CP115 116w UserGuide
CP115 116w UserGuide
CP115 116w UserGuide
DocuPrint CP115 w
User Guide
Apple, Bonjour, ColorSync, iPad, iPhone, iPod touch, Macintosh, Mac OS, and OS X are trademarks of Apple Inc.,
registered in the U.S. and other countries. AirPrint and the AirPrint logo are trademarks of Apple Inc. App Store is a
service mark of Apple Inc.
Android and Google Play are either registered trademarks or trademarks of Google Inc.
Microsoft, Windows Vista, Windows, Windows Server, Visual C++, Visual Studio, and Internet Explorer are either
registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Linux is a registered trademark of Linus Torvalds.
Novell and SUSE are registered trademarks of Novell, Inc. in the United States and other countries.
Red Hat and Red Hat Enterprise Linux are registered trademarks of Red Hat, Inc. in the U.S. and other countries.
Ubuntu is a registered trademark of Canonical Ltd.
Wi-Fi and Wi-Fi Direct are registered trademarks of the Wi-Fi Alliance. Wi-Fi Protected Setup, WPA, and WPA2 are
trademarks of the Wi-Fi Alliance.
All product/brand names are trademarks or registered trademarks of the respective holders.
Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
In this manual, safety instructions are preceded by the symbol . Always read and follow the instructions before performing the
required procedures.
It may be a legal offence to print currency notes, certificates of stocks and securities, or any other documents of similar nature,
regardless of whether they will be used.
Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or computer hacking.
IMPORTANT:
1. This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied or modified in
whole or part, without the written consent of the publisher.
2. Parts of this manual are subject to change without prior notice.
3. We welcome any comments on ambiguities, errors, omissions, or missing pages.
4. Never attempt any procedure on the machine that is not specifically described in this manual. Unauthorized operation can
cause faults or accidents. Fuji Xerox is not liable for any problems resulting from unauthorized operation of the equipment.
Xerox, Xerox and Design, as well as Fuji Xerox and Design are registered trademarks or trademarks of Xerox
Corporation in Japan and/or other countries.
DocuPrint and CentreWare are registered trademarks or trademarks of Xerox Corporation in Japan and/or other
countries.
2
Preface
Thank you for purchasing the DocuPrint CP116 w/DocuPrint CP115 w.
This guide is intended for users who use the printer for the first time, and provides all the necessary operating
information about the print function.
Please read this guide to achieve the best performance from this printer.
This guide assumes you are familiar with computers and the basics of network operation and configuration.
After reading this guide, keep it safe and handy for future reference.
Preface 3
Contents
Preface ........................................................................................................................................3
Types of Manuals ........................................................................................................................8
Using This Guide .........................................................................................................................9
Organization....................................................................................................................9
Conventions ....................................................................................................................9
Product Features .......................................................................................................................10
1 Specifications ........................................................................................... 11
4 Contents
Setting Up for Shared Printing .........................................................................50
Configuring Printer and Installing Software on Mac OS X ............................................59
Installing Software ............................................................................................59
Adding a Printer ...............................................................................................59
Configuring Printer and Installing the Print Driver on Linux (CUPS).............................64
Installing the Print Driver ..................................................................................64
Setting Up the Queue.......................................................................................65
Setting the Default Queue ................................................................................65
Specifying the Printing Options ........................................................................66
5 Printing Basics.......................................................................................... 67
About Print Media .........................................................................................................68
Print Media Usage Guidelines..........................................................................68
Print Media That Can Damage Your Printer ....................................................68
Print Media Storage Guidelines .......................................................................69
Supported Print Media ..................................................................................................70
Usable Print Media ...........................................................................................70
Loading Print Media ......................................................................................................71
Capacity ...........................................................................................................71
Print Media Dimensions ...................................................................................71
Loading Print Media in the Multipurpose Feeder .............................................72
Manual Duplex Printing ....................................................................................78
Using the Output Tray Extension .....................................................................81
Printing..........................................................................................................................82
Sending a Job to Print ......................................................................................82
Canceling a Print Job .......................................................................................82
Selecting Printing Options ................................................................................84
Printing on Custom Size Paper ........................................................................87
Checking Status of Print Job ............................................................................89
Printing With Wi-Fi Direct .................................................................................89
Mobile Printing .................................................................................................94
