SCRIPT FOR COC1 Housekeeping NC II. (Read on the screen and explain.

) So there are three competency

DAY 1: standards the BASIC, COMMON and CORE competencies, refer to the slides of
Introduction: Before the conduct of this training I have already checked that the training Competencies
center is prepared with the tools, CBLM’s, Materials and equipment’s are found functioning.

GOOD MORNING TRAINEES! WELCOME TO SILLON HOUSEKEEPING TRAINING CENTER ,BY Now are you ready for your PRETEST? And I welcome you to your proper training process,
THE WAY, Im SHERRY ROSE L. MONTERDE AND I WILL BE YOUR TRAINER FOR these are 30 item test and I will give you 30mins to answer, you may start now…
HOUSEKEEPING NC II throughout the end of training. are you done? Pls pass your paper, I will give you the result tomorrow.
Please have your notebook and ballpen, I will take you to the different parts of our
SO BEFORE WE ARE GOING TO START, PLEASE RISE FOR THE PRAYER. workshop. CONTEXTUAL LEARNING LABORATORY have tour the 2 trainee and explain the
10 areas….
AMEN, PLEASE TAKE YOUR SEAT.

NOW, LET ME CHECK THE ATTENDANCE. THATS ALL FOR TO DAY NOW REMINDER for those who check yes in SAG please provide
and bring the evidence tomorrow for me to validate your prior learning…GOODBYE CLASS
PLEASE SAY PRESENT WHEN I CALL YOUR NAME AND SIGN THE ATTENDANCE SHEET.
DAY 2:
Mata, Arnold, Ursal Wendilyn, Kindly sign your attendance sheet ( pasaynon gyd and duha
GOODMORNING! Welcome to our second day of training! Let’s stand for the prayer
ka trainee) OKAY THANK YOU…
AMEN
Kindly sign the attendance sheet… Mr. Mata and Ms. Ursal
I have here the data gathering tools, the purpose of this is simply for me to know you’re
Okay Mr. Mata I have noticed that you have checked for the unit competency, I will get now
learning styles and your backgrounds, so that your training will be personalized according to
your certificate. okay Thank you… get Mr. Mata the certificate...
your needs, okay I will give you 10 minutes to answer…okay times up, pls pass Thank you!
I still have to validate your competency through your actual demonstration Mr. Mata….
I also have here the assessment checklist so this will help me determine your current
competencies that are relevant with this qualifications, ok I will give u 10mins again to
Okay Ms. Ursal I have noticed that you have check NO for the unit of competency this
answer please read the instructions carefully, ok times up pls pass. Thank you!
means that you have no experience yet for the topic.
According to the questioners that I have here it seems Mr. Mata has relevant experience in
Housekeeping during his senior years under TVL track. That’s good! Don’t Worry Ms. Ursal
Ms. Ursal. Here is your CBLM read the information sheet 1.1-1 answer self check refer your
that’s why we have this training so that you will learn and can have an experience.
answer to the answer key, then perform the task sheet, then refer to performance criteria
checklist (KINDLY READ MODULE 1) Do you have any questions?

OKAY Lets now have our proper orientation for Competency Based Training on
OKAY Mr. Mata, are you ready for the INSTITUTIONAL ASSESSMENT? okay let’s proceed to
Housekeeping NC II, I prepared the slides! Show them the slides of CBT meaning and the 10
the INSTITUTIONAL ASSESMENT AREA for the validation of your prior learning, and for your
principles of CBT.
written test you are given 10mins to answer, give paper to Mr. Mata for her answer. Do
you have any questions?… ok are you done? As if nahuman nasya..
My role as trainer, show in slides
Your role as trainee, show slides
Mr. Mata, For your DEMONSTRATION I have here 3 questions that you need to
answer,...give Mr. Mata a piece of paper that have 3 questions separate paper…
1. What is housekeeping trolley? Give its function.
2. How are you going to set up/prepare a housekeeping trolley before providing services to
guests?
3. Cite some services that can be provided using the prepared housekeeping trolley. DAY 3:
I will give you 2 mins to answer each question… ok do you have any questions? GOODMORNING…LETS PRAY ...AMEN
Mr. Mata: no questions... ATTENDANCE CHECK: Mr. Mata, Ms. Ursal
(KUNOHAY Mr. Mata will read the questions and she provide the answers…..)
According to our Achievement Chart lets give hand to Mr. Mata…
Are you done?
Let me check your work Mr. Mata, are you ready for the post test? lets now proceed to the INSTITUTIONAL
Okay Mr. Mata lets proceed with oral questioning… (state your question) assessment area for the post test, I will give you 30 item test and I will give 30mins to
1. Why is it important to observe safety measures in performing different housekeeping answer, do you have any questions? Mr. Mata: no questions mam! Are you done pls pass
tasks? the paper, give me a moment I will check your paper,… Wow Mr. Mata you got a score of
33 over 35, almost perfect! For that I will give you your certificate of completion. Award the
(1 QUESTION) Answer: Mr. Mata will answer orally. ………. feedbacking Certificate(Give certificate nya read the content of certificate in front of Mr. Mata)
…Congratulations!!!
OKAY Mr. Mata aaccording to your written test you got a score of 25 over 30 items oh
very good, and for your demonstration your able to answer the questions appropriately,
however pls answer confidently next time. I also have here the Training Evaluation Forms please sign. This will help in determining the
For that... I Find you COMPETENCT, I will record your achievement in our achievement areas that need to be improved here in the center. Thank you so much
chart I will give you this certificate of achievement!( ihatag gyud ang achievement I also have here Application for National Assessment. Please have your assessment fee of
certificate) please go back to the Contextual Learning Laboratory. 600 and two ID passport Size, and this is the schedule of your assessment…
Congratulations!!!

