Deposit 1. Operate to initialize BRM(Recovery)
End more than denomination stack count during
53AN800 Deposit
In End.
case of difference between receipt amout and 1. Operate to initialize BRM(Recovery)
Deposit Count amount with out reject notes durng
53AN700 Deposit
In End.
case of difference between TE stack counts and BC 1. Operate to initialize BRM(Recovery)
pass info of normal count in the Deposit Count.
53AN600 In case of difference between notes count from Deposit 1. Operate to initialize BRM(Recovery)
Count and receipt count from Deposit End without
reject notes during Deposit End.
53AN500 In case of difference between stack count to RC5 and 1. Operate to initialize BRM(Recovery)
BC pass info of normal count in the Deposit End.
53AN400 In case of difference between stack count to RC4 and 1. Operate to initialize BRM(Recovery)
BC pass info of normal count in the Deposit End.
53AN300 In case of difference between stack count to RC3 and 1. Operate to initialize BRM(Recovery)
BC pass info of normal count in the Deposit End.
53AN200 In case of difference between stack count to RC2 and 1. Operate to initialize BRM(Recovery)
BC pass info of normal count in the Deposit End.
53AN100 In case of difference between stack count to RC1 and 1. Operate to initialize BRM(Recovery)
BC pass info of normal count in the Deposit End.
53AH500 Error to NVRAM(128denominations) Read/ Write "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
during Deposit End. occurred (message timeout error) after initialization"

53AEF00 RBU RS485 connection line disorder during Deposit "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
End. occurred (message timeout error) after initialization"

53AEE00 RBU RS485 communication sequence disorder during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End. occurred (message timeout error) after initialization"

53AE600 Error to received deposit end during TE Button "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Operating. occurred (message timeout error) after initialization"

53AE400 Deposit End transaction was executed without "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Initializing after power on. for TM Test-> Initail Info Set -> Initialization"
53AE300 Received execute command without Read System Info. "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
during Deposit End. for TM Test-> Initail Info Set -> Initialization"
53AE200 Status on not operation receiption command during "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Deposit End. for TM Test-> Initail Info Set -> Initialization"
53AE100 Received operation command without Initail Info Set "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
during Deposit End. for TM Test-> Initail Info Set -> Initialization"
53AAF00 Status of RC empty before the operation during Deposit "1. Open the lower unit2. Open the Mid Transport Path3. Check the residual notes
End. quantity in the recycle cassettes(A~E) "
53AAE00 Status of UTC2 full before the operation during Deposit "1. Open the upper unit2. Open the forge note cassette(103. Check the forge note
End. cassette(10) is full"
53AAD00 Status of UTC1 full before the operation during Deposit "1. Open the upper unit2. Open the cassette not received(9)3. Check the cassette
End. not received(9) is full"
53AAC00 Status of RJC full before the operation during Deposit "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject
End. cassette(21)4. Remove notes after checking notes full in the cassette5. Check
whether the sensor is contaminated or not if a cassette is empty."

53AAB00 Status of RC full before the operation during Deposit "1. Open the lower unit2. Open the Mid Transport Path3. Check the GSx11 full
End. detection sensor of recycle cassettes(A~E) 4. Open the cassette door5. Check
the notes full in the cassette "
53AAA00 Status of BC open before the operation during Deposit "1. Open the upper unit2. Check the lock lever in the BC"
53AA900 End.
Status of BMD removal before the operation during "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3.
Deposit End. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur
same error"
53AA800 Status of BMD inter lock detachment before the "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3.
operation during Deposit End. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur
same error"
53AA700 Status of RJC removal before the operation during "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21)
Deposit End. Load/Removal"
53AA600 Status of CSM open before the operation during "1. Open the upper Unit2. Check open/close of CSM3. Check sensor GS011"
Deposit End.
53AA400 Status of BMU removal before the operation during 1. Check Load/Removal of the upper unit
53AA300 DepositofEnd.
Status BMU inter lock detachement before the "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error
operation during Deposit End. occures"
53AA200 Status of TE open before the operation during Deposit "1. Open the upper Unit2. Check open/close of TE(12)"
End.

© Hyosung TNS Inc. All Rights Reserved. 293


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
53AA100 Status of UTC removal before the operation during "1. Open the upper unit2. Check removal of the cassette not received(9)"
Deposit End.
53A2W00 Status of remaining notes on the Return Transport "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
Path(GS802) before the operation during Deposit End BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
. contaminated or not if there are No notes or substance"

53A2Q00 Status of remaining notes on the Return Transport "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
Path(GS034) before the operation during Deposit End notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
. contaminated or not if there are No notes or substance"

53A2P00 Status of remaining notes on the Return Transport "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
Path(GS033) before the operation during Deposit End notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
. contaminated or not if there are No notes or substance"

53A2N00 Status of remaining notes on the Return Transport "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
Path(GS032) before the operation during Deposit End notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
. contaminated or not if there are No notes or substance"

53A2M00 Status of remaining notes on the Transport Path "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
(GS031) before the operation during Deposit End . notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

53A2K00 Status of remaining notes on the Transport Path "0. Before the """""Deposit""""" transaction, the sensor(GS703) is detected
(GS703) before the operation during Deposit End . abnormally.1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3.
Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport
Path(11)"
53A2J00 Status of remaining notes on the Return Transport Path "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
(GS619) before the operation during Deposit End . notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

53A2H00 Status of remaining notes on the Return Transport Path "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
(GS618) before the operation during Deposit End . notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

53A2G00 Status of remaining notes on the Return Transport Path "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
(GS614) before the operation during Deposit End. notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

53A2C00 Error occurred by the notes remained in the BCU(CIS 1. Open the upper unit.
Sensor or DD Sensor) during Deposit End . 2. Open CSM
3. Open BC(5)
4. Remove the notes and substance on the Rear Transport Path(4)
5. Check whether the sensor is contaminated or not if there are No notes or
substance

53A2B00 Status of remaining notes on the Return Transport "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
Path(GS022) before the operation during Deposit End. and the foreign substance from the reject cassette (19)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

53A2A00 Status of remaining notes on the Return Transport "1. Open the lower unit2. Remove notes and substance in the Mid Transport
Path(GS021) before the operation during Deposit End . Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"
53A2600 Status of remaining notes on the Return Transport "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
Path(GS006) before the operation during Deposit End cassette not received(9)4. Remove notes and substance in the Rear Transport
. Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

53A2500 Status of remaining notes on the Return Transport "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes
Path(GS005) before the operation during Deposit End. and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

53A2400 Status of remaining notes on the Return Transport "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
Path(GS004) before the operation during Deposit End cassette not received(9)4. Remove notes and substance in the Rear Transport
. Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

© Hyosung TNS Inc. All Rights Reserved. 294


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
53A2300 Status of remaining notes on the Return Transport "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
Path(GS003) before the operation during Deposit End . Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"

53A2200 Status of remaining notes on the Return Transport "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
Path(GS002) before the operation during Deposit End. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
53A2100 Status of remaining notes on the Return Transport "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
Path(GS801) before the operation during Deposit End. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
539R300 RJC message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End Error. occurred (message timeout error) after initialization"

539R200 RJC message timeout error during transaction "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
operation in the Deposit End. occurred (message timeout error) after initialization"

539R100 RJC message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit End. occurred (message timeout error) after initialization"

539P100 RJC motor error during Deposit End. "0. During the """""Deposit""""" tranjaction, the RJC motor sensor(GSA06) signal is
not changed1. Open the Lower Unit2. Open the Mid Transport Path3. Remove
reject cassette(21)4. Check the stage after open the door and push the lever5.
Check the sensor GSA06, related cable and connector"

539J100 RJC full detection error during Deposit End. "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject
cassette(21)4. Remove notes after checking notes full in the cassette5. Check
whether the sensor is contaminated or not if a cassette is empty."

5391500 RJC GSA05 dark jam error druing Deposit End. "1. Open the lower unit2. Open the Mid Transport Path3. Open the reject
cassette(21)4. Remove notes and substance in the reject cassette(21)5. Check
whether the sensor is contaminated or not if there are No notes or substance"

5391300 RJC GSA03 dark jam error during Deposit End. "1. Open the lower unit2. Open the Mid Transport Path3. Open the reject
cassette(21)4. Remove notes and substance in the reject cassette(21)5. Check
whether the sensor is contaminated or not if there are No notes or substance"

538S900 Receive retry error from BC during Depost End. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

538S400 Receive ETC. error from BC during Deposit End. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

538S200 Receive abnormal BCC from BC during Deposit End. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

538S100 Receive abnormal MI from BC during Deposit End. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

538R900 BC message timeout error during Deposit End. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

538R300 BC message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End Error. occurred (message timeout error) after initialization"

538R200 BC message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Deposit End. occurred (message timeout error) after initialization"

538R100 BC message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit End. occurred (message timeout error) after initialization"

538HS29 Error of the BC Stop MR/UV/DD Sampling BCU Ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Deposit End. occurred after initialization"
538HS28 Error of the BC Stop DAC Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Deposit End. occurred after initialization"
538HS22 Error of the BC Stop Sensor(MR/UV/DD/Gate) Power "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Off Scan Driver Init During in the Deposit End. occurred after initialization"

© Hyosung TNS Inc. All Rights Reserved. 295


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
538HS1B Error of the Hall Sensor Shading Fail BCU Ready "1. Retry to Hall Sensor Shading"
During in the Deposit End.
538HS1A Error of the Hall Sensor Dac Set Fail BCU Ready "1. Check to Hall Sensor2. Check to Hall Sensor Connected Cable"
During in the Deposit End.
538HS19 Error of the MR/UV/DD Sampling BCU Ready During "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Deposit End. occurred after initialization"
538HS18 Error of the DAC Set Fail BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End. occurred after initialization"
538HS17 Error of the AFE Chip Set BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End. occurred after initialization"
538HS15 Error of the CIS Shading BCU Ready During in the "1. Retry to Cis Sensor Shading"
Deposit End.
538HS14 Error of the Light Source Set Fail BCU Ready During in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit End. occurred after initialization"
538HS13 Error of the CIS Led On Value Set Fail BCU Ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Deposit End. occurred after initialization"
538HS12 Error of the Sensor(MR/UV/DD/Gate) Power Off BCU "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready During in the Deposit End. occurred after initialization"
538HS11 Error of the Fpga Write BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End. occurred after initialization"
538HS08 Error of the DAC Set Fail Scan Driver Init During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End. occurred after initialization"
538HS05 Error of the CIS Shading Scan Driver Init During in the 1. Retry to Cis Sensor Shading
Deposit End.
538HS04 Error of the Light Source Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Deposit End. occurred after initialization"
538HS03 Error of the CIS Led On Value Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Deposit End. occurred after initialization"
538HS02 Error of the Sensor(MR/UV/DD/Gate) Power Off Scan "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Driver Init During in the Deposit End. occurred after initialization"
538HS01 Error of the Fpga Write Scan Driver Init During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End. occurred after initialization"
538HJ03 Error of Currency Set Recognition Algorithm in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End. occurred after initialization"
538HJ02 Error of Ready Recognition Algorithm in the Deposit "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
End. occurred after initialization"
538HJ01 Error of Initialize Recognition Algorithm in the Deposit "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
End. occurred after initialization"
538HI04 Error of Timeout during BcUsbTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End. occurred after initialization"
538HI03 Error of Timeout during UartTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End. occurred after initialization"
538HI02 Error of Timeout during ScanTask Message Message "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Deposit End. occurred after initialization"
538HI01 Error of Timeout during RecogTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End. occurred after initialization"
538HG37 Error of transaction setting during receiving BCU "1. Check to the transaction setting2. Operate to initialize BRM(Recovery)3. Reboot
mode command in the Deposit End . the system when same error occurred (message timeout error) after initialization"

538HG36 Error of recognized mode during receiving BCU mode "1. Check to the recoginzed mode2. Operate to initialize BRM(Recovery)3. Reboot
command in the Deposit End . the system when same error occurred (message timeout error) after initialization"

538HG24 Error of encoder set-up mode during receiving BCU "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
ready command in the Deposit End . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

538HG23 Error of set up for DD sensor DAC during receiving "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
BCU ready command in the Deposit End . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

538HG22 Error of DD sensor initialization during receiving BCU "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
ready command in the Deposit End . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

538HG21 Error of power on during receiving BCU ready "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
command in the Deposit End . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

© Hyosung TNS Inc. All Rights Reserved. 296


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
538HG20 Error to initialize CIS during receiving BCU ready "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
command in the Deposit End . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

538HG12 BC spec differs from data write command paramter "1. Check the BCU specifications.2. Operate to initialize BRM(Recovery)3. Reboot
during Deposit End . the system when same error occurred after initializatio"

538HG11 Error of no country code set up during receiving BCU "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system
ready command in the Deposit End . when same error occurred after initialization"
538HG10 Error of no recognition DB for the country during "1. Check the country 2. Download DB again after delecting all recognition DB3.
receiving BCU data write command in the Deposit End Operate to initialize BRM(Recovery)4. Reboot the system when same error
. occurred after initialization"
538HG09 Error of country-code set up during receiving BCU data "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system
write command in the Deposit End . when same error occurred after initialization"
538HG08 Error of available support country numbers set up "1. Check the country2. Operate to initialize BRM(Recovery)3. Reboot the system
during receiving BCU data write command in the when same error occurred after initialization"
538HG07 Deposit
Error End .undefined command reception during
of BCU "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End . occurred after initialization"
538HG06 Error of the BC insert direction during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Deposit End . occurred after initialization"
538HG05 Error of the recognition level set up during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Deposit End . occurred after initialization"
538HG04 Error of mode set up during BCU ready command in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit End . occurred after initialization"
538HG03 Error of the transaction ready set up during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Deposit End . occurred after initialization"
538HG02 Error of the recognition level set up during BCU mode "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Deposit End . occurred after initialization"
538HG01 Error of mode set up during BCU Mode Command in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit End . occurred after initialization"
538HF20 Error to load recognition DB #10 during Deposit End . "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
538HF19 Error to load recognition DB #09 during Deposit End . "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
538HF18 Error to load recognition DB #08 during Deposit End . "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
538HF17 Error to load recognition DB #07 during Deposit End . "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
538HF16 Error to load recognition DB #06 during Deposit End . "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
538HF15 Error to load recognition DB #05 during Deposit End . "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
538HF14 Error to load recognition DB #04 during Deposit End . "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
538HF13 Error to load recognition DB #03 during Deposit End . "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
538HF12 Error to load recognition DB #02 during Deposit End . "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
538HF11 Error to load recognition DB #01 during Deposit End . "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
538HF09 Error to FPGA Read during Deposit End . "1. Re-download BC FPGA2. Change the BC B/D if continuous error."

538HF08 Error to FPGA initialize during Deposit End . "1. Re-download BC FPGA2. Change the BC B/D if continuous error."

538HF07 Error to load to info of BC FPGA header during Deposit "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
End .
538HF06 Error to BC FPGA configuration during Deposit End . "1. Re-download BC FPGA2. Change the BC B/D if continuous error."

538HF05 Error to BC FPGA data checksum during Deposit End . "1. Check to BC FPGA File2. Operate to initialize BRM(Recovery)"
538HF04 Error to load recognition DB table during Deposit End . "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
538HF03 Error to load shading data of the CIS during Deposit "1. Operate shading in the BC CIS2. Operate to initialize BRM(Recovery)"
End .
538HA15 Error GS801A, GS801B, GS802A, GS802B during "1. Check GS801A, GS801B, GS802A, GS802B2. Operate to initialize
Deposit End . BRM(Recovery)"
538HA14 Error GS801B, GS802A, GS802B during Deposit End . "1. Check GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)"

538HA13 Error GS801A, GS802A, GS802B during Deposit End . "1. Check GS801A, GS802A, GS802B2. Operate to initialize BRM(Recovery)"

© Hyosung TNS Inc. All Rights Reserved. 297


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
538HA12 Error GS802A, GS802B during Deposit End . "1. Check GS802A, GS802B2. Operate to initialize BRM(Recovery)"

538HA11 Error GS801A, GS801B, GS802B during Deposit End . "1. Check GS801A, GS801B, GS802B2. Operate to initialize BRM(Recovery)"

538HA10 Error GS801B, GS802B during Deposit End . "1. Check GS801B, GS802B2. Operate to initialize BRM(Recovery)"

538HA09 Error GS801A, GS802B during Deposit End . "1. Check GS801A, GS802B2. Operate to initialize BRM(Recovery)"

538HA08 Error GS802B during Deposit End . "1. Check GS802B2. Operate to initialize BRM(Recovery)"
538HA07 Error GS801A, GS801B, GS802A during Deposit End . "1. Check GS801A, GS801B, GS802A2. Operate to initialize BRM(Recovery)"

538HA06 Error GS801B, GS802A during Deposit End . "1. Check GS801B, GS802A2. Operate to initialize BRM(Recovery)"

538HA05 Error GS801A, GS802A during Deposit End . "1. Check GS801A, GS802A2. Operate to initialize BRM(Recovery)"

538HA04 Error GS802A during Deposit End . "1. Check GS802A2. Operate to initialize BRM(Recovery)"
538HA03 Error GS801A, GS801B during Deposit End . "1. Check GS801A, GS801B2. Operate to initialize BRM(Recovery)"

538HA02 Error GS801B during Deposit End . "1. Check GS801B2. Operate to initialize BRM(Recovery)"
538HA01 Error GS801A during Deposit End . "1. Check GS801A2. Operate to initialize BRM(Recovery)"
537R300 TE message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End End Error. occurred (message timeout error) after initialization"

537R200 TE message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
int the Deposit End. occurred (message timeout error) after initialization"

537R100 TE message timeout error during Ready Operation in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit End. occurred (message timeout error) after initialization"

537J300 Normal end is not possible during Deposit End . 1. Operate to initialize BRM(Recovery)
537J200 TE drum empty during Deposit End . "1. Open the upper unit2. Check the notes remain in the TE(12)3. Check the
GS701/GS702/GS709 Sensor4. Remove notes remain in the TE"

537J100 TE drum full during Deposit End. "1. Open the upper unit2. Check the notes remain in the TE(12)3. Remove notes
remain in the TE"
537G700 Detect the rear end in the tape during Deposit End. "1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether
black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"

537G500 Detect the front end in the tape during Deposit End. "1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of
tape's front end is black in the TE(12)4. Remove notes remain in the TE"

537G400 No detect the front end in the tape during Deposit End. "1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of
tape's front end is black in the TE(12)4. Remove notes remain in the TE"

537G300 Moter stop disorder during Deposit End. "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"

537G200 Motor's separate Direction running disorder during "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
Deosit Receipt.
537G100 Motor's stack direction running disorder during Deposit "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
End.
5372800 Error occurred by the notes remained on the GS709 "0. Before the """""Deposit""""" mode, the GS709 sensor is detected abnormally.1.
Deposit deceipt. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
TE(12)4. Remove notes and substance in the Rear Transport Path(11)5. Check
whether the sensor is contaminated (blocked) by cash / notes or a foriegn
substance / material"

5372300 Error occurred by the notes remained on the GS703 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
Deposit deceipt. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5372200 Ramaining notes in the CSM caused error on the "0. Before the """""Deposit""""" tranjaction, the GS702 sensor is detected
GS702 Deposit deceipt. abnormally.1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3.
Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport
Path(11)5. Check whether the sensor is contaminated (blocked) by cash / notes or
a foriegn substance / material"

© Hyosung TNS Inc. All Rights Reserved. 298


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5372100 Ramaining notes in the CSM caused error on the "0. Before the """""Deposit""""" tranjaction, the GS701 sensor is detected
GS701 Deposit deceipt. abnormally.1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3.
Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport
Path(11)5. Check whether the sensor is contaminated (blocked) by cash / notes or
a foriegn substance / material"

5371300 GS703 dark jam during Deposit End. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

536R300 CSM message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End Error. occurred (message timeout error) after initialization"

536R200 CSM message timeout error during transaction "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
operation in the Deposit End. occurred (message timeout error) after initialization"

536R100 CSM message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit End. occurred (message timeout error) after initialization"

535S200 Undefined command of RC5 during Deposit End. 1. Operate to initialize BRM(Recovery)
535S100 Undefined return value of RC5 during Deposit End. 1. Operate to initialize BRM(Recovery)
535R300 RC5 message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End Error. occurred (message timeout error) after initialization"

535R200 RC5 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Deposit End . occurred (message timeout error) after initialization"

535R100 RC5 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit End. occurred (message timeout error) after initialization"

535J300 Failure to RC5 full check during Deposit End. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (E)4. Check the stage status after open the recycle cassette(E)5. Check
contamination status of the GS512 sensor."

535GL00 Failure to move RC5 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit End.(Motor status error) cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS507 sensor status if there are No notes or substance"

535GK00 Failure of RC5 stack roller retreat during Deposit "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
End.(Motor status error) cassette (E) . 4. Put down the Stage after open the recycle cassette door
(E)5.Check the jam removal knob rotates softly"

535GJ00 Failure of RC5 stack roller retreat during Deposit "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
End.(Overrun) cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check
the jam removal knob rotates softly"

535GH00 Encoder Sensor(GS513) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
direction during Deposit Ready. wheels on the upper side.5. See whether GS513 works fine if there is nothing
jammed."

535GG00 Encoder Sensor(GS513) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
direction during Deposit Ready. wheels on the upper side.5. See whether GS513 works fine if there is nothing
jammed."

535GC00 Encoder Sensor(GS507) for Feed Motor failed to detect "0. During the """""Deposit""""" tranjaction, the sensor(GS507) signal is changed
Dark status when Feed Motor runs in stacking direction while the motor(GM501) run in stacking direction1. Open the Lower Unit.2. Open
during Deposit End. the Mid Transport Path.3. Take out the recycle cassette #5 and open its door.(E)4.
Remove jammed notes or substance using any wheels on the upper side.5. See
whether GS507 works fine if there is nothing jammed."

535GB00 Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
during Deposit End. wheels on the upper side.5. See whether GS507 works fine if there is nothing
jammed."

© Hyosung TNS Inc. All Rights Reserved. 299


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
535GA00 RC5 solenoid echo error during Deposit End. "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle
cassette (E) after removing recycle cassette4. Replace the cassette when same
error occurs"
535G800 Failure to RC5 push pressure movement during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit End. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check
the upper side of the recycle cassette"

535G600 Exceeds retry count limit of detecting RC5 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Deposit End. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check
the jam removal knob rotates softly"

535G500 Failure of RC5 stack roller retreat during Deposit "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
End.(sensor error) cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check
the jam removal knob rotates softly"

535G400 Failure to upword moving of PP during RC5 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Deposit End . cassette (E)4. Open the recycle cassette door (E)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

535G200 Failure to move stack position of RC5 PP during "0. when the PP(Push Plate) moves down in the cassette, the sensor(GS514)
Deposit End. signal is not changed to """""Light"""""1. Open the Lower Unit2. Open the Mid
Transport Path3. Remove the recycle cassette (E)4. Open the recycle cassette
door (E)5. Check cassette state to move PP up and down6. Check to see if
FP(Front Plate) goes down smoothly7. Check to see if the door is broken(the upper
edge of the door's right side(Key part)) if you don't find any problem"

535G100 Failure of return notes to RC5 during Deposit End. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5357500 Error occurred by the notes disorder on the GS505 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5356500 Error occurred by the Return Transport Path(GS505) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5355500 Error occurred by the Transport Path on the GS505 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5352500 Error occurred by the notes remained on the GS505 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5352200 Error occurred by the notes remained on the GS502 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 300


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5352100 Error occurred by the notes remained on the GS501 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5351500 GS505 sensor jam during Deposit End. "0. During the """""Deposit""""" tranjaction, the banknote is staying on the GS505
sensor1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the
recycle cassette (E)4. Put down the Stage after open the recycle cassette door
(E)5. Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn
substance / material"

5351200 GS502 sensor jam during Deposit End. "0. During the """""Deposit""""" tranjaction, the banknote is staying on the GS502
sensor1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the
recycle cassette (E)4. Put down the Stage after open the recycle cassette door
(E)5. Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn
substance / material"

5351100 GS501 sensor jam during Deposit End. "0. During the """""Deposit""""" tranjaction, the banknote is staying on the GS501
sensor1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the
recycle cassette (D)4. Put down the Stage after open the recycle cassette door
(D)5. Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn
substance / material"

5350500 GS505 Light Jam during Deposit End. "0. During the """""Deposit""""" tranjaction, the banknote is staying on the note
transport path between the GS034 and GS505 sensor1. Open the Lower Unit2.
Open the Mid Transport Path3. Remove the Jam on the recycle cassette(18)4.
Rotate the knob of the Mid Transport Path5. Remove the Jam on the Mid Transport
Path(13)."

534S200 Undefined command of RC4 during Deposit End. 1. Operate to initialize BRM(Recovery)
534S100 Undefined return value of RC4 during Deposit End. 1. Operate to initialize BRM(Recovery)
534R300 RC4 message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End Error. occurred (message timeout error) after initialization"

534R200 RC4 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Deposit End . occurred (message timeout error) after initialization"

534R100 RC4 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit End. occurred (message timeout error) after initialization"

534J300 Failure to RC4 full check during Deposit End. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (D)4. Check the stage status after open the recycle cassette(D)5. Check
contamination status of the GS412 sensor."

534GL00 Failure to move RC4 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit End.(Motor status error) cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS407 sensor status if there are No notes or substance"

534GK00 Failure to RC4 stack roller retreat during Deposit "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
End.(Motor status error) cassette (D) . 4. Put down the Stage after open the recycle cassette door
(D)5.Check the jam removal knob rotates softly"

534GJ00 Failure to RC4 stack roller retreat during Deposit "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
End.(Overrun) cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Check the jam removal knob rotates softly"

534GH00 Encoder Sensor(GS413) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
direction during Deposit Ready. wheels on the upper side.5. See whether GS413 works fine if there is nothing
jammed."

© Hyosung TNS Inc. All Rights Reserved. 301


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
534GG00 Encoder Sensor(GS413) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
direction during Deposit Ready. wheels on the upper side.5. See whether GS413 works fine if there is nothing
jammed."

534GC00 Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
during Deposit End. wheels on the upper side.5. See whether GS407 works fine if there is nothing
jammed."

534GB00 Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
during Deposit End. wheels on the upper side.5. See whether GS407 works fine if there is nothing
jammed."

534GA00 RC4 solenoid echo error during Deposit End. "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle
cassette (D) after removing recycle cassette4. Replace the cassette when same
error occurs"
534G800 Failure to RC4 push pressure movement during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit End. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Check the upper side of the recycle cassette"

534G600 Exceeds retry count limit of detecting RC4 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Deposit End. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Check the jam removal knob rotates softly"

534G500 Failure to RC4 stack roller retreat during Deposit "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
End.(sensor error) cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Check the jam removal knob rotates softly"

534G400 Failure to upword moving of PP during RC4 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Deposit End . cassette (D)4. Open the recycle cassette door (D)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

534G200 Failure to move stack position of RC4 PP during "0. when the PP(Push Plate) moves down in the cassette, the sensor(GS414)
Deposit End. signal is not changed to """""Light"""""1. Open the Lower Unit2. Open the Mid
Transport Path3. Remove the recycle cassette(D)4. Open the recycle cassette
door(D)5. Check cassette state to move PP up and down6. Check to see if
FP(Front Plate) goes down smoothly7. Check to see if the door is broken(the upper
edge of the door's right side(Key part)) if you don't find any problem"

534G100 Failure of return notes to RC4 during Deposit End. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5347500 Error occurred by the notes disorder on the GS405 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5346500 Error occurred by the Return Transport Path(GS405) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5345500 Error occurred by the Transport Path on the GS405 "0. During the """""Deposit""""" transaction, the banknote is detected at the seneor
during Deposit End. GS405 that is not note transport path1. Open the Lower Unit2. Open the Mid
Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open
the recycle cassette door (D)5. Remove notes and substance using jam removal
Knob in the upper side6. Check whether the sensor is contaminated (blocked) by
cash / notes or a foriegn substance / material"

© Hyosung TNS Inc. All Rights Reserved. 302


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5342500 Error occurred by the notes remained on the GS405 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5342200 Error occurred by the notes remained on the GS402 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5342100 Error occurred by the notes remained on the GS401 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5341500 GS405 sensor jam during Deposit End. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5341200 GS402 sensor jam during Deposit End. "0. During the """""Deposit""""" tranjaction, the banknote is staying on the GS402
sensor1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the
recycle cassette (D)4. Put down the Stage after open the recycle cassette door
(D)5. Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn
substance / material"

5341100 GS401 sensor jam during Deposit End. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5340500 GS405 Light Jam during Deposit End. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the
recycle cassette(17)4. Rotate the knob of the Mid Transport Path5. Remove the
Jam on the Mid Transport Path(13)."

533S200 Undefined command of RC3 during Deposit End. 1. Operate to initialize BRM(Recovery)
533S100 Undefined return value of RC3 during Deposit End. 1. Operate to initialize BRM(Recovery)
533R300 RC3 message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End Error. occurred (message timeout error) after initialization"

533R200 RC3 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Deposit End . occurred (message timeout error) after initialization"

533R100 RC3 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit End. occurred (message timeout error) after initialization"

533J300 Failure to RC3 full check during Deposit End. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (C)4. Check the stage status after open the recycle cassette(C)5. Check
contamination status of the GS312 sensor."

533GL00 Failure to move RC3 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit End.(Motor status error) cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS307 sensor status if there are No notes or substance"

533GK00 Failure of RC3 stack roller retreat during Deposit "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
End.(Motor status error) cassette (C) . 4. Put down the Stage after open the recycle cassette door
(C)5.Check the jam removal knob rotates softly"

533GJ00 Failure of RC3 stack roller retreat RC3 during Deposit "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
End.(Overrun) cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Check the jam removal knob rotates softly"

© Hyosung TNS Inc. All Rights Reserved. 303


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
533GH00 Encoder Sensor(GS313) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
direction during Deposit Ready. wheels on the upper side.5. See whether GS313 works fine if there is nothing
jammed."

533GG00 Encoder Sensor(GS313) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
direction during Deposit Ready. wheels on the upper side.5. See whether GS313 works fine if there is nothing
jammed."

533GC00 Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
during Deposit End. wheels on the upper side.5. See whether GS307 works fine if there is nothing
jammed."

533GB00 Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
during Deposit End. wheels on the upper side.5. See whether GS307 works fine if there is nothing
jammed."

533GA00 RC3 solenoid echo error during Deposit End. "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle
cassette (C) after removing recycle cassette4. Replace the cassette when same
error occurs"
533G800 Failure to RC3 push pressure movement of during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit End. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Check the upper side of the recycle cassette"

533G600 Exceeds retry count limit of detecting RC3 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Deposit End. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Check the jam removal knob rotates softly"

533G500 Failure of RC3 stack roller retreat RC3 during Deposit "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
End.(sensor error) cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Check the jam removal knob rotates softly"

533G400 Failure to upword moving of PP during RC3 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Deposit End . cassette (C)4. Open the recycle cassette door (C)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

533G200 Failure to move stack position of RC3 PP during "0. when the PP(Push Plate) moves down in the cassette, the sensor(GS314)
Deposit End. signal is not changed to """""Light"""""1. Open the Lower Unit2. Open the Mid
Transport Path3. Remove the recycle cassette(C)4. Open the recycle cassette
door(C)5. Check cassette state to move PP up and down6. Check to see if
FP(Front Plate) goes down smoothly7. Check to see if the door is broken(the upper
edge of the door's right side(Key part)) if you don't find any problem"

533G100 Failure of return notes to RC3 during Deposit End. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5337500 Error occurred by the notes disorder on the GS305 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5336500 Error occurred by the Return Transport Path(GS305) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 304


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5335500 Error occurred by the Transport Path on the GS305 "0. During the """""Deposit""""" transaction, the banknote is detected at the seneor
during Deposit End. GS305 that is not note transport path1. Open the Lower Unit2. Open the Mid
Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open
the recycle cassette door (C)5. Remove notes and substance using jam removal
Knob in the upper side6. Check whether the sensor is contaminated (blocked) by
cash / notes or a foriegn substance / material"

5332500 Error occurred by the notes remained on the GS305 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5332200 Error occurred by the notes remained on the GS302 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5332100 Error occurred by the notes remained on the GS301 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5331500 GS305 sensor jam during Deposit End. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5331200 GS302 sensor jam during Deposit End. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5331100 GS301 sensor jam during Deposit End. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5330500 GS305 Light Jam during Deposit End. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the
recycle cassette(16)4. Rotate the knob of the Mid Transport Path5. Remove the
Jam on the Mid Transport Path(13)."

532S200 Undefined command of RC2 during Deposit End. 1. Operate to initialize BRM(Recovery)
532S100 Undefined return value of RC2 during Deposit End. 1. Operate to initialize BRM(Recovery)
532R300 RC2 message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End Error. occurred (message timeout error) after initialization"

532R200 RC2 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Deposit End . occurred (message timeout error) after initialization"

532R100 RC2 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit End. occurred (message timeout error) after initialization"

532J300 Failure to RC2 full check during Deposit End. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (B)4. Check the stage status after open the recycle cassette(B)5. Check
contamination of GS212 sensor."

532GL00 Failure to move RC2 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit End. (Motor status error) cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS207 sensor status if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 305


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
532GK00 Failure of RC2 stack roller retreat during Deposit "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
End.(Motor status error) cassette (B) . 4. Put down the Stage after open the recycle cassette door
(B)5.Check the jam removal knob rotates softly"

532GJ00 Failure of RC2 stack roller retreat during Deposit "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
End.(Overrun) cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check
the jam removal knob rotates softly"

532GH00 Encoder Sensor(GS213) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Light status when Feed Motor runs in stacking cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
direction during Deposit Ready. wheels on the upper side.5. See whether GS213 works fine if there is nothing
jammed."

532GG00 Encoder Sensor(GS213) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
direction during Deposit Ready. wheels on the upper side.5. See whether GS213 works fine if there is nothing
jammed."

532GC00 Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
during Deposit End. wheels on the upper side.5. See whether GS207 works fine if there is nothing
jammed."

532GB00 Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
during Deposit End. wheels on the upper side.5. See whether GS207 works fine if there is nothing
jammed."

532GA00 RC2 solenoid echo error during Deposit End. "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle
cassette (B) after removing recycle cassette4. Replace the cassette when same
error occurs"
532G800 Failure to RC2 push pressure movement of during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit End. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check
the upper side of the recycle cassette"

532G600 Exceeds retry count limit of detecting RC2 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Deposit End. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check
the jam removal knob rotates softly"

532G500 Failure of RC2 stack roller retreat during Deposit "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
End.(sensor error) cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check
the jam removal knob rotates softly"

532G400 Failure to upword moving of PP during RC2 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Deposit End . cassette (B)4. Open the recycle cassette door (B)5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

532G200 Failure to move stack position of RC2 PP during "0. when the PP(Push Plate) moves down in the cassette, the sensor(GS214)
Deposit End. signal is not changed to """""Light"""""1. Open the Lower Unit2. Open the Mid
Transport Path3. Remove the recycle cassette(B)4. Open the recycle cassette
door(B)5. Check cassette state to move PP up and down6. Check to see if
FP(Front Plate) goes down smoothly7. Check to see if the door is broken(the upper
edge of the door's right side(Key part)) if you don't find any problem"

532G100 Failure of return notes to RC2 during Deposit End. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5327500 Error occurred by the notes disorder on the GS205 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 306


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5326500 Error occurred by the Return Transport Path(GS205) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5325500 Error occurred by the Transport Path on the GS205 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5322500 Failure to move stack position of RC2 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit End. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5322200 Error occurred by the notes remained on the GS202 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5322100 Error occurred by the notes remained on the GS201 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5321500 GS205 sensor jam during Deposit End. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5321200 GS202 sensor jam during Deposit End. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5321100 GS201 sensor jam during Deposit End. "0. During the """""Deposit""""" tranjaction, the banknote is staying on the GS201
sensor1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the
recycle cassette (B)4. Put down the Stage after open the recycle cassette door
(B)5. Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn
substance / material"

5320500 GS205 Light Jam during Deposit End. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the
recycle cassette(15)4. Rotate the knob of the Mid Transport Path5. Remove the
Jam on the Mid Transport Path(13)."

531S200 Undefined command of RC1 during Deposit End. 1. Operate to initialize BRM(Recovery)
531S100 Undefined return value of RC1 during Deposit End. 1. Operate to initialize BRM(Recovery)
531R300 RC1 message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End Error. occurred (message timeout error) after initialization"

531R200 RC1 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Deposit End . occurred (message timeout error) after initialization"

531R100 RC1 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit End. occurred (message timeout error) after initialization"

531J300 Failure to RC1 full check during Deposit End. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Check the stage status after open the recycle cassette(A)5. Check
contamination of sensor GS112"

© Hyosung TNS Inc. All Rights Reserved. 307


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
531GL00 Failure to move RC1 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit End.(Motor status error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS107 sensor status if there are No notes or substance"

531GK00 Failure of RC1 stack roller retreat during Deposit "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
End.(Motor status error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

531GJ00 Failure of RC1 stack roller retreat during Deposit "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
End.(Overrun) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

531GH00 Encoder Sensor(GS113) for Stack Roller failed to "0. During the """""Deposit""""" tranjaction, the sensor(GS113) signal is changed
detect Light status when Feed Motor runs in stacking while the motor(GM101) run in stacking direction1. Open the Lower Unit.2. Open
direction during deposit ready operation. the Mid Transport Path.3. Take out the recycle cassette #5 and open its door.(E)4.
Remove jammed notes or substance using any wheels on the upper side.5. See
whether GS113 works fine if there is nothing jammed."

531GG00 Encoder Sensor(GS113) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
detect Dark status when Feed Motor runs in stacking cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
direction during Deposit Ready. wheels on the upper side.5. See whether GS113 works fine if there is nothing
jammed."

531GC00 Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
during Deposit Ready. wheels on the upper side.5. See whether GS107 works fine if there is nothing
jammed."

531GB00 Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
during Deposit Ready. wheels on the upper side.5. See whether GS107 works fine if there is nothing
jammed."

531GA00 RC1 solenoid echo error duing Deposit End. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette(A) and reload4. Replace the cassette when same error occurs"

531G800 RC1 Push pressure Movement error during Deposit "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Ready. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the upper side of the recycle cassette"

531G600 Exceeds retry count limit of detecting RC1 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
falling back and avoiding during Deposit Ready. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

531G500 Failure of RC1 stack roller retreat during Deposit "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
End.(sensor error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check
the jam removal knob rotates softly"

531G400 Failure to upword moving of PP during RC1 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
retreat movement in the Deposit End . cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

531G200 Failure to move stack position of RC1 PP during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit End. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move
stage up and down6. Check the lower edge of the door's right side(Key part) if you
don't find any problem "

531G100 Failure of return notes to RC1 during Deposit End. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 308


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5317500 Error occurred by the notes disorder on the GS105 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5316500 Error occurred by the Return Transport Path(GS105) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5315500 Error occurred by the Transport Path on the GS105 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5312500 Error occurred by the notes remained on the GS105 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5312200 Error occurred by the notes remained on the GS102 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5312100 Error occurred by the notes remained on the GS101 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
during Deposit End. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5311500 GS105 sensor jam during Deposit End. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5311200 GS102 sensor jam during Deposit End. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5311100 GS101 sensor jam during Deposit End. "0. During the """""Deposit""""" tranjaction, the banknote is staying on the GS101
sensor1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the
recycle cassette (A)4. Put down the Stage after open the recycle cassette door
(A)5. Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn
substance / material"

5310500 GS105 light jam error during Deposit End. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the
recycle cassette(14)4. Rotate the knob of the Mid Transport Path5. Remove the
Jam on the Mid Transport Path(13)."

530R300 BM message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End Error. occurred (message timeout error) after initialization"

530R200 BM message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the in the Deposit End. occurred (message timeout error) after initialization"

530R100 BM message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit End. occurred (message timeout error) after initialization"

© Hyosung TNS Inc. All Rights Reserved. 309


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
530QA00 BC open error during Deposit End. "1. Open the upper unit2. Open the customer service module (CSM)3. Check the
lock lever in the BC"
530Q900 BMD removal error during Deposit End. 1. Check the lower Unit load/removal
530Q800 BMD inter lock error during Deposit End. "1. Check the lower Unit load/removal2. Replace a cherry switch when error
occures"
530Q700 RJC removal error during Deposit End. "0. During the """""Deposit""""" tranjaction, the RJC is not installed properly(the
GS024 sensor is detected to the """""Dark""""")1. Open the Lower Unit2. Open the
Mid Transport Path3. Check the reject CST(21) Load/Removal"

530Q600 CSM open error during Deposit End. "1. Open the upper unit2. Check to open/close CSM3. Check the sensors GS011"

530Q500 Safe door open error during Deposit End. 1. Check the safe door open
530Q400 BMU removal error during Deposit End. 1. Check Load/Removal of the upper unit
530Q300 BMU inter lock error during Deposit End. "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error
occures"
530Q200 TE open error during Deposit End. "1. Open the upper Unit2. Check open/close of TE(12)"
530Q100 UTC removal error during Deposit End. "1. Open the upper unit2. Check removal of the cassette not received(9)"

530NJ00 TE stack counts during Deposit Count is different with "1. Check note quantity during Deposit Count2. Check note quantity during Deposit
TE separate counts during Deposit End. END3. Operate to initialize BRM(Recovery)"

530NC00 Failure to check the last note at the termination of mid "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
transport path during Deposit End . occurred (message timeout error) after initialization"

530NA00 No Result with previous note recognition result when 1. Operate to initialize BRM(Recovery)
notes separate from TE during Deposit End .
530N900 Pick-up count did not match up with stack count when 1. Operate to initialize BRM(Recovery)
separate end in the Deposit End .
530K300 Denomination of deposit count differs from "1. Check the duplicate note and remove the note.2. Operate to initialize
denomination of deposit end when reject option set in BRM(Recovery)"
the case of serial number recognition during deposit
530K100 end. of failure to duplicate serial number during Deposit
Erro "1. Check the duplicate note and remove the note.2. Operate to initialize
End.. BRM(Recovery)"
530G300 Failure to Timeout 3 Way Gate 120 degree mode "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
conversion during Deposit Count during Deposit End. substance from the gate in the Rear Transport Path"
530G200 Failure to 3 Way Gate 120 degree mode conversion "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
during Deposit Count during Deposit End. substance from the gate in the Rear Transport Path"
530G100 Failure to 3 Way Gate 0 degree mode conversion "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
during Deposit End. substance from the gate in the Rear Transport Path"
530F700 Decreased encoder count of GM004 moter less than 1. Operate to initialize BRM(Recovery)
previous values during Deposit End .
530F600 Decreased encoder count of GM002 moter less than 1. Operate to initialize BRM(Recovery)
previous values during Deposit End.
530F500 Decreased encoder count of GM001 moter less than 1. Operate to initialize BRM(Recovery)
previous values during Deposit End.
530F400 GM004 motor error during Deposit End. "0. During the """""Deposit Count""""" tranjaction, the motor(GM004) of the Upper
Unit(BMU) cannot not rotate at normal speed1. Open the Lower Unit2. Check that
the knob of the Mid Transport Path ratate smoothly3. Remove notes and substance
in the Mid Transport Path(13)4. Check whether the sensor(GS023) is contaminated
(blocked) by cash / notes or a foriegn substance / material"

530F200 GM002 motor removal error during Deposit End. "1. Open the upper unit2. Check the Rear Transport Path(8) knob rotates
softly3.Check remained Notes and substance in the upper Transport Path4. Check
the sensor GS007 status"
530F100 GM001 motor removal error during Deposit End. "1. Open the upper unit2. Check the Front Transport Path(4) knob rotates softly
3.Check remained Notes and substance in the upper Transport Path4. Check the
sensor GS804 status"
530DY00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
530DX00 Deposit
Error End . to synchronizing recognition during
of failure 1. Operate to initialize BRM(Recovery)
530DW00 Deposit End . to synchronizing recognition during
Error of failure 1. Operate to initialize BRM(Recovery)
530DV00 Deposit
Error End . to synchronizing recognition during
of failure 1. Operate to initialize BRM(Recovery)
530DU00 Deposit End . to synchronizing recognition during
Error of failure 1. Operate to initialize BRM(Recovery)
530DT00 Deposit
Error End . to synchronizing recognition during
of failure 1. Operate to initialize BRM(Recovery)
530DS00 Deposit
Error End . to synchronizing recognition during
of failure 1. Operate to initialize BRM(Recovery)
530DR00 Deposit
Error End . to synchronizing recognition during
of failure 1. Operate to initialize BRM(Recovery)
Deposit End .

© Hyosung TNS Inc. All Rights Reserved. 310


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5307W00 Error occurred by the notes disorder on the GS802 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Deposit End. BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

5307Q00 Error occurred by the notes disorder on the GS034 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Deposit End. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5307P00 Error occurred by the notes disorder on the GS033 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Deposit End. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5307N00 Error occurred by the notes disorder on the GS032 "0. During the """""Deposit""""" transaction, the sensor(GS032) is detected
during Deposit End. abnormally.1. Open the Lower Unit2. Check that the knob of the Mid Transport
Path ratate smoothly3. Remove notes and substance in the Mid Transport
Path(13)4. Check whether the sensor(GS032) is contaminated (blocked) by cash /
notes or a foriegn substance / material"

5307M00 Error occurred by the notes disorder on the GS031 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Deposit End. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5307K00 Error occurred by the notes disorder on the GS703 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Deposit End. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5307J00 Error occurred by the notes disorder on the GS619 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Deposit End. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5307H00 Error occurred by the notes disorder on the GS618 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Deposit End. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5307G00 Error occurred by the notes disorder on the GS614 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Deposit End. notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

5307B00 Error occurred by the notes disorder on the GS022 "0. During the """""Deposit""""" transaction, the sensor(GS022) is detected
during Deposit End. abnormally.1. Open the Lower Unit2. Check that the knob of the Mid Transport
Path ratate smoothly3. Remove notes and substance in the Mid Transport
Path(13)4. Check whether the sensor(GS022) is contaminated (blocked) by cash /
notes or a foriegn substance / material"

5307A00 Error occurred by the notes disorder on the GS021 "0. During the """""Deposit""""" transaction, the sensor(GS021) is detected
during Deposit End. abnormally.1. Open the Lower Unit2. Check that the knob of the Mid Transport
Path ratate smoothly3. Remove notes and substance in the Mid Transport
Path(13)4. Check whether the sensor(GS021) is contaminated (blocked) by cash /
notes or a foriegn substance / material"

5307600 Error occurred by the notes disorder on the GS006 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Deposit End. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(7)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5307500 Error occurred by the notes disorder on the GS005 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes
during Deposit End. and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5307400 Error occurred by the notes disorder on the GS004 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Deposit End. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5307300 Error occurred by the notes disorder on the GS003 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
during Deposit End. Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"

© Hyosung TNS Inc. All Rights Reserved. 311


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5307200 Error occurred by the notes disorder on the GS002 "0. During the """""Deposit""""" transaction, the sensor(GS002) is detected
during Deposit End. abnormally.1. Open the Upper Unit2. Open the CSM and TE(12)3. Remove the
notes and the substance from the Front Transport Path (4)4. Check whether the
sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"

5307100 Error occurred by the notes disorder on the GS801 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Deposit End. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5306J00 Error occurred by the Return Transport path(GS619) "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Deposit End. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5306H00 Error occurred by the Return Transport path(GS618) "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Deposit End. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5306G00 Error occurred by the Return Transport path(GS614) "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Deposit End. notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

5305W00 Error occurred by the Transport Path on the GS802 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Deposit End. BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

5305Q00 Error occurred by the Transport Path on the GS034 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Deposit End. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5305P00 Error occurred by the Transport Path on the GS033 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Deposit End. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5305N00 Error occurred by the Transport Path on the GS032 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Deposit End. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5305M00 Error occurred by the Transport Path on the GS031 "0. During the """""Deposit""""" transaction, the banknote is detected at the seneor
during Deposit End. GS031 that is not note transport path1. Open the Lower Unit2. Rotate the knob of
the Mid Transport Path3. Remove notes and substance in the Mid Transport
Path(13)4. Check whether the sensor is contaminated (blocked) by cash / notes or
a foriegn substance / material"

5305B00 Error occurred by the Transport Path on the GS022 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
during Deposit End. and the foreign substance from the reject cassette (19)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

5305A00 Error occurred by the Transport Path on the GS021 "1. Open the lower unit2. Remove notes and substance in the Mid Transport
during Deposit End. Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"
5305600 Error occurred by the Transport Path on the GS006 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the
during Deposit End. cassette not received(9)4. Remove substance in the Rear Transport Path(7)5.
Check whether the sensor is contaminated or not if there are No notes or
substance."

5305500 Error occurred by the Transport Path on the GS005 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes
during Deposit End. and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5305400 Error occurred by the Transport Path on the GS004 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the
during Deposit End. cassette not received(9)4. Remove substance in the Rear Transport Path(8)5.
Check whether the sensor is contaminated or not if there are No notes or
substance."

© Hyosung TNS Inc. All Rights Reserved. 312


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5305300 Error occurred by the Transport Path on the GS003 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
during Deposit End. Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5305200 Error occurred by the Transport Path on the GS002 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Deposit End. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5305100 Error occurred by the Transport Path on the GS801 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Deposit End. BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

5302W00 Error occurred by the notes remained on the GS802 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Deposit End. BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

5302Q00 Error occurred by the notes remained on the GS034 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Deposit End. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5302P00 Error occurred by the notes remained on the GS033 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Deposit End. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5302N00 Error occurred by the notes remained on the GS032 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Deposit End. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5302M00 Error occurred by the notes remained on the GS031 "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Deposit End. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5302K00 Error occurred by the notes remained on the GS703 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Deposit End. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5302J00 Error occurred by the notes remained on the GS619 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Deposit End. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5302H00 Error occurred by the notes remained on the GS618 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Deposit End. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5302G00 Error occurred by the notes remained on the GS614 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Deposit End. notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

5302B00 Error occurred by the notes remained on the GS022 "0. During the """""Deposit""""" tranjaction, the banknote is staying on the GS022
during Deposit End. sensor1. Open the Lower Unit2. Rotate the knob of the Mid Transport Path3.
Remove notes and substance in the Mid Transport Path(13)4. Check whether the
sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"

5302A00 Error occurred by the notes remained on the GS021 "1. Open the lower unit2. Remove notes and substance in the Mid Transport
during Deposit End. Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"
5302600 Error occurred by the notes remained on the GS006 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Deposit End. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(7)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5302500 Error occurred by the notes remained on the GS005 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes
during Deposit End. and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 313


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5302400 Error occurred by the notes remained on the GS004 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Deposit End. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5302300 Error occurred by the notes remained on the GS003 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
during Deposit End. Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5302200 Error occurred by the notes remained on the GS002 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Deposit End. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5302100 Error occurred by the notes remained on the GS801 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Deposit End. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5301W00 GS802 dark jam error during Deposit End. "0. During the """""Deposit""""" tranjaction, the banknote is staying on the GS802
sensor1. Open the Upper Unit2. Open CSM3. Open BC(5)4. Remove the notes
and substance in the BC(5)5. Check whether the sensor is contaminated (blocked)
by cash / notes or a foriegn substance / material"

5301Q00 GS034 dark jam error during Deposit End. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5301P00 GS033 dark jam error during Deposit End. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5301N00 GS032 dark jam error during Deposit End. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5301M00 GS031 dark jam error during Deposit End. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5301K00 GS703 dark jam error during Deposit End. "0. During the """""Deposit""""" tranjaction, the banknote is staying on the GS703
sensor1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Rotate a
knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5301J00 GS619 dark jam error during Deposit End. "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance."

5301H00 GS618 dark jam error during Deposit End. "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance."

5301G00 GS614 dark jam error during Deposit End. "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
substance in the CSM(3)4. Check whether the sensor is contaminated or not if
there are No notes or substance."

5301B00 GS022 dark jam error during Deposit End. "0. During the """""Deposit""""" tranjaction, the banknote is staying on the GS022
sensor1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the
banknotes and the foreign substance from the reject cassette (19)4. Check
whether the sensor is contaminated (blocked) by cash / notes or a foriegn
substance / material"

5301A00 GS021 dark jam error during Deposit End. "0. During the """""Deposit""""" tranjaction, the banknote is staying on the GS021
sensor1. Open the Lower Unit(BMD)2. Remove notes and substance in the Mid
Transport Path(13)3. Check whether the sensor(GS021) is contaminated (blocked)
by cash / notes or a foriegn substance / material4. Check the interface of the Upper
Unit(BMU) and the Lower Unit(BMD)"

© Hyosung TNS Inc. All Rights Reserved. 314


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5301600 GS006 dark jam error during Deposit End. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(7)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5301500 GS005 dark jam error during Deposit End. "0. During the """""Deposit""""" tranjaction, the banknote is staying on the GS005
sensor1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Remove
notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated (blocked) by cash / notes or a foriegn substance / material"

5301400 GS004 dark jam error during Deposit End. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5301300 GS003 dark jam error during Deposit End. "0. During the """""Deposit""""" tranjaction, the banknote is staying on the GS003
sensor1. Open the Upper Unit.2. Open TE(12)3. Open the Rear Transport
Path(6)4. Remove the notes and substance on the Rear Transport Path(6)5. Check
whether the sensor is contaminated (blocked) by cash / notes or a foriegn
substance / material"

5301200 GS002 dark jam error during Deposit End. "0. During the """""Deposit""""" tranjaction, the banknote is staying on the GS002
sensor1. Open the Upper Unit2. Open the customer service module (CSM)3. Open
the BC(5)4. Remove the notes and the substance from the Front Transport Path
(4)5. Check whether the sensor is contaminated (blocked) by cash / notes or a
foriegn substance / material"

5301100 GS801 dark jam error during Deposit End. "0. During the """""Deposit""""" tranjaction, the banknote is staying on the GS801
sensor1. Open the Upper Unit2. Open the customer service module (CSM)3. Open
the BC(5)4. Remove the notes and the substance from the Front Transport Path
(4)5. Check whether the sensor is contaminated (blocked) by cash / notes or a
foriegn substance / material"

5300W00 GS802 light jam error during Deposit End. "1. Open the upper unit2. Open the CSM and TE(12)3. Open BC(5) and Rear
Transport Path(6)4. Remove the Jam between BC(5) and Rear Transport Path(6)."

5300Q00 GS034 light jam error during Deposit End. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the
Jam on the Mid Transport Path(13). "
5300P00 GS033 light jam error during Deposit End. "0. During the """""Deposit""""" tranjaction, the banknote is staying on the note
transport path between the GS032 and GS033 sensor1. Open the Lower Unit2.
Open the Mid Transport Path3. Rotate the knob of the Mid Transport Path4.
Remove the Jam on the Mid Transport Path(13)."

5300N00 GS032 light jam error during Deposit End. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the
Jam on the Mid Transport Path(13). "
5300M00 GS031 light jam error during Deposit End. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the
Jam on the Mid Transport Path(13). "
5300B00 GS022 light jam error during Deposit End. "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the
Jam on the Mid Transport Path(13). "
5300A00 GS021 light jam error during Deposit End. "0. During the """""Deposit""""" tranjaction, the banknote is staying on the note
transport path between the GS002 and the GS0211. Open the Lower Unit2. Rotate
the knob of the Mid Transport Path3. Remove notes and substance in the Mid
Transport Path(13)4. Check whether the sensor is contaminated (blocked) by cash
/ notes or a foriegn substance / material5. Check the interface of the Upper
Unit(BMU) and the Lower Unit(BMD)"

5300600 GS006 light jam error during Deposit End. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the
cassette not received(9)4. Remove the Jam between Rear Transport Path(7) and
Rear Transport Path(11)."
5300500 GS005 light jam error during Deposit End. "0. During the """""Deposit""""" tranjaction, the banknote is staying on the note
transport path between the GS703 and GS005 sensor1. Open the Upper Unit2.
Open the TE(Temporary Escrow) (12)3. Remove the Jam between TE(12) and
Rear Transport Path(11)."

5300400 GS004 light jam error during Deposit End. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the
cassette not received(9)4. Remove the Jam between Rear Transport Path(8) and
Rear Transport Path(11)."

© Hyosung TNS Inc. All Rights Reserved. 315


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5300300 GS003 light jam error during Deposit End. "0. During the """""Deposit""""" tranjaction, the banknote is staying on the note
transport path between the GS003 and GS005 sensor1. Open the Upper Unit2.
Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4.
Remove the Jam between Rear Transport Path(11) and Rear Transport Path(6)."

5300200 GS002 light jam error during Deposit "0. During the """""Deposit""""" tranjaction, the banknote is staying on the note
transport path between the BC and the Mid Transport Path1. Open the Lower
Unit(BMD)2. Remove notes and substance in the Mid Transport Path(13)3. Check
whether the sensor(GS801) is contaminated (blocked) by cash / notes or a foriegn
substance / material"

5300100 GS801 light jam error during Deposit End. "1. Open the upper unit. 2. Open the customer service module (CSM)3. Open the
BC(5) 4.Remove notes and substance in the Front Transport Path(4) 5. Check
whether the sensor is contaminated or not if there are No notes or substance "

52US300 USB command data length error during Deposit Count. "1. Check the USB connect2. Operate to initialize BRM(Recovery)"

52US100 USB sequence duplicated number error in Deposit 1. Restart over AP-SP
52BS200 Count.
RBU connection MI error in the Deposit Count. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

52BS100 RBU connection sequence error in the Deposit Count. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

52BS000 RBU communication timeout error in the Deposit "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Count. occurred (message timeout error) after initialization"

52AS800 Separate count is more than Remain count when 1. Operate to initialize BRM(Recovery)
updating notes count during Deposit Count.
52ARJ00 Message timeout error during Stop Ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Count. occurred (message timeout error) after initialization"

52ARC00 BC reponse message timeout error during Deposit "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Count. occurred (message timeout error) after initialization"

52ARB00 Message timeout error of processing for Notes "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Reamined in the Auto Reapir during Deposit Count. occurred (message timeout error) after initialization"

52ARA00 BM reverting notes message timeout error in the auto "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
recoveryduring Deposit Count. occurred (message timeout error) after initialization"

52AR900 Stack ready message timeout error in the auto "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
recoveryduring Deposit Count. occurred (message timeout error) after initialization"

52AR700 RBU response message timeout error during Deposit "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Count. occurred (message timeout error) after initialization"

52AR300 Message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Count Error. occurred (message timeout error) after initialization"

52AR200 Message timeout error during transation operation of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Count. occurred (message timeout error) after initialization"

52AR100 Message timeout error during operation ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Count. occurred (message timeout error) after initialization"

52AN700 TE stack counts is different with BC pass info of normal 1. Operate to initialize BRM(Recovery)
count in the Deposit Count.
52AH500 Error to NVRAM(128denominations) Read/ Write "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
during Deposit Count. occurred (message timeout error) after initialization"

52AEF00 RBU RS485 connection line disorder during Deposit "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Count. occurred (message timeout error) after initialization"

52AEE00 RBU RS485 communication sequence disorder during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Count. occurred (message timeout error) after initialization"

© Hyosung TNS Inc. All Rights Reserved. 316


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
52AE600 Error to received deposit count during TE Button "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Operating. occurred (message timeout error) after initialization"

52AE400 Deposit count transaction was executed without "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Initializing after power on. for TM Test-> Initail Info Set -> Initialization "
52AE300 Received execute command without Read System Info. "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
during Deposit Count. for TM Test-> Initail Info Set -> Initialization "
52AE200 Status on not operation receiption command during "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Deposit Count. for TM Test-> Initail Info Set -> Initialization "
52AE100 Received operation command without Initail Info Set "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
during Deposit Count. for TM Test-> Initail Info Set -> Initialization "
52AAF00 Status of RC empty before the operation during Deposit "1. Open the lower unit2. Open the Mid Transport Path3. Check the residual notes
Count. quantity in the recycle cassettes(A~E)"
52AAE00 Status of UTC2 full before the operation during Deposit "1. Open the upper unit2. Open the forge note cassette(103. Check the forge note
Count . cassette(10) is full"
52AAD00 Status of UTC1 full before the operation during Deposit "1. Open the upper unit2. Open the cassette not received(9)3. Check the cassette
Count. not received(9) is full"
52AAC00 Status of RJC full before the operation during Deposit "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject
Count. cassette(21)4. Remove notes after checking notes full in the cassette5. Check
whether the sensor is contaminated or not if a cassette is empty."

52AAB00 Status of RC full before the operation during Deposit "1. Open the lower unit2. Open the Mid Transport Path3. Check the GSx11 full
Count. detection sensor of recycle cassettes(A~E) 4. CST Door open5. Check the notes
full in the cassette "
52AAA00 Status of BC open before the operation during Deposit "1. Open the upper unit2. Check the lock lever in the BC"
52AA900 Count.
Status of BMD removal before the operation during "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3.
Deposit Count. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur
same error"
52AA800 Status of BMD inter lock detachment before the "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3.
operation during Deposit Count. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur
same error"
52AA700 Status of RJC removal before the operation during "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21)
Deposit Count. Load/Removal"
52AA600 Status of CSM open before the operation during "1. Open the upper Unit2. Check open/close of CSM3. Check sensor GS011"
Deposit Count.
52AA400 Stauts of BMU removal before the operation during 1. Check Load/Removal of the upper unit
Deposit Count.
52AA300 Status of BMU inter lock detachment before the "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error
operation during Deposit Count. occures"
52AA200 Status of TE open before the operation during Deposit "1. Open the upper Unit2. Check open/close of TE(12)"
52AA100 Count. of UTC removal before the operation during
Status "1. Open the upper unit2. Check removal of the cassette not received(9)"
Deposit Count.
52A2C00 Error occurred by the notes remained in the BCU(CIS 1. Open the upper unit.
Sensor or DD Sensor) during Deposit Count . 2. Open CSM
3. Open BC(5)
4. Remove the notes and substance on the Rear Transport Path(4)
5. Check whether the sensor is contaminated or not if there are No notes or
substance

528S900 Receive retry error from BC during Depost Count. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

528S400 Receive ETC. error from BC during Deposit Count. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

528S200 Receive abnormal BCC from BC during Deposit Count. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

528S100 Receive abnormal MI from BC during Deposit Count. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

528R900 BC message timeout error during Deposit Count. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

528R300 BC message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Count Error. occurred (message timeout error) after initialization"

© Hyosung TNS Inc. All Rights Reserved. 317


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
528R200 BC message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Deposit Count. occurred (message timeout error) after initialization"

528R100 BC message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit Count. occurred (message timeout error) after initialization"

528HS29 Error of the BC Stop MR/UV/DD Sampling BCU Ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Deposit Count. occurred after initialization"
528HS28 Error of the BC Stop DAC Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Deposit Count. occurred after initialization"
528HS22 Error of the BC Stop Sensor(MR/UV/DD/Gate) Power "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Off Scan Driver Init During in the Deposit Count. occurred after initialization"
528HS1B Error of the Hall Sensor Shading Fail BCU Ready "1. Retry to Hall Sensor Shading"
During in the Deposit Count.
528HS1A Error of the Hall Sensor Dac Set Fail BCU Ready "1. Check to Hall Sensor2. Check to Hall Sensor Connected Cable"
During in the Deposit Count.
528HS19 Error of the MR/UV/DD Sampling BCU Ready During "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Deposit Count. occurred after initialization"
528HS18 Error of the DAC Set Fail BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Count. occurred after initialization"
528HS17 Error of the AFE Chip Set BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Count. occurred after initialization"
528HS15 Error of the CIS Shading BCU Ready During in the "1. Retry to Cis Sensor Shading"
Deposit Count.
528HS14 Error of the Light Source Set Fail BCU Ready During in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit Count. occurred after initialization"
528HS13 Error of the CIS Led On Value Set Fail BCU Ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Deposit Count. occurred after initialization"
528HS12 Error of the Sensor(MR/UV/DD/Gate) Power Off BCU "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready During in the Deposit Count. occurred after initialization"
528HS11 Error of the Fpga Write BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Count. occurred after initialization"
528HS08 Error of the DAC Set Fail Scan Driver Init During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Count. occurred after initialization"
528HS05 Error of the CIS Shading Scan Driver Init During in the 1. Retry to Cis Sensor Shading
Deposit Count.
528HS04 Error of the Light Source Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Deposit Count. occurred after initialization"
528HS03 Error of the CIS Led On Value Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Deposit Count. occurred after initialization"
528HS02 Error of the Sensor(MR/UV/DD/Gate) Power Off Scan "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Driver Init During in the Deposit Count. occurred after initialization"
528HS01 Error of the Fpga Write Scan Driver Init During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Count. occurred after initialization"
528HJ03 Error of Currency Set Recognition Algorithm in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Count. occurred after initialization"
528HJ02 Error of Ready Recognition Algorithm in the Deposit "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Count. occurred after initialization"
528HJ01 Error of Initialize Recognition Algorithm in the Deposit "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Count. occurred after initialization"
528HI04 Error of Timeout during BcUsbTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Count. occurred after initialization"
528HI03 Error of Timeout during UartTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Count. occurred after initialization"
528HI02 Error of Timeout during ScanTask Message Message "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Deposit Count. occurred after initialization"
528HI01 Error of Timeout during RecogTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Count. occurred after initialization"
528HG37 Error of transaction setting during receiving BCU "1. Check to the transaction setting2. Operate to initialize BRM(Recovery)3. Reboot
mode command in the Deposit Count . the system when same error occurred (message timeout error) after initialization"

528HG36 Error of recognized mode during receiving BCU mode "1. Check to the recoginzed mode2. Operate to initialize BRM(Recovery)3. Reboot
command in the Deposit Count . the system when same error occurred (message timeout error) after initialization"

528HG24 Error of encoder set-up mode during receiving BCU "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
ready command in the Deposit Count . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

© Hyosung TNS Inc. All Rights Reserved. 318


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
528HG23 Error of set up for DD sensor DAC during receiving "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
BCU ready command in the Deposit Count . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

528HG22 Error of DD sensor initialization during receiving BCU "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
ready command in the Deposit Count . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

528HG21 Error of power on during receiving BCU ready "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
command in the Deposit Count . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

528HG20 Error to initialize CIS during receiving BCU ready "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
command in the Deposit Count . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

528HG12 BC spec differs from data write command paramter "1. Check the BCU specifications.2. Operate to initialize BRM(Recovery)3. Reboot
during Deposit Count . the system when same error occurred after initializatio"

528HG11 Error of no country code set up during receiving BCU "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system
ready command in the Deposit Count . when same error occurred after initialization"
528HG10 Error of no recognition DB for the country during "1. Check the country 2. Download DB again after delecting all recognition DB3.
receiving BCU data write command in the Deposit Operate to initialize BRM(Recovery)4. Reboot the system when same error
Count . occurred after initialization"
528HG09 Error of country-code set up during receiving BCU data "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system
write command in the Deposit Count . when same error occurred after initialization"
528HG08 Error of available support country numbers set up "1. Check the country2. Operate to initialize BRM(Recovery)3. Reboot the system
during receiving BCU data write command in the when same error occurred after initialization"
528HG07 Deposit
Error Countundefined
of BCU . command reception during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Count. occurred after initialization"
528HG06 Error of the BC insert direction during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Deposit Count. occurred after initialization"
528HG05 Error of the recognition level set up during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Deposit Count. occurred after initialization"
528HG04 Error of mode set up during BCU ready command in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit Count. occurred after initialization"
528HG03 Error of the transaction ready set up during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Deposit Count. occurred after initialization"
528HG02 Error of the recognition level set up during BCU mode "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Deposit Count. occurred after initialization"
528HG01 Error of mode set up during BCU Mode Command in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit Count. occurred after initialization"
528HF20 Error to load recognition DB #10 during Deposit Count. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
528HF19 Error to load recognition DB #09 during Deposit Count. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
528HF18 Error to load recognition DB #08 during Deposit Count. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
528HF17 Error to load recognition DB #07 during Deposit Count. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
528HF16 Error to load recognition DB #06 during Deposit Count. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
528HF15 Error to load recognition DB #05 during Deposit Count. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
528HF14 Error to load recognition DB #04 during Deposit Count. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
528HF13 Error to load recognition DB #03 during Deposit Count. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
528HF12 Error to load recognition DB #02 during Deposit Count. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
528HF11 Error to load recognition DB #01 during Deposit Count. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
528HF09 Error to FPGA Read during Deposit Count. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."

528HF08 Error to FPGA initialize during Deposit Count. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."

528HF07 Error to load to info of BC FPGA header during Deposit "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
Count.

© Hyosung TNS Inc. All Rights Reserved. 319


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
528HF06 Error to BC FPGA configuration during Deposit Count. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."

528HF05 Error to BC FPGA data checksum during Deposit "1. Check to BC FPGA File2. Operate to initialize BRM(Recovery)"
528HF04 Count.to load recognition DB table during Deposit
Error "1.Download DB again after delecting all recognition DB2. Operate to initialize
Count. BRM(Recovery)"
528HF03 Error to load shading data of the CIS during Deposit "1. Operate shading in the BC CIS2. Operate to initialize BRM(Recovery)"
Count.
528HA15 Error GS801A, GS801B, GS802A, GS802B during "1. Check GS801A, GS801B, GS802A, GS802B2. Operate to initialize
Deposit Count. BRM(Recovery)"
528HA14 Error GS801B, GS802A, GS802B during Deposit "1. Check GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)"
Count.
528HA13 Error GS801A, GS802A, GS802B during Deposit "1. Check GS801A, GS802A, GS802B2. Operate to initialize BRM(Recovery)"
Count.
528HA12 Error GS802A, GS802B during Deposit Count . "1. Check GS802A, GS802B2. Operate to initialize BRM(Recovery)"

528HA11 Error GS801A, GS801B, GS802B during Deposit "1. Check GS801A, GS801B, GS802B2. Operate to initialize BRM(Recovery)"
Count.
528HA10 Error GS801B, GS802B during Deposit Count. "1. Check GS801B, GS802B2. Operate to initialize BRM(Recovery)"

528HA09 Error GS801A, GS802B during Deposit Count. "1. Check GS801A, GS802B2. Operate to initialize BRM(Recovery)"

528HA08 Error GS802B during Deposit Count. "1. Check GS802B2. Operate to initialize BRM(Recovery)"
528HA07 Error GS801A, GS801B, GS802A during Deposit "1. Check GS801A, GS801B, GS802A2. Operate to initialize BRM(Recovery)"
Count.
528HA06 Error GS801B, GS802A during Deposit Count. "1. Check GS801B, GS802A2. Operate to initialize BRM(Recovery)"

528HA05 Error GS801A, GS802A during Deposit Count . "1. Check GS801A, GS802A2. Operate to initialize BRM(Recovery)"

528HA04 Error GS802A during Deposit Count. "1. Check GS802A2. Operate to initialize BRM(Recovery)"
528HA03 Error GS801A, GS801B during Deposit Count . "1. Check GS801A, GS801B2. Operate to initialize BRM(Recovery)"

528HA02 Error GS801B during Deposit Count. "1. Check GS801B2. Operate to initialize BRM(Recovery)"
528HA01 Error GS801A during Deposit Count. "1. Check GS801A2. Operate to initialize BRM(Recovery)"
527R300 TE message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Count Error. occurred (message timeout error) after initialization"

527R200 TE message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Deposit Count. occurred (message timeout error) after initialization"

527R100 TE message timeout error during operation ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Count. occurred (message timeout error) after initialization"

527J300 Normal end is not possible during Deposit Count "0. Check whether the sensor(GS705, GS706, GS708) is contaminated (blocked)
operation . by cash / notes or a foriegn substance / material1. Initialize BRM unit (recovery)"

527J100 TE drum full during Deposit Count. "1. Open the upper unit2. Check the notes remain in the TE(12)3. Remove notes
remain in the TE"
527G700 Detect the rear end in the tape during Deposit Count. "1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether
black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"

527G600 No detect the front end in the tape during Deposit "1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether
Count. black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"

527G500 Detect the front end in the tape during Deposit Count. "1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of
tape's front end is black in the TE(12)4. Remove notes remain in the TE"

527G400 No detect the front end in the tape during Deposit "1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of
Count. tape's front end is black in the TE(12)4. Remove notes remain in the TE"

527G300 Moter stop disorder during Deposit Count. "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"

527G200 Motor's separate Direction running disorder during "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
Deposit Count.
527G100 Motor's stack direction running disorder during Deposit "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
Count.
5272Z00 Error occurred by the notes remained in TE during "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
Deposit Count at first. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

© Hyosung TNS Inc. All Rights Reserved. 320


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5272800 Error occurred by the notes remained on the GS709 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
Deposit Count. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5272300 Error occurred by the notes remained on the GS703 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
Deposit Count. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5272200 Error occurred by the notes remained on the GS702 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
Deposit Count. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5272100 Error occurred by the notes remained on the GS701 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
Deposit Count. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5271300 GS703 dark jam during Deposit Count. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

526R300 CSM message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Count Error. occurred (message timeout error) after initialization"

526R200 CSM message timeout error during transaction "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
operation in the Deoist Count. occurred (message timeout error) after initialization"

526R100 CSM message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit Count. occurred (message timeout error) after initialization"

526PA00 PP ready stop error during Deposit Count. 1. Operate to initialize BRM(Recovery)
526P900 Error of reverting notes during Deposit Count. "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check
the knob rotates softly in the CSM(2) 4. Check the knob rotates softly in the
CSM(3)"
526P800 PP stack control(during stacking) error during Deposit "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Count. Check PP rotates softly using knob of the CSM(1)"
526P700 PP separate control(during separating) error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Deposit Count. Check PP rotates softly using knob of the CSM(1)"
526P600 PP notes alignment error during Deposit Count "0. During the PP move to the separation section, the sensor(GS652) does not
operation. detect as """""Dark""""".1. Open the Upper Unit2. Check the notes and substance
inside of the CSM3. Check PP rotates softly using knob of the CSM(1)"

526P500 PP notes out error during Deposit Count. "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Check PP rotates softly using knob of the CSM(1)"
526P400 PP lose return position movement error during Deposit "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Count. Check knob rotates softly in the CSM(1)"
526P300 PP lose return position movement error during Deposit "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Count. Check PP rotates softly using knob of the CSM(1)"
526P200 PP separate position movement error during Deposit "0. When the PP move to the separation section, the sensor(GS655 or GS660) is
Count operation. not detected to the """""Dark"""""or the sensor(GS650) is not detected to the
"""""Light""""" andwhen the PP move to the stack section, the sensor(GS650) signal
is not changed to the """""Dark""""" from the """""Light"""""1. Open the Upper Unit2.
Check the notes and substance inside of the CSM3. Check PP rotates softly using
knob of the CSM(1)4. Check the sensor, related cable and connetor"

526P100 PP deposit position movement error during Deposit "1. Open the upper unit2. Check the notes and substance inside of the CSM3.
Count. Check PP rotates softly using knob of the CSM(1)"
526M600 Shutter Close error initializing stopper during Deposit "1. Open the upper unit2. Check knob rotates softly in the CSM(1)3. Check inside
Count. of CSM"
526M500 Stopper up error during Deposit Count. "1. Open the upper unit2. Check knob rotates softly in the CSM(1)3. Check inside
of CSM"
526M400 Stopper down error during Deposit Count. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check
inside of CSM"
526M100 Stopper Init error during Deposit Count. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check
inside of CSM"
526H200 Stopper Init error during Deposit Count. "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check
PP rotates softly using knob of the CSM(1) "
526H100 Failure to move PP Deposit position during reverting "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check
notes in the Deposit Count. the knob rotates softly in the CSM(2) 4. Check the GS660 sensor status"

© Hyosung TNS Inc. All Rights Reserved. 321


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
526GG00 Failure to revering notes in the Deposit Count "0. During the """""Deposit Count""""" transaction, the banknote that has been
operation. detected as the """""long-length note""""" cannot revert to the CSM1. Open the
Upper Unit2. Check the notes and substance in the CSM(2)3. Check the knob
rotates softly in the CSM(2)"

526GF00 Failure to move gate roller to home position during "1. Open the upper unit. 2. Check the knob rotates softly in the CSM(2) "
Deposit Count.
526GE00 Failure to Lift-down during Deposit Count. "1. Open the upper unit. 2. Open the customer service module (CSM)
shutter(1)3.Check the notes and substance inside of the CSM"

526GD00 Failure to Lift-up during Deposit Count. "1. Open the upper unit. 2. Open the customer service module (CSM)
shutter(1)3.Check the notes and substance inside of the CSM"

526GC00 Failure to revert notes during Deposit Count(BP/PP "1. Open the upper unit2. Check the knob rotates softly in the CSM(3)"
Disorder).
526GB00 Failure to control stack roller during Deposit "1. Open the upper unit2. Check the knob rotates softly in the CSM(3)"
CountStack roller (GM605 disorder).
526GA00 Failure to move Deposit position of stack roller during "1. Open the upper unit2. Check the knob rotates softly in the CSM(3)"
Deposit Count Stack roller (GM605 disorder).
526G900 Failure to move withdrawal(stack) position of stack "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check
roller during Deposit Count Stack roller (GM605 the knob rotates softly in the CSM(2) 4. Check the GS660 sensor status"
disorder).
526G800 Failure to revert notes during Deposit Count operation. "0. During the """""Deposit Count""""" transaction, the banknote that is detected as
the """""Long-Length Note""""" cannot revert to the CSM.0. when """""Ready for Re-
Deposit Count""""" mode, the sensor(GS621 or GS622) is continuously
"""""Dark"""""1. Open the Upper Unit2. Check the notes and substance in the
CSM(2)3. Check the knob rotates softly in the CSM(2)4. Check the GS660 sensor
status"

526G700 Failure to revert notes during Deposit Count (Separate "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check
moter disorder). the knob rotates softly in the CSM(2) 4. Check the GS660 sensor status"

526G600 Failure to move pickup-roller to home position during "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check
Deposit Count. the knob rotates softly in the CSM(2) 4. Check the GS660 sensor status"

526G500 BP notes out error during Deposit Count. "1. Open the upper unit2. Open the CSM(1) shutter4. Check the notes and
substance inside of the CSM"
526G400 BP separate control error during Deposit Count. "1. Open the upper unit2. Open the CSM(1) shutter4. Check the notes and
substance inside of the CSM"
526G300 BP separate position movement error during Deposit "1. Open the upper unit2. Open the CSM(1) shutter4. Check the notes and
Count. substance inside of the CSM"
526G200 BP notes out error during Deposit Count. "1. Open the upper unit2. Open the CSM(1) shutter4. Check the notes and
substance inside of the CSM"
526G100 BP stack position movement error during Deposit "1. Open the upper unit2. Open the CSM(1) shutter3. Check the notes and
Count. substance inside of the CSM"
526BE00 Separate Note does exist in the CSM Separation unit Return Notes to customer(Semi OK Code)
after complete separation during Deposit Count.
526BD00 Separate disorder jam(Hole. ETC) during Deposit Return Notes to customer(Semi OK Code)
526BC00 Count. disorder light jam during Deposit Count.
Separate Return Notes to customer(Semi OK Code)
526BB00 Separate disorder Jam(Max length exceed -> GS801 "1. Open the upper unit2. Open the CSM(1) shutter3. Check the notes and
Light Jam) during Deposit Count. substance inside of the CSM"
526B900 Detected Separate Double notes disorder (2 Notes) Return Notes to customer(Semi OK Code)
during Deposit Count.
526B800 Separate disorder dark jam during Deposit Count. Return Notes to customer(Semi OK Code)
526B700 Separate disorder Jam(Min Length Exceed) during Return Notes to customer(Semi OK Code)
Deposit Count.
526B600 Separate disorder Jam(Max length exceed) during Return Notes to customer(Semi OK Code)
Deposit Count.
526B500 Separate disorder Jam(Rear skew) during Deposit Return Notes to customer(Semi OK Code)
526B400 Count. disorder Jam(Front Skew) during Deposit
Separate Return Notes to customer(Semi OK Code)
526B300 Count.
Separate Mis-pickuo during Deposit Count. Return Notes to customer(Semi OK Code)
526B200 Separate Note does not exist in the CSM during Return Notes to customer(Semi OK Code)
526B100 Deposit
Note Count.and position error during Deposit Count.
Receive Return Notes to customer(Semi OK Code)
5262600 The status of no notes in the CSM changed The status "1. Open the upper unit2. Open CSM shutter(1)3. Check the notes and substance
of notes remain in the CSM during Deposit Count. inside of CSM4. Check the sensors related with error"

© Hyosung TNS Inc. All Rights Reserved. 322


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5262500 The status of notes remain in the CSM changed status "0. During the """""Deposit Count""""" Ttranjaction, there are some notes in the
of no notes in the CSM during Deposit Count. CSM1. Open the Upper Unit2. Open the CSM(1)3. Remove notes and substance in
the CSM(1)4. Check whether the sensor is contaminated (blocked) by cash / notes
or a foriegn substance / material5. Check the sensor, related cable and connect"

5262400 Undefined command error of CSM during Deposit 1. Operate to initialize BRM(Recovery)
5262300 Count.insert exceed error in the CSM during Deposit
Notes "1. Operate to initialize BRM(Recovery)2. Check inserting notes into the CSM are
Count. over 200 counts at one time"
5262200 Separate Note does not exist in the CSM during "1. Open the upper unit2. Open the CSM(1)3. Check the notes and substance
Deposit Count. inside of CSM4. Check the sensors related with error"

5262100 Notes remained error in the CSM during Deposit Count. "1. Open the upper unit2. Open the CSM(1)3. Remove notes and substance in the
CSM(1)4. Check whether the sensor is contaminated or not if there are No notes or
substance"
525GC00 Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
during Deposit Count. wheels on the upper side.5. See whether GS507 works fine if there is nothing
jammed."

525GB00 Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
during Deposit Count. wheels on the upper side.5. See whether GS507 works fine if there is nothing
jammed."

5257500 Error occurred by the notes remained on the Transport "1. Open the lower unit2. Open the Mid Transport Path3. Remove notes and
Path (GS505) during Deposit Count. substance in the recycle cassette(18)4. Check whether the sensor is contaminated
or not if there are No notes or substance"

5252500 Error occurred by theNotes remained on the Transport "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Path (GS505) during Deposit Count. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5251500 GS505 dark jam error during Deposit Count. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove substance6. Check whether the sensor is contaminated or not if there are
No notes or substance."

524GC00 Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
during Deposit Count. wheels on the upper side.5. See whether GS407 works fine if there is nothing
jammed."

524GB00 Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
during Deposit Count. wheels on the upper side.5. See whether GS407 works fine if there is nothing
jammed."

5247500 Error occurred by the notes remained on the Transport "1. Open the lower unit2. Open the Mid Transport Path3. Remove notes and
Path (GS405) during Deposit Count. substance in the recycle cassette(17)4. Check whether the sensor is contaminated
or not if there are No notes or substance"

5242500 Error occurred by the notes remained on the Transport "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Path (GS405) during Deposit Count. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5241500 GS405 dark jam error. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove substance6. Check whether the sensor is contaminated or not if there are
No notes or substance."

© Hyosung TNS Inc. All Rights Reserved. 323


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
523GC00 Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
during Deposit Count. wheels on the upper side.5. See whether GS307 works fine if there is nothing
jammed."

523GB00 Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
during Deposit Count. wheels on the upper side.5. See whether GS307 works fine if there is nothing
jammed."

5237500 Error occurred by the notes disorder on the Transport "1. Open the lower unit2. Open the Mid Transport Path3. Remove notes and
Path (GS305) during Deposit Count. substance in the recycle cassette(16)4. Check whether the sensor is contaminated
or not if there are No notes or substance"

5232500 Error occurred by the notes remained on the Transport "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Path (GS305) during Deposit Count. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5231500 GS305 dark jam error during Deposit Count. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove substance6. Check whether the sensor is contaminated or not if there are
No notes or substance."

522GC00 Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
during Deposit Count. wheels on the upper side.5. See whether GS207 works fine if there is nothing
jammed."

522GB00 Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
during Deposit Count. wheels on the upper side.5. See whether GS207 works fine if there is nothing
jammed."

5227500 GS205 Note disorder error during Deposit Count. "1. Open the lower unit2. Open the Mid Transport Path3. Remove notes and
substance in the recycle cassette(15)4. Check whether the sensor is contaminated
or not if there are No notes or substance"

5222500 Error occurred by the notes remained on the Transport "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Path (GS205) during Deposit Count. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5221500 GS205 dark jam error during Deposit Count. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove substance6. Check whether the sensor is contaminated or not if there are
No notes or substance."

521GC00 Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
during Deposit Count. wheels on the upper side.5. See whether GS107 works fine if there is nothing
jammed."

521GB00 Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
during Deposit Count. wheels on the upper side.5. See whether GS107 works fine if there is nothing
jammed."

5217500 Error occurred by the notes disorder on the Transport "1. Open the lower unit2. Open the Mid Transport Path3. Remove notes and
Path (GS105) during Deposit Count. substance in the recycle cassette(14)4. Check whether the sensor is contaminated
or not if there are No notes or substance"

© Hyosung TNS Inc. All Rights Reserved. 324


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5212500 Error occurred by the notes remained on the Transport "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Path (GS105) during Deposit Count. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
whether the sensor is contaminated or not if there are No notes or substance"

5211500 GS105 dark jam error during Deposit Count. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove substance6. Check whether the sensor is contaminated or not if there are
No notes or substance."

520R300 BM message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Count Error. occurred (message timeout error) after initialization"

520R200 BM message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in Deposit Count. occurred (message timeout error) after initialization"

520R100 BM message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Count. occurred (message timeout error) after initialization"

520QA00 BC open error during Deposit Count. "1. Open the upper unit2. Open the customer service module (CSM)3. Check the
lock lever in the BC"
520Q900 BMD removal error during Deposit Count. 1. Check the lower Unit load/removal
520Q800 BMD inter lock error during Deposit Count. "1. Check the lower Unit load/removal2. Replace a cherry switch when error
occures"
520Q700 RJC removal error during Deposit Count. "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21)
Load/Removal"
520Q600 CSM open error during Deposit Count. "1. Open the upper unit2. Check to open/close CSM3. Check the sensors GS011"

520Q500 Safe door open error during Deposit Count. 1. Check the safe door open
520Q400 BMU removal error during Deposit Count. 1. Check Load/Removal of the upper unit
520Q300 BMU inter lock error during Deposit Count. "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error
occures"
520Q200 TE open error during Deposit Count. "1. Open the upper Unit2. Check open/close of TE(12)"
520Q100 UTC removal error during Deposit Count. "1. Open the upper unit2. Check removal of the cassette not received(9)"

520NH00 Failure to set to redeposit at first deposit during deposit "1. Check the redeposit at first deposit.2. Operate to initialize BRM(Recovery)3.
count.. Reboot the system when same error occurred (message timeout error) after
initialization"
520NG00 Reject first note as double notes during deposit count. "1. Check the Deposited Denomination2. Operate to initialize BRM(Recovery)3.
Reboot the system when same error occurred (message timeout error) after
initialization"
520NF00 Setting denomination differs from recognition "1. Check the Deposited Denomination2. Operate to initialize BRM(Recovery)3.
denomination during forced deposit count.. Reboot the system when same error occurred (message timeout error) after
initialization"
520NE00 Failure to check the first note as inserting denomination "1. Check the Deposited Denomination2. Operate to initialize BRM(Recovery)3.
limitation, denomination limitation, outside of Reboot the system when same error occurred (message timeout error) after
denomination.. initialization"
520ND00 Reject first note as double notes during forced deposit "1. Check the Deposited Denomination2. Operate to initialize BRM(Recovery)3.
count. Reboot the system when same error occurred (message timeout error) after
initialization"
520NC00 Failure to check the last note at the termination of mid "1. Initialize BRM unit (recovery)2. Reboot the system when same error occurred
transport path during Deposit Count. (message timeout error) after initialization"
520NB00 Denomination Limitation count Exceed of notes Insert Return Notes to customer(Semi OK Code)
during Deposit Count.
520N900 Pick-up count did not match up with stack count when 1. Operate to initialize BRM(Recovery)
separate end in the Deposit Count.
520N400 Error of Impossible auto recoverySensnor . 1. Operate to initialize BRM(Recovery)
520N300 Limit amount Exceed in the Deposit Count. Return Notes to customer(Semi OK Code)
520N200 Limit count Exceed in the Deposit Count. Return Notes to customer(Semi OK Code)
520N100 Error occoured by the dismatch to Pass count of 1. Operate to initialize BRM(Recovery)
GS615 and detect count of GS801 after Reject notes
were stacked to CSM when reject notes were found
during Deposit Count (Only for solving 4 Reject Notes).
520K100 Erro of failure to duplicate serial number during Deposit "1. Check the duplicate note and remove the note.2. Operate to initialize
Count.. BRM(Recovery)"
520G200 Failure to 3 Way Gate 120 degree mode conversion "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
during Deposit Count during Deposit Count. substance from the gate in the Rear Transport Path"

© Hyosung TNS Inc. All Rights Reserved. 325


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
520G100 Failure to 3 Way Gate 0 degree mode conversion "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
during Deposit Count during Deposit Count. substance from the gate in the Rear Transport Path"
520F700 Decreassed encoder count of GM004 moter less than 1. Operate to initialize BRM(Recovery)
previous values during Deposit Count.
520F600 Decreased encoder count of GM002 moter less than 1. Operate to initialize BRM(Recovery)
previous values during Deposit Count.
520F500 Decreased encoder count of GM001 moter less than 1. Operate to initialize BRM(Recovery)
previous values during Deposit Count.
520F200 GM002 motor removal error during Deposit Count. "1. Open the upper unit2. Check the Rear Transport Path(8) knob rotates
softly3.Check remained Notes and substance in the upper Transport Path4. Check
the GS007 Sensor"
520F100 GM001 motor error during Deposit Count operation. "0. During the """""Deposit Count""""" tranjaction, the motor(GM001) of the Upper
Unit(BMU) cannot not rotate at normal speed1. Open the Upper Unit2. Check the
Front Transport Path(4) knob rotates softly3.Check remained Notes and substance
in the upper Transport Path4. Check the related Sensor and connector"

520DY00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)


Deposit Count .
520DX00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
Deposit Count .
520DW00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
Deposit Count .
520DV00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
Deposit Count .
520DU00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
Deposit Count .
520DT00 Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery)
Deposit Count .
520DS00 Error of Failure to synchronize the recognition during 1. Initialize BRM unit (recovery)
Deposit Count operation .
520DR00 Error of Failure to synchronize the recognition during 1. Initialize BRM unit (recovery)
Deposit Count operation .
520DQ00 Full&ETC error during Deposit Count. 1. Operate to initialize BRM(Recovery)
520DP00 Connection disorder error during Deposit Count. 1. Operate to initialize BRM(Recovery)
520DO00 Excessive Reject error of Denominatinon Limitation Return the Notesto customer(Semi OK Code)
Deposit Count.
520DN00 Sensor disorder error during Deposit Count. 1. Operate to initialize BRM(Recovery)
520DM00 UV disorder error during Deposit Count. 1. Check the Notes(Failure to Notes recognition)
520DL00 Image disorder error during Deposit Count. 1. Check the Notes(Failure to Notes recognition)
520DK00 Edge disorder error during Deposit Count. 1. Check the Notes(Failure to Notes recognition)
520DJ00 IR disorder error during Deposit Count. 1. Check the Notes(Failure to Notes recognition)
520DH00 MR disorder error during Deposit Count. 1. Check the Notes(Failure to Notes recognition)
520DG00 Denomination disorder error during Deposit Count. 1. Check the Deposited Denomination
520DF00 Lenth Shoter(2 notes) error during Deposit Count. "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status
of CSM"
520DE00 Lenth shorter(1 note) error during Deposit Count. "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status
of CSM"
520DD00 Lenth longer(4 notes) error during Deposit Count. "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status
of CSM"
520DC00 Lenth longer(3 notes) error during Deposit Count. "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status
of CSM"
520DB00 Lenth longer(2 notes) error during Deposit Count. "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status
of CSM"
520DA00 Lenth longer(1 note) error during Deposit Count. "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status
of CSM"
520D900 Shift disorder error during Deposit Count. "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status
of CSM"
520D800 Skew disorder error during Deposit Count. "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status
of CSM"
520D700 Gap disorder(2 notes) error during Desposite Count. "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status
of CSM"
520D600 Gap disorder(1 note) error during Desposite Count. "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status
of CSM"
520D500 Double notes disorder error during Deposit Count. "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status
of CSM"
520D400 CST denomination disorder error during Deposit 1. Check the Deposited Denomination
520D300 Count. of denomination error during Deposit Count.
Outside 1. Check the Deposited Denomination

© Hyosung TNS Inc. All Rights Reserved. 326


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
520D200 Count Limit Exceed error of Maximum Reject in the "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status
Deposit Count. of CSM "
520D100 Continous Reject error in the Deposit Count . "1. Open the upper unit2. Open the shutter of CSM3. Check the seperate part
status of CSM"
5207W00 Error occurred by the Return Transport Path(GS802) "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Deposit Count. BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

5207Q00 Error occurred by the notes disorder on the GS034 "1. Open the lower unit2. Remove notes and substance in the Mid Transport
during Deposit Count. Path(13~20)3. Check whether the sensor is contaminated or not if there are No
notes or substance"
5207P00 Error occurred by the notes disorder on the GS033 "1. Open the lower unit2. Remove notes and substance in the Mid Transport
during Deposit Count. Path(13~20)3. Check whether the sensor is contaminated or not if there are No
notes or substance"
5207N00 Error occurred by the notes disorder on the GS032 "1. Open the lower unit2. Remove notes and substance in the Mid Transport
during Deposit Count. Path(13~20)3. Check whether the sensor is contaminated or not if there are No
notes or substance"
5207M00 Error occurred by the notes disorder on the GS031 "1. Open the lower unit2. Remove notes and substance in the Mid Transport
during Deposit Count. Path(13~20)3. Check whether the sensor is contaminated or not if there are No
notes or substance"
5207K00 Error occurred by the notes disorder on the GS703 "0. During the """""Deposit Count""""" transaction, the sensor(GS703) is detected
during Deposit Count. abnormally.1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3.
Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport
Path(11)"

5207J00 Error occurred by the notes disorder on the GS619 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Deposit Count. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5207H00 Error occurred by the notes disorder on the GS618 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Deposit Count. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5207G00 Error occurred by the notes disorder on the GS0614 "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
during Deposit Count. notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

5207B00 Error occurred by the notes disorder on the GS022 "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
during Deposit Count. and the foreign substance from the reject cassette (19)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

5207A00 Error occurred by the notes disorder on the GS021 "1. Open the lower unit2. Remove notes and substance in the Mid Transport
during Deposit Count. Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"
5207600 Error occurred by the notes disorder on the GS006 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
during Deposit Count. Transport Path(6)4. Remove the forge note cassette(9)5. Remove notes and
substance in the Rear Transport Path(6)6. Check whether the sensor is
contaminated or not if there are No notes or substance"

5207500 Error occurred by the notes disorder on the GS005 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes
during Deposit Count. and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5207400 Error occurred by the notes disorder on the GS004 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
during Deposit Count. Transport Path(6)4. Remove the cassette not received(9)5. Remove notes and
substance in the Rear Transport Path(6)6. Check whether the sensor is
contaminated or not if there are No notes or substance"

5207300 Error occurred by the notes disorder on the GS003 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear
during Deposit Count. Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5207200 Error occurred by the notes disorder on the GS002 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Deposit Count. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"

© Hyosung TNS Inc. All Rights Reserved. 327


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5207100 Error occurred by the notes disorder on the GS801 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Deposit Count. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5206W00 Error occurred by the Return Transport Path(GS802) "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Deposit Count. BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is
contaminated or not if there are No notes or substance"

5206Q00 Error occurred by the Return Transport Path(GS034) "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Deposit Count. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5206P00 Error occurred by the Return Transport Path(GS033) "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Deposit Count. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5206N00 Error occurred by the Return Transport Path(GS032) "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Deposit Count. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5206M00 Error occurred by the Return Transport Path(GS031) "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove
during Deposit Count. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5206B00 Error occurred by the Return Transport Path(GS022) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes
during Deposit Count. and the foreign substance from the reject cassette (19)4. Check whether the
sensor is contaminated or not if there are No notes or substance"

5206A00 Error occurred by the Return Transport Path(GS021) "1. Open the lower unit2. Remove notes and substance in the Mid Transport
during Deposit Count. Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"
5206600 Error occurred by the Return Transport Path(GS006) "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
during Deposit Count. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(7)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5206200 Error occurred by the Return Transport Path(GS002) "0. During the """""Deposit Count""""" transaction, the banknote that should be
during Deposit Count. transferred to the BC is detected at the seneor GS0021. Open the Upper Unit2.
Open the CSM and TE(12)3. Remove the notes and the substance from the Front
Transport Path (4)4. Check whether the sensor is contaminated (blocked) by cash /
notes or a foriegn substance / material"

5205K00 Error occurred by the Transport Path(GS703) during "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
Deposit Count. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5205J00 Error occurred by the Transport Path(GS619) during "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and
Deposit Count. substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5205H00 Error occurred by the Transport Path(GS618) during "0. During the 'Deposit Count""""" transaction, the banknote that should be
Deposit Count. transferred to the TE is detected at the seneor GS618 in the CSM1. Open the
Upper Unit2. Open the CSM and TE(12)3. Remove notes and substance in the
Rear Transport Path(11)4. Check whether the sensor is contaminated (blocked) by
cash / notes or a foriegn substance / material"

5205G00 Error occurred by the Transport Path(GS614) during "1. Open the upper unit2. Open the customer service module (CSM)3. Remove
Deposit Count. notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

5205A00 Error occurred by the Transport Path(GS021) during "1. Open the lower unit2. Remove notes and substance in the Mid Transport
Deposit Count. Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"
5205600 Error occurred by the Transport Path(GS006) during "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
Deposit Count. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(7)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

© Hyosung TNS Inc. All Rights Reserved. 328


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5205500 Error occurred by the Transport Path(GS005) during "0. During the """""Deposit Count""""" transaction, the banknote that should be
Deposit Count. transferred to the CSM is detected at the seneor GS005 in the TE.1. Open the
Upper Unit2. Open the CSM and TE(12)3. Remove notes and substance in the
Rear Transport Path(11)4. Check whether the sensor is contaminated (blocked) by
cash / notes or a foriegn substance / material5. Check the 3-waygate soenoid
cable such as being cutted"

5205400 Error occurred by the notes remained on the Transport "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the
Path (GS004) during Deposit Count. cassette not received(9)4. Remove notes and substance in the Rear Transport
Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5205200 Error occurred by the notes remained on the Transport "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
Path (GS002) during Deposit Count. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5202W00 Error occurred by the notes remained on the Transport "1. Open the upper unit2. Open CSM3. Open BC(5)4. Remove the notes and
Path (GS802) during Deposit Count. substance in the BC(5)5. Check whether the sensor is contaminated or not if there
are No notes or substance "

5202Q00 Error occurred by the notes remained on the Transport "1. Open the lower unit. 2. Rotate the knob of the mid Transport Path. 3. Remove
Path (GS034) during Deposit Count. notes and substance in the mid Transport Path (13).4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5202P00 Error occurred by the notes remained on the Transport "1. Open the lower unit. 2. Rotate the knob of the mid Transport Path. 3. Remove
Path (GS033) during Deposit Count. notes and substance in the mid Transport Path (13).4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5202N00 Error occurred by the notes remained on the Transport "1. Open the lower unit. 2. Rotate the knob of the mid Transport Path. 3. Remove
Path (GS032) during Deposit Count. notes and substance in the mid Transport Path (13).4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5202M00 Error occurred by the notes remained on the Transport "1. Open the lower unit. 2. Rotate the knob of the Mid Transport Path. 3. Remove
Path (GS031) during Deposit Count. notes and substance in the Mid Transport Path (13).4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5202K00 Error occurred by the notes remained on the Transport "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
Path (GS703) during Deposit Count. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5202J00 Error occurred by the notes remained on the Transport "1. Open the upper unit. 2. Open the customer service module (CSM)(3)3. Remove
Path (GS619) during Deposit Count. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5202H00 Error occurred by the notes remained on the Transport "1. Open the upper unit. 2. Open the customer service module (CSM)(3)3. Remove
Path (GS618) during Deposit Count. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5202G00 Error occurred by the notes remained on the Transport "1. Open the upper unit. 2. Open the customer service module (CSM)(3)3. Remove
Path (GS614) during Deposit Count. notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

5202B00 Error occurred by the notes remained on the Transport "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the
Path (GS022) during Deposit Count. banknotes and the foreign substance from the reject cassette (19).4. Check
whether the sensor is contaminated or not if there are No notes or substance"

5202A00 Error occurred by the notes remained on the Transport "1. Open the lower unit2. Remove notes and substance in the Mid Transport
Path (GS021) during Deposit Count. Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"
5202600 Error occurred by the notes remained on the Transport "1. Open the upper unit. 2. Open the TE(Temporary Escrow) (12)3. Remove the
Path (GS006) during Deposit Count. cassette not received(9)4. Remove substance on the Rear Transport Path(7)5.
Check whether the sensor is contaminated or not if there are No notes or
substance "

5202500 Error occurred by the notes remained on the Transport "1. Open the upper unit. 2. Open the TE(Temporary Escrow) (12)3. Remove
Path (GS005) during Deposit Count. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance "

© Hyosung TNS Inc. All Rights Reserved. 329


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5202400 Error occurred by the notes remained on the Transport "1. Open the upper unit. 2. Open TE(12) 3. Open the Rear Transport Path(9)4.
Path (GS004) during Deposit Count. Remove the notes and substance on the Rear Transport Path(8)5. Check whether
the sensor is contaminated or not if there are No notes or substance "

5202300 Error occurred by the notes remained on the Transport "1. Open the upper unit. 2. Open TE(12) 3. Open the Rear Transport Path(6)4.
Path (GS003) during Deposit Count. Remove the notes and substance on the Rear Transport Path(6)5. Check whether
the sensor is contaminated or not if there are No notes or substance "

5202200 Error occurred by the notes remained on the Transport "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
Path (GS002) during Deposit Count . BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5202100 Error occurred by the notes remained on the Transport "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
Path (GS801) during Deposit Count . BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5201W00 GS802 dark jam error during Deposit Count. "0. During the """""Deposit Count""""" tranjaction, the banknote is staying on the
GS802 sensor1. Open the Upper Unit2. Open CSM3. Open BC(5)4. Remove the
notes and substance in the BC(5)5. Check whether the sensor is contaminated
(blocked) by cash / notes or a foriegn substance / material"

5201Q00 GS034 dark jam error during Deposit Count. "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove substance in
the Mid Transport Path 4. Check whether the sensor is contaminated or not if there
are No notes or substance"

5201P00 GS033 dark jam error during Deposit Count. "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove substance in
the Mid Transport Path 4. Check whether the sensor is contaminated or not if there
are No notes or substance"

5201N00 GS032 dark jam error during Deposit Count. "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove substance in
the Mid Transport Path 4. Check whether the sensor is contaminated or not if there
are No notes or substance"

5201M00 GS031 dark jam error during Deposit Count. "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove substance in
the Mid Transport Path 4. Check whether the sensor is contaminated or not if there
are No notes or substance"

5201K00 GS703 dark jam error during Deposit Count. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5201J00 GS619 dark jam error during Deposit Count. "1. Open the upper unit. 2. Open CSM 3. Remove the notes and substance on the
Rear Transport Path(11)4. Check whether the sensor is contaminated or not if
there are No notes or substance "

5201H00 GS618 dark jam error during Deposit Count. "1. Open the upper unit. 2. Open CSM3. Remove the notes and substance on the
Rear Transport Path(11)4. Check whether the sensor is contaminated or not if
there are No notes or substance "

5201G00 GS614 dark jam error during Deposit Count. "0. During the """""Deposit Count""""" mode, the banknote is staying on the GS614
sensor1. Open the Upper Unit2. Open the customer service module (CSM)3.
Remove notes and substance in the CSM(3)4. Check whether the sensor is
contaminated (blocked) by cash / notes or a foriegn substance / material"

5201B00 GS022 dark jam error during Deposit Count. "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the
banknotes and the foreign substance from the reject cassette (19).4. Check
whether the sensor is contaminated or not if there are No notes or substance"

5201A00 GS021 dark jam error during Deposit Count. "1. Open the lower unit2. Remove notes and substance in the Mid Transport
Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"
5201600 GS006 dark jam error during Deposit Count. "1. Open the upper unit. 2. Open TE(12) 3. Remove the cassette not received(9)4.
Remove substance on the Rear Transport Path(7)5. Check whether the sensor is
contaminated or not if there are No notes or substance "

© Hyosung TNS Inc. All Rights Reserved. 330


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5201500 GS005 dark jam error during Deposit Count. "0. During the """""Deposit Count""""" tranjaction, the banknote is staying on the
GS005 sensor1. Open the Upper Unit.2. Open TE(12)3. Remove the notes and
substance on the Rear Transport Path(11)4. Check whether the sensor is
contaminated (blocked) by cash / notes or a foriegn substance / material"

5201400 GS004 dark jam error during Deposit Count. "1. Open the upper unit. 2. Open TE(12) 3. Open the Rear Transport Path(9)4.
Remove the notes and substance on the Rear Transport Path(8)5. Check whether
the sensor is contaminated or not if there are No notes or substance "

5201300 GS003 dark jam error during Deposit Count. "0. During the """""Deposit Count""""" tranjaction, the banknote is staying on the
GS003 sensor1. Open the Upper Unit.2. Open TE(12)3. Open the Rear Transport
Path(6)4. Remove the notes and substance on the Rear Transport Path(6)5. Check
whether the sensor is contaminated (blocked) by cash / notes or a foriegn
substance / material"

5201200 GS002 dark jam error during Deposit Count. "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5201100 GS801 dark jam error during Deposit Count. "0. During the """""Deposit""""" tranjaction, the banknote is staying on the GS801
sensor1. Open the Upper Unit.2. Open CSM3. Open BC(5)4. Remove the notes
and substance on the Rear Transport Path(4)5. Check whether the sensor(GS801)
is contaminated (blocked) by cash / notes or a foriegn substance / material"

5200W00 GS802 light jam error during Deposit Count. "0. During the """""Deposit Count""""" tranjaction, the banknote is staying on the
note transport path between the GS801 and GS802 sensor1. Open the Upper
Unit.2. Open CSM3. Open BC(5)4. Remove the Jam between BC(5) and Rear
Transport Path(4)"

5200K00 GS703 light jam error during Deposit Count. "1. Open the upper unit. 2. Open TE(12)3. Remove the Jam between CSM(3) and
Rear Transport Path(11)"
5200J00 GS619 light jam error during Deposit Count. "1. Open the upper unit. 2. Open CSM(12)3. Remove the Jam on the Rear
Transport Path(11)"
5200H00 GS618 light jam error during Deposit Count. "0. During the """""Deposit Count""""" tranjaction, the banknote is staying on the
note transport path between the GS003 and GS618 sensor1. Open the Upper
Unit2. Open the customer service module (CSM)3. Remove Jam in the Rear
Transport Path(11).4. Check whether the sensor is contaminated (blocked) by cash
/ notes or a foriegn substance / material"

5200G00 GS614 light jam error during Deposit Count. "1. Open the upper unit. 2. Open CSM(12)3. Open the Rear Transport Path(6)4.
Remove the Jam between CSM(3) and Rear Transport Path(11)"

5200500 GS005 light jam error during Deposit Count. "0. During the """""Deposit Count""""" tranjaction, the banknote is staying on the
note transport path between the GS003 and GS005 sensor1. Open the Upper
Unit.2. Open TE(12)3. Open the Rear Transport Path(6)4. Remove the Jam
between Rear Transport Path(11) and Rear Transport Path(6)"

5200300 GS003 light jam error during Deposit Count. "1. Open the upper unit. 2. Open CSM and TE(12)3. Open BC(5) and Rear
Transport Path(6)4. Remove the Jam between BC(5) and Rear Transport Path(6)"

5200100 GS801 light jam error during Deposit Count. "0. During the """""Deposit Count""""" tranjaction, the banknote is staying the note
transport path between the CSM and the BC1. Open the Upper Unit.2. Check the
Front Transport Path(4) knob rotates softly3.Check remained Notes and substance
in the upper Transport Path4. Open the customer service module (CSM)5. Open
the BC(5)6.Remove notes and substance in the Front Transport Path(4)7. Check
whether the sensor is contaminated (blocked) by cash / notes or a foriegn
substance / material"

51US300 USB command data length error during Deposit 1. Reboot the system
51US100 Ready.
USB sequence duplicated number error during Deposit "1. Restart over AP-SP"
51BS200 Ready.
RBU connection MI error during Deposit Ready. 1. Reboot the system
51BS100 RBU connection sequence error during Deposit Ready. 1. Reboot the system
51BS000 RBU communication timeout error during Deposit 1. Reboot the system
51ARJ00 Ready. timeout error during ready stop of Deposit
Message "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready. occurred (message timeout error) after initialization"

© Hyosung TNS Inc. All Rights Reserved. 331


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
51ARC00 Message timeout error of BC response during Deposit "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready. occurred (message timeout error) after initialization"

51AR700 Message timeout error of RBU response during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Ready. occurred (message timeout error) after initialization"

51AR300 CSM message timeout error during postprocessing "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
ofDeposit Ready Error. occurred (message timeout error) after initialization"

51AR200 Message timeout error during transation operation in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit Ready . occurred (message timeout error) after initialization"

51AR100 Message timeout error during operation ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Ready . occurred (message timeout error) after initialization"

51AH500 Error to NVRAM(128denominations) Read/ Write in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Ready. occurred (message timeout error) after initialization"

51AEF00 RBU RS485 connection line error during Deposit "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready.. occurred (message timeout error) after initialization"

51AEE00 RBU RS485 communication sequence error during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Ready. occurred (message timeout error) after initialization"

51AE600 Error to received deposit ready during TE Button "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Operating. occurred (message timeout error) after initialization"

51AE400 Deposit Ready transaction was executed without "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Initializing after power on. for TM Test-> Initail Info Set -> Initialization "
51AE300 Received execute command without Read System Info. "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
during Deposit Count. for TM Test-> Initail Info Set -> Initialization "
51AE200 Status on not operation receiption command during "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
Deposit Count. for TM Test-> Initail Info Set -> Initialization "
51AE100 Received operation command without Initail Info Set "1. Restart over AP-SP2. Do transation operation follow by set up read system Info
during Deposit Count. for TM Test-> Initail Info Set -> Initialization "
51AAF00 Status of RC empty before the operation during Deposit "1. Open the upper unit2. Open the Mid Transport Path3. Check the residual notes
Ready. quantity in the recycle cassettes(A~E)"
51AAE00 Status of UTC2 full before the operation during Deposit "1. Open the upper unit2. Open the forge note cassette(103. Check the forge note
Ready. cassette(10) is full"
51AAD00 Status of UTC1 full before the operation during Deposit "1. Open the upper unit. 2. Open the cassette not received(9). 3. Check the
Ready. cassette not received(9) is full"
51AAC00 Status of RJC full before the operation during Deposit "1. Open the upper unit2. Open the Mid Transport Path3. Remove the reject
Ready. cassette(21) 4. Remove notes after checking notes full in the cassette 5. Check
whether the sensor is contaminated if a cassette is empty"

51AAB00 Status of RC full before the operation during Deposit "1. Open the upper unit2. Open the Mid Transport Path3. Check the GSx11 full
Ready. detection sensor of recycle cassettes(A~E) 4. Open the door of cassette related
error 5. Check the notes full in the cassette"

51AAA00 Status of BC open before the operation during Deposit "0. During the """""Deposit Ready""""" mode, the BC is open(The BC open
Ready. sensor(G803) should be """""Light""""")1. Open the Upper Unit2. Open the
customer service module (CSM)3. Check the lock lever in the BC"

51AA900 Status of BMD detachment before the operation during "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3.
Deposit Ready. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur
same error"
51AA800 Status of BMD inter lock detachment before the "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3.
operation during Deposit Ready. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur
same error"
51AA700 Status of RJC (Reject Cassette) removal before the "1. Open the lower unit2. Open the Mid Transport Path3. Check reject cassette(21)
operation during Deposit Ready. load/removal status"
51AA600 Status of CSM open before the operation during "1. Open the upper Unit2. Check open/close of CSM3. Check sensor GS011"
Deposit Ready.
51AA400 Status of BMU removal before the operation during 1. Check the upper unit load/removal
Deposit Ready .
51AA300 Status of BMU inter lock detachment before the "1. Check the upper unit load/removal 2. Replace a cherry switch when error
operation during Deposit Ready . occures"
51AA200 Status of TE open before the operation during Deposit "1. Open the upper Unit2. Check open/close of TE(12)"
Ready.

© Hyosung TNS Inc. All Rights Reserved. 332


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
51AA100 Status of UTC detachment before the operation during "1. Open the upper Unit2. Check removal status of the cassette not received (9)"
Deposit Ready .
51A2W00 Status of remaining notes on the Transport Path "1. Open the upper unit. 2. Open the customer service module (CSM)3.Open
(GS802) before the operation during Deopsit Ready . BC(5) 4. Remove the notes and substance in the BC(5)5. Check whether the
sensor is contaminated or not if there are No notes or substance "

51A2Q00 Status of remaining notes on the Transport Path "1. Open the lower unit. 2. Rotate the knob of the Mid Transport Path. 3. Remove
(GS034) before the operation during Deopsit Ready . notes and substance in the Mid Transport Path (13).4. Check whether the sensor is
contaminated or not if there are No notes or substance"

51A2P00 Status of remaining notes on the Transport Path "1. Open the lower unit. 2. Rotate the knob of the Mid Transport Path. 3. Remove
(GS033) before the operation during Deopsit Ready . notes and substance in the Mid Transport Path (13).4. Check whether the sensor is
contaminated or not if there are No notes or substance"

51A2N00 Status of remaining notes on the Transport Path "1. Open the lower unit. 2. Rotate the knob of the Mid Transport Path. 3. Remove
(GS032) before the operation during Deopsit Ready . notes and substance in the Mid Transport Path (13).4. Check whether the sensor is
contaminated or not if there are No notes or substance"

51A2M00 Status of remaining notes on the Transport Path "1. Open the lower unit. 2. Rotate the knob of the Mid Transport Path. 3. Remove
(GS031) before the operation during Deopsit Ready . notes and substance in the Mid Transport Path (13).4. Check whether the sensor is
contaminated or not if there are No notes or substance"

51A2K00 Status of remaining notes on the Transport Path "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
(GS703) before the operation during Deopsit Ready . TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

51A2J00 Status of remaining notes on the Transport Path "1. Open the upper unit. 2. Open the customer service module (CSM)(3)3. Remove
(GS619) before the operation during Deopsit Ready . notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

51A2H00 Status of remaining notes on the Transport Path "1. Open the upper unit. 2. Open the customer service module (CSM)(3)3. Remove
(GS618) before the operation during Deopsit Ready . notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

51A2G00 Status of remaining notes on the Transport Path "1. Open the upper unit. 2. Open the customer service module (CSM)(3)3. Remove
(GS614) before the operation during Deopsit Ready . notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

51A2B00 Status of remaining notes on the Transport Path "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the
(GS022) before the operation during Deopsit Ready . banknotes and the foreign substance from the reject cassette (19).4. Check
whether the sensor is contaminated or not if there are No notes or substance"

51A2A00 Status of remaining notes on the Transport Path "1. Open the lower unit2. Remove notes and substance in the Mid Transport
(GS021) before the operation during Deopsit Ready . Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"
51A2600 Status of remaining notes on the Transport Path "1. Open the upper unit. 2. Open the TE(Temporary Escrow) (12)3. Open the
(GS006) before the operation during Deopsit Ready cassette not received(9). 4. Remove notes and substance in the Rear Transport
. Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance "

51A2500 Status of remaining notes on the Transport Path "1. Open the upper unit. 2. Open the TE(Temporary Escrow) (12)3. Remove
(GS005) before the operation during Deopsit Ready . notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance "

51A2400 Status of remaining notes on the Transport Path "1. Open the upper unit. 2. Open the TE(Temporary Escrow) (12)3. Open the
(GS004) before the operation during Deopsit Ready cassette not received(9). 4. Remove notes and substance in the Rear Transport
. Path(8)5. Check whether the sensor is contaminated or not if there are No notes or
substance "

51A2300 Status of remaining notes on the Transport Path "1. Open the upper unit. 2. Open the TE(Temporary Escrow) (12). 3. Open the
(GS003) before the operation during Deopsit Ready . Rear Transport Path(6) 4. Remove notes and substance in the Rear Transport
Path(6)5. Check whether the sensor is contaminated or not if there are No notes or
substance "

51A2200 Status of remaining notes on the Transport Path "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
(GS002) before the operation during Deopsit Ready . BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"

© Hyosung TNS Inc. All Rights Reserved. 333


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
51A2100 Status of remaining notes on the Transport Path "1. Open the upper unit. 2. Open the customer service module (CSM)3. Open the
(GS801) before the operation during Deopsit Ready. BC(5)4. Remove notes and substance in the Front Transport Path(4) 5. Check
whether the sensor is contaminated or not if there are No notes or substance "

518HS29 Error of the BC Stop MR/UV/DD Sampling BCU Ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Deposit Ready. occurred after initialization"
518HS28 Error of the BC Stop DAC Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Deposit Ready. occurred after initialization"
518HS22 Error of the BC Stop Sensor(MR/UV/DD/Gate) Power "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Off Scan Driver Init During in the Deposit Ready. occurred after initialization"
518HS1B Error of the Hall Sensor Shading Fail BCU Ready "1. Retry to Hall Sensor Shading"
During in the Deposit Ready.
518HS1A Error of the Hall Sensor Dac Set Fail BCU Ready "1. Check to Hall Sensor2. Check to Hall Sensor Connected Cable"
During in the Deposit Ready.
518HS19 Error of the MR/UV/DD Sampling BCU Ready During "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Deposit Ready. occurred after initialization"
518HS18 Error of the DAC Set Fail BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Ready. occurred after initialization"
518HS17 Error of the AFE Chip Set BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Ready. occurred after initialization"
518HS15 Error of the CIS Shading BCU Ready During in the "1. Retry to Cis Sensor Shading"
Deposit Ready.
518HS14 Error of the Light Source Set Fail BCU Ready During in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit Ready. occurred after initialization"
518HS13 Error of the CIS Led On Value Set Fail BCU Ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Deposit Ready. occurred after initialization"
518HS12 Error of the Sensor(MR/UV/DD/Gate) Power Off BCU "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready During in the Deposit Ready. occurred after initialization"
518HS11 Error of the Fpga Write BCU Ready During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Ready. occurred after initialization"
518HS08 Error of the DAC Set Fail Scan Driver Init During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Ready. occurred after initialization"
518HS05 Error of the CIS Shading Scan Driver Init During in the 1. Retry to Cis Sensor Shading
Deposit Ready.
518HS04 Error of the Light Source Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Deposit Ready. occurred after initialization"
518HS03 Error of the CIS Led On Value Set Fail Scan Driver Init "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
During in the Deposit Ready. occurred after initialization"
518HS02 Error of the Sensor(MR/UV/DD/Gate) Power Off Scan "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Driver Init During in the Deposit Ready. occurred after initialization"
518HS01 Error of the Fpga Write Scan Driver Init During in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Ready. occurred after initialization"
518HJ03 Error of Currency Set Recognition Algorithm in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Ready. occurred after initialization"
518HJ02 Error of Ready Recognition Algorithm in the Deposit "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready. occurred after initialization"
518HJ01 Error of Initialize Recognition Algorithm in the Deposit "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Ready. occurred after initialization"
518HI04 Error of Timeout during BcUsbTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Ready. occurred after initialization"
518HI03 Error of Timeout during UartTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Ready. occurred after initialization"
518HI02 Error of Timeout during ScanTask Message Message "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Deposit Ready. occurred after initialization"
518HI01 Error of Timeout during RecogTask Message in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Ready. occurred after initialization"
518HG37 Error of transaction setting during receiving BCU "1. Check to the transaction setting2. Operate to initialize BRM(Recovery)3. Reboot
mode command in the Deposit Ready . the system when same error occurred (message timeout error) after initialization"

518HG36 Error of recognized mode during receiving BCU mode "1. Check to the recoginzed mode2. Operate to initialize BRM(Recovery)3. Reboot
command in the Deposit Ready . the system when same error occurred (message timeout error) after initialization"

518HG24 Error of encoder set-up mode during receiving BCU "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
ready command in the Deposit Ready . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

© Hyosung TNS Inc. All Rights Reserved. 334


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
518HG23 Error of set up for DD sensor DAC during receiving "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
BCU ready command in the Deposit Ready . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

518HG22 Error of DD sensor initialization during receiving BCU "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
ready command in the Deposit Ready . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

518HG21 Error of power on during receiving BCU ready "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
command in the Deposit Ready . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

518HG20 Error to initialize CIS during receiving BCU ready "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is
command in the Deposit Ready . contaminated or not if same error occures after Initialize3. Reboot the system when
same error occures even though there is no substance "

518HG12 BC spec differs from data write command paramter "1. Check the BCU specifications.2. Operate to initialize BRM(Recovery)3. Reboot
during deposit ready.. the system when same error occurred after initializatio"

518HG11 Error of no country code set up during receiving BCU "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system
ready command in the Deposit Ready . when same error occurred after initialization"
518HG10 Error of no recognition DB for the country during "1. Check the country 2. Download DB again after delecting all recognition DB3.
receiving BCU data write command in the Deposit Operate to initialize BRM(Recovery)4. Reboot the system when same error
Ready . occurred after initialization"
518HG09 Error of country-code set up during receiving BCU data "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system
write command in the Deposit Ready . when same error occurred after initialization"
518HG08 Error of available support country numbers set up "1. Check the country2. Operate to initialize BRM(Recovery)3. Reboot the system
during receiving BCU data write command in the when same error occurred after initialization"
518HG07 Deposit
Error Ready
of BCU .
undefined command reception during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Ready. occurred after initialization"
518HG06 Error of the BC insert direction during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Deposit Ready. occurred after initialization"
518HG05 Error of the recognition level set up during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Deposit Ready. occurred after initialization"
518HG04 Error of mode set up during BCU ready command in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit Ready. occurred after initialization"
518HG03 Error of the transaction ready set up during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Deposit Ready. occurred after initialization"
518HG02 Error of the recognition level set up during BCU mode "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
command in the Deposit Ready. occurred after initialization"
518HG01 Error of mode set up during BCU Mode Command in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit Ready. occurred after initialization"
518HF20 Error to load recognition DB #10 during Deposit Ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
518HF19 Error to load recognition DB #09 during Deposit Ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
518HF18 Error to load recognition DB #08 during Deposit Ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
518HF17 Error to load recognition DB #07 during Deposit Ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
518HF16 Error to load recognition DB #06 during Deposit Ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
518HF15 Error to load recognition DB #05 during Deposit Ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
518HF14 Error to load recognition DB #04 during Deposit Ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
518HF13 Error to load recognition DB #03 during Deposit Ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
518HF12 Error to load recognition DB #02 during Deposit Ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
518HF11 Error to load recognition DB #01 during Deposit Ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize
BRM(Recovery)"
518HF09 Error to FPGA Read during deposit ready.. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."

518HF08 Error to FPGA initialize during deposit ready.. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."

518HF07 Error to load to info of BC FPGA header during deposit "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
ready..

© Hyosung TNS Inc. All Rights Reserved. 335


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
518HF06 Error to BC FPGA configuration during deposit ready.. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."

518HF05 Error to BC FPGA data checksum during deposit "1. Check to BC FPGA File2. Operate to initialize BRM(Recovery)"
518HF04 ready..
Error to load recognition DB table during Deposit "1.Download DB again after delecting all recognition DB2. Operate to initialize
Ready. BRM(Recovery)"
518HF03 Error to load shading data of the CIS during Deposit "1. Operate shading in the BC CIS2. Operate to initialize BRM(Recovery)"
Ready.
518HA15 Error GS801A, GS801B, GS802A, GS802B during "1. Check GS801A, GS801B, GS802A, GS802B2. Operate to initialize
Deposit Ready. BRM(Recovery)"
518HA14 Error GS801B, GS802A, GS802B during Deposit "1. Check GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)"
Ready.
518HA13 Error GS801A, GS802A, GS802B during Deposit "1. Check GS801A, GS802A, GS802B2. Operate to initialize BRM(Recovery)"
Ready.
518HA12 Error GS802A, GS802B during Deposit Ready. "1. Check GS802A, GS802B2. Operate to initialize BRM(Recovery)"

518HA11 Error GS801A, GS801B, GS802B during Deposit "1. Check GS801A, GS801B, GS802B2. Operate to initialize BRM(Recovery)"
Ready.
518HA10 Error GS801B, GS802B during Deposit Ready. "1. Check GS801B, GS802B2. Operate to initialize BRM(Recovery)"

518HA09 Error GS801A, GS802B during Deposit Ready. "1. Check GS801A, GS802B2. Operate to initialize BRM(Recovery)"

518HA08 Error GS802B during Deposit Ready. "1. Check GS802B2. Operate to initialize BRM(Recovery)"
518HA07 Error GS801A, GS801B, GS802A during Deposit "1. Check GS801A, GS801B, GS802A2. Operate to initialize BRM(Recovery)"
Ready.
518HA06 Error GS801B, GS802A during Deposit Ready. "1. Check GS801B, GS802A2. Operate to initialize BRM(Recovery)"

518HA05 Error GS801A, GS802A during Deposit Ready. "1. Check GS801A, GS802A2. Operate to initialize BRM(Recovery)"

518HA04 Error GS802A during Deposit Ready. "1. Check GS802A2. Operate to initialize BRM(Recovery)"
518HA03 Error GS801A, GS801B during Deposit Ready. "1. Check GS801A, GS801B2. Operate to initialize BRM(Recovery)"

518HA02 Error GS801B during Deposit Ready. "1. Check GS801B2. Operate to initialize BRM(Recovery)"
518HA01 Error GS801A during Deposit Ready. "1. Check GS801A2. Operate to initialize BRM(Recovery)"
517RJ00 TE message timeout error during Deposit Ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

517R300 TE message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Ready Error. occurred (message timeout error) after initialization"

517R200 TE message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Deposit Ready. occurred (message timeout error) after initialization"

517R100 TE message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
theDeposit Ready. occurred (message timeout error) after initialization"

517J100 TE drum full during Deposit Ready. "1. Open the upper unit2. Check the notes remain in the TE(12)3. Remove notes
remain in the TE"
517G700 Detect the rear end in the tape during Deposit Ready. "1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether
black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"

517G500 Detect the front end in the tape during Deposit Ready. "1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of
tape's front end is black in the TE(12)4. Remove notes remain in the TE"

517G400 No detect the front end in the tape during Deposit "1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of
Ready. tape's front end is black in the TE(12)4. Remove notes remain in the TE"

517G300 Moter stop disorder during Deposit Ready. "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"

517G200 Motor's separate Direction running disorder during "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
Deosit Receipt.
517G100 Motor's stack direction running disorder during Deposit "0. During the """""Initialize""""" mode, the motor(GM701) of the TE cannot not
Ready. rotate at normal speed1. Open the Upper Unit2. Open the TE(Temporary Escrow)
(12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear
Transport Path(11)5. Check the sensor, related cable and connetor"

5172800 Error occurred by the notes remained on the GS709 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Deposit Ready. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

© Hyosung TNS Inc. All Rights Reserved. 336


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5172300 Error occurred by the notes remained on the GS703 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Deposit Ready. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5172200 Error occurred by the notes remained on the GS702 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Deposit Ready. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5172100 Error occurred by the notes remained on the GS701 "0. Before the """""Deposit Ready""""" mode, the GS701 sensor is detected
during Deposit Ready. abnormally.1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3.
Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport
Path(11)5. Check whether the sensor is contaminated (blocked) by cash / notes or
a foriegn substance / material"

5171300 GS703 dark jam during Deposit Ready. "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

516RJ00 CSM message timeout error during Stop Ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Edposit Ready. occurred (message timeout error) after initialization"

516R300 CSM message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Ready Error. occurred (message timeout error) after initialization"

516R200 CSM message timeout error during transaction "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
operation in the Deposit Ready . occurred (message timeout error) after initialization"

516R100 CSM message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit Ready . occurred (message timeout error) after initialization"

516PA00 PP ready stop error during Deposit Ready . "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

516P900 Error of reverting notes during Deposit Ready . "1. Open the upper unit. 2. Check the notes and substance in the CSM(2)3.
Check the knob rotates softly in the CSM(2)4. Check the contamination of the
sensor in the CSM(2) "
516P800 PP stack control(during stacking) error during Deposit "1. Open the upper unit. 2. Check PP rotates softly using knob of the CSM(1) "
Ready .
516P700 PP separate control(during separating) error during "1. Open the upper unit. 2. Check PP rotates softly using knob of the CSM(1) "
Deposit Ready .
516P600 PP notes alignment error during Deposit Ready . "1. Open the upper unit. 2. Check PP rotates softly using knob of the CSM(1) "

516P500 PP notes out error during Deposit Ready . "1. Open the upper unit. 2. Check PP rotates softly using knob of the CSM(1) "

516P400 PP lose return position movement error during Deposit "1. Open the upper unit. 2. Check PP rotates softly using knob of the CSM(1) "
Ready.
516P300 PP separate position movement error during Deposit "1. Open the upper unit. 2. Check PP rotates softly using knob of the CSM(1) "
Ready.
516P200 PP deposit position movement error during Deposit "1. Open the upper unit. 2. Check PP rotates softly using knob of the CSM(1) "
Ready.
516P100 PP withdrawal(stack) position movement error during "0. During the PP move to the separation section, the sensor(GS655 or GS660)
Deposit Ready . cannot be detected to """""Dark""""" or the sensor(GS650) cannot be detected to
"""""Light"""""0. During the PP move to the stack section, the sensor(GS650) signal
is not changed to """""Light"""""(Dark->Light)1. Open the Upper Unit2. Check the
notes and substance inside of the CSM3. Check PP rotates softly using knob of the
CSM(1)4. Check the sensor, related cable and connetor"

516GF00 Failure to move gate roller to home position during "1. Open the upper unit. 2. Check the knob rotates softly in the CSM(2) "
Deposit Ready.
516GE00 Failure to Lift-down during Deposit Ready.. "1. Open the upper unit. 2. Open the customer service module (CSM)
shutter(1)3.Check the notes and substance inside of the CSM"

516GD00 Failure to Lift-up during Deposit Ready.. "1. Open the upper unit. 2. Open the customer service module (CSM)
shutter(1)3.Check the notes and substance inside of the CSM"

516GC00 Failure to control stack roller during Deposit Ready "1. Open the upper unit. 2. Check the knob rotates softly in the CSM(3)"
Stack roller (GM605 disorder).
516GB00 Failure to move deposit(stack) position of stack roller "1. Open the upper unit. 2. Check the knob rotates softly in the CSM(3)"
during Deposit ReadyStack roller (GM605 disorder).
516GA00 Failure to move withdrawal(stack) position of stack "1. Open the upper unit. 2. Check the knob rotates softly in the CSM(3)"
roller during Deposit ReadyStack roller (GM605
disorder).