Printing With AirPrint ........................................................................................94
Printing a Report Page .....................................................................................95
Printer Settings.................................................................................................96
8 Troubleshooting...................................................................................... 110
Clearing Jams .............................................................................................................111
Avoiding Jams ................................................................................................111
Contents 5
Identifying the Location of Paper Jams ..........................................................112
Clearing Paper Jams From the Front of the Printer .......................................113
Clearing Paper Jams From the Rear of the Printer ........................................114
Clearing Paper Jams From the Center Output Tray.......................................116
Jam Problems ................................................................................................118
Basic Printer Problems ...............................................................................................119
Printing Problems........................................................................................................120
Print Quality Problems ................................................................................................121
The Output Is Too Light .................................................................................121
Toner Smears or Print Comes Off/Stain on Back Side ..................................122
Random Spots/Blurred Images ......................................................................122
The Entire Output Is Blank .............................................................................123
Streaks Appear on the Output........................................................................123
Pitched Color Dots .........................................................................................123
Vertical Blanks ...............................................................................................123
Mottle .............................................................................................................124
Ghosting .........................................................................................................124
Fog .................................................................................................................125
Bead-Carry-Out (BCO)...................................................................................125
Auger Mark.....................................................................................................126
Wrinkled/Stained Paper .................................................................................127
The Top Margin Is Incorrect ...........................................................................127
Color Registration Is Out of Alignment ...........................................................128
Protrudent/Bumpy Paper................................................................................129
Adjusting Color Registration .......................................................................................130
Performing Auto Correct ................................................................................130
Printing the Color Registration Chart .............................................................130
Determining Values ........................................................................................131
Entering Values ..............................................................................................132
Wireless Problems ......................................................................................................133
Wi-Fi Direct Problems .................................................................................................134
Digital Certificate Problems.........................................................................................135
Other Problem.............................................................................................................136
Contacting Service......................................................................................................137
Getting Help ................................................................................................................138
Operator Panel Indicator ................................................................................138
SimpleMonitor Alerts (Windows Only)............................................................138
Obtaining the Product Information .................................................................138
Non-Genuine Mode.....................................................................................................139
Using the Printer Setting Utility ......................................................................139
6 Contents
Storing Consumables..................................................................................................151
Managing the Printer...................................................................................................152
Checking or Managing the Printer With the CentreWare Internet Services ...152
Checking Printer Status With the SimpleMonitor (Windows Only) .................152
Checking Printer Status Through E-mail ........................................................152
Conserving Supplies ...................................................................................................154
Checking Page Counts ...............................................................................................155
Moving the Printer.......................................................................................................156
Index.................................................................................................................. 162
Contents 7
Types of Manuals
Paper Manuals
Safety Guide Describes the information you need to know before using the printer and how to
operate the printer safely.
Setup Guide Provides step-by-step instructions on how to set up your printer. Also describes
how to check network connection.
Operator Panel Guide Describes the icons assigned to the buttons or indicators on the operator panel.
8 Types of Manuals
Using This Guide
Organization
This guide is organized into the following chapters. The summary of each chapter is as follows:
Conventions
In this guide, personal computers and workstations are collectively called "computers".
The following terms are used throughout this guide:
IMPORTANT:
Important information that must be read and followed.
NOTE:
Additional information that merits emphasis.
See also:
References within this guide.
Orientation of documents or paper is described in this guide as follows:
, , Long Edge Feed (LEF): Loading the document or paper in landscape orientation.