GO BACK TO MS URSAL THANK YOU SIR AND MAM IM DONE WITH YOUR TRAINING….
How are you MS URSAL? Now lets proceed to the practical work area for the
DEMONSTRATION ok Ms. Ursal. You are going to demonstrate on how to receive
housekeeping requests from the guest.
I will give you 5 mins to do the task. But I will not disturb you, I will just observe you and
take down notes …
Ok .. Time is up.
Based on the evidences, you seemed not sure in answering the question of the guest. Based
also on the Guest Request Book,(were you wrote the request) you were not able to get the
complete informations of the request and of the guest. You are also not confident in
talking to the guest. Because of that, (Konuhay, I Find you InCompetent.)

(After the lesting test of the 2 trainee)

OKAY MR. Mata SINCE YOURE DONE WITH ALL the COMPETENCIES prepare for the post test
tomorrow and you MS Ursal will continue with the fourth unit of competency tomorrow
GOODBYE….
 THE DISTANCE LEARNING AREA, THIS IS TO ENABLE THE
LEARNING PROVISION OUTSIDE AND AWAY FROM THE
OKAY LET US START HERE...THIS IS OUR CONTEXTUAL TRAINING INSTITUTION IN THE TERM OF PRINT AND NON-
LEARNING AREA, THIS FACILITY ENSURES THAT YOUR PRINT MEDIA.
UNDERPINNING KNOWLEDGE IN HOUSEKEEPING IS
IN THE QUALITY CONTROL AREA, HERE, FINISHED
PROVIDED TO YOU ESPECIALLY DURING DISCUSSIONS.
PRODUCTS GENERATED FROM THE TRAINING ARE
NEXT WE HAVE THE TRAINERS RESOURCE AREA, THIS SCRUTINIZED IF STANDARDS OR REQUIREMENTS ARE
AREA HOUSES THE LEARNING MATERIALS, THE TRAINING MET.
REGULATIONS AND CURRICULUM EXEMPLARS. THIS IS
THE COMPUTER LABORATORY, THIS LABORATORY HAS
ALSO THE PLACE WHERE INSTRUCTORS/TRAINERS
AN ARRAY OF COMPUTER UNITS WHERE TRAINEE ARE
PREPARE COURSEWARE OR TRAINING MATERIALS.
PROVIDED TO LEARN AND GAIN APPROPRIATE IT
NEXT IS THE INSTITUTIONAL ASSESSMENT AREA, THIS IS COMPETENCIES THAT MAY INCLUDE WORD, EXCEL
THE MOST IMPORTANT PART OF THE WORKSHOP. THIS IS EVEN DESKTOP PUBLISHING AS MAY BE PRESCRIBED IN
WHERE ASSESSMENT IS DONE AND WHERE PRIOR THE COMPETENCY STANDARD AND CURRICULUM.
LEARNING IS RECOGNIZED.
DO YOU HAVE ANY QUESTION?
THEN THIS IS THE PRACTICAL WORK AREA, THIS AREA IS
NOW LET US GO BACK TO THE CONTEXTUAL LEARNING
WHERE THE TRAINEE ACQUIRES THE SKILLS AND
AREA.
KNOWLEDGE COMPONENTS OF THE COMPETENCIES
PRESCRIBED BY THE STANDARD.
NOW LET US HAVE THE LEARNING RESOURCE AREA,
THIS AREA HAS AN ARRAY OF LEARNING MATERIALS IN
PRINT OR SOFT-COPIES FOR A MULTIMEDIA
ENVIRONMENT.