Xerox
Xerox
Xerox
User Guide
Apple, Bonjour, Macintosh, and Mac OS are trademarks of Apple Inc. in the United States and/or other countries.
Adobe, Acrobat, Photoshop, PostScript, and PostScript 3 are either registered trademarks or trademarks of Adobe Systems
Incorporated in the United States and/or other countries.
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RSA, BSAFE are either registered trademarks or trademarks of EMC Corporation in the United States and/or other countries.
Wi-Fi is a registered trademark of the Wi-Fi Alliance. WPA and WPA2 are trademarks of the Wi-Fi Alliance.
All product/brand names are trademarks or registered trademarks of the respective holders.
In this manual, safety instructions are preceded by the symbol . Always read and follow the instructions before performing
the required procedures.
The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk. Fuji Xerox is not responsible
for any direct and indirect damages arising from or caused by such data loss.
Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or computer hacking.
IMPORTANT:
1. This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied or modified in
whole or part, without the written consent of the publisher.
2. Parts of this manual are subject to change without prior notice.
3. We welcome any comments on ambiguities, errors, omissions, or missing pages.
4. Never attempt any procedure on the machine that is not specifically described in this manual. Unauthorized operation can
cause faults or accidents. Fuji Xerox is not liable for any problems resulting from unauthorized operation of the equipment.
An export of this product is strictly controlled in accordance with Laws concerning Foreign Exchange and Foreign Trade of
Japan and/or the export control regulations of the United States.
XEROX, the sphere of connectivity design, and DocuPrint are trademarks or registered trademarks of Xerox Corporation in the
U.S. or Fuji Xerox Co., Ltd.
DocuWorks is a trademark of Fuji Xerox Co., Ltd.
All Xerox and Fuji Xerox product names are either registered trademarks or trademarks of Xerox Corporation or Fuji Xerox Co., Ltd.
2
Preface
Thank you for purchasing the DocuPrint M355 df.
This guide is intended for users who use the printer for the first time, and provides all the necessary operating
information about the print, copy, scan, and fax functions.
Please read this guide to achieve the best performance from this printer.
This guide assumes you are familiar with computers and the basics of network operation and configuration.
After reading this guide, keep it safe and handy for future reference.
WARNING:
This equipment will be inoperable when mains power fails.
Preface 3
4 Preface
Contents
Preface ........................................................................................................................................3
Types of Manuals ......................................................................................................................13
Using This Guide .......................................................................................................................14
Organization..................................................................................................................14
Conventions ..................................................................................................................14
Safety Notes ..............................................................................................................................15
Electrical Safety ............................................................................................................16
Machine Installation ......................................................................................................18
Operational Safety ........................................................................................................20
Consumable..................................................................................................................22
Warning and Caution Labels.........................................................................................23
Environment...............................................................................................................................24
Regulation..................................................................................................................................25
Radio Frequency Emissions (Class B) .........................................................................25
Fax Regulations ............................................................................................................25
About License ............................................................................................................................26
Illegal Copies and Printouts .......................................................................................................27
Product Features .......................................................................................................................28
1 Specifications ...........................................................................31
Copy Function .......................................................................................... 32
Print Function ........................................................................................... 34
Scan Function........................................................................................... 35
Fax Function............................................................................................. 37
Direct Fax Function .................................................................................. 38
Duplex Automatic Document Feeder........................................................ 39
Duplex Output Unit ................................................................................... 40
2 Basic Operation........................................................................41
Main Components .................................................................................... 42
Front View ........................................................................................................42
Rear View.........................................................................................................43
Duplex Automatic Document Feeder (DADF) ..................................................44
Operator Panel.................................................................................................45
Securing the Printer .........................................................................................46
Installing Optional Accessories................................................................. 47
Installing the Optional 512MB Memory ............................................................47
Installing the Optional 250 Sheet Feeder .........................................................52
Installing the Optional Wireless Printer Adapter...............................................58
Turning on the Printer............................................................................... 63
Printing a Panel Settings Page................................................................. 64
Power Saver Mode ................................................................................... 65
Contents 5
Exiting the Power Saver Mode .........................................................................65
6 Contents
Duplex Automatic Document Feeder (DADF) Guidelines ..............................124
Supported Print Media............................................................................ 125
Usable Print Media .........................................................................................125
Standard Paper and Tested Paper ................................................................128
Loading Print Media................................................................................ 131
Capacity .........................................................................................................131
Print Media Dimensions .................................................................................131
Loading Print Media in the Standard 250 Sheet Tray and the Optional
250 Sheet Feeder ..................................................................................132
Loading Print Media in the Bypass Tray.........................................................135
Setting Paper Sizes and Types .............................................................. 141
Setting Paper Sizes........................................................................................141
Setting Paper Types.......................................................................................141
Printing ................................................................................................... 142
Sending a Job to Print....................................................................................142
Canceling a Print Job .....................................................................................143
Using the Stored Print Feature.......................................................................144
Direct Print Using the USB Storage Device ...................................................146
Printing PDF Files Using PDF Bridge (Windows Only) ..................................147
Duplex Printing...............................................................................................149
Selecting Printing Options..............................................................................151
Printing Custom Size Paper ...........................................................................154
Auditron..........................................................................................................157
Checking Status of Print Data ........................................................................158
Printing a Report Page...................................................................................158
Printer Settings...............................................................................................159
Printing With Web Services on Devices (WSD) ..................................... 160
Adding Roles of Print Services.......................................................................160
Printer Setup ..................................................................................................161
6 Copying ...................................................................................163
Loading Print Media for Copying ............................................................ 164
Selecting Paper Tray .............................................................................. 165
Preparing a Document............................................................................ 166
Making Copies From the Document Glass ............................................. 167
Making Copies From the DADF.............................................................. 169
Setting Copy Options.............................................................................. 170
ID Card Copy .................................................................................................170
Select Tray .....................................................................................................171
Lighten/Darken...............................................................................................171
2-Sided...........................................................................................................172
Auto Exposure................................................................................................172
Collated ..........................................................................................................173
Sharpness ......................................................................................................173
Reduce/Enlarge .............................................................................................174
Document Size...............................................................................................175
Document Type ..............................................................................................175
N-Up...............................................................................................................176
Margin Top/Bottom .........................................................................................177
Contents 7
Margin Left/Right ............................................................................................177
Margin Middle.................................................................................................177
Changing the Default Settings ................................................................ 178
7 Scanning .................................................................................179
Scanning Overview................................................................................. 180
Scanning - With scan driver ...........................................................................180
Scanning - Without scan driver ......................................................................180
Installing the Scan Driver........................................................................ 181
For Windows ..................................................................................................181
For Mac OS X ................................................................................................181
Scanning to a Computer......................................................................... 182
Scanning From the Operator Panel - Scan to Application .............................182
Scanning From the Operator Panel - WSD Scan...........................................183
Scanning Using the TWAIN Driver .................................................................184
Scanning Using the WIA Driver......................................................................185
Using a Scanner on the Network............................................................ 187
Overview ........................................................................................................188
Setting a Login Name and a Password (SMB Only) ......................................190
Creating a Shared Folder (SMB Only) ...........................................................192
Setting a Destination Using an Address Book ...............................................201
Sending the Scanned File on the Network .....................................................208
Scanning to a USB Storage Device........................................................ 209
Types of a USB Storage Device ....................................................................209
Procedures.....................................................................................................209
Sending an E-Mail with the Scanned Image........................................... 211
E-Mail Settings ...............................................................................................211
Registering a New E-Mail Address ................................................................211
Sending an E-mail with the Scanned File ......................................................213
Adjusting Scanning Options ................................................................... 214
Adjusting the Default Scan Settings ...............................................................214
Changing the Scan Settings for an Individual Job .........................................216
Scanner Connection Tool ....................................................................... 217
IP Address Settings........................................................................................217
Password Settings .........................................................................................218
8 Faxing......................................................................................219
Connecting the Telephone Line.............................................................. 220
Configuring Fax Initial Settings............................................................... 221
Specifying the Fax Initial Settings Using the Easy Install Navi (Windows Only) ..221
Specifying the Fax Initial Settings From the Operator Panel .........................222
Sending a Fax ........................................................................................ 225
Loading an Original Document.......................................................................225
Adjusting the Document Resolution ...............................................................227
Adjusting the Document Contrast ..................................................................227
Inserting a Pause ...........................................................................................227
Sending a Fax From Memory.........................................................................228
Sending a Fax Manually.................................................................................229
8 Contents
Confirming Transmissions..............................................................................230
Automatic Redialing .......................................................................................230
Sending a Delayed Fax .......................................................................... 231
Sending a Fax from the Driver (Direct Fax) ............................................ 232
Receiving a Fax...................................................................................... 235
About Receiving Modes .................................................................................235
Loading Paper for Receiving Faxes ...............................................................235
Receiving a Fax Automatically in the FAX Mode ...........................................235
Receiving a Fax Manually in the TEL Mode...................................................235
Receiving a Fax Automatically in the TEL/FAX Mode or Ans/FAX Mode.......236
Receiving a Fax Manually Using an External Telephone...............................236
Receiving Faxes Using the DRPD Mode .......................................................236
Receiving Faxes in the Memory .....................................................................236
Polling Receive ..............................................................................................237
Automatic Dialing.................................................................................... 238
Speed Dialing.................................................................................................238
Setting Speed Dial .........................................................................................238
Sending a Fax Using Speed Dial ...................................................................239
Group Dialing .................................................................................................240
Setting Group Dial..........................................................................................240
Editing Group Dial ..........................................................................................240
Sending a Fax Using Group Dialing (Multi-address Transmission) ...............241
Printing a Fax Address Book List ...................................................................241
Address Book ......................................................................................... 242
Other Ways to Fax.................................................................................. 243
Using the Secure Receiving Mode.................................................................243
Using an Answering Machine.........................................................................244
Using a Computer Modem .............................................................................244
Setting Sounds ....................................................................................... 245
Speaker Volume.............................................................................................245
Ringer Volume ...............................................................................................245
Specifying the Fax Settings Options....................................................... 246
Changing the Fax Settings Options ...............................................................246
Available Fax Settings Options ......................................................................246
Changing Setting Options....................................................................... 249
Printing a Report Page ........................................................................... 250
Contents 9
Limiting Access to Copy, Fax, Scan, and Print from USB Operations ... 309
Changing the Language ......................................................................... 310
Setting the Power Saver Timer Option ................................................... 311
About the Concurrent Jobs Feature ....................................................... 312
Resetting to Factory Defaults ................................................................. 313
Using the Number Pad to Enter Characters ........................................... 314
Keypad Letters and Numbers ........................................................................314
Changing Numbers or Names........................................................................314
10 Troubleshooting .....................................................................315
Clearing Jams......................................................................................... 316
Avoiding Jams................................................................................................316
Identifying the Location of Paper Jams ..........................................................317
Clearing Paper Jams From the DADF ...........................................................318
Clearing Paper Jams From the Bypass Tray .................................................320
Clearing Paper Jams From the Standard 250 Sheet Tray .............................323
Clearing Paper Jams From the Fusing Unit ...................................................326
Clearing Paper Jams From the Duplexer .......................................................330
Clearing Paper Jams From the Regi Roll.......................................................331
Clearing Paper Jams From the Optional 250 Sheet Feeder ..........................334
Jam Problems ................................................................................................336
Basic Printer Problems ........................................................................... 340
Display Problems.................................................................................... 341
Printing Problems ................................................................................... 342
Print Quality Problems ............................................................................ 344
The Output Is Too Light .................................................................................345
Toner Smears or Print Comes Off..................................................................346
Random Spots/Blurred Images ......................................................................347
The Entire Output Is Blank .............................................................................348
Streaks Appear on the Output........................................................................349
Vertical Blanks ...............................................................................................350
Mottle .............................................................................................................350
Ghosting.........................................................................................................351
Light-Induced Fatigue ....................................................................................351
Fog .................................................................................................................352
Bead-Carry-Out (BCO)...................................................................................352
Jagged Characters.........................................................................................353
Banding ..........................................................................................................353
Auger Mark.....................................................................................................354
Wrinkled/Stained Paper .................................................................................354
Damage on the Leading Edge of Paper .........................................................355
The Top and Side Margins Are Incorrect .......................................................355
Protrudent/Bumpy Paper................................................................................356
Images Are Skewed .......................................................................................356
Noise ...................................................................................................... 357
Copy Problem......................................................................................... 358
Copy Quality Problems........................................................................... 359
10 Contents
Fax Problems ......................................................................................... 360
Scanning Problems ................................................................................ 362
Problems With Installed Optional Accessories ....................................... 364
Scan Driver/Printer Utility Problems ....................................................... 365
Other Problems ...................................................................................... 366
Understanding Printer Messages ........................................................... 367
Contacting Service ................................................................................. 372
Getting Help............................................................................................ 373
LCD Panel Messages ....................................................................................373
SimpleMonitor Alerts ......................................................................................373
Obtaining the Product Information .................................................................373
Non-Genuine Mode ................................................................................ 374
11 Maintenance............................................................................375
Cleaning the Printer................................................................................ 376
Cleaning the Scanner.....................................................................................376
Cleaning the DADF Feed Roller.....................................................................378
Cleaning Inside the Printer.............................................................................378
Replacing Consumables......................................................................... 381
Replacing the Toner Cartridge .......................................................................382
Replacing the Drum Cartridge........................................................................385
Replacing the Fusing Unit, Transfer Unit and Retard Roll .............................390
Ordering Supplies ................................................................................... 396
Consumables .................................................................................................396
When to Order Supplies.................................................................................396
Recycling Supplies .........................................................................................396
Storing Print Media ................................................................................. 397
Storing Consumables ............................................................................. 398
Managing the Printer .............................................................................. 399
Checking or Managing the Printer with CentreWare Internet Services ..........399
Checking Printer Status with SimpleMonitor (Windows Only)........................399
Checking Printer Status Through E-mail ........................................................400
Conserving Supplies............................................................................... 402
Checking Page Counts........................................................................... 403
Moving the Printer .................................................................................. 404
Removing Options .................................................................................. 406
Removing the Optional 512MB Memory ........................................................406
Removing the Optional 250 Sheet Feeder .....................................................408
Removing the Optional Wireless Printer Adapter...........................................411
Index.................................................................................................................. 417
Contents 11
12 Contents
Types of Manuals
Manuals included with the printer
The following manuals are provided with the DocuPrint M355 df.
Lifting Your Printer Describes how to lift and hold your printer.
Safety Guide Describes the information you need to know before using the printer and to operate the
printer safely.
Setup Guide Provides step-by-step instructions on how to set up your printer.
Operator Panel Guide Describes the icons assigned to the buttons or indicators on the operator panel.
User Guide (this guide) Describes how to get ready to print and set various features. It also covers the operator
panel menus, troubleshooting tips, and maintenance information.
This guide is on the Driver CD Kit.
Quick Reference Guide Describes how to operate the printer and the precautions that must be followed during
operation.
This guide is on the Driver CD Kit.
PostScript User Guide Describes how to set up your printer as a PostScript® printer and the features that can
be configured on your print driver.
This guide is on the PostScript Driver Library CD.
Installation Guide Optional accessories that require an installation at the customer's site are provided
with an Installation Guide.
Types of Manuals 13
Using This Guide
This section includes:
• "Organization" on page 14
• "Conventions" on page 14
Organization
This guide is organized into the following chapters. The summary of each chapter is as follows:
5 Printing Basics Describes the supported paper, how to load paper, and how to print data
using various print features.
6 Copying Describes how to copy documents and the adjustment features.
7 Scanning Describes how to install a scan driver, and how to set and use the Scan
features.
8 Faxing Describes how to set and use the Fax features.
9 Using the Operator Panel Menus and Describes the setting items available on the operator panel, their setup
Keypad procedures, and how to use the number pad.
10Troubleshooting Describes the troubleshooting tips for printer problems such as paper
jams.
11 Maintenance Describes how to clean the printer, how to replace consumables, and how
to see the printer status.
12Contacting Fuji Xerox Describes support information.
Conventions
1 In this guide, personal computers and workstations are collectively called “computers”.
2 The following terms are used throughout this guide:
IMPORTANT:
• Important information that must be read and followed.
NOTE:
• Additional information that merits emphasis.
See also:
• References within this guide.
WARNING:
• Any unauthorized alteration including an addition of new functions or connection to external devices may
not be covered by the product warranty. Contact your local Fuji Xerox representative for more
information.
Follow all warning instructions marked on this product. The warning marks stand for the followings:
Used for item that if not followed strictly, can lead death or severe or fatal
injuries and the possibility to do it is comparatively high.
Used for items that if not followed strictly, can lead to severe or fatal injuries.
Used for items that if not followed strictly, can cause injuries to user or
damages to machine.
: A symbol for items to pay attention to when handling machine.
Follow instructions carefully to use machine safely.
Prohibited No fire Do not touch Do not use in Do not tear Keep away Never touch
bathroom down from wet with wet hand
Safety Notes 15
Electrical Safety
WARNING
This product shall be operated by the power source as indicated on the product's data plate. Consult your local
power company to check if your power source meets the requirements.
WARNING:
• Connect this product to a protective earth circuit.
This product is supplied with a plug that has a protective earth pin. The plug fits only into an earthed
electrical outlet. This is a safety feature. If the plug doesn't fit to the outlet, contact an electrician to
replace the outlet to avoid risk of electric shock. Never use an earthed adapter plug to connect the
product to the electrical outlet that has no earth connection terminal.
Improper connection of a grounding conductor may cause electric shock.
Plug the power cord directly into a grounded electrical outlet. To prevent overheat and a fire
accident, do not use an extension cord, a multi-plug adaptor or a multiple connector. Consult your
local Fuji Xerox representative to check if an outlet is grounded.
Connect this product to a branch circuit or an outlet that has larger capacity than the rated ampere
and voltage of this product. See the data plate on the rear panel of this product for its rated ampere
and voltage.
Never touch the power cord with wet hands. It may cause electric shock.
Always keep the plug connection free of dust. The dusty and damp environment may bring about
minute electric current in a connector. It may generate heat and eventually cause a fire accident.
To avoid the risk of electric shock and a fire accident, only use the power cord supplied with this
product or the ones designated by Fuji Xerox.
The power cord is exclusive use for this product. Do not use it for any other product.
Do not damage or alter the power cord. Damage and alteration may generate heat and eventually
cause electric shock or a fire accident.
If the power cord is damaged or insulated wires are exposed, contact your local Fuji Xerox
representative for its replacement. Do not use a damaged or uninsulated cord to avoid the risk of
electric shock and a fire accident.
CAUTION
When cleaning this product, always switch off and unplug it. Access to a live machine interior may
cause electric shock.
Do not unplug or re-plug this product with the switch on. Plugging and unplugging a live connector
may deform the plug and generate heat, and eventually cause a fire accident.
Hold the plug not the cord when unplugging this product, or it may damage the cord and cause
electric shock or a fire accident.
16 Safety Notes
Switch off and unplug the product when it (i.e., fax function) is not used over weekends or long
holidays. Please note that it cannot receive fax message during switch-off.
Safety Notes 17
Machine Installation
WARNING
Do not locate this product where people might step on or trip over the power cord. Friction or
excessive pressure may generate heat and eventually cause electric shock or a fire accident.
CAUTION
Never locate this product in the following places:
• Near radiators or any other heat sources
• Near volatile flammable materials such as curtains
• In the hot, humid, dusty or poorly ventilated environment
• In the place receiving direct sunlight
• Near cookers or humidifiers
Never put this product close to fire such as candles and cigarettes. Otherwise, it may cause a fire
accident.
This product weighs 18.1 Kg (the main unit with consumables). When moving it, always carry it by a
team of two or more persons to avoid mishandling or injury.
When lifting this product, use the handholds on both sides of the product with two people. Never lift
it by gripping any other areas. It will prevent you from dropping the product and getting back ache or
injuries.
Locate this product on a level and sturdy surface that can withstand a weight of 20.7 Kg. Otherwise,
if tilted, the product may fall over and cause injuries.
18 Safety Notes
Locate this product in a well-ventilated area. Do not obstruct ventilation openings of the product.
Keep the minimum clearance as follows for ventilation and an access to the power plug. Unplug the
product if an abnormal condition is noted.
110 mm
400 mm
930 mm
430 mm
100 mm
400 mm
903 mm
110 mm
503 mm
Do not incline the product at more than 10 degree angle. Otherwise, it may fall over and cause
injuries.
10° 10°
10° 10°
To bundle wires and cables, always use the cable ties and spiral tubes that Fuji Xerox supplies.
Otherwise, it may cause some defects.
Others
To keep this product in a good performance and condition, always use it in the following
environment:
• Temperature: 10 - 32 °C
• Humidity: 10 - 85%
When the product is left in a chilly room and the room is rapidly warmed up by heater, dew
condensation may form inside the product and cause a partial deletion on printing.
Safety Notes 19
Operational Safety
WARNING
The operator's product maintenance procedures are described in the customer documentation
supplied with this product. Do not carry out any other maintenance procedures not described in the
documentation.
This product features safety design not to allow operators access to hazard areas. The hazard
areas are isolated from operators by covers or protectors which require a tool to remove. To prevent
electric shock and injuries, never remove those covers and protectors.
To avoid the risk of electric shock and a fire accident, switch off and unplug the product promptly in
the following conditions, then contact your local Fuji Xerox representative.
• The product emits smoke or its surface is unusually hot.
• The product emits unusual noise or odor.
• The power cord is cracked or worn down.
• A circuit breaker, fuse or any other safety device becomes activated.
• Any liquid is spilled into the product.
• The product is soaked in water.
• Any part of the product is damaged.
Do not insert any object into slots or openings of this product.
Do not put any of the followings on the product:
• Liquid container such as flower vases or coffee cups
• Metal parts such as staples or clips
• Heavy objects
If liquid is spilled over or metal parts are slipped into the product, it may cause electric shock or a fire
accident.
Do not use conductive paper such as origami paper, carbonic paper or conductively-coated paper.
When paper jam occurs, it may cause short-circuit and eventually a fire accident.
When cleaning this product, use the designated cleaning materials exclusive to it. Other cleaning
materials may result in poor performance of the product. Never use aerosol cleaners to avoid
catching fire and explosion.
If you cannot remove the paper jam by doing the procedures in the manual, do not try to forcibly
remove the jam. Doing so may cause injuries. Contact your local Fuji Xerox representative.
Never play the CD-ROM supplied with the product on an audio player. Always use a CD-ROM
player. Otherwise, large sound may damage audio players or your ears.
Laser Safety
CAUTION:
• Any operations or adjustments not stated in the operation manual may cause hazardous
light exposure and eventually burn injuries or loss of eyesight.
This product has been tested and found to comply with the Class 1 Laser Equipment requirements
defined by the international standard IEC60825 and has no light exposure hazard. The product has
no hazardous light emission as it features light protection components and covers to shut in all light
beam during operation and maintenance.
20 Safety Notes
CAUTION
Always follow all warning instructions marked on or supplied with this product.
To avoid the risk of burn injuries and electric shock, never touch the area with the "High
Temperature" or "High Voltage" marks on.
Keep electrical and mechanical safety interlocks active. Keep the safety interlocks away from
magnetic materials. Magnetic materials may accidentally activate the product and cause injuries or
electric shock.
Do not attempt to remove a paper deeply jammed inside the product, particularly a paper wrapped
around the fusing unit or the heat roller. Otherwise, it may cause injuries or burns. Switch off the
product immediately and contact your local Fuji Xerox representative.
Do not apply excessive force to hold thick document on the document glass. It may break the glass
and cause injuries.
Ventilate well during extended operation or mass copying. It may affect the office air environment
due to odor such as ozone in a poorly ventilated room. Provide proper ventilation to ensure the
comfortable and safe environment.
Safety Notes 21
Consumable
WARNING
Store all consumables in accordance with the instructions given on its package or container.
Use a broom or a wet cloth to wipe off spilled toner. Never use a vacuum cleaner for the spills. It
may catch fire by electric sparks inside the vacuum cleaner and cause explosion. If you spill a large
volume of toner, contact your local Fuji Xerox representative.
Never throw a toner cartridge into an open flame. Remaining toner in the cartridge may catch fire
and cause burn injuries or explosion.
If you have a used toner cartridge no longer needed, contact your local Fuji Xerox representative for
its disposal.
Fusing Unit Safety
Do not remove the Fusing Unit. If you cannot remove the paper jam by doing the procedures in the
manual, do not try to forcibly remove the jam. Doing so may cause injuries. Contact your local Fuji
Xerox representative.
CAUTION
Keep a drum cartridge and a toner cartridge out of the reach of children. If a child accidentally
swallows toner, spit it out, rinse mouth with water, drink water and consult a physician immediately.
When replacing a drum cartridge and a toner cartridge, be careful not to spill the toner. In case of
any toner spills, avoid contact with clothes, skin, eyes and mouth as well as inhalation.
If toner spills onto your skin or clothing, wash it off with soap and water.
If you get toner particles in your eyes, wash it out with plenty of water for at least 15 minutes until
irritation is gone. Consult a physician if necessary.
If you inhale toner particles, move to a fresh air location and rinse your mouth with water.
If you swallow toner, spit it out, rinse your mouth with water, drink plenty of water and consult a
physician immediately.
Fusing Unit Safety
When removing the Fusing Unit, always switch off first and wait for 40 minutes until it cools off.
22 Safety Notes
Warning and Caution Labels
Be sure to follow the warning and caution labels placed on the machine. Do not touch areas with labels indicating
high voltage or temperature. This can cause an electric shock or burn.
CAUTION:
• Always follow all warning instructions marked on or supplied with this product. To avoid the risk of burn
injuries and electric shock, never touch the area with the "High Temperature" or "High Voltage" marks on.
Safety Notes 23
Environment
• For environmental protection and efficient use of resources, Fuji Xerox reuses returned toner cartridges and
drums (photoreceptors) to make recycle parts, recycle materials or energy recovery.
• Proper disposal is required for toner cartridges and drums (photoreceptors) no longer needed. Do not open
toner cartridges and drums (photoreceptors). Return them to your local Fuji Xerox representative.
24 Environment
Regulation
Fax Regulations
General warning
The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item
complies with minimum conditions for connection to its network. It indicates no endorsement of the product by
Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work
correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply
that any product is compatible with all of Telecom’s network services Warnings taken from Specification text
User instructions
If a charge for local calls is unacceptable, the ‘Dial’ button should NOT be used for local calls. Only the 7-digits of the
local number should be dialled from your telephone. DO NOT dial the area code digit or the ‘0’ prefix
Regulation 25
About License
RSA BSAFE
This product includes RSA BSAFE® Cryptographic software from EMC Corporation.
DES
This product includes software developed by Eric Young.
([email protected])
AES
Copyright© 2003, Dr BrianGladman, Worcester, UK. All rights reserved. This product uses published AES software
provided by Dr Brian Gladmanunder BSD licensing terms.
TIFF(libtiff)
LibTIFFCopyright© 1988-1997 SamLeffler
Copyright© 1991-1997 Silicon Graphics, Inc.
JPEG
Our printer software uses some of the codes defined by the Independent JPEG Group.
26 About License
Illegal Copies and Printouts
Copying or printing certain documents may be illegal in your country. Penalties of fines or imprisonment may be
imposed on those found guilty. The following are examples of items that may be illegal to copy or print in your
country.
• Currency
• Banknotes and checks
• Bank and government bonds and securities
• Passports and identification cards
• Copyright material or trademarks without the consent of the owner
• Postage stamps and other negotiable instruments
This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of doubt, contact
your legal counsel.
The Print From USB Memory feature allows you to print The Stored Print feature allows you to temporarily store
directly from your USB storage device without requiring your print data in the printer memory and output it later.
you to start your computer and an application. You can effectively manage your time when you print
For more information, see "Direct Print Using the USB confidential data or large-volume data at off-peak hours.
Storage Device" on page 146. For more information, see "Using the Stored Print Feature"
on page 144.
The Pages Per Sheet (N-Up) feature allows you to print You can copy two original pages onto one sheet of paper
multiple pages on a single sheet of paper. This feature by selecting N-Up on the operator panel when you make a
helps reduce the paper consumption. copy. This feature helps save paper.
For more information, see the print driver's help. For more information, see "N-Up" on page 176.
28 Product Features
Scan to E-mail Scan to SMB/FTP Server
When you want to send scanned data by e-mail, use the You can transfer data scanned to a computer or a server
E-mail feature. You can directly send the data scanned as via SMB or FTP without service software. Although prior
an e-mail attachment. You can choose destination e-mail registration of the destination FTP server or computer on
addresses from the address book on the printer or server. the address book is required, it helps save your time.
Or, you can enter the address from the printer's operator For more information, see "Using a Scanner on the
panel using the number pad. Network" on page 187.
For more information, see "Sending an E-Mail with the
Scanned Image" on page 211.
You don't need a computer to connect your USB storage You can scan the pages of a book or a brochure from the
device to save the scanned data. Insert your USB storage document glass. When you scan documents using the
device in the port on the printer, and save the scanned document glass, place them face down.
data directly to your USB storage device. For more information, see "Making Copies From the
For more information, see "Scanning to a USB Storage Document Glass" on page 167.
Device" on page 209.
Product Features 29
Address Book
30 Product Features
1
Specifications
This chapter lists the main specifications of the printer. Note that the specifications of the product may change
without prior notice.
This chapter includes:
• "Copy Function" on page 32
• "Print Function" on page 34
• "Scan Function" on page 35
• "Fax Function" on page 37
• "Direct Fax Function" on page 38
• "Duplex Automatic Document Feeder" on page 39
• "Duplex Output Unit" on page 40
Specifications 31
Copy Function
Type Desktop
Memory Standard: 256 MB
Optional: 512 MB
Maximum memory capacity: 768 MB (Standard + optional 512MB memory)
IMPORTANT:
• Depending on the function, the optional 512MB memory is required.
• The above memory capacity does not guarantee print quality depending on the
type and content of print data.
HDD —
Color Capability Black and White
Printing Resolution 600 × 600 dpi
Tone 256 gray level
Warm-up Time 20 seconds or less*
(16 seconds* for waking up from the Sleep mode)
*: The values are based on a room temperature of 20 °C and on the factory default setting.
IMPORTANT:
• It may take longer due to the image quality adjustment.
Original Paper Size Books: Maximum 215.9 × 297 mm
Sheets: Maximum 215.9 × 355.6 mm (Legal, when the duplex automatic document
feeder (DADF) is used)
Output Paper Size Maximum: Legal (8.5 × 14"), 215.9 × 355.6 mm
Minimum: 3 × 5", 76.2 × 127 mm
Output Paper Weight 60 – 216 gsm
IMPORTANT:
• Use paper recommended by Fuji Xerox. Copying may not be performed correctly
depending on the conditions.
First Copy Output Time Document glass:
9 seconds or less (for A4 / standard mode)
DADF:
11 seconds or less (for A4 1 sided/ standard mode)
Reduction/Enlargement Size-for-Size: 1:1 ± 1.3%
Preset %: 1:0.50, 1:0.70, 1:0.81, 1:1.00, 1:1.22, 1:1.41, 1:2.00
Variable %: 1:0.25 - 1:4.00 (1% increments)
*1 1 Sided*2: 35 sheets/minute; 2 Sided*3: 21 pages/minute
Continuous Copy Speed
IMPORTANT:
*1 Print speed may decrease due to factors such as paper type, paper size, and printing
conditions. Print speed may also decrease for image quality adjustment.
*2 When continuously printing a single document of A4 plain paper.
*3 A4 continuous printing
Paper Tray Capacity Standard:
250 sheets (Standard 250 sheet tray) + 50 sheets (Bypass tray)
Optional:
250 sheets (Optional 250 sheet feeder)
Maximum paper capacity:
550 sheets (Standard + Optional 250 sheet feeder)
IMPORTANT:
• For special paper, there is a limitation of the following.
• From the bottom of the tray, up to 10 mm height (Standard 250 sheet tray)
• From the bottom of the tray, up to 5.5 mm height (Bypass tray)
• When using Fuji Xerox P paper (64 gsm)
32 Specifications
Continuous Copy 99 images
NOTE:
• The machine may pause temporarily to perform image quality adjustment.
Output Tray Capacity Approximately 150 sheets (A4 ) (face down)
IMPORTANT:
• When using Fuji Xerox P paper (64 gsm)
Power Supply AC 100 – 127 V ± 10%; 11 A or less; both 50/60 Hz ± 3%
AC 220 – 240 V ± 10%; 6 A or less; both 50/60 Hz ± 3%
IMPORTANT:
• Maximum machine measured current
Operating Noise During operation: 7.13 B; 52.3 dB (A)
(main unit only) During stand-by: 5.3 B; 22.2 dB (A)
IMPORTANT:
• Measurements based on ISO7779
Unit B: acoustic power level (LwAd)
Unit dB (A): radiated sound pressure (bystander position)
Power Consumption Maximum power consumption:
1200 W
Running mode:
500 W (Average)
Ready:
65 W (Average)
Low Power mode:
11 W or less
Sleep mode:
4.5 W or less
Dimensions Width 430 × Depth 426 × Height 503 mm
Machine Weight 18.1 kg
IMPORTANT:
• The weight of paper is not included.