© Hyosung TNS Inc. All Rights Reserved. 337


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
516G800 Failure to revert notes during Deposit Ready(Separate "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check
moter disorder). the knob rotates softly in the CSM(2) 4. Check the GS660 sensor status"

516G600 Failure to move pick-up roller to home position during "1. Open the upper unit. 2. Check the knob rotates softly in the CSM(2) "
Deposit Ready.
516G500 BP notes out error during Deposit Ready. "1. Open the upper unit. 2. Open the customer service module (CSM)
shutter(1)3.Check the notes and substance inside of the CSM"

516G400 BP separate control error during Deposit Ready. "1. Open the upper unit. 2. Open the customer service module (CSM)
shutter(1)3.Check the notes and substance inside of the CSM"

516G300 BP separate position movement error during Deposit "1. Open the upper unit. 2. Open the customer service module (CSM)
Ready. shutter(1)3.Check the notes and substance inside of the CSM "

516G200 BP notes out error during Deposit Ready. "1. Open the upper unit. 2. Open the customer service module (CSM)
shutter(1)3.Check the notes and substance inside of the CSM"

516G100 Error of BP stack position movement during Deposit "0. At the the BP(Back Plate) stack position, the sensor(GS661 & GS651) signal is
Ready. not to """""Dark"""""0. During the BP move to the separation section, the
sensor(GS655) signal is not changed to """""Dark"""""0. During the BP move to the
separation section, the sensor(GS661) signal is not changed to """""Light"""""0.
During the BP move to the stack section, the sensor(GS661) signla is not changed
to """""Dark""""" from """""Light"""""1. Open the Upper Unit2. Check the notes and
substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)4.
Check the sensor, related cable and connetor"

5162400 Undefined error of CSM during Deposit Ready . "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

5162100 Error occurred by the notes remained in CSM during "0. During the """""Deposit Ready""""" mode, there are some notes in the CSM1.
Deposit Ready . Open the Upper Unit2. Open the CSM(1)3. Remove notes and substance in the
CSM(1)4. Check whether the sensor is contaminated (blocked) by cash / notes or a
foriegn substance / material5. Check the sensor, related cable and connect"

515S200 Undefined command of RC5 during Deposit Ready . "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

515S100 Undefined return values of RC5 during Deposit Ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

515J300 RC5 full check failure during Deposit Ready. "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
cassette (E) . 4. Check the stage status after open the recycle cassette(E)6.Check
contamination status of the GS512 sensor"

515GL00 Failure to move RC5 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit Ready.(Motor status error) cassette (E)4. Put down the Stage after open the recycle cassette door (E)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS507 sensor status if there are No notes or substance"

515GK00 Failure of RC5 stack roller retreat during Deposit "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Ready.(Motor status error) cassette (E) . 4. Put down the Stage after open the recycle cassette door
(E)5.Check the jam removal knob rotates softly"

515GJ00 Failure of RC5 stack roller retreat during Deposit "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Ready.(Overrun) cassette (E) . 4. Put down the Stage after open the recycle cassette door
(E)5.Check the jam removal knob rotates softly"

515GC00 Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
during Deposit Ready. wheels on the upper side.5. See whether GS507 works fine if there is nothing
jammed."

515GB00 Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking cassette #5 and open its door.(E)4. Remove jammed notes or substance using any
direction. during Deposit Ready. wheels on the upper side.5. See whether GS507 works fine if there is nothing
jammed."

© Hyosung TNS Inc. All Rights Reserved. 338


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
515GA00 RC5 solenoid echo error during Deposit Ready. "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
cassette (E) . 4. Reload the recycle cassette (E) after removing recycle cassette5.
Change the cassette when same error occur"

515G800 Failure to RC5 push pressure movement during "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Deposit Ready. cassette (E) . 4. Put down the Stage after open the recycle cassette door
(E)5.Check the upper side of the recycle cassette "

515G600 Exceeds retry count limit of detecting RC5 stack roller's "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
falling back and avoiding during Deposit Ready. cassette (E) . 4. Put down the Stage after open the recycle cassette door
(E)5.Check the jam removal knob rotates softly"

515G500 Failure of RC5 stack roller retreat during Deposit "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Ready.(sensor error) cassette (E) . 4. Put down the Stage after open the recycle cassette door
(E)5.Check the jam removal knob rotates softly"

515G400 Failure to upword moving of PP during RC5 stack roller "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
retreat movement in the Deposit Ready. cassette (E) . 4. Open the recycle cassette door (E)5. Check cassette status to
move stage up and down6. Check to demage lower edge of the door's right
side(Key part) if you don't find any problem"

515G200 RC5 PP stack position movement failure during "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Deposit Ready. cassette (E) . 4. Open the recycle cassette door (E)5. Check cassette status to
move stage up and down6. Check to demage lower edge of the door's right
side(Key part) if you don't find any problem"

515G100 Failure of return notes to GS501 during Deposit Ready. "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
cassette (E) . 4. Put down the Stage after open the recycle cassette door
(E)5.Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5152500 Error occurred by the notes remained on GS505 "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
during Deposit Ready . cassette (E) . 4. Put down the Stage after open the recycle cassette door
(E)5.Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5152200 Error occurred by the notes remained on GS502 during "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Deposit Ready. cassette (E) . 4. Put down the Stage after open the recycle cassette door
(E)5.Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5152100 Error occurred by the notes remained on GS501 during "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Deposit Ready . cassette (E) . 4. Put down the Stage after open the recycle cassette door
(E)5.Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5151500 GS505 sensor jam during Deposit Ready . "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
cassette (E) . 4. Put down the Stage after open the recycle cassette door
(E)5.Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5151200 GS502 sensor jam during Deposit Ready . "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
cassette (E) . 4. Put down the Stage after open the recycle cassette door
(E)5.Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5151100 GS501 sensor jam during Deposit Ready. "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
cassette (E) . 4. Put down the Stage after open the recycle cassette door
(E)5.Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated or not if there are No notes or
substance"

© Hyosung TNS Inc. All Rights Reserved. 339


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
514S200 Undefined command of RC4 during Deposit Ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

514S100 Undefined return value of RC4 during Deposit Ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

514J300 Failure to RC4 full check during Deposit Ready. "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
cassette (D) . 4. Check the stage status after open the recycle cassette(D)6.Check
contamination status of the GS412 sensor"

514GL00 Failure to move RC4 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit Ready.(Motor status error) cassette (D)4. Put down the Stage after open the recycle cassette door (D)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS407 sensor status if there are No notes or substance"

514GK00 Failure to RC4 stack roller retreat during Deposit "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Ready.(Motor status error) cassette (D) . 4. Put down the Stage after open the recycle cassette door
(D)5.Check the jam removal knob rotates softly"

514GJ00 Failure to RC4 stack roller retreat during Deposit "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Ready.(Overrun) cassette (D) . 4. Put down the Stage after open the recycle cassette door
(D)5.Check the jam removal knob rotates softly"

514GC00 Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
during Deposit Ready. wheels on the upper side.5. See whether GS407 works fine if there is nothing
jammed."

514GB00 Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any
during Deposit Ready. wheels on the upper side.5. See whether GS407 works fine if there is nothing
jammed."

514GA00 RC4 solenoid echo error during Deposit Ready. "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
cassette (D) . 4. Reload the recycle cassette (D) after removing recycle cassette5.
Change the cassette when same error occur"

514G800 Failure to RC4 push pressure movement during "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Deposit Ready. cassette (D) . 4. Put down the Stage after open the recycle cassette door
(D)5.Check the upper side of the recycle cassette "

514G600 Exceeds retry count limit of detecting RC4 stack roller's "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
falling back and avoiding during Deposit Ready. cassette (D) . 4. Put down the Stage after open the recycle cassette door
(D)5.Check the jam removal knob rotates softly"

514G500 Failure to RC4 stack roller retreat during Deposit "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Ready.(sensor error) cassette (D) . 4. Put down the Stage after open the recycle cassette door
(D)5.Check the jam removal knob rotates softly"

514G400 Failure to upword moving of PP during RC4 stack roller "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
retreat movement in the Deposit Ready . cassette (D) . 4. Open the recycle cassette door (D)5. Check cassette status to
move stage up and down6. Check to demage lower edge of the door's right
side(Key part) if you don't find any problem"

514G200 Failure to move stack position of RC4 PP during "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Deposit Ready. cassette (D) . 4. Open the recycle cassette door (D)5. Check cassette status to
move stage up and down6. Check to demage lower edge of the door's right
side(Key part) if you don't find any problem"

514G100 Failure of return notes to RC4 during Deposit Ready. "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
cassette (D) . 4. Put down the Stage after open the recycle cassette door
(D)5.Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated or not if there are No notes or
substance"

© Hyosung TNS Inc. All Rights Reserved. 340


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5142500 Error occurred by the notes remained on the GS405 "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
during Deposit Ready . cassette (D) . 4. Put down the Stage after open the recycle cassette door
(D)5.Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5142200 Error occurred by the notes remained on the GS402 "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
during Deposit Ready . cassette (D) . 4. Put down the Stage after open the recycle cassette door
(D)5.Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5142100 Error occurred by the notes remained on the GS401 "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
during Deposit Ready . cassette (D) . 4. Put down the Stage after open the recycle cassette door
(D)5.Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5141500 GS405 sensor jam during Deposit Ready . "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
cassette (D) . 4. Put down the Stage after open the recycle cassette door
(D)5.Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5141200 GS402 sensor jam during Deposit Ready . "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
cassette (D) . 4. Put down the Stage after open the recycle cassette door
(D)5.Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5141100 GS401 sensor jam during Deposit Ready. "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
cassette (D) . 4. Put down the Stage after open the recycle cassette door
(D)5.Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated or not if there are No notes or
substance"

513S200 Undefined command of RC3 during Deposit Ready . "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

513S100 Undefined return values of RC3 during Deposit Ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

513J300 Failure to RC3 full check RC3 during Deposit Ready. "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
cassette (C) . 4. Check the stage status after open the recycle cassette(C)6.Check
contamination status of the GS312 sensor"

513GL00 Failure to move RC3 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit Ready.(Motor status error) cassette (C)4. Put down the Stage after open the recycle cassette door (C)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS307 sensor status if there are No notes or substance"

513GK00 Failure of RC3 stack roller retreat during Deposit "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Ready.(Motor status error) cassette (C) . 4. Put down the Stage after open the recycle cassette door
(C)5.Check the jam removal knob rotates softly"

513GJ00 Failure of RC3 stack roller retreat during Deposit "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Ready .(Overrun) cassette (C) . 4. Put down the Stage after open the recycle cassette door
(C)5.Check the jam removal knob rotates softly"

513GC00 Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
during Deposit Ready. wheels on the upper side.5. See whether GS307 works fine if there is nothing
jammed."

513GB00 Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any
during Deposit Ready. wheels on the upper side.5. See whether GS307 works fine if there is nothing
jammed."

© Hyosung TNS Inc. All Rights Reserved. 341


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
513GA00 RC3 solenoid echo error during Deposit Ready. "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
cassette (C) . 4. Reload the recycle cassette (C) after removing recycle cassette5.
Change the cassette when same error occur"

513G800 Failure to RC3 push pressure movement of during "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Deposit Ready. cassette (C) . 4. Put down the Stage after open the recycle cassette door
(C)5.Check the upper side of the recycle cassette "

513G600 Exceeds retry count limit of detecting RC3 stack roller's "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
falling back and avoiding during Deposit Ready. cassette (C) . 4. Put down the Stage after open the recycle cassette door
(C)5.Check the jam removal knob rotates softly"

513G500 Failure of RC3 stack roller retreat during Deposit "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Ready .(sensor error) cassette (C) . 4. Put down the Stage after open the recycle cassette door
(C)5.Check the jam removal knob rotates softly"

513G400 Failure to upword moving of PP during RC5 stack roller "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
retreat movement in the Deposit Ready . cassette (C) . 4. Open the recycle cassette door (C)5. Check cassette status to
move stage up and down6. Check to demage lower edge of the door's right
side(Key part) if you don't find any problem"

513G200 RC3 PP stack position movement failure during "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Deposit Ready. cassette (C) . 4. Open the recycle cassette door (C)5. Check cassette status to
move stage up and down6. Check to demage lower edge of the door's right
side(Key part) if you don't find any problem"

513G100 Failure of return notes to GS201 during Deposit Ready. "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
cassette (C) . 4. Put down the Stage after open the recycle cassette door
(C)5.Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5132500 Error occurred by the notes remained on the GS305 "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
during Deposit Ready . cassette (C) . 4. Put down the Stage after open the recycle cassette door
(C)5.Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5132200 Error occurred by the notes remained on the GS302 "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
during Deposit Ready. cassette (C) . 4. Put down the Stage after open the recycle cassette door
(C)5.Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5132100 Error occurred by the notes remained on the GS301 "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
during Deposit Ready . cassette (C) . 4. Put down the Stage after open the recycle cassette door
(C)5.Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5131500 GS305 sensor jam during Deposit Ready. "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
cassette (C) . 4. Put down the Stage after open the recycle cassette door
(C)5.Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5131200 GS302 sensor jam during Deposit Ready . "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
cassette (C) . 4. Put down the Stage after open the recycle cassette door
(C)5.Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5131100 GS301 sensor jam during Deposit Ready . "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
cassette (C) . 4. Put down the Stage after open the recycle cassette door
(C)5.Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated or not if there are No notes or
substance"

© Hyosung TNS Inc. All Rights Reserved. 342


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
512S200 RC2 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
in the Deposit Ready . occurred (message timeout error) after initialization"

512S100 RC2 message timeout error during operation ready in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
the Deposit Ready. occurred (message timeout error) after initialization"

512J300 Failure to RC2 full check during Deposit Ready. "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
cassette (B) . 4. Check the stage status after open the recycle cassette(B)6.Check
contamination status of the GS112 sensor"

512GL00 Failure to move RC2 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit Ready. (Motor status error) cassette (B)4. Put down the Stage after open the recycle cassette door (B)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS207 sensor status if there are No notes or substance"

512GK00 Failure of RC2 stack roller retreat during Deposit "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Ready.(Motor status error) cassette (B) . 4. Put down the Stage after open the recycle cassette door
(B)5.Check the jam removal knob rotates softly"

512GJ00 Failure of RC2 stack roller retreat during Deposit "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Ready.(Overrun) cassette (B) . 4. Put down the Stage after open the recycle cassette door
(B)5.Check the jam removal knob rotates softly"

512GC00 Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
during Deposit Ready. wheels on the upper side.5. See whether GS207 works fine if there is nothing
jammed."

512GB00 Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any
during Deposit Ready. wheels on the upper side.5. See whether GS207 works fine if there is nothing
jammed."

512GA00 RC2 solenoid echo error during Deposit Ready. "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
cassette (B) . 4. Reload the recycle cassette (B) after removing recycle cassette5.
Change the cassette when same error occur"

512G800 Failure to RC2 push pressure movement during "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Deposit Ready. cassette (B) . 4. Put down the Stage after open the recycle cassette door
(B)5.Check the upper side of the recycle cassette "

512G600 Exceeds retry count limit of detecting RC2 stack roller's "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
falling back and avoiding during Deposit Ready. cassette (B) . 4. Put down the Stage after open the recycle cassette door
(B)5.Check the jam removal knob rotates softly"

512G500 Failure of RC2 stack roller retreat during Deposit "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Ready.(sensor error) cassette (B) . 4. Put down the Stage after open the recycle cassette door
(B)5.Check the jam removal knob rotates softly"

512G400 Failure to upword moving of PP during RC2 stack roller "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
retreat movement in the Deposit Ready . cassette (B) . 4. Open the recycle cassette door (B)5. Check cassette status to
move stage up and down6. Check to demage lower edge of the door's right
side(Key part) if you don't find any problem"

512G200 Failure to move stack position of RC2 PP during "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Deposit Ready. cassette (B) . 4. Open the recycle cassette door (B)5. Check cassette status to
move stage up and down6. Check to demage lower edge of the door's right
side(Key part) if you don't find any problem"

512G100 Failure of return notes to RC2 during Deposit Ready. "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
cassette (B) . 4. Put down the Stage after open the recycle cassette door
(B)5.Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated or not if there are No notes or
substance"

© Hyosung TNS Inc. All Rights Reserved. 343


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5122500 Error occurred by the banknote remaining on GS205 "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
during Deposit Ready . cassette (B) . 4. Put down the Stage after open the recycle cassette door
(B)5.Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5122200 Error occurred by the banknote remaining on GS202 "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
during Deposit Ready . cassette (B) . 4. Put down the Stage after open the recycle cassette door
(B)5.Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5122100 Error occurred by the banknote remaining on GS201 "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
during Deposit Ready . cassette (B) . 4. Put down the Stage after open the recycle cassette door
(B)5.Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5121500 GS205 sensor jam during Deposit Ready . "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
cassette (B) . 4. Put down the Stage after open the recycle cassette door
(B)5.Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5121200 GS202 sensor jam during Deposit Ready. "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
cassette (B) . 4. Put down the Stage after open the recycle cassette door
(B)5.Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5121100 GS201 sensor jam during Deposit Ready. "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
cassette (B) . 4. Put down the Stage after open the recycle cassette door
(B)5.Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated or not if there are No notes or
substance"

511S200 Undefined command of RC1 during Deposit Ready . "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

511S100 Undefined return values of RC1 during Deposit Ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
occurred (message timeout error) after initialization"

511J300 RC1 full check failure during Deposit Ready. "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
cassette (A) . 4. Check the stage status after open the recycle cassette(A)6.Check
contamination of GS112 sensor"

511GL00 Failure to move RC1 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle
Deposit Ready. (Motor status error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5.
Remove notes and substance using jam removal Knob in the upper side6. Check
the GS107 sensor status if there are No notes or substance"

511GK00 Failure of RC1 stack roller retreat during Deposit "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Ready.(Motor status error) cassette (A) . 4. Put down the Stage after open the recycle cassette door
(A)5.Check the jam removal knob rotates softly"

511GJ00 Failure of RC1 stack roller retreat during Deposit "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Ready.(Overrun) cassette (A) . 4. Put down the Stage after open the recycle cassette door
(A)5.Check the jam removal knob rotates softly"

511GC00 Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Dark status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
duing Deposit Ready. wheels on the upper side.5. See whether GS107 works fine if there is nothing
jammed."

511GB00 Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle
Light status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any
duing Deposit Ready. wheels on the upper side.5. See whether GS107 works fine if there is nothing
jammed."

© Hyosung TNS Inc. All Rights Reserved. 344


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
511GA00 RC1 solenoid echo error duing Deposit Ready. "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
cassette (A) . 4. Reload the recycle cassette (A) after removing recycle cassette5.
Change the cassette when same error occur"

511G800 Failure to RC1 push pressure movement during "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Deposit Ready. cassette (A) . 4. Put down the Stage after open the recycle cassette door
(A)5.Check upper side of the recycle cassette "

511G600 Exceeds retry count limit of detecting RC1 stack roller's "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
falling back and avoiding during Deposit Ready. cassette (A) . 4. Put down the Stage after open the recycle cassette door
(A)5.Check the jam removal knob rotates softly"

511G500 Failure of RC1 stack roller retreat during Deposit "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Ready.(sensor error) cassette (A) . 4. Put down the Stage after open the recycle cassette door
(A)5.Check the jam removal knob rotates softly"

511G400 Failure to upword moving of PP during RC1 stack roller "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
retreat movement in the Deposit Ready. cassette (A) . 4. Open the recycle cassette door (A)5. Check cassette status to
move stage up and down6. Check the lower edge of the door's right side(Key part)
if you don't find any problem"

511G200 Failure to move the position of RC1 PP stack during "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Deposit Ready. cassette (A) . 4. Open the recycle cassette door (A)5. Check cassette status to
move stage up and down6. Check the lower edge of the door's right side(Key part)
if you don't find any problem"

511G100 Failure of return notes to GS101 during Deposit Ready. "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
cassette (A) . 4. Put down the Stage after open the recycle cassette door
(A)5.Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5112500 Failure of return notes to GS101 during Deposit Ready. "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
cassette (A) . 4. Put down the Stage after open the recycle cassette door
(A)5.Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5112200 Error occurred by the notes remained on GS102 during "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Deposit Ready . cassette (A) . 4. Put down the Stage after open the recycle cassette door
(A)5.Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5112100 Error occurred by the notes remained on GS101 during "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
Deposit Ready . cassette (A) . 4. Put down the Stage after open the recycle cassette door
(A)5.Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5111500 GS105 sensor jam during Deposit Ready . "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
cassette (A) . 4. Put down the Stage after open the recycle cassette door
(A)5.Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5111200 GS102 sensor jam during Deposit Ready . "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
cassette (A) . 4. Put down the Stage after open the recycle cassette door
(A)5.Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated or not if there are No notes or
substance"

5111100 GS101 sensor jam during Deposit Ready. "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle
cassette (A) . 4. Put down the Stage after open the recycle cassette door
(A)5.Remove notes and substance using jam removal Knob in the upper side6.
Check whether the sensor is contaminated or not if there are No notes or
substance"

© Hyosung TNS Inc. All Rights Reserved. 345


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
510RJ00 Message timeout error during Stop Ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Ready. occurred (message timeout error) after initialization"

510R300 Message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit End Error. occurred (message timeout error) after initialization"

510R200 Message timeout error during operation ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Ready . occurred (message timeout error) after initialization"

510R100 Message timeout error during operation ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
Deposit Ready. occurred (message timeout error) after initialization"

510NC00 Failure to check the last note at the termination of mid "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error
transport path during Deposit Ready. occurred (message timeout error) after initialization"

510G200 Failure to 3 Way Gate 120 degree mode conversion "1. Open the upper unit. 2. Open the CSM and TE(12)3. Remove notes and
during Deposit Ready . substance from the gate in the Rear Transport Path"
510G100 Failure to 3 Way Gate 0 degree mode conversion "1. Open the upper unit. 2. Open the CSM and TE(12)3. Remove notes and
during Deposit Ready . substance from the gate in the Rear Transport Path"
5102Q00 Error occurred by the notes remained on GS034 "1. Open the lower unit. 2. Rotate the knob of the Mid Transport Path. 3. Remove
during Deposit Ready . notes and substance in the Mid Transport Path (13).4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5102P00 Error occurred by the notes remained on GS033 "1. Open the lower unit. 2. Rotate the knob of the Mid Transport Path. 3. Remove
during Deposit Ready . notes and substance in the Mid Transport Path (13).4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5102N00 Error occurred by the notes remained on GS032 "1. Open the lower unit. 2. Rotate the knob of the Mid Transport Path. 3. Remove
during Deposit Ready . notes and substance in the Mid Transport Path (13).4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5102M00 Error occurred by the notes remained on GS031 "1. Open the lower unit. 2. Rotate the knob of the Mid Transport Path. 3. Remove
during Deposit Ready . notes and substance in the Mid Transport Path (13).4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5102K00 Error occurred by the notes remained on GS703 "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of
during Deposit Ready . TE(12)4. Remove notes and substance in the Rear Transport Path(11)"

5102J00 Error occurred by the notes remained on GS619 "1. Open the upper unit. 2. Open the customer service module (CSM)(3)3. Remove
during Deposit Ready . notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5102H00 Error occurred by the notes remained on GS618 "1. Open the upper unit. 2. Open the customer service module (CSM)(3)3. Remove
during Deposit Ready . notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance"

5102G00 Error occurred by the notes remained on GS614 "1. Open the upper unit. 2. Open the customer service module (CSM)(3)3. Remove
during Deposit Ready . notes and substance in the CSM(3)4. Check whether the sensor is contaminated or
not if there are No notes or substance"

5102B00 Error occurred by the notes remained on GS022 "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the
during Deposit Ready . banknotes and the foreign substance from the reject cassette (19).4. Check
whether the sensor is contaminated or not if there are No notes or substance"

5102A00 Error occurred by the notes remained on GS021 "1. Open the lower unit2. Remove notes and substance in the Mid Transport
during Deposit Ready . Path(13)3. Check whether the sensor is contaminated or not if there are No notes
or substance"
5102600 Error occurred by the notes remained on GS006 "1. Open the upper unit. 2. Open the TE(Temporary Escrow) (12)3. Open the
during Deposit Ready . cassette no received(9). 4. Remove notes and substance in the Rear Transport
Path(7)5. Check whether the sensor is contaminated or not if there are No notes or
substance"

5102500 Error occurred by the notes remained on GS005 "1. Open the upper unit. 2. Open the TE(Temporary Escrow) (12)3. Remove
during Deposit Ready . notes and substance in the Rear Transport Path(11)4. Check whether the sensor is
contaminated or not if there are No notes or substance "

© Hyosung TNS Inc. All Rights Reserved. 346


Error Code manual BRM (Bill Recycling Machine)

Problem
Problem Description Troubleshooting
Code
5102400 Error occurred by the notes remained on GS004 "1. Open the upper unit. 2. Open the TE(Temporary Escrow) (12)3. Open the
during Deposit Ready . cassette not received(9). 4. Remove notes and substance in the Rear Transport
Path(6)5. Check whether the sensor is contaminated or not if there are No notes or
substance "

5102300 Error occurred by the notes remained on GS003 "1. Open the upper unit. 2. Open the TE(Temporary Escrow) (12). 3. Open the
during Deposit Ready . Rear Transport Path(6) 4. Remove notes and substance in the Rear Transport
Path(6)5. Check whether the sensor is contaminated or not if there are No notes or
substance "

5102200 Error occurred by the notes remained on GS002 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the
during Deposit Ready. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5.
Check whether the sensor is contaminated or not if there are No notes or
substance"
5102100 Error occurred by the notes remained on the GS801 "1. Open the upper unit. 2. Open the customer service module (CSM)3. Open the
during Deposit Ready. BC(5) 4.Remove notes and substance in the Front Transport Path(4) 5. Check
whether the sensor is contaminated or not if there are No notes or substance "

5-SFF00 "received undefined CMD(Second '-' responses with 1. Check bulk sending command is defined
real received CMD)."

© Hyosung TNS Inc. All Rights Reserved. 347


Error Code manual Camera

Camera

Problem
Problem Description Troubleshooting
Code
9702014 communication error 1.Do Reset at operator function.
2.Check the communication cable
3.Reboot ATM
9702048 Failed to capture Image(exception occur) Check whether the parameter when function is called from Application

9702047 Failed to capture Image(communication dll error) Check whether the parameter when function is called from Application

9702046 Failed to capture Image(invalid input parameter) Check whether the parameter when function is called from Application

9702045 Failed to capture Image(abnormal frame) Check whether the USB port is connected or not.
9702044 Failed to capture Image(receive black or white frame) Check whether the USB port is connected or not.
9702043 Failed to capture Image(can't find ATMInside) Check whether the parameter when function is called from Application

9702042 Failed to capture Image(invalid file path) Check whether the parameter when function is called from Application

9702041 Failed to capture Image(can't find camera device) Check whether the USB port is connected or not.
9702040 Failed to create Thread Check whether the USB port is connected or not.
9702020 Failed to create file(CamData is NULL) Check whether the parameter when function is called from Application

9702012 Failed to capture Image Check whether the USB port is connected or not.
9702010 Failed to connect device Check whether the USB port is connected or not.

© Hyosung TNS Inc. All Rights Reserved. 348


Error Code manual CCIM (Cash Check Insert Module)

CCIM (Cash & Check Insert Module)

Location Map

1) CCIM2.5

© Hyosung TNS Inc. All Rights Reserved. 349


Error Code manual CCIM (Cash Check Insert Module)

2) CCIM30

③BC ②SCM ①Bundle


④Align

⑤Recog ⑨Escrow

⑥BM2 ⑧BM3

⑮RT&A6

⑦BM1 ⑪-2
Print
⑪-1 (Felt)
Print
(Ink)

⑬Cassette 1 ⑭Cassette 2
(Cash) (Check)
⑫Bottom

© Hyosung TNS Inc. All Rights Reserved. 350


Error Code manual CCIM (Cash Check Insert Module)

3) CCIM32

© Hyosung TNS Inc. All Rights Reserved. 351


Error Code manual CCIM - Error Code List

CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
181E [Initialize] BC DD(Double Detection) entry sensor fault 1. Close BC cover(3) firmly and execute initialization.
2. Check whether assembly condition of entrance sensor is firm and neat, and
clean if any contamination on entrance sensor in BC.
3. If not recovered, reboot whole system.
181F [Initialize] BC UV entry sensor fault 1. Close BC cover(3) firmly and execute initialization.
2. Check whether assembly condition of entrance sensor is firm and neat, and
clean if any contamination on entrance sensor in BC.
3. If not recovered, reboot whole system.
1820 [Initialize] BC MR entry sensor fault 1. Close BC cover(3) firmly and execute initialization.
2. Check whether assembly condition of entrance sensor is firm and neat, and
clean if any contamination on entrance sensor in BC.
3. If not recovered, reboot whole system.
1821 [Initialize] BC CIS2 entry sensor fault 1. Close BC cover(3) firmly and execute initialization.
2. Check whether assembly condition of entrance sensor is firm and neat, and
clean if any contamination on entrance sensor in BC.
3. If not recovered, reboot whole system.
1822 [Initialize] BC CIS1 entry sensor fault 1. Close BC cover(3) firmly and execute initialization.
2. Check whether assembly condition of entrance sensor is firm and neat, and
clean if any contamination on entrance sensor in BC.
3. If not recovered, reboot whole system.
1823 [Initialize] BC Cover Open entry sensor fault 1. Close BC cover(3) firmly and execute initialization.
2. Check whether assembly condition of entrance sensor is firm and neat, and
clean if any contamination on sensor in BC.
3. If not recovered, reboot whole system.
1824 [Initialize] BC entry sensor fault 1. Close BC cover(3) firmly and execute initialization.
2. Check whether assembly condition of entrance sensor is firm and neat, and
clean if any contamination on entrance sensor in BC
3. If not recovered, reboot whole system.
1825 [Initialize] BC sensor fault 1. Close BC cover(3) firmly and execute initialization.
2. Check whether assembly condition of entrance sensor is firm and neat, and
clean if any contamination on sensor in BC.
3. If not recovered, reboot whole system.
1826 [Initialize] BC Init Timeout 1. Close BC cover(3) firmly and execute initialization.
2. Check whether assembly condition of entrance sensor is firm and neat, and
clean if any contamination on sensor in BC.
3. If not recovered, reboot whole system.
97I0001 A WFSStartUp has already been issued by the 1. Restart the ccim sp
application, without an intervening WFSCleanUp.
97I0002 The range of versions of XFS API support requested by 1. Restart the ccim sp
the application is higher than any supported by this
particular XFS Manager implementation.

97I0003 The range of versions of XFS API support requested by 1. Restart the ccim sp
the application is lower than any supported by this
particular XFS Manager implementation.

97I0004 The request was canceled by 1. Restart the ccim sp


WFSCancelAsyncRequest or WFSCancelBlockingCall.

97I0005 The specified hKey parameter does not correspond to 1. Restart the ccim sp
a currently open key.
97I0006 The value specified by the lpszValueName parameter 1. Restart the ccim sp
does not exist in the specified key.
97I0007 The key specified by lpszSubKey does not exist. 1. Restart the ccim sp
97I0008 The specified value does not exist within the specified 1. Restart the ccim sp
open key.
97I0009 The specified key has subkeys and cannot be deleted. 1. Restart the ccim sp
The subkeys must be deleted first.
97I0010 The length of the name to be returned exceeds the 1. Restart the ccim sp
length of the buffer.
97I0011 There are no more subkeys to be returned (the 1. Restart the ccim sp
iSubKey parameter is greater than the index of the last
subkey).
97I0012 The length of the value to be returned exceeds the 1. Restart the ccim sp
length of the buffer.

© Hyosung TNS Inc. All Rights Reserved. 352


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
97I0013 The function required device access, and the device 1. Restart the ccim sp
was not ready or timed out.
97I0015 An internal inconsistency or other unexpected error 1. Restart the ccim sp
occurred in the XFS subsystem.
97I0016 The lpvOriginal parameter does not point to a 1. Restart the ccim sp
previously allocated buffer.
97I0017 The specified application handle is not valid, i.e. was 1. Restart the ccim sp
not created by a preceding create call.
97I0018 The lpvData parameter is not a pointer to an allocated 1. Restart the ccim sp
buffer structure.
97I0019 The dwCategory issued is not supported by this service 1. Restart the ccim sp
class.
97I0020 The dwCommand issued is not supported by this 1. Restart the ccim sp
service class.
97I0021 The dwEventClass parameter specifies one or more 1. Restart the ccim sp
event classes not supported by the service.
97I0022 The hService parameter is not a valid service handle. 1. Restart the ccim sp

97I0023 The hProvider parameter is not a valid provider handle. 1. Restart the ccim sp

97I0024 The hWnd parameter is not a valid window handle. 1. Restart the ccim sp
97I0025 The hWndReg parameter is not a valid window handle. 1. Restart the ccim sp

97I0026 A pointer parameter does not point to accessible 1. Restart the ccim sp
memory.
97I0027 The RequestID parameter does not correspond to an 1. Restart the ccim sp
outstanding request on the service.
97I0028 The lpResult parameter is not a pointer to an allocated 1. Restart the ccim sp
WFSRESULT structure.
97I0029 The file containing the Service Provider is invalid or 1. Restart the ccim sp
corrupted.
97I0030 The hWnd and wTimerID parameters do not 1. Restart the ccim sp
correspond to a currently active timer.
97I0031 The dwTraceLevel parameter does not correspond to a 1. Restart the ccim sp
valid trace level or set of levels.
97I0032 The service is locked under a different hService. 1. Restart the ccim sp
97I0033 There is no outstanding blocking call for the specified 1. Restart the ccim sp
thread.
97I0034 The file containing the Service Provider does not exist. 1. Restart the ccim sp

97I0035 The specified thread does not exist. 1. Restart the ccim sp
97I0036 The timer could not be created. 1. Restart the ccim sp
97I0037 The application requesting a service be unlocked had 1. Restart the ccim sp
not previously performed a successful WFSLock or
WFSAsyncLock.
97I0038 The XFS Manager may not unload the Service Provider 1. Restart the ccim sp
DLL.
97I0039 The application has not previously performed a 1. Restart the ccim sp
successful WFSStartUp.
97I0040 The specified hWndReg window was not registered to 1. Restart the ccim sp
receive messages for any event classes.

97I0041 A blocking operation is in progress on the thread; only 1. Restart the ccim sp
WFSCancelBlockingCall and WFSIsBlocking are
permitted at this time.
97I0042 There is not enough memory available to satisfy the 1. Restart the ccim sp
request.
97I0043 The logical name is not a valid Service Provider name. 1. Restart the ccim sp

97I0044 The range of versions of XFS SPI support requested by 1. Restart the ccim sp
the XFS Manager is higher than any supported by the
Service Provider for the logical service being opened.

97I0045 The range of versions of XFS SPI support requested by 1. Restart the ccim sp
the XFS Manager is lower than any supported by the
Service Provider for the logical service being opened.

© Hyosung TNS Inc. All Rights Reserved. 353


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
97I0046 The range of versions of the service-specific interface 1. Restart the ccim sp
support requested by the application is higher than any
supported by the Service Provider for the logical
service being opened.
97I0047 The range of versions of the service-specific interface 1. Restart the ccim sp
support requested by the application is lower than any
supported by the Service Provider for the logical
service being opened.
97I0048 The timeout interval expired. 1. Restart the ccim sp
97I0049 The dwCategory issued, although valid for this service 1. Restart the ccim sp
class, is not supported by this Service Provider.

97I0050 The dwCommand issued, although valid for this service 1.CCIM sp is support this command or not
class, is not supported by this Service Provider or 2. Restart the ccim sp
device.
97I0051 Within the service, a version mismatch of two modules 1. Restart the ccim sp
occurred.
97I0052 The data structure passed as input parameter contains 1. Restart the ccim sp
invalid data.
97I0053 The function required access to configuration 1. Restart the ccim sp
information, and an error occurred on the software.
97I0054 The connection to the service is lost. 1. Restart the ccim sp
97I0055 A user is preventing proper operation of the device. 1. Restart the ccim sp
97I0056 The data structure passed as an input parameter 1. Restart the ccim sp
although valid for this service class is not supported by
this Service Provider or device.
97I0057 Some devices are capable of identifying a malicious 1. Restart the ccim sp
physical attack which attempts to defraud valuable
information or media. In these cases, this error code is
returned to indicate the user is attempting a fraudulent
act on the device.
97I0058 The requested operation is not valid at this time or in 1. Restart the ccim sp
the devices current state.
97I1302 The Retract bin is already full. 1. Remove Cash in Retract bin.
97I1307 There were too many items inserted. The 1. Remove Cash in stacker.
cash-in stacker is full. 2. Restart the ccim sp
97I1308 The position specified is not supported. 1. Re-Set the supported input parameters.
97I1310 The safe door is open. This device requires 1. Check a Safe Door
the safe door to be closed in order to perform
a WFS_CMD_CIM_CASH_IN command.
97I1312 Shutter failed to open. In the case of explicit shutter 1. Check a Shutter.
control the application may have failed to open the
shutter before issuing the command.
97I1313 Shutter was already open. 1. Check a Shutter.
97I1315 The cash unit number specified is not valid. 1. Re-Set the supported input parameters.
97I1316 There were no items to cash-in. 1. Check device status.
97I1317 The CIM is in an exchange state. 1. Change no exchange state.
97I1318 There is no exchange active. 1. Change exchange state.
97I1323 Items were present at the output position at the start of 1. Check device status.
the operation, but were removed before the operation
was complete - some or all of the items were not
retracted.
97I1325 A Cash-In transaction is active. 1. Change no active state.
97I1326 There is no cash-in transaction active. 1. Execute CASH_IN_START command.
97I1328 The input or output position is not empty. 1. Check device status.
97I1335 The retract area specified in usRetractArea is not 1. Re-Set the supported input parameters.
supported.
97I1339 The hardware requires that the cash unit is empty 1. the cash unit is empty before allowing changes
before allowing changes.
97I1347 item processing transaction is active 1. Change item processing transaction to active
97I1398 Removed before the operation was complete - some or 1. Check device status.
all of the items were not retracted.
97I1399 item counting error. 1. Restart the ccim sp
97I1601 No media is present in the device 1. Check XFS Command Flow.
97I1602 The media bin is already full and no media can be 1. Remove Cash in the media bin.
placed in the specified bin.
97I1603 The stacker or re-buncher is full. 1. Remove Cash in stacker.
2. Restart the ccim sp

© Hyosung TNS Inc. All Rights Reserved. 354


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
97I1604 Open or close of the shutter failed due to manipulation 1. Check a shuuter.
or hardware error.
97I1605 The media is jammed. 1. Check device status.
97I1606 Directory does not exist or File IO error while storing 1. Reboot System.
the image to the hard disk.
97I1607 No stamping possible, stamping ink supply empty. 1. Check stamping ink.
97I1608 Toner or ink supply is empty or printing contrast with 1. Check Toner.
ribbon is not sufficient.
97I1609 The scanner is inoperative. 1. Check Scanner.
97I1610 Only MICR data was requested by the application and it 1. Check a inserted check.
cannot be obtained
97I1611 Programming error. Invalid command sequence 1. Re-send a correct command.
97I1614 The requested Media ID does not exist. 1. Re-send correct parameters.
97I1616 One of the input/output/refused positions is not empty. 1. Check input/output/refused positions.

97I1617 The specified bin cannot retract media. 1. Re-Set the supported input parameters.
97I1618 The specified bin does not exist. 1. Re-Set the supported input parameters.
97I1619 Programming Error: 1. refused items that must be returned
WFS_CMD_IPM_PRESENT_MEDIA have not been
presented (see bPresentRequired in the
WFS_EXEE_IPM_MEDIAREFUSED event
parameters).
97I1620 All media bins are full so no further items can be 1. Remove check in all media bins
accepted.
97I1621 The media feeder is not empty. 1. Check media feeder.
2. Execute Reset/Retract
97I1622 The media was rejected before it was fully inserted 1. Check bundle.
within the device. 2. Check inserted check.
97I1623 The media feeder is inoperative. 1. Check media feeder.
97I1624 Media from a previous transaction is present in the The media must be cleared before a new transaction can be started.
device when an attempt to start a new media-in
transaction was made.
97I1627 CIM is already in the cash-in state 1. Change no active state.
97I1628 IPM is already in the cash-in state 1. Change no active state.
97I1697 Removed before the operation was complete - some or 1. Check device status.
all of the items were not retracted.
97I1698 Items were present at the output position at the start of 1. Check device status.
the operation, but were removed before the operation
was complete - some or all of the items were not
retracted.
97I1699 item counting error 1. Restart the ccim sp
I00C1 An internal program error of the device. 1. Execute CCIM initialization action
2. Reboot the system when the same error occurs after initialization.
I00C2 An internal program error of the device. 1. Execute CCIM initialization action
2. Reboot the system when the same error occurs after initialization.
I00C3 An internal program error of the device. 1. Execute CCIM initialization action.
2. Reboot the system when the same error occurs after initialization.
I00CF An internal program error of the device. 1. Execute CCIM initialization action.
2. Reboot the system when the same error occurs after initialization.
I0801 An internal program error of the device. 1. Execute CCIM initialization action.
2. Reboot the system when the same error occurs after initialization.
I0802 An internal program error of the device. 1. Execute CCIM initialization action.
2. Reboot the system when the same error occurs after initialization.
I0803 An internal program error of the device. 1. Execute CCIM initialization action.
2. Reboot the system when the same error occurs after initialization.
I0804 An internal program error of the device. 1. Execute CCIM initialization action.
2. Reboot the system when the same error occurs after initialization.
I08C0 [Control/Bulk]CCIM32 I/F was changed without setting. 1. System restart

I0B02 Jam at the Align detection sensor (AAS02). 1. Open the alignment(4) cover and remove the residual media and alien materials.
2. Initialize the device.
3. Check the alignment(4) cover lock state.

I0B03 Jam at the Align detection sensor (AAS03). 1. Open the alignment(4) cover and remove the residual media and alien materials.
2. Initialize the device.
3. Check the alignment(4) cover lock state.

© Hyosung TNS Inc. All Rights Reserved. 355


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I0B04 Jam at the Recog detection sensor (RCS01). 1. Remove the internal media and alien materials in the Recognition(5).
2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I0B05 Jam at the Align detection sensor (AAS05) 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
media and alien materials.
2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I0B06 Jam at the Align entry detection sensor (AAS06). 1. Open the alignment(4) cover and remove the residual media and alien materials.
2. Initialize the device.
3. Check the alignment(4) cover lock state.

I0B07 Jam at Recog exit path sensor (FDS07) 1. Open the BM2(7) Upper Guide and remove the residual media and alien
material.
2. Open the BM2(7) moving path to remove the residual media.
I0B09 Jam at the second moving path sensor (FDS09). 1. Open the BM2(7) and then remove the residual media and alien materials.
2. Check the 3Way-Gate1 operation state (FDM06)
I0B12 Jam at the 3Way2 control sensor (FDS12) 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I0B15 Jam at the Escrow entry sensor (FDS15) 1. Open the BM3 moving path and then remove the residual media and alien
materials.
I0B16 [Control/Bulk]Jam at the RT Box entry detection sensor 1. Open the BM3 moving path and then remove the residual media and alien
(FDS16) materials.
2. Check the arrangement state of banknotes in the RT box.
I0D0F [Interface]Error occurred by the notes disorder on the "1. Open the BM2(7) Upper Guide and remove the residual media and alien
FDS07 material.2. Open the BM3 moving path to remove the residual media.3. Check
FDM05 solenoid and Gate."
I0E1B [Control/Bulk]Error occurred by the Transport Path on "1. Check residual media or alien materials at the Cassette2(15) and remove
the CCS11 those.2. Check the installation status of Cassette and sensors."
I0E1C [Control/Bulk]Error occurred by the Transport Path on "1. Check residual media or alien materials at the Cassette2(15) and remove
the CCS12 those.2. Check the installation status of Cassette and sensors."
I0F17 [Interface]Error occurred by the Return Transport Path( "1. Open the BM3 moving path and then remove the residual media and alien
FDS16) materials.2. Check the arrangement state of banknotes in the RT box.3. Check
FDM08 solenoid and Gate."
I1084 [Initialize]CEN Bundle Cover Open Error 1. Check CEN Bundle Cover Status
I10C1 An internal program error of the device. 1. Execute CCIM initialization action.
2. Reboot the system when the same error occurs after initialization.
I10C2 An internal program error of the device. 1. Execute CCIM initialization action.
2. Reboot the system when the same error occurs after initialization.
I10C3 An internal program error of the device. 1. Execute CCIM initialization action.
2. Reboot the system when the same error occurs after initialization.
I10CF An internal program error of the device. 1. Execute CCIM initialization action.
2. Reboot the system when the same error occurs after initialization.
I1102 [Initialize]Cassette1 Task force shut down. "1. Execute CCIM initialization action. 2. Reboot the system when the same error
occurs after initialization."
I1103 An internal program error of the device. 1. Execute CCIM initialization action.
2. Reboot the system when the same error occurs after initialization.
I1104 An internal program error of the device. 1. Execute CCIM initialization action.
2. Reboot the system when the same error occurs after initialization.
I1105 [Initialize]Cassette1 position or door open fault 1. Check the Cassette1(14) installation state and door open state.
2. Check Cassette1 home position (NCS01) sensor connection cable.
I1106 [Initialize] Fault of causing retry of moving the "1. Check whether push plate in the cassette is level.2. Move push plate up and
Cassette1 Push Plate Bottom position. down to check whether the move is smooth.3. Execute initialization to check
whether cassette1 push plate motor (NCM01) is working and cable connection is
good."
I1107 [Initialize]Jam at the sensor (NCS07) detecting the "1. Remove if any residue at cassette1(14) entrance.2. Check condition of bill(s) in
number of papers which enter into the Cassette1. cassette whether it's full or jammed.3. Check locking condition of cassette."

I1108 [Initialize] Fault of causing retry of moving the 1. Check the arrangement state of the banknotes in the Cassette1(14).
Cassette1 Push Plate top position. 2. Check the stack position (NCS06) and the media entry detection (NCS09) prism
state.
3. If the same fault continuously occurs after checking the device, replace the
Cassette1(14)
I1109 [Initialize] Fault of exceeding the retries when the 1. Check the Cassette1 media guide motor (NCM02) running and cable
Cassette1 Clamp failed to move to the position (NCS08 connection.
Light). 2. If the same fault continuously occurs after checking the device, replace the
Cassette1(14)

© Hyosung TNS Inc. All Rights Reserved. 356


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I110A [Initialize] Fault that the position is not detected even 1. Check the Cassette1 media guide motor (NCM02) running and cable
when the Cassette1 Clamp is running at the position connection.
(NCS08 Light). 2. If the same fault continuously occurs after checking the device, replace the
Cassette1(14)
I110B [Initialize] Failure to detect the bottom (NCS05) when 1. Check the arrangement state of banknotes in the Cassette.
the Cassette1 Push Plate Stack moves 2. Check the Stack position sensor (NCS06) lever operation state.
3. If the Push Plate is not at the bottom, check the alien materials at the Cassette1
Bottom sensor(NCS05).
I1202 [Initialize]Cassette2 Task force shut down. "1. Execute CCIM initialization action. 2. Reboot the system when the same error
occurs after initialization."
I1203 An internal program error of the device. 1. Execute CCIM initialization action.
2. Reboot the system when the same error occurs after initialization.
I1204 An internal program error of the device. 1. Execute CCIM initialization action.
2. Reboot the system when the same error occurs after initialization.
I1205 [Initialize]Cassette2 position of door open fault 1. Check the Cassette2(15) installation state and door open state.
2. Check Cassette2 home position sensor(CCS01) connection cable.
I1206 [Initialize] Fault of causing retry of moving the "1. Check whether push plate in the cassette 2 is level.2. Move push plate up and
Cassette2 Push Plate Bottom position. down to check whether the move is smooth.3. Execute initialization to check
whether cassette 2 push plate motor (CCM01) is working and cable connection is
good."
I1207 [Initialize]Jam at the sensor (CCS07, CCS11, CCS12) 1. Check residual media or alien materials at the Cassette2(15) and remove those.
detecting the number of papers which enter into the 2. Check the installation status of Cassette and sensors.
Cassette2.
I1208 [Initialize] Fault of causing retry of moving the 1. Check the arrangement state of the banknotes in the Cassette2(15).
Cassette2 Push Plate top position. 2. Check the stack position (CCS06) and the media entry detection (CCS09) prism
state.
3. If the same fault continuously occurs after checking the device, replace the
Cassette2(15)
I1209 [Initialize] Fault of exceeding the retries when the 1. Check the Cassette2 media guide motor (CCM02) running and cable
Cassette2 Clamp failed to move to the position (CCS08 connection.
Light). 2. If the same fault continuously occurs after checking the device, replace the
Cassette2(15).
I120A [Initialize] Fault that the position is not detected even 1. Check the Cassette2 media guide motor (CCM02) running and cable
when the Cassette2 Clamp is running at the position connection.
(CCS08 Light). 2. If the same fault continuously occurs after checking the device, replace the
Cassette2(15)
I120B [Initialize] Failure to detect the bottom (CCS05) when 1. Check the arrangement state of banknotes in the Cassette.
the Cassette2 Push Plate Stack moves. 2. Check the Stack position sensor (CCS06) lever operation state.
3. If the Push Plate is not at the bottom, check the alien materials at the Cassette2
Bottom sensor(CCS05).
I1210 [Initialize]The installation status of ccim32 cst was 1. Check the installation status of Cassette and sensors.
changed while transaction.
I1213 [Initialize]Media counts are not matched at CCS07, "1. Check residual media or alien materials at the Cassette2(15) and remove
CCS11, CCS12. those.2. Check the installation status of Cassette and sensors."
I1301 [Initialize] Low-speed moving path sensor fault. 1. Open the door at the Bundle side and remove the residual media.
2. Check and remove the alien materials in the Bundle low-speed wheel position
control (BDS14) sensor.
3. If no alien material exists, check whether the sensor is polluted
4. Initialize the device.
I1302 [Initialize] The delivering roller with low-speed fails to 1. Check whether the Bundle low-speed moving path (BDM02) is running.
operate upward. 2. Reboot the system when the same error occurs.
3. Replace the motor and cables when the same error occurs after checking the
device.
I1303 [Initialize] The delivering roller with low-speed fails to 1. Check whether the Bundle low-speed moving path (BDM02) is running.
operate downward. 2. Reboot the system when the same error occurs.
3. Replace the motor and cables when the same error occurs after checking the
device.
I1304 [Initialize] Shutter sensor fault. "1. Check and remove if any residue or dirt on sensors of bundle shutter open
(BDS11) or close (BDS12).2. Clean if any contamination of the sensors (BDS11,
BDS12)3, Check whether shutter open/close bracket is working.4. Check whether
assembly condition of sensors (BDS11,BDS12) is good."
I1305 [Initialize] Shutter Open fault. 1. Check the inside of the Bundle and the Shutter.
2. Remove banknotes or the alien materials in the Shutter.
3. Check whether the Shutter Open successfully operates.
I1306 [Initialize] Shutter Close fault. "1. Remove if any residue or dirt in the bundle module.2. Remove if any residue or
dirt in the shutter.3. Check whether shutter close is working.4, Check if any
damage of shutter open/close bracket.5. Check whether assembly condition of
sensors (BDS11,BDS12) is good."

© Hyosung TNS Inc. All Rights Reserved. 357


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I1307 [Initialize] Billpress sensor fault. "1. Remove if any residue in bundle bill press (BDS15, BDS16) module.2. If no
residue, clean if any contamination on sensors in bundle bill press."
I1308 [Initialize] Billpress moving path position startup fault. 1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
3. If no alien material exists in the Billpress, check and remove the alien materials
in the Bundle Bill Press home position (BDS15) sensor.
4. If no alien material exists, check whether the sensor is polluted.
I1309 [Initialize] Billpress separation position startup fault. 1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
3. If the Billpress is up, check whether the state is BDS18 Dark.
4. If it is not dark, move the P Roller and check whether the state of BDS18 is
changed.
I130A [Initialize] Billpress residual position startup fault. 1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
3. If no alien material exists in the Billpress, check and remove the alien materials
in the Bundle Bill Press Up/Down (BDS16) sensor.
4. If no alien material exists, check whether the sensor is polluted
I130B [Initialize] Billpress Reject position startup fault. "1. Remove if any residue in bundle(1) module.2. Remove if any residue in bill
press.3. Remove if any residue in sensors (BDS15, BDS16) of bundle bill press.4.
Clean if any contamination of sensors (BDS15, BDS16) of bundle bill press."

I130D [Initialize]Bundle residual fault. "1. Remove if any residue in bundle(1) module.2. Clean if any contamination of
sensor in bundle(1) module inside."
I130F [Initialize] Sensor fault when preparing for separation of 1. Check the inside of the Bundle(1).
media. 2. Remove the notes and alien materials in the Bundle entry part (BDS01, BDS02)
sensors.
3. If no alien material exists, check whether the sensor is polluted
I1312 [Initialize] Fault of receiving media returned due to low- 1. Open the door at the Bundle side and remove the residual media.
speed moving path up. 2. Check and remove the alien materials in the Bundle low-speed wheel position
control (BDS14) sensor.
3. If no alien material exists, check whether the sensor is polluted
4. Initialize the device.
I1315 An internal program error of the device. 1. Execute CCIM initialization action.
2. Reboot the system when the same error occurs after initialization.
I1318 An internal program error of the device. 1. Execute CCIM initialization action.
2. Reboot the system when the same error occurs after initialization.
I1319 [Initialize]BDS06 Dark Timeout when performing low- 1. Execute CCIM initialization action.
speed moving path down 2. Check whether the sensor (BDS06) detecting the Bundle low-speed moving path
media is polluted when the same error occurs after initialization.
I131E [Initialize]BDS06 Dark fault after initializing the Bundle 1. Execute CCIM initialization action.
2. Check whether the sensor (BDS06) detecting the Bundle low-speed moving path
media is polluted when the same error occurs after initialization.
I131F [Initialize]BDS17 Dark fault after initializing the Bundle. 1. Execute CCIM initialization action.
2. Check whether the Bundle DC Motor Encoder (BDS17) sensor is polluted when
the same error occurs after initialization.
I1320 [Initialize]BDS18 Dark fault after initializing the Bundle. "1. Execute CCIM initialization action. 2. Check whether the Bundle DC Motor
Encoder (BDS17) sensor is polluted when the same error occurs after
initialization."
I1321 [Initialize]Fault of exceeding the limit of media 1. Check the inside of the Bundle(1).
separation trials. 2. Remove the alien materials in the Bundle(1).
3. If no alien material exists in the Bundle(1),
Check and remove the alien materials in the internal sensors.
4. If no alien material exists, check whether the Bundle sensor is polluted
I1322 [Initialize]BDM03 Motor do not run. 1. Check BDM03 Motor Operation.
I1324 [Initialize]BDM05 Motor do not run. 1. Check BDM05 BillPress Motor Operation.
I1331 [Initialize]Bundle Align Sensor(BDS13) Dark fault 1. Check Alignment Sensor and Motor in Bundler module.
2. Check the inside of the Bundle(1).
3. Remove the alien materials in the Bundle(1).
4. If no alien material exists in the Bundle(1),
Check and remove the alien materials in the internal sensors.
5. If no alien material exists, check whether the Bundle sensor is polluted
I1332 [Initialize]Bundle Align Sensor(BDS13) Light fault 1. Check Alignment Sensor and Motor in Bundler module.
2. Check the inside of the Bundle(1).
3. Remove the alien materials in the Bundle(1).
4. If no alien material exists in the Bundle(1),
Check and remove the alien materials in the internal sensors.
5. If no alien material exists, check whether the Bundle sensor is polluted

© Hyosung TNS Inc. All Rights Reserved. 358


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I1340 [Initialize] BDS07 Light fault when separating media. "1. Check and remove if any residue or dirt in bundle (1) note separation module.2.
If no residue or dirt in the bundle(1), check and remove if any residue or dirt in
sensors of the bundle module.3. If no residue or dirt in the sensors of the bundle(1),
clean if any contamination of sensors in bundle(1) module.4. Execute initialization."

I1341 [Initialize]BDS08,09 Light Timeout fault when "1. Check and remove if any residue or dirt in bundle (1) note separation module.2.
separating media. If no residue or dirt in the bundle(1), check and remove if any residue or dirt in
sensors of the bundle module.3. If no residue or dirt in the sensors of the bundle(1),
clean if any contamination of sensors in bundle(1) module.4. Execute initialization."

I1342 [Initialize]BDS08,09 Light Timeout fault when "1. Check and remove if any residue or dirt in bundle (1) note separation module
separating media. and SCM (Separator Control Module).2. If no residue or dirt in the bundle(1), check
and remove if any residue or dirt in sensors of the bundle module.3. If no residue or
dirt in the sensors of the bundle(1), clean if any contamination of sensors in
bundle(1) module.4. Execute initialization."
I1343 [Initialize]BDS08,09 Light Timeout fault when "1. Open SCM(2) for cleaning.2. Remove if any residue in SCM separation
separating media. dispense checking sensor. (FDS01)3. Clean if any contamination on FDS01
sensor.4. Lock SCM firmly in order to prevent the half lock."
I1344 [Initialize]FDS02, 05 Light Timeout fault when 1. SCM(2) Open
separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor and the Bundle.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I1345 [Initialize]SCM residual fault (Timeout 500 ms) when 1. SCM(2) Open
separating media. 2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I1346 [Initialize]AAS06 entry detaction sensor(AAS06) lisht 1. BC(3) and SCM(2) Open
timeout fault when separating medis. 2. Remove the notes and alien materials in the BC, SCM. and Bundle.
3. Check the BC and SCM Half Lock state.
4. If no alien material exists in the BC and SCM, check whether the SCM internal
media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I1349 [Initialize]2 or more media are separated at one time. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I134A [Initialize]Bundle Sub action Timeout 1. Execute CCIM initialization action.


2. Reboot the system when the same error occurs after initialization.
I1359 [Initialize]2 or more media are separated at one time. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I1360 [Initialize]Residual fault in the SCM and BC. 1. BC(3) and SCM(2) Open
2. Remove the notes and alien materials in the BC, SCM. and Bundle.
3. Check the BC and SCM Half Lock state.
4. If no alien material exists in the BC and SCM, check whether the SCM internal
media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I1369 [Initialize]Residual fault in the SCM and BC. 1. BC(3) and SCM(2) Open
2. Remove the notes and alien materials in the BC, SCM. and Bundle.
3. Check the BC and SCM Half Lock state.
4. If no alien material exists in the BC and SCM, check whether the SCM internal
media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I1370 [Initialize] Detecting upward operation fail at the low 1. Check whether the Bundle low speed moving path(BDM02) is running.
speed moving path in throat part. 2. Reboot the system when the same error occurs.
3. Replace the motor and cables when the same error occurs after checking the
device.

© Hyosung TNS Inc. All Rights Reserved. 359


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I1371 [Initialize] Detecting downward operation fail at the low 1. Check whether the Bundle low speed moving path(BDM02) is running.
speed moving path in throat part. 2. Reboot the system when the same error occurs.
3. Replace the motor and cables when the same error occurs after checking the
device.
I1372 [Initialize] Sensor fail at the low speed moving path in 1. Open the door at the Bundle side and remove the residual media.
throat part. 2. Check and remove the alien materials in the Bundle low speed wheel position
control(BDS14) sensor.
3. If no alien material exists, check whether the sensor is polluted.
4. Initialize the device.
I1379 [Initialize]Residual fault in the SCM and BC. 1. BC(3) and SCM(2) Open
2. Remove the notes and alien materials in the BC, SCM. and Bundle.
3. Check the BC and SCM Half Lock state.
4. If no alien material exists in the BC and SCM, check whether the SCM internal
media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I1380 [Initialize] Timeout when CEN Bundle detect. "1. Check whether the Bundle low speed moving path(BDM02) is running.2.
Reboot the system when the same error occurs.3. Replace the motor and cables
when the same error occurs after checking the device."
I1381 [Initialize] low speed moving path(BDM02) timeout "1. Check whether the Bundle low speed moving path(BDM02) is running.2. Check
when CEN Bundle detect. BDS13 Sensor when the same error occurs.3. Replace the motor and cables
when the same error occurs after checking the device."
I1382 [Initialize] low speed moving path(BDM02) timeout "1. Check whether the Bundle low speed moving path(BDM02) is running.2. Check
when CEN Bundle detect. BDS13 Sensor when the same error occurs.3. Replace the motor and cables
when the same error occurs after checking the device."
I1383 [Initialize] low speed moving path(BDM02) timeout "1. Check whether the Bundle low speed moving path(BDM02) is running.2. Check
when CEN Bundle detect. BDS13 Sensor when the same error occurs.3. Replace the motor and cables
when the same error occurs after checking the device."
I1385 [Initialize] CEN Bundle Detecting Error "1. Execute CCIM initialization action. 2. Check the Bundle low speed moving
path(BDM02) and BDS03, BDS13 Sensor Status."
I13D2 [Initialize] Ultrasonic sensor does not operate. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
3. Check whether the SCM internal ultrasonic sensor (FDS06) is polluted when the
same error occurs after rebooting.
I13D3 [Initialize]BC Module response is timeout. 1. Check the cable connecting between Main and BC (Connector CN37).
I13D4 [Initialize] Short media. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I13D8 [Initialize]Narrow media. 1. SCM(2) Open


2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I13F0 An internal program error of the device. 1. Execute CCIM initialization.


2. Reboot the system when the same error occurs after initialization.
I13FF [Initialize]Bundle Module force shut down. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I1401 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I1402 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I1403 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I1404 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I1405 [Initialize] The limit of retries to acquire the BC data has 1. Check the cable connecting between Main and BC (Connector CN37).
been exceeded.
I1406 [Initialize] BC response command error. 1. Check the cable connecting between Main and BC (Connector CN37).
I1407 [Initialize]Anomaly of Checksum(BCC) for BC 1. Check the cable connecting between Main and BC (Connector CN37).
reception.
I1408 [Initialize] BC Code Setting Error. 1. Check the cable connecting between Main and BC (Connector CN37).
I1501 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I1502 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.

© Hyosung TNS Inc. All Rights Reserved. 360


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I1503 [Initialize]Escrow entry (ESS03, ESS04) media 1. Escrow Part(12) Open
detection when preparing for media winding (when 2. Remove the media at the Escrow Drum residual check (ESS03) and output
Escrow has media) check (ESS04) sensor part and the pollution.
Check Sensor: ESS03, ESS04 3. Execute CCIM initialization.
I1504 [Initialize]Tape End (ESS07) detection fault when 1. Escrow Part(12) Open
preparing for media winding when Escrow has media. 2. Manually remove media from Escrow.
3. Initialize.
I1505 [Initialize]Escrow entry (ESS03, ESS04) residual fault 1. Escrow Part(12) Open
when preparing for media winding when Escrow has no 2. Remove the media at the Escrow Drum residual check (ESS03) and output
media check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I1506 [Initialize]Escrow internal (ESS01,02,03,04) residual 1. Escrow Part(12) Open
fault when preparing for media winding when Escrow 2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03, ESS04) and
has no media the pollution.
3. Execute CCIM initialization.
I1507 [Initialize]Residual media at the Escrow entry part 1. Escrow Part(12) Open
(ESS03, ESS04) when preparing for media output 2. Remove the media at the Escrow Drum residual check (ESS03) and output
check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I1508 [Initialize]Escrow Tape Start(ESS06) detection fault 1. Open the Escrow part (12) and remove the ESS06 media and pollution.
when preparing for media output. 2. Rotate the Escrow Knob in clock-wise three times.
3. Execute CCIM initialization.
I1509 [Initialize]Residual media at the Escrow entry part 1. Open the Escrow Part(12).
(ESS03, ESS04) when reset the Escrow mode. 2. Remove the media at the Escrow Drum residual check (ESS03) and output
check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I150A [Initialize]Residual media at the Escrow (ESS01, 1. Open the Escrow Part(12).
ESS02, ESS03, ESS04) when reset the Escrow mode 2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03, ESS04) and
the pollution.
3. Execute CCIM initialization.
I150B [Initialize] Residual media at the Escrow output check 1. Open the Escrow Part(12).
sensor before the Trigger sensor detects when winding 2. Remove the media at the Escrow entry (FDS15) and output check (ESS04)
the media. sensor part and the pollution.
3. Execute CCIM initialization.
I150C [Initialize]Escrow Tape End (ESS07) detection fault 1. Open the Escrow part (12) and remove the ESS07 media and pollution.
when executing media winding. 2. Rotate the Escrow Knob in counterclock-wise three times.
3. Execute CCIM initialization.
I150D [Initialize]Escrow Full (ESS05) detection fault when 1. Open the Escrow part (12) and remove the ESS05 media and pollution.
executing media winding. 2. Rotate the Escrow Knob in counterclock-wise three times.
3. Execute CCIM initialization.
I150E [Initialize]Light jam at the Escrow output check sensor 1. Open the Escrow Part(12).
(ESS04) when executing media winding. 2. Remove the media between the Escrow entry (FDS15) and output check
(ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I150F [Initialize]Dark jam at the Escrow output check sensor 1. Open the Escrow Part(12).
(ESS04) when executing media winding. 2. Remove the ESS04 media and pollution.
3. Execute CCIM initialization.
I1510 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I1511 [Initialize]Jam between the Escrow entry sensors "1. Open escrow(12) module and BM3 module for cleaning.2. Remove if any
(ESS03, ESS04) and (FDS15) while storing the media. residue or contamination in escrow entrance (FDS15) and/or exit check (EES04)
sensors.3. Execute initialization of CCIM."
I1512 [Initialize]Jam between the Escrow entry (ESS04) and 1. Open the Escrow Part(12).
(FDS15) when processing drum full while storing the 2. Remove the media at the Escrow entry (FDS15) and output check (ESS04)
media. sensor part and the pollution.
3. Execute CCIM initialization.
I1513 [Initialize]Escrow Tape End (ESS07) detection fault 1. Open the Escrow part (12) and remove the ESS07 media and pollution.
when executing media winding. 2. Rotate the Escrow Knob in counterclock-wise three times.
3. Execute CCIM initialization.
I1514 [Initialize]Escrow Full (ESS05) detection fault when 1. Open the Escrow part (12) and remove the ESS05 media and pollution.
storing additional media while terminating media 2. Rotate the Escrow Knob in counterclock-wise three times.
winding. 3. Execute CCIM initialization.
I1515 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I1516 [Initialize] Residual detection (ESS03) Jam before 1. Open the Escrow Part(12).
Escrow Drum when outputting the media. 2. Remove the ESS03 media and pollution.
3. Execute CCIM initialization.

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Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I1517 [Initialize]Light jam at the Escrow output check sensor "1. Open escrow(12) module and remove if any residue or dirt in ESS04.2. Check
(ESS04) when outputting the media. whether escrow drum motor (ESM01) is working.3. Turn escrow drum knob to
check whether the belts are revolving.4. Execute initialization."
I1518 [Initialize]Residual media in the Escrow (ESS01, "1. Open escrow(12) module.2. Remove if any residue in ESS01 or ESS02, and
ESS02) after outputting the media. clean if any contamination on the sensors.3. Turn escrow drum knob to check
whether the belts are revolving. 4. Execute CCIM initialization."
I1519 [Initialize] Escrow Trigger2 (ESS04) is not detected and 1. Open the Escrow Part(12).
timeout occurs when outputting the media. 2. Remove the ESS04 media and pollution.
3. Execute CCIM initialization. 4. Check the Escrow Drum running motor (ESM01).

I151A [Initialize] Residual detection sensor (ESS03) Jam 1. Open the Escrow Part(12).
before Escrow Drum when outputting the media. 2. Remove the ESS03 media and pollution.
3. Execute CCIM initialization.
I151B [Initialize]Escrow output check sensor (ESS04) jam 1. Open the Escrow Part(12).
when outputting the media. 2. Remove the ESS04 media and pollution.
3. Execute CCIM initialization.
I151C [Initialize]Residual media in the Escrow (ESS01, 1. Open the Escrow Part(12).
ESS02) after outputting the media. 2. Remove the ESS01 and ESS02 media and pollution.
3. Execute CCIM initialization.
I1520 [Initialize]Tape Start (ESS06) detection fault in Escrow 1. Open the Escrow Part(12).
Drum winding. 2. Remove the ESS06 media and pollution.
3. Check Motor (ESM01)
4. Execute CCIM initialization.
I1521 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I1522 [Initialize]Tape Start (ESS06) is not light-detected in 1. Open the Escrow Part(12).
Escrow Drum winding. 2. Remove the ESS06 media and pollution.
3. Check Motor (ESM01)
4. Execute CCIM initialization.
I1523 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I1524 [Initialize]Residual media at the Escrow entry part 1. Open the Escrow Part(12).
(ESS03, ESS04) when detecting tape start after 2. Remove the media at the Escrow Drum residual check (ESS03) and output
rewinding the Escrow check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I1525 [Initialize]Tape Start (ESS06) is not detected when 1. Open the Escrow Part(12).
rewinding the Escrow Drum. 2. Remove the ESS06 media and pollution.
3. Check Motor (ESM01)
4. Execute CCIM initialization.
I1526 [Initialize]Residual media at the Escrow entry part 1. Open the Escrow Part(12).
(ESS03, ESS04) when detecting tape start after 2. Remove the media at the Escrow Drum residual check (ESS03) and output
rewinding the Escrow Drum check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I1527 [Initialize]Residual media at the Escrow entry part 1. Open the Escrow Part(12).
(ESS03, ESS04) before detecting tape end after 2. Remove the media at the Escrow Drum residual check (ESS03) and output
winding the Escrow Drum check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I1528 [Initialize]Tape End (ESS07) is not detected when 1. Open the Escrow Part(12).
winding the Escrow Drum. 2. Remove the ESS07 media and pollution.
. 3. Check Motor (ESM01)
4. Execute CCIM initialization.
I1529 [Initialize]The Escrow Drum hole is not detected on the 1. Open the Escrow Part(12).
home position (ESS01, ESS02). 2. Remove the ESS01 and ESS02 media and pollution.
. 3. Execute CCIM initialization.
I152A [Initialize]The Escrow Drum hole is not detected on the 1. Open the Escrow Part(12).
home position (ESS01, ESS02). 2. Remove the ESS01 and ESS02 media and pollution.
. 3. Execute CCIM initialization.
I152B [Initialize] When both of Escrow Tape Start (ESS06) 1. Open the Escrow Part(12).
sensor and the End sensor are detected 2. Remove the ESS06 and ESS07 media and pollution.
simultaneously 3. Execute CCIM initialization.
.
I152C [Initialize]When checking the residual in the Escrow 1. Open the Escrow Part(12).
and tape end is detected so that retry is made, the 2. Remove the ESS07 media and pollution.
number of retries exceeds the limit. 3. Execute CCIM initialization.
.
I152D [Initialize]Empty (ESS01, ESS02) Light is not detected 1. Open the Escrow Part(12).
while checking the residual in the Escrow. 2. Remove the ESS01 and ESS02 media and pollution.
. 3. Execute CCIM initialization.

© Hyosung TNS Inc. All Rights Reserved. 362


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I152E [Initialize]The residual media before the Escrow entry or 1. Open the Escrow Part(12).
Drum is detected (ESS04, ESS03) while winding the 2. Remove the media at the Escrow Drum residual check (ESS03) and output
media.(Cash mode) check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I152F [Initialize]The residual media before the Escrow entry or "1. Open escrow(12) module.2. Check whether any residue or dirt in escrow drum
Drum is detected (ESS04, ESS03) while winding the (ESS03) and exit sensor(ESS04) and sweep if any residue or dirt.3. Check whether
media.(Check mode) any dirt in sensors ESSO3 and ESSO4.4. Check whether drum is revolving by
turning drum knob. 5. Execute CCIM initialization."
I1530 [Initialize]The residual media before the Escrow entry or 1. Open the Escrow Part(12).
Drum is detected (ESS04, ESS03) while rewinding the 2. Remove the media at the Escrow Drum residual check (ESS03) and output
media.(Cash mode) check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I1531 [Initialize]The residual media before the Escrow entry or 1. Open the Escrow Part(12).
Drum is detected (ESS04, ESS03) while rewinding the 2. Remove the media at the Escrow Drum residual check (ESS03) and output
media.(Check mode) check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I1580 [Initialize]Receives a command which says to unwind 1. Check Sensor (Escrow entry (FDS15) and output check (EES04) sensor)
the roll of the Escrow until exceeding the number of 2. Execute initialization.
winding media.
I15F1 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I1602 [Initialize]Batch moving stage down fail. "1. Remove if any residue in reject (9) module.2. Turn reject return knob to check
whether the SE belts are revolving.3. Clean if any contamination on sensors in
reject module.4.. Execute initialization and check status of sensors is light."

I1603 [Initialize]Batch moving stage up fail. 1. Check whether the reject batch return stage up detection (RJS06) sensor is
normally running.
2. Check whether the multiple return clamp motor (RJM01) is running.
I1604 [Initialize]Batch moving stage sensor fault. 1. Check whether the reject batch return stage down detection (RJS07) sensor is
normally running.
2. Check whether the multiple return clamp motor (RJM01) is running.
I1605 [Initialize]The media at the reject part is not moved to "1. Open reject door(9) and remove if any residue in reject module.2. If no residue
the Bundle output check sensor (RJS09) within a in reject module, check and clean if any contamination of sensors in reject module
specified time. (RJS01, RJS02, RJS03, RJS04, RJS05, RJS08, RJS09) and reject exit (RJS10)."

I1606 [Initialize]After moving the media at the Reject part to "1. Open reject door(9) for cleaning.2. Remove if any residue in reject에 module.3.
the Bundle, the media remains at the Reject part. Otherwise, clean if any contamination on sensors, such as RJS01, RJS02, RJS03,
RJS04, RJS05, RJS08, and RJS09 in reject module and RJS10 in reject gate."

I1607 [Initialize] Before moving the media at the Reject to the 1. Check the inside of the Bundle(1).
Bundle, the billpress of the Bundle part is not moved to 2. Remove the alien materials of the Billpress.
the Reject position. 3. If no alien material exists in the Billpress,
1. Check and remove the alien materials in the Bundle Bill Press part (BDS15,
BDS16) sensors.
4. If no alien material exists, check whether the sensor is polluted
I1608 [Initialize]When media are piled at the Reject part, jam "1. Remove if any residue or dirt in reject exit(RJS08) sensor2. Otherwise, clean if
occurs at the Reject output check sensor (RJS08). any contamination of the sensor."

I1609 [Initialize]Abnormal media have sequentially entered to 1. Reject Door(9) Open


the Reject part. 2. Remove the notes and alien materials in the Reject.
3. If no alien material exists, check whether the Reject output check sensor
(RJS08) is polluted.
I160A [Initialize]When media abnormally access and are piled 1. Remove the notes and alien materials in the Reject output media residual sensor
at the Reject part, the residual media exist at the Reject (RJS10).
part (RJS10 Dark). 2. If no alien material exists, check whether the sensor is polluted
I160B [Initialize]When media abnormally access and are piled 1. Remove the notes and alien materials in the Reject output check sensor
at the Reject part, the residual media exist at the Reject (RJS08).
part (RJS08 Dark). 2. If no alien material exists, check whether the sensor is polluted
I160C An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I16F1 [Initialize]Reject Module force shut down. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I1702 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I1703 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I1704 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.

© Hyosung TNS Inc. All Rights Reserved. 363


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I1705 [Initialize] MICR home position(RCS02) Dark is not 1. Check MICR RCM01 Motor(5) operation and alien materials.
detected while initializing MICR. 2. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I1706 [Initialize] MICR home position(RCS02) Dark is not 1. Check MICR RCM01 Motor(5) operation and alien materials.
detected while initializing MICR. 2. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I1707 [Initialize] MICR Moving Header home position 1. Check MICR RCM01 Motor(5) operation and alien materials.
(RCS02) Light is not detected while initializing MICR. 2. Check the cable connected to Moving Header H.P(RCS02) sensor.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I1708 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I1709 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I170A [Initialize]The third motor is stopped after running and 1. Execute CCIM initialization.
timeout occurs while initializing MICR. 2. Reboot the system when the same error occurs after initialization.
I170B [Initialize]Jam occurs at the Recog entry sensor 1. Remove the internal media and alien materials in the Recognition(5).
(RCS01) when executing MICR. 2. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I1801 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I1802 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I1803 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I1804 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I1805 [Initialize]Timeout occurs in Bundle/Print/Cassette part "1. Remove if any residue in bundle(1) module, printer (10, 11) module, or
operation. cassette(14, 15).2. Clean if any contamination of sensors in bundle module.3.
Execute initialization."
I1806 [Initialize]Reject part residual fault 1. Open the door of Reject(9) part and remove the residual media.
2. Execute initialization.
I1807 [Initialize]Retract Box is not on the home position. "1. Dock retract box(13) in right position with firm locking state.2. Execute
initialization."
I1808 [Initialize] Media remains at the first drive part and the "1. Check the locking of SCM(2) and BC(3) modules whether any damage of lock
BC part or the BC is open. bracket, sensor in good position and sensor assembly condition are proper. 2.
Remove, if any, residue in SCM(2) and BC(3) modules.3. Lock SCM(2) and BC(3)
modules firmly.4. Execute initialization."
I1809 [Initialize]Alignment part residual fault "1. Remove, if any, residue in alignment(4) module.2. Check whether any residue
in BC, SCM, and Bundle module.3. Execute initialization."
I180A [Initialize]Recognition part residual fault "1. Remove if any residue in Recognition(5) module. 2. Execute initialization."
I180B [Initialize]BM2 connection part residual fault "1. Open BM2(7) and remove if any residue in bill transport(6).2. Clean if any dirt or
contamination on sensors in bill transport.3. Lock BM2 firmly.4. Execute
initialization"
I180C [Initialize] Media remaining at the 3-Way Gate 1 "1. Open BM2(7) and remove if any residue in bill transport area(7, 8).2. Check and
remove if any dirt or damage of 3-way gate 1. 3. Execute initialization."

I180D [Initialize] Media remaining at the 3-Way Gate 2 "1. Open BM3(12) and remove if any residue in bill transport area(8, 10)2.Check
and remove if any dirt or damage in 3-way gate 2 3. Execute initialization."

I180E [Initialize]Media remaining at Escrow entry part 1. Open the BM2(12) and remove the residual media at the moving path (10, 12).
2. Execute initialization.

I180F [Initialize]Media remaining at the Retract entry. "1. Remove if any residue in RT box entrance(11) 2. Remove if any jam or residue
inside of RT box3. Execute initialization"
I1810 [Initialize]Media remaining at the Cassette1 entry. "1. Open BM2 (7) and remove if any residue in bill transport (6) or Cassette1 (14)
entrance. 2. Execute initialization,"
I1811 [Initialize]Media remaining at the Cassette2 entry. "1. Remove if any residue in Cassette2 (11) entrance. 2. Check condition of bill(s)
in cassette if any jam or overstock.3. Check locking condition of cassette whether
it's firm.4. Execute initialization."
I1812 [Initialize]Cassette1 is not on the home position. 1. Check whether the Cassette1(14) is on the home position. 2. Execute
initialization.
I1813 [Initialize]No Cassette. 1. Check whether the Cassette1(14) and the Cassette2(15) are on the home
position.
2. Execute initialization.
I1814 [Initialize]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I1815 [Initialize]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.

© Hyosung TNS Inc. All Rights Reserved. 364


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I1816 [Initialize]At the Escrow, timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I1817 [Initialize]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I1818 [Initialize]Timeout occurs in operation. "1. Remove if any residue in modules. 2. Check and locking state of modules and
close them firmly.2. Execute initialization."
I1819 [Initialize]Failed to inhale the media. 1. Remove the residual media in the device.
2. Execute initialization.
I181B [Initialize]Timeout occurs in operation. "1. Remove if any residue in bundle module.2. Clean if any contamination on
sensors in bundle module.3. Execute initialization."
I1823 [Initialize]BC Cover Open fault. "1. Close BC cover(3) firmly and execute initialization. 2. Check BC lock whether
it's in good state.3. If not recovered to normal state, reboot the system."

I1829 [Initialize]Bundle residual fault "1. Remove if any residue or dirt in bundle(1) module.2. Clean if any contamination
of sensors in bundle(1) module inside."
I182A [Initialize] Error in processing the number of media at 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving
the Reject part path (8, 9, 10).
2. Execute initialization.
I182B [Initialize] Error in processing the number of media at 1. Open the BM2(12) and remove the residual media at the moving path (8, 10,
the Escrow part 12).
2. Execute initialization.
I182C [Initialize]Timeout occurs in operation. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9).
2. Execute initialization.
I182D [Initialize]Timeout occurs in operation. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9).
2. Execute initialization.
I182E [Initialize]Timeout occurs in operation. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9).
2. Execute initialization.
I182F [Initialize]Timeout occurs in operation. 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving
path (8, 9, 10).
2. Execute initialization.
I1830 [Initialize]Timeout occurs in operation. 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving
path (8, 9, 10).
2. Execute initialization.
I1831 [Initialize]Media remain at the Reject part and Escrow. 1. Open the BM2(12) and remove the residual media at the moving path (8, 9, 10,
12).
2. Execute initialization.
I1832 [Initialize]BM2 moving path is open. 1. Check the BM2(7) Lock state.
2. Execute initialization.
I1833 [Initialize]BM3 moving path is open. "1. Check locking condition of BM3 module whether locks firmly.2. If so, open BM3
module and check if any dirt or wrong condition inside of BM3.3. Execute
initialization."
I1834 [Initialize]CCIM is not detected on the home position. "1. Lock CCIM firmly if docked loosely.2. Correct if any damage or malfunction of
lock mechanism or position sensor of CCIM 3. Execute initialization of CCIM"

I1835 [Initialize]SCM Cover Open "1. Check locking condition of SCM(2).2. Remove if any jam or residue in SCM.3.
Execute initialization"
I1836 [Initialize]Cassette2 is not on the home position. 1. Check whether the Cassette2(15) is on the home position.
2. Execute initialization.
I183A [Initialize]CCIM32 EVO CST install signal is detected at 1. If EVO CST is installed, find CN58 connector on mainboard and then insert exact
none CCIM32 board. cable.
2. If EVO CST is not installed, repair the mainboard.
I1841 [Initialize]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I1842 [Initialize]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I1843 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I1844 [Initialize]Media remain at the Print part. "1. Open BM3(12) and remove if any residue in bill transport (10, 11). 2. Execute
initialization."
I1845 [Initialize]Media remain at the Print part. 1. Open the BM2(12) and remove the residual media at the moving path (10, 11).
2. Execute initialization.

I1846 [Initialize]INK cartridge ASSY is not on the home 1. Mount the INK cartridge ASSY on the home position.
position.
I1851 [Initialize]ALG, Recog moving path motors do not run. 1. Remove the residual media in the device.
2. Execute initialization.
I1852 [Initialize]PRT, RT Box, Reject entry part motors do not 1. Remove the residual media in the device.
run. 2. Execute initialization.

© Hyosung TNS Inc. All Rights Reserved. 365


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I1855 [Initialize]Media remain on the moving path. "1. Remove if any residue in bill transport. 2. Check any dirt or contamination on
sensors.3. After cleaning, lock bill transport firmly.4. Execute initialization"
I1859 [Initialize]Media remain on the moving path. "1. Remove if any residue in RT entrance.2. If not, check and remove if any jam or
residue inside of RT.3. Check whether the RT box in right position.4. Remove if any
residue or not in the system. 5. Execute initialization."
I185A [Initialize] The number of notes in the cassette is not 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
consistent 2. Execute initialization.

I185B [Initialize] The number of checks in the cassette is not 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
consistent. 2. Execute initialization.

I185C [Initialize] The number of notes in the retract box is not 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
consistent 2. Execute initialization.

I185D [Initialize] The number of notes passed 3Way-Gate1 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
and 2 is not consistent. 2. Execute initialization.

I1861 [Initialize]RT Box Full 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
2. Remove the notes in the Retract Box.
3. Execute initialization.

I1862 [Initialize]A6 Full 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
2. Remove the notes in the Retract Box.
3. Execute initialization.

I1866 [Initialize] Timeout of the 3Way-Gate1 and 2 operation 1. Open the BM2(7) and remove the residual media at the moving path (7, 8).
occurs. 2. Open the door of Reject(9) part and remove the residual media.
3. Open the BM2(12) and remove the residual media at the moving path (10, 11).
4. Execute initialization.

I1867 [Initialize]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I1868 [Initialize]Timeout of forced inhale at the Bundle part 1. Remove the residual media in the device.
2. Execute initialization.
I1869 [Initialize]CST2 store timeout (Bundle->Escrow->CST2) 1. Remove the residual media in the device.
2. Execute initialization.
I186A [Initialize]Timeout occurs while resetting in Bundle 1. Remove the residual media in the device.
mode (Retract) 2. Execute initialization.
I186B [Initialize]Timeout of preparing for CST2 store 1. Remove the residual media in the device.
2. Execute initialization.
I186C [Initialize]Timeout occurs while resetting in Bundle 1. Remove the residual media in the device.
mode (CST2) 2. Execute initialization.
I186D [Initialize]CST1 store timeout (Escrow->CST2) 1. Remove the residual media in the device.
2. Execute initialization.
I186E [Initialize]CST2 store timeout (Escrow->CST2) 1. Remove the residual media in the device.
2. Execute initialization.
I186F [Initialize] Timeout of checking residual media in Bundle 1. Remove the residual media in the device.
occurs during initialization. 2. Execute initialization.
I1870 [Initialize]An internal program error of the device 1. Remove the residual media at the Escrow part (12).
2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03) and the
pollution.
3. If no alien material exists, check whether the sensor is polluted.
4. Execute CCIM initialization.
I1871 [Initialize]An internal program error of the device 1. Remove the residual media in the device.
2. Execute initialization.
I1872 [Initialize]Detects residual media at the Reject part 1. Remove the residual media in the device.
2. Execute initialization.
I1879 [Initialize]Fault occurs while the BC part is preparing. 1. Remove the residual media in the device.
2. Check the BC Cover(3) Lock state.
3. Execute initialization.
I187A [Initialize]BC response timeout. 1. Check the cable connecting between Main and BC (Connector CN37).
I187B [Initialize] The number of notes which have passed BC 1. Remove the residual media in the device.
is not consistent with that of Escrow and Reject. 2. Check the BC Cover(3) Lock state.
3. Execute initialization.
I187C [Initialize]BC operation is not completed. 1. Remove the residual media in the device.
2. Check the BC Cover(3) Lock state.
3. Execute initialization.
I1880 [Initialize] The maximum number set in the Escrow is 1.No actions taken
reached.

© Hyosung TNS Inc. All Rights Reserved. 366


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I1881 [Initialize] The maximum number (50) set in the Reject 1.No actions taken
is reached.
I1882 [Initialize]Retract logical number is full (subnormal). 1.No actions taken
I1883 [Initialize]The maximum number of separable at the 1.No actions taken
Bundle part is exceeded (subnormal).
I1885 [Initialize] A customer gets notes before retracting those 1. Check the residual media at the Bundle part (1).
(subnormal). 2. Check whether sensors (BDS01, BDS02, BDS05, BDS07) checking residual
media in the Bundle(1) are polluted.
3. Execute CCIM initialization.
I1886 [Initialize] A customer gets notes before retracting those 1. Check the residual media at the Bundle part (1).
(subnormal). 2. Check whether sensors (BDS01, BDS02, BDS05, BDS07) checking residual
media in the Bundle(1) are polluted.
3. Execute CCIM initialization.
I1887 [Initialize] A customer gets notes before retracting those 1. Check the residual media at the Bundle part (1).
(subnormal). 2. Check whether sensors (BDS01, BDS02, BDS05, BDS07) checking residual
media in the Bundle(1) are polluted.
3. Execute CCIM initialization.
I1888 [Initialize] A customer gets notes before retracting those 1. Check the residual media at the Bundle part (1).
(subnormal). 2. Check whether sensors (BDS01, BDS02, BDS05, BDS07) checking residual
media in the Bundle(1) are polluted.
3. Execute CCIM initialization.
I1893 [Initialize]Failure to check the last note at the 1. Execute CCIM initialization.
termination of mid transport path while retracting 2. Reboot the system when the same error occurs after initialization.
those.
I18A0 [Initialize]Failure to check Motor Fuse in CCIM main 1. Execute CCIM initialization.
board(ESM01) 2. Change the CCIM Unit or Board when the same error occurs after initialization.

I18A1 [Initialize]Failure to check Motor Fuse in CCIM main 1. Execute CCIM initialization.
board(RJM02) 2. Change the CCIM Unit or Board when the same error occurs after initialization.

I18A2 [Initialize]Failure to check Motor Fuse in CCIM main 1. Execute CCIM initialization.
board(BDM03) 2. Change the CCIM Unit or Board when the same error occurs after initialization.

I18A3 [Initialize]Failure to check Motor Fuse in CCIM main 1. Execute CCIM initialization.
board(BDM04) 2. Change the CCIM Unit or Board when the same error occurs after initialization.

I18A4 [Initialize]Failure to check Motor Fuse in CCIM main 1. Execute CCIM initialization.
board(BDM05) 2. Change the CCIM Unit or Board when the same error occurs after initialization.

I18A5 [Initialize]Failure to check Motor Fuse in CCIM main 1. Execute CCIM initialization.
board(FDM01) 2. Change the CCIM Unit or Board when the same error occurs after initialization.

I18A6 [Initialize]Failure to check Motor Fuse in CCIM main 1. Execute CCIM initialization.
board(FDM02) 2. Change the CCIM Unit or Board when the same error occurs after initialization.

I18A7 [Initialize]Failure to check Motor Fuse in CCIM main 1. Execute CCIM initialization.
board(FDM03) 2. Change the CCIM Unit or Board when the same error occurs after initialization.

I18A8 [Initialize]Failure to check Motor Fuse in CCIM main 1. Execute CCIM initialization.
board(NCM01) 2. Change the CCIM Unit or Board when the same error occurs after initialization.

I18A9 [Initialize]Failure to check Motor Fuse in CCIM main 1. Execute CCIM initialization.
board(NCM02) 2. Change the CCIM Unit or Board when the same error occurs after initialization.

I18AA [Initialize]Failure to check Motor Fuse in CCIM main 1. Execute CCIM initialization.
board(CCM01) 2. Change the CCIM Unit or Board when the same error occurs after initialization.

I18AB [Initialize]Failure to check Motor Fuse in CCIM main 1. Execute CCIM initialization.
board(CCM02) 2. Change the CCIM Unit or Board when the same error occurs after initialization.

I18AC [Initialize]Failure to check Motor Fuse in CCIM main 1. Execute CCIM initialization.
board(FDM06) 2. Change the CCIM Unit or Board when the same error occurs after initialization.

I18AD [Initialize]Failure to check Motor Fuse in CCIM main 1. Execute CCIM initialization.
board(FDM07) 2. Change the CCIM Unit or Board when the same error occurs after initialization.

I18AE [Initialize]Failure to check Motor Fuse in CCIM main 1. Execute CCIM initialization.
board(FDM10) 2. Change the CCIM Unit or Board when the same error occurs after initialization.

© Hyosung TNS Inc. All Rights Reserved. 367


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I18AF [Initialize]Failure to check Motor Fuse in CCIM main 1. Execute CCIM initialization.
board(FDM12) 2. Change the CCIM Unit or Board when the same error occurs after initialization.

I18B0 [Initialize]Failure to check Motor Fuse in CCIM main 1. Execute CCIM initialization.
board(FDM13) 2. Change the CCIM Unit or Board when the same error occurs after initialization.

I18B1 [Initialize]Failure to check Motor Fuse in CCIM main 1. Execute CCIM initialization.
board(RCM01) 2. Change the CCIM Unit or Board when the same error occurs after initialization.

I18B2 [Initialize]Failure to check Motor Fuse in CCIM main 1. Execute CCIM initialization.
board(PRM01) 2. Change the CCIM Unit or Board when the same error occurs after initialization.

I18B3 [Initialize]Failure to check Motor Fuse in CCIM main 1. Execute CCIM initialization.
board(BDM01) 2. Change the CCIM Unit or Board when the same error occurs after initialization.

I18B4 [Initialize]Failure to check Motor Fuse in CCIM main 1. Execute CCIM initialization.
board(BDM06) 2. Change the CCIM Unit or Board when the same error occurs after initialization.

I18C0 [Initialize]CCIM32 I/F was changed without setting. 1. System restart


I18E0 [Initialize] Anomaly of check information 1. Remove the residual media in the device.
2. Execute initialization.
I18F1 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I18FF [Initialize] Failed to move to 3-Way 1 or 3-Way 2 Gate "1. Open BM2(7), BM3(12) and remove if any residue at bill transport(7, 8, 9, 10).
position 2.Check if any reside in or damage of 3-way gate 1 or 2. 3. Execute initialization."

I1901 An internal program error of the device. 1. Execute CCIM initialization.


2. Reboot the system when the same error occurs after initialization.
I1902 [Initialize]Timeout occurs when moving to the initial 1. Open the BM3 moving path and remove the media.
position for initialization (PRS02 Dark) and the limit of 2. If the same fault continuously occur after checking the device, replace the PRT
retries is exceeded. Module.
I1903 [Initialize]PRS02 sensor is not light-detected during 1. Open the BM3 moving path and remove the media.
initialization and the limit of retries (3 times) is 2. If the same fault continuously occur after checking the device, replace the PRT
exceeded. Module.
I1904 [Initialize] When moving to the home position, PRS02 1. Open the BM3 moving path and remove the media.
sensor is dark after trying it three times but the dark 2. If the same fault continuously occur after checking the device, replace the PRT
point cannot be found. Module.
I1905 [Initialize] When moving to the home position, PRS02 1. Open the BM3 moving path and remove the media.
sensor is light after trying it three times but the light 2. If the same fault continuously occur after checking the device, replace the PRT
point cannot be found. Module.
I1906 [Initialize] When moving to the PREFIRE position, 1. Open the BM3 moving path and remove the media.
PRS02 sensor is dark after trying it three times but the 2. If the same fault continuously occur after checking the device, replace the PRT
dark point cannot be found. Module.
I1907 [Initialize] When moving to the PREFIRE position, 1. Open the BM3 moving path and remove the media.
PRS02 sensor is light after trying it three times but the 2. If the same fault continuously occur after checking the device, replace the PRT
light point cannot be found. Module.
I1908 [Initialize] When moving to the CAPPING position, 1. Open the BM3 moving path and remove the media.
PRS02 sensor is dark after trying it three times but the 2. If the same fault continuously occur after checking the device, replace the PRT
dark point cannot be found. Module.
I1909 [Initialize] When moving to the CAPPING position, 1. Open the BM3 moving path and remove the media.
PRS02 sensor is light after trying it three times but the 2. If the same fault continuously occur after checking the device, replace the PRT
light point cannot be found. Module.
I190A [Initialize]When moving to the PREFIRE position and 1. Open the BM3 moving path and remove the media.
PRS02 sensor is dark, PRM01 motor runs. 2. If the same fault continuously occur after checking the device, replace the PRT
Module.
I190B [Initialize]When moving to the CAPPING position and 1. Open the BM3 moving path and remove the media.
PRS02 sensor is dark, PRM01 motor runs. 2. If the same fault continuously occur after checking the device, replace the PRT
Module.
I19FF [Initialize]For PREFIRE, 10 or more errors have 1. Open the BM3 moving path and remove the media.
occurred. 2. If the same fault continuously occur after checking the device, replace the PRT
Module.
I1B01 [Initialize] Jam at the BC entry sensor (BCS01,BCS02). 1. Open the BC cover(3) and remove the residual media and alien materials.
2. Check the BC Lock state.
I1B02 [Initialize]Jam at the Align detection sensor (AAS02). 1. Open the alignment(4) cover and remove the residual media and alien materials.
2. Initialize the device.
3. Check the alignment(4) cover lock state.

© Hyosung TNS Inc. All Rights Reserved. 368


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I1B03 [Initialize]Align detection sensor (AAS03) jam. 1. Open the alignment(4) cover and remove the residual media and alien materials.
2. Initialize the device.
3. Check the alignment(4) cover lock state.

I1B04 [Initialize]Recog detection sensor (RCS01) jam. 1. Remove the internal media and alien materials in the Recognition(5).
2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I1B05 [Initialize]Align detection sensor (AAS05) jam 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I1B06 [Initialize]Jam at the Align entry detection sensor 1. Open the alignment(4) cover and remove the residual media and alien materials.
(AAS06). 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I1B07 [Initialize]Jam at Recog exit moving sensor (FDS07) 1. Open the BM2(7) Upper Guide and remove the residual media and alien
material.
2. Open the BM3 moving path to remove the residual media.
I1B09 [Initialize]Jam at the second moving path sensor 1. Open the BM2(7) and then remove the residual media and alien materials.
(FDS09). 2. Check the 3Way-Gate1 operation state (FDM06)
I1B12 [Initialize]Jam at the 3Way2 control sensor (FDS12) 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I1B15 [Initialize]Jam at Escrow entry sensor (FDS15) 1. Open the BM4 moving path and then remove the residual media and alien
materials.
I1B16 [Initialize]Jam at RT Box entry detection sensor 1. Open the BM3 moving path and then remove the residual media and alien
(FDS16) materials.
2. Check the arrangement state of banknotes in the RT box.
I1B18 [Initialize]Jam at Cassette1 entry detection sensor 1. Open the BM2(7) and remove the residual media at the moving path (6) and
(FDS18) Cassette1(14) entry.
2. Execute initialization.
I1B19 [Initialize]Jam at Cassette2entry detection sensor 1. Remove the residual media at the Cassette2 entry (11).
(FDS19) 2. Execute initialization.
I1B21 [Initialize] Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I1B22 [Initialize] Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I1B23 [Initialize] Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I1B24 [Initialize] Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I1B25 [Initialize] Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I1B26 [Initialize] Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I1B27 [Initialize] Jam at the BC entry sensor (BCS01). 1. Open the BC cover(3) and remove the residual media and alien materials.
2. Check the BC Lock state.
I1B28 [Initialize] Jam at the BC entry sensor (BCS02). 1. Open the BC cover(3) and remove the residual media and alien materials.
2. Check the BC Lock state.
I1B29 [Initialize] Jam at the BC entry sensor (BCS01,BCS02). 1. Open the BC cover(3) and remove the residual media and alien materials.
2. Check the BC Lock state.
I1B2A [Initialize]Jam at Escrow entry sensor (FDS15) 1. Open the BM4 moving path and then remove the residual media and alien
materials.
I1B2B [Initialize]Jam at the Align entry detection sensor 1. Open the alignment(4) cover and remove the residual media and alien materials.
(AAS06). 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I1B2C [Initialize]Align detection sensor (AAS05) jam 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I1B2D [Initialize]Align detection sensor (AAS03) jam. 1. Open the alignment(4) cover and remove the residual media and alien materials.
2. Initialize the device.
3. Check the alignment(4) cover lock state.

© Hyosung TNS Inc. All Rights Reserved. 369


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I1B2E [Initialize]Recog detection sensor (RCS01) jam. 1. Remove the internal media and alien materials in the Recognition(5).
2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I1B2F [Initialize]Jam at Recog exit moving sensor (FDS07) 1. Open the BM2(7) Upper Guide and remove the residual media and alien
material.
2. Open the BM3 moving path to remove the residual media.
I1B30 [Initialize]Jam at Recog exit moving sensor (FDS23). 1. Open the BM2(7) Upper Guide and remove the residual media and alien
material.
2. Open the BM3 moving path to remove the residual media.
I1B31 [Initialize]Jam at the second moving path sensor 1. Open the BM2(7) and then remove the residual media and alien materials.
(FDS09). 2. Check the 3Way-Gate1 operation state (FDM06)
I1B32 [Initialize]Jam at the 3Way2 control sensor (FDS12) 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I1B33 [Initialize]Jam at Cassette1 entry detection sensor 1. Open the BM2(7) and remove the residual media at the moving path (6) and
(FDS18) Cassette1(14) entry.
2. Execute initialization.
I1B34 [Initialize]Jam at the sensor (NCS07) detecting the 1. Check residual media or alien materials at the Cassette1(14) entry and remove
number of papers which enter into the Cassette1. those.
I1B35 [Initialize]Reject detection sensor (RJS08 jam. 1. Remove the residual media in the device.
2. Execute initialization.
I1B36 [Initialize]Print detection sensor (PRS01) jam. 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I1B37 [Initialize]Jam at RT Box entry detection sensor 1. Open the BM3 moving path and then remove the residual media and alien
(FDS16) materials.
2. Check the arrangement state of banknotes in the RT box.
I1B38 [Initialize]Jam at RT Box full sensor (RTS02) jam 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
2. Remove the notes in the Retract Box.
3. Execute initialization.

I1B39 [Initialize]Jam at Cassette2entry detection sensor 1. Remove the residual media at the Cassette2 entry (11).
(FDS19) 2. Execute initialization.
I1B3A [Entry In/Out]Jam at the sensor (CCS07) detecting the 1. Check residual media or alien materials at the Cassette2(15) entry and remove
number of papers which enter into the Cassette2. those.

I1B3B [Initialize]Jam at CCS11 sensor "1. Check residual media or alien materials at the Cassette2(15) and remove
those.2. Check the installation status of Cassette and sensors."
I1B3C [Initialize]Jam at CCS12 sensor "1. Check residual media or alien materials at the Cassette2(15) and remove
those.2. Check the installation status of Cassette and sensors."
I1C01 [Initialize]FDS01 Light Time out(280ms) fault when 1. Check the inside of the Bundle(1).
separating media. 2. Remove the notes and alien materials in the Bundle(1).
3. If no alien material exists in the Bundle(1),
Check and remove the alien materials in the internal sensors.
4. If no alien material exists, check whether the Bundle sensor is polluted
I1C02 [Initialize]FDS02 Light Timeout(88ms) fault when 1. SCM(2) Open
separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor and the Bundle.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I1C03 [Initialize]FDS03 Light Timeout(500ms) fault when 1. SCM(2) Open
separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I1C04 [Initialize]FDS04 Light Timeout(500ms) fault when 1. SCM(2) Open
separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.

© Hyosung TNS Inc. All Rights Reserved. 370


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I1C05 [Initialize]FDS05 Light Timeout(88ms) fault when 1. SCM(2) Open
separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor and the Bundle.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I1C06 [Initialize]FDS03, 04 Light Timeout(500ms) fault when 1. SCM(2) Open
separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I1C07 [Initialize]BCS01 Light Timeout(500ms) fault when 1. SCM(2) Open
separating media. 2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I1C08 [Initialize]BCS02 Light Timeout(500ms) fault when 1. SCM(2) Open


separating media. 2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I1C09 [Initialize]BCS01,BCS02 Light Timeout(500ms) fault 1. SCM(2) Open


when separating media. 2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I1C0A [Initialize]FDS15 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I1C0B [Initialize]Align entry detection sensor (AAS06) is not 1. BC(3) and SCM(2) Open
reached (Light JAM) when separating media. 2. Remove the notes and alien materials in the BC, SCM. and Bundle.
3. Check the BC and SCM Half Lock state.
4. If no alien material exists in the BC and SCM, check whether the SCM internal
media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I1C0C [Initialize]AAS05 Light Timeout fault 1. Alignment(4) Open


2. Alignment(4) part residual media
I1C0D [Initialize]AAS03 Light Timeout fault 1. Alignment(4) Open
2. Alignment(4) part residual media
I1C0E [Initialize]RCS01 Light Timeout fault 1. Alignment(4) Open
2. Alignment(4) part residual media
I1C0F [Initialize]FDS07 Light Timeout fault 1. Remove the internal media and alien materials in the Recognition(5).
2. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I1C10 [Initialize]FDS23 Light Timeout fault 1. Remove the internal media and alien materials in the Recognition(5).
2. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I1C11 [Initialize]FDS09 Light Timeout fault 1. Open the BM2(7) Upper Guide and remove the residual media and alien
material.
2. Open the BM3 moving path to remove the residual media.
I1C12 [Initialize]FDS12 Light Timeout fault 1. Open the BM2(7) and then remove the residual media and alien materials.
2. Check the 3Way-Gate1 operation state (FDM06)
I1C13 [Initialize]FDS18 Light Timeout fault 1. Open the BM2(7) and then remove the residual media and alien materials.
2. Check the 3Way-Gate1 operation state (FDM06)
I1C14 [Initialize]NCS07 Light Timeout fault 1. Open the BM2(7) and remove the residual media at the moving path (6) and
Cassette1(14) entry.
2. Execute initialization.
I1C15 [Initialize]RJS08 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I1C16 [Initialize]PRS01 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)

© Hyosung TNS Inc. All Rights Reserved. 371


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I1C17 [Initialize]FDS16 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I1C18 [Initialize]RTS02 Light Timeout fault 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
2. Remove the notes in the Retract Box.
3. Execute initialization.

I1C19 [Initialize]FDS19 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Execute initialization.
I1C1A [Initialize]CCS07 Light Timeout fault 1. Check whether the Cassette2(11) is on the home position.
2. Execute initialization.
I1C1B [Initialize]Light timeout fault at CCS11 sensor "1. Check residual media or alien materials at the Cassette2(15) and remove
those.2. Check the installation status of Cassette and sensors."
I1C1C [Initialize]Light timeout fault at CCS12 sensor "1. Check residual media or alien materials at the Cassette2(15) and remove
those.2. Check the installation status of Cassette and sensors."
I1D01 [Initialize]Error occurred by the notes disorder on the 1. SCM(2) Open
FDS01 2. Remove the notes and alien materials in the SCM. and Bundle.
I1D02 [Initialize]Error occurred by the notes disorder on the 1. SCM(2) Open
FDS02 2. Remove the notes and alien materials in the SCM. and Bundle.
I1D03 [Initialize]Error occurred by the notes disorder on the 1. SCM(2) Open
FDS03 2. Remove the notes and alien materials in the SCM. and Bundle.
I1D04 [Initialize]Error occurred by the notes disorder on the 1. SCM(2) Open
FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I1D05 [Initialize]Error occurred by the notes disorder on the 1. SCM(2) Open
FDS05 2. Remove the notes and alien materials in the SCM. and Bundle.
I1D06 [Initialize]Error occurred by the notes disorder on the 1. SCM(2) Open
FDS03,FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I1D07 [Initialize]Error occurred by the notes disorder on the 1. Open the BC cover(3) and remove the residual media and alien materials.
BCS01 2. Check the BC Lock state.
I1D08 [Initialize]Error occurred by the notes disorder on the 1. Open the BC cover(3) and remove the residual media and alien materials.
BCS02 2. Check the BC Lock state.
I1D09 [Initialize]Error occurred by the notes disorder on the 1. Open the BC cover(3) and remove the residual media and alien materials.
BCS01,BCS02 2. Check the BC Lock state.
I1D0A [Initialize]Error occurred by the notes disorder on the 1. Open the BM4 moving path and then remove the residual media and alien
FDS15 materials.
I1D0B [Initialize]Error occurred by the notes disorder on the 1. Open the alignment(4) cover and remove the residual media and alien materials.
AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I1D0C [Initialize]Error occurred by the notes disorder on the 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
AAS05 media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I1D0D [Initialize]Error occurred by the notes disorder on the 1. Open the alignment(4) cover and remove the residual media and alien materials.
AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I1D0E [Initialize]Error occurred by the notes disorder on the 1. Remove the internal media and alien materials in the Recognition(5).
RCS01 2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I1D0F [Initialize]Error occurred by the notes disorder on the "1. Open the BM2(7) Upper Guide and remove the residual media and alien
FDS07 material.2. Open the BM3 moving path to remove the residual media.3. Check
FDM05 solenoid and Gate."
I1D10 [Initialize]Error occurred by the notes disorder on the 1. Open the BM2(7) Upper Guide and remove the residual media and alien
FDS23 material.
2. Open the BM3 moving path to remove the residual media.
I1D11 [Initialize]Error occurred by the notes disorder on the 1. Open the BM2(7) and then remove the residual media and alien materials.
FDS09 2. Check the 3Way-Gate1 operation state (FDM06)
I1D12 [Initialize]Error occurred by the notes disorder on the 1. Open the third moving path (8) and then remove the residual media and alien
FDS12 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I1D13 [Initialize]Error occurred by the notes disorder on the 1. Open the BM2(7) and remove the residual media at the moving path (6) and
FDS18 Cassette1(14) entry.
2. Execute initialization.
I1D14 [Initialize]Error occurred by the notes disorder on the 1. Check residual media or alien materials at the Cassette1(14) entry and remove
NCS07 those.

© Hyosung TNS Inc. All Rights Reserved. 372


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I1D15 [Initialize]Error occurred by the notes disorder on the 1. Remove the residual media in the device.
RJS08 2. Execute initialization.
I1D16 [Initialize]Error occurred by the notes disorder on the 1. Open the third moving path (8) and then remove the residual media and alien
PRS01 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I1D17 [Initialize]Error occurred by the notes disorder on the 1. Open the BM3 moving path and then remove the residual media and alien
FDS16 materials.
2. Check the arrangement state of banknotes in the RT box.
I1D18 [Initialize]Error occurred by the notes disorder on the 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.

I1D19 [Initialize]Error occurred by the notes disorder on the 1. Remove the residual media at the Cassette2 entry (11).
FDS19 2. Execute initialization.
I1D1A [Initialize]Error occurred by the notes disorder on the 1. Check residual media or alien materials at the Cassette2(15) entry and remove
CCS07 those.
I1D1B [Initialize]Error occurred by the notes disorder on the "1. Check residual media or alien materials at the Cassette2(15) and remove
CCS11 those.2. Check the installation status of Cassette and sensors."
I1D1C [Initialize]Error occurred by the notes disorder on the "1. Check residual media or alien materials at the Cassette2(15) and remove
CCS12 those.2. Check the installation status of Cassette and sensors."
I1D33 [Initialize]Continuous note gap disorder error on the 1. SCM(2) Open
FDS01 2. Remove the notes and alien materials in the SCM. and Bundle.
I1D34 [Initialize]Continuous note gap disorder error on the 1. SCM(2) Open
FDS02 2. Remove the notes and alien materials in the SCM. and Bundle.
I1D35 [Initialize]Continuous note gap disorder error on the 1. SCM(2) Open
FDS03 2. Remove the notes and alien materials in the SCM. and Bundle.
I1D36 [Initialize]Continuous note gap disorder error on the 1. SCM(2) Open
FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I1D37 [Initialize]Continuous note gap disorder error on the 1. SCM(2) Open
FDS05 2. Remove the notes and alien materials in the SCM. and Bundle.
I1D38 [Initialize]Continuous note gap disorder error on the 1. SCM(2) Open
FDS03,FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I1D39 [Initialize]Continuous note gap disorder error on the 1. Open the BC cover(3) and remove the residual media and alien materials.
BCS01 2. Check the BC Lock state.
I1D3A [Initialize]Continuous note gap disorder error on the 1. Open the BC cover(3) and remove the residual media and alien materials.
BCS02 2. Check the BC Lock state.
I1D3B [Initialize]Continuous note gap disorder error on the 1. Open the BC cover(3) and remove the residual media and alien materials.
BCS01,BCS02 2. Check the BC Lock state.
I1D3C [Initialize]Continuous note gap disorder error on the 1. Open the BM4 moving path and then remove the residual media and alien
FDS15 materials.
I1D3D [Initialize]Continuous note gap disorder error on the 1. Open the alignment(4) cover and remove the residual media and alien materials.
AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I1D3E [Initialize]Continuous note gap disorder error on the 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
AAS05 media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I1D3F [Initialize]Continuous note gap disorder error on the 1. Open the alignment(4) cover and remove the residual media and alien materials.
AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I1D40 [Initialize]Continuous note gap disorder error on the 1. Remove the internal media and alien materials in the Recognition(5).
RCS01 2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I1D41 [Initialize]Continuous note gap disorder error on the 1. Open the BM2(7) Upper Guide and remove the residual media and alien
FDS07 material.
2. Open the BM3 moving path to remove the residual media.
I1D42 [Initialize]Continuous note gap disorder error on the 1. Open the BM2(7) Upper Guide and remove the residual media and alien
FDS23 material.
2. Open the BM3 moving path to remove the residual media.
I1D43 [Initialize]Continuous note gap disorder error on the 1. Open the BM2(7) and then remove the residual media and alien materials.
FDS09 2. Check the 3Way-Gate1 operation state (FDM06)
I1D44 [Initialize]Continuous note gap disorder error on the 1. Open the third moving path (8) and then remove the residual media and alien
FDS12 materials.
2. Check the 3Way-Gate2 operation state (FDM07)

© Hyosung TNS Inc. All Rights Reserved. 373


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I1D45 [Initialize]Continuous note gap disorder error on the 1. Open the BM2(7) and remove the residual media at the moving path (6) and
FDS18 Cassette1(14) entry.
2. Execute initialization.
I1D46 [Initialize]Continuous note gap disorder error on the 1. Check residual media or alien materials at the Cassette1(14) entry and remove
NCS07 those.
I1D47 [Initialize]Continuous note gap disorder error on the 1. Remove the residual media in the device.
RJS08 2. Execute initialization.
I1D48 [Initialize]Continuous note gap disorder error on the 1. Open the third moving path (8) and then remove the residual media and alien
PRS01 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I1D49 [Initialize]Continuous note gap disorder error on the 1. Open the BM3 moving path and then remove the residual media and alien
FDS16 materials.
2. Check the arrangement state of banknotes in the RT box.
I1D4A [Initialize]Continuous note gap disorder error on the 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.

I1D4B [Initialize]Continuous note gap disorder error on the 1. Remove the residual media at the Cassette2 entry (11).
FDS19 2. Execute initialization.
I1D4C [Initialize]Continuous note gap disorder error on the 1. Check residual media or alien materials at the Cassette2(15) entry and remove
CCS07 those.
I1D4D [Initialize]Continuous note gap disorder error on the "1. Check residual media or alien materials at the Cassette2(15) and remove
CCS11 those.2. Check the installation status of Cassette and sensors."
I1D4E [Initialize]Continuous note gap disorder error on the "1. Check residual media or alien materials at the Cassette2(15) and remove
CCS12 those.2. Check the installation status of Cassette and sensors."
I1E01 [Initialize]Error occurred by the Transport Path on the 1. SCM(2) Open
FDS01 2. Remove the notes and alien materials in the SCM. and Bundle.
I1E02 [Initialize]Error occurred by the Transport Path on the 1. SCM(2) Open
FDS02 2. Remove the notes and alien materials in the SCM. and Bundle.
I1E03 [Initialize]Error occurred by the Transport Path on the 1. SCM(2) Open
FDS03 2. Remove the notes and alien materials in the SCM. and Bundle.
I1E04 [Initialize]Error occurred by the Transport Path on the 1. SCM(2) Open
FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I1E05 [Initialize]Error occurred by the Transport Path on the 1. SCM(2) Open
FDS05 2. Remove the notes and alien materials in the SCM. and Bundle.
I1E06 [Initialize]Error occurred by the Transport Path on the 1. SCM(2) Open
FDS03,04 2. Remove the notes and alien materials in the SCM. and Bundle.
I1E07 [Initialize]Error occurred by the Transport Path on the 1. Open the BC cover(3) and remove the residual media and alien materials.
BCS01 2. Check the BC Lock state.
I1E08 [Initialize]Error occurred by the Transport Path on the 1. Open the BC cover(3) and remove the residual media and alien materials.
BCS02 2. Check the BC Lock state.
I1E09 [Initialize]Error occurred by the Transport Path on the 1. Open the BC cover(3) and remove the residual media and alien materials.
BCS01,BCS02 2. Check the BC Lock state.
I1E0A [Initialize]Error occurred by the Transport Path on the 1. Open the BM4 moving path and then remove the residual media and alien
FDS15 materials.
I1E0B [Initialize]Error occurred by the Transport Path on the 1. Open the alignment(4) cover and remove the residual media and alien materials.
AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I1E0C [Initialize]Error occurred by the Transport Path on the 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
AAS05 media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I1E0D [Initialize]Error occurred by the Transport Path on the 1. Open the alignment(4) cover and remove the residual media and alien materials.
AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I1E0E [Initialize]Error occurred by the Transport Path on the 1. Remove the internal media and alien materials in the Recognition(5).
RCS01 2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I1E0F [Initialize]Error occurred by the Transport Path on the 1. Open the BM2(7) Upper Guide and remove the residual media and alien
FDS07 material.
2. Open the BM3 moving path to remove the residual media.
I1E10 [Initialize]Error occurred by the Transport Path on the 1. Open the BM2(7) Upper Guide and remove the residual media and alien
FDS23 material.
2. Open the BM3 moving path to remove the residual media.

© Hyosung TNS Inc. All Rights Reserved. 374


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I1E11 [Initialize]Error occurred by the Transport Path on the 1. Open the BM2(7) and then remove the residual media and alien materials.
FDS09 2. Check the 3Way-Gate1 operation state (FDM06)
I1E12 [Initialize]Error occurred by the Transport Path on the 1. Open the third moving path (8) and then remove the residual media and alien
FDS12 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I1E13 [Initialize]Error occurred by the Transport Path on the 1. Open the BM2(7) and remove the residual media at the moving path (6) and
FDS18 Cassette1(14) entry.
2. Execute initialization.
I1E14 [Initialize]Error occurred by the Transport Path on the 1. Check residual media or alien materials at the Cassette1(14) entry and remove
NCS07 those.
I1E15 [Initialize]Error occurred by the Transport Path on the 1. Remove the residual media in the device.
RJS08 2. Execute initialization.
I1E16 [Initialize]Error occurred by the Transport Path on the 1. Open the third moving path (8) and then remove the residual media and alien
PRS01 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I1E17 [Initialize]Error occurred by the Transport Path on the 1. Open the BM3 moving path and then remove the residual media and alien
FDS16 materials.
2. Check the arrangement state of banknotes in the RT box.
I1E18 [Initialize]Error occurred by the Transport Path on the 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.

I1E19 [Initialize]Error occurred by the Transport Path on the 1. Remove the residual media at the Cassette2 entry (11).
FDS19 2. Execute initialization.
I1E1A [Initialize]Error occurred by the Transport Path on the 1. Check residual media or alien materials at the Cassette2(15) entry and remove
CCS07 those.
I1E1B [Initialize]Error occurred by the Transport Path on the "1. Check residual media or alien materials at the Cassette2(15) and remove
CCS11 those.2. Check the installation status of Cassette and sensors."
I1E1C [Initialize]Error occurred by the Transport Path on the "1. Check residual media or alien materials at the Cassette2(15) and remove
CCS12 those.2. Check the installation status of Cassette and sensors."
I1F01 [Initialize]Error occurred by the Transport Path on the 1. SCM(2) Open
FDS01 2. Remove the notes and alien materials in the SCM. and Bundle.
I1F02 [Initialize]Error occurred by the Transport Path on the 1. SCM(2) Open
FDS02 2. Remove the notes and alien materials in the SCM. and Bundle.
I1F03 [Initialize]Error occurred by the Transport Path on the 1. SCM(2) Open
FDS03 2. Remove the notes and alien materials in the SCM. and Bundle.
I1F04 [Initialize]Error occurred by the Transport Path on the 1. SCM(2) Open
FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I1F05 [Initialize]Error occurred by the Transport Path on the 1. SCM(2) Open
FDS05 2. Remove the notes and alien materials in the SCM. and Bundle.
I1F06 [Initialize]Error occurred by the Transport Path on the 1. SCM(2) Open
FDS03, FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I1F07 [Initialize]Error occurred by the Return Transport Path( 1. Open the BC cover(3) and remove the residual media and alien materials.
BCS01) 2. Check the BC Lock state.
I1F08 [Initialize]Error occurred by the Return Transport Path( 1. Open the BC cover(3) and remove the residual media and alien materials.
BCS02) 2. Check the BC Lock state.
I1F09 [Initialize]Error occurred by the Return Transport Path( 1. Open the BC cover(3) and remove the residual media and alien materials.
BCS01,BCS02) 2. Check the BC Lock state.
I1F0A [Initialize]Error occurred by the Return Transport Path( 1. Open the BM4 moving path and then remove the residual media and alien
FDS15) materials.
I1F0B [Initialize]Error occurred by the Return Transport Path( 1. Open the alignment(4) cover and remove the residual media and alien materials.
AAS06) 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I1F0C [Initialize]Error occurred by the Return Transport Path( 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
AAS05) media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I1F0D [Initialize]Error occurred by the Return Transport Path( 1. Open the alignment(4) cover and remove the residual media and alien materials.
AAS03) 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I1F0E [Initialize]Error occurred by the Return Transport Path( 1. Remove the internal media and alien materials in the Recognition(5).
RCS01) 2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.

© Hyosung TNS Inc. All Rights Reserved. 375


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I1F0F [Initialize]Error occurred by the Return Transport Path( 1. Open the BM2(7) Upper Guide and remove the residual media and alien
FDS07) material.
2. Open the BM3 moving path to remove the residual media.
I1F10 [Initialize]Error occurred by the Return Transport Path( 1. Open the BM2(7) Upper Guide and remove the residual media and alien
FDS23) material.
2. Open the BM3 moving path to remove the residual media.
I1F11 [Initialize]Error occurred by the Return Transport Path( 1. Open the BM2(7) and then remove the residual media and alien materials.
FDS09) 2. Check the 3Way-Gate1 operation state (FDM06)
I1F12 [Initialize]Error occurred by the Return Transport Path( 1. Open the third moving path (8) and then remove the residual media and alien
FDS12) materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I1F13 [Initialize]Error occurred by the Return Transport Path( 1. Open the BM2(7) and remove the residual media at the moving path (6) and
FDS18) Cassette1(14) entry.
2. Execute initialization.
I1F14 [Initialize]Error occurred by the Return Transport Path( 1. Check residual media or alien materials at the Cassette1(14) entry and remove
NCS07) those.
I1F15 [Initialize]Error occurred by the Return Transport Path( 1. Remove the residual media in the device.
RJS08) 2. Execute initialization.
I1F16 [Initialize]Error occurred by the Return Transport Path( 1. Open the third moving path (8) and then remove the residual media and alien
PRS01) materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I1F17 [Initialize]Error occurred by the Return Transport Path( "1. Open the BM3 moving path and then remove the residual media and alien
FDS16) materials.2. Check the arrangement state of banknotes in the RT box.3. Check
FDM08 solenoid and Gate."
I1F18 [Initialize]Error occurred by the Return Transport Path( 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
RTS02) 2. Remove the notes in the Retract Box.
3. Execute initialization.

I1F19 [Initialize]Error occurred by the Return Transport Path( 1. Remove the residual media at the Cassette2 entry (11).
FDS19) 2. Execute initialization.
I1F1A [Initialize]Error occurred by the Return Transport Path( 1. Check residual media or alien materials at the Cassette2(15) entry and remove
CCS07) those.
I1F1B [Initialize]Error occurred by the Transport Path on the "1. Check residual media or alien materials at the Cassette2(15) and remove
CCS11 those.2. Check the installation status of Cassette and sensors."
I1F1C [Initialize]Error occurred by the Transport Path on the "1. Check residual media or alien materials at the Cassette2(15) and remove
CCS12 those.2. Check the installation status of Cassette and sensors."
I1F1C [Initialize]Error occurred by the Transport Path on the "1. Check residual media or alien materials at the Cassette2(15) and remove
CCS12 those.2. Check the installation status of Cassette and sensors."
I2084 [Shutter]CEN Bundle Cover Open Error 1. Check CEN Bundle Cover Status
I20C1 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I20C2 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I20C3 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I20CF An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I2301 [Shutter] Low-speed moving sensor fault. 1. Open the door at the Bundle side and remove the residual media.
2. Check and remove the alien materials in the Bundle low-speed wheel position
control (BDS14) sensor.
3. If no alien material exists, check whether the sensor is polluted
4. Initialize the device.
I2302 [Shutter] Low-speed moving up fault 1. Check whether the Bundle low-speed moving path (BDM02) is running.
2. Reboot the system when the same error occurs.
3. Replace the motor and cables when the same error occurs after checking the
device.
I2303 [Shutter] Low-speed moving down fault 1. Check whether the Bundle low-speed moving path (BDM02) is running.
2. Reboot the system when the same error occurs.
3. Replace the motor and cables when the same error occurs after checking the
device.
I2304 [Shutter] Shutter sensor fault. "1. Check and remove if any residue or dirt on sensors of bundle shutter open
(BDS11) or close (BDS12).2. Clean if any contamination of the sensors (BDS11,
BDS12)3, Check whether shutter open/close bracket is working.4. Check whether
assembly condition of sensors (BDS11,BDS12) is good."
I2305 [Shutter] Shutter Open fault. 1. Check the inside of the Bundle and the Shutter.
2. Remove banknotes or the alien materials in the Shutter.
3. Check whether the Shutter Open successfully operates.

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Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I2306 [Shutter] Shutter Close fault. "1. Remove if any residue or dirt in the bundle module.2. Remove if any residue or
dirt in the shutter.3. Check whether shutter close is working.4, Check if any
damage of shutter open/close bracket.5. Check whether assembly condition of
sensors (BDS11,BDS12) is good."
I2307 [Shutter] Billpress sensor fault. 1. Check and remove the alien materials in the Bundle Bill Press part (BDS15,
BDS16) sensors.
2. If no alien material exists, check whether the sensor is polluted
I2308 [Shutter] Billpress moving path position startup fault 1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
3. If no alien material exists in the Billpress, check and remove the alien materials
in the Bundle Bill Press home Position (BDS15) sensor.
4. If no alien material exists, check whether the sensor is polluted.
I2309 [Shutter] Billpress separation position startup fault. 1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
3. If the Billpress is up, check whether the state is BDS18 Dark.
4. If it is not dark, move the P Roller and check whether the state of BDS18 is
changed.
I230A [Shutter] Billpress residual position startup fault. 1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
3. If no alien material exists in the Billpress, check and remove the alien materials
in the Bundle Bill Press Up/Down (BDS16) sensor.
4. If no alien material exists, check whether the sensor is polluted
I230B [Shutter] Billpress Reject position startup fault. 1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
3. If no alien material exists in the Billpress, check and remove the alien materials
in the Bundle Bill Press part (BDS15, BDS16) sensors.
4. If no alien material exists, check whether the sensor is polluted
I230D [Shutter]Media remaining at the Bundle. 1. Check the inside of the Bundle(1).
2. Remove the notes and alien materials in the Bundle(1).
3. If no alien material exists, check whether the sensor in the Bundle(1) is polluted.

I230F [Shutter] Sensor fault when preparing for separation of 1. Check the inside of the Bundle(1).
media. 2. Remove the notes and alien materials in the Bundle entry part (BDS01, BDS02)
sensors.
3. If no alien material exists, check whether the sensor is polluted
I2312 [Shutter] Fault of receiving media returned due to low- 1. Open the door at the Bundle side and remove the residual media.
speed moving path up. 2. Check and remove the alien materials in the Bundle low-speed wheel position
control (BDS14) sensor.
3. If no alien material exists, check whether the sensor is polluted
4. Initialize the device.
I2315 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I2318 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I2319 [Shutter]BDS06 Dark Timeout when performing low- 1. Execute CCIM initialization.
speed moving path down 2. Check whether the sensor (BDS06) detecting the Bundle low-speed moving
media is polluted when the same error occurs after initialization.
I234A [Shutter]Bundle Sub action Timeout 1. Execute CCIM initialization action.
2. Reboot the system when the same error occurs after initialization.
I2360 [Shutter]SCM and BC Part residual fault. 1. BC(3) and SCM(2) Open
2. Remove the notes and alien materials in the BC, SCM. and Bundle.
3. Check the BC and SCM Half Lock state.
4. If no alien material exists in the BC and SCM, check whether the SCM internal
media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I2370 [Shutter] Detecting upward operation fail at the low 1. Check whether the Bundle low speed moving path(BDM02) is running.
speed moving path in throat part. 2. Reboot the system when the same error occurs.
3. Replace the motor and cables when the same error occurs after checking the
device.
I2371 [Shutter] Detecting downward operation fail at the low 1. Check whether the Bundle low speed moving path(BDM02) is running.
speed moving path in throat part. 2. Reboot the system when the same error occurs.
3. Replace the motor and cables when the same error occurs after checking the
device.
I2372 [Shutter] Sensor fail at the low speed moving path in 1. Open the door at the Bundle side and remove the residual media.
throat part. 2. Check and remove the alien materials in the Bundle low speed wheel position
control(BDS14) sensor.
3. If no alien material exists, check whether the sensor is polluted.
4. Initialize the device.

