Scalable Deposit Module: Thebunchmaximumoffiftyitemscanbereducedviathecustomerapplication

NCR SelfServ™ ATMs Service Manual Section 14: Document Processing
Scalable Deposit Module 1
Scalable Deposit Module

ChapterContents
INTRODUCTION
TheScalableDepositModule(SDM)isatransportandcamerasystemthatallowscash
andcheckitemstobeaccepted,imagedforpurposesofcashrecognitionorcheckimage
exchangeandheldinescrowforapplicationvalidation.
TheSDMwillacceptbunchesofuptofiftymixedcashandcheckitems.Itincludesan
EscrowandReͲbunchModule(ERBM)capableofstoringandreturningallinserteditems
inasinglebunch.
Note:Thebunchmaximumoffiftyitemscanbereducedviathecustomerapplication.
TheSDMreadstheMagneticInkCharacterRecognition(MICR)codeͲlineofacheckand
endorsesthebackofthecheck.
B A
IBVM C
or DVM I
Infeed
Feeder
D
Ink
ribbon
ERBM
Core
module
L
Cheque
bin Cash Bin
CBM
= Fault Indicator Light

Flashing = jam or bin full
Constant = latch open
NCR — CONFIDENTIAL AND PROPRIETARY September 2014

Use pursuant to Company Instructions
2 Scalable Deposit Module
DESCRIPTION
TheSDMconsistsofthefollowingfunctionalareas:
z SecurityShutter
z Infeed
z CoreModule
z BunchFeeder
z DoubleFeedDetect
z DeͲskewMechanism
z ThickItemDetect
z MICRReader
z Endorser
z BillValidatorModule:
z ImagingandBillValidationModule(IBVM)or
z DepositValidationModule(DVM)
z EscrowandReͲbunchModule(ERBM)
z CaptureBinmodule(CBM)
z TransportSystem
z Fuse
z StatusIndicators
SecurityShutter
ThesecurityshutterisattachedtotheATMandisdirectlycontrolledanddrivenbythe
SDM.Sensorsindicatewhethertheshutterisopenorclosed.Theshutterwillcloseafter
allitemshavebeentransportedinsidethedevice.
Infeed
Theinfeedacceptsabundleofuptofiftymixedcashorcheckitemsthentransportsit,as
abunch,fromthesecurityopeningoftheATMtothebunchfeeder.
TherearefourdifferentinfeedlengthsdependingonATM.
z ShortinfeedͲ6632RearAccess
z MidͲshortinfeedͲ6632FrontAccess,6638
z MidͲlonginfeedͲ6634ShortSleeve
z LonginfeedͲ6634LongSleeve
September 2014 NCR — CONFIDENTIAL AND PROPRIETARY

CoreModule
BunchFeeder
Thebunchfeedertakestheitemsfromtheinfeedandseparatesthemviatheseparation
rollers.ItemsarethenindividuallyfedtothedeͲskewmechanismforalignment.Ifthe
transactioniscancelled,orafeedjamoccurs,thebunchfeederwillreturnanyunͲ
separatedmediabacktothecustomerthroughthesecurityopening.
DoubleFeedDetect
Anultrasonicdoublefeeddetect(UDFD)sensorislocatedimmediatelyafterthe
separationrollers.Doubleitemsarereversedbackthroughtheseparationrollersandan
attemptmadetoseparateagain.Ifseparationfailstheitemsarereturnedtothe
customer.
DeͲskewMechanism
ThedeͲskewmechanismalignsthebottomedgeoftheitemwithareferencesurfaceto
ensurethatthetotalskewdoesnotexceedtherequirementsforcorrectMICRreading
andcashandcheckrecognition.
ThickItemDetect
Anopticaltracksensor,downstreamoftheUDFDsensor,detectsexcessivelythickitems
thatcouldjaminthetransport.Ifathickitemisdetecteditisreturnedtothecustomer
underapplicationcontrol.Iffalseitemtoothickerrorsarebeingreportedandthe
chequeshaveacarbonizedbandwhichisalignedwiththesensor,tryrotatingthe
cheque180othenreͲinserting.
MICRReader
TheMICRReaderislocatedimmediatelyafterthedeͲskewmechanism.Theitemis
drivenpasttheMICRheadwithitsMICRbandincontactwiththehead.Thecaptured
dataissenttothehostATM,asitisbeingcaptured,viaadedicatedUSBstreampipe.
MICRrecognitionisperformedduringprocessingbysoftwareintheATM’sPCcore.
TheMICRreadscanpositionisshowninthediagrambelow:
Document
14.27 mm
1.57 mm
MICR Band

Endorser
Thetheendorserisasinglelineprinterutilizingadotmatrixprintheadmountedina
fixedposition.Toallowforthefutureextensionofthecharactersettheendorserfontis
installedusingadownloadmessage.Atotalof72printableASCIIcharactersandthe
carriagereturn(CR)codearesupported,asshownbelow:
???????!"#$%&'()*+,Ͳ./0123456789:;<=>?
@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`
TheASCIIcodesforlowercasealphabetcharactersareacceptedbytheendorserbutwill
beprintedasuppercasecharacters.AnyotherASCIIcharactercode,eithernotshownin
theabovecharactersetornotavalidcontrolcode,areprintedasanopensquare
bracket"[".
Printisorientedalongthelengthoftheitematafixedheightof28mmfromtheitem
loweredge.Thelengthoftheendorselineisdependentuponthelengthoftheitemwith
theonlylimitationbeingthatnoprintshouldbelocatedwithin5mmoftheitemedges.
Ontheshortestitem,150mm,itispossibletoprintupto63standardcharacters.Forthe
longestitem,225mm,themaximumcharactercountis101.
Thedefaultprintstartpositionisapproximately5mmfromthetrailingedgeoftheitem.
Trailingspacecharacterscanbeusedtoshiftthefirstprintablecharacterfurtherfrom
thetrailingedge
BillValidator(IBVMorDVM)
ThebillvalidatorscansthefrontandbackofanitemtocategorizeitemsasnonͲcash,
counterfeit,suspectorgenuine.Datacapturediscomparedtotemplatesinstalledonthe
devicetoverifythevalidityoftheitem.Thetemplatedatasupportsnotedefinitions
coveringcurrenciesandnotedenominationsformultiplecountries(upto128note
definitionsontheIBVMand255ontheDVM).
LaterSDMsmayhavetheDVM(depositvalidationmodule)variantofbillvalidatorbut
IBVMisalsousedasageneraltermforbillvalidator.TheDVMvarianthasadifferent
sensorlayoutbutotherwiseperformsthesamefunctionsandisopenedandremovedin
thesamewayastheoriginalIBVM.
IBVM DVM

EscrowandReͲBunchModule(ERBM)
Escrow
Theescrowunitconsistsofatapetypeescrowcapableofacceptingandholdingatleast
50maximumsizeandthickness,conditionedchecksorcurrencynotes.Itemsare
acceptedinsequentialorderandhelduntilthecoremodule,asdirectedbythe
application,issuesacommandtoeithersendtheitemsforfurtherprocessing,ortothe
reͲbuncherforreturntothecustomer.Atthispointtheescrowwillfeedtheitemsin
reversesequentialorder,oneatatimeasdirectedbythecoremodule.
ReͲbuncher
ItemswillbetransportedtothereͲbunchereitherdirectlyfromthecoremoduleorfrom
theescrowunit.ThereͲbuncherwillacceptindividualitems,alignthemattheirleading
edgesandthenwhendirected,transporttheentirebunchbacktothecoremodulefor
returntothecustomer.
CaptureBinModule(CBM)
TheCaptureBinModule(CBM)moduleislocatedbelowthecoremodule.Itcontainsan
independentdrivesystem,drivenandcontrolledfromthecoremodule.Thereisone
largecapacitybinforchecksandoneforcash.Inadditiontherearetwosmallerreject
bins.
Thelargecapacitycheckbinholdsatleast1600itemsandmaintainsitemorientation
andsequence.Thelargecapacitycashbinholdsatleast2000itemsandwillmaintain
itemorientationandsequence,exceptforpoorconditionitems.CheckandCashbins
eachhaveabinfullsensor.
Therejectbinsareusedforeithercashorcheck.Therejectbinsaresmallergravitytype
binswithacapacityofaround100items.Capacityislessifitemsareinpoorcondition,
severelycurledorfolded.Rejectbinshaveanitempresentsensorbutnobinfullsensor.
TransportSystem
ThetransportisabiͲdirectionalsystem,whichtransportsitemsbothto,andfrom,the
processingmodulesandintotherejectorcapturebins.Thetransportsystemcanalso
returnitemstothecustomer,priortobeingsenttothestoragebins.
TheERBMpartofthetransportsystemcanretainallitemsafterimagingandrecognition,
includingMICRreading,whilethetransactionisbeingapprovedorrejectedbythe
application/customer.
Uponacceptance,orrejection,ofthetransactionitemsaretransportedbacktothecore
moduletransportforfurtherprocessingandstorageorreturntothecustomer.Items
beingreturnedfromescrowarecollectedinthereͲbuncherandreturnedtothe
customerasasinglebunch.Amaximumof50itemscanbereturnedinasinglebunch.

Fuse
TheSDMHightoLowPowercablehasaninͲline5ASloBlofuse.RefertotheProduct
CablingsectionofthismanualforspecificATMharnessdetails.
StatusIndicators
ThepanelofstatusindicatorLEDsfittedtotheSDMshowstheoverallstatusofthe
moduleasfollows:
z GreenlightͲnormaloperation
z YellowlightͲbinnearlyfullorendorserribbonlow
z GreenandyellowlightsflashingalternatelyͲbillvalidatortemplatedownloadin
progress.Thiscantakeseveralminutestocomplete.
CAUTION
DonotresetorpowerdowntheATMuntilthedownloadis
complete.
z RedlightͲjamorbinfull.Theexactlocationofthejamwillalsobeindicatedbythe
individualstatusindicatorslocatedineachareaoftheSDM.

ItemPaths
ItemPathͲAcceptedItems
De-skew Feeder
Infeed
IBVM
Cameras
CORE Re-buncher
MICR MODULE ERBM
Read
Head Endorser
Escrow
CBM
Reject Bin 2
Reject Bin 1
Cheque Bin Cash Bin
AccepteditemstravelthroughthemodulesoftheSDMinthefollowingorder:
1. Shutter
2. Infeed
3. CoreModuleͲFeeder,DeͲskew
4. IBVMͲCameras
5. CoreModuleͲMICR,Endorser
6. ERBMͲEscrow
7. CaptureBinModuleͲchequeorcashbindependingonitem.

ItemPathͲRejectedItems
De-skew Feeder
Infeed
IBVM
Cameras
CORE Re-buncher
MICR MODULE ERBM
Read
Head Endorser
Escrow
CBM
Reject Bin 2
Reject Bin 1
Cheque Bin Cash Bin
Thepathofreturneditemsisasfollows:
1. Shutter
2. Infeed
4. IBVMͲCameras
6. ERBMͲEscrow
7. CaptureBinModuleͲrejectbins.

ItemPathͲReturnedItems
De-skew Feeder
Infeed
IBVM
Cameras
CORE Re-buncher
MICR MODULE ERBM
Read
Head Endorser
Escrow
CBM
Reject Bin 2
Reject Bin 1
Cheque Bin Cash Bin
Thepathofreturneditemsisasfollows:
1. Infeed
3. IBVMͲCameras
5. ERBMͲEscrow,ReͲbuncher
6. CoreModuleͲFeeder
7. Infeed
8. Shutter
Ifnottakenbycustomer,senttoappropriaterejectbin.

Sensors
ThefollowingdiagramshowstheSDMtracklayout,givingthelocationsoftheprocessing
devicesandthetracksensors.
Mag Front
DVM Head Camera
Ultrasonic Back TS10

Array Camera
TS11 Track Speed De-skew Feeder
Infeed
Front UDFD
IBVM Camera TS10 DS4 DS3 DS2 DS1
TS7 TS6 TS5 TS4 TS3 TS2 TS1

TS9 TS8
LED Back
Array Camera
TS11 TS19
TS18
CORE Re-buncher
MICR MODULE
Read TS12 ERBM
Head
Endorser
TS17
TS16
Escrow
TS13 TS14
TS15
TS20 TS24
TS22
TS21 CBM
TS23
Reject Bin 2
Reject Bin 1
Cheque Bin Cash Bin
Sensor Description Location

TS1 Tracksensor1 Infeed
TS5 Tracksensor5 CoreModuleͲFeeder
UDFD UltrasonicDoubleFeedDetect Feeder
TS6 Tracksensor6(ThickItemDetect) Feeder
DS1 Deskewsensor1 CoreModule
TS7 Tracksensor7 CoreModule

Sensor Description Location

TS10 Tracksensor10 IBVM
TS11 Tracksensor11 IBVM
TS14 Tracksensor14 ERBM
TS19 Tracksensor19 Feeder
TS20 Tracksensor20 CBM
TS21 Tracksensor21 CBMRetract1
TS23 Tracksensor23 CBMRetract2
Notethattheretractbinsdonothavebinfullsensors.Bincountisresettozero
wheneverthesensorreadsanemptybin,andisincrementedwhendocumentsaresent
tothebin.
FortheCashandChequebins,thereisasensoronthepaddlemeasuringhowfardownit
is.Whenthepaddlefailstoriseaboveacertaindistanceaftercapturingadocument,
thenthe"NearlyFull"flagisset.Whenthepaddlefailstoriseaboveanevenlowerpoint,
the"Full"flagisset.
Specification
ItemCriteria
TheSDMiscapableofhandlingitemsthatmeetthefollowingcriteria:
Length 120mm(4.75")to225mm(8.86”)
Height 60mm(2.36")to108mm(4.25”)
Thickness 0.076mm(0.003”)to0.12mm(0.0047”)
Weight 75g/m2(20lb)to105g/m2(28lb)

PowerRequirement
TheSDMcontrollerboard,motors,solenoids,sensors,andperipheraldevicesrequirethe
followingdcvoltageandcurrentssourcedfromtheATMpowersupply:
z +24Vpowersupplysizedtohandle6Acurrentorgreater
z protectedbyLittleFusemodel0230.005(5.0AsloͲblow),orULlistedequivalent.
USB
TheSDMUSBrequirementisUSB2.0.
TESTTOOLS
ThefollowingtestdocumentsareavailabletotesttheSDM:
z MICRtestdocument484Ͳ0046074and484Ͳ0046075
z Imagequalitydocument484Ͳ0050375
z TestCheckpacket484Ͳ0050345
z TestDeckA484Ͳ9000989
z TestDeckC/SCPM,SDMMaximumSize004Ͳ9002285
ADJUSTMENTS
ModuleConfiguration
FromtheSystemApplicationMainMenu,selecttheoptionSelfͲServiceConfiguration,
thenselectSetDeviceConfigurationandchooseScalableDepositModule.Thefollowing
configurationoptionswillbedisplayed:
CopyModuleLoadFilesFromRemovableMedia
Note:thisoptionisremovedfromModuleConfigurationmenufromdriverversion
2.00.00onwards,andinsteadcanbefoundinDeviceDiagnostics.
UserispromptedtoenteraremovablememorydevicecontainingCPMdownloadfiles.
AnyrecognizeddownloadfilesarecopiedintotheSDMfirmwaredirectory,afterwhicha
checkismadetodeterminewhetherafirmwaredownloadisnecessary.
Amessagewillbedisplayedwhilethefirmwareupdateisinprogress.
DisplayVersionNumber
DisplaystheSDMversionnumber,theMainControllerBoardrevisionnumberandthe
versionnumbersofthecurrentlydownloadedfirmware.