• The weight of the toner cartridge is included.
Space Requirement Width 930 × Depth 1426 mm
Specifications 33
Print Function
Type Built-in
Continuous Print Speed Same as the Copy Function
IMPORTANT:
• The speed may be reduced due to image quality adjustment.
• The performance may be reduced depending on the paper type.
Print Resolution 600 × 600 dpi, 1,200 × 1,200 dpi (Low Speed)
PDL PCL 5, PCL 6, PostScript® 3™, FX-PDF, TIFF, JPEG, HBPL
Protocol TCP/IP (LPD, Port9100, WSD, HTTP, HTTPS, SMTP, RARP, AutoIP, WINS, FTP,
Telnet, LDAP, DNS, DDNS, IPP, SMB, SNTP), SNMP, DHCP, BOOTP, Bonjour®
(mDNS)
NOTE:
• WSD stands for Web Services on Devices.
• WSD is available only on Windows Vista®, Windows® 7, Windows Server® 2008,
or Windows Server® 2008 R2.
Operating System Standard: PCL 6 and PostScript® drivers
Microsoft® Windows® XP x86
Microsoft® Windows Server® 2003 x86
Microsoft® Windows Vista® x86
Microsoft® Windows Server® 2008 x86
Microsoft® Windows® 7 x86
Microsoft® Windows® XP x64
Microsoft® Windows Server® 2003 x64
Microsoft® Windows Vista® x64
Microsoft® Windows Server® 2008 x64
Microsoft® Windows® 7 x64
Microsoft® Windows Server® 2008 R2 x64
Mac OS® X 10.3.9 PPC
Mac OS® X 10.4 PPC
Mac OS® X 10.5 PPC
Mac OS® X 10.4 x86
Mac OS® X 10.5 x86
Mac OS® X 10.6 x86
Mac OS® X 10.7 x86
Mac OS® X 10.6 x64
Mac OS® X 10.7 x64
Red Hat® Enterprise Linux® 5 Desktop x86
Red Hat® Enterprise Linux® 6 Desktop x86
SUSE® Linux Enterprise Desktop 10 x86
SUSE® Linux Enterprise Desktop 11 x86
IMPORTANT:
• For information about the latest supported OS, contact your local Fuji Xerox
representative.
Fonts Built-in fonts
PCL 5 and PCL 6 fonts: 81 fonts and 36 symbol sets
PostScript® 3™: 136 fonts
PDF Font: 14 fonts
Connectivity Standard: Ethernet (1000BASE-T/100BASE-TX/10BASE-T), USB 2.0
Optional: IEEE802.11 b/g/n
IMPORTANT:
• When the optional wireless printer adapter is installed on the printer, the standard
Ethernet connection cannot be used.
34 Specifications
Scan Function
Type Color scanner
Original Paper Size Same as the Copy Function
Scanning Resolution Scan to Email, Scan to FTP, Scan to SMB, Scan to USB Memory:
200/300/400/600 dpi
TWAIN:
50 to 9600 dpi
WIA:
75/100/150/200/300/400/600 dpi
WIA (WSD Scan):
200/300/400/600 dpi
NOTE:
• If you are running on standard memory (less than 512 MB), the scanning
resolution of color push scan (Scan to Email, Scan to FTP, Scan to SMB, Scan to
USB Memory) and WSD Scan (any color mode) will be limited to 300 dpi.
Scanning Halftone Color: 16 bit × 3 ch (R/G/B)
Monochrome: 16 bit (Gray)
Scanning Speed DADF Simplex: 21 sheets/minute (Mono) 13 sheets/minute (Color)
DADF Duplex: 7 sheets/minute (Mono) 4 sheets/minute (Color)
IMPORTANT:
• A4 , 600 dpi
• Scanning speed is the speed of document reading.
The time which transmission and/or storage varies depending on document, and
is not contained in scanning time.
Connectivity Standard: Ethernet (1000BASE-T/100BASE-TX/10BASE-T), USB 2.0
Optional: IEEE802.11 b/g/n
IMPORTANT:
• When the optional wireless printer adapter is installed on the printer, the standard
Ethernet connection cannot be used.
Specifications 35
Scan to PC Protocol: TCP/IP (SMB, FTP)
Operating System:
Microsoft® Windows® XP x86
Microsoft® Windows Vista® x86
Microsoft® Windows Server® 2003 x86
Microsoft® Windows Server® 2008 x86
Microsoft® Windows® 7 x86
Microsoft® Windows® XP x64
Microsoft® Windows Vista® x64
Microsoft® Windows Server® 2003 x64
Microsoft® Windows Server® 2008 x64
Microsoft® Windows Server® 2008 R2 x64
Microsoft® Windows® 7 x64
Mac OS® X 10.3.9 PPC
Mac OS® X 10.4 PPC
Mac OS® X 10.5 PPC
Mac OS® X 10.4 x86
Mac OS® X 10.5 x86
Mac OS® X 10.6 x86
Mac OS® X 10.7 x86
Mac OS® X 10.6 x64
Mac OS® X 10.7 x64
IMPORTANT:
• For information about the latest supported OS, refer to the Fuji Xerox Web site.
File Format:
PDF / JPEG (JFIF format) / TIFF (multi page 1 file) / TIFF (1 page 1 file) / XDW
(DocuWorks)
Scan to e-mail Protocol: TCP/IP (SMTP, POP3)
File Format:
PDF / JPEG (JFIF format) / TIFF (multi page 1 file) / TIFF (1 page 1 file) / XDW
(DocuWorks)
Scan to USB File Format:
PDF / JPEG (JFIF format) / TIFF (multi page 1 file) / TIFF (1 page 1 file) / XDW
(DocuWorks)
IMPORTANT:
• Operation with all type of USB memories is not guaranteed.
36 Specifications
Fax Function
Send Document Size Maximum: Legal (8.5 × 14"), 215.9 × 355.6 mm
Recording Paper Size Maximum: Legal
Minimum: A5
Transmission Time 2 seconds or less
IMPORTANT:
• When transmitting an A4 size 700-character document in the standard quality (8
× 3.85 lines/mm) and high speed mode (33.6 kbps or above: JBIG). This is only
the transmission speed for image information and does not include the controlling
time for the communication. Note that the actual transmission time depends on
the content of documents, the machine that the recipient uses, and the status of
the communication line.
Transmission Mode ITU-T Super G3, ITU-T G3 ECM, ITU-T G3
Scanning Resolution Standard: 200 × 100 pixel/25.4 mm (R8 × 3.85 line/mm)
Fine/Photo: 200 × 200 pixel/25.4 mm (R8 × 7.7 line/mm)
Super Fine: 400 × 400 pixel/25.4 mm (R16 × 15.4 line/mm)
Coding Method Color: Not Supported
Monochrome: 1bit, JBIG, MMR, MR, MH encoding
Transmission Speed V.34 (33.6/31.2/28.8/26.4/24/21.6/19.2/16.8/14.4/12/9.6/7.2/4.8/2.4 kbps)
V.17 (14.4/12/9.6/7.2 kbps)
V.29 (9.6/7.2 kbps)
V.27ter (4.8/2.4 kbps)
No. of Fax Lines PSTN, PBX. Leased line (3.4 kHz/2-wire)
Specifications 37
Direct Fax Function
Document Size Same as the Fax Function
Scanning Resolution Same as the Fax Function
Transmission Speed Same as the Fax Function
Applicable Lines Same as the Fax Function
Operating System Microsoft® Windows® XP x86
Microsoft® Windows Server® 2003 x86
Microsoft® Windows Vista® x86
Microsoft® Windows Server® 2008 x86
Microsoft® Windows® 7 x86
Microsoft® Windows® XP x64
Microsoft® Windows Server® 2003 x64
Microsoft® Windows Vista® x64
Microsoft® Windows Server® 2008 x64
Microsoft® Windows Server® 2008 R2 x64
Microsoft® Windows® 7 x64
Mac OS® X 10.3.9 PPC
Mac OS® X 10.4 PPC
Mac OS® X 10.5 PPC
Mac OS® X 10.4 x86
Mac OS® X 10.5 x86
Mac OS® X 10.6 x86
Mac OS® X 10.7 x86
Mac OS® X 10.6 x64
Mac OS® X 10.7 x64
IMPORTANT:
• For information about the latest supported OS, refer to the Fuji Xerox Web site.
38 Specifications
Duplex Automatic Document Feeder
Type Duplex automatic document feeder
Original Paper Size Maximum: Legal (8.5 × 14"), 215.9 × 355.6 mm
Minimum: 5.5 × 5.5", 139.7 × 139.7 mm
Capacity 50 sheets (A4 1sided)
IMPORTANT:
• When using Fuji Xerox P paper (64 gsm)
Feeding Speed When copying multiple sets of copies of single-sheet document:
35 sheets/minute (A4 1sided)
When copying one set of copies of multiple-sheet document:
1 Sided: 21 sheets/minute; 2 Sided: 7 pages/minute (A4 )
Specifications 39
Duplex Output Unit
Applicable Paper Size Maximum: Legal (8.5 × 14"), 215.9 × 355.6 mm
Minimum: 139.7 × 210 mm
Paper Weight 60 – 163 gsm
40 Specifications
2
Basic Operation
Basic Operation 41
Main Components
This section provides an overview of your DocuPrint M355 df.
This section includes:
• "Front View" on page 42
• "Rear View" on page 43
• "Duplex Automatic Document Feeder (DADF)" on page 44
• "Operator Panel" on page 45
• "Securing the Printer" on page 46
Front View
8 1
7 6 5 4 3 2
IMPORTANT:
• To avoid irregular screen image or malfunctioning of your printer, avoid placing the printer in direct sunlight with the bypass
tray opened.
42 Basic Operation
Rear View
14
2
13
5
6
12
7
11
9 8
10
Basic Operation 43
Duplex Automatic Document Feeder (DADF)
8 1
3
4
NOTE:
• Some types of documents cannot be loaded in the DADF. For details, see "Duplex Automatic Document Feeder (DADF)
Guidelines" on page 124.
44 Basic Operation
Operator Panel
The operator panel has a 160 × 64 dots liquid crystal display (LCD), light-emitting diodes (LED), control buttons, one
touch dial buttons and number pad, which allow you to control the printer.
1 2 3 4 5 6 7 8 9
23 22 21 20 19 18 17 16 15 14 13 12 11 10
2 LCD Panel
• Displays various settings, instructions, and error messages.
3 buttons
• Moves a cursor or highlight up or down.
5 buttons
• Moves a cursor or highlight left or right.
6 (System) button
• Moves to the top level of the System menu.
7 Number Pad
• Enters characters and numbers.
10 (Stop) button
• Cancels the current processing or pending job.
11 (Start) button
• Starts a job.
12 (Error) LED
• Lights up when the printer has an error.
Basic Operation 45
13 (Data) LED
• Flashes when data for Fax, Scan, Print job, or Stored job is being received.
15 C (Clear) button
• Deletes characters and numbers.
18 button
• Confirms the entry of values.
19 (Back) button
• Returns to the previous screen.
20 (Fax) button
• Moves to the top level of the Fax menu.
21 (Printer) button
• Moves to the top level of the Print menu.
22 (Scan) button
• Moves to the top level of the Scan menu.
23 (Copy) button
• Moves to the top level of the Copy menu.
NOTE:
• Moving to a different menu or returning to a previous screen cancels the current entry or setting. Make sure to press the
button to save the current entry or setting.
• For details on how to use the number pad to enter alphanumeric characters, see "Using the Number Pad to Enter Characters"
on page 314.
For details, see the operating instructions supplied with the Kensington lock.
46 Basic Operation
Installing Optional Accessories
You can make the printer more functional by installing the optional accessories such as the 512MB Memory, the 250
Sheet Feeder(MFP), and the Wireless Network Kit b/g/n. This section describes how to install these printer's
options.
This section includes:
• "Installing the Optional 512MB Memory" on page 47
• "Installing the Optional 250 Sheet Feeder" on page 52
• "Installing the Optional Wireless Printer Adapter" on page 58
IMPORTANT:
• Note that the data in the memory are cleared when the printer is turned off.
Basic Operation 47
3 Slide the control board cover towards the rear of the printer and remove the cover.
4 Hold the edge of the memory module with the labeled side down and the connector toward the control board,
and then insert it into the slot.
NOTE:
• Ensure that the memory module is firmly fixed in the slot and does not move easily.
6 Align the guide on the control board cover with the slot around the control board, and slide it towards the front
of the printer.
48 Basic Operation
7 Turn the screw clockwise.
10 Confirm the amount of Memory Capacity listed under General in the System Settings page.
If the memory capacity has not increased, turn off the printer, and re-install the memory module.
11 If you installed the optional 512MB memory after installing the print driver, update your driver by following the
instructions for the operating system you are using. If the printer is on a network, update the driver for each
client.
Basic Operation 49
Updating Your Driver to Detect Optional 512MB Memory
The following procedure uses Microsoft® Windows® and the PCL 6/PS driver.
NOTE:
• When you use XML Paper Specification (XPS) driver, the following settings are not required.
If the printer information is not updated automatically after clicking Get Information from Printer, follow these steps:
6 Click OK.
7 Click Apply, and then click OK.
8 Close the Printers and Faxes (, Printers, or Devices and Printers) dialog box.
50 Basic Operation
The following procedure uses Mac OS® X and the PS driver.
Basic Operation 51
Installing the Optional 250 Sheet Feeder
IMPORTANT:
• If you install the optional 250 sheet feeder after setting up the printer, be sure to turn off the printer, unplug the power cord,
and disconnect all cables from the rear of the printer before installing the feeder.
IMPORTANT:
• Note that the data in the memory are cleared when the printer is turned off.
52 Basic Operation
3 Remove the tape and the bag holding the screws on the front of the optional 250 sheet feeder, and then
remove the screws from the bag.
4 Place the optional 250 sheet feeder in the location that the printer is located.
5 Gently pull open the bypass tray cover.
6 Grasp both sides of the bypass tray, and then pull the bypass tray from the printer.
7 Pull the standard 250 sheet tray out of the printer about 200 mm.
Basic Operation 53
8 Hold the standard 250 sheet tray with both hands, and remove it from the printer.
9 Lift the printer and align the five guide pins of the optional 250 sheet feeder with the holes at the bottom of the
printer. Gently lower the printer onto the optional 250 sheet feeder.
IMPORTANT:
• When lifting the machine, make sure to follow the precautions stated in "Machine Installation" on page 18.
• Be careful not to pinch your fingers when lowering the printer onto the optional 250 sheet feeder.
10 Secure the optional 250 sheet feeder to the printer by tightening the two screws provided with the feeder with a
coin or similar object.
NOTE:
• The screw hole is located in 70 mm recess from the front of the printer.
54 Basic Operation
11 Insert the standard 250 sheet tray into the printer, and push until it stops.
IMPORTANT:
• Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer.
12 Insert the bypass tray into the printer, push until it stops, and close the cover.
13 Reconnect all cables into the rear of the printer and turn on the printer.
NOTE:
• The printer will automatically detect the attached tray but will not detect the paper type.
14 Print the System Settings page to confirm the optional 250 sheet feeder is installed correctly.
a Press the (System) button.
b Select Report / List, and then press the button.
c Select System Settings, and then press the button.
The System Settings page is printed.
15 Confirm Tray 2 (250 Sheet Feeder) is listed under Printer Options in the System Settings page.
If the feeder is not listed, turn off the printer, unplug the power cord, and re-install the optional 250 sheet feeder.
16 After loading paper in the optional 250 sheet feeder, specify the paper type from the printer operator panel.
a Press the (System) button.
b Select Tray Settings, and then press the button.
c Select Tray 2, and then press the button.
d Select Paper Type, and then press the button.
e Select the paper type for the optional 250 sheet feeder, and then press the button.
17 If you installed the optional 250 sheet feeder after installing the print driver, update your driver by following the
instructions for each operating system. If the printer is on a network, update the driver for each client.
Basic Operation 55
Updating Your Driver to Detect Optional 250 Sheet Feeder
The following procedure uses Windows and the PCL 6/PS driver.
NOTE:
• When you use XML Paper Specification (XPS) driver, the following settings are not required.
If the printer information is not updated automatically after clicking Get Information from Printer, follow these steps:
56 Basic Operation
The following procedure uses Mac OS X and the PS driver.
Basic Operation 57
Installing the Optional Wireless Printer Adapter
The wireless printer adapter is supplied with the Wireless Network Kit b/g/n.
The wireless printer adapter allows you to use the printer with wireless network connection.
The specifications of the wireless printer adapter are described below.
NOTE:
• The optional wireless printer adapter is not supplied in some regions.
Item Specification
Connectivity Technology Wireless
Compliant Standards IEEE 802.11b, 802.11g, and 802.11n
Bandwidth 2.4 GHz
Data Transfer Rate IEEE 802.11n: 65 Mbps
IEEE 802.11g: 54, 48, 36, 24, 18, 12, 9, and 6 Mbps
IEEE 802.11b: 11, 5.5, 2, and 1 Mbps
Security 64 (40-bit key)/128 (104-bit key) WEP,
WPA- PSK (TKIP, AES), WPA2-PSK (AES)
Wi-Fi® Protected Setup (WPS) Push-Button Configuration (PBC),
Personal Identification Number (PIN)
NOTE:
• When the wireless printer adapter is installed, you cannot use IEEE 802.1x authentication and/or the Ethernet port for a wired
connection.
Wireless Network Kit b/g/n Wireless Network Kit b/g/n Installation Guide
Installation Guide Thank you for purchasing the Wireless Network Kit b/g/n.
To ensure the safe operation of the printer, be sure to read through the "Safety Guide" before starting
the installation. For more details such as how to configure the wireless settings for the printer, refer to
"Configuring Wireless Settings (Windows & Mac OS X)" in "User Guide" available on the Driver CD Kit.
Align the connector and the three protrusions of the wireless printer adapter with the four holes on the rear of the
printer, and insert the adapter as shown in the illustration.
NOTE:
• To complete wireless installation, you require the corresponding Driver CD Kit that comes with your printer, which can also be
downloaded from http://www.fujixerox.com/support/docuprint/.
58 Basic Operation
Installing the Optional Wireless Printer Adapter Using Video
Instructions (Recommended)
To install the wireless printer adapter using the video instructions on the Windows computer, perform the following
method.
1 Insert the Driver CD Kit in your computer. The Easy Install Navi file launches automatically.
2 Select Optional Accessories Setup on the Easy Install Navi window.
Basic Operation 59
3 Click Wireless Network Kit b/g/n.
60 Basic Operation
4 Click the procedure you want to confirm to start the video instruction.
IMPORTANT:
• Note that the data in the memory are cleared when the printer is turned off.
Basic Operation 61
2 Align the connector and the three protrusions of the wireless printer adapter with the four holes and insert the
adapter.
NOTE:
• Ensure that the adapter is fully inserted and secured.
4 Print the System Settings page to confirm the wireless printer adapter is installed correctly.
a Press the (System) button.
b Select Report / List, and then press the button.
c Select System Settings, and then press the button.
The System Settings page is printed.
NOTE:
• For more information on configuring the wireless printer adapter, see "Configuring Wireless Settings (Windows & Mac
OS X)" on page 110.
62 Basic Operation
Turning on the Printer
IMPORTANT:
• Do not use extension cords or power strips.
• The printer should not be connected to an uninterrupted power supply (UPS) system.
1 Connect the power cord to the power connector on the rear of your printer.
2 Connect the other end of the power cord to the power source.
3 Turn on the printer.
Basic Operation 63
Printing a Panel Settings Page
The Panel Settings page shows current settings for the operator panel menus.
64 Basic Operation
Power Saver Mode
The printer has an energy saving feature that reduces power consumption during periods of inactivity. This feature
operates in two modes: the Low Power mode and Sleep mode. As delivered, the printer switches to the Low Power
mode three minutes after the last print job is printed. The printer then switches to the Sleep mode after another one
minute of inactivity. When the printer is in the Low Power mode, (Energy Saver) button lights up, and the LCD
backlight turns off. In the Sleep mode, the display also goes blank and displays nothing.
The factory default setting of one minute for each mode is changeable within the range of 1 to 60 minutes (Low
Power mode and Sleep mode). The printer returns to the ready-to-print state in about 16 seconds when re-activated.
The printer can switch from the ready-to-print state to the Low Power mode without waiting right after pressing
(Energy Saver) button. Press (Energy Saver) button to switch to Power Saver mode to save electricity.
NOTE:
• The functions of Low Power mode and Sleep mode cannot be disabled.
See also:
• "Setting the Power Saver Timer Option" on page 311
See also:
• "Setting the Power Saver Timer Option" on page 311
Basic Operation 65
66 Basic Operation
3
Printer Management Software
Use the CD-ROMs shipped with your printer to install a combination of software programs, depending on your
operating system.
This chapter includes:
• "Print and Scan Drivers" on page 68
• "CentreWare Internet Services" on page 69
• "SimpleMonitor (Windows Only)" on page 70
• "Address Book Editor" on page 71
• "Express Scan Manager" on page 72
• "Setup Disk Creation Tool (Windows Only)" on page 73
• "DocuWorks (Windows Only)" on page 74
See also:
• "Installing the Scan Driver" on page 181
NOTE:
• Users who are not given passwords by the administrator can still view the configuration settings and options in user mode.
They will not be able to save or apply any changes to the current configuration.
7 In the Administrator Password and Re-enter Password fields, enter a password for the administrator.
8 In the Maximum Login Attempts field, enter the number of login attempts allowed.
9 Click Apply.
Your new password has been set and anyone with the administrator name and password can log in and
change the printer configuration and settings.
1 Click Start → All Programs → Fuji Xerox → SimpleMonitor for Asia-Pacific → Activate SimpleMonitor.
The Select Printer window appears.
3 Select the Pop-up Settings tab, and then select the type of the pop-up from Auto start setup.
SimpleMonitor can be installed from the Driver CD Kit. It is available only for Windows.
The Address Book Editor can be installed from the Driver CD Kit. It is available for Windows and Mac OS® X.
The Express Scan Manager can be installed from the Driver CD Kit. It is available for Windows and Mac OS X.
See also:
• "Scanning" on page 179
1 Connect the printer to the network using the recommended hardware and cables.
2 Turn on the printer and the computer.
3 Print the System Settings page and keep it for referencing network settings.
4 Install the driver software on the computer from the Driver CD Kit or PostScript Driver Library CD. For
information on driver installation, see the section in this chapter for the specific operating system you are using.
5 Configure the printer’s TCP/IP address, which is required to identify the printer on the network.
• Microsoft® Windows® operating systems: Run the IP address setting tool on the Driver CD Kit to set the
printer’s IP address if the printer is connected to an established TCP/IP network. You can also manually set
the printer’s IP address on the operator panel.
• Mac OS® X and Linux® systems: Manually set the printer’s TCP/IP address on the operator panel.
See also:
• "Setting the IP Address" on page 81
See also:
• "Printing a System Settings Page" on page 158
1
2
4
5
1 Ethernet port
2 USB port
4 Phone connector
1 Connect the smaller USB connector into the USB port on the rear of the printer, and the other end of the cable
into a USB port of the computer.
NOTE:
• Ensure that you match the USB symbol on the cable to the USB symbol on the printer.
• Do not connect the printer USB cable to the USB port available on the keyboard.
1 Connect one end of the Ethernet cable into the Ethernet port on the rear of the printer, and the other end to a
LAN drop or hub.
10 Ensure that the message This Setting Becomes Effective after Restart appears, and then press
the (Back) button.
14 Repeat steps 12 to 13 to set all of the digits in the IP address, and then press the button.
15 Ensure that the message This Setting Becomes Effective after Restart appears, and then press
the (Back) button.
17 Enter the value of the subnet mask using the number pad.
18 Press the button.
The cursor moves to the next octet.
19 Repeat steps 17 to 18 to set the subnet mask, and then press the button.
20 Ensure that the message This Setting Becomes Effective after Restart appears, and then press
the (Back) button.
24 Repeat steps 22 to 23 to set the gateway address, and then press the button.
25 Ensure that the message This Setting Becomes Effective after Restart appears, and then press
the (Back) button.
3 Enter ping xx.xx.xx.xx (where xx.xx.xx.xx is the IP address of your printer), and then press the Enter key.
Reply from the IP address denotes printer is active on the network.
See also:
• "Printing and Checking the System Settings Page" on page 84
4 Confirm the IP address next to IP Address under Network Setup on the System Settings page. If the IP
address is 0.0.0.0, wait for a few minutes to resolve the IP address automatically, and then print the System
Settings page again.
If the IP address is not resolved automatically, see "Assigning an IP Address (for IPv4 Mode)" on page 83.
4 Find the IP address next to IP Address under Network Setup on the System Settings page.
If the IP address is 0.0.0.0, wait for a few minutes to resolve the IP address automatically, and then print the
System Settings page again.
If the IP address is not resolved automatically, see "Assigning an IP Address (for IPv4 Mode)" on page 83.
7 Click Open.
8 Click OK.
9 Select your printer name and click Next.
10 To change the printer name, enter the printer name in the Printer name box.
To use this printer as the default printer, select the Set as the default printer check box displayed under the
Printer name.
11 Click Next.
Installation starts.
If the User Account Control dialog box appears, click Continue.
NOTE:
• If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired
action.
12 As the driver installation is completed, click Print a test page to print a test page.
13 Click Finish.
7 Click Open.
8 Click OK.
9 Select your printer name and click Next.
10 To change the printer name, enter the printer name in the Printer name box.
To use this printer as the default printer, select the Set as the default printer check box.
11 Click Next.
Installation starts.
12 If you do not share your printer, select Do not share this printer.
If you share your printer, select Share this printer so that others on your network can find and use it.
13 Click Next.
14 As the driver installation is completed, click Print a test page to print a test page.
15 Click Finish.
7 Click Open.
8 Click OK.
9 Select your printer name and click Next.
11 If you do not share your printer, select Do not share this printer.
If you share your printer, select Share this printer so that others on your network can find and use it.
12 Click Next.
13 To use this printer as the default printer, select the Set as the default printer check box.
14 As the driver installation is completed, click Print a test page to print a test page.
15 Click Finish.
5 Select Add a printer using a TCP/IP address or host name, and then click Next.
6 Select TCP/IP Device from Device type, and enter the IP address for Hostname or IP address, and then click
Next.
If the User Account Control dialog box appears, click Continue.
NOTE:
• If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired
action.
7 Click Have Disk to display the Install From Disk dialog box.
8 Click Browse, and then select the extracted setup information (.inf) file in "For Installing XML Paper
Specification (XPS) Print Driver" on page 86.
9 Click Open.
10 Click OK.
11 Select your printer name and click Next.
12 To change the printer name, enter the printer name in the Printer name box.
To use this printer as the default printer, select the Set as the default printer check box.
13 Click Next.
Installation starts.
14 As the driver installation is completed, click Print a test page to print a test page.
15 Click Finish.
5 Select Add a printer using a TCP/IP address or host name, and then click Next.
6 Select TCP/IP Device from Device type, and enter the IP address for Hostname or IP address, and then click
Next.
If the User Account Control dialog box appears, click Continue.
NOTE:
• If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired
action.
7 Click Have Disk to display the Install From Disk dialog box.
8 Click Browse, and then select the extracted setup information (.inf) file in "For Installing XML Paper
Specification (XPS) Print Driver" on page 86.
9 Click Open.
10 Click OK.
11 Select your printer name and click Next.
12 To change the printer name, enter the printer name in the Printer name box.
To use this printer as the default printer, select the Set as the default printer check box.
13 Click Next.
Installation starts.
14 If you do not share your printer, select Do not share this printer. If you share your printer, select Share this
printer so that others on your network can find and use it.
15 Click Next.
16 As the driver installation is completed, click Print a test page to print a test page.
17 Click Finish.
5 Click Have Disk to display the Install From Disk dialog box.
6 Click Browse, and then select the extracted setup information (.inf) file in "For Installing XML Paper
Specification (XPS) Print Driver" on page 86.
7 Click Open.
8 Click OK.
9 Select your printer name and click Next.
10 To change the printer name, enter the printer name in the Printer name box, and then click Next.
Installation starts.
11 If you do not share your printer, select Do not share this printer. If you share your printer, select Share this
printer so that others on your network can find and use it.
12 Click Next.
13 To use this printer as the default printer, select the Set as the default printer check box.
14 As the driver installation is completed, click Print a test page to print a test page.
15 Click Finish.
5 Select Add a printer using a TCP/IP address or host name, and then click Next.
6 Select TCP/IP Device from Device type, and enter the IP address for Hostname or IP address, and then click
Next.
If the User Account Control dialog box appears, click Yes.
NOTE:
• If you are an administrator on the computer, click Yes; otherwise, contact your administrator to continue the desired
action.
7 Click Have Disk to display the Install From Disk dialog box.
8 Click Browse, and then select the extracted setup information (.inf) file in "For Installing XML Paper
Specification (XPS) Print Driver" on page 86.
9 Click Open.
10 Click OK.
11 Select your printer name and click Next.
12 To change the printer name, enter the printer name in the Printer name box, and then click Next.
Installation starts.
13 If you do not share your printer, select Do not share this printer. If you share your printer, select Share this
printer so that others on your network can find and use it.
14 Click Next.
15 To use this printer as the default printer, select the Set as the default printer check box.
16 As the driver installation is completed, click Print a test page to print a test page.
17 Click Finish.
Use CentreWare Internet Services to monitor the status of your network printer without leaving your desk. You can
view and/or change the printer settings, monitor toner level, and acknowledge the timing of ordering replacement
consumables. You can click our web site link for ordering supplies.
NOTE:
• CentreWare Internet Services is not available when the printer is directly connected to a computer or a print server.
To launch CentreWare Internet Services, type the printer's IP address in your web browser. The printer configuration
appears on the screen.
4 Click Continue.
5 Select the Share this printer check box, and then enter a name in Share name.
6 Click Additional Drivers and select the operating systems of all network clients that print to the printer.
7 Click OK.
8 Click Apply, and then click OK.
• For Windows Server 2008 and Windows Server 2008 64-bit Edition
1 Click Start → Control Panel → Printers.
2 Right-click the printer icon and select Sharing.
3 Select the Share this printer check box, and then enter a name in Share name.
4 Click Additional Drivers and select the operating systems of all network clients that print to the printer.
5 Click OK.
6 Click Apply, and then click OK.
Wait for the driver information to be copied from the server computer to the client computer, and for a new
printer object to be added to the Printers and Faxes folder. The copy time varies, based on network traffic and
other factors.
• For Windows Server 2008 and Windows Server 2008 64-bit Edition
1 On the Windows desktop of the client computer, click Start → Network.
2 Locate the host name of the server computer, and then double-click the host name.
3 Right-click the shared printer name, and then click Connect.
4 Click Install driver.
5 Wait for the driver information to be copied from the server computer to the client computer, and for a new
printer object to be added to the Printers folder. The time this takes varies, based on network traffic and other
factors.
2 Locate the host name of the server computer, and then double-click the host name.
3 Right-click the shared printer name, and then click Connect.
3 Click Next.
4 Select A network printer, or a printer attached to another computer, and then click Next.
If the printer is listed, select the printer and click Next.
If the printer is not listed, click The printer that I want isn't listed.
a Click Connect to this printer (or to browse for a printer, select this option and click Next).
b Enter the path of the printer in the text box, and then click Next.
7 Specify the following settings if you want, and then click Next.
If you want to verify installation, click Yes to print a test page.
• Click Yes to set this printer as the default printer.
• Click Yes to print a test page for verifying installation.
8 Click Finish.
When a test page prints successfully, installation is complete.
4 Specify the following settings if you want, and then click Next.
• Click Yes to set this printer as the default printer.
• Click Print a test page to print a test page for verifying installation.
5 Click Finish.
When a test page prints successfully, installation is complete.
4 Specify the following settings if you want, and then click Next.
• Click Yes to set this printer as the default printer.
• Click Print a test page to print a test page for verifying installation.
5 Click Finish.
When a test page prints successfully, installation is complete.
1 Copy the .rpm file in the following path to your desired location.
D:\Eng\linux (where D is the CD drive letter)
1 Copy the .rpm file in the following path to your desired location.
D:\Eng\linux (where D is the CD drive letter)
su
(Enter the administrator password)
lpadmin -d (Enter the queue name)
5 Confirm that the printer you want to set is selected in the Connection list.
6 Select the Default Printer check box.
7 Confirm the settings, and click OK.
1 Select Computer → More Applications... and select GNOME Terminal on Application Browser.
2 Enter the following command in the terminal window.
su
(Enter the administrator password)
lppasswd -g sys -a root
(Enter the password for authority as the printer
administrator after the Enter password prompt.)