© Hyosung TNS Inc. All Rights Reserved. 377


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I2385 [Shutter] CEN Bundle Detecting Error "1. Execute CCIM initialization action. 2. Check the Bundle low speed moving
path(BDM02) and BDS03, BDS13 Sensor Status."
I23D2 [Shutter] Ultrasonic sensor does not operate. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
3. Check whether the SCM internal ultrasonic sensor (FDS06) is polluted when the
same error occurs after rebooting.
I23D3 [Shutter]BC Module Timeout. 1. Check the cable connecting between Main and BC (Connector CN37).
I23F0 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I23FF [Shutter]Bundle Module force shut down. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I2801 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I2802 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I2803 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I2804 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I2805 [Shutter]Bundle part operation timeout 1. Remove the residual media at the Bundle part (1).
2. Execute initialization.
I2806 [Shutter]Reject part residual fault 1. Open the door of Reject(9) part and remove the residual media.
2. Execute initialization.
I2807 [Shutter]Retract Box is not on the home position. 1. Check whether the Retract Box(13) is on the home position.
2. Execute initialization.
I2808 [Shutter] Media remains at the first drive part and the 1. Remove the residual media at the SCM(2) and BC(3).
BC part or the BC is open. 2. Execute initialization.
I2809 [Shutter]Alignment part residual fault 1. Alignment(4) part residual media
2. Execute initialization.
I280A [Shutter]Recognition part residual fault 1. Remove the residual media at the Recognition(5).
2. Execute initialization.
I280B [Shutter]BM2 connection part residual fault 1. Open the BM2(7) and remove the residual media at the moving path.
2. Execute initialization.
I280C [Shutter] Media remaining at the 3-Way Gate 1 1. Open the BM2(7) and remove the residual media at the moving path (7, 8).
2. Execute initialization.
I280D [Shutter] Media remaining at the 3-Way Gate 2 1. Open the BM2(12) and remove the residual media at the moving path (8, 10).
2. Execute initialization.

I280E [Shutter]Media remaining at Escrow entry part 1. Open the BM2(12) and remove the residual media at the moving path (10, 12).
2. Execute initialization.

I280F [Shutter]Media remaining at the Retract entry. 1. Remove the residual media at the RT box entry (11).
2. Execute initialization.
I2810 [Shutter]Media remaining at the Cassette1 entry. 1. Open the BM2(7) and remove the residual media at the moving path (6) and
Cassette1(14) entry.
2. Execute initialization.
I2811 [Shutter]Media remaining at the Cassette2 entry. 1. Remove the residual media at the Cassette2 entry (11).
2. Execute initialization.
I2812 [Shutter]Cassette1 is not on the home position. 1. Check whether the Cassette1(14) is on the home position.
2. Execute initialization.
I2813 [Shutter]No Cassette. 1. Check whether the Cassette1(14) and the Cassette2(15) are on the home
position.
2. Execute initialization.
I2814 [Shutter]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I2815 [Shutter]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I2816 [Shutter]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I2817 [Shutter]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I2818 [Shutter]Timeout occurs in operation. "1. Remove if any residue in modules. 2. Check and locking state of modules and
close them firmly.2. Execute initialization."
I2819 [Shutter]Failed to inhale the media. 1. Remove the residual media in the device.
2. Execute initialization.
I281B [Shutter]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I2823 [Shutter]BC Cover Open fault. 1. Remount the BC Cover(3) and execute initialization.
2. If the fault is not recovered, reboot the system.

© Hyosung TNS Inc. All Rights Reserved. 378


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I2829 [Shutter]Bundle residual fault 1. Remove the residual media at the Bundle part (1).
2. Execute initialization.
I282A [Shutter] Error in processing the number of papers at 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving
the Reject part path (8, 9, 10).
2. Execute initialization.
I282B [Shutter] Error in processing the number of papers at 1. Open the BM2(12) and remove the residual media at the moving path (8, 10,
the Escrow part 12).
2. Execute initialization.
I282C [Shutter]Timeout occurs in operation. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9).
2. Execute initialization.
I282D [Shutter]Timeout occurs in operation. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9).
2. Execute initialization.
I282E [Shutter]Timeout occurs in operation. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9).
2. Execute initialization.
I282F [Shutter]Timeout occurs in operation. 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving
path (8, 9, 10).
2. Execute initialization.
I2830 [Shutter]Timeout occurs in operation. 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving
path (8, 9, 10).
2. Execute initialization.
I2831 [Shutter]Media remain at the Reject part and Escrow. 1. Open the BM2(12) and remove the residual media at the moving path (8, 9, 10,
12).
2. Execute initialization.
I2832 [Shutter]BM2 moving path part is open. 1. Check the BM2(7) Lock state.
2. Execute initialization.
I2833 [Shutter]BM3 moving path part is open. 1. Check the BM2(7) Lock state.
2. Execute initialization.
I2834 [Shutter]CCIM is not detected on the home position. 1. Mount the CCIM on the home position.
I2835 [Shutter]SCM Cover Open 1. Check the SCM(2) Lock state.
2. Execute initialization.
I2836 [Shutter]Cassette2 is not on the home position. 1. Check whether the Cassette2(15) is on the home position.
2. Execute initialization.
I2841 [Shutter]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I2842 [Shutter]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I2843 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I2844 [Shutter]Print part residual fault 1. Open the BM2(12) and remove the residual media at the moving path (10, 11).
2. Execute initialization.

I2845 [Shutter]Print part remaining fault 1. Open the BM2(12) and remove the residual media at the moving path (10, 11).
2. Execute initialization.

I2851 [Shutter]ALG, Recog moving path motors do not run. 1. Remove the residual media in the device.
2. Execute initialization.
I2852 [Shutter]PRT, RT Box, Reject entry part motors do not 1. Remove the residual media in the device.
run. 2. Execute initialization.
I2855 [Shutter] Media remain on the moving path. 1. Remove the residual media in the device.
2. Execute initialization.
I2859 [Shutter] Media remain on the moving path. 1. Remove the residual media in the device.
2. Execute initialization.
I285A [Shutter] The number of notes in the cassette is not 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
consistent 2. Execute initialization.

I285B [Shutter] The number of checks in the cassette is not 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
consistent. 2. Execute initialization.

I285C [Shutter] The number of notes in the RT box is not 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
consistent 2. Execute initialization.

I285D [Shutter] The number of notes passed 3Way-Gate1 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
and 2 is not consistent. 2. Execute initialization.

I2861 [Shutter]RT Box Full 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
2. Remove the notes in the Retract Box.
3. Execute initialization.

© Hyosung TNS Inc. All Rights Reserved. 379


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I2862 [Shutter]A6 Full 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
2. Remove the notes in the Retract Box.
3. Execute initialization.

I2866 [Shutter] Timeout of the 3Way-Gate1 and 2 operation 1. Open the BM2(7) and remove the residual media at the moving path (7, 8).
occurs. 2. Open the door of Reject(9) part and remove the residual media.
3. Open the BM2(12) and remove the residual media at the moving path (10, 11).
4. Execute initialization.

I2867 [Shutter]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I2868 [Shutter]Timeout of forced inhale at the Bundle part 1. Remove the residual media in the device.
2. Execute initialization.
I2869 [Shutter]CST2 operation timeout (Bundle->Escrow- 1. Remove the residual media in the device.
>CST2) 2. Execute initialization.
I286A Shutter]Timeout occurs while resetting in Bundle mode 1. Remove the residual media in the device.
(Retract) 2. Execute initialization.
I286B [Shutter]Timeout of preparing for CST2 store 1. Remove the residual media in the device.
2. Execute initialization.
I286C [Shutter]Shutter]Timeout occurs while resetting in 1. Remove the residual media in the device.
Bundle mode (CST2) 2. Execute initialization.
I286D [Shutter]CST1 store timeout (Escrow->CST2) 1. Remove the residual media in the device.
2. Execute initialization.
I286E [Shutter]CST2 store timeout (Escrow->CST2) 1. Remove the residual media in the device.
2. Execute initialization.
I286F [Shutter] Timeout of checking residual media in Bundle 1. Remove the residual media in the device.
occurs during initialization. 2. Execute initialization.
I2870 [Shutter]An internal program error of the device 1. Remove the residual media at the Escrow part (12).
2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03) and the
pollution.
3. If no alien material exists, check whether the sensor is polluted.
4. Execute CCIM initialization.
I2871 [Shutter]An internal program error of the device 1. Remove the residual media in the device.
2. Execute initialization.
I2872 [Shutter]Detects residual media at the Reject part 1. Remove the residual media in the device.
2. Execute initialization.
I2879 [Shutter] A fault occurs while preparing for BC part. 1. Remove the residual media in the device.
2. Check the BC Cover(3) Lock state.
3. Execute initialization.
I287A [Shutter]BC response timeout. 1. Check the cable connecting between Main and BC (Connector CN37).
I287B [Shutter] The number of notes which have passed BC 1. Remove the residual media in the device.
is not consistent with that of Escrow and Reject. 2. Check the BC Cover(3) Lock state.
3. Execute initialization.
I287C [Shutter]BC operation is not completed. 1. Remove the residual media in the device.
2. Check the BC Cover(3) Lock state.
3. Execute initialization.
I28C0 [Shutter]CCIM32 I/F was changed without setting. 1. System restart
I28E0 [Shutter]Anomaly of check information 1. Remove the residual media in the device.
2. Execute initialization.
I28F1 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I28FF [Shutter] Failed to move to 3-Way 1 or 3-Way 2 Gate 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving
position path (7, 8, 9, 10).
2. Execute initialization.
I2B01 [Shutter] Jam at the BC entry sensor (BCS01,BCS02). 1. Open the BC cover(3) and remove the residual media and alien materials.
2. Check the BC Lock state.
I2B02 [Shutter]Jam at the Align detection sensor (AAS02). 1. Open the alignment(4) cover and remove the residual media and alien materials.
2. Initialize the device.
3. Check the alignment(4) cover lock state.

I2B03 [Shutter]Align detection sensor (AAS03) jam. 1. Open the alignment(4) cover and remove the residual media and alien materials.
2. Initialize the device.
3. Check the alignment(4) cover lock state.

I2B04 [Shutter]Recog detection sensor (RCS01) jam. 1. Remove the internal media and alien materials in the Recognition(5).
2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.

© Hyosung TNS Inc. All Rights Reserved. 380


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I2B05 [Shutter]Align detection sensor (AAS05) jam. 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
media and alien materials.
2. Initialize the device.
5. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I2B06 [Shutter]Jam at the Align entry detection sensor 1. Open the alignment(4) cover and remove the residual media and alien materials.
(AAS06). 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I2B07 [Shutter]Jam at Recog exit moving path sensor 1. Open the BM2(7) Upper Guide and remove the residual media and alien
(FDS07) material.
2. Open the BM4 moving path to remove the residual media.
I2B09 [Shutter]Jam at the second moving path sensor 1. Open the BM2(7) and then remove the residual media and alien materials.
(FDS09). 2. Check the 3Way-Gate1 operation state (FDM06)
I2B12 [Shutter]Jam at the 3Way2 control sensor (FDS12) 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I2B15 [Shutter]Jam at Escrow entry sensor (FDS15) 1. Open the BM5 moving path and then remove the residual media and alien
materials.
I2B16 [Shutter]Jam at RT Box entry detection sensor (FDS16) 1. Open the BM3 moving path and then remove the residual media and alien
materials.
2. Check the arrangement state of banknotes in the RT box.
I2B18 [Shutter]Jam at Cassette1 entry detection sensor 1. Open the BM2(7) and remove the residual media at the moving path (6) and
(FDS18) Cassette1(14) entry.
2. Execute initialization.
I2B19 [Shutter]Jam at Cassette2entry detection sensor 1. Remove the residual media at the Cassette2 entry (11).
(FDS19) 2. Execute initialization.
I2B21 [Shutter] Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I2B22 [Shutter] Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I2B23 [Shutter] Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I2B24 [Shutter] Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I2B25 [Shutter] Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I2B26 [Shutter] Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I2B27 [Shutter] Jam at the BC entry sensor (BCS01). 1. Open the BC cover(3) and remove the residual media and alien materials.
2. Check the BC Lock state.
I2B28 [Shutter] Jam at the BC entry sensor (BCS02). 1. Open the BC cover(3) and remove the residual media and alien materials.
2. Check the BC Lock state.
I2B29 [Shutter] Jam at the BC entry sensor (BCS01,BCS02). 1. Open the BC cover(3) and remove the residual media and alien materials.
2. Check the BC Lock state.
I2B2A [Shutter]Jam at Escrow entry sensor (FDS15) 1. Open the BM4 moving path and then remove the residual media and alien
materials.
I2B2B [Shutter]Jam at the Align entry detection sensor 1. Open the alignment(4) cover and remove the residual media and alien materials.
(AAS06). 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I2B2C [Shutter]Align detection sensor (AAS05) jam 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I2B2D [Shutter]Align detection sensor (AAS03) jam. 1. Open the alignment(4) cover and remove the residual media and alien materials.
2. Initialize the device.
3. Check the alignment(4) cover lock state.

I2B2E [Shutter]Recog detection sensor (RCS01) jam. 1. Remove the internal media and alien materials in the Recognition(5).
2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I2B2F [Shutter]Jam at Recog exit moving sensor (FDS07) 1. Open the BM2(7) Upper Guide and remove the residual media and alien
material.
2. Open the BM3 moving path to remove the residual media.

© Hyosung TNS Inc. All Rights Reserved. 381


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I2B30 [Shutter]Jam at Recog exit moving sensor (FDS23). 1. Open the BM2(7) Upper Guide and remove the residual media and alien
material.
2. Open the BM3 moving path to remove the residual media.
I2B31 [Shutter]Jam at the second moving path sensor 1. Open the BM2(7) and then remove the residual media and alien materials.
(FDS09). 2. Check the 3Way-Gate1 operation state (FDM06)
I2B32 [Shutter]Jam at the 3Way2 control sensor (FDS12) 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I2B33 [Shutter]Jam at Cassette1 entry detection sensor 1. Open the BM2(7) and remove the residual media at the moving path (6) and
(FDS18) Cassette1(14) entry.
2. Execute initialization.
I2B34 [Shutter]Jam at the sensor (NCS07) detecting the 1. Check residual media or alien materials at the Cassette1(14) entry and remove
number of papers which enter into the Cassette1. those.
I2B35 [Shutter]Reject detection sensor (RJS08 jam. 1. Remove the residual media in the device.
2. Execute initialization.
I2B36 [Shutter]Print detection sensor (PRS01) jam. 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I2B37 [Shutter]Jam at RT Box entry detection sensor (FDS16) 1. Open the BM3 moving path and then remove the residual media and alien
materials.
2. Check the arrangement state of banknotes in the RT box.
I2B38 [Shutter]Jam at RT Box full sensor (RTS02) jam 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
2. Remove the notes in the Retract Box.
3. Execute initialization.

I2B39 [Shutter]Jam at Cassette2entry detection sensor 1. Remove the residual media at the Cassette2 entry (11).
(FDS19) 2. Execute initialization.
I2B3A [Entry In/Out]Jam at the sensor (CCS07) detecting the 1. Check residual media or alien materials at the Cassette2(15) entry and remove
number of papers which enter into the Cassette2. those.

I2C01 [Shutter]FDS01 Light Time out(280ms) fault when 1. Check the inside of the Bundle(1).
separating media. 2. Remove the notes and alien materials in the Bundle(1).
3. If no alien material exists in the Bundle(1),
Check and remove the alien materials in the internal sensors.
4. If no alien material exists, check whether the Bundle sensor is polluted
I2C02 [Shutter]FDS02 Light Timeout(88ms) fault when 1. SCM(2) Open
separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor and the Bundle.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I2C03 [Shutter]FDS03 Light Timeout(500ms) fault when 1. SCM(2) Open
separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I2C04 [Shutter]FDS04 Light Timeout(500ms) fault when 1. SCM(2) Open
separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I2C05 [Shutter]FDS05 Light Timeout(88ms) fault when 1. SCM(2) Open
separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor and the Bundle.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I2C06 [Shutter]FDS03, 04 Light Timeout(500ms) fault when 1. SCM(2) Open
separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.

© Hyosung TNS Inc. All Rights Reserved. 382


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I2C07 [Shutter]BCS01 Light Timeout(500ms) fault when 1. SCM(2) Open
separating media. 2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I2C08 [Shutter]BCS02 Light Timeout(500ms) fault when 1. SCM(2) Open


separating media. 2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I2C09 [Shutter]BCS01,BCS02 Light Timeout(500ms) fault 1. SCM(2) Open


when separating media. 2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I2C0A [Shutter]FDS15 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I2C0B [Shutter]Align entry detection sensor (AAS06) is not 1. BC(3) and SCM(2) Open
reached (Light JAM) when separating media. 2. Remove the notes and alien materials in the BC, SCM. and Bundle.
3. Check the BC and SCM Half Lock state.
4. If no alien material exists in the BC and SCM, check whether the SCM internal
media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I2C0C [Shutter]AAS05 Light Timeout fault 1. Alignment(4) Open


2. Alignment(4) part residual media
I2C0D [Shutter]AAS03 Light Timeout fault 1. Alignment(4) Open
2. Alignment(4) part residual media
I2C0E [Shutter]RCS01 Light Timeout fault 1. Alignment(4) Open
2. Alignment(4) part residual media
I2C0F [Shutter]FDS07 Light Timeout fault 1. Remove the internal media and alien materials in the Recognition(5).
2. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I2C10 [Shutter]FDS23 Light Timeout fault 1. Remove the internal media and alien materials in the Recognition(5).
2. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I2C11 [Shutter]FDS09 Light Timeout fault 1. Open the BM2(7) Upper Guide and remove the residual media and alien
material.
2. Open the BM3 moving path to remove the residual media.
I2C12 [Shutter]FDS12 Light Timeout fault 1. Open the BM2(7) and then remove the residual media and alien materials.
2. Check the 3Way-Gate1 operation state (FDM06)
I2C13 [Shutter]FDS18 Light Timeout fault 1. Open the BM2(7) and then remove the residual media and alien materials.
2. Check the 3Way-Gate1 operation state (FDM06)
I2C14 [Shutter]NCS07 Light Timeout fault 1. Open the BM2(7) and remove the residual media at the moving path (6) and
Cassette1(14) entry.
2. Execute initialization.
I2C15 [Shutter]RJS08 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I2C16 [Shutter]PRS01 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I2C17 [Shutter]FDS16 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I2C18 [Shutter]RTS02 Light Timeout fault 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
2. Remove the notes in the Retract Box.
3. Execute initialization.

I2C19 [Shutter]FDS19 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Execute initialization.
I2C1A [Shutter]CCS07 Light Timeout fault 1. Check whether the Cassette2(11) is on the home position.
2. Execute initialization.
I2D01 [Shutter]Error occurred by the notes disorder on the 1. SCM(2) Open
FDS01 2. Remove the notes and alien materials in the SCM. and Bundle.

© Hyosung TNS Inc. All Rights Reserved. 383


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I2D02 [Shutter]Error occurred by the notes disorder on the 1. SCM(2) Open
FDS02 2. Remove the notes and alien materials in the SCM. and Bundle.
I2D03 [Shutter]Error occurred by the notes disorder on the 1. SCM(2) Open
FDS03 2. Remove the notes and alien materials in the SCM. and Bundle.
I2D04 [Shutter]Error occurred by the notes disorder on the 1. SCM(2) Open
FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I2D05 [Shutter]Error occurred by the notes disorder on the 1. SCM(2) Open
FDS05 2. Remove the notes and alien materials in the SCM. and Bundle.
I2D06 [Shutter]Error occurred by the notes disorder on the 1. SCM(2) Open
FDS03,FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I2D07 [Shutter]Error occurred by the notes disorder on the 1. Open the BC cover(3) and remove the residual media and alien materials.
BCS01 2. Check the BC Lock state.
I2D08 [Shutter]Error occurred by the notes disorder on the 1. Open the BC cover(3) and remove the residual media and alien materials.
BCS02 2. Check the BC Lock state.
I2D09 [Shutter]Error occurred by the notes disorder on the 1. Open the BC cover(3) and remove the residual media and alien materials.
BCS01,BCS02 2. Check the BC Lock state.
I2D0A [Shutter]Error occurred by the notes disorder on the 1. Open the BM4 moving path and then remove the residual media and alien
FDS15 materials.
I2D0B [Shutter]Error occurred by the notes disorder on the 1. Open the alignment(4) cover and remove the residual media and alien materials.
AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I2D0C [Shutter]Error occurred by the notes disorder on the 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
AAS05 media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I2D0D [Shutter]Error occurred by the notes disorder on the 1. Open the alignment(4) cover and remove the residual media and alien materials.
AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I2D0E [Shutter]Error occurred by the notes disorder on the 1. Remove the internal media and alien materials in the Recognition(5).
RCS01 2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I2D0F [Shutter]Error occurred by the notes disorder on the "1. Open the BM2(7) Upper Guide and remove the residual media and alien
FDS07 material.2. Open the BM3 moving path to remove the residual media.3. Check
FDM05 solenoid and Gate."
I2D10 [Shutter]Error occurred by the notes disorder on the 1. Open the BM2(7) Upper Guide and remove the residual media and alien
FDS23 material.
2. Open the BM3 moving path to remove the residual media.
I2D11 [Shutter]Error occurred by the notes disorder on the 1. Open the BM2(7) and then remove the residual media and alien materials.
FDS09 2. Check the 3Way-Gate1 operation state (FDM06)
I2D12 [Shutter]Error occurred by the notes disorder on the 1. Open the third moving path (8) and then remove the residual media and alien
FDS12 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I2D13 [Shutter]Error occurred by the notes disorder on the 1. Open the BM2(7) and remove the residual media at the moving path (6) and
FDS18 Cassette1(14) entry.
2. Execute initialization.
I2D14 [Shutter]Error occurred by the notes disorder on the 1. Check residual media or alien materials at the Cassette1(14) entry and remove
NCS07 those.
I2D15 [Shutter]Error occurred by the notes disorder on the 1. Remove the residual media in the device.
RJS08 2. Execute initialization.
I2D16 [Shutter]Error occurred by the notes disorder on the 1. Open the third moving path (8) and then remove the residual media and alien
PRS01 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I2D17 [Shutter]Error occurred by the notes disorder on the 1. Open the BM3 moving path and then remove the residual media and alien
FDS16 materials.
2. Check the arrangement state of banknotes in the RT box.
I2D18 [Shutter]Error occurred by the notes disorder on the 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.

I2D19 [Shutter]Error occurred by the notes disorder on the 1. Remove the residual media at the Cassette2 entry (11).
FDS19 2. Execute initialization.
I2D1A [Shutter]Error occurred by the notes disorder on the 1. Check residual media or alien materials at the Cassette2(15) entry and remove
CCS07 those.
I2D33 [Shutter]Continuous note gap disorder error on the 1. SCM(2) Open
FDS01 2. Remove the notes and alien materials in the SCM. and Bundle.

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Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I2D34 [Shutter]Continuous note gap disorder error on the 1. SCM(2) Open
FDS02 2. Remove the notes and alien materials in the SCM. and Bundle.
I2D35 [Shutter]Continuous note gap disorder error on the 1. SCM(2) Open
FDS03 2. Remove the notes and alien materials in the SCM. and Bundle.
I2D36 [Shutter]Continuous note gap disorder error on the 1. SCM(2) Open
FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I2D37 [Shutter]Continuous note gap disorder error on the 1. SCM(2) Open
FDS05 2. Remove the notes and alien materials in the SCM. and Bundle.
I2D38 [Shutter]Continuous note gap disorder error on the 1. SCM(2) Open
FDS03,FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I2D39 [Shutter]Continuous note gap disorder error on the 1. Open the BC cover(3) and remove the residual media and alien materials.
BCS01 2. Check the BC Lock state.
I2D3A [Shutter]Continuous note gap disorder error on the 1. Open the BC cover(3) and remove the residual media and alien materials.
BCS02 2. Check the BC Lock state.
I2D3B [Shutter]Continuous note gap disorder error on the 1. Open the BC cover(3) and remove the residual media and alien materials.
BCS01,BCS02 2. Check the BC Lock state.
I2D3C [Shutter]Continuous note gap disorder error on the 1. Open the BM4 moving path and then remove the residual media and alien
FDS15 materials.
I2D3D [Shutter]Continuous note gap disorder error on the 1. Open the alignment(4) cover and remove the residual media and alien materials.
AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I2D3E [Shutter]Continuous note gap disorder error on the 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
AAS05 media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I2D3F [Shutter]Continuous note gap disorder error on the 1. Open the alignment(4) cover and remove the residual media and alien materials.
AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I2D40 [Shutter]Continuous note gap disorder error on the 1. Remove the internal media and alien materials in the Recognition(5).
RCS01 2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I2D41 [Shutter]Continuous note gap disorder error on the 1. Open the BM2(7) Upper Guide and remove the residual media and alien
FDS07 material.
2. Open the BM3 moving path to remove the residual media.
I2D42 [Shutter]Continuous note gap disorder error on the 1. Open the BM2(7) Upper Guide and remove the residual media and alien
FDS23 material.
2. Open the BM3 moving path to remove the residual media.
I2D43 [Shutter]Continuous note gap disorder error on the 1. Open the BM2(7) and then remove the residual media and alien materials.
FDS09 2. Check the 3Way-Gate1 operation state (FDM06)
I2D44 [Shutter]Continuous note gap disorder error on the 1. Open the third moving path (8) and then remove the residual media and alien
FDS12 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I2D45 [Shutter]Continuous note gap disorder error on the 1. Open the BM2(7) and remove the residual media at the moving path (6) and
FDS18 Cassette1(14) entry.
2. Execute initialization.
I2D46 [Shutter]Continuous note gap disorder error on the 1. Check residual media or alien materials at the Cassette1(14) entry and remove
NCS07 those.
I2D47 [Shutter]Continuous note gap disorder error on the 1. Remove the residual media in the device.
RJS08 2. Execute initialization.
I2D48 [Shutter]Continuous note gap disorder error on the 1. Open the third moving path (8) and then remove the residual media and alien
PRS01 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I2D49 [Shutter]Continuous note gap disorder error on the 1. Open the BM3 moving path and then remove the residual media and alien
FDS16 materials.
2. Check the arrangement state of banknotes in the RT box.
I2D4A [Shutter]Continuous note gap disorder error on the 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.

I2D4B [Shutter]Continuous note gap disorder error on the 1. Remove the residual media at the Cassette2 entry (11).
FDS19 2. Execute initialization.
I2D4C [Shutter]Continuous note gap disorder error on the 1. Check residual media or alien materials at the Cassette2(15) entry and remove
CCS07 those.
I2E01 [Shutter]Error occurred by the Transport Path on the 1. SCM(2) Open
FDS01 2. Remove the notes and alien materials in the SCM. and Bundle.

© Hyosung TNS Inc. All Rights Reserved. 385


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I2E02 [Shutter]Error occurred by the Transport Path on the 1. SCM(2) Open
FDS02 2. Remove the notes and alien materials in the SCM. and Bundle.
I2E03 [Shutter]Error occurred by the Transport Path on the 1. SCM(2) Open
FDS03 2. Remove the notes and alien materials in the SCM. and Bundle.
I2E04 [Shutter]Error occurred by the Transport Path on the 1. SCM(2) Open
FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I2E05 [Shutter]Error occurred by the Transport Path on the 1. SCM(2) Open
FDS05 2. Remove the notes and alien materials in the SCM. and Bundle.
I2E06 [Shutter]Error occurred by the Transport Path on the 1. SCM(2) Open
FDS03,04 2. Remove the notes and alien materials in the SCM. and Bundle.
I2E07 [Shutter]Error occurred by the Transport Path on the 1. Open the BC cover(3) and remove the residual media and alien materials.
BCS01 2. Check the BC Lock state.
I2E08 [Shutter]Error occurred by the Transport Path on the 1. Open the BC cover(3) and remove the residual media and alien materials.
BCS02 2. Check the BC Lock state.
I2E09 [Shutter]Error occurred by the Transport Path on the 1. Open the BC cover(3) and remove the residual media and alien materials.
BCS01,BCS02 2. Check the BC Lock state.
I2E0A [Shutter]Error occurred by the Transport Path on the 1. Open the BM4 moving path and then remove the residual media and alien
FDS15 materials.
I2E0B [Shutter]Error occurred by the Transport Path on the 1. Open the alignment(4) cover and remove the residual media and alien materials.
AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I2E0C [Shutter]Error occurred by the Transport Path on the 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
AAS05 media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I2E0D [Shutter]Error occurred by the Transport Path on the 1. Open the alignment(4) cover and remove the residual media and alien materials.
AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I2E0E [Shutter]Error occurred by the Transport Path on the 1. Remove the internal media and alien materials in the Recognition(5).
RCS01 2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I2E0F [Shutter]Error occurred by the Transport Path on the 1. Open the BM2(7) Upper Guide and remove the residual media and alien
FDS07 material.
2. Open the BM3 moving path to remove the residual media.
I2E10 [Shutter]Error occurred by the Transport Path on the 1. Open the BM2(7) Upper Guide and remove the residual media and alien
FDS23 material.
2. Open the BM3 moving path to remove the residual media.
I2E11 [Shutter]Error occurred by the Transport Path on the 1. Open the BM2(7) and then remove the residual media and alien materials.
FDS09 2. Check the 3Way-Gate1 operation state (FDM06)
I2E12 [Shutter]Error occurred by the Transport Path on the 1. Open the third moving path (8) and then remove the residual media and alien
FDS12 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I2E13 [Shutter]Error occurred by the Transport Path on the 1. Open the BM2(7) and remove the residual media at the moving path (6) and
FDS18 Cassette1(14) entry.
2. Execute initialization.
I2E14 [Shutter]Error occurred by the Transport Path on the 1. Check residual media or alien materials at the Cassette1(14) entry and remove
NCS07 those.
I2E15 [Shutter]Error occurred by the Transport Path on the 1. Remove the residual media in the device.
RJS08 2. Execute initialization.
I2E16 [Shutter]Error occurred by the Transport Path on the 1. Open the third moving path (8) and then remove the residual media and alien
PRS01 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I2E17 [Shutter]Error occurred by the Transport Path on the 1. Open the BM3 moving path and then remove the residual media and alien
FDS16 materials.
2. Check the arrangement state of banknotes in the RT box.
I2E18 [Shutter]Error occurred by the Transport Path on the 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.

I2E19 [Shutter]Error occurred by the Transport Path on the 1. Remove the residual media at the Cassette2 entry (11).
FDS19 2. Execute initialization.
I2E1A [Shutter]Error occurred by the Transport Path on the 1. Check residual media or alien materials at the Cassette2(15) entry and remove
CCS07 those.
I2E1B [Shutter]Error occurred by the Transport Path on the "1. Check residual media or alien materials at the Cassette2(15) and remove
CCS11 those.2. Check the installation status of Cassette and sensors."

© Hyosung TNS Inc. All Rights Reserved. 386


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I2E1C [Shutter]Error occurred by the Transport Path on the "1. Check residual media or alien materials at the Cassette2(15) and remove
CCS12 those.2. Check the installation status of Cassette and sensors."
I2F01 [Shutter]Error occurred by the Transport Path on the 1. SCM(2) Open
FDS01 2. Remove the notes and alien materials in the SCM. and Bundle.
I2F02 [Shutter]Error occurred by the Transport Path on the 1. SCM(2) Open
FDS02 2. Remove the notes and alien materials in the SCM. and Bundle.
I2F03 [Shutter]Error occurred by the Transport Path on the 1. SCM(2) Open
FDS03 2. Remove the notes and alien materials in the SCM. and Bundle.
I2F04 [Shutter]Error occurred by the Transport Path on the 1. SCM(2) Open
FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I2F05 [Shutter]Error occurred by the Transport Path on the 1. SCM(2) Open
FDS05 2. Remove the notes and alien materials in the SCM. and Bundle.
I2F06 [Shutter]Error occurred by the Transport Path on the 1. SCM(2) Open
FDS03, FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I2F07 [Shutter]Error occurred by the Return Transport Path( 1. Open the BC cover(3) and remove the residual media and alien materials.
BCS01) 2. Check the BC Lock state.
I2F08 [Shutter]Error occurred by the Return Transport Path( 1. Open the BC cover(3) and remove the residual media and alien materials.
BCS02) 2. Check the BC Lock state.
I2F09 [Shutter]Error occurred by the Return Transport Path( 1. Open the BC cover(3) and remove the residual media and alien materials.
BCS01,BCS02) 2. Check the BC Lock state.
I2F0A [Shutter]Error occurred by the Return Transport Path( 1. Open the BM4 moving path and then remove the residual media and alien
FDS15) materials.
I2F0B [Shutter]Error occurred by the Return Transport Path( 1. Open the alignment(4) cover and remove the residual media and alien materials.
AAS06) 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I2F0C [Shutter]Error occurred by the Return Transport Path( 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
AAS05) media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I2F0D [Shutter]Error occurred by the Return Transport Path( 1. Open the alignment(4) cover and remove the residual media and alien materials.
AAS03) 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I2F0E [Shutter]Error occurred by the Return Transport Path( 1. Remove the internal media and alien materials in the Recognition(5).
RCS01) 2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I2F0F [Shutter]Error occurred by the Return Transport Path( 1. Open the BM2(7) Upper Guide and remove the residual media and alien
FDS07) material.
2. Open the BM3 moving path to remove the residual media.
I2F10 [Shutter]Error occurred by the Return Transport Path( 1. Open the BM2(7) Upper Guide and remove the residual media and alien
FDS23) material.
2. Open the BM3 moving path to remove the residual media.
I2F11 [Shutter]Error occurred by the Return Transport Path( 1. Open the BM2(7) and then remove the residual media and alien materials.
FDS09) 2. Check the 3Way-Gate1 operation state (FDM06)
I2F12 [Shutter]Error occurred by the Return Transport Path( 1. Open the third moving path (8) and then remove the residual media and alien
FDS12) materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I2F13 [Shutter]Error occurred by the Return Transport Path( 1. Open the BM2(7) and remove the residual media at the moving path (6) and
FDS18) Cassette1(14) entry.
2. Execute initialization.
I2F14 [Shutter]Error occurred by the Return Transport Path( 1. Check residual media or alien materials at the Cassette1(14) entry and remove
NCS07) those.
I2F15 [Shutter]Error occurred by the Return Transport Path( 1. Remove the residual media in the device.
RJS08) 2. Execute initialization.
I2F16 [Shutter]Error occurred by the Return Transport Path( 1. Open the third moving path (8) and then remove the residual media and alien
PRS01) materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I2F17 [Shutter]Error occurred by the Return Transport Path( "1. Open the BM3 moving path and then remove the residual media and alien
FDS16) materials.2. Check the arrangement state of banknotes in the RT box.3. Check
FDM08 solenoid and Gate."
I2F18 [Shutter]Error occurred by the Return Transport Path( 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
RTS02) 2. Remove the notes in the Retract Box.
3. Execute initialization.

I2F19 [Shutter]Error occurred by the Return Transport Path( 1. Remove the residual media at the Cassette2 entry (11).
FDS19) 2. Execute initialization.

© Hyosung TNS Inc. All Rights Reserved. 387


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I2F1A [Shutter]Error occurred by the Return Transport Path( 1. Check residual media or alien materials at the Cassette2(15) entry and remove
CCS07) those.
I3084 [Entry In/Out]CEN Bundle Cover Open Error 1. Check CEN Bundle Cover Status
I30C1 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I30C2 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I30C3 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I30CF An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I3102 [Entry In/Out]Cassette1 Task force shut down. "1. Execute CCIM initialization action. 2. Reboot the system when the same error
occurs after initialization."
I3103 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I3104 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I3105 [Entry In/Out]Cassette1 position or door open fault 1. Check the Cassette1(14) installation state and door open state.
2. Check Cassette1 home position (NCS01) sensor connection cable.
I3106 [Entry In/Out] Fault of causing retry of moving the 1. Check the jam when moving the push plate left/right/vertically and manually.
Cassette1 Push Plate Bottom position. 2. Check the Cassette1 push plate motor (NCM01) running and cable connection.

I3107 [Entry In/Out]Jam at the sensor (NCS07) detecting the 1. Check residual media or alien materials at the Cassette1(14) entry and remove
number of papers which enter into the Cassette1. those.

I3108 [Entry In/Out] Fault of causing retry of moving the 1. Check the arrangement state of the banknotes in the Cassette1(14).
Cassette1 Push Plate Top position. 2. Check the stack position (NCS06) and the media entry detection (NCS09) prism
state.
3. If the same fault continuously occurs after checking the device, replace the
Cassette1(14)
I3109 [Entry In/Out] Fault of exceeding the retries when the 1. Check the Cassette1 media guide motor (NCM02) running and cable
Cassette1 Clamp failed to move to the position (NCS08 connection.
Light). 2. If the same fault continuously occurs after checking the device, replace the
Cassette1(14)
I310A [Entry In/Out] Fault that the home position is not 1. Check the Cassette1 media guide motor (NCM02) running and cable
detected even when the Cassette1 Clamp is running at connection.
the home position (NCS08 Light). 2. If the same fault continuously occurs after checking the device, replace the
Cassette1(14)
I310B [Entry In/Out] Failure to detect the bottom (NCS05) 1. Check the arrangement state of banknotes in the Cassette.
when the Cassette1 Push Plate Stack moves 2. Check the Stack position sensor (NCS06) lever operation state.
3. If the Push Plate is not at the bottom, check the alien materials at the Cassette1
Bottom sensor(NCS05).
I3202 [Entry In/Out]Cassette2 Task force shut down. "1. Execute CCIM initialization action. 2. Reboot the system when the same error
occurs after initialization."
I3203 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I3204 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I3205 [Entry In/Out]Cassette2 position of door open fault 1. Check the Cassette2(15) installation state and door open state.
2. Check Cassette2 home position (CCS01) sensor connection cable.
I3206 [Entry In/Out] Fault of causing retry of moving the 1. Check the jam when moving the push plate left/right/vertically and manually.
Cassette2 Push Plate Bottom position. 2. Check the Cassette2 push plate motor (CCM01) running and cable connection.

I3207 [Entry In/Out]Jam at the sensor (CCS07, CCS11, 1. Check residual media or alien materials at the Cassette2(15) and remove those.
CCS12) detecting the number of papers which enter 2. Check the installation status of Cassette and sensors.
into the Cassette2.
I3208 [Entry In/Out] Fault of causing retry of moving the 1. Check the arrangement state of the banknotes in the Cassette2(15).
Cassette2 Push Plate Top position. 2. Check the stack position (CCS06) and the media entry detection (CCS09) prism
state.
3. If the same fault continuously occurs after checking the device, replace the
Cassette2(15)
I3209 [Entry In/Out] Fault of exceeding the retries when the 1. Check the Cassette2 media guide motor (CCM02) running and cable
Cassette2 Clamp failed to move to the position (CCS08 connection.
Light). 2. If the same fault continuously occurs after checking the device, replace the
Cassette2(15).

© Hyosung TNS Inc. All Rights Reserved. 388


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I320A [Entry In/Out] Fault that the home position is not 1. Check the Cassette2 media guide motor (CCM02) running and cable
detected even when the Cassette1 Clamp is running at connection.
the home position (CCS08 Light). 2. If the same fault continuously occurs after checking the device, replace the
Cassette2(15)
I320B [Entry In/Out] Failure to detect the bottom (CCS05) 1. Check the arrangement state of banknotes in the Cassette.
when the Cassette3 Push Plate Stack moves. 2. Check the Stack position sensor (CCS06) lever operation state.
3. If the Push Plate is not at the bottom, check the alien materials at the Cassette2
Bottom sensor(CCS05).
I3301 [Entry In/Out]Low-speed control sensor fault. 1. Open the door at the Bundle side and remove the residual media.
2. Check and remove the alien materials in the Bundle low-speed wheel position
control (BDS14) sensor.
3. If no alien material exists, check whether the sensor is polluted
4. Initialize the device.
I3302 [Entry In/Out]The delivering roller with low-speed fails 1. Check whether the Bundle low-speed moving path (BDM02) is running.
to operate upward. 2. Reboot the system when the same error occurs.
3. Replace the motor and cables when the same error occurs after checking the
device.
I3303 [Entry In/Out]The delivering roller with low-speed fails 1. Check whether the Bundle low-speed moving path (BDM02) is running.
to operate downward. 2. Reboot the system when the same error occurs.
3. Replace the motor and cables when the same error occurs after checking the
device.
I3304 [Entry In/Out]Shutter sensor fault. "1. Check and remove if any residue or dirt on sensors of bundle shutter open
(BDS11) or close (BDS12).2. Clean if any contamination of the sensors (BDS11,
BDS12)3, Check whether shutter open/close bracket is working.4. Check whether
assembly condition of sensors (BDS11,BDS12) is good."
I3305 [Entry In/Out]Shutter Open fault. 1. Check the inside of the Bundle and the Shutter.
2. Remove banknotes or the alien materials in the Shutter.
3. Check whether the Shutter Open successfully operates.
I3306 [Entry In/Out]Shutter Close fault. "1. Remove if any residue or dirt in the bundle module.2. Remove if any residue or
dirt in the shutter.3. Check whether shutter close is working.4, Check if any
damage of shutter open/close bracket.5. Check whether assembly condition of
sensors (BDS11,BDS12) is good."
I3307 [Entry In/Out]Billpress sensor fault. "1. Remove if any residue in bundle bill press (BDS15, BDS16) module.2. If no
residue, clean if any contamination on sensors in bundle bill press."
I3308 [Entry In/Out]Billpress move position startup fault. 1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
3. If no alien material exists in the Billpress, check and remove the alien materials
in the Bundle Bill Press home Position (BDS15) sensor.
4. If no alien material exists, check whether the sensor is polluted.
I3309 [Entry In/Out]Billpress separation position startup fault. 1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
3. If the Billpress is up, check whether the state is BDS18 Dark.
4. If it is not dark, move the P Roller and check whether the state of BDS18 is
changed.
I330A [Entry In/Out]Billpress residual position startup fault. 1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
3. If no alien material exists in the Billpress, check and remove the alien materials
in the Bundle Bill Press Up/Down (BDS16) sensor.
4. If no alien material exists, check whether the sensor is polluted
I330B [Entry In/Out] Billpress Reject position startup fault. 1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
3. If no alien material exists in the Billpress, check and remove the alien materials
in the Bundle Bill Press part (BDS15, BDS16) sensors.
4. If no alien material exists, check whether the sensor is polluted
I330D [Entry In/Out]Media remain in Bundle when inhaling the "1. Remove if any residue in bundle(1) module.2. Clean if any contamination of
media (inducing discharge). sensor in bundle(1) module inside."
I330E [Entry In/Out]Media do not remain in Bundle when 1. Check the inside of the Bundle(1).
inhaling the media (inducing re-inhale). 2. Remove the notes and alien materials in the Bundle(1).
3. If no alien material exists, check whether the sensor in the Bundle(1) is polluted.

I330F [Entry In/Out] Sensor fault when preparing for 1. Check the inside of the Bundle(1).
separation of media. 2. Remove the notes and alien materials in the Bundle entry part (BDS01, BDS02)
sensors.
3. If no alien material exists, check whether the sensor is polluted
I3310 [Entry In/Out]When trying to discharge the media, the 1. Check the inside of the Bundle(1).
number of retries exceeds the limit. 2. Open the separation part of SCM and Bundle and then remove residual
banknotes and the alien materials.
3. If no alien material exists, check whether the sensor in the Bundle(1) is polluted.

© Hyosung TNS Inc. All Rights Reserved. 389


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I3312 [Entry In/Out] Fault of receiving media returned due to 1. Open the door at the Bundle side and remove the residual media.
low-speed moving path up. 2. Check and remove the alien materials in the Bundle low-speed wheel position
control (BDS14) sensor.
3. If no alien material exists, check whether the sensor is polluted
4. Initialize the device.
I3315 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I3318 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I3319 [Entry In/Out]BDS06 Dark Timeout when performing 1. Execute CCIM initialization.
low-speed moving path down. 2. Check whether the sensor (BDS06) detecting the Bundle low-speed moving path
media is polluted when the same error occurs after initialization.
I3322 [Entry In/Out]BDM03 Motor do not run. 1. Check BDM03 Motor Operation.
I3324 [Entry In/Out]BDM05 Motor do not run. 1. Check BDM05 BillPress Motor Operation.
I3325 [Entry In/Out]Detect Short Note Entry(Under 110mm 1.No actions taken
one note, then BDS07,05 Dark / BDS01,02,03,04 Light)

I3331 [Entry In/Out]Bundle Align Sensor(BDS13) Dark fault 1. Check Alignment Sensor and Motor in Bundler module.
2. Check the inside of the Bundle(1).
3. Remove the alien materials in the Bundle(1).
4. If no alien material exists in the Bundle(1),
Check and remove the alien materials in the internal sensors.
5. If no alien material exists, check whether the Bundle sensor is polluted
I3332 [Entry In/Out]Bundle Align Sensor(BDS13) Light fault 1. Check Alignment Sensor and Motor in Bundler module.
2. Check the inside of the Bundle(1).
3. Remove the alien materials in the Bundle(1).
4. If no alien material exists in the Bundle(1),
Check and remove the alien materials in the internal sensors.
5. If no alien material exists, check whether the Bundle sensor is polluted
I3335 [Entry In/Out]WET NOTE detected 1. Check the inside of the Bundle(1).
2. Remove the alien materials in the Bundle(1).
3. If no alien material exists in the Bundle(1),
Check and remove the alien materials in the internal sensors.
4. If no alien material exists, check whether the Bundle sensor is polluted
I3336 [Entry In/Out]METAL detected 1. Check the inside of the Bundle(1).
2. Remove the alien materials in the Bundle(1).
3. If no alien material exists in the Bundle(1),
Check and remove the alien materials in the internal sensors.
4. If no alien material exists, check whether the Bundle sensor is polluted
I3340 [Entry In/Out] BDS07 Light fault when preparing for 1. Check the inside of the Bundle(1).
separation of media. 2. Remove the notes and alien materials in the Bundle(1).
3. If no alien material exists in the Bundle(1), check and remove the alien materials
in the internal sensors.
4. If no alien material exists, check whether the Bundle sensor is polluted
I334A [Entry In/Out]Bundle Sub action Timeout 1. Execute CCIM initialization action.
2. Reboot the system when the same error occurs after initialization.
I3360 [Entry In/Out]SCM and BC Part residual fault. 1. BC(3) and SCM(2) Open
2. Remove the notes and alien materials in the BC, SCM. and Bundle.
3. Check the BC and SCM Half Lock state.
4. If no alien material exists in the BC and SCM, check whether the SCM internal
media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I3370 [Entry In/Out] Detecting upward operation fail at the low 1. Check whether the Bundle low speed moving path(BDM02) is running.
speed moving path in throat part. 2. Reboot the system when the same error occurs.
3. Replace the motor and cables when the same error occurs after checking the
device.
I3371 [Entry In/Out] Detecting downward operation fail at the 1. Check whether the Bundle low speed moving path(BDM02) is running.
low speed moving path in throat part. 2. Reboot the system when the same error occurs.
3. Replace the motor and cables when the same error occurs after checking the
device.
I3372 [Entry In/Out] Sensor fail at the low speed moving path 1. Open the door at the Bundle side and remove the residual media.
in throat part. 2. Check and remove the alien materials in the Bundle low speed wheel position
control(BDS14) sensor.
3. If no alien material exists, check whether the sensor is polluted.
4. Initialize the device.
I3385 [Entry In/Out] CEN Bundle Detecting Error "1. Execute CCIM initialization action. 2. Check the Bundle low speed moving
path(BDM02) and BDS03, BDS13 Sensor Status."

© Hyosung TNS Inc. All Rights Reserved. 390


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I33D2 [Entry In/Out]Ultrasonic sensor does not operate. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
3. Check whether the SCM internal ultrasonic sensor (FDS06) is polluted when the
same error occurs after rebooting.
I33D3 [Entry In/Out]BC Task Timeout. 1. Check the cable connecting between Main and BC (Connector CN37).
I33F0 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I33FF [Entry In/Out]Bundle Module force shutdown. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I3401 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I3402 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I3403 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I3404 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I3405 [Entry In/Out]The limit of retries to acquire the BC data 1. Check the cable connecting between Main and BC (Connector CN37).
has been exceeded.
I3406 [Entry In/Out] BC response command error. 1. Check the cable connecting between Main and BC (Connector CN37).
I3407 [Entry In/Out]Anomaly of Checksum(BCC) for BC 1. Check the cable connecting between Main and BC (Connector CN37).
reception.
I3501 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I3502 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I3503 [Entry In/Out]Escrow entry (ESS03, ESS04) residual 1. Open the Escrow Part(12).
fault when preparing for media winding when Escrow 2. Remove the media at the Escrow Drum residual check (ESS03) and output
has the media check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I3504 [Entry In/Out]Tape End (ESS07) detection fault when 1. Open the Escrow Part(12).
preparing for media winding when Escrow has media. 2. Manually remove media from Escrow.
3. Initialize.
I3505 [Entry In/Out]Escrow entry (ESS03, ESS04) residual 1. Open the Escrow Part(12).
fault when preparing for media winding when Escrow 2. Remove the media at the Escrow Drum residual check (ESS03) and output
has no media check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I3506 [Entry In/Out]Escrow internal (ESS01,02,03,04) 1. Open the Escrow Part(12).
residual fault when preparing for media winding when 2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03, ESS04) and
Escrow has no media the pollution.
3. Execute CCIM initialization.
I3507 [Entry In/Out]Residual media at the Escrow entry part 1. Open the Escrow Part(12).
(ESS03, ESS04) when preparing for media output 2. Remove the media at the Escrow Drum residual check (ESS03) and output
check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I3508 [Entry In/Out]Escrow Tape Start(ESS06) detection fault 1. Open the Escrow part (12) and remove the ESS06 media and pollution.
when preparing for media output. 2. Rotate the Escrow Knob in clock-wise three times.
3. Execute CCIM initialization.
I3509 [Entry In/Out]Residual media at the Escrow entry part 1. Open the Escrow Part(12).
(ESS03, ESS04) when resetting the Escrow Mode 2. Remove the media at the Escrow Drum residual check (ESS03) and output
check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I350A [Entry In/Out]Residual media at the Escrow (ESS01, 1. Open the Escrow Part(12).
ESS02, ESS03, ESS04) when reset the Escrow mode 2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03, ESS04) and
the pollution.
3. Execute CCIM initialization.
I350B [Entry In/Out] Residual media at the Escrow output 1. Open the Escrow Part(12).
check sensor before the Trigger sensor detects when 2. Remove the media at the Escrow entry (FDS15) and output check (ESS04)
winding the media. sensor part and the pollution.
3. Execute CCIM initialization.
I350C [Entry In/Out]Escrow Tape End (ESS07) detection fault 1. Open the Escrow part (12) and remove the ESS07 media and pollution.
when executing media winding. 2. Rotate the Escrow Knob in counterclock-wise three times.
3. Execute CCIM initialization.
I350D [Entry In/Out]Escrow Full (ESS05) detection fault when 1. Open the Escrow part (12) and remove the ESS05 media and pollution.
executing media winding. 2. Rotate the Escrow Knob in counterclock-wise three times.
3. Execute CCIM initialization.

© Hyosung TNS Inc. All Rights Reserved. 391


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I350E [Entry In/Out]Light jam at the Escrow output check 1. Open the Escrow Part(12).
sensor (ESS04) when executing media winding. 2. Remove the media between the Escrow entry (FDS15) and output check
(ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I350F [Entry In/Out]Dark jam at the Escrow output check 1. Open the Escrow Part(12).
sensor (ESS04) when executing media winding. 2. Remove the ESS04 media and pollution.
3. Execute CCIM initialization.
I3510 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I3511 [Entry In/Out]Jam between the Escrow entry sensor 1. Open the Escrow Part(12).
(ESS04) and (FDS15) while storing the media. 2. Remove the media at the Escrow entry (FDS15) and output check (ESS04)
sensor part and the pollution.
3. Execute CCIM initialization.
I3512 [Entry In/Out]Jam between the Escrow entry (ESS04) 1. Open the Escrow Part(12).
and (FDS15) when processing dram full while storing 2. Remove the media at the Escrow entry (FDS15) and output check (ESS04)
the media. sensor part and the pollution.
3. Execute CCIM initialization.
I3513 [Entry In/Out]Escrow Tape End (ESS07) detection fault 1. Open the Escrow part (12) and remove the ESS07 media and pollution.
when executing media winding. 2. Rotate the Escrow Knob in counterclock-wise three times.
3. Execute CCIM initialization.
I3514 [Entry In/Out]Escrow Full (ESS05) detection fault when 1. Open the Escrow part (12) and remove the ESS05 media and pollution.
storing additional media while terminating media 2. Rotate the Escrow Knob in counterclock-wise three times.
winding. 3. Execute CCIM initialization.
I3515 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I3516 [Entry In/Out] Residual detection (ESS03) Jam before 1. Open the Escrow Part(12).
Escrow Drum when outputting the media. 2. Remove the ESS03 media and pollution.
3. Execute CCIM initialization.
I3517 [Entry In/Out]Light jam at the Escrow output check 1. Open the Escrow Part(12).
sensor (ESS04) when outputting the media. 2. Remove the ESS04 media and pollution.
3. Execute CCIM initialization. 4. Check the Escrow Drum running motor (ESM01).

I3518 [Entry In/Out]Residual media in the Escrow (ESS01, 1. Open the Escrow Part(12).
ESS02) after outputting the media. 2. Remove the ESS01 and ESS02 media and pollution.
3. Execute CCIM initialization.
I3519 [Entry In/Out] Escrow Trigger2 (ESS04) is not detected 1. Open the Escrow Part(12).
and timeout occurs when outputting the media. 2. Remove the ESS04 media and pollution.
3. Execute CCIM initialization. 4. Check the Escrow Drum running motor (ESM01).

I351A [Entry In/Out] Residual detection sensor (ESS03) Jam 1. Open the Escrow Part(12).
before Escrow Drum when outputting the media. 2. Remove the ESS03 media and pollution.
3. Execute CCIM initialization.
I351B [Entry In/Out]Escrow output check sensor (ESS04) jam 1. Open the Escrow Part(12).
when outputting the media. 2. Remove the ESS04 media and pollution.
3. Execute CCIM initialization.
I351C [Entry In/Out]Residual media in the Escrow (ESS01, 1. Open the Escrow Part(12).
ESS02) after outputting the media. 2. Remove the ESS01 and ESS02 media and pollution.
3. Execute CCIM initialization.
I3520 [Entry In/Out]Tape Start (ESS06) detection fault in 1. Open the Escrow Part(12).
Escrow Drum winding. 2. Remove the ESS06 media and pollution.
3. Check Motor (ESM01)
4. Execute CCIM initialization.
I3521 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I3522 [Entry In/Out]Tape Start (ESS06) is not light-detected in 1. Open the Escrow Part(12).
Escrow Drum winding. 2. Remove the ESS06 media and pollution.
3. Check Motor (ESM01)
4. Execute CCIM initialization.
I3523 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I3524 [Entry In/Out]Residual media at the Escrow entry part 1. Open the Escrow Part(12).
(ESS03, ESS04) when detecting tape start after 2. Remove the media at the Escrow Drum residual check (ESS03) and output
rewinding the Escrow check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I3525 [Entry In/Out]Tape Start (ESS06) is not light-detected in 1. Open the Escrow Part(12).
Escrow Drum rewinding. 2. Remove the ESS06 media and pollution.
3. Check Motor (ESM01)
4. Execute CCIM initialization.

© Hyosung TNS Inc. All Rights Reserved. 392


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I3526 [Entry In/Out]Residual media at the Escrow entry part 1. Open the Escrow Part(12).
(ESS03, ESS04) when detecting tape start after 2. Remove the media at the Escrow Drum residual check (ESS03) and output
rewinding the Escrow Drum check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I3527 [Entry In/Out]Residual media at the Escrow entry part 1. Open the Escrow Part(12).
(ESS03, ESS04) before detecting tape end after 2. Remove the media at the Escrow Drum residual check (ESS03) and output
winding the Escrow Drum check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I3528 [Entry In/Out]Tape End (ESS07) is not detected in 1. Open the Escrow Part(12).
Escrow Drum rewinding 2. Remove the ESS07 media and pollution.
. 3. Check Motor (ESM01)
4. Execute CCIM initialization.
I3529 [Entry In/Out]The Escrow Drum hole is not detected on 1. Open the Escrow Part(12).
the home position (ESS01, ESS02). 2. Remove the ESS01 and ESS02 media and pollution.
. 3. Execute CCIM initialization.
I352A [Entry In/Out]The Escrow Drum hole is not detected on 1. Open the Escrow Part(12).
the home position (ESS01, ESS02). 2. Remove the ESS01 and ESS02 media and pollution.
. 3. Execute CCIM initialization.
I352B [Entry In/Out] When both of Escrow Tape Start (ESS06) 1. Open the Escrow Part(12).
sensor and the End sensor are detected 2. Remove the ESS06 and ESS07 media and pollution.
simultaneously 3. Execute CCIM initialization.
.
I352C [Entry In/Out]When checking the residual in the Escrow 1. Open the Escrow Part(12).
and tape end (ESS07) is detected so that retry is made, 2. Remove the ESS07 media and pollution.
the number of retries exceeds the limit. 3. Execute CCIM initialization.
.

I352D [Entry In/Out]Empty (ESS01, ESS02) Light is not 1. Open the Escrow Part(12).
detected while checking the residual in the Escrow. 2. Remove the ESS01 and ESS02 media and pollution.
. 3. Execute CCIM initialization.
I352E [Entry In/Out]The residual before the Escrow entry or 1. Open the Escrow Part(12).
Drum is detected (ESS04, ESS03) while winding the 2. Remove the media at the Escrow Drum residual check (ESS03) and output
media.(Cash mode) check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I352F [Entry In/Out]The residual before the Escrow entry or 1. Open the Escrow Part(12).
Drum is detected (ESS04, ESS03) while winding the 2. Remove the media at the Escrow Drum residual check (ESS03) and output
media.(Check mode) check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I3530 [Entry In/Out]The residual before the Escrow entry or 1. Open the Escrow Part(12).
Drum is detected (ESS04, ESS03) while rewinding the 2. Remove the media at the Escrow Drum residual check (ESS03) and output
media.(Cash mode) check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I3531 [Entry In/Out]The residual before the Escrow entry or 1. Open the Escrow Part(12).
Drum is detected (ESS04, ESS03) while rewinding the 2. Remove the media at the Escrow Drum residual check (ESS03) and output
media.(Check mode) check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I3580 [Entry In/Out]Receives a command which says to 1. Check Sensor (Escrow entry (FDS15) and output check (EES04) sensor)
unwind the roll of the Escrow until exceeding the 2. Execute initialization.
number of winding media.
I35F1 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I3602 [Entry In/Out]Batch moving stage down fail. 1. Check whether the reject batch return stage down detection (RJS07) sensor is
normally running.
2. Check whether the multiple return clamp motor (RJM01) is running.
I3603 [Entry In/Out]Batch moving stage up fail. 1. Check whether the reject batch return stage up detection (RJS06) sensor is
normally running.
2. Check whether the multiple return clamp motor (RJM01) is running.
I3604 [Entry In/Out]Batch moving stage sensor fault. 1. Check whether the reject batch return stage down detection (RJS07) sensor is
normally running.
2. Check whether the multiple return clamp motor (RJM01) is running.
I3605 [Entry In/Out]The media at the reject part is not moved 1. Reject Door(9) Open
to the Bundle output check sensor (RJS09) within a 2. Remove the notes and alien materials in the Reject.
specified time. 3. If no alien material exists, check whether the Reject part sensors (RJS01,
RJS02, RJS03, RJS04, RJS05, RJS08, RJS09) and the sensor (RJS10) detecting
the media residual at the reject output are polluted.

© Hyosung TNS Inc. All Rights Reserved. 393


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I3606 [Entry In/Out]After moving the media at the Reject part 1. Reject Door(9) Open
to the Bundle, the media remains at the Reject part. 2. Remove the notes and alien materials in the Reject.
3. If no alien material exists, check whether the Reject part sensors (RJS01,
RJS02, RJS03, RJS04, RJS05, RJS08, RJS09) and the sensor (RJS10) detecting
the media residual at the reject output are polluted.
I3607 [Entry In/Out] Before moving the media at the Reject to 1. Check the inside of the Bundle(1).
the Bundle, the billpress of the Bundle part is not 2. Remove the alien materials of the Billpress.
moved to the Reject position. 3. If no alien material exists in the Billpress,
Check and remove the alien materials in the Bundle Bill Press part (BDS15,
BDS16) sensors.
4. If no alien material exists, check whether the sensor is polluted.
I3608 [Entry In/Out]When media are piled at the Reject part, 1. Remove the notes and alien materials in the Reject output check sensor
jam occurs at the Reject output check sensor (RJS08). (RJS08).
2. If no alien material exists, check whether the sensor is polluted.
I3609 [Entry In/Out]Alien media have sequentially entered to 1. Reject Door(9) Open
the Reject part. 2. Remove the notes and alien materials in the Reject.
3. If no alien material exists, check whether the Reject output check sensor
(RJS08) is polluted.
I360A [Entry In/Out]When media abnormally access and are 1. Remove the notes and alien materials in the Reject output media residual sensor
piled at the Reject part, the residual media exist at the (RJS10).
Reject part (RJS10 Dark). 2. If no alien material exists, check whether the sensor is polluted.
I360B [Entry In/Out]When media abnormally access and are 1. Remove the notes and alien materials in the Reject output check sensor
piled at the Reject part, the residual media exist at the (RJS08).
Reject part (RJS08 Dark). 2. If no alien material exists, check whether the sensor is polluted.
I360C An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I36F1 [Entry In/Out]Reject Module force shutdown. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I3702 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I3703 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I3704 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I3706 [Entry In/Out]MICR Moving Header Home Position 1. Check MICR RCM01 Motor(5) operation and alien materials.
(RCS02) Dark is not detected when Moving Header is 2. If the same fault continuously occurs after checking the device, replace the
moving to home position. Recognition(5) Module.
I3707 [Entry In/Out] MICR Moving Header Home Position 1. Check MICR RCM01 Motor(5) operation and alien materials.
(RCS02) Light is not detected while initializing MICR. 2. Check the cable connected to Moving Header home position(RCS02) sensor.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.

I3708 An internal program error of the device. 1. Execute CCIM initialization.


2. Reboot the system when the same error occurs after initialization.
I3709 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I370A An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I370B [Entry In/Out]Jam occurs at the Recog entry sensor 1. Remove the internal media and alien materials in the Recognition(5).
(RCS01) when executing MICR. 2. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I3801 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I3802 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I3803 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I3804 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I3805 [Entry In/Out]Bundle part operation timeout "1. Remove if any residue in bundle(1) module, printer (10, 11) module, or
cassette(14, 15).2. Clean if any contamination of sensors in bundle module.3.
Execute initialization."
I3806 [Entry In/Out]Reject Part residual fault 1. Open the door of Reject(9) part and remove the residual media.
2. Execute initialization.
I3807 [Entry In/Out]Retract Box is not on the home position. 1. Check whether the Retract Box(13) is on the home position.
2. Execute initialization.
I3808 [Entry In/Out] Media remains at the first drive part and 1. Remove the residual media at the SCM(2) and BC(3).
the BC part or the BC is open. 2. Execute initialization.

© Hyosung TNS Inc. All Rights Reserved. 394


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I3809 [Entry In/Out]Alignment Part residual fault 1. Alignment(4) part residual media
2. Execute initialization.
I380A [Entry In/Out]Recognition Part residual fault 1. Remove the residual media at the Recognition(5).
2. Execute initialization.
I380B [Entry In/Out]Media remaining at the BM2 connection 1. Open the BM2(7) and remove the residual media at the moving path.
part 2. Execute initialization.
I380C [Entry In/Out] Media remaining at the 3-Way Gate 1 1. Open the BM2(7) and remove the residual media at the moving path (7, 8).
2. Execute initialization.
I380D [Entry In/Out] Media remaining at the 3-Way Gate 2 1. Open the BM2(12) and remove the residual media at the moving path (8, 10).
2. Execute initialization.

I380E [Entry In/Out]Media remaining at the BM2 connection 1. Open the BM2(12) and remove the residual media at the moving path (10, 12).
part 2. Execute initialization.

I380F [Entry In/Out]Media remaining at the Retract entry 1. Remove the residual media at the RT box entry (11).
2. Execute initialization.
I3810 [Entry In/Out]Media remaining at the Cassette1 entry 1. Open the BM2(7) and remove the residual media at the moving path (6) and
Cassette1(14) entry.
2. Execute initialization.
I3811 [Entry In/Out]Media remaining at the Cassette2 entry 1. Remove the residual media at the Cassette2 entry (11).
2. Execute initialization.
I3812 [Entry In/Out]Cassette1 is not on the home position. 1. Check whether the Cassette1(14) is on the home position.
2. Execute initialization.
I3813 [Entry In/Out]No Cassette. 1. Check whether the Cassette1(14) and the Cassette2(15) are on the home
position.
2. Execute initialization.
I3814 [Entry In/Out]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I3815 [Entry In/Out]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I3816 [Entry In/Out]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I3817 [Entry In/Out]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I3818 [Entry In/Out]Timeout occurs in operation. "1. Remove if any residue in modules. 2. Check and locking state of modules and
close them firmly.2. Execute initialization."
I3819 [Entry In/Out]Failed to inhale the media. 1. Remove the residual media in the device.
2. Execute initialization.
I381B [Entry In/Out]Timeout occurs in operation. "1. Remove if any residue in bundle module.2. Clean if any contamination on
sensors in bundle module.3. Execute initialization."
I381C [Entry In/Out] Fault of retrying when BC version read 1. Check the cable connecting between Main and BC (Connector CN37).
does not respond.
I381D [Deposit Count/Check]BC version read does not 1. Check the cable connecting between Main and BC (Connector CN37).
respond.
I381E [Entry In/Out]BC double sensor fault when performing 1. Execute CCIM initialization.
Set CCIM Index. 2. Reboot the system when the same error occurs after initialization.
I381F [Entry In/Out]BC UV sensor fault when performing Set 1. Execute CCIM initialization.
CCIM Index. 2. Reboot the system when the same error occurs after initialization.
I3823 [Entry In/Out]BC Cover Open fault. 1. Remount the BC Cover(3) and execute initialization.
2. If the fault is not recovered, reboot the system.
I3829 [Entry In/Out]Media remaining at the Bundle "1. Remove if any residue or dirt in bundle(1) module.2. Clean if any contamination
of sensors in bundle(1) module inside."
I382A [Entry In/Out]Error in processing the number of papers 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving
at the Reject part path (8, 9, 10).
2. Execute initialization.
I382B [Entry In/Out]Error in processing the number of papers 1. Open the BM2(12) and remove the residual media at the moving path (8, 10,
at the Escrow part 12).
2. Execute initialization.
I382C [Entry In/Out]Timeout occurs in operation. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9).
2. Execute initialization.
I382D [Entry In/Out]Timeout occurs in operation. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9).
2. Execute initialization.
I382E [Entry In/Out]Timeout occurs in operation. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9).
2. Execute initialization.
I382F [Entry In/Out]Timeout occurs in operation. 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving
path (8, 9, 10).
2. Execute initialization.

© Hyosung TNS Inc. All Rights Reserved. 395


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I3830 [Entry In/Out]Timeout occurs in operation. 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving
path (8, 9, 10).
2. Execute initialization.
I3831 [Entry In/Out]Media remaining at the Escrow and Reject 1. Open the BM2(12) and remove the residual media at the moving path (8, 9, 10,
12).
2. Execute initialization.
I3832 [Entry In/Out]BM2 moving part is open. 1. Check the BM2(7) Lock state.
2. Execute initialization.
I3833 [Entry In/Out]BM3 moving part is open. 1. Check the BM2(7) Lock state.
2. Execute initialization.
I3834 [Entry In/Out]CCIM is not detected on the home 1. Mount the CCIM on the home position.
position.
I3835 [Entry In/Out]SCM Cover Open 1. Check the SCM(2) Lock state.
2. Execute initialization.
I3836 [Entry In/Out]Cassette2 is not on the home position. 1. Check whether the Cassette2(15) is on the home position.
2. Execute initialization.
I383A [Entry In]CCIM32 EVO CST install signal is detected at 1. If EVO CST is installed, find CN58 connector on mainboard and then insert exact
none CCIM32 board. cable.
2. If EVO CST is not installed, repair the mainboard.
I3841 [Entry In/Out]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I3842 [Entry In/Out]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I3843 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I3844 [Entry In/Out]Media remaining at the Print part 1. Open the BM2(12) and remove the residual media at the moving path (10, 11).
2. Execute initialization.

I3845 [Entry In/Out]Media remaining at the Print part 1. Open the BM2(12) and remove the residual media at the moving path (10, 11).
2. Execute initialization.

I3846 [Entry In/Out]INK cartridge assy is not on the home 1. Mount the INK cartridge ASSY on the home position.
position.
I3851 [Entry In/Out]ALG, Recog moving path motors do not 1. Remove the residual media in the device.
run. 2. Execute initialization.
I3852 [Entry In/Out]PRT, RT Box, Reject entry part motors do 1. Remove the residual media in the device.
not run. 2. Execute initialization.
I3855 [Entry In/Out]Media remain on the moving path. 1. Remove the residual media in the device.
2. Execute initialization.
I3859 [Entry In/Out]Media remain on the moving path. 1. Remove the residual media in the device.
2. Execute initialization.
I385A [Entry In/Out] The number of notes in the cassette is 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
not consistent. 2. Execute initialization.

I385B [Entry In/Out] The number of notes in the cassette is 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
not consistent. 2. Execute initialization.

I385C [Entry In/Out]The number of notes in the RT box is not 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
consistent. 2. Execute initialization.

I385D [Entry In/Out] The number of notes passed 3Way- 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
Gate1 and 2 is not consistent. 2. Execute initialization.

I3861 [Entry In/Out]RT Box Full. 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
2. Remove the notes in the Retract Box.
3. Execute initialization.

I3862 [Entry In/Out]Media remain on the moving path. 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
2. Remove the notes in the Retract Box.
3. Execute initialization.

I3866 [Entry In/Out] Timeout of the 3Way-Gate1 and 2 1. Open the BM2(7) and remove the residual media at the moving path (7, 8).
operation occurs. 2. Open the door of Reject(9) part and remove the residual media.
3. Open the BM2(12) and remove the residual media at the moving path (10, 11).
4. Execute initialization.

I3867 [Entry In/Out]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.

© Hyosung TNS Inc. All Rights Reserved. 396


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I3868 [Entry In/Out]Timeout of forced inhale at the Bundle 1. Remove the residual media in the device.
part 2. Execute initialization.
I3869 [Entry In/Out]CST2 operation timeout (Bundle->Escrow- 1. Remove the residual media in the device.
>CST2) 2. Execute initialization.
I386A [Entry In/Out]Timeout occurs while resetting in Bundle 1. Remove the residual media in the device.
mode (Retract) 2. Execute initialization.
I386B [Entry In/Out]Timeout occurs during preparing for CST2 1. Remove the residual media in the device.
store 2. Execute initialization.
I386C [Entry In/Out]Timeout occurs while resetting in Bundle 1. Remove the residual media in the device.
mode (CST2) 2. Execute initialization.
I386D [Entry In/Out]CST1 store timeout (Escrow->CST2) 1. Remove the residual media in the device.
2. Execute initialization.
I386E [Entry In/Out]CST2 store timeout (Escrow->CST2) 1. Remove the residual media in the device.
2. Execute initialization.
I386F [Entry In/Out]Timeout of checking residual media in 1. Remove the residual media in the device.
Bundle occurs during initialization. 2. Execute initialization.
I3870 [Entry In/Out]An internal program error of the device 1. Remove the residual media at the Escrow part (12).
2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03) and the
pollution.
3. If no alien material exists, check whether the sensor is polluted.
4. Execute CCIM initialization.
I3871 [Entry In/Out]An internal program error of the device 1. Remove the residual media in the device.
2. Execute initialization.
I3872 [Entry In/Out]Detects residual media at the Reject part 1. Remove the residual media in the device.
2. Execute initialization.
I3879 [Entry In/Out]A fault occurs while preparing for BC part. 1. Remove the residual media in the device.
2. Check the BC Cover(3) Lock state.
3. Execute initialization.
I387A [Entry In/Out]BC response timeout. 1. Check the cable connecting between Main and BC (Connector CN37).
I387B [Entry In/Out] The number of notes which have passed 1. Remove the residual media in the device.
BC is not consistent with that of Escrow and Reject. 2. Check the BC Cover(3) Lock state.
3. Execute initialization.
I387C [Entry In/Out]BC operation is not completed. 1. Remove the residual media in the device.
2. Check the BC Cover(3) Lock state.
3. Execute initialization.
I38C0 [Entry In/Out]CCIM32 I/F was changed without setting. 1. System restart

I38E0 [Entry In/Out]Anomaly of check information 1. Remove the residual media in the device.
2. Execute initialization.
I38F1 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I38FF [Entry In/Out] Failed to move to 3-Way 1 or 3-Way 2 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving
Gate position path (7, 8, 9, 10).
2. Execute initialization.
I3B01 [Entry In/Out] Jam at the BC entry sensor 1. Open the BC cover(3) and remove the residual media and alien materials.
(BCS01,BCS02). 2. Check the BC Lock state.
I3B02 [Entry In/Out] Jam at the Align detection sensor 1. Open the alignment(4) cover and remove the residual media and alien materials.
(AAS02). 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I3B03 [Entry In/Out] Jam at the Align detection sensor 1. Open the alignment(4) cover and remove the residual media and alien materials.
(AAS03). 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I3B04 [Entry In/Out] Jam at the Recog detection sensor 1. Remove the internal media and alien materials in the Recognition(5).
(RCS01). 2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I3B05 [Entry In/Out] Jam at the Align detection sensor 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
(AAS05) media and alien materials.
2. Initialize the device.
6. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I3B06 [Entry In/Out] Jam at the Align detection sensor 1. Open the alignment(4) cover and remove the residual media and alien materials.
(AAS06). 2. Initialize the device.
3. Check the alignment(4) cover lock state.

© Hyosung TNS Inc. All Rights Reserved. 397


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I3B07 [Entry In/Out]Jam at Recog exit moving path sensor 1. Open the BM2(7) Upper Guide and remove the residual media and alien
(FDS07) material.
2. Open the BM5 moving path to remove the residual media.
I3B09 [Entry In/Out]Jam at Recog exit moving path sensor 1. Open the BM2(7) and then remove the residual media and alien materials.
(FDS07). 2. Check the 3Way-Gate1 operation state (FDM06)
I3B12 [Entry In/Out]Jam at the 3Way2 control sensor (FDS12) 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I3B15 [Entry In/Out]Jam at Escrow entry sensor (FDS15) 1. Open the BM6 moving path and then remove the residual media and alien
materials.
I3B16 [Entry In/Out]Jam at RT Box entry detection sensor 1. Open the BM3 moving path and then remove the residual media and alien
(FDS16) materials.
2. Check the arrangement state of banknotes in the RT box.
I3B18 [Entry In/Out]Jam at Cassette1 entry detection sensor 1. Open the BM2(7) and remove the residual media at the moving path (6) and
(FDS18) Cassette1(14) entry.
2. Execute initialization.
I3B19 [Entry In/Out]Jam at Cassette2entry detection sensor 1. Remove the residual media at the Cassette2 entry (11).
(FDS19) 2. Execute initialization.
I3B21 [Entry In/Out] Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I3B22 [Entry In/Out] Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I3B23 [Entry In/Out] Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I3B24 [Entry In/Out] Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I3B25 [Entry In/Out] Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I3B26 [Entry In/Out] Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I3B27 [Entry In/Out] Jam at the BC entry sensor (BCS01). 1. Open the BC cover(3) and remove the residual media and alien materials.
2. Check the BC Lock state.
I3B28 [Entry In/Out] Jam at the BC entry sensor (BCS02). 1. Open the BC cover(3) and remove the residual media and alien materials.
2. Check the BC Lock state.
I3B29 [Entry In/Out] Jam at the BC entry sensor 1. Open the BC cover(3) and remove the residual media and alien materials.
(BCS01,BCS02). 2. Check the BC Lock state.
I3B2A [Entry In/Out]Jam at Escrow entry sensor (FDS15) 1. Open the BM4 moving path and then remove the residual media and alien
materials.
I3B2B [Entry In/Out]Jam at the Align entry detection sensor 1. Open the alignment(4) cover and remove the residual media and alien materials.
(AAS06). 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I3B2C [Entry In/Out]Align detection sensor (AAS05) jam 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I3B2D [Entry In/Out]Align detection sensor (AAS03) jam. 1. Open the alignment(4) cover and remove the residual media and alien materials.
2. Initialize the device.
3. Check the alignment(4) cover lock state.

I3B2E [Entry In/Out]Recog detection sensor (RCS01) jam. 1. Remove the internal media and alien materials in the Recognition(5).
2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I3B2F [Entry In/Out]Jam at Recog exit moving sensor 1. Open the BM2(7) Upper Guide and remove the residual media and alien
(FDS07) material.
2. Open the BM3 moving path to remove the residual media.
I3B30 [Entry In/Out]Jam at Recog exit moving sensor 1. Open the BM2(7) Upper Guide and remove the residual media and alien
(FDS23). material.
2. Open the BM3 moving path to remove the residual media.
I3B31 [Entry In/Out]Jam at the second moving path sensor 1. Open the BM2(7) and then remove the residual media and alien materials.
(FDS09). 2. Check the 3Way-Gate1 operation state (FDM06)
I3B32 [Entry In/Out]Jam at the 3Way2 control sensor (FDS12) 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I3B33 [Entry In/Out]Jam at Cassette1 entry detection sensor 1. Open the BM2(7) and remove the residual media at the moving path (6) and
(FDS18) Cassette1(14) entry.
2. Execute initialization.

© Hyosung TNS Inc. All Rights Reserved. 398


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I3B34 [Entry In/Out]Jam at the sensor (NCS07) detecting the 1. Check residual media or alien materials at the Cassette1(14) entry and remove
number of papers which enter into the Cassette1. those.

I3B35 [Entry In/Out]Reject detection sensor (RJS08 jam. 1. Remove the residual media in the device.
2. Execute initialization.
I3B36 [Entry In/Out]Print detection sensor (PRS01) jam. 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I3B37 [Entry In/Out]Jam at RT Box entry detection sensor 1. Open the BM3 moving path and then remove the residual media and alien
(FDS16) materials.
2. Check the arrangement state of banknotes in the RT box.
I3B38 [Entry In/Out]Jam at RT Box full sensor (RTS02) jam 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
2. Remove the notes in the Retract Box.
3. Execute initialization.

I3B39 [Entry In/Out]Jam at Cassette2entry detection sensor 1. Remove the residual media at the Cassette2 entry (11).
(FDS19) 2. Execute initialization.
I3B3A [Entry In/Out]Jam at the sensor (CCS07) detecting the 1. Check residual media or alien materials at the Cassette2(15) entry and remove
number of papers which enter into the Cassette2. those.

I3C01 [Entry In/Out]FDS01 Light Time out(280ms) fault when 1. Check the inside of the Bundle(1).
separating media. 2. Remove the notes and alien materials in the Bundle(1).
3. If no alien material exists in the Bundle(1),
Check and remove the alien materials in the internal sensors.
4. If no alien material exists, check whether the Bundle sensor is polluted
I3C02 [Entry In/Out]FDS02 Light Timeout(88ms) fault when 1. SCM(2) Open
separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor and the Bundle.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I3C03 [Entry In/Out]FDS03 Light Timeout(500ms) fault when 1. SCM(2) Open
separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I3C04 [Entry In/Out]FDS04 Light Timeout(500ms) fault when 1. SCM(2) Open
separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I3C05 [Entry In/Out]FDS05 Light Timeout(88ms) fault when 1. SCM(2) Open
separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor and the Bundle.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I3C06 [Entry In/Out]FDS03, 04 Light Timeout(500ms) fault 1. SCM(2) Open
when separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I3C07 [Entry In/Out]BCS01 Light Timeout(500ms) fault when 1. SCM(2) Open
separating media. 2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I3C08 [Entry In/Out]BCS02 Light Timeout(500ms) fault when 1. SCM(2) Open


separating media. 2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

© Hyosung TNS Inc. All Rights Reserved. 399


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I3C09 [Entry In/Out]BCS01,BCS02 Light Timeout(500ms) fault 1. SCM(2) Open
when separating media. 2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I3C0A [Entry In/Out]FDS15 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I3C0B [Entry In/Out]Align entry detection sensor (AAS06) is 1. BC(3) and SCM(2) Open
not reached (Light JAM) when separating media. 2. Remove the notes and alien materials in the BC, SCM. and Bundle.
3. Check the BC and SCM Half Lock state.
4. If no alien material exists in the BC and SCM, check whether the SCM internal
media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I3C0C [Entry In/Out]AAS05 Light Timeout fault 1. Alignment(4) Open


2. Alignment(4) part residual media
I3C0D [Entry In/Out]AAS03 Light Timeout fault 1. Alignment(4) Open
2. Alignment(4) part residual media
I3C0E [Entry In/Out]RCS01 Light Timeout fault 1. Alignment(4) Open
2. Alignment(4) part residual media
I3C0F [Entry In/Out]FDS07 Light Timeout fault 1. Remove the internal media and alien materials in the Recognition(5).
2. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I3C10 [Entry In/Out]FDS23 Light Timeout fault 1. Remove the internal media and alien materials in the Recognition(5).
2. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I3C11 [Entry In/Out]FDS09 Light Timeout fault 1. Open the BM2(7) Upper Guide and remove the residual media and alien
material.
2. Open the BM3 moving path to remove the residual media.
I3C12 [Entry In/Out]FDS12 Light Timeout fault 1. Open the BM2(7) and then remove the residual media and alien materials.
2. Check the 3Way-Gate1 operation state (FDM06)
I3C13 [Entry In/Out]FDS18 Light Timeout fault 1. Open the BM2(7) and then remove the residual media and alien materials.
2. Check the 3Way-Gate1 operation state (FDM06)
I3C14 [Entry In/Out]NCS07 Light Timeout fault 1. Open the BM2(7) and remove the residual media at the moving path (6) and
Cassette1(14) entry.
2. Execute initialization.
I3C15 [Entry In/Out]RJS08 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I3C16 [Entry In/Out]PRS01 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I3C17 [Entry In/Out]FDS16 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I3C18 [Entry In/Out]RTS02 Light Timeout fault 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
2. Remove the notes in the Retract Box.
3. Execute initialization.

I3C19 [Entry In/Out]FDS19 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Execute initialization.
I3C1A [Entry In/Out]CCS07 Light Timeout fault 1. Check whether the Cassette2(11) is on the home position.
2. Execute initialization.
I3D01 [Entry In/Out]Error occurred by the notes disorder on 1. SCM(2) Open
the FDS01 2. Remove the notes and alien materials in the SCM. and Bundle.
I3D02 [Entry In/Out]Error occurred by the notes disorder on 1. SCM(2) Open
the FDS02 2. Remove the notes and alien materials in the SCM. and Bundle.
I3D03 [Entry In/Out]Error occurred by the notes disorder on 1. SCM(2) Open
the FDS03 2. Remove the notes and alien materials in the SCM. and Bundle.
I3D04 [Entry In/Out]Error occurred by the notes disorder on 1. SCM(2) Open
the FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I3D05 [Entry In/Out]Error occurred by the notes disorder on 1. SCM(2) Open
the FDS05 2. Remove the notes and alien materials in the SCM. and Bundle.
I3D06 [Entry In/Out]Error occurred by the notes disorder on 1. SCM(2) Open
the FDS03,FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I3D07 [Entry In/Out]Error occurred by the notes disorder on 1. Open the BC cover(3) and remove the residual media and alien materials.
the BCS01 2. Check the BC Lock state.

© Hyosung TNS Inc. All Rights Reserved. 400


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I3D08 [Entry In/Out]Error occurred by the notes disorder on 1. Open the BC cover(3) and remove the residual media and alien materials.
the BCS02 2. Check the BC Lock state.
I3D09 [Entry In/Out]Error occurred by the notes disorder on 1. Open the BC cover(3) and remove the residual media and alien materials.
the BCS01,BCS02 2. Check the BC Lock state.
I3D0A [Entry In/Out]Error occurred by the notes disorder on 1. Open the BM4 moving path and then remove the residual media and alien
the FDS15 materials.
I3D0B [Entry In/Out]Error occurred by the notes disorder on 1. Open the alignment(4) cover and remove the residual media and alien materials.
the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I3D0C [Entry In/Out]Error occurred by the notes disorder on 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
the AAS05 media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I3D0D [Entry In/Out]Error occurred by the notes disorder on 1. Open the alignment(4) cover and remove the residual media and alien materials.
the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I3D0E [Entry In/Out]Error occurred by the notes disorder on 1. Remove the internal media and alien materials in the Recognition(5).
the RCS01 2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I3D0F [Entry In/Out]Error occurred by the notes disorder on "1. Open the BM2(7) Upper Guide and remove the residual media and alien
the FDS07 material.2. Open the BM3 moving path to remove the residual media.3. Check
FDM05 solenoid and Gate."
I3D10 [Entry In/Out]Error occurred by the notes disorder on 1. Open the BM2(7) Upper Guide and remove the residual media and alien
the FDS23 material.
2. Open the BM3 moving path to remove the residual media.
I3D11 [Entry In/Out]Error occurred by the notes disorder on 1. Open the BM2(7) and then remove the residual media and alien materials.
the FDS09 2. Check the 3Way-Gate1 operation state (FDM06)
I3D12 [Entry In/Out]Error occurred by the notes disorder on 1. Open the third moving path (8) and then remove the residual media and alien
the FDS12 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I3D13 [Entry In/Out]Error occurred by the notes disorder on 1. Open the BM2(7) and remove the residual media at the moving path (6) and
the FDS18 Cassette1(14) entry.
2. Execute initialization.
I3D14 [Entry In/Out]Error occurred by the notes disorder on 1. Check residual media or alien materials at the Cassette1(14) entry and remove
the NCS07 those.
I3D15 [Entry In/Out]Error occurred by the notes disorder on 1. Remove the residual media in the device.
the RJS08 2. Execute initialization.
I3D16 [Entry In/Out]Error occurred by the notes disorder on 1. Open the third moving path (8) and then remove the residual media and alien
the PRS01 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I3D17 [Entry In/Out]Error occurred by the notes disorder on 1. Open the BM3 moving path and then remove the residual media and alien
the FDS16 materials.
2. Check the arrangement state of banknotes in the RT box.
I3D18 [Entry In/Out]Error occurred by the notes disorder on 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.

I3D19 [Entry In/Out]Error occurred by the notes disorder on 1. Remove the residual media at the Cassette2 entry (11).
the FDS19 2. Execute initialization.
I3D1A [Entry In/Out]Error occurred by the notes disorder on 1. Check residual media or alien materials at the Cassette2(15) entry and remove
the CCS07 those.
I3D33 [Entry In/Out]Continuous note gap disorder error on the 1. SCM(2) Open
FDS01 2. Remove the notes and alien materials in the SCM. and Bundle.
I3D34 [Entry In/Out]Continuous note gap disorder error on the 1. SCM(2) Open
FDS02 2. Remove the notes and alien materials in the SCM. and Bundle.
I3D35 [Entry In/Out]Continuous note gap disorder error on the 1. SCM(2) Open
FDS03 2. Remove the notes and alien materials in the SCM. and Bundle.
I3D36 [Entry In/Out]Continuous note gap disorder error on the 1. SCM(2) Open
FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I3D37 [Entry In/Out]Continuous note gap disorder error on the 1. SCM(2) Open
FDS05 2. Remove the notes and alien materials in the SCM. and Bundle.
I3D38 [Entry In/Out]Continuous note gap disorder error on the 1. SCM(2) Open
FDS03,FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I3D39 [Entry In/Out]Continuous note gap disorder error on the 1. Open the BC cover(3) and remove the residual media and alien materials.
BCS01 2. Check the BC Lock state.

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Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I3D3A [Entry In/Out]Continuous note gap disorder error on the 1. Open the BC cover(3) and remove the residual media and alien materials.
BCS02 2. Check the BC Lock state.
I3D3B [Entry In/Out]Continuous note gap disorder error on the 1. Open the BC cover(3) and remove the residual media and alien materials.
BCS01,BCS02 2. Check the BC Lock state.
I3D3C [Entry In/Out]Continuous note gap disorder error on the 1. Open the BM4 moving path and then remove the residual media and alien
FDS15 materials.
I3D3D [Entry In/Out]Continuous note gap disorder error on the 1. Open the alignment(4) cover and remove the residual media and alien materials.
AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I3D3E [Entry In/Out]Continuous note gap disorder error on the 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
AAS05 media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I3D3F [Entry In/Out]Continuous note gap disorder error on the 1. Open the alignment(4) cover and remove the residual media and alien materials.
AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I3D40 [Entry In/Out]Continuous note gap disorder error on the 1. Remove the internal media and alien materials in the Recognition(5).
RCS01 2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I3D41 [Entry In/Out]Continuous note gap disorder error on the 1. Open the BM2(7) Upper Guide and remove the residual media and alien
FDS07 material.
2. Open the BM3 moving path to remove the residual media.
I3D42 [Entry In/Out]Continuous note gap disorder error on the 1. Open the BM2(7) Upper Guide and remove the residual media and alien
FDS23 material.
2. Open the BM3 moving path to remove the residual media.
I3D43 [Entry In/Out]Continuous note gap disorder error on the 1. Open the BM2(7) and then remove the residual media and alien materials.
FDS09 2. Check the 3Way-Gate1 operation state (FDM06)
I3D44 [Entry In/Out]Continuous note gap disorder error on the 1. Open the third moving path (8) and then remove the residual media and alien
FDS12 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I3D45 [Entry In/Out]Continuous note gap disorder error on the 1. Open the BM2(7) and remove the residual media at the moving path (6) and
FDS18 Cassette1(14) entry.
2. Execute initialization.
I3D46 [Entry In/Out]Continuous note gap disorder error on the 1. Check residual media or alien materials at the Cassette1(14) entry and remove
NCS07 those.
I3D47 [Entry In/Out]Continuous note gap disorder error on the 1. Remove the residual media in the device.
RJS08 2. Execute initialization.
I3D48 [Entry In/Out]Continuous note gap disorder error on the 1. Open the third moving path (8) and then remove the residual media and alien
PRS01 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I3D49 [Entry In/Out]Continuous note gap disorder error on the 1. Open the BM3 moving path and then remove the residual media and alien
FDS16 materials.
2. Check the arrangement state of banknotes in the RT box.
I3D4A [Entry In/Out]Continuous note gap disorder error on the 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.

I3D4B [Entry In/Out]Continuous note gap disorder error on the 1. Remove the residual media at the Cassette2 entry (11).
FDS19 2. Execute initialization.
I3D4C [Entry In/Out]Continuous note gap disorder error on the 1. Check residual media or alien materials at the Cassette2(15) entry and remove
CCS07 those.
I3E01 [Entry In/Out]Error occurred by the Transport Path on 1. SCM(2) Open
the FDS01 2. Remove the notes and alien materials in the SCM. and Bundle.
I3E02 [Entry In/Out]Error occurred by the Transport Path on 1. SCM(2) Open
the FDS02 2. Remove the notes and alien materials in the SCM. and Bundle.
I3E03 [Entry In/Out]Error occurred by the Transport Path on 1. SCM(2) Open
the FDS03 2. Remove the notes and alien materials in the SCM. and Bundle.
I3E04 [Entry In/Out]Error occurred by the Transport Path on 1. SCM(2) Open
the FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I3E05 [Entry In/Out]Error occurred by the Transport Path on 1. SCM(2) Open
the FDS05 2. Remove the notes and alien materials in the SCM. and Bundle.
I3E06 [Entry In/Out]Error occurred by the Transport Path on 1. SCM(2) Open
the FDS03,04 2. Remove the notes and alien materials in the SCM. and Bundle.
I3E07 [Entry In/Out]Error occurred by the Transport Path on 1. Open the BC cover(3) and remove the residual media and alien materials.
the BCS01 2. Check the BC Lock state.

© Hyosung TNS Inc. All Rights Reserved. 402


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I3E08 [Entry In/Out]Error occurred by the Transport Path on 1. Open the BC cover(3) and remove the residual media and alien materials.
the BCS02 2. Check the BC Lock state.
I3E09 [Entry In/Out]Error occurred by the Transport Path on 1. Open the BC cover(3) and remove the residual media and alien materials.
the BCS01,BCS02 2. Check the BC Lock state.
I3E0A [Entry In/Out]Error occurred by the Transport Path on 1. Open the BM4 moving path and then remove the residual media and alien
the FDS15 materials.
I3E0B [Entry In/Out]Error occurred by the Transport Path on 1. Open the alignment(4) cover and remove the residual media and alien materials.
the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I3E0C [Entry In/Out]Error occurred by the Transport Path on 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
the AAS05 media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I3E0D [Entry In/Out]Error occurred by the Transport Path on 1. Open the alignment(4) cover and remove the residual media and alien materials.
the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I3E0E [Entry In/Out]Error occurred by the Transport Path on 1. Remove the internal media and alien materials in the Recognition(5).
the RCS01 2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I3E0F [Entry In/Out]Error occurred by the Transport Path on 1. Open the BM2(7) Upper Guide and remove the residual media and alien
the FDS07 material.
2. Open the BM3 moving path to remove the residual media.
I3E10 [Entry In/Out]Error occurred by the Transport Path on 1. Open the BM2(7) Upper Guide and remove the residual media and alien
the FDS23 material.
2. Open the BM3 moving path to remove the residual media.
I3E11 [Entry In/Out]Error occurred by the Transport Path on 1. Open the BM2(7) and then remove the residual media and alien materials.
the FDS09 2. Check the 3Way-Gate1 operation state (FDM06)
I3E12 [Entry In/Out]Error occurred by the Transport Path on 1. Open the third moving path (8) and then remove the residual media and alien
the FDS12 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I3E13 [Entry In/Out]Error occurred by the Transport Path on 1. Open the BM2(7) and remove the residual media at the moving path (6) and
the FDS18 Cassette1(14) entry.
2. Execute initialization.
I3E14 [Entry In/Out]Error occurred by the Transport Path on 1. Check residual media or alien materials at the Cassette1(14) entry and remove
the NCS07 those.
I3E15 [Entry In/Out]Error occurred by the Transport Path on 1. Remove the residual media in the device.
the RJS08 2. Execute initialization.
I3E16 [Entry In/Out]Error occurred by the Transport Path on 1. Open the third moving path (8) and then remove the residual media and alien
the PRS01 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I3E17 [Entry In/Out]Error occurred by the Transport Path on 1. Open the BM3 moving path and then remove the residual media and alien
the FDS16 materials.
2. Check the arrangement state of banknotes in the RT box.
I3E18 [Entry In/Out]Error occurred by the Transport Path on 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.

I3E19 [Entry In/Out]Error occurred by the Transport Path on 1. Remove the residual media at the Cassette2 entry (11).
the FDS19 2. Execute initialization.
I3E1A [Entry In/Out]Error occurred by the Transport Path on 1. Check residual media or alien materials at the Cassette2(15) entry and remove
the CCS07 those.
I3E1B [Entry In/Out]Error occurred by the Transport Path on "1. Check residual media or alien materials at the Cassette2(15) and remove
the CCS11 those.2. Check the installation status of Cassette and sensors."
I3E1C [Entry In/Out]Error occurred by the Transport Path on "1. Check residual media or alien materials at the Cassette2(15) and remove
the CCS12 those.2. Check the installation status of Cassette and sensors."
I3F01 [Entry In/Out]Error occurred by the Transport Path on 1. SCM(2) Open
the FDS01 2. Remove the notes and alien materials in the SCM. and Bundle.
I3F02 [Entry In/Out]Error occurred by the Transport Path on 1. SCM(2) Open
the FDS02 2. Remove the notes and alien materials in the SCM. and Bundle.
I3F03 [Entry In/Out]Error occurred by the Transport Path on 1. SCM(2) Open
the FDS03 2. Remove the notes and alien materials in the SCM. and Bundle.
I3F04 [Entry In/Out]Error occurred by the Transport Path on 1. SCM(2) Open
the FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I3F05 [Entry In/Out]Error occurred by the Transport Path on 1. SCM(2) Open
the FDS05 2. Remove the notes and alien materials in the SCM. and Bundle.

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Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I3F06 [Entry In/Out]Error occurred by the Transport Path on 1. SCM(2) Open
the FDS03, FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I3F07 [Entry In/Out]Error occurred by the Return Transport 1. Open the BC cover(3) and remove the residual media and alien materials.
Path( BCS01) 2. Check the BC Lock state.
I3F08 [Entry In/Out]Error occurred by the Return Transport 1. Open the BC cover(3) and remove the residual media and alien materials.
Path( BCS02) 2. Check the BC Lock state.
I3F09 [Entry In/Out]Error occurred by the Return Transport 1. Open the BC cover(3) and remove the residual media and alien materials.
Path( BCS01,BCS02) 2. Check the BC Lock state.
I3F0A [Entry In/Out]Error occurred by the Return Transport 1. Open the BM4 moving path and then remove the residual media and alien
Path( FDS15) materials.
I3F0B [Entry In/Out]Error occurred by the Return Transport 1. Open the alignment(4) cover and remove the residual media and alien materials.
Path( AAS06) 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I3F0C [Entry In/Out]Error occurred by the Return Transport 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
Path( AAS05) media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I3F0D [Entry In/Out]Error occurred by the Return Transport 1. Open the alignment(4) cover and remove the residual media and alien materials.
Path( AAS03) 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I3F0E [Entry In/Out]Error occurred by the Return Transport 1. Remove the internal media and alien materials in the Recognition(5).
Path( RCS01) 2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I3F0F [Entry In/Out]Error occurred by the Return Transport 1. Open the BM2(7) Upper Guide and remove the residual media and alien
Path( FDS07) material.
2. Open the BM3 moving path to remove the residual media.
I3F10 [Entry In/Out]Error occurred by the Return Transport 1. Open the BM2(7) Upper Guide and remove the residual media and alien
Path( FDS23) material.
2. Open the BM3 moving path to remove the residual media.
I3F11 [Entry In/Out]Error occurred by the Return Transport 1. Open the BM2(7) and then remove the residual media and alien materials.
Path( FDS09) 2. Check the 3Way-Gate1 operation state (FDM06)
I3F12 [Entry In/Out]Error occurred by the Return Transport 1. Open the third moving path (8) and then remove the residual media and alien
Path( FDS12) materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I3F13 [Entry In/Out]Error occurred by the Return Transport 1. Open the BM2(7) and remove the residual media at the moving path (6) and
Path( FDS18) Cassette1(14) entry.
2. Execute initialization.
I3F14 [Entry In/Out]Error occurred by the Return Transport 1. Check residual media or alien materials at the Cassette1(14) entry and remove
Path( NCS07) those.
I3F15 [Entry In/Out]Error occurred by the Return Transport 1. Remove the residual media in the device.
Path( RJS08) 2. Execute initialization.
I3F16 [Entry In/Out]Error occurred by the Return Transport 1. Open the third moving path (8) and then remove the residual media and alien
Path( PRS01) materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I3F17 [Entry In/Out]Error occurred by the Return Transport "1. Open the BM3 moving path and then remove the residual media and alien
Path( FDS16) materials.2. Check the arrangement state of banknotes in the RT box.3. Check
FDM08 solenoid and Gate."
I3F18 [Entry In/Out]Error occurred by the Return Transport 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
Path( RTS02) 2. Remove the notes in the Retract Box.
3. Execute initialization.

I3F19 [Entry In/Out]Error occurred by the Return Transport 1. Remove the residual media at the Cassette2 entry (11).
Path( FDS19) 2. Execute initialization.
I3F1A [Entry In/Out]Error occurred by the Return Transport 1. Check residual media or alien materials at the Cassette2(15) entry and remove
Path( CCS07) those.
I4084 [Deposit Count/Check]CEN Bundle Cover Open Error 1. Check CEN Bundle Cover Status

I40C1 An internal program error of the device. 1. Execute CCIM initialization.


2. Reboot the system when the same error occurs after initialization.
I40C2 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I40C3 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I40CF An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.

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Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I40D8 [Deposit Count/Check]Narrow media. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I4102 [Deposit Count/Check]Cassette1 Task force shut down. "1. Execute CCIM initialization action. 2. Reboot the system when the same error
occurs after initialization."
I4103 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I4104 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I4105 [Deposit Count/Check]Cassette1 position or door open 1. Check the Cassette1(14) installation state and door open state.
fault 2. Check Cassette1 home position (NCS01) sensor connection cable.
I4106 [Deposit Count/Check] Fault of causing retry of moving 1. Check the jam when moving the push plate left/right/vertically and manually.
the Cassette1 Push Plate Bottom position. 2. Check the Cassette1 push plate motor (NCM01) running and cable connection.

I4107 [Deposit Count/Check]Jam at the sensor (NCS07) 1. Check residual media or alien materials at the Cassette1(14) entry and remove
detecting the number of papers which enter into the those.
Cassette1.
I4108 [Deposit Count/Check] Fault of causing retry of moving 1. Check the arrangement state of the banknotes in the Cassette1(14).
the Cassette1 Push Plate top position. 2. Check the stack position (NCS06) and the media entry detection (NCS09) prism
state.
3. If the same fault continuously occurs after checking the device, replace the
Cassette1(14)
I4109 [Deposit Count/Check] Fault of exceeding the retries 1. Check the Cassette1 media guide motor (NCM02) running and cable
when the Cassette1 Clamp failed to move to the connection.
position (NCS08 Light). 2. If the same fault continuously occurs after checking the device, replace the
Cassette1(14)
I410A [Deposit Count/Check] Fault that the home position is 1. Check the Cassette1 media guide motor (NCM02) running and cable
not detected even when the Cassette1 Clamp is connection.
running at the home position (NCS08 Light). 2. If the same fault continuously occurs after checking the device, replace the
Cassette1(14)
I410B [Deposit Count/Check] Failure to detect the bottom 1. Check the arrangement state of banknotes in the Cassette.
(NCS05) when the Cassette1 Push Plate Stack moves 2. Check the Stack position sensor (NCS06) lever operation state.
3. If the Push Plate is not at the bottom, check the alien materials at the Cassette1
Bottom sensor(NCS05).
I4112 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I4113 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I4114 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I4202 [Deposit Count/Check]Cassette2 Task force shut down. "1. Execute CCIM initialization action. 2. Reboot the system when the same error
occurs after initialization."
I4203 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I4204 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I4205 [Deposit Count/Check]Cassette2 position of door open 1. Check the Cassette2(15) installation state and door open state.
fault 2. Check Cassette2 home position (CCS01) sensor connection cable.
I4206 [Deposit Count/Check] Fault of causing retry of moving 1. Check the jam when moving the push plate left/right/vertically and manually.
the Cassette2 Push Plate Bottom position. 2. Check the Cassette2 push plate motor (CCM01) running and cable connection.

I4207 [Deposit Count/Check]Jam at the sensor (CCS07, 1. Check residual media or alien materials at the Cassette2(15) and remove those.
CCS11, CCS12) detecting the number of papers which 2. Check the installation status of Cassette and sensors.
enter into the Cassette2.
I4208 [Deposit Count/Check] Fault of causing retry of moving 1. Check the arrangement state of the banknotes in the Cassette2(15).
the Cassette2 Push Plate top position. 2. Check the stack position (CCS06) and the media entry detection (CCS09) prism
state.
3. If the same fault continuously occurs after checking the device, replace the
Cassette2(15)
I4209 [Deposit Count/Check] Fault of exceeding the retries 1. Check the Cassette2 media guide motor (CCM02) running and cable
when the Cassette2 Clamp failed to move to the connection.
position (CCS08 Light). 2. If the same fault continuously occurs after checking the device, replace the
Cassette2(15).

© Hyosung TNS Inc. All Rights Reserved. 405


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I420A [Deposit Count/Check] Fault that the home position is 1. Check the Cassette2 media guide motor (CCM02) running and cable
not detected even when the Cassette2 Clamp is connection.
running at the home position (CCS08 Light). 2. If the same fault continuously occurs after checking the device, replace the
Cassette2(15)
I420B [Deposit Count/Check] Failure to detect the bottom 1. Check the arrangement state of banknotes in the Cassette.
(CCS05) when the Cassette2 Push Plate Stack moves. 2. Check the Stack position sensor (CCS06) lever operation state.
3. If the Push Plate is not at the bottom, check the alien materials at the Cassette2
Bottom sensor(CCS05).
I4210 [Deposit Count/Check]The installation status of ccim32 1. Check the installation status of Cassette and sensors.
cst was changed while transaction.
I4212 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I4213 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I4214 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I4301 [Deposit Count/Check]Low-speed moving path sensor 1. Open the door at the Bundle side and remove the residual media.
fault. 2. Check and remove the alien materials in the Bundle low-speed wheel position
control (BDS14) sensor.
3. If no alien material exists, check whether the sensor is polluted.
4. Initialize the device.
I4302 [Deposit Count/Check]Low-speed moving path up fault 1. Check whether the Bundle low-speed moving path (BDM02) is running.
2. Reboot the system when the same error occurs.
3. Replace the motor and cables when the same error occurs after checking the
device.
I4303 [Deposit Count/Check]Low-speed moving path down 1. Check whether the Bundle low-speed moving path (BDM02) is running.
fault 2. Reboot the system when the same error occurs.
3. Replace the motor and cables when the same error occurs after checking the
device.
I4304 [Deposit Count/Check]Shutter sensor fault. 1. Check and remove the alien materials in the Bundle Shutter Open (BDS11) and
Close(BDS12) sensors.
2. If no alien material exists, check whether the sensor is polluted.
I4305 [Deposit Count/Check]Shutter Open fault. 1. Check whether the part connected to the external shutter normally operates.
2. Check whether the shutter driving motor (BDM01) runs.
3. Check the motor connection cable.

I4306 [Deposit Count/Check]Shutter Close fault. 1. Check whether the part connected to the external shutter normally operates.
2. Check whether the shutter driving motor (BDM01) runs.
3. Check the motor connection cable.

I4307 [Deposit Count/Check]Billpress sensor fault. "1. Remove if any residue in bundle bill press (BDS15, BDS16) module.2. If no
residue, clean if any contamination on sensors in bundle bill press."
I4308 [Deposit Count/Check]Billpress moving path position 1. Check the inside of the Bundle(1).
startup fault 2. Remove the alien materials of the Billpress.
3. If no alien material exists in the Billpress, check and remove the alien materials
in the Bundle Bill Press home Position (BDS15) sensor.
4. If no alien material exists, check whether the sensor is polluted.
I4309 [Deposit Count/Check]Billpress separation position 1. Check the inside of the Bundle(1).
startup fault. 2. Remove the alien materials of the Billpress.
3. If the Billpress is up, check whether the state is BDS18 Dark.
4. If it is not dark, move the P Roller and check whether the state of BDS18 is
changed.
I430A [Deposit Count/Check]Billpress residual position 1. Check the inside of the Bundle(1).
startup fault. 2. Remove the alien materials of the Billpress.
3. If no alien material exists in the Billpress, check and remove the alien materials
in the Bundle Bill Press Up/Down (BDS16) sensor.
4. If no alien material exists, check whether the sensor is polluted
I430B [Deposit Count/Check]Billpress Reject position startup "1. Remove if any residue in bundle(1) module.2. Remove if any residue in bill
fault. press.3. Remove if any residue in sensors (BDS15, BDS16) of bundle bill press.4.
Clean if any contamination of sensors (BDS15, BDS16) of bundle bill press."

I430D [Deposit Count/Check]Media remaining at the Bundle. 1. Check the inside of the Bundle(1).
2. Remove the notes and alien materials in the Bundle(1).
3. If no alien material exists, check whether the sensor in the Bundle(1) is polluted.

I430F [Deposit Count/Check] Sensor fault when preparing for 1. Check the inside of the Bundle(1).
separation of media. 2. Remove the notes and alien materials in the Bundle entry part (BDS01, BDS02)
sensors.
3. If no alien material exists, check whether the sensor is polluted.

© Hyosung TNS Inc. All Rights Reserved. 406


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I4312 [Deposit Count/Check] Fault of receiving media 1. Open the door at the Bundle side and remove the residual media.
returned due to low-speed moving path up. 2. Check and remove the alien materials in the Bundle low-speed wheel position
control (BDS14) sensor.
3. If no alien material exists, check whether the sensor is polluted.
4. Initialize the device.
I4315 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I4318 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I4319 [Deposit Count/Check]BDS06 Dark Timeout when 1. Execute CCIM initialization.
performing low-speed moving path down 2. Check whether the sensor (BDS06) detecting the Bundle low-speed moving path
media is polluted when the same error occurs after initialization.
I4321 [Deposit Count/Check] Fault of exceeding the limit of 1. Check the inside of the Bundle(1).
media separation trials. 2. Remove the alien materials in the Bundle(1).
3. If no alien material exists in the Bundle(1),
Check and remove the alien materials in the internal sensors.
4. If no alien material exists, check whether the Bundle sensor is polluted
I4322 [Deposit Count/Check]BDM03 Motor do not run. 1. Check BDM03 Motor Operation.
I4324 [Deposit Count/Check]BDM05 Motor do not run. 1. Check BDM05 BillPress Motor Operation.
I4331 [Deposit Count/Check]Bundle Align Sensor(BDS13) 1. Check Alignment Sensor and Motor in Bundler module.
Dark fault 2. Check the inside of the Bundle(1).
3. Remove the alien materials in the Bundle(1).
4. If no alien material exists in the Bundle(1),
Check and remove the alien materials in the internal sensors.
5. If no alien material exists, check whether the Bundle sensor is polluted
I4332 [Deposit Count/Check]Bundle Align Sensor(BDS13) 1. Check Alignment Sensor and Motor in Bundler module.
Light fault 2. Check the inside of the Bundle(1).
3. Remove the alien materials in the Bundle(1).
4. If no alien material exists in the Bundle(1),
Check and remove the alien materials in the internal sensors.
5. If no alien material exists, check whether the Bundle sensor is polluted
I4335 [Deposit Count/Check]WET NOTE detected 1. Check the inside of the Bundle(1).
2. Remove the alien materials in the Bundle(1).
3. If no alien material exists in the Bundle(1),
Check and remove the alien materials in the internal sensors.
4. If no alien material exists, check whether the Bundle sensor is polluted
I4340 [Deposit Count/Check] BDS07 Light fault when "1. Check and remove if any residue or dirt in bundle (1) note separation module.2.
separating media. If no residue or dirt in the bundle(1), check and remove if any residue or dirt in
sensors of the bundle module.3. If no residue or dirt in the sensors of the bundle(1),
clean if any contamination of sensors in bundle(1) module.4. Execute initialization."

I4341 [Deposit Count/Check]BDS08,09 Light Timeout fault "1. Check and remove if any residue or dirt in bundle (1) note separation module.2.
when separating media. If no residue or dirt in the bundle(1), check and remove if any residue or dirt in
sensors of the bundle module.3. If no residue or dirt in the sensors of the bundle(1),
clean if any contamination of sensors in bundle(1) module.4. Execute initialization."

I4342 [Deposit Count/Check]FDS01 Light Timeout fault when "1. Check and remove if any residue or dirt in bundle (1) note separation module
separating media. and SCM (Separator Control Module).2. If no residue or dirt in the bundle(1), check
and remove if any residue or dirt in sensors of the bundle module.3. If no residue or
dirt in the sensors of the bundle(1), clean if any contamination of sensors in
bundle(1) module.4. Execute initialization."
I4343 [Deposit Count/Check]FDS03, 04 Light Timeout fault "1. Open SCM(2) for cleaning.2. Remove if any residue in SCM separation
when separating media. dispense checking sensor. (FDS01)3. Clean if any contamination on FDS01
sensor.4. Lock SCM firmly in order to prevent the half lock."
I4344 [Deposit Count/Check] FDS02 and 05 Light Timeout 1. SCM(2) Open
fault when separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor and the Bundle.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I4345 [Deposit Count/Check]SCM residual fault when 1. SCM(2) Open
separating media. 2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

© Hyosung TNS Inc. All Rights Reserved. 407


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I4346 [Deposit Count/Check] Align entry detection sensor 1. BC(3) and SCM(2) Open
(AAS06) is not reached (Light JAM) when separating 2. Remove the notes and alien materials in the BC, SCM. and Bundle.
media. 3. Check the BC and SCM Half Lock state.
4. If no alien material exists in the BC and SCM, check whether the SCM internal
media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I4349 [Deposit Count/Check]2 or more media are separated 1. SCM(2) Open


at one time. 2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I434A [Deposit Count/Check]Bundle Sub action Timeout 1. Execute CCIM initialization action.
2. Reboot the system when the same error occurs after initialization.
I434B [Deposit Count/Check] After Detect Front Edge at "1. SCM / Bundle Open.2. Remove the notes at SCM and Bundle."
FDS03/04, Detect 2 or more media at Bundle.
I4353 [Deposit Count/Check] After align, Detect 2 or more "1. SCM / Bundle Open.2. Remove the notes at SCM and Bundle."
media at Bundle.
I4359 [Deposit Count/Check]2 or more media are separated 1. SCM(2) Open
at one time. 2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I4360 [Deposit Count/Check]Media remaining at the SCM and 1. Open the SCM(2) and BC(3) cover and remove the residual media.
BC part 2. Execute initialization.
I4369 [Deposit Count/Check]2 or more media are separated 1. SCM(2) Open
at one time. 2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I4370 [Deposit Count/Check] Detecting upward operation fail 1. Check whether the Bundle low speed moving path(BDM02) is running.
at the low speed moving path in throat part. 2. Reboot the system when the same error occurs.
3. Replace the motor and cables when the same error occurs after checking the
device.
I4371 [Deposit Count/Check] Detecting downward operation 1. Check whether the Bundle low speed moving path(BDM02) is running.
fail at the low speed moving path in throat part. 2. Reboot the system when the same error occurs.
3. Replace the motor and cables when the same error occurs after checking the
device.
I4372 [Deposit Count/Check] Sensor fail at the low speed 1. Open the door at the Bundle side and remove the residual media.
moving path in throat part. 2. Check and remove the alien materials in the Bundle low speed wheel position
control(BDS14) sensor.
3. If no alien material exists, check whether the sensor is polluted.
4. Initialize the device.
I4379 [Deposit Count/Check]2 or more media are separated 1. SCM(2) Open
at one time. 2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I4385 [Deposit Count/Check] CEN Bundle Detecting Error "1. Execute CCIM initialization action. 2. Check the Bundle low speed moving
path(BDM02) and BDS03, BDS13 Sensor Status."
I43D2 [Deposit Count/Check]Ultrasonic sensor does not 1. Execute CCIM initialization.
operate. 2. Reboot the system when the same error occurs after initialization.
3. Check whether the SCM internal ultrasonic sensor (FDS06) is polluted when the
same error occurs after rebooting.
I43D3 [Deposit Count/Check]BC Module Timeout. 1. Check the cable connecting between Main and BC (Connector CN37).
I43D4 [Deposit Count/Check]Short media. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I43D6 [Deposit Count/Check]Double notes are detected. 1. Double notes discharge reject code
2. If this case frequently occurs, check the state of the separation roller in the
Bundle(1).

© Hyosung TNS Inc. All Rights Reserved. 408


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I43D8 [Deposit Count/Check]Narrow media. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I43F0 An internal program error of the device. 1. Execute CCIM initialization.


2. Reboot the system when the same error occurs after initialization.
I43F8 [Deposit Count/Check]Short media. "1. SCM(2) Open.2. Remove the notes and alien materials in the SCM and the
Bundle.3. Check the SCM Half Lock state.4. If no alien material exists in the SCM,
check whether the BDS08, BDS09 are polluted."
I43FF [Deposit Count/Check]Bundle module force shutdown. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I4401 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I4402 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I4403 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I4404 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I4405 [Deposit Count/Check]The limit of retries to acquire the 1. Check the cable connecting between Main and BC (Connector CN37).
BC data has been exceeded.
I4406 [Deposit Count/Check]Abnormal BC response 1. Check the cable connecting between Main and BC (Connector CN37).
command.
I4407 [Deposit Count/Check]Anomaly of Checksum(BCC) for 1. Check the cable connecting between Main and BC (Connector CN37).
BC reception.
I4501 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I4502 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I4503 [Entry In/Out]Escrow entry (ESS03, ESS04) residual 1. Open the Escrow Part(12).
fault when preparing for media winding when Escrow 2. Remove the media at the Escrow Drum residual check (ESS03) and output
has the media check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I4504 [Deposit Count/Check]Tape End (ESS07) detection 1. Open the Escrow Part(12).
fault when preparing for media winding when Escrow 2. Manually remove media from Escrow.
has media. 3. Initialize.
I4505 [Deposit Count/Check]Escrow entry (ESS03, ESS04) 1. Open the Escrow Part(12).
residual fault when preparing for media winding when 2. Remove the media at the Escrow Drum residual check (ESS03) and output
Escrow has no media check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I4506 [Deposit Count/Check]Media remaining in Escrow 1. Open the Escrow Part(12).
(ESS03, ESS04) when preparing for media winding 2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03, ESS04) and
when Escrow has no media the pollution.
3. Execute CCIM initialization.
I4507 [Deposit Count/Check]Residual media at the Escrow 1. Open the Escrow Part(12).
entry part (ESS03, ESS04) when preparing for media 2. Remove the media at the Escrow Drum residual check (ESS03) and output
discharge check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I4508 [Deposit Count/Check]Escrow Tape Start(ESS06) 1. Open the Escrow part (12) and remove the ESS06 media and pollution.
detection fault when preparing for media discharge. 2. Rotate the Escrow Knob in clock-wise three times.
3. Execute CCIM initialization.
I4509 [Deposit Count/Check]Residual media at the Escrow 1. Open the Escrow Part(12).
entry part (ESS03, ESS04) when resetting the Escrow 2. Remove the media at the Escrow Drum residual check (ESS03) and output
Mode check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I450A [Deposit Count/Check]Residual media at the Escrow 1. Open the Escrow Part(12).
(ESS01, ESS02, ESS03, ESS04) when reset the 2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03, ESS04) and
Escrow mode the pollution.
3. Execute CCIM initialization.
I450B [Deposit Count/Check] Residual media at the Escrow 1. Open the Escrow Part(12).
output check sensor before the Trigger sensor detects 2. Remove the media at the Escrow entry (FDS15) and output check (ESS04)
deflecting when winding the media. sensor part and the pollution.
3. Execute CCIM initialization.
I450C [Deposit Count/Check]Escrow Tape End (ESS07) 1. Open the Escrow part (12) and remove the ESS07 media and pollution.
detection fault when executing media winding. 2. Rotate the Escrow Knob in counterclock-wise three times.
3. Execute CCIM initialization.

© Hyosung TNS Inc. All Rights Reserved. 409


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I450D [Deposit Count/Check]Escrow Full (ESS05) detection 1. Open the Escrow part (12) and remove the ESS05 media and pollution.
fault when executing media winding. 2. Rotate the Escrow Knob in counterclock-wise three times.
3. Execute CCIM initialization.
I450E [Deposit Count/Check]Light jam at the Escrow output 1. Open the Escrow Part(12).
check sensor (ESS04) when executing media winding. 2. Remove the media between the Escrow entry (FDS15) and output check
(ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I450F [Deposit Count/Check]Dark jam at the Escrow output 1. Open the Escrow Part(12).
check sensor (ESS04) when executing media winding. 2. Remove the ESS04 media and pollution.
3. Execute CCIM initialization.
I4510 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I4511 [Deposit Count/Check]Jam between the Escrow entry 1. Open the Escrow Part(12).
sensors (ESS03, ESS04) and (FDS15) while storing 2. Remove the media at the Escrow entry (FDS15) and output check (ESS04)
the media. sensor part and the pollution.
3. Execute CCIM initialization.
I4512 [Deposit Count/Check]Jam between the Escrow entry 1. Open the Escrow Part(12).
(ESS04) and (FDS15) when processing drum full while 2. Remove the media at the Escrow entry (FDS15) and output check (ESS04)
storing the media. sensor part and the pollution.
3. Execute CCIM initialization.
I4513 [Deposit Count/Check]Escrow Tape End (ESS07) 1. Open the Escrow part (12) and remove the ESS07 media and pollution.
detection fault when executing media winding. 2. Rotate the Escrow Knob in counterclock-wise three times.
3. Execute CCIM initialization.
I4514 [Deposit Count/Check]Escrow Full (ESS05) detection 1. Open the Escrow part (12) and remove the ESS05 media and pollution.
fault when storing additional media while terminating 2. Rotate the Escrow Knob in counterclock-wise three times.
media winding. 3. Execute CCIM initialization.
I4515 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I4516 [Deposit Count/Check] Residual detection (ESS03) 1. Open the Escrow Part(12).
Jam before Escrow Drum when outputting the media. 2. Remove the ESS03 media and pollution.
3. Execute CCIM initialization.
I4517 [Deposit Count/Check]Light jam at the Escrow output 1. Open the Escrow Part(12).
check sensor (ESS04) when outputting the media. 2. Remove the ESS04 media and pollution.
3. Execute CCIM initialization. 4. Check the Escrow Drum running motor (ESM01).

I4518 [Deposit Count/Check]Residual media in the Escrow 1. Open the Escrow Part(12).
(ESS01, ESS02) when preparing for media discharge. 2. Remove the ESS01 and ESS02 media and pollution.
3. Execute CCIM initialization.
I4519 [Deposit Count/Check] Escrow Trigger2 (ESS04) is not 1. Open the Escrow Part(12).
detected and timeout occurs when outputting the 2. Remove the ESS04 media and pollution.
media. 3. Execute CCIM initialization. 4. Check the Escrow Drum running motor (ESM01).

I451A [Deposit Count/Check] Residual detection sensor 1. Open the Escrow Part(12).
(ESS03) Jam before Escrow Drum when outputting the 2. Remove the ESS03 media and pollution.
media. 3. Execute CCIM initialization.
I451B [Deposit Count/Check]Jam at the Escrow output check 1. Open the Escrow Part(12).
sensor (ESS04) when outputting the media. 2. Remove the ESS04 media and pollution.
3. Execute CCIM initialization.
I451C [Deposit Count/Check]Residual media in the Escrow 1. Open the Escrow Part(12).
(ESS01, ESS02) when preparing for media discharge. 2. Remove the ESS01 and ESS02 media and pollution.
3. Execute CCIM initialization.
I4520 [Deposit Count/Check]Tape Start (ESS06) detection 1. Open the Escrow Part(12).
fault in Escrow Drum winding. 2. Remove the ESS06 media and pollution.
3. Check Motor (ESM01)
4. Execute CCIM initialization.
I4521 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I4522 [Deposit Count/Check]Tape Start (ESS06) is not light- 1. Open the Escrow Part(12).
detected in Escrow Drum winding. 2. Remove the ESS06 media and pollution.
3. Check Motor (ESM01)
4. Execute CCIM initialization.
I4523 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I4524 [Deposit Count/Check]Residual media at the Escrow 1. Open the Escrow Part(12).
entry part (ESS03, ESS04) when detecting tape start 2. Remove the media at the Escrow Drum residual check (ESS03) and output
after rewinding the Escrow check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.

© Hyosung TNS Inc. All Rights Reserved. 410


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I4525 [Deposit Count/Check]Tape Start (ESS06) is not light- 1. Open the Escrow Part(12).
detected in Escrow Drum rewinding. 2. Remove the ESS06 media and pollution.
3. Check Motor (ESM01)
4. Execute CCIM initialization.
I4526 [Deposit Count/Check]Residual media at the Escrow 1. Open the Escrow Part(12).
entry part (ESS03, ESS04) when detecting tape start 2. Remove the media at the Escrow Drum residual check (ESS03) and output
after rewinding the Escrow Drum check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I4527 [Deposit Count/Check]Residual media at the Escrow 1. Open the Escrow Part(12).
entry part (ESS03, ESS04) before detecting tape end 2. Remove the media at the Escrow Drum residual check (ESS03) and output
after winding the Escrow Drum check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I4528 [Deposit Count/Check]Tape End (ESS07) is not 1. Open the Escrow Part(12).
detected in Escrow Drum winding 2. Remove the ESS07 media and pollution.
. 3. Check Motor (ESM01)
4. Execute CCIM initialization.
I4529 [Deposit Count/Check]The Escrow Drum hole is not 1. Open the Escrow Part(12).
detected on the home position (ESS01, ESS02). 2. Remove the ESS01 and ESS02 media and pollution.
. 3. Execute CCIM initialization.

I452A [Deposit Count/Check]The Escrow Drum hole is not 1. Open the Escrow Part(12).
detected on the home position (ESS01, ESS02). 2. Remove the ESS01 and ESS02 media and pollution.
. 3. Execute CCIM initialization.

I452B [Deposit Count/Check] When both of Escrow Tape 1. Open the Escrow Part(12).
Start (ESS06) sensor and the End (ESS07) sensor are 2. Remove the ESS06 and ESS07 media and pollution.
detected simultaneously 3. Execute CCIM initialization.
.
I452C [Deposit Count/Check]When checking the residual 1. Open the Escrow Part(12).
media in the Escrow and tape end (ESS07) is detected 2. Remove the ESS07 media and pollution.
so that retry is made, the number of retries exceeds the 3. Execute CCIM initialization.
limit.
.
I452D [Deposit Count/Check]Empty (ESS01, ESS02) Light is 1. Open the Escrow Part(12).
not detected while checking the residual media in the 2. Remove the ESS01 and ESS02 media and pollution.
Escrow. 3. Execute CCIM initialization.
.
I452E [Deposit Count/Check]The residual media before the 1. Open the Escrow Part(12).
Escrow entry or Drum is detected (ESS04, ESS03) 2. Remove the media at the Escrow Drum residual check (ESS03) and output
while winding the media.(Cash mode) check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I452F [Deposit Count/Check]The residual media before the 1. Open the Escrow Part(12).
Escrow entry or Drum is detected (ESS04, ESS03) 2. Remove the media at the Escrow Drum residual check (ESS03) and output
while winding the media.(Check mode) check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I4530 [Deposit Count/Check]The residual media before the 1. Open the Escrow Part(12).
Escrow entry or Drum is detected (ESS04, ESS03) 2. Remove the media at the Escrow Drum residual check (ESS03) and output
while rewinding the media.(Cash mode) check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I4531 [Deposit Count/Check]The residual media before the 1. Open the Escrow Part(12).
Escrow entry or Drum is detected (ESS04, ESS03) 2. Remove the media at the Escrow Drum residual check (ESS03) and output
while rewinding the media.(Check mode) check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I4580 [Deposit Count/Check]Receives a command which 1. Check Sensor (Escrow entry (FDS15) and output check (EES04) sensor)
says to unwind the roll of the Escrow until exceeding 2. Execute initialization.
the number of winding media.
I45F1 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I4602 [Deposit Count/Check]Batch moving stage down fail. 1. Check whether the reject batch return stage down detection (RJS07) sensor is
normally running.
2. Check whether the multiple return clamp motor (RJM01) is running.
I4603 [Deposit Count/Check]Batch moving stage up fail. 1. Check whether the reject batch return stage up detection (RJS06) sensor is
normally running.
2. Check whether the multiple return clamp motor (RJM01) is running.
I4604 [Deposit Count/Check]Batch moving stage sensor fault. 1. Check whether the reject batch return stage down detection (RJS07) sensor is
normally running.
2. Check whether the multiple return clamp motor (RJM01) is running.

© Hyosung TNS Inc. All Rights Reserved. 411


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I4605 [Deposit Count/Check]The media at the reject part is "1. Open reject door(9) and remove if any residue in reject module.2. If no residue
not moved to the Bundle output check sensor (RJS09) in reject module, check and clean if any contamination of sensors in reject module
within a specified time. (RJS01, RJS02, RJS03, RJS04, RJS05, RJS08, RJS09) and reject exit (RJS10)."

I4606 [Deposit Count/Check]After moving the media at the "1. Open reject door(9) for cleaning.2. Remove if any residue in reject에 module.3.
Reject part to the Bundle, the media remains at the Otherwise, clean if any contamination on sensors, such as RJS01, RJS02, RJS03,
Reject part. RJS04, RJS05, RJS08, and RJS09 in reject module and RJS10 in reject gate."

I4607 [Deposit Count/Check] Before moving the media at the 1. Check the inside of the Bundle(1).
Reject to the Bundle, the billpress of the Bundle part is 2. Remove the alien materials of the Billpress.
not moved to the Reject position. 3. Check and remove the alien materials in the Bundle Bill Press part (BDS15,
BDS16) sensors if there is no alien material in the Billpress.
4. If no alien material exists, check whether the sensor is polluted.
I4608 [Deposit Count/Check]When media are piled at the "1. Remove if any residue or dirt in reject exit(RJS08) sensor2. Otherwise, clean if
Reject part, jam occurs at the Reject output check any contamination of the sensor."
sensor (RJS08).
I4609 [Deposit Count/Check]Alien media have sequentially 1. Reject Door(9) Open
entered to the Reject part. 2. Remove the notes and alien materials in the Reject.
3. If no alien material exists, check whether the Reject output check sensor
(RJS08) is polluted.
I460A [Deposit Count/Check]When media abnormally access 1. Remove the notes and alien materials in the Reject output media residual sensor
and are piled at the Reject part, the residual media (RJS10).
exist at the Reject part (RJS10 Dark). 2. If no alien material exists, check whether the sensor is polluted.

I460B [Deposit Count/Check]When media abnormally access 1. Remove the notes and alien materials in the Reject output check sensor
and are piled at the Reject part, the residual media (RJS08).
exist at the Reject part (RJS08 Dark). 2. If no alien material exists, check whether the sensor is polluted.

I460C An internal program error of the device. 1. Execute CCIM initialization.