DisplayModuleInformation
Displaysthepartnumberandserialnumber(orequivalent)foreachSDMmodulethat
hasthisinformationavailable.OnlytheERBMhasanactualserialnumber,theNCRbuilt
modulesuseatracernumberandbuilddatetouniquelyidentifythem.
DisplayTemplateInformation
Displaysbillvalidationtemplateinformationanddetailsversioninformationforthebill
validatorfirmware,FPGAdata,PLDdata,parameterdataandtemplatedata.
CopySDMTraceLogsToRemovableMedia
AllowscopyingofthelowͲlevelSDMtracelogfilesontoaontoaremovablememory
deviceforreturntolevelͲ2supportforproblemanalysis.Firstafolderiscreatednamed
"SDMLogFiles".StartingwiththeSdmTrace.logfileanyfilesfoundintheSDMlogfolder
“C:\ProgramFiles\NCRAPTRA\USBScalableDepositModule\Logs”willbecopied.

CONNECTORASSIGNMENT
ControllerBoard
J10 J11 J13
J18
J1
J2
J21
J4
JP1
P1
P3
P2
J22
J23
J17
JP2
J20
Connector Module Connector Module

J1 UDFD(Ultrasonicdoublefeed JP1 Endorser
detect)
J2 InfeedSensor JP2 MICR
J4 Shutter P1 USB
J10 UpperGuideSensors P2 Power
J11 RearGuideSensors P3 InterlockSwitch
J13 DCMotors
J17 Camera
J18 SolenoidsͲEndorserMotor
J20 IBVM
J21 StepperMotors
J22 StackBin
J23 ERBM

INTERNALCABLES
PCBtoCBMͲHarness
J22-STKBIN
2 1
4,10 11,12 2 1
4 3
2 4 4 3
6 5
13,14 23 6 5
8 7
1 3 8 7
10 9
10 9
5 12 11
6 12 12 11
9 14 13
5 11 14 13
8 3 16 15
4 10 16 15
2 1 18 17
3 9 18 17
6 7 20 19
2 8 20 19
22 21
1 7 SENSOR 22 21
SIGNAL NAME START FINISH

Reset~ J22ͲSTKBINͲ1 P2–PANELͲ9
Mod_Ready J22ͲSTKBINͲ2 P2–PANELͲ3
Device_Sel~ J22ͲSTKBINͲ3 P2–PANELͲ10
+24V J22ͲSTKBINͲ4 P1–PANELͲ2
GND J22ͲSTKBINͲ5 P2–PANELͲ12
RxD J22ͲSTKBINͲ6 P2–PANELͲ2
TxD J22ͲSTKBINͲ7 P2–PANELͲ8
Sdata J22ͲSTKBINͲ8 P2–PANELͲ4
Sclk J22ͲSTKBINͲ9 P2–PANELͲ11
+24V J22ͲSTKBINͲ10 P1–PANELͲ2
+24VI/L J22ͲSTKBINͲ13 P1–PANELͲ1
+24VI/L J22ͲSTKBINͲ14 P1–PANELͲ1
CbmLatchͲLED+ J22ͲSTKBINͲ15 SENSOR
CbmLatchͲLED+ J22ͲSTKBINͲ16 SENSOR
CbmLatchͲSEN_C J22ͲSTKBINͲ17 SENSOR
CbmLatchͲSEN_E J22ͲSTKBINͲ18 SENSOR
MstͲAmbLedEn~ J22ͲSTKBINͲ19 MST_LEDͲ1
+5V_Ftr1 J22ͲSTKBINͲ20 MST_LEDͲ4
MstͲGnLedEn~ J22ͲSTKBINͲ21 MST_LEDͲ3
MstͲRedLedEn~ J22ͲSTKBINͲ22 MST_LEDͲ2
ChassisGround P1–PANELͲ3 RING

PCBtoStepperMotorsͲHarness
REAR
J21 - STEP MOTORS
1
6 1 9
6 1 2
7 2
7 2 3
8 3 8
8 3 4
9 4 3
9 4 5
10 5
10 5 6
4
LED
DESKEW
6 6 7 2 1
5 4 3 2 1

DskOUT2A J21–STEPMOTORSͲ1 DESKEWͲ1
DskOUT2B J21–STEPMOTORSͲ2 DESKEWͲ3
RearOUT1B J21–STEPMOTORSͲ3 REARͲ4
RearOUT1A J21–STEPMOTORSͲ4 REARͲ6
+5V J21–STEPMOTORSͲ5 LEDͲANODE
DskOUT1A J21–STEPMOTORSͲ6 DESKEWͲ6
DskOUT1B J21–STEPMOTORSͲ7 DESKEWͲ4
RearOUT2B J21–STEPMOTORSͲ8 REARͲ3
RearOUT2A J21–STEPMOTORSͲ9 REARͲ1
WhiteLedEn~ J21–STEPMOTORSͲ10 LEDͲCATHODE

ArrowheadSensorͲHarness
SENSOR
P1
4
4
3
3
2
2
1
1

ANODE P1Ͳ1 SENSORͲ1
CATHODE P1Ͳ2 SENSORͲ2
EMITTER P1Ͳ3 SENSORͲ3
COLLECTOR P1Ͳ4 SENSORͲ4
LOOP SENSORͲ1 SENSORͲ4

Solenoids,EndorserMotorͲHarness
2 1
2 1
DSKW_HARD_2_3
DSKW_SOFT
1
3
2
4
14
14
13
13
12
11 J18-SOLEN OIDS_MTR DSKW_HARD_1

10
10
6
9
2
9
5
8
1
8
7 8
7 2
6 7
6 1
5
5
4 DVRT_SOL
4
3
3
2
2
1 CLUTCH
1
ENDRSR_MTR
1 2 14 15 15 14
9 10 5 4 3 2 1

DskwHard23_SOL_DRV J18ͲSOLENOIDS_MTRͲ1 DSKW_HARD_2_3Ͳ1
+24V_SOL J18ͲSOLENOIDS_MTRͲ2 DSKW_HARD_2_3Ͳ2
DskwSoft1_SOL_DRV J18ͲSOLENOIDS_MTRͲ3 DSKW_SOFTͲ1
+24V_SOL J18ͲSOLENOIDS_MTRͲ4 DSKW_SOFTͲ2
DskwHard1_SOL_DRV J18ͲSOLENOIDS_MTRͲ5 DSKW_HARD_1Ͳ1
+24V_SOL J18ͲSOLENOIDS_MTRͲ6 DSKW_HARD_1Ͳ2
Dvrt_SOL_DRV J18ͲSOLENOIDS_MTRͲ7 DVRT_SOLͲ1
+24V_SOL J18ͲSOLENOIDS_MTRͲ8 DVRT_SOLͲ2
Clutch_DRV J18ͲSOLENOIDS_MTRͲ9 CLUTCHͲ1
+24V_SOL J18ͲSOLENOIDS_MTRͲ10 CLUTCHͲ2
Endrsr_SOL_DRV
+24V_SOL
Endrsr_Mtr_RTN J18ͲSOLENOIDS_MTRͲ13 ENDRSR_MTRͲ5
+24V_IL J18ͲSOLENOIDS_MTRͲ14 ENDRSR_MTRͲ1
LOOP ENDRSR_MTRͲ2 ENDRSR_MTRͲ4

INF/FDRSensors/MotorsͲHarness
20 40
20 40
19 39
19 39
18 38
18 38
17 37
17 37
16 36
16 36
15 35
15 35
14 34
14 34 ADV_MTR 5
13 33 44
13 33 4
12 32 30
12 32 3
11 31 33 TS5_A 1
11 31 2 53
10 30 11 2
10 30 1 25
9 29 J2-INFD_SENS 50 3
9 29 6
8 28 4
8 28 54
27
7 27
6
6 26
5 25
5 25 BNCH_MTR TS5_B
4 24 TS19
4 24
3 23
3 23
2 22 53 18 38 1 47 10 13 29 41 55 7 25 54
2 22 4 3 2 1 5 4 3 2 1 4 3 2 1
1 21
1 21
15 1
21 2
16 2
22 3
17 3
23 4
18 4
24 5
19 5
34 14
20 6
35 15
21 7
55 39
22 8
FDR_ACT_SEN INFEED 40 20
23 9
27 8
7 1 24 10
47 41 INF_ACT_MTR 1 28 9
8 2 43 25 11
48 42 2
9 3 56 26 12
49 43 3
10 4 27 13
50 44 4
11 5 LOOP 56 28 14
45 5
12 6 49
46 J13-DC_MTRS
FDR_ACT_MTR RET_MTR
51 57 51 45 48 12 32 31 42
5 4 3 2 1 5 4 3 2 1

+3.3V_TSFilter J2ͲINFD_SENSͲ1 TS19Ͳ1
LedTS1 J2ͲINFD_SENSͲ2 INFEEDͲ1


LedTS5a J2ͲINFD_SENSͲ6 TS5_AͲ3
LedTS5b J2ͲINFD_SENSͲ7 TS5_BͲ3
GND(InfeedͲid) J2ͲINFD_SENSͲ8 INFEEDͲ9
GND(InfeedͲid) J2ͲINFD_SENSͲ9 INFEEDͲ10
+5V(InfeedͲHE) J2ͲINFD_SENSͲ10 BNCH_MTRͲ4
+5V(AdvͲHE) J2ͲINFD_SENSͲ11 ADV_MTRͲ2
+5V(RetardͲHE) J2ͲINFD_SENSͲ12 RET_MTRͲ4
GND(InfeedͲHE) J2ͲINFD_SENSͲ13 BNCH_MTRͲ3
InfͲActͲLED+ J2ͲINFD_SENSͲ14 INFEEDͲ5
InfͲActͲLEDͲ J2ͲINFD_SENSͲ15 INFEEDͲ6
FdrͲActͲLED+ J2ͲINFD_SENSͲ16 DR_ACT_SEN
FdrͲActͲLEDͲ J2ͲINFD_SENSͲ17 DR_ACT_SEN
LedTS19 J2ͲINFD_SENSͲ18 TS19Ͳ3
Spare J2ͲINFD_SENSͲ19
LatchInfͲLedEn~ J2ͲINFD_SENSͲ20 INFEEDͲ8
SenTS1 J2ͲINFD_SENSͲ21 INFEEDͲ15
SenTS5a J2ͲINFD_SENSͲ25 TS5_AͲ2
SenTS5b J2ͲINFD_SENSͲ26 TS5_BͲ2
InFeedͲType0 J2ͲINFD_SENSͲ27 INFEEDͲ23
InFeedͲType1 J2ͲINFD_SENSͲ28 INFEEDͲ24
InFeedͲHEͲSen J2ͲINFD_SENSͲ29 BNCH_MTRͲ2
AdvͲHEͲSen J2ͲINFD_SENSͲ30 ADV_MTRͲ4
RetardͲHEͲSen J2ͲINFD_SENSͲ31 RET_MTRͲ2
GND(RetardͲHE) J2ͲINFD_SENSͲ32 RET_MTRͲ3
GND(AdvͲHE) J2ͲINFD_SENSͲ33 ADV_MTRͲ3
InfͲActͲSEN_C J2ͲINFD_SENSͲ34 INFEEDͲ19
InfͲActͲSEN_E J2ͲINFD_SENSͲ35 INFEEDͲ20
FdrͲActͲSEN_C J2ͲINFD_SENSͲ36 FDR_ACT_SEN
FdrͲActͲSEN_E J2ͲINFD_SENSͲ37 FDR_ACT_SEN
SenTS19 J2ͲINFD_SENSͲ38 TS19Ͳ2
+5V_Ftr1 J2ͲINFD_SENSͲ39 INFEEDͲ7
LatchInfͲSW J2ͲINFD_SENSͲ40 INFEEDͲ22
InfeedMot+ J13ͲDC_MTRSͲ1 BNCH_MTRͲ1
RetardMot+ J13ͲDC_MTRSͲ2 RET_MTRͲ1
InfͲActMot+ J13ͲDC_MTRSͲ3 INF_ACT_MTRͲ1
AdvMot+ J13ͲDC_MTRSͲ4 ADV_MTRͲ5
FdrͲActMot+ J13ͲDC_MTRSͲ5 FDR_ACT_MTRͲ1
SpareMot+ J13ͲDC_MTRSͲ6
InfeedMotͲ J13ͲDC_MTRSͲ7 BNCH_MTRͲ5


RetardMotͲ J13ͲDC_MTRSͲ8 RET_MTRͲ5
InfͲActMotͲ J13ͲDC_MTRSͲ9 INF_ACT_MTRͲ5
AdvMotͲ J13ͲDC_MTRSͲ10 ADV_MTRͲ1
FdrͲActMotͲ J13ͲDC_MTRSͲ11 FDR_ACT_MTRͲ5
SpareMotͲ J13ͲDC_MTRSͲ12
+3.3V_TSFilter TS19Ͳ4 TS5_AͲ1
+3.3V_TSFilter TS5_AͲ4 TS5_BͲ1
+3.3V_TSFilter TS5_BͲ4 INFEEDͲ21
LOOP INF_ACT_MTRͲ2 INF_ACT_MTRͲ4
LOOP FDR_ACT_MTRͲ2 FDR_ACT_MTRͲ4
UpperGuideSensorsͲHarness
1 2 3 4 5 1 2 3 4 1 2 3 4 1 2 3 4 5 1 2 3 4
32 22 10 31 25 13 2 25 27 14 3 28 23 11 32 28 15 4 29
UPR1_LTCH TS7 TS8 TS9
5
21 UPR2_LTCH
J10-UPPER_SENS 4
12
3
24
2
12 24 31
12 24 1
11 23 BNCH_LTCH
11 23
10 22
10 22
21 DS4 1
9 21 30
8 2
8 20 19
7 19 3
7 19 8
6 18 4
6 18
5 17
5 17
4 16
4 16
3 15
3 15
2 14 DS1
2 14
13
1 13
25 5 16 1
4 3 2 1
DS2 DS3
27 6 17 26 30 7 18 29
4 3 2 1 4 3 2 1

