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    Ogive Technology LLP Quality System Procedure: Training

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    trivesh
    This document outlines Ogive Technology LLP's quality system procedure for training. It describes the purpose, scope, and responsibilities for training. The training process includes identifying needs, providing induction, qualification/development, and need-based training. Effectiveness is evaluated through feedback and monitoring is done through customer complaints/claims. Records related to competency, training needs, and effectiveness are maintained.

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    © All Rights Reserved
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    Ogive Technology LLP Quality System Procedure: Training

    Uploaded by

    trivesh
    77 views5 pages
    This document outlines Ogive Technology LLP's quality system procedure for training. It describes the purpose, scope, and responsibilities for training. The training process includes identifying needs, providing induction, qualification/development, and need-based training. Effectiveness is evaluated through feedback and monitoring is done through customer complaints/claims. Records related to competency, training needs, and effectiveness are maintained.

    Original Title

    3. QSP TRAINING

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    This document outlines Ogive Technology LLP's quality system procedure for training. It describes the purpose, scope, and responsibilities for training. The training process includes identifying needs, providing induction, qualification/development, and need-based training. Effectiveness is evaluated through feedback and monitoring is done through customer complaints/claims. Records related to competency, training needs, and effectiveness are maintained.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    77 views5 pages

    Ogive Technology LLP Quality System Procedure: Training

    Uploaded by

    trivesh
    This document outlines Ogive Technology LLP's quality system procedure for training. It describes the purpose, scope, and responsibilities for training. The training process includes identifying needs, providing induction, qualification/development, and need-based training. Effectiveness is evaluated through feedback and monitoring is done through customer complaints/claims. Records related to competency, training needs, and effectiveness are maintained.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 5

    OGIVE TECHNOLOGY LLP DOC. NO.

    OT/QSP/SC/03

    Quality System Procedure 0.0


    REV.NO.

    Issue date : 20.05.2020


    TRAINING Page No. : 1 of 5

    1.0 PURPOSE
    To determine necessary competence, provide training, evaluate
    effectiveness of the personnel performing work, affecting product quality, as
    per their job requirements.

    2.0 SCOPE
    This procedure is applicable to all Personnel performing activities affecting
    the quality of product and process.

    3.0 RESPONSIBILITY:
    MANAGING DIRECTOR and the In-charges.

    4.0 PROCESS APPROACH

    4.1 Process input


    S. No. Input Source

    1 Quality policy and Objectives SC

    2 MRM action plan SC

    3 Resume /Approval Form All Dept.

    4 Job Profile/Skill Matrix/ Training needs In-charges

    5 Individual training record In-charges

    6 Customer complaint / claim Customer

    Prepared By Approved By
    OGIVE TECHNOLOGY LLP DOC. NO. OT/QSP/SC/03

    Quality System Procedure 0.0


    REV.NO.

    Issue date : 20.05.2020


    TRAINING Page No. : 2 of 5

    4.2 Process
    4.2.1 Training Need

    4.2.1.1 The need for training identified through


     Training Need Identification Form
     Skill evaluation criteria
     Skill mapping
     Skill Matrix
     Change of system, Technology up-gradation
     Repetitive occurrence of system non conformance
     Customer feedback
     Any other need felt by management
    4.2.1.2 Individual training need recorded in format of identification of
    training need.
    4.2.1.3 TNI format will circulate to Deptt. Head in consultation with
    the
    DIRECTOR decides the nature, the duration, and participants for
    the training programme.
    4.2.1.4 After completion of training programme training records are
    maintained.
    4.2.1.5 The effectiveness of training programme conducted is
    evaluated
    by using Training Feedback form of associates will be just after
    completion of training.
    4.2.1.6 The review of training activities conducted according the plan
    is
    taken up during the Management Review Meeting. Any training
    programme that could not be implemented in the scheduled
    period is planned subsequently. The training schedule is
    updated accordingly.& Re-training will be rescheduled if
    effectiveness of training of associate will not achieved as per
    plan.

    4.2.2 Induction Training

    2 days Induction Training will be given to newly joined


    employee.

    Prepared By Approved By
    OGIVE TECHNOLOGY LLP DOC. NO. OT/QSP/SC/03

    Quality System Procedure 0.0


    REV.NO.

    Issue date : 20.05.2020


    TRAINING Page No. : 3 of 5

    4.2.3 Qualification/Development/Need base training

    4.2.3.1 All employees performing specified assigned tasks will be


    trained for their positions.
    4.2.3.2 Training includes any combination of education, training and
    or
    experience, which qualifies the employee for the position.
    4.2.3.3 This training arises either as need basis or to further
    development of employees.

    4.2.4 Training Evaluation


    Training effectiveness evaluation shall be done concurrently with

    annual performance and appraisals after 15 days of training.

    After each training session attendance sheet filled up and

    signed by all trainees.

    4.2.5 Identifying Vacancies:

    Vacancies are identified MD & In-charges based on

    the organization growth, which comprises of increase in product

    & services.

    4.2.5 Advertising and handling applications:


    4.2.6.1 An advertisement in national level/local newspaper is released,

    wherever requirement exists for staff only.

    4.2.6.3 Applicants are selected for the interview if they meet necessary

    qualifications (refer Skill matrix for the post for which they have

    applied.

    Prepared By Approved By
    OGIVE TECHNOLOGY LLP DOC. NO. OT/QSP/SC/03

    Quality System Procedure 0.0


    REV.NO.

    Issue date : 20.05.2020


    TRAINING Page No. : 4 of 5

    4.2.6 Interview & Selection:

    4.2.7.1 A board for interview comprising of the MD and In-


    charges is formed for interview and selection.
    4.2.7.2 The selected candidates are listed and their appointment letters
    prepared according to their respective placements and
    despatched to them.

    4.3 Process output:

    S. Outputs To
    No.

    1 Immediate Evaluation & Feedback of In-charges


    Training
    2 Training Effectiveness & Feedback In-charges

    3 Individual Training record In-charges

    4 Skill Matrix In-charges

    5 In-charges

    PERSONNEL COMPETENCY RECORD


    6 COMPETENCY LEVEL REQUIREMENT In-charges

    7 Training Need Identification In-charges

    8 Training Log In-charges

    4.4 Process Monitoring:


    Prepared By Approved By
    OGIVE TECHNOLOGY LLP DOC. NO. OT/QSP/SC/03

    Quality System Procedure 0.0


    REV.NO.

    Issue date : 20.05.2020


    TRAINING Page No. : 5 of 5

    S. Monitoring Brief Responsibility


    No.

    1 Customer complaint / In-charge


    claim

    5.0 RECORDS:

    PERSONNEL COMPETENCY RECORD


    COMPETENCY LEVEL REQUIREMENT
    Training Need Identification
    Training Log
    Immediate Evaluation & Feedback of Training
    Training Effectiveness & Feedback

    Skill Matrix
    Skill Evaluation Criteria
    Skill Mapping

    Prepared By Approved By

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