2. Reboot the system when the same error occurs after initialization.
I46F1 [Deposit Count/Check]Reject module force shutdown. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I4702 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I4703 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I4704 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I4705 [Deposit Count/Check]MICR Moving Header Home 1. Check MICR RCM01 Motor(5) operation and alien materials.
Position (RCS02) Dark is not detected when Moving 2. If the same fault continuously occurs after checking the device, replace the
Header is moving to Home Position. Recognition(5) Module.
I4706 [Deposit Count/Check]MICR Moving Header Home 1. Check MICR RCM01 Motor(5) operation and alien materials.
Position(RCS02) Dark is not detected when Moving 2. If the same fault continuously occurs after checking the device, replace the
Header is moving to Home Position. Recognition(5) Module.
I4707 [Deposit Count/Check] MICR Moving Header Home 1. Check MICR RCM01 Motor(5) operation and alien materials.
Position(RCS02) Light is not detected while initializing 2. Check the cable connected to Moving Header home position(RCS02) sensor.
MICR. 3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.

I4708 An internal program error of the device. 1. Execute CCIM initialization.


2. Reboot the system when the same error occurs after initialization.
I4709 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I470A An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I470B [Deposit Count/Check]Jam occurs at the Recog entry 1. Remove the internal media and alien materials in the Recognition(5).
sensor (RCS01) when executing MICR. 2. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I470C An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I4801 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I4802 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I4803 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I4804 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.

© Hyosung TNS Inc. All Rights Reserved. 412


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I4805 [Deposit Count/Check]Bundle part operation timeout "1. Remove if any residue in bundle(1) module, printer (10, 11) module, or
cassette(14, 15).2. Clean if any contamination of sensors in bundle module.3.
Execute initialization."
I4806 [Deposit Count/Check]Media remaining at the Reject 1. Open the door of Reject(9) part and remove the residual media.
part 2. Execute initialization.
I4807 [Deposit Count/Check]Retract Box is not on the home 1. Check whether the Retract Box(13) is on the home position.
position. 2. Execute initialization.
I4808 [Deposit Count/Check]Media remains at the first drive 1. Remove the residual media at the SCM(2) and BC(3).
part and the BC part or the BC is open. 2. Execute initialization.
I4809 [Deposit Count/Check]Media remaining at the 1. Alignment(4) part residual media Execute initialization.
Alignment part
I480A [Deposit Count/Check]Media remaining at the "1. Remove if any residue in Recognition(5) module. 2. Execute initialization."
Recognition part
I480B [Deposit Count/Check]Media remaining at the BM2 "1. Open BM2(7) and remove if any residue in bill transport(6).2. Clean if any dirt or
connection part contamination on sensors in bill transport.3. Lock BM2 firmly.4. Execute
initialization"
I480C [Deposit Count/Check]Media remaining at 3-Way Gate "1. Open BM2(7) and remove if any residue in bill transport area(7, 8).2. Check and
1 remove if any dirt or damage of 3-way gate 1. 3. Execute initialization."

I480D [Deposit Count/Check]Media remaining at 3-Way Gate 1. Open the BM2(12) and remove the residual media at the moving path (8, 10).
2 2. Execute initialization.

I480E [Deposit Count/Check]Media remaining at the Escrow 1. Open the BM2(12) and remove the residual media at the moving path (10, 12).
entry part 2. Execute initialization.

I480F [Deposit Count/Check]Media remaining at the Retract1. Remove the residual media at the RT box entry (11).
entry 2. Execute initialization.
I4810 [Deposit Count/Check]Media remaining at the 1. Open the BM2(7) and remove the residual media at the moving path (6) and
Cassette1 entry Cassette1(14) entry.
2. Execute initialization.
I4811 [Deposit Count/Check]Media remaining at the 1. Remove the residual media at the Cassette2 entry (11).
Cassette2 entry 2. Execute initialization.
I4812 [Deposit Count/Check]Cassette1 is not on the home 1. Check whether the Cassette1(14) is on the home position.
position. 2. Execute initialization.
I4813 [Deposit Count/Check]No Cassette. 1. Check whether the Cassette1(14) and the Cassette2(15) are on the home
position.
2. Execute initialization.
I4814 [Deposit Count/Check]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I4815 [Deposit Count/Check]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I4816 [Deposit Count/Check]The media passed AAS06 is not 1. Open ALG(4), RECOG(4), moving path (5), and BM2(7).
detected and light-jammed at FDS09 2. Remove the residual media in ALG and moving paths (5, 6, 7).
2. Execute initialization.
I4817 [Deposit Count/Check]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I4818 [Deposit Count/Check]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I4819 [Deposit Count/Check]Failed to inhale the media 1. Remove the residual media in the device.
2. Execute initialization.
I481B [Deposit Count/Check]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I4823 [Deposit Count/Check]BC Cover Open fault. "1. Close BC cover(3) firmly and execute initialization. 2. Check BC lock whether
it's in good state.3. If not recovered to normal state, reboot the system."

I4829 [Deposit Count/Check]Media remaining at the Bundle "1. Remove if any residue or dirt in bundle(1) module.2. Clean if any contamination
of sensors in bundle(1) module inside."
I482A [Deposit Count/Check]Error in processing the number 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving
of notes at the Reject part path (8, 9, 10).
2. Execute initialization.
I482B [Deposit Count/Check]Error in processing the number 1. Open the BM2(12) and remove the residual media at the moving path (8, 10,
of notes at the Escrow part 12).
2. Execute initialization.
I482C [Deposit Count/Check]Timeout occurs in operation. 1. Remove the residual media at the Bundle(1), SCM(2), and moving part (9).
2. Execute initialization.
I482D [Deposit Count/Check]Timeout occurs in operation. 1. Remove the residual media at the Bundle(1), SCM(2), and moving part (9).
2. Execute initialization.
I482E [Deposit Count/Check]Timeout occurs in operation. 1. Remove the residual media at the Bundle(1), SCM(2), and moving part (9).
2. Execute initialization.

© Hyosung TNS Inc. All Rights Reserved. 413


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I482F [Deposit Count/Check]Timeout occurs in operation. 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving
path (8, 9, 10).
2. Execute initialization.
I4830 [Deposit Count/Check]Timeout occurs in operation. 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving
path (8, 9, 10).
2. Execute initialization.
I4831 [Deposit Count/Check]Media remaining at the Escrow 1. Open the BM2(12) and remove the residual media at the moving path (8, 9, 10,
part and the Reject part 12).
2. Execute initialization.
I4832 [Deposit Count/Check]BM2 moving part is open. 1. Check the BM2(7) Lock state.
2. Execute initialization.
I4833 [Deposit Count/Check]BM3 moving part is open. 1. Check the BM2(7) Lock state.
2. Execute initialization.
I4834 [Deposit Count/Check]CCIM is not detected on the "1. Lock CCIM firmly if docked loosely.2. Correct if any damage or malfunction of
home position. lock mechanism or position sensor of CCIM 3. Execute initialization of CCIM"

I4835 [Deposit Count/Check]SCM Cover Open "1. Check locking condition of SCM(2).2. Remove if any jam or residue in SCM.3.
Execute initialization"
I4836 [Deposit Count/Check]Cassette2 is not on the home 1. Check whether the Cassette2(15) is on the home position.
position. 2. Execute initialization.
I4841 [Deposit Count/Check]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I4842 [Deposit Count/Check]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I4843 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I4844 [Deposit Count/Check]Media remaining at the Print part 1. Open the BM2(12) and remove the residual media at the moving path (10, 11).
2. Execute initialization.

I4845 [Deposit Count/Check]Media remaining at the Print part 1. Open the BM2(12) and remove the residual media at the moving path (10, 11).
2. Execute initialization.

I4846 [Deposit Count/Check]INK cartridge ASSY is not on the 1. Mount the INK cartridge ASSY on the home position.
home position.
I4851 [Deposit Count/Check]ALG, moving path motors do not 1. Remove the residual media in the device.
run. 2. Execute initialization.
I4852 [Deposit Count/Check]PRT, RT Box, Reject entry part 1. Remove the residual media in the device.
motors do not run. 2. Execute initialization.
I4855 [Deposit Count/Check]Media remain on the moving "1. Remove if any residue in bill transport. 2. Check any dirt or contamination on
path. sensors.3. After cleaning, lock bill transport firmly.4. Execute initialization"
I4859 [Deposit Count/Check]Media remain on the moving 1. Remove the residual media in the device.
path. 2. Execute initialization.
I485A [Deposit Count/Check]The number of notes in the 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
cassette is not consistent. 2. Execute initialization.

I485B [Deposit Count/Check]The number of checks in the 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
cassette is not consistent. 2. Execute initialization.

I485C [Deposit Count/Check]The number of notes in the 1. 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8,
retract box is not consistent. 9).
2. Execute initialization.
I485D [Deposit Count/Check] The number of notes passed 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
3Way-Gate1 and 2 is not consistent. 2. Execute initialization.

I4861 [Deposit Count/Check]RT Box Full 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
2. Remove the notes in the Retract Box.
3. Execute initialization.

I4862 [Deposit Count/Check]A6 Full 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
2. Remove the notes in the Retract Box.
3. Execute initialization.

I4866 [Deposit Count/Check] Timeout of the 3Way-Gate1 and 1. Open the BM2(7) and remove the residual media at the moving path (7, 8).
2 operation occurs. 2. Open the door of Reject(9) part and remove the residual media.
3. Open the BM2(12) and remove the residual media at the moving path (10, 11).
4. Execute initialization.

I4867 [Deposit Count/Check]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.

© Hyosung TNS Inc. All Rights Reserved. 414


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I4868 [Deposit Count/Check]]Timeout of forced inhale at the 1. Remove the residual media in the device.
Bundle part 2. Execute initialization.
I4869 [Deposit Count/Check]CST2 operation timeout (Bundle- 1. Remove the residual media in the device.
>Escrow->CST2) 2. Execute initialization.
I486A [Deposit Count/Check]Timeout occurs while resetting in 1. Remove the residual media in the device.
Bundle mode. 2. Execute initialization.
I486B [Deposit Count/Check]Timeout of preparing for CST2 1. Remove the residual media in the device.
store 2. Execute initialization.
I486C [Deposit Count/Check]Timeout occurs while resetting in 1. Remove the residual media in the device.
Bundle mode (CST2) 2. Execute initialization.
I486D [Deposit Count/Check]Timeout of preparing for CST1 1. Remove the residual media in the device.
store (Escrow->CST2) 2. Execute initialization.
I486E [Deposit Count/Check]Timeout of preparing for CST2 1. Remove the residual media in the device.
store (Escrow->CST2) 2. Execute initialization.
I486F [Deposit Count/Check]Timeout of checking residual 1. Remove the residual media in the device.
media in Bundle occurs during initialization 2. Execute initialization.

I4870 [Deposit Count/Check]]An internal program error of the 1. Remove the residual media at the Escrow part (12).
device 2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03) and the
pollution.
3. If no alien material exists, check whether the sensor is polluted.
4. Execute CCIM initialization.
I4871 [Deposit Count/Check]]An internal program error of the 1. Remove the residual media in the device.
device 2. Execute initialization.
I4872 [Deposit Count/Check]Media remaining at the Reject 1. Remove the residual media in the device.
part are detected. 2. Execute initialization.
I4879 [Deposit Count/Check]Fault occurs while the BC part is 1. Remove the residual media in the device.
preparing. 2. Check the BC Cover(3) Lock state.
3. Execute initialization.
I487A [Deposit Count/Check]BC response timeout. 1. Check the cable connecting between Main and BC (Connector CN37).
I487B [Deposit Count/Check] The number of notes which 1. Remove the residual media in the device.
have passed BC is not consistent with that of Escrow 2. Check the BC Cover(3) Lock state.
and Reject. 3. Execute initialization.
I487C [Deposit Count/Check]BC operation is not completed. 1. Remove the residual media in the device.
2. Check the BC Cover(3) Lock state.
3. Execute initialization.
I487D [Deposit Count/Check]Error of failure to synchronizing 1. Execute CCIM initialization.
recognition (subnormal). 2. Reboot the system when the same error occurs after initialization.
I487E [Deposit Count/Check]Status on not operation 1. 셔터내 매체 배출
receiption command(subnormal). 2. Execute Set CCIM Index
3. Execute initialization.
I4880 [Deposit Count/Check]The maximum number set in the 1. Retract the media residual at the Escrow(12)
Escrow is reached (subnormal). 2. Execute initialization.
I4881 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I4882 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I4883 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I4884 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I4885 [Initialize] A customer gets notes before retracting those 1. Check the residual media at the Bundle part (1).
(subnormal). 2. Check whether sensors (BDS01, BDS02, BDS05, BDS07) checking residual
media in the Bundle(1) are polluted.
3. Execute CCIM initialization.
I4886 [Deposit Count/Check]A customer gets notes while 1. Check the residual media at the Bundle part (1).
retracting those. 2. Check whether sensors (BDS01, BDS02, BDS05, BDS07) checking residual
media in the Bundle(1) are polluted.
3. Execute CCIM initialization.
I4887 [Deposit Count/Check]A customer gets notes while 1. Check the residual media at the Bundle part (1).
retracting those. 2. Check whether sensors (BDS01, BDS02, BDS05, BDS07) checking residual
media in the Bundle(1) are polluted.
3. Execute CCIM initialization.
I4888 [Deposit Count/Check]A customer gets notes while 1. Check the residual media at the Bundle part (1).
retracting those. 2. Check whether sensors (BDS01, BDS02, BDS05, BDS07) checking residual
media in the Bundle(1) are polluted.
3. Execute CCIM initialization.

© Hyosung TNS Inc. All Rights Reserved. 415


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I4893 [Deposit Count/Check]Failure to check the last note at 1. Execute CCIM initialization.
the termination of mid transport path while retracting 2. Reboot the system when the same error occurs after initialization.
those.
I48B4 [Initialize]Failure to check Motor Fuse in CCIM main 1. Execute CCIM initialization.
board(BDM06) 2. Change the CCIM Unit or Board when the same error occurs after initialization.

I48C0 [Deposit Count/Check]CCIM32 I/F was changed 1. System restart


without setting.
I48E0 [Deposit Count/Check]Anomaly of check information 1. Remove the residual media in the device.
2. Execute initialization.
I48F1 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I48FF [Deposit Count/Check] Failed to move to 3-Way 1 or 3- "1. Open BM2(7), BM3(12) and remove if any residue at bill transport(7, 8, 9, 10).
Way 2 Gate position 2.Check if any reside in or damage of 3-way gate 1 or 2. 3. Execute initialization."

I4B01 [Deposit Count/Check]Jam at the BC entry sensor 1. Open the BC cover(3) and remove the residual media and alien materials.
(BCS01,BCS02). 2. Check the BC Lock state.
I4B02 [Deposit Count/Check]Jam at the Align detection 1. Open the alignment(4) cover and remove the residual media and alien materials.
sensor (AAS02). 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I4B03 [Deposit Count/Check]Jam at the Align detection 1. Open the alignment(4) cover and remove the residual media and alien materials.
sensor (AAS03). 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I4B04 [Deposit Count/Check]Jam at the Recog detection 1. Remove the internal media and alien materials in the Recognition(5).
sensor (RCS01). 2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I4B05 [Deposit Count/Check]Jam at the Align detection 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
sensor (AAS05) media and alien materials.
2. Initialize the device.
7. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I4B06 [Deposit Count/Check]Jam at the Align entry detection 1. Open the alignment(4) cover and remove the residual media and alien materials.
sensor (AAS06). 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I4B07 [Deposit Count/Check]Jam at Recog exit moving path 1. Open the BM2(7) Upper Guide and remove the residual media and alien
sensor (FDS07) material.
2. Open the BM6 moving path to remove the residual media.
I4B09 [Deposit Count/Check]Jam at the second moving path 1. Open the BM2(7) and then remove the residual media and alien materials.
sensor (FDS09). 2. Check the 3Way-Gate1 operation state (FDM06)
I4B12 [Deposit Count/Check]Jam at the 3Way2 control 1. Open the third moving path (8) and then remove the residual media and alien
sensor (FDS12) materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I4B15 [Deposit Count/Check]]Jam at Escrow entry sensor 1. Open the BM7 moving path and then remove the residual media and alien
(FDS15) materials.
I4B16 [Deposit Count/Check]Jam at RT Box entry detection 1. Open the BM3 moving path and then remove the residual media and alien
sensor (FDS16) materials.
2. Check the arrangement state of banknotes in the RT box.
I4B18 [Deposit Count/Check]Jam at Cassette1 entry detection 1. Open the BM2(7) and remove the residual media at the moving path (6) and
sensor (FDS18) Cassette1(14) entry.
2. Execute initialization.
I4B19 [Deposit Count/Check]Jam at Cassette2entry detection 1. Remove the residual media at the Cassette2 entry (11).
sensor (FDS19) 2. Execute initialization.
I4B21 [Deposit Count/Check] Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I4B22 [Deposit Count/Check] Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I4B23 [Deposit Count/Check] Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I4B24 [Deposit Count/Check] Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I4B25 [Deposit Count/Check] Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I4B26 [Deposit Count/Check] Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.

© Hyosung TNS Inc. All Rights Reserved. 416


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I4B27 [Deposit Count/Check] Jam at the BC entry sensor 1. Open the BC cover(3) and remove the residual media and alien materials.
(BCS01). 2. Check the BC Lock state.
I4B28 [Deposit Count/Check] Jam at the BC entry sensor 1. Open the BC cover(3) and remove the residual media and alien materials.
(BCS02). 2. Check the BC Lock state.
I4B29 [Deposit Count/Check] Jam at the BC entry sensor 1. Open the BC cover(3) and remove the residual media and alien materials.
(BCS01,BCS02). 2. Check the BC Lock state.
I4B2A [Deposit Count/Check]Jam at Escrow entry sensor 1. Open the BM4 moving path and then remove the residual media and alien
(FDS15) materials.
I4B2B [Deposit Count/Check]Jam at the Align entry detection 1. Open the alignment(4) cover and remove the residual media and alien materials.
sensor (AAS06). 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I4B2C [Deposit Count/Check]Align detection sensor (AAS05) 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
jam media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I4B2D [Deposit Count/Check]Align detection sensor (AAS03) "1. Open alignment(4) cover and remove if any residue or dirt inside.2, Remove if
jam. any jam in BC/ SCM/ recognition module and lock them firmly.3. Check whether
lock of alignment(4) cover is in good state.4. Execute initialization."

I4B2E [Deposit Count/Check]Recog detection sensor 1. Remove the internal media and alien materials in the Recognition(5).
(RCS01) jam. 2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I4B2F [Deposit Count/Check]Jam at Recog exit moving 1. Open the BM2(7) Upper Guide and remove the residual media and alien
sensor (FDS07) material.
2. Open the BM3 moving path to remove the residual media.
I4B30 [Deposit Count/Check]Jam at Recog exit moving 1. Open the BM2(7) Upper Guide and remove the residual media and alien
sensor (FDS23). material.
2. Open the BM3 moving path to remove the residual media.
I4B31 [Deposit Count/Check]Jam at the second moving path 1. Open the BM2(7) and then remove the residual media and alien materials.
sensor (FDS09). 2. Check the 3Way-Gate1 operation state (FDM06)
I4B32 [Deposit Count/Check]Jam at the 3Way2 control 1. Open the third moving path (8) and then remove the residual media and alien
sensor (FDS12) materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I4B33 [Deposit Count/Check]Jam at Cassette1 entry detection 1. Open the BM2(7) and remove the residual media at the moving path (6) and
sensor (FDS18) Cassette1(14) entry.
2. Execute initialization.
I4B34 [Deposit Count/Check]Jam at the sensor (NCS07) 1. Check residual media or alien materials at the Cassette1(14) entry and remove
detecting the number of papers which enter into the those.
Cassette1.
I4B35 [Deposit Count/Check]Reject detection sensor (RJS08 1. Remove the residual media in the device.
jam. 2. Execute initialization.
I4B36 [Deposit Count/Check]Print detection sensor (PRS01) 1. Open the third moving path (8) and then remove the residual media and alien
jam. materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I4B37 [Deposit Count/Check]Jam at RT Box entry detection 1. Open the BM3 moving path and then remove the residual media and alien
sensor (FDS16) materials.
2. Check the arrangement state of banknotes in the RT box.
I4B38 [Deposit Count/Check]Jam at RT Box full sensor 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
(RTS02) jam 2. Remove the notes in the Retract Box.
3. Execute initialization.

I4B39 [Deposit Count/Check]Jam at Cassette2entry detection 1. Remove the residual media at the Cassette2 entry (11).
sensor (FDS19) 2. Execute initialization.
I4B3A [Deposit Count/Check]Jam at the sensor (CCS07) 1. Check residual media or alien materials at the Cassette2(15) entry and remove
detecting the number of papers which enter into the those.
Cassette2.
I4B3B [Deposit Count/Check]Jam at CCS11 sensor "1. Check residual media or alien materials at the Cassette2(15) and remove
those.2. Check the installation status of Cassette and sensors."
I4B3C [Deposit Count/Check]Jam at CCS12 sensor "1. Check residual media or alien materials at the Cassette2(15) and remove
those.2. Check the installation status of Cassette and sensors."
I4C01 [Deposit Count/Check]FDS01 Light Time out(280ms) 1. Check the inside of the Bundle(1).
fault when separating media. 2. Remove the notes and alien materials in the Bundle(1).
3. If no alien material exists in the Bundle(1),
Check and remove the alien materials in the internal sensors.
4. If no alien material exists, check whether the Bundle sensor is polluted

© Hyosung TNS Inc. All Rights Reserved. 417


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I4C02 [Deposit Count/Check]FDS02 Light Timeout(88ms) 1. SCM(2) Open
fault when separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor and the Bundle.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I4C03 [Deposit Count/Check]FDS03 Light Timeout(500ms) 1. SCM(2) Open
fault when separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I4C04 [Deposit Count/Check]FDS04 Light Timeout(500ms) 1. SCM(2) Open
fault when separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I4C05 [Deposit Count/Check]FDS05 Light Timeout(88ms) 1. SCM(2) Open
fault when separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor and the Bundle.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I4C06 [Deposit Count/Check]FDS03, 04 Light 1. SCM(2) Open
Timeout(500ms) fault when separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I4C07 [Deposit Count/Check]BCS01 Light Timeout(500ms) 1. SCM(2) Open
fault when separating media. 2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I4C08 [Deposit Count/Check]BCS02 Light Timeout(500ms) 1. SCM(2) Open


fault when separating media. 2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I4C09 [Deposit Count/Check]BCS01,BCS02 Light 1. SCM(2) Open


Timeout(500ms) fault when separating media. 2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I4C0A [Deposit Count/Check]FDS15 Light Timeout fault "1. Open 3-way 1(8) and remove if any residue in it.2. Check whether 3-way gate2
works properly and fix it, if it's not working.3. Lock 3-way 1(8) firmly."
I4C0B [Deposit Count/Check]Align entry detection sensor "1. Open BC(3) and SCM(2) for cleaning.2. Remove if any residue in BC, SCM or
(AAS06) is not reached (Light JAM) when separating bundle module.3. Lock BC and SCM firmly, if locking states of them are loose.4.
media. Otherwise, clean if any contamination of sensors in SCM. (FDS01, FDS02, FDS03,
FDS04, FDS05)"
I4C0C [Deposit Count/Check]AAS05 Light Timeout fault 1. Alignment(4) Open
2. Alignment(4) part residual media
I4C0D [Deposit Count/Check]AAS03 Light Timeout fault 1. Alignment(4) Open
2. Alignment(4) part residual media
I4C0E [Deposit Count/Check]RCS01 Light Timeout fault 1. Alignment(4) Open
2. Alignment(4) part residual media
I4C0F [Deposit Count/Check]FDS07 Light Timeout fault 1. Remove the internal media and alien materials in the Recognition(5).
2. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I4C10 [Deposit Count/Check]FDS23 Light Timeout fault 1. Remove the internal media and alien materials in the Recognition(5).
2. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I4C11 [Deposit Count/Check]FDS09 Light Timeout fault 1. Open the BM2(7) Upper Guide and remove the residual media and alien
material.
2. Open the BM3 moving path to remove the residual media.

© Hyosung TNS Inc. All Rights Reserved. 418


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I4C12 [Deposit Count/Check]FDS12 Light Timeout fault 1. Open the BM2(7) and then remove the residual media and alien materials.
2. Check the 3Way-Gate1 operation state (FDM06)
I4C13 [Deposit Count/Check]FDS18 Light Timeout fault 1. Open the BM2(7) and then remove the residual media and alien materials.
2. Check the 3Way-Gate1 operation state (FDM06)
I4C14 [Deposit Count/Check]NCS07 Light Timeout fault 1. Open the BM2(7) and remove the residual media at the moving path (6) and
Cassette1(14) entry.
2. Execute initialization.
I4C15 [Deposit Count/Check]RJS08 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I4C16 [Deposit Count/Check]PRS01 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I4C17 [Deposit Count/Check]FDS16 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I4C18 [Deposit Count/Check]RTS02 Light Timeout fault 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
2. Remove the notes in the Retract Box.
3. Execute initialization.

I4C19 [Deposit Count/Check]FDS19 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Execute initialization.
I4C1A [Deposit Count/Check]CCS07 Light Timeout fault 1. Check whether the Cassette2(11) is on the home position.
2. Execute initialization.
I4C1B [Deposit Count/Check]Light timeout fault at CCS11 "1. Check residual media or alien materials at the Cassette2(15) and remove
sensor those.2. Check the installation status of Cassette and sensors."
I4C1C [Deposit Count/Check]Light timeout fault at CCS12 "1. Check residual media or alien materials at the Cassette2(15) and remove
sensor those.2. Check the installation status of Cassette and sensors."
I4D01 [Deposit Count/Check]Error occurred by the notes 1. SCM(2) Open
disorder on the FDS01 2. Remove the notes and alien materials in the SCM. and Bundle.
I4D02 [Deposit Count/Check]Error occurred by the notes 1. SCM(2) Open
disorder on the FDS02 2. Remove the notes and alien materials in the SCM. and Bundle.
I4D03 [Deposit Count/Check]Error occurred by the notes 1. SCM(2) Open
disorder on the FDS03 2. Remove the notes and alien materials in the SCM. and Bundle.
I4D04 [Deposit Count/Check]Error occurred by the notes 1. SCM(2) Open
disorder on the FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I4D05 [Deposit Count/Check]Error occurred by the notes 1. SCM(2) Open
disorder on the FDS05 2. Remove the notes and alien materials in the SCM. and Bundle.
I4D06 [Deposit Count/Check]Error occurred by the notes 1. SCM(2) Open
disorder on the FDS03,FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I4D07 [Deposit Count/Check]Error occurred by the notes 1. Open the BC cover(3) and remove the residual media and alien materials.
disorder on the BCS01 2. Check the BC Lock state.
I4D08 [Deposit Count/Check]Error occurred by the notes 1. Open the BC cover(3) and remove the residual media and alien materials.
disorder on the BCS02 2. Check the BC Lock state.
I4D09 [Deposit Count/Check]Error occurred by the notes 1. Open the BC cover(3) and remove the residual media and alien materials.
disorder on the BCS01,BCS02 2. Check the BC Lock state.
I4D0A [Deposit Count/Check]Error occurred by the notes 1. Open the BM4 moving path and then remove the residual media and alien
disorder on the FDS15 materials.
I4D0B [Deposit Count/Check]Error occurred by the notes 1. Open the alignment(4) cover and remove the residual media and alien materials.
disorder on the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I4D0C [Deposit Count/Check]Error occurred by the notes 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
disorder on the AAS05 media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I4D0D [Deposit Count/Check]Error occurred by the notes 1. Open the alignment(4) cover and remove the residual media and alien materials.
disorder on the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I4D0E [Deposit Count/Check]Error occurred by the notes 1. Remove the internal media and alien materials in the Recognition(5).
disorder on the RCS01 2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I4D0F [Deposit Count/Check]Error occurred by the notes "1. Open the BM2(7) Upper Guide and remove the residual media and alien
disorder on the FDS07 material.2. Open the BM3 moving path to remove the residual media.3. Check
FDM05 solenoid and Gate."

© Hyosung TNS Inc. All Rights Reserved. 419


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I4D10 [Deposit Count/Check]Error occurred by the notes 1. Open the BM2(7) Upper Guide and remove the residual media and alien
disorder on the FDS23 material.
2. Open the BM3 moving path to remove the residual media.
I4D11 [Deposit Count/Check]Error occurred by the notes 1. Open the BM2(7) and then remove the residual media and alien materials.
disorder on the FDS09 2. Check the 3Way-Gate1 operation state (FDM06)
I4D12 [Deposit Count/Check]Error occurred by the notes 1. Open the third moving path (8) and then remove the residual media and alien
disorder on the FDS12 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I4D13 [Deposit Count/Check]Error occurred by the notes 1. Open the BM2(7) and remove the residual media at the moving path (6) and
disorder on the FDS18 Cassette1(14) entry.
2. Execute initialization.
I4D14 [Deposit Count/Check]Error occurred by the notes 1. Check residual media or alien materials at the Cassette1(14) entry and remove
disorder on the NCS07 those.
I4D15 [Deposit Count/Check]Error occurred by the notes 1. Remove the residual media in the device.
disorder on the RJS08 2. Execute initialization.
I4D16 [Deposit Count/Check]Error occurred by the notes 1. Open the third moving path (8) and then remove the residual media and alien
disorder on the PRS01 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I4D17 [Deposit Count/Check]Error occurred by the notes 1. Open the BM3 moving path and then remove the residual media and alien
disorder on the FDS16 materials.
2. Check the arrangement state of banknotes in the RT box.
I4D18 [Deposit Count/Check]Error occurred by the notes 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
disorder on the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.

I4D19 [Deposit Count/Check]Error occurred by the notes 1. Remove the residual media at the Cassette2 entry (11).
disorder on the FDS19 2. Execute initialization.
I4D1A [Deposit Count/Check]Error occurred by the notes 1. Check residual media or alien materials at the Cassette2(15) entry and remove
disorder on the CCS07 those.
I4D1B [Deposit Count/Check]Error occurred by the notes "1. Check residual media or alien materials at the Cassette2(15) and remove
disorder on the CCS11 those.2. Check the installation status of Cassette and sensors."
I4D1C [Deposit Count/Check]Error occurred by the notes "1. Check residual media or alien materials at the Cassette2(15) and remove
disorder on the CCS12 those.2. Check the installation status of Cassette and sensors."
I4D33 [Deposit Count/Check]Continuous note gap disorder 1. SCM(2) Open
error on the FDS01 2. Remove the notes and alien materials in the SCM. and Bundle.
I4D34 [Deposit Count/Check]Continuous note gap disorder 1. SCM(2) Open
error on the FDS02 2. Remove the notes and alien materials in the SCM. and Bundle.
I4D35 [Deposit Count/Check]Continuous note gap disorder 1. SCM(2) Open
error on the FDS03 2. Remove the notes and alien materials in the SCM. and Bundle.
I4D36 [Deposit Count/Check]Continuous note gap disorder 1. SCM(2) Open
error on the FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I4D37 [Deposit Count/Check]Continuous note gap disorder 1. SCM(2) Open
error on the FDS05 2. Remove the notes and alien materials in the SCM. and Bundle.
I4D38 [Deposit Count/Check]Continuous note gap disorder 1. SCM(2) Open
error on the FDS03,FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I4D39 [Deposit Count/Check]Continuous note gap disorder 1. Open the BC cover(3) and remove the residual media and alien materials.
error on the BCS01 2. Check the BC Lock state.
I4D3A [Deposit Count/Check]Continuous note gap disorder 1. Open the BC cover(3) and remove the residual media and alien materials.
error on the BCS02 2. Check the BC Lock state.
I4D3B [Deposit Count/Check]Continuous note gap disorder 1. Open the BC cover(3) and remove the residual media and alien materials.
error on the BCS01,BCS02 2. Check the BC Lock state.
I4D3C [Deposit Count/Check]Continuous note gap disorder 1. Open the BM4 moving path and then remove the residual media and alien
error on the FDS15 materials.
I4D3D [Deposit Count/Check]Continuous note gap disorder 1. Open the alignment(4) cover and remove the residual media and alien materials.
error on the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I4D3E [Deposit Count/Check]Continuous note gap disorder 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
error on the AAS05 media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I4D3F [Deposit Count/Check]Continuous note gap disorder 1. Open the alignment(4) cover and remove the residual media and alien materials.
error on the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.

© Hyosung TNS Inc. All Rights Reserved. 420


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I4D40 [Deposit Count/Check]Continuous note gap disorder 1. Remove the internal media and alien materials in the Recognition(5).
error on the RCS01 2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I4D41 [Deposit Count/Check]Continuous note gap disorder 1. Open the BM2(7) Upper Guide and remove the residual media and alien
error on the FDS07 material.
2. Open the BM3 moving path to remove the residual media.
I4D42 [Deposit Count/Check]Continuous note gap disorder 1. Open the BM2(7) Upper Guide and remove the residual media and alien
error on the FDS23 material.
2. Open the BM3 moving path to remove the residual media.
I4D43 [Deposit Count/Check]Continuous note gap disorder 1. Open the BM2(7) and then remove the residual media and alien materials.
error on the FDS09 2. Check the 3Way-Gate1 operation state (FDM06)
I4D44 [Deposit Count/Check]Continuous note gap disorder 1. Open the third moving path (8) and then remove the residual media and alien
error on the FDS12 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I4D45 [Deposit Count/Check]Continuous note gap disorder 1. Open the BM2(7) and remove the residual media at the moving path (6) and
error on the FDS18 Cassette1(14) entry.
2. Execute initialization.
I4D46 [Deposit Count/Check]Continuous note gap disorder 1. Check residual media or alien materials at the Cassette1(14) entry and remove
error on the NCS07 those.
I4D47 [Deposit Count/Check]Continuous note gap disorder 1. Remove the residual media in the device.
error on the RJS08 2. Execute initialization.
I4D48 [Deposit Count/Check]Continuous note gap disorder 1. Open the third moving path (8) and then remove the residual media and alien
error on the PRS01 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I4D49 [Deposit Count/Check]Continuous note gap disorder 1. Open the BM3 moving path and then remove the residual media and alien
error on the FDS16 materials.
2. Check the arrangement state of banknotes in the RT box.
I4D4A [Deposit Count/Check]Continuous note gap disorder 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
error on the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.

I4D4B [Deposit Count/Check]Continuous note gap disorder 1. Remove the residual media at the Cassette2 entry (11).
error on the FDS19 2. Execute initialization.
I4D4C [Deposit Count/Check]Continuous note gap disorder 1. Check residual media or alien materials at the Cassette2(15) entry and remove
error on the CCS07 those.
I4D4D [Deposit Count/Check]Continuous note gap disorder "1. Check residual media or alien materials at the Cassette2(15) and remove
error on the CCS11 those.2. Check the installation status of Cassette and sensors."
I4D4E [Deposit Count/Check]Continuous note gap disorder "1. Check residual media or alien materials at the Cassette2(15) and remove
error on the CCS12 those.2. Check the installation status of Cassette and sensors."
I4E01 [Deposit Count/Check]Error occurred by the Transport 1. SCM(2) Open
Path on the FDS01 2. Remove the notes and alien materials in the SCM. and Bundle.
I4E02 [Deposit Count/Check]Error occurred by the Transport 1. SCM(2) Open
Path on the FDS02 2. Remove the notes and alien materials in the SCM. and Bundle.
I4E03 [Deposit Count/Check]Error occurred by the Transport 1. SCM(2) Open
Path on the FDS03 2. Remove the notes and alien materials in the SCM. and Bundle.
I4E04 [Deposit Count/Check]Error occurred by the Transport 1. SCM(2) Open
Path on the FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I4E05 [Deposit Count/Check]Error occurred by the Transport 1. SCM(2) Open
Path on the FDS05 2. Remove the notes and alien materials in the SCM. and Bundle.
I4E06 [Deposit Count/Check]Error occurred by the Transport 1. SCM(2) Open
Path on the FDS03,04 2. Remove the notes and alien materials in the SCM. and Bundle.
I4E07 [Deposit Count/Check]Error occurred by the Transport 1. Open the BC cover(3) and remove the residual media and alien materials.
Path on the BCS01 2. Check the BC Lock state.
I4E08 [Deposit Count/Check]Error occurred by the Transport 1. Open the BC cover(3) and remove the residual media and alien materials.
Path on the BCS02 2. Check the BC Lock state.
I4E09 [Deposit Count/Check]Error occurred by the Transport 1. Open the BC cover(3) and remove the residual media and alien materials.
Path on the BCS01,BCS02 2. Check the BC Lock state.
I4E0A [Deposit Count/Check]Error occurred by the Transport 1. Open the BM4 moving path and then remove the residual media and alien
Path on the FDS15 materials.
I4E0B [Deposit Count/Check]Error occurred by the Transport 1. Open the alignment(4) cover and remove the residual media and alien materials.
Path on the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I4E0C [Deposit Count/Check]Error occurred by the Transport 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
Path on the AAS05 media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.

© Hyosung TNS Inc. All Rights Reserved. 421


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I4E0D [Deposit Count/Check]Error occurred by the Transport 1. Open the alignment(4) cover and remove the residual media and alien materials.
Path on the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I4E0E [Deposit Count/Check]Error occurred by the Transport 1. Remove the internal media and alien materials in the Recognition(5).
Path on the RCS01 2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I4E0F [Deposit Count/Check]Error occurred by the Transport 1. Open the BM2(7) Upper Guide and remove the residual media and alien
Path on the FDS07 material.
2. Open the BM3 moving path to remove the residual media.
I4E10 [Deposit Count/Check]Error occurred by the Transport 1. Open the BM2(7) Upper Guide and remove the residual media and alien
Path on the FDS23 material.
2. Open the BM3 moving path to remove the residual media.
I4E11 [Deposit Count/Check]Error occurred by the Transport 1. Open the BM2(7) and then remove the residual media and alien materials.
Path on the FDS09 2. Check the 3Way-Gate1 operation state (FDM06)
I4E12 [Deposit Count/Check]Error occurred by the Transport 1. Open the third moving path (8) and then remove the residual media and alien
Path on the FDS12 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I4E13 [Deposit Count/Check]Error occurred by the Transport 1. Open the BM2(7) and remove the residual media at the moving path (6) and
Path on the FDS18 Cassette1(14) entry.
2. Execute initialization.
I4E14 [Deposit Count/Check]Error occurred by the Transport 1. Check residual media or alien materials at the Cassette1(14) entry and remove
Path on the NCS07 those.
I4E15 [Deposit Count/Check]Error occurred by the Transport 1. Remove the residual media in the device.
Path on the RJS08 2. Execute initialization.
I4E16 [Deposit Count/Check]Error occurred by the Transport 1. Open the third moving path (8) and then remove the residual media and alien
Path on the PRS01 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I4E17 [Deposit Count/Check]Error occurred by the Transport 1. Open the BM3 moving path and then remove the residual media and alien
Path on the FDS16 materials.
2. Check the arrangement state of banknotes in the RT box.
I4E18 [Deposit Count/Check]Error occurred by the Transport 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
Path on the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.

I4E19 [Deposit Count/Check]Error occurred by the Transport 1. Remove the residual media at the Cassette2 entry (11).
Path on the FDS19 2. Execute initialization.
I4E1A [Deposit Count/Check]Error occurred by the Transport 1. Check residual media or alien materials at the Cassette2(15) entry and remove
Path on the CCS07 those.
I4E1B [Deposit Count/Check]Error occurred by the Transport "1. Check residual media or alien materials at the Cassette2(15) and remove
Path on the CCS11 those.2. Check the installation status of Cassette and sensors."
I4E1C [Deposit Count/Check]Error occurred by the Transport "1. Check residual media or alien materials at the Cassette2(15) and remove
Path on the CCS12 those.2. Check the installation status of Cassette and sensors."
I4F01 [Deposit Count/Check]Error occurred by the Return 1. SCM(2) Open
Transport Path(FDS01) 2. Remove the notes and alien materials in the SCM. and Bundle.
I4F02 [Deposit Count/Check]Error occurred by the Return 1. SCM(2) Open
Transport Path(FDS02) 2. Remove the notes and alien materials in the SCM. and Bundle.
I4F03 [Deposit Count/Check]Error occurred by the Return 1. SCM(2) Open
Transport Path(FDS03) 2. Remove the notes and alien materials in the SCM. and Bundle.
I4F04 [Deposit Count/Check]Error occurred by the Return 1. SCM(2) Open
Transport Path(FDS04) 2. Remove the notes and alien materials in the SCM. and Bundle.
I4F05 [Deposit Count/Check]Error occurred by the Return 1. SCM(2) Open
Transport Path(FDS05) 2. Remove the notes and alien materials in the SCM. and Bundle.
I4F06 [Deposit Count/Check]Error occurred by the Return 1. SCM(2) Open
Transport Path(FDS03,FDS04) 2. Remove the notes and alien materials in the SCM. and Bundle.
I4F07 [Deposit Count/Check]Error occurred by the Return 1. Open the BC cover(3) and remove the residual media and alien materials.
Transport Path( BCS01) 2. Check the BC Lock state.
I4F08 [Deposit Count/Check]Error occurred by the Return 1. Open the BC cover(3) and remove the residual media and alien materials.
Transport Path( BCS02) 2. Check the BC Lock state.
I4F09 [Deposit Count/Check]Error occurred by the Return 1. Open the BC cover(3) and remove the residual media and alien materials.
Transport Path( BCS01,BCS02) 2. Check the BC Lock state.
I4F0A [Deposit Count/Check]Error occurred by the Return 1. Open the BM4 moving path and then remove the residual media and alien
Transport Path( FDS15) materials.
I4F0B [Deposit Count/Check]Error occurred by the Return 1. Open the alignment(4) cover and remove the residual media and alien materials.
Transport Path( AAS06) 2. Initialize the device.
3. Check the alignment(4) cover lock state.

© Hyosung TNS Inc. All Rights Reserved. 422


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I4F0C [Deposit Count/Check]Error occurred by the Return 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
Transport Path( AAS05) media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I4F0D [Deposit Count/Check]Error occurred by the Return 1. Open the alignment(4) cover and remove the residual media and alien materials.
Transport Path( AAS03) 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I4F0E [Deposit Count/Check]Error occurred by the Return 1. Remove the internal media and alien materials in the Recognition(5).
Transport Path( RCS01) 2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I4F0F [Deposit Count/Check]Error occurred by the Return 1. Open the BM2(7) Upper Guide and remove the residual media and alien
Transport Path( FDS07) material.
2. Open the BM3 moving path to remove the residual media.
I4F10 [Deposit Count/Check]Error occurred by the Return 1. Open the BM2(7) Upper Guide and remove the residual media and alien
Transport Path( FDS23) material.
2. Open the BM3 moving path to remove the residual media.
I4F11 [Deposit Count/Check]Error occurred by the Return 1. Open the BM2(7) and then remove the residual media and alien materials.
Transport Path( FDS09) 2. Check the 3Way-Gate1 operation state (FDM06)
I4F12 [Deposit Count/Check]Error occurred by the Return 1. Open the third moving path (8) and then remove the residual media and alien
Transport Path( FDS12) materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I4F13 [Deposit Count/Check]Error occurred by the Return 1. Open the BM2(7) and remove the residual media at the moving path (6) and
Transport Path( FDS18) Cassette1(14) entry.
2. Execute initialization.
I4F14 [Deposit Count/Check]Error occurred by the Return 1. Check residual media or alien materials at the Cassette1(14) entry and remove
Transport Path( NCS07) those.
I4F15 [Deposit Count/Check]Error occurred by the Return 1. Remove the residual media in the device.
Transport Path( RJS08) 2. Execute initialization.
I4F16 [Deposit Count/Check]Error occurred by the Return 1. Open the third moving path (8) and then remove the residual media and alien
Transport Path( PRS01) materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I4F17 [Deposit Count/Check]Error occurred by the Return "1. Open the BM3 moving path and then remove the residual media and alien
Transport Path( FDS16) materials.2. Check the arrangement state of banknotes in the RT box.3. Check
FDM08 solenoid and Gate."
I4F18 [Deposit Count/Check]Error occurred by the Return 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
Transport Path( RTS02) 2. Remove the notes in the Retract Box.
3. Execute initialization.

I4F19 [Deposit Count/Check]Error occurred by the Return 1. Remove the residual media at the Cassette2 entry (11).
Transport Path( FDS19) 2. Execute initialization.
I4F1A [Deposit Count/Check]Error occurred by the Return 1. Check residual media or alien materials at the Cassette2(15) entry and remove
Transport Path( CCS07) those.
I4F1B [Deposit Count/Check]Error occurred by the Transport "1. Check residual media or alien materials at the Cassette2(15) and remove
Path on the CCS11 those.2. Check the installation status of Cassette and sensors."
I4F1C [Deposit Count/Check]Error occurred by the Transport "1. Check residual media or alien materials at the Cassette2(15) and remove
Path on the CCS12 those.2. Check the installation status of Cassette and sensors."
I5084 [Deposit Reject]CEN Bundle Cover Open Error 1. Check CEN Bundle Cover Status
I50C1 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I50C2 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I50C3 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I50CF An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I5301 [Deposit Reject]Low-speed moving path sensor fault. 1. Open the door at the Bundle side and remove the residual media.
2. Check and remove the alien materials in the Bundle low-speed wheel position
control (BDS14) sensor.
3. If no alien material exists, check whether the sensor is polluted.
4. Initialize the device.
I5302 [Deposit Reject]Low-speed moving path up fault 1. Check whether the Bundle low-speed moving path (BDM02) is running.
2. Reboot the system when the same error occurs.
3. Replace the motor and cables when the same error occurs after checking the
device.

© Hyosung TNS Inc. All Rights Reserved. 423


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I5303 [Deposit Reject]Low-speed moving path down fault 1. Check whether the Bundle low-speed moving path (BDM02) is running.
2. Reboot the system when the same error occurs.
3. Replace the motor and cables when the same error occurs after checking the
device.
I5304 [Deposit Reject]Shutter sensor fault. 1. Check and remove the alien materials in the Bundle Shutter Open (BDS11) and
Close(BDS12) sensors.
2. If no alien material exists, check whether the sensor is polluted.
I5305 [Deposit Reject]Shutter Open fault. 1. Check whether the part connected to the external shutter normally operates.
2. Check whether the shutter driving motor (BDM01) runs.
3. Check the motor connection cable.

I5306 [Deposit Reject]Shutter Close fault. 1. Check whether the part connected to the external shutter normally operates.
2. Check whether the shutter driving motor (BDM01) runs.
3. Check the motor connection cable.

I5307 [Deposit Reject]Billpress sensor fault. 1. Check and remove the alien materials in the Bundle Bill Press part (BDS15,
BDS16) sensors.
2. If no alien material exists, check whether the sensor is polluted.
I5308 [Deposit Reject]Billpress moving path position startup 1. Check the inside of the Bundle(1).
fault 2. Remove the alien materials of the Billpress.
3. If no alien material exists in the Billpress, check and remove the alien materials
in the Bundle Bill Press home Position (BDS15) sensor.
4. If no alien material exists, check whether the sensor is polluted.
I5309 [Deposit Reject]Billpress separation position startup 1. Check the inside of the Bundle(1).
fault. 2. Remove the alien materials of the Billpress.
3. If the Billpress is up, check whether the state is BDS18 Dark.
4. If it is not dark, move the P Roller and check whether the state of BDS18 is
changed.
I530A [Deposit Reject]Billpress residual position startup fault. 1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
3. If no alien material exists in the Billpress, check and remove the alien materials
in the Bundle Bill Press Up/Down (BDS16) sensor.
4. If no alien material exists, check whether the sensor is polluted
I530B [Deposit Reject]Billpress Reject position startup fault. 1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
3. If no alien material exists in the Billpress, check and remove the alien materials
in the Bundle Bill Press part (BDS15, BDS16) sensors.
4. If no alien material exists, check whether the sensor is polluted
I530D [Deposit Reject]Media remaining at the Bundle. 1. Check the inside of the Bundle(1).
2. Remove the notes and alien materials in the Bundle(1).
3. If no alien material exists, check whether the sensor in the Bundle(1) is polluted.

I530F [Deposit Reject] Sensor fault when preparing for 1. Check the inside of the Bundle(1).
separation of media. 2. Remove the notes and alien materials in the Bundle entry part (BDS01, BDS02)
sensors.
3. If no alien material exists, check whether the sensor is polluted.
I5310 [Deposit Reject]When trying to discharge the media, 1. Check the inside of the Bundle(1).
the number of retries exceeds the limit. 2. Open the separation part of SCM and Bundle and then remove residual
banknotes and the alien materials.
3. If no alien material exists, check whether the sensor in the Bundle(1) is polluted.

I5312 [Deposit Reject] Fault of receiving media returned due 1. Open the door at the Bundle side and remove the residual media.
to low-speed moving path up. 2. Check and remove the alien materials in the Bundle low-speed wheel position
control (BDS14) sensor.
3. If no alien material exists, check whether the sensor is polluted.
4. Initialize the device.
I5315 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I5318 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I5319 [Deposit Reject]BDS06 Dark Timeout when performing 1. Execute CCIM initialization.
low-speed moving path down 2. Check whether the sensor (BDS06) detecting the Bundle low-speed moving path
media is polluted when the same error occurs after initialization.
I5322 [Deposit Reject]BDM03 Motor do not run. 1. Check BDM03 Motor Operation.
I5324 [Deposit Reject]BDM05 Motor do not run. 1. Check BDM05 BillPress Motor Operation.
I5370 [Deposit Reject] Detecting upward operation fail at the 1. Check whether the Bundle low speed moving path(BDM02) is running.
low speed moving path in throat part. 2. Reboot the system when the same error occurs.
3. Replace the motor and cables when the same error occurs after checking the
device.

© Hyosung TNS Inc. All Rights Reserved. 424


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I5371 [Deposit Reject] Detecting downward operation fail at 1. Check whether the Bundle low speed moving path(BDM02) is running.
the low speed moving path in throat part. 2. Reboot the system when the same error occurs.
3. Replace the motor and cables when the same error occurs after checking the
device.
I5372 [Deposit Reject] Sensor fail at the low speed moving 1. Open the door at the Bundle side and remove the residual media.
path in throat part. 2. Check and remove the alien materials in the Bundle low speed wheel position
control(BDS14) sensor.
3. If no alien material exists, check whether the sensor is polluted.
4. Initialize the device.
I5385 [Deposit Reject] CEN Bundle Detecting Error "1. Execute CCIM initialization action. 2. Check the Bundle low speed moving
path(BDM02) and BDS03, BDS13 Sensor Status."
I53F0 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I53FF [Deposit Reject]Bundle module force shutdown. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I5501 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I5502 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I5503 [Deposit Reject]Escrow entry (ESS03, ESS04) residual 1. Open the Escrow Part(12).
fault when preparing for media winding when Escrow 2. Remove the media at the Escrow Drum residual check (ESS03) and output
has the media check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I5504 [Deposit Reject]Tape End (ESS07) detection fault when 1. Open the Escrow Part(12).
preparing for media winding when Escrow has media. 2. Manually remove media from Escrow.
3. Initialize.
I5505 [Deposit Reject]Escrow entry (ESS03, ESS04) residual 1. Open the Escrow Part(12).
fault when preparing for media winding when Escrow 2. Remove the media at the Escrow Drum residual check (ESS03) and output
has no media check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I5506 [Deposit Reject]Escrow internal (ESS01,02,03,04) 1. Open the Escrow Part(12).
residual fault when preparing for media winding when 2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03, ESS04) and
Escrow has no media the pollution.
3. Execute CCIM initialization.
I5507 [Deposit Reject]Residual media at the Escrow entry 1. Open the Escrow Part(12).
part (ESS03, ESS04) when preparing for media output 2. Remove the media at the Escrow Drum residual check (ESS03) and output
check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I5508 [Deposit Reject]Escrow Tape Start(ESS06) detection 1. Open the Escrow part (12) and remove the ESS06 media and pollution.
fault when preparing for media output. 2. Rotate the Escrow Knob in clock-wise three times.
3. Execute CCIM initialization.
I5509 [Deposit Reject]Residual media at the Escrow entry 1. Open the Escrow Part(12).
part (ESS03, ESS04) when reset the Escrow mode 2. Remove the media at the Escrow Drum residual check (ESS03) and output
check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I550A [Deposit Reject]Residual media at the Escrow (ESS01, 1. Open the Escrow Part(12).
ESS02, ESS03, ESS04) when reset the Escrow mode 2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03, ESS04) and
the pollution.
3. Execute CCIM initialization.
I550B [Deposit Reject] Residual media at the Escrow output 1. Open the Escrow Part(12).
check sensor before the Trigger sensor detects 2. Remove the media at the Escrow entry (FDS15) and output check (ESS04)
deflecting when winding the media. sensor part and the pollution.
3. Execute CCIM initialization.
I550C [Deposit Reject]Escrow Tape End (ESS07) detection 1. Open the Escrow part (12) and remove the ESS07 media and pollution.
fault when executing media winding. 2. Rotate the Escrow Knob in counterclock-wise three times.
3. Execute CCIM initialization.
I550D [Deposit Reject]Escrow Full (ESS05) detection fault 1. Open the Escrow part (12) and remove the ESS05 media and pollution.
when executing media winding. 2. Rotate the Escrow Knob in counterclock-wise three times.
3. Execute CCIM initialization.
I550E [Deposit Reject]Light jam at the Escrow output check 1. Open the Escrow Part(12).
sensor (ESS04) when executing media winding. 2. Remove the media between the Escrow entry (FDS15) and output check
(ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I550F [Deposit Reject]Dark jam at the Escrow output check 1. Open the Escrow Part(12).
sensor (ESS04) when executing media winding. 2. Remove the ESS04 media and pollution.
3. Execute CCIM initialization.
I5510 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.

© Hyosung TNS Inc. All Rights Reserved. 425


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I5511 [Deposit Reject]Jam between the Escrow entry sensors 1. Open the Escrow Part(12).
(ESS03, ESS04) and (FDS15) while storing the media. 2. Remove the media at the Escrow entry (FDS15) and output check (ESS04)
sensor part and the pollution.
3. Execute CCIM initialization.
I5512 [Deposit Reject]Jam between the Escrow entry 1. Open the Escrow Part(12).
(ESS04) and (FDS15) when processing drum full while 2. Remove the media at the Escrow entry (FDS15) and output check (ESS04)
storing the media. sensor part and the pollution.
3. Execute CCIM initialization.
I5513 [Deposit Reject]Escrow Tape End (ESS07) detection 1. Open the Escrow part (12) and remove the ESS07 media and pollution.
fault when executing media winding. 2. Rotate the Escrow Knob in counterclock-wise three times.
3. Execute CCIM initialization.
I5514 [Deposit Reject]Escrow Full (ESS05) detection fault 1. Open the Escrow part (12) and remove the ESS05 media and pollution.
when storing additional media while terminating media 2. Rotate the Escrow Knob in counterclock-wise three times.
winding. 3. Execute CCIM initialization.
I5515 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I5516 [Deposit Reject] Residual detection (ESS03) Jam 1. Open the Escrow Part(12).
before Escrow Drum when outputting the media. 2. Remove the ESS03 media and pollution.
3. Execute CCIM initialization.
I5517 [Deposit Reject]Light jam at the Escrow output check 1. Open the Escrow Part(12).
sensor (ESS04) when outputting the media. 2. Remove the ESS04 media and pollution.
3. Execute CCIM initialization. 4. Check the Escrow Drum running motor (ESM01).

I5518 [Deposit Reject]Residual media in the Escrow (ESS01, 1. Open the Escrow Part(12).
ESS02) when preparing for media discharge. 2. Remove the ESS01 and ESS02 media and pollution.
3. Execute CCIM initialization.
I5519 [Deposit Reject] Escrow Trigger2 (ESS04) is not 1. Open the Escrow Part(12).
detected and timeout occurs when outputting the 2. Remove the ESS04 media and pollution.
media. 3. Execute CCIM initialization. 4. Check the Escrow Drum running motor (ESM01).

I551A [Deposit Reject] Residual detection sensor (ESS03) 1. Open the Escrow Part(12).
Jam before Escrow Drum when outputting the media. 2. Remove the ESS03 media and pollution.
3. Execute CCIM initialization.
I551B [Deposit Reject]Jam at the Escrow output check sensor 1. Open the Escrow Part(12).
(ESS04) when outputting the media. 2. Remove the ESS04 media and pollution.
3. Execute CCIM initialization.
I551C [Deposit Reject]Residual media in the Escrow (ESS01, 1. Open the Escrow Part(12).
ESS02) when preparing for media discharge. 2. Remove the ESS01 and ESS02 media and pollution.
3. Execute CCIM initialization.
I5520 [Deposit Reject]Tape Start (ESS06) detection fault in 1. Open the Escrow Part(12).
Escrow Drum winding. 2. Remove the ESS06 media and pollution.
3. Check Motor (ESM01)
4. Execute CCIM initialization.
I5521 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I5522 [Deposit Reject]Tape Start (ESS06) is not light- 1. Open the Escrow Part(12).
detected in Escrow Drum winding. 2. Remove the ESS06 media and pollution.
3. Check Motor (ESM01)
4. Execute CCIM initialization.
I5523 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I5524 [Deposit Reject]Residual media at the Escrow entry 1. Open the Escrow Part(12).
part (ESS03, ESS04) when detecting tape start after 2. Remove the media at the Escrow Drum residual check (ESS03) and output
rewinding the Escrow check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I5525 [Deposit Reject]Tape Start (ESS06) is not detected 1. Open the Escrow Part(12).
when rewinding the Escrow Drum. 2. Remove the ESS06 media and pollution.
3. Check Motor (ESM01)
4. Execute CCIM initialization.
I5526 [Deposit Reject]Residual media at the Escrow entry 1. Open the Escrow Part(12).
part (ESS03, ESS04) when detecting tape start after 2. Remove the media at the Escrow Drum residual check (ESS03) and output
rewinding the Escrow Drum check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I5527 [Deposit Reject]Residual media at the Escrow entry 1. Open the Escrow Part(12).
part (ESS03, ESS04) before detecting tape end after 2. Remove the media at the Escrow Drum residual check (ESS03) and output
winding the Escrow Drum check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.

© Hyosung TNS Inc. All Rights Reserved. 426


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I5528 [Deposit Reject]Tape End (ESS07) is not detected in 1. Open the Escrow Part(12).
Escrow Drum winding 2. Remove the ESS07 media and pollution.
. 3. Check Motor (ESM01)
4. Execute CCIM initialization.
I5529 [Deposit Reject]The Escrow Drum hole is not detected 1. Open the Escrow Part(12).
on the position (ESS01, ESS02). 2. Remove the ESS01 and ESS02 media and pollution.
. 3. Execute CCIM initialization.
I552A [Deposit Reject]The Escrow Drum hole is not detected 1. Open the Escrow Part(12).
on the position (ESS01, ESS02). 2. Remove the ESS01 and ESS02 media and pollution.
. 3. Execute CCIM initialization.
I552B [Deposit Reject] When both of Escrow Tape Start 1. Open the Escrow Part(12).
(ESS06) sensor and the End (ESS07) sensor are 2. Remove the ESS06 and ESS07 media and pollution.
detected simultaneously 3. Execute CCIM initialization.
.
I552C [Deposit Reject]When checking the remaining in the 1. Open the Escrow Part(12).
Escrow and tape end is detected so that retry is made, 2. Remove the ESS07 media and pollution.
the number of retries exceeds the limit. 3. Execute CCIM initialization.
.
I552D [Deposit Reject]Empty (ESS01, ESS02) Light is not 1. Open the Escrow Part(12).
detected while checking the remaining in the Escrow. 2. Remove the ESS01 and ESS02 media and pollution.
. 3. Execute CCIM initialization.

I552E [Deposit Reject]The remaining before the Escrow entry 1. Open the Escrow Part(12).
or Drum is detected (ESS04, ESS03) while winding the 2. Remove the media at the Escrow Drum residual check (ESS03) and output
media.(Cash mode) check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I552F [Deposit Reject]The remaining before the Escrow entry 1. Open the Escrow Part(12).
or Drum is detected (ESS04, ESS03) while winding the 2. Remove the media at the Escrow Drum residual check (ESS03) and output
media.(Check mode) check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I5530 [Deposit Reject]The remaining before the Escrow entry 1. Open the Escrow Part(12).
or Drum is detected (ESS04, ESS03) while rewinding 2. Remove the media at the Escrow Drum residual check (ESS03) and output
the media.(Cash mode) check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I5531 [Deposit Reject]The remaining before the Escrow entry 1. Open the Escrow Part(12).
or Drum is detected (ESS04, ESS03) while rewinding 2. Remove the media at the Escrow Drum residual check (ESS03) and output
the media.(Check mode) check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I5580 [Deposit Reject]Receives a command which says to 1. Check Sensor (Escrow entry (FDS15) and output check (EES04) sensor)
unwind the roll of the Escrow until exceeding the 2. Execute initialization.
number of winding media.
I55F1 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I5602 [Deposit Reject]Batch moving stage down fail. 1. Check whether the reject batch return stage down detection (RJS07) sensor is
normally running.
2. Check whether the multiple return clamp motor (RJM01) is running.
I5603 [Deposit Reject]Batch moving stage up fail. 1. Check whether the reject batch return stage up detection (RJS06) sensor is
normally running.
2. Check whether the multiple return clamp motor (RJM01) is running.
I5604 [Deposit Reject]Batch moving stage sensor fault. 1. Check whether the reject batch return stage down detection (RJS07) sensor is
normally running.
2. Check whether the multiple return clamp motor (RJM01) is running.
I5605 [Deposit Reject]The media at the reject part is not "1. Open reject door(9) and remove if any residue in reject module.2. If no residue
moved to the Bundle output check sensor (RJS09) in reject module, check and clean if any contamination of sensors in reject module
within a specified time. (RJS01, RJS02, RJS03, RJS04, RJS05, RJS08, RJS09) and reject exit (RJS10)."

I5606 [Deposit Reject]After moving the media at the Reject 1. Reject Door(9) Open
part to the Bundle, the media remains at the Reject 2. Remove the notes and alien materials in the Reject.
part. 3. If no alien material exists, check whether the Reject part sensors (RJS01,
RJS02, RJS03, RJS04, RJS05, RJS08, RJS09) and the sensor (RJS10) detecting
the media residual at the reject output are polluted.
I5607 [Deposit Reject]Before moving the media at the Reject 1. Check the inside of the Bundle(1).
to the Bundle, the billpress of the Bundle part is not 2. Remove the alien materials of the Billpress.
moved to the Reject position. 3. If no alien material exists in the Billpress,
Check and remove the alien materials in the Bundle Bill Press part (BDS15,
BDS16) sensors.
4. If no alien material exists, check whether the sensor is polluted.

© Hyosung TNS Inc. All Rights Reserved. 427


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I5608 [Deposit Reject]When media are piled at the Reject "1. Remove if any residue or dirt in reject exit(RJS08) sensor2. Otherwise, clean if
part, jam occurs at the Reject output check sensor any contamination of the sensor."
(RJS08).
I5609 [Deposit Reject]Alien media have sequentially entered 1. Reject Door(9) Open
to the Reject part. 2. Remove the notes and alien materials in the Reject.
3. If no alien material exists, check whether the Reject output check sensor
(RJS08) is polluted.
I560A [Initialize]Abnormal residual media at the Reject part 1. Remove the notes and alien materials in the Reject output media residual sensor
(RJS10 Dark). (RJS10).
2. If no alien material exists, check whether the sensor is polluted.
I560B [Deposit Reject]When media abnormally access and 1. Remove the notes and alien materials in the Reject output check sensor
are piled at the Reject part, the residual media exist at (RJS08).
the Reject part (RJS08 Dark). 2. If no alien material exists, check whether the sensor is polluted.
I560C An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I56F1 [Deposit Reject]Reject module force shutdown. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I5801 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I5802 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I5803 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I5804 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I5805 [Deposit Reject]Bundle part operation timeout 1. Remove the residual media at the Bundle part (1).
2. Execute initialization.
I5806 [Deposit Reject]Media remaining at the Reject part 1. Open the door of Reject(9) part and remove the residual media.
2. Execute initialization.
I5807 [Deposit Reject]Retract Box is not on the home 1. Check whether the Retract Box(13) is on the home position.
position. 2. Execute initialization.
I5808 [Deposit Reject] Media remains at the first drive part 1. Remove the residual media at the SCM(2) and BC(3).
and the BC part or the BC is open. 2. Execute initialization.
I5809 [Deposit Reject]Media remaining at the Alignment part 1. Alignment(4) part residual media
2. Execute initialization.
I580A [Deposit Reject]Media remaining at the Recognition 1. Remove the residual media at the Recognition(5).
part 2. Execute initialization.
I580B [Deposit Reject]Media remaining at the BM2 "1. Open BM2(7) and remove if any residue in bill transport(6).2. Clean if any dirt or
connection part contamination on sensors in bill transport.3. Lock BM2 firmly.4. Execute
initialization"
I580C [Deposit Reject]Media remaining at 3-Way Gate 1 1. Open the BM2(7) and remove the residual media at the moving path (7, 8).
2. Execute initialization.
I580D [Deposit Reject]Media remaining at 3-Way Gate 2 1. Open the BM2(12) and remove the residual media at the moving path (8, 10).
2. Execute initialization.

I580E [Deposit Reject]Media remaining at the Escrow entry 1. Open the BM2(12) and remove the residual media at the moving path (10, 12).
part 2. Execute initialization.

I580F [Deposit Reject]Media remaining at the Retract entry 1. Remove the residual media at the RT box entry (11).
part 2. Execute initialization.
I5810 [Deposit Reject]Media remaining at the Cassette1 entry 1. Open the BM2(7) and remove the residual media at the moving path (6) and
Cassette1(14) entry.
2. Execute initialization.
I5811 [Deposit Reject]Media remaining at the Cassette2 entry 1. Remove the residual media at the Cassette2 entry (11).
2. Execute initialization.
I5812 [Deposit Reject]Cassette1 is not on the home position. 1. Check whether the Cassette1(14) is on the home position.
2. Execute initialization.
I5813 [Deposit Reject]No Cassette. 1. Check whether the Cassette1(14) and the Cassette2(15) are on the home
position.
2. Execute initialization.
I5814 [Deposit Reject]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I5815 [Deposit Reject]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I5816 [Deposit Reject]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I5817 [Deposit Reject]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.

© Hyosung TNS Inc. All Rights Reserved. 428


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I5818 [Deposit Reject]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I5819 [Deposit Reject]Failed to inhale the media 1. Remove the residual media in the device.
2. Execute initialization.
I581B [Deposit Reject]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I5823 [Deposit Reject]BC Cover Open fault. 1. Remount the BC Cover(3) and execute initialization.
2. If the fault is not recovered, reboot the system.
I5829 [Deposit Reject]Media remaining at the Bundle 1. Remove the residual media at the Bundle part (1).
2. Execute initialization.
I582A [Deposit Reject]Error in processing the number of 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving
papers at the Reject part path (8, 9, 10).
2. Execute initialization.
I582B [Deposit Reject]Error in processing the number of 1. Open the BM2(12) and remove the residual media at the moving path (8, 10,
papers at the Escrow part 12).
2. Execute initialization.
I582C [Deposit Reject]Timeout occurs in operation. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9).
2. Execute initialization.
I582D [Deposit Reject]Timeout occurs in operation. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9).
2. Execute initialization.
I582E [Deposit Reject]Timeout occurs in operation. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9).
2. Execute initialization.
I582F [Deposit Reject]Timeout occurs in operation. 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving
path (8, 9, 10).
2. Execute initialization.
I5830 [Deposit Reject]Timeout occurs in operation. 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving
path (8, 9, 10).
2. Execute initialization.
I5831 [Deposit Reject]Media remaining at the Escrow part 1. Open the BM2(12) and remove the residual media at the moving path (8, 9, 10,
and the Reject part 12).
2. Execute initialization.
I5832 [Deposit Reject]BM2 moving part is open. 1. Check the BM2(7) Lock state.
2. Execute initialization.
I5833 [Deposit Reject]BM3 moving part is open. 1. Check the BM2(7) Lock state.
2. Execute initialization.
I5834 [Deposit Reject]CCIM is not on the home position. 1. Mount the CCIM on the home position.
I5835 [Deposit Reject]SCM Cover Open 1. Check the SCM(2) Lock state.
2. Execute initialization.
I5836 [Deposit Reject]Cassette2 is not on the home position. 1. Check whether the Cassette2(15) is on the home position.
2. Execute initialization.
I5841 [Deposit Reject]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I5842 [Deposit Reject]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I5843 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I5844 [Deposit Reject]Media remaining at the Print part 1. Open the BM2(12) and remove the residual media at the moving path (10, 11).
2. Execute initialization.

I5845 [Deposit Reject]Media remaining at the Print part 1. Open the BM2(12) and remove the residual media at the moving path (10, 11).
2. Execute initialization.

I5846 [Deposit Reject]INK cartridge ASSY is not on the home 1. Mount the INK cartridge ASSY on the home position.
position.
I5851 [Deposit Reject]ALG, Recog moving path motors do not 1. Remove the residual media in the device.
run. 2. Execute initialization.
I5852 [Deposit Reject]PRT, RT Box, Reject entry part motors 1. Remove the residual media in the device.
do not run. 2. Execute initialization.
I5855 [Deposit Reject]Media remain on the moving path. "1. Remove if any residue in bill transport. 2. Check any dirt or contamination on
sensors.3. After cleaning, lock bill transport firmly.4. Execute initialization"
I5859 [Deposit Reject]Media remain on the moving path. "1. Remove if any residue in RT entrance.2. If not, check and remove if any jam or
residue inside of RT.3. Check whether the RT box in right position.4. Remove if any
residue or not in the system. 5. Execute initialization."
I585A [Deposit Reject]The number of notes in the cassette is 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
not consistent. 2. Execute initialization.

I585B [Deposit Reject]The number of checks in the cassette 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
is not consistent. 2. Execute initialization.

© Hyosung TNS Inc. All Rights Reserved. 429


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I585C [Deposit Reject]The number of notes in the RT box is 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
not consistent 2. Execute initialization.

I585D [Deposit Reject]The number of notes passed 3Way- 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
Gate1 and 2 is not consistent. 2. Execute initialization.

I5861 [Deposit Count/Check]RT Box Full 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
2. Remove the notes in the Retract Box.
3. Execute initialization.

I5862 [Deposit Reject]A6 Full 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
2. Remove the notes in the Retract Box.
3. Execute initialization.

I5866 [Deposit Reject]Timeout of the 3Way-Gate1 and 2 1. Open the BM2(7) and remove the residual media at the moving path (7, 8).
operation occurs. 2. Open the door of Reject(9) part and remove the residual media.
3. Open the BM2(12) and remove the residual media at the moving path (10, 11).
4. Execute initialization.

I5867 [Deposit Reject]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I5868 [Deposit Reject]Timeout occurs when forced inhale is 1. Remove the residual media in the device.
made at the Bundle part. 2. Execute initialization.
I5869 [Deposit Reject]CST2 operation timeout (Bundle- 1. Remove the residual media in the device.
>Escrow->CST2) 2. Execute initialization.
I586A [Deposit Reject]Timeout occurs while resetting in 1. Remove the residual media in the device.
Bundle mode 2. Execute initialization.
I586B [Deposit Reject]Timeout of preparing for CST2 store 1. Remove the residual media in the device.
2. Execute initialization.
I586C [Deposit Reject]Timeout occurs while resetting in 1. Remove the residual media in the device.
Bundle mode (CST2) 2. Execute initialization.
I586D [Deposit Reject]Timeout of preparing for CST1 store 1. Remove the residual media in the device.
(Escrow->CST2) 2. Execute initialization.
I586E [Deposit Reject]Timeout of preparing for CST2 store 1. Remove the residual media in the device.
(Escrow->CST2) 2. Execute initialization.
I586F [Deposit Reject]Timeout of checking residual media in 1. Remove the residual media in the device.
Bundle occurs during initialization 2. Execute initialization.
I5870 [Deposit Reject]An internal program error of the device 1. Remove the residual media at the Escrow part (12).
2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03) and the
pollution.
3. If no alien material exists, check whether the sensor is polluted.
4. Execute CCIM initialization.
I5871 [Deposit Reject]An internal program error of the device 1. Remove the residual media in the device.
2. Execute initialization.
I5872 [Deposit Reject]Media remaining at the Reject part are 1. Remove the residual media in the device.
detected. 2. Execute initialization.
I5879 [Deposit Reject]Fault occurs while the BC part is 1. Remove the residual media in the device.
preparing. 2. Check the BC Cover(3) Lock state.
3. Execute initialization.
I587A [Deposit Reject]BC response timeout. 1. Check the cable connecting between Main and BC (Connector CN37).
I587B [Deposit Reject]The number of notes which have 1. Remove the residual media in the device.
passed BC is not consistent with that of Escrow and 2. Check the BC Cover(3) Lock state.
Reject. 3. Execute initialization.
I587C [Deposit Reject]BC operation is not completed. 1. Remove the residual media in the device.
2. Check the BC Cover(3) Lock state.
3. Execute initialization.
I58C0 [Deposit Reject]CCIM32 I/F was changed without 1. System restart
setting.
I58E0 [Deposit Reject]Anomaly of check information 1. Remove the residual media in the device.
2. Execute initialization.
I58F1 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I58FF [Deposit Reject]Failed to move to 3-Way 1 or 3-Way 2 "1. Open BM2(7), BM3(12) and remove if any residue at bill transport(7, 8, 9, 10).
Gate position 2.Check if any reside in or damage of 3-way gate 1 or 2. 3. Execute initialization."

I5B01 [Deposit Reject]Jam at the BC entry sensor 1. Open the BC cover(3) and remove the residual media and alien materials.
(BCS01,BCS02). 2. Check the BC Lock state.

© Hyosung TNS Inc. All Rights Reserved. 430


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I5B02 [Deposit Reject]Jam at the Align detection sensor 1. Open the alignment(4) cover and remove the residual media and alien materials.
(AAS02). 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I5B03 [Deposit Reject]Jam at the Align detection sensor 1. Open the alignment(4) cover and remove the residual media and alien materials.
(AAS03). 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I5B04 [Deposit Reject]Recog detection sensor (RCS01) jam. 1. Remove the internal media and alien materials in the Recognition(5).
2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I5B05 [Deposit Reject]Jam at the Align detection sensor 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
(AAS05) media and alien materials.
2. Initialize the device.
8. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I5B06 [Deposit Reject]Jam at the Align detection sensor 1. Open the alignment(4) cover and remove the residual media and alien materials.
(AAS06). 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I5B07 [Deposit Reject]Jam at Recog exit moving path sensor 1. Open the BM2(7) Upper Guide and remove the residual media and alien
(FDS07) material.
2. Open the BM7 moving path to remove the residual media.
I5B09 [Deposit Reject]Jam at the second moving path sensor 1. Open the BM2(7) and then remove the residual media and alien materials.
(FDS09). 2. Check the 3Way-Gate1 operation state (FDM06)
I5B12 [Deposit Reject]Jam at the 3Way2 control sensor 1. Open the third moving path (8) and then remove the residual media and alien
(FDS12) materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I5B15 [Deposit Reject]Jam at Escrow entry sensor (FDS15) 1. Open the BM4 moving path and then remove the residual media and alien
materials.
I5B16 [Deposit Reject]Jam at RT Box entry detection sensor 1. Open the BM3 moving path and then remove the residual media and alien
(FDS16) materials.
2. Check the arrangement state of banknotes in the RT box.
I5B18 [Deposit Reject]Jam at Cassette1 entry detection 1. Open the BM2(7) and remove the residual media at the moving path (6) and
sensor (FDS18) Cassette1(14) entry.
2. Execute initialization.
I5B19 [Deposit Reject]Jam at Cassette2entry detection 1. Remove the residual media at the Cassette2 entry (11).
sensor (FDS19) 2. Execute initialization.
I5B21 [Deposit Reject]J Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I5B22 [Deposit Reject]J Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I5B23 [Deposit Reject]J Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I5B24 [Deposit Reject]J Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I5B25 [Deposit Reject]J Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I5B26 [Deposit Reject]J Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I5B27 [Deposit Reject]J Jam at the BC entry sensor (BCS01). 1. Open the BC cover(3) and remove the residual media and alien materials.
2. Check the BC Lock state.
I5B28 [Deposit Reject]J Jam at the BC entry sensor (BCS02). 1. Open the BC cover(3) and remove the residual media and alien materials.
2. Check the BC Lock state.
I5B29 [Deposit Reject]J Jam at the BC entry sensor 1. Open the BC cover(3) and remove the residual media and alien materials.
(BCS01,BCS02). 2. Check the BC Lock state.
I5B2A [Deposit Reject]JJam at Escrow entry sensor (FDS15) 1. Open the BM4 moving path and then remove the residual media and alien
materials.
I5B2B [Deposit Reject]JJam at the Align entry detection 1. Open the alignment(4) cover and remove the residual media and alien materials.
sensor (AAS06). 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I5B2C [Deposit Reject]JAlign detection sensor (AAS05) jam 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.

© Hyosung TNS Inc. All Rights Reserved. 431


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I5B2D [Deposit Reject]JAlign detection sensor (AAS03) jam. 1. Open the alignment(4) cover and remove the residual media and alien materials.
2. Initialize the device.
3. Check the alignment(4) cover lock state.

I5B2E [Deposit Reject]JRecog detection sensor (RCS01) jam. 1. Remove the internal media and alien materials in the Recognition(5).
2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I5B2F [Deposit Reject]JJam at Recog exit moving sensor 1. Open the BM2(7) Upper Guide and remove the residual media and alien
(FDS07) material.
2. Open the BM3 moving path to remove the residual media.
I5B30 [Deposit Reject]JJam at Recog exit moving sensor 1. Open the BM2(7) Upper Guide and remove the residual media and alien
(FDS23). material.
2. Open the BM3 moving path to remove the residual media.
I5B31 [Deposit Reject]JJam at the second moving path 1. Open the BM2(7) and then remove the residual media and alien materials.
sensor (FDS09). 2. Check the 3Way-Gate1 operation state (FDM06)
I5B32 [Deposit Reject]JJam at the 3Way2 control sensor 1. Open the third moving path (8) and then remove the residual media and alien
(FDS12) materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I5B33 [Deposit Reject]JJam at Cassette1 entry detection 1. Open the BM2(7) and remove the residual media at the moving path (6) and
sensor (FDS18) Cassette1(14) entry.
2. Execute initialization.
I5B34 [Deposit Reject]JJam at the sensor (NCS07) detecting 1. Check residual media or alien materials at the Cassette1(14) entry and remove
the number of papers which enter into the Cassette1. those.

I5B35 [Deposit Reject]JReject detection sensor (RJS08 jam. 1. Remove the residual media in the device.
2. Execute initialization.
I5B36 [Deposit Reject]JPrint detection sensor (PRS01) jam. 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I5B37 [Deposit Reject]JJam at RT Box entry detection sensor 1. Open the BM3 moving path and then remove the residual media and alien
(FDS16) materials.
2. Check the arrangement state of banknotes in the RT box.
I5B38 [Deposit Reject]JJam at RT Box full sensor (RTS02) 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
jam 2. Remove the notes in the Retract Box.
3. Execute initialization.

I5B39 [Deposit Reject]JJam at Cassette2entry detection 1. Remove the residual media at the Cassette2 entry (11).
sensor (FDS19) 2. Execute initialization.
I5B3A [Deposit Reject]JJam at the sensor (CCS07) detecting 1. Check residual media or alien materials at the Cassette2(15) entry and remove
the number of papers which enter into the Cassette2. those.

I5C01 [Deposit Reject]JFDS01 Light Time out(280ms) fault 1. Check the inside of the Bundle(1).
when separating media. 2. Remove the notes and alien materials in the Bundle(1).
3. If no alien material exists in the Bundle(1),
Check and remove the alien materials in the internal sensors.
4. If no alien material exists, check whether the Bundle sensor is polluted
I5C02 [Deposit Reject]JFDS02 Light Timeout(88ms) fault 1. SCM(2) Open
when separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor and the Bundle.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I5C03 [Deposit Reject]JFDS03 Light Timeout(500ms) fault 1. SCM(2) Open
when separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I5C04 [Deposit Reject]JFDS04 Light Timeout(500ms) fault 1. SCM(2) Open
when separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.

© Hyosung TNS Inc. All Rights Reserved. 432


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I5C05 [Deposit Reject]JFDS05 Light Timeout(88ms) fault 1. SCM(2) Open
when separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor and the Bundle.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I5C06 [Deposit Reject]JFDS03, 04 Light Timeout(500ms) fault 1. SCM(2) Open
when separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I5C07 [Deposit Reject]JBCS01 Light Timeout(500ms) fault 1. SCM(2) Open
when separating media. 2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I5C08 [Deposit Reject]JBCS02 Light Timeout(500ms) fault 1. SCM(2) Open


when separating media. 2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I5C09 [Deposit Reject]JBCS01,BCS02 Light Timeout(500ms) 1. SCM(2) Open


fault when separating media. 2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I5C0A [Deposit Reject]JFDS15 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I5C0B [Deposit Reject]JAlign entry detection sensor (AAS06) 1. BC(3) and SCM(2) Open
is not reached (Light JAM) when separating media. 2. Remove the notes and alien materials in the BC, SCM. and Bundle.
3. Check the BC and SCM Half Lock state.
4. If no alien material exists in the BC and SCM, check whether the SCM internal
media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I5C0C [Deposit Reject]JAAS05 Light Timeout fault 1. Alignment(4) Open


2. Alignment(4) part residual media
I5C0D [Deposit Reject]JAAS03 Light Timeout fault 1. Alignment(4) Open
2. Alignment(4) part residual media
I5C0E [Deposit Reject]JRCS01 Light Timeout fault 1. Alignment(4) Open
2. Alignment(4) part residual media
I5C0F [Deposit Reject]JFDS07 Light Timeout fault 1. Remove the internal media and alien materials in the Recognition(5).
2. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I5C10 [Deposit Reject]JFDS23 Light Timeout fault 1. Remove the internal media and alien materials in the Recognition(5).
2. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I5C11 [Deposit Reject]JFDS09 Light Timeout fault 1. Open the BM2(7) Upper Guide and remove the residual media and alien
material.
2. Open the BM3 moving path to remove the residual media.
I5C12 [Deposit Reject]JFDS12 Light Timeout fault 1. Open the BM2(7) and then remove the residual media and alien materials.
2. Check the 3Way-Gate1 operation state (FDM06)
I5C13 [Deposit Reject]JFDS18 Light Timeout fault 1. Open the BM2(7) and then remove the residual media and alien materials.
2. Check the 3Way-Gate1 operation state (FDM06)
I5C14 [Deposit Reject]JNCS07 Light Timeout fault 1. Open the BM2(7) and remove the residual media at the moving path (6) and
Cassette1(14) entry.
2. Execute initialization.
I5C15 [Deposit Reject]JRJS08 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I5C16 [Deposit Reject]JPRS01 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)

© Hyosung TNS Inc. All Rights Reserved. 433


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I5C17 [Deposit Reject]JFDS16 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I5C18 [Deposit Reject]JRTS02 Light Timeout fault 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
2. Remove the notes in the Retract Box.
3. Execute initialization.

I5C19 [Deposit Reject]JFDS19 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Execute initialization.
I5C1A [Deposit Reject]JCCS07 Light Timeout fault 1. Check whether the Cassette2(11) is on the home position.
2. Execute initialization.
I5D01 [Deposit Reject]JError occurred by the notes disorder 1. SCM(2) Open
on the FDS01 2. Remove the notes and alien materials in the SCM. and Bundle.
I5D02 [Deposit Reject]JError occurred by the notes disorder 1. SCM(2) Open
on the FDS02 2. Remove the notes and alien materials in the SCM. and Bundle.
I5D03 [Deposit Reject]JError occurred by the notes disorder 1. SCM(2) Open
on the FDS03 2. Remove the notes and alien materials in the SCM. and Bundle.
I5D04 [Deposit Reject]JError occurred by the notes disorder 1. SCM(2) Open
on the FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I5D05 [Deposit Reject]JError occurred by the notes disorder 1. SCM(2) Open
on the FDS05 2. Remove the notes and alien materials in the SCM. and Bundle.
I5D06 [Deposit Reject]JError occurred by the notes disorder 1. SCM(2) Open
on the FDS03,FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I5D07 [Deposit Reject]JError occurred by the notes disorder 1. Open the BC cover(3) and remove the residual media and alien materials.
on the BCS01 2. Check the BC Lock state.
I5D08 [Deposit Reject]JError occurred by the notes disorder 1. Open the BC cover(3) and remove the residual media and alien materials.
on the BCS02 2. Check the BC Lock state.
I5D09 [Deposit Reject]JError occurred by the notes disorder 1. Open the BC cover(3) and remove the residual media and alien materials.
on the BCS01,BCS02 2. Check the BC Lock state.
I5D0A [Deposit Reject]JError occurred by the notes disorder 1. Open the BM4 moving path and then remove the residual media and alien
on the FDS15 materials.
I5D0B [Deposit Reject]JError occurred by the notes disorder 1. Open the alignment(4) cover and remove the residual media and alien materials.
on the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I5D0C [Deposit Reject]JError occurred by the notes disorder 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
on the AAS05 media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I5D0D [Deposit Reject]JError occurred by the notes disorder 1. Open the alignment(4) cover and remove the residual media and alien materials.
on the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I5D0E [Deposit Reject]JError occurred by the notes disorder 1. Remove the internal media and alien materials in the Recognition(5).
on the RCS01 2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I5D0F [Deposit Reject]JError occurred by the notes disorder "1. Open the BM2(7) Upper Guide and remove the residual media and alien
on the FDS07 material.2. Open the BM3 moving path to remove the residual media.3. Check
FDM05 solenoid and Gate."
I5D10 [Deposit Reject]JError occurred by the notes disorder 1. Open the BM2(7) Upper Guide and remove the residual media and alien
on the FDS23 material.
2. Open the BM3 moving path to remove the residual media.
I5D11 [Deposit Reject]JError occurred by the notes disorder 1. Open the BM2(7) and then remove the residual media and alien materials.
on the FDS09 2. Check the 3Way-Gate1 operation state (FDM06)
I5D12 [Deposit Reject]JError occurred by the notes disorder 1. Open the third moving path (8) and then remove the residual media and alien
on the FDS12 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I5D13 [Deposit Reject]JError occurred by the notes disorder 1. Open the BM2(7) and remove the residual media at the moving path (6) and
on the FDS18 Cassette1(14) entry.
2. Execute initialization.
I5D14 [Deposit Reject]JError occurred by the notes disorder 1. Check residual media or alien materials at the Cassette1(14) entry and remove
on the NCS07 those.
I5D15 [Deposit Reject]JError occurred by the notes disorder 1. Remove the residual media in the device.
on the RJS08 2. Execute initialization.

© Hyosung TNS Inc. All Rights Reserved. 434


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I5D16 [Deposit Reject]JError occurred by the notes disorder 1. Open the third moving path (8) and then remove the residual media and alien
on the PRS01 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I5D17 [Deposit Reject]JError occurred by the notes disorder 1. Open the BM3 moving path and then remove the residual media and alien
on the FDS16 materials.
2. Check the arrangement state of banknotes in the RT box.
I5D18 [Deposit Reject]JError occurred by the notes disorder 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
on the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.

I5D19 [Deposit Reject]JError occurred by the notes disorder 1. Remove the residual media at the Cassette2 entry (11).
on the FDS19 2. Execute initialization.
I5D1A [Deposit Reject]JError occurred by the notes disorder 1. Check residual media or alien materials at the Cassette2(15) entry and remove
on the CCS07 those.
I5D33 [Deposit Reject]JContinuous note gap disorder error on 1. SCM(2) Open
the FDS01 2. Remove the notes and alien materials in the SCM. and Bundle.
I5D34 [Deposit Reject]JContinuous note gap disorder error on 1. SCM(2) Open
the FDS02 2. Remove the notes and alien materials in the SCM. and Bundle.
I5D35 [Deposit Reject]JContinuous note gap disorder error on 1. SCM(2) Open
the FDS03 2. Remove the notes and alien materials in the SCM. and Bundle.
I5D36 [Deposit Reject]JContinuous note gap disorder error on 1. SCM(2) Open
the FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I5D37 [Deposit Reject]JContinuous note gap disorder error on 1. SCM(2) Open
the FDS05 2. Remove the notes and alien materials in the SCM. and Bundle.
I5D38 [Deposit Reject]JContinuous note gap disorder error on 1. SCM(2) Open
the FDS03,FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I5D39 [Deposit Reject]JContinuous note gap disorder error on 1. Open the BC cover(3) and remove the residual media and alien materials.
the BCS01 2. Check the BC Lock state.
I5D3A [Deposit Reject]JContinuous note gap disorder error on 1. Open the BC cover(3) and remove the residual media and alien materials.
the BCS02 2. Check the BC Lock state.
I5D3B [Deposit Reject]JContinuous note gap disorder error on 1. Open the BC cover(3) and remove the residual media and alien materials.
the BCS01,BCS02 2. Check the BC Lock state.
I5D3C [Deposit Reject]JContinuous note gap disorder error on 1. Open the BM4 moving path and then remove the residual media and alien
the FDS15 materials.
I5D3D [Deposit Reject]JContinuous note gap disorder error on 1. Open the alignment(4) cover and remove the residual media and alien materials.
the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I5D3E [Deposit Reject]JContinuous note gap disorder error on 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
the AAS05 media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I5D3F [Deposit Reject]JContinuous note gap disorder error on 1. Open the alignment(4) cover and remove the residual media and alien materials.
the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I5D40 [Deposit Reject]JContinuous note gap disorder error on 1. Remove the internal media and alien materials in the Recognition(5).
the RCS01 2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I5D41 [Deposit Reject]JContinuous note gap disorder error on 1. Open the BM2(7) Upper Guide and remove the residual media and alien
the FDS07 material.
2. Open the BM3 moving path to remove the residual media.
I5D42 [Deposit Reject]JContinuous note gap disorder error on 1. Open the BM2(7) Upper Guide and remove the residual media and alien
the FDS23 material.
2. Open the BM3 moving path to remove the residual media.
I5D43 [Deposit Reject]JContinuous note gap disorder error on 1. Open the BM2(7) and then remove the residual media and alien materials.
the FDS09 2. Check the 3Way-Gate1 operation state (FDM06)
I5D44 [Deposit Reject]JContinuous note gap disorder error on 1. Open the third moving path (8) and then remove the residual media and alien
the FDS12 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I5D45 [Deposit Reject]JContinuous note gap disorder error on 1. Open the BM2(7) and remove the residual media at the moving path (6) and
the FDS18 Cassette1(14) entry.
2. Execute initialization.
I5D46 [Deposit Reject]JContinuous note gap disorder error on 1. Check residual media or alien materials at the Cassette1(14) entry and remove
the NCS07 those.
I5D47 [Deposit Reject]JContinuous note gap disorder error on 1. Remove the residual media in the device.
the RJS08 2. Execute initialization.

© Hyosung TNS Inc. All Rights Reserved. 435


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I5D48 [Deposit Reject]JContinuous note gap disorder error on 1. Open the third moving path (8) and then remove the residual media and alien
the PRS01 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I5D49 [Deposit Reject]JContinuous note gap disorder error on 1. Open the BM3 moving path and then remove the residual media and alien
the FDS16 materials.
2. Check the arrangement state of banknotes in the RT box.
I5D4A [Deposit Reject]JContinuous note gap disorder error on 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.

I5D4B [Deposit Reject]JContinuous note gap disorder error on 1. Remove the residual media at the Cassette2 entry (11).
the FDS19 2. Execute initialization.
I5D4C [Deposit Reject]JContinuous note gap disorder error on 1. Check residual media or alien materials at the Cassette2(15) entry and remove
the CCS07 those.
I5E01 [Deposit Reject]JError occurred by the Transport Path 1. SCM(2) Open
on the FDS01 2. Remove the notes and alien materials in the SCM. and Bundle.
I5E02 [Deposit Reject]JError occurred by the Transport Path 1. SCM(2) Open
on the FDS02 2. Remove the notes and alien materials in the SCM. and Bundle.
I5E03 [Deposit Reject]JError occurred by the Transport Path 1. SCM(2) Open
on the FDS03 2. Remove the notes and alien materials in the SCM. and Bundle.
I5E04 [Deposit Reject]JError occurred by the Transport Path 1. SCM(2) Open
on the FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I5E05 [Deposit Reject]JError occurred by the Transport Path 1. SCM(2) Open
on the FDS05 2. Remove the notes and alien materials in the SCM. and Bundle.
I5E06 [Deposit Reject]JError occurred by the Transport Path 1. SCM(2) Open
on the FDS03,04 2. Remove the notes and alien materials in the SCM. and Bundle.
I5E07 [Deposit Reject]JError occurred by the Transport Path 1. Open the BC cover(3) and remove the residual media and alien materials.
on the BCS01 2. Check the BC Lock state.
I5E08 [Deposit Reject]JError occurred by the Transport Path 1. Open the BC cover(3) and remove the residual media and alien materials.
on the BCS02 2. Check the BC Lock state.
I5E09 [Deposit Reject]JError occurred by the Transport Path 1. Open the BC cover(3) and remove the residual media and alien materials.
on the BCS01,BCS02 2. Check the BC Lock state.
I5E0A [Deposit Reject]JError occurred by the Transport Path 1. Open the BM4 moving path and then remove the residual media and alien
on the FDS15 materials.
I5E0B [Deposit Reject]JError occurred by the Transport Path 1. Open the alignment(4) cover and remove the residual media and alien materials.
on the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I5E0C [Deposit Reject]JError occurred by the Transport Path 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
on the AAS05 media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I5E0D [Deposit Reject]JError occurred by the Transport Path 1. Open the alignment(4) cover and remove the residual media and alien materials.
on the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I5E0E [Deposit Reject]JError occurred by the Transport Path 1. Remove the internal media and alien materials in the Recognition(5).
on the RCS01 2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I5E0F [Deposit Reject]JError occurred by the Transport Path 1. Open the BM2(7) Upper Guide and remove the residual media and alien
on the FDS07 material.
2. Open the BM3 moving path to remove the residual media.
I5E10 [Deposit Reject]JError occurred by the Transport Path 1. Open the BM2(7) Upper Guide and remove the residual media and alien
on the FDS23 material.
2. Open the BM3 moving path to remove the residual media.
I5E11 [Deposit Reject]JError occurred by the Transport Path 1. Open the BM2(7) and then remove the residual media and alien materials.
on the FDS09 2. Check the 3Way-Gate1 operation state (FDM06)
I5E12 [Deposit Reject]JError occurred by the Transport Path 1. Open the third moving path (8) and then remove the residual media and alien
on the FDS12 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I5E13 [Deposit Reject]JError occurred by the Transport Path 1. Open the BM2(7) and remove the residual media at the moving path (6) and
on the FDS18 Cassette1(14) entry.
2. Execute initialization.
I5E14 [Deposit Reject]JError occurred by the Transport Path 1. Check residual media or alien materials at the Cassette1(14) entry and remove
on the NCS07 those.
I5E15 [Deposit Reject]JError occurred by the Transport Path 1. Remove the residual media in the device.
on the RJS08 2. Execute initialization.

© Hyosung TNS Inc. All Rights Reserved. 436


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I5E16 [Deposit Reject]JError occurred by the Transport Path 1. Open the third moving path (8) and then remove the residual media and alien
on the PRS01 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I5E17 [Deposit Reject]JError occurred by the Transport Path 1. Open the BM3 moving path and then remove the residual media and alien
on the FDS16 materials.
2. Check the arrangement state of banknotes in the RT box.
I5E18 [Deposit Reject]JError occurred by the Transport Path 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
on the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.

I5E19 [Deposit Reject]JError occurred by the Transport Path 1. Remove the residual media at the Cassette2 entry (11).
on the FDS19 2. Execute initialization.
I5E1A [Deposit Reject]JError occurred by the Transport Path 1. Check residual media or alien materials at the Cassette2(15) entry and remove
on the CCS07 those.
I5E1B [Deposit Reject]Error occurred by the Transport Path "1. Check residual media or alien materials at the Cassette2(15) and remove
on the CCS11 those.2. Check the installation status of Cassette and sensors."
I5E1C [Deposit Reject]Error occurred by the Transport Path "1. Check residual media or alien materials at the Cassette2(15) and remove
on the CCS12 those.2. Check the installation status of Cassette and sensors."
I5F01 [Deposit Reject]JError occurred by the Return 1. SCM(2) Open
Transport Path(FDS01) 2. Remove the notes and alien materials in the SCM. and Bundle.
I5F02 [Deposit Reject]JError occurred by the Return 1. SCM(2) Open
Transport Path(FDS02) 2. Remove the notes and alien materials in the SCM. and Bundle.
I5F03 [Deposit Reject]JError occurred by the Return 1. SCM(2) Open
Transport Path(FDS03) 2. Remove the notes and alien materials in the SCM. and Bundle.
I5F04 [Deposit Reject]JError occurred by the Return 1. SCM(2) Open
Transport Path(FDS04) 2. Remove the notes and alien materials in the SCM. and Bundle.
I5F05 [Deposit Reject]JError occurred by the Return 1. SCM(2) Open
Transport Path(FDS05) 2. Remove the notes and alien materials in the SCM. and Bundle.
I5F06 [Deposit Reject]JError occurred by the Return 1. SCM(2) Open
Transport Path(FDS03,FDS04) 2. Remove the notes and alien materials in the SCM. and Bundle.
I5F07 [Deposit Reject]JError occurred by the Return 1. Open the BC cover(3) and remove the residual media and alien materials.
Transport Path( BCS01) 2. Check the BC Lock state.
I5F08 [Deposit Reject]JError occurred by the Return 1. Open the BC cover(3) and remove the residual media and alien materials.
Transport Path( BCS02) 2. Check the BC Lock state.
I5F09 [Deposit Reject]JError occurred by the Return 1. Open the BC cover(3) and remove the residual media and alien materials.
Transport Path( BCS01,BCS02) 2. Check the BC Lock state.
I5F0A [Deposit Reject]JError occurred by the Return 1. Open the BM4 moving path and then remove the residual media and alien
Transport Path( FDS15) materials.
I5F0B [Deposit Reject]JError occurred by the Return 1. Open the alignment(4) cover and remove the residual media and alien materials.
Transport Path( AAS06) 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I5F0C [Deposit Reject]JError occurred by the Return 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
Transport Path( AAS05) media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I5F0D [Deposit Reject]JError occurred by the Return 1. Open the alignment(4) cover and remove the residual media and alien materials.
Transport Path( AAS03) 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I5F0E [Deposit Reject]JError occurred by the Return 1. Remove the internal media and alien materials in the Recognition(5).
Transport Path( RCS01) 2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I5F0F [Deposit Reject]JError occurred by the Return 1. Open the BM2(7) Upper Guide and remove the residual media and alien
Transport Path( FDS07) material.
2. Open the BM3 moving path to remove the residual media.
I5F10 [Deposit Reject]JError occurred by the Return 1. Open the BM2(7) Upper Guide and remove the residual media and alien
Transport Path( FDS23) material.
2. Open the BM3 moving path to remove the residual media.
I5F11 [Deposit Reject]JError occurred by the Return 1. Open the BM2(7) and then remove the residual media and alien materials.
Transport Path( FDS09) 2. Check the 3Way-Gate1 operation state (FDM06)
I5F12 [Deposit Reject]JError occurred by the Return 1. Open the third moving path (8) and then remove the residual media and alien
Transport Path( FDS12) materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I5F13 [Deposit Reject]JError occurred by the Return 1. Open the BM2(7) and remove the residual media at the moving path (6) and
Transport Path( FDS18) Cassette1(14) entry.
2. Execute initialization.

© Hyosung TNS Inc. All Rights Reserved. 437


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I5F14 [Deposit Reject]JError occurred by the Return 1. Check residual media or alien materials at the Cassette1(14) entry and remove
Transport Path( NCS07) those.
I5F15 [Deposit Reject]JError occurred by the Return 1. Remove the residual media in the device.
Transport Path( RJS08) 2. Execute initialization.
I5F16 [Deposit Reject]JError occurred by the Return 1. Open the third moving path (8) and then remove the residual media and alien
Transport Path( PRS01) materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I5F17 [Deposit Reject]JError occurred by the Return "1. Open the BM3 moving path and then remove the residual media and alien
Transport Path( FDS16) materials.2. Check the arrangement state of banknotes in the RT box.3. Check
FDM08 solenoid and Gate."
I5F18 [Deposit Reject]JError occurred by the Return 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
Transport Path( RTS02) 2. Remove the notes in the Retract Box.
3. Execute initialization.

I5F19 [Deposit Reject]JError occurred by the Return 1. Remove the residual media at the Cassette2 entry (11).
Transport Path( FDS19) 2. Execute initialization.
I5F1A [Deposit Reject]JError occurred by the Return 1. Check residual media or alien materials at the Cassette2(15) entry and remove
Transport Path( CCS07) those.
I6084 [Deposit Cancel]CEN Bundle Cover Open Error 1. Check CEN Bundle Cover Status
I60C1 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I60C2 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I60C3 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I60CF An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I6210 [Deposit Cancel]The installation status of ccim32 cst 1. Check the installation status of Cassette and sensors.
was changed while transaction.
I6301 [Deposit Cancel]Low-speed control sensor fault. 1. Open the door at the Bundle side and remove the residual media.
2. Check and remove the alien materials in the Bundle low-speed wheel position
control (BDS14) sensor.
3. If no alien material exists, check whether the sensor is polluted.
4. Initialize the device.
I6302 [Deposit Cancel]The delivering roller with low-speed 1. Check whether the Bundle low-speed moving path (BDM02) is running.
fails to operate upward. 2. Reboot the system when the same error occurs.
3. Replace the motor and cables when the same error occurs after checking the
device.
I6303 [Deposit Cancel]The delivering roller with low-speed 1. Check whether the Bundle low-speed moving path (BDM02) is running.
fails to operate downward. 2. Reboot the system when the same error occurs.
3. Replace the motor and cables when the same error occurs after checking the
device.
I6304 [Deposit Cancel]Shutter sensor fault. 1. Check and remove the alien materials in the Bundle Shutter Open (BDS11) and
Close(BDS12) sensors.
2. If no alien material exists, check whether the sensor is polluted.
I6305 [Deposit Cancel]Shutter Open fault. 1. Check the inside of the Bundle and the Shutter.
2. Remove banknotes or the alien materials in the Shutter.
3. Check whether the Shutter Open successfully operates.
I6306 [Deposit Cancel]Shutter Close fault. 1. Check the inside of the Bundle and the Shutter.
2. Remove banknotes or the alien materials in the Shutter.
3. Check whether the Shutter Close successfully operates.
I6307 [Deposit Cancel]Billpress sensor fault. 1. Check and remove the alien materials in the Bundle Bill Press part (BDS15,
BDS16) sensors.
2. If no alien material exists, check whether the sensor is polluted.
I6308 [Deposit Cancel]Billpress move position startup fault. 1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
3. If no alien material exists in the Billpress, check and remove the alien materials
in the Bundle Bill Press home position (BDS15) sensor.
4. If no alien material exists, check whether the sensor is polluted.
I6309 [Deposit Cancel]Billpress separation position startup 1. Check the inside of the Bundle(1).
fault. 2. Remove the alien materials of the Billpress.
3. If the Billpress is up, check whether the state is BDS18 Dark.
4. If it is not dark, move the P Roller and check whether the state of BDS18 is
changed.
I630A [Deposit Cancel]Billpress residual position startup fault. 1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
3. If no alien material exists in the Billpress, check and remove the alien materials
in the Bundle Bill Press Up/Down (BDS16) sensor.
4. If no alien material exists, check whether the sensor is polluted

© Hyosung TNS Inc. All Rights Reserved. 438


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I630B [Deposit Cancel]Billpress Reject position startup fault. "1. Remove if any residue in bundle(1) module.2. Remove if any residue in bill
press.3. Remove if any residue in sensors (BDS15, BDS16) of bundle bill press.4.
Clean if any contamination of sensors (BDS15, BDS16) of bundle bill press."

I630D [Deposit Cancel]Media remaining at the Bundle. 1. Check the inside of the Bundle(1).
2. Remove the notes and alien materials in the Bundle(1).
3. If no alien material exists, check whether the sensor in the Bundle(1) is polluted.

I630F [Deposit Cancel]Sensor fault when preparing for 1. Check the inside of the Bundle(1).
separation of media. 2. Remove the notes and alien materials in the Bundle entry part (BDS01, BDS02)
sensors.
3. If no alien material exists, check whether the sensor is polluted.
I6310 [Deposit Cancel]When trying to discharge the media, 1. Check the inside of the Bundle(1).
the number of retries exceeds the limit. 2. Check the Reject and the Bundle connection parts and then remove residual
banknotes and the alien materials.
3. If no alien material exists, check whether the sensor in the Bundle(1) is polluted.

I6312 [Deposit Cancel]Fault of receiving media returned due 1. Open the door at the Bundle side and remove the residual media.
to low-speed moving path up. 2. Check and remove the alien materials in the Bundle low-speed wheel position
control (BDS14) sensor.
3. If no alien material exists, check whether the sensor is polluted.
4. Initialize the device.
I6315 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I6318 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I6319 [Deposit Cancel]BDS06 Dark Timeout when performing 1. Execute CCIM initialization.
low-speed moving path down 2. Check whether the sensor (BDS06) detecting the Bundle low-speed moving path
media is polluted when the same error occurs after initialization.
I6322 [Deposit Cancel]BDM03 Motor do not run. 1. Check BDM03 Motor Operation.
I6324 [Deposit Cancel]BDM05 Motor do not run. 1. Check BDM05 BillPress Motor Operation.
I6360 [Deposit Cancel]Media remaining at the SCM and BC 1. BC(3) and SCM(2) Open
part. 2. Remove the notes and alien materials in the BC, SCM. and Bundle.
3. Check the BC and SCM Half Lock state.
4. If no alien material exists in the BC and SCM, check whether the SCM internal
media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I6370 [Deposit Cancel] Detecting upward operation fail at the 1. Check whether the Bundle low speed moving path(BDM02) is running.
low speed moving path in throat part. 2. Reboot the system when the same error occurs.
3. Replace the motor and cables when the same error occurs after checking the
device.
I6371 [Deposit Cancel] Detecting downward operation fail at 1. Check whether the Bundle low speed moving path(BDM02) is running.
the low speed moving path in throat part. 2. Reboot the system when the same error occurs.
3. Replace the motor and cables when the same error occurs after checking the
device.
I6372 [Deposit Cancel] Sensor fail at the low speed moving 1. Open the door at the Bundle side and remove the residual media.
path in throat part. 2. Check and remove the alien materials in the Bundle low speed wheel position
control(BDS14) sensor.
3. If no alien material exists, check whether the sensor is polluted.
4. Initialize the device.
I6385 [Deposit Cancel] CEN Bundle Detecting Error "1. Execute CCIM initialization action. 2. Check the Bundle low speed moving
path(BDM02) and BDS03, BDS13 Sensor Status."
I63D2 [Deposit Cancel]Ultrasonic sensor does not operate. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
3. Check whether the SCM internal ultrasonic sensor (FDS06) is polluted when the
same error occurs after rebooting.
I63D3 [Deposit Cancel]BC Module Timeout. 1. Check the cable connecting between Main and BC (Connector CN37).
I63F0 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I63FF An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I6507 [Deposit Cancel]Residual media at the Escrow entry 1. Open the Escrow Part(12).
part (ESS03, ESS04) when preparing for media output 2. Remove the media at the Escrow Drum residual check (ESS03) and output
check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I6508 [Deposit Cancel]Escrow Tape Start(ESS06) detection 1. Open the Escrow part (12) and remove the ESS06 media and pollution.
fault when preparing for media output. 2. Rotate the Escrow Knob in clock-wise three times.
3. Execute CCIM initialization.

© Hyosung TNS Inc. All Rights Reserved. 439


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I6509 [Deposit Cancel]Residual media at the Escrow entry 1. Open the Escrow Part(12).
part (ESS03, ESS04) when reset the Escrow mode 2. Remove the media at the Escrow Drum residual check (ESS03) and output
check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I650A [Deposit Cancel]Residual media at the Escrow (ESS01, 1. Open the Escrow Part(12).
ESS02, ESS03, ESS04) when reset the Escrow mode 2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03, ESS04) and
the pollution.
3. Execute CCIM initialization.
I6516 [Deposit Cancel] Residual detection (ESS03) Jam 1. Open the Escrow Part(12).
before Escrow Drum when outputting the media. 2. Remove the ESS03 media and pollution.
3. Execute CCIM initialization.
I6517 [Deposit Cancel]Light jam at the Escrow output check "1. Open escrow(12) module and remove if any residue or dirt in ESS04.2. Check
sensor (ESS04) when outputting the media. whether escrow drum motor (ESM01) is working.3. Turn escrow drum knob to
check whether the belts are revolving.4. Execute initialization."
I6518 [Deposit Cancel]Residual media in the Escrow (ESS01, 1. Open the Escrow Part(12).
ESS02) when preparing for media discharge. 2. Remove the ESS01 and ESS02 media and pollution.
3. Execute CCIM initialization.
I6519 [Deposit Cancel] Escrow Trigger2 (ESS04) is not 1. Open the Escrow Part(12).
detected and timeout occurs when outputting the 2. Remove the ESS04 media and pollution.
media. 3. Execute CCIM initialization. 4. Check the Escrow Drum running motor (ESM01).

I651A [Deposit Cancel] Residual detection sensor (ESS03) 1. Open the Escrow Part(12).
Jam before Escrow Drum when outputting the media. 2. Remove the ESS03 media and pollution.
3. Execute CCIM initialization.
I651B [Deposit Cancel]Jam at the Escrow output check 1. Open the Escrow Part(12).
sensor (ESS04) when outputting the media. 2. Remove the ESS04 media and pollution.
3. Execute CCIM initialization.
I651C [Deposit Cancel]Residual media in the Escrow (ESS01, 1. Open the Escrow Part(12).
ESS02) when preparing for media discharge. 2. Remove the ESS01 and ESS02 media and pollution.
3. Execute CCIM initialization.
I6520 [Deposit Cancel]Tape Start (ESS06) detection fault in 1. Open the Escrow Part(12).
Escrow Drum winding. 2. Remove the ESS06 media and pollution.
3. Check Motor (ESM01)
4. Execute CCIM initialization.
I6521 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I6522 [Deposit Cancel]Tape Start (ESS06) is not light- 1. Open the Escrow Part(12).
detected in Escrow Drum winding. 2. Remove the ESS06 media and pollution.
3. Check Motor (ESM01)
4. Execute CCIM initialization.
I6523 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I6524 [Deposit Cancel]Residual media at the Escrow entry 1. Open the Escrow Part(12).
part (ESS03, ESS04) when detecting tape start after 2. Remove the media at the Escrow Drum residual check (ESS03) and output
rewinding the Escrow check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I6525 [Deposit Cancel]Tape Start (ESS06) is not detected 1. Open the Escrow Part(12).
when rewinding the Escrow Drum. 2. Remove the ESS06 media and pollution.
3. Check Motor (ESM01)
4. Execute CCIM initialization.
I6526 [Deposit Cancel]Residual media at the Escrow entry 1. Open the Escrow Part(12).
part (ESS03, ESS04) when detecting tape start after 2. Remove the media at the Escrow Drum residual check (ESS03) and output
rewinding the Escrow Drum check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I6527 [Deposit Cancel]Residual media at the Escrow entry 1. Open the Escrow Part(12).
part (ESS03, ESS04) before detecting tape end after 2. Remove the media at the Escrow Drum residual check (ESS03) and output
winding the Escrow Drum check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I6528 [Deposit Cancel]Tape End (ESS07) is not detected in 1. Open the Escrow Part(12).
Escrow Drum winding 2. Remove the ESS07 media and pollution.
. 3. Check Motor (ESM01)
4. Execute CCIM initialization.
I6529 [Deposit Cancel]The Escrow Drum hole is not detected 1. Open the Escrow Part(12).
on the position (ESS01, ESS02). 2. Remove the ESS01 and ESS02 media and pollution.
. 3. Execute CCIM initialization.
I652A [Deposit Cancel]The Escrow Drum hole is not detected 1. Open the Escrow Part(12).
on the position (ESS01, ESS02). 2. Remove the ESS01 and ESS02 media and pollution.
. 3. Execute CCIM initialization.

© Hyosung TNS Inc. All Rights Reserved. 440


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I652B [Deposit Cancel] When both of Escrow Tape Start 1. Open the Escrow Part(12).
(ESS06) sensor and the End (ESS07) sensor are 2. Remove the ESS06 and ESS07 media and pollution.
detected simultaneously 3. Execute CCIM initialization.
.
I652C [Deposit Cancel]When checking the residual in the 1. Open the Escrow Part(12).
Escrow and tape end is detected so that retry is made, 2. Remove the ESS07 media and pollution.
the number of retries exceeds the limit. 3. Execute CCIM initialization.
.
I652D [Deposit Cancel]Empty (ESS01, ESS02) Light is not 1. Open the Escrow Part(12).
detected while checking the residual media in the 2. Remove the ESS01 and ESS02 media and pollution.
Escrow. 3. Execute CCIM initialization.
.
I652E [Deposit Cancel]The residual media before the Escrow 1. Open the Escrow Part(12).
entry or Drum is detected (ESS04, ESS03) while 2. Remove the media at the Escrow Drum residual check (ESS03) and output
winding the media.(Cash mode) check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I652F [Deposit Cancel]The residual media before the Escrow 1. Open the Escrow Part(12).
entry or Drum is detected (ESS04, ESS03) while 2. Remove the media at the Escrow Drum residual check (ESS03) and output
winding the media.(Check mode) check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I6530 [Deposit Cancel]The residual media before the Escrow 1. Open the Escrow Part(12).
entry or Drum is detected (ESS04, ESS03) while 2. Remove the media at the Escrow Drum residual check (ESS03) and output
rewinding the media.(Cash mode) check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I6531 [Deposit Cancel]The residual media before the Escrow 1. Open the Escrow Part(12).
entry or Drum is detected (ESS04, ESS03) while 2. Remove the media at the Escrow Drum residual check (ESS03) and output
discharging the media. check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I6580 [Deposit Cancel]Receives a command which says to 1. Check Sensor (Escrow entry (FDS15) and output check (EES04) sensor)
unwind the roll of the Escrow until exceeding the 2. Execute initialization.
number of winding media.
I6602 [Deposit Cancel]Batch moving stage down fail. "1. Remove if any residue in reject (9) module.2. Turn reject return knob to check
whether the SE belts are revolving.3. Clean if any contamination on sensors in
reject module.4.. Execute initialization and check status of sensors is light."

I6603 [Deposit Cancel]Batch moving stage up fail. 1. Check whether the reject batch return stage up detection (RJS06) sensor is
normally running.
2. Check whether the multiple return clamp motor (RJM01) is running.
I6604 [Deposit Cancel]Batch moving stage sensor fault. 1. Check whether the reject batch return stage down detection (RJS07) sensor is
normally running.
2. Check whether the multiple return clamp motor (RJM01) is running.
I6605 [Deposit Cancel]The media at the reject part is not "1. Open reject door(9) and remove if any residue in reject module.2. If no residue
moved to the Bundle output check sensor (RJS09) in reject module, check and clean if any contamination of sensors in reject module
within a specified time. (RJS01, RJS02, RJS03, RJS04, RJS05, RJS08, RJS09) and reject exit (RJS10)."

I6606 [Deposit Cancel]After moving the media at the Reject "1. Open reject door(9) for cleaning.2. Remove if any residue in reject에 module.3.
part to the Bundle, the media remains at the Reject Otherwise, clean if any contamination on sensors, such as RJS01, RJS02, RJS03,
part. RJS04, RJS05, RJS08, and RJS09 in reject module and RJS10 in reject gate."

I6607 [Deposit Cancel]Before moving the media at the Reject 1. Check the inside of the Bundle(1).
to the Bundle, the billpress of the Bundle part is not 2. Remove the alien materials of the Billpress.
moved to the Reject position. 3. If no alien material exists in the Billpress,
Check and remove the alien materials in the Bundle Bill Press part (BDS15,
BDS16) sensors.
4. If no alien material exists, check whether the sensor is polluted.
I6608 [Deposit Cancel]When media are piled at the Reject "1. Remove if any residue or dirt in reject exit(RJS08) sensor2. Otherwise, clean if
part, jam occurs at the Reject output check sensor any contamination of the sensor."
(RJS08).
I6609 [Deposit Cancel]Alien media have sequentially entered 1. Reject Door(9) Open
to the Reject part. 2. Remove the notes and alien materials in the Reject.
3. If no alien material exists, check whether the Reject output check sensor
(RJS08) is polluted.
I660A [Deposit Cancel]Abnormal residual media at the Reject 1. Remove the notes and alien materials in the Reject output media residual sensor
part (RJS10 Dark). (RJS10).
2. If no alien material exists, check whether the sensor is polluted.
I660B [Deposit Cancel]When media abnormally access and 1. Remove the notes and alien materials in the Reject output check sensor
are piled at the Reject part, the residual media exist at (RJS08).
the Reject part (RJS08 Dark). 2. If no alien material exists, check whether the sensor is polluted.

© Hyosung TNS Inc. All Rights Reserved. 441


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I660C An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I66F1 [Deposit Cancel]Reject module force shutdown. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I6801 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I6802 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I6803 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I6804 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I6805 [Deposit Cancel]Reject part operation timeout 1. Open the door of Reject(9) part and remove the residual media.
2. Execute initialization.
I6806 [Deposit Cancel]Media remaining at the Reject part 1. Open the door of Reject(9) part and remove the residual media.
2. Execute initialization.
I6807 [Deposit Cancel]Retract Box is not on the home 1. Check whether the Retract Box(13) is on the home position.
position. 2. Execute initialization.
I6808 [Deposit Cancel] Media remains at the first drive part 1. Remove the residual media at the SCM(2) and BC(3).
and the BC part or the BC is open. 2. Execute initialization.
I6809 [Deposit Cancel]Media remaining at the Alignment part 1. Alignment(4) part residual media Execute initialization.

I680A [Deposit Cancel]Media remaining at the Recognition 1. Remove the residual media at the Recognition(5).
part 2. Execute initialization.
I680B [Deposit Cancel]Media remaining at the BM2 "1. Open BM2(7) and remove if any residue in bill transport(6).2. Clean if any dirt or
connection part contamination on sensors in bill transport.3. Lock BM2 firmly.4. Execute
initialization"
I680C [Deposit Cancel]Media remaining at 3-Way Gate 1 "1. Open BM2(7) and remove if any residue in bill transport area(7, 8).2. Check and
remove if any dirt or damage of 3-way gate 1. 3. Execute initialization."

I680D [Deposit Cancel]Media remaining at 3-Way Gate 2 "1. Open BM3(12) and remove if any residue in bill transport area(8, 10)2.Check
and remove if any dirt or damage in 3-way gate 2 3. Execute initialization."

I680E [Deposit Cancel]Media remaining at the Escrow entry 1. Open the BM2(12) and remove the residual media at the moving path (10, 12).
part 2. Execute initialization.

I680F [Deposit Cancel]Media remaining at the Retract entry 1. Remove the residual media at the RT box entry (11).
part 2. Execute initialization.
I6810 [Deposit Cancel]Media remaining at the Cassette1 1. Open the BM2(7) and remove the residual media at the moving path (6) and
entry Cassette1(14) entry.
2. Execute initialization.
I6811 [Deposit Cancel]Media remaining at the Cassette2 1. Remove the residual media at the Cassette2 entry (11).
entry 2. Execute initialization.
I6812 [Deposit Cancel]Cassette1 is not on the home position. 1. Check whether the Cassette1(14) is on the home position.
2. Execute initialization.
I6813 [Deposit Cancel]No Cassette. 1. Check whether the Cassette1(14) and the Cassette2(15) are on the home
position.
2. Execute initialization.
I6814 [Deposit Cancel]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I6815 [Deposit Cancel]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I6816 [Deposit Cancel]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I6817 [Deposit Cancel]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I6818 [Deposit Cancel]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I6819 [Deposit Cancel]Failed to inhale the media 1. Remove the residual media in the device.
2. Execute initialization.
I681B [Deposit Cancel]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I6823 [Deposit Cancel]BC Cover Open fault. 1. Remount the BC Cover(3) and execute initialization.
2. If the fault is not recovered, reboot the system.
I6829 [Deposit Cancel]Media remaining at the Bundle 1. Remove the residual media at the Bundle part (1).
2. Execute initialization.
I682A [Deposit Cancel]Error in processing the number of 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving
papers at the Reject part path (8, 9, 10).
2. Execute initialization.

© Hyosung TNS Inc. All Rights Reserved. 442


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I682B [Deposit Cancel]Error in processing the number of 1. Open the BM2(12) and remove the residual media at the moving path (8, 10,
papers at the Escrow part 12).
2. Execute initialization.
I682C [Deposit Cancel]Timeout occurs in operation. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9).
2. Execute initialization.
I682D [Deposit Cancel]Timeout occurs in operation. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9).
2. Execute initialization.
I682E [Deposit Cancel]Timeout occurs in operation. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9).
2. Execute initialization.
I682F [Deposit Cancel]Timeout occurs in operation. 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving
path (8, 9, 10).
2. Execute initialization.
I6830 [Deposit Cancel]Timeout occurs in operation. 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving
path (8, 9, 10).
2. Execute initialization.
I6831 [Deposit Cancel]Media remaining at the Escrow part 1. Open the BM2(12) and remove the residual media at the moving path (8, 9, 10,
and the Reject part 12).
2. Execute initialization.
I6832 [Deposit Cancel]BM2 moving part is open. 1. Check the BM2(7) Lock state.
2. Execute initialization.
I6833 [Deposit Cancel]BM3 moving part is open. "1. Check locking condition of BM3 module whether locks firmly.2. If so, open BM3
module and check if any dirt or wrong condition inside of BM3.3. Execute
initialization."
I6834 [Deposit Cancel]CCIM is not on the home position. 1. Mount the CCIM on the home position.
I6835 [Deposit Cancel]SCM Cover Open 1. Check the SCM(2) Lock state.
2. Execute initialization.
I6836 [Deposit CancelCassette2 is not on the home position. 1. Check whether the Cassette2(15) is on the home position.
2. Execute initialization.
I6841 [Deposit Cancel]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I6842 [Deposit Cancel]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I6843 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I6844 [Deposit Cancel]Media remaining at the Print part 1. Open the BM2(12) and remove the residual media at the moving path (10, 11).
2. Execute initialization.

I6845 [Deposit Cancel]Media remaining at the Print part 1. Open the BM2(12) and remove the residual media at the moving path (10, 11).
2. Execute initialization.

I6846 [Deposit Cancel]INK cartridge ASSY is not on the home 1. Mount the INK cartridge ASSY on the home position.
position.
I6851 [Deposit Cancel]ALG, Recog moving path motors do 1. Remove the residual media in the device.
not run. 2. Execute initialization.
I6852 [Deposit Cancel]PRT, RT Box, Reject entry part motors 1. Remove the residual media in the device.
do not run. 2. Execute initialization.
I6855 [Deposit Cancel]Media remain on the moving path. "1. Remove if any residue in bill transport. 2. Check any dirt or contamination on
sensors.3. After cleaning, lock bill transport firmly.4. Execute initialization"
I6859 [Deposit Cancel]Media remain on the moving path. "1. Remove if any residue in RT entrance.2. If not, check and remove if any jam or
residue inside of RT.3. Check whether the RT box in right position.4. Remove if any
residue or not in the system. 5. Execute initialization."
I685A [Deposit Cancel]The number of notes in the cassette is 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
not consistent. 2. Execute initialization.

I685B [Deposit Cancel]The number of checks in the cassette 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
is not consistent. 2. Execute initialization.

I685C [Deposit Cancel]The number of notes in the retract box 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
is not consistent. 2. Execute initialization.

I685D [Deposit Cancel]The number of notes passed 3Way- 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
Gate1 and 2 is not consistent. 2. Execute initialization.

I6861 [Deposit Cancel]RT Box Full 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
2. Remove the notes in the Retract Box.
3. Execute initialization.

© Hyosung TNS Inc. All Rights Reserved. 443


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I6862 [Deposit Cancel]A6 Full 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
2. Remove the notes in the Retract Box.
3. Execute initialization.

I6866 [Deposit Cancel]Timeout of the 3Way-Gate1 and 2 1. Open the BM2(7) and remove the residual media at the moving path (7, 8).
operation occurs. 2. Open the door of Reject(9) part and remove the residual media.
3. Open the BM2(12) and remove the residual media at the moving path (10, 11).
4. Execute initialization.

I6867 [Deposit Cancel]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I6868 [Deposit Cancel]Timeout occurs when forced inhale is 1. Remove the residual media in the device.
made at the Bundle part. 2. Execute initialization.
I6869 [Deposit Cancel]CST2 operation timeout (Bundle- 1. Remove the residual media in the device.
>Escrow->CST2) 2. Execute initialization.
I686A [Deposit Cancel]Timeout occurs while resetting in 1. Remove the residual media in the device.
Bundle mode 2. Execute initialization.
I686B [Deposit Cancel]Timeout of preparing for CST2 store 1. Remove the residual media in the device.
2. Execute initialization.
I686C [Deposit Cancel]Timeout occurs while resetting in 1. Remove the residual media in the device.
Bundle mode (CST2) 2. Execute initialization.
I686D [Deposit Cancel]Timeout of preparing for CST1 store 1. Remove the residual media in the device.
(Escrow->CST2) 2. Execute initialization.
I686E [Deposit Cancel]Timeout of preparing for CST2 store 1. Remove the residual media in the device.
(Escrow->CST2) 2. Execute initialization.
I686F [Deposit Cancel]Timeout of checking residual media in 1. Remove the residual media in the device.
Bundle occurs during initialization 2. Execute initialization.
I6870 [Deposit Cancel]An internal program error of the device 1. Remove the residual media at the Escrow part (12).
2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03) and the
pollution.
3. If no alien material exists, check whether the sensor is polluted.
4. Execute CCIM initialization.
I6871 [Deposit Cancel]An internal program error of the device 1. Remove the residual media in the device.
2. Execute initialization.
I6872 [Deposit Cancel]Media remaining at the Reject part are 1. Remove the residual media in the device.
detected. 2. Execute initialization.
I6879 [Deposit Cancel]Fault occurs while the BC part is 1. Remove the residual media in the device.
preparing. 2. Check the BC Cover(3) Lock state.
3. Execute initialization.
I687A [Deposit Cancel]BC response timeout. 1. Check the cable connecting between Main and BC (Connector CN37).
I687B [Deposit Cancel]The number of notes which have 1. Remove the residual media in the device.
passed BC is not consistent with that of Escrow and 2. Check the BC Cover(3) Lock state.
Reject. 3. Execute initialization.
I687C [Deposit Cancel]BC operation is not completed. 1. Remove the residual media in the device.
2. Check the BC Cover(3) Lock state.
3. Execute initialization.
I6893 [Deposit Cancel]Failure to check the last note at the 1. Execute CCIM initialization.
termination of mid transport path while retracting 2. Reboot the system when the same error occurs after initialization.
those.
I68C0 [Deposit Cancel]CCIM32 I/F was changed without 1. System restart
setting.
I68E0 [Deposit Cancel]Anomaly of check information 1. Remove the residual media in the device.
2. Execute initialization.
I68F1 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I68FF [Deposit Cancel]Failed to move to 3-Way 1 or 3-Way 2 "1. Open BM2(7), BM3(12) and remove if any residue at bill transport(7, 8, 9, 10).
Gate position 2.Check if any reside in or damage of 3-way gate 1 or 2. 3. Execute initialization."

I6B01 [Deposit Count/Check]Jam at the BC entry sensor 1. Open the BC cover(3) and remove the residual media and alien materials.
(BCS01,BCS02). 2. Check the BC Lock state.
I6B02 [Deposit Cancel]Jam at the Align detection sensor 1. Open the alignment(4) cover and remove the residual media and alien materials.
(AAS02). 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I6B03 [Deposit Cancel]Jam at the Align detection sensor 1. Open the alignment(4) cover and remove the residual media and alien materials.
(AAS03). 2. Initialize the device.
3. Check the alignment(4) cover lock state.

© Hyosung TNS Inc. All Rights Reserved. 444


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I6B04 [Deposit Cancel]Recog detection sensor (RCS01) jam. 1. Remove the internal media and alien materials in the Recognition(5).
2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I6B05 [Deposit Cancel]Jam at the Align detection sensor 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
(AAS05) media and alien materials.
2. Initialize the device.
9. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I6B06 [Deposit Cancel]Jam at the Align detection sensor 1. Open the alignment(4) cover and remove the residual media and alien materials.
(AAS06). 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I6B07 [Deposit Cancel]Jam at Recog exit moving path sensor 1. Open the BM2(7) Upper Guide and remove the residual media and alien
(FDS07) material.
2. Open the BM8 moving path to remove the residual media.
I6B09 [Deposit Cancel]Jam at the second moving path sensor 1. Open the BM2(7) and then remove the residual media and alien materials.
(FDS09). 2. Check the 3Way-Gate1 operation state (FDM06)
I6B12 [Deposit Cancel]Jam at the 3Way2 control sensor 1. Open the third moving path (8) and then remove the residual media and alien
(FDS12) materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I6B15 [Deposit Cancel]Jam at Escrow entry sensor (FDS15) 1. Open the BM9 moving path and then remove the residual media and alien
materials.
I6B16 [Deposit Cancel]Jam at RT Box entry detection sensor 1. Open the BM3 moving path and then remove the residual media and alien
(FDS16) materials.
2. Check the arrangement state of banknotes in the RT box.
I6B18 [Deposit Cancel]Jam at Cassette1 entry detection 1. Open the BM2(7) and remove the residual media at the moving path (6) and
sensor (FDS18) Cassette1(14) entry.
2. Execute initialization.
I6B19 [Deposit Cancel]Jam at Cassette2entry detection 1. Remove the residual media at the Cassette2 entry (11).
sensor (FDS19) 2. Execute initialization.
I6B21 [Deposit Cancel]J Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I6B22 [Deposit Cancel]J Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I6B23 [Deposit Cancel]J Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I6B24 [Deposit Cancel]J Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I6B25 [Deposit Cancel]J Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I6B26 [Deposit Cancel]J Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I6B27 [Deposit Cancel]J Jam at the BC entry sensor (BCS01). 1. Open the BC cover(3) and remove the residual media and alien materials.
2. Check the BC Lock state.
I6B28 [Deposit Cancel]J Jam at the BC entry sensor (BCS02). 1. Open the BC cover(3) and remove the residual media and alien materials.
2. Check the BC Lock state.
I6B29 [Deposit Cancel]J Jam at the BC entry sensor 1. Open the BC cover(3) and remove the residual media and alien materials.
(BCS01,BCS02). 2. Check the BC Lock state.
I6B2A [Deposit Cancel]JJam at Escrow entry sensor (FDS15) 1. Open the BM4 moving path and then remove the residual media and alien
materials.
I6B2B [Deposit Cancel]JJam at the Align entry detection 1. Open the alignment(4) cover and remove the residual media and alien materials.
sensor (AAS06). 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I6B2C [Deposit Cancel]JAlign detection sensor (AAS05) jam 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I6B2D [Deposit Cancel]JAlign detection sensor (AAS03) jam. 1. Open the alignment(4) cover and remove the residual media and alien materials.
2. Initialize the device.
3. Check the alignment(4) cover lock state.