(Reenter the password for authority as the printer
administrator after the Enter password again prompt.)
su
(Enter the administrator password)
/usr/sbin/lpadmin -x (Enter the print queue name)
3 Repeat the command above for all queues for the same model.
4 Enter the following command in the terminal window.
rpm -e Fuji_Xerox-DocuPrint_M355-x.x-x.noarch
1 Select Computer → More Applications... and select GNOME Terminal on Application Browser.
2 Enter the following command in the terminal window to delete the print queue.
su
(Enter the administrator password)
/usr/sbin/lpadmin -x (Enter the print queue name)
3 Repeat the command above for all queues for the same model.
4 Enter the following command in the terminal window.
rpm -e Fuji_Xerox-DocuPrint_M355-x.x-x
Wireless Settings SSID Specifies the name that identifies the wireless network with up to 32
alphanumeric characters.
Network Mode Specifies the network mode from Ad-hoc or Infrastructure.
Security Settings Security Selects the encryption method from No Security, Mixed mode PSK*,
WPA-PSK-TKIP, WPA2-PSK-AES, and WEP.
Transmit Key Specifies the transmit WEP key from the list.
WEP Key Specifies the WEP key used through the wireless network only when
WEP is selected as the encryption method.
Pass Phrase Specifies the pass phrase of alphanumeric characters from 8 to 63
bytes long only when Mixed mode PSK*, WPA-PSK-TKIP, or
WPA2-PSK-AES is selected as the encryption method.
* Mixed mode PSK automatically selects an available encryption method from WPA-PSK-TKIP, WPA-PSK-AES, or
WPA2-PSK-AES.
IMPORTANT:
• Ensure that the Ethernet cable has been disconnected from the printer before you configure the wireless settings other than
through Ethernet cable and CentreWare Internet Services.
NOTE:
• Before you configure the wireless settings on the operator panel, you need to set up the wireless network settings on your
computer. For details, refer to the manuals provided with the wireless LAN access point or if your computer provides a
wireless adapter tool, configure the wireless settings using that tool.
• If the Panel Lock Set is set to Enable, you need to enter the four digit password to enter the Admin Menu menu.
1 Insert the Driver CD Kit provided with the printer in your computer. Easy Install Navi launches automatically.
2 Click Optional Accessories Setup.
7 Ensure that the message Please wait Wireless Setting is displayed, and start pressing the button on
the wireless LAN access point, within two minutes of the step 7 operation.
NOTE:
• For details about WPS operation on the wireless LAN access point, refer to the manual supplied with the wireless LAN
access point.
When the WPS operation is successful and the printer is rebooted, wireless settings are correctly configured.
WPS-PIN
The PIN code of WPS-PIN can only be configured from the operator panel.
NOTE:
• WPS-PIN (Wi-Fi Protected Setup-Personal Identification Number) is a method to authenticate and register devices required
for wireless configuration by entering PIN assignments to a printer and computer. This setting, performed through an access
point, is available only when the access points of your wireless router supports WPS.
• Before WPS-PIN starts, you will need to enter your PIN code at the web page of the wireless LAN access point. For details,
refer to the manuals provided with the wireless LAN access point.
6 Write down the displayed 8-digit PIN code or select Print PIN Code, and then press the button. The PIN
code is printed.
8 Ensure that the message Please wait Wireless Setting is displayed, and enter the PIN code displayed
on step 7 into the web page of the wireless LAN access point.
NOTE:
• For details about WPS operation on the wireless LAN access point, refer to the manual supplied with the wireless LAN
access point.
When the WPS operation is successful and the printer is rebooted, wireless settings are correctly configured.
5 Select the desired access point, and then press the button.
If the desired access point does not appear, go to "Manual SSID Setup" on page 117.
NOTE:
• Some hidden SSID may not be displayed. If the SSID is not detected, turn on SSID broadcast from the router.
6 Enter the WEP key or pass phrase, and then press the button.
The This Setting Becomes Effective after Restart message appears.
7 Turn off the printer, and turn it on again to apply the settings.
Wireless settings are correctly configured.
IMPORTANT:
• Note that the data in the memory are cleared when the printer is turned off.
7 Select the network mode from Infrastructure or Ad-hoc depending on your environment, and then press
the button.
When you select Infrastructure, proceed to step 8.
When you select Ad-hoc, proceed to step 9.
8 Select the encryption method from Mixed mode PSK, WPA-PSK-TKIP, WPA2-PSK-AES, or WEP, and then
press the button.
IMPORTANT:
• Be sure to use one of the supported encryption methods to protect your network traffic.
To use Mixed mode PSK, WPA-PSK-TKIP, or WPA2-PSK-AES encryption:
a Select the desired encryption method.
b Enter the pass phrase, and then press the button.
The This Setting Becomes Effective after Restart message appears.
To use WEP encryption:
a Select WEP for the encryption method, and then press the button.
9 Select WEP for the encryption method, and then press the button.
IMPORTANT:
• Be sure to use one of the supported encryption methods to protect your network traffic.
11 Select the desired transmit key from WEP Key 1 to WEP Key 4, and then press the button.
The This Setting Becomes Effective after Restart message appears.
12 Turn off the printer, and turn it on again to apply the settings.
Wireless settings are correctly configured.
IMPORTANT:
• Note that the data in the memory are cleared when the printer is turned off.
1 Ensure that the printer is turned off and the wireless printer adapter is connected to the printer.
2 Connect the printer to the network with an Ethernet cable.
For details about connecting the Ethernet cable, see "Connecting Printer to Computer or Network" on page 78.
NOTE:
• For details on each item, see the Help on CentreWare Internet Services.
2 Launch the CentreWare Internet Services by entering the IP address of the printer in your web browser.
WARNING:
• Do not use conductive paper such as origami paper, carbonic paper or conductively-coated paper. When paper jam
occurs, it may cause short-circuit and eventually a fire accident.
See also:
• "Loading Print Media in the Standard 250 Sheet Tray and the Optional 250 Sheet Feeder" on page 132
• "Loading Print Media in the Bypass Tray" on page 135
• "Loading Envelope in the Bypass Tray" on page 139
• "Printing on Custom Size Paper" on page 156
WARNING:
• Do not use conductive paper such as origami paper, carbonic paper or conductively-coated paper. When paper jam
occurs, it may cause short-circuit and eventually a fire accident.
NOTE:
• You cannot load the following documents in the DADF. Be sure to place them on the document glass.
Bypass Tray
Paper Size A4 SEF (210 × 297 mm)
B5 SEF (182 × 257 mm)
A5 SEF (148 × 210 mm)
Letter SEF (8.5 × 11 inches)
Executive SEF (7.25 × 10.5 inches)
Folio SEF (8.5 × 13 inches)
Legal SEF (8.5 × 14 inches)
Com 10 Envelope SEF (4.125 × 9.5 inches)
Monarch Envelope SEF (3.875 × 7.5 inches)
DL Envelope SEF (110 × 220 mm)
C5 Envelope SEF (162 × 229 mm)
Custom size*:
Width: 76.2–215.9 mm (3–8.5 inches)
Length: 127–355.6 mm (5 –14 inches)
Custom size (duplex print)*:
Width: 139.7–215.9 mm (5.5–8.5 inches)
Length: 210–355.6 mm (8.27–14 inches)
Paper Type Plain Thick
Plain
Lightweight Cardstock
Heavyweight Cardstock
Hole Punched
Labels
Envelope
Letterhead
Colored
Other Type
Loading Capacity 50 sheets of standard paper
*:XML Paper Specification (XPS) driver does not support custom size paper.
*:XML Paper Specification (XPS) driver does not support custom size paper.
*:XML Paper Specification (XPS) driver does not support custom size paper.
NOTE:
• SEF and LEF indicate the paper feed direction; SEF stands for short-edge feed. LEF stands for long-edge feed.
• For Plain paper, you can set the paper density by selecting Adjust PaperType (Lightweight or Heavyweight)
under Maintenance from the operator panel. Once you set the Adjust PaperType settings, the printer uses the
settings for Plain paper.
See also:
• "Loading Print Media in the Standard 250 Sheet Tray and the Optional 250 Sheet Feeder" on page 132
• "Loading Letterhead in the Standard 250 Sheet Tray and the Optional 250 Sheet Feeder" on page 134
• "Loading Print Media in the Bypass Tray" on page 135
• "Loading Small Print Media in the Bypass Tray" on page 137
• "Loading Envelope in the Bypass Tray" on page 139
• "Loading Letterhead in the Bypass Tray" on page 140
Printing on print media that differs from the paper size or paper type selected on the print driver, or loading print
media into an unsuitable paper tray for printing, may lead to paper jams. To ensure that printing is correctly done,
select the correct paper size, paper type, and paper tray.
Capacity
The standard 250 sheet tray and the optional 250 sheet feeder can hold:
• 250 sheets of the standard paper.
The bypass tray can hold:
• 50 sheets of the standard paper.
For special paper, there is a limitation of the following.
• From the bottom of the tray, up to 10 mm height (standard 250 sheet tray)
• From the bottom of the tray, up to 5.5 mm height (bypass tray)
2 Hold the tray with both hands, and remove it from the printer.
NOTE:
• When loading Legal size or user-specified print media, slide the extendable part of the tray while pinching the lever.
5 Load the print media into the tray with the recommended print side facing up.
NOTE:
• Do not exceed the maximum fill line in the tray. Overfilling the tray may cause paper jams.
6 Align the width guides and length guide against the edges of the print media.
7 After confirming that the guides are securely adjusted, insert the tray into the printer.
IMPORTANT:
• Do not use excessive force on the tray. Doing so could damage the tray or inside of the printer.
NOTE:
• If the front side of the tray is extended, the tray protrudes when it is inserted into the printer.
8 On the operator panel, select the appropriate paper size, and then press the button.
9 Select the appropriate paper type, and then press the button.
2 Slide the width guides to the edge of the tray. The width guides should be fully extended.
3 Insert all media face up and top edge first into the bypass tray.
NOTE:
• Do not force the print media into the bypass tray.
5 On the operator panel, select the appropriate paper size, and then press the button.
NOTE:
• If you use the driver setting, select Use Driver Settings.
6 Select the appropriate paper type, and then press the button.
2 Grasp both sides of the bypass tray, and then pull the bypass tray from the printer.
3 Slide the width guides to the edge of the tray. The width guides should be fully extended.
4 Pull up the length guide and slide it toward the bypass tray cover until it stops.
6 Align the paper guides against the edges of the print media.
8 On the operator panel, select the appropriate paper size, and then press the button.
NOTE:
• If you use the driver setting, select Use Driver Settings.
9 Select the appropriate paper type, and then press the button.
NOTE:
• When five envelopes are set on the bypass tray, a misfeed may occur. If this happens, reduce the number of envelopes.
• If you do not load envelopes in the bypass tray right after they have been removed from the packaging, they may bulge. To
avoid jams, flatten them as shown below before loading the envelopes in the bypass tray.
• Com 10/DL
Load the envelopes short edge feed with the flaps closed and the print side up. Ensure that the flaps come at the
right when you face towards the printer.
• Monarch
You need to pull up and slide the length guide. Load the envelopes short edge feed with the flaps closed and the
print side up. Ensure that the flaps come at the right when you face towards the printer.
• C5
Load the envelopes short edge feed with the flaps open or closed and the print side up.
Ensure that the flaps come at the bottom with the flaps open or at the top with the flaps closed when you face
towards the printer.
When you print with the orientation of the 1, position of the envelopes may be distorted on the output tray. In this
case, set the orientation of the 2.
1 2
5 Select the correct paper size for the print media loaded, and then press the button.
5 Select the correct paper type for the print media loaded, and then press the button.
4 Click Preferences to adjust system settings that are not available from the first screen, and then click OK.
5 Click Print to send the job to the selected printer.
2 Double-click the printer that you selected when you sent the job for print.
A list of print jobs appears in the printer window.
NOTE:
• The stored print feature is available when:
- The optional 512MB memory is installed.
- The RAM disk is enabled in the operator panel menu.
- RAM Disk is set to Installed in the print driver.
• The data in memory is cleared when the printer is turned off.
Secure Print
You can store print jobs secured with a passcode in the memory. Users with the passcode can print them from the
operator panel. This feature can be used to print confidential documents. You can select whether to delete the stored
job after printing. Otherwise, the stored jobs remain in the memory until you delete them from the operator panel or
turn off the printer.
Enter the passcode from Print data.
the operator panel.
Send confidential data.
Confidential
NOTE:
• Secure Print is available when you use the PCL 6 or PS driver.
Sample Print
The collated print job is stored in the memory, but a single copy is printed automatically so you can check the print
result. If you do not have problems with the print result, you can choose to print more copies. This prevents large
number of misprinted copies from being printed at one time.
One set is
printed. Print the rest of sets
from the operator panel.
Check if the print result
Send data. is OK.
NOTE:
• Sample Print is available when you use the PCL 6 or PS driver.
2 Select Secure Print or Sample Print, and then press the button.
4 Enter the passcode you specified in the print driver, and then press the button.
For details about specifying the passcode, see "Specifying Your Passcode on the Operator Panel (Secure
Print)" on page 145.
5 Select the document you want to print, and then press the button.
6 Select Print and Delete or Print and Save, and then press the button.
7 Specify the number of copies to be printed using the number pad or the and buttons, and then press the
button.
The stored document will be printed.
1 Insert a USB storage device to the front USB port of the printer.
2 Select Print from USB Memory, and then press the button.
IMPORTANT:
• Before removing the USB storage device, ensure that the printer is not accessing the USB storage device. If you remove the
USB storage device while the printer is accessing, the data in the USB storage device or the USB storage device itself may be
destroyed.
NOTE:
• When you print using the lpr command, the print quantity must be set also using lpr command. In such case, the Quantity
setting on the operator panel becomes invalid. If you do not specify the quantity using the lpr command, the printer recognizes
the quantity as "1 set".
• To print PDF files using the lpr or ftp command, you must enable the printer's LPD or FTP port using the operator panel or
CentreWare Internet Services (default: Enable).
3 From the drop-down menu of Paper, select Select By Tray and then select Automatically Select, Tray 1,
Tray 2, or Bypass Tray.
2-Sided Print Assumes binding along the long edge of the page (left edge for portrait orientation and top edge for
landscape orientation). The following illustration shows long-edge binding for portrait and landscape
pages:
Portrait Landscape
2-Sided Print, Assumes binding along the short edge of the page (top edge for portrait orientation and left edge for
Flip on Short landscape orientation). The following illustration shows short-edge binding for portrait and landscape
Edge pages:
Portrait Landscape
5 Click OK.
2 Right-click the icon for your printer, and then select Printing preferences.
The printer's Printing Preferences screen appears.
3 Make selections on the driver tabs, and then click OK to save your selections.
NOTE:
• For more information about Windows print driver options, click Help on the print driver tab to view the help.
1 With the desired document or graphic open in your application, access the Print dialog box.
2 Select your printer and click Preferences to open the print driver.
3 Make selections on the driver tabs.
NOTE:
• When using the PCL 6 or PS driver, you can save current printing options with a distinctive name and apply them to other
print jobs. Select either the Paper/Output, Image Options, Layout/Watermark, or Advanced tab, and then click
Save under Saved Settings on the Paper/Output tab. Click Help for more information.
1 With the document open in your application, click File, and then click Print.
2 Select your printer from Printer.
3 Select the desired printing options from the menus and drop-down list boxes that are displayed.
NOTE:
• In Mac OS® X, click Save As on the Presets menu to save the current printer settings. You can create multiple presets
and save each with its own distinctive name and printer settings. To print jobs using specific printer settings, click the
applicable saved preset in the Presets menu.
See also:
• "Loading Print Media in the Standard 250 Sheet Tray and the Optional 250 Sheet Feeder" on page 132
• "Loading Print Media in the Bypass Tray" on page 135
• "Setting Paper Sizes and Types" on page 141
8 Click Save.
9 If necessary, repeat steps 5 to 8 to define another custom size.
10 Click Close.
11 Click OK.
6 Select the size of the original document from Original Document Size.
7 Specify Scale Options.
If you select the custom paper size from Original Document Size in step 6, select No Scaling and go to step
9.
If you select the standard paper size from Original Document Size in step 6, select Automatically Scale and
go to step 8.
Auditron
Auditron contains an authentication function that can set limits on what processes can be used, as well as an
account management that can be used to control usage based on authentication.
The following illustration shows how the printer works with Auditron.
Registered user B
Registered user A
NOTE:
• You can configure the printer's Auditron settings with CentreWare Internet Services. For more information, refer to the online
Help of CentreWare Internet Services.
• To print using Auditron, you need to set the print driver. For more information, refer to the Help of the driver.
See also:
• "Printer Management Software" on page 67
See also:
• "Understanding the Printer Menus" on page 252
NOTE:
• Factory defaults may vary for different regions.
When you select a new value from the operator panel, the value selected is highlighted and is displayed on the right
of the menu item in the previous screen to identify it as the current user setting.
These settings are active until new ones are selected or the factory defaults are restored.
To select a new value as a setting:
3 Select the desired menu or menu item, and then press the button.
• If the selection is a menu, the menu is opened and the list of menu items appears.
• If the selection is a menu item, the list of setting values appears. (The current user default menu setting is
highlighted.)
A value can be:
• A phrase or word to describe a setting
• A numerical value that can be changed
• An On or Off setting
4 Click Next.
5 Select the Print Server check box, and then click Next.
6 Click Install.
4 Click Next.
5 Select the Print Server check box, and then click Next.
6 Click Install.
5 If prompted, install the print driver on your computer. If you are prompted for an administrator password or
confirmation, enter the password or provide confirmation.
6 Complete the additional steps in the wizard, and then click Finish.
7 Configure the option settings and print a test page to verify print installation.
a Click Start → Devices and Printers (Start → Control Panel → Hardware and Sound → Printers for
Windows Vista and Windows Server 2008).
b Right-click the printer you just created, and then click Printer properties (Properties for Windows Vista
and Windows Server 2008).
On the Configuration tab, click Installable Options to configure the option settings, and then click Apply.
c On the General tab, click Print Test Page. When a test page prints successfully, installation is complete.
Copying 163
Loading Print Media for Copying
The instructions for loading print media are the same whether you are printing, faxing, or copying.
See also:
• "Loading Print Media" on page 131
164 Copying
Selecting Paper Tray
After loading the print media for copy output, select the desired paper tray to be used for the copy job.
To select the tray:
Copying 165
Preparing a Document
You can use the document glass or the Duplex Automatic Document Feeder (DADF) to load an original document
for copying, scanning, and sending a fax. You can load up to 50 sheets of 64 gsm documents for one job using the
DADF or one sheet at a time using the document glass.
IMPORTANT:
• Avoid loading documents that are smaller than 139.7 mm by 139.7 mm (5.5 in. by 5.5 in.) or larger than 215.9 mm by 355.6
mm (8.5 in. by 14 in.), different sizes or weights together, or booklets, pamphlets, transparencies, or documents having other
unusual characteristics in the DADF.
• Carbon-paper or carbon-backed paper, coated paper, onion skin or thin paper, wrinkled or creased paper, curled or rolled
paper, torn paper, photographs, or transparencies cannot be used in the DADF.
• Do not use the documents with staples, paper clips or exposed to adhesives or solvent based materials such as glue, ink and
correcting fluid in the DADF.
NOTE:
• To get the best scan quality, especially for gray scale images, use the document glass instead of the DADF.
166 Copying
Making Copies From the Document Glass
NOTE:
• A computer connection is not required for copying.
• Remove any documents from the DADF before copying from the document glass.
• Contaminants on the document glass may cause black spots on the copy output. For best results, clean the document glass
before use. For more information, see also "Cleaning the Scanner" on page 376.
To make a copy from the document glass:
2 Place the document face down on the document glass and align it with the registration guide on the top left
corner of the glass.
CAUTION:
• Do not apply excessive force to hold thick document on the document glass. It may break the glass and
cause injuries.
Copying 167
3 Close the document cover. To simply make a copy without changing the default copy settings, proceed to step
6.
IMPORTANT:
• Leaving the document cover open while copying may affect the copy quality and increase the toner consumption.
NOTE:
• If you are copying a page from a book or magazine, lift the cover until its hinges are caught by the stopper and then close
the cover. If the book or magazine is thicker than 30 mm, start copying with the document cover open.
4 Customize the copy settings including copy size, contrast, and image quality.
See also:
• "Setting Copy Options" on page 170
To clear the option settings, press the CA (Clear All) button.
NOTE:
• The copy options automatically return to their default status after the auto clear timer is expired.
168 Copying
Making Copies From the DADF
IMPORTANT:
• Do not load more than 50 sheets into the DADF or allow more than 50 sheets to be fed to the document output tray. The
document output tray should be emptied before it exceeds 50 sheets or your original documents may be damaged.
NOTE:
• To get the best scan quality, especially for gray scale images, use the document glass instead of the DADF.
• A computer connection is not required for copying.
• You cannot load the following documents in the DADF. Be sure to place them on the document glass.
1 Load the documents face up on the DADF with top edge of the documents in first. Then adjust the document
guides to the correct document size. To simply make a copy without changing the default copy settings,
proceed to step 4.
NOTE:
• Ensure that you use the document guides before copying a legal-size document.
2 Customize the copy settings including the copy size, contrast, and image quality.
See also:
• "Setting Copy Options" on page 170
To clear the settings, use the CA (Clear All) button.
NOTE:
• The copy options automatically return to their default status after the auto clear timer is expired.
Copying 169
Setting Copy Options
Set the following options for the current copy job before pressing the (Start) button to begin copying.
For details about making copies, see "Making Copies From the Document Glass" on page 167 and "Making Copies
From the DADF" on page 169.
NOTE:
• The copy options automatically return to their default status after the next copy is performed or the auto clear timer is expired.
This section includes:
• "ID Card Copy" on page 170
• "Select Tray" on page 171
• "Lighten/Darken" on page 171
• "2-Sided" on page 172
• "Auto Exposure" on page 172
• "Collated" on page 173
• "Sharpness" on page 173
• "Reduce/Enlarge" on page 174
• "Document Size" on page 175
• "Document Type" on page 175
• "N-Up" on page 176
• "Margin Top/Bottom" on page 177
• "Margin Left/Right" on page 177
• "Margin Middle" on page 177
ID Card Copy
You can copy both sides of an ID card on one side of a single sheet of paper in its original size by selecting ID Card
Copy on the operator panel. This feature helps to show both sides of an ID card in one page in its original size.
NOTE:
• ID Card Copy is available only for the document glass.
1 Place an ID card face down on the document glass, and close the document cover.
For details about loading a document, see "Making Copies From the Document Glass" on page 167.
170 Copying
Select Tray
To select a tray.
NOTE:
• Tray 2 is only available when the optional 250 sheet feeder is installed.
Lighten/Darken
To adjust the contrast to make the copy lighter or darker than the original.
Copying 171
2-Sided
To make duplex copies with the specified binding position.
1->1-Sided* Select 1-sided or 2-sided and specify binding position for the 2 sided copy.
1->2-Sided
2->1-Sided
2->2-Sided
1->2 Short Edge
2->1 Short Edge
2->2 Short Edge
When you are using the document glass and it is set to 1->2-Sided or 2->2-Sided, the display prompts you
for another page after pressing the (Start) button.
a If you want to place a new document, press the button to select Yes, and then press the button.
Another display prompts you for placing next page.
Replace the document with a new document.
Select Continue, and then press the button.
b If you finish copying, select No.
NOTE:
• When you use the DADF to copy both sides of a document, the printed position of the front and back of the document
may differ if the size in the document size setting and the size of the document do not match. In this case, set Document
Size to the same size as the document.
Auto Exposure
To suppress the background of the original to enhance text on the copy.
172 Copying
Collated
To sort the copy output: For example, if you make two copies of three page documents, one complete three page
document will be printed followed by the second complete document.
NOTE:
• You can collate more pages when optional 512MB memory is installed.
When you are using the document glass and it is set to On, the display prompts you for another page.
a If you want to place a new document, press the button to select Yes, and then press the button.
Another display prompts you for placing next page.
Replace the document with a new document.
Select Continue, and then press the button.
b If you finish copying, select No.
Sharpness
To adjust the sharpness to make the copy image sharper or softer than the original.
Copying 173
Reduce/Enlarge
To reduce or enlarge the size of a copied image from 25 to 400% when you copy original documents from the
document glass or the DADF.
NOTE:
• When you make a reduced copy, black lines may appear at the bottom of your copy.
•mm series
200%
141% A5 → A4
122% A5 → B5
100%*
81% B5 → A5
70% A4 → A5
50%
•inch series
200%
154%
129% 8.5 x 11" → 8.5 x 14"
100%*
78% 8.5 x 14" → 8.5 x 11"
64%
50%
NOTE:
• You can also specify the value in increments of 1% from 25 to 400 by pressing the or button or entering a value
using the number pad. See the following table for specific zoom ratios.
Copy A5 B5 A4
Original
A5 100% 122% 141%
B5 81% 100% 115%
A4 70% 86% 100%
The methods to load print media vary depending on the size and orientation of the print media. For details, see
"Loading Print Media in the Standard 250 Sheet Tray and the Optional 250 Sheet Feeder" on page 132 or
"Loading Print Media in the Bypass Tray" on page 135.
For print media that can be loaded, see "About Print Media" on page 122.
174 Copying
Document Size
To select the default document size.
•mm series
Auto*
A4 (210 x 297 mm)
A5 (148 x 210 mm)
B5 (182 x 257 mm)
Letter (8.5 x 11")
Folio (8.5 x 13")
Legal (8.5 x 14")
Executive (7.25 x 10.5")
•inch series
Auto*
Letter (8.5 x 11")
Folio (8.5 x 13")
Legal (8.5 x 14")
A4 (210 x 297 mm)
A5 (148 x 210 mm)
B5 (182 x 257 mm)
Executive (7.25 x 10.5")
Document Type
To select the copy image quality.
Copying 175
N-Up
To print two original images to fit onto one sheet of paper.
Auto: Manual:
Automatically Reduces the pages in
reduces the the custom size
pages to fit in depending on the
one page. setting of the
Reduce/Enlarge menu.
When you are using the document glass and it is set to Auto or Manual, the display prompts you for another
page.
a If you want to place a new document, press the button to select Yes, and then press the button.
Another display prompts you for placing next page.
Replace the document with a new document.
Select Continue, and then press the button.
b If you finish copying, select No.
176 Copying
Margin Top/Bottom
To specify the top and bottom margins of the copy.
2 Press the or button or use the number pad to set the desired value, and then press the button.
NOTE:
• Values marked by an asterisk (*) are the factory default menu settings.
Margin Left/Right
To specify the left and right margins of the copy.
2 Press the or button or use the number pad to set the desired value, and then press the button.
NOTE:
• Values marked by an asterisk (*) are the factory default menu settings.
Margin Middle
To specify the middle margin of the copy.
2 Press the or button or use the number pad to set the desired value, and then press the button.
NOTE:
• Values marked by an asterisk (*) are the factory default menu settings.
Copying 177
Changing the Default Settings
The default settings of the Copy menu options including contrast and image quality can be set to the most frequently
used modes. When you copy a document, the specified default settings are used unless they are changed by using
the corresponding buttons on the operator panel.
To create your own default settings:
4 Select the desired menu item, and then press the button.
5 Select the desired setting or enter the value using the number pad, and then press the button.
178 Copying
7
Scanning
NOTE:
• If the Service Lock setting for a scan function (Scan to PC (USB), PC Scan, E-mail, Scan to Network, Scan to
USB) is set to Password Locked, you need to enter the four digit password to use that scan function. If the Service Lock
setting for a scan function is set to Locked, that scan function is disabled. For details, see "Service Lock" on page 289.
This chapter includes:
• "Scanning Overview" on page 180
• "Installing the Scan Driver" on page 181
• "Scanning to a Computer" on page 182
• "Using a Scanner on the Network" on page 187
• "Scanning to a USB Storage Device" on page 209
• "Sending an E-Mail with the Scanned Image" on page 211
• "Adjusting Scanning Options" on page 214
• "Scanner Connection Tool" on page 217
Scanning 179
Scanning Overview
You can use your printer to turn pictures and text into editable images on your computer.
The printer provides several ways to scan your document. There are two main scanning types. One is operated on
the printer side without using the scan driver, and the other is operated on the computer side using a software and
the scan driver.
Type Resolution
Documents 300 dpi black-and-white or 200 dpi grayscale or color
Documents of poor quality or that contain small text 400 dpi black-and-white or 300 dpi grayscale
Photographs and pictures 100–200 dpi color or 200 dpi grayscale
Images for an inkjet printer 150–300 dpi
Images for a high-resolution printer 300–600 dpi
Scanning beyond these recommended resolutions may exceed the capabilities of the application. If you require a
resolution above those recommended in the above table, you should reduce the size of the image by previewing (or
pre-scan) and cropping before scanning the image.
180 Scanning
Installing the Scan Driver
If you plan to import scanned images directly into an application (such as Adobe Photoshop or Microsoft Clip
Organizer), or scan images directly to your computer, you must install a scan driver.
This section includes:
• "For Windows" on page 181
• "For Mac OS X" on page 181
For Windows
To install the scan driver from the Driver CD Kit:
3 Insert the Driver CD Kit into your computer to start Easy Install Navi.
4 Click Installing Driver and Software.
5 Click the Main tab, and then select Scan Driver.
6 Follow the on-screen instructions to install the scan driver.
For more information about scanning using USB connection, see "Express Scan Manager" on page 72.
For Mac OS X
To install the scan driver from the Driver CD Kit:
Scanning 181
Scanning to a Computer
This section includes:
• "Scanning From the Operator Panel - Scan to Application" on page 182
• "Scanning From the Operator Panel - WSD Scan" on page 183
• "Scanning Using the TWAIN Driver" on page 184
• "Scanning Using the WIA Driver" on page 185
1 Load the document(s) face up with top edge in first into the duplex automatic document feeder (DADF).
OR
Place a single document face down on the document glass, and close the document cover.
See also:
• "Making Copies From the DADF" on page 169
• "Making Copies From the Document Glass" on page 167
NOTE:
• Once you select the Always use this program for this action check box when selecting DocuPrint M355 df Express Scan
Manager, the selected application is automatically used without displaying the program selection window.
• You must use Express Scan Manager on your computer to change the settings for scanning. For details, see "Express Scan
Manager" on page 72.
• For Mac OS X, the dialog box for selecting a program is not displayed.
182 Scanning
Scanning From the Operator Panel - WSD Scan
If the printer is connected to a computer via network using WSD (Web Services on Devices), you can use the WSD
Scan function to send scanned images to a computer.
The following procedure uses Windows 7 as an example.
NOTE:
• To use WSD Scan, you need to set up connection using WSD.
• WSD is supported only on Windows Vista® and Windows 7.
For Windows 7:
Scanning 183
Scanning Using the TWAIN Driver
Your printer supports the TWAIN driver for scanning images. The following procedure uses Windows 7 as an
example.
NOTE:
• Ensure that the printer is connected to the computer via the USB cable or to a network.
The following procedure to scan an image uses Microsoft Clip Organizer as an example.
1 Load the document(s) face up with top edge in first into the DADF.
OR
Place a single document face down on the document glass, and close the document cover.
See also:
• "Making Copies From the DADF" on page 169
• "Making Copies From the Document Glass" on page 167
2 Click Start → All Programs → Microsoft Office → Microsoft Office 2010 Tools → Microsoft Clip Organizer.
3 Click File → Add Clips to Organizer → From Scanner or Camera.
4 In the Insert Picture from Scanner or Camera dialog box, under Device, select your device.
5 Click Custom Insert.
6 Select your scanning preferences and click Preview to display the preview image.
NOTE:
• Preview is grayed out and disabled when you select Document Feeder from Scan from.
• The illustration may vary for different operating systems.
7 Select the desired properties from the Image Quality and Image Options tabs.
8 Click Scan to start scanning.
The scanned image file is generated.
184 Scanning
Scanning Using the WIA Driver
Your printer also supports the Windows Image Acquisition (WIA) driver for scanning images. WIA is one of the
standard components provided by Windows XP and later operating systems and works with digital cameras and
scanners. Unlike the TWAIN driver, the WIA driver allows you to scan an image and easily manipulate those images
without using additional software.
NOTE:
• Ensure that the printer is connected to the computer via the USB cable or to a network.
• The Windows Image Acquisition (WIA) driver is supported only on Windows.
3 Click Paint button → From scanner or camera (Click File → From Scanner or Camera for Windows XP,
Windows Server 2003, Windows Server 2008 and Windows Vista).
The Scan using FX DP M355 df (WIA - USB) window appears.
NOTE:
• The illustration may vary for different operating systems.