+3.3V_TSFilter J10ͲUPPER_SENSͲ1 DS1Ͳ1
LedTS7 J10ͲUPPER_SENSͲ2 TS7Ͳ3
LedDS1 J10ͲUPPER_SENSͲ5 DS1Ͳ3
LedSpare3 J10ͲUPPER_SENSͲ9
LatchUpper1_LedEn~ J10ͲUPPER_SENSͲ10 UPR1_LTCHͲ3
LatchUpper2_LedEn~ J10ͲUPPER_SENSͲ11 UPR2_LTCHͲ3
BunchRtn_LedEn~ J10ͲUPPER_SENSͲ12 BNCH_LTCHͲ3


SenTS7 J10ͲUPPER_SENSͲ13 TS7Ͳ2
SenDS1 J10ͲUPPER_SENSͲ16 DS1Ͳ2
SenSpare3 J10ͲUPPER_SENSͲ20
+5V_Ftr2 J10ͲUPPER_SENSͲ21 BNCH_LTCHͲ4
LatchUpper1_SW J10ͲUPPER_SENSͲ22 UPR1_LTCHͲ2
LatchUpper2_SW J10ͲUPPER_SENSͲ23 UPR2_LTCHͲ2
BunchRtn_SW J10ͲUPPER_SENSͲ24 BNCH_LTCHͲ2
+3.3V_TSFilter DS1Ͳ4 TS7Ͳ1
+3.3V_TSFilter TS7Ͳ4 DS2Ͳ1
+3.3V_TSFilter DS2Ͳ4 TS8Ͳ1
+3.3V_TSFilter TS8Ͳ4 TS9Ͳ1
+3.3V_TSFilter TS9Ͳ4 DS3Ͳ1
+3.3V_TSFilter DS3Ͳ4 DS4Ͳ1
+5V_Ftr2 BNCH_LTCHͲ1 UPR1_LTCHͲ4
+5V_Ftr2 UPR1_LTCHͲ1 UPR2_LTCHͲ4
InfeedDrainWireͲHarness
FASTON RING

ChassisGround FASTON RING

RearGuideSensorsͲHarness
1 2 3 4
1 8 2 15
TS12 1 2 3 4
15 9 3
TS13
J11 - REAR GUIDE

7 14
7 14
6 13
6 13
5 12
5 12
4 11
4 11
3 10 LED
3 10
2 9
2 9
1 8
1 8
REAR_LTCH

+3.3V_TSFilter J11ͲREARGUIDEͲ1 TS12Ͳ1
LedTS12 J11ͲREARGUIDEͲ2 TS12Ͳ3
LedTS13 J11ͲREARGUIDEͲ3 TS13Ͳ3
LedSpare2 J11ͲREARGUIDEͲ4
LatchRear_LedEn~ J11ͲREARGUIDEͲ5 REAR_LTCHͲ3
Endorser_LedEn~ J11ͲREARGUIDEͲ6 LEDͲCATHODE
Spare J11ͲREARGUIDEͲ7
SenTS12 J11ͲREARGUIDEͲ8 TS12Ͳ2
SenTS13 J11ͲREARGUIDEͲ9 TS13Ͳ2
SenSpare2 J11ͲREARGUIDEͲ10
+5V_Ftr2 J11ͲREARGUIDEͲ11 REAR_LTCHͲ4
LatchRear_SW J11ͲREARGUIDEͲ12 REAR_LTCHͲ2
LatchEndorser_SWJ1 J11ͲREARGUIDEͲ13
Spare J11ͲREARGUIDEͲ14
+3.3V_TSFilter TS12Ͳ4 TS13Ͳ1
+5V_Ftr2 REAR_LTCHͲ1 LEDͲANODE

PCBtoIBVMͲHarness
1
1
2
2
3
IBVM_MOD 3
7 4
7 14 4
6 13 J20 - IBVM 5
6 13 5
5 12 6
5 12 6
4 11 7
4 11 7
3 10 8
3 10 8
2 9 9
2 9 9
1 8 10
1 8 10
11
11
12
12
13
13

GND J20ͲIBVMͲ1 IBVM_MODͲ1
+24V_BVM J20ͲIBVMͲ2 IBVM_MODͲ2
BVM_RESETn J20ͲIBVMͲ6 IBVM_MODͲ6
BVM_RDYIN J20ͲIBVMͲ7 IBVM_MODͲ7
BVM_DEVSELn J20ͲIBVMͲ8 IBVM_MODͲ8
BVM_RxD_IN J20ͲIBVMͲ10 IBVM_MODͲ10
BVM_TxD_OUT J20ͲIBVMͲ11 IBVM_MODͲ11
BVM_SDATA J20ͲIBVMͲ12 IBVM_MODͲ12
BVM_SCLK J20ͲIBVMͲ13 IBVM_MODͲ13
Spare J20ͲIBVMͲ14

PCBtoMICRͲHarness
2 1 2 1
201 1 201 1
4 3 4 3
202 2 202 2
6 5 6 5
203 3 203 3
8 7 8 7
204 4 204 4
10 9 10 9
205 5 205 5
JP2-SDM MICR J1-MICR BRD

GND JP2ͲSDMMICRͲ1 J1ͲMICRBRDͲ1
MICR_STB JP2ͲSDMMICRͲ201 J1ͲMICRBRDͲ201
+15V JP2ͲSDMMICRͲ2 J1ͲMICRBRDͲ2
Key JP2ͲSDMMICRͲ202 J1ͲMICRBRDͲ202
MICR_CLK JP2ͲSDMMICRͲ3 J1ͲMICRBRDͲ3
MICR_DAT JP2ͲSDMMICRͲ203 J1ͲMICRBRDͲ203
POT_CS JP2ͲSDMMICRͲ4 J1ͲMICRBRDͲ4
POT_DATA JP2ͲSDMMICRͲ204 J1ͲMICRBRDͲ204

PCBtoUDFDͲHarness
1 14
1 14
2 13
2 13
3 12
3 J1-UDFD J2-TRANSMIT BRD 12
4 11
4 11
5 10
5 10
6 9
6 9
7 8
7 8
8 7
8 7
9 6
9 6
10 5
10 5
11 4
11 4
12 3
12 3
13 2
13 2
14 1
14 1

+15V_UDFD J1ͲUDFDͲ1 J2ͲTRANSMITBRDͲ1
GND J1ͲUDFDͲ2 J2ͲTRANSMITBRDͲ2
+5V_UDFD J1ͲUDFDͲ3 J2ͲTRANSMITBRDͲ3
LedTS6 J1ͲUDFDͲ4 J2ͲTRANSMITBRDͲ4
SenTS6 J1ͲUDFDͲ5 J2ͲTRANSMITBRDͲ5
UDFD1_DETECTn J1ͲUDFDͲ6 J2ͲTRANSMITBRDͲ6
UDFD_C2Dcon J1ͲUDFDͲ7 J2ͲTRANSMITBRDͲ7
UDFD_C2CKcon J1ͲUDFDͲ8 J2ͲTRANSMITBRDͲ8
SingleDoc1con_n J1ͲUDFDͲ9 J2ͲTRANSMITBRDͲ9
SerialTxD0_out J1ͲUDFDͲ10 J2ͲTRANSMITBRDͲ10
SerialRxD0_in J1ͲUDFDͲ11 J2ͲTRANSMITBRDͲ11
SpeedDetectedcon_n J1ͲUDFDͲ12 J2ͲTRANSMITBRDͲ12
UDFD2_DETECTcon_n J1ͲUDFDͲ13 J2ͲTRANSMITBRDͲ13
UDFD_Spare_in J1ͲUDFDͲ14 J2ͲTRANSMITBRDͲ14

UDFDTXtoRXͲHarness
12
1 12
2 11
2 11
3 J1-TRANSMIT BRD J1-RECEIVE BRD 10
3 10
4 9
4 9
5 8
5 8
6 7
6 7
7 6
7 6
8 5
8 5
9 4
9 4
10 3
10 3
11 2
11 2
12 1
12 1

+5V J1ͲTRANSMITBRDͲ1 J1ͲRECEIVEBRDͲ1
TRK_IRSEN J1ͲTRANSMITBRDͲ2 J1ͲRECEIVEBRDͲ2
PEAK_RESET J1ͲTRANSMITBRDͲ3 J1ͲRECEIVEBRDͲ3
UDFD2_PeakValue J1ͲTRANSMITBRDͲ4 J1ͲRECEIVEBRDͲ4
UDFD2_Stage1 J1ͲTRANSMITBRDͲ5 J1ͲRECEIVEBRDͲ5
UDFD1a_PeakValue J1ͲTRANSMITBRDͲ6 J1ͲRECEIVEBRDͲ6
UDFD1b_PeakValue J1ͲTRANSMITBRDͲ7 J1ͲRECEIVEBRDͲ7
UDFD1a_Stage1 J1ͲTRANSMITBRDͲ8 J1ͲRECEIVEBRDͲ8
UDFD1b_Stage1 J1ͲTRANSMITBRDͲ9 J1ͲRECEIVEBRDͲ9
GND J1ͲTRANSMITBRDͲ10 J1ͲRECEIVEBRDͲ10
Spare J1ͲTRANSMITBRDͲ11 J1ͲRECEIVEBRDͲ11
Spare J1ͲTRANSMITBRDͲ12 J1ͲRECEIVEBRDͲ12

InfeedLowerͲHarness
INF_ACT_SEN
8 18
14 28
7 17
13 27
6 16
12 26 TRANSPORT
5 15
11 25
4 14
10 24 INF_LTCH
3 13 1
9 23
2 12 2
8 22 11
1 11 3
7 21 1
10 10 4
6 20 2
9 9 5
5 19 TS3-4_BOT
1
4 18 19
2
3 17 15
3
2 16 6
4
1 15 20
UPPER
TS1-2_BOT
7 18 5 16 20 19 8 17 12
5 4 3 2 1 4 3 2 1

LatchInfͲLedEn~ TRANSPORTͲ7 INF_LTCHͲ3
+5V_Ftr2 TRANSPORTͲ8 INF_LTCHͲ4
InfͲActͲLEDͲ TRANSPORTͲ9 INF_ACT_SEN
InfͲActͲLED+ TRANSPORTͲ10 INF_ACT_SEN
LedTS4 TRANSPORTͲ11 UPPERͲ3
LedTS3 TRANSPORTͲ12 TS3Ͳ4_BOTͲ3
LedTS2 TRANSPORTͲ13 UPPERͲ5
LedTS1 TRANSPORTͲ14 TS1Ͳ2_BOTͲ3
InFeedͲType1 TRANSPORTͲ19 TRANSPORTͲ5
InFeedͲType0 TRANSPORTͲ20 TRANSPORTͲ6
LatchInfͲSW TRANSPORTͲ21 INF_LTCHͲ2
+3.3V_TSFilter TRANSPORTͲ22 TS1Ͳ2_BOTͲ1
InfͲActͲSEN_E TRANSPORTͲ23 INF_ACT_SEN
InfͲActͲSEN_C TRANSPORTͲ24 INF_ACT_SEN
SenTS4 TRANSPORTͲ25 TS3Ͳ4_BOTͲ2
SenTS3 TRANSPORTͲ26 UPPERͲ2
SenTS2 TRANSPORTͲ27 TS1Ͳ2_BOTͲ2
SenTS1 TRANSPORTͲ28 UPPERͲ4
+3.3V_TSFilter TS1Ͳ2_BOTͲ4 TS3Ͳ4_BOTͲ1
+3.3V_TSFilter TS3Ͳ4_BOTͲ4 UPPERͲ1

InfeedUpperͲHarness
5
5 LOWER TS1-2_TOP 1
4 6
4 2
3 2
3 3
2 1
2 4
1
1
TS3-4_TOP
6 3 4 5
4 3 2 1

LedTS2 LOWERͲ1 TS1Ͳ2_TOPͲ3
SenTS1 LOWERͲ2 TS1Ͳ2_TOPͲ2
LedTS4 LOWERͲ3 TS3Ͳ4_TOPͲ3
SenTS3 LOWERͲ4 TS3Ͳ4_TOPͲ2
+3.3V_TSFilter LOWERͲ5 TS3Ͳ4_TOPͲ1
+3.3V_TSFilter TS3Ͳ4_TOPͲ4 TS1Ͳ2_TOPͲ1

TROUBLESHOOTING
Thissectioncontainserrormessagesandtheircorrectiveactions.
ModuleErrorStates
Thefollowingerrormessagesarereportedbythemodule.Refertothesections“Module
Replacement”and“Adjustments”fordetailedinstructionsonFRUactions.TodeͲcode
specificM_StatusandM_DatausetheStatusCodeTranslatorTool(http://
www.infoprod.ncr.com)orrefertotheDiagnosticStatusCodeNotebook(B006Ͳ6273).
ControllerBoard
Module State M_Status Root Cause Corrective Action (s)

Unauthorized 83 SDMControlBoard AuthorizeControlBoard.(Thisfunctionalityis
ControlBoard notauthorized currentlynotimplementedintheplatform.)
Detected
Shutter

ShutterJammed 35 Itemsjammed Inspecttheshutterforobviousobstructions
36 againstshutter preventingshuttermovement.
Removeanyobstructions.
Shuttersensors Inspectshutteropenandclosedsensorstoensure
blocked theyarenotblockedbydebrisorobstruction.
Removedebrisorobstructionfromshuttersensors.
Shutterinterference Inspecttheshutterforalignmentissueswiththe
faciaordamagedparts.
Adjustalignmentandfixorreplaceanydamaged
parts.
Shutterfaulty Ruleoutobstructions,damage,sensorsor
alignmentissues.
ReplacetheSDMShutter.Ifreplacingtheshutter,
documentfaultinformationandincludewith
modulebeingreturnedforrepair.
EndorserRibbon

EndorserRibbon 47 Ribbonnearingend Performendorserribbonreplenishment.
EmptySoon oflife
EndorserRibbon 17 Ribbonhasreached Performendorserribbonreplenishment.
Empty endoflife Seealso‘TroubleshootingProcedures’.