I6B2E [Deposit Cancel]JRecog detection sensor (RCS01) 1. Remove the internal media and alien materials in the Recognition(5).
jam. 2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.

© Hyosung TNS Inc. All Rights Reserved. 445


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I6B2F [Deposit Cancel]JJam at Recog exit moving sensor 1. Open the BM2(7) Upper Guide and remove the residual media and alien
(FDS07) material.
2. Open the BM3 moving path to remove the residual media.
I6B30 [Deposit Cancel]JJam at Recog exit moving sensor 1. Open the BM2(7) Upper Guide and remove the residual media and alien
(FDS23). material.
2. Open the BM3 moving path to remove the residual media.
I6B31 [Deposit Cancel]JJam at the second moving path 1. Open the BM2(7) and then remove the residual media and alien materials.
sensor (FDS09). 2. Check the 3Way-Gate1 operation state (FDM06)
I6B32 [Deposit Cancel]JJam at the 3Way2 control sensor 1. Open the third moving path (8) and then remove the residual media and alien
(FDS12) materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I6B33 [Deposit Cancel]JJam at Cassette1 entry detection 1. Open the BM2(7) and remove the residual media at the moving path (6) and
sensor (FDS18) Cassette1(14) entry.
2. Execute initialization.
I6B34 [Deposit Cancel]JJam at the sensor (NCS07) detecting 1. Check residual media or alien materials at the Cassette1(14) entry and remove
the number of papers which enter into the Cassette1. those.

I6B35 [Deposit Cancel]JReject detection sensor (RJS08 jam. 1. Remove the residual media in the device.
2. Execute initialization.
I6B36 [Deposit Cancel]JPrint detection sensor (PRS01) jam. 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I6B37 [Deposit Cancel]JJam at RT Box entry detection sensor 1. Open the BM3 moving path and then remove the residual media and alien
(FDS16) materials.
2. Check the arrangement state of banknotes in the RT box.
I6B38 [Deposit Cancel]JJam at RT Box full sensor (RTS02) 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
jam 2. Remove the notes in the Retract Box.
3. Execute initialization.

I6B39 [Deposit Cancel]JJam at Cassette2entry detection 1. Remove the residual media at the Cassette2 entry (11).
sensor (FDS19) 2. Execute initialization.
I6B3A [Deposit Cancel]JJam at the sensor (CCS07) detecting 1. Check residual media or alien materials at the Cassette2(15) entry and remove
the number of papers which enter into the Cassette2. those.

I6B3B [Deposit Cancel]Jam at CCS11 sensor "1. Check residual media or alien materials at the Cassette2(15) and remove
those.2. Check the installation status of Cassette and sensors."
I6B3C [Deposit Cancel]Jam at CCS12 sensor "1. Check residual media or alien materials at the Cassette2(15) and remove
those.2. Check the installation status of Cassette and sensors."
I6C01 [Deposit Cancel]JFDS01 Light Time out(280ms) fault 1. Check the inside of the Bundle(1).
when separating media. 2. Remove the notes and alien materials in the Bundle(1).
3. If no alien material exists in the Bundle(1),
Check and remove the alien materials in the internal sensors.
4. If no alien material exists, check whether the Bundle sensor is polluted
I6C02 [Deposit Cancel]JFDS02 Light Timeout(88ms) fault 1. SCM(2) Open
when separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor and the Bundle.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I6C03 [Deposit Cancel]JFDS03 Light Timeout(500ms) fault 1. SCM(2) Open
when separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I6C04 [Deposit Cancel]JFDS04 Light Timeout(500ms) fault 1. SCM(2) Open
when separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I6C05 [Deposit Cancel]JFDS05 Light Timeout(88ms) fault 1. SCM(2) Open
when separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor and the Bundle.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.

© Hyosung TNS Inc. All Rights Reserved. 446


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I6C06 [Deposit Cancel]JFDS03, 04 Light Timeout(500ms) 1. SCM(2) Open
fault when separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I6C07 [Deposit Cancel]JBCS01 Light Timeout(500ms) fault 1. SCM(2) Open
when separating media. 2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I6C08 [Deposit Cancel]JBCS02 Light Timeout(500ms) fault 1. SCM(2) Open


when separating media. 2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I6C09 [Deposit Cancel]JBCS01,BCS02 Light Timeout(500ms) 1. SCM(2) Open


fault when separating media. 2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I6C0A [Deposit Cancel]JFDS15 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I6C0B [Deposit Cancel]JAlign entry detection sensor (AAS06) 1. BC(3) and SCM(2) Open
is not reached (Light JAM) when separating media. 2. Remove the notes and alien materials in the BC, SCM. and Bundle.
3. Check the BC and SCM Half Lock state.
4. If no alien material exists in the BC and SCM, check whether the SCM internal
media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I6C0C [Deposit Cancel]JAAS05 Light Timeout fault 1. Alignment(4) Open


2. Alignment(4) part residual media
I6C0D [Deposit Cancel]JAAS03 Light Timeout fault 1. Alignment(4) Open
2. Alignment(4) part residual media
I6C0E [Deposit Cancel]JRCS01 Light Timeout fault 1. Alignment(4) Open
2. Alignment(4) part residual media
I6C0F [Deposit Cancel]JFDS07 Light Timeout fault 1. Remove the internal media and alien materials in the Recognition(5).
2. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I6C10 [Deposit Cancel]JFDS23 Light Timeout fault 1. Remove the internal media and alien materials in the Recognition(5).
2. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I6C11 [Deposit Cancel]JFDS09 Light Timeout fault 1. Open the BM2(7) Upper Guide and remove the residual media and alien
material.
2. Open the BM3 moving path to remove the residual media.
I6C12 [Deposit Cancel]JFDS12 Light Timeout fault 1. Open the BM2(7) and then remove the residual media and alien materials.
2. Check the 3Way-Gate1 operation state (FDM06)
I6C13 [Deposit Cancel]JFDS18 Light Timeout fault 1. Open the BM2(7) and then remove the residual media and alien materials.
2. Check the 3Way-Gate1 operation state (FDM06)
I6C14 [Deposit Cancel]JNCS07 Light Timeout fault 1. Open the BM2(7) and remove the residual media at the moving path (6) and
Cassette1(14) entry.
2. Execute initialization.
I6C15 [Deposit Cancel]JRJS08 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I6C16 [Deposit Cancel]JPRS01 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I6C17 [Deposit Cancel]JFDS16 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I6C18 [Deposit Cancel]JRTS02 Light Timeout fault 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
2. Remove the notes in the Retract Box.
3. Execute initialization.

© Hyosung TNS Inc. All Rights Reserved. 447


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I6C19 [Deposit Cancel]JFDS19 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Execute initialization.
I6C1A [Deposit Cancel]JCCS07 Light Timeout fault 1. Check whether the Cassette2(11) is on the home position.
2. Execute initialization.
I6C1B [Deposit Cancel]Light timeout fault at CCS11 sensor "1. Check residual media or alien materials at the Cassette2(15) and remove
those.2. Check the installation status of Cassette and sensors."
I6C1C [Deposit Cancel]Light timeout fault at CCS12 sensor "1. Check residual media or alien materials at the Cassette2(15) and remove
those.2. Check the installation status of Cassette and sensors."
I6D01 [Deposit Cancel]JError occurred by the notes disorder 1. SCM(2) Open
on the FDS01 2. Remove the notes and alien materials in the SCM. and Bundle.
I6D02 [Deposit Cancel]JError occurred by the notes disorder 1. SCM(2) Open
on the FDS02 2. Remove the notes and alien materials in the SCM. and Bundle.
I6D03 [Deposit Cancel]JError occurred by the notes disorder 1. SCM(2) Open
on the FDS03 2. Remove the notes and alien materials in the SCM. and Bundle.
I6D04 [Deposit Cancel]JError occurred by the notes disorder 1. SCM(2) Open
on the FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I6D05 [Deposit Cancel]JError occurred by the notes disorder 1. SCM(2) Open
on the FDS05 2. Remove the notes and alien materials in the SCM. and Bundle.
I6D06 [Deposit Cancel]JError occurred by the notes disorder 1. SCM(2) Open
on the FDS03,FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I6D07 [Deposit Cancel]JError occurred by the notes disorder 1. Open the BC cover(3) and remove the residual media and alien materials.
on the BCS01 2. Check the BC Lock state.
I6D08 [Deposit Cancel]JError occurred by the notes disorder 1. Open the BC cover(3) and remove the residual media and alien materials.
on the BCS02 2. Check the BC Lock state.
I6D09 [Deposit Cancel]JError occurred by the notes disorder 1. Open the BC cover(3) and remove the residual media and alien materials.
on the BCS01,BCS02 2. Check the BC Lock state.
I6D0A [Deposit Cancel]JError occurred by the notes disorder 1. Open the BM4 moving path and then remove the residual media and alien
on the FDS15 materials.
I6D0B [Deposit Cancel]JError occurred by the notes disorder 1. Open the alignment(4) cover and remove the residual media and alien materials.
on the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I6D0C [Deposit Cancel]JError occurred by the notes disorder 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
on the AAS05 media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I6D0D [Deposit Cancel]JError occurred by the notes disorder 1. Open the alignment(4) cover and remove the residual media and alien materials.
on the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I6D0E [Deposit Cancel]JError occurred by the notes disorder 1. Remove the internal media and alien materials in the Recognition(5).
on the RCS01 2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I6D0F [Deposit Cancel]JError occurred by the notes disorder "1. Open the BM2(7) Upper Guide and remove the residual media and alien
on the FDS07 material.2. Open the BM3 moving path to remove the residual media.3. Check
FDM05 solenoid and Gate."
I6D10 [Deposit Cancel]JError occurred by the notes disorder 1. Open the BM2(7) Upper Guide and remove the residual media and alien
on the FDS23 material.
2. Open the BM3 moving path to remove the residual media.
I6D11 [Deposit Cancel]JError occurred by the notes disorder 1. Open the BM2(7) and then remove the residual media and alien materials.
on the FDS09 2. Check the 3Way-Gate1 operation state (FDM06)
I6D12 [Deposit Cancel]JError occurred by the notes disorder 1. Open the third moving path (8) and then remove the residual media and alien
on the FDS12 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I6D13 [Deposit Cancel]JError occurred by the notes disorder 1. Open the BM2(7) and remove the residual media at the moving path (6) and
on the FDS18 Cassette1(14) entry.
2. Execute initialization.
I6D14 [Deposit Cancel]JError occurred by the notes disorder 1. Check residual media or alien materials at the Cassette1(14) entry and remove
on the NCS07 those.
I6D15 [Deposit Cancel]JError occurred by the notes disorder 1. Remove the residual media in the device.
on the RJS08 2. Execute initialization.
I6D16 [Deposit Cancel]JError occurred by the notes disorder 1. Open the third moving path (8) and then remove the residual media and alien
on the PRS01 materials.
2. Check the 3Way-Gate2 operation state (FDM07)

© Hyosung TNS Inc. All Rights Reserved. 448


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I6D17 [Deposit Cancel]JError occurred by the notes disorder 1. Open the BM3 moving path and then remove the residual media and alien
on the FDS16 materials.
2. Check the arrangement state of banknotes in the RT box.
I6D18 [Deposit Cancel]JError occurred by the notes disorder 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
on the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.

I6D19 [Deposit Cancel]JError occurred by the notes disorder 1. Remove the residual media at the Cassette2 entry (11).
on the FDS19 2. Execute initialization.
I6D1A [Deposit Cancel]JError occurred by the notes disorder 1. Check residual media or alien materials at the Cassette2(15) entry and remove
on the CCS07 those.
I6D1B [Deposit Cancel]Error occurred by the notes disorder "1. Check residual media or alien materials at the Cassette2(15) and remove
on the CCS11 those.2. Check the installation status of Cassette and sensors."
I6D1C [Deposit Cancel]Error occurred by the notes disorder "1. Check residual media or alien materials at the Cassette2(15) and remove
on the CCS12 those.2. Check the installation status of Cassette and sensors."
I6D33 [Deposit Cancel]JContinuous note gap disorder error 1. SCM(2) Open
on the FDS01 2. Remove the notes and alien materials in the SCM. and Bundle.
I6D34 [Deposit Cancel]JContinuous note gap disorder error 1. SCM(2) Open
on the FDS02 2. Remove the notes and alien materials in the SCM. and Bundle.
I6D35 [Deposit Cancel]JContinuous note gap disorder error 1. SCM(2) Open
on the FDS03 2. Remove the notes and alien materials in the SCM. and Bundle.
I6D36 [Deposit Cancel]JContinuous note gap disorder error 1. SCM(2) Open
on the FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I6D37 [Deposit Cancel]JContinuous note gap disorder error 1. SCM(2) Open
on the FDS05 2. Remove the notes and alien materials in the SCM. and Bundle.
I6D38 [Deposit Cancel]JContinuous note gap disorder error 1. SCM(2) Open
on the FDS03,FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I6D39 [Deposit Cancel]JContinuous note gap disorder error 1. Open the BC cover(3) and remove the residual media and alien materials.
on the BCS01 2. Check the BC Lock state.
I6D3A [Deposit Cancel]JContinuous note gap disorder error 1. Open the BC cover(3) and remove the residual media and alien materials.
on the BCS02 2. Check the BC Lock state.
I6D3B [Deposit Cancel]JContinuous note gap disorder error 1. Open the BC cover(3) and remove the residual media and alien materials.
on the BCS01,BCS02 2. Check the BC Lock state.
I6D3C [Deposit Cancel]JContinuous note gap disorder error 1. Open the BM4 moving path and then remove the residual media and alien
on the FDS15 materials.
I6D3D [Deposit Cancel]JContinuous note gap disorder error 1. Open the alignment(4) cover and remove the residual media and alien materials.
on the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I6D3E [Deposit Cancel]JContinuous note gap disorder error 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
on the AAS05 media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I6D3F [Deposit Cancel]JContinuous note gap disorder error 1. Open the alignment(4) cover and remove the residual media and alien materials.
on the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I6D40 [Deposit Cancel]JContinuous note gap disorder error 1. Remove the internal media and alien materials in the Recognition(5).
on the RCS01 2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I6D41 [Deposit Cancel]JContinuous note gap disorder error 1. Open the BM2(7) Upper Guide and remove the residual media and alien
on the FDS07 material.
2. Open the BM3 moving path to remove the residual media.
I6D42 [Deposit Cancel]JContinuous note gap disorder error 1. Open the BM2(7) Upper Guide and remove the residual media and alien
on the FDS23 material.
2. Open the BM3 moving path to remove the residual media.
I6D43 [Deposit Cancel]JContinuous note gap disorder error 1. Open the BM2(7) and then remove the residual media and alien materials.
on the FDS09 2. Check the 3Way-Gate1 operation state (FDM06)
I6D44 [Deposit Cancel]JContinuous note gap disorder error 1. Open the third moving path (8) and then remove the residual media and alien
on the FDS12 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I6D45 [Deposit Cancel]JContinuous note gap disorder error 1. Open the BM2(7) and remove the residual media at the moving path (6) and
on the FDS18 Cassette1(14) entry.
2. Execute initialization.
I6D46 [Deposit Cancel]JContinuous note gap disorder error 1. Check residual media or alien materials at the Cassette1(14) entry and remove
on the NCS07 those.

© Hyosung TNS Inc. All Rights Reserved. 449


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I6D47 [Deposit Cancel]JContinuous note gap disorder error 1. Remove the residual media in the device.
on the RJS08 2. Execute initialization.
I6D48 [Deposit Cancel]JContinuous note gap disorder error 1. Open the third moving path (8) and then remove the residual media and alien
on the PRS01 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I6D49 [Deposit Cancel]JContinuous note gap disorder error 1. Open the BM3 moving path and then remove the residual media and alien
on the FDS16 materials.
2. Check the arrangement state of banknotes in the RT box.
I6D4A [Deposit Cancel]JContinuous note gap disorder error 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
on the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.

I6D4B [Deposit Cancel]JContinuous note gap disorder error 1. Remove the residual media at the Cassette2 entry (11).
on the FDS19 2. Execute initialization.
I6D4C [Deposit Cancel]JContinuous note gap disorder error 1. Check residual media or alien materials at the Cassette2(15) entry and remove
on the CCS07 those.
I6D4D [Deposit Cancel]Continuous note gap disorder error on "1. Check residual media or alien materials at the Cassette2(15) and remove
the CCS11 those.2. Check the installation status of Cassette and sensors."
I6D4E [Deposit Cancel]Continuous note gap disorder error on "1. Check residual media or alien materials at the Cassette2(15) and remove
the CCS12 those.2. Check the installation status of Cassette and sensors."
I6E01 [Deposit Cancel]JError occurred by the Transport Path 1. SCM(2) Open
on the FDS01 2. Remove the notes and alien materials in the SCM. and Bundle.
I6E02 [Deposit Cancel]JError occurred by the Transport Path 1. SCM(2) Open
on the FDS02 2. Remove the notes and alien materials in the SCM. and Bundle.
I6E03 [Deposit Cancel]JError occurred by the Transport Path 1. SCM(2) Open
on the FDS03 2. Remove the notes and alien materials in the SCM. and Bundle.
I6E04 [Deposit Cancel]JError occurred by the Transport Path 1. SCM(2) Open
on the FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I6E05 [Deposit Cancel]JError occurred by the Transport Path 1. SCM(2) Open
on the FDS05 2. Remove the notes and alien materials in the SCM. and Bundle.
I6E06 [Deposit Cancel]JError occurred by the Transport Path 1. SCM(2) Open
on the FDS03,04 2. Remove the notes and alien materials in the SCM. and Bundle.
I6E07 [Deposit Cancel]JError occurred by the Transport Path 1. Open the BC cover(3) and remove the residual media and alien materials.
on the BCS01 2. Check the BC Lock state.
I6E08 [Deposit Cancel]JError occurred by the Transport Path 1. Open the BC cover(3) and remove the residual media and alien materials.
on the BCS02 2. Check the BC Lock state.
I6E09 [Deposit Cancel]JError occurred by the Transport Path 1. Open the BC cover(3) and remove the residual media and alien materials.
on the BCS01,BCS02 2. Check the BC Lock state.
I6E0A [Deposit Cancel]JError occurred by the Transport Path 1. Open the BM4 moving path and then remove the residual media and alien
on the FDS15 materials.
I6E0B [Deposit Cancel]JError occurred by the Transport Path 1. Open the alignment(4) cover and remove the residual media and alien materials.
on the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I6E0C [Deposit Cancel]JError occurred by the Transport Path 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
on the AAS05 media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I6E0D [Deposit Cancel]JError occurred by the Transport Path 1. Open the alignment(4) cover and remove the residual media and alien materials.
on the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I6E0E [Deposit Cancel]JError occurred by the Transport Path 1. Remove the internal media and alien materials in the Recognition(5).
on the RCS01 2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I6E0F [Deposit Cancel]JError occurred by the Transport Path 1. Open the BM2(7) Upper Guide and remove the residual media and alien
on the FDS07 material.
2. Open the BM3 moving path to remove the residual media.
I6E10 [Deposit Cancel]JError occurred by the Transport Path 1. Open the BM2(7) Upper Guide and remove the residual media and alien
on the FDS23 material.
2. Open the BM3 moving path to remove the residual media.
I6E11 [Deposit Cancel]JError occurred by the Transport Path 1. Open the BM2(7) and then remove the residual media and alien materials.
on the FDS09 2. Check the 3Way-Gate1 operation state (FDM06)
I6E12 [Deposit Cancel]JError occurred by the Transport Path 1. Open the third moving path (8) and then remove the residual media and alien
on the FDS12 materials.
2. Check the 3Way-Gate2 operation state (FDM07)

© Hyosung TNS Inc. All Rights Reserved. 450


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I6E13 [Deposit Cancel]JError occurred by the Transport Path 1. Open the BM2(7) and remove the residual media at the moving path (6) and
on the FDS18 Cassette1(14) entry.
2. Execute initialization.
I6E14 [Deposit Cancel]JError occurred by the Transport Path 1. Check residual media or alien materials at the Cassette1(14) entry and remove
on the NCS07 those.
I6E15 [Deposit Cancel]JError occurred by the Transport Path 1. Remove the residual media in the device.
on the RJS08 2. Execute initialization.
I6E16 [Deposit Cancel]JError occurred by the Transport Path 1. Open the third moving path (8) and then remove the residual media and alien
on the PRS01 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I6E17 [Deposit Cancel]JError occurred by the Transport Path 1. Open the BM3 moving path and then remove the residual media and alien
on the FDS16 materials.
2. Check the arrangement state of banknotes in the RT box.
I6E18 [Deposit Cancel]JError occurred by the Transport Path 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
on the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.

I6E19 [Deposit Cancel]JError occurred by the Transport Path 1. Remove the residual media at the Cassette2 entry (11).
on the FDS19 2. Execute initialization.
I6E1A [Deposit Cancel]JError occurred by the Transport Path 1. Check residual media or alien materials at the Cassette2(15) entry and remove
on the CCS07 those.
I6E1B [Deposit Cancel]Error occurred by the Transport Path "1. Check residual media or alien materials at the Cassette2(15) and remove
on the CCS11 those.2. Check the installation status of Cassette and sensors."
I6E1C [Deposit Cancel]Error occurred by the Transport Path "1. Check residual media or alien materials at the Cassette2(15) and remove
on the CCS12 those.2. Check the installation status of Cassette and sensors."
I6F01 [Deposit Cancel]JError occurred by the Return 1. SCM(2) Open
Transport Path(FDS01) 2. Remove the notes and alien materials in the SCM. and Bundle.
I6F02 [Deposit Cancel]JError occurred by the Return 1. SCM(2) Open
Transport Path(FDS02) 2. Remove the notes and alien materials in the SCM. and Bundle.
I6F03 [Deposit Cancel]JError occurred by the Return 1. SCM(2) Open
Transport Path(FDS03) 2. Remove the notes and alien materials in the SCM. and Bundle.
I6F04 [Deposit Cancel]JError occurred by the Return 1. SCM(2) Open
Transport Path(FDS04) 2. Remove the notes and alien materials in the SCM. and Bundle.
I6F05 [Deposit Cancel]JError occurred by the Return 1. SCM(2) Open
Transport Path(FDS05) 2. Remove the notes and alien materials in the SCM. and Bundle.
I6F06 [Deposit Cancel]JError occurred by the Return 1. SCM(2) Open
Transport Path(FDS03,FDS04) 2. Remove the notes and alien materials in the SCM. and Bundle.
I6F07 [Deposit Cancel]JError occurred by the Return 1. Open the BC cover(3) and remove the residual media and alien materials.
Transport Path( BCS01) 2. Check the BC Lock state.
I6F08 [Deposit Cancel]JError occurred by the Return 1. Open the BC cover(3) and remove the residual media and alien materials.
Transport Path( BCS02) 2. Check the BC Lock state.
I6F09 [Deposit Cancel]JError occurred by the Return 1. Open the BC cover(3) and remove the residual media and alien materials.
Transport Path( BCS01,BCS02) 2. Check the BC Lock state.
I6F0A [Deposit Cancel]JError occurred by the Return 1. Open the BM4 moving path and then remove the residual media and alien
Transport Path( FDS15) materials.
I6F0B [Deposit Cancel]JError occurred by the Return 1. Open the alignment(4) cover and remove the residual media and alien materials.
Transport Path( AAS06) 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I6F0C [Deposit Cancel]JError occurred by the Return 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
Transport Path( AAS05) media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I6F0D [Deposit Cancel]JError occurred by the Return 1. Open the alignment(4) cover and remove the residual media and alien materials.
Transport Path( AAS03) 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I6F0E [Deposit Cancel]JError occurred by the Return 1. Remove the internal media and alien materials in the Recognition(5).
Transport Path( RCS01) 2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I6F0F [Deposit Cancel]JError occurred by the Return 1. Open the BM2(7) Upper Guide and remove the residual media and alien
Transport Path( FDS07) material.
2. Open the BM3 moving path to remove the residual media.
I6F10 [Deposit Cancel]JError occurred by the Return 1. Open the BM2(7) Upper Guide and remove the residual media and alien
Transport Path( FDS23) material.
2. Open the BM3 moving path to remove the residual media.

© Hyosung TNS Inc. All Rights Reserved. 451


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I6F11 [Deposit Cancel]JError occurred by the Return 1. Open the BM2(7) and then remove the residual media and alien materials.
Transport Path( FDS09) 2. Check the 3Way-Gate1 operation state (FDM06)
I6F12 [Deposit Cancel]JError occurred by the Return 1. Open the third moving path (8) and then remove the residual media and alien
Transport Path( FDS12) materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I6F13 [Deposit Cancel]JError occurred by the Return 1. Open the BM2(7) and remove the residual media at the moving path (6) and
Transport Path( FDS18) Cassette1(14) entry.
2. Execute initialization.
I6F14 [Deposit Cancel]JError occurred by the Return 1. Check residual media or alien materials at the Cassette1(14) entry and remove
Transport Path( NCS07) those.
I6F15 [Deposit Cancel]JError occurred by the Return 1. Remove the residual media in the device.
Transport Path( RJS08) 2. Execute initialization.
I6F16 [Deposit Cancel]JError occurred by the Return 1. Open the third moving path (8) and then remove the residual media and alien
Transport Path( PRS01) materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I6F17 [Deposit Cancel]JError occurred by the Return "1. Open the BM3 moving path and then remove the residual media and alien
Transport Path( FDS16) materials.2. Check the arrangement state of banknotes in the RT box.3. Check
FDM08 solenoid and Gate."
I6F18 [Deposit Cancel]JError occurred by the Return 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
Transport Path( RTS02) 2. Remove the notes in the Retract Box.
3. Execute initialization.

I6F19 [Deposit Cancel]JError occurred by the Return 1. Remove the residual media at the Cassette2 entry (11).
Transport Path( FDS19) 2. Execute initialization.
I6F1A [Deposit Cancel]JError occurred by the Return 1. Check residual media or alien materials at the Cassette2(15) entry and remove
Transport Path( CCS07) those.
I6F1B [Deposit Cancel]Error occurred by the Transport Path "1. Check residual media or alien materials at the Cassette2(15) and remove
on the CCS11 those.2. Check the installation status of Cassette and sensors."
I6F1C [Deposit Cancel]Error occurred by the Transport Path "1. Check residual media or alien materials at the Cassette2(15) and remove
on the CCS12 those.2. Check the installation status of Cassette and sensors."
I7084 [Deposit OK]CEN Bundle Cover Open Error 1. Check CEN Bundle Cover Status
I70C1 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I70C2 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I70C3 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I70CF An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I7102 [Deposit OK]Cassette1 Task force shut down. "1. Execute CCIM initialization action. 2. Reboot the system when the same error
occurs after initialization."
I7103 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I7104 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I7105 [Deposit OK]Cassette1 position or door open fault 1. Check the Cassette1(14) installation state and door open state.
2. Check Cassette1 home position (NCS01) sensor connection cable.
I7106 [Deposit OK] Fault of causing retry of moving the 1. Check the jam when moving the push plate left/right/vertically and manually.
Cassette1 Push Plate Bottom position. 2. Check the Cassette1 push plate motor (NCM01) running and cable connection.

I7107 [Deposit OK]Jam at the sensor (NCS07) detecting the "1. Remove if any residue at cassette1(14) entrance.2. Check condition of bill(s) in
number of papers which enter into the Cassette1. cassette whether it's full or jammed.3. Check locking condition of cassette."

I7108 [Deposit OK] Fault of causing retry of moving the 1. Check the arrangement state of the banknotes in the Cassette1(14).
Cassette1 Push Plate Top position. 2. Check the stack position (NCS06) and the media entry detection (NCS09) prism
state.
3. If the same fault continuously occurs after checking the device, replace the
Cassette1(14)
I7109 [Deposit OK] Fault of exceeding the retries when the 1. Check the Cassette1 media guide motor (NCM02) running and cable
Cassette1 Clamp failed to move to the position (NCS08 connection.
Light). 2. If the same fault continuously occurs after checking the device, replace the
Cassette1(14)
I710A [Deposit OK] Fault that the home position is not 1. Check the Cassette1 media guide motor (NCM02) running and cable
detected even when the Cassette1 Clamp is running at connection.
the home position (NCS08 Light). 2. If the same fault continuously occurs after checking the device, replace the
Cassette1(14)

© Hyosung TNS Inc. All Rights Reserved. 452


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I710B [Deposit OK] Failure to detect the bottom (NCS05) 1. Check the arrangement state of banknotes in the Cassette.
when the Cassette1 Push Plate Stack moves 2. Check the Stack position sensor (NCS06) lever operation state.
3. If the Push Plate is not at the bottom, check the alien materials at the Cassette1
Bottom sensor(NCS05).
I7202 [Deposit OK]Cassette2 Task force shut down. "1. Execute CCIM initialization action. 2. Reboot the system when the same error
occurs after initialization."
I7203 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I7204 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I7205 [Deposit OK]Cassette2 position of door open fault 1. Check the Cassette2(15) installation state and door open state.
2. Check Cassette2 home position (CCS01) sensor connection cable.
I7206 [Deposit OK] Fault of causing retry of moving the 1. Check the jam when moving the push plate left/right/vertically and manually.
Cassette2 Push Plate Bottom position. 2. Check the Cassette2 push plate motor (CCM01) running and cable connection.

I7207 [Deposit OK]Jam at the sensor (CCS07, CCS11, 1. Check residual media or alien materials at the Cassette2(15) and remove those.
CCS12) detecting the number of papers which enter 2. Check the installation status of Cassette and sensors.
into the Cassette2.
I7208 [Deposit OK] Fault of causing retry of moving the 1. Check the arrangement state of the banknotes in the Cassette2(15).
Cassette2 Push Plate Top position. 2. Check the stack position (CCS06) and the media entry detection (CCS09) prism
state.
3. If the same fault continuously occurs after checking the device, replace the
Cassette2(15)
I7209 [Deposit OK] Fault of exceeding the retries when the 1. Check the Cassette2 media guide motor (CCM02) running and cable
Cassette2 Clamp failed to move to the position (CCS08 connection.
Light). 2. If the same fault continuously occurs after checking the device, replace the
Cassette2(15).
I720A [Deposit OK] Fault that the home position is not 1. Check the Cassette2 media guide motor (CCM02) running and cable
detected even when the Cassette2 Clamp is running at connection.
the home position (CCS08 Light). 2. If the same fault continuously occurs after checking the device, replace the
Cassette2(15)
I720B [Deposit OK] Failure to detect the bottom (CCS05) 1. Check the arrangement state of banknotes in the Cassette.
when the Cassette2 Push Plate Stack moves. 2. Check the Stack position sensor (CCS06) lever operation state.
3. If the Push Plate is not at the bottom, check the alien materials at the Cassette2
Bottom sensor(CCS05).
I7210 [Deposit OK]The installation status of ccim32 cst was 1. Check the installation status of Cassette and sensors.
changed while transaction.
I7213 [Deposit OK]Media counts are not matched at CCS07, "1. Check residual media or alien materials at the Cassette2(15) and remove
CCS11, CCS12. those.2. Check the installation status of Cassette and sensors."
I7301 [Initialize] Low-speed moving path sensor fault. "1. Open the door at the Bundle side and remove the residual media.2. Check and
remove the alien materials in the Bundle low-speed wheel position control (BDS14)
sensor.3. If no alien material exists, check whether the sensor is polluted4. Initialize
the device."
I7302 [Shutter] Low-speed moving up fault "1. Check whether the Bundle low-speed moving path (BDM02) is running.2.
Reboot the system when the same error occurs.3. Replace the motor and cables
when the same error occurs after checking the device."
I7318 An internal program error of the device. "1. Execute CCIM initialization action. 2. Reboot the system when the same error
occurs after initialization."
I731E [Deposit OK]BDS06 Dark fault after initializing the 1. Execute CCIM initialization.
Bundle 2. Check whether the sensor (BDS06) detecting the Bundle low-speed moving path
media is polluted when the same error occurs after initialization.
I731F [Deposit OK]BDS17 Dark fault after initializing the 1. Execute CCIM initialization.
Bundle. 2. Check whether the Bundle DC Motor Encoder (BDS17) sensor is polluted when
the same error occurs after initialization.
I7322 [Deposit OK]BDM03 Motor do not run. 1. Check BDM03 Motor Operation.
I7324 [Deposit OK]BDM05 Motor do not run. 1. Check BDM05 BillPress Motor Operation.
I7370 [Deposit OK] Detecting upward operation fail at the low "1. Check whether the Bundle low speed moving path(BDM02) is running.2.
speed moving path in throat part. Reboot the system when the same error occurs.3. Replace the motor and cables
when the same error occurs after checking the device."
I7385 [Deposit OK] CEN Bundle Detecting Error "1. Execute CCIM initialization action. 2. Check the Bundle low speed moving
path(BDM02) and BDS03, BDS13 Sensor Status."
I73FF [Deposit OK]Bundle Module force shut down. "1. Execute CCIM initialization. 2. Reboot the system when the same error occurs
after initialization."
I7501 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I7502 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.

© Hyosung TNS Inc. All Rights Reserved. 453


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I7503 [Deposit OK]Escrow entry (ESS03, ESS04) residual 1. Open the Escrow Part(12).
fault when preparing for media winding when Escrow 2. Remove the media at the Escrow Drum residual check (ESS03) and output
has the media check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I7504 [Deposit OK]Tape End when preparing for media 1. Open the Escrow Part(12).
winding when Escrow has media 2. Manually remove media from Escrow.
(ESS07) Detection fault. 3. Initialize.
I7505 [Deposit OK]Escrow entry (ESS03, ESS04) residual 1. Open the Escrow Part(12).
fault when preparing for media winding when Escrow 2. Remove the media at the Escrow Drum residual check (ESS03) and output
has no media check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I7506 [Deposit OK]Escrow internal (ESS01,02,03,04) residual 1. Open the Escrow Part(12).
fault when preparing for media winding when Escrow 2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03, ESS04) and
has no media the pollution.
3. Execute CCIM initialization.
I7507 [Deposit OK]Residual media at the Escrow entry part 1. Open the Escrow Part(12).
(ESS03, ESS04) when preparing for media output 2. Remove the media at the Escrow Drum residual check (ESS03) and output
check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I7508 [Deposit OK]Escrow Tape Start(ESS06) detection fault 1. Open the Escrow part (12) and remove the ESS06 media and pollution.
when preparing for media output. 2. Rotate the Escrow Knob in clock-wise three times.
3. Execute CCIM initialization.
I7509 [Deposit OK]Residual media at the Escrow entry part 1. Open the Escrow Part(12).
(ESS03, ESS04) when reset the Escrow mode 2. Remove the media at the Escrow Drum residual check (ESS03) and output
check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I750A [Deposit OK]Residual media at the Escrow (ESS01, 1. Open the Escrow Part(12).
ESS02, ESS03, ESS04) when reset the Escrow mode 2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03, ESS04) and
the pollution.
3. Execute CCIM initialization.
I750B [Deposit OK] Residual media at the Escrow output 1. Open the Escrow Part(12).
check sensor before the Trigger sensor detects 2. Remove the media at the Escrow entry (FDS15) and output check (ESS04)
deflecting when winding the media. sensor part and the pollution.
3. Execute CCIM initialization.
I750C [Deposit OK]Escrow Tape End (ESS07) detection fault 1. Open the Escrow part (12) and remove the ESS07 media and pollution.
when executing media winding. 2. Rotate the Escrow Knob in counterclock-wise three times.
3. Execute CCIM initialization.
I750D [Deposit OK]Escrow Full (ESS05) detection fault when 1. Open the Escrow part (12) and remove the ESS05 media and pollution.
executing media winding. 2. Rotate the Escrow Knob in counterclock-wise three times.
3. Execute CCIM initialization.
I750E [Deposit OK]Light jam at the Escrow output check 1. Open the Escrow Part(12).
sensor (ESS04) when executing media winding. 2. Remove the media between the Escrow entry (FDS15) and output check
(ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I750F [Deposit OK]Dark jam at the Escrow output check 1. Open the Escrow Part(12).
sensor (ESS04) when executing media winding. 2. Remove the ESS04 media and pollution.
3. Execute CCIM initialization.
I7510 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I7511 [Deposit OK]Jam between the Escrow entry sensors "1. Open escrow(12) module and BM3 module for cleaning.2. Remove if any
(ESS03, ESS04) and (FDS15) while storing the media. residue or contamination in escrow entrance (FDS15) and/or exit check (EES04)
sensors.3. Execute initialization of CCIM."
I7512 [Deposit OK]Jam between the Escrow entry (ESS04) 1. Open the Escrow Part(12).
and (FDS15) when processing drum full while storing 2. Remove the media at the Escrow entry (FDS15) and output check (ESS04)
the media. sensor part and the pollution.
3. Execute CCIM initialization.
I7513 [Deposit OK]Escrow Tape End (ESS07) detection fault 1. Open the Escrow part (12) and remove the ESS07 media and pollution.
when executing media winding. 2. Rotate the Escrow Knob in counterclock-wise three times.
3. Execute CCIM initialization.
I7514 [Deposit OK]Escrow Full (ESS05) detection fault when 1. Open the Escrow part (12) and remove the ESS05 media and pollution.
storing additional media while terminating media 2. Rotate the Escrow Knob in counterclock-wise three times.
winding. 3. Execute CCIM initialization.
I7515 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I7516 [Deposit OK] Residual detection (ESS03) Jam before 1. Open the Escrow Part(12).
Escrow Drum when outputting the media. 2. Remove the ESS03 media and pollution.
3. Execute CCIM initialization.

© Hyosung TNS Inc. All Rights Reserved. 454


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I7517 [Deposit OK]Light jam at the Escrow output check "1. Open escrow(12) module and remove if any residue or dirt in ESS04.2. Check
sensor (ESS04) when outputting the media. whether escrow drum motor (ESM01) is working.3. Turn escrow drum knob to
check whether the belts are revolving.4. Execute initialization."
I7518 [Deposit OK]Residual media in the Escrow (ESS01, "1. Open escrow(12) module.2. Remove if any residue in ESS01 or ESS02, and
ESS02) when preparing for media discharge. clean if any contamination on the sensors.3. Turn escrow drum knob to check
whether the belts are revolving. 4. Execute CCIM initialization."
I7519 [Deposit OK] Escrow Trigger2 (ESS04) is not detected 1. Open the Escrow Part(12).
and timeout occurs when outputting the media. 2. Remove the ESS04 media and pollution.
3. Execute CCIM initialization. 4. Check the Escrow Drum running motor (ESM01).

I751A [Deposit OK] Residual detection sensor (ESS03) Jam 1. Open the Escrow Part(12).
before Escrow Drum when outputting the media. 2. Remove the ESS03 media and pollution.
3. Execute CCIM initialization.
I751B [Deposit OK]Jam at the Escrow output check sensor 1. Open the Escrow Part(12).
(ESS04) when outputting the media. 2. Remove the ESS04 media and pollution.
3. Execute CCIM initialization.
I751C [Deposit OK]Residual media in the Escrow (ESS01, 1. Open the Escrow Part(12).
ESS02) when preparing for media discharge. 2. Remove the ESS01 and ESS02 media and pollution.
3. Execute CCIM initialization.
I7520 [Deposit OK]Tape Start (ESS06) detection fault in 1. Open the Escrow Part(12).
Escrow Drum winding. 2. Remove the ESS06 media and pollution.
3. Check Motor (ESM01)
4. Execute CCIM initialization.
I7521 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I7522 [Deposit OK]Tape Start (ESS06) is not light-detected in 1. Open the Escrow Part(12).
Escrow Drum winding. 2. Remove the ESS06 media and pollution.
3. Check Motor (ESM01)
4. Execute CCIM initialization.
I7523 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I7524 [Deposit OK]Residual media at the Escrow entry part 1. Open the Escrow Part(12).
(ESS03, ESS04) when detecting tape start after 2. Remove the media at the Escrow Drum residual check (ESS03) and output
rewinding the Escrow check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I7525 [Deposit OK]Tape Start (ESS06) is not detected when 1. Open the Escrow Part(12).
rewinding the Escrow Drum. 2. Remove the ESS06 media and pollution.
3. Check Motor (ESM01)
4. Execute CCIM initialization.
I7526 [Deposit OK]Residual media at the Escrow entry part 1. Open the Escrow Part(12).
(ESS03, ESS04) when detecting tape start after 2. Remove the media at the Escrow Drum residual check (ESS03) and output
rewinding the Escrow Drum check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I7527 [Deposit OK]Residual media at the Escrow entry part 1. Open the Escrow Part(12).
(ESS03, ESS04) before detecting tape end after 2. Remove the media at the Escrow Drum residual check (ESS03) and output
winding the Escrow Drum check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I7528 [Deposit OK]Tape End (ESS07) is not detected in 1. Open the Escrow Part(12).
Escrow Drum winding 2. Remove the ESS07 media and pollution.
. 3. Check Motor (ESM01)
4. Execute CCIM initialization.
I7529 [Deposit OK]The Escrow Drum hole is not detected on 1. Open the Escrow Part(12).
the position (ESS01, ESS02). 2. Remove the ESS01 and ESS02 media and pollution.
. 3. Execute CCIM initialization.
I752A [Deposit OK]The Escrow Drum hole is not detected on 1. Open the Escrow Part(12).
the position (ESS01, ESS02). 2. Remove the ESS01 and ESS02 media and pollution.
. 3. Execute CCIM initialization.
I752B [Deposit OK] When both of Escrow Tape Start (ESS06) 1. Open the Escrow Part(12).
sensor and the End (ESS07) sensor are detected 2. Remove the ESS06 and ESS07 media and pollution.
simultaneously 3. Execute CCIM initialization.
.
I752C [Deposit OK]When checking the residual in the Escrow 1. Open the Escrow Part(12).
and tape end is detected so that retry is made, the 2. Remove the ESS07 media and pollution.
number of retries exceeds the limit. 3. Execute CCIM initialization.
.
I752D [Deposit OK]Empty (ESS01, ESS02) Light is not 1. Open the Escrow Part(12).
detected while checking the residual media in the 2. Remove the ESS01 and ESS02 media and pollution.
Escrow. 3. Execute CCIM initialization.
.

© Hyosung TNS Inc. All Rights Reserved. 455


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I752E [Deposit OK]The residual media before the Escrow 1. Open the Escrow Part(12).
entry or Drum is detected (ESS04, ESS03) while 2. Remove the media at the Escrow Drum residual check (ESS03) and output
winding the media.(Cash mode) check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I752F [Deposit OK]The residual media before the Escrow 1. Open the Escrow Part(12).
entry or Drum is detected (ESS04, ESS03) while 2. Remove the media at the Escrow Drum residual check (ESS03) and output
winding the media.(Check mode) check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I7530 [Deposit OK]The residual media before the Escrow 1. Open the Escrow Part(12).
entry or Drum is detected (ESS04, ESS03) while 2. Remove the media at the Escrow Drum residual check (ESS03) and output
rewinding the media.(Cash mode) check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I7531 [Deposit OK]The residual media before the Escrow 1. Open the Escrow Part(12).
entry or Drum is detected (ESS04, ESS03) while 2. Remove the media at the Escrow Drum residual check (ESS03) and output
rewinding the media.(Check mode) check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I7580 [Deposit OK]Receives a command which says to 1. Check Sensor (Escrow entry (FDS15) and output check (EES04) sensor)
unwind the roll of the Escrow until exceeding the 2. Execute initialization.
number of winding media.
I75F1 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I7801 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I7802 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I7803 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I7804 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I7805 [Deposit OK]Bundle part operation timeout 1. Remove the residual media at the Bundle part (1).
2. Execute initialization.
I7806 [Deposit OK]Media remaining at the Reject part 1. Open the door of Reject(9) part and remove the residual media.
2. Execute initialization.
I7807 [Deposit OK]Retract Box is not on the home position. 1. Check whether the Retract Box(13) is on the home position.
2. Execute initialization.
I7808 [Deposit OK] Media remains at the first drive part and 1. Remove the residual media at the SCM(2) and BC(3).
the BC part or the BC is open. 2. Execute initialization.
I7809 [Deposit OK]Media remaining at the Alignment part 1. Alignment(4) part residual media Execute initialization.
I780A [Deposit OK]Media remaining at the Recognition part 1. Remove the residual media at the Recognition(5).
2. Execute initialization.
I780B [Deposit OK]Media remaining at the BM2 connection "1. Open BM2(7) and remove if any residue in bill transport(6).2. Clean if any dirt or
part contamination on sensors in bill transport.3. Lock BM2 firmly.4. Execute
initialization"
I780C [Deposit OK]Media remaining at 3-Way Gate 1 "1. Open BM2(7) and remove if any residue in bill transport area(7, 8).2. Check and
remove if any dirt or damage of 3-way gate 1. 3. Execute initialization."

I780D [Deposit OK]Media remaining at 3-Way Gate 2 "1. Open BM3(12) and remove if any residue in bill transport area(8, 10)2.Check
and remove if any dirt or damage in 3-way gate 2 3. Execute initialization."

I780E [Deposit OK]Media remaining at the Escrow entry part 1. Open the BM2(12) and remove the residual media at the moving path (10, 12).
2. Execute initialization.

I780F [Deposit OK]Media remaining at the Retract entry part "1. Remove if any residue in RT box entrance(11) 2. Remove if any jam or residue
inside of RT box3. Execute initialization"
I7810 [Deposit OK]Media remaining at the Cassette1 entry 1. Open the BM2(7) and remove the residual media at the moving path (6) and
Cassette1(14) entry.
2. Execute initialization.
I7811 [Deposit OK]Media remaining at the Cassette2 entry "1. Remove if any residue in Cassette2 (11) entrance. 2. Check condition of bill(s)
in cassette if any jam or overstock.3. Check locking condition of cassette whether
it's firm.4. Execute initialization."
I7812 [Deposit OK]Cassette1 is not on the home position. 1. Check whether the Cassette1(14) is on the home position.
2. Execute initialization.
I7813 [Deposit OK]No Cassette. 1. Check whether the Cassette1(14) and the Cassette2(15) are on the home
position.
2. Execute initialization.
I7814 [Deposit OK]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I7815 [Deposit OK]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.

© Hyosung TNS Inc. All Rights Reserved. 456


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I7816 [Deposit OK]Escrow part operation timeout 1. Remove the residual media in the device.
2. Execute initialization.
I7817 [Deposit OK]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I7818 [Deposit OK]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I7819 [Deposit OK]Failed to inhale the media 1. Remove the residual media in the device.
2. Execute initialization.
I781B [Deposit OK]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I7823 [Deposit OK]BC Cover Open fault. 1. Remount the BC Cover(3) and execute initialization.
2. If the fault is not recovered, reboot the system.
I7829 [Deposit OK]Media remaining at the Bundle 1. Remove the residual media at the Bundle part (1).
2. Execute initialization.
I782A [Deposit OK]Error in processing the number of papers 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving
at the Reject part path (8, 9, 10).
2. Execute initialization.
I782B [Deposit OK]Error in processing the number of papers 1. Open the BM2(12) and remove the residual media at the moving path (8, 10,
at the Escrow part 12).
2. Execute initialization.
I782C [Deposit OK]Timeout occurs in operation. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9).
2. Execute initialization.
I782D [Deposit OK]Timeout occurs in operation. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9).
2. Execute initialization.
I782E [Deposit OK]Timeout occurs in operation. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9).
2. Execute initialization.
I782F [Deposit OK]Timeout occurs in operation. 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving
path (8, 9, 10).
2. Execute initialization.
I7830 [Deposit OK]Timeout occurs in operation. 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving
path (8, 9, 10).
2. Execute initialization.
I7831 [Deposit OK]Media remaining at the Escrow part and 1. Open the BM2(12) and remove the residual media at the moving path (8, 9, 10,
the Reject part 12).
2. Execute initialization.
I7832 [Deposit OK]BM2 moving part is open. 1. Check the BM2(7) Lock state.
2. Execute initialization.
I7833 [Deposit OK]BM3 moving part is open. "1. Check locking condition of BM3 module whether locks firmly.2. If so, open BM3
module and check if any dirt or wrong condition inside of BM3.3. Execute
initialization."
I7834 [Deposit OK]CCIM is not on the home position. 1. Mount the CCIM on the home position.
I7835 [Deposit OK]SCM Cover Open 1. Check the SCM(2) Lock state.
2. Execute initialization.
I7836 [Deposit OK]Cassette2 is not on the home position. 1. Check whether the Cassette2(15) is on the home position.
2. Execute initialization.
I7841 [Deposit OK]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I7842 [Deposit OK]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I7843 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I7844 [Deposit OK]Media remaining at the Print part "1. Open BM3(12) and remove if any residue in bill transport (10, 11). 2. Execute
initialization."
I7845 [Deposit OK]Media remaining at the Print part 1. Open the BM2(12) and remove the residual media at the moving path (10, 11).
2. Execute initialization.

I7846 [Deposit OK]INK cartridge ASSY is not on the home 1. Mount the INK cartridge ASSY on the home position.
position.
I7851 [Deposit OK]ALG, Recog moving path motors do not 1. Remove the residual media in the device.
run. 2. Execute initialization.
I7852 [Deposit OK]PRT, RT Box, Reject entry part motors do 1. Remove the residual media in the device.
not run. 2. Execute initialization.
I7855 [Deposit OK]Media remain on the moving path. "1. Remove if any residue in bill transport. 2. Check any dirt or contamination on
sensors.3. After cleaning, lock bill transport firmly.4. Execute initialization"
I7859 [Deposit OK]Media remain on the moving path. "1. Remove if any residue in RT entrance.2. If not, check and remove if any jam or
residue inside of RT.3. Check whether the RT box in right position.4. Remove if any
residue or not in the system. 5. Execute initialization."

© Hyosung TNS Inc. All Rights Reserved. 457


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I785A [Deposit OK]The number of notes in the cassette is not 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
consistent. 2. Execute initialization.

I785B [Deposit OK]The number of checks in the cassette is 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
not consistent. 2. Execute initialization.

I785C [Deposit OK]The number of notes in the retract box is 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
not consistent. 2. Execute initialization.

I785D [Deposit OK]The number of notes passed 3Way-Gate1 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
and 2 is not consistent. 2. Execute initialization.

I7861 [Deposit OK]RT Box Full 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
2. Remove the notes in the Retract Box.
3. Execute initialization.

I7862 [Deposit OK]A6 Full 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
2. Remove the notes in the Retract Box.
3. Execute initialization.

I7866 [Deposit OK]Timeout of the 3Way-Gate1 and 2 1. Open the BM2(7) and remove the residual media at the moving path (7, 8).
operation occurs. 2. Open the door of Reject(9) part and remove the residual media.
3. Open the BM2(12) and remove the residual media at the moving path (10, 11).
4. Execute initialization.

I7867 [Deposit OK]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I7868 [Deposit OK]Timeout occurs when forced inhale is 1. Remove the residual media in the device.
made at the Bundle part. 2. Execute initialization.
I7869 [Deposit OK]Timeout of preparing for CST2 store 1. Remove the residual media in the device.
(Bundle->Escrow->CST2) 2. Execute initialization.
I786A [Deposit OK]Timeout occurs while resetting in Bundle 1. Remove the residual media in the device.
mode 2. Execute initialization.
I786B [Deposit OK]Timeout of preparing for CST2 store 1. Remove the residual media in the device.
2. Execute initialization.
I786C [Deposit OK]Timeout occurs while resetting in Bundle 1. Remove the residual media in the device.
mode (CST2) 2. Execute initialization.
I786D [Deposit OK]Timeout of preparing for CST1 store 1. Remove the residual media in the device.
(Escrow->CST2) 2. Execute initialization.
I786E [Deposit OK]Timeout of preparing for CST2 store 1. Remove the residual media in the device.
(Escrow->CST2) 2. Execute initialization.
I786F [Deposit OK]Timeout of checking residual media in 1. Remove the residual media in the device.
Bundle occurs during initialization 2. Execute initialization.
I7870 [Deposit OK]An internal program error of the device 1. Remove the residual media at the Escrow part (12).
2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03) and the
pollution.
3. If no alien material exists, check whether the sensor is polluted.
4. Execute CCIM initialization.
I7871 [Deposit OK]An internal program error of the device 1. Remove the residual media in the device.
2. Execute initialization.
I7872 [Deposit OK]Detects residual media at the Reject part 1. Remove the residual media in the device.
2. Execute initialization.
I7879 [Deposit OK]Fault occurs while the BC part is 1. Remove the residual media in the device.
preparing. 2. Check the BC Cover(3) Lock state.
3. Execute initialization.
I787A [Deposit OK]BC response timeout. 1. Check the cable connecting between Main and BC (Connector CN37).
I787B [Deposit OK]The number of notes which have passed 1. Remove the residual media in the device.
BC is not consistent with that of Escrow and Reject. 2. Check the BC Cover(3) Lock state.
3. Execute initialization.
I787C [Deposit OK]BC operation is not completed. 1. Remove the residual media in the device.
2. Check the BC Cover(3) Lock state.
3. Execute initialization.
I7890 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I7893 [Deposit OK]Failure to check the last note at the 1. Execute CCIM initialization.
termination of mid transport path while retracting 2. Reboot the system when the same error occurs after initialization.
those.
I78C0 [Deposit OK]CCIM32 I/F was changed without setting. 1. System restart

© Hyosung TNS Inc. All Rights Reserved. 458


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I78E0 [Deposit OK]Anomaly of check information 1. Remove the residual media in the device.
2. Execute initialization.
I78F1 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I78FF [Deposit OK]Failed to move to 3-Way 1 or 3-Way 2 "1. Open BM2(7), BM3(12) and remove if any residue at bill transport(7, 8, 9, 10).
Gate position 2.Check if any reside in or damage of 3-way gate 1 or 2. 3. Execute initialization."

I7B01 [Deposit OK]Jam at the BC entry sensor 1. Open the BC cover(3) and remove the residual media and alien materials.
(BCS01,BCS02). 2. Check the BC Lock state.
I7B02 [Deposit OK]Jam at the Align detection sensor 1. Open the alignment(4) cover and remove the residual media and alien materials.
(AAS02). 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I7B03 [Deposit OK]Jam at the Align detection sensor 1. Open the alignment(4) cover and remove the residual media and alien materials.
(AAS03). 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I7B04 [Deposit OK]Recog detection sensor (RCS01) jam. 1. Remove the internal media and alien materials in the Recognition(5).
2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I7B05 [Deposit OK]Jam at the Align detection sensor (AAS05) 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
media and alien materials.
2. Initialize the device.
10. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I7B06 [Deposit OK]Jam at the Align detection sensor 1. Open the alignment(4) cover and remove the residual media and alien materials.
(AAS06). 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I7B07 [Deposit OK]Jam at Recog exit moving path sensor 1. Open the BM2(7) Upper Guide and remove the residual media and alien
(FDS07) material.
2. Open the BM9 moving path to remove the residual media.
I7B09 [Deposit OK]Jam at the second moving path sensor 1. Open the BM2(7) and then remove the residual media and alien materials.
(FDS09). 2. Check the 3Way-Gate1 operation state (FDM06)
I7B12 [Deposit OK]Jam at the 3Way2 control sensor (FDS12) 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I7B15 [Deposit OK]Jam at Escrow entry sensor (FDS15) 1. Open the BM10 moving path and then remove the residual media and alien
materials.
I7B16 [Deposit OK]Jam at RT Box entry detection sensor 1. Open the BM3 moving path and then remove the residual media and alien
(FDS16) materials.
2. Check the arrangement state of banknotes in the RT box.
I7B18 [Deposit OK]Jam at Cassette1 entry detection sensor 1. Open the BM2(7) and remove the residual media at the moving path (6) and
(FDS18) Cassette1(14) entry.
2. Execute initialization.
I7B19 [Deposit OK]Jam at Cassette2entry detection sensor 1. Remove the residual media at the Cassette2 entry (11).
(FDS19) 2. Execute initialization.
I7B21 [Deposit OK]J Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I7B22 [Deposit OK]J Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I7B23 [Deposit OK]J Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I7B24 [Deposit OK]J Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I7B25 [Deposit OK]J Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I7B26 [Deposit OK]J Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I7B27 [Deposit OK]J Jam at the BC entry sensor (BCS01). 1. Open the BC cover(3) and remove the residual media and alien materials.
2. Check the BC Lock state.
I7B28 [Deposit OK]J Jam at the BC entry sensor (BCS02). 1. Open the BC cover(3) and remove the residual media and alien materials.
2. Check the BC Lock state.
I7B29 [Deposit OK]J Jam at the BC entry sensor 1. Open the BC cover(3) and remove the residual media and alien materials.
(BCS01,BCS02). 2. Check the BC Lock state.
I7B2A [Deposit OK]JJam at Escrow entry sensor (FDS15) 1. Open the BM4 moving path and then remove the residual media and alien
materials.

© Hyosung TNS Inc. All Rights Reserved. 459


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I7B2B [Deposit OK]JJam at the Align entry detection sensor 1. Open the alignment(4) cover and remove the residual media and alien materials.
(AAS06). 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I7B2C [Deposit OK]JAlign detection sensor (AAS05) jam 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I7B2D [Deposit OK]JAlign detection sensor (AAS03) jam. 1. Open the alignment(4) cover and remove the residual media and alien materials.
2. Initialize the device.
3. Check the alignment(4) cover lock state.

I7B2E [Deposit OK]JRecog detection sensor (RCS01) jam. 1. Remove the internal media and alien materials in the Recognition(5).
2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I7B2F [Deposit OK]JJam at Recog exit moving sensor 1. Open the BM2(7) Upper Guide and remove the residual media and alien
(FDS07) material.
2. Open the BM3 moving path to remove the residual media.
I7B30 [Deposit OK]JJam at Recog exit moving sensor 1. Open the BM2(7) Upper Guide and remove the residual media and alien
(FDS23). material.
2. Open the BM3 moving path to remove the residual media.
I7B31 [Deposit OK]JJam at the second moving path sensor 1. Open the BM2(7) and then remove the residual media and alien materials.
(FDS09). 2. Check the 3Way-Gate1 operation state (FDM06)
I7B32 [Deposit OK]JJam at the 3Way2 control sensor 1. Open the third moving path (8) and then remove the residual media and alien
(FDS12) materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I7B33 [Deposit OK]JJam at Cassette1 entry detection sensor 1. Open the BM2(7) and remove the residual media at the moving path (6) and
(FDS18) Cassette1(14) entry.
2. Execute initialization.
I7B34 [Deposit OK]JJam at the sensor (NCS07) detecting the 1. Check residual media or alien materials at the Cassette1(14) entry and remove
number of papers which enter into the Cassette1. those.

I7B35 [Deposit OK]JReject detection sensor (RJS08 jam. 1. Remove the residual media in the device.
2. Execute initialization.
I7B36 [Deposit OK]JPrint detection sensor (PRS01) jam. 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I7B37 [Deposit OK]JJam at RT Box entry detection sensor 1. Open the BM3 moving path and then remove the residual media and alien
(FDS16) materials.
2. Check the arrangement state of banknotes in the RT box.
I7B38 [Deposit OK]JJam at RT Box full sensor (RTS02) jam 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
2. Remove the notes in the Retract Box.
3. Execute initialization.

I7B39 [Deposit OK]JJam at Cassette2entry detection sensor 1. Remove the residual media at the Cassette2 entry (11).
(FDS19) 2. Execute initialization.
I7B3A [Deposit OK]JJam at the sensor (CCS07) detecting the 1. Check residual media or alien materials at the Cassette2(15) entry and remove
number of papers which enter into the Cassette2. those.

I7B3B [Deposit OK]Jam at CCS11 sensor "1. Check residual media or alien materials at the Cassette2(15) and remove
those.2. Check the installation status of Cassette and sensors."
I7B3C [Deposit OK]Jam at CCS12 sensor "1. Check residual media or alien materials at the Cassette2(15) and remove
those.2. Check the installation status of Cassette and sensors."
I7C01 [Deposit OK]JFDS01 Light Time out(280ms) fault when 1. Check the inside of the Bundle(1).
separating media. 2. Remove the notes and alien materials in the Bundle(1).
3. If no alien material exists in the Bundle(1),
Check and remove the alien materials in the internal sensors.
4. If no alien material exists, check whether the Bundle sensor is polluted
I7C02 [Deposit OK]JFDS02 Light Timeout(88ms) fault when 1. SCM(2) Open
separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor and the Bundle.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.

© Hyosung TNS Inc. All Rights Reserved. 460


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I7C03 [Deposit OK]JFDS03 Light Timeout(500ms) fault when 1. SCM(2) Open
separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I7C04 [Deposit OK]JFDS04 Light Timeout(500ms) fault when 1. SCM(2) Open
separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I7C05 [Deposit OK]JFDS05 Light Timeout(88ms) fault when 1. SCM(2) Open
separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor and the Bundle.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I7C06 [Deposit OK]JFDS03, 04 Light Timeout(500ms) fault 1. SCM(2) Open
when separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I7C07 [Deposit OK]JBCS01 Light Timeout(500ms) fault when 1. SCM(2) Open
separating media. 2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I7C08 [Deposit OK]JBCS02 Light Timeout(500ms) fault when 1. SCM(2) Open


separating media. 2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I7C09 [Deposit OK]JBCS01,BCS02 Light Timeout(500ms) 1. SCM(2) Open


fault when separating media. 2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I7C0A [Deposit OK]JFDS15 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I7C0B [Deposit OK]JAlign entry detection sensor (AAS06) is 1. BC(3) and SCM(2) Open
not reached (Light JAM) when separating media. 2. Remove the notes and alien materials in the BC, SCM. and Bundle.
3. Check the BC and SCM Half Lock state.
4. If no alien material exists in the BC and SCM, check whether the SCM internal
media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I7C0C [Deposit OK]JAAS05 Light Timeout fault 1. Alignment(4) Open


2. Alignment(4) part residual media
I7C0D [Deposit OK]JAAS03 Light Timeout fault 1. Alignment(4) Open
2. Alignment(4) part residual media
I7C0E [Deposit OK]JRCS01 Light Timeout fault 1. Alignment(4) Open
2. Alignment(4) part residual media
I7C0F [Deposit OK]JFDS07 Light Timeout fault 1. Remove the internal media and alien materials in the Recognition(5).
2. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I7C10 [Deposit OK]JFDS23 Light Timeout fault 1. Remove the internal media and alien materials in the Recognition(5).
2. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I7C11 [Deposit OK]JFDS09 Light Timeout fault 1. Open the BM2(7) Upper Guide and remove the residual media and alien
material.
2. Open the BM3 moving path to remove the residual media.
I7C12 [Deposit OK]JFDS12 Light Timeout fault 1. Open the BM2(7) and then remove the residual media and alien materials.
2. Check the 3Way-Gate1 operation state (FDM06)

© Hyosung TNS Inc. All Rights Reserved. 461


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I7C13 [Deposit OK]JFDS18 Light Timeout fault 1. Open the BM2(7) and then remove the residual media and alien materials.
2. Check the 3Way-Gate1 operation state (FDM06)
I7C14 [Deposit OK]JNCS07 Light Timeout fault 1. Open the BM2(7) and remove the residual media at the moving path (6) and
Cassette1(14) entry.
2. Execute initialization.
I7C15 [Deposit OK]JRJS08 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I7C16 [Deposit OK]JPRS01 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I7C17 [Deposit OK]JFDS16 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I7C18 [Deposit OK]JRTS02 Light Timeout fault 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
2. Remove the notes in the Retract Box.
3. Execute initialization.

I7C19 [Deposit OK]JFDS19 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Execute initialization.
I7C1A [Deposit OK]JCCS07 Light Timeout fault 1. Check whether the Cassette2(11) is on the home position.
2. Execute initialization.
I7C1B [Deposit OK]Light timeout fault at CCS11 sensor "1. Check residual media or alien materials at the Cassette2(15) and remove
those.2. Check the installation status of Cassette and sensors."
I7C1C [Deposit OK]Light timeout fault at CCS12 sensor "1. Check residual media or alien materials at the Cassette2(15) and remove
those.2. Check the installation status of Cassette and sensors."
I7D01 [Deposit OK]JError occurred by the notes disorder on 1. SCM(2) Open
the FDS01 2. Remove the notes and alien materials in the SCM. and Bundle.
I7D02 [Deposit OK]JError occurred by the notes disorder on 1. SCM(2) Open
the FDS02 2. Remove the notes and alien materials in the SCM. and Bundle.
I7D03 [Deposit OK]JError occurred by the notes disorder on 1. SCM(2) Open
the FDS03 2. Remove the notes and alien materials in the SCM. and Bundle.
I7D04 [Deposit OK]JError occurred by the notes disorder on 1. SCM(2) Open
the FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I7D05 [Deposit OK]JError occurred by the notes disorder on 1. SCM(2) Open
the FDS05 2. Remove the notes and alien materials in the SCM. and Bundle.
I7D06 [Deposit OK]JError occurred by the notes disorder on 1. SCM(2) Open
the FDS03,FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I7D07 [Deposit OK]JError occurred by the notes disorder on 1. Open the BC cover(3) and remove the residual media and alien materials.
the BCS01 2. Check the BC Lock state.
I7D08 [Deposit OK]JError occurred by the notes disorder on 1. Open the BC cover(3) and remove the residual media and alien materials.
the BCS02 2. Check the BC Lock state.
I7D09 [Deposit OK]JError occurred by the notes disorder on 1. Open the BC cover(3) and remove the residual media and alien materials.
the BCS01,BCS02 2. Check the BC Lock state.
I7D0A [Deposit OK]JError occurred by the notes disorder on 1. Open the BM4 moving path and then remove the residual media and alien
the FDS15 materials.
I7D0B [Deposit OK]JError occurred by the notes disorder on 1. Open the alignment(4) cover and remove the residual media and alien materials.
the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I7D0C [Deposit OK]JError occurred by the notes disorder on 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
the AAS05 media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I7D0D [Deposit OK]JError occurred by the notes disorder on 1. Open the alignment(4) cover and remove the residual media and alien materials.
the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I7D0E [Deposit OK]JError occurred by the notes disorder on 1. Remove the internal media and alien materials in the Recognition(5).
the RCS01 2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I7D0F [Deposit OK]JError occurred by the notes disorder on "1. Open the BM2(7) Upper Guide and remove the residual media and alien
the FDS07 material.2. Open the BM3 moving path to remove the residual media.3. Check
FDM05 solenoid and Gate."

© Hyosung TNS Inc. All Rights Reserved. 462


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I7D10 [Deposit OK]JError occurred by the notes disorder on 1. Open the BM2(7) Upper Guide and remove the residual media and alien
the FDS23 material.
2. Open the BM3 moving path to remove the residual media.
I7D11 [Deposit OK]JError occurred by the notes disorder on 1. Open the BM2(7) and then remove the residual media and alien materials.
the FDS09 2. Check the 3Way-Gate1 operation state (FDM06)
I7D12 [Deposit OK]JError occurred by the notes disorder on 1. Open the third moving path (8) and then remove the residual media and alien
the FDS12 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I7D13 [Deposit OK]JError occurred by the notes disorder on 1. Open the BM2(7) and remove the residual media at the moving path (6) and
the FDS18 Cassette1(14) entry.
2. Execute initialization.
I7D14 [Deposit OK]JError occurred by the notes disorder on 1. Check residual media or alien materials at the Cassette1(14) entry and remove
the NCS07 those.
I7D15 [Deposit OK]JError occurred by the notes disorder on 1. Remove the residual media in the device.
the RJS08 2. Execute initialization.
I7D16 [Deposit OK]JError occurred by the notes disorder on 1. Open the third moving path (8) and then remove the residual media and alien
the PRS01 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I7D17 [Deposit OK]JError occurred by the notes disorder on 1. Open the BM3 moving path and then remove the residual media and alien
the FDS16 materials.
2. Check the arrangement state of banknotes in the RT box.
I7D18 [Deposit OK]JError occurred by the notes disorder on 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.

I7D19 [Deposit OK]JError occurred by the notes disorder on 1. Remove the residual media at the Cassette2 entry (11).
the FDS19 2. Execute initialization.
I7D1A [Deposit OK]JError occurred by the notes disorder on 1. Check residual media or alien materials at the Cassette2(15) entry and remove
the CCS07 those.
I7D1B [Deposit OK]Error occurred by the notes disorder on "1. Check residual media or alien materials at the Cassette2(15) and remove
the CCS11 those.2. Check the installation status of Cassette and sensors."
I7D1C [Deposit OK]Error occurred by the notes disorder on "1. Check residual media or alien materials at the Cassette2(15) and remove
the CCS12 those.2. Check the installation status of Cassette and sensors."
I7D33 [Deposit OK]JContinuous note gap disorder error on 1. SCM(2) Open
the FDS01 2. Remove the notes and alien materials in the SCM. and Bundle.
I7D34 [Deposit OK]JContinuous note gap disorder error on 1. SCM(2) Open
the FDS02 2. Remove the notes and alien materials in the SCM. and Bundle.
I7D35 [Deposit OK]JContinuous note gap disorder error on 1. SCM(2) Open
the FDS03 2. Remove the notes and alien materials in the SCM. and Bundle.
I7D36 [Deposit OK]JContinuous note gap disorder error on 1. SCM(2) Open
the FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I7D37 [Deposit OK]JContinuous note gap disorder error on 1. SCM(2) Open
the FDS05 2. Remove the notes and alien materials in the SCM. and Bundle.
I7D38 [Deposit OK]JContinuous note gap disorder error on 1. SCM(2) Open
the FDS03,FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I7D39 [Deposit OK]JContinuous note gap disorder error on 1. Open the BC cover(3) and remove the residual media and alien materials.
the BCS01 2. Check the BC Lock state.
I7D3A [Deposit OK]JContinuous note gap disorder error on 1. Open the BC cover(3) and remove the residual media and alien materials.
the BCS02 2. Check the BC Lock state.
I7D3B [Deposit OK]JContinuous note gap disorder error on 1. Open the BC cover(3) and remove the residual media and alien materials.
the BCS01,BCS02 2. Check the BC Lock state.
I7D3C [Deposit OK]JContinuous note gap disorder error on 1. Open the BM4 moving path and then remove the residual media and alien
the FDS15 materials.
I7D3D [Deposit OK]JContinuous note gap disorder error on 1. Open the alignment(4) cover and remove the residual media and alien materials.
the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I7D3E [Deposit OK]JContinuous note gap disorder error on 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
the AAS05 media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I7D3F [Deposit OK]JContinuous note gap disorder error on 1. Open the alignment(4) cover and remove the residual media and alien materials.
the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.

© Hyosung TNS Inc. All Rights Reserved. 463


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I7D40 [Deposit OK]JContinuous note gap disorder error on 1. Remove the internal media and alien materials in the Recognition(5).
the RCS01 2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I7D41 [Deposit OK]JContinuous note gap disorder error on 1. Open the BM2(7) Upper Guide and remove the residual media and alien
the FDS07 material.
2. Open the BM3 moving path to remove the residual media.
I7D42 [Deposit OK]JContinuous note gap disorder error on 1. Open the BM2(7) Upper Guide and remove the residual media and alien
the FDS23 material.
2. Open the BM3 moving path to remove the residual media.
I7D43 [Deposit OK]JContinuous note gap disorder error on 1. Open the BM2(7) and then remove the residual media and alien materials.
the FDS09 2. Check the 3Way-Gate1 operation state (FDM06)
I7D44 [Deposit OK]JContinuous note gap disorder error on 1. Open the third moving path (8) and then remove the residual media and alien
the FDS12 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I7D45 [Deposit OK]JContinuous note gap disorder error on 1. Open the BM2(7) and remove the residual media at the moving path (6) and
the FDS18 Cassette1(14) entry.
2. Execute initialization.
I7D46 [Deposit OK]JContinuous note gap disorder error on 1. Check residual media or alien materials at the Cassette1(14) entry and remove
the NCS07 those.
I7D47 [Deposit OK]JContinuous note gap disorder error on 1. Remove the residual media in the device.
the RJS08 2. Execute initialization.
I7D48 [Deposit OK]JContinuous note gap disorder error on 1. Open the third moving path (8) and then remove the residual media and alien
the PRS01 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I7D49 [Deposit OK]JContinuous note gap disorder error on 1. Open the BM3 moving path and then remove the residual media and alien
the FDS16 materials.
2. Check the arrangement state of banknotes in the RT box.
I7D4A [Deposit OK]JContinuous note gap disorder error on 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.

I7D4B [Deposit OK]JContinuous note gap disorder error on 1. Remove the residual media at the Cassette2 entry (11).
the FDS19 2. Execute initialization.
I7D4C [Deposit OK]JContinuous note gap disorder error on 1. Check residual media or alien materials at the Cassette2(15) entry and remove
the CCS07 those.
I7D4D [Deposit OK]Continuous note gap disorder error on the "1. Check residual media or alien materials at the Cassette2(15) and remove
CCS11 those.2. Check the installation status of Cassette and sensors."
I7D4E [Deposit OK]Continuous note gap disorder error on the "1. Check residual media or alien materials at the Cassette2(15) and remove
CCS12 those.2. Check the installation status of Cassette and sensors."
I7E01 [Deposit OK]JError occurred by the Transport Path on 1. SCM(2) Open
the FDS01 2. Remove the notes and alien materials in the SCM. and Bundle.
I7E02 [Deposit OK]JError occurred by the Transport Path on 1. SCM(2) Open
the FDS02 2. Remove the notes and alien materials in the SCM. and Bundle.
I7E03 [Deposit OK]JError occurred by the Transport Path on 1. SCM(2) Open
the FDS03 2. Remove the notes and alien materials in the SCM. and Bundle.
I7E04 [Deposit OK]JError occurred by the Transport Path on 1. SCM(2) Open
the FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I7E05 [Deposit OK]JError occurred by the Transport Path on 1. SCM(2) Open
the FDS05 2. Remove the notes and alien materials in the SCM. and Bundle.
I7E06 [Deposit OK]JError occurred by the Transport Path on 1. SCM(2) Open
the FDS03,04 2. Remove the notes and alien materials in the SCM. and Bundle.
I7E07 [Deposit OK]JError occurred by the Transport Path on 1. Open the BC cover(3) and remove the residual media and alien materials.
the BCS01 2. Check the BC Lock state.
I7E08 [Deposit OK]JError occurred by the Transport Path on 1. Open the BC cover(3) and remove the residual media and alien materials.
the BCS02 2. Check the BC Lock state.
I7E09 [Deposit OK]JError occurred by the Transport Path on 1. Open the BC cover(3) and remove the residual media and alien materials.
the BCS01,BCS02 2. Check the BC Lock state.
I7E0A [Deposit OK]JError occurred by the Transport Path on 1. Open the BM4 moving path and then remove the residual media and alien
the FDS15 materials.
I7E0B [Deposit OK]JError occurred by the Transport Path on 1. Open the alignment(4) cover and remove the residual media and alien materials.
the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I7E0C [Deposit OK]JError occurred by the Transport Path on 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
the AAS05 media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.

© Hyosung TNS Inc. All Rights Reserved. 464


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I7E0D [Deposit OK]JError occurred by the Transport Path on 1. Open the alignment(4) cover and remove the residual media and alien materials.
the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I7E0E [Deposit OK]JError occurred by the Transport Path on 1. Remove the internal media and alien materials in the Recognition(5).
the RCS01 2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I7E0F [Deposit OK]JError occurred by the Transport Path on 1. Open the BM2(7) Upper Guide and remove the residual media and alien
the FDS07 material.
2. Open the BM3 moving path to remove the residual media.
I7E10 [Deposit OK]JError occurred by the Transport Path on 1. Open the BM2(7) Upper Guide and remove the residual media and alien
the FDS23 material.
2. Open the BM3 moving path to remove the residual media.
I7E11 [Deposit OK]JError occurred by the Transport Path on 1. Open the BM2(7) and then remove the residual media and alien materials.
the FDS09 2. Check the 3Way-Gate1 operation state (FDM06)
I7E12 [Deposit OK]JError occurred by the Transport Path on 1. Open the third moving path (8) and then remove the residual media and alien
the FDS12 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I7E13 [Deposit OK]JError occurred by the Transport Path on 1. Open the BM2(7) and remove the residual media at the moving path (6) and
the FDS18 Cassette1(14) entry.
2. Execute initialization.
I7E14 [Deposit OK]JError occurred by the Transport Path on 1. Check residual media or alien materials at the Cassette1(14) entry and remove
the NCS07 those.
I7E15 [Deposit OK]JError occurred by the Transport Path on 1. Remove the residual media in the device.
the RJS08 2. Execute initialization.
I7E16 [Deposit OK]JError occurred by the Transport Path on 1. Open the third moving path (8) and then remove the residual media and alien
the PRS01 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I7E17 [Deposit OK]JError occurred by the Transport Path on 1. Open the BM3 moving path and then remove the residual media and alien
the FDS16 materials.
2. Check the arrangement state of banknotes in the RT box.
I7E18 [Deposit OK]JError occurred by the Transport Path on 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.

I7E19 [Deposit OK]JError occurred by the Transport Path on 1. Remove the residual media at the Cassette2 entry (11).
the FDS19 2. Execute initialization.
I7E1A [Deposit OK]JError occurred by the Transport Path on 1. Check residual media or alien materials at the Cassette2(15) entry and remove
the CCS07 those.
I7E1B [Deposit OK]Error occurred by the Transport Path on "1. Check residual media or alien materials at the Cassette2(15) and remove
the CCS11 those.2. Check the installation status of Cassette and sensors."
I7E1C [Deposit OK]Error occurred by the Transport Path on "1. Check residual media or alien materials at the Cassette2(15) and remove
the CCS12 those.2. Check the installation status of Cassette and sensors."
I7F01 [Deposit OK]JError occurred by the Return Transport 1. SCM(2) Open
Path(FDS01) 2. Remove the notes and alien materials in the SCM. and Bundle.
I7F02 [Deposit OK]JError occurred by the Return Transport 1. SCM(2) Open
Path(FDS02) 2. Remove the notes and alien materials in the SCM. and Bundle.
I7F03 [Deposit OK]JError occurred by the Return Transport 1. SCM(2) Open
Path(FDS03) 2. Remove the notes and alien materials in the SCM. and Bundle.
I7F04 [Deposit OK]JError occurred by the Return Transport 1. SCM(2) Open
Path(FDS04) 2. Remove the notes and alien materials in the SCM. and Bundle.
I7F05 [Deposit OK]JError occurred by the Return Transport 1. SCM(2) Open
Path(FDS05) 2. Remove the notes and alien materials in the SCM. and Bundle.
I7F06 [Deposit OK]JError occurred by the Return Transport 1. SCM(2) Open
Path(FDS03,FDS04) 2. Remove the notes and alien materials in the SCM. and Bundle.
I7F07 [Deposit OK]JError occurred by the Return Transport 1. Open the BC cover(3) and remove the residual media and alien materials.
Path( BCS01) 2. Check the BC Lock state.
I7F08 [Deposit OK]JError occurred by the Return Transport 1. Open the BC cover(3) and remove the residual media and alien materials.
Path( BCS02) 2. Check the BC Lock state.
I7F09 [Deposit OK]JError occurred by the Return Transport 1. Open the BC cover(3) and remove the residual media and alien materials.
Path( BCS01,BCS02) 2. Check the BC Lock state.
I7F0A [Deposit OK]JError occurred by the Return Transport 1. Open the BM4 moving path and then remove the residual media and alien
Path( FDS15) materials.
I7F0B [Deposit OK]JError occurred by the Return Transport 1. Open the alignment(4) cover and remove the residual media and alien materials.
Path( AAS06) 2. Initialize the device.
3. Check the alignment(4) cover lock state.

© Hyosung TNS Inc. All Rights Reserved. 465


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I7F0C [Deposit OK]JError occurred by the Return Transport 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
Path( AAS05) media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I7F0D [Deposit OK]JError occurred by the Return Transport 1. Open the alignment(4) cover and remove the residual media and alien materials.
Path( AAS03) 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I7F0E [Deposit OK]JError occurred by the Return Transport 1. Remove the internal media and alien materials in the Recognition(5).
Path( RCS01) 2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I7F0F [Deposit OK]JError occurred by the Return Transport 1. Open the BM2(7) Upper Guide and remove the residual media and alien
Path( FDS07) material.
2. Open the BM3 moving path to remove the residual media.
I7F10 [Deposit OK]JError occurred by the Return Transport 1. Open the BM2(7) Upper Guide and remove the residual media and alien
Path( FDS23) material.
2. Open the BM3 moving path to remove the residual media.
I7F11 [Deposit OK]JError occurred by the Return Transport 1. Open the BM2(7) and then remove the residual media and alien materials.
Path( FDS09) 2. Check the 3Way-Gate1 operation state (FDM06)
I7F12 [Deposit OK]JError occurred by the Return Transport 1. Open the third moving path (8) and then remove the residual media and alien
Path( FDS12) materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I7F13 [Deposit OK]JError occurred by the Return Transport 1. Open the BM2(7) and remove the residual media at the moving path (6) and
Path( FDS18) Cassette1(14) entry.
2. Execute initialization.
I7F14 [Deposit OK]JError occurred by the Return Transport 1. Check residual media or alien materials at the Cassette1(14) entry and remove
Path( NCS07) those.
I7F15 [Deposit OK]JError occurred by the Return Transport 1. Remove the residual media in the device.
Path( RJS08) 2. Execute initialization.
I7F16 [Deposit OK]JError occurred by the Return Transport 1. Open the third moving path (8) and then remove the residual media and alien
Path( PRS01) materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I7F17 [Deposit OK]JError occurred by the Return Transport "1. Open the BM3 moving path and then remove the residual media and alien
Path( FDS16) materials.2. Check the arrangement state of banknotes in the RT box.3. Check
FDM08 solenoid and Gate."
I7F18 [Deposit OK]JError occurred by the Return Transport 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
Path( RTS02) 2. Remove the notes in the Retract Box.
3. Execute initialization.

I7F19 [Deposit OK]JError occurred by the Return Transport 1. Remove the residual media at the Cassette2 entry (11).
Path( FDS19) 2. Execute initialization.
I7F1A [Deposit OK]JError occurred by the Return Transport 1. Check residual media or alien materials at the Cassette2(15) entry and remove
Path( CCS07) those.
I7F1B [Deposit OK]Error occurred by the Transport Path on "1. Check residual media or alien materials at the Cassette2(15) and remove
the CCS11 those.2. Check the installation status of Cassette and sensors."
I7F1C [Deposit OK]Error occurred by the Transport Path on "1. Check residual media or alien materials at the Cassette2(15) and remove
the CCS12 those.2. Check the installation status of Cassette and sensors."
I8084 [Deposit End]CEN Bundle Cover Open Error 1. Check CEN Bundle Cover Status
I80C1 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I80C2 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I80C3 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I80CF An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I8102 [Deposit End]Cassette1 Task force shut down. "1. Execute CCIM initialization action. 2. Reboot the system when the same error
occurs after initialization."
I8103 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I8104 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I8105 [Deposit End]Cassette1 position or door open fault 1. Check the Cassette1(14) installation state and door open state.
2. Check Cassette1 home position (NCS01) sensor connection cable.

© Hyosung TNS Inc. All Rights Reserved. 466


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I8106 [Deposit End] Fault of causing retry of moving the "1. Check whether push plate in the cassette is level.2. Move push plate up and
Cassette1 Push Plate Bottom position. down to check whether the move is smooth.3. Execute initialization to check
whether cassette1 push plate motor (NCM01) is working and cable connection is
good."
I8107 [Deposit End]Jam at the sensor (NCS07) detecting the 1. Check residual media or alien materials at the Cassette1(14) entry and remove
number of papers which enter into the Cassette1. those.

I8108 [Deposit End] Fault of causing retry of moving the 1. Check the arrangement state of the banknotes in the Cassette1(14).
Cassette1 Push Plate Top position. 2. Check the stack position (NCS06) and the media entry detection (NCS09) prism
state.
3. If the same fault continuously occurs after checking the device, replace the
Cassette1(14)
I8109 [Deposit End] Fault of exceeding the retries when the 1. Check the Cassette1 media guide motor (NCM02) running and cable
Cassette1 Clamp failed to move to the position (NCS08 connection.
Light). 2. If the same fault continuously occurs after checking the device, replace the
Cassette1(14)
I810A [Deposit End] Fault that the home position is not 1. Check the Cassette1 media guide motor (NCM02) running and cable
detected even when the Cassette1 Clamp is running at connection.
the home position (NCS08 Light). 2. If the same fault continuously occurs after checking the device, replace the
Cassette1(14)
I810B [Deposit End] Failure to detect the bottom (NCS05) 1. Check the arrangement state of banknotes in the Cassette.
when the Cassette1 Push Plate Stack moves 2. Check the Stack position sensor (NCS06) lever operation state.
3. If the Push Plate is not at the bottom, check the alien materials at the Cassette1
Bottom sensor(NCS05).
I8202 [Deposit End]Cassette2 Task force shut down. "1. Execute CCIM initialization action. 2. Reboot the system when the same error
occurs after initialization."
I8203 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I8204 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I8205 [Deposit End]Cassette2 position of door open fault 1. Check the Cassette2(15) installation state and door open state.
2. Check Cassette2 home position (CCS01) sensor connection cable.
I8206 [Deposit End] Fault of causing retry of moving the 1. Check the jam when moving the push plate left/right/vertically and manually.
Cassette2 Push Plate Bottom position. 2. Check the Cassette2 push plate motor (CCM01) running and cable connection.

I8207 [Deposit End]Jam at the sensor (CCS07, CCS11, 1. Check residual media or alien materials at the Cassette2(15) and remove those.
CCS12) detecting the number of papers which enter 2. Check the installation status of Cassette and sensors.
into the Cassette2.
I8208 [Deposit End] Fault of causing retry of moving the 1. Check the arrangement state of the banknotes in the Cassette2(15).
Cassette2 Push Plate Top position. 2. Check the stack position (CCS06) and the media entry detection (CCS09) prism
state.
3. If the same fault continuously occurs after checking the device, replace the
Cassette2(15)
I8209 [Deposit End] Fault of exceeding the retries when the 1. Check the Cassette2 media guide motor (CCM02) running and cable
Cassette2 Clamp failed to move to the position (CCS08 connection.
Light). 2. If the same fault continuously occurs after checking the device, replace the
Cassette2(15).
I820A [Deposit End] Fault that the home position is not 1. Check the Cassette2 media guide motor (CCM02) running and cable
detected even when the Cassette2 Clamp is running at connection.
the home position (CCS08 Light). 2. If the same fault continuously occurs after checking the device, replace the
Cassette2(15)
I820B [Deposit End] Failure to detect the bottom (CCS05) 1. Check the arrangement state of banknotes in the Cassette.
when the Cassette2 Push Plate Stack moves. 2. Check the Stack position sensor (CCS06) lever operation state.
3. If the Push Plate is not at the bottom, check the alien materials at the Cassette2
Bottom sensor(CCS05).
I8210 [Deposit End]The installation status of ccim32 cst was 1. Check the installation status of Cassette and sensors.
changed while transaction.
I8301 [Initialize] Low-speed moving path sensor fault. "1. Open the door at the Bundle side and remove the residual media.2. Check and
remove the alien materials in the Bundle low-speed wheel position control (BDS14)
sensor.3. If no alien material exists, check whether the sensor is polluted4. Initialize
the device."
I8302 [Shutter] Low-speed moving up fault "1. Check whether the Bundle low-speed moving path (BDM02) is running.2.
Reboot the system when the same error occurs.3. Replace the motor and cables
when the same error occurs after checking the device."
I8303 [Deposit End]Low-speed moving path down fault "1. Check whether the Bundle low-speed moving path (BDM02) is running.2.
Reboot the system when the same error occurs.3. Replace the motor and cables
when the same error occurs after checking the device."

© Hyosung TNS Inc. All Rights Reserved. 467


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I8304 [Deposit End]Shutter sensor fault. "1. Check and remove the alien materials in the Bundle Shutter Open (BDS11) and
Close(BDS12) sensors.2. If no alien material exists, check whether the sensor is
polluted."
I8305 [Deposit End]Shutter Open fault. "1. Check whether the part connected to the external shutter normally operates.2.
Check whether the shutter driving motor (BDM01) runs.3. Check the motor
connection cable."
I8306 [Deposit End]Shutter Close fault. "1. Check whether the part connected to the external shutter normally operates.2.
Check whether the shutter driving motor (BDM01) runs.3. Check the motor
connection cable."
I8307 [Deposit End]Billpress sensor fault. "1. Check and remove the alien materials in the Bundle Bill Press part (BDS15,
BDS16) sensors.2. If no alien material exists, check whether the sensor is
polluted."
I8308 [Deposit End]Billpress moving path position startup "1. Check the inside of the Bundle(1).2. Remove the alien materials of the
fault Billpress.3. If no alien material exists in the Billpress, check and remove the alien
materials in the Bundle Bill Press home Position (BDS15) sensor.4. If no alien
material exists, check whether the sensor is polluted."
I8309 [Deposit End]Billpress separation position startup fault. "1. Check the inside of the Bundle(1).2. Remove the alien materials of the
Billpress.3. If the Billpress is up, check whether the state is BDS18 Dark.4. If it is
not dark, move the P Roller and check whether the state of BDS18 is changed."

I830A [Deposit End]Billpress residual position startup fault. "1. Check the inside of the Bundle(1).2. Remove the alien materials of the
Billpress.3. If no alien material exists in the Billpress, check and remove the alien
materials in the Bundle Bill Press Up/Down (BDS16) sensor.4. If no alien material
exists, check whether the sensor is polluted"
I830B [Deposit End]Billpress Reject position startup fault. "1. Check the inside of the Bundle(1).2. Remove the alien materials of the
Billpress.3. If no alien material exists in the Billpress, check and remove the alien
materials in the Bundle Bill Press part (BDS15, BDS16) sensors.4. If no alien
material exists, check whether the sensor is polluted"
I830D [Deposit End]Media remaining at the Bundle. "1. Check the inside of the Bundle(1).2. Remove the notes and alien materials in
the Bundle(1).3. If no alien material exists, check whether the sensor in the
Bundle(1) is polluted."
I830F [Deposit End] Sensor fault when preparing for "1. Check the inside of the Bundle(1).2. Remove the notes and alien materials in
separation of media. the Bundle entry part (BDS01, BDS02) sensors.3. If no alien material exists, check
whether the sensor is polluted."
I8310 [Deposit End]When trying to discharge the media, the "1. Check the inside of the Bundle(1).2. Open the separation part of SCM and
number of retries exceeds the limit. Bundle and then remove residual banknotes and the alien materials.3. If no alien
material exists, check whether the sensor in the Bundle(1) is polluted."
I8312 [Deposit End] Fault of receiving media returned due to "1. Open the door at the Bundle side and remove the residual media.2. Check and
low-speed moving path up. remove the alien materials in the Bundle low-speed wheel position control (BDS14)
sensor.3. If no alien material exists, check whether the sensor is polluted.4.
Initialize the device."
I8315 An internal program error of the device. "1. Execute CCIM initialization. 2. Reboot the system when the same error occurs
after initialization."
I8318 An internal program error of the device. "1. Execute CCIM initialization action. 2. Reboot the system when the same error
occurs after initialization."
I8319 [Deposit End]BDS06 Dark Timeout when performing "1. Execute CCIM initialization. 2. Check whether the sensor (BDS06) detecting the
low-speed moving path down Bundle low-speed moving path media is polluted when the same error occurs after
initialization."
I831E [Deposit End]BDS06 Dark fault after initializing the "1. Execute CCIM initialization. 2. Check whether the sensor (BDS06) detecting the
Bundle Bundle low-speed moving path media is polluted when the same error occurs after
initialization."
I831F [Deposit End]BDS17 Dark fault after initializing the "1. Execute CCIM initialization. 2. Check whether the Bundle DC Motor Encoder
Bundle. (BDS17) sensor is polluted when the same error occurs after initialization."

I8320 [Deposit End]BDS18 Dark fault after initializing the "1. Execute CCIM initialization. 2. Check whether the Bundle DC Motor Encoder
Bundle. (BDS17) sensor is polluted when the same error occurs after initialization."

I8322 [Deposit End]BDM03 Motor do not run. 1. Check BDM03 Motor Operation.
I8324 [Deposit End]BDM05 Motor do not run. 1. Check BDM05 BillPress Motor Operation.
I8370 [Deposit End] Detecting upward operation fail at the low
"1. Check whether the Bundle low speed moving path(BDM02) is running.2.
speed moving path in throat part. Reboot the system when the same error occurs.3. Replace the motor and cables
when the same error occurs after checking the device."
I8371 [Deposit End] Detecting downward operation fail at the "1. Check whether the Bundle low speed moving path(BDM02) is running.2.
low speed moving path in throat part. Reboot the system when the same error occurs.3. Replace the motor and cables
when the same error occurs after checking the device."
I8372 [Deposit End] Sensor fail at the low speed moving path "1. Open the door at the Bundle side and remove the residual media.2. Check and
in throat part. remove the alien materials in the Bundle low speed wheel position control(BDS14)
sensor.3. If no alien material exists, check whether the sensor is polluted.4.
Initialize the device."

© Hyosung TNS Inc. All Rights Reserved. 468


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I8385 [Deposit End] CEN Bundle Detecting Error "1. Execute CCIM initialization action. 2. Check the Bundle low speed moving
path(BDM02) and BDS03, BDS13 Sensor Status."
I83F0 An internal program error of the device. "1. Execute CCIM initialization. 2. Reboot the system when the same error occurs
after initialization."
I83FF [Deposit End]Bundle Module force shut down. "1. Execute CCIM initialization. 2. Reboot the system when the same error occurs
after initialization."
I8501 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I8502 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I8503 [Deposit End]Escrow entry (ESS03, ESS04) residual 1. Open the Escrow Part(12).
fault when preparing for media winding when Escrow 2. Remove the media at the Escrow Drum residual check (ESS03) and output
has the media check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I8504 [Deposit End]Tape End when preparing for media 1. Open the Escrow Part(12).
winding when Escrow has media 2. Manually remove media from Escrow.
(ESS07) Detection fault. 3. Initialize.
I8505 [Deposit End]Escrow entry (ESS03, ESS04) residual 1. Open the Escrow Part(12).
fault when preparing for media winding when Escrow 2. Remove the media at the Escrow Drum residual check (ESS03) and output
has no media check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I8506 [Deposit End]Escrow internal (ESS01,02,03,04) 1. Open the Escrow Part(12).
residual fault when preparing for media winding when 2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03, ESS04) and
Escrow has no media the pollution.
3. Execute CCIM initialization.
I8507 [Deposit End]Residual media at the Escrow entry part 1. Open the Escrow Part(12).
(ESS03, ESS04) when preparing for media output 2. Remove the media at the Escrow Drum residual check (ESS03) and output
check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I8508 [Deposit End]Escrow Tape Start(ESS06) detection fault 1. Open the Escrow part (12) and remove the ESS06 media and pollution.
when preparing for media output. 2. Rotate the Escrow Knob in clock-wise three times.
3. Execute CCIM initialization.
I8509 [Deposit End]Residual media at the Escrow entry part 1. Open the Escrow Part(12).
(ESS03, ESS04) when reset the Escrow mode 2. Remove the media at the Escrow Drum residual check (ESS03) and output
check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I850A [Deposit End]Residual media at the Escrow (ESS01, 1. Open the Escrow Part(12).
ESS02, ESS03, ESS04) when reset the Escrow mode 2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03, ESS04) and
the pollution.
3. Execute CCIM initialization.
I850B [Deposit End] Residual media at the Escrow output 1. Open the Escrow Part(12).
check sensor before the Trigger sensor detects 2. Remove the media at the Escrow entry (FDS15) and output check (ESS04)
deflecting when winding the media. sensor part and the pollution.
3. Execute CCIM initialization.
I850C [Deposit End]Escrow Tape End (ESS07) detection fault 1. Open the Escrow part (12) and remove the ESS07 media and pollution.
when executing media winding. 2. Rotate the Escrow Knob in counterclock-wise three times.
3. Execute CCIM initialization.
I850D [Deposit End]Escrow Full (ESS05) detection fault when 1. Open the Escrow part (12) and remove the ESS05 media and pollution.
executing media winding. 2. Rotate the Escrow Knob in counterclock-wise three times.
3. Execute CCIM initialization.
I850E [Deposit End]Light jam at the Escrow output check 1. Open the Escrow Part(12).
sensor (ESS04) when executing media winding. 2. Remove the media between the Escrow entry (FDS15) and output check
(ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I850F [Deposit End]Dark jam at the Escrow output check 1. Open the Escrow Part(12).
sensor (ESS04) when executing media winding. 2. Remove the ESS04 media and pollution.
3. Execute CCIM initialization.
I8510 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I8511 [Deposit End]Jam between the Escrow entry sensors 1. Open the Escrow Part(12).
(ESS03, ESS04) and (FDS15) while storing the media. 2. Remove the media at the Escrow entry (FDS15) and output check (ESS04)
sensor part and the pollution.
3. Execute CCIM initialization.
I8512 [Deposit End]Jam between the Escrow entry (ESS04) 1. Open the Escrow Part(12).
and (FDS15) when processing drum full while storing 2. Remove the media at the Escrow entry (FDS15) and output check (ESS04)
the media. sensor part and the pollution.
3. Execute CCIM initialization.

© Hyosung TNS Inc. All Rights Reserved. 469


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I8513 [Deposit End]Escrow Tape End (ESS07) detection fault 1. Open the Escrow part (12) and remove the ESS07 media and pollution.
when executing media winding. 2. Rotate the Escrow Knob in counterclock-wise three times.
3. Execute CCIM initialization.
I8514 [Deposit End]Escrow Full (ESS05) detection fault when 1. Open the Escrow part (12) and remove the ESS05 media and pollution.
storing additional media while terminating media 2. Rotate the Escrow Knob in counterclock-wise three times.
winding. 3. Execute CCIM initialization.
I8515 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I8516 [Deposit End] Residual detection (ESS03) Jam before 1. Open the Escrow Part(12).
Escrow Drum when outputting the media. 2. Remove the ESS03 media and pollution.
3. Execute CCIM initialization.
I8517 [Deposit End]Light jam at the Escrow output check 1. Open the Escrow Part(12).
sensor (ESS04) when outputting the media. 2. Remove the ESS04 media and pollution.
3. Execute CCIM initialization. 4. Check the Escrow Drum running motor (ESM01).

I8518 [Deposit End]Residual media in the Escrow (ESS01, 1. Open the Escrow Part(12).
ESS02) when preparing for media discharge. 2. Remove the ESS01 and ESS02 media and pollution.
3. Execute CCIM initialization.
I8519 [Deposit End] Escrow Trigger2 (ESS04) is not detected 1. Open the Escrow Part(12).
and timeout occurs when outputting the media. 2. Remove the ESS04 media and pollution.
3. Execute CCIM initialization. 4. Check the Escrow Drum running motor (ESM01).

I851A [Deposit End] Residual detection sensor (ESS03) Jam 1. Open the Escrow Part(12).
before Escrow Drum when outputting the media. 2. Remove the ESS03 media and pollution.
3. Execute CCIM initialization.
I851B [Deposit End]Jam at the Escrow output check sensor 1. Open the Escrow Part(12).
(ESS04) when outputting the media. 2. Remove the ESS04 media and pollution.
3. Execute CCIM initialization.
I851C [Deposit End]Residual media in the Escrow (ESS01, 1. Open the Escrow Part(12).
ESS02) when preparing for media discharge. 2. Remove the ESS01 and ESS02 media and pollution.
3. Execute CCIM initialization.
I8520 [Deposit End]Tape Start (ESS06) detection fault in 1. Open the Escrow Part(12).
Escrow Drum winding. 2. Remove the ESS06 media and pollution.
3. Check Motor (ESM01)
4. Execute CCIM initialization.
I8521 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I8522 [Deposit End]Tape Start (ESS06) is not light-detected 1. Open the Escrow Part(12).
in Escrow Drum winding. 2. Remove the ESS06 media and pollution.
3. Check Motor (ESM01)
4. Execute CCIM initialization.
I8523 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I8524 [Deposit End]Residual media at the Escrow entry part 1. Open the Escrow Part(12).
(ESS03, ESS04) when detecting tape start after 2. Remove the media at the Escrow Drum residual check (ESS03) and output
rewinding the Escrow check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I8525 [Deposit End]Tape Start (ESS06) is not detected when 1. Open the Escrow Part(12).
rewinding the Escrow Drum. 2. Remove the ESS06 media and pollution.
3. Check Motor (ESM01)
4. Execute CCIM initialization.
I8526 [Deposit End]Residual media at the Escrow entry part 1. Open the Escrow Part(12).
(ESS03, ESS04) when detecting tape start after 2. Remove the media at the Escrow Drum residual check (ESS03) and output
rewinding the Escrow Drum check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I8527 [Deposit End]Residual media at the Escrow entry part 1. Open the Escrow Part(12).
(ESS03, ESS04) before detecting tape end after 2. Remove the media at the Escrow Drum residual check (ESS03) and output
winding the Escrow Drum check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I8528 [Deposit End]Tape End (ESS07) is not detected in 1. Open the Escrow Part(12).
Escrow Drum winding 2. Remove the ESS07 media and pollution.
. 3. Check Motor (ESM01)
4. Execute CCIM initialization.
I8529 [Deposit End]The Escrow Drum hole is not detected on 1. Open the Escrow Part(12).
the position (ESS01, ESS02). 2. Remove the ESS01 and ESS02 media and pollution.
. 3. Execute CCIM initialization.
I852A [Deposit End]The Escrow Drum hole is not detected on 1. Open the Escrow Part(12).
the position (ESS01, ESS02). 2. Remove the ESS01 and ESS02 media and pollution.
. 3. Execute CCIM initialization.

© Hyosung TNS Inc. All Rights Reserved. 470


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I852B [Deposit End] When both of Escrow Tape Start 1. Open the Escrow Part(12).
(ESS06) sensor and the End (ESS07) sensor are 2. Remove the ESS06 and ESS07 media and pollution.
detected simultaneously 3. Execute CCIM initialization.
.
I852C [Deposit End]When checking the residual in the Escrow 1. Open the Escrow Part(12).
and tape end is detected so that retry is made, the 2. Remove the ESS07 media and pollution.
number of retries exceeds the limit. 3. Execute CCIM initialization.
.
I852D [Deposit End]Empty (ESS01, ESS02) Light is not 1. Open the Escrow Part(12).
detected while checking the residual in the Escrow. 2. Remove the ESS01 and ESS02 media and pollution.
. 3. Execute CCIM initialization.
I852E [Deposit End]The residual before the Escrow entry or 1. Open the Escrow Part(12).
Drum is detected (ESS04, ESS03) while winding the 2. Remove the media at the Escrow Drum residual check (ESS03) and output
media.(Cash mode) check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I852F [Deposit End]The residual before the Escrow entry or 1. Open the Escrow Part(12).
Drum is detected (ESS04, ESS03) while winding the 2. Remove the media at the Escrow Drum residual check (ESS03) and output
media.(Check mode) check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I8530 [Deposit End]The residual before the Escrow entry or 1. Open the Escrow Part(12).
Drum is detected (ESS04, ESS03) while rewinding the 2. Remove the media at the Escrow Drum residual check (ESS03) and output
media.(Cash mode) check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I8531 [Deposit End]The residual before the Escrow entry or 1. Open the Escrow Part(12).
Drum is detected (ESS04, ESS03) while rewinding the 2. Remove the media at the Escrow Drum residual check (ESS03) and output
media.(Check mode) check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I8580 [Deposit End]Receives a command which says to 1. Check Sensor (Escrow entry (FDS15) and output check (EES04) sensor)
unwind the roll of the Escrow until exceeding the 2. Execute initialization.
number of winding media.
I85F1 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I8602 [Deposit End]Batch moving stage down fail. "1. Check whether the reject batch return stage down detection (RJS07) sensor is
normally running.2. Check whether the multiple return clamp motor (RJM01) is
running."
I8603 [Deposit End]Batch moving stage up fail. "1. Check whether the reject batch return stage up detection (RJS06) sensor is
normally running.2. Check whether the multiple return clamp motor (RJM01) is
running."
I8604 [Deposit End]Batch moving stage sensor fault. "1. Check whether the reject batch return stage down detection (RJS07) sensor is
normally running.2. Check whether the multiple return clamp motor (RJM01) is
running."
I8605 [Deposit End]The media at the reject part is not moved "1. Open reject door(9) and remove if any residue in reject module.2. If no residue
to the Bundle output check sensor (RJS09) within a in reject module, check and clean if any contamination of sensors in reject module
specified time. (RJS01, RJS02, RJS03, RJS04, RJS05, RJS08, RJS09) and reject exit (RJS10)."

I8606 [Deposit End]After moving the media at the Reject part "1. Reject Door(9) Open2. Remove the notes and alien materials in the Reject.3. If
to the Bundle, the media remains at the Reject part. no alien material exists, check whether the Reject part sensors (RJS01, RJS02,
RJS03, RJS04, RJS05, RJS08, RJS09) and the sensor (RJS10) detecting the
media residual at the reject output are polluted."
I8607 [Deposit End]Before moving the media at the Reject to "1. Check the inside of the Bundle(1).2. Remove the alien materials of the
the Bundle, the billpress of the Bundle part is not Billpress.3. If no alien material exists in the Billpress, Check and remove the alien
moved to the Reject position. materials in the Bundle Bill Press part (BDS15, BDS16) sensors.4. If no alien
material exists, check whether the sensor is polluted."
I8608 [Deposit End]When media are piled at the Reject part, "1. Remove if any residue or dirt in reject exit(RJS08) sensor2. Otherwise, clean if
jam occurs at the Reject output check sensor (RJS08). any contamination of the sensor."

I8609 [Deposit End]Alien media have sequentially entered to "1. Reject Door(9) Open2. Remove the notes and alien materials in the Reject.3. If
the Reject part. no alien material exists, check whether the Reject output check sensor (RJS08) is
polluted."
I860A [Initialize]Abnormal residual media at the Reject part "1. Remove the notes and alien materials in the Reject output media residual
(RJS10 Dark). sensor (RJS10).2. If no alien material exists, check whether the sensor is polluted."

I860B [Deposit End]When media abnormally access and are "1. Remove the notes and alien materials in the Reject output check sensor
piled at the Reject part, the residual media exist at the (RJS08).2. If no alien material exists, check whether the sensor is polluted."
Reject part (RJS08 Dark).
I860C An internal program error of the device. "1. Execute CCIM initialization. 2. Reboot the system when the same error occurs
after initialization."
I86F1 [Deposit End]Reject module force shutdown. "1. Execute CCIM initialization. 2. Reboot the system when the same error occurs
after initialization."

© Hyosung TNS Inc. All Rights Reserved. 471


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I8801 An internal program error of the device. "1. Execute CCIM initialization. 2. Reboot the system when the same error occurs
after initialization."
I8802 An internal program error of the device. "1. Execute CCIM initialization. 2. Reboot the system when the same error occurs
after initialization."
I8803 An internal program error of the device. "1. Execute CCIM initialization. 2. Reboot the system when the same error occurs
after initialization."
I8804 An internal program error of the device. "1. Execute CCIM initialization. 2. Reboot the system when the same error occurs
after initialization."
I8805 [Deposit End]Bundle part operation timeout "1. Remove the residual media at the Bundle part (1). 2. Execute initialization."

I8806 [Deposit End]Media remaining at the Reject part "1. Open the door of Reject(9) part and remove the residual media. 2. Execute
initialization."
I8807 [Deposit End]Retract Box is not on the home position. "1. Check whether the Retract Box(13) is on the home position.2. Execute
initialization."
I8808 [Deposit End] Media remains at the first drive part and "1. Remove the residual media at the SCM(2) and BC(3). 2. Execute initialization."
the BC part or the BC is open.
I8809 [Deposit End]Media remaining at the Alignment part "1. Alignment(4) part residual media 2. Execute initialization."

I880A [Deposit End]Media remaining at the Recognition part "1. Remove the residual media at the Recognition(5). 2. Execute initialization."

I880B [Deposit End]Media remaining at the BM2 connection "1. Open BM2(7) and remove if any residue in bill transport(6).2. Clean if any dirt or
part contamination on sensors in bill transport.3. Lock BM2 firmly.4. Execute
initialization"
I880C [Deposit End]Media remaining at 3-Way Gate 1 "1. Open the BM2(7) and remove the residual media at the moving path (7, 8). 2.
Execute initialization."
I880D [Deposit End]Media remaining at 3-Way Gate 2 "1. Open the BM2(12) and remove the residual media at the moving path (8, 10). 2.
Execute initialization."
I880E [Deposit End]Media remaining at the Escrow entry part "1. Open the BM2(12) and remove the residual media at the moving path (10, 12).
2. Execute initialization."
I880F [Deposit End]Media remaining at the Retract entry part "1. Remove the residual media at the RT box entry (11). 2. Execute initialization."

I8810 [Deposit End]Media remaining at the Cassette1 entry "1. Open the BM2(7) and remove the residual media at the moving path (6) and
Cassette1(14) entry. 2. Execute initialization."
I8811 [Deposit End]Media remaining at the Cassette2 entry "1. Remove the residual media at the Cassette2 entry (11). 2. Execute
initialization."
I8812 [Deposit End]Cassette1 is not on the home position. "1. Check whether the Cassette1(14) is on the home position. 2. Execute
initialization."
I8813 [Deposit End]No Cassette. "1. Check whether the Cassette1(14) and the Cassette2(15) are on the home
position. 2. Execute initialization."
I8814 [Deposit End]Timeout occurs in operation. "1. Remove the residual media in the device and clean the inside of moudles.2.
Execute initialization."
I8815 [Deposit End]Timeout occurs in operation. "1. Remove the residual media in the device and clean the inside of moudles.2.
Execute initialization."
I8816 [Deposit End]Timeout occurs in operation. "1. Remove the residual media in the device. 2. Execute initialization."
I8817 [Deposit End]Timeout occurs in operation. "1. Remove the residual media in the device and clean the inside of moudles.2.
Execute initialization."
I8818 [Deposit End]Timeout occurs in operation. "1. Remove the residual media in the device. 2. Execute initialization."
I8819 [Deposit End]Failed to inhale the media "1. Remove the residual media in the device. 2. Execute initialization."
I881B [Deposit End]Timeout occurs in operation. "1. Remove the residual media in the device. 2. Execute initialization."
I8823 [Deposit End]BC Cover Open fault. "1. Remount the BC Cover(3) and execute initialization. 2. If the fault is not
recovered, reboot the system."
I8829 [Deposit End]Media remaining at the Bundle "1. Remove the residual media at the Bundle part (1). 2. Execute initialization."

I882A [Deposit End]Error in processing the number of papers "1. Open the BM2(7) and BM2(12) and remove the residual media at the moving
at the Reject part path (8, 9, 10). 2. Execute initialization."
I882B [Deposit End]Error in processing the number of papers "1. Open the BM2(12) and remove the residual media at the moving path (8, 10,
at the Escrow part 12). 2. Execute initialization."
I882C [Deposit End]Timeout occurs in operation. "1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9). 2.
Execute initialization."
I882D [Deposit End]Timeout occurs in operation. "1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9). 2.
Execute initialization."
I882E [Deposit End]Timeout occurs in operation. "1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9). 2.
Execute initialization."
I882F [Deposit End]Timeout occurs in operation. "1. Open the BM2(7) and BM2(12) and remove the residual media at the moving
path (8, 9, 10). 2. Execute initialization."
I8830 [Deposit End]Timeout occurs in operation. "1. Open the BM2(7) and BM2(12) and remove the residual media at the moving
path (8, 9, 10). 2. Execute initialization."
I8831 [Deposit End]Media remaining at the Escrow part and "1. Open the BM2(12) and remove the residual media at the moving path (8, 9, 10,
the Reject part 12).2. Execute initialization."

© Hyosung TNS Inc. All Rights Reserved. 472


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I8832 [Deposit End]BM2 moving part is open. "1. Check the BM2(7) Lock state.2. Execute initialization."
I8833 [Deposit End]BM3 moving part is open. "1. Check the BM2(7) Lock state.2. Execute initialization."
I8834 [Deposit End]CCIM is not on the home position. 1. Mount the CCIM on the home position.
I8835 [Deposit End]SCM Cover Open "1. Check the SCM(2) Lock state.2. Execute initialization."
I8836 [Deposit End]Cassette2 is not on the home position. "1. Check whether the Cassette2(15) is on the home position. 2. Execute
initialization."
I8841 [Deposit End]Timeout occurs in operation. "1. Remove the residual media in the device. 2. Execute initialization."
I8842 [Deposit End]Timeout occurs in operation. "1. Remove the residual media in the device. 2. Execute initialization."
I8843 An internal program error of the device. "1. Execute CCIM initialization. 2. Reboot the system when the same error occurs
after initialization."
I8844 [Deposit End]Media remaining at the Print part "1. Open the BM2(12) and remove the residual media at the moving path (10, 11).
2. Execute initialization."
I8845 [Deposit End]Media remaining at the Print part "1. Open the BM2(12) and remove the residual media at the moving path (10, 11).
2. Execute initialization."
I8846 [Deposit End]INK cartridge ASSY is not on the home 1. Mount the INK cartridge ASSY on the home position.
position.
I8851 [Deposit End]ALG, Recog moving path motors do not "1. Remove the residual media in the device. 2. Execute initialization."
run.
I8852 [Deposit End]PRT, RT Box, Reject entry part motors do "1. Remove the residual media in the device. 2. Execute initialization."
not run.
I8855 [Deposit End]Media remain on the moving path. "1. Remove if any residue in bill transport. 2. Check any dirt or contamination on
sensors.3. After cleaning, lock bill transport firmly.4. Execute initialization"
I8859 [Deposit End]Media remain on the moving path. "1. Remove if any residue in RT entrance.2. If not, check and remove if any jam or
residue inside of RT.3. Check whether the RT box in right position.4. Remove if any
residue or not in the system. 5. Execute initialization."
I885A [Deposit End]The number of notes in the cassette is not "1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8,
consistent. 9).2. Execute initialization."
I885B [Deposit End]The number of checks in the cassette is "1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8,
not consistent. 9).2. Execute initialization."
I885C [Deposit End]The number of notes in the RT box is not "1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8,
consistent 9).2. Execute initialization."
I885D [Deposit End]The number of notes passed 3Way- "1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8,
Gate1 and 2 is not consistent. 9).2. Execute initialization."
I8861 [Deposit Count/Check]RT Box Full "1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8,
9).2. Remove the notes in the Retract Box.3. Execute initialization."
I8862 [Deposit End]A6 Full "1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8,
9).2. Remove the notes in the Retract Box.3. Execute initialization."
I8866 [Deposit End]Timeout of the 3Way-Gate1 and 2 "1. Open the BM2(7) and remove the residual media at the moving path (7, 8).2.
operation occurs. Open the door of Reject(9) part and remove the residual media.3. Open the
BM2(12) and remove the residual media at the moving path (10, 11).4. Execute
initialization."
I8867 [Deposit End]Timeout occurs in operation. "1. Remove the residual media in the device. 2. Execute initialization."
I8868 [Deposit End]Timeout occurs when forced inhale is "1. Remove the residual media in the device. 2. Execute initialization."
made at the Bundle part.
I8869 [Deposit End]CST2 operation timeout (Bundle- "1. Remove the residual media in the device. 2. Execute initialization."
>Escrow->CST2)
I886A [Deposit End]Timeout occurs while resetting in Bundle "1. Remove the residual media in the device. 2. Execute initialization."
mode
I886B [Deposit End]Timeout of preparing for CST2 store "1. Remove the residual media in the device. 2. Execute initialization."
I886C [Deposit End]Timeout occurs while resetting in Bundle "1. Remove the residual media in the device. 2. Execute initialization."
mode (CST2)
I886D [Deposit End]Timeout of preparing for CST1 store "1. Remove the residual media in the device. 2. Execute initialization."
(Escrow->CST2)
I886E [Deposit End]Timeout of preparing for CST2 store "1. Remove the residual media in the device. 2. Execute initialization."
(Escrow->CST2)
I886F [Deposit End]Timeout of checking residual media in "1. Remove the residual media in the device. 2. Execute initialization."
Bundle occurs during initialization
I8870 [Deposit End]An internal program error of the device "1. Remove the residual media at the Escrow part (12). 2. Remove the media
residual at the Escrow (ESS01, ESS02, ESS03) and the pollution.3. If no alien
material exists, check whether the sensor is polluted.4. Execute CCIM
initialization."
I8871 [Deposit End]An internal program error of the device "1. Remove the residual media in the device. 2. Execute initialization."

I8872 [Deposit End]Media remaining at the Reject part are "1. Remove the residual media in the device. 2. Execute initialization."
detected.
I8879 [Deposit End]Fault occurs while the BC part is "1. Remove the residual media in the device. 2. Check the BC Cover(3) Lock state.
preparing. 3. Execute initialization."
I887A [Deposit End]BC response timeout. 1. Check the cable connecting between Main and BC (Connector CN37).

© Hyosung TNS Inc. All Rights Reserved. 473


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I887B [Deposit End]The number of notes which have passed "1. Remove the residual media in the device. 2. Check the BC Cover(3) Lock state.
BC is not consistent with that of Escrow and Reject. 3. Execute initialization."

I887C [Deposit End]BC operation is not completed. "1. Remove the residual media in the device. 2. Check the BC Cover(3) Lock state.
3. Execute initialization."
I88C0 [Deposit End]CCIM32 I/F was changed without setting. 1. System restart

I88E0 [Deposit End]Anomaly of check information "1. Remove the residual media in the device. 2. Execute initialization."
I88F1 [Deposit End]Internal Error while the main task is "1. Execute CCIM initialization. 2. Reboot the system when the same error occurs
operating. after initialization."
I88FF [Deposit End]Failed to move to 3-Way 1 or 3-Way 2 "1. Open BM2(7), BM3(12) and remove if any residue at bill transport(7, 8, 9, 10).
Gate position 2.Check if any reside in or damage of 3-way gate 1 or 2. 3. Execute initialization."

I8B01 [Retract] Jam at the BC entry sensor (BCS01,BCS02). 1. Open the BC cover(3) and remove the residual media and alien materials.
2. Check the BC Lock state.
I8B02 [Deposit End]Jam at the Align detection sensor 1. Open the alignment(4) cover and remove the residual media and alien materials.
(AAS02). 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I8B03 [Deposit End]Jam at the Align detection sensor 1. Open the alignment(4) cover and remove the residual media and alien materials.
(AAS03). 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I8B04 [Deposit End]Recog detection sensor (RCS01) jam. 1. Remove the internal media and alien materials in the Recognition(5).
2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I8B05 [Deposit End]Jam at the Align detection sensor 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
(AAS05) media and alien materials.
2. Initialize the device.
11. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I8B06 [Deposit End]Jam at the Align detection sensor 1. Open the alignment(4) cover and remove the residual media and alien materials.
(AAS06). 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I8B07 [Deposit End]Jam at Recog exit moving path sensor 1. Open the BM2(7) Upper Guide and remove the residual media and alien
(FDS07) material.
2. Open the BM10 moving path to remove the residual media.
I8B09 [Deposit End]Jam at the second moving path sensor 1. Open the BM2(7) and then remove the residual media and alien materials.
(FDS09). 2. Check the 3Way-Gate1 operation state (FDM06)
I8B12 [Deposit End]Jam at the 3Way2 control sensor 1. Open the third moving path (8) and then remove the residual media and alien
(FDS12) materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I8B15 [Deposit End]Jam at Escrow entry sensor (FDS15) 1. Open the BM11 moving path and then remove the residual media and alien
materials.
I8B16 [Deposit End]Jam at RT Box entry detection sensor 1. Open the BM3 moving path and then remove the residual media and alien
(FDS16) materials.
2. Check the arrangement state of banknotes in the RT box.
I8B18 [Deposit End]Jam at Cassette1 entry detection sensor 1. Open the BM2(7) and remove the residual media at the moving path (6) and
(FDS18) Cassette1(14) entry.
2. Execute initialization.
I8B19 [Deposit End]Jam at Cassette2entry detection sensor 1. Remove the residual media at the Cassette2 entry (11).
(FDS19) 2. Execute initialization.
I8B21 [Deposit End]J Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I8B22 [Deposit End]J Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I8B23 [Deposit End]J Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I8B24 [Deposit End]J Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I8B25 [Deposit End]J Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I8B26 [Deposit End]J Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I8B27 [Deposit End]J Jam at the BC entry sensor (BCS01). 1. Open the BC cover(3) and remove the residual media and alien materials.
2. Check the BC Lock state.

© Hyosung TNS Inc. All Rights Reserved. 474


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I8B28 [Deposit End]J Jam at the BC entry sensor (BCS02). 1. Open the BC cover(3) and remove the residual media and alien materials.
2. Check the BC Lock state.
I8B29 [Deposit End]J Jam at the BC entry sensor 1. Open the BC cover(3) and remove the residual media and alien materials.
(BCS01,BCS02). 2. Check the BC Lock state.
I8B2A [Deposit End]JJam at Escrow entry sensor (FDS15) 1. Open the BM4 moving path and then remove the residual media and alien
materials.
I8B2B [Deposit End]JJam at the Align entry detection sensor 1. Open the alignment(4) cover and remove the residual media and alien materials.
(AAS06). 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I8B2C [Deposit End]JAlign detection sensor (AAS05) jam 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I8B2D [Deposit End]JAlign detection sensor (AAS03) jam. 1. Open the alignment(4) cover and remove the residual media and alien materials.
2. Initialize the device.
3. Check the alignment(4) cover lock state.

I8B2E [Deposit End]JRecog detection sensor (RCS01) jam. 1. Remove the internal media and alien materials in the Recognition(5).
2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I8B2F [Deposit End]JJam at Recog exit moving sensor 1. Open the BM2(7) Upper Guide and remove the residual media and alien
(FDS07) material.
2. Open the BM3 moving path to remove the residual media.
I8B30 [Deposit End]JJam at Recog exit moving sensor 1. Open the BM2(7) Upper Guide and remove the residual media and alien
(FDS23). material.
2. Open the BM3 moving path to remove the residual media.
I8B31 [Deposit End]JJam at the second moving path sensor 1. Open the BM2(7) and then remove the residual media and alien materials.
(FDS09). 2. Check the 3Way-Gate1 operation state (FDM06)
I8B32 [Deposit End]JJam at the 3Way2 control sensor 1. Open the third moving path (8) and then remove the residual media and alien
(FDS12) materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I8B33 [Deposit End]JJam at Cassette1 entry detection sensor 1. Open the BM2(7) and remove the residual media at the moving path (6) and
(FDS18) Cassette1(14) entry.
2. Execute initialization.
I8B34 [Deposit End]JJam at the sensor (NCS07) detecting the 1. Check residual media or alien materials at the Cassette1(14) entry and remove
number of papers which enter into the Cassette1. those.

I8B35 [Deposit End]JReject detection sensor (RJS08 jam. 1. Remove the residual media in the device.
2. Execute initialization.
I8B36 [Deposit End]JPrint detection sensor (PRS01) jam. 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I8B37 [Deposit End]JJam at RT Box entry detection sensor 1. Open the BM3 moving path and then remove the residual media and alien
(FDS16) materials.
2. Check the arrangement state of banknotes in the RT box.
I8B38 [Deposit End]JJam at RT Box full sensor (RTS02) jam 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
2. Remove the notes in the Retract Box.
3. Execute initialization.

I8B39 [Deposit End]JJam at Cassette2entry detection sensor 1. Remove the residual media at the Cassette2 entry (11).
(FDS19) 2. Execute initialization.
I8B3A [Deposit End]JJam at the sensor (CCS07) detecting the 1. Check residual media or alien materials at the Cassette2(15) entry and remove
number of papers which enter into the Cassette2. those.

I8B3B [Deposit End]Jam at CCS11 sensor "1. Check residual media or alien materials at the Cassette2(15) and remove
those.2. Check the installation status of Cassette and sensors."
I8B3C [Deposit End]Jam at CCS12 sensor "1. Check residual media or alien materials at the Cassette2(15) and remove
those.2. Check the installation status of Cassette and sensors."
I8C01 [Deposit End]JFDS01 Light Time out(280ms) fault 1. Check the inside of the Bundle(1).
when separating media. 2. Remove the notes and alien materials in the Bundle(1).
3. If no alien material exists in the Bundle(1),
Check and remove the alien materials in the internal sensors.
4. If no alien material exists, check whether the Bundle sensor is polluted

© Hyosung TNS Inc. All Rights Reserved. 475


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I8C02 [Deposit End]JFDS02 Light Timeout(88ms) fault when 1. SCM(2) Open
separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor and the Bundle.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I8C03 [Deposit End]JFDS03 Light Timeout(500ms) fault when 1. SCM(2) Open
separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I8C04 [Deposit End]JFDS04 Light Timeout(500ms) fault when 1. SCM(2) Open
separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I8C05 [Deposit End]JFDS05 Light Timeout(88ms) fault when 1. SCM(2) Open
separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor and the Bundle.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I8C06 [Deposit End]JFDS03, 04 Light Timeout(500ms) fault 1. SCM(2) Open
when separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I8C07 [Deposit End]JBCS01 Light Timeout(500ms) fault when 1. SCM(2) Open
separating media. 2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I8C08 [Deposit End]JBCS02 Light Timeout(500ms) fault when 1. SCM(2) Open


separating media. 2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I8C09 [Deposit End]JBCS01,BCS02 Light Timeout(500ms) 1. SCM(2) Open


fault when separating media. 2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I8C0A [Deposit End]JFDS15 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I8C0B [Deposit End]JAlign entry detection sensor (AAS06) is 1. BC(3) and SCM(2) Open
not reached (Light JAM) when separating media. 2. Remove the notes and alien materials in the BC, SCM. and Bundle.
3. Check the BC and SCM Half Lock state.
4. If no alien material exists in the BC and SCM, check whether the SCM internal
media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I8C0C [Deposit End]JAAS05 Light Timeout fault 1. Alignment(4) Open


2. Alignment(4) part residual media
I8C0D [Deposit End]JAAS03 Light Timeout fault 1. Alignment(4) Open
2. Alignment(4) part residual media
I8C0E [Deposit End]JRCS01 Light Timeout fault 1. Alignment(4) Open
2. Alignment(4) part residual media
I8C0F [Deposit End]JFDS07 Light Timeout fault 1. Remove the internal media and alien materials in the Recognition(5).
2. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I8C10 [Deposit End]JFDS23 Light Timeout fault 1. Remove the internal media and alien materials in the Recognition(5).
2. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.

© Hyosung TNS Inc. All Rights Reserved. 476


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I8C11 [Deposit End]JFDS09 Light Timeout fault 1. Open the BM2(7) Upper Guide and remove the residual media and alien
material.
2. Open the BM3 moving path to remove the residual media.
I8C12 [Deposit End]JFDS12 Light Timeout fault 1. Open the BM2(7) and then remove the residual media and alien materials.
2. Check the 3Way-Gate1 operation state (FDM06)
I8C13 [Deposit End]JFDS18 Light Timeout fault 1. Open the BM2(7) and then remove the residual media and alien materials.
2. Check the 3Way-Gate1 operation state (FDM06)
I8C14 [Deposit End]JNCS07 Light Timeout fault 1. Open the BM2(7) and remove the residual media at the moving path (6) and
Cassette1(14) entry.
2. Execute initialization.
I8C15 [Deposit End]JRJS08 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I8C16 [Deposit End]JPRS01 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I8C17 [Deposit End]JFDS16 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I8C18 [Deposit End]JRTS02 Light Timeout fault 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
2. Remove the notes in the Retract Box.
3. Execute initialization.