Scanning 185
5 Select your scanning preferences and click Adjust the quality of the scanned picture to display the
Advanced Properties dialog box.
6 Select the desired properties including brightness and contrast, and then click OK.
7 Click Scan to start scanning.
8 Click Save from the Paint menu.
9 Enter a picture name, and select a file format and destination to save the picture.
1 Load the document(s) face up with top edge in first into the DADF.
OR
Place a single document face down on the document glass, and close the document cover.
See also:
• "Making Copies From the DADF" on page 169
• "Making Copies From the Document Glass" on page 167
2 Click start → Control Panel → Printers and Other Hardware → Scanners and Cameras.
3 Double-click the scanner icon.
The Scanner and Camera Wizard launches.
5 Select your desired type of picture, paper source, and paper size, and click Next.
6 Enter a picture name, select a file format, and specify the desired location to save the scanned document.
7 Click Next to start scanning.
8 Follow the on-screen instructions to edit the picture after it is copied to your computer.
186 Scanning
Using a Scanner on the Network
This section includes:
• "Overview" on page 188
• "Setting a Login Name and a Password (SMB Only)" on page 190
• "Creating a Shared Folder (SMB Only)" on page 192
• "Setting a Destination Using an Address Book" on page 201
• "Sending the Scanned File on the Network" on page 208
NOTE:
• This feature does not require a network scan driver.
Scanning 187
Overview
The Scan to Server/Computer feature allows you to scan documents and send the scanned document to a network
computer via the FTP or SMB protocol.
Computer
FTP Server
Scan
Using FTP
You can select the kind of server and specify a destination to store the scanned document with the CentreWare
Internet Services or Address Book Editor.
The following items are required to use the Scan to Server/Computer feature.
• Using SMB
To transfer data via SMB, your computer must run on one of the following operating systems that includes
folder sharing.
NOTE:
• Windows Server 2003, Windows XP, Mac OS X 10.3/10.4/10.5 support IPv4 only.
• For Mac OS X, a shared user account is required.
• Windows XP
FTP service of Microsoft Internet Information Services 5.1
• Windows Server 2003
FTP service of Microsoft Internet Information Services 6.0
• Windows Vista, Windows Server 2008
FTP service of Microsoft Internet Information Services 7.0
• Windows 7, Windows Server 2008 R2
FTP service of Microsoft Internet Information Services 7.5
188 Scanning
• Mac OS X 10.3/10.4/10.5/10.6/10.7
FTP service of Mac OS X
For information on how to configure the FTP service, contact your system administrator.
• For SMB:
"Setting a Login Name and a Password (SMB Only)" on page 190
• For FTP:
"Setting a Destination Using an Address Book" on page 201
Scanning 189
Setting a Login Name and a Password (SMB Only)
The Scan to Computer/Server feature requires a user login account with a valid and non-empty password for
authentication. Confirm a login user name and password.
If you do not use a password for your user login, you need to create a password on your User Login Account with the
following procedure.
190 Scanning
• For Windows Server 2008:
1 Click Start → Administrative Tools → Computer Management.
2 Click Local Users and Groups.
3 Double-click Users.
4 Right-click your account, and then select Set Password.
NOTE:
• When an alert message appears, confirm the message and then click Proceed.
Scanning 191
Creating a Shared Folder (SMB Only)
Share a folder to store the scanned document using the following procedure.
NOTE:
• When the following screen appears, click If you understand the security risks but want to share files without
running the wizard, click here, then select Just enable file sharing, and then click OK.
192 Scanning
5 Select Allow network users to change my files.
6 Click Apply, and then click OK.
NOTE:
• To add sub-folders, create new folders in the shared folder you have created.
Example: Folder name: MyShare, Second-level folder name: MyPic, Third-level folder name: John
You should now see MyShare\MyPic\John in your directory.
After you created a folder, go to "Setting a Destination Using an Address Book" on page 201.
3 Click the View tab, and then deselect the Use simple file sharing (Recommended) check box.
Scanning 193
4 Click OK, and then close the window.
5 Right-click the folder, and then select Properties.
6 Click the Sharing tab, and then select Share this folder.
7 Enter a shared name in the Share name box.
NOTE:
• Write down this shared name because you will use this name in the next setting procedure.
194 Scanning
11 Click OK.
12 Click the user login name that you have just entered. Select the Full Control check box. This will grant you
permission to send the document into this folder.
NOTE:
• Do not use Everyone as the user login name.
13 Click OK.
14 Click Apply, and then click OK.
NOTE:
• To add sub-folders, create new folders in the shared folder you have created.
Example: Folder name: MyShare, Second-level folder name: MyPic, Third-level folder name: John
You should now see MyShare\MyPic\John in your directory.
After you created a folder, go to "Setting a Destination Using an Address Book" on page 201.
Scanning 195
• For Windows Server 2003
1 Create a folder in the desired directory on your computer (Example of folder name: MyShare).
2 Right-click the folder, and then select Properties.
3 Click the Sharing tab, and then select Share this folder.
196 Scanning
8 Click OK.
9 Click the user login name that you have just entered. Select the Full Control check box. This will grant you
permission to send the document into this folder.
NOTE:
• Do not use Everyone as the user login name.
10 Click OK.
11 Configure other settings as necessary, and then click Apply and click OK.
NOTE:
• To add sub-folders, create new folders in the shared folder you have created.
Example: Folder name: MyShare, Second-level folder name: MyPic, Third-level folder name: John
You should now see MyShare\MyPic\John in your directory.
After you created a folder, go to "Setting a Destination Using an Address Book" on page 201.
Scanning 197
• For Windows Vista, Windows 7, Windows Server 2008, Windows
Server 2008 R2
1 Create a folder in the desired directory on your computer (Example of folder name: MyShare).
2 Right-click the folder, and then select Properties.
198 Scanning
6 Click Permissions to create a write permission for this folder.
7 Click Add.
8 Search user login name by clicking Advanced, or enter the user login name in the Enter the object names to
select box and click Check Names to confirm (Example of user login name: MySelf).
9 Click OK.
10 Click the user login name that you have just entered. Select the Full Control check box. This will grant you
permission to send the document into this folder.
NOTE:
• Do not use Everyone as the user login name.
11 Click OK.
12 Click OK to exit the Advanced Sharing dialog box.
13 Click Close.
NOTE:
• To add sub-folders, create new folders in the shared folder you have created.
Example: Folder name: MyShare, Second-level folder name: MyPic, Third-level folder name: John
You should now see MyShare\MyPic\John in your directory.
After you created a folder, go to "Setting a Destination Using an Address Book" on page 201.
Scanning 199
• For Mac OS X 10.3/10.4:
1 Select Home from the Go menu.
2 Double-click Public.
3 Create a folder (Example of folder name: MyShare).
NOTE:
• Write down this shared name because you will use this name in the next setting procedure.
2 Select the created folder, and then select Get Info from the File menu.
3 Select the Shared Folder (Shared folder for Mac OS X 10.6) check box, and then close the window.
4 Open System Preferences, and then click Sharing.
5 Select the File Sharing check box, and then click Options.
6 Select the Share Files and folders using SMB (Share files and folders using SMB (Windows) for Mac OS
X 10.6) check box and your account name.
200 Scanning
Setting a Destination Using an Address Book
You can configure the printer settings to use the Scan to Server/Computer feature with the CentreWare Internet
Services or Address Book Editor.
The following procedure uses Windows 7 as an example.
Before beginning to setup a destination, make sure you have the IP addresses you need such as printer and
computer.
2 Type cmd in the text field and click OK. A command prompt window will open.
3 Type ipconfig and press Enter.
4 Write down the IP Address xxx.xxx.xxx.xxx.
Scanning 201
3 Click the Address Book tab.
If user name and password are required, enter the correct user name and password.
NOTE:
• The default user name is "11111", and the default password is "x-admin".
202 Scanning
The Add Network Scan Address page appears.
1
2
3
4
5
6
7
8
1 Name Enter a friendly name that you want to appear on the Computer/Server Address
Book.
2 Server Type Select Computer (SMB) if you store the document in a shared folder of your
computer.
Select Server (FTP) if you use an FTP server.
3 Server Address Enter a server name or IP address of your computer or the FTP server that you
have shared out.
The following are examples:
• For Computer (SMB):
Server name: myhost
IP address: 192.168.1.100
• For Server (FTP):
Server name: myhost.example.com
(myhost: host name, example.com: domain name)
IP address: 192.168.1.100
4 Server Port Number Enter the port number. If you are unsure, you can enter the default value of 139 for
SMB and 21 for FTP.
5 Login Name Enter the user account name that has access to the shared folder on your computer
or FTP server.
6 Login Password Enter the password corresponding to the above login name.
NOTE:
• Empty password is not valid in the Scan to Computer feature. Ensure that you
have a valid password for the user login account. (See "Setting a Login Name
and a Password (SMB Only)" on page 190 for details on how to add a password
in your user login account.)
7 Re-enter Password Re-enter your password.
Scanning 203
8 Share Name For Computer (SMB) only.
On the Windows operating system, enter the share name of the folder to store the
scanned document on the recipient computer.
On the Mac OS X, enter the folder name to store the scanned document on the
recipient computer.
9 Server Path For Computer (SMB)
To store the scanned document in the shared folder directly without creating any
subfolder, leave the space blank.
To store the scanned document in the folder you created under the shared folder,
enter the path as following.
Example: Share Folder name: MyShare, Second-level folder name: MyPic,
Third-level folder name: John
You should now see MyShare\Mypic\John in your directory.
MyPic
John
In this case, enter the following item.
Server Path: \MyPic\John
For Server (FTP)
Enter the server path to store the scanned document.
After you configured settings, go to "Sending the Scanned File on the Network" on page 208.
204 Scanning
Using Address Book Editor
The following procedure uses Windows 7 as an example.
1 Click Start → All Programs → Fuji Xerox → DocuPrint M355 df → Address Book Editor.
The Select Device window appears.
NOTE:
• If the Address Book Editor window appears, go to step 4.
Scanning 205
The Server Address dialog box appears.
1
2
3
5
6
7
8
9
10
1 Name Enter a friendly name that you want to appear on the address book.
2 Server Type Select Computer (SMB) if you store the document in a shared folder of your
computer.
Select Server (FTP) if you use an FTP server.
3 Computer Settings Clicking this button opens the wizard screen which guides you through several
wizard steps.
When you complete the steps in the wizard, the settings for Server Address are
automatically configured. For details, click the Help button.
4 Server Name / IP Enter a server name or IP address of your computer or the FTP server that you
Address have shared out.
The following are examples:
• For Computer (SMB):
Server name: myhost
IP address: 192.168.1.100
• For Server (FTP):
Server name: myhost.example.com
(myhost: host name, example.com: domain name)
IP address: 192.168.1.100
5 Share Name Enter the name of the shared folder on the recipient computer. For SMB only.
206 Scanning
6 Path For Computer (SMB)
To store the scanned document in the shared folder directly without creating any
subfolder, leave the space blank.
To store the scanned document in the folder you created under the shared folder,
enter the path as following.
Example: Share Folder name: MyShare, Second-level folder name: MyPic,
Third-level folder name: John
You should now see MyShare\MyPic\John in your directory.
MyPic
John
In this case, enter the following item.
Path: \MyPic\John
For Server (FTP)
Enter the path to store the scanned document.
7 Login Name Enter the user account name that has access to the shared folder on your computer
or FTP server.
8 Login Password Enter the password corresponding to the above login name.
NOTE:
• Empty password is not valid in the Scan to Computer feature. Ensure that you
have a valid password for the user login account. (See "Setting a Login Name
and a Password (SMB Only)" on page 190 for details on how to add a password
in your user login account).
9 Confirm Login Re-enter your password.
Password
10 Port Number Enter the port number. If you are unsure, you can enter the default value of 139 for
SMB and 21 for FTP.
After you configured settings, go to "Sending the Scanned File on the Network" on page 208.
Scanning 207
Sending the Scanned File on the Network
1 Load the document(s) face up with top edge in first into the DADF.
OR
Place a single document face down on the document glass, and close the document cover.
See also:
• "Making Copies From the DADF" on page 169
• "Making Copies From the Document Glass" on page 167
5 Select Computer (Network) or Server (FTP), or Search Address Book, and then press the
button.
• Computer (Network): Stores the scanned image on the computer by using the SMB protocol.
• Server (FTP): Stores the scanned image on the server by using the FTP protocol.
• Search Address Book: Select the server address registered in Address Book.
6 Select the destination to store the scanned file in, and then press the button.
208 Scanning
Scanning to a USB Storage Device
Procedures
To store the scanned images to a USB storage device:
NOTE:
• If you insert a USB storage device to the front USB port first, the USB Memory screen may appear. In this case, select Scan
to USB Memory, and proceed to step 5.
1 Load the document(s) face up with top edge in first into the DADF.
OR
Place a single document face down on the document glass, and close the document cover.
See also:
• "Making Copies From the DADF" on page 169
• "Making Copies From the Document Glass" on page 167
3 Insert a USB storage device into the front USB port of the printer.
5 If you want to save the scanned data to a folder on the USB storage device, select the desired folder to save
the scanned data, and then press the button.
NOTE:
• The default saving location is the root directory of the USB storage device.
• You can select any folder in the USB storage device but cannot create a new folder in this step. You should always
create a new folder before connecting the memory to the printer.
Scanning 209
6 Configure the scanning settings as necessary.
7 Press the (Start) button to begin scanning the document.
210 Scanning
Sending an E-Mail with the Scanned Image
To send an e-mail attached with the scanned image from your printer, follow the steps below:
• Set up the E-mail address book through the CentreWare Internet Services. See "Registering a New E-Mail
Address" on page 211 for more details.
E-Mail Settings
1 From the CentreWare Internet Services, click Properties.
2 Click E-mail.
Scanning 211
3 Click the Address Book tab.
If user name and password are required, enter the correct user name and password.
NOTE:
• The default user name is "11111", and the default password is "x-admin".
6 Enter a name in the Name field and e-mail address in the E-mail Address field.
212 Scanning
Sending an E-mail with the Scanned File
1 Load the document(s) face up with top edge in first into the DADF.
OR
Place a single document face down on the document glass, and close the document cover.
See also:
• "Making Copies From the DADF" on page 169
• "Making Copies From the Document Glass" on page 167
5 Select the setting listed below, and then press the button.
• Keypad: Enter the e-mail address directly and then press the button.
• Address Book: Select the e-mail address registered in the E-mail address book, and then press the
button.
• Email Group: Select the e-mail group registered in the E-mail Groups, and then press the button.
• Search Local Address Book: Searches for an e-mail address from the local Address Book.
• Search Server Address Book: Searches for an e-mail address on the LDAP server. This item is
displayed when Server Address Book in the System Settings menu is set to On.
NOTE:
• Users need to be registered in the E-mail address book before you can select Address Book on the operator panel.
Scanning 213
Adjusting Scanning Options
This section includes:
• "Adjusting the Default Scan Settings" on page 214
• "Changing the Scan Settings for an Individual Job" on page 216
5 Change the color setting to Black & White, Grayscale or Color, and then press the button.
214 Scanning
Setting the Scan Resolution
You may want to change the scan resolution depending on the way you plan to use the scanned image. Scan
resolution affects both the size and image quality of the scanned image file. The higher the scan resolution, the
larger the file size.
To select the scan resolution:
5 Select one of the following options, and then press the button:
• 200 x 200 dpi: Produces the lowest resolution and smallest file size. (factory default)
• 300 x 300 dpi: Produces medium resolution and a medium file size.
• 400 x 400 dpi: Produces high resolution and a large file size.
• 600 x 600 dpi: Produces the highest resolution and largest file size.
NOTE:
• If you are running on standard memory (less than 512 MB), the scanning resolution of color push scan (Scan to Email,
Scan to FTP, Scan to SMB, Scan to USB Memory) and WSD Scan (any color mode) will be limited to 300 dpi.
5 Select a specific paper size to determine the area to be scanned, and then press the button.
The factory default setting is A4 (210 x 297 mm).
Scanning 215
Changing the Scan Settings for an Individual Job
To temporarily change a scan setting when emailing the scanned image:
216 Scanning
Scanner Connection Tool
You can check the IP address of the printer or set the password using the Scanner Connection Tool. The following
procedure uses Windows 7 as an example.
To open the Scanner Connection Tool:
Click Start → All Programs → Fuji Xerox → DocuPrint M355 df → Scanner Connection Tool.
IP Address Settings
In the IP Address Settings tab, you can check the IP address that is set for your scanner or change the scanner
selection.
• IP Address
Enter the IP address.
• Search for all scanners on the network (Windows only)
Searches scanners in your network.
• Scanner List
Displays a list of scanners that are detected.
• Search again
Searches the scanners in your network.
• Search Criteria (Windows only)
Displays the Search Criteria dialog box for setting the search condition.
Scanning 217
Search Criteria Dialog Box (Windows only)
• Broadcast address
Enter the subnet address.
• IPv4: Broadcast Address such as 192.168.1.255
• IPv6: Multicast Address such as ff02::1
• Search Time
Specify a time period for searching a scanner.
• Community Name
Enter the SNMPv1/v2 community name. The default community name is public.
Password Settings
In the Password Settings tab, you can enter the password that is set for your scanner to access from your
computer to the printer.
218 Scanning
8
Faxing
NOTE:
• If the Service Lock setting for Fax is set to Password Locked, you need to enter the four digit password to use the fax
function. If the Service Lock setting for Fax is set to Locked, the fax function is disabled. For details, see "Service Lock"
on page 289.
• If the Panel Lock Set is set to Enable, you need to enter the four digit password to enter the Admin Menu menu.
This chapter includes:
• "Connecting the Telephone Line" on page 220
• "Configuring Fax Initial Settings" on page 221
• "Sending a Fax" on page 225
• "Sending a Delayed Fax" on page 231
• "Sending a Fax from the Driver (Direct Fax)" on page 232
• "Receiving a Fax" on page 235
• "Automatic Dialing" on page 238
• "Address Book" on page 242
• "Other Ways to Fax" on page 243
• "Setting Sounds" on page 245
• "Specifying the Fax Settings Options" on page 246
• "Changing Setting Options" on page 249
• "Printing a Report Page" on page 250
Faxing 219
Connecting the Telephone Line
NOTE:
• Do not connect your printer directly to a DSL (digital subscriber line). This may damage the printer. To use a DSL, you will
need to use an appropriate DSL filter. Contact your service provider for the DSL filter.
1 Plug one end of a telephone line cord into the wall jack connector and the other end into an active wall jack.
2 To connect a telephone and/or answering machine to your printer, plug the telephone or answering machine
line cord into the phone connector ( ).
Phone connector
To an external telephone or
answering machine
220 Faxing
Configuring Fax Initial Settings
This section includes:
• "Specifying the Fax Initial Settings Using the Easy Install Navi (Windows Only)" on page 221
• "Specifying the Fax Initial Settings From the Operator Panel" on page 222
1 Insert the Driver CD Kit provided with the printer in your computer. The Easy Install Navi file launches
automatically.
2 Click Advanced Tools on the Easy Install Navi window. The Advanced Tools window appears.
Faxing 221
3 Click Fax Configuration.
4 Follow the instructions displayed on the screen.
Available settings are:
• Region
• Line Type
• Dial Type
• Receive Mode
• DRPD Pattern
(This setting is available only when a distinctive ring service is installed on your telephone line by your
telephone company.)
• Company Name
• FAX Number
NOTE:
• To make initial settings from the printer operator panel, see "Specifying the Fax Initial Settings From the Operator Panel"
on page 222.
5 Select the region where the printer is used, and then press the button.
222 Faxing
Setting the Printer ID
In most countries, you are required by law to indicate your fax number on any fax you send. The printer ID,
containing your telephone number and name or company name, will be printed at the top of each page sent from
your printer.
5 Select Set Date & Time, and then press the button.
6 Select the desired time zone, and then press the button.
7 Enter the correct date using the number pad, or select the correct date using the or button.
NOTE:
• If you make a mistake while entering numbers, press the C (Clear) button to delete the last digit.
9 Enter the correct time using the number pad, or select the correct time using the or button.
Faxing 223
Changing the Clock Mode
You can set the current time using either the 12-hour or the 24-hour format.
224 Faxing
Sending a Fax
You can fax data from your printer.
This section includes:
• "Loading an Original Document" on page 225
• "Adjusting the Document Resolution" on page 227
• "Adjusting the Document Contrast" on page 227
• "Inserting a Pause" on page 227
• "Sending a Fax From Memory" on page 228
• "Sending a Fax Manually" on page 229
• "Confirming Transmissions" on page 230
• "Automatic Redialing" on page 230
1 Place the document(s) face up on the DADF with the top edge of the documents in first. Then adjust the
document guides to the correct document size.
Faxing 225
To Fax a Document From the Document Glass
Using the document glass, you can load one sheet at a time.
2 Place the document face down on the document glass and align it with the registration guide on the top left
corner of the document glass.
CAUTION:
• Do not apply excessive force to hold thick document on the document glass. It may break the glass and
cause injuries.
226 Faxing
Adjusting the Document Resolution
You can improve the quality of the fax document by adjusting the resolution, especially for the document in
low-quality or containing the photographic image.
NOTE:
• Faxes scanned in the Super Fine mode transmit at the highest resolution supported by the receiving device.
Inserting a Pause
For some telephone systems, it is necessary to dial an access code and listen for a second dial tone. A pause must
be entered in order for the access code to function. For example, enter the access code 9 and then press the
(Redial/Pause) button before entering the telephone number. "-" appears on the LCD panel to indicate when a
pause is entered.
Faxing 227
Sending a Fax From Memory
1 Load the document(s) face up with top edge in first into the DADF.
OR
Place a single document face down on the document glass, and close the document cover.
See also:
• "Loading an Original Document" on page 225
5 Select the desired recipient, and then press the button to select the recipients. Press the button to
confirm.
228 Faxing
Sending a Fax Manually
1 Load the document(s) face up with top edge in first into the DADF.
OR
Place a single document face down on the document glass, and close the document cover.
See also:
• "Loading an Original Document" on page 225
6 Enter the remote fax machine's fax number using the number pad.
You can also select the recipient by using speed dial number or address book.
See also:
• "Automatic Redialing" on page 230
NOTE:
• You can enter a fax number using the ten key, *, and #.
• Pressing the (Redial/Pause) button enables you to enter a pause in the fax number.
• Entering "=" in the fax number enables dial tone detection.
• Entering ":" enables you to switch dialing type from dial pulse (DP) to push button (PB).
Faxing 229
Confirming Transmissions
When the last page of your document has been sent successfully, the printer beeps and returns to the standby
mode.
If something goes wrong while sending your fax, an error message appears on the LCD panel.
If you receive an error message, press the button to clear the message and try to send the document again.
You can set your printer to print a confirmation report automatically after each fax transmission.
See also:
• "Printing a Report Page" on page 250
Automatic Redialing
If the number you have dialed is busy or there is no answer when you send a fax, the printer will automatically redial
the number every minute based on the number set in the redial settings.
To change the time interval between redials and the number of redial attempts, see "Available Fax Settings Options"
on page 246.
NOTE:
• The printer will not automatically redial a number that was busy when the number was manually entered.
230 Faxing
Sending a Delayed Fax
The Delayed Start mode can be used to save scanned documents for transmission at a specified time to take
advantage of lower long distance rates.
1 Load the document(s) face up with top edge in first into the DADF.
OR
Place a single document face down on the document glass, and close the document cover.
See also:
• "Loading an Original Document" on page 225
6 Enter the start time using the number pad or select the start time using the or button, and then press the
button.
9 Enter the number of the remote machine using the number pad, and then press the button.
You can also use speed or group dial numbers.
See also:
• "Automatic Dialing" on page 238
Faxing 231
Sending a Fax from the Driver (Direct Fax)
You can send a fax directly from the computer running a Microsoft® Windows® operating system or Mac OS® X by
using the driver.
NOTE:
• Only black and white faxes can be sent using Direct Fax.
• The names of the dialog boxes and the buttons may be different from those given in the following procedure depending on the
application you are using.
• For Windows, the fax driver is installed with the PCL 6 driver. (For details, see "Inserting the CD-ROM" on page 86.)
• For Mac OS X, to use this feature, you must install the fax driver. To install the fax driver, run the Driver CD Kit on the Mac OS
X, and then double-click FX DocuPrint M355 df.dmg in the MacOSX folder under the Contents folder, and then follow the
on-screen instructions to install the fax driver.
For Mac OS X:
232 Faxing
4 Specify the fax settings. For more information, see the Help of the driver.
NOTE:
• The settings done here are only applied to a single fax job.
For Windows:
For Mac OS X:
Faxing 233
5 For Windows, click OK to close the Printing Preferences dialog box, and then click Print.
The Recipient Setting dialog box appears.
For Mac OS X, click Print. The Set / Check Fax Transmission dialog box appears.
For Windows:
For Mac OS X:
6 Specify the destination for the recipient in one of the following ways. For details on how to specify the
destination, see the Help of the driver.
a Enter the name and fax number directly.
b Select a fax number from the address book.
• Look Up Address Book: Displays a list of fax numbers that are saved in the file specified for My
Address Book file.
• Import and add file (Windows only): Allows you to select a source file such as a CSV file, WAB file,
MAPI, or a LDAP server. (For details on LDAP server, see "Server Phone Book" on page 281.)
NOTE:
• Enter the password in Passcode in Windows or Password in Mac OS X in the Authorization area before sending a fax
if the Fax service is locked with a password.
234 Faxing
Receiving a Fax
This section includes:
• "About Receiving Modes" on page 235
• "Loading Paper for Receiving Faxes" on page 235
• "Receiving a Fax Automatically in the FAX Mode" on page 235
• "Receiving a Fax Manually in the TEL Mode" on page 235
• "Receiving a Fax Automatically in the TEL/FAX Mode or Ans/FAX Mode" on page 236
• "Receiving a Fax Manually Using an External Telephone" on page 236
• "Receiving Faxes Using the DRPD Mode" on page 236
• "Receiving Faxes in the Memory" on page 236
• "Polling Receive" on page 237
See also:
• "Receiving a Fax Manually Using an External Telephone" on page 236
See also:
• "Loading Print Media" on page 131
• "Setting Paper Sizes and Types" on page 141
Faxing 235
Receiving a Fax Automatically in the TEL/FAX Mode or
Ans/FAX Mode
To use the TEL/FAX Mode or Ans/FAX Mode, you must connect an external telephone to the phone connector ( )
on the rear of your printer.
If the caller leaves a message, the answering machine stores the message as it would normally. If your printer
detects a fax tone on the line, it automatically starts to receive a fax.
NOTE:
• If you have set your printer to Ans/FAX Mode and your answering machine is turned off, or no answering machine is
connected to your printer, your printer will automatically go into the FAX Mode after a predefined time.
6 Reboot the printer by turning the power switch off and then on again.
To receive faxes in the DRPD, you need to set the menu to DRPD. For details, see "Available Fax Settings
Options" on page 246.
236 Faxing
Polling Receive
You can receive faxes from the remote fax machine when you want to receive it.
4 Enter the number of the remote machine using the number pad, and then press the button.
NOTE:
• For information on how to enter the fax number of the remote machine, see "Sending a Fax From Memory" on page 228
or "Sending a Fax Manually" on page 229.
Faxing 237
Automatic Dialing
This section includes:
• "Speed Dialing" on page 238
• "Setting Speed Dial" on page 238
• "Sending a Fax Using Speed Dial" on page 239
• "Group Dialing" on page 240
• "Setting Group Dial" on page 240
• "Editing Group Dial" on page 240
• "Sending a Fax Using Group Dialing (Multi-address Transmission)" on page 241
• "Printing a Fax Address Book List" on page 241
Speed Dialing
You can store up to 200 frequently dialed numbers in speed dial locations (001–200).
When the speed dial job specified in the delayed fax or redial exists, you cannot change the speed dial number from
the operator panel or CentreWare Internet Services.
5 Select the desired speed dial number between 001 and 200, and then press the button.
9 Enter the number you want to store using the number pad, and then press the button.
To insert a pause between numbers, press the (Redial/Pause) button. "-" appears on the LCD panel.
238 Faxing
Sending a Fax Using Speed Dial
1 Load the document(s) face up with top edge in first into the DADF.
OR
Place a single document face down on the document glass, and close the document cover.
See also:
• "Loading an Original Document" on page 225
2 To enter the speed dial number, do one of the followings after pressing the (Fax) button:
• Select Fax to, and then press the button. Select Speed Dial, and then press the button.
• Press the (Speed Dial) button.
3 Enter the speed dial number between 001 and 200 using the number pad, and then press the button.
The corresponding entry's name briefly displays on the LCD panel. To confirm the name again, press the
button.
Faxing 239
Group Dialing
If you frequently send the same document to several destinations, you can create a group of these destinations and
set them under a one-digit group dial location. This enables you to use a group dial number setting to send the same
document to all the destinations in the group.
NOTE:
• You cannot include one group dial number within another group dial number.
5 Select the desired group dial number between 01 and 06, and then press the button.
9 Select the desired speed dial numbers, and then press the button to confirm.
5 Select the group dial number that you want to edit, and then press the button.
240 Faxing
b Select the speed dial number that you want to edit, and then select or deselect the speed dial number.
Press the button.
c Select Apply Settings, and then press the button.
d Select Start, and then press the button.
To delete the group dial:
a Press the C (Clear) button.
b Select Start, and then press the button.
NOTE:
• When you delete the last speed dial in a group, the group itself is not deleted.
7 If you want to edit another group dial number, repeat steps 5 and 6.
To return to the top level of the System menu, press the CA (Clear All) button.
Faxing 241
Address Book
You can select the registered phone numbers from the address books.
1 Load the document(s) face up with top edge in first into the DADF.
OR
Place a single document face down on the document glass, and close the document cover.
For details about loading a document, see "Loading an Original Document" on page 225.
242 Faxing
Other Ways to Fax
This section includes:
• "Using the Secure Receiving Mode" on page 243
• "Using an Answering Machine" on page 244
• "Using a Computer Modem" on page 244
7 Enter a four-digit password using the number pad, and then press the button.
To return to the top level of the System menu, press the CA (Clear All) button.
When a fax is received in the secure receiving mode, your printer stores it into memory and the Active Jobs
screen displays Secure Receive to let you know that there is a fax stored.
To print received documents:
1 Access the SecureReceiveSet menu by following steps from 1 to 5 in "To turn the secure receiving mode
on:" on page 243.
Faxing 243
Using an Answering Machine
Line
To the Telephone Answering Device Phone
wall jack Printer
You can connect a telephone answering device (TAD) directly to the rear of your printer as shown above.
• Set your printer to the Ans/FAX Mode and set Auto Ans. Ans/FAX to specify the time for the TAD.
• When the TAD picks up the call, the printer monitors and takes the line if fax tones are received and then starts
receiving the fax.
• If the answering device is off, the printer automatically goes into the FAX Mode after the ring tone sounds for a
predefined time.
• If you answer the call and hear fax tones, the printer will answer the fax call if you
→ Set OnHook to On (you can hear voice or fax tones from the remote machine), and then press the (Start)
button and hang up the receiver.
OR
→ Press the two-digit remote receive code and hang up the receiver.
Line
If you want to use your computer modem for faxing or for a dial-up internet connection, connect the computer
modem directly to the rear of your printer with the TAD as shown above.
• Set your printer to the Ans/FAX Mode and set Auto Ans. Ans/FAX to specify the time for the TAD.
• Turn off the computer modem's Fax Receive feature.
• Do not use the computer modem if your printer is sending or receiving a fax.
• Follow the instructions provided with your computer modem and fax application to fax via the computer
modem.
244 Faxing
Setting Sounds
This section includes:
• "Speaker Volume" on page 245
• "Ringer Volume" on page 245
Speaker Volume
1 Press the (System) button.
6 Reboot the printer by turning the power switch off and then on.
Ringer Volume
1 Press the (System) button.
6 Reboot the printer by turning the power switch off and then on.
Faxing 245
Specifying the Fax Settings Options
This section includes:
• "Changing the Fax Settings Options" on page 246
• "Available Fax Settings Options" on page 246
4 Select the desired menu item, and then press the button.
5 Select the desired setting or enter the value using the number pad.
6 Press the button to save the selection.
7 Ensure that the message This Setting Becomes Effective after Restart appears, and then press
any button.
Option Description
Ans Select TEL Mode Automatic fax reception is turned off. You can receive a fax by picking up the
handset of the external telephone and then pressing the remote receive
code, or by setting OnHook to On (you can hear voice or fax tones from the
remote machine) and then pressing the (Start) button.
FAX Mode* Automatically receives faxes.
TEL/FAX Mode When the printer receives an incoming fax, the external telephone rings for
the time specified in Auto Ans. TEL/FAX, and then the printer
automatically receives a fax. If an incoming call is not a fax, the printer beeps
from the internal speaker indicating that the call is a telephone call.
