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How to measure work engagement

Key Finding: Work engagement can be defined as a unique positive, fulfilling, work related state of
mind that is characterized by vigor, dedication, and absorption. It can be measured using a valid
and reliable self-reporting questionnaire - the UWES (Utrecht Work Engagement Scale).

Executive summary: The UWES utilizes three scales to determine the level of work engagement:
Vigor, dedication, and absorption. It is a test of how to measure work engagement both on an
individual and on group level:
1. Vigor: refers to high level of energy and mental resilience while working, the willingness to
invest effort in one’s work, and persistence in the face of difficulties.
2. Dedication refers to being involved in one’s work, finding meaning in one’s work, being
challenged, and experiencing sense of enthusiasm, inspiration and pride.
3. Absorption refers to being fully concentrated and engrossed in one’s work, whereby time
passes quickly and one has difficulties detaching oneself from work.

The UWES Questionnaire


It includes 7 response options whereby 0=never to 6=always

VIGOR DEDICATION ABSORPTION

1. At my work I feel like 1. I find the work that I do 1. Time flies when I am at
bursting with energy. meaningful and purposeful. work.
2. At my job I feel strong and 2. I am enthusiastic about my 2. When I work, I forget
vigorous. job. everything else around me.
3. When I get up in the 3. My job inspires me. 3. I feel happy when I work
morning, I feel like going to 4. I am proud of the work that intensively.
work. I do. 4. I am immersed in my
4. I can continue to work for 5. My job is challenging work.
long periods of time. enough. 5. I get carried away when I
5. At my job, I am mentally work.
resilient. 6. It is difficult to detach
6. At my job, I always myself from my job.
persevere, even when things
do not go well.

Practical Implications:
 Findings of this study contribute towards standardizing UWES scores, thus allowing
meaningful comparisons to be made.
 Managers and consultants will be able to make better-informed decisions when using work
engagement data.

Summary of Schaufeli B. W. & Bakker, B. A. (2003): Occupational Health Psychology Unit. Utrecht
University

[email protected]
www.cbs.dk/hc-analytics
LinkedIn: Human Capital Analytics Group

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