I8C19 [Deposit End]JFDS19 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Execute initialization.
I8C1A [Deposit End]JCCS07 Light Timeout fault 1. Check whether the Cassette2(11) is on the home position.
2. Execute initialization.
I8C1B [Deposit End]Light timeout fault at CCS11 sensor "1. Check residual media or alien materials at the Cassette2(15) and remove
those.2. Check the installation status of Cassette and sensors."
I8C1C [Deposit End]Light timeout fault at CCS12 sensor "1. Check residual media or alien materials at the Cassette2(15) and remove
those.2. Check the installation status of Cassette and sensors."
I8D01 [Deposit End]JError occurred by the notes disorder on 1. SCM(2) Open
the FDS01 2. Remove the notes and alien materials in the SCM. and Bundle.
I8D02 [Deposit End]JError occurred by the notes disorder on 1. SCM(2) Open
the FDS02 2. Remove the notes and alien materials in the SCM. and Bundle.
I8D03 [Deposit End]JError occurred by the notes disorder on 1. SCM(2) Open
the FDS03 2. Remove the notes and alien materials in the SCM. and Bundle.
I8D04 [Deposit End]JError occurred by the notes disorder on 1. SCM(2) Open
the FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I8D05 [Deposit End]JError occurred by the notes disorder on 1. SCM(2) Open
the FDS05 2. Remove the notes and alien materials in the SCM. and Bundle.
I8D06 [Deposit End]JError occurred by the notes disorder on 1. SCM(2) Open
the FDS03,FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I8D07 [Deposit End]JError occurred by the notes disorder on 1. Open the BC cover(3) and remove the residual media and alien materials.
the BCS01 2. Check the BC Lock state.
I8D08 [Deposit End]JError occurred by the notes disorder on 1. Open the BC cover(3) and remove the residual media and alien materials.
the BCS02 2. Check the BC Lock state.
I8D09 [Deposit End]JError occurred by the notes disorder on 1. Open the BC cover(3) and remove the residual media and alien materials.
the BCS01,BCS02 2. Check the BC Lock state.
I8D0A [Deposit End]JError occurred by the notes disorder on 1. Open the BM4 moving path and then remove the residual media and alien
the FDS15 materials.
I8D0B [Deposit End]JError occurred by the notes disorder on 1. Open the alignment(4) cover and remove the residual media and alien materials.
the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I8D0C [Deposit End]JError occurred by the notes disorder on 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
the AAS05 media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I8D0D [Deposit End]JError occurred by the notes disorder on 1. Open the alignment(4) cover and remove the residual media and alien materials.
the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I8D0E [Deposit End]JError occurred by the notes disorder on 1. Remove the internal media and alien materials in the Recognition(5).
the RCS01 2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.

© Hyosung TNS Inc. All Rights Reserved. 477


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I8D0F [Deposit End]JError occurred by the notes disorder on "1. Open the BM2(7) Upper Guide and remove the residual media and alien
the FDS07 material.2. Open the BM3 moving path to remove the residual media.3. Check
FDM05 solenoid and Gate."
I8D10 [Deposit End]JError occurred by the notes disorder on 1. Open the BM2(7) Upper Guide and remove the residual media and alien
the FDS23 material.
2. Open the BM3 moving path to remove the residual media.
I8D11 [Deposit End]JError occurred by the notes disorder on 1. Open the BM2(7) and then remove the residual media and alien materials.
the FDS09 2. Check the 3Way-Gate1 operation state (FDM06)
I8D12 [Deposit End]JError occurred by the notes disorder on 1. Open the third moving path (8) and then remove the residual media and alien
the FDS12 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I8D13 [Deposit End]JError occurred by the notes disorder on 1. Open the BM2(7) and remove the residual media at the moving path (6) and
the FDS18 Cassette1(14) entry.
2. Execute initialization.
I8D14 [Deposit End]JError occurred by the notes disorder on 1. Check residual media or alien materials at the Cassette1(14) entry and remove
the NCS07 those.
I8D15 [Deposit End]JError occurred by the notes disorder on 1. Remove the residual media in the device.
the RJS08 2. Execute initialization.
I8D16 [Deposit End]JError occurred by the notes disorder on 1. Open the third moving path (8) and then remove the residual media and alien
the PRS01 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I8D17 [Deposit End]JError occurred by the notes disorder on 1. Open the BM3 moving path and then remove the residual media and alien
the FDS16 materials.
2. Check the arrangement state of banknotes in the RT box.
I8D18 [Deposit End]JError occurred by the notes disorder on 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.

I8D19 [Deposit End]JError occurred by the notes disorder on 1. Remove the residual media at the Cassette2 entry (11).
the FDS19 2. Execute initialization.
I8D1A [Deposit End]JError occurred by the notes disorder on 1. Check residual media or alien materials at the Cassette2(15) entry and remove
the CCS07 those.
I8D1B [Deposit End]Error occurred by the notes disorder on "1. Check residual media or alien materials at the Cassette2(15) and remove
the CCS11 those.2. Check the installation status of Cassette and sensors."
I8D1C [Deposit End]Error occurred by the notes disorder on "1. Check residual media or alien materials at the Cassette2(15) and remove
the CCS12 those.2. Check the installation status of Cassette and sensors."
I8D33 [Deposit End]JContinuous note gap disorder error on 1. SCM(2) Open
the FDS01 2. Remove the notes and alien materials in the SCM. and Bundle.
I8D34 [Deposit End]JContinuous note gap disorder error on 1. SCM(2) Open
the FDS02 2. Remove the notes and alien materials in the SCM. and Bundle.
I8D35 [Deposit End]JContinuous note gap disorder error on 1. SCM(2) Open
the FDS03 2. Remove the notes and alien materials in the SCM. and Bundle.
I8D36 [Deposit End]JContinuous note gap disorder error on 1. SCM(2) Open
the FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I8D37 [Deposit End]JContinuous note gap disorder error on 1. SCM(2) Open
the FDS05 2. Remove the notes and alien materials in the SCM. and Bundle.
I8D38 [Deposit End]JContinuous note gap disorder error on 1. SCM(2) Open
the FDS03,FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I8D39 [Deposit End]JContinuous note gap disorder error on 1. Open the BC cover(3) and remove the residual media and alien materials.
the BCS01 2. Check the BC Lock state.
I8D3A [Deposit End]JContinuous note gap disorder error on 1. Open the BC cover(3) and remove the residual media and alien materials.
the BCS02 2. Check the BC Lock state.
I8D3B [Deposit End]JContinuous note gap disorder error on 1. Open the BC cover(3) and remove the residual media and alien materials.
the BCS01,BCS02 2. Check the BC Lock state.
I8D3C [Deposit End]JContinuous note gap disorder error on 1. Open the BM4 moving path and then remove the residual media and alien
the FDS15 materials.
I8D3D [Deposit End]JContinuous note gap disorder error on 1. Open the alignment(4) cover and remove the residual media and alien materials.
the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I8D3E [Deposit End]JContinuous note gap disorder error on 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
the AAS05 media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I8D3F [Deposit End]JContinuous note gap disorder error on 1. Open the alignment(4) cover and remove the residual media and alien materials.
the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.

© Hyosung TNS Inc. All Rights Reserved. 478


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I8D40 [Deposit End]JContinuous note gap disorder error on 1. Remove the internal media and alien materials in the Recognition(5).
the RCS01 2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I8D41 [Deposit End]JContinuous note gap disorder error on 1. Open the BM2(7) Upper Guide and remove the residual media and alien
the FDS07 material.
2. Open the BM3 moving path to remove the residual media.
I8D42 [Deposit End]JContinuous note gap disorder error on 1. Open the BM2(7) Upper Guide and remove the residual media and alien
the FDS23 material.
2. Open the BM3 moving path to remove the residual media.
I8D43 [Deposit End]JContinuous note gap disorder error on 1. Open the BM2(7) and then remove the residual media and alien materials.
the FDS09 2. Check the 3Way-Gate1 operation state (FDM06)
I8D44 [Deposit End]JContinuous note gap disorder error on 1. Open the third moving path (8) and then remove the residual media and alien
the FDS12 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I8D45 [Deposit End]JContinuous note gap disorder error on 1. Open the BM2(7) and remove the residual media at the moving path (6) and
the FDS18 Cassette1(14) entry.
2. Execute initialization.
I8D46 [Deposit End]JContinuous note gap disorder error on 1. Check residual media or alien materials at the Cassette1(14) entry and remove
the NCS07 those.
I8D47 [Deposit End]JContinuous note gap disorder error on 1. Remove the residual media in the device.
the RJS08 2. Execute initialization.
I8D48 [Deposit End]JContinuous note gap disorder error on 1. Open the third moving path (8) and then remove the residual media and alien
the PRS01 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I8D49 [Deposit End]JContinuous note gap disorder error on 1. Open the BM3 moving path and then remove the residual media and alien
the FDS16 materials.
2. Check the arrangement state of banknotes in the RT box.
I8D4A [Deposit End]JContinuous note gap disorder error on 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.

I8D4B [Deposit End]JContinuous note gap disorder error on 1. Remove the residual media at the Cassette2 entry (11).
the FDS19 2. Execute initialization.
I8D4C [Deposit End]JContinuous note gap disorder error on 1. Check residual media or alien materials at the Cassette2(15) entry and remove
the CCS07 those.
I8D4D [Deposit End]Continuous note gap disorder error on the "1. Check residual media or alien materials at the Cassette2(15) and remove
CCS11 those.2. Check the installation status of Cassette and sensors."
I8D4E [Deposit End]Continuous note gap disorder error on the "1. Check residual media or alien materials at the Cassette2(15) and remove
CCS12 those.2. Check the installation status of Cassette and sensors."
I8E01 [Deposit End]JError occurred by the Transport Path on 1. SCM(2) Open
the FDS01 2. Remove the notes and alien materials in the SCM. and Bundle.
I8E02 [Deposit End]JError occurred by the Transport Path on 1. SCM(2) Open
the FDS02 2. Remove the notes and alien materials in the SCM. and Bundle.
I8E03 [Deposit End]JError occurred by the Transport Path on 1. SCM(2) Open
the FDS03 2. Remove the notes and alien materials in the SCM. and Bundle.
I8E04 [Deposit End]JError occurred by the Transport Path on 1. SCM(2) Open
the FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I8E05 [Deposit End]JError occurred by the Transport Path on 1. SCM(2) Open
the FDS05 2. Remove the notes and alien materials in the SCM. and Bundle.
I8E06 [Deposit End]JError occurred by the Transport Path on 1. SCM(2) Open
the FDS03,04 2. Remove the notes and alien materials in the SCM. and Bundle.
I8E07 [Deposit End]JError occurred by the Transport Path on 1. Open the BC cover(3) and remove the residual media and alien materials.
the BCS01 2. Check the BC Lock state.
I8E08 [Deposit End]JError occurred by the Transport Path on 1. Open the BC cover(3) and remove the residual media and alien materials.
the BCS02 2. Check the BC Lock state.
I8E09 [Deposit End]JError occurred by the Transport Path on 1. Open the BC cover(3) and remove the residual media and alien materials.
the BCS01,BCS02 2. Check the BC Lock state.
I8E0A [Deposit End]JError occurred by the Transport Path on 1. Open the BM4 moving path and then remove the residual media and alien
the FDS15 materials.
I8E0B [Deposit End]JError occurred by the Transport Path on 1. Open the alignment(4) cover and remove the residual media and alien materials.
the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I8E0C [Deposit End]JError occurred by the Transport Path on 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
the AAS05 media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.

© Hyosung TNS Inc. All Rights Reserved. 479


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I8E0D [Deposit End]JError occurred by the Transport Path on 1. Open the alignment(4) cover and remove the residual media and alien materials.
the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I8E0E [Deposit End]JError occurred by the Transport Path on 1. Remove the internal media and alien materials in the Recognition(5).
the RCS01 2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I8E0F [Deposit End]JError occurred by the Transport Path on 1. Open the BM2(7) Upper Guide and remove the residual media and alien
the FDS07 material.
2. Open the BM3 moving path to remove the residual media.
I8E10 [Deposit End]JError occurred by the Transport Path on 1. Open the BM2(7) Upper Guide and remove the residual media and alien
the FDS23 material.
2. Open the BM3 moving path to remove the residual media.
I8E11 [Deposit End]JError occurred by the Transport Path on 1. Open the BM2(7) and then remove the residual media and alien materials.
the FDS09 2. Check the 3Way-Gate1 operation state (FDM06)
I8E12 [Deposit End]JError occurred by the Transport Path on 1. Open the third moving path (8) and then remove the residual media and alien
the FDS12 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I8E13 [Deposit End]JError occurred by the Transport Path on 1. Open the BM2(7) and remove the residual media at the moving path (6) and
the FDS18 Cassette1(14) entry.
2. Execute initialization.
I8E14 [Deposit End]JError occurred by the Transport Path on 1. Check residual media or alien materials at the Cassette1(14) entry and remove
the NCS07 those.
I8E15 [Deposit End]JError occurred by the Transport Path on 1. Remove the residual media in the device.
the RJS08 2. Execute initialization.
I8E16 [Deposit End]JError occurred by the Transport Path on 1. Open the third moving path (8) and then remove the residual media and alien
the PRS01 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I8E17 [Deposit End]JError occurred by the Transport Path on 1. Open the BM3 moving path and then remove the residual media and alien
the FDS16 materials.
2. Check the arrangement state of banknotes in the RT box.
I8E18 [Deposit End]JError occurred by the Transport Path on 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.

I8E19 [Deposit End]JError occurred by the Transport Path on 1. Remove the residual media at the Cassette2 entry (11).
the FDS19 2. Execute initialization.
I8E1A [Deposit End]JError occurred by the Transport Path on 1. Check residual media or alien materials at the Cassette2(15) entry and remove
the CCS07 those.
I8E1B [Deposit End]Error occurred by the Transport Path on "1. Check residual media or alien materials at the Cassette2(15) and remove
the CCS11 those.2. Check the installation status of Cassette and sensors."
I8E1C [Deposit End]Error occurred by the Transport Path on "1. Check residual media or alien materials at the Cassette2(15) and remove
the CCS12 those.2. Check the installation status of Cassette and sensors."
I8F01 [Deposit End]JError occurred by the Return Transport 1. SCM(2) Open
Path(FDS01) 2. Remove the notes and alien materials in the SCM. and Bundle.
I8F02 [Deposit End]JError occurred by the Return Transport 1. SCM(2) Open
Path(FDS02) 2. Remove the notes and alien materials in the SCM. and Bundle.
I8F03 [Deposit End]JError occurred by the Return Transport 1. SCM(2) Open
Path(FDS03) 2. Remove the notes and alien materials in the SCM. and Bundle.
I8F04 [Deposit End]JError occurred by the Return Transport 1. SCM(2) Open
Path(FDS04) 2. Remove the notes and alien materials in the SCM. and Bundle.
I8F05 [Deposit End]JError occurred by the Return Transport 1. SCM(2) Open
Path(FDS05) 2. Remove the notes and alien materials in the SCM. and Bundle.
I8F06 [Deposit End]JError occurred by the Return Transport 1. SCM(2) Open
Path(FDS03,FDS04) 2. Remove the notes and alien materials in the SCM. and Bundle.
I8F07 [Deposit End]JError occurred by the Return Transport 1. Open the BC cover(3) and remove the residual media and alien materials.
Path( BCS01) 2. Check the BC Lock state.
I8F08 [Deposit End]JError occurred by the Return Transport 1. Open the BC cover(3) and remove the residual media and alien materials.
Path( BCS02) 2. Check the BC Lock state.
I8F09 [Deposit End]JError occurred by the Return Transport 1. Open the BC cover(3) and remove the residual media and alien materials.
Path( BCS01,BCS02) 2. Check the BC Lock state.
I8F0A [Deposit End]JError occurred by the Return Transport 1. Open the BM4 moving path and then remove the residual media and alien
Path( FDS15) materials.
I8F0B [Deposit End]JError occurred by the Return Transport 1. Open the alignment(4) cover and remove the residual media and alien materials.
Path( AAS06) 2. Initialize the device.
3. Check the alignment(4) cover lock state.

© Hyosung TNS Inc. All Rights Reserved. 480


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I8F0C [Deposit End]JError occurred by the Return Transport 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
Path( AAS05) media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I8F0D [Deposit End]JError occurred by the Return Transport 1. Open the alignment(4) cover and remove the residual media and alien materials.
Path( AAS03) 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I8F0E [Deposit End]JError occurred by the Return Transport 1. Remove the internal media and alien materials in the Recognition(5).
Path( RCS01) 2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I8F0F [Deposit End]JError occurred by the Return Transport 1. Open the BM2(7) Upper Guide and remove the residual media and alien
Path( FDS07) material.
2. Open the BM3 moving path to remove the residual media.
I8F10 [Deposit End]JError occurred by the Return Transport 1. Open the BM2(7) Upper Guide and remove the residual media and alien
Path( FDS23) material.
2. Open the BM3 moving path to remove the residual media.
I8F11 [Deposit End]JError occurred by the Return Transport 1. Open the BM2(7) and then remove the residual media and alien materials.
Path( FDS09) 2. Check the 3Way-Gate1 operation state (FDM06)
I8F12 [Deposit End]JError occurred by the Return Transport 1. Open the third moving path (8) and then remove the residual media and alien
Path( FDS12) materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I8F13 [Deposit End]JError occurred by the Return Transport 1. Open the BM2(7) and remove the residual media at the moving path (6) and
Path( FDS18) Cassette1(14) entry.
2. Execute initialization.
I8F14 [Deposit End]JError occurred by the Return Transport 1. Check residual media or alien materials at the Cassette1(14) entry and remove
Path( NCS07) those.
I8F15 [Deposit End]JError occurred by the Return Transport 1. Remove the residual media in the device.
Path( RJS08) 2. Execute initialization.
I8F16 [Deposit End]JError occurred by the Return Transport 1. Open the third moving path (8) and then remove the residual media and alien
Path( PRS01) materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I8F17 [Deposit End]JError occurred by the Return Transport "1. Open the BM3 moving path and then remove the residual media and alien
Path( FDS16) materials.2. Check the arrangement state of banknotes in the RT box.3. Check
FDM08 solenoid and Gate."
I8F18 [Deposit End]JError occurred by the Return Transport 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
Path( RTS02) 2. Remove the notes in the Retract Box.
3. Execute initialization.

I8F19 [Deposit End]JError occurred by the Return Transport 1. Remove the residual media at the Cassette2 entry (11).
Path( FDS19) 2. Execute initialization.
I8F1A [Deposit End]JError occurred by the Return Transport 1. Check residual media or alien materials at the Cassette2(15) entry and remove
Path( CCS07) those.
I8F1B [Deposit End]Error occurred by the Transport Path on "1. Check residual media or alien materials at the Cassette2(15) and remove
the CCS11 those.2. Check the installation status of Cassette and sensors."
I8F1C [Deposit End]Error occurred by the Transport Path on "1. Check residual media or alien materials at the Cassette2(15) and remove
the CCS12 those.2. Check the installation status of Cassette and sensors."
I9084 [Retract]CEN Bundle Cover Open Error 1. Check CEN Bundle Cover Status
I90C1 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I90C2 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I90C3 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I90CF An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I9210 [Retract]The installation status of ccim32 cst was 1. Check the installation status of Cassette and sensors.
changed while transaction.
I9213 [Retract]Media counts are not matched at CCS07, "1. Check residual media or alien materials at the Cassette2(15) and remove
CCS11, CCS12. those.2. Check the installation status of Cassette and sensors."
I9301 [Retract] Low-speed moving sensor fault. 1. Open the door at the Bundle side and remove the residual media.
2. Check and remove the alien materials in the Bundle low-speed wheel position
control (BDS14) sensor.
3. If no alien material exists, check whether the sensor is polluted.
4. Initialize the device.

© Hyosung TNS Inc. All Rights Reserved. 481


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I9302 [Retract] Low-speed moving path up fault 1. Check whether the Bundle low-speed moving path (BDM02) is running.
2. Reboot the system when the same error occurs.
3. Replace the motor and cables when the same error occurs after checking the
device.
I9303 [Retract] Low-speed moving path down fault 1. Check whether the Bundle low-speed moving path (BDM02) is running.
2. Reboot the system when the same error occurs.
3. Replace the motor and cables when the same error occurs after checking the
device.
I9304 [Retract] Shutter sensor fault. 1. Check and remove the alien materials in the Bundle Shutter Open (BDS11) and
Close(BDS12) sensors.
2. If no alien material exists, check whether the sensor is polluted.
I9305 [Retract] Shutter Open fault. 1. Check the inside of the Bundle and the Shutter.
2. Remove banknotes or the alien materials in the Shutter.
3. Check whether the Shutter Open successfully operates.
I9306 [Retract] Shutter Close fault. 1. Check the inside of the Bundle and the Shutter.
2. Remove banknotes or the alien materials in the Shutter.
3. Check whether the Shutter Close successfully operates.
I9307 [Retract] Billpress sensor fault. "1. Remove if any residue in bundle bill press (BDS15, BDS16) module.2. If no
residue, clean if any contamination on sensors in bundle bill press."
I9308 [Retract] Billpress moving path position startup fault 1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
3. If no alien material exists in the Billpress, check and remove the alien materials
in the Bundle Bill Press home position (BDS15) sensor.
4. If no alien material exists, check whether the sensor is polluted.
I9309 [Retract] Billpress separation position startup fault. 1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
3. If the Billpress is up, check whether the state is BDS18 Dark.
4. If it is not dark, move the P Roller and check whether the state of BDS18 is
changed.
I930A [Retract] Billpress residual position startup fault. 1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
3. If no alien material exists in the Billpress, check and remove the alien materials
in the Bundle Bill Press Up/Down (BDS16) sensor.
4. If no alien material exists, check whether the sensor is polluted
I930B [Retract] Billpress Reject position startup fault. "1. Remove if any residue in bundle(1) module.2. Remove if any residue in bill
press.3. Remove if any residue in sensors (BDS15, BDS16) of bundle bill press.4.
Clean if any contamination of sensors (BDS15, BDS16) of bundle bill press."

I930D [Retract]Media remaining at the Bundle. "1. Remove if any residue in bundle(1) module.2. Clean if any contamination of
sensor in bundle(1) module inside."
I930F [Retract] Sensor fault when preparing for separation of 1. Check the inside of the Bundle(1).
media. 2. Remove the notes and alien materials in the Bundle entry part (BDS01, BDS02)
sensors.
3. If no alien material exists, check whether the sensor is polluted.
I9312 [Retract] Fault of receiving media returned due to low- 1. Open the door at the Bundle side and remove the residual media.
speed moving path up. 2. Check and remove the alien materials in the Bundle low-speed wheel position
control (BDS14) sensor.
3. If no alien material exists, check whether the sensor is polluted.
4. Initialize the device.
I9315 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I9318 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I9319 [Retract]BDS06 Dark Timeout when performing low- 1. Execute CCIM initialization.
speed moving path down 2. Check whether the sensor (BDS06) detecting the Bundle low-speed moving path
media is polluted when the same error occurs after initialization.
I9321 [Retract]Fault of exceeding the limit of media 1. Check the inside of the Bundle(1).
separation trials. 2. Remove the notes and alien materials in the Bundle(1).
3. If no alien material exists in the Bundle(1),
Check and remove the alien materials in the internal sensors.
4. If no alien material exists, check whether the Bundle sensor is polluted
I9322 [Retract]BDM03 Motor do not run. 1. Check BDM03 Motor Operation.
I9324 [Retract]BDM05 Motor do not run. 1. Check BDM05 BillPress Motor Operation.
I9331 [Retract]Bundle Align Sensor(BDS13) Dark fault 1. Check Alignment Sensor and Motor in Bundler module.
2. Check the inside of the Bundle(1).
3. Remove the alien materials in the Bundle(1).
4. If no alien material exists in the Bundle(1),
Check and remove the alien materials in the internal sensors.
5. If no alien material exists, check whether the Bundle sensor is polluted

© Hyosung TNS Inc. All Rights Reserved. 482


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I9332 [Retract]Bundle Align Sensor(BDS13) Light fault 1. Check Alignment Sensor and Motor in Bundler module.
2. Check the inside of the Bundle(1).
3. Remove the alien materials in the Bundle(1).
4. If no alien material exists in the Bundle(1),
Check and remove the alien materials in the internal sensors.
5. If no alien material exists, check whether the Bundle sensor is polluted
I9340 [Retract] BDS07 Light fault when separating media. "1. Check and remove if any residue or dirt in bundle (1) note separation module.2.
If no residue or dirt in the bundle(1), check and remove if any residue or dirt in
sensors of the bundle module.3. If no residue or dirt in the sensors of the bundle(1),
clean if any contamination of sensors in bundle(1) module.4. Execute initialization."

I9341 [Retract]BDS08,09 Light Timeout fault when separating "1. Check and remove if any residue or dirt in bundle (1) note separation module.2.
media. If no residue or dirt in the bundle(1), check and remove if any residue or dirt in
sensors of the bundle module.3. If no residue or dirt in the sensors of the bundle(1),
clean if any contamination of sensors in bundle(1) module.4. Execute initialization."

I9342 [Retract]FDS01 Light Timeout fault when separating "1. Check and remove if any residue or dirt in bundle (1) note separation module
media. and SCM (Separator Control Module).2. If no residue or dirt in the bundle(1), check
and remove if any residue or dirt in sensors of the bundle module.3. If no residue or
dirt in the sensors of the bundle(1), clean if any contamination of sensors in
bundle(1) module.4. Execute initialization."
I9343 [Retract]BDS08,09 Light Timeout fault when separating "1. Open SCM(2) for cleaning.2. Remove if any residue in SCM separation
media. dispense checking sensor. (FDS01)3. Clean if any contamination on FDS01
sensor.4. Lock SCM firmly in order to prevent the half lock."
I9344 [Retract]FDS02, 05 Light Timeout fault when 1. SCM(2) Open
separating media. 2. Remove the notes and alien materials in the SCM media length detection
sensors (FDS03, FDS04) and the Bundle.
3. If no alien materials in the SCM media length detection sensors (FDS03,
FDS04),
check whether the sensor is polluted.
I9345 [Retract]SCM residual fault when separating media. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I9346 [Retract] Align entry detection sensor (AAS06) is not 1. BC(3) and SCM(2) Open
reached (Light JAM) when separating media. 2. Remove the notes and alien materials in the BC, SCM. and Bundle.
3. Check the BC and SCM Half Lock state.
4. If no alien material exists in the BC and SCM, check whether the SCM internal
media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I9349 [Retract]2 or more media are separated at one time. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I934A [Retract]Bundle Sub action Timeout 1. Execute CCIM initialization action.


2. Reboot the system when the same error occurs after initialization.
I9359 [Retract]2 or more media are separated at one time. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I9360 [Retract]SCM and BC Part residual fault. 1. BC(3) and SCM(2) Open
2. Remove the notes and alien materials in the BC, SCM. and Bundle.
3. Check the BC and SCM Half Lock state.
4. If no alien material exists in the BC and SCM, check whether the SCM internal
media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I9369 [Retract]2 or more media are separated at one time. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

© Hyosung TNS Inc. All Rights Reserved. 483


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I9370 [Retract] Detecting upward operation fail at the low 1. Check whether the Bundle low speed moving path(BDM02) is running.
speed moving path in throat part. 2. Reboot the system when the same error occurs.
3. Replace the motor and cables when the same error occurs after checking the
device.
I9371 [Retract] Detecting downward operation fail at the low 1. Check whether the Bundle low speed moving path(BDM02) is running.
speed moving path in throat part. 2. Reboot the system when the same error occurs.
3. Replace the motor and cables when the same error occurs after checking the
device.
I9372 [Retract] Sensor fail at the low speed moving path in 1. Open the door at the Bundle side and remove the residual media.
throat part. 2. Check and remove the alien materials in the Bundle low speed wheel position
control(BDS14) sensor.
3. If no alien material exists, check whether the sensor is polluted.
4. Initialize the device.
I9379 [Retract]2 or more media are separated at one time. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I9385 [Retract] CEN Bundle Detecting Error "1. Execute CCIM initialization action. 2. Check the Bundle low speed moving
path(BDM02) and BDS03, BDS13 Sensor Status."
I93D2 [Retract] Ultrasonic sensor does not operate. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
3. Check whether the SCM internal ultrasonic sensor (FDS06) is polluted when the
same error occurs after rebooting.
I93D3 [Retract]BC Module Timeout. 1. Check the cable connecting between Main and BC (Connector CN37).
I93D4 [Retract]Short media. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I93D8 [Retract]Narrow media. 1. SCM(2) Open


2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I93F0 An internal program error of the device. 1. Execute CCIM initialization.


2. Reboot the system when the same error occurs after initialization.
I93FF [Retract]Bundle Module force shut down. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I9501 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I9502 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I9503 [Retract]Escrow entry (ESS03, ESS04) residual fault 1. Open the Escrow Part(12).
when preparing for media winding when Escrow has 2. Remove the media at the Escrow Drum residual check (ESS03) and output
the media check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I9504 [Retract]Tape End when preparing for media winding 1. Open the Escrow Part(12).
when Escrow has media 2. Manually remove media from Escrow.
(ESS07) Detection fault. 3. Initialize.
I9505 [Retract]Escrow entry (ESS03, ESS04) residual fault 1. Open the Escrow Part(12).
when preparing for media winding when Escrow has no 2. Remove the media at the Escrow Drum residual check (ESS03) and output
media check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I9506 [Retract]Escrow internal (ESS01,02,03,04) residual 1. Open the Escrow Part(12).
fault when preparing for media winding when Escrow 2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03, ESS04) and
has no media the pollution.
3. Execute CCIM initialization.
I9507 [Retract]Residual media at the Escrow entry part 1. Open the Escrow Part(12).
(ESS03, ESS04) when preparing for media output 2. Remove the media at the Escrow Drum residual check (ESS03) and output
check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I9508 [Retract]Escrow Tape Start(ESS06) detection fault 1. Open the Escrow part (12) and remove the ESS06 media and pollution.
when preparing for media output. 2. Rotate the Escrow Knob in clock-wise three times.
3. Execute CCIM initialization.

© Hyosung TNS Inc. All Rights Reserved. 484


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I9509 [Retract]Residual media at the Escrow entry part 1. Open the Escrow Part(12).
(ESS03, ESS04) when reset the Escrow mode 2. Remove the media at the Escrow Drum residual check (ESS03) and output
check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I950A [Retract]Residual media at the Escrow (ESS01, ESS02, 1. Open the Escrow Part(12).
ESS03, ESS04) when reset the Escrow mode 2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03, ESS04) and
the pollution.
3. Execute CCIM initialization.
I950B [Retract] Residual media at the Escrow output check 1. Open the Escrow Part(12).
sensor before the Trigger sensor detects deflecting 2. Remove the media at the Escrow entry (FDS15) and output check (ESS04)
when winding the media. sensor part and the pollution.
3. Execute CCIM initialization.
I950C [Retract]Escrow Tape End (ESS07) detection fault 1. Open the Escrow part (12) and remove the ESS07 media and pollution.
when executing media winding 2. Rotate the Escrow Knob in counterclock-wise three times.
. 3. Execute CCIM initialization.
I950D [Retract]Escrow Full (ESS05) detection fault when 1. Open the Escrow part (12) and remove the ESS05 media and pollution.
executing media winding. 2. Rotate the Escrow Knob in counterclock-wise three times.
3. Execute CCIM initialization.
I950E [Retract]Light jam at the Escrow output check sensor 1. Open the Escrow Part(12).
(ESS04) when executing media winding. 2. Remove the media between the Escrow entry (FDS15) and output check
(ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I950F [Retract]Dark jam at the Escrow output check sensor 1. Open the Escrow Part(12).
(ESS04) when executing media winding. 2. Remove the ESS04 media and pollution.
3. Execute CCIM initialization.
I9510 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I9511 [Retract]Jam between the Escrow entry sensors "1. Open escrow(12) module and BM3 module for cleaning.2. Remove if any
(ESS03, ESS04) and (FDS15) while storing the media. residue or contamination in escrow entrance (FDS15) and/or exit check (EES04)
sensors.3. Execute initialization of CCIM."
I9512 [Retract]Jam between the Escrow entry (ESS04) and 1. Open the Escrow Part(12).
(FDS15) when processing drum full while storing the 2. Remove the media at the Escrow entry (FDS15) and output check (ESS04)
media. sensor part and the pollution.
3. Execute CCIM initialization.
I9513 [Retract]Escrow Tape End (ESS07) detection fault 1. Open the Escrow part (12) and remove the ESS07 media and pollution.
when executing media winding. 2. Rotate the Escrow Knob in counterclock-wise three times.
3. Execute CCIM initialization.
I9514 [Retract]Escrow Full (ESS05) detection fault when 1. Open the Escrow part (12) and remove the ESS05 media and pollution.
storing additional media while terminating media 2. Rotate the Escrow Knob in counterclock-wise three times.
winding. 3. Execute CCIM initialization.
I9515 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I9516 [Retract] Residual detection (ESS03) Jam before 1. Open the Escrow Part(12).
Escrow Drum when outputting the media. 2. Remove the ESS03 media and pollution.
3. Execute CCIM initialization.
I9517 [Retract]Light jam at the Escrow output check sensor "1. Open escrow(12) module and remove if any residue or dirt in ESS04.2. Check
(ESS04) when outputting the media. whether escrow drum motor (ESM01) is working.3. Turn escrow drum knob to
check whether the belts are revolving.4. Execute initialization."
I9518 [Retract]Residual media in the Escrow (ESS01, ESS02) "1. Open escrow(12) module.2. Remove if any residue in ESS01 or ESS02, and
when preparing for media discharge. clean if any contamination on the sensors.3. Turn escrow drum knob to check
whether the belts are revolving. 4. Execute CCIM initialization."
I9519 [Retract] Escrow Trigger2 (ESS04) is not detected and 1. Open the Escrow Part(12).
timeout occurs when outputting the media. 2. Remove the ESS04 media and pollution.
3. Execute CCIM initialization. 4. Check the Escrow Drum running motor (ESM01).

I951A [Retract] Residual detection sensor (ESS03) Jam 1. Open the Escrow Part(12).
before Escrow Drum when outputting the media. 2. Remove the ESS03 media and pollution.
3. Execute CCIM initialization.
I951B [Retract]Jam at the Escrow output check sensor 1. Open the Escrow Part(12).
(ESS04) when outputting the media. 2. Remove the ESS04 media and pollution.
3. Execute CCIM initialization.
I951C [Retract]Residual media in the Escrow (ESS01, ESS02) 1. Open the Escrow Part(12).
when preparing for media discharge. 2. Remove the ESS01 and ESS02 media and pollution.
3. Execute CCIM initialization.
I9520 [Retract]Tape Start (ESS06) detection fault in Escrow 1. Open the Escrow Part(12).
Drum winding. 2. Remove the ESS06 media and pollution.
3. Check Motor (ESM01)
4. Execute CCIM initialization.

© Hyosung TNS Inc. All Rights Reserved. 485


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I9521 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I9522 [Retract]Tape Start (ESS06) is not light-detected in 1. Open the Escrow Part(12).
Escrow Drum winding. 2. Remove the ESS06 media and pollution.
3. Check Motor (ESM01)
4. Execute CCIM initialization.
I9523 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I9524 [Retract]Residual media at the Escrow entry (ESS03, 1. Open the Escrow Part(12).
ESS04) when detecting tape start (45s) by unwinding 2. Remove the media at the Escrow Drum residual check (ESS03) and output
the Escrow Drum check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I9525 [Retract]Tape Start (ESS06) is not detected when 1. Open the Escrow Part(12).
rewinding the Escrow Drum. 2. Remove the ESS06 media and pollution.
3. Check Motor (ESM01)
4. Execute CCIM initialization.
I9526 [Retract]Residual media at the Escrow entry (ESS03, 1. Open the Escrow Part(12).
ESS04) when detecting tape start (2093Step) by 2. Remove the media at the Escrow Drum residual check (ESS03) and output
unwinding the Escrow Drum check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I9527 [Retract]Residual media at the Escrow entry part 1. Open the Escrow Part(12).
(ESS03, ESS04) when setting the tape end position by 2. Remove the media at the Escrow Drum residual check (ESS03) and output
winding the Escrow Drum check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I9528 [Retract]Tape End (ESS07) is not detected when 1. Open the Escrow Part(12).
winding the Escrow Drum. 2. Remove the ESS07 media and pollution.
. 3. Check Motor (ESM01)
4. Execute CCIM initialization.
I9529 [Retract]The Escrow Drum hole is not detected on the 1. Open the Escrow Part(12).
position (ESS01, ESS02). 2. Remove the ESS01 and ESS02 media and pollution.
. 3. Execute CCIM initialization.
I952A [Retract]The Escrow Drum hole is not detected on the 1. Open the Escrow Part(12).
position (ESS01, ESS02). 2. Remove the ESS01 and ESS02 media and pollution.
. 3. Execute CCIM initialization.
I952B [Retract] When both of Escrow Tape Start (ESS06) 1. Open the Escrow Part(12).
sensor and the End sensor are detected 2. Remove the ESS06 and ESS07 media and pollution.
simultaneously 3. Execute CCIM initialization.
.
I952C [Retract]When checking the residual in the Escrow and 1. Open the Escrow Part(12).
tape end is detected so that retry is made, the number 2. Remove the ESS07 media and pollution.
of retries exceeds the limit. 3. Execute CCIM initialization.
.
I952D [Retract]Empty (ESS01, ESS02) Light is not detected 1. Open the Escrow Part(12).
while checking the residual in the Escrow. 2. Remove the ESS01 and ESS02 media and pollution.
. 3. Execute CCIM initialization.
I952E [Retract]The residual before the Escrow entry or Drum 1. Open the Escrow Part(12).
is detected (ESS04, ESS03) while winding the 2. Remove the media at the Escrow Drum residual check (ESS03) and output
media.(Cash mode) check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I952F [Retract]The residual before the Escrow entry or Drum 1. Open the Escrow Part(12).
is detected (ESS04, ESS03) while winding the 2. Remove the media at the Escrow Drum residual check (ESS03) and output
media.(Check mode) check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I9530 [Retract]The residual before the Escrow entry or Drum 1. Open the Escrow Part(12).
is detected (ESS04, ESS03) while rewinding the 2. Remove the media at the Escrow Drum residual check (ESS03) and output
media.(Cash mode) check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I9531 [Retract]The residual before the Escrow entry or Drum 1. Open the Escrow Part(12).
is detected (ESS04, ESS03) while rewinding the 2. Remove the media at the Escrow Drum residual check (ESS03) and output
media.(Check mode) check (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
I9580 [Retract]Receives a command which says to unwind 1. Check Sensor (Escrow entry (FDS15) and output check (EES04) sensor)
the roll of the Escrow until exceeding the number of 2. Execute initialization.
winding media.
I95F1 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I9602 [Retract]Batch moving stage down fail. 1. Check whether the reject batch return stage down detection (RJS07) sensor is
normally running.
2. Check whether the multiple return clamp motor (RJM01) is running.

© Hyosung TNS Inc. All Rights Reserved. 486


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I9603 [Retract]Batch moving stage up fail. 1. Check whether the reject batch return stage up detection (RJS06) sensor is
normally running.
2. Check whether the multiple return clamp motor (RJM01) is running.
I9604 [Retract] Batch moving stage sensor fault. 1. Check whether the reject batch return stage down detection (RJS07) sensor is
normally running.
2. Check whether the multiple return clamp motor (RJM01) is running.
I9605 [Retract]The media at the reject part is not moved to 1. Reject Door(9) Open
the Bundle output check sensor (RJS09) within a 2. Remove the notes and alien materials in the Reject.
specified time. 3. If no alien material exists, check whether the Reject part sensors (RJS01,
RJS02, RJS03, RJS04, RJS05, RJS08, RJS09) and the sensor (RJS10) detecting
the media residual at the reject output are polluted.
I9606 [Retract]After moving the media at the Reject part to 1. Reject Door(9) Open
the Bundle, the media remains at the Reject part. 2. Remove the notes and alien materials in the Reject.
3. If no alien material exists, check whether the Reject part sensors (RJS01,
RJS02, RJS03, RJS04, RJS05, RJS08, RJS09) and the sensor (RJS10) detecting
the media residual at the reject output are polluted.
I9607 [Retract] Before moving the media at the Reject to the 1. Check the inside of the Bundle(1).
Bundle, the billpress of the Bundle part is not moved to 2. Remove the alien materials of the Billpress.
the Reject position. 3. If no alien material exists in the Billpress,
Check and remove the alien materials in the Bundle Bill Press part (BDS15,
BDS16) sensors.
4. If no alien material exists, check whether the sensor is polluted.
I9608 [Retract]When media are piled at the Reject part, jam 1. Remove the notes and alien materials in the Reject output check sensor
occurs at the Reject output check sensor (RJS08). (RJS08).
2. If no alien material exists, check whether the sensor is polluted.
I9609 [Retract]Alien media have sequentially entered to the 1. Reject Door(9) Open
Reject part. 2. Remove the notes and alien materials in the Reject.
3. If no alien material exists, check whether the Reject output check sensor
(RJS08) is polluted.
I960A [Retract]When media abnormally access and are piled 1. Remove the notes and alien materials in the Reject output media residual sensor
at the Reject part, the residual media exist at the Reject (RJS10).
part (RJS10 Dark). 2. If no alien material exists, check whether the sensor is polluted.
I960B [Retract]When media abnormally access and are piled 1. Remove the notes and alien materials in the Reject output check sensor
at the Reject part, the residual media exist at the Reject (RJS08).
part (RJS10 Dark). 2. If no alien material exists, check whether the sensor is polluted.
I960C An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I96F1 [Retract]Reject Module force shut down. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I9801 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I9802 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I9803 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I9804 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I9805 [Retract]Bundle part operation timeout "1. Remove if any residue in bundle(1) module, printer (10, 11) module, or
cassette(14, 15).2. Clean if any contamination of sensors in bundle module.3.
Execute initialization."
I9806 [Retract]Reject part residual fault 1. Open the door of Reject(9) part and remove the residual media.
2. Execute initialization.
I9807 [Retract]Retract Box is not on the home position. "1. Dock retract box(13) in right position with firm locking state.2. Execute
initialization."
I9808 [Retract] Media remains at the first drive part and the 1. Remove the residual media at the SCM(2) and BC(3).
BC part or the BC is open. 2. BC Cover(3) Close
3. Execute initialization.
I9809 [Retract]Alignment part residual fault 1. Alignment(4) part residual media Execute initialization.
I980A [Retract]Recognition part residual fault "1. Remove if any residue in Recognition(5) module. 2. Execute initialization."
I980B [Retract]BM2 connection part residual fault "1. Open BM2(7) and remove if any residue in bill transport(6).2. Clean if any dirt or
contamination on sensors in bill transport.3. Lock BM2 firmly.4. Execute
initialization"
I980C [Retract] Media remaining at the 3-Way Gate 1 1. Open the BM2(7) and remove the residual media at the moving path (7, 8).
2. Execute initialization.
I980D [Retract] Media remaining at the 3-Way Gate 2 "1. Open BM3(12) and remove if any residue in bill transport area(8, 10)2.Check
and remove if any dirt or damage in 3-way gate 2 3. Execute initialization."

© Hyosung TNS Inc. All Rights Reserved. 487


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I980E [Retract]Media remaining at the Escrow entry part 1. Open the BM2(12) and remove the residual media at the moving path (10, 12).
2. Execute initialization.

I980F [Retract]Media remaining at the Retract entry "1. Remove if any residue in RT box entrance(11) 2. Remove if any jam or residue
inside of RT box3. Execute initialization"
I9810 [Retract]Media remaining at the Cassette1 entry. 1. Open the BM2(7) and remove the residual media at the moving path (6) and
Cassette1(14) entry.
2. Execute initialization.
I9811 [Retract]Media remaining at the Cassette2 entry. 1. Remove the residual media at the Cassette2 entry (11).
2. Execute initialization.
I9812 [Retract]Cassette1 is not on the home position. 1. Check whether the Cassette1(14) is on the home position.
2. Execute initialization.
I9813 [Retract]No Cassette. 1. Check whether the Cassette1(14) and the Cassette2(15) are on the home
position.
2. Execute initialization.
I9814 [Retract]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I9815 [Retract]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I9816 [Retract]Reject part operation timeout 1. Remove the residual media in the device.
2. Execute initialization.
I9817 [Retract]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I9818 [Retract]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I9819 [Retract]Failed to inhale the media 1. Remove the residual media in the device.
2. Execute initialization.
I981B [Retract]Timeout occurs in operation. "1. Remove if any residue in bundle module.2. Clean if any contamination on
sensors in bundle module.3. Execute initialization."
I9823 [Retract]BC Cover Open fault. "1. Close BC cover(3) firmly and execute initialization. 2. Check BC lock whether
it's in good state.3. If not recovered to normal state, reboot the system."

I9829 [Retract]Bundle residual fault "1. Remove if any residue or dirt in bundle(1) module.2. Clean if any contamination
of sensors in bundle(1) module inside."
I982A [Retract] Error in processing the number of papers at 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving
the Reject part path (8, 9, 10).
2. Execute initialization.
I982B [Retract] Error in processing the number of papers at 1. Open the BM2(12) and remove the residual media at the moving path (8, 10,
the Escrow part 12).
2. Execute initialization.
I982C [Retract]Timeout occurs in operation. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9).
2. Execute initialization.
I982D [Retract]Timeout occurs in operation. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9).
2. Execute initialization.
I982E [Retract]Timeout occurs in operation. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9).
2. Execute initialization.
I982F [Retract]Timeout occurs in operation. 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving
path (8, 9, 10).
2. Execute initialization.
I9830 [Retract]Timeout occurs in operation. 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving
path (8, 9, 10).
2. Execute initialization.
I9831 [Retract] Media remaining at the 3-Way Gate2 (10) 1. Open the BM2(12) and remove the residual media at the moving path (8, 9, 10,
12).
2. Execute initialization.
I9832 [Retract]BM2 moving part is open. 1. Check the BM2(7) Lock state.
2. Execute initialization.
I9833 [Retract]BM3 moving part is open. "1. Check locking condition of BM3 module whether locks firmly.2. If so, open BM3
module and check if any dirt or wrong condition inside of BM3.3. Execute
initialization."
I9834 [Retract]CCIM is not detected on the home position. 1. Mount the CCIM on the home position.
I9835 [Retract]SCM Cover Open "1. Check locking condition of SCM(2).2. Remove if any jam or residue in SCM.3.
Execute initialization"
I9836 [Retract]Cassette2 is not on the home position. 1. Check whether the Cassette2(15) is on the home position.
2. Execute initialization.
I9841 [Retract]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I9842 [Retract]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.

© Hyosung TNS Inc. All Rights Reserved. 488


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I9843 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I9844 [Retract]Print part residual fault 1. Open the BM2(12) and remove the residual media at the moving path (10, 11).
2. Execute initialization.

I9845 [Retract]Print part residual fault 1. Open the BM2(12) and remove the residual media at the moving path (10, 11).
2. Execute initialization.

I9846 [Retract]INK cartridge ASSY is not on the home 1. Mount the INK cartridge ASSY on the home position.
position.
I9851 [Retract]ALG, Recog moving path motors do not run. 1. Remove the residual media in the device.
2. Execute initialization.
I9852 [Retract]PRT, RT Box, Reject entry part motors do not 1. Remove the residual media in the device.
run. 2. Execute initialization.
I9855 [Retract]Media remain on the moving path. "1. Remove if any residue in bill transport. 2. Check any dirt or contamination on
sensors.3. After cleaning, lock bill transport firmly.4. Execute initialization"
I9859 [Retract]Media remain on the moving path. "1. Remove if any residue in RT entrance.2. If not, check and remove if any jam or
residue inside of RT.3. Check whether the RT box in right position.4. Remove if any
residue or not in the system. 5. Execute initialization."
I985A [Retract] The number of notes in the cassette is not 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
consistent 2. Execute initialization.

I985B [Retract] The number of checks in the cassette is not 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
consistent. 2. Execute initialization.

I985C [Retract]The number of notes in the retract box is not 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
consistent. 2. Execute initialization.

I985D [Retract] The number of notes passed 3Way-Gate1 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
and 2 is not consistent. 2. Execute initialization.

I9861 [Retract]RT Box Full 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
2. Remove the notes in the Retract Box.
3. Execute initialization.

I9862 [Retract]A6 Full 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
2. Remove the notes in the Retract Box.
3. Execute initialization.

I9866 [Retract] Timeout of the 3Way-Gate1 and 2 operation 1. Open the BM2(7) and remove the residual media at the moving path (7, 8).
occurs. 2. Open the door of Reject(9) part and remove the residual media.
3. Open the BM2(12) and remove the residual media at the moving path (10, 11).
4. Execute initialization.

I9867 [Retract]Timeout occurs in operation. 1. Remove the residual media in the device.
2. Execute initialization.
I9868 [Retract]Timeout occurs when forced inhale is made at 1. Remove the residual media in the device.
the Bundle part. 2. Execute initialization.
I9869 [Retract]CST2 store timeout (Bundle->Escrow->CST2) 1. Remove the residual media in the device.
2. Execute initialization.
I986A [Retract]Timeout occurs while resetting in Bundle mode 1. Remove the residual media in the device.
(Retract) 2. Execute initialization.
I986B [Retract]Timeout of preparing for CST2 store 1. Remove the residual media in the device.
2. Execute initialization.
I986C [Retract]Timeout occurs while resetting in Bundle mode 1. Remove the residual media in the device.
(CST2) 2. Execute initialization.
I986D [Retract]CST1 store timeout (Escrow->CST2) 1. Remove the residual media in the device.
2. Execute initialization.
I986E [Retract]CST2 store timeout (Escrow->CST2) 1. Remove the residual media in the device.
2. Execute initialization.
I986F [Retract] Timeout of checking residual media in Bundle 1. Remove the residual media in the device.
occurs during initialization. 2. Execute initialization.
I9870 [Retract]An internal program error of the device 1. Remove the residual media at the Escrow part (12).
2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03) and the
pollution.
3. If no alien material exists, check whether the sensor is polluted.
4. Execute CCIM initialization.
I9871 [Retract]An internal program error of the device 1. Remove the residual media in the device.
2. Execute initialization.

© Hyosung TNS Inc. All Rights Reserved. 489


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I9872 [Retract]Detects residual media at the Reject part 1. Remove the residual media in the device.
2. Execute initialization.
I9879 [Retract]Fault occurs while the BC part is preparing. 1. Remove the residual media in the device.
2. Check the BC Cover(3) Lock state.
3. Execute initialization.
I987A [Retract]BC response timeout. 1. Check the cable connecting between Main and BC (Connector CN37).
I987B [Retract] The number of notes which have passed BC 1. Remove the residual media in the device.
is not consistent with that of Escrow and Reject. 2. Check the BC Cover(3) Lock state.
3. Execute initialization.
I987C [Retract]BC operation is not completed. 1. Remove the residual media in the device.
2. Check the BC Cover(3) Lock state.
3. Execute initialization.
I9880 [Retract] The maximum number set in the Escrow is 1. Retract the media residual at the Escrow(12)
reached 2. Execute initialization.
I9881 [Retract] The maximum number (50) set in the Reject is 1. Open the door of Reject(9) part and retract the residual media.
reached. 2. Execute initialization.
I9882 [Retract]Retract logical number is full. 1. Retract the media from Retract box(13) stack.
2. Execute initialization.
I9883 [Retract]The maximum number of separables at the 1. Open the door of Bundle(1) and retract the residual media.
Bundle part is exceeded (subnormal). 2. Execute initialization.
I9885 [Retract] A customer gets notes before retracting those 1. Check the residual media at the Bundle part (1).
(subnormal). 2. Check whether sensors (BDS01, BDS02, BDS05, BDS07) checking residual
media in the Bundle(1) are polluted.
3. Execute CCIM initialization.
I9886 [Retract] A customer gets notes while retracting those. 1. Check the residual media at the Bundle part (1).
2. Check whether sensors (BDS01, BDS02, BDS05, BDS07) checking residual
media in the Bundle(1) are polluted.
3. Execute CCIM initialization.
I9887 [Retract] A customer gets notes before retracting those. 1. Check the residual media at the Bundle part (1).
2. Check whether sensors (BDS01, BDS02, BDS05, BDS07) checking residual
media in the Bundle(1) are polluted.
3. Execute CCIM initialization.
I9888 [Retract] A customer gets notes while retracting those. 1. Check the residual media at the Bundle part (1).
2. Check whether sensors (BDS01, BDS02, BDS05, BDS07) checking residual
media in the Bundle(1) are polluted.
3. Execute CCIM initialization.
I9889 [Retract] The number of notes in the retract box is not 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
consistent (subnormal). 2. Execute initialization.

I9893 [Retract]Failure to check the last note at the termination 1. Execute CCIM initialization.
of mid transport path while retracting those. 2. Reboot the system when the same error occurs after initialization.

I98C0 [Retract]CCIM32 I/F was changed without setting. 1. System restart


I98E0 [Retract]]Anomaly of check information 1. Remove the residual media in the device.
2. Execute initialization.
I98F1 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
I98FF [Retract] Failed to move to 3-Way 1 or 3-Way 2 Gate "1. Open BM2(7), BM3(12) and remove if any residue at bill transport(7, 8, 9, 10).
position 2.Check if any reside in or damage of 3-way gate 1 or 2. 3. Execute initialization."

I9901 An internal program error of the device. 1. Execute CCIM initialization.


2. Reboot the system when the same error occurs after initialization.
I9902 [Retract]Timeout occurs when moving to the initial 1. Open the BM3 moving path and remove the media.
position for initialization (PRS02 Dark) and the limit of 2. If the same fault continuously occur after checking the device, replace the PRT
retries is exceeded. Module.
I9903 [Retract]PRS02 sensor is not light-detected during 1. Open the BM3 moving path and remove the media.
initialization and the limit of retries (3 times) is 2. If the same fault continuously occur after checking the device, replace the PRT
exceeded. Module.
I9904 [Retract] When moving to the home position, PRS02 1. Open the BM3 moving path and remove the media.
sensor is dark after trying it three times but the dark 2. If the same fault continuously occur after checking the device, replace the PRT
point cannot be found. Module.
I9905 [Retract] When moving to the home position, PRS02 1. Open the BM3 moving path and remove the media.
sensor is light after trying it three times but the light 2. If the same fault continuously occur after checking the device, replace the PRT
point cannot be found. Module.
I9906 [Retract] When moving to the PREFIRE position, 1. Open the BM3 moving path and remove the media.
PRS02 sensor is dark after trying it three times but the 2. If the same fault continuously occur after checking the device, replace the PRT
dark point cannot be found. Module.

© Hyosung TNS Inc. All Rights Reserved. 490


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I9907 [Retract] When moving to the PREFIRE position, 1. Open the BM3 moving path and remove the media.
PRS02 sensor is light after trying it three times but the 2. If the same fault continuously occur after checking the device, replace the PRT
light point cannot be found. Module.
I9908 [Retract] When moving to the CAPPING position, 1. Open the BM3 moving path and remove the media.
PRS02 sensor is dark after trying it three times but the 2. If the same fault continuously occur after checking the device, replace the PRT
dark point cannot be found. Module.
I9909 [Retract] When moving to the CAPPING position, 1. Open the BM3 moving path and remove the media.
PRS02 sensor is light after trying it three times but the 2. If the same fault continuously occur after checking the device, replace the PRT
light point cannot be found. Module.
I990A [Retract]When moving to the PREFIRE position and 1. Open the BM3 moving path and remove the media.
PRS02 sensor is dark, PRM01 motor runs. 2. If the same fault continuously occur after checking the device, replace the PRT
Module.
I990B [Retract]When moving to the CAPPING position and 1. Open the BM3 moving path and remove the media.
PRS02 sensor is dark, PRM01 motor runs. 2. If the same fault continuously occur after checking the device, replace the PRT
Module.
I99FF [Retract]For PREFIRE, 10 or more errors have 1. Open the BM3 moving path and remove the media.
occurred. 2. If the same fault continuously occur after checking the device, replace the PRT
Module.
I9B01 [Retract]Jam at the BC entry sensor (BCS01,BCS02). 1. Open the BC cover(3) and remove the residual media and alien materials.
2. Check the BC Lock state.
I9B02 [Retract]Jam at the Align detection sensor (AAS02). 1. Open the alignment(4) cover and remove the residual media and alien materials.
2. Initialize the device.
3. Check the alignment(4) cover lock state.

I9B03 [Retract]Jam at the Align detection sensor (AAS03). 1. Open the alignment(4) cover and remove the residual media and alien materials.
2. Initialize the device.
3. Check the alignment(4) cover lock state.

I9B04 [Retract]Recog detection sensor (RCS01) jam. 1. Remove the internal media and alien materials in the Recognition(5).
2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I9B05 [Retract]Jam at the Align detection sensor (AAS05) 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
media and alien materials.
2. Initialize the device.
12. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I9B06 [Retract]Jam at the Align entry detection sensor 1. Open the alignment(4) cover and remove the residual media and alien materials.
(AAS06). 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I9B07 [Retract]Jam at Recog exit moving path sensor 1. Open the BM2(7) Upper Guide and remove the residual media and alien
(FDS07) material.
2. Open the BM11 moving path to remove the residual media.
I9B09 [Retract]Jam at the second moving path sensor 1. Open the BM2(7) and then remove the residual media and alien materials.
(FDS09). 2. Check the 3Way-Gate1 operation state (FDM06)
I9B12 [Retract]Jam at the 3Way2 control sensor (FDS12) 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I9B15 [Retract]Jam at Escrow entry sensor (FDS15) 1. Open the BM12 moving path and then remove the residual media and alien
materials.
I9B16 [Retract]Jam at RT Box entry detection sensor (FDS16) 1. Open the BM3 moving path and then remove the residual media and alien
materials.
2. Check the arrangement state of banknotes in the RT box.
I9B18 [Retract]Jam at Cassette1 entry detection sensor 1. Open the BM2(7) and remove the residual media at the moving path (6) and
(FDS18) Cassette1(14) entry.
2. Execute initialization.
I9B19 [Retract]Jam at Cassette2entry detection sensor 1. Remove the residual media at the Cassette2 entry (11).
(FDS19) 2. Execute initialization.
I9B21 [Retract]Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I9B22 [Retract]Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I9B23 [Retract]Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I9B24 [Retract]Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I9B25 [Retract]Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.

© Hyosung TNS Inc. All Rights Reserved. 491


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I9B26 [Retract]Residual fault in the SCM. 1. SCM(2) Open
2. Remove the notes and alien materials in the SCM. and Bundle.
I9B27 [Retract]Jam at the BC entry sensor (BCS01). 1. Open the BC cover(3) and remove the residual media and alien materials.
2. Check the BC Lock state.
I9B28 [Retract]Jam at the BC entry sensor (BCS02). 1. Open the BC cover(3) and remove the residual media and alien materials.
2. Check the BC Lock state.
I9B29 [Retract]Jam at the BC entry sensor (BCS01,BCS02). 1. Open the BC cover(3) and remove the residual media and alien materials.
2. Check the BC Lock state.
I9B2A [Retract]Jam at Escrow entry sensor (FDS15) 1. Open the BM4 moving path and then remove the residual media and alien
materials.
I9B2B [Retract]Jam at the Align entry detection sensor 1. Open the alignment(4) cover and remove the residual media and alien materials.
(AAS06). 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I9B2C [Retract]Align detection sensor (AAS05) jam 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I9B2D [Retract]Align detection sensor (AAS03) jam. 1. Open the alignment(4) cover and remove the residual media and alien materials.
2. Initialize the device.
3. Check the alignment(4) cover lock state.

I9B2E [Retract]Recog detection sensor (RCS01) jam. 1. Remove the internal media and alien materials in the Recognition(5).
2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I9B2F [Retract]Jam at Recog exit moving sensor (FDS07) 1. Open the BM2(7) Upper Guide and remove the residual media and alien
material.
2. Open the BM3 moving path to remove the residual media.
I9B30 [Retract]Jam at Recog exit moving sensor (FDS23). 1. Open the BM2(7) Upper Guide and remove the residual media and alien
material.
2. Open the BM3 moving path to remove the residual media.
I9B31 [Retract]Jam at the second moving path sensor 1. Open the BM2(7) and then remove the residual media and alien materials.
(FDS09). 2. Check the 3Way-Gate1 operation state (FDM06)
I9B32 [Retract]Jam at the 3Way2 control sensor (FDS12) 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I9B33 [Retract]Jam at Cassette1 entry detection sensor 1. Open the BM2(7) and remove the residual media at the moving path (6) and
(FDS18) Cassette1(14) entry.
2. Execute initialization.
I9B34 [Retract]Jam at the sensor (NCS07) detecting the 1. Check residual media or alien materials at the Cassette1(14) entry and remove
number of papers which enter into the Cassette1. those.
I9B35 [Retract]Reject detection sensor (RJS08) jam. 1. Remove the residual media in the device.
2. Execute initialization.
I9B36 [Retract]Print detection sensor (PRS01) jam. 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I9B37 [Retract]Jam at RT Box entry detection sensor (FDS16) 1. Open the BM3 moving path and then remove the residual media and alien
materials.
2. Check the arrangement state of banknotes in the RT box.
I9B38 [Retract]Jam at RT Box full sensor (RTS02) jam 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
2. Remove the notes in the Retract Box.
3. Execute initialization.

I9B39 [Retract]Jam at Cassette2entry detection sensor 1. Remove the residual media at the Cassette2 entry (11).
(FDS19) 2. Execute initialization.
I9B3A [Retract]Jam at the sensor (CCS07) detecting the 1. Check residual media or alien materials at the Cassette2(15) entry and remove
number of papers which enter into the Cassette2. those.
I9B3B [Retract]Jam at CCS11 sensor "1. Check residual media or alien materials at the Cassette2(15) and remove
those.2. Check the installation status of Cassette and sensors."
I9B3C [Retract]Jam at CCS12 sensor "1. Check residual media or alien materials at the Cassette2(15) and remove
those.2. Check the installation status of Cassette and sensors."
I9C01 [Retract]FDS01 Light Time out(280ms) fault when 1. Check the inside of the Bundle(1).
separating media. 2. Remove the notes and alien materials in the Bundle(1).
3. If no alien material exists in the Bundle(1),
Check and remove the alien materials in the internal sensors.
4. If no alien material exists, check whether the Bundle sensor is polluted

© Hyosung TNS Inc. All Rights Reserved. 492


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I9C02 [Retract]FDS02 Light Timeout(88ms) fault when 1. SCM(2) Open
separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor and the Bundle.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I9C03 [Retract]FDS03 Light Timeout(500ms) fault when 1. SCM(2) Open
separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I9C04 [Retract]FDS04 Light Timeout(500ms) fault when 1. SCM(2) Open
separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I9C05 [Retract]FDS05 Light Timeout(88ms) fault when 1. SCM(2) Open
separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor and the Bundle.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I9C06 [Retract]FDS03, 04 Light Timeout(500ms) fault when 1. SCM(2) Open
separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check
(FDS01) sensor.
3. If no alien material exists in the SCM Separation and Send Check (FDS01)
sensor,
Check whether the sensor is polluted.
I9C07 [Retract]BCS01 Light Timeout(500ms) fault when 1. SCM(2) Open
separating media. 2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I9C08 [Retract]BCS02 Light Timeout(500ms) fault when 1. SCM(2) Open


separating media. 2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I9C09 [Retract]BCS01,BCS02 Light Timeout(500ms) fault 1. SCM(2) Open


when separating media. 2. Remove the notes and alien materials in the SCM and the Bundle.
3. Check the SCM Half Lock state.
4. If no alien material exists in the SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I9C0A [Retract]FDS15 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I9C0B [Retract]Align entry detection sensor (AAS06) is not 1. BC(3) and SCM(2) Open
reached (Light JAM) when separating media. 2. Remove the notes and alien materials in the BC, SCM. and Bundle.
3. Check the BC and SCM Half Lock state.
4. If no alien material exists in the BC and SCM, check whether the SCM internal
media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.

I9C0C [Retract]AAS05 Light Timeout fault 1. Alignment(4) Open


2. Alignment(4) part residual media
I9C0D [Retract]AAS03 Light Timeout fault 1. Alignment(4) Open
2. Alignment(4) part residual media
I9C0E [Retract]RCS01 Light Timeout fault 1. Alignment(4) Open
2. Alignment(4) part residual media
I9C0F [Retract]FDS07 Light Timeout fault 1. Remove the internal media and alien materials in the Recognition(5).
2. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I9C10 [Retract]FDS23 Light Timeout fault 1. Remove the internal media and alien materials in the Recognition(5).
2. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.

© Hyosung TNS Inc. All Rights Reserved. 493


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I9C11 [Retract]FDS09 Light Timeout fault 1. Open the BM2(7) Upper Guide and remove the residual media and alien
material.
2. Open the BM3 moving path to remove the residual media.
I9C12 [Retract]FDS12 Light Timeout fault 1. Open the BM2(7) and then remove the residual media and alien materials.
2. Check the 3Way-Gate1 operation state (FDM06)
I9C13 [Retract]FDS18 Light Timeout fault 1. Open the BM2(7) and then remove the residual media and alien materials.
2. Check the 3Way-Gate1 operation state (FDM06)
I9C14 [Retract]NCS07 Light Timeout fault 1. Open the BM2(7) and remove the residual media at the moving path (6) and
Cassette1(14) entry.
2. Execute initialization.
I9C15 [Retract]RJS08 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I9C16 [Retract]PRS01 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I9C17 [Retract]FDS16 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I9C18 [Retract]RTS02 Light Timeout fault 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
2. Remove the notes in the Retract Box.
3. Execute initialization.

I9C19 [Retract]FDS19 Light Timeout fault 1. Open the third moving path (8) and then remove the residual media and alien
materials.
2. Execute initialization.
I9C1A [Retract]CCS07 Light Timeout fault 1. Check whether the Cassette2(11) is on the home position.
2. Execute initialization.
I9C1B [Retract]Light timeout fault at CCS11 sensor "1. Check residual media or alien materials at the Cassette2(15) and remove
those.2. Check the installation status of Cassette and sensors."
I9C1C [Retract]Light timeout fault at CCS12 sensor "1. Check residual media or alien materials at the Cassette2(15) and remove
those.2. Check the installation status of Cassette and sensors."
I9D01 [Retract]Error occurred by the notes disorder on the 1. SCM(2) Open
FDS01 2. Remove the notes and alien materials in the SCM. and Bundle.
I9D02 [Retract]Error occurred by the notes disorder on the 1. SCM(2) Open
FDS02 2. Remove the notes and alien materials in the SCM. and Bundle.
I9D03 [Retract]Error occurred by the notes disorder on the 1. SCM(2) Open
FDS03 2. Remove the notes and alien materials in the SCM. and Bundle.
I9D04 [Retract]Error occurred by the notes disorder on the 1. SCM(2) Open
FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I9D05 [Retract]Error occurred by the notes disorder on the 1. SCM(2) Open
FDS05 2. Remove the notes and alien materials in the SCM. and Bundle.
I9D06 [Retract]Error occurred by the notes disorder on the 1. SCM(2) Open
FDS03,FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I9D07 [Retract]Error occurred by the notes disorder on the 1. Open the BC cover(3) and remove the residual media and alien materials.
BCS01 2. Check the BC Lock state.
I9D08 [Retract]Error occurred by the notes disorder on the 1. Open the BC cover(3) and remove the residual media and alien materials.
BCS02 2. Check the BC Lock state.
I9D09 [Retract]Error occurred by the notes disorder on the 1. Open the BC cover(3) and remove the residual media and alien materials.
BCS01,BCS02 2. Check the BC Lock state.
I9D0A [Retract]Error occurred by the notes disorder on the 1. Open the BM4 moving path and then remove the residual media and alien
FDS15 materials.
I9D0B [Retract]Error occurred by the notes disorder on the 1. Open the alignment(4) cover and remove the residual media and alien materials.
AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I9D0C [Retract]Error occurred by the notes disorder on the 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
AAS05 media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I9D0D [Retract]Error occurred by the notes disorder on the 1. Open the alignment(4) cover and remove the residual media and alien materials.
AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I9D0E [Retract]Error occurred by the notes disorder on the 1. Remove the internal media and alien materials in the Recognition(5).
RCS01 2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.

© Hyosung TNS Inc. All Rights Reserved. 494


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I9D0F [Retract]Error occurred by the notes disorder on the "1. Open the BM2(7) Upper Guide and remove the residual media and alien
FDS07 material.2. Open the BM3 moving path to remove the residual media.3. Check
FDM05 solenoid and Gate."
I9D10 [Retract]Error occurred by the notes disorder on the 1. Open the BM2(7) Upper Guide and remove the residual media and alien
FDS23 material.
2. Open the BM3 moving path to remove the residual media.
I9D11 [Retract]Error occurred by the notes disorder on the 1. Open the BM2(7) and then remove the residual media and alien materials.
FDS09 2. Check the 3Way-Gate1 operation state (FDM06)
I9D12 [Retract]Error occurred by the notes disorder on the 1. Open the third moving path (8) and then remove the residual media and alien
FDS12 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I9D13 [Retract]Error occurred by the notes disorder on the 1. Open the BM2(7) and remove the residual media at the moving path (6) and
FDS18 Cassette1(14) entry.
2. Execute initialization.
I9D14 [Retract]Error occurred by the notes disorder on the 1. Check residual media or alien materials at the Cassette1(14) entry and remove
NCS07 those.
I9D15 [Retract]Error occurred by the notes disorder on the 1. Remove the residual media in the device.
RJS08 2. Execute initialization.
I9D16 [Retract]Error occurred by the notes disorder on the 1. Open the third moving path (8) and then remove the residual media and alien
PRS01 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I9D17 [Retract]Error occurred by the notes disorder on the 1. Open the BM3 moving path and then remove the residual media and alien
FDS16 materials.
2. Check the arrangement state of banknotes in the RT box.
I9D18 [Retract]Error occurred by the notes disorder on the 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.

I9D19 [Retract]Error occurred by the notes disorder on the 1. Remove the residual media at the Cassette2 entry (11).
FDS19 2. Execute initialization.
I9D1A [Retract]Error occurred by the notes disorder on the 1. Check residual media or alien materials at the Cassette2(15) entry and remove
CCS07 those.
I9D1B [Retract]Error occurred by the notes disorder on the "1. Check residual media or alien materials at the Cassette2(15) and remove
CCS11 those.2. Check the installation status of Cassette and sensors."
I9D1C [Retract]Error occurred by the notes disorder on the "1. Check residual media or alien materials at the Cassette2(15) and remove
CCS12 those.2. Check the installation status of Cassette and sensors."
I9D33 [Retract]Continuous note gap disorder error on the 1. SCM(2) Open
FDS01 2. Remove the notes and alien materials in the SCM. and Bundle.
I9D34 [Retract]Continuous note gap disorder error on the 1. SCM(2) Open
FDS02 2. Remove the notes and alien materials in the SCM. and Bundle.
I9D35 [Retract]Continuous note gap disorder error on the 1. SCM(2) Open
FDS03 2. Remove the notes and alien materials in the SCM. and Bundle.
I9D36 [Retract]Continuous note gap disorder error on the 1. SCM(2) Open
FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I9D37 [Retract]Continuous note gap disorder error on the 1. SCM(2) Open
FDS05 2. Remove the notes and alien materials in the SCM. and Bundle.
I9D38 [Retract]Continuous note gap disorder error on the 1. SCM(2) Open
FDS03,FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I9D39 [Retract]Continuous note gap disorder error on the 1. Open the BC cover(3) and remove the residual media and alien materials.
BCS01 2. Check the BC Lock state.
I9D3A [Retract]Continuous note gap disorder error on the 1. Open the BC cover(3) and remove the residual media and alien materials.
BCS02 2. Check the BC Lock state.
I9D3B [Retract]Continuous note gap disorder error on the 1. Open the BC cover(3) and remove the residual media and alien materials.
BCS01,BCS02 2. Check the BC Lock state.
I9D3C [Retract]Continuous note gap disorder error on the 1. Open the BM4 moving path and then remove the residual media and alien
FDS15 materials.
I9D3D [Retract]Continuous note gap disorder error on the 1. Open the alignment(4) cover and remove the residual media and alien materials.
AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I9D3E [Retract]Continuous note gap disorder error on the 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
AAS05 media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I9D3F [Retract]Continuous note gap disorder error on the 1. Open the alignment(4) cover and remove the residual media and alien materials.
AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.

© Hyosung TNS Inc. All Rights Reserved. 495


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I9D40 [Retract]Continuous note gap disorder error on the 1. Remove the internal media and alien materials in the Recognition(5).
RCS01 2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I9D41 [Retract]Continuous note gap disorder error on the 1. Open the BM2(7) Upper Guide and remove the residual media and alien
FDS07 material.
2. Open the BM3 moving path to remove the residual media.
I9D42 [Retract]Continuous note gap disorder error on the 1. Open the BM2(7) Upper Guide and remove the residual media and alien
FDS23 material.
2. Open the BM3 moving path to remove the residual media.
I9D43 [Retract]Continuous note gap disorder error on the 1. Open the BM2(7) and then remove the residual media and alien materials.
FDS09 2. Check the 3Way-Gate1 operation state (FDM06)
I9D44 [Retract]Continuous note gap disorder error on the 1. Open the third moving path (8) and then remove the residual media and alien
FDS12 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I9D45 [Retract]Continuous note gap disorder error on the 1. Open the BM2(7) and remove the residual media at the moving path (6) and
FDS18 Cassette1(14) entry.
2. Execute initialization.
I9D46 [Retract]Continuous note gap disorder error on the 1. Check residual media or alien materials at the Cassette1(14) entry and remove
NCS07 those.
I9D47 [Retract]Continuous note gap disorder error on the 1. Remove the residual media in the device.
RJS08 2. Execute initialization.
I9D48 [Retract]Continuous note gap disorder error on the 1. Open the third moving path (8) and then remove the residual media and alien
PRS01 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I9D49 [Retract]Continuous note gap disorder error on the 1. Open the BM3 moving path and then remove the residual media and alien
FDS16 materials.
2. Check the arrangement state of banknotes in the RT box.
I9D4A [Retract]Continuous note gap disorder error on the 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.

I9D4B [Retract]Continuous note gap disorder error on the 1. Remove the residual media at the Cassette2 entry (11).
FDS19 2. Execute initialization.
I9D4C [Retract]Continuous note gap disorder error on the 1. Check residual media or alien materials at the Cassette2(15) entry and remove
CCS07 those.
I9D4D [Retract]Continuous note gap disorder error on the "1. Check residual media or alien materials at the Cassette2(15) and remove
CCS11 those.2. Check the installation status of Cassette and sensors."
I9D4E [Retract]Continuous note gap disorder error on the "1. Check residual media or alien materials at the Cassette2(15) and remove
CCS12 those.2. Check the installation status of Cassette and sensors."
I9E01 [Retract]Error occurred by the Transport Path on the 1. SCM(2) Open
FDS01 2. Remove the notes and alien materials in the SCM. and Bundle.
I9E02 [Retract]Error occurred by the Transport Path on the 1. SCM(2) Open
FDS02 2. Remove the notes and alien materials in the SCM. and Bundle.
I9E03 [Retract]Error occurred by the Transport Path on the 1. SCM(2) Open
FDS03 2. Remove the notes and alien materials in the SCM. and Bundle.
I9E04 [Retract]Error occurred by the Transport Path on the 1. SCM(2) Open
FDS04 2. Remove the notes and alien materials in the SCM. and Bundle.
I9E05 [Retract]Error occurred by the Transport Path on the 1. SCM(2) Open
FDS05 2. Remove the notes and alien materials in the SCM. and Bundle.
I9E06 [Retract]Error occurred by the Transport Path on the 1. SCM(2) Open
FDS03,04 2. Remove the notes and alien materials in the SCM. and Bundle.
I9E07 [Retract]Error occurred by the Transport Path on the 1. Open the BC cover(3) and remove the residual media and alien materials.
BCS01 2. Check the BC Lock state.
I9E08 [Retract]Error occurred by the Transport Path on the 1. Open the BC cover(3) and remove the residual media and alien materials.
BCS02 2. Check the BC Lock state.
I9E09 [Retract]Error occurred by the Transport Path on the 1. Open the BC cover(3) and remove the residual media and alien materials.
BCS01,BCS02 2. Check the BC Lock state.
I9E0A [Retract]Error occurred by the Transport Path on the 1. Open the BM4 moving path and then remove the residual media and alien
FDS15 materials.
I9E0B [Retract]Error occurred by the Transport Path on the 1. Open the alignment(4) cover and remove the residual media and alien materials.
AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I9E0C [Retract]Error occurred by the Transport Path on the 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
AAS05 media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.

© Hyosung TNS Inc. All Rights Reserved. 496


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I9E0D [Retract]Error occurred by the Transport Path on the 1. Open the alignment(4) cover and remove the residual media and alien materials.
AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I9E0E [Retract]Error occurred by the Transport Path on the 1. Remove the internal media and alien materials in the Recognition(5).
RCS01 2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I9E0F [Retract]Error occurred by the Transport Path on the 1. Open the BM2(7) Upper Guide and remove the residual media and alien
FDS07 material.
2. Open the BM3 moving path to remove the residual media.
I9E10 [Retract]Error occurred by the Transport Path on the 1. Open the BM2(7) Upper Guide and remove the residual media and alien
FDS23 material.
2. Open the BM3 moving path to remove the residual media.
I9E11 [Retract]Error occurred by the Transport Path on the 1. Open the BM2(7) and then remove the residual media and alien materials.
FDS09 2. Check the 3Way-Gate1 operation state (FDM06)
I9E12 [Retract]Error occurred by the Transport Path on the 1. Open the third moving path (8) and then remove the residual media and alien
FDS12 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I9E13 [Retract]Error occurred by the Transport Path on the 1. Open the BM2(7) and remove the residual media at the moving path (6) and
FDS18 Cassette1(14) entry.
2. Execute initialization.
I9E14 [Retract]Error occurred by the Transport Path on the 1. Check residual media or alien materials at the Cassette1(14) entry and remove
NCS07 those.
I9E15 [Retract]Error occurred by the Transport Path on the 1. Remove the residual media in the device.
RJS08 2. Execute initialization.
I9E16 [Retract]Error occurred by the Transport Path on the 1. Open the third moving path (8) and then remove the residual media and alien
PRS01 materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I9E17 [Retract]Error occurred by the Transport Path on the 1. Open the BM3 moving path and then remove the residual media and alien
FDS16 materials.
2. Check the arrangement state of banknotes in the RT box.
I9E18 [Retract]Error occurred by the Transport Path on the 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.

I9E19 [Retract]Error occurred by the Transport Path on the 1. Remove the residual media at the Cassette2 entry (11).
FDS19 2. Execute initialization.
I9E1A [Retract]Error occurred by the Transport Path on the 1. Check residual media or alien materials at the Cassette2(15) entry and remove
CCS07 those.
I9E1B [Retract]Error occurred by the Transport Path on the "1. Check residual media or alien materials at the Cassette2(15) and remove
CCS11 those.2. Check the installation status of Cassette and sensors."
I9E1C [Retract]Error occurred by the Transport Path on the "1. Check residual media or alien materials at the Cassette2(15) and remove
CCS12 those.2. Check the installation status of Cassette and sensors."
I9F01 [Retract]Error occurred by the Return Transport 1. SCM(2) Open
Path(FDS01) 2. Remove the notes and alien materials in the SCM. and Bundle.
I9F02 [Retract]Error occurred by the Return Transport 1. SCM(2) Open
Path(FDS02) 2. Remove the notes and alien materials in the SCM. and Bundle.
I9F03 [Retract]Error occurred by the Return Transport 1. SCM(2) Open
Path(FDS03) 2. Remove the notes and alien materials in the SCM. and Bundle.
I9F04 [Retract]Error occurred by the Return Transport 1. SCM(2) Open
Path(FDS04) 2. Remove the notes and alien materials in the SCM. and Bundle.
I9F05 [Retract]Error occurred by the Return Transport 1. SCM(2) Open
Path(FDS05) 2. Remove the notes and alien materials in the SCM. and Bundle.
I9F06 [Retract]Error occurred by the Return Transport 1. SCM(2) Open
Path(FDS03,FDS04) 2. Remove the notes and alien materials in the SCM. and Bundle.
I9F07 [Retract]Error occurred by the Return Transport Path( 1. Open the BC cover(3) and remove the residual media and alien materials.
BCS01) 2. Check the BC Lock state.
I9F08 [Retract]Error occurred by the Return Transport Path( 1. Open the BC cover(3) and remove the residual media and alien materials.
BCS02) 2. Check the BC Lock state.
I9F09 [Retract]Error occurred by the Return Transport Path( 1. Open the BC cover(3) and remove the residual media and alien materials.
BCS01,BCS02) 2. Check the BC Lock state.
I9F0A [Retract]Error occurred by the Return Transport Path( 1. Open the BM4 moving path and then remove the residual media and alien
FDS15) materials.
I9F0B [Retract]Error occurred by the Return Transport Path( 1. Open the alignment(4) cover and remove the residual media and alien materials.
AAS06) 2. Initialize the device.
3. Check the alignment(4) cover lock state.

© Hyosung TNS Inc. All Rights Reserved. 497


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
I9F0C [Retract]Error occurred by the Return Transport Path( 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove
AAS05) media and alien materials.
2. Initialize the device.
4. If the same fault continuously occurs after checking the device, replace the
Alignment(4) Module.
I9F0D [Retract]Error occurred by the Return Transport Path( 1. Open the alignment(4) cover and remove the residual media and alien materials.
AAS03) 2. Initialize the device.
3. Check the alignment(4) cover lock state.

I9F0E [Retract]Error occurred by the Return Transport Path( 1. Remove the internal media and alien materials in the Recognition(5).
RCS01) 2. Initialize the device.
3. If the same fault continuously occurs after checking the device, replace the
Recognition(5) Module.
I9F0F [Retract]Error occurred by the Return Transport Path( 1. Open the BM2(7) Upper Guide and remove the residual media and alien
FDS07) material.
2. Open the BM3 moving path to remove the residual media.
I9F10 [Retract]Error occurred by the Return Transport Path( 1. Open the BM2(7) Upper Guide and remove the residual media and alien
FDS23) material.
2. Open the BM3 moving path to remove the residual media.
I9F11 [Retract]Error occurred by the Return Transport Path( 1. Open the BM2(7) and then remove the residual media and alien materials.
FDS09) 2. Check the 3Way-Gate1 operation state (FDM06)
I9F12 [Retract]Error occurred by the Return Transport Path( 1. Open the third moving path (8) and then remove the residual media and alien
FDS12) materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I9F13 [Retract]Error occurred by the Return Transport Path( 1. Open the BM2(7) and remove the residual media at the moving path (6) and
FDS18) Cassette1(14) entry.
2. Execute initialization.
I9F14 [Retract]Error occurred by the Return Transport Path( 1. Check residual media or alien materials at the Cassette1(14) entry and remove
NCS07) those.
I9F15 [Retract]Error occurred by the Return Transport Path( 1. Remove the residual media in the device.
RJS08) 2. Execute initialization.
I9F16 [Retract]Error occurred by the Return Transport Path( 1. Open the third moving path (8) and then remove the residual media and alien
PRS01) materials.
2. Check the 3Way-Gate2 operation state (FDM07)
I9F17 [Retract]Error occurred by the Return Transport Path( "1. Open the BM3 moving path and then remove the residual media and alien
FDS16) materials.2. Check the arrangement state of banknotes in the RT box.3. Check
FDM08 solenoid and Gate."
I9F18 [Retract]Error occurred by the Return Transport Path( 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).
RTS02) 2. Remove the notes in the Retract Box.
3. Execute initialization.

I9F19 [Retract]Error occurred by the Return Transport Path( 1. Remove the residual media at the Cassette2 entry (11).
FDS19) 2. Execute initialization.
I9F1A [Retract]Error occurred by the Return Transport Path( 1. Check residual media or alien materials at the Cassette2(15) entry and remove
CCS07) those.
I9F1B [Retract]Error occurred by the Transport Path on the "1. Check residual media or alien materials at the Cassette2(15) and remove
CCS11 those.2. Check the installation status of Cassette and sensors."
I9F1C [Retract]Error occurred by the Transport Path on the "1. Check residual media or alien materials at the Cassette2(15) and remove
CCS12 those.2. Check the installation status of Cassette and sensors."
IB0C1 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
IB0C2 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
IB0C3 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
IB0CF An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
IB801 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
IB802 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
IB803 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
IB804 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
IB8C0 [AutoDimming]CCIM32 I/F was changed without 1. System restart
setting.
ID0C1 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.

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Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
ID0C2 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
ID0C3 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
ID0CF An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
ID801 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
ID802 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
ID803 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
ID804 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
ID8C0 [EP Download]CCIM32 I/F was changed without 1. System restart
setting.
IDAHA [Download] Invalid bin file was transferred. 1. Download valid bin file.
IDUS3 [Download] Firmware download fail 1. Check usb connection
2. Use correct TM and bin file
IE0C1 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
IE0C2 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
IE0C3 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
IE0CF An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
IE801 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
IE802 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
IE803 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
IE804 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
IE81C [Settings] Fault of retrying when BC version read does 1. Check the cable connecting between Main and BC (Connector CN37).
not respond.
IE81D [Deposit Count/Check]BC version read does not 1. Check the cable connecting between Main and BC (Connector CN37).
respond.
IE81E [Settings]BC double sensor fault when performing Set 1. Execute CCIM initialization.
CCIM Index. 2. Reboot the system when the same error occurs after initialization.
IE81F [Settings]BC UV sensor fault when performing Set 1. Execute CCIM initialization.
CCIM Index. 2. Reboot the system when the same error occurs after initialization.
IE820 [Settings]BC MR sensor fault when performing Set 1. Execute CCIM initialization.
CCIM Index. 2. Reboot the system when the same error occurs after initialization.
IE821 [Settings]BC CIS2 fault when performing Set CCIM 1. Execute CCIM initialization.
Index. 2. Reboot the system when the same error occurs after initialization.
IE822 [Settings]BC CIS1 fault when performing Set CCIM 1. Execute CCIM initialization.
Index. 2. Reboot the system when the same error occurs after initialization.
IE823 [Settings]BC Cover Open fault when performing Set 1. Remount the BC Cover(3) and execute initialization.
CCIM Index. 2. If the fault is not recovered, reboot the system.
IE824 [Settings]BC entry sensor fault when performing Set "1. Close BC cover(3) firmly and execute initialization. 2. Check whether assembly
CCIM Index. condition of entrance sensor is firm and neat, and clean if any contamination on
entrance sensor in BC.3. If not recovered, reboot whole system."

IE825 [Settings]Other BC fault when performing Set CCIM 1. Remount the BC Cover(3) and execute initialization.
Index. 2. If the fault is not recovered, reboot the system.
IE826 [Settings]BC initialization retry fault when performing 1. Remount the BC Cover(3) and execute initialization.
Set CCIM Index. 2. If the fault is not recovered, reboot the system.
IE827 [Settings]BC mode set retry fault when performing Set 1. Remount the BC Cover(3) and execute initialization.
CCIM Index. 2. If the fault is not recovered, reboot the system.
IE828 [Settings]BC country set retry fault when performing Set 1. Remount the BC Cover(3) and execute initialization.
CCIM Index. 2. If the fault is not recovered, reboot the system.
IE829 [Setting]Bundle residual fault "1. Remove if any residue or dirt in bundle(1) module.2. Clean if any contamination
of sensors in bundle(1) module inside."
IE891 An internal program error of the device(EEPROM Fail) 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
IE8C0 [Settings]CCIM32 I/F was changed without setting. 1. System restart

© Hyosung TNS Inc. All Rights Reserved. 499


Error Code manual CCIM - Error Code List

Problem
Problem Description Troubleshooting
Code
IED0F [Setting]Error occurred by the notes disorder on the "1. Open the BM2(7) Upper Guide and remove the residual media and alien
FDS07 material.2. Open the BM3 moving path to remove the residual media.3. Check
FDM05 solenoid and Gate."
IEE1B [Settings]Error occurred by the Transport Path on the "1. Check residual media or alien materials at the Cassette2(15) and remove
CCS11 those.2. Check the installation status of Cassette and sensors."
IEE1C [Settings]Error occurred by the Transport Path on the "1. Check residual media or alien materials at the Cassette2(15) and remove
CCS12 those.2. Check the installation status of Cassette and sensors."
IEF17 [Setting]Error occurred by the Return Transport Path( "1. Open the BM3 moving path and then remove the residual media and alien
FDS16) materials.2. Check the arrangement state of banknotes in the RT box.3. Check
FDM08 solenoid and Gate."
IF891 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
IF892 An internal program error of the device. 1. Execute CCIM initialization.
2. Reboot the system when the same error occurs after initialization.
IF8C0 [Settings]CCIM32 I/F was changed without setting. 1. System restart
IFE1B [Settings]Error occurred by the Transport Path on the "1. Check residual media or alien materials at the Cassette2(15) and remove
CCS11 those.2. Check the installation status of Cassette and sensors."
IFE1C [Settings]Error occurred by the Transport Path on the "1. Check residual media or alien materials at the Cassette2(15) and remove
CCS12 those.2. Check the installation status of Cassette and sensors."
IFF01 IFF01:The resource of the driver is not enough to 1. Unplug usb cable and plug usb cable for ccim
complete process.
IFF02 IFF02:The timeout period has expired. 1. Restart the ccim sp
IFF03 IFF03:The response from the driver is not incorrect. 1. Restart the ccim sp
IFF04 IFF04:The parameter is incorrect. 1. Restart the ccim sp
IFF05 IFF05:The driver process was stalled. 1. Restart the ccim sp
IFF06 IFF06:The USB driver returned communication error. 1. Restart the ccim sp

IFF0B IFF0B:The system cannot open the port. 1. Check usb cable for ccim
IFF0C IFF0C:The device was not connected. 1. Check usb cable for ccim
IFF0D USB communication error "1. Check USB cable connection whether it's tight and right.2. Execute
initialization.3. If not recovered to normal state, reboot the system."
IFF0E IFF0E:SP cannot receive command from the device. 1. Restart the ccim sp

IFF0F IFF0F:The command was cancelled. 1. Restart the ccim sp


IFF10 IFF10:The command is not supported. 1. Restart the ccim sp
IFF11 IFF11:SP encountered an error internally during 1. Restart the ccim sp
process.
IFF12 IFF12:The parameter is incorrect. 1. Restart the ccim sp
IFF13 IFF13:The data is incorrect. 1. Restart the ccim sp
IFF1E IFF1E:The initialization of encryption was failed. 1. Restart the ccim sp
IFF1F IFF1F:The certification of encryption was failed. 1. Restart the ccim sp
IFF20 IFF20:The encryption was failed. 1. Restart the ccim sp
IFFBD CCIM B/D reset occered in transaction Initialize device by Application or VDM
IFFDN The firmware is download mode, so the device is 1. Restart the ccim sp
inoperable.
IFFFF The device is inoperable due to a hardware error 1. Check the nate or check in device and open cover if or not.
IFFUD - 1. Make a normal operation position

© Hyosung TNS Inc. All Rights Reserved. 500


Error Code manual CDU10 (Cash Dispenser Unit)

CDU10 (Cash Dispenser Unit)

Abbreviations

Module Layout

© Hyosung TNS Inc. All Rights Reserved. 501


Error Code manual CDU10 (Cash Dispenser Unit)

Diagram of Electromagnetic Parts

Rear Type Front Type

© Hyosung TNS Inc. All Rights Reserved. 502


Error Code manual CDU10 (Cash Dispenser Unit)

Diagram of Sensors

© Hyosung TNS Inc. All Rights Reserved. 503


Error Code manual CDU10 - Error Code List

CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
94C7900 Items not detectd by carriage&transport sensors 1. Check HS005, HS013, HS014 sensors
(HS005, HS013, HS014) after delivery fail, 2. Do sensor calibration in VDM menu
and no items retracted in internal initialize. 3. Replace sensor parts if the problem is not resolved
94C7800 Items not detectd by carriage&transport sensors 1. Check HS005, HS013, HS014 sensors
(HS005, HS013, HS014) after delivery fail 2. Do sensor calibration in VDM menu
3. Replace sensor parts if the problem is not resolved
94C6900 Items not detectd by carriage&transport sensors 1. Check HS005, HS013, HS014 sensors
(HS005, HS013, HS014) after dispense success, 2. Do sensor calibration in VDM menu
and no items retracted in internal initialize. 3. Replace sensor parts if the problem is not resolved
94C6800 Items not detectd by carriage&transport sensors 1. Check HS005, HS013, HS014 sensors
(HS005, HS013, HS014) after dispense success 2. Do sensor calibration in VDM menu
3. Replace sensor parts if the problem is not resolved
4206E00 HS005, the residual confirmation sensor in the stacker, ※ When the Device checking, notes may or may not exist in the carriage (Must be
does not detect dark (continued light) When doing checked and confirm whether it is normal)
"Dispense". 1. Check for short or foreign objects on the board or connect
2. Check the cable short, etc.
4206A00 The carriage is not in an appropriate position to 1. Remove jam from the rotor.
execute "Dispense". 2. Remove any contamination from the home position sensors (HS007,HS008) and
check for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Check whether damaged at Carriage and Rotor.
4106E00 HS005, the residual confirmation sensor in the stacker, ※ When the Device checking, notes may or may not exist in the carriage (Must be
does not detect dark (continued light) When try checked and confirm whether it is normal)
"Initialize". 1. Check for short or foreign objects on the board or connect
2. Check the cable short, etc.
428ED00 HS004 Light JAM 1. Open the double detecting sensor guide and reject guide section and remove
the jam.
2. Remove the jam from the reject and retract path.
3. Check the reject gate and HS001 for anything protruding from them and make
adjustment if necessary.
4. Check the tension of the moving path.
5. Clean the moving path.
428EC00 HS001 Light JAM 1. Open the double detecting sensor guide and reject guide section and remove
the jam.
2. Check the reject gate and HS001 for anything protruding from them and make
adjustment if necessary.
3. Check the tension of the moving path.
4. Clean the moving path.
428EA00 HS001 JAM 1. Remove the jam from the Reject Gate.
2. Check the HS001 Sensor cable.
3. Clean the sensor part.
428E700 HS003B JAM 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003B Sensor cable.
3. Clean the sensor section and conduct auto dimming. (Automatically run during
initialization)
428E600 HS003A JAM 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003A Sensor cable.
3. Clean the sensor section and conduct auto dimming. (Automatically run during
initialization)
428E500 HS101 JAM 1. Open SF12 and remove the jam from the pickup control part.
2. Check the HS101 Sensor cable.
3. Clean the sensor section and conduct auto dimming. (Automatically run during
initialization)
428E400 HS201 JAM 1. Open SF12 and remove the jam from the pick up control part.
2. Check the HS201 Sensor cable.
3. Clean the sensor section and conduct auto dimming. (Automatically run during
initialization)
428E300 HS301 JAM 1. Open SF34 and remove the jam from the pick up control part.
2. Check the HS301 Sensor cable.
3. Clean the sensor section and conduct auto dimming. (Automatically run during
initialization)
428E200 HS401 JAM 1. Open SF34 and remove the jam from the pick up control part.
2. Check the HS401 Sensor cable.
3. Clean the sensor section and conduct auto dimming. (Automatically run during
initialization)

© Hyosung TNS Inc. All Rights Reserved. 504


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
428E100 HS501 JAM 1. Open SF56 and remove the jam from the pick up control part.
2. Check the HS501 Sensor cable.
3. Clean the sensor section and conduct auto dimming. (Automatically run during
initialization)
428E000 HS601 JAM 1. Open SF56 and remove the jam from the pick up control part.
2. Check the HS601 Sensor cable.
3. Clean the sensor section and conduct auto dimming. (Automatically run during
initialization)
428A200 [Dispense] Cassette #x is empty. 1. Confirm whether there are notes in cassettes.
2. Replace the cassette with a new one
If error occured with being notes it_s inside.
3. Replace the SF module even if the new cassette doesn_t fix the error.

428A000 Miss Feed. 1. Check notes in the Cassettes.


2. Check the HSx01 and HSx02 sensors for any contamination and any losse or
wrong assembly.
3. Check the motors (Pickup and Push Plate) for normal operation.
4. Check the solenoids (being at SF) for normal operation.
5. Replace the Cassette if the same symptom recurs.
6. Replace the SF module if the measure under 5 fails.

420A200 [Dispense] Cassette #x is empty. 1. Confirm whether there are notes in cassettes.
2. Replace the cassette with a new one
If error occured with being notes it_s inside.
3. Replace the SF module even if the new cassette doesn_t fix the error.

420A000 Miss Feed. 1. Check notes in the Cassettes.


2. Check the HSx01 and HSx02 sensors for any contamination and any losse or
wrong assembly.
3. Check the motors (Pickup and Push Plate) for normal operation.
4. Check the solenoids (being at SF) for normal operation.
5. Replace the Cassette if the same symptom recurs.
6. Replace the SF module if the measure under 5 fails.

420DB00 Unit home position error. 1. Do not operate CDU where it s position is outside of the system.
2. If inevitable, pull the home position switch and change sensor values before
operating

410DB00 Unit home position error. 1. Do not operate CDU where it s position is outside of the system.
2. If inevitable, pull the home position switch and change sensor values before
operating

4T88700 Carriage BF Stopper Move time out _ No response as 1. Turn the power off and on and check that it operates normally.
to whether the action was successful or not. 2. Replace the CDU main board if the same symptom recurs.
4T88500 Carriage Home Position time out _ No response as to 1. Turn the power off and on and check that it operates normally.
whether the action was successful or not. 2. Replace the CDU main board if the same symptom recurs.
4T88300 Carriage Grab operating time out _ No response as to 1. Turn the power off and on and check that it operates normally.
whether the action was successful or not. 2. Replace the CDU main board if the same symptom recurs.
4T88000 Time out at starting _ No response as to whether the 1. Turn the power off and on and check that it operates normally.
action was successful or not. 2. Replace the CDU main board if the same symptom recurs.
4T87A00 Not a note of the size that can be handled by the BF 1. Check the note class setting.
stopper. 2. Conduct calibration again for the note class.
4T87900 The CRG has failed to move to Present. 1. Check HS011 for any contamination and any losse or wrong assembly.
2. Check the HS011 cable for any loose or wrong assembly.
3. Check the carriage motor (HM03) for normal operation.
4. Replace the main body if the same symptom recurs.

4T87800 Not a location for feed out. 1. Check HS011 for any contamination and any losse or wrong assembly.
2. Check the HS011 cable for any loose or wrong assembly.
3. Replace the main body if the same symptom recurs.

4T87700 Unexpected note(s) remain(s) in the Carriage. 1. Clean if any residue or contamination on sensor HS005 and check whether the
assembly condition of the sensor is firm and tight.
2. Check align state of the Carriage.
3. Replace the main body if the same error continues.

© Hyosung TNS Inc. All Rights Reserved. 505


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
4T87600 Carriage Feed Time out. 1. Check the HM04 motor for normal operation.
2. Check HS013(& HS014) for any contamination or loose or wrong assembly.
3. Check the HS013(& HS014) cable for any loose or wrong assembly.

4T87500 Notes missing from inside the carriage. 1. Check HS005 for any loose or wrong assembly.
2. Check HS013 and HS 014 for any loose or wrong assembly.
3. Check HS011 for any loose or wrong assembly.
4. Replace the main body if the same symptom recurs.
4T87400 BF stopper failure. 1. Check HS016 for any contamination and any losse or wrong assembly.
2. Check the cable connection at HS016.
3. Check the BF Stopper Motor(HM05) for normal operation.
4. Replace the main body if the same symptom recurs.

4T87300 Error in the operation of the carriage driving motor. 1. Check HS009,HS010,HS011 and HS020 for any contamination and any losse or
(timeout) wrong assembly.
2. Check the cable connection at HS009,HS010,HS011 and HS020.
3. Check the carriage motor (HM03) for normal operation.
4. Replace the main body if the same symptom recurs.

4T87100 No carriage within the rotor. 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensor (HS020) and check
for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4T86900 Rotor movement error. (Timeout) 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensor (HS020) and check
for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4T86500 The carriage is not in an appropriate position to 1. Remove jam from the rotor.
execute the command. 2. Remove any contamination from the home position sensors (HS007,HS008) and
check for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4T86400 Rotor failed to move to Retract position. 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensors (HS007,HS008) and
check for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4T86300 Rotor failed to move to Center Delivery position. 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensors (HS007,HS008) and
check for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4T86200 Rotor failed to move to Rear Delivery position. 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensors (HS007,HS008) and
check for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4T86100 Rotor failed to move to Front Delivery position 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensors (HS007,HS008) and
check for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4T86000 Rotor failed to return home position. 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensors (HS007,HS008) and
check for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.

© Hyosung TNS Inc. All Rights Reserved. 506


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
4T09300 SOL002 Gate Act Off Error. 1. Remove the jam from the Reject/Retract box.
2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal operation.
4. Check the HS022 Sensor for any contamination and any losse or wrong
assembly.
4. Replace the main body if the same symptom recurs.
4T09000 SOL002 did not "ON" operate. (Sensor is not able to 1. Remove the jam from the Reject/Retract box.
confirm.) 2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal operation.
4. Check the HS022 Sensor for any contamination and any losse or wrong
assembly.
5. Replace the main body if the same symptom recurs.
4T07300 Error in the operation of the carriage driving motor. 1. Check HS009,HS010,HS011 and HS020 for any contamination and any losse or
(timeout) wrong assembly.
2. Check the cable connection at HS009,HS010,HS011 and HS020.
3. Check the carriage motor (HM03) for normal operation.
4. Replace the main body if the same symptom recurs.

4T06900 Rotor movement error. (Timeout) 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensor (HS020) and check
for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4T06500 The carriage is not in an appropriate position to 1. Remove jam from the rotor.
execute the command. 2. Remove any contamination from the home position sensors (HS007,HS008) and
check for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4T06000 Rotor failed to return home position. 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensors (HS007,HS008) and
check for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4T05A00 Reject Gate Act On failed. 1. Remove the jam from the Reject Gate.
2. Check the reject gate for any lose or incorrect assembly.
3. Check the solenoid (SOL1) cable connection.
4. Check the Reject Gate Sensor (HS012).
5. Replace the main body if the same symptom recurs.
4T05900 JAM at Reject Gate 1. Remove the jam from the Reject Gate.
2. Check the reject gate for any lose or incorrect assembly.
3. Check the solenoid (SOL1) cable connection.
4. Check the Reject Gate Sensor(HS012).
5. Replace the main body if the same symptom recurs.
4T02700 Unspecified FuncCMD. 1. Turn the power off and on and check that it operates normally.
2. Check the final version of SP and EP, and update if necessary.

9413404 Decrypt Fail 1. SP Close and Open


2. System reboot
9413403 Crypto mode Command Fail 1. Disconnect&Connect USB cable.
2. SP Close and Open
3. System reboot
9413402 AuthFail response from EP(Firmware) 1. Disconnec t & Connect USB Cable.
2. SP Close and Open
3. System Reboot
9413401 Bulk Resend Fail 1. Check USB Cable.
2. Disonnect&Connect the USB cable.
3. System reboot
4263A00 The transparent Note is not supported at this type 1. Apply the correct type of CDU.
CDU. 2. If correct, check the HS040 sensor.
4253A00 The transparent Note is not supported at this type 1. Apply the correct type of CDU.
CDU. 2. If correct, check the HS040 sensor.
4243A00 The transparent Note is not supported at this type 1. Apply the correct type of CDU.
CDU. 2. If correct, check the HS040 sensor.
4233A00 The transparent Note is not supported at this type 1. Apply the correct type of CDU.
CDU. 2. If correct, check the HS040 sensor.

© Hyosung TNS Inc. All Rights Reserved. 507


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
4223A00 The transparent Note is not supported at this type 1. Apply the correct type of CDU.
CDU. 2. If correct, check the HS040 sensor.
4213A00 The transparent Note is not supported at this type 1. Apply the correct type of CDU.
CDU. 2. If correct, check the HS040 sensor.
4203A00 The transparent Note is not supported at this type 1. Apply the correct type of CDU.
CDU. 2. If correct, check the HS040 sensor.
4103A00 The transparent Note is not supported at this type 1. Apply the correct type of CDU.
CDU. 2. If correct, check the HS040 sensor.
4275F00 Double Detecting Sensor data read error 1. Check the assembly status of double detecting sensor(HS002).
2. Replace the Hall Sensor or Magnetic Assy.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the main body if the problem is not resolved.

4265F00 Double Detecting Sensor data read error 1. Check the assembly status of double detecting sensor(HS002).
2. Replace the Hall Sensor or Magnetic Assy.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the main body if the problem is not resolved.

4255F00 Double Detecting Sensor data read error 1. Check the assembly status of double detecting sensor(HS002).
2. Replace the Hall Sensor or Magnetic Assy.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the main body if the problem is not resolved.

4245F00 Double Detecting Sensor data read error 1. Check the assembly status of double detecting sensor(HS002).
2. Replace the Hall Sensor or Magnetic Assy.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the main body if the problem is not resolved.

4235F00 Double Detecting Sensor data read error 1. Check the assembly status of double detecting sensor(HS002).
2. Replace the Hall Sensor or Magnetic Assy.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the main body if the problem is not resolved.

4225F00 Double Detecting Sensor data read error 1. Check the assembly status of double detecting sensor(HS002).
2. Replace the Hall Sensor or Magnetic Assy.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the main body if the problem is not resolved.

4215F00 Double Detecting Sensor data read error 1. Check the assembly status of double detecting sensor(HS002).
2. Replace the Hall Sensor or Magnetic Assy.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the main body if the problem is not resolved.

4205F00 Double Detecting Sensor data read error 1. Check the assembly status of double detecting sensor(HS002).
2. Replace the Hall Sensor or Magnetic Assy.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the main body if the problem is not resolved.

4D0A300 Invalid cassette ID. 1. Remove the Cassette and put it back.
2. Check the cassette setting.
3. Replace the Cassette if the same symptom recurs.
4B02900 Writing EEPROM failed. 1. Turn the power off and on and try the command again.
2. Remove the cassette and put it back
3. Relace the main board or the cassettee if the same symtom recurs.

4B02800 Reading EEPROM failed. 1. Turn the power off and on and try the command again.
2. Remove the cassette and put it back
3. Relace the main board or the cassettee ID board if the same symtom recurs.

498B300 Shutter closing immediately after open success. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Check the motor (HM06) for normal operation.
4. Replace the throad module if the same symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 508


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
498B200 The two shutter sensors have darkened at the same 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
time. wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Replace the throad module if the same symptom recurs.

498B100 Shutter Open Error. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Check the motor (HM06) for normal operation.
4. Check the gap between the shutter and the bezel. (0.5mm or more)
5. Replace the throad module if the same symptom recurs.

498B000 Shutter Close Error. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Check the motor (HM06) for normal operation.
4. Check the gap between the shutter and the bezel. (0.5mm or more)
5. Replace the throad module if the same symptom recurs.

468B300 Shutter closing immediately after open success. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Check the motor (HM06) for normal operation.
4. Replace the throad module if the same symptom recurs.

468B200 The two shutter sensors have darkened at the same 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
time. wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Replace the throad module if the same symptom recurs.

468B100 Shutter Open Error. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Check the motor (HM06) for normal operation.
4. Check the gap between the shutter and the bezel. (0.5mm or more)
5. Replace the throad module if the same symptom recurs.

468B000 Shutter Close Error. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Check the motor (HM06) for normal operation.
4. Check the gap between the shutter and the bezel. (0.5mm or more)
5. Replace the throad module if the same symptom recurs.

467EC00 HS001 Light JAM. 1. Open the double detecting sensor guide and reject guide section and remove
the jam.
2. Check the reject gate and HS001 for anything protruding from them and make
adjustment if necessary.
3. Check the tension of the moving path.
4. Clean the moving path.
467EB00 HS004 JAM. 1. Remove the jam from the entrance of the reject box.
2. Check the HS004 Sensor cable.
3. Clean the sensor part.
467EA00 HS001 JAM. 1. Remove the jam from the Reject Gate.
2. Check the HS001 Sensor cable.
3. Clean the sensor part.
4679300 SOL002 Gate Act Off Error. 1. Remove the jam from the Reject/Retract box.
2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal operation.
4. Check the HS022 Sensor for any contamination and any losse or wrong
assembly.
4. Replace the main body if the same symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 509


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
466A000 Separation failure in cassette #6 1. Confirm whether there are notes in the cassette 6.
2. Clean any residue or contamination on HS601 and HS602 sensors and check
whether the assembly condition of them is firm and tight.
3. Check whether the motors (HM09, HM18) are working during initialization
through supervisor function in VDM.
4. Replace cassette 6 with new one if the same error continues.
5. Replace the SF6 module even if the new cassette does not fix the error.

465A000 Separation failure in cassette #5 1. Confirm whether there are notes in the cassette 5.
2. Clean any residue or contamination on HS501 and HS502 sensors and check
whether the assembly condition of them is firm and tight.
3. Check whether the motors (HM09, HM17) are working during initialization
through supervisor function in VDM.
4. Replace cassette 5 with new one if the same error continues.
5. Replace the SF5 module even if the new cassette does not fix the error.

464A000 Separation failure in cassette #4 1. Confirm whether there are notes in the cassette 4.
2. Clean any residue or contamination on HS401 and HS402 sensors and check
whether the assembly condition of them is firm and tight.
3. Check whether the motors (HM08, HM16) are working during initialization
through supervisor function in VDM.
4. Replace cassette 4 with new one if the same error continues.
5. Replace the SF34 module even if the new cassette does not fix the error.

463A000 Separation failure in cassette #3 1. Confirm whether there are notes in the cassette 3.
2. Clean any residue or contamination on HS301 and HS302 sensors and check
whether the assembly condition of them is firm and tight.
3. Check whether the motors (HM08, HM15) are working during initialization
through supervisor function in VDM.
4. Replace cassette 3 with new one if the same error continues.
5. Replace the SF34 module even if the new cassette does not fix the error.

462A000 Separation failure in cassette #2 1. Confirm whether there are notes in the cassette 2.
2. Clean any residue or contamination on HS201 and HS202 sensors and check
whether the assembly condition of them is firm and tight.
3. Check whether the motors (HM07, HM14) are working during initialization
through supervisor function in VDM.
4. Replace cassette 2 with new one if the same error continues.
5. Replace the SF12 module even if the new cassette does not fix the error.

461A000 Separation failure in cassette #1 1. Confirm whether there are notes in the cassette 1.
2. Clean any residue or contamination on HS101 and HS102 sensors and check
whether the assembly condition of them is firm and tight.
3. Check whether the motors (HM07, HM13) are working during initialization
through supervisor function in VDM.
4. Replace cassette 1 with new one if the same error continues.
5. Replace the SF12 module even if the new cassette does not fix the error.

460E900 HS002B JAM 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
460E800 HS002A JAM 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
460E700 HS003B JAM 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003B Sensor cable.
3. Clean the sensor section and conduct Auto Dimming. (Automatically run during
initialization)
460E600 HS003A JAM 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003A Sensor cable.
3. Clean the sensor section and conduct Auto Dimming. (Automatically run during
initialization)

© Hyosung TNS Inc. All Rights Reserved. 510


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
460E500 HS101 JAM 1. Open SF12 and remove the jam from the pickup control part.
2. Check the HS101 Sensor cable.
3. Clean the sensor section and conduct Auto Dimming. (Automatically run during
initialization)
460E400 HS201 JAM 1. Open SF12 and remove the jam from the pickup control part.
2. Check the HS201 Sensor cable.
3. Clean the sensor section and conduct Auto Dimming. (Automatically run during
initialization)
460E300 HS301 JAM 1. Open SF34 and remove the jam from the pickup control part.
2. Check the HS301 Sensor cable.
3. Clean the sensor section and conduct Auto Dimming. (Automatically run during
initialization)
460E200 HS401 JAM 1. Open SF34 and remove the jam from the pickup control part.
2. Check the HS401 Sensor cable.
3. Clean the sensor section and conduct Auto Dimming. (Automatically run during
initialization)
460E100 HS501 JAM 1. Open SF56 and remove the jam from the pickup control part.
2. Check the HS501 Sensor cable.
3. Clean the sensor section and conduct Auto Dimming. (Automatically run during
initialization)
460E000 HS601 JAM 1. Open SF6 and remove the jam from the pickup control part.
2. Check the HS601 Sensor cable.
3. Clean the sensor section and conduct Auto Dimming. (Automatically run during
initialization)
460B300 Shutter closing immediately after open success. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Check the motor (HM06) for normal operation.
4. Replace the throad module if the same symptom recurs.

460B100 Shutter Open Error. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Check the motor (HM06) for normal operation.
4. Check the gap between the shutter and the bezel. (0.5mm or more)
5. Replace the throad module if the same symptom recurs.

458B300 Shutter closing immediately after open success. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Check the motor (HM06) for normal operation.
4. Replace the throad module if the same symptom recurs.

458B200 The two shutter sensors have darkened at the same 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
time. wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Replace the throad module if the same symptom recurs.

458B100 Shutter Open Error. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Check the motor (HM06) for normal operation.
4. Check the gap between the shutter and the bezel. (0.5mm or more)
5. Replace the throad module if the same symptom recurs.

458B000 Shutter Close Error. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Check the motor (HM06) for normal operation.
4. Check the gap between the shutter and the bezel. (0.5mm or more)
5. Replace the throad module if the same symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 511


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
448B300 Shutter closing immediately after open success. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Check the motor (HM06) for normal operation.
4. Replace the throad module if the same symptom recurs.

448B200 The two shutter sensors have darkened at the same 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
time. wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Replace the throad module if the same symptom recurs.

448B100 Shutter Open Error. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Check the motor (HM06) for normal operation.
4. Check the gap between the shutter and the bezel. (0.5mm or more)
5. Replace the throad module if the same symptom recurs.

448B000 Shutter Close Error. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Check the motor (HM06) for normal operation.
4. Check the gap between the shutter and the bezel. (0.5mm or more)
5. Replace the throad module if the same symptom recurs.

440B300 Shutter closing immediately after open success. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Check the motor (HM06) for normal operation.
4. Replace the throad module if the same symptom recurs.

440B100 Shutter Open Error. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Check the motor (HM06) for normal operation.
4. Check the gap between the shutter and the bezel. (0.5mm or more)
5. Replace the throad module if the same symptom recurs.

438B000 Shutter Close Error 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Check the motor (HM06) for normal operation.
4. Check the gap between the shutter and the bezel. (0.5mm or more)
5. Replace the throad module if the same symptom recurs.

42CBC00 Controller authentication failure. [Unauthorized Only one registered controller to the CDU can perform the Dispense.
Dispense] To re register, The existing registration must be cleared.
Please refer to the separate specification for the Clearing.

428EB00 HS004 JAM. 1. Remove the jam from the entrance of the reject box.
2. Check the HS004 Sensor cable.
3. Clean the sensor part.
428B300 Shutter closing immediately after open success. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Check the motor (HM06) for normal operation.
4. Replace the throad module if the same symptom recurs.

428B200 The two shutter sensors have darkened at the same 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
time. wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Replace the throad module if the same symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 512


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
428B100 Shutter Open Error. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Check the motor (HM06) for normal operation.
4. Check the gap between the shutter and the bezel. (0.5mm or more)
5. Replace the throad module if the same symptom recurs.

428B000 Shutter Close Error. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Check the motor (HM06) for normal operation.
4. Check the gap between the shutter and the bezel. (0.5mm or more)
5. Replace the throad module if the same symptom recurs.

427EB00 HS004 JAM. 1. Remove the jam from the entrance of the reject box.
2. Check the HS004 Sensor cable.
3. Clean the sensor part.
427CC00 Total rejection count is 20 or more. 1. Remove the cassette and check note setting.
2. Check the operation of the SF note separation solenoids. (SOL 3 to 8)
3. Check the separation motors (HM7 to 9) for any abnormal action. (i.e. noise)
4. Replace the Cassette if the same symptom recurs.
5. Replace the SF section if the measure under 4 fails.

427CB00 Continuous rejection by thin notes 1. Check whether the quality of rejected notes is poor.
2. Clean the double detect sensor and execute sensor calibration.
3. Replace the main body if the same error continues.

427CA00 Continuous rejection by the notes from invalid cassette 1. Remove Cassette and check note setting.
that has not been designated. 2. Check the operation of note separation solenoid (SOL3~SOL8).
3. Replace SF module if the same symptom recurs.

427C900 Continuous rejection by invalid thickness notes. 1. Check the rejected notes.
2. Clean the double detecting sensor section and conduct sensor calibration if
nothing wrong with the notes.
3. Replace the main body if the same symptom recurs.
427C800 Continuous rejection by unknown reason. 1. Remove Cassette and check note setting.
2. Check the operation of note separation solenoid (SOL3~SOL8).
3. Replace Cassette if the same symptom recurs.
4. Replace the SF module if the measure under 3 fails.

427C700 Continuous rejection by perforated notes. 1. Remove Cassette and check note setting.
2. Check HS003A/B sensor for any contamination and clean it if necessary.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the main body if the measure under 3 fails.

427C600 Continuous rejection by half notes. 1. Remove Cassette and check note setting.
2. Check HS003A/B sensor for any contamination and clean it if necessary.
3. Replace Cassette if the same symptom recurs.
4. Replace the SF module even if the new cassette does not fix the error.

427C500 Continuous rejection by skewed notes 1. Check whether the notes in the cassette are set properly.
2. Clean if any residue or contamination on HS003A/B sensors.
3. Replace cassette with new one if the same error continues.
4. Replace the SF module even if the new cassette does not fix the error.

427C400 Continuous rejection by invalid note intervals. 1. Remove Cassette and check note setting.
2. Check the operation of note separation solenoid (SOL3~SOL8).
3. Replace Cassette if the same symptom recurs.
4. Replace the SF module if the measure under 3 fails.

427C300 Continuous rejection by short length notes. 1. Check the rejected notes.
2. Check that note class setting is correct at Cassette if the notes are ok.
3. Conduct note class setting via calibration or note class DB for Cassette.

© Hyosung TNS Inc. All Rights Reserved. 513


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
427C200 Continuous rejection by long length notes. 1. Check the rejected notes.
2. Check that note class setting is correct at Cassette if the notes are ok.
3. Conduct note class setting via calibration or note class DB for Cassette.

4279300 SOL002 Gate Act Off Error. 1. Remove the jam from the Reject/Retract box.
2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal operation.
4. Check the HS022 Sensor for any contamination and any losse or wrong
assembly.
4. Replace the main body if the same symptom recurs.
420CB00 Continuous rejection by thin notes 1. Check whether the quality of rejected notes is poor.
2. Clean the double detect sensor and execute sensor calibration.
3. Replace the main body if the same error continues.

420CA00 Continuous rejection by the notes from invalid cassette 1. Remove Cassette and check note setting.
that has not been designated. 2. Check the operation of note separation solenoid (SOL3~SOL8).
3. Replace SF module if the same symptom recurs.

420C900 Continuous rejection by invalid thickness notes. 1. Check the rejected notes.
2. Clean the double detecting sensor section and conduct sensor calibration if
nothing wrong with the notes.
3. Replace the main body if the same symptom recurs.
420C800 Continuous rejection by unknown reason. 1. Remove Cassette and check note setting.
2. Check the operation of note separation solenoid (SOL3~SOL8).
3. Replace Cassette if the same symptom recurs.
4. Replace the SF module if the measure under 3 fails.

420C700 Continuous rejection by perforated notes. 1. Remove Cassette and check note setting.
2. Check HS003A/B sensor for any contamination and clean it if necessary.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the main body if the measure under 3 fails.

420C600 Continuous rejection by half notes. 1. Remove Cassette and check note setting.
2. Check HS003A/B sensor for any contamination and clean it if necessary.
3. Replace Cassette if the same symptom recurs.
4. Replace the SF module even if the new cassette does not fix the error.

420C500 Continuous rejection by skewed notes 1. Check whether the notes in the cassette are set properly.
2. Clean if any residue or contamination on HS003A/B sensors.
3. Replace cassette with new one if the same error continues.
4. Replace the SF module even if the new cassette does not fix the error.

420C400 Continuous rejection by invalid note intervals. 1. Remove Cassette and check note setting.
2. Check the operation of note separation solenoid (SOL3~SOL8).
3. Replace Cassette if the same symptom recurs.
4. Replace the SF module if the measure under 3 fails.

420C300 Continuous rejection by short length notes. 1. Check the rejected notes.
2. Check that note class setting is correct at Cassette if the notes are ok.
3. Conduct note class setting via calibration or note class DB for Cassette.

420C200 Continuous rejection by long length notes. 1. Check the rejected notes.
2. Check that note class setting is correct at Cassette if the notes are ok.
3. Conduct note class setting via calibration or note class DB for Cassette.

418EB00 HS004 JAM. 1. Remove the jam from the entrance of the reject box.
2. Check the HS004 Sensor cable.
3. Clean the sensor part.
418B300 Shutter closing immediately after open success. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Check the motor (HM06) for normal operation.
4. Replace the throad module if the same symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 514


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
418B200 The two shutter sensors have darkened at the same 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
time. wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Replace the throad module if the same symptom recurs.

418B100 Shutter Open Error. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Check the motor (HM06) for normal operation.
4. Check the gap between the shutter and the bezel. (0.5mm or more)
5. Replace the throad module if the same symptom recurs.

418B000 Shutter Close Error. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Check the motor (HM06) for normal operation.
4. Check the gap between the shutter and the bezel. (0.5mm or more)
5. Replace the throad module if the same symptom recurs.

417EB00 HS004 JAM. 1. Remove the jam from the entrance of the reject box.
2. Check the HS004 Sensor cable.
3. Clean the sensor part.
4179300 SOL002 Gate Act Off Error. 1. Remove the jam from the Reject/Retract box.
2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal operation.
4. Check the HS022 Sensor for any contamination and any losse or wrong
assembly.
4. Replace the main body if the same symptom recurs.
410EB00 HS004 JAM. 1. Remove the jam from the entrance of the reject box.
2. Check the HS004 Sensor cable.
3. Clean the sensor part.
410B300 Shutter closing immediately after open success. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Check the motor (HM06) for normal operation.
4. Replace the throad module if the same symptom recurs.

410B100 Shutter Open Error. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Check the motor (HM06) for normal operation.
4. Check the gap between the shutter and the bezel. (0.5mm or more)
5. Replace the throad module if the same symptom recurs.

40H2900 Writing EEPROM failed. 1. Turn the power off and on and try the command again.
2. Remove the cassette and put it back
3. Relace the main board or the cassettee if the same symtom recurs.

40H1000 NAND Flash R/W Error. 1. Turn the power off and on and try the command again.
2. Replace the CDU main board if the same symptom recurs.
40CBD00 Communication Protocol(RN) Error Illegal Dispense
(If not, Reset System)
40CBC00 Controller authentication failure. [Unauthorized Only one registered controller to the CDU can perform the Dispense.
Dispense] To re register, The existing registration must be cleared.
Please refer to the separate specification for the Clearing.

4B6A100 HSx02 had not been light state, during cassette push 1. Check notes at Cassette #6.
plate operation. 2. Check the HS602 Sensor for any contamination and any losse or wrong
assembly.
3. Check the motor (HM18) for normal operation.
4. Replace Cassette #6 if the same symptom recurs.
5. Replace the SF56 if the measure under 4 fails.

© Hyosung TNS Inc. All Rights Reserved. 515


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
4B5A100 HSx02 had not been light state, during cassette push 1. Check notes at Cassette #5.
plate operation. 2. Check the HS502 Sensor for any contamination and any losse or wrong
assembly.
3. Check the motor (HM17) for normal operation.
4. Replace Cassette #5 if the same symptom recurs.
5. Replace the SF5 if the measure under 4 fails.
4B4A100 HSx02 had not been light state, during cassette push 1. Check notes at Cassette #4.
plate operation. 2. Check the HS402 Sensor for any contamination and any losse or wrong
assembly.
3. Check the motor (HM16) for normal operation.
4. Replace Cassette #4 if the same symptom recurs.
5. Replace the SF34 if the measure under 4 fails.
4B3A100 HSx02 had not been light state, during cassette push 1. Check notes at Cassette #3.
plate operation. 2. Check the HS302 Sensor for any contamination and any losse or wrong
assembly.
3. Check the motor (HM15) for normal operation.
4. Replace Cassette #3 if the same symptom recurs.
5. Replace the SF34 if the measure under 4 fails.
4B2A100 HSx02 had not been light state, during cassette push 1. Check notes at Cassette #2.
plate operation. 2. Check the HS202 Sensor for any contamination and any losse or wrong
assembly.
3. Check the motor (HM14) for normal operation.
4. Replace Cassette #2 if the same symptom recurs.
5. Replace the SF12 if the measure under 4 fails.
4B1A100 HSx02 had not been light state, during cassette push 1. Check notes at Cassette #1.
plate operation. 2. Check the HS102 Sensor for any contamination and any losse or wrong
assembly.
3. Check the motor (HM13) for normal operation.
4. Replace Cassette #1 if the same symptom recurs.
5. Replace the SF12 if the measure under 4 fails.
4B0A100 HSx02 had not been light state, during cassette push 1. Check notes at Cassette.
plate operation. 2. Check the HSx02 Sensor for any contamination and any losse or wrong
assembly.
3. Check the motor (HM13~HM18) for normal operation.
4. Replace Cassette if the same symptom recurs.
5. Replace the SF Module if the measure under 4 fails.
4269300 SOL002 Gate Act Off Error. 1. Remove the jam from the Reject/Retract box.
2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal operation.
4. Check the HS022 Sensor for any contamination and any losse or wrong
assembly.
4. Replace the main body if the same symptom recurs.
4259300 SOL002 Gate Act Off Error. 1. Remove the jam from the Reject/Retract box.
2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal operation.
4. Check the HS022 Sensor for any contamination and any losse or wrong
assembly.
4. Replace the main body if the same symptom recurs.
4249300 SOL002 Gate Act Off Error. 1. Remove the jam from the Reject/Retract box.
2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal operation.
4. Check the HS022 Sensor for any contamination and any losse or wrong
assembly.
4. Replace the main body if the same symptom recurs.
4239300 SOL002 Gate Act Off Error. 1. Remove the jam from the Reject/Retract box.
2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal operation.
4. Check the HS022 Sensor for any contamination and any losse or wrong
assembly.
4. Replace the main body if the same symptom recurs.
4229300 SOL002 Gate Act Off Error. 1. Remove the jam from the Reject/Retract box.
2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal operation.
4. Check the HS022 Sensor for any contamination and any losse or wrong
assembly.
4. Replace the main body if the same symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 516


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
4219300 SOL002 Gate Act Off Error. 1. Remove the jam from the Reject/Retract box.
2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal operation.
4. Check the HS022 Sensor for any contamination and any losse or wrong
assembly.
4. Replace the main body if the same symptom recurs.
420A100 HSx02 had not been light state, during cassette push 1. Check notes at Cassette.
plate operation. 2. Check the HSx02 Sensor for any contamination and any losse or wrong
assembly.
3. Check the motor (HM13~HM18) for normal operation.
4. Replace Cassette if the same symptom recurs.
5. Replace the SF Module if the measure under 4 fails.
410A100 HSx02 had not been light state, during cassette push 1. Check notes at Cassette.
plate operation. 2. Check the HSx02 Sensor for any contamination and any losse or wrong
assembly.
3. Check the motor (HM13~HM18) for normal operation.
4. Replace Cassette if the same symptom recurs.
5. Replace the SF Module if the measure under 4 fails.
4UC1700 Download file(EP) is not correct. 1. Download proper EP Binary file.
4U01700 Download file(EP) is not correct. 1. Download proper EP Binary file.
4TH2F00 Error of DIP Switch setting 1. Check the DIP switch setting.
2. Check the final version of SP and EP, and update if necessary.
3. Replace the CDU main board if the same symptom recurs.

4T02F00 Error of DIP Switch setting 1. Check the DIP switch setting.
2. Check the final version of SP and EP, and update if necessary.
3. Replace the CDU main board if the same symptom recurs.

4DC1400 NoteDB has CRC error. 1. Turn the power off and on and check the DB file.
2. If the file is proper, replace the USB cable and retry Download.
3. Replace the CDU main board if the same symptom recurs.
4D01400 NoteDB has CRC error. 1. Turn the power off and on and check the DB file.
2. If the file is proper, replace the USB cable and retry Download.
3. Replace the CDU main board if the same symptom recurs.
4B02F00 Error of DIP Switch setting 1. Check the DIP switch setting.
2. Check the final version of SP and EP, and update if necessary.
3. Replace the CDU main board if the same symptom recurs.

4987700 Unexpected note(s) remain(s) in the Carriage. 1. Clean if any residue or contamination on sensor HS005 and check whether the
assembly condition of the sensor is firm and tight.
2. Check align state of the Carriage.
3. Replace the main body if the same error continues.

4987600 Carriage Feed Time out. 1. Check the HM04 motor for normal operation.
2. Check HS013(& HS014) for any contamination or loose or wrong assembly.
3. Check the HS013(& HS014) cable for any loose or wrong assembly.

4907700 Unexpected note(s) remain(s) in the Carriage. 1. Clean if any residue or contamination on sensor HS005 and check whether the
assembly condition of the sensor is firm and tight.
2. Check align state of the Carriage.
3. Replace the main body if the same error continues.

4907600 Carriage Feed Time out. 1. Check the HM04 motor for normal operation.
2. Check HS013(& HS014) for any contamination or loose or wrong assembly.
3. Check the HS013(& HS014) cable for any loose or wrong assembly.

46C7700 Unexpected note(s) remain(s) in the Carriage. 1. Clean if any residue or contamination on sensor HS005 and check whether the
assembly condition of the sensor is firm and tight.
2. Check align state of the Carriage.
3. Replace the main body if the same error continues.

4687700 Unexpected note(s) remain(s) in the Carriage. 1. Clean if any residue or contamination on sensor HS005 and check whether the
assembly condition of the sensor is firm and tight.
2. Check align state of the Carriage.
3. Replace the main body if the same error continues.

© Hyosung TNS Inc. All Rights Reserved. 517


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
4687600 Carriage Feed Time out. 1. Check the HM04 motor for normal operation.
2. Check HS013(& HS014) for any contamination or loose or wrong assembly.
3. Check the HS013(& HS014) cable for any loose or wrong assembly.

4685600 Constant speed error from the main motor. (deviating 1. Open SF12/SF34 and remove the jam from the moving path.
from the constant speed during operation) 2. Remove the jam from the entrance of the reject box.
3. Remove all cassettes and remove any residual notes from the feed modules.
4. Check the connection of the main motor (HM001) cable.
5. Check the HS015 Sensor cable.
6. Replace the main body if the same symptom recurs.