Ans/FAX Mode The printer can share a telephone line with an answering machine. In this
mode, the printer will monitor the fax signal and pick up the line if there are
fax tones.
DRPD Mode Before using the Distinctive Ring Pattern Detection (DRPD) option, distinctive
ring service must be installed on your telephone line by the telephone
company. After the telephone company has provided a separate number for
faxing with a distinctive ring pattern, configure the fax setup to monitor for that
specific ring pattern.
Auto Answer Fax Sets the interval at which the printer goes into the fax receive mode after
receiving an incoming call. The interval can be specified within the range of 0
to 255 seconds. The default is 0 second.
Auto Ans. TEL/FAX Sets the interval at which the printer goes into the fax receive mode after the
external telephone receives an incoming call. The interval can be specified
within the range of 0 to 255 seconds. The default is 6 seconds.
Auto Ans. Ans/FAX Sets the interval at which the printer goes into the fax receive mode after the
external answering machine receives an incoming call. The interval can be
specified within the range of 0 to 255 seconds. The default is 21 seconds.
Line Monitor Sets the volume of the line monitor, which audibly monitors a transmission
through the internal speaker until a connection is made.
246 Faxing
Option Description
Ring Tone Volume Sets the volume of the ring tone, which indicates that an incoming call is a
telephone call through the internal speaker when Ans Select is set to
TEL/FAX Mode.
Line Type You can select the default line type.
• PSTN
• PBX
Dialing Type You can select the dialing type.
• PB
• DP (10PPS)
• DP (20PPS)
Interval Timer You can specify the interval between transmission attempts within the range
of 3 to 255 seconds. The default is 8 seconds.
Number of Redial You can specify the number of redial attempts to make when the destination
fax number is busy, within the range of 0 to 9. If you enter 0, the printer will
not redial.
Redial Interval Your printer can automatically redial a remote fax machine if it was busy.
Intervals from 1–15 minutes can be entered.
Junk Fax Filter You can reject faxes sent from unwanted stations. The system only accepts
faxes from the remote stations registered in the speed dial. This feature is
useful for blocking any unwanted faxes.
Select Off to turn the feature off. Anybody can send you a fax.
Select On to turn the feature on.
Remote Receive You can receive a fax by pressing the remote receive code on the external
telephone after picking up the handset of the telephone.
Remote Rcv Tone You can specify the tone when Remote Receive is set to On.
Send Header Prints the sender’s information on the header of faxes.
Select Off to turn this feature off.
Select On to turn this feature on.
Note that if United States is selected for the setting of Region, this option
does not appear on the menu. The setting is fixed to On and cannot be
changed.
For information on the region setting, see "Setting Your Region" on page 222.
Company Name Specifies the sender’s name to be printed on the header of faxes.
Your Fax Number Specifies the fax number of the printer, which will be printed on the header of
faxes. This feature is available when you set Send Header to On. The
number specified in Your Fax Number is used in the printer ID.
Fax Cover Page You can set whether to attach a cover page to faxes when sending faxes.
DRPD Pattern Before using the Distinctive Ring Pattern Detection (DRPD) option, distinctive
ring service must be installed on your telephone line by the telephone
company. After the telephone company has provided a separate number for
faxing with a distinctive ring pattern, configure the fax setup to monitor for that
specific ring pattern.
2-Sided Print You can set whether to make duplex print when you print faxes.
Select Off to print faxes on one side of a sheet of paper.
Select On to print faxes on both sides of a sheet of paper.
Sent Fax Fwd You can set your printer to forward incoming faxes to another fax number.
When a fax arrives at your printer, it is stored in the memory. Then, the printer
dials the fax number that you have specified and sends the fax.
Select Off not to forward incoming faxes.
Select Forward to forward incoming faxes without printing. If an error occurs
during forwarding a received fax, the printer prints the fax.
Select Print & Forward to forward and print incoming faxes.
Fwd. Settings Num You enter the fax number of the destination to which incoming faxes will be
forwarded.
Prefix Dial You can specify whether or not to set a prefix dial number.
Faxing 247
Option Description
Prefix Dial Num You can set a prefix dial number of up to five digits. This number dials before
any auto dial number is started. It is useful for accessing the Private
Automatic Branch Exchange (PBX).
Discard Size When receiving a document as long as or longer than the paper installed in
your printer, you can set the printer to discard any excess at the bottom of the
page. If the received page is outside the margin you set, it will print on two
sheets of paper at the actual size. When the document is within the margin
and Discard Size is set to Auto Reduction, the printer reduces the
document to fit it onto the appropriate sized paper and discard does not
occur. If Discard Size is set to other than Auto Reduction, the data
within the margin will be discarded.
ECM You can set whether to enable or disable the ECM (Error Correction Mode).
Extel Hook Thresh You can select the external telephone hook detection threshold for the
condition in which a telephone line is not being used.
Modem Speed You can set the modem speed.
Display Manual Fax Recipients To set whether to display the fax number of the recipient when manually
sending a fax.
Region You can select the region where the printer is used.
You can change this setting when:
• No jobs in operation
• No fax jobs waiting in the memory
Fax Activity You can set whether to automatically print a fax activity report after every 50
incoming and outgoing fax communications.
Fax Transmit You can set whether to print a transmission result after a fax transmission.
Fax Broadcast You can set whether to print a transmission result after a fax broadcast to
multiple locations.
Fax Protocol You can set whether to print the protocol monitor report after a fax
transmission to monitor fax protocol problems.
• Prefix Dial
NOTE:
• Prefix Dial supports only the environment where you send a fax to the external line number. To use Prefix Dial, you must do
the following from the operator panel.
9 Enter an up-to-five-digit prefix number from 0–9, *, and #, and then press the button.
10 Reboot the printer by turning the power switch off and then on.
248 Faxing
Changing Setting Options
1 Press the (System) button.
4 Select the desired menu item, and then press the button.
5 Select the desired setting or enter the value using the number pad, and then press the button.
To return to the top level of the System menu, press the CA (Clear All) button.
Faxing 249
Printing a Report Page
The following reports may be useful when you use the fax:
• Fax Address Book
This list shows all the fax numbers currently stored in the memory of your printer as speed dial numbers.
You can print this Fax Address Book list from the operator panel. (For details, see also "Printing a Fax Address
Book List" on page 241.)
• Email Address Book
This list shows all the e-mail addresses currently stored in the memory of your printer as Email Address Book
information.
• Fax Activity
This report shows information about the faxes you recently received or sent.
• Fax Pending
This list shows the status of pending faxes. You may print this list to confirm your changes after changing any
settings.
Procedures:
3 Select the report or list you want to print, and then press the button.
The selected report or list is printed.
250 Faxing
9
Using the Operator Panel Menus and
Keypad
Report / List
Use the Report / List menu to print various types of reports and lists.
System Settings
Purpose:
To print a list of the current user default values, the installed options, the amount of installed print memory, and the
status of printer supplies.
Panel Settings
Purpose:
To print a detailed list of all the settings on the operator panel menus.
PS Fonts List
Purpose:
To print a sample of the available PS fonts.
Job History
Purpose:
To print a detailed list of the print, copy, fax, or scan jobs that have been processed. This list contains the last 20
jobs.
Error History
Purpose:
To print a detailed list of paper jams and fatal errors.
Demo Page
Purpose:
To print a test page.
Protocol Monitor
Purpose:
To print a detailed list of monitored protocols.
Server Address
Purpose:
To print the list of all server addresses stored as Server Address information.
Fax Activity
Purpose:
To print the report of faxes you recently received or sent.
Fax Pending
Purpose:
To print the list of status of pending faxes.
Stored Documents
NOTE:
• Stored Documents feature is available only when the optional 512MB memory is installed on the printer and RAM Disk under
System Settings is enabled.
Purpose:
To print a list of all files stored for Secure Print and Sample Print in the RAM disk.
*1
This item always shows 0 on your printer.
Admin Menu
Use the Admin Menu menu to configure a variety of printer features.
Phone Book
Use the Phone Book menu to configure the speed dial and group dial settings.
• Speed Dial
Purpose:
To store up to 200 frequently dialed numbers in speed dial locations.
• Group Dial
Purpose:
To create a group of fax destinations and register it under a two-digit dial code. Up to six group dial codes can be
registered.
PCL Settings
Use the PCL Settings menu to change printer settings that only affect jobs using the PCL emulation printer
language.
NOTE:
• Values marked by an asterisk (*) are the factory default menu settings.
• Paper Tray
Purpose:
To specify the default paper tray.
Values:
Auto*
Bypass Tray
Tray 1
Tray 2*1
*1 Tray 2 is available only when the optional 250 sheet feeder is installed.
mm series
*1
The default for Output Size varies depending on region-specific factory.
inch series
*1
The default for Output Size varies depending on region-specific factory.
NOTE:
• Selecting New Custom Size for the paper size prompts you to enter a custom length and width.
Portrait* Prints text and graphics parallel to the short edge of the paper.
Landscape Prints text and graphics parallel to the long edge of the paper.
• 2-Sided
Purpose:
To specify whether to print on both sides of a sheet of paper.
Values:
2-Sided Print 1-Sided* Does not print on both sides of a sheet of paper.
2-Sided Prints on both sides of a sheet of paper.
Binding Edge Long Edge Flip* Prints on both sides of a sheet of paper to be bound by long edge.
Short Edge Flip Prints on both sides of a sheet of paper to be bound by short edge.
• Font
Purpose:
To specify the default font from the fonts registered in the printer.
Values:
• Font Size
Purpose:
To specify the font size for scalable typographic fonts, within the range of 4.00 to 50.00. The default is 12.00.
Font size refers to the height of the characters in the font. One point equals approximately 1/72 of an inch.
NOTE:
• The Font Size menu is only displayed for typographic fonts.
• Font Pitch
Purpose:
To specify the font pitch for scalable mono spaced fonts, within the range of 6.00 to 24.00. The default is 10.00.
Font pitch refers to the number of fixed-space characters in a horizontal inch of type. For nonscheduled mono
spaced fonts, the pitch is displayed, but cannot be changed.
NOTE:
• The Font Pitch menu is only displayed for fixed or mono spaced fonts.
• Form Line
Purpose:
To set the number of lines in a page.
Values:
*1
Denotes region-specific factory default values.
The printer sets the amount of space between each line (vertical line spacing) based on the Form Line and
Orientation menu items. Select the correct Form Line and Orientation before changing Form Line.
See also:
• "Orientation" on page 256
• Hex Dump
Purpose:
To help isolate the source of a print job problem. With Hex Dump selected, all data sent to the printer is printed in
hexadecimal and character representation. Control codes are not executed.
Values:
• Draft Mode
Purpose:
To save toner by printing in the draft mode. The print quality is reduced when you print in the draft mode.
Values:
• Line Termination
Purpose:
To add the line termination commands.
Values:
• Ignore FormFeed
Purpose:
To specify whether to ignore blank pages that only contain Form Feed control codes.
Values:
PDF Settings
Use the PDF Settings menu to change printer settings that only affect the PDF jobs.
NOTE:
• Values marked by an asterisk (*) are the factory default menu settings.
• Quantity
Purpose:
To specify the number of copies to print.
Values:
• 2-Sided Print
Purpose:
To specify whether to print on both sides of a sheet of paper.
Values:
• Print Mode
Purpose:
To specify the print mode.
Value:
• PDF Password
Purpose:
To specify the password to print the secure PDF.
Value:
Enter PDF Password Enter the password to print the secure PDF.
• Output Size
Purpose:
To specify the output paper size for PDF.
Values:
*1
The default paper size is displayed.
• Layout
Purpose:
To specify the output layout.
Values:
Auto %*
100% (No Zoom)
Booklet
2 Pages Up
4 Pages Up
PostScript Settings
Use the PostScript Settings menu to change printer settings that only affect jobs using the PostScript®
emulation printer language.
NOTE:
• Values marked by an asterisk (*) are the factory default menu settings.
• PS Error Report
Purpose:
To specify whether to print the contents of PostScript errors. The change becomes effective after the printer is turned
off and then on again.
Values:
NOTE:
• Instructions from the PS driver override the settings specified on the operator panel.
Auto* The tray is selected as the same setting as in the PCL mode.
Select From Tray The tray is selected in a method compatible with regular PostScript printers.
Network Setup
Use the Network Setup menu to change the printer settings affecting jobs sent to the printer through the network.
NOTE:
• Values marked by an asterisk (*) are the factory default menu settings.
• Ethernet
NOTE:
• Ethernet feature is available only when the printer is connected using the wired network.
Purpose:
To specify the communication speed and the duplex settings of Ethernet. The change becomes effective after the
printer is turned off and then on again.
Values:
NOTE:
• Wireless Status feature is available only when the printer is connected using the wireless network.
Purpose:
To confirm the wireless communication status.
Values:
• Wireless Setup
NOTE:
• Wireless Setup feature is available only when the printer is connected using the wireless network.
Purpose:
To configure the wireless network interface. The printer automatically searches and list available access points.
Select one of the access points, and enter a pass phrase or WEP Key to complete the wireless setup. You can also
specify and configure the wireless network manually.
Values:
NOTE:
• WPS Setup feature is available only when the printer is connected using the wireless network.
Purpose:
To configure the wireless setting with the security method of WPS.
Values:
Push Button Control Cancel Cancels the wireless setting with the security method of WPS-PBC.
Start Starts the wireless setting with the security method of WPS-PBC.
PIN Code Start Configures the wireless setting using the PIN code assigned
Configuration automatically by the printer.
Print PIN Code Prints the PIN code. Confirm it when entering PIN assigned to the
printer into your computer.
• Reset Wireless
NOTE:
• Reset Wireless feature is available only when the printer is connected using the wireless network.
Purpose:
To initialize wireless network settings. After executing this function and rebooting the printer, all wireless network
settings are reset to their default values.
Values:
IP Mode Dual Stack* Uses both IPv4 and IPv6 to set the IP address.
IPv4 Uses IPv4 to set the IP address.
IPv6 Uses IPv6 to set the IP address.
* Sets the IP address automatically. A random value in the
IPv4 Get IP Address DHCP / AutoIP
range of 169.254.1.0 to 169.254.254.255 that is not
currently in use on the network is set as the IP address. The
subnet mask is set as 255.255.0.0.
BOOTP Sets the IP address using BOOTP.
RARP Sets the IP address using RARP.
DHCP Sets the IP address using DHCP.
Panel Use this option when you want to set the IP address manually
on the operator panel.
IP Address When an IP address is being set manually, the IP is allocated
to the printer using the format nnn.nnn.nnn.nnn. Each octet
that makes up nnn.nnn.nnn.nnn is a value in the range of 0
to 254. 127 and any value in the range of 224 to 254 cannot
be specified for the first octet of a gateway address.
Subnet Mask When an IP address is being set manually, the subnet mask is
specified using the format nnn.nnn.nnn.nnn. Each octet
that makes up nnn.nnn.nnn.nnn is a value in the range of 0
to 255. 255.255.255.255 cannot be specified as the
subnet mask.
Gateway Address When an IP address is being set manually, the gateway
address is specified using the format nnn.nnn.nnn.nnn.
Each octet that makes up nnn.nnn.nnn.nnn is a value in
the range of 0 to 254. 127 and any value in the range of 224
to 254 cannot be specified for the first octet of a gateway
address.
IPsec*1 Disable Disables IPsec.
*1
IPsec feature is available only when IPsec is enabled on the CentreWare Internet Services.
*1
HTTP-SSL/TLS is available only when a certificate is created using CentreWare Internet Services. For details about creating a
certificate, see the Help on the CentreWare Internet Services.
NOTE:
• IP Filter feature is available only when LPD or Port9100 under Protocols is set to Enable.
Purpose:
To block data received from certain IP addresses through the wired network. You can set up to five IP addresses.
The change becomes effective after the printer is turned off and then on again.
Values:
• IEEE 802.1x
NOTE:
• IEEE 802.1x feature is available only when the printer is connected using LAN cable and the IEEE 802.1x authentication is
enabled using CentreWare Internet Services. For details about setting IEEE 802.1x, see the Help on the CentreWare Internet
Services.
Purpose:
To disable IEEE 802.1x authentication. The change becomes effective after the printer is turned off and then on
again.
Value:
• Initialize NVM
Purpose:
To initialize wired network data stored in non-volatile memory (NVM). After executing this function and rebooting the
printer, all wired network settings are reset to their default values.
Values:
Cancel* Does not initialize the wired network data stored in NVM.
Start Initializes the wired network data stored in NVM.
• Adobe Protocol
Purpose:
To specify PostScript communication protocol for a parallel interface, you can configure the Adobe Protocol settings
for the wired network. The change becomes effective after the printer is turned off and then on again.
Values:
• Ans Select
Purpose:
To select the default fax receiving mode.
Values:
TEL Mode Automatic fax reception is turned off. You can receive a fax by picking
up the handset of the external phone and then pressing the remote
receive code, or by setting OnHook to On (you can hear voice or fax
tones from the remote machine) and then pressing (Start) button.
For details about Manual Receive, see "Receiving a Fax Manually in
the TEL Mode" on page 235.
FAX Mode* Automatically receives faxes.
TEL/FAX Mode When the printer receives an incoming fax, the external telephone
rings for the time specified in Auto Ans. Tel/Fax, and then the
printer automatically receives a fax. If an incoming call is not a fax,
the printer beeps from the internal speaker indicating that the call is a
telephone call.
Ans/FAX Mode The printer can share a telephone line with an answering machine. In
this mode, the printer will monitor the fax signal and pick up the line if
there are fax tones. If the phone communication in your region is
serial, this mode is not supported.
DRPD Mode Before using the Distinctive Ring Pattern Detection (DRPD) option, a
distinctive ring service must be installed on your telephone line by the
telephone company. After the telephone company has provided a
separate number for faxing with a distinctive ring pattern, configure
the fax setup to monitor for that specific ring pattern.
• Line Type
Purpose:
To select the default line type.
Values:
• Dialing Type
Purpose:
To select the dialing type.
Values:
• Interval Timer
Purpose:
To specify the interval between transmission attempts within the range of 3 to 255 seconds. The default is 8
seconds.
• Number of Redial
Purpose:
To specify the number of redial attempts to make when the destination fax number is busy, within the range of 0 to 9.
If you enter 0, the printer will not redial. The default is 3.
• Remote Receive
Purpose:
To receive a fax by pressing a remote receive code on the external telephone after picking up the handset of the
telephone.
Values:
Off* Does not receive a fax by pressing a remote receive code on the
external telephone.
On Receives a fax by pressing a remote receive code on the external
telephone.
• Send Header
Purpose:
To print the information of the sender on the header of the faxes.
Values:
Off Does not print the sender's information on the header of faxes.
*
On Prints the sender's information on the header of faxes.
• Company Name
Purpose:
To set the sender name to be printed on the header on faxes.
• DRPD Pattern
Purpose:
To provide a separate number for faxing with a distinctive ring pattern.
Values:
Pattern1
Pattern2
Pattern3
Pattern4*
Pattern5
Pattern6
Pattern7
Ask your telephone company which pattern you need to select to use
this service. For example, Pattern7 is the New Zealand FaxAbility
distinctive ringing pattern: rings for 400 ms, stops for 800 ms, rings for
400 ms and stops for 1400 ms. This pattern is repeated over and over
again. This printer only responds to Distinctive Alert cadence(s) DA4
in New Zealand.
• 2-Sided Print
Purpose:
To set the duplex printing for fax.
Values:
• Prefix Dial
Purpose:
To select whether to set a prefix dial number.
Values:
• Discard Size
Purpose:
To set the printer to discard images or any text at the bottom of a fax page when the entire page does not fit the
output paper.
Values:
Off* Prints excess images or text at the bottom of a fax page without
discarding it.
On Discards any excess images or text.
Auto Reduction Automatically reduces a fax page to fit it onto the appropriate paper
size.
• ECM
Purpose:
To set whether to enable or disable the Error Correction Mode (ECM). To use the ECM, the remote machines must
also support the ECM.
Values:
• Modem Speed
Purpose:
To adjust the fax modem speed when a fax transmission or reception error occurs.
Values:
2.4 Kbps
4.8 Kbps
9.6 Kbps
14.4 Kbps
33.6 Kbps*
Off Does not display the fax number when manually sending a fax.
*
On Displays the fax number when manually sending a fax.
• Region
Purpose:
To select the region where the printer is used.
• Fax Activity
Purpose:
To set whether to automatically print a fax activity report after every 50 incoming and outgoing fax communications.
Values:
Auto Print* Automatically prints a fax activity report after every 50 incoming and
outgoing fax communications.
No Auto Print Does not automatically print a fax activity report after every 50
incoming and outgoing fax communications.
• Fax Broadcast
Purpose:
To set whether to print a broadcast result after a fax broadcast to multiple destinations.
Values:
• Fax Protocol
Purpose:
To set whether to print the protocol monitor report, which helps you identify the cause of a communication problem.
Values:
Print Always Prints a protocol monitor report after every fax transmission.
Print On Error Prints a protocol monitor report only when an error occurs.
* Does not print a protocol monitor report.
Print Disable
USB Settings
Use the USB Settings menu to change printer settings affecting a USB port.
NOTE:
• Values marked by an asterisk (*) are the factory default menu settings.
• Port Status
NOTE:
• Port Status feature is available only for the USB port on the rear of the printer.
Purpose:
To specify whether to enable the USB port. The change becomes effective after the printer is turned off and then on
again.
Values:
System Settings
Use System Settings to configure a variety of printer features.
NOTE:
• Values marked by an asterisk (*) are the factory default menu settings.
Low Power 1min* Specifies the time taken by the printer to enter Low Power mode after
Timer 1–60 it finishes a job.
Sleep Timer 1min* Specifies the time taken by the printer to enter Sleep mode after it has
1–60 entered Low Power mode.
Select 1min (default) for Low Power Timer if your printer shares an electrical circuit with your room lights and you
notice them flickering. Otherwise, select a high value to keep your printer available for frequent use with the
minimum warm-up time.
The printer automatically returns to the standby mode from the Power Saver mode when it receives data from the
computer or remote fax machine. You can also change the status of the printer to the standby mode by pressing the
(Energy Saver) button on the operator panel.
OffHook Wake Up Off* Does not wake up from the Low Power or Sleep mode when OnHook
is set to Off.
On Wakes up from the Low Power or Sleep mode when OnHook is set to
Off.
45sec*
1min
2min
3min
4min
• Fault Time-out
Purpose:
To specify the amount of time the printer waits before canceling a job that stops abnormally. The print job is
cancelled if the time-out time is exceeded.
Values:
• Job Time-out
Purpose:
To specify the amount of time the printer waits for data to arrive from the computer. The print job is cancelled if the
time-out time is exceeded.
Values:
• Clock Settings
Purpose:
To specify the date and time formats.
Values:
Set Date & Time Time Zone Sets the time zone.
Set Date Sets the date depending on the Date Format settings.
Set Time Sets the time.
Date Format yy/mm/dd Sets the date format.
mm/dd/yy
dd/mm/yy*1
Time Format 12H Sets the time in 12-hour format.
*
24H Sets the time in 24-hour format.
*1 The default for Date Format varies depending on region-specific factory default.
Panel Select Tone Off* Does not emit a tone when the operator panel entry is correct.
Soft Emits a tone when the operator panel entry is correct.
Normal
Loud
Panel Alert Tone Off* Does not emit a tone when the operator panel entry is incorrect.
Soft Emits a tone when the operator panel entry is incorrect.
Normal
Loud
Machine Ready Off Does not emit a tone when the printer is ready to process a job.
Tone Soft Emits a tone when the printer is ready to process a job.
*
Normal
Loud
Copy Job Tone Off Does not emit a tone when a copy job is complete.
Soft Emits a tone when a copy job is complete.
*
Normal
Loud
Non-Copy Job Off Does not emit a tone when a job other than a copy job is complete.
Tone Soft Emits a tone when a job other than a copy job is complete.
*
Normal
Loud
Fault Tone Off Does not emit a tone when a job ends abnormally.
Soft Emits a tone when a job ends abnormally.
*
Normal
Loud
Alert Tone Off Does not emit a tone when a problem occurs.
Soft Emits a tone when a problem occurs.
*
Normal
Loud
Out of Paper Off Does not emit a tone when the printer runs out of paper.
Soft Emits a tone when the printer runs out of paper.
*
Normal
Loud
Low Toner Off Does not emit a tone when a toner is low.
Soft Emits a tone when a toner is low.
*
Normal
Loud
Auto Clear Alert Off* Does not emit a tone 5 seconds before the printer performs auto
clear.
Soft Emits a tone 5 seconds before the printer performs auto clear.
Normal
Loud
Loud
All Tones Off Disables all the alert tones.
Soft Sets the volume of all the alert tones at once.
*
Normal
Loud
• mm / inch
Purpose:
To specify the default measurement unit displayed after the numeric value on the operator panel.
Values:
NOTE:
• The default for mm/inch varies depending on other settings, such as Region and Document Size.
NOTE:
• The default for Default Print Paper Size varies depending on region-specific factory default.
The job history report can also be printed using the Report / List menu.
NOTE:
• When you print on DL size paper, a part of the user ID may not be printed correctly.
• Print Text
Purpose:
To specify whether the printer outputs PDL data, which is not supported by the printer, as text when the printer
receives it. Text data is printed on A4 or Letter size paper.
Values:
• Banner Sheet
NOTE:
• Banner Sheet feature is available only when the optional 250 sheet feeder is installed on the printer.
Purpose:
To specify the position of banner sheet, and also specify the tray in which the banner sheet is loaded.
Values:
*1
Tray 2 is available only when the optional 250 sheet feeder is installed.
NOTE:
• RAM Disk feature is available only when the optional 512MB memory is installed on the printer.
Purpose:
To allocate memory to the RAM disk file system for the Secure Print and Sample Print features. The change
becomes effective after the printer is turned off and then on again.
Values:
Disable Does not allocate memory to the RAM disk file system. Secure Print
and Sample Print jobs will abort and be recorded to the job log.
Enable* 200MB* Sets the allocation of memory to the RAM disk file system in
50-350MB increments of 50 MB.
NOTE:
• Restart your printer when you change the settings for the RAM Disk menu.
• Substitute Tray
Purpose:
Specifies whether to use paper of a different size when the paper that is loaded in the specified tray does not match
the paper size settings for the current job.
Values:
• Auditron Mode
Purpose:
To specify whether to limit the functions that can be used per user by Auditron authentication.
Values:
Off Does not show the alert message when the toner is low.
*
On Shows the alert message when the toner is low.
Off* Does not search the e-mail addresses from the Address Book for the
LDAP server.
On Searches the e-mail addresses from the Address Book for the LDAP
server.
NOTE:
• You can search the e-mail addresses only from the Address Book that is local when Server Address Book is set to Off.
Off* Does not search the phone numbers from the Phone Book for the
LDAP server.
On Searches the phone numbers from the Phone Book for the LDAP
server.
NOTE:
• You can search the phone numbers only from the local Phone Book when Server Phone Book is set to Off.
NOTE:
• Values marked by an asterisk (*) are the factory default menu settings.
• F/W Version
Purpose:
To confirm the current F/W version.
• Adjust PaperType
Purpose:
To specify paper density settings.
Values:
Plain Lightweight
Heavyweight*
Plain 0*
-5 to +10
Plain Thick 0*
-5 to +10
Lightweight Cardstock 0*
-5 to +10
Heavyweight Cardstock 0*
-5 to +10
Envelope 0*
-5 to +10
Labels 0*
-5 to +10
Plain 0*
-3 to +3
Plain Thick 0*
-3 to +3
Lightweight Cardstock 0*
-3 to +3
Heavyweight Cardstock 0*
-3 to +3
Envelope 0*
-3 to +3
Labels 0*
-3 to +3
• Adjust Density
Purpose:
To adjust density level.
Values:
Darker3 Adjusts the density level darker than the original. Works well with light
Darker2 print or faint pencil markings.
Darker1
Normal* Works well with standard typed or printed documents.
Lighter1 Adjusts the density level lighter than the original. Works well with dark
Lighter2 print.
Lighter3
• Clean Developer
Purpose:
To stir the developer in a drum cartridge.
Values:
• Toner Refresh
Purpose:
To clean the toner in a drum cartridge (and supply new toner from toner cartridge).
NOTE:
• Toner Refresh feature uses the toner, and shorten the life of the toner cartridge and the drum cartridge.
Values:
User Fax Section Cancel* Does not initialize the fax number entries in the Address Book.
Start Initializes the fax number entries in the Address Book.
* Does not initialize the e-mail and server address entries in the
User Scan Cancel
Section Address Book.
Start Initializes the e-mail and server address entries in the Address Book.
* Does not initialize the system parameters.
System Section Cancel
Start Initializes the system parameters.
See also:
• "Resetting to Factory Defaults" on page 313
NOTE:
• Clear Storage feature is available only when the optional 512MB memory is installed.
Purpose:
To clear all files stored as Secure Print and Sample Print in the RAM disk.
Values:
All Clear Deletes all files stored as Secure Print and Sample Print in the RAM
disk.
Secure Document Deletes all files stored as Secure Print in the RAM disk.
Stored Document Deletes all files stored as Sample Print in the RAM disk.
• Non-Genuine
Purpose:
To use toner cartridge of another manufacturer.
NOTE:
• Using a non-Fuji Xerox toner cartridge may severely damage your printer. The warranty does not cover damages caused by
using non-Fuji Xerox toner cartridge.
Values:
• Adjust Altitude
Purpose:
To specify the altitude of the location where the printer is installed.
The discharge phenomenon for charging the photo conductor varies with barometric pressure. Adjustments are
performed by specifying the altitude of the location where the printer is being used.
NOTE:
• An incorrect altitude adjustment setting leads to problems such as poor printing quality and incorrect indication of remaining
toner.
Values:
0m* Sets the altitude of the location where the printer is installed.
1000m
2000m
3000m
• StaticMemory Ctr
Purpose:
To widen the print gap not to leave toner streak on the next page.
NOTE:
• StaticMemory Ctr feature shortens the life of the drum cartridge.
Values:
• Panel Lock
Purpose:
To set a limited access to Admin Menu with a password, and to set or change the password.
See also:
• "Panel Lock Function" on page 308
Values:
Panel Lock Set Disable* Disables password protection for Admin Menu.
Enable Enables password protection for Admin Menu.
Change Password*1 0000–9999 Sets or changes the password required to access Admin
Menu.
*1
This item is available only when Panel Lock Set is set to Enable.
• Reconfirm Recipients
NOTE:
• If Reconfirm Recipients menu is set to Reconfirm Recipients, recipients can only be selected from the phone book
or the address book. You cannot directly enter an address or fax number.
Purpose:
To specify whether to confirm the recipient before sending a fax or scan.
Values:
No Confirmation* Does not display a screen to reconfirm the recipient before the job is
actually sent.
Reconfirm Recipient Displays a screen to reconfirm the recipient before the job is actually
sent.
• Domain Filtering
NOTE:
• Set the domains from SMTP Domain Filtering on the CentreWare Internet Services.
Purpose:
To specify whether to only send e-mails to specified domains.
Values:
• Software Download
Purpose:
To enable or disable download of firmware updates.
Values:
*1
This item is available only when SecureReceiveSet is set to Enable.
• Login Error
NOTE:
• Login Error feature is available only when Panel Lock Set is set to Enable.
Purpose:
To specify the number of error entry attempts allowed when you log in as an administrator in the Admin Menu and
Report / List menu.
Values:
Off* Does not allow an administrator to log in after one error entry attempt.
On 5 times* Sets the number of error entry attempts allowed when an
1-10 administrator logs in.
Defaults Settings
Use Defaults Settings menu to modify the defaults for the Copy, Scan, Fax, or Print from USB menu.
Copy Defaults
Purpose:
To modify the defaults for the Copy menu.
NOTE:
• Values marked by an asterisk (*) are the factory default menu settings.
• ID Card Copy
Purpose:
To specify the ID Card Copy.
Values:
Off*
On
NOTE:
• Tray 2 is available only when the optional 250 sheet feeder is installed.
• Lighten/Darken
Purpose:
To set the default copy density level.
Values:
Darker3 Makes the copy darker than the original. Works well with light print or
Darker2 faint pencil markings.
Darker1
Normal* Works well with standard typed or printed documents.
Lighter1 Makes the copy lighter than the original. Works well with dark print.
Lighter2
Lighter3
• 2-Sided
Purpose:
To print on both sides of a sheet of paper.
Values:
• Auto Exposure
Purpose:
To suppress the background of the original to enhance text on the copy.
Values:
• Collated
Purpose:
To sort the copy job.
Values:
• Sharpness
Purpose:
To set the default sharpness level.