SDMCore

Unauthorized 82 SDMCoremodule AuthenticateSDMCoremodule.(Thisfunctionalityis
SDMCore hasnotbeen currentlynotimplementedintheplatform.)
ModuleDetected authorized
InterlockOpen 30 SDMdevicenotfully InspecttheSDMtoseeifanythingispreventingit
rackedin frombeingrackedinfully
Clearanyobstructiontorackingandensurethatthe
deviceisfullyrackedin.
Switchnotaligned Inspectalignmentbetweeninterlockswitchand
withactuator switchactuator.UseSysApptolooponSDMsensors
testtoviewinterlockstatus.
Ifnecessaryadjustalignmentandfixorreplaceany
damagedparts.Usesensortesttomonitorinterlock
state.
Harnessdamagedor Inspectharnessingandconnectorsassociatedwith
disconnected interlockswitch.
Ensureinterlockconnectorseatedcorrectly.If
possible,repairanydamagedharnessing.Iffault
remains,replacefaultyharnessorreplaceSDMCore
Module.IfreplacingtheSDMCoreModule,
documentfaultinformationandincludewithmodule
beingreturnedforrepair.
ConnectorDamaged Inspectconnectorsassociatedwithinterlockswitch
fordamage.
RepairconnectorifpossibleelsereplaceSDMCore
(Sheet 1 of 9)


TransportGuide 80 Transportguidehas Usingtheerrorlightsidentifywhichguideis
Open beenleftopen reportingopen.Ifnoerrorlightsareoninspectall
transportguidestodeterminewhichoneisreporting
open.
Closealltransportguides.
Transportguide Usingtheerrorlightsidentifywhichguideis
switchnotaligned reportingopen.Ifnoerrorlightsareoninspectall
withactuator transportguidestodeterminewhichoneisreporting
open.Inspecttransportguideswitchtoverifythat
theswitchisalignedwiththeactuator.
RepairswitchorreplaceSDMCoreModule.If
replacingtheSDMCoreModule,documentfault
informationandincludewithmodulebeingreturned
forrepair.
Harnessdamagedor Usingtheerrorlightsidentifywhichguideis
disconnected. reportingopen.Ifnoerrorlightsareoninspectall
open.Inspectswitchharness'fordamageor
disconnection.
Reconnectharness,repairharnessorreplaceSDM
CoreModule.IfreplacingtheSDMCoreModule,
Connectordamaged. Usingtheerrorlightsidentifywhichguideis
reportingopen.Ifnoerrorlightsareoninspectall
open.Inspectswitchharnessconnectorsfordamage.
RepairconnectororreplaceSDMCoreModule.If
replacingtheSDMCoreModule,documentfault
forrepair.
Seealso‘TroubleshootingProcedures’.
(Sheet 2 of 9)


USB 43 USBharness InspectUSBcableandconnectionsatbothendsof
Disconnected damagedor thecable.Ifnovisibleproblems,bypassinstalled
disconnected harnessusinganexternalUSBcable.
Replacefaultyharness.
USBconnector InspectUSBcableconnectorfordamage.
damaged RepairconnectororreplaceSDM.Ifreplacingthe
SDM,documentfaultinformationandincludewith
SDMdeviceground InspectallSDMdevicegroundingstrapsandscrews.
fault Replaceanymissingordisconnectedgroundstraps
andtightenanyloosegroundingscrews.
FaultyDCmotor UseSysApptorunallDCmotorstoseeifUSBerrors
inducingnoise canbeinduced.Inspectmotorharnessesand
mountingscrews.
Ifpossible,repairharnessdamage.Tightenanyloose
motorscrews.
Maincontroller Havingeliminatedallpreviousrootcauses,assume
boardfaulty thisonetobetrue.
ReplacetheSDMCoreModule.IfreplacingtheSDM
CoreModule,documentfaultinformationand
includewithmodulebeingreturnedforrepair.
Firmware 81 Incompatible Thefirmwareavailablefordownloadisnot
DownloadFailure Firmware compatiblewiththehardwarepresent.
Escalatetonextlevelofsupport.
Device 44 UnreliableUSB InspectUSBcableandconnectionsatbothendsof
Communication connection thecable.Ifnovisibleproblems,bypassinstalled
Failure harnessusinganexternalUSBcable.
Replacefaultyharness.
SDMdeviceground InspectallSDMdevicegroundingstrapsandscrews.
fault Replaceanymissingordisconnectedgroundstraps
andtightenanyloosegroundingscrews.
FaultyDCmotor UseSysApptorunallDCmotorstoseeifUSBerrors
inducingnoise canbeinduced.Inspectmotorharnessesand
mountingscrews.
Ifpossible,repairharnessdamage.Tightenanyloose
motorscrews.
Maincontroller Havingeliminatedallpreviousrootcauses,assume
boardfaulty thisonetobetrue.
(Sheet 3 of 9)


Internal 42 ElectroͲStatic Ifthedevicerecoversonitsown,itindicatesthatthe
Communication Discharge commsfaultwasgeneratedbyexcessivestatic
Failure dischargetothemodule.
VerifythatallgroundingandallESDshieldingis
properlyinstalled.
Shutterharness/ Ifthedevicedoesnotrecoveronitsownandthe
connectorfaulty devicereports0x02,0x65inMDATA[1],MDATA[2].
Thisindicatesacommsfaultwiththeshutter.
Inspecttheshuttercommunicationsharness/
connectorforconnectionsproblemsordamage.
Reconnectshutterharness.Repairshutter
connector.Replaceshutter.
UDFDharness/ Ifthedevicedoesnotrecoveronitsownandthe
connectorfaulty devicereports0x02,0x69inMDATA[1],MDATA[2].
ThisindicatesacommsfaultwiththeUDFDboard.
InspecttheUDFDcommunicationsharness/
connectorforconnectionsproblemsordamage.
ReconnectUDFDharness,orrepairUDFDconnector,
orreplacetheSDMCoreModule.Ifreplacingthe
SDMCoreModule,documentfaultinformationand
UDFDcontroller Ifthedevicedoesnotrecoveronitsownandthe
boardfaulty devicereports0x02,0x69inMDATA[1],MDATA[2].
ThisindicatesacommsfaultwiththeUDFDboard.If
therearenoissueswiththeUDFDcommunications
harness/connectorthentheUDFDboardisfaulty.
IBVMharness/ Ifthedevicedoesnotrecoveronitsownandthe
connectorfaulty devicereports0x02,0x6BinMDATA[1],MDATA[2].
ThisindicatesacommsfaultwiththeIBVM.Inspect
theIBVMcommunicationsharness/connectorfor
connectionsproblemsordamage.
ReconnectIBVMharnessorrepairIBVMconnector
orreplaceIBVM.IfreplacingtheIBVM,document
faultinformationandincludewithmodulebeing
returnedforrepair.
IBVMmodulefaulty Ifthedevicedoesnotrecoveronitsownandthe
devicereports0x02,0x6BinMDATA[1],MDATA[2].
ThisindicatesacommsfaultwiththeIBVM.Ifthere
arenoissueswiththeIBVMcommunications
harness/connectorthentheIBVMmoduleisfaulty.
(Sheet 4 of 9)


ERBMharness/ Ifthedevicedoesnotrecoveronitsownandthe
connectorfaulty devicereports0x02,0x6CinMDATA[1],MDATA[2].
ThisindicatesacommsfaultwiththeERBM.Inspect
theERBMcommunicationsharness/connectorfor
ReconnectERBMharnessorrepairERBMconnector
orreplaceERBM.IfreplacingtheERBM,document
returnedforrepair.
ERBMmodulefaulty Ifthedevicedoesnotrecoveronitsownandthe
devicereports0x02,0x6CinMDATA[1],MDATA[2].
ThisindicatesacommsfaultwiththeERBM.Ifthere
arenoissueswiththeERBMcommunications
harness/connectorthentheERBMboardisfaulty.
ReplaceERBM.IfreplacingtheERBM,document
returnedforrepair.
CBMharness/ Ifthedevicedoesnotrecoveronitsownandthe
connectorfaulty devicereports0x02,0x6DinMDATA[1],MDATA[2].
ThisindicatesacommsfaultwiththeCBM.Inspect
theCBMcommunicationsharness/connectorfor
ReconnectCBMharness,orrepairCBMconnector,
orreplaceCBM.IfreplacingtheCBM,document
returnedforrepair.
CBMmodulefaulty Ifthedevicedoesnotrecoveronitsownandthe
devicereports0x02,0x6DinMDATA[1],MDATA[2].
ThisindicatesacommsfaultwiththeCBM.Ifthere
arenoissueswiththeCBMcommunicationsharness
/connectorthentheCBMboardisfaulty.
ReplaceCBM.IfreplacingtheCBM,documentfault
forrepair.
Maincontroller Ifthedevicedoesnotrecoveronitsownandthe
boardfaulty devicereports0x02inMDATA[1]and0x65.0x66,
0x67or0x6AinMDATA[2].Thisindicatesacomms
faultonboardthemaincontrollerboard.The
controllerboardisfaulty.
ReplaceSDMCoreModule.IfreplacingtheSDM
(Sheet 5 of 9)


SDMCoreJam 38 Mediablockingtrack UsingtheindicatorLEDsasaguide,inspectthe
sensororjammed transportforjammeddocuments.See‘Jam
betweensensors Clearance’.
Clearmediaanddebrisfromtrack.Inspecttransport
foranyobstaclesdamagethatcouldhavebeenthe
sourceofthejam.Cleandustawayfromtrack
sensors.
Performmediateststoensuremoduleisworking
correctly:
z RunEnabletest,withatleast5items.Oncemedia
areinEscrow,selectCapturetoCashBin.Then
repeattestselectinginturn:CapturetoCheque
Bin,CapturetoRejectBin1andCapturetoReject
Bin2.
z RunEnabletest,insertingatleast30itemsof
mixedsizeandorientation.Onceitemsarein
Escrow,selectCleartoUser.
Misalignedmodule Inspectinterfacesbetweenthecoremoduleandthe
interfaces ERBM,CBMandInfeed.Checkforbentormisaligned
parts.
damagedparts.
SDMCoremodule Determinethatthishasbeenachronicproblemand
faulty ruleouttrackobstructionorsensorproblem.
ReplacetheSDMCoremodule.IfreplacingtheSDM
(Sheet 6 of 9)


SDMCore 70 Componentfault CheckMͲStatusandMͲData[1],MͲData[2]valuesto
HardwareFault detected establishspecificfaultcodes.
Usingreportedfaultinformation,returntolistof
possiblerootcauses.
EndorserRibbon Inspectribbonmotorfordamage.Verifythatthe
MotorFault endorserribbonisnotsnaggedonanything.
Unsnagtheribbon,repairthemotor,replacethe
SDM.
EndorserProtection Printtestdocumentandcheckforhorizontalgaps
CircuitFault throughcharacters.
SolenoidFault Inspectsolenoidsfordamage.
Repairdamagedsolenoid,replaceSDMCore
MotorFault Inspectmotorfeedbacksensorassembliesfordust
ordebris,bentsensorbracketsorloosetimingdisks.
Cleandirtysensors,ensuresensorcloseenoughto
timingdiskandthattimingdiskscrewistight.Verify
fixusingSysAppintegritytest.
Solenoidharness/ Inspectharnessingandconnectorsassociatedwith
connectorfaulty solenoid.
Repairorreplacedamagedharness.ReͲseat
connectors.
FPGAConfiguration Determineiftheissueischronicbypowercyclingthe
Fault SDMmodule
Iftheissueischronic,replacetheSDMCoreModule.
IfreplacingtheSDMCoreModule,documentfault
forrepair.
Motorharness/ Inspectharnessingandconnectorsassociatedwith
connectorfaulty transportmotors
connectors.
UDFDboardFaulty NoLEDactivityonUDFDboardandharness/
connectoradjustmentsareineffective.
ReplaceSDMCoreModule.IfreplacingtheSDM
SDMCoremodule Unabletoisolatearepairablerootcause.
faulty Inspectandcleanthecoremodule.RunEnable
diagnostictests(seeSDMCoreJam,above).
(Sheet 7 of 9)


TooManyEntry 7 Wornretard Checktheretardcartridgeforwearonthebeltsand
Failures cartridge onanypartofthedrivemechanism.Checkthatbelts
areofevenheightwhenviewedacrossthecartridge.
Replaceifworn(seeModuleRemovaland
Replacementsection).
Infeedmisaligned Inspecttheinfeedalignmentwiththefascia.
withfascia Repairthealignmentbetweenthefasciaandthe
SDM.
Obstaclebetween Inspectthetransportforobstaclesthatwouldcause
tracksensors jams.
Clearobstaclesfromtransport.Cleandustaway
fromtracksensors.
Invalidmedia UseSysApptoperformSDMdeviceselftest
insertedrepeatedly transactions
Ruleoutanyphysicalproblembyperformingseveral
selftestoperationswithouterror.
Thickmediadetector UseSysApptoobservethickmediasensorchanging
faulty stateasinfeedsolenoidismanuallymoved.
Cleardustordebrisblockingsensorelsereplace
Infeedmodule.Ifreplacingtheinfeed,document
returnedforrepair.
Transportrollersnot Inspectdriverrollersforjammeddebrisorguide
turning interference.Inspectmotorharness,connections
andtransportdrivebelts.Observetransportwhile
runningSDMtransportmotortest.
Clearanydriverollerinterference,fixdamaged
harness,seatanylooseconnectorsandcorrectany
beltissues.
Infeedisfaulty Removeinfeedmechanismandadvancedrive
systembyhand.Inspectharnessingandconnector.
CheckinterfacesatboththefasciaandSDMCore
transport.
Ifunabletogettransportdrivetomovefreelyor
unabletorepairinterfacesorconnectordamage,
replacetheinfeedmechanism.Ifreplacingthe
infeed,documentfaultinformationandincludewith
IBVMisfaulty UseSysApptoperformSDMdeviceselftestand
inspectbothfrontandrearimages.Checkforblack
imagesandanyblackhorizontalstreaksorlines.
ReplacetheIBVMmodule.IfreplacingtheIBVM,
ERBMisfaulty InspectERBMmoduleanduseSysAppRuntoRun
teststoshowchronicERBMfaultsbeingreported.
ReplaceERBMmodule.IfreplacingtheERBM,
(Sheet 8 of 9)