4685400 Constant speed error at the main motor. (not arriving 1. Open SF12/SF34 and remove the jam from the moving path.
within 3 seconds from the start) 2. Remove the jam from the entrance of the reject box.
3. Remove all cassettes and remove any residual notes from the feed modules.
4. Check the connection of the main motor (HM001) cable.
5. Check the HS015 Sensor cable.
6. Replace the main body if the same symptom recurs.

4684700 JAM at sensor HS014 1. Remove the JAM from the throat.
2. Remove contamination from the HS014 sensor.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the throat module if the measure under 3 fails.
4684600 JAM at sensor HS013 1. Remove the JAM from the throat.
2. Remove contamination from the HS013 sensor.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the throat module if the measure under 3 fails.
4684400 HS004 JAM during Initialize or Retract 1. Remove the jam from the entrance of the reject box.
2. Remove contamination from the HS004 sensor.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the main body if the measure under 3 fails.
4675B00 Reject Gate Act Off failed. 1. Remove the jam from the Reject Gate.
2. Check the reject gate for any lose or incorrect assembly.
3. Check the solenoid (SOL) cable connection.
4. Check the Reject Gate Sensor (HS012).
5. Replace the main body if the same symptom recurs.
4675A00 Reject Gate Act On failed. 1. Remove the jam from the Reject Gate.
2. Check the reject gate for any lose or incorrect assembly.
3. Check the solenoid (SOL1) cable connection.
4. Check the Reject Gate Sensor (HS012).
5. Replace the main body if the same symptom recurs.
4675900 JAM at Reject Gate 1. Remove the jam from the Reject Gate.
2. Check the reject gate for any lose or incorrect assembly.
3. Check the solenoid (SOL1) cable connection.
4. Check the Reject Gate Sensor(HS012).
5. Replace the main body if the same symptom recurs.
4675600 Constant speed error from the main motor. (deviating 1. Open SF12/SF34 and remove the jam from the moving path.
from the constant speed during operation) 2. Remove the jam from the entrance of the reject box.
3. Remove all cassettes and remove any residual notes from the feed modules.
4. Check the connection of the main motor (HM001) cable.
5. Check the HS015 Sensor cable.
6. Replace the main body if the same symptom recurs.

4675400 Constant speed error at the main motor. (not arriving 1. Open SF12/SF34 and remove the jam from the moving path.
within 3 seconds from the start) 2. Remove the jam from the entrance of the reject box.
3. Remove all cassettes and remove any residual notes from the feed modules.
4. Check the connection of the main motor (HM001) cable.
5. Check the HS015 Sensor cable.
6. Replace the main body if the same symptom recurs.

4609000 SOL002 did not "ON" operate. (Sensor is not able to 1. Remove the jam from the Reject/Retract box.
confirm.) 2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal operation.
4. Check the HS022 Sensor for any contamination and any losse or wrong
assembly.
5. Replace the main body if the same symptom recurs.
4608100 No response as to whether the action was successful 1. Turn the power off and on and check that it operates normally.
or not. 2. Replace the CDU main board if the same symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 518


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
4607700 Unexpected note(s) remain(s) in the Carriage. 1. Clean if any residue or contamination on sensor HS005 and check whether the
assembly condition of the sensor is firm and tight.
2. Check align state of the Carriage.
3. Replace the main body if the same error continues.

4607600 Carriage Feed Time out. 1. Check the HM04 motor for normal operation.
2. Check HS013(& HS014) for any contamination or loose or wrong assembly.
3. Check the HS013(& HS014) cable for any loose or wrong assembly.

4607500 Notes missing from inside the carriage. 1. Check that dispensed notes have been picked up by the customer.
2. Check HS005 for any loose or wrong assembly.
3. Replace the main body if the same symptom recurs.

4605B00 Reject Gate Act Off failed. 1. Remove the jam from the Reject Gate.
2. Check the reject gate for any lose or incorrect assembly.
3. Check the solenoid (SOL) cable connection.
4. Check the Reject Gate Sensor (HS012).
5. Replace the main body if the same symptom recurs.
4605A00 Reject Gate Act On failed. 1. Remove the jam from the Reject Gate.
2. Check the reject gate for any lose or incorrect assembly.
3. Check the solenoid (SOL1) cable connection.
4. Check the Reject Gate Sensor (HS012).
5. Replace the main body if the same symptom recurs.
4605900 JAM at Reject Gate 1. Remove the jam from the Reject Gate.
2. Check the reject gate for any lose or incorrect assembly.
3. Check the solenoid (SOL1) cable connection.
4. Check the Reject Gate Sensor(HS012).
5. Replace the main body if the same symptom recurs.
4605400 Constant speed error at the main motor. (not arriving 1. Open SF12/SF34 and remove the jam from the moving path.
within 3 seconds from the start) 2. Remove the jam from the entrance of the reject box.
3. Remove all cassettes and remove any residual notes from the feed modules.
4. Check the connection of the main motor (HM001) cable.
5. Check the HS015 Sensor cable.
6. Replace the main body if the same symptom recurs.

4604700 JAM at sensor HS014 1. Remove the JAM from the throat.
2. Remove contamination from the HS014 sensor.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the throat module if the measure under 3 fails.
4604600 JAM at sensor HS013 1. Remove the JAM from the throat.
2. Remove contamination from the HS013 sensor.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the throat module if the measure under 3 fails.
4604400 HS004 JAM during Initialize or Retract 1. Remove the jam from the entrance of the reject box.
2. Remove contamination from the HS004 sensor.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the main body if the measure under 3 fails.
4507600 Carriage Feed Time out. 1. Check the HM04 motor for normal operation.
2. Check HS013(& HS014) for any contamination or loose or wrong assembly.
3. Check the HS013(& HS014) cable for any loose or wrong assembly.

44H2F00 Error of DIP Switch setting 1. Check the DIP switch setting.
2. Check the final version of SP and EP, and update if necessary.
3. Replace the CDU main board if the same symptom recurs.

4487700 Unexpected note(s) remain(s) in the Carriage. 1. Clean if any residue or contamination on sensor HS005 and check whether the
assembly condition of the sensor is firm and tight.
2. Check align state of the Carriage.
3. Replace the main body if the same error continues.

4487600 Carriage Feed Time out. 1. Check the HM04 motor for normal operation.
2. Check HS013(& HS014) for any contamination or loose or wrong assembly.
3. Check the HS013(& HS014) cable for any loose or wrong assembly.

© Hyosung TNS Inc. All Rights Reserved. 519


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
4487400 BF stopper failure. 1. Check HS016 for any contamination and any losse or wrong assembly.
2. Check the cable connection at HS016.
3. Check the BF Stopper Motor(HM05) for normal operation.
4. Replace the main body if the same symptom recurs.

4484700 JAM at sensor HS014 1. Remove the JAM from the throat.
2. Remove contamination from the HS014 sensor.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the throat module if the measure under 3 fails.
4484600 JAM at sensor HS013 1. Remove the JAM from the throat.
2. Remove contamination from the HS013 sensor.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the throat module if the measure under 3 fails.
4407900 The CRG has failed to move to Present. 1. Check HS011 for any contamination and any losse or wrong assembly.
2. Check the HS011 cable for any loose or wrong assembly.
3. Check the carriage motor (HM03) for normal operation.
4. Replace the main body if the same symptom recurs.

4407700 Unexpected note(s) remain(s) in the Carriage. 1. Clean if any residue or contamination on sensor HS005 and check whether the
assembly condition of the sensor is firm and tight.
2. Check align state of the Carriage.
3. Replace the main body if the same error continues.

4407600 Carriage Feed Time out. 1. Check the HM04 motor for normal operation.
2. Check HS013(& HS014) for any contamination or loose or wrong assembly.
3. Check the HS013(& HS014) cable for any loose or wrong assembly.

4404700 JAM at sensor HS014 1. Remove the JAM from the throat.
2. Remove contamination from the HS014 sensor.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the throat module if the measure under 3 fails.
4404600 JAM at sensor HS013 1. Remove the JAM from the throat.
2. Remove contamination from the HS013 sensor.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the throat module if the measure under 3 fails.
4402F00 Error of DIP Switch setting 1. Check the DIP switch setting.
2. Check the final version of SP and EP, and update if necessary.
3. Replace the CDU main board if the same symptom recurs.

43C7700 Unexpected note(s) remain(s) in the Carriage. 1. Clean if any residue or contamination on sensor HS005 and check whether the
assembly condition of the sensor is firm and tight.
2. Check align state of the Carriage.
3. Replace the main body if the same error continues.

4387700 Unexpected note(s) remain(s) in the Carriage. 1. Clean if any residue or contamination on sensor HS005 and check whether the
assembly condition of the sensor is firm and tight.
2. Check align state of the Carriage.
3. Replace the main body if the same error continues.

4387500 Notes missing from inside the carriage. 1. Check HS005 for any loose or wrong assembly.
2. Check HS013 and HS 014 for any loose or wrong assembly.
3. Check HS011 for any loose or wrong assembly.
4. Replace the main body if the same symptom recurs.
4386900 Rotor movement error. (Timeout) 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensor (HS020) and check
for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4386500 The carriage is not in an appropriate position to 1. Remove jam from the rotor.
execute the command. 2. Remove any contamination from the home position sensors (HS007,HS008) and
check for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.

© Hyosung TNS Inc. All Rights Reserved. 520


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
4386400 Rotor failed to move to Retract position. 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensors (HS007,HS008) and
check for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4386200 Rotor failed to move to Rear Delivery position. 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensors (HS007,HS008) and
check for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4386100 Rotor failed to move to Front Delivery position. 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensors (HS007,HS008) and
check for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4386000 Rotor failed to return home position. 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensors (HS007,HS008) and
check for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4384700 JAM at sensor HS014 1. Remove the JAM from the throat.
2. Remove contamination from the HS014 sensor.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the throat module if the measure under 3 fails.
4384600 JAM at sensor HS013 1. Remove the JAM from the throat.
2. Remove contamination from the HS013 sensor.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the throat module if the measure under 3 fails.
4307700 Unexpected note(s) remain(s) in the Carriage. 1. Clean if any residue or contamination on sensor HS005 and check whether the
assembly condition of the sensor is firm and tight.
2. Check align state of the Carriage.
3. Replace the main body if the same error continues.

4307600 Carriage Feed Time out. 1. Check the HM04 motor for normal operation.
2. Check HS013(& HS014) for any contamination or loose or wrong assembly.
3. Check the HS013(& HS014) cable for any loose or wrong assembly.

4304700 JAM at sensor HS014 1. Remove the JAM from the throat.
2. Remove contamination from the HS014 sensor.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the throat module if the measure under 3 fails.
4304600 JAM at sensor HS013 1. Remove the JAM from the throat.
2. Remove contamination from the HS013 sensor.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the throat module if the measure under 3 fails.
42H2F00 Error of DIP Switch setting 1. Check the DIP switch setting.
2. Check the final version of SP and EP, and update if necessary.
3. Replace the CDU main board if the same symptom recurs.

42C7700 Unexpected note(s) remain(s) in the Carriage. 1. Clean if any residue or contamination on sensor HS005 and check whether the
assembly condition of the sensor is firm and tight.
2. Check align state of the Carriage.
3. Replace the main body if the same error continues.

4287700 Unexpected note(s) remain(s) in the Carriage. 1. Clean if any residue or contamination on sensor HS005 and check whether the
assembly condition of the sensor is firm and tight.
2. Check align state of the Carriage.
3. Replace the main body if the same error continues.

4287600 Carriage Feed Time out. 1. Check the HM04 motor for normal operation.
2. Check HS013(& HS014) for any contamination or loose or wrong assembly.
3. Check the HS013(& HS014) cable for any loose or wrong assembly.

© Hyosung TNS Inc. All Rights Reserved. 521


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
4285600 Constant speed error from the main motor. (deviating 1. Open SF12/SF34 and remove the jam from the moving path.
from the constant speed during operation) 2. Remove the jam from the entrance of the reject box.
3. Remove all cassettes and remove any residual notes from the feed modules.
4. Check the connection of the main motor (HM001) cable.
5. Check the HS015 Sensor cable.
6. Replace the main body if the same symptom recurs.

4285400 Constant speed error at the main motor. (not arriving 1. Open SF12/SF34 and remove the jam from the moving path.
within 3 seconds from the start) 2. Remove the jam from the entrance of the reject box.
3. Remove all cassettes and remove any residual notes from the feed modules.
4. Check the connection of the main motor (HM001) cable.
5. Check the HS015 Sensor cable.
6. Replace the main body if the same symptom recurs.

4284700 JAM at sensor HS014 1. Remove the JAM from the throat.
2. Remove contamination from the HS014 sensor.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the throat module if the measure under 3 fails.
4284600 JAM at sensor HS013 1. Remove the JAM from the throat.
2. Remove contamination from the HS013 sensor.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the throat module if the measure under 3 fails.
4284400 HS004 JAM during Initialize or Retract 1. Remove the jam from the entrance of the reject box.
2. Remove contamination from the HS004 sensor.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the main body if the measure under 3 fails.
4275B00 Reject Gate Act Off failed. 1. Remove the jam from the Reject Gate.
2. Check the reject gate for any lose or incorrect assembly.
3. Check the solenoid (SOL1) cable connection.
4. Check the Reject Gate Sensor (HS012).
5. Replace the main body if the same symptom recurs.
4275A00 Reject Gate Act On failed. 1. Remove the jam from the Reject Gate.
2. Check the reject gate for any lose or incorrect assembly.
3. Check the solenoid (SOL1) cable connection.
4. Check the Reject Gate Sensor (HS012).
5. Replace the main body if the same symptom recurs.
4275900 JAM at Reject Gate 1. Remove the jam from the Reject Gate.
2. Check the reject gate for any lose or incorrect assembly.
3. Check the solenoid (SOL1) cable connection.
4. Check the Reject Gate Sensor(HS012).
5. Replace the main body if the same symptom recurs.
4275400 Constant speed error at the main motor. (not arriving 1. Open SF12/SF34 and remove the jam from the moving path.
within 3 seconds from the start) 2. Remove the jam from the entrance of the reject box.
3. Remove all cassettes and remove any residual notes from the feed modules.
4. Check the connection of the main motor (HM001) cable.
5. Check the HS015 Sensor cable.
6. Replace the main body if the same symptom recurs.

4264800 Failure to remove JAM from cassette outlet(HS601) 1. Remove the JAM from the cassette #6 exit.
2. Remove contamination from the HS601 sensor.
3. Replace the SF6 module if the same symptom recurs.
4261300 Dipswitch setting error (#4) 1. Check the DIP switch setting.
2. Check the final version of SP and EP, and update if necessary.
3. Replace the CDU main board if the same symptom recurs.

4254800 Failure to remove JAM from cassette outlet(HS501) 1. Remove the JAM from the cassette #5 exit.
2. Remove contamination from the HS501 sensor.
3. Replace the SF5 module if the same symptom recurs.
4251300 Dipswitch setting error (#4) 1. Check the DIP switch setting.
2. Check the final version of SP and EP, and update if necessary.
3. Replace the CDU main board if the same symptom recurs.

4244800 Failure to remove JAM from cassette outlet(HS401) 1. Remove the JAM from the cassette #4 exit.
2. Remove contamination from the HS401 sensor.
3. Replace the SF34 module if the same symptom recurs.
4241300 Dipswitch setting error (#4) 1. Check the DIP switch setting.
2. Check the final version of SP and EP, and update if necessary.
3. Replace the CDU main board if the same symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 522


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
4234800 Failure to remove JAM from cassette outlet(HS301) 1. Remove the JAM from the cassette #3 exit.
2. Remove contamination from the HS301 sensor.
3. Replace the SF34 module if the same symptom recurs.
4231300 Dipswitch setting error (#4) 1. Check the DIP switch setting.
2. Check the final version of SP and EP, and update if necessary.
3. Replace the CDU main board if the same symptom recurs.

4224800 Failure to remove JAM from cassette outlet(HS201) 1. Remove the JAM from the cassette #2 exit.
2. Remove contamination from the HS201 sensor.
3. Replace the SF12 module if the same symptom recurs.
4221300 Dipswitch setting error (#4) 1. Check the DIP switch setting.
2. Check the final version of SP and EP, and update if necessary.
3. Replace the CDU main board if the same symptom recurs.

4214800 Failure to remove JAM from cassette outlet(HS101) 1. Remove the JAM from the cassette #1 exit.
2. Remove contamination from the HS101 sensor.
3. Replace the SF12 module if the same symptom recurs.
4211300 Dipswitch setting error (#4) 1. Check the DIP switch setting.
2. Check the final version of SP and EP, and update if necessary.
3. Replace the CDU main board if the same symptom recurs.

4207700 Unexpected note(s) remain(s) in the Carriage. 1. Clean if any residue or contamination on sensor HS005 and check whether the
assembly condition of the sensor is firm and tight.
2. Check align state of the Carriage.
3. Replace the main body if the same error continues.

4207600 Carriage Feed Time out. 1. Check the HM04 motor for normal operation.
2. Check HS013(& HS014) for any contamination or loose or wrong assembly.
3. Check the HS013(& HS014) cable for any loose or wrong assembly.

4207500 Notes missing from inside the carriage. 1. Check HS005 for any loose or wrong assembly.
2. Check HS013 and HS 014 for any loose or wrong assembly.
3. Check HS011 for any loose or wrong assembly.
4. Replace the main body if the same symptom recurs.
4207300 Error in the operation of the carriage driving motor. 1. Check HS009,HS010,HS011 and HS020 for any contamination and any losse or
(timeout) wrong assembly.
2. Check the cable connection at HS009,HS010,HS011 and HS020.
3. Check the carriage motor (HM03) for normal operation.
4. Replace the main body if the same symptom recurs.

4205D00 Outside the Double Detecting Sensor minimum value. 1. Check the double detecting sensor (HS002) cable assembly.
2. Replace the CDU main board if the same symptom recurs.
3. Replace the main body if the measure under 2 fails.
4205C00 Double Detecting Sensor Unplug Error. 1. Check the double detecting sensor (HS002) cable assembly.
2. Replace the CDU main board if the same symptom recurs.
3. Replace the main body if the measure under 2 fails.
4205B00 Reject Gate Act Off failed. 1. Remove the jam from the Reject Gate.
2. Check the reject gate for any lose or incorrect assembly.
3. Check the solenoid (SOL1) cable connection.
4. Check the Reject Gate Sensor (HS012).
5. Replace the main body if the same symptom recurs.
4205A00 Reject Gate Act On failed. 1. Remove the jam from the Reject Gate.
2. Check the reject gate for any lose or incorrect assembly.
3. Check the solenoid (SOL1) cable connection.
4. Check the Reject Gate Sensor (HS012).
5. Replace the main body if the same symptom recurs.
4205900 JAM at Reject Gate 1. Remove the jam from the Reject Gate.
2. Check the reject gate for any lose or incorrect assembly.
3. Check the solenoid (SOL1) cable connection.
4. Check the Reject Gate Sensor(HS012).
5. Replace the main body if the same symptom recurs.
4205400 Constant speed error at the main motor. (not arriving 1. Open SF12/SF34 and remove the jam from the moving path.
within 3 seconds from the start) 2. Remove the jam from the entrance of the reject box.
3. Remove all cassettes and remove any residual notes from the feed modules.
4. Check the connection of the main motor (HM001) cable.
5. Check the HS015 Sensor cable.
6. Replace the main body if the same symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 523


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
4204800 Failure to remove JAM from cassette outlet(HSx01) 1. Remove the JAM from the cassette exit.
2. Remove contamination from the HSx01 sensor.
3. Replace the SF module if the same symptom recurs.
4204700 JAM at sensor HS014 1. Remove the JAM from the throat.
2. Remove contamination from the HS014 sensor.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the throat module if the measure under 3 fails.
4204600 JAM at sensor HS013 1. Remove the JAM from the throat.
2. Remove contamination from the HS013 sensor.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the throat module if the measure under 3 fails.
4204400 HS004 JAM during Initialize or Retract 1. Remove the jam from the entrance of the reject box.
2. Remove contamination from the HS004 sensor.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the main body if the measure under 3 fails.
4202F00 Error of DIP Switch setting 1. Check the DIP switch setting.
2. Check the final version of SP and EP, and update if necessary.
3. Replace the CDU main board if the same symptom recurs.

4201300 Dipswitch setting error (#4) 1. Check the DIP switch setting.
2. Check the final version of SP and EP, and update if necessary.
3. Replace the CDU main board if the same symptom recurs.

41C7700 Unexpected note(s) remain(s) in the Carriage. 1. Clean if any residue or contamination on sensor HS005 and check whether the
assembly condition of the sensor is firm and tight.
2. Check align state of the Carriage.
3. Replace the main body if the same error continues.

4188800 Retract/reject operation time out during initialization : 1. Turn the power off and on and check that it operates normally.
No response as to whether the action was successful 2. Replace the CDU main board if the same symptom recurs.
4187700 or not.
Unexpected note(s) remain(s) in the Carriage. 1. Clean if any residue or contamination on sensor HS005 and check whether the
assembly condition of the sensor is firm and tight.
2. Check align state of the Carriage.
3. Replace the main body if the same error continues.

4187600 Carriage Feed Time out. 1. Check the HM04 motor for normal operation.
2. Check HS013(& HS014) for any contamination or loose or wrong assembly.
3. Check the HS013(& HS014) cable for any loose or wrong assembly.

4185600 Constant speed error from the main motor. (deviating 1. Open SF12/SF34 and remove the jam from the moving path.
from the constant speed during operation) 2. Remove the jam from the entrance of the reject box.
3. Remove all cassettes and remove any residual notes from the feed modules.
4. Check the connection of the main motor (HM001) cable.
5. Check the HS015 Sensor cable.
6. Replace the main body if the same symptom recurs.

4185400 Constant speed error at the main motor. (not arriving 1. Open SF12/SF34 and remove the jam from the moving path.
within 3 seconds from the start) 2. Remove the jam from the entrance of the reject box.
3. Remove all cassettes and remove any residual notes from the feed modules.
4. Check the connection of the main motor (HM001) cable.
5. Check the HS015 Sensor cable.
6. Replace the main body if the same symptom recurs.

4184700 JAM at sensor HS014 1. Remove the JAM from the throat.
2. Remove contamination from the HS014 sensor.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the throat module if the measure under 3 fails.
4184600 JAM at sensor HS013 1. Remove the JAM from the throat.
2. Remove contamination from the HS013 sensor.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the throat module if the measure under 3 fails.
4184400 HS004 JAM during Initialize or Retract 1. Remove the jam from the entrance of the reject box.
2. Remove contamination from the HS004 sensor.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the main body if the measure under 3 fails.

© Hyosung TNS Inc. All Rights Reserved. 524


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
4175B00 Reject Gate Act Off failed. 1. Remove the jam from the Reject Gate.
2. Check the reject gate for any lose or incorrect assembly.
3. Check the solenoid (SOL1) cable connection.
4. Check the Reject Gate Sensor (HS012).
5. Replace the main body if the same symptom recurs.
4175A00 Reject Gate Act On failed. 1. Remove the jam from the Reject Gate.
2. Check the reject gate for any lose or incorrect assembly.
3. Check the solenoid (SOL1) cable connection.
4. Check the Reject Gate Sensor (HS012).
5. Replace the main body if the same symptom recurs.
4175900 JAM at Reject Gate 1. Remove the jam from the Reject Gate.
2. Check the reject gate for any lose or incorrect assembly.
3. Check the solenoid (SOL1) cable connection.
4. Check the Reject Gate Sensor(HS012).
5. Replace the main body if the same symptom recurs.
4175400 Constant speed error at the main motor. (not arriving 1. Open SF12/SF34 and remove the jam from the moving path.
within 3 seconds from the start) 2. Remove the jam from the entrance of the reject box.
3. Remove all cassettes and remove any residual notes from the feed modules.
4. Check the connection of the main motor (HM001) cable.
5. Check the HS015 Sensor cable.
6. Replace the main body if the same symptom recurs.

4108800 Retract/reject operation time out during initialization : 1. Turn the power off and on and check that it operates normally.
No response as to whether the action was successful 2. Replace the CDU main board if the same symptom recurs.
4108000 or not.
No response as to whether the action was successful 1. Turn the power off and on and check that it operates normally.
or not. 2. Replace the CDU main board if the same symptom recurs.
4107700 Unexpected note(s) remain(s) in the Carriage. 1. Clean if any residue or contamination on sensor HS005 and check whether the
assembly condition of the sensor is firm and tight.
2. Check align state of the Carriage.
3. Replace the main body if the same error continues.

4107600 Carriage Feed Time out. 1. Check the HM04 motor for normal operation.
2. Check HS013(& HS014) for any contamination or loose or wrong assembly.
3. Check the HS013(& HS014) cable for any loose or wrong assembly.

4105D00 Outside the Double Detecting Sensor minimum value. 1. Check the double detecting sensor (HS002) cable assembly.
2. Replace the CDU main board if the same symptom recurs.
3. Replace the main body if the measure under 2 fails.
4105B00 Reject Gate Act Off failed. 1. Remove the jam from the Reject Gate.
2. Check the reject gate for any lose or incorrect assembly.
3. Check the solenoid (SOL) cable connection.
4. Check the Reject Gate Sensor (HS012).
5. Replace the main body if the same symptom recurs.
4105A00 Reject Gate Act On failed. 1. Remove the jam from the Reject Gate.
2. Check the reject gate for any lose or incorrect assembly.
3. Check the solenoid (SOL1) cable connection.
4. Check the Reject Gate Sensor (HS012).
5. Replace the main body if the same symptom recurs.
4105900 JAM at Reject Gate 1. Remove the jam from the Reject Gate.
2. Check the reject gate for any lose or incorrect assembly.
3. Check the solenoid (SOL1) cable connection.
4. Check the Reject Gate Sensor(HS012).
5. Replace the main body if the same symptom recurs.
4105400 Constant speed error at the main motor. (not arriving 1. Open SF12/SF34 and remove the jam from the moving path.
within 3 seconds from the start) 2. Remove the jam from the entrance of the reject box.
3. Remove all cassettes and remove any residual notes from the feed modules.
4. Check the connection of the main motor (HM001) cable.
5. Check the HS015 Sensor cable.
6. Replace the main body if the same symptom recurs.

4104700 JAM at sensor HS014 1. Remove the JAM from the throat.
2. Remove contamination from the HS014 sensor.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the throat module if the measure under 3 fails.
4104600 JAM at sensor HS013 1. Remove the JAM from the throat.
2. Remove contamination from the HS013 sensor.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the throat module if the measure under 3 fails.

© Hyosung TNS Inc. All Rights Reserved. 525


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
4104400 HS004 JAM during Initialize or Retract 1. Remove the jam from the entrance of the reject box.
2. Remove contamination from the HS004 sensor.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the main body if the measure under 3 fails.
40C2D00 The communication message of master station is sent 1. Check the communication cable and perform the initialization.
as plain text (security breach). 2. Update SP, VDM, TM, and EP.
40C2400 Encryption of communication message failed. 1. Check the communication cable and perform the initialization.
2. Update SP, VDM, TM, and EP.
40C2300 USB CRC error. 1. Turn the power off and on and check that it operates normally.
2. If it does not, replace the USB cable and check again.
3. Replace the CDU main board if the same symptom recurs.
40C1700 Download file(EP) is not correct. 1. Download proper EP Binary file.
40C1400 NoteDB has CRC error. 1. Turn the power off and on and check the DB file.
2. If the file is proper, replace the USB cable and retry Download.
3. Replace the CDU main board if the same symptom recurs.
4002400 Encryption of communication message failed. 1. Check the communication cable and perform the initialization.
2. Update SP, VDM, TM, and EP.
4002300 USB CRC error. 1. Turn the power off and on and check that it operates normally.
2. If it does not, replace the USB cable and check again.
3. Replace the CDU main board if the same symptom recurs.
4001700 Download file(EP) is not correct. 1. Download proper EP Binary file.
4001400 NoteDB has CRC error. 1. Turn the power off and on and check the DB file.
2. If the file is proper, replace the USB cable and retry Download.
3. Replace the CDU main board if the same symptom recurs.
428B500 Shutter open is detected during Delivery operation. Vandalism or Fraud is cause.
(Security Issue) If necessary, Repair or Replace the Throat module.
NNNNNN receive undefined CMD in boot mode. Recovery to normal mode by download the EPAP file.
4205100 Invalid note detected at HS001. 1. Check the Double detecting sensor guide for correct locking.
2. Check and Clear the moving path.
3. Check the Reject Gate for any lose or incorrect assembly.
425EC00 HS001 Timeout JAM 1. Open the double detecting sensor guide and reject guide section and remove
the jam.
2. Check the reject gate and HS001 for anything protruding from them and make
adjustment if necessary.
3. Check the tension of the moving path.
4. Clean the moving path.
424EC00 HS001 Timeout JAM 1. Open the double detecting sensor guide and reject guide section and remove
the jam.
2. Check the reject gate and HS001 for anything protruding from them and make
adjustment if necessary.
3. Check the tension of the moving path.
4. Clean the moving path.
423EC00 HS001 Timeout JAM 1. Open the double detecting sensor guide and reject guide section and remove
the jam.
2. Check the reject gate and HS001 for anything protruding from them and make
adjustment if necessary.
3. Check the tension of the moving path.
4. Clean the moving path.
422EC00 HS001 Timeout JAM 1. Open the double detecting sensor guide and reject guide section and remove
the jam.
2. Check the reject gate and HS001 for anything protruding from them and make
adjustment if necessary.
3. Check the tension of the moving path.
4. Clean the moving path.
421EC00 HS001 Timeout JAM 1. Open the double detecting sensor guide and reject guide section and remove
the jam.
2. Check the reject gate and HS001 for anything protruding from them and make
adjustment if necessary.
3. Check the tension of the moving path.
4. Clean the moving path.
94A63 Abnormal shutter open detected. 1. Do Reset at Operator Function
448B500 Shutter open is detected during Delivery operation. Vandalism or Fraud is cause.
(Security Issue) If necessary, Repair or Replace the Throat module.
440B600 Shutter failure due to Vandalism. Vandalism or Fraud is cause.
(Security Issue) If necessary, Repair or Replace the Throat module.
420B600 Shutter failure due to Vandalism. Vandalism or Fraud is cause.
(Security Issue) If necessary, Repair or Replace the Throat module.
420B400 Shutter lock status check failure Vandalism or Fraud is cause.
(Security Issue) If necessary, Repair or Replace the Throat module.

© Hyosung TNS Inc. All Rights Reserved. 526


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
94C7400 Time out due to jam (HS013 or HS014) during retract 1. Remove the remaining notes and foreign objects at the position of the HS013,
operation HS014 sensor
2. If error occurs after checking HS013, HS014 disconnection and operation,
replace a sensor.
4275300 The number of notes dispensed from the cassette and 1. Check the stacked notes.
declared normal does not match the number of notes 2. Check that the guide for the double detecting sensor is locked.
that passed the stack sensor. (Notes mismatch) 3. Check whether the stack wheel wear.
4. Remove contamination from the HS001 sensor.
5. Check the Reject Gate for any lose or incorrect assembly.

4275200 The number of notes dispensed from the cassette and 1. Check the Reject Gate for any lose or incorrect assembly.
declared abnormal does not match the number of notes 2. Check that the guide for the double detecting sensor is locked.
that passed the reject sensor. (Notes mismatch) 3. Check whether the stack wheel wear.
4. Remove contamination from the HS004 sensor.

4205300 The number of notes dispensed from the cassette and "1. Check the number of stacked notes for confirmation.2. Check whether the
declared normal does not match the number of notes double detect sensor guide is locked firm and tight.3. Check whether the stack
that passed the stack sensor. (Notes mismatch) wheel wears out.4. Remove if any contamination on the HS001 sensor.5 Check
whether the assembly of reject gate is correct."

9411200 - 1. Do RESET at Operator Function.


2. Reboot ATM
4387600 Carriage Feed Time out. 1. Check the HM04 motor for normal operation.
2. Check HS013(& HS014) for any contamination or loose or wrong assembly.
3. Check the HS013(& HS014) cable for any loose or wrong assembly.

4205200 The number of notes dispensed from the cassette and 1. Check the Reject Gate for any lose or incorrect assembly.
declared abnormal does not match the number of notes 2. Check that the guide for the double detecting sensor is locked.
that passed the reject sensor. (Notes mismatch) 3. Remove contamination from the HS004 sensor.

4205E00 Outside the Double Detecting Sensor maximum value. 1. Check the double detecting sensor (HS002) cable assembly.
2. Remove contamination from the double detecting sensor (HS002).
3. Replace the CDU main board if the same symptom recurs.
4. Replace the main body if the measure under 3 fails.

4105E00 Outside the Double Detecting Sensor maximum value. 1. Check the double detecting sensor (HS002) cable assembly.
2. Remove contamination from the double detecting sensor (HS002).
3. Replace the CDU main board if the same symptom recurs.
4. Replace the main body if the measure under 3 fails.

4107400 BF stopper failure. 1. Check HS016 for any contamination and any losse or wrong assembly.
2. Check the cable connection at HS016.
3. Check the BF Stopper Motor(HM05) for normal operation.
4. Replace the main body if the same symptom recurs.

427DC00 Note remains in moving path. 1. Check and Clear the moving path.
2. DIP#2 On and Off, if there is no note.
4275100 Invalid note detected at HS001. 1. Check the Double detecting sensor guide for correct locking.
2. Check and Clear the moving path.
3. Check the Reject Gate for any lose or incorrect assembly.
417DC00 Note remains in moving path. 1. Check and Clear the moving path.
2. DIP#2 On and Off, if there is no note.
4U0BF00 Illegal attempt to EP Rollback. Illegal attempt
(If not, Reset System)
42CBD00 Communication Protocol Error Illegal Dispense
(If not, Reset System)
40CBE00 Not encrytped command. Reset system., if the error has not been recovered automatically.
4678B00 Notes spilit five or more time during Retract. 1. Remove the whole cassette and put it back to ensure normal operation.
2. Check the HSx01 sensor for any contamination and any losse or wrong
aaembly.
3. Check the Pickup Solenoid(SOL 3 to 8) for normal operation.
4. Replace pick-up control parts(SF12, SF34 and SF5) if the same symptom
recurs.

© Hyosung TNS Inc. All Rights Reserved. 527


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
4608B00 Notes spilit five or more time during Retract. 1. Remove the whole cassette and put it back to ensure normal operation.
2. Check the HSx01 sensor for any contamination and any losse or wrong
aaembly.
3. Check the Pickup Solenoid(SOL 3 to 8) for normal operation.
4. Replace pick-up control parts(SF12, SF34 and SF5) if the same symptom
recurs.

4268A00 Notes spilit five or more time during Dispensing. 1. Remove the whole cassette and put it back to ensure normal operation.
2. Check the HSx01 sensor for any contamination and any losse or wrong
aaembly.
3. Check the Pickup Solenoid(SOL 3 to 8) for normal operation.
4. Replace pick-up control parts(SF12, SF34 and SF5) if the same symptom
recurs.

4258A00 Notes spilit five or more time during Dispensing. 1. Remove the whole cassette and put it back to ensure normal operation.
2. Check the HSx01 sensor for any contamination and any losse or wrong
aaembly.
3. Check the Pickup Solenoid(SOL 3 to 8) for normal operation.
4. Replace pick-up control parts(SF12, SF34 and SF5) if the same symptom
recurs.

4248A00 Notes spilit five or more time during Dispensing. 1. Remove the whole cassette and put it back to ensure normal operation.
2. Check the HSx01 sensor for any contamination and any losse or wrong
aaembly.
3. Check the Pickup Solenoid(SOL 3 to 8) for normal operation.
4. Replace pick-up control parts(SF12, SF34 and SF5) if the same symptom
recurs.

4238A00 Notes spilit five or more time during Dispensing. 1. Remove the whole cassette and put it back to ensure normal operation.
2. Check the HSx01 sensor for any contamination and any losse or wrong
aaembly.
3. Check the Pickup Solenoid(SOL 3 to 8) for normal operation.
4. Replace pick-up control parts(SF12, SF34 and SF5) if the same symptom
recurs.

4228A00 Notes spilit five or more time during Dispensing. 1. Remove the whole cassette and put it back to ensure normal operation.
2. Check the HSx01 sensor for any contamination and any losse or wrong
aaembly.
3. Check the Pickup Solenoid(SOL 3 to 8) for normal operation.
4. Replace pick-up control parts(SF12, SF34 and SF5) if the same symptom
recurs.

4218A00 Notes spilit five or more time during Dispensing. 1. Remove the whole cassette and put it back to ensure normal operation.
2. Check the HSx01 sensor for any contamination and any losse or wrong
aaembly.
3. Check the Pickup Solenoid(SOL 3 to 8) for normal operation.
4. Replace pick-up control parts(SF12, SF34 and SF5) if the same symptom
recurs.

4208A00 Notes spilit five or more time during Dispensing. 1. Remove the whole cassette and put it back to ensure normal operation.
2. Check the HSx01 sensor for any contamination and any losse or wrong
aaembly.
3. Check the Pickup Solenoid(SOL 3 to 8) for normal operation.
4. Replace pick-up control parts(SF12, SF34 and SF5) if the same symptom
recurs.

420D300 Notes spilt three times or more at standby before 1. Remove the cassette and check note setting.
dispensing. 2. Check the operation of the SF note separation solenoids. (SOL3 to 8)
3. Check the separation motor(HM7 to 9) for any abnormal action. (i.e. noise)
4. Replace the Cassette if the same symptom recurs.
5. Replace the SF section if the measure under 4 fails.

© Hyosung TNS Inc. All Rights Reserved. 528


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
420D100 Notes spilt three times or more at standby after 1. Remove the cassette and check note setting.
dispensing. 2. Check the operation of the SF note separation solenoids. (SOL 3 to 8)
3. Check the separation motor (HM7 to 9) for any abnormal action. (i.e. noise)
4. Replace the Cassette if the same symptom recurs.
5. Replace the SF section if the measure under 4 fails.

4WC2300 USB CRC error. 1. Turn the power off and on and check that it operates normally.
2. If it doesn't, replace the USB cable and check again.
3. Replace the CDU main board if the same symptom recurs.
4WC2200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
4VC2300 USB CRC error. 1. Turn the power off and on and check that it operates normally.
2. If it doesn't, replace the USB cable and check again.
3. Replace the CDU main board if the same symptom recurs.
4VC2200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
4V01000 NAND Flash R/W Error. 1. Turn the power off and on and try the command again.
2. Replace the CDU main board if the same symptom recurs.
4UC2300 USB CRC error. 1. Turn the power off and on and check that it operates normally.
2. If it doesn't, replace the USB cable and check again.
3. Replace the CDU main board if the same symptom recurs.
4UC2200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
4TC2300 USB CRC error. 1. Turn the power off and on and check that it operates normally.
2. If it doesn't, replace the USB cable and check again.
3. Replace the CDU main board if the same symptom recurs.
4TC2200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
4T61100 Clearing(Format) EEPROM failed. 1. Turn the power off and on and try the command again.
2. Relace the cassettee #6 if the same symtom recurs.
4T51100 Clearing(Format) EEPROM failed. 1. Turn the power off and on and try the command again.
2. Relace the cassettee #5 if the same symtom recurs.
4T41100 Clearing(Format) EEPROM failed. 1. Turn the power off and on and try the command again.
2. Relace the cassettee #4 if the same symtom recurs.
4T31100 Clearing(Format) EEPROM failed. 1. Turn the power off and on and try the command again.
2. Relace the cassettee #3 if the same symtom recurs.
4T21100 Clearing(Format) EEPROM failed. 1. Turn the power off and on and try the command again.
2. Relace the cassettee #2 if the same symtom recurs.
4T11100 Clearing(Format) EEPROM failed. 1. Turn the power off and on and try the command again.
2. Relace the cassettee #1 if the same symtom recurs.
4T01100 Clearing(Format) EEPROM failed. 1. Turn the power off and on and try the command again.
2. Relace the main board or the cassettee if the same symtom recurs.

4T01000 NAND Flash R/W Error. 1. Turn the power off and on and try the command again.
2. Replace the CDU main board if the same symptom recurs.
4MC2300 USB CRC error. 1. Turn the power off and on and check that it operates normally.
2. If it doesn't, replace the USB cable and check again.
3. Replace the CDU main board if the same symptom recurs.
4MC2200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
4LC2300 USB CRC error. 1. Turn the power off and on and check that it operates normally.
2. If it doesn't, replace the USB cable and check again.
3. Replace the CDU main board if the same symptom recurs.
4LC2200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
4L01000 NAND Flash R/W Error. 1. Turn the power off and on and try the command again.
2. Replace the CDU main board if the same symptom recurs.
4DC2300 USB CRC error. 1. Turn the power off and on and check that it operates normally.
2. If it doesn't, replace the USB cable and check again.
3. Replace the CDU main board if the same symptom recurs.
4DC2200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
4D02E00 Deletion of selected DB failed. 1. Turn the power off and on and try the command again.
2. Set note information again.
3. Replace the CDU main board if the same symptom recurs.
4D02900 Writing EEPROM failed. 1. Turn the power off and on and try the command again.
2. Replace the CDU main board if the same symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 529


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
4D02800 Reading EEPROM failed. 1. Turn the power off and on and try the command again.
2. Remove the cassette and put it back
3. Relace the main board or the cassettee if the same symtom recurs.

4D01600 Note DB Encryption failed. 1. Turn the power off and on and check the DB file.
2. If the file is proper, replace the USB cable and check again.
3. Replace the CDU main board if the same symptom recurs.
4D01500 Note DB Write error. 1. Turn the power off and on and check the DB file.
2. If the file is proper, replace the USB cable and check again.
3. Replace the CDU main board if the same symptom recurs.
4D01000 NAND Flash R/W Error. 1. Turn the power off and on and try the command again.
2. Replace the CDU main board if the same symptom recurs.
4CC2300 USB CRC error. 1. Turn the power off and on and check that it operates normally.
2. If it doesn't, replace the USB cable and check again.
3. Replace the CDU main board if the same symptom recurs.
4CC2200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
4C02900 Writing EEPROM failed. 1. Turn the power off and on and try the command again.
2. Remove the cassette and put it back
3. Replace Cassette #6 if the same symptom recurs.
4C02800 Reading EEPROM failed. 1. Turn the power off and on and try the command again.
2. Replace the CDU main board if the same symptom recurs.
4BC2300 USB CRC error. 1. Turn the power off and on and check that it operates normally.
2. If it doesn't, replace the USB cable and check again.
3. Replace the CDU main board if the same symptom recurs.
4BC2200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
4B6AA00 Cassette Index is invalid. 1. Set it to a valid index.
2. Replace the cassette if setting is impossible.
4B6A800 Cassette Ready Pickup not completed within 12 1. Remove Cassette #6 and check the inside of it.
seconds. 2. Check that notes are set correctly.
3. Check the PP part for any damage and that it is correctly aligned.
4. Replace Cassette #6 if the same symptom recurs.

4B6A500 The cassette ID does not match. 1. Remove Cassette #6 and put it back.
2. Check the cassette#6 setting.
3. Replace Cassette #6 if the same symptom recurs.
4B6A400 The cassette serial number does not match. 1. Remove Cassette #6 and put it back.
2. Check the cassette#6 setting.
3. Replace Cassette #6 if the same symptom recurs.
4B6A300 Invalid cassette ID. 1. Remove Cassette #6 and put it back.
2. Check the cassette#6 setting.
3. Replace Cassette #6 if the same symptom recurs.
4B62900 Writing EEPROM failed. 1. Turn the power off and on and try the command again.
2. Remove the cassette and put it back
3. Replace Cassette #6 if the same symptom recurs.
4B62800 Reading EEPROM failed. 1. Turn the power off and on and try the command again.
2. Remove the cassette and put it back
3. Replace Cassette #6 if the same symptom recurs.
4B62200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
4B61200 Invalid cassette serial number. 1. Remove the Cassette and put it back.
2. Check the cassette serial number.
3. Replace the Cassette #6 if the same symptom recurs.
4B5AA00 Cassette Index is invalid. 1. Set it to a valid index.
2. Replace the cassette if setting is impossible.
4B5A800 Cassette Ready Pickup not completed within 12 1. Remove Cassette #5 and check the inside of it.
seconds. 2. Check that notes are set correctly.
3. Check the PP part for any damage and that it is correctly aligned.
4. Replace Cassette #5 if the same symptom recurs.

4B5A500 The cassette ID does not match. 1. Remove Cassette #5 and put it back.
2. Check the cassette#5 setting.
3. Replace Cassette #5 if the same symptom recurs.
4B5A400 The cassette serial number does not match. 1. Remove Cassette #5 and put it back.
2. Check the cassette#5 setting.
3. Replace Cassette #5 if the same symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 530


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
4B5A300 Invalid cassette ID. 1. Remove Cassette #5 and put it back.
2. Check the cassette#5 setting.
3. Replace Cassette #5 if the same symptom recurs.
4B52900 Writing EEPROM failed. 1. Turn the power off and on and try the command again.
2. Remove the cassette and put it back
3. Replace Cassette #5 if the same symptom recurs.
4B52800 Reading EEPROM failed. 1. Turn the power off and on and try the command again.
2. Remove the cassette and put it back
3. Replace Cassette #5 if the same symptom recurs.
4B52200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
4B51200 Invalid cassette serial number. 1. Remove the Cassette and put it back.
2. Check the cassette serial number.
3. Replace the Cassette #5 if the same symptom recurs.
4B4AA00 Cassette Index is invalid. 1. Set it to a valid index.
2. Replace the cassette if setting is impossible.
4B4A800 Cassette Ready Pickup not completed within 12 1. Remove Cassette #4 and check the inside of it.
seconds. 2. Check that notes are set correctly.
3. Check the PP part for any damage and that it is correctly aligned.
4. Replace Cassette #4 if the same symptom recurs.

4B4A500 The cassette ID does not match. 1. Remove Cassette #4 and put it back.
2. Check the cassette#4 setting.
3. Replace Cassette #4 if the same symptom recurs.
4B4A400 The cassette serial number does not match. 1. Remove Cassette #4 and put it back.
2. Check the cassette#4 setting.
3. Replace Cassette #4 if the same symptom recurs.
4B4A300 Invalid cassette ID. 1. Remove Cassette #4 and put it back.
2. Check the cassette#4 setting.
3. Replace Cassette #4 if the same symptom recurs.
4B42900 Writing EEPROM failed. 1. Turn the power off and on and try the command again.
2. Remove the cassette and put it back
3. Replace Cassette #4 if the same symptom recurs.
4B42800 Reading EEPROM failed. 1. Turn the power off and on and try the command again.
2. Remove the cassette and put it back
3. Replace Cassette #4 if the same symptom recurs.
4B42200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
4B41200 Invalid cassette serial number. 1. Remove the Cassette and put it back.
2. Check the cassette serial number.
3. Replace the Cassette #4 if the same symptom recurs.
4B3AA00 Cassette Index is invalid. 1. Set it to a valid index.
2. Replace the cassette if setting is impossible.
4B3A800 Cassette Ready Pickup not completed within 12 1. Remove Cassette #3 and check the inside of it.
seconds. 2. Check that notes are set correctly.
3. Check the PP part for any damage and that it is correctly aligned.
4. Replace Cassette #3 if the same symptom recurs.

4B3A500 The cassette ID does not match. 1. Remove Cassette #3 and put it back.
2. Check the cassette#3 setting.
3. Replace Cassette #3 if the same symptom recurs.
4B3A400 The cassette serial number does not match. 1. Remove Cassette #3 and put it back.
2. Check the cassette#3 setting.
3. Replace Cassette #3 if the same symptom recurs.
4B3A300 Invalid cassette ID. 1. Remove Cassette #3 and put it back.
2. Check the cassette#3 setting.
3. Replace Cassette #3 if the same symptom recurs.
4B32900 Writing EEPROM failed. 1. Turn the power off and on and try the command again.
2. Remove the cassette and put it back
3. Replace Cassette #3 if the same symptom recurs.
4B32800 Reading EEPROM failed. 1. Turn the power off and on and try the command again.
2. Remove the cassette and put it back
3. Replace Cassette #3 if the same symptom recurs.
4B32200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
4B31200 Invalid cassette serial number. 1. Remove the Cassette and put it back.
2. Check the cassette serial number.
3. Replace the Cassette #3 if the same symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 531


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
4B2AA00 Cassette Index is invalid. 1. Set it to a valid index.
2. Replace the cassette if setting is impossible.
4B2A800 Cassette Ready Pickup not completed within 12 1. Remove Cassette #2 and check the inside of it.
seconds. 2. Check that notes are set correctly.
3. Check the PP part for any damage and that it is correctly aligned.
4. Replace Cassette #2 if the same symptom recurs.

4B2A500 The cassette ID does not match. 1. Remove Cassette #2 and put it back.
2. Check the cassette#2 setting.
3. Replace Cassette #2 if the same symptom recurs.
4B2A400 The cassette serial number does not match. 1. Remove Cassette #2 and put it back.
2. Check the cassette#2 setting.
3. Replace Cassette #2 if the same symptom recurs.
4B2A300 Invalid cassette ID. 1. Remove Cassette #2 and put it back.
2. Check the cassette#2 setting.
3. Replace Cassette #2 if the same symptom recurs.
4B22900 Writing EEPROM failed. 1. Turn the power off and on and try the command again.
2. Remove the cassette and put it back
3. Replace Cassette #2 if the same symptom recurs.
4B22800 Reading EEPROM failed. 1. Turn the power off and on and try the command again.
2. Remove the cassette and put it back
3. Replace Cassette #2 if the same symptom recurs.
4B22200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
4B21200 Invalid cassette serial number. 1. Remove the Cassette and put it back.
2. Check the cassette serial number.
3. Replace the Cassette #2 if the same symptom recurs.
4B1AA00 Cassette Index is invalid. 1. Set it to a valid index.
2. Replace the cassette if setting is impossible.
4B1A800 Cassette Ready Pickup not completed within 12 1. Remove Cassette #1 and check the inside of it.
seconds. 2. Check that notes are set correctly.
3. Check the PP part for any damage and that it is correctly aligned.
4. Replace Cassette #1 if the same symptom recurs.

4B1A500 The cassette ID does not match. 1. Remove Cassette #1 and put it back.
2. Check the cassette#1 setting.
3. Replace Cassette #1 if the same symptom recurs.
4B1A400 The cassette serial number does not match. 1. Remove Cassette #1 and put it back.
2. Check the cassette#1 setting.
3. Replace Cassette #1 if the same symptom recurs.
4B1A300 Invalid cassette ID. 1. Remove Cassette #1 and put it back.
2. Check the cassette#1 setting.
3. Replace Cassette #1 if the same symptom recurs.
4B12900 Writing EEPROM failed. 1. Turn the power off and on and try the command again.
2. Remove the cassette and put it back
3. Replace Cassette #1 if the same symptom recurs.
4B12800 Reading EEPROM failed. 1. Turn the power off and on and try the command again.
2. Remove the cassette and put it back
3. Replace Cassette #1 if the same symptom recurs.
4B12200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
4B11200 Invalid cassette serial number. 1. Remove the Cassette and put it back.
2. Check the cassette serial number.
3. Replace the Cassette #1 if the same symptom recurs.
4B0AA00 Cassette Index is invalid. 1. Set it to a valid index again.
2. Replace the cassette if setting is impossible.
4B0A800 Cassette Ready Pickup not completed within 12 1. Remove the cassette and check the inside of it.
seconds. 2. Check that notes are set correctly.
3. Check the PP part for any damage and that it is correctly aligned.
4. Replace the Cassette if the same symptom recurs.

4B0A700 Setting request made to an invalid cassette 1. Check the cassette for correct mounting.
2. Check the cassette connection.
3. Mount it again and try cassette setting again.
4. Replace the Cassette if the same symptom recurs.
4B0A500 The cassette ID does not match. "1. Remove the cassette and insert it back to system.2. Check whether the
cassette ID setting is correct, such as denomination and serial number by using
TM.3. Replace the cassette if the same error continues."

© Hyosung TNS Inc. All Rights Reserved. 532


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
4B0A400 The cassette serial number does not match. 1. Remove the Cassette and put it back.
2. Check the cassette setting.
3. Replace the Cassette if the same symptom recurs.
4B0A300 Invalid cassette ID. 1. Remove the Cassette and put it back.
2. Check the cassette setting.
3. Replace the Cassette if the same symptom recurs.
4B01200 Invalid cassette serial number. 1. Remove the Cassette and put it back.
2. Check the cassette serial number.
3. Replace the Cassette if the same symptom recurs.
4AC2300 USB CRC error. 1. Turn the power off and on and check that it operates normally.
2. If it doesn't, replace the USB cable and check again.
3. Replace the CDU main board if the same symptom recurs.
4AC2200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
4AC2100 Invalid CDU10 setting data received. 1. Check the setting information and set again.
2. Turn the power off and on and try again.
4A02900 Writing EEPROM failed. 1. Turn the power off and on and try the command again.
2. Replace the CDU main board if the same symptom recurs.
4A02800 Reading EEPROM failed. 1. Turn the power off and on and try the command again.
2. Replace the CDU main board if the same symptom recurs.
4A02100 Invalid CDU10 setting data received. 1. Check the setting information and set again.
2. Try again after power off and on.
49C2300 USB CRC error. 1. Turn the power off and on and check that it operates normally.
2. If it doesn't, replace the USB cable and check again.
3. Replace the CDU main board if the same symptom recurs.
49C2200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
4992A00 Incorrect CDU 10 setting. 1. Check CDU information and set again.
2. Turn the power off and on and try the command again.
3. Replace the CDU main board if the same symptom recurs.
4992200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
4982A00 Incorrect CDU 10 setting. 1. Check CDU information and set again.
2. Turn the power off and on and try the command again.
3. Replace the CDU main board if the same symptom recurs.
490B300 Shutter closing immediately after open success. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
(caused by motor step-out) wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Check the motor (HM06) for normal operation.
4. Replace the throad module if the same symptom recurs.

490B200 The two shutter sensors have darkened at the same 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
time. wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Replace the throad module if the same symptom recurs.

490B100 Shutter Open Error. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Check the motor (HM06) for normal operation.
4. Check the gap between the shutter and the bezel. (0.5mm or more)
5. Replace the throad module if the same symptom recurs.

490B000 Shutter Close Error. "1. Clean if any contamination on the HS017 and HS023 sensors and check for any
contamination and whether the assembly condition of them is firm and tight.2.
Check whether HS017 and HS023 sensor cables connections firm and tight.3.
Check whether the motor (HM06) is working during initialization through supervisor
function in VDM.4. Check whether the gap between the shutter and the bezel is
less than 0.5mm.5. Replace the throat module if the same error continues."

4902A00 Incorrect CDU 10 setting. 1. Check CDU information and set again.
2. Turn the power off and on and try the command again.
3. Replace the CDU main board if the same symptom recurs.
48C2300 USB CRC error. 1. Turn the power off and on and check that it operates normally.
2. If it doesn't, replace the USB cable and check again.
3. Replace the CDU main board if the same symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 533


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
48C2200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
4802B00 Automatic illumination failed. 1. Check the sensor for any contamination (residual notes/foreign materials) and
clean it if necessary.
2. Check the sensor cable connection.
3. Replace the sensor if the measures under 1 and 2 above fail.
4. Replace the CDU main board if the same symptom recurs.
46C2300 USB CRC error. 1. Turn the power off and on and check that it operates normally.
2. If it doesn't, replace the USB cable and check again.
3. Replace the CDU main board if the same symptom recurs.
46C2200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
4692A00 Incorrect CDU 10 setting. 1. Check CDU information and set again.
2. Turn the power off and on and try the command again.
3. Replace the CDU main board if the same symptom recurs.
4692200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
468EB00 HS004 JAM. 1. Remove the jam from the entrance of the reject box.
2. Check the HS004 Sensor cable.
3. Clean the sensor part.
4689300 SOL002 Gate Act-Off Error. 1. Remove the jam from the Reject/Retract box.
2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal operation.
4. Check the HS022 Sensor for any contamination and any losse or wrong
assembly.
4. Replace the main body if the same symptom recurs.
4689000 SOL002 did not "ON" operate. (Sensor is not able to 1. Remove the jam from the Reject/Retract box.
confirm.) 2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal operation.
4. Check the HS022 Sensor for any contamination and any losse or wrong
assembly.
5. Replace the main body if the same symptom recurs.
4688700 Carriage BF Stopper Move time out - No response as 1. Turn the power off and on and check that it operates normally.
to whether the action was successful or not. 2. Replace the CDU main board if the same symptom recurs.
4688500 Carriage Home Position time out - No response as to 1. Turn the power off and on and check that it operates normally.
whether the action was successful or not. 2. Replace the CDU main board if the same symptom recurs.
4688000 Time out at starting - No response as to whether the 1. Turn the power off and on and check that it operates normally.
action was successful or not. 2. Replace the CDU main board if the same symptom recurs.
4687500 Notes missing from inside the carriage. 1. Check that dispensed notes have been picked up by the customer.
2. Check HS005 for any loose or wrong assembly.
3. Replace the main body if the same symptom recurs.

4687400 BF stopper failure. 1. Check HS016 for any contamination and any losse or wrong assembly.
2. Check the cable connection at HS016.
3. Check the BF Stopper Motor(HM05) for normal operation.
4. Replace the main body if the same symptom recurs.

4687300 Error in the operation of the carriage driving motor. 1. Check HS009,HS010,HS011 and HS020 for any contamination and any losse or
(timeout) wrong assembly.
2. Check the cable connection at HS009,HS010,HS011 and HS020.
3. Check the carriage motor (HM03) for normal operation.
4. Replace the main body if the same symptom recurs.

4687100 No carriage within the rotor. 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensor (HS020) and check
for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4686900 Rotor movement error. (Timeout) 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensor (HS020) and check
for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.

© Hyosung TNS Inc. All Rights Reserved. 534


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
4686500 The carriage is not in an appropriate position to 1. Remove jam from the rotor.
execute the command. 2. Remove any contamination from the home position sensors (HS007,HS008) and
check for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4686400 Rotor failed to move to Retract position. 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensors (HS007,HS008) and
check for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4686300 Rotor failed to move to Center Delivery position. 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensors (HS007,HS008) and
check for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4686200 Rotor failed to move to Rear Delivery position. 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensors (HS007,HS008) and
check for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4686100 Rotor failed to move to Front Delivery position. 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensors (HS007,HS008) and
check for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4686000 Rotor failed to return home position. 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensors (HS007,HS008) and
check for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4682A00 Incorrect CDU 10 setting. 1. Check CDU information and set again.
2. Turn the power off and on and try the command again.
3. Replace the CDU main board if the same symptom recurs.
4682200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
467ED00 HS004 Light JAM. 1. Open the double detecting sensor guide and reject guide section and remove
the jam.
2. Remove the jam from the reject and retract path.
3. Check the reject gate and HS001 for anything protruding from them and make
adjustment if necessary.
4. Check the tension of the moving path.
5. Clean the moving path.
4672200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
460ED00 HS004 Light JAM. 1. Open the double detecting sensor guide and reject guide section and remove
the jam.
2. Remove the jam from the reject and retract path.
3. Check the reject gate and HS001 for anything protruding from them and make
adjustment if necessary.
4. Check the tension of the moving path.
5. Clean the moving path.
460EC00 HS001 Light JAM. 1. Open the double detecting sensor guide and reject guide section and remove
the jam.
2. Remove the jam from the reject and retract path.
3. Check the reject gate and HS001 for anything protruding from them and make
adjustment if necessary.
4. Check the tension of the moving path.
5. Clean the moving path.
460EB00 HS004 JAM. 1. Remove the jam from the entrance of the reject box.
2. Check the HS004 Sensor cable.
3. Clean the sensor part.

© Hyosung TNS Inc. All Rights Reserved. 535


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
460EA00 HS001 JAM. 1. Remove the jam from the Reject Gate.
2. Check the HS001 Sensor cable.
3. Clean the sensor part.
460B200 The two shutter sensors have darkened at the same 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
time. wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Replace the throad module if the same symptom recurs.

460B000 Shutter Close Error. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Check the motor (HM06) for normal operation.
4. Check the gap between the shutter and the bezel. (0.5mm or more)
5. Replace the throad module if the same symptom recurs.

4609300 SOL002 Gate Act-Off Error. 1. Remove the jam from the Reject/Retract box.
2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal operation.
4. Check the HS022 Sensor for any contamination and any losse or wrong
assembly.
4. Replace the main body if the same symptom recurs.
4609100 NO RJRT box. 1. Check that the Reject/Retract box is in place.
2. Check the HS019 Sensor for normal operation and any losse or wrong
assembly.
3. Check HS019 cable connection.
4. Replace the main body if the same symptom recurs.
4608700 Carriage BF Stopper Move time out - No response as 1. Turn the power off and on and check that it operates normally.
to whether the action was successful or not. 2. Replace the CDU main board if the same symptom recurs.
4608500 Carriage Home Position time out - No response as to 1. Turn the power off and on and check that it operates normally.
whether the action was successful or not. 2. Replace the CDU main board if the same symptom recurs.
4608000 Time out at starting - No response as to whether the 1. Turn the power off and on and check that it operates normally.
action was successful or not. 2. Replace the CDU main board if the same symptom recurs.
4602A00 Incorrect CDU 10 setting. 1. Check CDU information and set again.
2. Turn the power off and on and try the command again.
3. Replace the CDU main board if the same symptom recurs.
45C2300 USB CRC error. 1. Turn the power off and on and check that it operates normally.
2. If it doesn't, replace the USB cable and check again.
3. Replace the CDU main board if the same symptom recurs.
45C2200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
4592A00 Incorrect CDU 10 setting. 1. Check CDU information and set again.
2. Turn the power off and on and try the command again.
3. Replace the CDU main board if the same symptom recurs.
4588000 Time out at starting - No response as to whether the 1. Turn the power off and on and check that it operates normally.
action was successful or not. 2. Replace the CDU main board if the same symptom recurs.
4587800 Not a location for feed out. 1. Check HS011 for any contamination and any losse or wrong assembly.
2. Check the HS011 cable for any loose or wrong assembly.
3. Replace the main body if the same symptom recurs.

4587600 Carriage Feed Time out. 1. Check the HM04 motor for normal operation.
2. Check HS013 for any contamination or loose or wrong assembly.
3. Check the HS013 cable for any loose or wrong assembly.

4582A00 Incorrect CDU 10 setting. 1. Check CDU information and set again.
2. Turn the power off and on and try the command again.
3. Replace the CDU main board if the same symptom recurs.
4582200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
450B300 Shutter closing immediately after open success. "1. Clean if any contamination on the HS017 and HS023 sensors and check for any
(caused by motor step-out) contamination and whether the assembly condition of them is firm and tight.2.
Check whether HS017 and HS023 sensor cables connections firm and tight.3.
Check whether the motor (HM06) is working during initialization through supervisor
function in VDM.4. Replace the throat module if the same error continues."

© Hyosung TNS Inc. All Rights Reserved. 536


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
450B200 The two shutter sensors have darkened at the same 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
time. wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Replace the throad module if the same symptom recurs.

450B100 Shutter Open Error. "1. Clean any residue or contamination on HS017 and HS023 sensors and check
whether the assembly condition of them is firm and tight.2. Check whether the
cable connections of HS017 and HS023 are firm and tight.3. Check whether the
motor (HM06) is working during initialization through supervisor function in VDM.4.
Check whether the gap between the shutter and the bezel is less than 0.5mm.5.
Replace the throat module if the same error continues."

450B000 Shutter Close Error. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Check the motor (HM06) for normal operation.
4. Check the gap between the shutter and the bezel. (0.5mm or more)
5. Replace the throad module if the same symptom recurs.

4507800 Not a location for feed out. 1. Check HS011 for any contamination and any losse or wrong assembly.
2. Check the HS011 cable for any loose or wrong assembly.
3. Replace the main body if the same symptom recurs.

4502A00 Incorrect CDU 10 setting. 1. Check CDU information and set again.
2. Turn the power off and on and try the command again.
3. Replace the CDU main board if the same symptom recurs.
44C2300 USB CRC error. 1. Turn the power off and on and check that it operates normally.
2. If it doesn't, replace the USB cable and check again.
3. Replace the CDU main board if the same symptom recurs.
44C2200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
4492A00 Incorrect CDU 10 setting. 1. Check CDU information and set again.
2. Turn the power off and on and try the command again.
3. Replace the CDU main board if the same symptom recurs.
4488000 Time out at starting - No response as to whether the 1. Turn the power off and on and check that it operates normally.
action was successful or not. 2. Replace the CDU main board if the same symptom recurs.
4487900 The CRG has failed to move to Present. 1. Check HS011 for any contamination and any losse or wrong assembly.
2. Check the HS011 cable for any loose or wrong assembly.
3. Check the carriage motor (HM03) for normal operation.
4. Replace the main body if the same symptom recurs.

4487500 Notes missing from inside the carriage. 1. Check HS005 for any loose or wrong assembly.
2. Check HS013 and HS 014 for any loose or wrong assembly.
3. Check HS011 for any loose or wrong assembly.
4. Replace the main body if the same symptom recurs.
4487300 Error in the operation of the carriage driving motor. 1. Check HS009,HS010,HS011 and HS020 for any contamination and any losse or
(timeout) wrong assembly.
2. Check the cable connection at HS009,HS010,HS011 and HS020.
3. Check the carriage motor (HM03) for normal operation.
4. Replace the main body if the same symptom recurs.

4487100 No carriage within the rotor. 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensor (HS020) and check
for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4486900 Rotor movement error. (Timeout) 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensor (HS020) and check
for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.

© Hyosung TNS Inc. All Rights Reserved. 537


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
4486500 The carriage is not in an appropriate position to 1. Remove jam from the rotor.
execute the command. 2. Remove any contamination from the home position sensors (HS007,HS008) and
check for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4486400 Rotor failed to move to Retract position. 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensors (HS007,HS008) and
check for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4486300 Rotor failed to move to Center Delivery position. 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensors (HS007,HS008) and
check for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4486200 Rotor failed to move to Rear Delivery position. 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensors (HS007,HS008) and
check for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4486100 Rotor failed to move to Front Delivery position. 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensors (HS007,HS008) and
check for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4486000 Rotor failed to return home position. 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensors (HS007,HS008) and
check for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4482A00 Incorrect CDU 10 setting. 1. Check CDU information and set again.
2. Turn the power off and on and try the command again.
3. Replace the CDU main board if the same symptom recurs.
4482200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
440B200 The two shutter sensors have darkened at the same 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
time. wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Replace the throad module if the same symptom recurs.

440B000 Shutter Close Error. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Check the motor (HM06) for normal operation.
4. Check the gap between the shutter and the bezel. (0.5mm or more)
5. Replace the throad module if the same symptom recurs.

4408000 Time out at starting - No response as to whether the 1. Turn the power off and on and check that it operates normally.
action was successful or not. 2. Replace the CDU main board if the same symptom recurs.
4402A00 Incorrect CDU 10 setting. 1. Check CDU information and set again.
2. Turn the power off and on and try the command again.
3. Replace the CDU main board if the same symptom recurs.
43C2300 USB CRC error. 1. Check that it operates normally after power off and on.
2. If it doesn't, replace the USB cable and check again.
3. Replace the CDU main board if the same symptom recurs.
43C2200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
4392A00 Incorrect CDU 10 setting. 1. Check CDU information and set again.
2. Turn the power off and on and try the command again.
3. Replace the CDU main board if the same symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 538


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
438B300 Shutter closing immediately after open success. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
(caused by motor step-out) wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Check the motor (HM06) for normal operation.
4. Replace the throad module if the same symptom recurs.

438B200 The two shutter sensors have darkened at the same 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
time. wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Replace the throad module if the same symptom recurs.

438B100 Shutter Open Error. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Check the motor (HM06) for normal operation.
4. Check the gap between the shutter and the bezel. (0.5mm or more)
5. Replace the throad module if the same symptom recurs.

4388000 Time out at starting - No response as to whether the 1. Turn the power off and on and check that it operates normally.
action was successful or not. 2. Replace the CDU main board if the same symptom recurs.
4387400 BF stopper failure. 1. Check HS016 for any contamination and any losse or wrong assembly.
2. Check the cable connection at HS016.
3. Check the BF Stopper Motor(HM05) for normal operation.
4. Replace the main body if the same symptom recurs.

4387300 Error in the operation of the carriage driving motor. 1. Check HS009,HS010,HS011 and HS020 for any contamination and any losse or
(timeout) wrong assembly.
2. Check the cable connection at HS009,HS010,HS011 and HS020.
3. Check the carriage motor (HM03) for normal operation.
4. Replace the main body if the same symptom recurs.

4387100 No carriage within the rotor. 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensor (HS020) and check
for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4382A00 Incorrect CDU 10 setting. 1. Check CDU information and set again.
2. Turn the power off and on and try the command again.
3. Replace the CDU main board if the same symptom recurs.
4382200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
430B300 Shutter closing immediately after open success. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
(caused by motor step-out) wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Check the motor (HM06) for normal operation.
4. Replace the throad module if the same symptom recurs.

430B200 The two shutter sensors have darkened at the same 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
time. wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Replace the throad module if the same symptom recurs.

430B100 Shutter Open Error. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Check the motor (HM06) for normal operation.
4. Check the gap between the shutter and the bezel. (0.5mm or more)
5. Replace the throad module if the same symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 539


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
430B000 Shutter Close Error. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Check the motor (HM06) for normal operation.
4. Check the gap between the shutter and the bezel. (0.5mm or more)
5. Replace the throad module if the same symptom recurs.

4308000 Time out at starting - No response as to whether the 1. Turn the power off and on and check that it operates normally.
action was successful or not. 2. Replace the CDU main board if the same symptom recurs.
4302A00 Incorrect CDU 10 setting. 1. Check CDU information and set again.
2. Turn the power off and on and try the command again.
3. Replace the CDU main board if the same symptom recurs.
42C2300 USB CRC error. 1. Turn the power off and on and check that it operates normally.
2. If it doesn't, replace the USB cable and check again.
3. Replace the CDU main board if the same symptom recurs.
42C2200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
4299200 Solenoid 2 Echo Error. 1. Check the solenoid (SOL2) cable connection.
2. Check the solenoid (SOL2) for any loose or wrong assembly.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the main body if the same symptom recurs.
4294B00 HS004 jam prior to dispense. "1. Remove if any jam from the entrance of reject box.2. Clean if any contamination
on HS004 sensor.3. Replace the CDU main board if the same error continues.4.
Replace the main body even if the new main board doesn't fix the error."

4292A00 Incorrect CDU 10 setting. 1. Check CDU information and set again.
2. Turn the power off and on and try the command again.
3. Replace the CDU main board if the same symptom recurs.
4292200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
4289300 SOL002 Gate Act-Off Error. 1. Remove the jam from the Reject/Retract box.
2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal operation.
4. Check the HS022 Sensor for any contamination and any losse or wrong
assembly.
4. Replace the main body if the same symptom recurs.
4289000 SOL002 did not "ON" operate. (Sensor is not able to 1. Remove the jam from the Reject/Retract box.
confirm.) 2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal operation.
4. Check the HS022 Sensor for any contamination and any losse or wrong
assembly.
5. Replace the main body if the same symptom recurs.
4288700 Carriage BF Stopper Move time out - No response as 1. Turn the power off and on and check that it operates normally.
to whether the action was successful or not. 2. Replace the CDU main board if the same symptom recurs.
4288500 Carriage Home Position time out - No response as to 1. Turn the power off and on and check that it operates normally.
whether the action was successful or not. 2. Replace the CDU main board if the same symptom recurs.
4288300 Carriage Grab operating time out - No response as to 1. Turn the power off and on and check that it operates normally.
whether the action was successful or not. 2. Replace the CDU main board if the same symptom recurs.
4288100 Cassette operating time out - No response as to 1. Turn the power off and on and check that it operates normally.
whether the action was successful or not. 2. Replace the CDU main board if the same symptom recurs.
4288000 Time out at starting - No response as to whether the 1. Turn the power off and on and check that it operates normally.
action was successful or not. 2. Replace the CDU main board if the same symptom recurs.
4287A00 Not a note of the size that can be handled by the BF 1. Check the note class setting.
stopper. 2. Conduct calibration again for the note class.
4287500 Notes missing from inside the carriage. 1. Check HS005 for any loose or wrong assembly.
2. Check HS013 and HS 014 for any loose or wrong assembly.
3. Check HS011 for any loose or wrong assembly.
4. Replace the main body if the same symptom recurs.
4287400 BF stopper failure. 1. Check HS016 for any contamination and any losse or wrong assembly.
2. Check the cable connection at HS016.
3. Check the BF Stopper Motor(HM05) for normal operation.
4. Replace the main body if the same symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 540


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
4287300 Error in the operation of the carriage driving motor. "1. Clean if any contamination of HS009,HS010,HS011 and HS020 and check
(timeout) whether the assembly condition of them is firm and tight.2. Check whether the
cable connections of HS009,HS010,HS011 and HS020 are firm and tight.3. Check
whether the carriage motor (HM03) is working during initialization through
supervisor function in VDM.4. Replace the main body if the same error continues."

4287100 No carriage within the rotor. 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensor (HS020) and check
for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4286900 Rotor movement error. (Timeout) 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensor (HS020) and check
for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4286500 The carriage is not in an appropriate position to 1. Remove jam from the rotor.
execute the command. 2. Remove any contamination from the home position sensors (HS007,HS008) and
check for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4286400 Rotor failed to move to Retract position. 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensors (HS007,HS008) and
check for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4286300 Rotor failed to move to Center Delivery position. 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensors (HS007,HS008) and
check for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4286200 Rotor failed to move to Rear Delivery position. 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensors (HS007,HS008) and
check for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4286100 Rotor failed to move to Front Delivery position. 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensors (HS007,HS008) and
check for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4286000 Rotor failed to return home position. 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensors (HS007,HS008) and
check for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4282A00 Incorrect CDU 10 setting. 1. Check CDU information and set again.
2. Turn the power off and on and try the command again.
3. Replace the CDU main board if the same symptom recurs.
4282200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
427ED00 HS004 Light JAM. 1. Open the double detecting sensor guide and reject guide section and remove
the jam.
2. Remove the jam from the reject and retract path.
3. Check the reject gate and HS001 for anything protruding from them and make
adjustment if necessary.
4. Check the tension of the moving path.
5. Clean the moving path.

© Hyosung TNS Inc. All Rights Reserved. 541


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
427EC00 HS001 Light JAM. 1. Open the double detecting sensor guide and reject guide section and remove
the jam.
2. Check the reject gate and HS001 for anything protruding from them and make
adjustment if necessary.
3. Check the tension of the moving path.
4. Clean the moving path.
427EA00 HS001 JAM. 1. Remove the jam from the Reject Gate.
2. Check the HS001 Sensor cable.
3. Clean the sensor part.
427E900 HS002B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
427E800 HS002A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
427E700 HS003B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003B Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
427E600 HS003A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003A Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
427E500 HS101 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS101 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
427E400 HS201 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS201 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
427E300 HS301 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS301 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
427E200 HS401 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS401 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
427E100 HS501 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS501 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
427E000 HS601 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS601 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
427DA00 Values for HS002A and HS002B are outside the 1. Check the double detecting sensor guide for correct locking.
available range. 2. Clean the double detecting sensor section and conduct calibration.

427D900 Large gap between HS003A and HS003B. 1. Check the note condition.
2. If they are OK, clean the sensor section and conduct auto-dimming.
(Automatically run during initialization)
4275E00 Outside the Double Detecting Sensor maximum value. 1. Check the double detecting sensor (HS002) cable assembly.
2. Remove contamination from the double detecting sensor (HS002).
3. Replace the CDU main board if the same symptom recurs.
4. Replace the main body if the measure under 3 fails.

4275D00 Outside the Double Detecting Sensor minimum value. 1. Check the double detecting sensor (HS002) cable assembly.
2. Remove contamination from the double detecting sensor (HS002).
3. Replace the CDU main board if the same symptom recurs.
4. Replace the main body if the measure under 3 fails.

4275C00 Double Detecting Sensor Unplug Error. 1. Check the double detecting sensor (HS002) cable assembly.
2. Replace the CDU main board if the same symptom recurs.
3. Replace the main body if the measure under 2 fails.
4275800 Reject Gate Solenoid Echo Error. 1. Check the Reject Gate for any lose or incorrect assembly.
2. Check the solenoid (SOL1) cable connection.
3. Replace the main body if the same symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 542


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
4275700 Synchro buffer exceeded for the Reject Gate. (The 1. Check the Reject Gate for any lose or incorrect assembly.
maximum number of notes that can receive synchro 2. Check the solenoid (SOL1) cable connection.
buffer for gate control is 3.) 3. Replace the main body if the same symptom recurs.
4275600 Constant speed error from the main motor. (deviating 1. Open SF12/SF34 and remove the jam from the moving path.
from the constant speed during operation) 2. Remove the jam from the entrance of the reject box.
3. Remove all cassettes and remove any residual notes from the feed modules.
4. Check the connection of the main motor (HM001) cable.
5. Check the HS015 Sensor cable.
6. Replace the main body if the same symptom recurs.

4275500 Constant speed error at the main motor. (not 1. Open SF12/SF34 and remove the jam from the moving path.
completing operation within 20 seconds from initial and 2. Remove the jam from the entrance of the reject box.
110 seconds from dispense) 3. Remove all cassettes and remove any residual notes from the feed modules.
4. Check the connection of the main motor (HM001) cable.
5. Check the HS015 Sensor cable.
6. Replace the main body if the same symptom recurs.

4274A00 HS001 JAM. 1. Remove the jam from the Reject Gate.
2. Remove contamination from the HS001 sensor.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the main body if the measure under 3 fails.
4274900 HS003 JAM. 1. Remove the jam from the SF12 moving path.
2. Remove contamination from the HS003 sensor.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the SF12 module if the measure under 3 fails.
4272200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
426E900 HS002B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
426E800 HS002A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
426E700 HS003B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003B Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
426E600 HS003A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003A Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
426E500 HS101 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS101 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
426E400 HS201 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS201 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
426E300 HS301 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS301 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
426E200 HS401 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS401 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
426E100 HS501 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS501 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
426E000 HS601 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS601 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
426D600 Note Size Min/Max Error. 1. Check the note size : Acceptable range 60 to 80
2. Conduct note class setting via calibration or note class DB if the notes are ok

426D500 Note Size No Set Error. 1. Conduct note class setting via calibration or note class DB.

© Hyosung TNS Inc. All Rights Reserved. 543


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
426D400 More stacked than requesteded for the dispensing. 1. Check sensors HS001, HS003 and HS004.
2. Remove cassette#6 and check note setting.
3. Check the operation of SF56 note separation solenoid. (SOL8)
4. Check the separation motor (HM9) for any abnormal action. (i.e. noise)
5. Replace Cassette #6 if the same symptom recurs.
6. Replace the SF56 if the measure under 5 fails.
7. Replace the main borad if the measure under 6 fails.

426D200 Ten or more times of error in dispensing retrial. 1. Remove Cassette #6 and check note setting.
2. Check the operation of SF56 note separation solenoid. (SOL8)
3. Check the separation motor (HM9) for any abnormal action. (i.e. noise)
4. Replace Cassette #6 if the same symptom recurs.
5. Replace the SF56 if the measure under 4 fails.

426CD00 Cassette displaced during dispensing. 1. Remove Cassette #6 and put it back.
2. Check the cassette#6 for correct locking.
426CC00 Total rejection count is 20 or more. 1. Remove Cassette #6 and check note setting.
2. Check the operation of SF56 note separation solenoid. (SOL8)
3. Check the separation motor (HM9) for any abnormal action. (i.e. noise)
4. Replace Cassette #6 if the same symptom recurs.
5. Replace the SF56 if the measure under 4 fails.

426CB00 Continuous rejection by thin notes. 1. Check the rejected notes.


2. Clean the double detecting sensor section and conduct sensor calibration if
nothing wrong with the notes.
3. Replace the main body if the same symptom recurs.
426CA00 Continuous rejection by the notes from invalid cassette 1. Remove Cassette #6 and check note setting.
that has not been designated. 2. Check the operation of SF56 note separation solenoid (SOL8).
3. Replace SF56 if the same symptom recurs.

426C900 Continuous rejection by invalid thickness notes. 1. Check the rejected notes.
2. Clean the double detecting sensor section and conduct sensor calibration if
nothing wrong with the notes.
3. Replace the main body if the same symptom recurs.
426C800 Continuous rejection by unknown reason. 1. Remove Cassette #6 and check note setting.
2. Check the operation of SF56 note separation solenoid (SOL8).
3. Replace Cassette #6 if the same symptom recurs.
4. Replace the SF56 module if the measure under 3 fails.

426C700 Continuous rejection by perforated notes. 1. Remove Cassette #6 and check note setting.
2. Check HS003A/B sensor for any contamination and clean it if necessary.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the main body if the measure under 3 fails.

426C600 Continuous rejection by half notes. 1. Remove Cassette #6 and check note setting.
2. Check HS003A/B sensor for any contamination and clean it if necessary.
3. Replace Cassette #6 if the same symptom recurs.
4. Replace the SF56 module if the measure under 3 fails.

426C500 Continuous rejection by skewed notes. 1. Remove Cassette #6 and check note setting.
2. Check HS003A/B sensor for any contamination and clean it if necessary.
3. Replace Cassette #6 if the same symptom recurs.
4. Replace the SF56 module if the measure under 3 fails.

426C400 Continuous rejection by invalid note intervals. 1. Remove Cassette #6 and check note setting.
2. Check the operation of SF56 note separation solenoid (SOL8).
3. Replace Cassette #6 if the same symptom recurs.
4. Replace the SF56 module if the measure under 3 fails.

426C300 Continuous rejection by short length notes. 1. Check the rejected notes.
2. Check that note class setting is correct at Cassette #6 if the notes are ok.
3. Conduct note class setting via calibration or note class DB for Cassette #6.

© Hyosung TNS Inc. All Rights Reserved. 544


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
426C200 Continuous rejection by long length notes. 1. Check the rejected notes.
2. Check that note class setting is correct at Cassette #6 if the notes are ok.
3. Conduct note class setting via calibration or note class DB for Cassette #6.

426AD00 SF Solenoid Echo Error. 1. Check the SF solenoid (SOL8) for correct assembly.
2. Check the solenoid (SOL8) cable connection.
3. Replace SF56 if the same symptom recurs.
426AC00 HSx01 JAM. 1. Open SF56 and remove the jam from the pick-up control part.
2. Remove Cassette #6 and check the shutter section.
3. Check the HS601 Sensor cable.
4. Replace SF56 if the same symptom recurs.
426A900 Dispense requested for a cassette that needs note 1. Conduct note class setting via calibration or note class DB.
426A200 calibration.
Cassette empty. 1. Check notes at Cassette #6.
2. Check the HS604 Sensor for any contamination and any losse or wrong
assembly.
3. Check the motor (HM18) for normal operation.
4. Replace Cassette #6 if the same symptom recurs.
5. Replace the SF56 if the measure under 4 fails.
426A100 HSx02 had not been light state, during cassette-push- 1. Check notes at Cassette #6.
plate operation. 2. Check the HS602 Sensor for any contamination and any losse or wrong
assembly.
3. Check the motor (HM18) for normal operation.
4. Replace Cassette #6 if the same symptom recurs.
5. Replace the SF56 if the measure under 4 fails.
426A000 Miss Feed. 1. Check notes at Cassette #6.
2. Check the HS601 and HS602 sensors for any contamination and any losse or
wrong assembly.
3. Check the motors (HM09 and HM18) for normal operation.
4. Check the solenoid (SOL8) for normal operation.
5. Replace Cassette #6 if the same symptom recurs.
6. Replace the SF56 if the measure under 5 fails.
4268100 Cassette operating time out - No response as to 1. Turn the power off and on and check that it operates normally.
whether the action was successful or not. 2. Replace the CDU main board if the same symptom recurs.
4268000 Time out at starting - No response as to whether the 1. Turn the power off and on and check that it operates normally.
action was successful or not. 2. Replace the CDU main board if the same symptom recurs.
4263300 Error in designating the number of notes to be 1. Check the number of notes to be dispensed from Cassette #6. (100 max.)
dispensed from the cassette. (outside 1 to 100) 2. Check the final version of VDM, SP and EP, and update if necessary..

4263000 Dispense command received for a missing cassette. 1. Remove Cassette #6 and put it back.
2. Check Cassette #6 connection cable.
3. Replace Cassette #6 if the measures under 1 and 2 above fail.
4. Replace the CDU main board if the same symptom recurs.

4262200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
4261000 NAND Flash R/W Error. 1. Turn the power off and on and try the command again.
2. Replace the CDU main board if the same symptom recurs.
425E900 HS002B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
425E800 HS002A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
425E700 HS003B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003B Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
425E600 HS003A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003A Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
425E500 HS101 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS101 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)

© Hyosung TNS Inc. All Rights Reserved. 545


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
425E400 HS201 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS201 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
425E300 HS301 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS301 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
425E200 HS401 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS401 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
425E100 HS501 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS501 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
425E000 HS601 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS601 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
425D600 Note Size Min/Max Error. 1. Check the note size : Acceptable range 60 to 80
2. Conduct note class setting via calibration or note class DB if the notes are ok

425D500 Note Size No Set Error. 1. Conduct note class setting via calibration or note class DB.
425D400 More stacked than requesteded for the dispensing. 1. Check sensors HS001, HS003 and HS004.
2. Remove cassette#5 and check note setting.
3. Check the operation of SF5 note separation solenoid. (SOL7)
4. Check the separation motor (HM9) for any abnormal action. (i.e. noise)
5. Replace Cassette #5 if the same symptom recurs.
6. Replace the SF5 if the measure under 5 fails.
7. Replace the main borad if the measure under 6 fails.

425D200 Ten or more times of error in dispensing retrial. 1. Remove Cassette #5 and check note setting.
2. Check the operation of SF5 note separation solenoid. (SOL7)
3. Check the separation motor (HM9) for any abnormal action. (i.e. noise)
4. Replace Cassette #5 if the same symptom recurs.
5. Replace the SF5 if the measure under 4 fails.

425CD00 Cassette displaced during dispensing. 1. Remove Cassette #5 and put it back.
2. Check the cassette#5 for correct locking.
425CC00 Total rejection count is 20 or more. 1. Remove Cassette #5 and check note setting.
2. Check the operation of SF5 note separation solenoid. (SOL7)
3. Check the separation motor (HM9) for any abnormal action. (i.e. noise)
4. Replace Cassette #5 if the same symptom recurs.
5. Replace the SF5 if the measure under 4 fails.

425CB00 Continuous rejection by thin notes. 1. Check the rejected notes.


2. Clean the double detecting sensor section and conduct sensor calibration if
nothing wrong with the notes.
3. Replace the main body if the same symptom recurs.
425CA00 Continuous rejection by the notes from invalid cassette 1. Remove Cassette #5 and check note setting.
that has not been designated. 2. Check the operation of SF5 note separation solenoid (SOL7).
3. Replace SF5 if the same symptom recurs.
425C900 Continuous rejection by invalid thickness notes. "1. Check whether the quality of rejected notes is poor.2. Clean the double detect
sensor and execute sensor calibration..3. Replace the main body if the same error
continues."
425C800 Continuous rejection by unknown reason. 1. Remove Cassette #5 and check note setting.
2. Check the operation of SF5 note separation solenoid (SOL7).
3. Replace Cassette #5 if the same symptom recurs.
4. Replace the SF5 module if the measure under 3 fails.
425C700 Continuous rejection by perforated notes. 1. Remove Cassette #5 and check note setting.
2. Check HS003A/B sensor for any contamination and clean it if necessary.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the main body if the measure under 3 fails.

© Hyosung TNS Inc. All Rights Reserved. 546


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
425C600 Continuous rejection by half notes. 1. Remove Cassette #5 and check note setting.
2. Check HS003A/B sensor for any contamination and clean it if necessary.
3. Replace Cassette #5 if the same symptom recurs.
4. Replace the SF5 module if the measure under 3 fails.

425C500 Continuous rejection by skewed notes. "1. Check whether the notes in the cassette 5 are set properly.2. Clean if any
residue or contamination on HS003A/B sensors.3. Replace cassette 5 with new
one if the same error continues.4. Replace the SF5 module even if the new
cassette doesn't fix the error."

425C400 Continuous rejection by invalid note intervals. 1. Remove Cassette #5 and check note setting.
2. Check the operation of SF5 note separation solenoid (SOL7).
3. Replace Cassette #5 if the same symptom recurs.
4. Replace the SF5 module if the measure under 3 fails.
425C300 Continuous rejection by short length notes. 1. Check the rejected notes.
2. Check that note class setting is correct at Cassette #5 if the notes are ok.
3. Conduct note class setting via calibration or note class DB for Cassette #5.

425C200 Continuous rejection by long length notes. 1. Check the rejected notes.
2. Check that note class setting is correct at Cassette #5 if the notes are ok.
3. Conduct note class setting via calibration or note class DB for Cassette #5.

425AD00 SF Solenoid Echo Error. 1. Check the SF solenoid (SOL7) for correct assembly.
2. Check the solenoid (SOL7) cable connection.
3. Replace SF5 if the same symptom recurs.
425AC00 HSx01 JAM. 1. Open SF5 and remove the jam from the pick-up control part.
2. Remove Cassette #5 and check the shutter section.
3. Check the HS501 Sensor cable.
4. Replace SF5 if the same symptom recurs.
425A900 Dispense requested for a cassette that needs note 1. Execute note calibration or set note denomination through denomination
calibration. database.
425A200 Cassette empty. "1. Confirm whether there are notes in the cassette 5.2. Clean any residue or
contamination on HS504 sensor and check whether the assembly condition of it is
firm and tight.3. Check whether the motor (HM17) is working during initialization
through supervisor function in VDM.4. Replace cassette 5 with new one if the same
error continues.5. Replace the SF5 module even if the new cassette doesn't fix the
error."

425A100 HSx02 had not been light state, during cassette-push- "1. Check whether notes in cassette 5 is set properly.2. Clean if any contamination
plate operation. on HS502 and check whether the assembly condition of it is firm and tight.3. Check
whether the motor (HM17) is working during initialization through supervisor
function in VDM.4. Replace the cassette 5 if the same error continues.5. Replace
the SF5 module even if the new cassette doesn't fix the error."

425A000 Miss Feed. "1. Confirm whether there are notes in the cassette 5.2. Clean any residue or
contamination on HS501 and HS502 sensors and check whether the assembly
condition of them is firm and tight.3. Check whether the motors (HM09, HM17) are
working during initialization through supervisor function in VDM.4. Check whether
the solenoid (SOL7) is working during initialization through supervisor function in
VDM. 5. Replace cassette 5 with new one if the same error continues.6. Replace
the SF5 module even if the new cassette doesn't fix the error."

4258100 Cassette operating time out - No response as to 1. Turn the power off and on and check that it operates normally.
whether the action was successful or not. 2. Replace the CDU main board if the same symptom recurs.
4258000 Time out at starting - No response as to whether the 1. Turn the power off and on and check that it operates normally.
action was successful or not. 2. Replace the CDU main board if the same symptom recurs.
4253300 Error in designating the number of notes to be 1. Check the number of notes to be dispensed from Cassette #5. (100 max.)
dispensed from the cassette. (outside 1 to 100) 2. Check the final version of VDM, SP and EP, and update if necessary..

4253000 Dispense command received for a missing cassette. 1. Remove Cassette #5 and put it back.
2. Check Cassette #5 connection cable.
3. Replace Cassette #5 if the measures under 1 and 2 above fail.
4. Replace the CDU main board if the same symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 547


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
4252200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
4251000 NAND Flash R/W Error. 1. Turn the power off and on and try the command again.
2. Replace the CDU main board if the same symptom recurs.
424E900 HS002B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
424E800 HS002A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
424E700 HS003B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003B Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
424E600 HS003A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003A Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
424E500 HS101 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS101 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
424E400 HS201 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS201 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
424E300 HS301 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS301 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
424E200 HS401 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS401 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
424E100 HS501 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS501 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
424E000 HS601 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS601 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
424D600 Note Size Min/Max Error. 1. Check the note size : Acceptable range 60 to 80
2. Conduct note class setting via calibration or note class DB if the notes are ok

424D500 Note Size No Set Error. 1. Conduct note class setting via calibration or note class DB.
424D400 More stacked than requesteded for the dispensing. 1. Check sensors HS001, HS003 and HS004.
2. Remove cassette#4 and check note setting.
3. Check the operation of SF34 note separation solenoid. (SOL6)
4. Check the separation motor (HM8) for any abnormal action. (i.e. noise)
5. Replace Cassette #4 if the same symptom recurs.
6. Replace the SF34 if the measure under 5 fails.
7. Replace the main borad if the measure under 6 fails.

424D200 Ten or more times of error in dispensing retrial. 1. Remove Cassette #4 and check note setting.
2. Check the operation of SF34 note separation solenoid. (SOL6)
3. Check the separation motor (HM8) for any abnormal action. (i.e. noise)
4. Replace Cassette #4 if the same symptom recurs.
5. Replace the SF34 if the measure under 4 fails.

424CD00 Cassette displaced during dispensing. 1. Remove Cassette #4 and put it back.
2. Check the cassette#4 for correct locking.

© Hyosung TNS Inc. All Rights Reserved. 548


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
424CC00 Total rejection count is 20 or more. 1. Remove Cassette #4 and check note setting.
2. Check the operation of SF34 note separation solenoid. (SOL6)
3. Check the separation motor (HM8) for any abnormal action. (i.e. noise)
4. Replace Cassette #4 if the same symptom recurs.
5. Replace the SF34 if the measure under 4 fails.

424CB00 Continuous rejection by thin notes. "1. Check whether the quality of rejected notes is poor.2. Clean the double detect
sensor and execute sensor calibration..3. Replace the main body if the same error
continues."
424CA00 Continuous rejection by the notes from invalid cassette 1. Remove Cassette #4 and check note setting.
that has not been designated. 2. Check the operation of SF34 note separation solenoid (SOL6).
3. Replace SF34 if the same symptom recurs.

424C900 Continuous rejection by invalid thickness notes. "1. Check whether the quality of rejected notes is poor.2. Clean the double detect
sensor and execute sensor calibration..3. Replace the main body if the same error
continues."
424C800 Continuous rejection by unknown reason. 1. Remove Cassette #4 and check note setting.
2. Check the operation of SF34 note separation solenoid (SOL6).
3. Replace Cassette #4 if the same symptom recurs.
4. Replace the SF34 module if the measure under 3 fails.

424C700 Continuous rejection by perforated notes. 1. Remove Cassette #4 and check note setting.
2. Check HS003A/B sensor for any contamination and clean it if necessary.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the main body if the measure under 3 fails.

424C600 Continuous rejection by half notes. 1. Remove Cassette #4 and check note setting.
2. Check HS003A/B sensor for any contamination and clean it if necessary.
3. Replace Cassette #4 if the same symptom recurs.
4. Replace the SF34 module if the measure under 3 fails.

424C500 Continuous rejection by skewed notes. "1. Check whether the notes in the cassette 4 are set properly.2. Clean if any
residue or contamination on HS003A/B sensors.3. Replace cassette 4 with new
one if the same error continues.4. Replace the SF34 module even if the new
cassette doesn't fix the error."

424C400 Continuous rejection by invalid note intervals. 1. Remove Cassette #4 and check note setting.
2. Check the operation of SF34 note separation solenoid (SOL6).
3. Replace Cassette #4 if the same symptom recurs.
4. Replace the SF34 module if the measure under 3 fails.

424C300 Continuous rejection by short length notes. 1. Check the rejected notes.
2. Check that note class setting is correct at Cassette #4 if the notes are ok.
3. Conduct note class setting via calibration or note class DB for Cassette #4.

424C200 Continuous rejection by long length notes. 1. Check the rejected notes.
2. Check that note class setting is correct at Cassette #4 if the notes are ok.
3. Conduct note class setting via calibration or note class DB for Cassette #4.

424AD00 SF Solenoid Echo Error. 1. Check the SF solenoid (SOL6) for correct assembly.
2. Check the solenoid (SOL6) cable connection.
3. Replace SF34 if the same symptom recurs.
424AC00 HSx01 JAM. 1. Open SF34 and remove the jam from the pick-up control part.
2. Remove Cassette #4 and check the shutter section.
3. Check the HS401 Sensor cable.
4. Replace SF34 if the same symptom recurs.
424A900 Dispense requested for a cassette that needs note 1. Conduct note class setting via calibration or note class DB.
424A200 calibration.
Cassette empty. "1. Confirm whether there are notes in the cassette 4.2. Clean any residue or
contamination on HS404 sensor and check whether the assembly condition of it is
firm and tight.3. Check whether the motor (HM16) is working during initialization
through supervisor function in VDM.4. Replace cassette 4 with new one if the same
error continues.5. Replace the SF34 module even if the new cassette doesn't fix
the error."

© Hyosung TNS Inc. All Rights Reserved. 549


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
424A100 HSx02 had not been light state, during cassette-push- "1. Check whether notes in cassette 4 is set properly.2. Clean if any contamination
plate operation. on HS402 and check whether the assembly condition of it is firm and tight.3. Check
whether the motor (HM16) is working during initialization through supervisor
function in VDM.4. Replace the cassette 4 if the same error continues.5. Replace
the SF34 module even if the new cassette doesn't fix the error."

424A000 Miss Feed. "1. Confirm whether there are notes in the cassette 4.2. Clean any residue or
contamination on HS401 and HS402 sensors and check whether the assembly
condition of them is firm and tight.3. Check whether the motors (HM08, HM16) are
working during initialization through supervisor function in VDM.4. Check whether
the solenoid (SOL6) is working during initialization through supervisor function in
VDM. 5. Replace cassette 4 with new one if the same error continues.6. Replace
the SF34 module even if the new cassette doesn't fix the error."

4248100 Cassette operating time out - No response as to 1. Turn the power off and on and check that it operates normally.
whether the action was successful or not. 2. Replace the CDU main board if the same symptom recurs.
4248000 Time out at starting - No response as to whether the 1. Turn the power off and on and check that it operates normally.
action was successful or not. 2. Replace the CDU main board if the same symptom recurs.
4243300 Error in designating the number of notes to be 1. Check the number of notes to be dispensed from Cassette #4. (100 max.)
dispensed from the cassette. (outside 1 to 100) 2. Check the final version of VDM, SP and EP, and update if necessary..

4243000 Dispense command received for a missing cassette. 1. Remove Cassette #4 and put it back.
2. Check Cassette #4 connection cable.
3. Replace Cassette #4 if the measures under 1 and 2 above fail.
4. Replace the CDU main board if the same symptom recurs.

4242200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
4241000 NAND Flash R/W Error. 1. Turn the power off and on and try the command again.
2. Replace the CDU main board if the same symptom recurs.
423E900 HS002B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
423E800 HS002A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
423E700 HS003B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003B Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
423E600 HS003A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003A Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
423E500 HS101 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS101 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
423E400 HS201 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS201 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
423E300 HS301 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS301 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
423E200 HS401 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS401 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
423E100 HS501 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS501 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)

© Hyosung TNS Inc. All Rights Reserved. 550


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
423E000 HS601 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS601 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
423D600 Note Size Min/Max Error. 1. Check the note size : Acceptable range 60 to 80
2. Conduct note class setting via calibration or note class DB if the notes are ok

423D500 Note Size No Set Error. 1. Conduct note class setting via calibration or note class DB.
423D400 More stacked than requesteded for the dispensing. 1. Check sensors HS001, HS003 and HS004.
2. Remove cassette#3 and check note setting.
3. Check the operation of SF34 note separation solenoid. (SOL5)
4. Check the separation motor (HM8) for any abnormal action. (i.e. noise)
5. Replace Cassette #3 if the same symptom recurs.
6. Replace the SF34 if the measure under 5 fails.
7. Replace the main borad if the measure under 6 fails.

423D200 Ten or more times of error in dispensing retrial. 1. Remove Cassette #3 and check note setting.
2. Check the operation of SF34 note separation solenoid. (SOL5)
3. Check the separation motor (HM8) for any abnormal action. (i.e. noise)
4. Replace Cassette #3 if the same symptom recurs.
5. Replace the SF34 if the measure under 4 fails.

423CD00 Cassette displaced during dispensing. 1. Remove Cassette #3 and put it back.
2. Check the cassette#3 for correct locking.
423CC00 Total rejection count is 20 or more. 1. Remove Cassette #3 and check note setting.
2. Check the operation of SF34 note separation solenoid. (SOL5)
3. Check the separation motor (HM8) for any abnormal action. (i.e. noise)
4. Replace Cassette #3 if the same symptom recurs.
5. Replace the SF34 if the measure under 4 fails.

423CB00 Continuous rejection by thin notes. 1. Check the rejected notes.


2. Clean the double detecting sensor section and conduct sensor calibration if
nothing wrong with the notes.
3. Replace the main body if the same symptom recurs.
423CA00 Continuous rejection by the notes from invalid cassette 1. Remove Cassette #3 and check note setting.
that has not been designated. 2. Check the operation of SF34 note separation solenoid (SOL5).
3. Replace SF34 if the same symptom recurs.

423C900 Continuous rejection by invalid thickness notes. 1. Check the rejected notes.
2. Clean the double detecting sensor section and conduct sensor calibration if
nothing wrong with the notes.
3. Replace the main body if the same symptom recurs.
423C800 Continuous rejection by unknown reason. 1. Remove Cassette #3 and check note setting.
2. Check the operation of SF34 note separation solenoid (SOL5).
3. Replace Cassette #3 if the same symptom recurs.
4. Replace the SF34 module if the measure under 3 fails.

423C700 Continuous rejection by perforated notes. 1. Remove Cassette #3 and check note setting.
2. Check HS003A/B sensor for any contamination and clean it if necessary.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the main body if the measure under 3 fails.

423C600 Continuous rejection by half notes. 1. Remove Cassette #3 and check note setting.
2. Check HS003A/B sensor for any contamination and clean it if necessary.
3. Replace Cassette #3 if the same symptom recurs.
4. Replace the SF34 module if the measure under 3 fails.

423C500 Continuous rejection by skewed notes. "1. Check whether the notes in the cassette 3 are set properly.2. Clean if any
residue or contamination on HS003A/B sensors.3. Replace cassette 3 with new
one if the same error continues.4. Replace the SF34 module even if the new
cassette doesn't fix the error."

© Hyosung TNS Inc. All Rights Reserved. 551


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
423C400 Continuous rejection by invalid note intervals. 1. Remove Cassette #3 and check note setting.
2. Check the operation of SF34 note separation solenoid (SOL5).
3. Replace Cassette #3 if the same symptom recurs.
4. Replace the SF34 module if the measure under 3 fails.

423C300 Continuous rejection by short length notes. 1. Check the rejected notes.
2. Check that note class setting is correct at Cassette #3 if the notes are ok.
3. Conduct note class setting via calibration or note class DB for Cassette #3.

423C200 Continuous rejection by long length notes. 1. Check the rejected notes.
2. Check that note class setting is correct at Cassette #3 if the notes are ok.
3. Conduct note class setting via calibration or note class DB for Cassette #3.

423AD00 SF Solenoid Echo Error. "1. Check whether the SF solenoid (SOL5) assembly is correct.2. Check whether
the solenoid (SOL5) cable connection is firm and tight.3. Replace SF34 if the same
error continues."
423AC00 HSx01 JAM. 1. Open SF34 and remove the jam from the pick-up control part.
2. Remove Cassette #3 and check the shutter section.
3. Check the HS301 Sensor cable.
4. Replace SF34 if the same symptom recurs.
423A900 Dispense requested for a cassette that needs note 1. Conduct note class setting via calibration or note class DB.
423A200 calibration.
Cassette empty. "1. Confirm whether there are notes in the cassette 3.2. Clean any residue or
contamination of HS304 sensor and check whether the assembly condition of it is
firm and tight.3. Check whether the motor (HM15) is working through supervisor
function in VDM.4. Replace cassette 3 with new one if the same error continues.5.
Replace the SF34 module even if the new cassette doesn't fix the error."

423A100 HSx02 had not been light state, during cassette-push- "1. Check whether notes in cassette 3 is set properly.2. Clean if any contamination
plate operation. on HS302 and check whether the assembly condition of it is firm and tight.3. Check
whether the motor (HM15) is working during initialization through supervisor
function in VDM.4. Replace the cassette 3 if the same error continues.5. Replace
the SF34 module even if the new cassette doesn't fix the error."

423A000 Miss Feed. "1. Confirm whether there are notes in the cassette 3.2. Clean any residue or
contamination on HS301 and HS302 sensors and check whether the assembly
condition of them is firm and tight.3. Check whether the motors (HM08, HM15) are
working during initialization through supervisor function in VDM.4. Check whether
the solenoid (SOL5) is working during initialization through supervisor function in
VDM. 5. Replace cassette 3 with new one if the same error continues.6. Replace
the SF34 module even if the new cassette doesn't fix the error."

4238100 Cassette operating time out - No response as to 1. Turn the power off and on and check that it operates normally.
whether the action was successful or not. 2. Replace the CDU main board if the same symptom recurs.
4238000 Time out at starting - No response as to whether the 1. Turn the power off and on and check that it operates normally.
action was successful or not. 2. Replace the CDU main board if the same symptom recurs.
4233300 Error in designating the number of notes to be 1. Check the number of notes to be dispensed from Cassette #3. (100 max.)
dispensed from the cassette. (outside 1 to 100) 2. Check the final version of VDM, SP and EP, and update if necessary..

4233000 Dispense command received for a missing cassette. 1. Remove Cassette #3 and put it back.
2. Check Cassette #3 connection cable.
3. Replace Cassette #3 if the measures under 1 and 2 above fail.
4. Replace the CDU main board if the same symptom recurs.

4232200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
4231000 NAND Flash R/W Error. 1. Turn the power off and on and try the command again.
2. Replace the CDU main board if the same symptom recurs.
422E900 HS002B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
422E800 HS002A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.

© Hyosung TNS Inc. All Rights Reserved. 552


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
422E700 HS003B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003B Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
422E600 HS003A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003A Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
422E500 HS101 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS101 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
422E400 HS201 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS201 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
422E300 HS301 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS301 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
422E200 HS401 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS401 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
422E100 HS501 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS501 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
422E000 HS601 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS601 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
422D600 Note Size Min/Max Error. 1. Check the note size : Acceptable range 60 to 80
2. Conduct note class setting via calibration or note class DB if the notes are ok

422D500 Note Size No Set Error. 1. Conduct note class setting via calibration or note class DB.
422D400 More stacked than requesteded for the dispensing. 1. Check sensors HS001, HS003 and HS004.
2. Remove cassette#2 and check note setting.
3. Check the operation of SF12 note separation solenoid. (SOL4)
4. Check the separation motor (HM7) for any abnormal action. (i.e. noise)
5. Replace Cassette #2 if the same symptom recurs.
6. Replace the SF12 if the measure under 5 fails.
7. Replace the main borad if the measure under 6 fails.

422D200 Ten or more times of error in dispensing retrial. 1. Remove Cassette #2 and check note setting.
2. Check the operation of SF12 note separation solenoid. (SOL4)
3. Check the separation motor (HM7) for any abnormal action. (i.e. noise)
4. Replace Cassette #2 if the same symptom recurs.
5. Replace the SF12 if the measure under 4 fails.

422CD00 Cassette displaced during dispensing. 1. Remove Cassette #2 and put it back.
2. Check the cassette#2 for correct locking.
422CC00 Total rejection count is 20 or more. 1. Remove Cassette #2 and check note setting.
2. Check the operation of SF12 note separation solenoid. (SOL4)
3. Check the separation motor (HM7) for any abnormal action. (i.e. noise)
4. Replace Cassette #2 if the same symptom recurs.
5. Replace the SF12 if the measure under 4 fails.

422CB00 Continuous rejection by thin notes. 1. Check the rejected notes.


2. Clean the double detecting sensor section and conduct sensor calibration if
nothing wrong with the notes.
3. Replace the main body if the same symptom recurs.
422CA00 Continuous rejection by the notes from invalid cassette 1. Remove Cassette #2 and check note setting.
that has not been designated. 2. Check the operation of SF12 note separation solenoid (SOL4).
3. Replace SF12 if the same symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 553


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
422C900 Continuous rejection by invalid thickness notes. "1. Check whether the quality of rejected notes is poor.2. Clean the double detect
sensor and execute sensor calibration..3. Replace the main body if the same error
continues."
422C800 Continuous rejection by unknown reason. 1. Remove Cassette #2 and check note setting.
2. Check the operation of SF12 note separation solenoid (SOL4).
3. Replace Cassette #2 if the same symptom recurs.
4. Replace the SF12 module if the measure under 3 fails.

422C700 Continuous rejection by perforated notes. 1. Remove Cassette #2 and check note setting.
2. Check HS003A/B sensor for any contamination and clean it if necessary.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the main body if the measure under 3 fails.

422C600 Continuous rejection by half notes. 1. Remove Cassette #2 and check note setting.
2. Check HS003A/B sensor for any contamination and clean it if necessary.
3. Replace Cassette #2 if the same symptom recurs.
4. Replace the SF12 module if the measure under 3 fails.

422C500 Continuous rejection by skewed notes. "1. Check whether the notes in the cassette 2 are set properly.2. Clean if any
residue or contamination on HS003A/B sensors.3. Replace cassette 2 with new
one if the same error continues.4. Replace the SF12 module even if the new
cassette doesn't fix the error."

422C400 Continuous rejection by invalid note intervals. 1. Remove Cassette #2 and check note setting.
2. Check the operation of SF12 note separation solenoid (SOL4).
3. Replace Cassette #2 if the same symptom recurs.
4. Replace the SF12 module if the measure under 3 fails.

422C300 Continuous rejection by short length notes. 1. Check the rejected notes.
2. Check that note class setting is correct at Cassette #2 if the notes are ok.
3. Conduct note class setting via calibration or note class DB for Cassette #2.

422C200 Continuous rejection by long length notes. 1. Check the rejected notes.
2. Check that note class setting is correct at Cassette #2 if the notes are ok.
3. Conduct note class setting via calibration or note class DB for Cassette #2.

422AD00 SF Solenoid Echo Error. 1. Check the SF solenoid (SOL4) for correct assembly.
2. Check the solenoid (SOL4) cable connection.
3. Replace SF12 if the same symptom recurs.
422AC00 HSx01 JAM. 1. Open SF12 and remove the jam from the pick-up control part.
2. Remove Cassette #2 and check the shutter section.
3. Check the HS201 Sensor cable.
4. Replace SF12 if the same symptom recurs.
422A900 Dispense requested for a cassette that needs note 1. Conduct note class setting via calibration or note class DB.
422A200 calibration.
Cassette empty. "1. Confirm whether there are notes in the cassette 2.2. Clean any residue or
contamination on HS204 sensor and check whether the assembly condition of it is
firm and tight.3. Check whether the motor (HM14) is working during initialization
through supervisor function in VDM.4. Replace cassette 2 with new one if the same
error continues.5. Replace the SF12 module even if the new cassette doesn't fix
the error."

422A100 HSx02 had not been light state, during cassette-push- "1. Check whether notes in cassette 2 is set properly.2. Clean if any contamination
plate operation. on HS202 and check whether the assembly condition of it is firm and tight.3. Check
whether the motor (HM14) is working during initialization through supervisor
function in VDM.4. Replace the cassette 2 if the same error continues.5. Replace
the SF12 module even if the new cassette doesn't fix the error."

422A000 Miss Feed. "1. Confirm whether there are notes in the cassette 2.2. Clean any residue or
contamination on HS201 and HS202 sensors and check whether the assembly
condition of them is firm and tight.3. Check whether the motors (HM07, HM14) are
working during initialization through supervisor function in VDM.4. Check whether
the solenoid (SOL4) is working during initialization through supervisor function in
VDM. 5. Replace cassette 2 with new one if the same error continues.6. Replace
the SF12 module even if the new cassette doesn't fix the error."

© Hyosung TNS Inc. All Rights Reserved. 554


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
4228100 Cassette operating time out - No response as to 1. Turn the power off and on and check that it operates normally.
whether the action was successful or not. 2. Replace the CDU main board if the same symptom recurs.
4228000 Time out at starting - No response as to whether the 1. Turn the power off and on and check that it operates normally.
action was successful or not. 2. Replace the CDU main board if the same symptom recurs.
4223300 Error in designating the number of notes to be 1. Check the number of notes to be dispensed from Cassette #2. (100 max.)
dispensed from the cassette. (outside 1 to 100) 2. Check the final version of VDM, SP and EP, and update if necessary..

4223000 Dispense command received for a missing cassette. 1. Remove Cassette #2 and put it back.
2. Check Cassette #2 connection cable.
3. Replace Cassette #2 if the measures under 1 and 2 above fail.
4. Replace the CDU main board if the same symptom recurs.

4222200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
4221000 NAND Flash R/W Error. 1. Turn the power off and on and try the command again.
2. Replace the CDU main board if the same symptom recurs.
421E900 HS002B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
421E800 HS002A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
421E700 HS003B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003B Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
421E600 HS003A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003A Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
421E500 HS101 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS101 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
421E400 HS201 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS201 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
421E300 HS301 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS301 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
421E200 HS401 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS401 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
421E100 HS501 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS501 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
421E000 HS601 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS601 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
421D600 Note Size Min/Max Error. 1. Check the note size : Acceptable range 60 to 80
2. Conduct note class setting via calibration or note class DB if the notes are ok

421D500 Note Size No Set Error. 1. Conduct note class setting via calibration or note class DB.
421D400 More stacked than requesteded for the dispensing. 1. Check sensors HS001, HS003 and HS004.
2. Remove cassette#1 and check note setting.
3. Check the operation of SF12 note separation solenoid. (SOL3)
4. Check the separation motor (HM7) for any abnormal action. (i.e. noise)
5. Replace Cassette #1 if the same symptom recurs.
6. Replace the SF12 if the measure under 5 fails.
7. Replace the main borad if the measure under 6 fails.

© Hyosung TNS Inc. All Rights Reserved. 555


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
421D200 Ten or more times of error in dispensing retrial. "1. Confirm whether the notes in the cassette 1 are properly stacked and in good
condition.2. Check whether the SF note separation solenoid (SOL 3)is working
during initialization through supervisor function in VDM.3. Check whether the
separation motor (HM7) is working without noise during initialization through
supervisor function in VDM.4. Replace the cassette 1 with new one if the same
error continues.5. Replace the SF module even if the new cassette doesn't fix the
error."

421CD00 Cassette displaced during dispensing. 1. Remove Cassette #1 and put it back.
2. Check the cassette#1 for correct locking.
421CC00 Total rejection count is 20 or more. "1. Check whether notes in cassette 1 are set properly.2. Check whether SF12
note separation solenoid (SOL3) is working.3. Check whether the separation motor
(HM7) is working properly, i.e. noise.4. Replace Cassette 1 if the same error
continues.5. Replace the SF12 even if the new cassette doesn't fix the error."

421CB00 Continuous rejection by thin notes. "1. Check whether the quality of rejected notes is poor.2. Clean the double detect
sensor and execute sensor calibration..3. Replace the main body if the same error
continues."
421CA00 Continuous rejection by the notes from invalid cassette 1. Remove Cassette #1 and check note setting.
that has not been designated. 2. Check the operation of SF12 note separation solenoid (SOL3).
3. Replace SF12 if the same symptom recurs.

421C900 Continuous rejection by invalid thickness notes. 1. Check the rejected notes.
2. Clean the double detecting sensor section and conduct sensor calibration if
nothing wrong with the notes.
3. Replace the main body if the same symptom recurs.
421C800 Continuous rejection by unknown reason. 1. Remove Cassette #1 and check note setting.
2. Check the operation of SF12 note separation solenoid (SOL3).
3. Replace Cassette #1 if the same symptom recurs.
4. Replace the SF12 module if the measure under 3 fails.

421C700 Continuous rejection by perforated notes. 1. Remove Cassette #1 and check note setting.
2. Check HS003A/B sensor for any contamination and clean it if necessary.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the main body if the measure under 3 fails.

421C600 Continuous rejection by half notes. 1. Remove Cassette #1 and check note setting.
2. Check HS003A/B sensor for any contamination and clean it if necessary.
3. Replace Cassette #1 if the same symptom recurs.
4. Replace the SF12 module if the measure under 3 fails.

421C500 Continuous rejection by skewed notes. "1. Check whether the notes in the cassette 1 are set properly.2. Clean if any
residue or contamination on HS003A/B sensors.3. Replace cassette 1 with new
one if the same error continues.4. Replace the SF12 module even if the new
cassette doesn't fix the error."

421C400 Continuous rejection by invalid note intervals. 1. Remove Cassette #1 and check note setting.
2. Check the operation of SF12 note separation solenoid (SOL3).
3. Replace Cassette #1 if the same symptom recurs.
4. Replace the SF12 module if the measure under 3 fails.

421C300 Continuous rejection by short length notes. 1. Check the rejected notes.
2. Check that note class setting is correct at Cassette #1 if the notes are ok.
3. Conduct note class setting via calibration or note class DB for Cassette #1.

421C200 Continuous rejection by long length notes. 1. Check the rejected notes.
2. Check that note class setting is correct at Cassette #1 if the notes are ok.
3. Conduct note class setting via calibration or note class DB for Cassette #1.

421AD00 SF Solenoid Echo Error. 1. Check the SF solenoid (SOL3) for correct assembly.
2. Check the solenoid (SOL3) cable connection.
3. Replace SF12 if the same symptom recurs.
421AC00 HSx01 JAM. 1. Open SF12 and remove the jam from the pick-up control part.
2. Remove Cassette #1 and check the shutter section.
3. Check the HS101 Sensor cable.
4. Replace SF12 if the same symptom recurs.
421A900 Dispense requested for a cassette that needs note 1. Conduct note class setting via calibration or note class DB.
calibration.

© Hyosung TNS Inc. All Rights Reserved. 556


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
421A200 Cassette empty. "1. Confirm whether there are notes in the cassette 1.2. Clean any residue or
contamination on HS104 sensor and check whether the assembly condition of it is
firm and tight.3. Check whether the motor (HM13) is working during initialization
through supervisor function in VDM.4. Replace cassette 1 with new one if the same
error continues.5. Replace the SF12 module even if the new cassette doesn't fix
the error."

421A100 HSx02 had not been light state, during cassette-push- "1. Check whether notes in cassette 1 is set properly.2. Clean if any contamination
plate operation. on HS102 and check whether the assembly condition of it is firm and tight.3. Check
whether the motor (HM13) is working during initialization through supervisor
function in VDM.4. Replace the cassette 1 if the same error continues.5. Replace
the SF12 module even if the new cassette doesn't fix the error."

421A000 Miss Feed. "1. Confirm whether there are notes in the cassette 1.2. Clean any residue or
contamination on HS101 and HS102 sensors and check whether the assembly
condition of them is firm and tight.3. Check whether the motors (HM07, HM13) are
working during initialization through supervisor function in VDM.4. Replace
cassette 1 with new one if the same error continues.5. Replace the SF12 module
even if the new cassette doesn't fix the error."

4218100 Cassette operating time out - No response as to 1. Turn the power off and on and check that it operates normally.
whether the action was successful or not. 2. Replace the CDU main board if the same symptom recurs.
4218000 Time out at starting - No response as to whether the 1. Turn the power off and on and check that it operates normally.
action was successful or not. 2. Replace the CDU main board if the same symptom recurs.
4213300 Error in designating the number of notes to be 1. Check the number of notes to be dispensed from Cassette #1. (100 max.)
dispensed from the cassette. (outside 1 to 100) 2. Check the final version of VDM, SP and EP, and update if necessary..

4213000 Dispense command received for a missing cassette. 1. Remove Cassette #1 and put it back.
2. Check Cassette #1 connection cable.
3. Replace Cassette #1 if the measures under 1 and 2 above fail.
4. Replace the CDU main board if the same symptom recurs.

4212200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
4211000 NAND Flash R/W Error. 1. Turn the power off and on and try the command again.
2. Replace the CDU main board if the same symptom recurs.
420ED00 HS004 Light JAM. "1. Open the double detect sensor guide and the reject gate, and remove if any jam
in them.2. Remove if any jam in the bill path into RJ/RT box.3. Check whether the
reject gate is lifted to reject position or the HS001 sensor is protruded. If so, adjust
them to normal position.4. Check whether the tension of the belt is tight enough to
revolve the pulley.5. Remove if any jam or residue in the bill transport."

420EC00 HS001 Light JAM. "1. Open the double detect sensor guide and the reject gate, and remove if any jam
in them.2. Check whether the reject gate is lifted to reject position or the HS001
sensor is protruded. If so, adjust them to normal position.3. Check whether the
tension of the belt is tight enough to revolve the pulley.4. Remove if any jam or
residue in the bill transport."

420EB00 HS004 JAM. "1. Remove if any jam from the reject box entrance.2. Check whether the HS004
sensor cable connection is firm and tight.3. Clean the sensor part."

420EA00 HS001 JAM. 1. Remove the jam from the Reject Gate.
2. Check the HS001 Sensor cable.
3. Clean the sensor part.
420E900 HS002B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
420E800 HS002A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
420E700 HS003B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003B Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)

© Hyosung TNS Inc. All Rights Reserved. 557


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
420E600 HS003A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003A Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
420E500 HS101 JAM - JAM Task. "1. Open SF12 module and remove if any jam from the separation control
module.2. Check whether the HS101 sensor cable connection is firm and tight.3.
Clean the sensor section and execute sensor auto-dimming that is automatically
performed during initialization."

420E400 HS201 JAM - JAM Task. "1. Open SF12 and remove if any jam in the separation control module.2. Check
the HS201 sensor cable connection whether it is firm and tight.3. Clean the sensor
section and execute sensor auto-dimming that is automatically performed during
initialization."

420E300 HS301 JAM - JAM Task. "1. Open SF34 module and remove if any jam from the separation control
module.2. Check whether the HS301 sensor cable connection is firm and tight.3.
Clean the sensor section and execute sensor auto-dimming that is automatically
performed during initialization."

420E200 HS401 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS401 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
420E100 HS501 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS501 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
420E000 HS601 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS601 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
420DA00 Values for HS002A and HS002B are outside the 1. Check the double detecting sensor guide for correct locking.
available range. 2. Clean the double detecting sensor section and conduct calibration.

420D900 Large gap between HS003A and HS003B. 1. Check the note condition.
2. If they are OK, clean the sensor section and conduct auto-dimming.
(Automatically run during initialization)
420D800 More notes are stacked than the total requested. 1. Check sensors HS001, HS003 and HS004.
2. Remove the cassette and check note setting.
3. Check the operation of the SF note separation solenoids. (SOL 3 to 8)
4. Check the separation motors (HM7 to 9) for any abnormal action. (i.e. noise)
5. Replace the Cassette if the same symptom recurs.
6. Replace the SF section if the measure under 5 fails.
7. Replace the main borad if the measure under 6 fails.

420D700 Fewer notes are stacked than the total requested. 1. Check sensors HS001, HS003 and HS004.
2. Remove the cassette and check note setting.
3. Check the operation of the SF note separation solenoids. (SOL 3 to 8)
4. Check the separation motors (HM7 to 9) for any abnormal action. (i.e. noise)
5. Replace the Cassette if the same symptom recurs.
6. Replace the SF section if the measure under 5 fails.
7. Replace the main borad if the measure under 6 fails.

420D600 Note Size Min/Max Error. 1. Check the note size : Acceptable range 60 to 80
2. Conduct note class setting via calibration or note class DB if the notes are ok

420D500 Note Size No Set Error. 1. Conduct note class setting via calibration or note class DB.
420D400 More stacked than requesteded for the dispensing. 1. Check sensors HS001, HS003 and HS004.
2. Remove the cassette and check note setting.
3. Check the operation of the SF note separation solenoids. (SOL 3 to 8)
4. Check the separation motors (HM7 to 9) for any abnormal action. (i.e. noise)
5. Replace the Cassette if the same symptom recurs.
6. Replace the SF section if the measure under 5 fails.
7. Replace the main borad if the measure under 6 fails.

© Hyosung TNS Inc. All Rights Reserved. 558


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
420D200 Ten or more times of error in dispensing retrial. "1. Confirm whether the notes in the cassette are properly stacked and in good
condition.2. Check whether the SF note separation solenoids (SOL 3 to 8) are
working during initialization through supervisor function in VDM.3. Check whether
the separation motors (HM7 to 9) are working without noise during initialization
through supervisor function in VDM.4. Replace the cassette with new one if the
same error continues.5. Replace the SF module even if the new cassette doesn't
fix the error."

420D000 The number of notes does not match after dispensing. 1. Check sensors HS001, HS003 and HS004.
2. Replace the main board.
420CC00 Total rejection count is 20 or more. 1. Remove the cassette and check note setting.
2. Check the operation of the SF note separation solenoids. (SOL 3 to 8)
3. Check the separation motors (HM7 to 9) for any abnormal action. (i.e. noise)
4. Replace the Cassette if the same symptom recurs.
5. Replace the SF section if the measure under 4 fails.

420B300 Shutter closing immediately after open success. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
(caused by motor step-out) wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Check the motor (HM06) for normal operation.
4. Replace the throad module if the same symptom recurs.

420B200 The two shutter sensors have darkened at the same 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
time. wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Replace the throad module if the same symptom recurs.

420B100 Shutter Open Error. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Check the motor (HM06) for normal operation.
4. Check the gap between the shutter and the bezel. (0.5mm or more)
5. Replace the throad module if the same symptom recurs.

420B000 Shutter Close Error. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Check the motor (HM06) for normal operation.
4. Check the gap between the shutter and the bezel. (0.5mm or more)
5. Replace the throad module if the same symptom recurs.

420AC00 HSx01 JAM. "1. Open SF and remove if any jam from the separation control module.2. Remove
the cassette and check whether the cassette shutter is correct.3. Check whether
the HSx01 sensor cable connection is firm and tight.4. Replace SF12, SF34 or SF5
module respectably according to jam position if the same error continues."

420A600 Dispense command for other cassettes than set. 1. Check the CDU information. (Set the number of cassettes.)
2. Set CDU information again.
3. Turn the power off and on and try the command again.
4. Check the command from SP.
5. Replace the CDU main board if the same symptom recurs.
4209300 SOL002 Gate Act-Off Error. 1. Remove the jam from the Reject/Retract box.
2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal operation.
4. Check the HS022 Sensor for any contamination and any losse or wrong
assembly.
4. Replace the main body if the same symptom recurs.
4209100 NO RJRT box. 1. Check that the Reject/Retract box is in place.
2. Check the HS019 Sensor for normal operation and any losse or wrong
assembly.
3. Check HS019 cable connection.
4. Replace the main body if the same symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 559


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
4209000 SOL002 did not "ON" operate. (Sensor is not able to 1. Remove the jam from the Reject/Retract box.
confirm.) 2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal operation.
4. Check the HS022 Sensor for any contamination and any losse or wrong
assembly.
5. Replace the main body if the same symptom recurs.
4208700 Carriage BF Stopper Move time out - No response as 1. Turn the power off and on and check that it operates normally.
to whether the action was successful or not. 2. Replace the CDU main board if the same symptom recurs.
4208500 Carriage Home Position time out - No response as to 1. Turn the power off and on and check that it operates normally.
whether the action was successful or not. 2. Replace the CDU main board if the same symptom recurs.
4208300 Carriage Grab operating time out - No response as to 1. Turn the power off and on and check that it operates normally.
whether the action was successful or not. 2. Replace the CDU main board if the same symptom recurs.
4208100 Cassette operating time out - No response as to 1. Turn the power off and on and check that it operates normally.
whether the action was successful or not. 2. Replace the CDU main board if the same symptom recurs.
4208000 Time out at starting - No response as to whether the 1. Turn the power off and on and check that it operates normally.
action was successful or not. 2. Replace the CDU main board if the same symptom recurs.
4206500 The carriage is not in an appropriate position to 1. Remove jam from the rotor.
execute the command. 2. Remove any contamination from the home position sensors (HS007,HS008) and
check for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4204500 HS005 JAM. (not occurred after V01.00.10) 1. Remove the jam within the carriage.
2. Remove contamination from the HS005 sensor.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the main body if the measure under 3 fails.
4203700 Error in designating the number of notes for calibration. 1. Check the number of notes to be dispensed (6-20).
(outside 6 to 20) 2. Check the final version of AP, SP and EP, and update if necessary..

4203600 Errors from the previous command execution not 1. Turn the power off and on and check that it operates normally.
cleared. 2. Check the final version of AP, SP and EP, and update if necessary..

4203400 Dispense command received where the nuber of notes 1. Check the combined number of notes to be dispensed.
requested for individual cassettes does not match the 2. Check the final version of AP, SP and EP, and update if necessary..
total.
4203200 Calibration command received for multiple cassettes. 1. Check whether only a single cassette has been ordered to dispense.
2. Check the final version of VDM, SP and EP, and update if necessary..

4203100 Error in designating the total number of notes to be 1. Check the total number of notes to be dispensed (1 to 100).
dispensed. (outside 1 to 100) 2. Check the final version of AP, SP and EP, and update if necessary..