Values:
mm series
200%
141% A5 → A4
122% A5 → B5
100%*
81% B5 → A5
70% A4 → A5
50%
inch series
200%
154%
129% 8.5x11" → 8.5x14"
100%*
78% 8.5x14" → 8.5x11"
64%
50%
NOTE:
• You can also use the number pad to input the desired zoom ratio from 25% to 400%, or press button to enlarge the zoom
ratio or press button to reduce the zoom ratio in 1% intervals.
• This item is available only when N-Up is set to Off or Manual.
• Document Size
Purpose:
To specify the default document size.
Values:
mm series
Auto*
A4 (210 x 297 mm)
A5 (148 x 210 mm)
B5 (182 x 257 mm)
Letter (8.5 x 11")
Folio (8.5 x 13")
Legal (8.5 x 14")
Executive (7.25 x 10.5")
Auto*
Letter (8.5 x 11")
Folio (8.5 x 13")
Legal (8.5 x 14")
A4 (210 x 297 mm)
A5 (148 x 210 mm)
B5 (182 x 257 mm)
Executive (7.25 x 10.5")
• Document Type
Purpose:
To select the copy image quality.
Values:
• N-Up
Purpose:
To print two original pages to fit onto one sheet of paper.
Values:
• Margin Top/Bottom
Purpose:
To specify the value of the top and bottom margins.
Values:
• Margin Left/Right
Purpose:
To specify the value of the left and right margins.
Values:
Scan Defaults
To modify the defaults for the Scan menu.
NOTE:
• Values marked by an asterisk (*) are the factory default menu settings.
• File Format
Purpose:
To specify the file format to save the scanned image.
Values:
PDF*
MultiPageTIFF
TIFF
JPEG
XDW
• Color
Purpose:
To specify whether to scan in color, black and white, or gray scale.
Values:
• Resolution
Purpose:
To specify the default scan resolution.
Values:
*1
For color scan, 400 × 400 dpi and 600 × 600 dpi are available only when the optional 512MB memory is installed on the printer.
mm series
*1
The default for Document Size varies depending on region-specific factory default.
inch series
*1
The default for Document Size varies depending on region-specific factory default.
• 2-Sided
Purpose:
To scan both sides of a sheet of paper.
Values:
• Lighten/Darken
Purpose:
To set the default scan density level.
Values:
Darker3 Makes the scanned image darker than the original. Works well with
Darker2 light print or faint pencil markings.
Darker1
Normal* Works well with standard typed or printed documents.
Lighter1 Makes the scanned image lighter than the original. Works well with
Lighter2 dark print.
Lighter3
• Contrast
Purpose:
To adjust the amount of colors to make the contrast of colors darker or lighter than the original.
Values:
Higher Adjusts the amount of colors to make the contrast of colors darker
than the original.
Normal* Does not adjust the amount of colors to make the contrast of colors
darker or lighter than the original.
Lower Adjusts the amount of colors to make the contrast of colors lighter
than the original.
• Auto Exposure
Purpose:
To suppress the background of the original to enhance text on the scanned image.
Values:
• Margin Top/Bottom
Purpose:
To specify the value of the top and bottom margins.
Values:
• Margin Middle
Purpose:
To specify the value of the middle margin.
Values:
TIFF V6* Sets the default TIFF file format to TIFF V6.
TTN2 Sets the default Tiff file format to TTN2.
• Image Compression
Purpose:
To specify the image compression level.
Values:
Fax Defaults
Purpose:
To modify the defaults for the Fax menu.
NOTE:
• The FAX service cannot be used unless you set up a region code under Region. If Region is not set up, a message Set
the Region Code appears on the display.
• Values marked by an asterisk (*) are the factory default menu settings.
NOTE:
• Faxes scanned in the Super Fine mode transmit at the highest resolution supported by the receiving device.
• 2-Sided
Purpose:
To scan both sides of a sheet of paper.
Values:
• Lighten/Darken
Purpose:
To adjust the density to make the copy lighter or darker than the original.
Values:
• Delayed Start
Purpose:
This feature enables you to set a specific time for the fax transmission to start. Once Delayed Start mode is
activated, your printer stores all of the documents to be faxed into its memory and sends them at the specified time.
After faxing in the Delayed Start mode is complete, the data in the memory is cleared.
Values:
21:00*/9:00PM* Specify the fax transmission start time when sending a fax at a
0:00 – 23:59 / specified time.
1:00 – 12:59AM/PM
NOTE:
• A maximum of 19 delayed fax jobs can be stored in this printer.
NOTE:
• Values marked by an asterisk (*) are the factory default menu settings.
• Select Tray
Purpose:
To specify the input tray.
Values:
NOTE:
• Tray 2 is available only when the optional 250 sheet feeder is installed.
• 2-Sided
Purpose:
To print on both sides of a sheet of paper.
Values:
• Layout
Purpose:
To specify the output layout.
Values:
• PDF Password
Purpose:
To enter the password when you print the secure PDF job.
Values:
Enter PDF Password Enter the password to print the secure PDF job.
NOTE:
• When MPT mode is set to Driver Specified, Paper Size, Paper Type, and Display Screen are not available.
• For more information on supported paper sizes, see also "Usable Print Media" on page 125.
Tray 1
Purpose:
To specify the paper loaded in the standard 250 sheet tray.
Values:
*1
The default for Paper Size varies depending on region-specific factory default.
NOTE:
• For more information on supported paper sizes, see also "Usable Print Media" on page 125.
NOTE:
• For more information on supported paper sizes, see also "Usable Print Media" on page 125.
1st Priority Bypass Tray* Sets the bypass tray as the first priority.
Tray 1 Sets the standard 250 sheet tray as the first
priority.
Tray 2 Sets the optional 250 sheet feeder as the first
priority.
2nd Priority Bypass Tray Sets the bypass tray as the second priority.
Tray 1* Sets the standard 250 sheet tray as the
second priority.
Tray 2 Sets the optional 250 sheet feeder as the
second priority.
3rd Priority Bypass Tray Sets the bypass tray as the third priority.
Tray 1 Sets the standard 250 sheet tray as the third
priority.
Tray 2* Sets the optional 250 sheet feeder as the
third priority.
NOTE:
• Tray 2 and 3rd Priority are available only when the optional 250 sheet feeder is installed.
• The paper tray selected for 1st Priority is not displayed in 2nd Priority, and the paper trays selected for 1st
Priority and 2nd Priority are not displayed in 3rd Priority.
Panel Language
Purpose:
To determine the language of the text on the LCD panel.
Values:
English
Simplified Chinese
Traditional Chinese
Korean
8 Re-enter the password to confirm the password that you entered, and then press the button.
NOTE:
• The factory-default panel password is 0000.
• Be sure to remember the password. The procedure described below allows you to reset the password, but the settings for
Address Book are cleared.
• Turn off the printer. Then, while holding the (System) button, turn on the printer.
• If you change the password while Panel Lock Set is Enable, perform steps 1 to 2. Enter the current password, and then
press the button. Perform steps 3 to 4. Select Change Password, and then press the button. Enter the current
password, and then press the button. Perform steps 7 and 8. This will change the password.
6 Enter the password using the number pad and then press the button.
11 Select one of the following option, and then press the button.
• Unlocked
• Locked
• Password Locked
5 Select Low Power Timer or Sleep Timer, and then press the button.
6 Press the or button or enter the desired value using the number pad, and then press the button.
You can select from 1–60 minutes for Low Power Timer or 1–60 minutes for Sleep Timer.
3 After setting the copy or scan options, press the (Start) button.
For details about Copy or Scan menu, see "Copying" on page 163 or "Scanning" on page 179.
When prompted to enter a letter, press the appropriate button repeatedly until the correct letter appears on the
display.
For example, to enter the letter O, press the 6 button repeatedly.
• Each time you press the 6 button, the display shows a different letter, m, n, o, M, N, O and finally 6.
• To enter additional letters, repeat the first step.
• Press the button when you are finished.
Troubleshooting 315
Clearing Jams
This section includes:
• "Avoiding Jams" on page 316
• "Identifying the Location of Paper Jams" on page 317
• "Clearing Paper Jams From the DADF" on page 318
• "Clearing Paper Jams From the Bypass Tray" on page 320
• "Clearing Paper Jams From the Standard 250 Sheet Tray" on page 323
• "Clearing Paper Jams From the Fusing Unit" on page 326
• "Clearing Paper Jams From the Duplexer" on page 330
• "Clearing Paper Jams From the Regi Roll" on page 331
• "Clearing Paper Jams From the Optional 250 Sheet Feeder" on page 334
• "Jam Problems" on page 336
Careful selection of appropriate print media and proper loading allow you to avoid most jams.
See also:
• "About Print Media" on page 122
• "Supported Print Media" on page 125
NOTE:
• Before buying large quantities of any print media, it is recommended that you try a sample first.
Avoiding Jams
• Use only recommended print media.
• See "Loading Print Media in the Standard 250 Sheet Tray and the Optional 250 Sheet Feeder" on page 132
and "Loading Print Media in the Bypass Tray" on page 135 to load print media properly.
• Do not overload the print media sources. Ensure that the print media stack height does not exceed the
maximum height indicated by the load-line in the tray.
• Do not load wrinkled, creased, damp, or curled print media.
• Flex, fan, and straighten print media before you load it. If a jam occurs with print media, try feeding one sheet at
a time through the bypass tray.
• Do not use print media that you have cut or trimmed.
• Do not mix print media sizes, weights, or types in the same print media source.
• Ensure that the recommended print side is face up when you load the print media.
• Keep print media stored in an acceptable environment.
• Do not remove the feeding tray during a print job.
• Push the tray in firmly after loading.
• Ensure that all cables that connect to the printer are correctly attached.
• Overtightening the guides may cause jams.
• Wipe the feed roller in the tray or bypass tray with a cloth moistened with water if jams caused by misfeeding
paper occur frequently.
See also:
• "About Print Media" on page 122
• "Supported Print Media" on page 125
• "Print Media Storage Guidelines" on page 123
316 Troubleshooting
Identifying the Location of Paper Jams
WARNING:
• If you cannot remove the paper jam by doing the procedures in the manual, do not try to forcibly remove the jam.
Doing so may cause injuries. Contact your local Fuji Xerox representative.
WARNING:
• Fusing Unit Safety
Do not remove the Fusing Unit. If you cannot remove the paper jam by doing the procedures in the manual, do not
try to forcibly remove the jam. Doing so may cause injuries. Contact your local Fuji Xerox representative.
CAUTION:
• Do not attempt to remove a paper deeply jammed inside the product, particularly a paper wrapped around the fusing
unit or the heat roller. Otherwise, it may cause injuries or burns. Switch off the product immediately and contact
your local Fuji Xerox representative.
IMPORTANT:
• Do not attempt to clear any jams using tools or instruments. This may permanently damage the printer.
The following illustration shows where paper jams may occur along the print media path.
1 2
4
6 5
Troubleshooting 317
Clearing Paper Jams From the DADF
When a document jams while it passes through the DADF, remove the jam in the following procedure.
NOTE:
• To prevent document jams, use the document glass for thick, thin, or mixed documents.
b Lift the release lever 90 degrees and remove the jammed document by carefully pulling the document in
the direction of the arrow shown in the following illustration.
318 Troubleshooting
d Insert the DADF feed roller assembly and press down the release lever.
b Close the DADF cover, and then load the documents back into the DADF.
NOTE:
• Ensure that you adjust the document guides before printing a Legal-size document.
2 If you cannot remove the jammed document from the document output tray or cannot find any jammed
document there, open the document cover.
3 Remove the document from the white sheet by carefully pulling it to the right.
4 Close the document cover, and then load the documents back into the DADF.
5 Press the (Start) button.
Troubleshooting 319
Clearing Paper Jams From the Bypass Tray
IMPORTANT:
• Protect the drum of the drum cartridge against bright light. If the rear door remains open for more than 3 minutes, print quality
may deteriorate.
NOTE:
• To resolve the error displayed on the LCD panel, you must clear all print media from the print media path.
2 Grasp both sides of the bypass tray, and then pull the bypass tray from the printer.
3 Pull the standard 250 sheet tray from the printer about 200 mm.
320 Troubleshooting
4 Hold the standard 250 sheet tray with both hands, and remove it from the printer.
Troubleshooting 321
7 Insert the standard 250 sheet tray into the printer, and push until it stops.
IMPORTANT:
• Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer.
8 Insert the bypass tray into the printer, push until it stops, and close the cover.
322 Troubleshooting
Clearing Paper Jams From the Standard 250 Sheet Tray
IMPORTANT:
• Protect the drum of the drum cartridge against bright light. If the rear door remains open for more than 3 minutes, print quality
may deteriorate.
NOTE:
• To resolve the error displayed on the LCD panel, you must clear all print media from the print media path.
2 Grasp both sides of the bypass tray, and then pull the bypass tray from the printer.
3 Pull the standard 250 sheet tray from the printer about 200 mm.
Troubleshooting 323
4 Hold the standard 250 sheet tray with both hands, and remove it from the printer.
324 Troubleshooting
7 Insert the standard 250 sheet tray into the printer, and push until it stops.
IMPORTANT:
• Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer.
8 Insert the bypass tray into the printer, push until it stops, and close the cover.
Troubleshooting 325
Clearing Paper Jams From the Fusing Unit
IMPORTANT:
• Ensure nothing touches or scratches the surface (black-colored film) of the transfer unit. Scratches, dirt, or oil from your hands
on the film of the transfer unit may reduce print quality.
• Protect the drum of the drum cartridge against bright light. If the rear door remains open for more than 3 minutes, print quality
may deteriorate.
NOTE:
• To resolve the error displayed on the LCD panel, you must clear all print media from the print media path.
1 Open the bypass tray cover, or remove the remaining documents from the bypass tray.
2 Grasp both sides of the bypass tray, and then pull the bypass tray from the printer.
3 Pull the standard 250 sheet tray from the printer about 200 mm.
326 Troubleshooting
4 Hold the standard 250 sheet tray with both hands, and remove it from the printer.
IMPORTANT:
• The fusing unit is hot. Do not touch it, doing so may cause burns.
Troubleshooting 327
7 If the document is jammed under the fusing unit, remove the jammed document from under the fusing unit.
328 Troubleshooting
8 Insert the standard 250 sheet tray into the printer, and push until it stops.
IMPORTANT:
• Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer.
9 Insert the bypass tray into the printer, push until it stops, and close the cover.
10 Press down the levers on both sides of the fusing unit, and then close the rear door.
Troubleshooting 329
Clearing Paper Jams From the Duplexer
IMPORTANT:
• Ensure nothing touches or scratches the surface (black-colored film) of the transfer unit. Scratches, dirt, or oil from your hands
on the film of the transfer unit may reduce print quality.
• Protect the drum of the drum cartridge against bright light. If the rear door remains open for more than 3 minutes, print quality
may deteriorate.
NOTE:
• To resolve the error displayed on the LCD panel, you must clear all print media from the print media path.
330 Troubleshooting
Clearing Paper Jams From the Regi Roll
IMPORTANT:
• Ensure nothing touches or scratches the surface (black-colored film) of the transfer unit. Scratches, dirt, or oil from your hands
on the film of the transfer unit may reduce print quality.
• Protect the drum of the drum cartridge against bright light. If the rear door remains open for more than 3 minutes, print quality
may deteriorate.
NOTE:
• To resolve the error displayed on the LCD panel, you must clear all print media from the print media path.
1 Open the bypass tray cover, or remove the remaining documents from the bypass tray.
2 Grasp both sides of the bypass tray, and then pull the bypass tray from the printer.
3 Pull the standard 250 sheet tray from the printer about 200 mm.
Troubleshooting 331
4 Hold the standard 250 sheet tray with both hands, and remove it from the printer.
7 Insert the standard 250 sheet tray into the printer, and push until it stops.
IMPORTANT:
• Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer.
332 Troubleshooting
8 Insert the bypass tray into the printer, push until it stops, and close the cover.
Troubleshooting 333
Clearing Paper Jams From the Optional 250 Sheet Feeder
NOTE:
• To resolve the error displayed on the LCD panel, you must clear all print media from the print media path.
1 Pull the optional 250 sheet feeder from the printer about 200 mm.
2 Hold the optional 250 sheet feeder with both hands, and remove it from the printer.
334 Troubleshooting
4 Remove the jammed paper.
5 Insert the optional 250 sheet feeder into the printer, and push until it stops.
IMPORTANT:
• Do not use excessive force on the feeder. Doing so could damage the feeder or the inside of the printer.
Troubleshooting 335
Jam Problems
This section includes:
• "Standard 250 Sheet Tray/Optional 250 Sheet Feeder Misfeed Jam" on page 336
• "Bypass Tray Misfeed Jam" on page 337
• "Regi Jam (Exit Sensor On JAM)" on page 338
• "Exit Jam (Exit Sensor Off JAM)" on page 338
• "Standard 250 Sheet Tray/Optional 250 Sheet Feeder Multi-feed Jam" on page 339
• "Bypass Tray Multi-feed Jam" on page 339
See also:
• "Usable Print Media" on page 125
If not, use the print media recommended for the printer.
If the problem persists, ensure that the print media is not curled.
Ensure that the print media is not curled.
If the problem persists, fan the print media.
Ensure that the print media is not damp.
If the print media is damp, turn over the print media.
If the problem persists, use print media that is not damp.
If the print media is not damp, fan the print media.
Fan the print media.
If the problem persists, wipe the feed roller in the standard 250 sheet tray or the
optional 250 sheet feeder with a cloth moistened with water.
Wipe the feed roller in the standard 250 sheet tray or the optional 250 sheet feeder
with a cloth moistened with water.
See also:
• "Cleaning Inside the Printer" on page 378
If the problem persists, contact the Fuji Xerox local representative office or an
authorised dealer.
336 Troubleshooting
Bypass Tray Misfeed Jam
Problem Action
Print media misfeeds occur in the Ensure that the bypass tray is properly inserted.
bypass tray. If the problem persists, verify that the correct print media is being used.
Verify that the correct print media is being used.
See also:
• "Usable Print Media" on page 125
If not, use the print media recommended for the printer.
If the problem persists when using cardstock paper, set Print Peeling Prevention
Mode to On on the Advanced tab of the PCL 6 driver. For more information, refer to
the Help provided for the PCL 6 driver.
If the problem persists, ensure that the print media is not damp.
Ensure that the print media is not curled.
If the problem persists, fan the print media.
Ensure that the print media is not damp.
If the print media is damp, turn over the print media.
If the problem persists, use print media that is not damp.
If the print media is not damp, fan the print media.
Fan the print media.
If the problem persists, wipe the feed roller in the bypass tray with a cloth moistened
with water.
Wipe the feed roller in the bypass tray with a cloth moistened with water.
See also:
• "Cleaning Inside the Printer" on page 378
If the problem persists, contact the Fuji Xerox local representative office or an
authorised dealer.
Troubleshooting 337
Regi Jam (Exit Sensor On JAM)
Problem Action
Regi jam (Exit Sensor On JAM) Ensure that the drum cartridge is installed correctly.
occurs. If the problem persists, replace the drum cartridge if you have a spare cartridge as
instructed in "Replacing the Drum Cartridge" on page 385.
Replace the drum cartridge if you have a spare cartridge.
See also:
• "Replacing the Drum Cartridge" on page 385
If the problem persists, ensure that the fusing unit is installed correctly.
Ensure that the fusing unit is installed correctly.
If the problem persists, replace the fusing unit as instructed in "Replacing the Fusing
Unit, Transfer Unit and Retard Roll" on page 390.
Replace the fusing unit.
See also:
• "Replacing the Fusing Unit, Transfer Unit and Retard Roll" on page 390
If the problem persists, ensure that the transfer unit is installed correctly.
Ensure that the transfer unit is installed correctly.
If the problem persists, replace the transfer unit and the retard roll as instructed in
"Replacing the Fusing Unit, Transfer Unit and Retard Roll" on page 390.
Replace the transfer unit and the retard roll.
See also:
• "Replacing the Fusing Unit, Transfer Unit and Retard Roll" on page 390
If the problem persists, contact the Fuji Xerox local representative office or an
authorised dealer.
See also:
• "Replacing the Fusing Unit, Transfer Unit and Retard Roll" on page 390
If the problem persists, contact the Fuji Xerox local representative office or an
authorised dealer.
338 Troubleshooting
Standard 250 Sheet Tray/Optional 250 Sheet Feeder Multi-feed Jam
Problem Action
Print media multiple feeds occur Ensure that the tray or feeder is properly inserted.
in the standard 250 sheet tray or If using coated paper, load coated paper one sheet at a time.
optional 250 sheet feeder.
If using other type of print media, use print media that is not damp.
Load coated paper one sheet at a time.
If the problem persists, fan the print media.
Use print media that is not damp.
If the problem persists, fan the print media.
Fan the print media.
If the problem persists, wipe the feed roller in the tray or feeder where the multifeed
occurred with a cloth moistened with water.
Wipe the feed roller in the tray or feeder where the multifeed occurred with a cloth
moistened with water.
See also:
• "Cleaning Inside the Printer" on page 378
If the problem persists, contact the Fuji Xerox local representative office or an
authorised dealer.
See also:
• "Cleaning Inside the Printer" on page 378
If the problem persists, contact the Fuji Xerox local representative office or an
authorised dealer.
Troubleshooting 339
Basic Printer Problems
Some printer problems can be easily resolved. If a problem occurs with your printer, check each of the following:
• The power cord is connected to the printer, and to a properly grounded electrical outlet.
• The printer is turned on.
• The electrical outlet is not turned off at any switch or breaker.
• Other electrical equipment plugged into the outlet is working.
• All options are properly installed.
If you have checked all of the above and still have a problem, turn off the printer, wait for 10 seconds, and then turn
on the printer. This often fixes the problem.
IMPORTANT:
• Note that the data in the memory are cleared when the printer is turned off.
NOTE:
• If error messages are displayed on the LCD panel screen or on your computer screen, follow the on-screen instructions to
resolve the printer problems. For details about error messages and error codes, see "Understanding Printer Messages" on
page 367.
340 Troubleshooting
Display Problems
Problem Action
Menu settings changed from the Settings in the software program, the print driver, or the printer utilities have
operator panel have no effect. precedence over the settings made on the operator panel.
Troubleshooting 341
Printing Problems
NOTE:
• If Panel Lock Set is set to Enable, you need to enter the four digit password to enter the Admin Menu menu.
Problem Action
Job did not print or incorrect Ensure that the top menu appears on the LCD panel before you send a job to print.
characters printed. Press the (System) button to return to the top menu.
Ensure that the print media is loaded in the printer. Press the (System) button to
return to the top menu.
Verify that the printer is using the correct page description language (PDL).
Verify that you are using the correct print driver.
Ensure that the correct USB cable, Ethernet cable or wireless printer adapter is
securely connected to the printer.
Verify that the correct print media size is selected.
If you are using a print spooler, verify that the spooler has not stalled.
Check the printer's interface from the Admin Menu menu.
Determine the host interface you are using. Print a Panel Settings page to verify that
the current interface settings are correct.
Print media misfeeds or multiple Ensure that the print media you are using meets the specifications for your printer.
feeds occur.
See also:
• "Usable Print Media" on page 125
Fan the print media before loading it.
Ensure that the print media is loaded correctly.
Ensure that the width and length guides of the print media sources are adjusted
correctly.
Ensure that the standard 250 sheet tray, the optional 250 sheet feeder, or the bypass
tray is securely inserted.
Do not overload the standard 250 sheet tray, the optional 250 sheet feeder, or the
bypass tray.
Do not force print media into the bypass tray when you load it; otherwise, it may skew
or buckle.
Ensure that the print media is not curled.
Face the recommended print side up.
See also:
• "Loading Print Media" on page 131
Turn the print media over or around and try printing again to see if feeding improves.
Do not mix print media types.
Do not mix reams of print media.
Remove the top and bottom curled sheets of a ream before loading the print media.
Load print media only when the standard 250 sheet tray, the optional 250 sheet
feeder, or the bypass tray is empty.
Wipe the feed roller in the standard 250 sheet tray, the optional 250 sheet feeder, or
the bypass tray with a cloth moistened with water.
See also:
• "Cleaning Inside the Printer" on page 378
The envelope is creased after Make sure that the envelope is loaded in the bypass tray as instructed in "Loading
printed. Envelope in the Bypass Tray" on page 139.
Page breaks in unexpected Increase the value for the Timeout on the operator panel or CentreWare Internet
places. Services.
342 Troubleshooting
Problem Action
Print media does not stack neatly Turn the print media stack over in the standard 250 sheet tray or the bypass tray.
in the output tray.
Cannot print from the standard Load the print media into the bypass tray.
250 sheet tray or the optional 250
sheet feeder because the print
media in the tray or feeder is
curled.
Troubleshooting 343
Print Quality Problems
This section includes:
• "The Output Is Too Light" on page 345
• "Toner Smears or Print Comes Off" on page 346
• "Random Spots/Blurred Images" on page 347
• "The Entire Output Is Blank" on page 348
• "Streaks Appear on the Output" on page 349
• "Vertical Blanks" on page 350
• "Mottle" on page 350
• "Ghosting" on page 351
• "Light-Induced Fatigue" on page 351
• "Fog" on page 352
• "Bead-Carry-Out (BCO)" on page 352
• "Jagged Characters" on page 353
• "Banding" on page 353
• "Auger Mark" on page 354
• "Wrinkled/Stained Paper" on page 354
• "Damage on the Leading Edge of Paper" on page 355
• "The Top and Side Margins Are Incorrect" on page 355
• "Protrudent/Bumpy Paper" on page 356
• "Images Are Skewed" on page 356
NOTE:
• In this section, some procedures use the operator panel, CentreWare Internet Services or PCL 6 driver.
See also:
• "Understanding the Printer Menus" on page 252
• "CentreWare Internet Services" on page 69
344 Troubleshooting
The Output Is Too Light
Problem Action
The output is too light. The toner cartridge may be low or need to be replaced. Confirm the amount of toner
in the toner cartridge.
1 Check the toner level in the Status Monitor window.
2 Replace the toner cartridge as necessary.
If the problem persists, disable Toner Saver in the print driver.
Disable Toner Saver in the print driver. The following procedure uses the PCL 6
driver as an example.
1 On the Image Options tab, ensure that Off is selected in the Toner Saver
drop-down menu.
If the problem persists, try changing the Paper Type setting in the print driver.
The print media surface may be uneven. Try changing the Paper Type setting in the
print driver. For example, change the plain paper to heavyweight using a PCL 6
driver.
1 On the Paper/Output tab, change the Paper Type setting.
If the problem persists, verify that the correct print media is being used.
Verify that the correct print media is being used.
See also:
• "Usable Print Media" on page 125
If not, use the print media recommended for the printer.
If the problem persists, ensure the transfer unit is correctly installed.
Ensure the transfer unit is correctly installed.
See also:
• "Installing a Transfer Unit" on page 393
If the problem persists, replace the drum cartridge if you have a spare cartridge.
Adjust the density level.
1 Check the density level in the Adjust Density menu.
2 Select Darker level.
See also:
• "Adjust Density" on page 283
If the problem persists, clean the toner in a drum cartridge.
Clean the toner in a drum cartridge.
1 On the operator panel, press the (System) button and select Admin Menu →
Maintenance → Toner Refresh.
2 Select Start, and then press the button.
If the problem persists, replace the drum cartridge if you have a spare cartridge.
Replace the drum cartridge if you have a spare cartridge.
See also:
• "Replacing the Drum Cartridge" on page 385
• "Installing a Drum Cartridge" on page 388
If the problem persists, contact the Fuji Xerox local representative office or an
authorised dealer.
Troubleshooting 345
Toner Smears or Print Comes Off
Problem Action
Toner smears or print comes off. The print media surface may be uneven. Try changing the Paper Type setting in the
print driver. For example, change the plain paper to heavyweight using a PCL 6
driver.
1 On the Paper/Output tab, change the Paper Type setting.
If the problem persists, verify that the correct print media is being used.
Verify that the correct print media is being used.
See also:
• "Usable Print Media" on page 125
If not, use the print media recommended for the printer.
If the problem persists, replace the drum cartridge if you have a spare cartridge.
Replace the drum cartridge if you have a spare cartridge.
1 Replace the drum cartridge.
See also:
• "Replacing the Drum Cartridge" on page 385
• "Installing a Drum Cartridge" on page 388
2 After you replace the drum cartridge, test print your document again.
If the problem persists, replace the fusing unit as instructed in "Replacing the Fusing
Unit, Transfer Unit and Retard Roll" on page 390.
Replace the fusing unit.
See also:
• "Replacing the Fusing Unit, Transfer Unit and Retard Roll" on page 390
If the problem persists, replace the transfer unit and the retard roll as instructed in
"Replacing the Fusing Unit, Transfer Unit and Retard Roll" on page 390.
Replace the transfer unit and the retard roll.
See also:
• "Replacing the Fusing Unit, Transfer Unit and Retard Roll" on page 390
If the problem persists, contact the Fuji Xerox local representative office or an
authorised dealer.
346 Troubleshooting
Random Spots/Blurred Images
Problem Action
The printed result has random Ensure that the toner cartridge are installed correctly.
spots or is blurred.
See also:
• "Installing a Toner Cartridge" on page 384
If the problem persists, ensure that the drum cartridge is installed correctly.
Ensure that the drum cartridge is installed correctly.
See also:
• "Replacing the Drum Cartridge" on page 385
• "Installing a Drum Cartridge" on page 388
If the problem persists, clean the chute above the regi roll inside the rear of the printer
with a dry cloth.
Clean the chute above the regi roll inside the rear of the printer with a dry cloth.
See also:
• "Rear View" on page 43
If the problem persists, lower the transfer unit voltage.
Lower the transfer unit voltage.
1 Check the transfer unit voltage in the Adjust Transfer Unit menu.
2 Decrease the voltage.
See also:
• "Adjust Transfer Unit" on page 282
If the problem persists, replace the drum cartridge if you have a spare cartridge.
Replace the drum cartridge if you have a spare cartridge.
See also:
• "Replacing the Drum Cartridge" on page 385
• "Installing a Drum Cartridge" on page 388
If the problem persists, contact the Fuji Xerox local representative office or an
authorised dealer.
Troubleshooting 347
The Entire Output Is Blank
Problem Action
The entire output is blank. The toner cartridge may be low or need to be replaced. Confirm the amount of toner
in the toner cartridge.
1 Check the toner level in the Status Monitor window.
2 Replace the toner cartridge as necessary.
If the problem persists, disable Toner Saver in the print driver.
Disable Toner Saver in the print driver. The following procedure uses the PCL 6
driver as an example.
1 On the Image Options tab, ensure that Off is selected in the Toner Saver
drop-down menu.
If the problem persists, try changing the Paper Type setting in the print driver.
The print media surface may be uneven. Try changing the Paper Type setting in the
print driver. For example, change the plain paper to heavyweight using the PCL 6
driver.
1 On the Paper/Output tab, change the Paper Type setting.
If the problem persists, verify that the correct print media is being used.
Verify that the correct print media is being used.
See also:
• "Usable Print Media" on page 125
If not, use the print media recommended for the printer.
If the problem persists, ensure the transfer unit is correctly installed.
Ensure the transfer unit is correctly installed.
See also:
• "Installing a Transfer Unit" on page 393
If the problem persists, replace the drum cartridge if you have a spare cartridge.
Replace the drum cartridge if you have a spare cartridge.
See also:
• "Replacing the Drum Cartridge" on page 385
• "Installing a Drum Cartridge" on page 388
If the problem persists, contact the Fuji Xerox local representative office or an
authorised dealer.
348 Troubleshooting
Streaks Appear on the Output
Problem Action
Streaks appear on the output. The toner cartridge may be low or need to be replaced. Confirm the amount of toner
in the toner cartridge.
1 Check the toner level in the Status Monitor window.
2 Replace the toner cartridge as necessary.
If the problem persists, stir the developer in a drum cartridge.
Stir the developer in a drum cartridge.
1 On the operator panel, press the (System) button and select Admin Menu →
Maintenance → Clean Developer.
2 Select Start, and then press the .button.
If the problem persists, replace the drum cartridge if you have a spare cartridge.
Replace the drum cartridge if you have a spare cartridge.
See also:
• "Replacing the Drum Cartridge" on page 385
• "Installing a Drum Cartridge" on page 388
If the problem persists, contact the Fuji Xerox local representative office or an
authorised dealer.
Troubleshooting 349
Vertical Blanks
Problem Action
The printed result has vertical Clean the rear side of the drum cartridge with a dry cloth.
blanks.
See also:
• "Replacing the Drum Cartridge" on page 385
If the problem persists, ensure the light path is not covered.
Ensure the light path is not covered.
1 Remove the drum cartridge, and keep it in the dark place.
See also:
• "Replacing the Drum Cartridge" on page 385
2 Check the light path, and then remove the shielding.
3 Re-install the drum cartridge.
See also:
• "Installing a Drum Cartridge" on page 388
If the problem persists, replace the drum cartridge if you have a spare cartridge.