SDMCoremodule Checktoseeifthereisachronicfaultwiththe
faulty module.
(Sheet 9 of 9)
Infeed

InfeedJam 19 Mediablockingtrack UsingtheindicatorLEDsasaguide,inspectthe
Clearmediaanddebrisfromtrack.Inspect
transportforanyobstaclesdamagethatcouldhave
beenthesourceofthejam.Cleandustawayfrom
tracksensors.
Misalignedmodule Inspectinterfacesbetweenthecoremoduleand
interfaces theERBM,CBMandindeed.Checkforbentor
misalignedparts.
damagedparts.
Infeedmodulefaulty Determinethatthishasbeenachronicproblemand
ruleouttrackobstructionorsensorproblem.
Replacetheinfeedmodule.Ifreplacingtheinfeed,
ReplacetheSDMCoremodule.Ifreplacingthe


InfeedHardware 68 Componentfault CheckMͲStatusandMͲData[1],MͲData[2]valuesto
Fault detected establishspecificfaultcodes.
possiblerootcauses.
InfeedSolenoid Inspectharnessingandconnectorsassociatedwith
harness/connector theinfeedsolenoid.
faulty Repairorreplacedamagedharness.ReͲseat
connectors.
InfeedMotor Inspectharnessingandconnectorsassociatedwith
harness/connector infeedmotors
connectors.
InfeedSolenoidFault Inspectinfeedsolenoidfordamage.
Repairdamagedsolenoid,replaceinfeedmodule.If
replacingtheinfeed,documentfaultinformation
andincludewithmodulebeingreturnedforrepair.
InfeedMotorFault Inspectmotorfeedbacksensorassembliesfordust
ordebris,bentsensorbracketsorloosetiming
disks.
Infeedmodulefaulty Unabletoisolatearepairablerootcause.
ReplacetheInfeedmodule.Ifreplacingtheinfeed,

MediaFeeder

FeederJam 37 Mediablockingtrack UsingtheindicatorLEDsasaguide,inspectthe
tracksensors.
correctly.
misalignedparts.
damagedparts.
FeederHardware 69 Componentfault CheckMͲStatusandMͲData[1],MͲData[2]valuesto
Fault detected establishspecificfaultcodes.
possiblerootcauses.
FeederMotor Inspectharnessingandconnectorsassociatedwith
harness/connector feedermotors
connectors.
FeederMotorFault Inspectfeedermotorfeedbacksensorassemblies
fordustordebris,bentsensorbracketsorloose
timingdisks.
faulty ReplacetheSDMCoremodule.IfreplacingtheSDM
TooManyFeed 61 SDMfeedersensor Verifythatthefeedersensorwheelisfreeandclear
Errors wheelnotengaging ofobstructionandthatitisturningduringa
media. transaction.
Freethesensorwheelofobstructionoralignsensor
toproperlyengagedocument.
faulty ReplacetheSDMCoremodule.IfreplacingtheSDM

BillValidator:ImagingandBillValidator(IBVM)orDepositValidation
Module(DVM)

Unauthorized 84 IBVMmodulenot Thisfunctionalityiscurrentlynotimplementedin
IBVMDetected authorized theplatform.
Thisfunctionalityiscurrentlynotimplementedin
theplatform.
IBVMNoActive 6 IBVMTemplatesnot Softwareinstallationwasdonewithouttemplates
Currency downloaded DownloadIBVMTemplatesandconfirmsuccessvia
configurationapplet.
IBVMJam 21 Mediablockingtrack UsingtheindicatorLEDsasaguide,inspectthe
tracksensors.
misalignedparts.
damagedparts.
IBVMmodulefaulty Determinethatthishasbeenachronicproblemand
ruleouttrackobstructionorsensorproblem.
ReplaceIBVMmodule.IfreplacingtheIBVM,
ReplacetheSDMCoremodule.Ifreplacingthe


IBVMHardware 22 Cameraorsensor Checkforforeignobjectssuchasstaples,paper
Fault dirtyorblocked clips.Cleanallthesensorsinthebillvalidatorwith
eitherasoftbrushorcompressedair.Cleanthe
cameraswithasoftcloth(wrungout)andwateror
soapywater.Dryaftercleaningwithasoftcloth.
Componentfault CheckMͲStatusandMͲData[1],MͲData[2]valuesto
detected establishspecificfaultcodes.
possiblerootcauses.
IBVMimagingfault PowercycletheSDMtoverifythatthisisachronic
problem.
IftheproblemischronicreplacetheIBVMmodule.
IfreplacingtheIBVM,documentfaultinformation
andincludewithmodulebeingreturnedforrepair.
IBVMmodulefaulty Fatalerrorcontinuestobereportedforno
apparentreason.ReplaceIBVMmodule.Ifreplacing
theIBVM,documentfaultinformationandinclude
withmodulebeingreturnedforrepair.

ERBM

ERBMJam 38 Mediablockingtrack UsingtheindicatorLEDsasaguide,inspectthe
transportforanyobstaclesordamagethatcould
havebeenthesourceofthejam.Cleandustaway
fromtracksensors.
correctly:
z RunEnabletest,withatleast5items.Once
mediaareinEscrow,selectCapturetoCashBin.
Thenrepeattestselectinginturn:Captureto
ChequeBin,CapturetoRejectBin1andCapture
toRejectBin2.
z RunEnabletest,insertingatleast30itemsof
mixedsizeandorientation.Onceitemsarein
Escrow,selectCleartoUser.
interfaces theERBM,CBMandInfeed.Checkforbentor
misalignedparts.
damagedparts.
ERBMmodulefaulty Determinethatthishasbeenachronicproblem
andruleouttrackobstructionorsensorproblem.
ReplacetheERBM.IfreplacingtheERBM,
ERBMHardware 71 Componentfault CheckMͲStatusandMͲData[1],MͲData[2]values
Fault detected toestablishspecificfaultcodes.
possiblerootcauses.
ERBMharness/ Inspectharnessingandconnectorsassociatedwith
connectorfaulty ERBMmodule.
connectors.
ERBMmotorfault Inspectmotorsfordebrispreventingmotorfrom
turning.
Clearanydebrisfoundinterferingwithmotor
operation.
ERBMsolenoidfault Inspectsolenoidsfordebrispreventingcorrect
operation.Cleardebris.
ERBMmodulefaulty Fatalerrorcontinuestobereportedforno
apparentreason.
ReplaceERBMmodule.IfreplacingtheERBM,

CaptureBin

CaptureBinJam 53 Mediablockingtrack UsingtheindicatorLEDsasaguide,inspectthe
Clearmediaanddebrisfromtrackusingcannedair.
Inspecttransportforanyobstaclesordamagethat
couldhavebeenthesourceofthejam.Cleandust
awayfromtracksensors.
correctly.
interfaces theERBM,CBMandInfeed.Checkforbentor
misalignedparts.
damagedparts.
CBMmodulefaulty Determinethatthishasbeenachronicproblem
andruleouttrackobstructionorsensorproblem.
ReplacetheCBM.Ifreplacing,documentfault
informationandincludewithmodulebeing
returnedforrepair.
SDMcoremodule Determinethatthishasbeenachronicproblem
faulty andruleouttrackobstructionorsensorproblem.
ReplacetheSDMCoremodule.Ifreplacing,
documentthefaultinformationandincludewith
CaptureBin 54 Componentfault CheckMͲStatusandMͲData[1],MͲData[2]values
HardwareFault detected toestablishspecificfaultcodes.
possiblerootcauses.
CBMharness/ Inspectharnessingandconnectorsassociatedwith
connectorfaulty CBM.
connectors.
CBMmotorfault Inspectmotorsfordebrispreventingmotorfrom
turning.
Clearanydebrisfoundinterferingwithmotor
operation.
CBMsolenoidfault Inspectsolenoidsfordebrispreventingcorrect
operation.Cleardebris.
CBMmodulefaulty Fatalerrorcontinuestobereportedforno
apparentreason.
ReplaceCBMmodule.Ifreplacing,documentthe
returnedforrepair.

TroubleshootingProcedures
AdditionaltroubleshootingproceduresforthefollowingM_Statuscodes:
M_Status13/19/68/80Ͳcheckthat:
z theinfeedguidemovesfreely
z theinfeedismountedcorrectly
M_Status17/27Ͳcheckthat:
z theendorserplatenmovesfreely
z theendorserribbontensioniscorrect
M_Status21/22Ͳcheckthat:
z theIBVMisaligned.
M_Status37Ͳcheckthat:
z theretardbeltmovesfreely
z thedeskewidlershaftsareseatedcorrectly
z theMICRidlershaftsareseatedcorrectly
z theretardbeltmovesfreely
z thedeskewidlershaftsareseatedcorrectly
z theMICRidlershaftsareseatedcorrectly
z theadvancebeltcompressionspringsarenotpinched
z thedeskewsolenoidsareconnectedcorrectly
z thedeskewsolenoidharnessesaresecured
z theERBMisaligned
z thereturnguideisundamaged
z thetracksensorisseatedcorrectly
z theSDMinterlockcoverispresent
z thecheckbinbeltistrackingcorrectly
z thecheckbindivertermovescorrectly
z binrackingisindicatedcorrectly
z theretardbeltsarefreeofdebris
z theadvancebeltrollerisundamaged
z theadvancebeltgroundstrapisroutedcorrectly
z thedriveshaftsareseatedcorrectly

ThefollowingtoolsareneededforSDMTroubleshooting:
z 10mmNutdriver
z 10mmOpenendedspanner
z Smallflatbladescrewdriver
z #2Flatbladescrewdriver
z #3Pozidrivescrewdriver
z #2Pozidrivescrewdriver
z Flashlight
z ServiceUSBDongletoenterSystemApplication(Diagnostics)
z 484Ͳ0050345PACKET–TESTCHECK1PACKET=560
z 484Ͳ9000989DECK–TESTA
InfeedGuideMovesFreely(M_Status13/19/68/80)
Description:
WiththeSDMmodulerackedout,liftthegreenlatchandopentheguide.Thenclosethe
guideandensurethegreenlatchengages.Thereshouldbenoresistanceandtheguide
shouldnotbeabletoholditselfopen.
Action:
Ifthereisbindingpreventingtheguideopeningandclosingsmoothly,theinfeedmustbe
replaced.

InfeedMountedCorrectly(M_Status13/19/68/80)
Description:
Makesurethattheyellowdiscsaresecuredcorrectlywiththeopeningfacingdirectly
downward.
Makesuretheyellowflap(bunchreturndivertor)issittinglooselybetweenthepressure
plateandtheinfeedandthatitmoveseasilywiththeinfeedguide.
Action:
Remountorreplacetheinfeedifnecessary.

EndorserPlatenMovesFreely(M_Status17/27)
Description:
Checkthattheendorserplatenrollermovesnormallyandnodebrisispresent.Openthe
springloadedguidetocheckunderneaththeendorserhead.Cleanoutanydebris.
Action:
Ifadequateprintcannotbeobtained,replacethecore.

EndorserRibbonTension(M_Status17/27)
Description:
Checkthattheendorserribboniscorrectlyroutedundertheprinthead,abovethemetal
shield.Advancetheribbontoafreshsectiontore–tensiontheribbon.
Action:
Remountorreplacetheribbonifnecessary.

IBVMAlignedCorrectly(M_Status21/22)
Description:
CheckifthewavyguidefingersontheIBVMmeshcorrectlywiththeSDMtransport.
CheckboththedeskewareaandtheMICRarea.
Action:
RemounttheIBVMifnecessary.Ifpartsaredamaged,replaceasrequired.

RetardBeltsMoveEasily(M_Status37/38)
Description:
Openthetopguideofthetransport,therearethreeretardbeltslocatedinside,nearthe
frontoftheblackhorizontalguide.
Reachinwithyourhandandmovethebeltsforwardandbackwardwithyourfinger.The
beltsshouldnotmovefreely,butonlyaminoreffortshouldberequiredtomovethem.
Theyshouldbeconnectedtomotormovementwhichcanbefelt.
Verifythat:
1. Retardbeltdrivesunderfeedercycletest.
2. AdvancebeltcontactsRetardcartridge,movesunderpressure.
Action:
Iftheretardbeltisnotdriven,unmountandremounttheretardcartridge,groundthe
bracketinstallationandchecktheretardcartridgeheight.

DeskewIdlerShaftsSeatedCorrectly(M_Status37/38)
Description:
Thethreedeskewidlershaftsshouldbesecuredatthelatchsideunderaclearplastic
arrowsnap.Makesureeachshaftisseatedcorrectly.Alsomakesurethedeskewrollers
(angled)areseatedcorrectlyandrockbackandforthunderspringpressure.
Action:
Reseattheshaftsiftheyareloose,orreplacethecoreifpartsaredamaged.

MICRIdlerShaftsSeatedCorrectly(M_Status37/38)
Description:
MakesuretheidlershaftslocatedintheMICRguideareseatedcorrectly.
Action:
Fixtheshaftsiflooseorreplacethecoreifpartsaredamaged.

AdvanceBeltCompressionSpringsNotPinched(M_Status38)
Description:
Checkthattheadvancebeltcompressionspringsarenotpinchedundertheground
bracket.Atalowangle,lookattheareawheretheadvancebeltcompressionsprings
contacttheejectorbracket.
Action:
Ifpinchingisfound,removeandreplacetheadvancegroundbracketandthesprings.
Ensurethatthesteelspacersareinplaceinsidethespring.

DeskewSolenoidsConnectedCorrectly(M_Status38)
Description:
Checkthatalltheconnectionsofthedeskewmechanismareroutedandseated
correctly.
Verifythelinkageoperatesandmovesasexpectedduringthe'solenoidtest'inSysapp
DeviceDiagnostics.
Action:
Ifoperationisnotcorrect,disconnecttheplugsandconnecttheharnessestothe
solenoidscorrectly.

DeskewSolenoidsHarnessesSecured(M_Status38)
Description:
Checkthattheharnessissecuredtothesolenoidwithacabletie,tokeeptheharness
awayfromthedrivetoggle.
Action:
Fitacabletietosecuretheharnesstothesolenoid,ensuringthattheharnessdoesnot
touchthedrivetoggle.