4202C00 Main EEPROM is full. 1. Turn the power off and on and try the command again.
2. Set CDU information again.
3. Replace the CDU main board if the same symptom recurs.
4202A00 Incorrect CDU 10 setting. 1. Check CDU information and set again.
2. Turn the power off and on and try the command again.
3. Replace the CDU main board if the same symptom recurs.
4201000 NAND Flash R/W Error. 1. Turn the power off and on and try the command again.
2. Replace the CDU main board if the same symptom recurs.
41C2300 USB CRC error. 1. Turn the power off and on and check that it operates normally.
2. If it doesn't, replace the USB cable and check again.
3. Replace the CDU main board if the same symptom recurs.
41C2200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
4199200 Solenoid 2 Echo Error. 1. Check the solenoid (SOL2) cable connection.
2. Check the solenoid (SOL2) for any loose or wrong assembly.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the main body if the same symptom recurs.
4192A00 Incorrect CDU 10 setting. 1. Check CDU information and set again.
2. Turn the power off and on and try the command again.
3. Replace the CDU main board if the same symptom recurs.
4192200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 560


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
4189300 SOL002 Gate Act-Off Error. 1. Remove the jam from the Reject/Retract box.
2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal operation.
4. Check the HS022 Sensor for any contamination and any losse or wrong
assembly.
4. Replace the main body if the same symptom recurs.
4189000 SOL002 did not "ON" operate. (Sensor is not able to 1. Remove the jam from the Reject/Retract box.
confirm.) 2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal operation.
4. Check the HS022 Sensor for any contamination and any losse or wrong
assembly.
5. Replace the main body if the same symptom recurs.
4188700 Carriage BF Stopper Move time out - No response as 1. Turn the power off and on and check that it operates normally.
to whether the action was successful or not. 2. Replace the CDU main board if the same symptom recurs.
4188500 Carriage Home Position time out - No response as to 1. Turn the power off and on and check that it operates normally.
whether the action was successful or not. 2. Replace the CDU main board if the same symptom recurs.
4187A00 Not a note of the size that can be handled by the BF 1. Check the note class setting.
stopper. 2. Conduct calibration again for the note class.
4187500 Notes missing from inside the carriage. 1. Check HS005 for any loose or wrong assembly.
2. Check HS013 and HS 014 for any loose or wrong assembly.
3. Check HS011 for any loose or wrong assembly.
4. Replace the main body if the same symptom recurs.
4187400 BF stopper failure. 1. Check HS016 for any contamination and any losse or wrong assembly.
2. Check the cable connection at HS016.
3. Check the BF Stopper Motor(HM05) for normal operation.
4. Replace the main body if the same symptom recurs.

4187300 Error in the operation of the carriage driving motor. 1. Check HS009,HS010,HS011 and HS020 for any contamination and any losse or
(timeout) wrong assembly.
2. Check the cable connection at HS009,HS010,HS011 and HS020.
3. Check the carriage motor (HM03) for normal operation.
4. Replace the main body if the same symptom recurs.

4187100 No carriage within the rotor. 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensor (HS020) and check
for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4186900 Rotor movement error. (Timeout) 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensor (HS020) and check
for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4186500 The carriage is not in an appropriate position to 1. Remove jam from the rotor.
execute the command. 2. Remove any contamination from the home position sensors (HS007,HS008) and
check for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4186400 Rotor failed to move to Retract position. 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensors (HS007,HS008) and
check for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4186300 Rotor failed to move to Center Delivery position. 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensors (HS007,HS008) and
check for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4186200 Rotor failed to move to Rear Delivery position. 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensors (HS007,HS008) and
check for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.

© Hyosung TNS Inc. All Rights Reserved. 561


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
4186100 Rotor failed to move to Front Delivery position. 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensors (HS007,HS008) and
check for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4186000 Rotor failed to return home position. 1. Remove jam from the rotor.
2. Remove any contamination from the home position sensors (HS007,HS008) and
check for any loose assembly.
3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same symptom recurs.
5. Replace the main body if the measure under 4 fails.
4182A00 Incorrect CDU 10 setting. 1. Check CDU information and set again.
2. Turn the power off and on and try the command again.
3. Replace the CDU main board if the same symptom recurs.
4182200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
417ED00 HS004 Light JAM. 1. Open the double detecting sensor guide and reject guide section and remove
the jam.
2. Remove the jam from the reject and retract path.
3. Check the reject gate and HS001 for anything protruding from them and make
adjustment if necessary.
4. Check the tension of the moving path.
5. Clean the moving path.
417EC00 HS001 Light JAM. 1. Open the double detecting sensor guide and reject guide section and remove
the jam.
2. Check the reject gate and HS001 for anything protruding from them and make
adjustment if necessary.
3. Check the tension of the moving path.
4. Clean the moving path.
417EA00 HS001 JAM. 1. Remove the jam from the Reject Gate.
2. Check the HS001 Sensor cable.
3. Clean the sensor part.
417E900 HS002B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
417E800 HS002A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
417E700 HS003B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003B Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
417E600 HS003A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003A Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
417E500 HS101 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS101 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
417E400 HS201 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS201 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
417E300 HS301 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS301 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
417E200 HS401 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS401 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
417E100 HS501 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS501 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)

© Hyosung TNS Inc. All Rights Reserved. 562


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
417E000 HS601 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS601 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
4178C00 Notes spilt four or more time during initialization. 1. Remove the whole cassette and put it back to ensure normal operation.
2. Check the HSx01 sensor for any contamination and any losse or wrong
assembly.
3. Check the Pickup Solenoid (SOL 3 to 8) for normal operation
4. Replace pick-up control parts (SF12, SF34 and SF5) if the same symptom
recurs.

4175E00 Outside the Double Detecting Sensor maximum value. 1. Check the double detecting sensor (HS002) cable assembly.
2. Remove contamination from the double detecting sensor (HS002).
3. Replace the CDU main board if the same symptom recurs.
4. Replace the main body if the measure under 3 fails.

4175D00 Outside the Double Detecting Sensor minimum value. 1. Check the double detecting sensor (HS002) cable assembly.
2. Replace the CDU main board if the same symptom recurs.
3. Replace the main body if the measure under 2 fails.
4175C00 Double Detecting Sensor Unplug Error. 1. Check the double detecting sensor (HS002) cable assembly.
2. Replace the CDU main board if the same symptom recurs.
3. Replace the main body if the measure under 2 fails.
4175800 Reject Gate Solenoid Echo Error. 1. Check the Reject Gate for any lose or incorrect assembly.
2. Check the solenoid (SOL1) cable connection.
3. Replace the main body if the same symptom recurs.
4175600 Constant speed error from the main motor. (deviating 1. Open SF12/SF34 and remove the jam from the moving path.
from the constant speed during operation) 2. Remove the jam from the entrance of the reject box.
3. Remove all cassettes and remove any residual notes from the feed modules.
4. Check the connection of the main motor (HM001) cable.
5. Check the HS015 Sensor cable.
6. Replace the main body if the same symptom recurs.

4175500 Constant speed error at the main motor. (not 1. Open SF12/SF34 and remove the jam from the moving path.
completing operation within 20 seconds from initial and 2. Remove the jam from the entrance of the reject box.
110 seconds from dispense) 3. Remove all cassettes and remove any residual notes from the feed modules.
4. Check the connection of the main motor (HM001) cable.
5. Check the HS015 Sensor cable.
6. Replace the main body if the same symptom recurs.

4172200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
416E900 HS002B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
416E800 HS002A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
416E700 HS003B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003B Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
416E600 HS003A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003A Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
416E500 HS101 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS101 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
416E400 HS201 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS201 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
416E300 HS301 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS301 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)

© Hyosung TNS Inc. All Rights Reserved. 563


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
416E200 HS401 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS401 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
416E100 HS501 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS501 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
416E000 HS601 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS601 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
416AD00 SF Solenoid Echo Error. 1. Check the SF solenoid (SOL8) for correct assembly.
2. Check the solenoid (SOL8) cable connection.
3. Replace SF56 if the same symptom recurs.
416AC00 HSx01 JAM. 1. Open SF56 and remove the jam from the pick-up control part.
2. Remove Cassette #6 and check the shutter section.
3. Check the HS601 Sensor cable.
4. Replace SF56 if the same symptom recurs.
416A100 HSx02 had not been light state, during cassette-push- 1. Check notes at Cassette #6.
plate operation. 2. Check the HS602 Sensor for any contamination and any losse or wrong
assembly.
3. Check the motor (HM18) for normal operation.
4. Replace Cassette #6 if the same symptom recurs.
5. Replace the SF56 if the measure under 4 fails.
4162200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
415E900 HS002B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
415E800 HS002A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
415E700 HS003B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003B Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
415E600 HS003A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003A Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
415E500 HS101 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS101 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
415E400 HS201 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS201 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
415E300 HS301 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS301 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
415E200 HS401 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS401 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
415E100 HS501 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS501 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
415E000 HS601 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS601 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
415AD00 SF Solenoid Echo Error. 1. Check the SF solenoid (SOL7) for correct assembly.
2. Check the solenoid (SOL7) cable connection.
3. Replace SF5 if the same symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 564


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
415AC00 HSx01 JAM. 1. Open SF5 and remove the jam from the pick-up control part.
2. Remove Cassette #5 and check the shutter section.
3. Check the HS501 Sensor cable.
4. Replace SF5 if the same symptom recurs.
415A100 HSx02 had not been light state, during cassette-push- 1. Check notes at Cassette #5.
plate operation. 2. Check the HS502 Sensor for any contamination and any losse or wrong
assembly.
3. Check the motor (HM17) for normal operation.
4. Replace Cassette #5 if the same symptom recurs.
5. Replace the SF5 if the measure under 4 fails.
4152200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
414E900 HS002B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
414E800 HS002A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
414E700 HS003B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003B Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
414E600 HS003A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003A Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
414E500 HS101 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS101 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
414E400 HS201 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS201 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
414E300 HS301 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS301 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
414E200 HS401 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS401 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
414E100 HS501 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS501 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
414E000 HS601 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS601 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
414AD00 SF Solenoid Echo Error. 1. Check the SF solenoid (SOL6) for correct assembly.
2. Check the solenoid (SOL6) cable connection.
3. Replace SF34 if the same symptom recurs.
414AC00 HSx01 JAM. 1. Open SF34 and remove the jam from the pick-up control part.
2. Remove Cassette #4 and check the shutter section.
3. Check the HS401 Sensor cable.
4. Replace SF34 if the same symptom recurs.
414A100 HSx02 had not been light state, during cassette-push- 1. Check notes at Cassette #4.
plate operation. 2. Check the HS402 Sensor for any contamination and any losse or wrong
assembly.
3. Check the motor (HM16) for normal operation.
4. Replace Cassette #4 if the same symptom recurs.
5. Replace the SF34 if the measure under 4 fails.
4142200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
413E900 HS002B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.

© Hyosung TNS Inc. All Rights Reserved. 565


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
413E800 HS002A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
413E700 HS003B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003B Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
413E600 HS003A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003A Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
413E500 HS101 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS101 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
413E400 HS201 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS201 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
413E300 HS301 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS301 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
413E200 HS401 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS401 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
413E100 HS501 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS501 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
413E000 HS601 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS601 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
413AD00 SF Solenoid Echo Error. 1. Check the SF solenoid (SOL5) for correct assembly.
2. Check the solenoid (SOL5) cable connection.
3. Replace SF34 if the same symptom recurs.
413AC00 HSx01 JAM. 1. Open SF34 and remove the jam from the pick-up control part.
2. Remove Cassette #3 and check the shutter section.
3. Check the HS301 Sensor cable.
4. Replace SF34 if the same symptom recurs.
413A100 HSx02 had not been light state, during cassette-push- 1. Check notes at Cassette #3.
plate operation. 2. Check the HS302 Sensor for any contamination and any losse or wrong
assembly.
3. Check the motor (HM15) for normal operation.
4. Replace Cassette #3 if the same symptom recurs.
5. Replace the SF34 if the measure under 4 fails.
4132200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
412E900 HS002B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
412E800 HS002A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
412E700 HS003B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003B Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
412E600 HS003A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003A Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
412E500 HS101 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS101 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)

© Hyosung TNS Inc. All Rights Reserved. 566


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
412E400 HS201 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS201 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
412E300 HS301 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS301 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
412E200 HS401 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS401 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
412E100 HS501 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS501 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
412E000 HS601 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS601 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
412AD00 SF Solenoid Echo Error. 1. Check the SF solenoid (SOL4) for correct assembly.
2. Check the solenoid (SOL4) cable connection.
3. Replace SF12 if the same symptom recurs.
412AC00 HSx01 JAM. 1. Open SF12 and remove the jam from the pick-up control part.
2. Remove Cassette #2 and check the shutter section.
3. Check the HS201 Sensor cable.
4. Replace SF12 if the same symptom recurs.
412A100 HSx02 had not been light state, during cassette-push- 1. Check notes at Cassette #2.
plate operation. 2. Check the HS202 Sensor for any contamination and any losse or wrong
assembly.
3. Check the motor (HM14) for normal operation.
4. Replace Cassette #2 if the same symptom recurs.
5. Replace the SF12 if the measure under 4 fails.
4122200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
411E900 HS002B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
411E800 HS002A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
411E700 HS003B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003B Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
411E600 HS003A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003A Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
411E500 HS101 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS101 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
411E400 HS201 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS201 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
411E300 HS301 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS301 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
411E200 HS401 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS401 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
411E100 HS501 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS501 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)

© Hyosung TNS Inc. All Rights Reserved. 567


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
411E000 HS601 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS601 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
411AD00 SF Solenoid Echo Error. 1. Check the SF solenoid (SOL3) for correct assembly.
2. Check the solenoid (SOL3) cable connection.
3. Replace SF12 if the same symptom recurs.
411AC00 HSx01 JAM. 1. Open SF12 and remove the jam from the pick-up control part.
2. Remove Cassette #1 and check the shutter section.
3. Check the HS101 Sensor cable.
4. Replace SF12 if the same symptom recurs.
411A100 HSx02 had not been light state, during cassette-push- 1. Check notes at Cassette #1.
plate operation. 2. Check the HS102 Sensor for any contamination and any losse or wrong
assembly.
3. Check the motor (HM13) for normal operation.
4. Replace Cassette #1 if the same symptom recurs.
5. Replace the SF12 if the measure under 4 fails.
4112200 An abnormal code executed during program running. 1. Turn the power off and on and check that it operates normally.
2. Replace the CDU main board if the same symptom recurs.
410ED00 HS004 Light JAM. 1. Open the double detecting sensor guide and reject guide section and remove
the jam.
2. Remove the jam from the reject and retract path.
3. Check the reject gate and HS001 for anything protruding from them and make
adjustment if necessary.
4. Check the tension of the moving path.
5. Clean the moving path.
410EC00 HS001 Light JAM. 1. Open the double detecting sensor guide and reject guide section and remove
the jam.
2. Check the reject gate and HS001 for anything protruding from them and make
adjustment if necessary.
3. Check the tension of the moving path.
4. Clean the moving path.
410EA00 HS001 JAM. 1. Remove the jam from the Reject Gate.
2. Check the HS001 Sensor cable.
3. Clean the sensor part.
410E900 HS002B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
410E800 HS002A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
410E700 HS003B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003B Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
410E600 HS003A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003A Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
410E500 HS101 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS101 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
410E400 HS201 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS201 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
410E300 HS301 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS301 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
410E200 HS401 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS401 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
410E100 HS501 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS501 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)

© Hyosung TNS Inc. All Rights Reserved. 568


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
410E000 HS601 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS601 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
410B200 The two shutter sensors have darkened at the same 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
time. wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Replace the throad module if the same symptom recurs.

410B000 Shutter Close Error. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or
wrong assembly.
2. Check HS017 and HS023 sensor cables for correct assembly.
3. Check the motor (HM06) for normal operation.
4. Check the gap between the shutter and the bezel. (0.5mm or more)
5. Replace the throad module if the same symptom recurs.

410AC00 HSx01 JAM. 1. Open SF and remove the jam from the pick-up control part.
2. Remove the cassette and check the shutter section.
3. Check the HSx01 Sensor cable.
4. Replace SF12, SF34 and SF5 modules if the same symptom recurs.

4109300 SOL002 Gate Act-Off Error. 1. Remove the jam from the Reject/Retract box.
2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal operation.
4. Check the HS022 Sensor for any contamination and any losse or wrong
assembly.
4. Replace the main body if the same symptom recurs.
4109100 NO RJRT box. 1. Check that the Reject/Retract box is in place.
2. Check the HS019 Sensor for normal operation and any losse or wrong
assembly.
3. Check HS019 cable connection.
4. Replace the main body if the same symptom recurs.
4109000 SOL002 did not "ON" operate. (Sensor is not able to 1. Remove the jam from the Reject/Retract box.
confirm.) 2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal operation.
4. Check the HS022 Sensor for any contamination and any losse or wrong
assembly.
5. Replace the main body if the same symptom recurs.
4108C00 Notes spilt four or more time during initialization. 1. Remove the whole cassette and put it back to ensure normal operation.
2. Check the HSx01 sensor for any contamination and any losse or wrong
assembly.
3. Check the Pickup Solenoid (SOL 3 to 8) for normal operation
4. Replace pick-up control parts (SF12, SF34 and SF5) if the same symptom
recurs.

4108700 Carriage BF Stopper Move time out - No response as 1. Turn the power off and on and check that it operates normally.
to whether the action was successful or not. 2. Replace the CDU main board if the same symptom recurs.
4108500 Carriage Home Position time out - No response as to 1. Turn the power off and on and check that it operates normally.
whether the action was successful or not. 2. Replace the CDU main board if the same symptom recurs.
4105C00 Double Detecting Sensor Unplug Error. 1. Check the double detecting sensor (HS002) cable assembly.
2. Replace the CDU main board if the same symptom recurs.
3. Replace the main body if the measure under 2 fails.
4104A00 HS001 JAM. 1. Remove the jam from the Reject Gate.
2. Remove contamination from the HS001 sensor.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the main body if the measure under 3 fails.
4104500 HS005 JAM. (not occurred after V01.00.10) 1. Remove the jam within the carriage.
2. Remove contamination from the HS005 sensor.
3. Replace the CDU main board if the same symptom recurs.
4. Replace the main body if the measure under 3 fails.
4102A00 Incorrect CDU 10 setting. 1. Check CDU information and set again.
2. Turn the power off and on and try the command again.
3. Replace the CDU main board if the same symptom recurs.
408EB00 HS004 JAM. 1. Remove the jam from the entrance of the reject box.
2. Check the HS004 Sensor cable.
3. Clean the sensor part.

© Hyosung TNS Inc. All Rights Reserved. 569


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
407ED00 HS004 Light JAM. 1. Open the double detecting sensor guide and reject guide section and remove
the jam.
2. Remove the jam from the reject and retract path.
3. Check the reject gate and HS001 for anything protruding from them and make
adjustment if necessary.
4. Check the tension of the moving path.
5. Clean the moving path.
407EC00 HS001 Light JAM. 1. Open the double detecting sensor guide and reject guide section and remove
the jam.
2. Check the reject gate and HS001 for anything protruding from them and make
adjustment if necessary.
3. Check the tension of the moving path.
4. Clean the moving path.
407EA00 HS001 JAM. 1. Remove the jam from the Reject Gate.
2. Check the HS001 Sensor cable.
3. Clean the sensor part.
407E900 HS002B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
407E800 HS002A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
407E700 HS003B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003B Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
407E600 HS003A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003A Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
407E500 HS101 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS101 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
407E400 HS201 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS201 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
407E300 HS301 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS301 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
407E200 HS401 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS401 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
407E100 HS501 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS501 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
407E000 HS601 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS601 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
406E900 HS002B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
406E800 HS002A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
406E700 HS003B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003B Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
406E600 HS003A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003A Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)

© Hyosung TNS Inc. All Rights Reserved. 570


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
406E500 HS101 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS101 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
406E400 HS201 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS201 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
406E300 HS301 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS301 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
406E200 HS401 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS401 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
406E100 HS501 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS501 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
406E000 HS601 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS601 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
4061200 Invalid cassette serial number. 1. Remove the Cassette and put it back.
2. Check the cassette serial number.
3. Replace the Cassette #6 if the same symptom recurs.
4061100 Clearing(Format) EEPROM failed. 1. Turn the power off and on and try the command again.
2. Relace the cassettee #6 if the same symtom recurs.
405E900 HS002B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
405E800 HS002A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
405E700 HS003B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003B Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
405E600 HS003A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003A Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
405E500 HS101 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS101 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
405E400 HS201 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS201 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
405E300 HS301 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS301 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
405E200 HS401 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS401 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
405E100 HS501 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS501 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
405E000 HS601 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS601 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)

© Hyosung TNS Inc. All Rights Reserved. 571


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
4051200 Invalid cassette serial number. 1. Remove the Cassette and put it back.
2. Check the cassette serial number.
3. Replace the Cassette #5 if the same symptom recurs.
4051100 Clearing(Format) EEPROM failed. 1. Turn the power off and on and try the command again.
2. Relace the cassettee #5 if the same symtom recurs.
404E900 HS002B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
404E800 HS002A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
404E700 HS003B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003B Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
404E600 HS003A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003A Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
404E500 HS101 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS101 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
404E400 HS201 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS201 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
404E300 HS301 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS301 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
404E200 HS401 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS401 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
404E100 HS501 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS501 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
404E000 HS601 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS601 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
4041200 Invalid cassette serial number. 1. Remove the Cassette and put it back.
2. Check the cassette serial number.
3. Replace the Cassette #4 if the same symptom recurs.
4041100 Clearing(Format) EEPROM failed. 1. Turn the power off and on and try the command again.
2. Relace the cassettee #4 if the same symtom recurs.
403E900 HS002B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
403E800 HS002A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
403E700 HS003B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003B Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
403E600 HS003A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003A Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
403E500 HS101 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS101 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)

© Hyosung TNS Inc. All Rights Reserved. 572


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
403E400 HS201 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS201 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
403E300 HS301 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS301 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
403E200 HS401 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS401 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
403E100 HS501 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS501 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
403E000 HS601 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS601 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
4031200 Invalid cassette serial number. 1. Remove the Cassette and put it back.
2. Check the cassette serial number.
3. Replace the Cassette #3 if the same symptom recurs.
4031100 Clearing(Format) EEPROM failed. 1. Turn the power off and on and try the command again.
2. Relace the cassettee #3 if the same symtom recurs.
402E900 HS002B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
402E800 HS002A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
402E700 HS003B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003B Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
402E600 HS003A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003A Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
402E500 HS101 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS101 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
402E400 HS201 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS201 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
402E300 HS301 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS301 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
402E200 HS401 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS401 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
402E100 HS501 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS501 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
402E000 HS601 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS601 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
4021200 Invalid cassette serial number. 1. Remove the Cassette and put it back.
2. Check the cassette serial number.
3. Replace the Cassette #2 if the same symptom recurs.
4021100 Clearing(Format) EEPROM failed. 1. Turn the power off and on and try the command again.
2. Relace the cassettee #2 if the same symtom recurs.

© Hyosung TNS Inc. All Rights Reserved. 573


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
401E900 HS002B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
401E800 HS002A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
401E700 HS003B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003B Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
401E600 HS003A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003A Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
401E500 HS101 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS101 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
401E400 HS201 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS201 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
401E300 HS301 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS301 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
401E200 HS401 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS401 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
401E100 HS501 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS501 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
401E000 HS601 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS601 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
4011200 Invalid cassette serial number. 1. Remove the Cassette and put it back.
2. Check the cassette serial number.
3. Replace the Cassette #1 if the same symptom recurs.
4011100 Clearing(Format) EEPROM failed. 1. Turn the power off and on and try the command again.
2. Relace the cassettee #1 if the same symtom recurs.
400ED00 HS004 Light JAM. 1. Open the double detecting sensor guide and reject guide section and remove
the jam.
2. Remove the jam from the reject and retract path.
3. Check the reject gate and HS001 for anything protruding from them and make
adjustment if necessary.
4. Check the tension of the moving path.
5. Clean the moving path.
400EC00 HS001 Light JAM. 1. Open the double detecting sensor guide and reject guide section and remove
the jam.
2. Check the reject gate and HS001 for anything protruding from them and make
adjustment if necessary.
3. Check the tension of the moving path.
4. Clean the moving path.
400EB00 HS004 JAM. 1. Remove the jam from the entrance of the reject box.
2. Check the HS004 Sensor cable.
3. Clean the sensor part.
400EA00 HS001 JAM. 1. Remove the jam from the Reject Gate.
2. Check the HS001 Sensor cable.
3. Clean the sensor part.
400E900 HS002B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
400E800 HS002A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.

© Hyosung TNS Inc. All Rights Reserved. 574


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
400E700 HS003B JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003B Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
400E600 HS003A JAM - JAM Task. 1. Open the double detecting sensor guide and remove the jam.
2. Check the HS003A Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
400E500 HS101 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS101 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
400E400 HS201 JAM - JAM Task. 1. Open SF12 and remove the jam from the pick-up control part.
2. Check the HS201 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
400E300 HS301 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS301 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
400E200 HS401 JAM - JAM Task. 1. Open SF34 and remove the jam from the pick-up control part.
2. Check the HS401 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
400E100 HS501 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS501 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
400E000 HS601 JAM - JAM Task. 1. Open SF56 and remove the jam from the pick-up control part.
2. Check the HS601 Sensor cable.
3. Clean the sensor section and conduct auto-dimming. (Automatically run during
initialization)
4002900 Writing EEPROM failed. 1. Turn the power off and on and try the command again.
2. Remove the cassette and put it back
3. Relace the main board or the cassettee if the same symtom recurs.

4002800 Reading EEPROM failed. 1. Turn the power off and on and try the command again.
2. Remove the cassette and put it back
3. Relace the main board or the cassettee ID board if the same symtom recurs.

4002700 Unspecified FuncCMD. 1. Turn the power off and on and check that it operates normally.
2. Check the final version of SP and EP, and update if necessary.

4002600 Unspecified SubCMD. 1. Turn the power off and on and check that it operates normally.
2. Check the final version of SP and EP, and update if necessary.

4002500 Unspecified CMD. 1. Turn the power off and on and check that it operates normally.
2. Check the final version of SP and EP, and update if necessary.

4001600 Note DB Encryption failed. 1. Turn the power off and on and check the DB file.
2. If the file is proper, replace the USB cable and check again.
3. Replace the CDU main board if the same symptom recurs.
4001500 Note DB Write error. 1. Turn the power off and on and check the DB file.
2. If the file is proper, replace the USB cable and check again.
3. Replace the CDU main board if the same symptom recurs.
4001200 Invalid cassette serial number. 1. Remove the Cassette and put it back.
2. Check the cassette serial number.
3. Replace the Cassette if the same symptom recurs.
4001100 Clearing(Format) EEPROM failed. 1. Turn the power off and on and try the command again.
2. Relace the main board or the cassettee if the same symtom recurs.

4001000 NAND Flash R/W Error. 1. Turn the power off and on and try the command again.
2. Replace the CDU main board if the same symptom recurs.
971A500 Invalid mix number 1. Reconfigure cash dispenser at supervisor mode
971A400 In case the number of coins dispensed 1. Check coin dispenser driver version
exceeds the maximum dispensing coin 2. Reconfigure the maximum dispensable count
971A300 In case the number of bills dispensed 1. Check cash dispenser driver (CDM SP) version
exceeds the maximum dispensing bill 2. Reconfigure the maximum dispensable count

© Hyosung TNS Inc. All Rights Reserved. 575


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
971A200 CASSETTE OFF POSITION. 1. Reconfigure denomination
Not dispensable 2. Reconfigure currency
971A100 Invalid currency 1. Reconfigure currency at supervisor mode
971A000 Invalid denomination 1. Reconfigure denomination at supervisor mode
9719800 The cassette having the same ID or invalid ID is 1. Reconfigure cassette ID in VDM
9719400 installed
Invalid Cash Unit ID 1. Reconfigure cash dispenser setup data
94C7300 Items were taken during retract operation -
94C7200 There were no items to retract 1. Check for sensor pollution
- HS005,HS013, HS014.
2. Clean sensor and replace if necessary.
94C7100 There were no items to reject. 1. Check for sensor pollution
- HSx01, HS003, HS004
- HS005,HS013, HS014.
2. Clean sensor and replace if necessary.
94C6700 No more dispensable cassette exist after Test Cash 1. Check notes in cassette.
Unit. 2. Check count setting in cassette
3. Replenish and reconfigure cashunitinfo.
94C6600 [Delivery] No more bill is available in cash cassette(s) "1. Confirm whether there are notes in the cassette.2. Check whether count setting
for test cash dispense. of the cassette is correct.3. Set the cassette information again with correct setting."

94C6500 Calibration was set at not dispensable cassette. 1. Check the input parameter.
94C6200 Count mismatch between request count and 1. Check for sensor pollution
dispensed count. - HSx01, HS001
2. Clean sensor and replace if necessary.
3. Reboot ATM
4. Check the USB Cable
94C6100 Safe door is open, when dispense start. 1. Check the safe door open.
94B9200 Cashunit type setting is invalid. 1. Check the input parameter.
(except Reject/Retract Cashunit)
94B9100 Reject/Retract Cashunit type setting is invalid. 1. Check the input parameter.
94B8700 Shutter already closed when shutter close executed. 1. Check for sensor pollution
- HS017, HS023
2. Clean sensor and replace if necessary.
94B8600 Shutter already opened when shutter open executed. 1. Check for sensor pollution
- HS017, HS023
2. Clean sensor and replace if necessary.
94B8100 Invalid parameter(retract area, out poistion) was set 1. Device capability check.
in reset command 2. Check the input parameter.
94B7100 Invalid parameter(retract area) was set 1. Device capability check.
in retract command 2. Check the input parameter.
94B6700 Calibrate/TestCash is not executable because 1. Check the Reject/Retract Bin Full or missing
Reject bin is Full or missing.
94B6600 Invalid parameter set in Calibrate/Test 1. Check the device capability.
cashunit command. 2. Check the input parameter.
- Unsupported retract area set.
94B6500 Invalid parameter set in Calibrate command. 1. Check the input parameter.
- Calibration request to RJ/RT Cassette.
94B6300 No bills in stacker when Present executed. 1. Check a dust in stacker
2. Check the sensor cable.
94B6200 The remained note is detected when 1. Check the remained notes in Stacker
the notes start to be dispensed 2. Check a dust in stacker.
3. Check the sensor Cable.
94B6100 Error to dispense 0 sheets to be required 1. Check received command
2. Check communication cable
3. Check Cash unit Information
94A6200 CDU Home Position Error 1. Check CDU home position
2. Check home position sensor cable and pollution
3.Change the sensor of home position
4. Change CDU10 board if error continues.
94A6100 Dispenser state is not dispensable. 1. Check the Reject/Retract Bin Full
or missing.
2. Check the replenished amount
and replenish.
9441900 Failed to create cash taken check thread. 1. Reboot ATM
2. Reinstall software
3. Replace hard disk drive
9441800 Failed to create status update thread 1. Reboot ATM
2. Reinstall software
3. Replace hard disk drive

© Hyosung TNS Inc. All Rights Reserved. 576


Error Code manual CDU10 - Error Code List

Problem
Problem Description Troubleshooting
Code
9441700 Failed to create sensor poll thread 1. Reboot ATM
2. Reinstall software
3. Replace hard disk drive
9429900 Failed to download firmware. 1. Check the firmware file
9426100 Failed to copy file 1. Reboot ATM
2. Reinstall software
3. Replace hard disk drive
9425600 Failed to create file 1. Reboot ATM
2. Reinstall software
3. Replace hard disk drive
9413400 [Delivery] Communicatino error of firmware (old error "1. Execute the reset function in operation mode.2. Reboot the system."
code : 4DN01)
9413300 Abnormal communication 1. Do Reset at operator function.
(device is offline, communication cable is 2. Check the communication cable
disconnected) 3. Reboot ATM
9411300 Cash Dispenser USB succeed in open, 1. Do RESET at Operator Function.
but device no response. 2. Reboot ATM
3. Check the USB Cable

© Hyosung TNS Inc. All Rights Reserved. 577


Error Code manual Coin Dispenser

Coin Dispenser

Problem
Problem Description Troubleshooting
Code
9704010 Fail to communication or all Cassette are missing 1. Call RESET function or do RESET at operator function
2. Check if communication cable or COM port is not connected
3. Check Hopper Status.
R0044 Exit Blocked. Dispense aborted after maximum retries Check a latch status and execute Initialize
latch.
R0042 Function Error Dispense attempted with Bit 5 Set or Execute Initialize.
bad Message date.
R0041 Parity Error. Execute Initialize.
R0040 Dispense aborted atfer maximum retries latch. Check a latch statsu and execute Initialize.
R0010 Bin Sensor Failed. Check a Canister status and execute Initialize.
R0008 Coins Jammed latch. Check a latch status and execute Initialize .
R0004 Exit Blocked. Check Exit status and execute Initialize
R0002 Canister was removed latch. Check a Canister status.
R0001 Canister is not present. Check a Canister status.
R0050 Low Coin (Alarm is On) Check have enough coins in cassette.
97R05400 The device is offline! Check the cable Check the cable
9704199 Hopper status is jammed 1. Remove the jammed coin in front of hopper exit.
2. Call RESET function or do RESET at operator function
9704198 Fail to dispense coins 1. Check the coin hopper and it is exit slot.
2. Call RESET function or do RESET at operator function
9704102 Because of remain insufficiency coins so the command 1. Replenish the coin in the hopper
of dispense is uncompleted
9704040 Fail to create sensor polling thread 1. Reboot ATM
2. Call your attendant
9704032 Fail to write in registry 1. Reboot ATM
2. Call your attendant
9704021 The config file(Chauinfo.ini) is not opened 1. Reboot ATM
2. Call your attendant
9704020 The config file(Chauinfo.ini) is not existed 1. Check the Chauinfo.ini file exist.
If it does not exist copy this file in the directory.
9704011 Fail to receive response 1. Call RESET function or do RESET at operator function
2. Check if communication cable or COM port is not connected

© Hyosung TNS Inc. All Rights Reserved. 578


Error Code manual EPP6000 (Encryption Pin-Pad)

EPP6000 (Encryption Pin-Pad)

Problem
Problem Description Troubleshooting
Code
9701190 Pinpad Error. Please wait a while and try again. Please wait an hour and check transaction.

9EA9200 PINPAD device is out of order Check all buttons on keypad


9EA9100 PINPAD device is out of order Check serial number of pinpad
E104500 Generate RSA Key pair failed Check EPP RSA key pair value
E104000 Invalid Random data compare with API Check EPP status
GenerateRandomData result
E103F00 RSA key pair does not exist Check EPP RSA Key
E103E00 Verify Signature failed Check EPP Signature
E103400 Invalid EPP UID Check EPP Device UID
E103100 Operator password not verified Try to verfify Operator Password
E103000 Operator password not entered Check operator password and reenter operator password

E101F00 PIN / clear entry stopped Check Justtide EPP State


E101E00 PIN / clear entry started Check Justtide EPP device status
E100600 Wrong HSM state. Check Justtide Device Status
97011E1 Failed to download firmware (execution failure) -

97011E0 Failed to download firmware (no firmware file) -

9701199 PINPAD device is out of order (self test failure) Change device to new one

9701111 BCC error occurred Restart ATM


9701040 Failed to create thread (open connection failure) Restart the PIN pad Service Provider

9701017 Response data timed out Check the device cable and connection.
9701016 Cannot receive data. timeout occurred Check the device cable and connection.
9701012 Failed to send data to device Check the device cable and connection.
9701010 Failed to open port (open connection failure) Check the device cable and connection.

© Hyosung TNS Inc. All Rights Reserved. 579


Error Code manual EPP7000 (Encryption Pin-Pad)

EPP7000 (Encryption Pin-Pad)

Problem
Problem Description Troubleshooting
Code
9EA9100 PINPAD device is out of order Check serial number of pinpad
Ep01200 The received serial number from SP Check command message
Ep01100 The received Mac address from SP Check command message
Ep00900 Not in auth init state Authentication process needs between SP and EP
Ep00800 EP Crypto Done fails Check command message
Ep00400 Encryption fails. Check SP/EP Communication
9EA9300 PINPAD device do not support Secure Communication PINPAD device do not support Secure Communication

EW3FD12 The two removal switches of EPP are not pressed Check if two removal switches of EPP are pressed correctly.
correctly.
9EA6400 BCC error occurred Restart ATM
9EA6300 Firmware download failed. Change device to new one
9EA6200 Cannot download firmware confirm the firmware file
9EA6100 Self test fail Change device to new one
9E41A00 Cannot make thread Restart ATM
9E13200 Cannot send data to device Check the device cable and connection.
9E13100 Cannot receive data. timeout occurred Check the device cable and connection.
9E11200 Cannot connect to device Check the device cable and connection.
EX1FF05 Unauthorized Removal State Set Initial State, Set Initialization State and Set installation state

EX1FF04 Authorized Removal State Set installation state


EX1FF03 Initialization State Set installation state
EX1FF02 Initial State Set Initialization State and Set installation state
EX1FF01 Self Test Fail Exchange EPP
EW5FF0F ID is not found Set existing ID
EW5FD10 It is not senstive mode for removal detection Enter two IDs and passwords to be sensitive mode for removal detection

EW5FD0F Search ID count error Check firmware source code


EW4FD10 It is not senstive mode for removal detection Enter two IDs and passwords to be sensitive mode for removal detection

EW4FD0E Entered ID is Enter ID that is not


EW4FD01 The count of ID/password that are not default is less Enter more than two IDs and passwords that are not default
than two
EW4FA00 Undefined action Check firmware source code
EW3FD10 It is not senstive mode for removal detection Enter two IDs and passwords to be sensitive mode for removal detection

EW3FD0E Entered ID is Enter ID that is not


EW3FD01 The count of ID/password that are not default is less Enter more than two IDs and passwords that are not default
than two
EW3FA00 Undefined action Check firmware source code
EW2FF0F ID is not found Set existing ID
EW2FD10 It is not senstive mode for removal detection Enter two IDs and passwords to be sensitive mode for removal detection

EW2FD0E Entered ID is Enter ID that is not


EW2FD0D Full ID counts (20) Delete an existing ID and try it again
EW2FD0C Incorrect ID Enter correct ID
EW2FD0A Same ID exists Enter a different ID with existing ID
EW2FD09 Password is Enter a password that is not
EW2FD08 ID is Enter a ID that is not
EW2FD07 Failure of entered ID verification Enter correct ID
EW2FD06 Failure of entered password verification Enter correct password
EW21300 ID and password entry timeout Retry ID and password entry from the beginning
EW21200 Invalid parameter Check if the parameter is normal
EW1FD05 1ST ID is not verified Verify 1ST ID first
EW1FD04 The two IDs are same Set the different two IDs
EW1FD03 Incorrect default IDs or passwords Enter correct default IDs and passwords
EW1FD02 Incorrect IDs or passwords Enter correct IDs and passwords
EW11300 ID and password entry timeout Retry ID and password entry from the beginning
EV2FB00 Undefined State Check firmware source code
EU38100 Check sum failure Check firmware file
EU38000 Firmware update start command does not executed Execute firmware update start commnad

EU35700 Failure of signature verification Check RSA Key format and signature value

© Hyosung TNS Inc. All Rights Reserved. 580


Error Code manual EPP7000 (Encryption Pin-Pad)

Problem
Problem Description Troubleshooting
Code
EU31200 Invalid parameter Check if the parameter is normal
EU28300 Received firmware file does not have version info Check firmware file

EU28000 Firmware update start command does not executed Execute firmware update start commnad

EU21200 Invalid parameter Check if the parameter is normal


EU21100 Invalid parameter length Check if the parameter length is normal
EU18200 Firmware update public key does not exist Inject firmware update public key
ET17400 It is not in the sensitive mode Enter two sensitive passwords to be sensitive mode

ET16200 The keyname is same with existing asymmetric Set the different keyname with existing asymmetric keyname
keyname
ET14400 The parent key is not TR31 Master Key Set the parent key which of usage is TR31 Master Key

ET14000 The key is not top level Set the top level key
ET13C00 key is imported without the component key entry Enter more than two component keys

ET13B00 Component key counts are less than 2 Enter more than two component keys
ET13A00 The right key is weak key Set the right key which is not weak key
ET13900 The left key is weak key Set the left key which is not weak key
ET13800 The left key is same with the right key Set the different key value
ET12700 The key usage is Set the correct key usage
ET12600 Component key entry is not complete Enter component key all
ET12500 There is no entered component key Enter component key and try it again
ET12400 WFS_PIN_USECONSTRUCT key usage cannot be Remove WFS_PIN_USECONSTRUCT key usage
used as TMK
ET12200 The key usage is not Key Encryption Key Set the key which of usage is Key Encrytion Key
ET12100 Key Table is FULL Delete an existing key and try it again or set the existing keyname

ET12000 Key Table is FULL Delete an existing key and try it again or set the existing keyname

ET11200 Invalid parameter Check if the parameter is normal


ET11100 Invalid parameter length Check if the parameter length is normal
ER86200 The keyname is same with existing asymmetric Set the different keyname with existing asymmetric keyname
keyname
ER86100 Failure of random number comparison Check the random number
ER86000 Invalid Encoded Message format Check the encrypted message
ER85F00 RSA decryption failure Check RSA Key format
ER85A00 RKT 15 minutes timeout Execute RKT process from the beginning
ER85900 Mutual authentication is not verified Try to load Host public key command and start key exchange command

ER85700 Failure of signature verification Check RSA Key format and signature value
ER84400 The parent key is not TR31 Master Key Set the parent key which of usage is TR31 Master Key

ER83A00 The right key is weak key Set the right key which is not weak key
ER83900 The left key is weak key Set the left key which is not weak key
ER83800 The left key is same with the right key Set the different key value
ER82A00 Key usage mismatch Check the key usage
ER82700 The key usage is Set the correct key usage
ER82100 Key Table is FULL Delete an existing key and try it again or set the existing keyname

ER82000 Key Table is FULL Delete an existing key and try it again or set the existing keyname

ER81200 Invalid parameter Check if the parameter is normal


ER76100 Failure of random number comparison Check the random number
ER76000 Invalid Encoded Message format Check the encrypted message
ER75F00 RSA decryption failure Check RSA Key format
ER75E00 There is no EPP private key Inject EPP private key
ER75B00 Random number size exceeds 256 Set the random number size less than 256
ER75A00 RKT 15 minutes timeout Execute RKT process from the beginning
ER75900 Mutual authentication is not verified Try to load Host public key command and start key exchange command

ER65D00 RSA encryption failure Check RSA Key format


ER65C00 There is no Host public key Try to load Host public key command
ER65B00 Random number size exceeds 256 Set the random number size 16
ER65A00 RKT 15 minutes timeout Execute RKT process from the beginning

© Hyosung TNS Inc. All Rights Reserved. 581


Error Code manual EPP7000 (Encryption Pin-Pad)

Problem
Problem Description Troubleshooting
Code
ER65900 Mutual authentication is not verified Try to load Host public key command and start key exchange command

ER55B00 Random number size exceeds 256 Set the random number size less than 256
ER55A00 RKT 15 minutes timeout Execute RKT process from the beginning
ER55900 Mutual authentication is not verified Try to load Host public key command
ER46300 Invalid RSA Key format Check the RSA Key format
ER45800 The keyname is same with existing symmetric keyname Set the different keyname with existing symmetric keyname

ER45700 Failure of signature verification Check RSA Key format and signature value
ER45600 There is no CA public key Inject CA public key
ER45000 Undefined RSA Key Type Check the firmware code
ER42A00 Key usage mismatch Check the key usage
ER41100 Invalid parameter length Check if the parameter length is normal
ER35500 There is no EPP public key signature Inject EPP public key signature
ER35400 There is no EPP public key Inject EPP public key
ER25300 There is no serial number signature Inject serial number signature
ER25200 There is no serial number Inject serial number
EP2A300 There is no entered PIN Enter PIN and try it again
EP2A100 Failure of DUKPT PIN block encryption Check DUKPT PIN encryption count
EP1A300 There is no entered PIN Enter PIN and try it again
EP12C00 Failure of obtaining the key in the keytable Check if the parent key is loaded status
EP12A00 Key usage mismatch Check the key usage
EP12300 Key is not found Check if the key is loaded
EM24900 MAC verification failure Check the MAC value
EM22C00 Failure of obtaining the key in the keytable Check if the parent key is loaded status
EM22A00 Key usage mismatch Check the key usage
EM22300 Key is not found Check if the key is loaded
EM21200 Invalid parameter Check if the parameter is normal
EM21100 Invalid parameter length Check if the parameter length is normal
EM12C00 Failure of obtaining the key in the keytable Check if the parent key is loaded status
EM12A00 Key usage mismatch Check the key usage
EM12300 Key is not found Check if the key is loaded
EM11200 Invalid parameter Check if the parameter is normal
EM11100 Invalid parameter length Check if the parameter length is normal
EL1FD11 Log search failure Check the firmware code
EL1FC00 Log is not found Set installation state
EJ27400 It is not in the sensitive mode Enter two sensitive passwords to be sensitive mode

EJ27100 Incorrect password Enter correct passwords


EJ21300 Password entry timeout Retry password entry
EJ17400 It is not in the sensitive mode Enter two sensitive passwords to be sensitive mode

EJ17100 Incorrect password Enter correct passwords


EJ11300 Password entry timeout Retry password entry from the beginning
EH11100 Invalid parameter length Check if the parameter length is normal
EG49300 Signature verification failure Check RSA Key format and signature value
EG42B00 Invalid keyname Check the keyname is normal string and less than 32 digits

EG42300 Key is not found Check if the key is loaded


EG39200 Signature generation failure Check RSA Key format
EG32B00 Invalid keyname Check the keyname is normal string and less than 32 digits

EG32300 Key is not found Check if the key is loaded


EG29400 Invalid RSA Key length RSA Key length should be 2048 bits
EG29100 RSA decryption failure Check RSA Key format
EG22300 Key is not found Check if the key is loaded
EG19000 RSA encryption failure Check RSA Key format
EG12B00 Invalid keyname Check the keyname is normal string and less than 32 digits

EG12300 Key is not found Check if the key is loaded


EF65100 Undefined Sign and SN Type Check the firmware code
EF61100 Invalid parameter length Check if the parameter length is normal
EF55100 Undefined Sign and SN Type Check the firmware code
EF51100 Invalid parameter length Check if the parameter length is normal
EF45100 Undefined Sign and SN Type Check the firmware code
EF41100 Invalid parameter length Check if the parameter length is normal

© Hyosung TNS Inc. All Rights Reserved. 582


Error Code manual EPP7000 (Encryption Pin-Pad)

Problem
Problem Description Troubleshooting
Code
EF36300 Invalid RSA Key format Check the RSA Key format
EF35800 The keyname is same with existing symmetric keyname Set the different keyname with existing symmetric keyname

EF35000 Undefined RSA Key Type Check the firmware code


EF32A00 Key usage mismatch Check the key usage
EF31100 Invalid parameter length Check if the parameter length is normal
EF26300 Invalid RSA Key format Check the RSA Key format
EF25800 The keyname is same with existing symmetric keyname Set the different keyname with existing symmetric keyname

EF25000 Undefined RSA Key Type Check the firmware code


EF22A00 Key usage mismatch Check the key usage
EF21100 Invalid parameter length Check if the parameter length is normal
EF16300 Invalid RSA Key format Check the RSA Key format
EF15800 The keyname is same with existing symmetric keyname Set the different keyname with existing symmetric keyname

EF15000 Undefined RSA Key Type Check the firmware code


EF12A00 Key usage mismatch Check the key usage
EF11100 Invalid parameter length Check if the parameter length is normal
ED2A000 Undefined AES length Set AES length 16, 24 or 32
ED22C00 Failure of obtaining the key in the keytable Check if the parent key is loaded status
ED22A00 Key usage mismatch Check the key usage
ED22300 Key is not found Check if the key is loaded
ED21200 Invalid parameter Check if the parameter is normal
ED21100 Invalid parameter length Check if the parameter length is normal
ED1A000 Undefined AES length Set AES length 16, 24 or 32
ED12C00 Failure of obtaining the key in the keytable Check if the parent key is loaded status
ED12A00 Key usage mismatch Check the key usage
ED12300 Key is not found Check if the key is loaded
ED11200 Invalid parameter Check if the parameter is normal
ED11100 Invalid parameter length Check if the parameter length is normal
EC26200 The keyname is same with existing asymmetric Set the different keyname with existing asymmetric keyname
keyname
EC24700 Key Block verification failure Check MAC for Key Block
EC24500 Failure of decrypting Key Block Check if the Key Block is correct
EC24400 The parent key is not TR31 Master Key Set the parent key which of usage is TR31 Master Key

EC24300 Key Block Header error Check Key Block Header


EC24200 Key Block length error Check Key Block length
EC24100 The same key value exists Set the different key value with the existing key
EC23E00 The child key counts exceed 5 Delete an existing key and try it again or set the existing child keyname

EC23D00 Failure of obtaining the parent key Check if the parent key is loaded status
EC23A00 The right key is weak key Set the right key which is not weak key
EC23900 The left key is weak key Set the left key which is not weak key
EC23800 The left key is same with the right key Set the different key value
EC23700 Transaction key is multiple usage Set the transaction key which has single usage
EC23600 Transaction key usage is KEK Set the transaction key which of usage is not KEK
EC23500 The key is not KEK for Local PIN Key Set the key which of usage is KEK for Local PIN Key

EC23400 The key is not KEK for Unique PIN Key Set the key which of usage is KEK for Unique PIN Key

EC23300 The key is not KEK for MAC Key Set the key which of usage is KEK for MAC Key
EC23200 The key is not KEK for Data Key Set the key which of usage is KEK for Data Key
EC23100 The key is not KEK for PIN Key Set the key which of usage is KEK for PIN Key
EC23000 Double length key level error Double length key level should be 2 or 3
EC22F00 The parent key usage is not Key Encryption Key Set the parent key which of usage is Key Encrytion Key

EC22D00 The child key length error The child key length should be equal or less than the parent key length

EC22C00 Failure of obtaining the key in the keytable Check if the parent key is loaded status
EC22B00 Invalid keyname Check the keyname is normal string and less than 32 digits

EC22800 The parent key is not loaded status Check if the key is loaded status
EC22300 Key is not found Check if the key is loaded
EC22000 Key Table is FULL Delete an existing key and try it again or set the existing keyname

© Hyosung TNS Inc. All Rights Reserved. 583


Error Code manual EPP7000 (Encryption Pin-Pad)

Problem
Problem Description Troubleshooting
Code
EC16200 The keyname is same with existing asymmetric Set the different keyname with existing asymmetric keyname
keyname
EC14800 It is in the ANSI TR31 mode ANSI TR31 Import Key Command should be used.
EC14100 The same key value exists Set the different key value with the existing key
EC13F00 The key is not duplicated usage The key cannot be overwritten because of no duplicate usage

EC13E00 The child key counts exceed 5 Delete an existing key and try it again or set the existing child keyname

EC13D00 Failure of obtaining the parent key Check if the parent key is loaded status
EC13A00 The right key is weak key Set the right key which is not weak key
EC13900 The left key is weak key Set the left key which is not weak key
EC13800 The left key is same with the right key Set the different key value
EC13700 Transaction key is multiple usage Set the transaction key which has single usage
EC13600 Transaction key usage is KEK Set the transaction key which of usage is not KEK
EC13500 The key is not KEK for Local PIN Key Set the key which of usage is KEK for Local PIN Key

EC13400 The key is not KEK for Unique PIN Key Set the key which of usage is KEK for Unique PIN Key

EC13300 The key is not KEK for MAC Key Set the key which of usage is KEK for MAC Key
EC13200 The key is not KEK for Data Key Set the key which of usage is KEK for Data Key
EC13100 The key is not KEK for PIN Key Set the key which of usage is KEK for PIN Key
EC13000 Double length key level error Double length key level should be 2 or 3
EC12F00 The parent key usage is not Key Encryption Key Set the parent key which of usage is Key Encrytion Key

EC12E00 Single length key level error Single length key level should be 2
EC12D00 The child key length error The child key length should be equal or less than the parent key length

EC12A00 Key usage mismatch Check the key usage


EC12900 The parent key mismatch Set the same parent key
EC12800 The parent key is not loaded status Check if the key is loaded status
EC12700 The key usage is Set the correct key usage
EC12300 Key is not found Check if the key is loaded
EC12200 The key usage is not Key Encryption Key Set the key which of usage is Key Encrytion Key
EC12100 Key Table is FULL Delete an existing key and try it again or set the existing keyname

EC12000 Key Table is FULL Delete an existing key and try it again or set the existing keyname

EC11200 Invalid parameter Check if the parameter is normal


EA17400 It is not in the sensitive mode Enter two sensitive passwords to be sensitive mode

E??1000 Undefined Command Check command message


E616300 Invalid RSA Key format Check the RSA Key format
E615800 The keyname is same with existing symmetric keyname Set the different keyname with existing symmetric keyname

E615000 Undefined RSA Key Type Check the firmware code


E612A00 Key usage mismatch Check the key usage
E611100 Invalid parameter length Check if the parameter length is normal
E41A300 No PIN is entered Try again after entering PIN
E41A200 Local PIN verification failure Check the data for local PIN verification
E412C00 Failure of obtaining the key in the keytable Check if the parent key is loaded status
E412A00 Key usage mismatch Check the key usage
E412300 Key is not found Check if the key is loaded
E3C2300 Key is not found Check if the key is loaded
E3A2300 Key is not found Check if the key is loaded
E392300 Key is not found Check if the key is loaded
E382300 Key is not found Check if the key is loaded
E372300 Key is not found Check if the key is loaded
E362300 Key is not found Check if the key is loaded
E352300 Key is not found Check if the key is loaded
E342300 Key is not found Check if the key is loaded
E341200 Invalid parameter Check if the parameter is normal
E332300 Key is not found Check if the key is loaded
E331200 Invalid parameter Check if the parameter is normal
E322300 Key is not found Check if the key is loaded
E312300 Key is not found Check if the key is loaded

© Hyosung TNS Inc. All Rights Reserved. 584


Error Code manual EPP7000 (Encryption Pin-Pad)

Problem
Problem Description Troubleshooting
Code
E247400 It is not in the sensitive mode Enter two sensitive passwords to be sensitive mode

E231300 PIN or Key entry timeout Retry PIN or Key entry from the beginning
E227000 Incorrect password Enter correct passwords
E221300 Password entry timeout Retry password entry from the beginning
E217800 PIN transaction exceeded 120 within one hour Retry PIN transaction after one hour

E217400 It is not in the sensitive mode Enter two sensitive passwords to be sensitive mode

E211300 PIN or Key entry timeout Retry PIN or Key entry from the beginning
E15A400 Invalid time value Check if the time value is ASC value
E147700 Invalid the function key value Check if the function key value is between 0x0a and 0x0f

E147600 Invalid the sum of function key value Check if the sum of function key value is 0x4b
E131100 Invalid parameter length Check if the parameter length is normal
E12A500 Invalid baudrate Check if the baudrate is either 38400 or 115200

© Hyosung TNS Inc. All Rights Reserved. 585


Error Code manual EPP8000 (Encryption Pin-Pad)

EPP8000 (Encryption Pin-Pad)

Problem
Problem Description Troubleshooting
Code
9EA9200 PINPAD device is out of order Check all buttons on keypad
9EA9100 PINPAD device is out of order Check serial number of pinpad
EP1p017 When normal EPB, sn exists Authentication process needs between SP and EP
EP1p016 When normal EPB, mac exists Authentication process needs between SP and EP
EP1p014 EPB Encryption fails Check command message
EP1p013 Decryption fails Check command message
EP1p010 The stored serial number of EPP is Authentication process needs between SP and EP
EP1p004 Encryption fails Check command message
EP1p003 Random number comparison fails Authentication process needs between SP and EP
EP1p002 The stored Mac address of EPP is Authentication process needs between SP and EP
EP1p001 Not auth success state Authentication process needs between SP and EP
Ep00600 Mac address comparison fails Check Command Message
Ep00500 EP Crypto Open fails Check SP/EP Communication
Ep00400 Encryption fails Check SP/EP Communication
9EA9300 - PINPAD device do not support Secure Communication
p012 The received serial number from SP Check command message
p011 The received Mac address from SP Check command message
p009 Not in auth init state Authentication process needs between SP and EP
p008 EP Crypto Done fails Check command message
p007 Serial number comparison fails Check command message
p006 Mac address comparison fails Check command message
p005 EP Crypto Open fails Check command message
p004 Encryption fails Check command message
Fpp010 The stored serial number of EPP is Authentication process needs between SP and EP
Fpp004 Encryption fails Check command message
Fpp003 Random number comparison fails Authentication process needs between SP and EP
Fpp002 The stored Mac address of EPP is Authentication process needs between SP and EP
Fpp001 Not auth success state Authentication process needs between SP and EP
EW3FD12 The two removal switches of EPP are not pressed Check if two removal switches of EPP are pressed correctly.
correctly.
ET1A104 Not DUKPT key usage Check key usage value
ET1A103 DUKPT Key Table Full Delete an existing DUKPT key and inject DUKPT key
ET1A100 maximum PIN encryption count of DUKPT Inject new DUKPT key
ET14H00 The working key name is same with DUKPT key name. Set the different keyname between working key and DUKPT key.

EP1A400 Not 5 digits PIN Italy AP PIN format Enter 5 digits PIN
EP1A102 maximum DUKPT PIN encryption count Inject new DUKPT key
EP1A101 DUKPT Key not found Inject DUKPT Key
EP1A100 Maximum DUKPT PIN encryption count Inject new DUKPT Key
EM1A101 DUKPT Key not found Inject DUKPT key
E3BA101 DUKPT Key not found Inject DUKPT key
EQGQ007 Invalid received information Check command message
EQFQ007 Invalid received information Check command message
EQEQ022 Invalid KTK serial Check KTK serial
EQEQ021 Invalid KTK version Check KTK version
EQEQ019 Invalid KTK information Check KTK information
EQEQ016 Invalid encoded method Check em type
EQEQ015 IdKD is not matched Check IdKD
EQEQ014 KTK injection failure Check KTK information
EQEQ010 Key type is not matched Check Key Type
EQEQ006 Signature verification failure Check input data and RSA key for signature
EQEQ004 Invalid IdKG Check IdKG
EQEQ003 Invalid random Check random number
EQEQ002 Invalid SnSCD Check SnSCD
EQEN001 RSA decryption failure Check input data and RSA key for decryption
EQE2D00 Invalid key length Check key length
EQBQ020 Invalid KG version Check KG version
EQBQ018 Host public key injection failure Check Host public key information
EQBQ010 Key type is not matched Check Key Type
EQBQ006 Signature verification failure Check input data and RSA key for signature
EQBQ004 Invalid IdKG Check IdKG
EQBQ001 Invalid keyname Check command message

© Hyosung TNS Inc. All Rights Reserved. 586


Error Code manual EPP8000 (Encryption Pin-Pad)

Problem
Problem Description Troubleshooting
Code
EQB2D00 Invalid key length Check key length
EQAQ018 Host public key injection failure Check Host public key information
EQAQ012 GRN H2 is not confirmed GRN H2 must be confirmed
EQAQ00E Signature generation failure Check input data and RSA key for signature
EQA2D00 Invalid key length Check key length
EQ9Q008 RSA key generation failure Retry RSA key generation
EQ9Q006 Signature verification failure Check input data and RSA key for signature
EQ9Q004 Invalid IdKG Check IdKG
EQ9Q003 Invalid random Check random number
EQ9Q002 Invalid SnSCD Check SnSCD
EQ92D00 Invalid key length Check key length
EQ5Q018 Host public key injection failure Check Host public key information
EQ5Q011 GIN H5 is not confirmed GIN H5 must be confirmed
EQ5Q00E Signature generation failure Check input data and RSA key for signature
EQ52D00 Invalid key length Check key length
EQ4Q008 RSA key generation failure Retry RSA key generation
EQ4Q006 Signature verification failure Check input data and RSA key for signature
EQ4Q004 Invalid IdKG Check IdKG
EQ4Q003 Invalid random Check random number
EQ4Q002 Invalid SnSCD Check SnSCD
EQ42D00 Invalid key length Check key length
EQ2Q018 Host public key injection failure Check Host public key information
EQ2Q010 Key type is not matched Check Key Type
EQ2Q00F Thumb print is not matched Check RSA key and thumb print
EQ2Q001 Invalid received length Check command message
EQ22D00 Invalid key length Check key length
ENBQ007 Invalid received information Check command message
ENAQ007 Invalid received information Check command message
ENAN002 OAEP operation failure Check input data for OAEP
EN9Q007 Invalid received information Check command message
EN8Q007 Invalid received information Check command message
EN7N001 RSA decryption failure Check input data and RSA key for decryption
EN72D00 Invalid key length Check key length
EN6N001 RSA decryption failure Check input data and RSA key for decryption
EN62D00 Invalid key length Check key length
EN5Q006 Signature verification failure Check input data and RSA key for signature
EN52D00 Invalid key length Check key length
EN4Q00E Signature generation failure Check input data and RSA key for signature
EN42D00 Invalid key length Check key length
EN3Q00D RSA key pair verification failure Check RSA key pair
EN32D00 Invalid key length Check key length
EN2Q009 RSA key generation failure Retry RSA key generation
EN22D00 Invalid key length Check key length
EN1Q007 Invalid received information Check command message
EXX1500 Glue attack is detected Check EPP Key state
EW1FD13 Not default ID and password Enter default or NVRAM clear
ER46D00 no host root key need to load host root key with correct information
ER46800 Root and Host public key not found Load Root or Host public key
ER46500 no unbinding need unbinding
EXX1000 Undefined main command Check main command code
EW5FF0F ID not found Check existing ID
EW4FD10 Not in removal sensitive mode Enter removal sensitive id and password
EW4FD0E ID is NULL value Register non NULL ID
EW4FD01 Not two ID Register at least 2 ID
EW4FA00 Undefined EPP state Check EPP module
EW3FD10 Not in removal sensitive mode Enter removal sensitive id and password
EW3FD0E ID is NULL value Register non NULL ID
EW3FD01 Not two ID Register at least 2 ID
EW3FA00 Undefined EPP state Check EPP module
EW2FD10 Not in removal sensitive mode Enter removal sensitive id and password
EW2FD0E ID is NULL value Register non NULL ID
EW21200 Invalid parameter Check SP message
EW11200 Invalid parameter Check SP message
EV2FB00 Undefined EPP state Check EPP module
EU38000 Not on updating firmware Start firmware update at the first time

© Hyosung TNS Inc. All Rights Reserved. 587


Error Code manual EPP8000 (Encryption Pin-Pad)

Problem
Problem Description Troubleshooting
Code
EU35700 Signature verification failure Check RSA key and data
EU28300 Not Version code Check firmware file
EU28000 Not on updating firmware Start firmware update at the first time
EU21200 Invalid parameter Check SP message
EU21100 Received message length error Check SP message
EU11100 Received message length error Check SP message
ET17400 Not in sensitive mode Enter sensitive passwords
ET16200 Same with RSA keyname Use different keyname from RSA Key
ET14F00 Not authenticated zeroization Authenticated zeroization
ET14D00 Weak Key Check key value
ET14C00 Invalid component key digit Check the compoent key digit. it should be 16 or 32.
ET14100 Same key value with another TMK TMK key value must be different from another TMK
ET13C00 Not on entering component key Enter component key
ET13B00 Component key count is less than 2 Minimum component key is 2
ET13A00 Weak Key Check key value
ET13900 Weak Key Check key value
ET13700 Multiple key usage only one key usage is needed
ET12B00 Invalid keyname Check keyname
ET12700 NULL key usage Check key usage
ET12600 Component entry is not complete Enter component key completely
ET12500 No component key entered Enter component key
ET12400 Plain text TMK load Plain text key cannot be loaded
ET12200 Not TMK usage Check TMK usage
ET12000 Key table is full Delete unused key or NVRAM clear
ET11400 Default sensitive password entry Enter new sensitive passwords
ET11200 Invalid parameter Check SP message
ET11100 Received message length error Check SP message
ER86900 Modulus getting failure Check RSA key
ER86800 Root and Host public key not found Load Root or Host public key
ER86400 RSA keys are not loaded all Return to the factory and load RSA keys
ER86200 Same with RSA keyname Use different keyname from RSA Key
ER86100 Random number comparison failure Check random number
ER85F00 RSA decryption failure Check RSA key and data
ER85700 Signature verification failure Check RSA key and data
ER84D00 Weak Key Check key value
ER84100 Same key value with another TMK TMK key value must be different from another TMK
ER83A00 Weak Key Check key value
ER83900 Weak Key Check key value
ER82D00 Invalid key length Check the key length. it should be 8 or 16.
ER82B00 Invalid keyname Check keyname
ER82200 Not TMK usage Check TMK usage
ER82000 Key table is full Delete unused key or NVRAM clear
ER81200 Invalid parameter Check SP message
ER81100 Received message length error Check SP message
ER56400 RSA keys are not loaded all Return to the factory and load RSA keys
ER55B00 Random number size is over 256 Maximum Random number size must be 256
ER51200 Invalid parameter Check SP message
ER46C00 Not Root public key type Check Root public key name and type
ER46B00 Not Host public key type Check Host public key name and type
ER46A00 Root and Host public key name is same Use different keyname for Root and Host public key
ER46900 Modulus getting failure Check RSA key
ER46700 Only Host public key is loaded Unbinding procedure is needed or NVRAM clear
ER46600 Root and Host public keys are loaded Unbinding procedure is needed or NVRAM clear
ER46400 RSA keys are not loaded all Return to the factory and load RSA keys
ER45800 Same with symmetric key name Use different keyname from symmetric key
ER45700 Signature verification failure Check RSA key and data
ER45000 Undefined RSA key type Check RSA key type
ER42B00 Invalid keyname Check keyname
ER42A00 Mismatch key usage Check key usage
ER42300 Key not found Load key to be needed
ER41100 Received message length error Check SP message
ER36400 RSA keys are not loaded all Return to the factory and load RSA keys
ER26400 RSA keys are not loaded all Return to the factory and load RSA keys
ER16400 RSA keys are not loaded all Return to the factory and load RSA keys
EP1FF05 Unauthorized Removal State EPP installation

© Hyosung TNS Inc. All Rights Reserved. 588


Error Code manual EPP8000 (Encryption Pin-Pad)

Problem
Problem Description Troubleshooting
Code
EP1FF04 Authorized Removal State EPP installation
EP1FF03 Initialization State EPP installation
EP1FF02 Factory State NVRAM clear and EPP installation
EP1FB00 Undefined EPP state Check EPP module
EP1A300 No entered PIN No entered PIN
EP13700 Multiple key usage only one key usage is needed
EP12A00 Mismatch key usage Check key usage
EP12300 Key not found Load key to be needed
EP11200 Invalid parameter Check SP message
EM24900 MAC verification failure Check MAC data
EM21100 Received message length error Check SP message
EM13700 Multiple key usage only one key usage is needed
EM12D00 Invalid key length Check the key length. it should be 8 or 16.
EM12A00 Mismatch key usage Check key usage
EM12300 Key not found Load key to be needed
EM11200 Invalid parameter Check SP message
EM11100 Received message length error Check SP message
EL1FD11 Cannot find start log NVRAM clear
EL1FC00 Log not found EPP installation when it is needed
EK6FF0F ID not found Check existing ID
EK6FD10 Not in removal sensitive mode Enter removal sensitive id and password
EK6FD0D ID count FULL Delete unused ID or NVRAM clear
EK6FD0A Same ID exists Register different ID
EK6FD09 Password is NULL value Register non NULL password
EK6FD08 ID is NULL value Register non NULL ID
EK6FD07 ID comparison failure Check ID
EK6FD06 Password comparison failure Check existing passwords
EK61300 Entry timeout Entry retry
EK61200 Invalid parameter Check SP message
EK5FF0F ID not found Check existing ID
EK5FD13 Not default ID and password Enter default or NVRAM clear
EK5FD06 Password comparison failure Check existing passwords
EK5FD05 1st password is not verified Enter correct 1st password
EK5FD04 1st and 2nd password are same 1st and 2nd passwords must be different
EK5FD03 Not default ID and password Ener default or NVRAM clear
EK51300 Entry timeout Entry retry
EK47100 Changed sensitive password verification failure Check changed sensitive passwords
EK41300 Entry timeout Entry retry
EK37000 Sensitive password verification failure Check sensitive passwords
EK31300 Entry timeout Entry retry
EK21300 Entry timeout Entry retry
EK11300 Entry timeout Entry retry
EK01300 Entry timeout Entry retry
EJ27400 Not in sensitive mode Enter sensitive passwords
EJ21200 Invalid parameter Check SP message
EJ17400 Not in sensitive mode Enter sensitive passwords
EJ11200 Invalid parameter Check SP message
EH11200 Invalid parameter Check SP message
EH11100 Received message length error Check SP message
EG49500 Signature verification failure Check RSA key and data
EG49300 Signature verification failure Check RSA key and data
EG41100 Received message length error Check SP message
EG39200 Signature generation failure Check RSA key and data
EG31100 Received message length error Check SP message
EG29400 Encryption message length is not 256 Check encryption message length
EG19100 RSA decryption failure Check RSA key and data
EG11100 Received message length error Check SP message
EG19000 RSA encryption failure Check RSA key and data
EG11100 Received message length error Check SP message
EF47400 Not in sensitive mode Enter sensitive passwords
EF45100 Undefined RSA sign type Check RSA sign type
EF41400 Default sensitive password entry Enter new sensitive passwords
EF41100 Received message length error Check SP message
EF47400 Not in sensitive mode Enter sensitive passwords
EF45100 Undefined RSA sign type Check RSA sign type

© Hyosung TNS Inc. All Rights Reserved. 589


Error Code manual EPP8000 (Encryption Pin-Pad)

Problem
Problem Description Troubleshooting
Code
EF41400 Default sensitive password entry Enter new sensitive passwords
EF41100 Received message length error Check SP message
EF47400 Not in sensitive mode Enter sensitive passwords
EF45100 Undefined RSA sign type Check RSA sign type
EF41400 Default sensitive password entry Enter new sensitive passwords
EF41100 Received message length error Check SP message
EF37400 Not in sensitive mode Enter sensitive passwords
EF36300 Not RSA key format Check RSA key
EF35800 Same with symmetric key name Use different keyname from symmetric key
EF35000 Undefined RSA key type Check RSA key type
EF32A00 Mismatch key usage Check key usage
EF31400 Default sensitive password entry Enter new sensitive passwords
EF31100 Received message length error Check SP message
EF27400 Not in sensitive mode Enter sensitive passwords
EF26300 Not RSA key format Check RSA key
EF25800 Same with symmetric key name Use different keyname from symmetric key
EF25000 Undefined RSA key type Check RSA key type
EF22A00 Mismatch key usage Check key usage
EF21400 Default sensitive password entry Enter new sensitive passwords
EF21100 Received message length error Check SP message
EF17400 Not in sensitive mode Enter sensitive passwords
EF16300 Not RSA key format Check RSA key
EF15800 Same with symmetric key name Use different keyname from symmetric key
EF15000 Undefined RSA key type Check RSA key type
EF12A00 Mismatch key usage Check key usage
EF11400 Default sensitive password entry Enter new sensitive passwords
EF11100 Received message length error Check SP message
ED2A000 Undefined AES mode Check AES mode parameter
ED23700 Multiple key usage only one key usage is needed
ED22D00 Invalid key length Check the key length. it should be 8 or 16.
ED22A00 Mismatch key usage Check key usage
ED22800 Key is not loaded state Load key completely
ED22300 Key not found Load key to be needed
ED21200 Invalid parameter Check SP message
ED21100 Received message length error Check SP message
ED1A000 Undefined AES mode Check AES mode parameter
ED13700 Multiple key usage only one key usage is needed
ED12D00 Invalid key length Check the key length. it should be 8 or 16.
ED12A00 Mismatch key usage Check key usage
ED12800 Key is not loaded state Load key completely
ED12300 Key not found Load key to be needed
ED11200 Invalid parameter Check SP message
ED11100 Received message length error Check SP message
EC16200 Same with RSA keyname Use different keyname from RSA Key
EC14Y00 TR31 mode Load TR31 working key or NVRAM clear
EC14D00 Weak Key Check key value
EC13F00 Non duplicated key Check key usage
EC13A00 Weak Key Check key value
EC13900 Weak Key Check key value
EC13700 Multiple key usage only one key usage is needed
EC12F00 Parent key is not KEK Check parent key usage
EC12D00 Invalid key length Check the key length. it should be 8 or 16.
EC12B00 Invalid keyname Check keyname
EC12800 Key is not loaded state Load key completely
EC12000 Key table is full Delete unused key or NVRAM clear
EC11200 Key not found Load key to be needed
E41A300 No entered PIN No entered PIN
E41A200 IBM3624(Local) PIN verification failure Check PIN verification data
E413700 Multiple key usage only one key usage is needed
E412A00 Mismatch key usage Check key usage
E412300 Key not found Load key to be needed
E3C2300 Key not found Load key to be needed
E3A2300 Key not found Load key to be needed
E3A1200 Invalid parameter Check SP message
E392300 Key not found Load key to be needed

© Hyosung TNS Inc. All Rights Reserved. 590


Error Code manual EPP8000 (Encryption Pin-Pad)

Problem
Problem Description Troubleshooting
Code
E391200 Invalid parameter Check SP message
E382300 Key not found Load key to be needed
E372300 Key not found Load key to be needed
E371200 Invalid parameter Check SP message
E362300 Key not found Load key to be needed
E352300 Key not found Load key to be needed
E342300 Key not found Load key to be needed
E341200 Invalid parameter Check SP message
E332300 Key not found Load key to be needed
E331200 Invalid parameter Check SP message
E324G00 TMK not found Load TMK to be needed
E322300 Key not found Load key to be needed
E312300 Key not found Load key to be needed
E23FF0F ID not found Check existing ID
E23FD13 Not default ID and password Enter default or NVRAM clear
E23FD10 Not in removal sensitive mode Enter removal sensitive id and password
E23FD0D ID count FULL Delete unused ID or NVRAM clear
E23FD0A Same ID exists Register different ID
E23FD09 Password is NULL value Register non NULL password
E23FD08 ID is NULL value Register non NULL ID
E23FD07 ID comparison failure Check ID
E23FD06 Password comparison failure Check existing passwords
E23FD05 1st password is not verified Enter correct 1st password
E23FD04 1st and 2nd password are same 1st and 2nd passwords must be different
E23FD03 Not default ID and password Ener default or NVRAM clear
E237100 Changed sensitive password verification failure Check changed sensitive passwords
E237000 Sensitive password verification failure Check sensitive passwords
E231300 Entry timeout Entry retry
E231200 Invalid parameter Check SP message
E221200 Invalid parameter Check SP message
E21FF05 Unauthorized Removal State EPP installation
E21FF04 Authorized Removal State EPP installation
E21FF03 Initialization State EPP installation
E21FF02 Factory State NVRAM clear and EPP installation
E21FB00 Undefined EPP state Check EPP module
E217800 120 PIN entry excess within 1 hour Wait until it reaches one hour
E217400 Not in sensitive mode Enter sensitive passwords
E211400 Default sensitive password entry Enter new sensitive passwords
E211200 Invalid parameter Check SP message
E15A400 RTC setting failure Check SP message
E147700 Invalid function key parameter Check SP message
E147600 Invalid function key parameter Check SP message
E141200 Invalid parameter Check SP message
E137400 Not in sensitive mode Enter sensitive passwords
E131400 Default sensitive password entry Enter new sensitive passwords
E131200 Invalid parameter Check SP message
E131100 Received message length error Check SP message
E12A500 Undefined Baudrate Check baudrate parameter
9EA6400 BCC error occurred Restart ATM
9EA6300 Firmware download failed. Change device to new one
9EA6200 Cannot download firmware confirm the firmware file
9EA6100 Self test fail Change device to new one
9E41A00 Cannot make thread Restart ATM
9E13200 Cannot send data to device Check the device cable and connection.
9E13100 Cannot receive data. timeout occurred Check the device cable and connection.
9E11200 Cannot connect to device Check the device cable and connection.

© Hyosung TNS Inc. All Rights Reserved. 591


Error Code manual Finger Print

Finger Print

Problem
Problem Description Troubleshooting
Code
9781010 Fingerprint module or the device isn’t initialized. Check athe cable connection and try again.
9781011 Fail to recognize the fingerprint Check the connected status of device
9781018 There is no fingerprint raw data. Check SP for defects
9781020 Fail to create the image storage directory Check if it is available to create the directory in that path.
Or fail to open file And check the fingerprint image file for defects.
9781022 Fail to write file Check if it is available to create the file in that path
9781040 Being in the process of performing the earlier
Wait until earlier function is finished
command for fingerprint input
9781050 Fail to create the confirmation window of
Check SP for defects
fingerprint
9781058 Fail to load the related DII Check if there is NBioBSP.dll or NImgConv.dll in the execution path

© Hyosung TNS Inc. All Rights Reserved. 592


Error Code manual MCU (Card Reader) - Motor type

MCU (Card Reader) - Motor type

Problem
Problem Description Troubleshooting
Code
3005400 Unable to perform ACT operation 1. Open the cover of the device.
2. ACT motor makes loosely.
3. Close the cover and execute reset.
4. If ACT motor does not turn around, change the device.
3005500 Jamed card is locked Unlock ACT and then take jamed card
3009900 Abnormal current was found on the internal module. Turn off te power and check that the internal module was damaged.
if the error is arising from electrical failure, it is cleared by the repaire of te parts

3009600 Skimming is detected. Cleared by executing Initialize command after the skimming has been removed

3009500 AntiSkimming device is broken down or disconnected. Turn off the power and check that the antiskimming device was connected
normally.
if the error is arising from mechanism failure, it is cleared by the repair fo the parts.

3OP1100 Shutter Open Fail 1. Check shutter


3ER1000 Eject and Retain Card Jam 1. Check device in/outlet, reset Device
3E01000 Eject Card Jam 1. Check device inlet, reset Device
3CL1100 Shutter Close Fail 1. Check shutter
30R1000 Retain Card Jam 1. Check device outlet, reset Device
3TVDt00 TMD Antiskimmer Detect Vibration Restart ATM after Checking bezel
3TTDt00 TMD Antiskimmer Detect Tilt Restart ATM After Checking bezel
3TINTER TMD Antiskimmer Dll file is missing (UsbHidApi.dll) Check Dll File

3TDtc00 TMD Antiskimmer Device Detected Forign Object Remove metal or foreign object from bezel
9723018 Card is jam in enterance Remove card inside cardreader and issue the reset command
9723017 Send timeout occured. Check the device cable and connection.
9723016 Fail to receive data. Check the device cable and connection.
9723010 Fail to connect device. Check the device cable and connection.
300B000 Received the other command before executing Initialize Reset device and restart system.
command.
3009000 The cover of the unit is opened. ( ICT3S5 model only ) Close the unit cover.

3007100 Firmware of User program code area is wrong. Reset device and restart system.
3007000 Failure at F-ROM operation. Reset device and restart system.
3006900 ICRW tried to activate with ICC/SAM, but the card Check to cardreader is running well with IC Chipcard.
returned ATR, Which does not match EMV.
3006600 ICRW tried to activate with ICC/SAM, but the card Check to cardreader is running well with IC Chipcard.
returned ATR, which is not supported.
3006500 HOST tried to communicate with IC card without card Check to cardreader is running well with IC Chipcard.
activation.
3006400 In case T=1 cards, after ATR receiving, IFS exchange Check to cardreader is running well with IC Chipcard.
is failed. ICRW detects protocol error.
3006300 In case T=1 cards, after ATR receiving, IFS exchange Check to cardreader is running well with IC Chipcard.
is failed. ICRW detects time out.
3006200 To show that the specified protocol does not agree with Check to cardreader is running well with IC Chipcard.
that of ICC/SAM ICRW still connected.
3006100 The receiving error for ATR. Check to cardreader is running well with IC Chipcard.
3006000 To show that there found abnormal condition on the Remove card and reset device
power-line.
3005300 To show that read error in Digital Decode Read Remove card and reset device
Command.
3005100 To show that Motor error has happened, through Confirm the sensor
start/stop check in Initialize command.
3005000 Retract counter overflow. Remove card and reset device
3004600 To show that the ejected card has not been withdrawn Remove card and reset device
during execution of Monitoring for removal command.

3004500 ICRW lost sight of the card when ICRW completed to Confirm the sensor
carrry the card to the rear position during the card
acceptance, and ICRW ejected the card to entrance
gate.
3004300 Card could not be set to IC contack position/Failure at Issue the Reset command.
sensor PDI.
3004100 Failure at IC Contact solenoid or sensor ICD. Confirm the solenoid sensor

© Hyosung TNS Inc. All Rights Reserved. 593


Error Code manual MCU (Card Reader) - Motor type

Problem
Problem Description Troubleshooting
Code
3004000 To show that the card was pulled out form ICRW Issue the Reset command.
through entrance date when CAPTURE command is
being executed.
3003100 To show that DSR signal was turned to OFF Check the device cable and connection.
(communication is cut)
3003000 To show that power down(or power cut in short instant) Issue the Reset command.
is detected(or being detected).
3002900 To show that the discordance of write data has Please confirm which is problem card or cardreader
happened in write verify.
3002800 To show that the track has no LRC error Please confirm which is problem card or cardreader
3002700 To show that the track has no ES Please confirm which is problem card or cardreader
3002600 To show that the track has no SS. Please confirm which is problem card or cardreader
3002500 To show that quality error Please confirm which is problem card or cardreader
(Jitter,Preamble,Postamble) has happended in write
verify.
3002400 To show that the card has no magnetic track(no retry) Please confirm which is problem card or cardreader

3002300 To show that only SS,ES,LRC are contained in the Please confirm which is problem card or cardreader
track. (no retry)
3002200 To show that write error is detected through write/verify Remove card and reset device
procedure.
3002100 To show that read error has happened in Multiple Remove card and reset device
magnetic read command.
3002000 To show that track has parity error Remove card and reset device
3001900 To show that a card was not inserted from the rear, Remove card and reset device
even if 10 seconds had passed after the execution of
BACK ENTRY command
3001800 To show that shutter open/close detection Remove card and reset device
sensor(SW2) and card width check sensor(SW1) are
not operating correctly.
3001700 To show that the card was not carried to the specific Issue the Reset command.
location after specified number of Trial for pecified time
during execution of RETRIEVE command.

3001600 To show that the card staying inside ICRW was Issue the Reset command.
moved up to the point where status request
information change. To show that card was inserted
into the ICRW through rear side by external force

3001500 To show that data in F-ROM is damaged Restart system and change device to new one.
3001400 To show that the card shorter than 78mm is inserted Remove card and reset device
into ICRW
3001300 To show that the card longer than 92mm is inserted Remove card and reset device
into ICRW
3001200 To show that the Sensor is damaged or more that one Clear sensor and check the sensor.
card is inside ICRW.
3001100 To show that status signal for "shutter open" is not Check device and shutter.
received while shutter is open.
3001000 To show that the card was not carried to the specific Issue the Reset command.
location after specified number of trial for specified time
during execution of command of carrying card in
various ways
3000600 To show that ICRW has not obtained the key exchange Issue the Reset command.
key. [V04.01.58]
3000500 To show that a command, which requires the card Issue the Reset command.
movement, was executed before IC contacts were
released from the card
3000400 To show that error data was included in command Confirm the firmware version
3000300 To show that the command to the hardware that does Restart the Service Provider
not exist was received
3000200 The reception of the command that impossible to Issue the Reset command.
implementation
3000100 To show command parameter error Confirm the firmware version
3000000 To shows that received command was undefined Confirm the firmware version

© Hyosung TNS Inc. All Rights Reserved. 594


Error Code manual MCU (Card Reader) - DIP type

MCU (Card Reader) - DIP type

Problem
Problem Description Troubleshooting
Code
97231FF An unknown communication response received from 1. Attempt to reset the device
devices. 2. Attempt to power on/off the device
3. Replacing the device
3071000 1. Insert the card to inside 1. Insert the card to inside
2. Take the card 2. Take the card
3. If can not take the card change the card reader 3. If can not take the card change the card reader
9723095 Fail to connect ESU or to set antiskimming function. Restart after check connection cabel between ICRW and ESU

93A9100 MCU device is out of order Check serial number of MCU


9723058 Exception is occurred Restart the Service Provider
9723048 Sensor polling thread is terminated. Restart the Service Provider
9723040 Fail to create sensor polling thread. Restart the Service Provider
9723019 Abnormal communication after device open success Check the device cable and connection.

9723013 Fail to close device. Check the device cable and connection.
9723012 Fail to send command to device Check the device cable and connection.
9723010 Fail to connect device or initialize device Check the device cable and connection.
93A9500 Fail to connect ESU or setting fail. Restart the Service Provider
93A5600 Exception is occurred Restart the Service Provider
9341300 Sensor polling thread is terminated. Restart the Service Provider
9341100 Fail to create sensor polling thread. Restart the Service Provider
9313300 Abnormal communication after device open success Check the device cable and connection.

9313200 Fail to send command to device Check the device cable and connection.
9312300 Fail to close device. Check the device cable and connection.
9311200 Fail to connect device or initialize device Check the device cable and connection.
3109900 Internal error is occurred and Fail to get error code Restart the Service Provider
from DLL
3109600 Metallic fraud object is detected. Check the cardreader and ESU board.
3109500 ESU is broken-down or disconnected Check the cardreader and ESU board.
3107600 Transmission error between ESU and ICRW Check the cardreader and ESU board.
3107200 EEPROM operation error Restart the EPP device.
3107100 CRC error of User program code area of ESU Check the cardreader and ESU board.
3107000 F-FROM write error Issue the Reset command.
3106900 IC card(SAM) returned ATR which does not match Check to cardreader is running well with IC Chipcard.
EMV 2000 V4.0.
3106600 IC card(SAM) returned ATR which is not supported Check to cardreader is running well with IC Chipcard.
ISO/IEC7816-3
3106500 IC card(SAM) is not activated Check to cardreader is running well with IC Chipcard.
3106400 IC card(SAM) communication error(Other) Check to cardreader is running well with IC Chipcard.
3106300 IC card(SAM) communication error(No answer). Check to cardreader is running well with IC Chipcard.
3106200 The card(SAM) does not accept this protocol. Check to cardreader is running well with IC Chipcard.
3106100 The receiving error of ATR. Check to cardreader is running well with IC Chipcard.
3106000 Abnormal condition was found on the power-line (Vcc) Check to cardreader is running well with IC Chipcard.
of ICC(or SAM).
3103000 Detection of Power failure. Issue the Reset command.
3102700 SS-ES-LRC card Please confirm which is problem card or cardreader
3102500 No mag.stripe or No encoded card Please confirm which is problem card or cardreader
3102400 LRC Error Please confirm which is problem card or cardreader
3102300 No End sentinel. Too many data Please confirm which is problem card or cardreader
3102200 VRC Error Please confirm which is problem card or cardreader
3102100 No Start sentinel Please confirm which is problem card or cardreader
3102000 Card has not been read yet or others errors Restart the Service Provider
3101000 Latch sensor is abnormal Please confirm inside of cardreader
3100400 Command data error. Restart the Service Provider
3100200 Command execution is impossible. Restart the Service Provider
3100100 Send to undefined command. Restart the Service Provider

© Hyosung TNS Inc. All Rights Reserved. 595


Error Code manual UPNC (Panel Control Board)

UPNC (Panel Control Board)

Problem
Problem Description Troubleshooting
Code
31011 select wrong output port of latch solenoid Check to SP registry value
31010 set OnTime of latch solenoid is range over (0 to 1000) Check to SP registry value

31005 Setting Serial-Information to ROM is fail. 1. Turn the power off and on and try the command again.
(ROM Writing error) 2. Replace the PNC board if the same symptom reccurs.
31002 Transferred file is crushed. 1. Download File Check
31001 USB CRC error. 1. Turn the power off and on and check that it operates normally.
2. If it does not, replace the USB cable and check again.
3. Replace the PNC board if the same symptom recurs.
30000 Unspecified CMD. 1. Turn the power off and on and check that it operates normally.
2. Check the final version of SP and EP, and update if necessary.
9701DN0 System offline -
9701AFF Failed to download tilt file -
97010FF Failed to download file -
9701040 Failed to create thread Restart the SIU Service Provider.
9701017 Timeout to communicate with the SIU device Check whether the communication cable and SIU port are connected or not.
9701016 Fail to receive data from the SIU device. Check whether the communication cable and SIU port are connected or not
9701012 Failed to send data to device Check whether the communication cable and SIU port are connected or not
9701010 Failed to open port (open connection failed) Check whether the communication cable and SIU port are connected or not.

© Hyosung TNS Inc. All Rights Reserved. 596


Error Code manual RF Module

RF Module (Contactless Card Reader)

Problem
Problem Description Troubleshooting
Code
r0203ED Fail to Open device check communication cable, dll
r0203F1 usb read error check communication cable
r0203F0 usb write error check communication cable
R063199 [TIT] Unknown Error -
R063126 [TIT] Response Waiting -
R063125 [TIT] Response DLE EOT Error -
R063124 [TIT] Response NAK Error -
R063123 [TIT] Response BCC Error -
R063122 [TIT] Response Command Error -
R063121 [TIT] Response Data Error -
R063120 [TIT] Response Timeout -
R063110 [TIT] Command Parameter Error -
R063105 [TIT] API In Use -
R063104 [TIT] Port Not Supported -
R063103 [TIT] Cancel by User -
R063102 [TIT] Input File Error -
R063101 [TIT] API Not Supported -
R062308 [TIT] 8th index down error -
R062307 [TIT] 7th index down error -
R062306 [TIT] 6th index down error -
R062305 [TIT] 5th index down error -
R062304 [TIT] 4th index down error -
R062303 [TIT] 3rd index down error -
R062302 [TIT] 2nd index down error -
R062301 [TIT] 1st index down error -
R062040 [TIT] Not Support Protocol -
R062027 [TIT] Card entry disabled -
R062025 [TIT] Read error - Blank error -
R062024 [TIT] Read error - Parity error -
R062023 [TIT] Read error - LRC error -
R062022 [TIT] Read error - Post-amble error -
R062021 [TIT] Read error - Pre-amble error -
R062004 [TIT] Command data error -
R062002 [TIT] Command cannot be executed -
R062001 [TIT] Parameter incorrect - BootMode -
R062000 [TIT] Command undefined -
9r1310a The card is invalid or not support media Check the card protocol and use supported card
9r1310c Vivotech RF : Sub Command not Allowed. 1. Check communication cable.
2. Check Sub command MI in Log.
3. Call your attendant
9r1310b Vivotech RF : Command not Allowed. 1. Check communication cable.
2. Check command MI in Log.
3. Call your attendant
R056300 BUFFER LENGTH -
R056200 INSUFFICIENT CREDIT -
R056100 PARAM MISSING -
R056000 BOOT META VERSION ERROR -
R055900 BOOT META LEN ERROR -
R055800 BOOT META TLV ERROR -
R055700 BOOT META MISS MANDATORY -
R055600 BOOT META NOT ORIGINAL -
R055500 BOOT HASH ALGO ERROR -
R055400 BOOT KEY VERSION ERROR -
R055300 BOOL FILE TARGET ERROR -
R055200 BOOT STAMP ERROR -
R055100 BOOT FILE TOO BIG -
R055000 BOOT PACKET LEN ERROR -

© Hyosung TNS Inc. All Rights Reserved. 597


Error Code manual RF Module

Problem
Problem Description Troubleshooting
Code
R054900 BOOT TARGET ID ERROR -
R054800 Secret Parameter Error -
R054700 Terminal Not Authorized -
R054600 PCD is BUSY -
R054500 EMV TRANSACTION CANCELLED -
R054400 Poll EMV Timeout ended -
R054300 Contactless Transaction Terminated -
R054200 PKI Storage Error. If the PCD encounters storage error -
during power-up it will refuse all Poll EMV (Do an EMV
Transaction) Template commands with this error code.
In addition this error can occur on a temporary storage
error.
R054100 Sub Scheme not Applicable -
R054000 Setup Error: The PCD failed during setup. When this -
failure happens - all commands will fail except Reset
PCD.
R053900 Data field length error -
R053800 AID length error (index field) -
R053700 Hash doesn't match for a public key -
R053600 Index not found (for Indexed Objects). -
R053500 PCD Serial No. not suitable (For Password -
mechanism)
R053400 Application Disabled -
R053300 Missing Parameter -
R053200 SAM Protocol error (Only in PCD control) -
R053100 SAM not active -
R053000 SAM not present -
R052900 SAM/Contact general failure -
R052800 Hercules Error Code -
R052700 PICC Data length overflow -
R052600 RF failure after PCD Error Recovery Sequence -
R052500 RF failure (without PCD Error Recovery Sequence) -
R052400 Unable to read from the PCD Nonvolatile memory -
R052300 Unable to write to the PCD Nonvolatile memory -
R052200 Collision detected - More than one PICC in the RF Field -

R052100 UNKNOWN DATA -


R052000 INCOMPLETE DATA -
R051900 INVALID DATA -
R051800 CONFIG ERROR -
R051700 COM TIMEOUT -
R051500 BUFFER OVERFLOW -
R051400 MEMORY ERROR -
R051300 Parameter is not supported -
R051200 TOO MANY INSTRUCTIONS -
R051100 UNKNOWN OPCODE -
R051000 ETX MISSING -
R050900 STX MISSING -
R050800 Requested parameter is out of scope -
R050700 TLV ERROR -
R050600 LRC ERROR -
R050500 DATA MISSING -
R050400 NAK -
R050300 FAILED -
R050200 UNSUPPORTED -
R050000 ERROR -
R0200FF RF Device Operation Error Check the RF Device cable
R020056 Communication Error (Frame error) Check the communication cable
R020055 Text Error (Invalid Format) 1. Check the communication cable
2. Check the internal logic
R020016 Error on balance increase process Change the card
R020014 Error on transmitting and receiving the text Check the USB cable
R020005 RF Device Certification Error Change the card
9RB0000 Firmware Download Fail 1. Check for Serial Communication Cable
2. Check for Firmware Raw File corruption.
9RA0000 Perform a status code indicating that the EP download. After complete EP Download, Code automatically clear .

9R13106 RF Software occures error. call your attandent


9R13104 communication fail. 1. Check communication cable.
2. call your attandent
9R13103 RF Software occures error. call your attandent
9R13102 RF Software occures error. call your attandent.
9R13101 RF Software occures error. 1. Check Communication cable
2. call your attendant
9R13100 Fail to communicate check communication cable
9R11200 Fail to connect device or initialize device. check communication cable.

© Hyosung TNS Inc. All Rights Reserved. 598


Error Code manual ID Scanner

ID Scanner

Problem
Problem Description Troubleshooting
Code
Z40F600 [Haso Device] Jam error. During sanning Card, jam 1. Do Reset at operator function.
occurred 2. Remove Card In Device
3. Reboot ATM
Z40F200 It is already working on the scan 1. Wait until finished scan
Z410600 [Haso Device] Rear sensor jam during retract 1. Do Reset at operator function.
2. Remove Card In Device
3. Reboot ATM
Z410400 [Haso Device] CIS Sensor(middle) Jam during retract 1. Do Reset at operator function.
2. Remove Card In Device
3. Reboot ATM
Z410200 [Haso Device] Entry Sensor Jam during retract 1. Do Reset at operator function.
2. Remove Card In Device
3. Reboot ATM
Z410100 [Haso Device] While operating a scanner motor during 1. Do Reset at operator function.
retract
Z40F500 [Haso Device] ImageDir is not exsit 1. Reboot ATM
Z40F300 [Haso Device]Bulk data size is zero 1. Do Reset at operator function.
2. Check the communication cable
3. Reboot ATM
Z40F100 [Haso device]Handle is not opened 1. Do Reset at operator function.
2. Check the communication cable
3. Reboot ATM
Z400300 [Haso Device] CIS Sensor(middle) Jam during Eject 1. Do Reset at operator function.
2. Remove Card In Device
3. Reboot ATM
Z400200 [Haso Device] Rear Sensor Jam during Eject 1. Do Reset at operator function.
2. Remove Card In Device
3. Reboot ATM
Z400100 [Haso Device] While operating a scanner motor during 1. Reset Command 수행
Eject
9Z35100 RetractBin Status is full. 1. Execute RESET COUNT Command
Z300300 Fatal Error. Recorvery is not possible. Check whether the device is operating or not.
Z300200 Set windows handle error. Restart windows sysytm and the application.
Z300100 The Reader failed to activate. Check whether the cable is connected or not.
Z200036 [EP]HID Command execution Error 1. Do Reset at operator function.
2. Check the communication cable
3. Reboot ATM
Z200035 [EP]Sensor Error 1. SP Close and Open(Take the Log for failure)
2. Restart the system
Z200034 [EP]Timeout at media insertion 1. Do Reset at operator function.
Z200033 [EP]Media existing Error 1. Do Reset at operator function.
Z200032 [EP]Short Card Error 1. Do Reset at operator function.
Z200031 [EP]Long Card Error 1. Do Reset at operator function.
Z200030 [EP]H8 CPU I/F Error 1. SP Close and Open(Take the Log for failure)
2. Restart the system
Z200029 [EP]Capturing canceled Error 1. SP Close and Open(Take the Log for failure)
2. Restart the system
Z200028 [EP]HID Device command Error 1. Do Reset at operator function.
2. Check the communication cable
3. Reboot ATM
Z200027 [EP]Jam error. During Card transportation, jam 1. Do Reset at operator function.
occurred 2. Remove Card In Device
3. Reboot ATM
Z200026 [EP]Pull out timeout internal elapsed Error 1. Do Reset at operator function.
2. Check the communication cable
3. Reboot ATM
Z200019 [EP]Device not initialize Error 1. Do Reset at operator function.
2. Check the communication cable
3. Reboot ATM
Z200016 [EP]Downloading Error 1. SP Close and Open(Take the Log for failure)
2. Restart the system
Z200015 [EP]Version check Error 1. Current EP Version Check, EP File's name check
Z200014 [EP]Error of the SV Section in execution 1. SP Close and Open(Take the Log for failure)
2. Restart the system
Z200013 [EP]Error of communication control thread finish 1. SP Close and Open(Take the Log for failure)
2. Restart the system
Z200012 [EP]Error of communication control thread start 1. SP Close and Open(Take the Log for failure)
2. Restart the system
Z200011 [EP]Error of negative response to vendor command 1. SP Close and Open(Take the Log for failure)
2. Restart the system
Z200010 [EP]Error of the vendor command response data 1. SP Close and Open(Take the Log for failure)
2. Restart the system
Z200008 [EP]Error of Image buffer size 1. SP Close and Open(Take the Log for failure)
2. Restart the system

© Hyosung TNS Inc. All Rights Reserved. 599


Error Code manual ID Scanner

Problem
Problem Description Troubleshooting
Code
Z200007 [EP]Error in Image Capturing 1. Do Reset at operator function.
2. Check the communication cable
3. Reboot ATM
Z200006 [EP]Error of Image Capturing not carried out 1. Do Reset at operator function.
2. Check the communication cable
3. Reboot ATM
Z200005 [EP]WIA error(Sankyo dll internal Error) 1. Do Reset at operator function.
2. Check the communication cable
3. Reboot ATM
Z200003 [EP]Error of No Device Connected 1. Do Reset at operator function.
2. Check the communication cable
3. Reboot ATM
Z200002 [EP]Memory shortage Error 1. SP Close and Open(Take the Log for failure)
2. Restart the system
Z200001 [EP]Parameter Error 1. SP Close and Open(Take the Log for failure)
2. Restart the system
Z100023 [ID Scanner Device] 1. Take the Log for failure
The device went offline prior to or during this operation 2. Do Reset at operator function.
Added 3. Check the communication cable
4. Reboot ATM
Z100022 [ID Scanner Device] 1. Check disk free space
Error writing the file (meant for things like disk full 2. SP Close and Open(Take the Log for failure)
conditions)Added 3. Restart the system
Z100021 [ID Scanner Device] Remove the paper in the feeder.
The feeder detected multiple pages
Z100020 [ID Scanner Device] Remove the jammed paper in the feeder.
The feeder is jammed
Z100019 [ID Scanner Device] 1. SP Close and Open(Take the Log for failure)
Operation failed because directory is not empty 2. Restart the system
Z100018 [ID Scanner Device] 1. Check file system
File not found 2. Take the Log for failure
2. Check the input parameters
Z100017 [ID Scanner Device] 1. SP Close and Open(Take the Log for failure)
Operation failed because file already exists or 2. Restart the system
disconnect
Z100016 [ID Scanner Device] 1. Check file attributes
File System operation is denied (file is protected) 2. SP Close and Open(Take the Log for failure)
3. Restart the system
Z100015 [ID Scanner Device] 1. SP Close and Open(Take the Log for failure)
Capability has dependency on other capability 2. Restart the system
Z100014 [ID Scanner Device] 1. SP Close and Open(Take the Log for failure)
Operation not supported by capability 2. Restart the system
Z100013 [ID Scanner Device] 1. SP Close and Open(Take the Log for failure)
Capability not supported by source 2. Restart the system

© Hyosung TNS Inc. All Rights Reserved. 600


Error Code manual ID Scanner

Problem
Problem Description Troubleshooting
Code
Z100012 [ID Scanner Device] 1. SP Close and Open(Take the Log for failure)
Unknown destination Application/Source in DSM_Entry 2. Restart the system

Z100011 [ID Scanner Device] 1. SP Close and Open(Take the Log for failure)
DG DAT MSG out of expected sequence 2. Restart the system
Z100010 [ID Scanner Device] 1. Take the Log for failure
Data parameter out of range 2. Check the input parameters
Z100009 [ID Scanner Device] 1. SP Close and Open(Take the Log for failure)
Unrecognized MSG DG DAT combination 2. Restart the system
Z100006 [ID Scanner Device] 1. SP Close and Open(Take the Log for failure)
Unknown capability 2. Restart the system
Z100005 [ID Scanner Device] 1. SP Close and Open(Take the Log for failure)
Operation failed because DS or DSM reported error, 2. Restart the system
application shouldn't
Z100004 [ID Scanner Device] 1. SP Close and Open(Take the Log for failure)
DS is connected to max possible applications 2. Restart the system
Z100003 [ID Scanner Device] 1. SP Close and Open(Take the Log for failure)
No Data Source 2. Restart the system
Z100002 [ID Scanner Device] 1. SP Close and Open(Take the Log for failure)
Not enough memory to perform operation 2. Restart the system
Z100001 [ID Scanner Device] 1. SP Close and Open(Take the Log for failure)
Failure due to unknown causes 2. Restart the system
9Z81100 [ID Scanner Device] 1. SP Close and Open(Take the Log for failure)
Fail to create event 2. Restart the system
9Z41100 [ID Scanner Device] 1. SP Close and Open(Take the Log for failure)
Fail to create thread 2. Restart the system
9Z21500 [ID Scanner Device] 1. Check the firmware file
Fail to EP download 2. SP Close and Open(Take the Log for failure)
3. Restart the system
9Z21100 [ID Scanner Device] 1. SP Close and Open(Take the Log for failure)
Fail to create directory 2. Restart the system
9Z13300 [ID Scanner Device] 1. Do Reset at operator function.
Disconnect to USB communication 2. Check the communication cable
3. Reboot ATM
9Z11400 [ID Scanner Device] 1. SP Close and Open(Take the Log for failure)
Fail to create service class 2. Restart the system
9Z11300 [ID Scanner Device] 1. Do Reset at operator function.
USB communication is not connected 2. Check the communication cable
3. Reboot ATM
9Z11200 [ID Scanner Device] 1. SP Close and Open(Take the Log for failure)
Driver(Data Source Manager) is not open 2. Restart the system

© Hyosung TNS Inc. All Rights Reserved. 601


Error Code manual Shutter

Shutter

Problem
Problem Description Troubleshooting
Code
ZUS200 Failure to authorization. Retry to authorization. (retry SP open)
ZUS100 Failure to authorization. Retry to authorization. (retry SP open)
ZUS000 Failure to authorization. Retry to authorization. (retry SP open)
USDE00 Incorrect checksum of transfered data check line of communicatiaon(USB)
USCE00 abnormal EP File for download check EP File
OS3100 abnormal sensor status. (MS1 Dark, MS2 Light) Check status of sensor.
OS1100 Shutter open fail 1. check the obstacle. 2. check status of sensor(MS2)
OS0100 Shutter open fail 1. check the obstacle. 2. check status of sensor(MS2)
CS3200 abnormal sensor status (MS1 Dark, MS2 Light) Check status of sensor
CS1400 detected object inside of shutter (HS4 Dark) Check inside of shutter
CS1200 Shutter close fail 1. check the obstacle. 2. check status of sensor(MS1)
CS0200 Shutter close fail 1. check the obstacle. 2. check status of sensor(MS1)
-SFF00 Undefined CMD check SP version (check CMD MI)
-SBE00 Duplicate sequence number check SP version (check sequence number)
5FF32 Range over the control time for close step Check SP control time configration for close step control. (Range: 10~2000)
control.(10~2000)
5FF31 Range over the duty value for close step control Check SP duty configration for close step control
5FFFF Unknown command. 1. Turn the power off and on check that it operates normally.
2. Replace the Shutter main board if the same symptom recurs.
5FF21 Setting Invalid Data Check Data in registry with Spec. Data
5FF12 Failed to lock solenoid 1. Remove the foreign materials in shutter.
2. Retry to close shutter.
3. Replace the Shutter if the same symptom recurs.
5FF11 Failed to close shutter 1. Remove the foreign materials in shutter.
2. Retry to close shutter.
3. Replace the Shutter if the same symptom recurs.
5FF02 Failed to unlock solenoid. 1. Replace solenoid
5FF01 Failed to open shutter 1. Remove the foreign materials in shutter.
2. Retry to open shutter.
3. Replace the Shutter if the same symptom recurs.
5Z09900 Occur internal system error. 1. Turn the power off and on check that it operates normally.
2. Replace the Shutter main board if the same symptom recurs.
5Z00000 Unknown command. 1. Turn the power off and on check that it operates normally.
2. Replace the Shutter main board if the same symptom recurs.
5VU0100 Invalid sequence number 1. Turn the power off and on check that it operates normally.
2. Replace the Shutter main board if the same symptom recurs.
5UU0100 Invalid sequence number 1. Turn the power off and on check that it operates normally.
2. Replace the Shutter main board if the same symptom recurs.
5U06000 Received data that is smaller than size of image 1. Retry to update.
2. Replace the Shutter if the same symptom recurs.
5U05400 Occur CRC error in image data 1. Retry to update.
2. Replace the Shutter if the same symptom recurs.
5U05300 Occur CRC error in image header 1. Retry to update.
2. Replace the Shutter if the same symptom recurs.
5U05200 Image contained wrong Unit ID. 1. Retry to update.
2. Replace the Shutter if the same symptom recurs.
5U05100 Image contained wrong Program ID. 1. Retry to update.
2. Replace the Shutter if the same symptom recurs.
5U05000 Image is not used in the shutter. 1. Retry to update.
2. Replace the Shutter if the same symptom recurs.
5U01100 Flash programming hardware interface is busy. 1. Retry to update.
2. Replace the Shutter if the same symptom recurs.
5U01000 Source and destination data is not same. 1. Retry to update.
2. Replace the Shutter if the same symptom recurs.
5U00900 Command to prepare sector for write operation was not 1. Retry to update.
executed. 2. Replace the Shutter if the same symptom recurs.
5U00800 Sector is not blank. 1. Retry to update.
2. Replace the Shutter if the same symptom recurs.
5U00700 Sector number is invalid. 1. Retry to update.
2. Replace the Shutter if the same symptom recurs.
5U00600 Byte count is not multiple of 4 or is not a permiited 1. Retry to update.
value. 2. Replace the Shutter if the same symptom recurs.
5U00500 Destination address is not mapped in the memory. 1. Retry to update.
2. Replace the Shutter if the same symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 602


Error Code manual Shutter

Problem
Problem Description Troubleshooting
Code
5U00400 Source address is not mapped in the memory map. 1. Retry to update.
2. Replace the Shutter if the same symptom recurs.
5U00300 Destination address is not on a correct boundary. 1. Retry to update.
2. Replace the Shutter if the same symptom recurs.
5U00200 Source address is not on a word boundary. 1. Retry to update.
2. Replace the Shutter if the same symptom recurs.
5U00100 Invalid command in flash. 1. Retry to update.
2. Replace the Shutter if the same symptom recurs.
5U00000 No image data to update 1. Retry to Update.
2. Replace the Shutter if the same symptom recurs.
5OU0100 Invalid sequence number 1. Turn the power off and on check that it operates normally.
2. Replace the Shutter main board if the same symptom recurs.
5O01100 Failed to unlock solenoid. 1. Replace solenoid
5O01000 Failed to open shutter 1. Remove the foreign materials in shutter.
2. Retry to open shutter.
3. Replace the Shutter if the same symptom recurs.
5CU0100 Invalid sequence number 1. Turn the power off and on check that it operates normally.
2. Replace the Shutter main board if the same symptom recurs.
5C02100 Failed to lock solenoid 1. Remove the foreign materials in shutter.
2. Retry to close shutter.
3. Replace the Shutter if the same symptom recurs.
5C02000 Failed to close shutter 1. Remove the foreign materials in shutter.
2. Retry to close shutter.
3. Replace the Shutter if the same symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 603


Error Code manual Receipt Printer

Receipt Printer

Problem
Problem Description Troubleshooting
Code
2080F00 Firmware crashed (EP download fail. BOOT Mode) If whlie EP download CMD is running retry EP download.
or Command is not defined. check current CMD and EP download.
2080F Firmware crashed (EP download fail. BOOT Mode) .If whlie EP download CMD is running retry EP download.
or Command is not defined. check current CMD and EP download.
2080F00 Firmware crashed (EP download fail. BOOT Mode) If whlie EP download CMD is running retry EP download.
or Command is not defined. check current CMD and EP download.
2080F Firmware crashed (EP download fail. BOOT Mode) .If whlie EP download CMD is running retry EP download.
or Command is not defined. check current CMD and EP download.
2080L00 failed to write EEPROM of SPR. Need to change the SPR unit or board.
2080L00 failed to write EEPROM of SPR. Need to change the SPR unit or board.
9720500 Print software office hardware error. .
9720400 Field definition is invalid. Font is not found in OS or .
EPROM.
9720000 Receipt printer communication failure when connected .
to opened SP.
20F0F00 Command is not defined. .
2080K00 It means Image print is not finished. Cause is as follows.
When SPR print image data with receive, 1. Cable is low quality.
If no more data received then SPR can not print all 2. USB disconnect.
image data. 3. SP is not work continuously.

Need to analyze tracelog for more infomation.


2080J00 USB reset CMD parameter invalid. Need to check SP setting for USB reset.
parameter value must be not 0.
2080I00 Use to same sequence number. Need to check SP process.
Sequence number must be different to previous
sequence number.
2080H00 Font download failure. .
2080G00 The size of image print data is abnormal while printing .
image.
2080E00 The size of image print data is abnormal while printing .
image.
2080D00 Paper jam in path. .
2080C00 Paper jam in exit slot. .
2080B00 Margin setting error. .
2080A00 The size of image print data is abnormal while printing .
image.
2080900 Black mark is not properly detected in receipt paper .
after printing.
2080800 Paper is not being cut properly while in operation. .
2080700 Out of receipt paper (after printing). .
2080600 Command is received while doing self test. .
2080500 Paper is not properly set. (detected after printing) .
2080400 Out of receipt paper (after printing). .
2080300 Paper jam occurs in return path after printing, cutting, .
or discharging receipt paper.
2080200 Print head overheated after printing receipt. .
2080100 Print head lever opened after printing receipt. .
2010700 Out of receipt paper (before printing). .
20F0F00 Command is not defined. .
2080K00 It means Image print is not finished. Cause is as follows.
When SPR print image data with receive, 1. Cable is low quality.
If no more data received then SPR can not print all 2. USB disconnect.
image data. 3. SP is not work continuously.

Need to analyze tracelog for more infomation.


2080J00 USB reset CMD parameter invalid. Need to check SP setting for USB reset.
parameter value must be not 0.
2080I00 Use to same sequence number. Need to check SP process.
Sequence number must be different to previous
sequence number.
2080H00 Font download failure. .
2080G00 The size of image print data is abnormal while printing .
image.

© Hyosung TNS Inc. All Rights Reserved. 604


Error Code manual Receipt Printer

Problem
Problem Description Troubleshooting
Code
2080E00 The size of image print data is abnormal while printing .
image.
2080D00 Paper jam in path. .
2080C00 Paper jam in exit slot. .
2080B00 Margin setting error. .
2080A00 The size of image print data is abnormal while printing .
image.
2080900 Black mark is not properly detected in receipt paper .
after printing.
2080800 Paper is not being cut properly while in operation. .
2080700 Out of receipt paper (after printing). .
2080600 Command is received while doing self test. .
2080500 Paper is not properly set. (detected after printing) .
2080400 Out of receipt paper (after printing). .
2080300 Paper jam occurs in return path after printing, cutting, .
or discharging receipt paper.
2080200 Print head overheated after printing receipt. .
2080100 Print head lever opened after printing receipt. .
2010700 Out of receipt paper (before printing). .
20F0F Command is not defined .
2080H Font download failure .
2080G The size of image print data is abnormal while printing .
image
2080E The size of image print data is abnormal while printing .
image
2080D Paper jam in path .
2080C Paper jam in exit slot .
2080B Margin setting error .
2080A The size of image print data is abnormal while printing .
image
20809 Black mark is not properly detected in receipt paper .
after printing
20808 Paper is not being cut properly while in operation .
20807 Out of receipt paper (after printing) .
20806 Command is received while doing self test .
20805 Paper is not properly set (detected after printing) .
20804 Out of receipt paper (after printing) .
20803 Paper jam occurs in return path after printing, cutting, .
or discharging receipt paper
20802 Print head overheated after printing receipt .
20801 Print head lever opened after printing receipt .
2010A The size of image print data is abnormal while printing .
image
20109 Black mark is not properly detected in receipt paper .
before printing
20108 cutter position is abnormal(before printing) .
20107 Out of receipt paper (before printing) .
20106 Command is received while doing self test .
20105 Paper is not properly set (detected before printing) .
20104 Out of receipt paper (detected before printing receipt) .

20103 Paper jam occurs in return path before printing, cutting, .


or discharging receipt paper
20102 Print head overheated before printing receipt .
20101 Print head lever opened before printing receipt .
20F0F Command is not defined .
2080H Font download failure .
2080G The size of image print data is abnormal while printing .
image
2080E The size of image print data is abnormal while printing .
image
2080D Paper jam in path .
2080C Paper jam in exit slot .
2080B Margin setting error .
2080A The size of image print data is abnormal while printing .
image

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Error Code manual Receipt Printer

Problem
Problem Description Troubleshooting
Code
20809 Black mark is not properly detected in receipt paper .
after printing
20808 Paper is not being cut properly while in operation .
20807 Out of receipt paper (after printing) .
20806 Command is received while doing self test .
20805 Paper is not properly set (detected after printing) .
20804 Out of receipt paper (after printing) .
20803 Paper jam occurs in return path after printing, cutting, .
or discharging receipt paper
20802 Print head overheated after printing receipt .
20801 Print head lever opened after printing receipt .
2010A The size of image print data is abnormal while printing .
image
20109 Black mark is not properly detected in receipt paper .
before printing
20108 cutter position is abnormal(before printing) .
20107 Out of receipt paper (before printing) .
20106 Command is received while doing self test .
20105 Paper is not properly set (detected before printing) .
20104 Out of receipt paper (detected before printing receipt) .

20103 Paper jam occurs in return path before printing, cutting, .


or discharging receipt paper
20102 Print head overheated before printing receipt .
20101 Print head lever opened before printing receipt .
2080K It means Image print is not finished. Cause is as follows.
When SPR print image data with receive, 1. Cable is low quality.
If no more data received then SPR can not print all 2. USB disconnect.
image data. 3. SP is not work continuously.

Need to analyze tracelog for more infomation.


2080I Use to same sequence number. Need to check SP process.
Sequence number must be different to previous
sequence number.
2080K It means Image print is not finished. Cause is as follows.
When SPR print image data with receive, 1. Cable is low quality.
If no more data received then SPR can not print all 2. USB disconnect.
image data. 3. SP is not work continuously.

Need to analyze tracelog for more infomation.


2080J USB reset CMD parameter invalid. Need to check SP setting for USB reset.
parameter value must be not 0.
2080I Use to same sequence number. Need to check SP process.
Sequence number must be different to previous
sequence number.
2080J USB reset CMD parameter invalid. Need to check SP setting for USB reset.
parameter value must be not 0.
97205 Print software office hardware error -
97204 Field definition is invalid. Font is not found in OS or -
EPROM.
97202 Invalid message indicator -
97201 Reset device before executing command -
97200 Receipt printer communication failure when connected -
to opened SP
2DN00 Communication failure between receipt printer and SP -

9722DN0 Failed to connect communication between Receipt 1.Check if communication cable or com port is not connected
printer and SP
9722211 invalid data size Reboot ATM
9722022 Failed to write file (Receipt Printer) 1. Reboot ATM
2. Call your attendant
9722010 Communicate fail during opening printer driver (PTR 1. Check if communication cable or com port is not connected
SP)
9720200 communication error between SP and firmware. Reboot ATM
9720100 Hardware error occurred before executing command Reset the PTR SP
(Receipt Printer)
2DN0000 Failed to connect communication between Receipt Check if communication cable or com port is not connected
printer and SP (Receipt Printer)

© Hyosung TNS Inc. All Rights Reserved. 606


Error Code manual Receipt Printer

Problem
Problem Description Troubleshooting
Code
2010F00 The firmware crashed (Receipt Printer) 1. Check whether the dip switch #1 is set to "ON" position2. Update the firmware

2010D00 Paper jammed in the path (Receipt Printer) Remove the jammed paper
2010C00 Paper jammed at the exit of the slot 1. Remove the jammed paper
2010B00 Margin value is invalid during configuration. check if paper magin value is valid in registry.
2010A00 The size of image print data is abnormal while printing Check the AP version and initialize
image (Receipt Printer)
2010900 Black mark is not properly detected in receipt paper 1.Check the status of Black mark sensor
before printing (Receipt Printer) 2.Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not
using Black mark)
2010800 The Cutter is open check the status of cutter.
2010600 Command is received while doing self-test (Receipt After terminating self-test and initialize receipt printer
Printer). Offline error Offline mode is engaged(Mis-
handling)
2010500 Detecting paper setting error before printing. It is 1.Check the status of setting paper2.Check the status of sensor and its connctor
detected that paper is not properly set before printing
(Receipt Printer).
2010400 Paper set error Abnormal paper setting(Mis-handling) Reinstall paper on the printer

2010300 Jam occurred during returning or the abnormal jam 1.Remove jammed paper between printer head and rollers
sensor(Abnormal Mecha)
2010200 Receipt printer head overheated 1. Wait the time until the temperature of head adequately slow down and try to
initialize
2010100 Platen is opened. Close the lever of print head completely

© Hyosung TNS Inc. All Rights Reserved. 607


Error Code manual Coin Recycler

Coin Recycler

Problem
Problem Description Troubleshooting
Code
RC89010 Coin output tray is full "1. Check and empty coin output tray2. Reset CLS"
RC30020 The device could not return from ACCEPTANCE state Reset CLS

RC20040 Illegal coin type specified / no hopper assigned to "1. Make sure that all hoppers are installed and engaged correctly2. Reset CLS3.
Download current configuration file"
RC20030 Illegal hopper number specified "1. Make sure that all hoppers are installed and engaged correctly2. Reset CLS3.
Download current configuration file"
RC20020 The dispense operation could not be completed, check "1. Wait to end of dispensing coin2. Reset CLS"
events for errors
RC20010 An unexpected device state occurred during pay-out Reset CLS
RC20000 Dispense request failed, check inventory "1. Refill hopper2. Reset CLS"
RC10080 Device is in ERROR state Reset CLS
RC09110 Power PCB is ERROR state "1. Check connection of main PCB(centrifuge motor, transport belt motor and so
on)2. Reset CLS3. If necessary, replace main PCB"
RC09100 User Interface is ERROR state Reset CLS
RC090F0 Auxiliary I/O is ERROR state "1. Eliminate jam/foreign object2. Reset CLS"
RC090E0 Coin Input Tray is ERROR state "1. Make sure that the coin input funnel is installed and connected correctly2. Reset
CLS 3. If necessary, replace complete coin input funnel"
RC090B0 Conveyor is ERROR state "1. Make sure that the return conveyor is installed and connected correctly2. Reset
CLS3. If necessary, replace complete return conveyor"
RC090A0 Acceptor is ERROR state "1. Check validator connection on PCB2. Eliminate jam/foreign object from sorting
spiral/chutes3. If necessary, clean coin validator."
RC09090 Coin Output Tray is ERROR state "1. Check and empty coin output tray2. Reset CLS"
RC09080 CLS Hopper 8 is ERROR state "1. Make sure that the hopper 8 is installed and engaged correctly2. Reset CLS3. If
necessary, replace hopper 8"
RC09070 CLS Hopper 7 is ERROR state "1. Make sure that the hopper 7 is installed and engaged correctly2. Reset CLS3. If
necessary, replace hopper 7"
RC09060 CLS Hopper 6 is ERROR state "1. Make sure that the hopper 6 is installed and engaged correctly2. Reset CLS3. If
necessary, replace hopper 6"
RC09050 CLS Hopper 5 is ERROR state "1. Make sure that the hopper 5 is installed and engaged correctly2. Reset CLS3. If
necessary, replace hopper 5"
RC09040 CLS Hopper 4 is ERROR state "1. Make sure that the hopper 4 is installed and engaged correctly2. Reset CLS3. If
necessary, replace hopper 4"
RC09030 CLS Hopper 3 is ERROR state "1. Make sure that the hopper 3 is installed and engaged correctly2. Reset CLS3. If
necessary, replace hopper 3"
RC09020 CLS Hopper 2 is ERROR state "1. Make sure that the hopper 2 is installed and engaged correctly2. Reset CLS3. If
necessary, replace hopper 2"
RC09010 CLS Hopper 1 is ERROR state "1. Make sure that the hopper 1 is installed and engaged correctly2. Reset CLS3. If
necessary, replace hopper 1"
RC09000 Main Controls System is ERROR state "1. Check connection of main CLS2. Reset CLS3. If necessary, replace main PCB"

RC000E0 Device is in ERROR state (Hopper Error state "1. Check connection of main CLS2. Make sure that the hoppers are installed and
included) engaged correctly3. Reset CLS4. If necessary, replace main PCB"
RFFSF Cabinet door is open Close cabinet door
RFFLF Disable Lever Sensor Check Lever Sensor
RFFEN CahBox is Missing or External box is Missing 1. Install a Cash box or External box
RSC12 Failed to get the result of deposited coins Check the usb cable and run the reset
RSC11 Failed to get the status of system Check the usb cable and run the reset
RSC10 Failed to get the status of device Check the usb cable and run the reset
RSC09 Failed to get the status of coin acceptor Check the usb cable and run the reset
RSC08 Failed to get the status of door Check the usb cable and run the reset
RSC07 Failed to exit the software of Orchardj RCS Check the usb cable and run the reset
RSC06 Failed to set the information of cashbox Check the usb cable and rut the reset
RSC05 Failed to get the information of cashbox Check the usb cable and run the reset
RSC03 Failed to dispense coins Run the reset
RSC02 Failed to deposit coins Run the reset
RSC01 Failed to reset device Run the reset
RFFDN Fail to Polling and Open. Check USB Cable connection state.
R3803 Supply current outside operating limits : Solenoid rail Check supply power status.

R3802 Supply current outside operating limits : Hopper rail Check supply power statsu.
R3801 Supply current outside operating limits : +5V rail Check Supply powr status.
R3701 Initialisation error : Singulator flush timeout 1. Device Power OFF and ON
2. Execute Initialize.

© Hyosung TNS Inc. All Rights Reserved. 608


Error Code manual Coin Recycler

Problem
Problem Description Troubleshooting
Code
R360C Firmware error : Stack overflow Update Firmware .
R360B Firmware error : Error during upgrade Update Firmware.
R360A Firmware error : Program checksum error Update Firmware .
R3609 Firmware error : Bad double bowl hopper config Change hopper config.
R3608 Firmware error : Coin acceptor programming error Update Coin acceptor Firmware.
R3607 Firmware error : Unhandled Coin acceptor event Update Coin acceptor Firmware.
R3606 Firmware error : Coin acceptor bad build Update Coin acceptor Firmware.
R3605 Firmware error : Hopper bad build ID Update Hopper Firmware.
R3604 Firmware error : Hopper firmware too old Update Hopper Firmware
R3603 Firmware error : Hopper bad firmware ID Update Hopper Firmware.
R3602 Firmware error : Coin acceptor firmware too old Update Coin acceptor Firmware .
R3601 Firmware error : Coin acceptor firmware ID 1. Device Power OFF and ON
2. Execute Initialize.
R3501 RTC fault : Read/Write fail 1. Device Power OFF and ON
2. Execute Initialize.
R3303 Door open : Carousel lid Check Carousel lid status
R3301 Door open : Singulator door Check Singulator door status.
R3200 Battery fault : Battery flat, missing or over-voltag Check Battery status
R310A Fault on opto sensor : Coin acceptor park opto Check Coin acceptor park opto status.
R3109 Fault on opto sensor : Coin acceptor diameter opto Check Coin acceptor diameter opto status.
R3108 Fault on opto sensor : Carousel pusher opto crdit Check Carousel pusher opto crdit sensor status
sensor
R3107 Fault on opto sensor : Carousel track opto Check Carousel track status
R3106 Fault on opto sensor : Cahsbox flap Check Cahsbox flap Status
R3105 Fault on opto sensor : Accept flap Check Accept flap status
R3104 Fault on opto sensor : Exit cup full sensor Check Exit cup status.
R3103 Fault on opto sensor : Wake up sensor Device Power OFF and ON
R3102 Fault on opto sensor : Cashbox full sensor Check Cashbox status
R3009 Slave device not responding : I2C communication error 1. Device Power OFF and ON
2. Execute Initialize.
R3008 Slave device not responding : Mixed currency Hopper Check Hopper status.

R3007 Slave device not responding : Mixed currency Coin Check Coin acceptor status
acceptor
R3006 Slave device not responding : No hopper lowest coin Check hopper status and Execute Initialize.

R3005 Slave device not responding : Coin acceptor missing Check Coin acceptor status and Execute Initialize.

R3004 Slave device not responding : Hopper ID mis match Check Hopper Status.
R3003 Slave device not responding : No Hoppers fitted Check Hoppers status and Execute Initialize.
R3002 Slave device not responding : Hopper tray missing Check Hopper tray status and Execute Initialize.
R3001 Slave device not responding : Cashbox missing Check Cashbox status and Execute Initialize.
R2800 RAM test fail 1. Device Power OFF and ON
2. Execute Initialize.
R2104 Supply voltage outside operation limits : Coin acceptor 1. Device Power OFF and ON
+5V rail 2. Execute Initialize.
R2103 Supply voltage outside operation limits : Coin acceptor 1. Device Power OFF and ON
+24V rail 2. Execute Initialize.
R2102 Supply voltage outside operation limits : Controller +5V 1. Device Power OFF and ON
rail 2. Execute Initialize.
R2101 Supply voltage outside operation limits : Controller 1. Device Power OFF and ON
+24V rail 2. Execute Initialize.
R2000 Internal comms bad : parallel interface to validator 1. Device Power OFF and ON
2. Execute Initialize.
R1B00 Level sensor error Check Level sensor and Execute Initialize.
R1A00 Payout sensor fault Check Payout sensor status and Execute Initialize.
R170F Payout motor fault : Coin motor excessive jam jogs Check Coin motor status and Execute Initialize.
R170E Payout motor fault : Coin motor coin jam Check Coin motor status and Execute Initialize.
R170D Payout motor fault : Coin motor park opto missing Check Coin motor park opto status and Execute Initialize.
R170C Payout motor fault : Coin motor - diameter opto missing Check Coin motor diameter opto and Execute Initialize.

R170B Payout motor fault : Coin motor tachs Payout motor 오류: Coin motor tachs Execute Initialize.
R170A Payout motor fault : Coin motor - fault Check Coin motor status and Execute Initialize.
R1709 Payout motor fault : Carousel jammed Check Payout motor status and Execute Initialize.
R1708 Payout motor fault : Carousel no tachs Check Payout motor status and Execute Initialize.
R1706 Payout motor fault : Singulator sensor blocked Check Singulator sensor and Execute Initialize.
R1705 Payout motor fault : Conveyor no tachs Check Payout motor status and Execute Initialize.

© Hyosung TNS Inc. All Rights Reserved. 609


Error Code manual Coin Recycler

Problem
Problem Description Troubleshooting
Code
R1704 Payout motor fault : Singulator no tachs Check Singulator status and Execute Initialize.
R1702 Payout motor fault : Conveyor jammed Check Conveyor status and Execute Initialize.
R1701 Payout motor fault : Singulator jammed Check Singulator status and Execute Initialize.
R1600 Fault on thermistor Check thermistor and Execute Initialize.
R0900 NVRAM checksum corrupted 1. Device Power OFF and ON
2. Execute Initialize.
R0800 Fault on sorter exit sensors Check sorter exit sensors and Execute Initialize.
R0400 Fault on piezo sensor Check piezo sensor and Execute Initialize.
R0300 Fault on credit sensor Check credit sensor.
R020A Fault on inductive coils : Coin acceptor wake up 1. Device Power OFF and ON
2. Execute Initialize.
R0208 Fault on inductive coils : Singulator belt sensor Check Singulator belt
active/idle
R0206 Fault on inductive coils : Singulator belt sensor missing Check Singulator belt.

R0204 Fault on inductive coils : Sensor not ready 1. Device Power OFF and ON
2. Execute Initialize.
R0203 Fault on inductive coils : Validation coil Device Power OFF and ON
R0202 Fault on inductive coils : Validation coil Device Power OFF and ON
R0201 Fault on inductive coils : Validation coil Device Power OFF and ON
R0102 EEPROM checksum corrupted : Controller checksum Power Off and On
error
R0101 EEPROM checksum corrupted : Coin acceptor Check Coin Acceptor. Power OFF and ON
checksum error.

© Hyosung TNS Inc. All Rights Reserved. 610

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