Replace the drum cartridge if you have a spare cartridge.
See also:
• "Replacing the Drum Cartridge" on page 385
• "Installing a Drum Cartridge" on page 388
If the problem persists, contact the Fuji Xerox local representative office or an
authorised dealer.
Mottle
Problem Action
The printed result has mottled Verify that the print media recommended for the printer is being used.
appearance. If you use non-recommended print media, use the print media recommended for the
printer.
If the problem persists, raise the transfer unit voltage.
Raise the transfer unit voltage.
1 Check the transfer unit voltage in the Adjust Transfer Unit menu.
2 Increase the voltage.
See also:
• "Adjust Transfer Unit" on page 282
If the problem persists, contact the Fuji Xerox local representative office or an
authorised dealer.
350 Troubleshooting
Ghosting
Problem Action
The printed result has ghosting. If the type of the ghosting is positive ghost:
Replace the drum cartridge if you have a spare cartridge.
See also:
• "Replacing the Drum Cartridge" on page 385
• "Installing a Drum Cartridge" on page 388
If the problem persists, contact the Fuji Xerox local representative office or an
authorised dealer.
If the type of the ghosting is negative ghost:
Verify that the print media recommended for the printer is being used.
If you are using non-recommended print media, use the print media recommended
for the printer.
See also:
• "Ghost Control" on page 287
If the problem is solved, adjust the transfer bias.
If the problem persists, replace the drum cartridge if you have a spare cartridge.
Adjust the transfer bias.
1 On the operator panel, press the (System) button and select Admin Menu →
Maintenance → Adjust Transfer Unit.
2 Adjust the setting for the type of print media being used.
If the problem persists, contact the Fuji Xerox local representative office or an
authorised dealer.
Light-Induced Fatigue
Problem Action
The printed result has Replace the drum cartridge if you have a spare cartridge.
light-induced fatigue pattern.
See also:
• "Replacing the Drum Cartridge" on page 385
• "Installing a Drum Cartridge" on page 388
If the problem persists, contact the Fuji Xerox local representative office or an
authorised dealer.
Troubleshooting 351
Fog
Problem Action
The printed result is foggy. Replace the drum cartridge if you have a spare cartridge.
See also:
• "Replacing the Drum Cartridge" on page 385
• "Installing a Drum Cartridge" on page 388
If the problem persists, contact the Fuji Xerox local representative office or an
authorised dealer.
Bead-Carry-Out (BCO)
Problem Action
Bead-Carry-Out (BCO) is Replace the drum cartridge if you have a spare cartridge.
happening.
See also:
• "Replacing the Drum Cartridge" on page 385
• "Installing a Drum Cartridge" on page 388
If the problem persists, contact the Fuji Xerox local representative office or an
authorised dealer.
352 Troubleshooting
Jagged Characters
Problem Action
The printed result has jagged Enable Bitmap Smoothing in the print driver. The following procedure uses the PCL
characters. 6 driver as an example.
1 On the Advanced tab, set Bitmap Smoothing under Image Options to On.
If the problem persists, check whether or not the downloaded font you are using is
recommended.
If using a downloaded font, ensure that the font is recommended for the printer,
operating system, and the application being used.
If the problem persists, contact the Fuji Xerox local representative office or an
authorised dealer.
Banding
Problem Action
The printed result has banding. Replace the drum cartridge if you have a spare cartridge.
See also:
• "Replacing the Drum Cartridge" on page 385
• "Installing a Drum Cartridge" on page 388
If the problem persists, contact the Fuji Xerox local representative office or an
authorised dealer.
Replace the fusing unit if you have a spare unit.
See also:
• "Replacing the Fusing Unit, Transfer Unit and Retard Roll" on page 390
If the cause of the problem is not located, contact the Fuji Xerox local representative
office or an authorised dealer.
Replace the transfer unit and the retard roll.
See also:
• "Replacing the Fusing Unit, Transfer Unit and Retard Roll" on page 390
If the cause of the problem is not located, contact the Fuji Xerox local representative
office or an authorised dealer.
Troubleshooting 353
Auger Mark
Problem Action
The printed result has auger Stir the developer in a drum cartridge.
mark. 1 On the operator panel, press the (System) button and select Admin Menu →
Maintenance → Clean Developer.
2 Select Start, and then press the .button.
If the problem persists, replace the drum cartridge if you have a spare cartridge.
Replace the drum cartridge if you have a spare cartridge.
See also:
• "Replacing the Drum Cartridge" on page 385
• "Installing a Drum Cartridge" on page 388
If the problem persists, contact the Fuji Xerox local representative office or an
authorised dealer.
Wrinkled/Stained Paper
Problem Action
The output is wrinkled. Verify that the correct print media is being used.
The output is stained.
See also:
• "Usable Print Media" on page 125
• "About Print Media" on page 122
If not, use the print media recommended for the printer.
If the problem with printing on an envelope persists, check the wrinkle of the
envelope.
If the problem with printing on a print media other than envelopes persists, contact
the Fuji Xerox local representative office or an authorised dealer.
Envelopes may get wrinkled depending on their paper type and condition.
Check whether the wrinkle of the four edges of the envelope is within 30 mm.
If the wrinkle of the four edges of the envelope is within 30 mm, this type of wrinkle is
considered normal. Your printer is not at fault.
If not, load the envelopes in the bypass tray properly.
Load the envelopes in the bypass tray properly.
If the problem persists, contact the Fuji Xerox local representative office or an
authorised dealer.
354 Troubleshooting
Damage on the Leading Edge of Paper
Problem Action
The output is damaged on its When using the bypass tray, reverse the paper and then try again.
leading edge. If the problem persists, change the paper with another one and then try again.
When using the standard 250 sheet tray or optional 250 sheet feeder, change the
paper and then try again.
If the problem persists, contact the Fuji Xerox local representative office or an
authorised dealer.
Change the paper with another one and then try again.
If the problem persists, use the standard 250 sheet tray or optional 250 sheet feeder
in place of the bypass tray.
Use the standard 250 sheet tray or optional 250 sheet feeder in place of the bypass
tray.
If the problem persists, contact the Fuji Xerox local representative office or an
authorised dealer.
Problem Action
The top and side margins are Ensure that the margins are set correctly on the application being used.
incorrect. If the problem persists, contact the Fuji Xerox local representative office or an
authorised dealer.
Troubleshooting 355
Protrudent/Bumpy Paper
Problem Action
Printed surface got Clean up the fusing unit.
protrudent/bumpy. 1 Load one sheet of paper in the bypass tray, and then print a solid image all over
paper.
2 Load the printed sheet with the side to be printed on facing down, and then print a
blank sheet of paper.
If the problem persists, contact the Fuji Xerox local representative office or an
authorised dealer.
Problem Action
The printed result are skewed. Adjust the paper guides properly.
If the problem persists, install the transfer unit according to an appropriate procedure.
Install the transfer unit according to an appropriate procedure.
See also:
• "Installing a Transfer Unit" on page 393
If the problem persists, contact the Fuji Xerox local representative office or an
authorised dealer.
356 Troubleshooting
Noise
Problem Action
The printed result has the noise. Replace the transfer unit and the retard roll.
See also:
• "Replacing the Fusing Unit, Transfer Unit and Retard Roll" on page 390
If the problem persists, replace the drum cartridge.
Replace the fusing unit.
See also:
• "Replacing the Fusing Unit, Transfer Unit and Retard Roll" on page 390
If the problem persists, replace the toner cartridge.
Replace the drum cartridge if you have a spare cartridge.
See also:
• "Replacing the Drum Cartridge" on page 385
If the problem persists, replace the toner cartridge.
Replace the toner cartridge.
See also:
• "Replacing the Toner Cartridge" on page 382
If the problem persists, contact the Fuji Xerox local representative office or an
authorised dealer.
Troubleshooting 357
Copy Problem
Problem Action
A document loaded in the DADF Ensure that the DADF cover is firmly closed.
cannot be copied. Ensure that the release lever is properly positioned.
Vertical blanks or streaks appear Clean the DADF glass.
on the output when scanned
using the DADF.
358 Troubleshooting
Copy Quality Problems
Problem Action
There are lines or streaks in There is debris on the DADF glass. When scanning, the paper from the DADF passes
copies made from the DADF. over the debris creating lines or streaks.
Clean the DADF glass with a lint free cloth.
See also:
• "Cleaning the Scanner" on page 376
There are spots in copies taken There is debris on the document glass. When scanning, the debris creates a spot on
from the document glass. the image.
Clean the document glass with a lint free cloth.
See also:
• "Cleaning the Scanner" on page 376
The reverse side of the original is Use the Lighten/Darken option on the Copy menu.
showing on the copy. For information on making the image lighter, see "Lighten/Darken" on page 171.
Light colors are washed out or On the Copy menu, disable Auto Exposure.
white on the copy. For information on turning Auto Exposure on and off, see "Auto Exposure" on
page 172.
Image is too light or dark. Use the Lighten/Darken option on the Copy menu.
For information on making the image lighter or darker, see "Lighten/Darken" on
page 171.
NOTE:
• If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local
representative office or an authorised dealer.
Troubleshooting 359
Fax Problems
Problem Action
The printer is not working, there Unplug the power cord and plug it in again.
is no display and the buttons are Ensure that there is power to the electrical receptacle.
not working.
No dial tone sounds. Check that the phone line is connected properly.
See also:
• "Connecting the Telephone Line" on page 220
Check that the phone socket in the wall is working by plugging in another phone.
The numbers stored in the Ensure that the numbers are stored in the memory correctly.
memory do not dial correctly. Print an Address Book list.
The document does not feed into Ensure that the document is not wrinkled and you are putting it in correctly. Check
the printer. that the document is of the right size, not too thick or thin.
Ensure that the DADF cover is firmly closed.
Faxes are not received Check that the phone line is connected properly.
automatically.
See also:
• "Connecting the Telephone Line" on page 220
The Fax mode should be selected.
Ensure that there is paper in the paper tray.
Check to see if the display shows Memory Full.
If the time interval specified for the following features is too long, change the time
interval shorter such as 30 seconds.
• Auto Answer Fax
• Auto Ans. TEL/FAX
• Auto Ans. Ans/FAX
The printer does not send faxes. Sending should show up on the display.
Check the other fax machine you are sending to, to see if it can receive your fax.
Check the Dialing Type for PB, DP(10PPS) or DP(20PPS).
Ensure that the document is loaded in the DADF or on the document glass.
The incoming fax has blank Check your printer by making a copy.
spaces or is received in poor The toner cartridge may be empty. Replace the toner cartridge.
quality.
See also:
• "Replacing the Toner Cartridge" on page 382
A noisy phone line can cause line errors. Set the fax modem speed to a slower
speed.
The fax machine sending you the fax may be faulty.
Some of the words on an The fax machine sending you the fax had a temporary document jam.
incoming fax are stretched.
There are lines on the documents Check the surface of the document glass and DADF glass for marks and clean it.
you send.
See also:
• "Cleaning the Scanner" on page 376
The printer dials a number, but The other fax machine may be turned off, out of paper, or cannot answer incoming
the connection with another fax calls. Speak with the other machine operator and ask her/him to sort out the problem.
machine fails.
Documents are not stored in the There may not be enough memory to store the document. If the display shows a
memory. Memory Full message, delete any documents you no longer need from the
memory and then restore the document, or wait for the job in progress (e.g., a fax
transmission or reception) to complete.
360 Troubleshooting
Blank areas appear at the bottom You may have chosen the wrong paper settings in the user option setting.
of each page or on other pages,
with a small strip of text at the See also:
top. • "Supported Print Media" on page 125
The printer will not send or Ensure that the region code is set correctly under (System) → Admin Menu →
receive faxes. Fax Settings → Region.
Check the Dialing Type for PB, DP(10PPS) or DP(20PPS).
Check that the cables are connected properly.
If the telephone line cord is connected to the printer via any device such as an
answering machine and a computer, remove the device and directly connect the
telephone line cord to the printer.
An error often occurs during a fax Reduce the modem speed under (System) → Admin Menu → Fax Settings
transmission or reception. → Modem Speed.
The printer receive faxes, but it Check the toner level.
does not print. Ensure that there is paper in the paper tray.
Ensure that Sent Fax Fwd is set to Off.
Ensure that Junk Fax Filter is set to Off.
Ensure that SecureReceiveSet is set to disabled.
Execute Initialize NVM.
Troubleshooting 361
Scanning Problems
Problem Action
The scanner does not work. Ensure that you place the document to be scanned facing down from the document
glass, or facing up in the DADF.
There may not be enough available memory to hold the document you want to scan.
Try the Preview function to see if that works. Try lowering the scan resolution rate.
Check that the USB cable, Ethernet cable or wireless printer adapter is connected
properly.
Ensure that the USB cable, Ethernet cable or wireless printer adapter is not defective.
Switch the cable or adapter with a known good cable or adapter. If necessary, replace
the cable or adapter.
If using the network TWAIN (WIA) driver, check that the Ethernet cable or wireless
printer adapter is connected properly and the IP address of the printer is set correctly.
To check the IP address, see "Verifying the IP Settings" on page 84.
Check that the scanner is configured correctly. Check the application you want to use
to make certain that the scanner job is being sent to the correct port.
Ensure that the scanner sharing feature is disabled when you use Mac OS® X before
you scan documents via an ICA compatible application such as Image Capture. The
printer does not support the scanner sharing feature of Mac OS X. Select a printer
which is directly connected to the computer via USB or wired / wireless LAN and scan
documents.
The printer scans very slowly. Graphics are scanned more slowly than text when you use the Scan to E-mail or
Scan to Network feature.
Communication speed becomes slow in scan mode because of the large amount of
memory required to analyze and reproduce the scanned image.
Scanning images at a high resolution takes more time than scanning at a low
resolution.
Document misfeeds or multiple Check whether the DADF feed roller assembly is installed properly.
feeds occur in the DADF. Ensure the document’s paper type meets the specifications for the printer.
See also:
• "Duplex Automatic Document Feeder (DADF) Guidelines" on page 124
Check whether the document is properly loaded in the DADF.
Ensure that the document guides are adjusted properly.
Ensure that the number of document sheets do not exceed the maximum capacity of
the DADF.
Ensure that the document is not curled.
Fan the document well before loading it in the DADF.
Vertical stripes appear on the Clean the DADF glass.
output when scanned using the
DADF. See also:
• "Cleaning the Scanner" on page 376
A smear appears at the same Clean the document glass.
location on the output when
scanned using the document See also:
glass. • "Cleaning the Scanner" on page 376
Images are skewed. Ensure that the document is loaded straight in the DADF or on the document glass.
Diagonal lines appear jagged If the document uses thick media, try scanning it from the document glass.
when scanned using the DADF.
362 Troubleshooting
Message appears on your There may be a copying or printing job in progress. When the current job is complete,
computer screen: try the job again.
• Device can’t be set to the The selected port is currently being used. Restart your computer and try again.
H/W mode you want.
The cable may be improperly connected or the power may be off.
• Port is being used by
another program. The scan driver is not installed or an operating environment is not set up properly.
• Port is Disabled. Ensure that the port is properly connected and the power is turned on. Then restart
• Scanner is busy receiving or your computer.
printing data. When the Check that the USB cable, Ethernet cable or wireless printer adapter is connected
current job is completed, try properly.
again.
• Invalid handle.
• Scanning has failed.
The printer does not properly Check if the following settings have been set correctly on the CentreWare Internet
transfer scan data to a specified Services.
destination via the Scan to Email
or Network Scan feature.
Network Scan
Check the following settings under Address Book → Computer/Server Address
Book → Edit Network Scan Address:
• Server Address
• Login Name
• Login Password
• Share Name (Displays only when Server Type is set to SMB)
• Server Path
Scan to Email
Check the following setting under Address Book → Email Address Book:
• Address
Cannot scan using WIA on a Enable WIA on the computer.
Microsoft® Windows Server® To enable WIA:
2003 computer.
1 Click Start, point to Administrative Tools, and then click Services.
2 Right-click Windows Image Acquisition (WIA), and then click Start.
Cannot scan using TWAIN or Install the Desktop Experience feature on the computer.
WIA on a Windows Server 2008 To install Desktop Experience:
or Windows Server 2008 R2
1 Click Start, point to Administrative Tools, and then click Server Manager.
computer.
2 Under Features Summary, click Add Features.
3 Select the Desktop Experience check box, click Next, and then click Install.
4 Restart the computer.
Troubleshooting 363
Problems With Installed Optional Accessories
If an option does not operate correctly following installation or stops working:
• Turn off the printer, wait for 10 seconds, and then turn on the printer. If this does not fix the problem, unplug the printer, and
check the connection between the option and the printer.
IMPORTANT:
• Note that the data in the memory are cleared when the printer is turned off.
• Ensure the option is selected in the print driver you are using.
• Print the System Settings page to see if the option is listed in the Printer Options list. If the option is not listed, re-install it.
See also:
• "Report / List" on page 252
The following table lists printer's option and corrective action for related problem. If the suggested corrective action
does not correct the problem, contact customer support.
Problem Action
The optional 250 sheet feeder Ensure that the optional 250 sheet feeder is correctly installed on the printer.
does not work correctly. Re-install the optional 250 sheet feeder.
See also:
• "Removing the Optional 250 Sheet Feeder" on page 408
• "Installing the Optional 250 Sheet Feeder" on page 52
If the problem persists, contact customer support.
Ensure that the print media is loaded correctly.
See also:
• "Loading Print Media in the Standard 250 Sheet Tray and the Optional 250 Sheet
Feeder" on page 132
If the problem persists, contact customer support.
The optional 512MB memory Ensure that the optional 512MB memory is securely connected to the memory
does not work correctly. connector.
If the problem persists, contact customer support.
The optional wireless printer Ensure that the optional wireless printer adapter is securely inserted to the correct
adapter does not work correctly. slot.
364 Troubleshooting
Scan Driver/Printer Utility Problems
Problem Action
Unable to retrieve the Address Check that the USB cable, Ethernet cable or wireless printer adapter is connected
Book data from the printer on the properly.
Address Book Editor. Ensure that the printer is turned on.
Ensure that the scan driver is installed on your computer. (The Address Book Editor
retrieves the Address Book data via the scan driver when the printer is connected
using a USB cable.)
The TWAIN driver cannot Check that the USB cable, Ethernet cable or wireless printer adapter is connected
connect to the printer. properly.
If using the network connection, check that IP address of the printer is set correctly.
To check the IP address, see "Scanning Using the TWAIN Driver" on page 184.
Check whether the printer is on. If the printer is on, reboot it by turning the power
switch off and then on again.
IMPORTANT:
• Note that the data in the memory are cleared when the printer is turned off.
If a scan application is running, close the application once, restart the application, and
then try scanning again.
The scan driver has not been Install the scan driver. If the scan driver is installed, uninstalled it and then re-install it.
registered on your computer and After the installation of the scan driver is completed, re-install the Express Scan
cannot be accessed from Manager.
Express Scan Manager.
Failed to scan your document on Ensure that your computer and the printer is properly connected with the USB cable.
the printer via Express Scan Check whether the printer is on. If the printer is on, reboot it by turning the power
Manager. switch off and then on again.
IMPORTANT:
• Note that the data in the memory are cleared when the printer is turned off.
If a scan application is running, close the application once, restart the application, and
then try scanning again.
Network connection cannot be used. Connect with the USB cable.
Uninstall Express Scan Manager on your computer and then re-install it.
Failed to create an image file via Ensure there is sufficient space in your hard disk.
Express Scan Manager. Uninstall Express Scan Manager on your computer and then re-install it.
Failed to initialize Express Scan Uninstall Express Scan Manager on your computer and then re-install it.
Manager.
Failed to execute Express Scan Uninstall Express Scan Manager on your computer and then re-install it.
Manager.
An unexpected error occurred on Uninstall Express Scan Manager on your computer and then re-install it.
Express Scan Manager.
Troubleshooting 365
Other Problems
Problem Action
Condensation has occurred This usually occurs within several hours after you heat the room in winter. This also
inside the printer. occurs when the printer is operating in a location where relative humidity reaches
85% or more. Adjust the humidity or relocate the printer to an appropriate
environment.
366 Troubleshooting
Understanding Printer Messages
The printer LCD panel displays messages describing the current state of the printer and indicates possible printer
problems you must resolve. This section describes messages, their meanings, and how to clear the messages.
When you contact customer support about an error, have the error codes and messages ready.
IMPORTANT:
• When an error code is displayed, the print data remaining on the printer and the information accumulated in the memory of the
printer are not secured.
• When you turn off the printer to recover, note that the data in the memory are cleared when the printer is turned off.
NOTE:
• An error code is listed in an error message.
• For error messages that are not listed in this chapter, refer to instructions in each error messages.
Troubleshooting 367
016-750 Press the button, or wait for the time set in Fault Time-out for the printer to recover.
016-753
016-755
016-757
016-758
016-759
016-764 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Contact
016-765 SMTP server administrator.
016-766
016-767 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Check
016-768 e-mail address, and try scanning again.
016-786 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Check if
016-790 the network cable is connected properly. If there is no problem with the network cable, contact server
administrator.
016-791 Press the button, or wait for the time set in Fault Time-out for the printer to recover.
016-799 Press the button, or wait for the time set in Fault Time-out for the printer to recover.
016-930 The device is not supported. Remove it from the USB port.
016-931 The USB hub is not supported. Remove it from the USB port.
016-985 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Retry
016-986 scanning by lowering the resolution setting or changing the file format of the scanned image.
026-720 Press the button, or wait for the time set in Fault Time-out for the printer to recover.
026-721 Check your USB storage device:
• If the file size or the number of files exceeds the limit of your USB storage device.
• If your USB storage device is write-protected.
027-446 Change IP address to avoid duplication. Turn off the printer, and turn it on again.
027-452
031-521 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Confirm
login-able computer with your system administrator.
031-522 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Check if
login name (domain name and user name) and password are correct.
031-523 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Check the
share name you specified.
031-524 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Check the
number of users who use the server at the same time is not exceeding the upper limit.
031-525 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Check if
the specified user can read and write file at the storage location.
031-526 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Check
DNS connection, or check if forwarding destination server is registered with DNS.
031-527 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Set DNS
address, or set forwarding destination server address as IP address.
031-528 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Check if
the printer can communicate via network with the forwarding destination SMB server. For example,
check the following:
• Connection of a network cable
• TCP/IP setting
• Communication with Port 137 (UDP), 138 (UDP), and 139 (TCP).
For communication beyond the subnet, contact your system administrator.
031-529 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Check if
password is correct.
031-530 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Check if
storage location is correct. Storage location you specified is DFS setting, and check if it is linked to
other server. Specify directly linked server, share name, and storage location.
031-531 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Check
access right of the folder you specified.
368 Troubleshooting
031-532 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Change
file name and forwarding destination folder, or move or delete file in forwarding destination folder.
031-533 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Check the
031-534 following:
• If the file name you specified is not used by other users.
• If file or folder that has the same name as the one you specified already exists.
031-535 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Check if
031-536 other user is not operating file in storage location you specified.
031-537 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Check if
storage location has free space.
031-539 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Check if
server name is correct.
031-540 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Check if
domain name is correct.
031-541 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Check if
login name (user name) is correct.
031-542 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Wait for a
while and try the same operation again. Contact customer support if this failure is repeated.
031-543 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Check
login permitted time with your system administrator.
031-544 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Check the
password valid period with your system administrator.
031-545 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Check
necessity of password change with your system administrator.
031-546 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Check
user invalid setting with your system administrator.
031-547 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Check
user lock-out status with your system administrator.
031-548 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Check
user valid period with your system administrator.
031-549 Press the button, or wait for the time set in Fault Time-out for the printer to recover. On server
security settings, check access permission of null password user.
031-550 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Check
031-551 append access right to the file. Check if server supports the SMB append command.
031-552 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Set other
than "Cancel" for processing in the case of file name duplication, or change/delete file name the same
as the one specified in sending destination folder.
031-574 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Check
DNS connection, or check if name of forwarding destination server is registered with DNS.
031-575 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Set DNS
address, or set forwarding destination server address as IP address.
031-576 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Check if
the printer communicates with forwarding destination FTP server. For example, check connection of
network cable and if the IP address of the server is correct.
031-578 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Check if
login name (user name) and password are correct.
031-579 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Check if
storage location is correct.
031-580 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Check
server access right.
031-581 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Change
file name and forwarding destination folder, or move or delete file in forwarding destination folder.
031-582 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Check if
the file name you specified can be created in storage location. Check if storage location has free space.
031-584 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Check if
the folder name you specified can be created in storage location. Check if the folder that has the same
name as the one you specified already exists.
Troubleshooting 369
031-585 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Check
031-587 server access rights.
031-588 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Check if
storage location has free space.
031-590 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Set other
than "Cancel" for processing in the case of file name duplication, or change/delete file name the same
as the one specified in sending destination folder.
031-594 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Set other
031-595 than "Cancel" for processing in the case of file name duplication, or change/delete file name the same
as the one specified in sending destination folder.
031-598 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Check
append access right to the file and if server supports the FTP append command.
031-599 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Check
rename access right to the file. Check if server supports the FTP rename command.
033-513 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Try the
following:
• Print the received fax, or wait for a while until sending a fax is completed.
• Print the fax job stored using the Secure Receive feature.
NOTE:
• For more information on the Secure Receive feature, see "Using the Secure Receiving Mode" on
page 243.
033-762 Press the button, or wait for the time set in Fault Time-out for the printer to recover. The printer
rejects faxes sent from unwanted numbers.
See also:
• "Junk Fax Filter" on page 270
033-788 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Try the
following:
• Remove the received fax, or wait for a while until sending a fax is completed.
• Print the fax job stored using the Secure Receive feature.
NOTE:
• For more information on the Secure Receive feature, see "Using the Secure Receiving Mode" on
page 243.
034-515 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Try the
following:
• Try the same operation.
• Check the printer or remote machine if the memory is full.
034-791 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Check if
the telephone line cord is connected properly. If the line connection is correct, check the following:
• If tone/pulse setting is correct.
NOTE:
• For more information on tone/pulse setting, see "Dialing Type" on page 269.
If tone/pulse setting is correct, check the following:
• If the remote machine can receive a fax.
035-701 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Check the
following:
• status of the remote machine
• tone/pulse setting
NOTE:
• For more information on tone/pulse setting, see "Dialing Type" on page 269.
035-702 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Try the
same operation.
370 Troubleshooting
035-708 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Try the
following:
• Try the same operation.
• Reduce the modem speed.
NOTE:
• For more information on modem speed, see "Modem Speed" on page 273.
035-717 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Reduce
the modem speed.
NOTE:
• For more information on modem speed, see "Modem Speed" on page 273.
035-718 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Check the
status of the remote machine.
035-720 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Check the
features of the remote machine.
035-781 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Check if
the remote machine is busy.
042-700 Wait for a while until the printer cools down.
077-300 Close the front cover.
093-922 Remove and shake the toner cartridge.
093-925 Turn off the printer. Confirm the toner cartridge is correctly installed, and turn on the printer.
093-926 Open the front cover. Remove the unsupported toner cartridge, and install a supported cartridge.
093-973 Open the front cover, and make sure that the toner cartridge is fully installed.
116-316 Turn off the printer. Remove the optional 512MB memory from the slot, and then reattach it firmly. Turn
on the printer. Contact customer support if this failure is repeated.
116-317 Turn off the printer, and turn it on again.
116-320 Remove the unsupported optional memory module.
117-361 Turn off the printer, and turn it on again. Contact customer support if this failure is repeated.
Troubleshooting 371
Contacting Service
When you call for printer service, be prepared to describe the problem you are experiencing or the error message on
the LCD panel.
You need to know the model type and service tag of your printer. See the label located on the rear of your printer.
372 Troubleshooting
Getting Help
This section includes:
• "LCD Panel Messages" on page 373
• "SimpleMonitor Alerts" on page 373
• "Obtaining the Product Information" on page 373
Fuji Xerox provides several automatic diagnostic tools to help you produce and maintain print quality.
See also:
• "Understanding Printer Messages" on page 367
SimpleMonitor Alerts
The SimpleMonitor is a tool that is included on the Driver CD Kit. It automatically checks the printer status when you
send a print job. If the printer is unable to print your job, the SimpleMonitor automatically displays an alert on your
computer screen to let you know that the printer needs attention.
1 In your print driver's Printing Preferences dialog box, click the Advanced tab and then click About.
2 Click Fuji Xerox Web Site.
Your web browser launches and our web site is displayed.
3 Follow the instructions on the web site and download an appropriate print driver.
NOTE:
• You can browse our web site also on the Driver CD Kit included with the printer. To access the web site, click Fuji Xerox Web
Site on the installation startup window of the CD-ROM.
• The URL of the driver download service page is as follows: http://www.fujixeroxprinters.com/
• For the latest information about the print driver features, refer to the Help provided for the print driver.
Troubleshooting 373
Non-Genuine Mode
When toner within a toner cartridge is empty, the Replace Toner Cartridge message appears.
When you want to use the printer in Non-Genuine mode, program the mode and replace the toner cartridge.
IMPORTANT:
• If you use the printer in the Non-Genuine mode, the performance of the printer may not be at its optimum. And any problems
that may arise from the use of the Non-Genuine mode are not covered by our quality guarantee. The continuous use of the
Non-Genuine mode can also cause the printer to break down, and any repair charges for such break down will be incurred by
users.
NOTE:
• Before starting the operation described below, confirm that Ready is displayed on the LCD panel.
374 Troubleshooting
11
Maintenance
Maintenance 375
Cleaning the Printer
This section describes how to clean the printer in order to maintain it in good condition and print clean printouts all
the time.
WARNING:
• When cleaning this product, use the designated cleaning materials exclusive to it. Other cleaning materials may
result in poor performance of the product. Never use aerosol cleaners to avoid catching fire and explosion.
CAUTION:
• When cleaning this product, always switch off and unplug it. Access to a live machine interior may cause electric
shock.
376 Maintenance
3 Wipe the surface of the document glass and duplex automatic document Feeder (DADF) glass until they are
clean and dry.
4 1
1 White Sheet
NOTE:
• Handle with care.
2 White Document Cover
3 Document Glass
4 DADF Glass
4 Wipe the underside of the white document cover and white sheet until they are clean and dry.
Maintenance 377
Cleaning the DADF Feed Roller
Keep the DADF feed roller clean to ensure the best possible copies. Clean the DADF feed roller regularly.
2 Wipe the DADF feed roller with a dry soft lint-free cloth or paper towel until it is clean.
If the DADF feed roller gets soiled with ink stains, paper from the DADF may also be soiled. In this case, slightly
dampen a soft lint-free cloth or paper towel with a neutral detergent or water, and then remove the
contamination from the DADF feed roller until it is clean and dry.
IMPORTANT:
• Note that the data in the memory are cleared when the printer is turned off.
378 Maintenance
2 Gently pull open the bypass tray cover.
3 Grasp both sides of the bypass tray, and then pull the bypass tray from the printer.
5 Hold the tray with both hands, and remove it from the printer.
Maintenance 379
6 Wipe the feed roller inside the printer with a cloth moistened with water.
Bypass Tray Feed Roller
7 Insert the standard 250 sheet tray into the printer, and push until it stops.
IMPORTANT:
• Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer.
8 Insert the bypass tray into the printer, push until it stops, and close the cover.
380 Maintenance
Replacing Consumables
This section describes how to replace consumables.
The following consumables are supplied as the replaceable items.
• Toner cartridge
• Drum cartridge
• Fusing unit
• Transfer unit
• Retard roll
WARNING:
• Use a broom or a wet cloth to wipe off spilled toner. Never use a vacuum cleaner for the spills.
It may catch fire by electric sparks inside the vacuum cleaner and cause explosion. If you spill a large
volume of toner, contact your local Fuji Xerox representative.
• Never throw a toner cartridge into an open flame. Remaining toner in the cartridge may catch fire and
cause burn injuries or explosion.
If you have a used toner cartridge no longer needed, contact your local Fuji Xerox representative for
its disposal.
CAUTION:
• Keep a drum cartridge and a toner cartridge out of the reach of children. If a child accidentally
swallows toner, spit it out, rinse mouth with water, drink water and consult a physician immediately.
• When replacing a drum cartridge and a toner cartridge, be careful not to spill the toner. In case of any
toner spills, avoid contact with clothes, skin, eyes and mouth as well as inhalation.
• If toner spills onto your skin or clothing, wash it off with soap and water.
If you get toner particles in your eyes, wash it out with plenty of water for at least 15 minutes until
irritation is gone. Consult a physician if necessary.
If you inhale toner particles, move to a fresh air location and rinse your mouth with water.
If you swallow toner, spit it out, rinse your mouth with water, drink plenty of water and consult a
physician immediately.
Maintenance 381
Replacing the Toner Cartridge
Fuji Xerox toner cartridge is available only through Fuji Xerox.
