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    The Art of Selling!: - By: Shawket Ahmed Head of Marketing-RG

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    Shawket Ahmed Apu
    The document discusses strategies for effective sales through proper attention to customers, leadership, exercise, and satisfaction. It emphasizes understanding customers, focusing attention on their challenges, keeping a positive attitude through leadership, clarifying thoughts after meetings through summary letters, and prioritizing customer satisfaction to make smarter marketing decisions and prevent customer churn.

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    The Art of Selling!: - By: Shawket Ahmed Head of Marketing-RG

    Uploaded by

    Shawket Ahmed Apu
    39 views7 pages
    The document discusses strategies for effective sales through proper attention to customers, leadership, exercise, and satisfaction. It emphasizes understanding customers, focusing attention on their challenges, keeping a positive attitude through leadership, clarifying thoughts after meetings through summary letters, and prioritizing customer satisfaction to make smarter marketing decisions and prevent customer churn.

    Original Description:

    How to sale anything and what does SALES mean

    Original Title

    The art of Selling

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    The document discusses strategies for effective sales through proper attention to customers, leadership, exercise, and satisfaction. It emphasizes understanding customers, focusing attention on their challenges, keeping a positive attitude through leadership, clarifying thoughts after meetings through summary letters, and prioritizing customer satisfaction to make smarter marketing decisions and prevent customer churn.

    Copyright:

    © All Rights Reserved
    Download as PPSX, PDF, TXT or read online from Scribd
    Download as ppsx, pdf, or txt
    39 views7 pages

    The Art of Selling!: - By: Shawket Ahmed Head of Marketing-RG

    Uploaded by

    Shawket Ahmed Apu
    The document discusses strategies for effective sales through proper attention to customers, leadership, exercise, and satisfaction. It emphasizes understanding customers, focusing attention on their challenges, keeping a positive attitude through leadership, clarifying thoughts after meetings through summary letters, and prioritizing customer satisfaction to make smarter marketing decisions and prevent customer churn.

    Copyright:

    © All Rights Reserved
    Download as PPSX, PDF, TXT or read online from Scribd
    Download as ppsx, pdf, or txt
    of 7

    The Art of Selling!

    -By: Shawket Ahmed


    Head of Marketing-RG
    SALES
    S= Strategy
    A= Attention
    L= Leadership
    E= Exercise
    S= Satisfaction
    A Strategy of delivering goods or services through
    proper Attention to solve CUSTOMERS challenges
    with Logical Exercises for customer Satisfaction
    SALES
    S= Strategy
    Ask yourself a valid and most important question
    before you start the journey of Selling…
    What?
    A successful sales man must do some exercise about his client
    before calling or visiting his or her prospect. Some times we
    call this process TG profiling or KYC (know your customer). If a
    sales person doesn't know about his client and his status then
    it is obvious or chances is very high for making mistake.
    SALES
    A= Attention
    A Successful Sales man must be focused and find the right person to offer
    and then understanding the actual challenge or demand of the customer
    to deliver the right product.

    What?
    Plan how you can attract customers for business. ...
    Use different channels to attract them. ...
    Give attention to get attention. ...
    You don't need secrets, inform your potential customers about
    everything vital to them. ...
    Be unique, do not copy. ...
    Be realistic. ...
    Stop talking and start listening.
    SALES
    L= Leadership
    Keep yourself positive, cheerful and goal
    oriented. Sales success is 80 percent attitude
    and only 20 percent aptitude.

    What?
    Different leadership styles in sales management
    Managing conflicts or disagreements
    How to deliver feedback
    How to be an active listener
    Building a positive team energy
    SALES
    E= Post Exercise
    Summary letters are a game changer
    What?
    1. Clarifies your thoughts from the meeting and reassures the
    client that you understood their issues.
    2. Helps you and your client confirm who is doing what, and
    when, before the next meeting.
    3. Makes it much easier to prepare the agenda for your next
    meeting with that client.
    SALES
    S= Satisfaction
    Customer satisfaction is defined as a measurement that determines how happy
    customers are with a company’s products, services, and capabilities. Customer
    satisfaction information, including surveys and ratings, can help a company
    determine how to best improve or changes its products and services.

    What?
    1. It helps you make smarter marketing decisions.
    2. It makes you stand out among the competition.
    3. It prevents your customers from churning.
    4. It prompts word-of-mouth referrals.
    5. It protects your online image.

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