ERBMAlignedCorrectly(M_Status39)
Description:
IncorrectalignmentoftheERBMtothereturnguideinterfacecancauseexcessivereturn
faults.TheblackplasticsemiͲcircleonthereturnguideshouldbecentredinthesemiͲ
circularcutͲoutontheERBM.
Action:
ReͲaligntheERBM:
1. RemoveSDMfromthetrayandlayitonitsback.
2. Loosentheretainingpostandtworetainingscrews.
3. AlignthecutͲoutandthesemiͲcircle.
4. Tightenthescrewsandpost.
5. ReinstalltheSDMinthetray.

ClearReturnGuideUndamaged(M_Status39)
Description:
Checkthefrontoftheclearreturnguideabovethealuminiumfrontpieceandopenthe
guidetochecktheinside.Checkforcracksorbreakagesontheguide,especiallyonthe
bearingclip.
Action:
Iftheguideiscracked,replacethetransport.

TrackSensorSeatedCorrectly(M_Status39)
Description:
Anincorrectlyseatedtracksensor(TSͲ19)cancauseexcessiveERBMfaults.Thetrack
sensorislocatedbeneathaclearcoverbelowtheclearreturnguidetowardsthe
baseplate.
Carefullyreachinandusingonefinger,pushuponthecoverandtrytomoveitaround.
Somemovementisacceptablebutifitmovesalot,especiallyupanddown,itislikely
thatthesensorisunseated.
Action:
Ifthesensorisunseated:
1. RemovetheSDMfromthetrayandremovetheERBMtogiveenoughroomtopush
thesensorbackintoapositionwhereitisheldfirmly.
2. ReinstalltheSDMinthetray.
3. Onceithasbeenconfirmedthatthesensorissecurelyinposition,performalooped
sensortestinSysAppindevicediagnostics.
Opentheclearreturnguideandyoushouldseethebitsonthescreenchangestate.Close
theguideandtheyshouldchangeback.Ifthebitsonthescreendonotchangewhenyou
openandclosetheguide,trytoreseatthesensoragain.Repeatthisprocessuntilthebits
changestate.

SDMInterlockCoverMissing(M_Status42)
Description:
TheprimarypathfortheSDMgroundisthroughtheInterlockCoverandGroundSpring.
Action:
EnsuretheSDMinterlockcoverisinplaceandthegroundspringmakescontactwiththe
cover.

ChequeBinBeltTrackingCorrectly(M_Status53)
Description:
Incorrectlytrackingbinbeltcancauseexcessiveitemjamsinthebin.Removethecheque
binandusingaflashlight,lookdowntheinputslotofthebin.Checkthatthereisaflat
beltonthepulleyinthecentreoftheslot.
Action:
Iftheflatbeltisoffthepulley,replacethechequebin.

ChequeBinDiverterMovesFreely(M_Status53)
Description:
PushonthebindiverterneartheMICRguideandendorserareatomakesureitmoves
correctlyandspringsbacktothecorrectposition.
Action:
Ifthediverterisdamaged,replacethecore.

BinRackingIndicatedCorrectly(M_Status54)
Description:
CheckthattheLEDindicatesgreenwhenthebinsarerackedin.
1. Removebothbinsfromthetray,thenreplacebothbins.Theindicatorshouldgo
green(ensureinterlockswitchisclosed).
2. Repeatthisfivetimes.
3. Checkthatthedepositbinbracketisnotbentandthebinconnectorisnotcrackedor
broken,bothofwhichcouldcausepoorconnectionofthebins.
Action:
z Ifthestoplightstayedredononeormoreattempt,thetrayneedstobereplaced.
z Ifitstayedredallfivetimes,trymovingthebinssidetosideandbackandforthinan
efforttomakeitgogreen.Ifitstilldoesnot,thisindicatesyoumaynothavethe
interlockswitchclosed.Rechecktheinterlock,andthenrepeatthetest.
z Checktheangleofthebracketattheback.Thebracketshouldbeperpendicular.
Repeatedroughclosingcanmovethebracketoutofpositionresultinginlossof
connectivity.Laterversionsusecountersunkscrewstopreventmovementofthe
bracket.
z Replacethebracketifrequired.
Replacethebinharnessifdamaged.

RetardBeltsFreeofDebris(M_Status57)
Description:
AbuildͲupofdebrisontheretardbeltscancauseexcessivedoublefeedsorfailureto
feed.Movethebeltsforwardandbackwardwhileshiningaflashlightintheretardbelt
areatoseetheteethofthebelt.
Action:
z Removeandebrisfromthebottomsideofthebelt.
z Ifthereisexcessivedebrisbuiltupinsidetheteeth,whichcannotbecleaned,replace
theretardcartridge.

AdvanceBeltRollerUndamaged(M_Status57)
Description:
Damagetotheadvancebeltrollercancauseexcessivedoublefeeding/failuretofeed.
Holdthetopguideopenandshineaflashlightinsidetheadvancebeltwhilerotatingthe
advancebelttocheckforcracksorbreaks.
Action:
Iftherearecracksontherolleroritisbroken,replacethetransport.
Note:Thischeckisonlyrequirediftherollerwithaballbearinginsert(picturedabove)is
installed.

AdvanceBeltAssemblyGroundStrapRoutedCorrectly(M_Status57)
Description:
Incorrectroutingofthegroundstrapcancauseexcessivedoublefeeds.
1. Lookattheadvancebeltassemblyontopofthetopguide.
2. Checkthatthegroundwireisroutedoverthetopofthewhiteharnesstrack.
Action:
ReͲroutethegroundwire:
1. Removethescrewsecuringthegroundwiretotheadvanceassembly.
2. Removethetwoscrewssecuringthewhitewireharnesstrack.
Note:Thesescrewsalsoholddownacircuitboardunderneath,sousecaution.

3. Pullthegroundwireoutfromunderneaththewhitewireharnesstrack,androuteit
overthetop.
4. Reinstallthetwoscrewssecuringthecircuitboardandthewhitewireharnesstrack.
Beverycarefulnottocrossthreadthehole,byturningthescrewbackwardsuntilyou
feelthethreadsfallintoplacebeforetightening.
5. Reinstallthescrewsecuringthegroundwire.

DriveShaftsSeatedCorrectly(M_Status57)
Description:
IncorrectlyseateddriveshaftscancauseexcessiveSDMfaults,jamsordoublefeeds.
Therearethreedriveshafts(twowithyellowrollers,onewithblack)intheblack
horizontalguide.Ensurethattheyareallseatedcorrectly,asshownbelow.
1. Openthetopguide.Allrollersforeachshaftshouldstickthroughtheblackhorizontal
guidebythesameamount.Iftherollerclosesttoyouisbarelyabovetheguideor
evenbelowit,thedriveshaftisnotseatedcorrectly.
2. Lookunderneaththeguide.Thefirsttwo(withtheyellowrollers)shouldnotbe
touchingtheblackharnesstrack.Iftheyare,thedriveshaftsarenotseatedcorrectly.
Theimagebelowshowsanincorrectlyseateddriveshaft,causingarollertotouchthe

track:
Action:
ReͲseatanyaffecteddriveshaftsusingasmallflatheadscrewdrivertopushupwardson
theshaftuntilitclicksintoplace.Besurenottodamagethedriveshaftasitisbeing
reseated.

HarnessRoutedCorrectly
Description:
Lookatthebackofthemoduleforanyharnessesthatlookoutofplace.Thisincludes
wiresthatarestretchedtootightlyorsnaggedonmetalwork.
Action:
Checktothatthewireinsulationisstillintact,ifnotreplacethetransport.Ifthe
insulationisingoodcondition,reͲroutethewirescorrectly.

JamClearance
AjamintheSDMwillbeindicatedbyoneofthefollowingerrormessages,displayedby
theATM’serrorreportingsystem:
z InfeedJam
z SDMCoreJam
z IBVMJam
z ERBMJam
z FeederJam
z CaptureBinJam
Theindicatorswillalsodisplaywarningstoclearjams:
z Mainindicatorpanel:redlightflashing
z IndividualindicatorsonSDM:flashingatlocationofjam(s).
Ifmorethanoneindicatorisflashing,clearthejamsinalphabeticalorder,according
totheletteredareas.
InfeedJam
1. OpenlatchA.Carefullyremoveanyjammeditemsfromthetransport.
2. Closethelatch,makingsureitclicksfirmlyintoplace.

SDMCore
1. OpenlatchB.Carefullyremoveanyjammeditemsfromthetransport.
3. OpenlatchD.Carefullyremoveanyjammeditems.
Ifnecessary,turnwheel1tomovethejambackwardsorforwardstomakeitmore
accessible.

5. LifttabFandslidetabEtotheleft.Carefullyremoveanyjammeditems.
Ifnecessary,turnwheel1tomovethejambackwardsorforwardstomakeitmore
accessible.
6. Ifthejammeditemwastorn,usethecleaningtoolstoredabovelatchBtosweepout
anypiecesofpaperordust.Donotblowairintothetransport.
IBVMJam
1. OpenlatchCandliftthebillvalidatorlid.Carefullyremoveanyjammeditems,trying
nottotouchtheglassͲcoveredlensesofthesensors.Tohelpremovethejammed
items:
z turnwheel1tomovethejambackwardsorforwards
z pressthegreentab(ifthebillvalidatorhasone)tothesidetomakeaccess
betweentherollerseasier.
2. Closethelidandlockitwiththelatch.

ERBMJam
1. Removebothbins.
2. SlideandholdlatchGtothelefttoreleasethetransport.Carefullyremoveanyjams
fromtheERBMtransport,alsocheckingtheundersideoftheSDM.
Donotuseforcetoremovejammeditems,asthiscouldcausedamagetotheERBM.
Ifnecessary,turnwheel2counterͲclockwiseonlyandwheel3ineitherdirectionto
movethejamtomakeitmoreaccessible.
CAUTION
Beforeturningwheel3,thetransportmustbeopenedbyholding
latchGtotheleft.Donotturnwheel3toomanytimes.
H
3
2
G

3. LifttabHandcheckunderneathitforjammeditems.Donotattempttoremove
itemsfromthisareaoritemswhichhaveenteredtheescrowdrum,insteadruna
deviceselftest.Checkiftheitemshavebeenclearedintothetransport,fromwhere
theycanberemovedasdescribedinthepreviousstep.
4. Pushthetransportbackupintoplace,ensuringitisfirmlylatched.
5. SlideboththebinsbackintotheSDMuntiltheylatchintoplace.Tugonthehandleto
ensuretheyarefirmlylatched.
FeederJam
1. OpenlatchI.Carefullyremoveanyjammeditems.Ifnecessary,turnwheel4
clockwiseonlytomovethejamtomakeitmoreaccessible.

CaptureBinJam
ChequeBinJam
1. Openthechequebin.Lowerthepusherplateandremovedepositedcheques.Then
lookforchequesjammedatthetopofthebin.Ifnecessary,turnwheel6tomovethe
jamtomakeitmoreaccessible.
2. Removechequesfromtheretractarea.Lookforchequesjammedatthetopofthe
retractarea.Ifnecessary,turnwheel5tomovethejamtomakeitmoreaccessible.

3. PressdownonlatchLtoopenthebintransport.Removeanyjammedcheques.
Ifnecessary,turnwheel5tomovethejamtomakeitmoreaccessible.
L
5
4. Closethebindoorandmakesurethatitlatchesshutproperly.Thereisnoneedto
pushtheplatebacktothetopofthebin.
CashBinJam
1. Openthecashbin.Lowerthecashbinpusherplateandremovedepositedcash.Look
forjammedbillsatthetopofthebin.Ifnecessary,turnwheel8tomovethejamto
makeitmoreaccessible.

2. Removebillsfromtheretractarea.Lookforjammedbillsatthetopoftheretract
area.
3. OpenlatchJandopenthechequebindoor.Pressdownonthegreentabtoopenthe
bintransport.Removeanyjammedbills.
4. Closethebindoorsandmakesurethattheylatchshutproperly.Thereisnoneedto
pushtheplatebacktothetopofthebin.

LEVEL0DIAGNOSTICS
ControllerBoardLEDs
TherearefourLEDsmountedonthemaincontrollerboardthatindicatethesuccessor
failureoftheSDMstart–uptests.
LED 4
LED 3
LED 2
LED 1
z=LEDlit
{=LEDnotlit
LED Pattern Fault Description
{ { { {
4 3 2 1
SuccessfulstartͲup
{ { { z InternalRAMfailure
{ { z { ExternalRAMfailure
{ { z z CodeRAMfailure
{ z { { Corefirmwarechecksumfailure
{ z { z FPGAbitstreamchecksumfailure
{ z z { Controlwarefirmwarechecksumfailure
{ z z z Sensorcontollerchecksumfailure
z { { { Motorcontrollerfirmwarechecksumfailure
z { { z Endorserfirmwarechecksumfailure
z { z { Ultrasonicdoublefeeddetectfirmwarechecksum
z { z z
failure
Bincommunicationsfailure
z z { { ERBMcommunicationsfailure
z z { z IBVMcommunicationsfailure

LED Pattern Fault Description
z z z {
4 3 2 1
USBenumerationfailure
z z z z Failedduringbootstrapoffirmware
UDFDTransmitLEDs
TherearetwoLEDssituatedonthetopofthedeviceontheUDFDtransmitboard.
LED1
z OnͲwhentheSDMisrunning.
z OffͲSDMnotrunning.
LED2
z OffͲSDMnotrunning
z SlowflashͲnothinginthetransport
z QuickflashͲsingleiteminthetransport
z OnͲmultipleitemsinthetransport;i.e.abunch.
LED 1 LED 2

LEVEL1DIAGNOSTICS
DeviceSelfTest
TheSDMdeviceselftestcanbeaccessedviaDeviceSelfTestsontheSystemApplication
MainMenu.
Thistestwillreturnallitemsandwillnotcapturetoabinevenifpresentedmediaisnot
taken.IfmediaisretractedasubsequentClear,CaptureorEjectcommandmustbe
issuedtodispatchordisposeofthemedia.
1. Clearsthedeviceandperformsanintegritycheck.Ifthisisunsuccessful,returns
statusof‘Fail’.
2. PromptstheusertoinsertatleasttwoitemsͲ1noteand1check.Ifnomediais
detectedwithin15secondsthedeviceisdisabledandthetestisterminatedwitha
'Incomplete'status
3. Scansthetwomediaitemsandmovesthemintotheescrow.
4. Ifmorethantwoitemswereinsertedtheexcessispresentedbacktotheuserwitha
promptindicatingthemediaistobetaken.Ifthemediaisnottakenwithin30
secondsitisretractedbackintotheinfeedofthemodulefarenoughtoallowthe
shuttertoclose.Thetestterminatesanda'Fail'statusisdisplayed.
5. ForeachcheckthefrontimageandMICRcodelineofeachitemscannedfor1second.
6. Foreachnote,thedenominationinformationwillbedisplayed.
7. AcheckwillbemovedintoreͲbunchafterapplyingtheendorsementstring:
ABCDEFGHIJKLMNOPQRSTUVWXYZ
8. AllothermediainescrowwillbemoveddirectlyintoreͲbunch.Themediaisthen
presentedasabunchbacktotheuser.
9. Ifthemediaisnottakenwithin30secondsitisretractedbackintotheinfeedofthe
modulefarenoughtoallowtheshuttertoclose.Thetestterminatesanda'Fail'
statusisdisplayed.
Note:ForSDMswiththeDVMvariantofthebillvalidator,deviceselftestusesthebuiltͲ
intesttemplatewhichrecognizestheNCRDummy10note,anNCRDVMSensorTest
NoteandtheUSD$1note.ToperformDVMtestingusingtheinstalledcustomer
currencytemplaterefertothemenuoptionsunder‘DeviceDiagnosticTests’,below.