It is recommended that you use Fuji Xerox toner cartridge for your printer. Fuji Xerox does not provide warranty
coverage for problems caused by using accessories, parts, or components not supplied by Fuji Xerox.
Overview
When a toner cartridge reaches its usable life-span, the following messages appear on the LCD panel.
Out of Toner - The toner cartridge has become empty. Replace the
Replace old toner cartridge with a new one.
Toner Cartridge
*1: This warning appears only when Fuji Xerox toner cartridge is used (Non-Genuine mode is set to off).
*2: When a high capacity toner cartridge is set, the remaining page yield is approx. 2,500 pages. The remaining page yield differs
depending on printing conditions, contents of the documents, and frequency of turning on/off the printer. For more information, see
IMPORTANT of "Consumables" on page 396.
IMPORTANT:
• When placing a used toner cartridge on the floor or on a table, place a few sheets of paper under the toner cartridge to catch
any toner that may spill.
• Do not reuse old toner cartridge once you remove it from the printer. Doing so can impair print quality.
• Do not shake or pound the used toner cartridge. The remaining toner may spill.
• We recommend you to use up the toner cartridge within one year after removing it from the packaging.
382 Maintenance
Removing the Toner Cartridge
1 Put your fingers in the hole on the front cover, and then pull it down to open.
2 Grasp the toner cartridge lock lever, and then raise it upward to unlock.
3 Grasp the handle on the toner cartridge, and then pull it out.
IMPORTANT:
• Do not shake the toner cartridge as it may cause toner spills.
Maintenance 383
Installing a Toner Cartridge
1 Unpack a new toner cartridge.
NOTE:
• Handle the toner cartridge carefully to avoid spilling of the toner.
2 Shake the new toner cartridge five or six times to distribute the toner evenly.
3 Make sure that the two tabs of the toner cartridge align with the grooves on the printer, and then insert it into the
printer until it clicks.
4 Grasp the toner cartridge lock lever, and then pull it down until it stops.
384 Maintenance
Replacing the Drum Cartridge
This section describes how to replace the drum cartridge.
IMPORTANT:
• Protect the drum of the drum cartridge against bright light. If the rear door remains open for more than 3 minutes, print quality
may deteriorate.
This section includes:
• "Removing the Drum Cartridge" on page 386
• "Installing a Drum Cartridge" on page 388
Overview
When a drum cartridge reaches its usable life-span, the following messages appear on the LCD panel.
Maintenance 385
Removing the Drum Cartridge
1 Put your fingers in the hole on the front cover, and then pull it down to open.
2 Grasp the toner cartridge lock lever, and then raise it upward to unlock.
3 Grasp the handle on the toner cartridge, and then pull it out.
IMPORTANT:
• Do not shake the toner cartridge as it may cause toner spills.
• Keep the removed toner cartridge on a level surface.
4 Grasp the handle on the front of the drum cartridge, and then pull it out halfway with one hand.
386 Maintenance
5 Grasp the handle on the top of the drum cartridge with the other hand, and then pull it out completely.
Maintenance 387
Installing a Drum Cartridge
1 Unpack a new drum cartridge.
2 Insert the drum cartridge into the cartridge slot, and then push until it stops.
NOTE:
• The protective cover of the drum comes off while inserting the drum cartridge into the cartridge slot. You do not need to
remove it in advance.
3 Make sure that the two tabs of the toner cartridge align with the grooves on the printer, and then insert it into the
printer until it clicks.
4 Grasp the toner cartridge lock lever, and then pull it down until it stops.
388 Maintenance
5 Close the front cover.
Maintenance 389
Replacing the Fusing Unit, Transfer Unit and Retard Roll
You need to replace three parts (fusing unit, transfer unit and retard roll) at a time. Both the transfer unit and the
retard roll for replacement come with a new fusing unit.
Fuji Xerox fusing unit, transfer unit, and retard roll are available only through Fuji Xerox. To order by phone, see also
"Online Services" on page 415.
It is recommended that you use Fuji Xerox fusing unit, transfer unit, and retard roll for your printer. Fuji Xerox does
not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Fuji
Xerox.
CAUTION:
• Fusing Unit Safety
When removing the Fusing Unit, always switch off first and wait for 40 minutes until it cools off.
Overview
When a fusing unit or transfer unit reaches its usable life-span, the following messages appear on the LCD panel.
390 Maintenance
Removing the Fusing Unit
1 Turn off the printer, and wait for 40 minutes.
IMPORTANT:
• Note that the data in the memory are cleared when the printer is turned off.
2 Pull the rear door handle on the rear of the printer to open the rear door.
3 Raise the two gray levers on the both sides of the fusing unit to unlock.
4 Grasp the grips on both sides of the fusing unit placing thumb on the knurling, and then pull out the unit.
Maintenance 391
Installing a Fusing Unit
1 Unpack a new fusing unit.
2 Remove the packing material from the fusing unit.
3 Insert the fusing unit into the printer until it clicks.
NOTE:
• Hold both sides of the fusing unit with your hands.
• Make sure that the fusing unit is firmly set in the slots and cannot be moved easily.
NOTE:
• After replacing the fusing unit, initialize its life counter. For details, see "Resetting the Counter of the Fusing Unit" on
page 395.
392 Maintenance
Installing a Transfer Unit
1 Unpack a new transfer unit.
2 Hold the transfer unit by its both ends.
3 Push the both ends of the transfer unit inward, put it on the duplexer, and then rotate the transfer unit forward.
4 Make sure that the arrow marks on the transfer unit and the printer face each other, and then press the two tabs
on transfer unit inward to lock.
Maintenance 393
Removing the Retard Roll in the Standard 250 Sheet Tray
1 Hold the standard 250 sheet tray with both hands, and remove it from the printer.
NOTE:
• Ensure that you remove all the paper from the standard 250 sheet tray before removing the retard roll.
2 Slightly pressing down the lock lever on the standard 250 sheet tray to the right with one hand, raise the retard
roll with the other hand.
3 Slide the retard roll to the left to remove it from the standard 250 sheet tray.
394 Maintenance
Installing a Retard Roll in the Standard 250 Sheet Tray
1 Unpack a new retard roll.
2 Slide the two axles of the retard roll into the holes on the standard 250 sheet tray.
4 Load paper in the standard 250 sheet tray, and then insert the standard 250 sheet tray into the printer and push
until it stops.
IMPORTANT:
• Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer.
Maintenance 395
Ordering Supplies
This section includes:
• "Consumables" on page 396
• "When to Order Supplies" on page 396
• "Recycling Supplies" on page 396
Certain consumables and routine maintenance items need to be ordered occasionally. Each supply includes
installation instructions on the box.
Consumables
IMPORTANT:
• Use of consumables/periodical replacement parts not recommended by Fuji Xerox can impair machine quality and
performance. Use only consumables/periodical replacement parts recommended by Fuji Xerox.
IMPORTANT:
• Average standard pages. Declared yield in accordance with ISO/IEC 19752. These values are estimates and vary depending
on conditions such as the content being printed, paper size, paper type, the printer's operating environment, initializing
process done when you turn on or off the printer, and adjustments to maintain print quality.
• The life of the fusing unit is affected greatly by the length of time the printer is turned on. If you set a longer time until entering
the Power Saver mode, the power on time of the printer is increased, and the fusing unit may need to be replaced sooner. For
details, contact the Fuji Xerox local representative.
Recycling Supplies
• For environmental protection and efficient use of resources, Fuji Xerox reuses returned toner cartridges and
drums (photoreceptors) to make recycle parts, recycle materials or energy recovery.
• Proper disposal is required for toner cartridges and drums (photoreceptors) no longer needed. Do not open
toner cartridges and drums (photoreceptors). Return them to your local Fuji Xerox representative.
396 Maintenance
Storing Print Media
To avoid potential paper feeding problems and uneven print quality, there are several things you can do:
• To achieve the best possible print quality, store print media in an environment where the temperature is
approximately 70 °F/21 °C and the relative humidity is 40%.
• Store cartons of print media on a pallet or shelf, rather than directly on the floor.
• If you store individual packages of print media out of the original carton, ensure that they rest on a flat surface
so the edges do not buckle or curl.
• Do not place anything on top of the print media packages.
Maintenance 397
Storing Consumables
Store consumables in their original packaging until you need to use them. Do not store consumables in:
• Temperatures greater than 104 °F/40 °C.
• An environment with extreme changes in humidity or temperature.
• Direct sunlight.
• Dusty places.
• A car for a long period of time.
• An environment where corrosive gases are present.
• A humid environment.
398 Maintenance
Managing the Printer
This section includes:
• "Checking or Managing the Printer with CentreWare Internet Services" on page 399
• "Checking Printer Status with SimpleMonitor (Windows Only)" on page 399
• "Checking Printer Status Through E-mail" on page 400
Starting SimpleMonitor
Double-click the SimpleMonitor icon on the taskbar or right-click the icon and select Select Printer.
If the SimpleMonitor icon is not displayed on the taskbar, open SimpleMonitor from the Start menu:
The following procedure uses Microsoft® Windows® 7 as an example.
1 Click Start → All Programs → Fuji Xerox → SimpleMonitor for Asia-Pacific → Activate SimpleMonitor.
The Select Printer window appears.
Maintenance 399
Checking Printer Status Through E-mail
When connected in a network environment where sending and receiving of e-mail is possible, the printer can send
an e-mail report to specified e-mail addresses containing the following information:
• The network settings and the printer status
• The error status which has occurred on the printer
400 Maintenance
Checking the Printer Status with E-mail
This section describes cautions when sending e-mail to the printer to check the printer status.
• You can specify any title for the e-mail when checking the printer status or changing the printer settings.
• Use the commands described in the next section to create the text of the e-mail.
• Example of Commands
• When the read only password is “ronly”, and to check the printer status:
#Password ronly
#Status
#NetworkInfo
Maintenance 401
Conserving Supplies
You can change several settings in your print driver to conserve toner cartridge and paper.
The following descriptions use the Windows PCL 6 driver as an example.
402 Maintenance
Checking Page Counts
The total number of printed pages can be checked at the operator panel. Four meters are available: Meter 1,
Meter 2, Meter 3, and Meter 4.
The Meter Readings counts the number of pages printed properly. Single side print (including Pages Per Sheet
(N-Up)) is counted as one job, and 2-sided print (including Pages Per Sheet (N-Up)) is counted as two. During
2-sided printing, if an error occurs after one side is printed properly, it is counted as one.
When doing 2-sided printing, a blank page may be inserted automatically depending on the settings of the
application. In this case, the blank page is counted as one page.
For information about the individual meter, see "Meter Readings" on page 254.
Use the following procedure to check a meter:
Maintenance 403
Moving the Printer
This section describes how to move the printer.
IMPORTANT:
• Two people are required to move the printer.
• To prevent you from dropping the printer and getting backache or injuries, lift the printer by firmly gripping the recessed areas
on both sides of the printer. Never lift the printer by gripping any other areas.
NOTE:
• If the optional 250 sheet feeder has been installed, uninstall the optional 250 sheet feeder before moving the printer. If the
optional 250 sheet feeder is not fixed securely to the printer, it may fall to the ground and cause injuries. For details on how to
uninstall the optional 250 sheet feeder, see "Removing the Optional 250 Sheet Feeder" on page 408.
1 Turn off the printer and disconnect the power cord, interface cable, and any other cables.
IMPORTANT:
• Note that the data in the memory are cleared when the printer is turned off.
2 Remove any paper in the document output tray and slide the document stopper inside the DADF.
3 Remove any paper in the output tray and slide the output tray extension inside the printer.
404 Maintenance
4 Lift the printer and move it gently.
IMPORTANT:
• When lifting the machine, make sure to follow the precautions stated in "Machine Installation" on page 18.
NOTE:
• If you move the printer over a long distance, remove the toner cartridge from the printer to prevent toner from
spilling, and pack the printer inside a box.
Maintenance 405
Removing Options
If the printer location needs to be changed or the printer and print media handling options need to be shipped to a
new location, all print media handling options must be removed from the printer. For shipping, pack the printer and
print media handling options securely to avoid damage.
This section includes:
• "Removing the Optional 512MB Memory" on page 406
• "Removing the Optional 250 Sheet Feeder" on page 408
• "Removing the Optional Wireless Printer Adapter" on page 411
IMPORTANT:
• Note that the data in the memory are cleared when the printer is turned off.
406 Maintenance
3 Slide the control board cover towards the rear of the printer to remove the cover.
4 Push the clips on both sides of the slot outward to raise the 512MB memory.
6 Align the guide on the control board cover with the slot around the control board, and slide it towards the front
of the printer.
Maintenance 407
7 Turn the screw clockwise.
IMPORTANT:
• Note that the data in the memory are cleared when the printer is turned off.
2 Disconnect the power cord from the power connector on the rear of the printer.
408 Maintenance
3 Gently pull open the bypass tray cover.
4 Grasp both sides of the bypass tray, and then pull the bypass tray from the printer.
5 Pull the standard 250 sheet tray out of the printer about 200 mm. Hold the standard 250 sheet tray with both
hands, and remove it from the printer.
6 Remove the two screws joining the printer and the optional 250 sheet feeder by unscrewing them with a coin or
similar object.
NOTE:
• The screw hole is located in 70 mm recess from the front of the printer.
Maintenance 409
7 Gently lift the printer off the optional 250 sheet feeder, and place it on a level surface.
IMPORTANT:
• When lifting the machine, make sure to follow the precautions stated in "Machine Installation" on page 18.
8 Insert the standard 250 sheet tray into the printer, and push until it stops.
IMPORTANT:
• Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer.
9 Insert the bypass tray into the printer, push until it stops, and close the cover.
10 Reconnect all cables into the rear of the printer and turn on the printer.
410 Maintenance
Removing the Optional Wireless Printer Adapter
IMPORTANT:
• If you remove the optional wireless printer adapter, be sure to turn off the printer, unplug the power cord, and disconnect all
cables from the rear of the printer before removing the adapter.
IMPORTANT:
• Note that the data in the memory are cleared when the printer is turned off.
2 Disconnect the power cord from the power connector on the rear of the printer.
4 Slide the control board cover towards the rear of the printer and remove the cover.
Maintenance 411
5 Remove the wireless printer adapter from the printer by releasing the adapter's hook while pushing the wireless
printer adapter towards the front of the printer.
6 Align the guide on the control board cover with the slot around the control board, and slide it towards the front
of the printer.
8 Reconnect all cables into the rear of the printer and turn on the printer.
412 Maintenance
12
Contacting Fuji Xerox
This chapter includes:
• "Technical Support" on page 414
• "Online Services" on page 415
Index 417
Clear Job History .....................................285 D
Clear Storage ...........................................286 DADF cover ............................................... 44
Clearing paper jam ...................................316 DADF feed roller ....................................... 44
From bypass tray .............................320 DADF glass ........................................44, 377
From DADF .....................................318
Data LED ................................................... 46
From duplexer .................................330
Default Print Paper Size .......................... 278
From fusing unit ...............................326
From optional 250 sheet feeder ......334 Defaults Settings ..................................... 291
From regi roll ...................................331 Delayed Start .......................................... 300
From standard 250 sheet tray .........323 Demo Page ............................................. 253
Clock Settings ..........................................276 DHCP ...................................................... 265
Coding method ...........................................37 DHCP / AutoIP ........................................ 265
Collated .................................... 173, 260, 293 Dialing Type .....................................247, 269
Color ........................................................296 Dimensions ............................................... 33
Adjusting for thin paper originals .....215 Direct Fax ................................................ 232
Selecting for scanning .....................214 Direct print using the USB storage device .. 146
Color capability ..........................................32 Disabling the Panel Lock ......................... 308
Company Name ...............................247, 270 Discard Size .....................................248, 272
Configuring fax initial settings ..................221 Display Manual Fax Recipients ........248, 273
Confirming transmissions .........................230 Display problems ..................................... 341
Connecting local printer .............................79 Document feeder tray ................................ 44
Connecting printer ......................................77 Document glass .................................44, 377
Connecting the telephone line .................220 Document guides ...................................... 44
Connection specification ............................77 Document Size ......................... 175, 294, 297
Connection type .........................................77 Document size .......................................... 38
Connectivity .........................................34, 35 Document stopper ..................................... 44
Conserving supplies .................................402 Document Type ................................175, 295
Consumables ...........................................396 DocuWorks ................................................ 74
Contacting Fuji Xerox ...............................413 Domain Filtering ...................................... 290
Contacting service ...................................372 Draft Mode .............................................. 258
ContentsBridge Utility ..............................147 DRPD Mode ............................................ 246
Continuous copy ........................................33 DRPD Pattern ..................................247, 271
Continuous copy speed .............................32 Drum cartridge .......................................... 42
Continuous print speed ..............................34 Dual Stack ............................................... 265
Contrast ...................................................298 Duplex automatic document feeder
Control board .............................................43 (DADF) ..................................... 42, 44, 317
Control board cover ...................................43 Duplex printing ........................................ 149
Copy button ................................................46 Duplexer .............................................43, 317
Copy Defaults ..........................................291 Dynamic methods of setting the printer’s
Copy problem ...........................................358 IP address ............................................. 82
Copy quality problems .............................359
Copying ....................................................163
Counter of the fusing unit .........................395
418 Index
E Font Pitch ................................................ 257
ECM .................................................248, 272 Font Size ................................................. 257
Edit E-mail From Fields ............................290 Fonts ......................................................... 34
Editing group dial .....................................240 Form Line ................................................ 257
Electrical safety ..........................................16 Front cover ................................................ 42
E-mail Front USB port .......................................... 44
Commands for .................................401 FTP ......................................................... 266
Email Address Book .................................253 Fusing unit ..........................................43, 317
Enabling the Panel Lock ..........................308 Fwd. Settings Num ...........................247, 272
Energy Saver button ..................................45
Envelope ..........................................282, 283 G
Error History .............................................252 Gateway Address .................................... 265
Error LED ...................................................45 Get IP Address ........................................ 265
Error-code ................................................367 Getting help ............................................. 373
Ethernet ...................................................261 SimpleMonitor alerts ....................... 373
Ethernet port ........................................ 43, 77 Ghost Control .......................................... 287
Express Scan Manager ..............................72 Group Dial ............................................... 254
Extel Hook Thresh ...........................248, 273 Group dialing ........................................... 240
F H
F/W Version .............................................282 HDD .......................................................... 32
Fault Time-out ..........................................276 Heavyweight Cardstock .......................... 283
Fax Hex Dump ............................................... 258
Limiting access to ............................309 How to check the meter .......................... 403
Fax Activity ............................... 248, 253, 273 How to install option .................................. 47
Fax Address Book ....................................253 How to remove option ............................. 406
Fax Broadcast ..................................248, 274
Fax button ..................................................46 I
Fax Cover Page ...............................247, 271 ID Card Copy ...................................170, 291
Fax Defaults .............................................299 IEEE 802.1x ............................................ 267
FAX Mode ................................................246 Ignore Form Feed ................................... 258
Fax Pending .............................................253 Image Compression ................................ 299
Fax problems ...........................................360 Images
Fax Protocol .....................................248, 274 Setting color mode .......................... 214
Fax Settings .............................................268 Init Print Meter ......................................... 285
Fax Transmit ....................................248, 274 Initialize NVM ...................................267, 285
Faxing ......................................................219 Inserting a pause ..................................... 227
Feeding speed ...........................................39 Inserting the CD-ROM ............................... 86
File Format ...............................................296 Installing a drum cartridge ....................... 388
First copy output time .................................32 Installing a fusing unit .............................. 392
Font ..........................................................256 Installing a retard roll in the standard
250 sheet tray ..................................... 395
Index 419
Installing a toner cartridge ........................384 Line Termination ..................................... 258
Installing optional accessories ...................47 Line Type .........................................247, 269
Installing print driver Liquid crystal display ................................. 45
Print driver (Linux) ...........................104 Loading envelope
Print driver (Mac OS X) ...................103 Bypass tray ..................................... 139
Print driver (Windows) .......................85 Loading letterhead
Installing the optional 250 sheet feeder .....52 Bypass tray ..................................... 140
Installing the optional 512MB memory .......47 Optional 250 sheet feeder .............. 134
Installing the optional wireless printer Standard 250 sheet tray ................. 134
adapter ................................................411 Loading print media ................................. 131
Installing the scan driver ..........................181 Bypass tray ..................................... 135
InternetServices .......................................266 Optional 250 sheet feeder .............. 132
Interval Timer ...................................247, 269 Standard 250 sheet tray ................. 132
IP Address ...............................................265 Loading small print media
IP Filter .....................................................267 Bypass tray ..................................... 137
IP Mode ....................................................265 Login Error .............................................. 291
IPP ...........................................................266 LowToner Alert Msg ................................ 281
IPv4 ..........................................................265 LPD ......................................................... 266
IPv6 ..........................................................265
M
J Machine weight ......................................... 33
Jam problems ..........................................336 Main components ...................................... 42
Job History ...............................................252 Maintenance .....................................282, 375
Job Status button .......................................45 Managing
Job Time-out ............................................276 Printer ............................................. 399
Margin Left/Right ...................... 177, 295, 299
Junk Fax Filter .................................247, 270
Margin Middle ........................... 177, 296, 299
Margin Top/Bottom ................... 177, 295, 298
K
Max Email Size ....................................... 299
Kensington lock ..........................................46
Memory ..................................................... 32
Keypad letters and numbers ....................314
Messages
LCD panel ....................................... 373
L SimpleMonitor ................................. 373
Labels ..............................................282, 283 Meter Readings ....................................... 254
Landscape ...............................................256 Total printed pages ......................... 403
Layout ..............................................260, 301 mm / inch ................................................. 278
LCD ............................................................45 Modem Speed ..................................248, 273
LCD panel ..................................................45 Moving
Messages ........................................373 Printer ............................................. 404
Letterhead 2-Sided Mode ........................281
Lighten/Darken ..................171, 292, 297, 300
Lightweight Cardstock ......................282, 283
Line Monitor .....................................246, 269
420 Index
N Paper
Network connection setup ..........................89 Thin originals .................................. 215
Paper jam location .................................. 317
Network Setup .........................................261
Paper Select Mode .................................. 261
No Account User Print .............................280
Paper Tray .............................................. 254
Noise ........................................................357
Paper tray capacity ................................... 32
Non-Genuine ............................................286
Paper weight ............................................. 40
Non-Genuine mode ..................................374
Parts name ................................................ 42
Number of fax lines ....................................37
PCL Fonts List ......................................... 252
Number of Redial .............................247, 269
PCL Macros List ...................................... 252
Number pad ...............................................45
PCL Settings ........................................... 254
N-Up .................................................176, 295
PDF Fonts List ........................................ 252
PDF Password .................................259, 301
O
PDF Settings ........................................... 259
Obtaining the product information ............373
PDL ........................................................... 34
OK button ...................................................46
Peer-to-peer .............................................. 99
One Touch Dial buttons .............................45
Phone Book ............................................. 254
Online services ........................................415
Phone connector .......................... 43, 77, 220
Operating noise ..........................................33
Plain .................................................282, 283
Operating system ................................. 34, 38
Plain Thick ............................................... 282
Operator panel .....................................42, 45
Point and print ........................................... 96
Optional 250 sheet feeder ..................42, 317
Polling Receive ....................................... 237
Ordering supplies .....................................396
Port Status .............................................. 274
Orientation ...............................................256
Port9100 .................................................. 266
Original paper size ......................... 32, 35, 39
Portrait ..................................................... 256
Original size
PostScript Settings .................................. 260
Setting for scanning .........................215
Power connector ....................................... 43
Originals
Power consumption ................................... 33
Printed on thin paper .......................215
Other problems ........................................366 Power Saver Timer ..........................275, 311
Output paper size .......................................32 Power Saver Wake Up ............................ 275
Output paper weight ...................................32 Power supply ............................................. 33
Output Size ......................................255, 260 Power switch ............................................. 43
Output tray capacity ...................................33 Prefix Dial ................................. 247, 248, 272
Prefix Dial Num ................................248, 272
P Print driver (Linux)
Installing print driver ....................... 104
Panel ........................................................265
Print driver (Mac OS X)
Panel Language .......................................307
Installing print driver ....................... 103
Panel Lock .......................................288, 308
Print driver (Windows)
Panel Settings ..........................................252
Installing print driver ......................... 85
Panel Settings page ...................................64 Print driver pre-install status ...................... 85
Index 421
Print from USB PS Fonts List ........................................... 252
Limiting access to ............................309 PS Job Time-Out ..................................... 261
Print from USB Defaults ...........................301
Print ID .....................................................279 Q
Print media ...............................................402 Quantity ............................................258, 259
Bypass tray ......................................125
Optional 250 sheet feeder ...............127 R
Standard 250 sheet tray ..................126
RAM Disk ................................................ 280
Print media dimensions ............................131
RARP ...................................................... 265
Print Mode ................................................259
Rear door .................................................. 43
Print quality problems ..............................344
Receiving a fax ........................................ 235
Print resolution ...........................................34
Answering machine ........................ 244
Print Text ..................................................279
Computer modem ........................... 244
Printer
Secure receiving mode ................... 243
Managing .........................................399 Receiving a fax automatically
Moving .............................................404
Ans/FAX Mode ............................... 236
Printer button .............................................46
FAX Mode ....................................... 235
Printer connection and software installation ...75
TEL/FAX Mode ............................... 236
Printer management software ....................67 Receiving a fax manually
Printer Meter ............................................253 External telephone .......................... 236
Printer settings .........................................159 TEL Mode ....................................... 235
Printer status Receiving faxes
Checking via e-mail .........................401 DRPD mode ................................... 236
Checking with SimpleMonitor ..........399 Memory ........................................... 236
Status Messenger ...........................400 Receiving modes ..................................... 235
Printing .....................................................142 Reconfirm Recipients .............................. 290
Printing a Fax Address Book list ..............241 Recording paper size ................................ 37
Printing a report page ................ 84, 158, 250 Recycling supplies .................................. 396
Printing basics ..........................................121 Redial / Pause button ................................ 46
Printing custom size paper .......................154 Redial Interval ..................................247, 270
Printing on custom size paper Reduce/Enlarge ...............................174, 294
With Mac OS X print driver ..............156 Reduction/enlargement ............................. 32
With Windows print driver ................156 Regi roll ................................................... 317
Printing PDF files using PDF Bridge ........147
Region ..............................................248, 273
Printing problems .....................................342
Registering a new e-mail address ........... 211
Printing resolution ......................................32
Remote Rcv Tone ............................247, 270
Problems with installed optional
Remote Receive ...............................247, 270
accessories ..........................................364
Removing options ................................... 406
Product features .........................................28
Protocol ......................................................34
Protocol Monitor .......................................253
Protocols ..................................................266
PS Error Report .......................................260
422 Index
Removing paper jam ................................316 Scanner Connection Tool ........................ 217
From bypass tray .............................320 IP address settings ......................... 217
From DADF .....................................318 Password Settings .......................... 218
From duplexer .................................330 Search Criteria dialog box .............. 218
From fusing unit ...............................326 Scanning ................................................. 179
From optional 250 sheet feeder ......334 Black-and-white images ................. 214
From regi roll ...................................331 Color images .................................. 214
From standard 250 sheet tray .........323 Limiting access to ........................... 309
Removing the drum cartridge ...................386 Scan resolution ............................... 215
Removing the fusing unit .........................391 Setting color mode .......................... 214
Removing the optional 250 sheet feeder ..408 Setting image file type .................... 214
Removing the optional 512MB memory ...406 Specifying original size ................... 215
Removing the toner cartridge ...................383 Suppress background color ............ 215
Scanning from the operator panel
Removing the transfer unit .......................392
- scan to application ............................ 182
Report / List ..............................................252
Scanning halftone ..................................... 35
Report 2-Sided Mode ...............................281
Scanning problems ................................. 362
Reset Fusing Unit ....................................285
Scanning resolution ..............................35, 37
Reset Transfer Unit ..................................285
Scanning speed ........................................ 35
Reset Wireless .........................................264
Scanning to a computer .......................... 182
Resetting to factory defaults ....................313
Scanning to a USB storage device ......... 209
Resolution ........................................296, 300
Scanning using the TWAIN driver ........... 184
Setting for scanning .........................215
Scanning using the WIA driver ................ 185
Ring Tone Volume ...........................247, 269
Secure Print ............................................ 144
Ringer volume ..........................................245
Secure Receive ....................................... 291
Secure Settings ....................................... 288
S
Securing the printer ................................... 46
Safety
Security slot ............................................... 46
Electrical ............................................16
Select Tray ............................... 171, 292, 301
Operational ........................................20
Selecting options (Mac OS X) ................. 153
Sample Print ............................................144
Selecting options (Windows) ................... 151
Scan button ................................................46
Selecting printing options ........................ 151
Scan Defaults ...........................................296
Selecting Printing Preferences (Windows) .. 151
Scan driver/printer utility problems ...........365
Send document size .................................. 37
Scan to e-mail ............................................36
Send Header ....................................247, 270
Scan to PC .................................................36
Sending a delayed fax ............................. 231
Scan to USB ..............................................36
Sending a fax .......................................... 225
Group dialing .................................. 241
Speed dial ....................................... 239
Sending a fax from memory .................... 228
Sending a fax from the driver (Direct Fax) .. 232
Sending a fax manually ........................... 229
Sending an e-mail with the scanned file .. 213
Index 423
Sending an e-mail with the scanned image ..211 Stored print .............................................. 144
Sending print job ......................................142 Storing a number for speed dialing ......... 238
Sending the scanned file on the network ..208 Storing consumables ............................... 398
Sent Fax Fwd ...................................247, 272 Storing print media .................................. 397
Server Address ........................................253 Subnet Mask ........................................... 265
Server Address Book ...............................281 Substitute Tray ........................................ 280
Server Phone Book ..................................281 Supplies
Service Lock ............................................289 Recycling ........................................ 396
Setting copy options .................................170 When to order ................................. 396
Setting Group Dial ....................................240 Supported print media ............................. 125
Setting paper sizes ..................................141 Symbol Set .............................................. 257
Setting paper types ..................................141 System button ........................................... 45
Setting the IP address ................................81 System Settings ...............................252, 275
Setting the printer ID ................................223
Setting the time and date .........................223 T
Setting your region ...................................222 TCP/IP ..................................................... 265
Setup Disk Creation Tool ...........................73 TCP/IP and IP addresses .......................... 81
Shared printing ...........................................94 Technical support .................................... 414
Sharpness ................................ 173, 293, 298 TEL Mode ................................................ 246
SimpleMonitor ............................................70 TEL/FAX Mode ........................................ 246
Alerts ...............................................373 Telnet ...................................................... 266
SMB NetBEUI ..........................................266 TIFF File Format ..................................... 299
SMB TCP/IP .............................................266 Tone .......................................................... 32
SNMP .......................................................266 Toner cartridge .......................................... 42
Software Download ..................................290 Toner Refresh ......................................... 284
Space requirement .....................................33 Transfer unit .............................................. 43
Speaker volume .......................................245 Transmission mode ................................... 37
Specification ...............................................31 Transmission speed .............................37, 38
Specifying the fax settings .......................246 Transmission time ..................................... 37
Speed Dial ...............................................254 Tray 1 ...................................................... 304
Speed Dial button ......................................46 Tray 2 ...................................................... 306
Speed dialing ...........................................238 Tray Priority ............................................. 307
Standard 250 sheet tray .....................42, 317 Tray Settings ........................................... 302
Start button ................................................45 Troubleshooting ...................................... 315
StaticMemory Ctr .....................................286 TWAIN ..................................................... 184
Status Messenger ....................................400
Checking printer status ....................400 U
Commands ......................................401 Update Addr Book ................................... 266
Configuring ......................................400
Usable print media .................................. 125
StatusMessenger .....................................266
USB connection setup ............................... 87
Stop button .................................................45
USB port ...............................................43, 77
Stored Documents ...................................253
USB Settings ........................................... 274
424 Index
USB storage device .................................146
Using 2-Sided Print ..................................149
Using a scanner on the network ..............187
Using the bypass tray ..............................140
Using the number pad ..............................314
V
Verifying the IP settings .............................84
W
Wall jack connector ...................... 43, 77, 220
Warm-up time ............................................32
Web Services on Devices ........................160
When to order supplies ............................396
White document cover .............................377
White sheet ..............................................377
Width guides ............................................133
Windows Image Acquisition (WIA) ...........185
Wired network connection ..........................79
Wireless adapter socket .......................43, 77
Wireless network connection .....................80
Wireless Setup .........................................262
Wireless Status ........................................262
WPS Setup ..............................................264
WSD .........................................................160
Y
Your Fax Number .............................247, 270
Index 425
426 Index
DocuPrint M355 df User Guide
Fuji Xerox Co., Ltd. ME5626E2-1 (Edition 1)
June 2012
Copyright© 2012 by Fuji Xerox Co., Ltd.