DeviceDiagnosticTests
ThefollowingdiagnosticstestsfortheSDMcanbeaccessedviaDeviceDiagnosticson
theSystemApplicationMainMenu.
Note:Teststhatcanbeloopedareindicatedby‘(looping)’intheheading.
Enable
Includesarangeofselectionstoallowtestingoffourdifferentcodelinefonts,andon
SDMswiththeDVMvariantofthebillvalidatortoalsochoosewhetherthecustomer
currencytemplateofthebuiltͲintesttemplateisbeingused.
Theuserispromptedtoinsertabunchofupto50items.Iftherearenoitemsfound
within15secondsthedeviceisdisabled,amessagesaying'Nomediaentered'is
displayedandaNotCompletestatusisreturned.
Ifanynotesaredetectedthedenominationandcountinformationisdisplayedfor5
seconds,oruntilakeyispressed.
ForeachnonͲcashitem,thefrontandbackred,green,blue,IRandcolourimagesare
savedin'bmp'format.
Ifanitemjams,amessageisdisplayedindicating'UnableToEnable'andaNotComplete
statusisreturned.
OnceallmediaissuccessfullyplacedinescrowaCompletestatusisreturned.
Eject
Ifthereisnoitempresentinthetransportamessageisdisplayedindicating'No
documentpresent'andaNotCompletestatusisreturned.Otherwise,returnsitemsin
thefeeder,SDMCoreorreͲbunchmechanismtotheuser.Mediaisreturnedfromeach
possiblelocationinthefollowingorder:
1.IFM(infeedmodule)
2.SCM(SDMCoremodule)
3.ERBMͲReͲbunch
Aseachitemorbunchreachestheshutteropeningapromptisdisplayedindicating
wherethemediacamefromandpromptingtotakeit.
Iftheitemsarenottakenwithin15seconds,thepromptisremovedandtheitemsare
retractedbackintotheinfeedandtheshutterisclosed.Themessage'MediaNotTaken'
isdisplayedandaNotCompletestatusisreturned.Iftheitemsaretaken,thepromptis
removedanda'MediaTaken'messageisdisplayed.
Thiscyclecontinuesuntilallmediahasbeenreturnedtotheuser.Onceallmediais
ejectedandremovedaCompletestatusisreturned.

EndorseandEject
Thistestrequiresatleastoneiteminescrow.Ifthereisnoitemavailableamessageis
displayedindicating'Nodocumentpresent'andaNotCompletestatusisreturned.
Otherwiseanitemismovedfromescrowandateststringprinted:
ABCDEFGHIJKLMNOPQRSTUVWXYZ
TheitemisthenmovedtoreͲbunchandisejected.Apromptisdisplayedtoremoveit.
CapturetoCheckBin
displayedindicating'NoDocumentPresent'andaNotCompletestatusisreturned.
AsingleitemismovedintotheCheckBin.
Iftheitemjamsduringthecapture,an'UnableToCapture'messageisdisplayedanda
NotCompletestatusisreturned.
IftheitemissuccessfullyplacedintothebinthenaCompletestatusisreturned.
CapturetoCashBin
AsingleitemismovedintotheCashBin.
CapturetoRetractBin1
AsingleitemismovedintoRetractBin1.

CapturetoRetractBin2
Thistestrequiresatleastoneiteminescrow.Ifthereisnoitemavailablea'No
DocumentPresent'messageisdisplayedandaNotCompletestatusisreturned.
AsingleitemismovedintoRetractBin2.
ReͲbunch
Thistestrequiresatleastoneiteminescrow.Ifthereisnoiteminescrowa'No
DocumentPresent'messageisdisplayedandaNotCompletestatusisreturned.
OneitemistransportedfromescrowtothereͲbunchmechanism.
Iftheitemjamsduringthecapture,an'UnableToReͲbunch'messageisdisplayedanda
IftheitemissuccessfullyplacedintothereͲbunchmechanismthenaCompletestatusis
returned
CleartoUser
Runsthetransporttomakesureitisclearofitems.Itemsfoundinthetransportor
escrowaremovedtoreͲbunchandpresentedasabunchtotheuser.
Otherwisea'DeviceJammed'messageisdisplayedandaNotCompletestatusis
returned
CleartoBin
Runsthetransporttomakesureitisclearofitems.ItemsfoundinthetransportorERBM
aremovedtoRetractBin1.
Onceallitemsaremovedtothebin,ifallsensorsarecleara'DeviceClear'messageis
displayedandaCompletestatusisreturned.
Otherwisea'DeviceJammed'messageisdisplayedandaNotCompletestatusis
returned.
DisplayFrontImage
Opensawindowdisplayingthemostrecentsetoffrontimageslifted.Eachimagetype
(red,green,blue,IRandcolour)isdisplayedfor5secondsoruntilakeyispressed.Ifno
frontimagehasbeenlifteda"NoImageToDisplay"messageisdisplayed.

DisplayBackImage
Opensawindowdisplayingthemostrecentsetofbackimageslifted.Eachimagetype
(red,green,blue,IRandcolour)isdisplayedfor5secondsoruntilakeyispressed.Ifno
backimagehasbeenlifteda"NoImageToDisplay"messageisdisplayed
Sensors(looping)
DisplaysthecurrentstateoftheshutterandalltracksensorsintheSDMdevice.
ShutterTest(looping)
Causestheshuttertoopenandclose.
FeederCycleTest(looping)
IfaFeedermoduleisnotpresent,thenthistestwillnotbedisplayed.
Ifnochecksaredetectedinthetransport,sensorsarecalibratedandallmotorsare
exercised.Thetestexercisesthemodulebutdoesnotdiagnoseproblemsorreport
errors.
EndorserCycleTest(looping)
Theendorserribbonmotorwillberuncontinuouslyduringa3secondtestcycle.
Thistestexercisestheendorsermotorstoallowobservationofthemechanismcycling.It
doesnotdiagnoseproblemsorreporterrors.
SolenoidTest(looping)
ThistestwillsequentiallyactivateanddeactivateanysolenoidswithintheSDMdevice.
Thistestexercisesthesolenoidtoprovideavisualaidonly.Itdoesnotdiagnose
problemsorreporterrors.
TransportMotorTest(looping)
Causestheallmotorsassociatedwiththeinfeed,feederandSDMCoretransporttocycle
onandoffinalternatingdirections.Themotorswillruninonedirectionfor2seconds,
stopfor1second,andthenrunintheoppositedirectionfor2seconds.
Whenthecycleiscompletedallmotorsandsolenoidsarepoweredoff.
Thistestexercisesthetransporttoprovideavisualaidonly.Itdoesnotdiagnose
problemsorreporterrors.
ImagingandBillValidatorIntegrityTest(looping)
Sensorsarecalibratedandcamerasarecheckedtomakesureallavailableillumination
sourcesareworking.Anyerrorsdetectedduringthistestwillbereported.

Escrow/ReͲbunchIntegrityTest(looping)
exercised.Anyerrorsdetectedduringthistestwillbereported.
CaptureBinIntegrityTest(looping)
exercised.Anyerrorsdetectedduringthistestwillbereported.
DeviceIntegrityTest(looping)
PerformsafullintegritydiagnosticofallmodulesincludingIBVM,ERBMandCBM.Ifno
checksaredetectedinthetransport,sensorsarecalibrated.Anyerrorsdetectedduring
thistestwillbereported.
Note:Thistestdoesnotperformatesttransactionandnocheckwillbeentered.
RunToRun(looping)
Thefollowingcommandsequenceisexecuted:
z Enable:
z abunchofupto50itemscanbeentered
z allmediaismovedtotheescrow
z notedenominationinformationisdisplayed
z SDMswithaDVMvariantofthebillvalidatorwillusethebuiltͲintesttemplate.
z DisplayFrontImage:
z mostrecentfrontcheckimageliftedisdisplayed.
z DisplayBackImage:
z mostrecentbackcheckimageliftedisdisplayed.
z ReͲbunch:
z repeateduntiltheescrowisempty.
z Eject:
z itemsareejected.
CopyModuleLoadFilesFromRemovableMedia
Note:ThisoptionisincludedintheDeviceDiagnosticsmenufromdriverversion2.00.00
onwards.InearlierversionsitisintheModuleConfigurationmenu.
UserispromptedtoenteraremovablememorydevicecontainingCPMdownloadfiles.
AnyrecognizeddownloadfilesarecopiedintotheSDMfirmwaredirectory,afterwhicha
checkismadetodeterminewhetherafirmwaredownloadisnecessary.
Amessagewillbedisplayedwhilethefirmwareupdateisinprogress.

NoteDataCollection
SupportsIBVMdatacollectionandwillonlybeusedbycertifiedNCRtemplatemanagers.
LEVEL3DIAGNOSTICS
S_Data
TheS_DATAreturnedfortheSDMare:
S_DATA Meaning
00 GOOD(Noerror,continuetouse)
01 ROUTINE(Minorfault,continuetouseandlogerrorinformation)
02 WARNING(Mayrequireattention,continuetouseandlogerror
information,warnoperatorifpossible)
03 SUSPEND(DonotusethedevicefortheapplicationͲdefinedtimeperiod)
04 FATAL(Donotusethisdeviceagain,requiresimmediateattention)
Tallies
Thetalliesareincrementedbyone(1)whentheappropriateconditionoccursduring
diagnosticandnormaluse.TheSDMtalliesareasfollows:
Mnemonic Tally Description ID

PROC_CNT Numberofitemsreadandimaged(Feedcount). 0
ENTRIES Numberofitemsorbunchesentered(Enablecount). 1
SINGLES Numberofsingleitementries. 2
NUM_DOCS Numberofitemsprocessedsuccessfully. 3
TAKEN Numberofitemsreturned(Takencount). 4
TRANFAIL Numberofinconveniencefaults. 5
FATALSOH NumberofoutͲofͲservicefaults. 6
TRAN_CLR Numberofitemsclearedtoabin(usingClearcommand) 7
USBDSCON NumberofUSBdisconnectionsorresets. 8
COMSTOUT Numberofcommunicationstimeouts. 9
DBL_FEED Numberofdoublefeeddetections. 10
TOOTHICK Numberofitemsfoundtobetoothicktotransport. 11
TOOSHORT Numberofitemsfoundtobetooshorttotransport. 12
TOO_LONG Numberofitemsenteredthatwerelongerthan240mm. 13
TONARROW Numberofitemsenteredthatwerelessthan63mmwide. 14
DSKWFAIL NumberofdeͲskewfailures. 15
MICRFAIL NumberofMICRreaderfailures. 16
IMG_FAIL Numberofimageprocessingfailures. 17
CORE_JAM NumberofjamsinSDMCoretransport. 18
CORE_ERR NumberofSDMCoresensororelectroͲmechanicalfaults. 19

Mnemonic Tally Description ID

NOTECAT2 NumberofECB6category2notes(counterfeits). 20
NOTECAT3 NumberofECB6category2notes(suspect). 21
NOTECAT4 NumberofECB6category2notes(genuine). 22
SHUT_OPS Numberofshutteroperations. 23
SHUTJAMO Numberofshutteropenjams. 24
SHUTJAMC Numberofshutterclosedjams. 25
INFD_JAM Numberofjamsdetectedintheinfeedtransport 26
INFD_ERR NumberofinfeedsensororelectroͲmechanicalfaults. 27
FEED_JAM Numberofjamsinfeedermechanism/transport. 28
FEED_ERR NumberoffeedermodulesensororelectroͲmechanicalfaults. 29
IBVM_JAM Numberofjamsinimageandbillvalidatormoduletransport. 30
IBVM_ERR NumberofIBVMsensororelectroͲmechanicalfaults. 31
EN_CHARS Numberofendorsementcharactersprinted. 32
ESCROW Numberofitemssenttoescrow. 33
REBUNCH NumberofitemsmovedintothereͲbunchmechanism 34
ERBM_JAM NumberofjamsinERBMtransport. 35
ERBM_ERR NumberofERBMsensororelectroͲmechanicalfaults. 36
CBIN_JAM Numberofjamsdetectedinthecapturebinmodule 37
CBIN_ERR NumberofcapturebinmodulesensororelectroͲmechanicalfaults. 38
CHCK_BIN Numberofitemscapturedtothecheckbin. 39
CASH_BIN Numberofitemscapturedtothecashbin. 40
RET_BIN1 Numberofitemscapturedtoretractbin1. 41
RET_BIN2 Numberofitemscapturedtoretractbin2(CounterfeitBin) 42
ERRORCODES
M_StatusandM_Data
TodeͲcodethedatausetheStatusCodeTranslatorTool(availablefromhttp://
www.infoprod.ncr.com)orrefertoDiagnosticStatusCodeNotebook(B006Ͳ6273).

MODULEREMOVALANDREPLACEMENT
TheproceduresinthissectiondescribetheremovalandreplacementofField
ReplaceableUnits(FRUs)oftheSDM.
TheFRUsare:
z CaptureBinModule(CBM)
z Infeeds
z Shortinfeed
z MidͲshortinfeed
z MidͲlonginfeed
z Longinfeed
z BillValidatorModule(IBVMorDVM)
z EscrowandReͲbunchModule(ERBM)
z Coremoduleincludingthecontrollerboard
z Retardcartridge.
Note:ThecontrollerboardisnotanFRUandcannotberemovedseparately.
Throughouttheseprocedures,leftandrighthandsidesaredefinedregardingthedevice
nottheATM.Theinfeedisdefinedasthefrontofthedevice.
CAUTION
Useamagnetisedscrewdriverwhenremovingandreplacingscrews.
AnyscrewsdroppedinsidetheSDMmustbefoundandremovedto
avoiddamagetothedevice.

CaptureBins
CAUTION
TakecarewhenhandlingtheCBMasitisheavywhenfull.
1. Removethefirstbinbyslidingthelatchtotheright(frontaccessATMs)ortheleft
(rearaccessATMs).UsethehandleontheendofthebintopullitoutoftheSDM
untilyoucanreachthehandleonthetop.LiftthebinoutoftheSDM.
Rear access Front access
1 1
2 2
2. Slidethelatchagainandusingtherecessedhandleontheside,carefullypulloutthe
secondbinuntilyoucanreachthehandleonthetop.LiftthebinoutoftheSDM.
Rear access Front access
1 1
2 2

Infeed
CAUTION
DonotleanontheinfeedͲthiswilldamageit.
Removal
1. Loosenthecoverretainingscrew.
Cover
Retaining
Screw
2. Raisethecover.
Cover

3. Disconnecttheinfeedharness.
In-feed Harness
4. Loosenthelefthanddiscretainingscrewshalfaturn.
Disc Retaining
Screw
Slot
Locking
Disc
Disc Retaining
Screw

5. Insertaflatbladescrewdriverintotheslotandrotatetheyellowdiskclockwiseuntil
italignswiththeinfeedhinge,asshown.Iftheyellowdiskisdifficulttorotatethen
pushinwardsonthefrontoftheinfeedtorelievethepressureonthediskandallow
ittorotatemoreeasily.
Slot
Locking
Disc
6. Loosentherighthanddiscretainingscrewshalfaturn.
Disc Retaining
Screw
First Slot
Locking
Disc
Disc Retaining
Screw
Note: covers removed for clarity.
7. InsertaflatbladescrewdriverintothefirstslotandrotatetheyellowdiskantiͲ
clockwiseuntilthesecondslotisvisible.Iftheyellowdiskisdifficulttorotatethen
pushinwardsonthefrontoftheinfeedtorelievethepressureonthediskandallow
ittorotatemoreeasily.

8. Insertthescrewdriverintothesecondslotandrotateoncemoreuntilthediskaligns
withtheinfeedhinge,asshown.
Second Slot
Locking
Disc
9. TakeholdoftheinfeedandpullitstraightbackoffthenoseoftheSDM.Donotmove
theinfeedsidetosidewhilepullingasthismaydamageit.
Note:WhenremovingtheinfeedfromtheSDMtakecarenottohititoffthesafeor
otherpartsoftheATM.

Replacement
1. Makesurethattheinfeedlockingdisksarealignedasshown.
2. OfferuptheinfeedtothefrontoftheSDM.
3. Aligntheyellowflapwiththeinfeed.Theflapshouldbeontopofthelowertransport
belts.
Flap
In-feed
4. FirmlypushtheinfeedontothenoseoftheSDM.Itwillclipintoplace.

5. Onthelefthandsideoftheinfeed,insertaflatbladescrewdriverintotheslotand
rotatetheyellowdiskantiͲclockwiseasfarasitwillgotolocktheinfeedintoplace.If
theyellowdiskisdifficulttorotatethenpushinwardsonthefrontoftheinfeedto
relievethepressureonthediskandallowittorotatemoreeasily.Tightenthetwo
lockingdiscretainingscrews.
Disc Retaining
Screw
Slot
Locking
Disc
Disc Retaining
Screw
6. Ontherighthandsideoftheinfeed,insertaflatbladescrewdriverintotheslotand
rotatetheyellowdiskclockwiseasfarasitwillgotolocktheinfeedintoplace.Ifthe
yellowdiskisdifficulttorotatethenpushinwardsonthefrontoftheinfeedto
relievethepressureonthediskandallowittorotatemoreeasily.Tightenthetwo
lockingdiscretainingscrews.
Disc Retaining
Screw
First Slot
Locking
Disc
Disc Retaining
Screw
7. ReͲconnecttheinfeedandearthharnesses.
8. Closethecoverandtightenthecoverretainingscrew.

BILLVALIDATOR(IBVM)
IBVMRemoval
1. Disconnectthetwoharnessesattoprightofthemodule.
2. Loosenthetwosprungscrewsunderthebillvalidator.
Retaining Screws

3. Removeandretaintheretainingscrew.
Retaining
Screw
4. Liftthebillvalidatorupandback,thenawayfromtheSDM.
IBVMReplacement
1. OfferupthebillvalidatortotheSDM.

2. Makesurethatthefingersinterfacetogether,thereshouldbeapproximately1mm
(0.03in.)clearancewhenthemoduleiscorrectlyaligned.
Interface
Fingers
Interface
Fingers
3. Whenreplacingthemodulemakesuretheplasticcoverisnottrappedbythebelts.
Trapped
Cover
4. Oncethemodulefingersarecorrectlyinterfacedreplaceandtightentheretaining
screw.
5. Tightenthesprungscrewsunderthebillvalidator.
6. ReͲconnecttheharnesses.

BILLVALIDATOR(DVM)
DVMRemoval
1. Disconnectthetwoharnessesattoprightofthemodule.Youmayneedtoloosenthe
clamp.
2. Removeandretainthethreescrewsunderthebillvalidator.
3. Liftthebillvalidatorupandback,thenawayfromtheSDM.

DVMReplacement
1. IftheDVMbeingfittedisreplacinganIBVM,firstremovetheplasticbeltcoverand
carefullytrimittothedimensionsshown.
2. PlacetheDVMintopositionontheSDM.

3. Makesurethatthefingersinterfacetogether:thereshouldbeapproximately1mm
(0.03in.)clearancewhenthemoduleiscorrectlyaligned.
4. Oncethemodulefingersarecorrectlyaligned,replaceandtightenthethree
retainingscrews.

5. ReͲconnecttheharnessestotheDVMandadjusttheclampifnecessary.
6. IftheDVMbeingfittedreplacesanIBVM,replacethebeltcover.Ensurethatthe
reworkedcoverhasclearanceandisnottrappedbyanybeltsorgears.
7. AnewtemplatefortheDVMwillneedtobedownloadedtoreplacetheIBVM
template.
ERBM
BeforetheERBMcanberemovedtheSDMmustberemovedfromtheATM.
Note:youwillneedtolaytheSDMonthefloortoremovetheERBM.Ifspaceislimited,
removetheinfeedbeforestartingthisprocedure(See“Infeed”onpage 92.)

1. DisͲconnectthecommscable.UndotheclipandremovetheUSBcable.
USB USB Comms

Cable Clip Connector Connector
2. Removethefourconnectorsfromtheothersideofthecontrollerboard.
Control
Board
Connectors

3. Removeandretainthetwodowelsatthefrontofthedeviceandthetwoscrewsat
therear.
Dowels
Screws

4. LifttheSDMoutofthecradleandcarefullylayitdownonthesidewiththecoverand
metalsidesupport.
Note1:Becarefulnottodamagetheinfeedifitisstillfitted.
Note2:AvoidlayingtheSDMonitsbottomasthiscandamageit.
Cover Side Support

5. RemoveandretainthetwoERBMretainingscrews.
ERBM Retaining Screw
ERBM Retaining Screw

6. RemovetheERBMretainingshaft.
ERBM Retaining Shaft
7. MovetheERBMoveruntilyoucanseetheERBMharnessͲpulltheharnessthrough
theholeintheframe.
ERBM Harness
8. LiftawaytheERBM.

9. CheckthattheERBMharnessisroutedunderthebracketryasindicatedbythearrow
intheillustrationbelow.IfnotthendisconnectandreͲroute.
Replacement
1. PushtheERBMharnessbackthroughtheholeintheframe.
2. LooselyreplacetheERBMretainingshaft.
3. RotatetheERBMintopositionuntilitclicksintoplace.
4. ReplacethetwoERBMretainingscrews.
5. TightentheERBMretainingshaft.
6. PlacetheSDMbackinthecradletakingcarenottotrapanyharnesses.
7. MakesuretheSDMisalignedwithboththefrontandrearmountingholes.
8. Replacetherearmountingscrews.
9. Replacethefrontdowels.
10. Replacethefourcontrollerboardconnectors.
11. ReplacethecommscableandUSBcables.ClosetheUSBcableclip.
12. Checkthatnoharnesseshavebeentrapped.
13. Replacetheinfeedifpreviouslyremoved.

CoreModule
ThecoremoduleiswhatremainswhenalltheotherFRUshavebeenremoved.
RetardCartridge
Replacethecartridgeif:
z documentsaredamagedduringprocessing
z TooManyEntryFailureserrormessageisreported(M_Status7)
z thebeltsinthecartridgeareofunevenheight,asifrunningatdifferenttensions

z thebeltsinthecartridgeareworn:thinning,smoothsurface,possiblyevenwith
reinforcingcordsshowing(red/orangecolour)
Removal
1. Removeandretainthescrewsecuringtheejectorbracketonthecoremodule.
2. UseaflatͲheadedscrewdrivertoprytheejectorbracketoutslightly.Thisreleasesthe
retardcartridge.Youmayneedtoslidethescrewdriverorsomethingsimilarbehind
thebrackettoholditoutwhileyouremovethecartridge.

3. Liftthegreenlatch(‘B’)onthecoremoduleandpressdownthepressureplatein
frontoftheretardcartridge.
4. Gentlyleverthefrontofthecartridgeupwardsbyhandtodislodgeit.AflatͲheaded
screwdrivercouldalsobeused.Donotuseexcessiveforce.Ifyouhavedifficulty
removingthecartridgemakesuretheejectorbracketisfullyout,thenreͲseatthe
cartridgeandrollthecartridgebeltsbackandforthbyhandbeforetryingagainto
removeit.

5. Whenthecartridgeisremovedfromthecoremodule,inspectthedriveshaftand
ejectorbracket.Thebracketshouldhaveatleast0.5mmclearancearoundtheentire
shaft.Ifthebracketoutofplaceorisrubbingontheshaft(asshownbelow)thenit
maybenecessarytoreplacethecoremodule.
Replacement
Note:BesuretoruntheInstallationVerificationtestoncedonewiththereplacement.
1. Liftthelargegreenlatch(‘B’)onthecoremoduleandpressdownthepressureplate.
2. Placethecartridgeinthecorrectorientationovertheopeninginthelongfixedguide,
thenpressthespringͲloadeddrivecouplerontherearofthecartridgefullyinand
gentlypressthecartridgedownintoplace.
3. Releasethedrivecouplerandwhileholdingthecartridgeinplace,pushtheejector
bracketbackinonsideofthefixedguide,thensecurethebracketwiththeretained
screw.
4. Checktheinstallationofthecartridge:

a Manuallyrotatetheretardcartridgebelts.Ifitisconnectedcorrectlytothedrive
train,itshouldrequirefirmhandlingtorotatetherollerandwillclickwhenthe
shafthasengagedwiththecoupleronthecartridge.
b Pressdownonthecartridgenearthesensoropening:thecartridgeshouldnot
moveupordowneasily(thatis,shouldnotfeelspongyorspringy),although
somehorizontalmotionisacceptable.Ifthecartridgemovesexcessively,reinstall
it,ifthisdoesnotsolvetheproblemreplacethecoremodule.
5. Whentheinstallationiscompleteandhasbeenchecked,testtheoperationofthe
SDMbyrunninganumberofdocumentsthroughtotheescrowandthenejectthem
backouttotheinfeed.

InstallationVerification
Wheninstallationiscomplete,verifythecorrectrunningoftheretardcartridgeby
loopingthefeedercycletestandobservingthecartridgerunningwiththedeskewguide
open.Thefeedercycletestistest#8onpage2oftheSysappmenu.
Alsoverifythecorrectrunningofthetransportbyrunningamixof10notesand5
chequesfromthecapturebinthroughtheruntoruntestinSysapp(test#8,page3).Run
them3times.Ifajamoccurs,attempttoejectit.Ifitcannotbeejectedormorethan2
jamsoccurintheSDMcore,replacethecoreinadditiontothecartridge.
Pass/Fail Pass/Fail
Bunch
Test Passes Total Docs On Failure Inconvenience Unrecoverable
Size
Faults Faults
ForaTSSduringaDetailedFieldInvestigation
RuntoRunͲ10 Eject/Clear
Currency/5Cheques 15 20 300 toUser/Clear <6 <=1acrossalltests
toBin
EnableE13B/Capture Eject/Clear
toCashBinͲ10 15 20 300 toUser/Clear <6 <=1acrossalltests
Currency/5Cheques toBin
PositioninInfeedͲ toBin
Centre
ForaCE
toBin
EnableE13B/Capture Eject/Clear
toCashBinͲ10 15 3 45 toUser/Clear <2 <=1acrossalltests
Currency/5Cheques toBin
PREVENTIVEMAINTENANCE
ForthepreventivemaintenancescheduleanddetailsoftherequiredtasksfortheSDM,
refertothePreventiveMaintenancesectionofthismanual.


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NCR SelfServ™ ATMs Service Manual Section 14: Document Processing

Scalable Deposit Module 1

Scalable Deposit Module

= Fault Indicator Light

NCR — CONFIDENTIAL AND PROPRIETARY September 2014

September 2014 NCR — CONFIDENTIAL AND PROPRIETARY

NCR — CONFIDENTIAL AND PROPRIETARY September 2014

September 2014 NCR — CONFIDENTIAL AND PROPRIETARY

NCR — CONFIDENTIAL AND PROPRIETARY September 2014

September 2014 NCR — CONFIDENTIAL AND PROPRIETARY

Cheque Bin Cash Bin

NCR — CONFIDENTIAL AND PROPRIETARY September 2014

Cheque Bin Cash Bin

September 2014 NCR — CONFIDENTIAL AND PROPRIETARY

Cheque Bin Cash Bin

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Ultrasonic Back TS10

TS7 TS6 TS5 TS4 TS3 TS2 TS1

Cheque Bin Cash Bin

Sensor Description Location

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Sensor Description Location

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Connector Module Connector Module

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11 J18-SOLEN OIDS_MTR DSKW_HARD_1

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UPR1_LTCH TS7 TS8 TS9

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J11 - REAR GUIDE

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JP2-SDM MICR J1-MICR BRD

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