, , Short Edge Feed (SEF): Loading the document or paper in portrait orientation.
Some of the items in the screen shots and illustrations may not be displayed or available depending on your
printer model.
You can easily connect the printer to a wireless network The duplex print feature allows you to print two or more
by using the installer on the Software Pack CD-ROM. pages on the front and back sides of a single sheet of
For more information, see "Configuring Wireless paper manually. This feature helps reduce paper
Connection Settings" on page 39. consumption.
For more information, see "Manual Duplex Printing" on
page 78.
Jagged line
Enhanced image
Smooth line
This printer reproduces smooth lines and gradations by 1200 x 2400 dpi high-resolution LED print heads and Micro
Accurate Control Screen (MACS) Technology.
In addition, the color registration of each toner is corrected with ultra high precision through a digital process by
Image Registration Control Technology (IReCT).
10 Product Features
1
Specifications
This chapter lists the main specifications of the printer. Note that the specifications of the product may change
without prior notice.
Items Description
Product Code DocuPrint CP116 w 220V: TL300860
DocuPrint CP116 w 110V: TL300863
DocuPrint CP115 w 220V: TL300855
DocuPrint CP115 w 110V: TL300858
Type Desktop
Printing Method LED Xerography
IMPORTANT:
LED + LED electrophotographic system
Warm-up Time 28 seconds or less (at 22C room temperature)
Continuous Print Speed Color 1 Sided: 10 sheets/min
Monochrome 1 Sided: 12 sheets/min
IMPORTANT:
Print speed may decrease due to factors such as paper type, paper size, and
printing conditions.
When continuously printing a single document of A4 .
First Print Color: 17.3 seconds (A4 )
Monochrome: 15.0 seconds (A4 )
IMPORTANT:
The values may vary depending on the machine configuration.
Resolution 1200 2400 dpi
Tone/Color 256 tones/color (16.7 million colors)
Paper Size A4 (210 297 mm), B5 (182 257 mm), A5 (148 210 mm), C5 (162 229 mm),
Monarch (3.875 7.5"), Com 10 (4.125 9.5"), DL (110 220 mm),
Letter (8.5 11"), Legal (8.5 14"), Folio (8.5 13"), Executive (7.25 10.5"),
Custom Size: 76.2 215.9 127 355.6 mm (3.0 8.5" 5.0 14.0")
Image loss: 4 mm from the top, bottom, left, and right edges
Paper Weight 60 163 gsm
IMPORTANT:
Use only the recommended paper. Using paper other than that recommended
for the printer can cause printing problems. Do not use special ink jet paper.
The type of paper being used and environmental conditions can affect printing
quality. Because of this, it is recommended to perform a test print and confirm
proper print quality before using the printer.
Paper Capacity 150 sheets
IMPORTANT:
Fuji Xerox P paper (64 gsm)
Output Tray Capacity Approximately 100 sheets (face down)
IMPORTANT:
Fuji Xerox P paper (64 gsm)
Specifications 11
Items Description
2-sided Printing Feature Standard (Manual)
Memory Capacity Standard: 128 MB (Onboard)
Optional:
IMPORTANT:
The above memory capacity does not guarantee print quality depending on
the type and content of print data.
Page Description Language Host-based
Supported OS Microsoft Windows Server 2003 (32-bit)
Microsoft Windows Vista (32-bit)
Microsoft Windows Server 2008 (32-bit)
Microsoft Windows 7 (32-bit)
Microsoft Windows 8 (32-bit)
Microsoft Windows 8.1 (32-bit)
Microsoft Windows Server 2003 (64-bit)
Microsoft Windows Vista (64-bit)
Microsoft Windows Server 2008 (64-bit)
Microsoft Windows 7 (64-bit)
Microsoft Windows Server 2008 R2 (64-bit)
Microsoft Windows 8 (64-bit)
Microsoft Windows Server 2012 (64-bit)
Microsoft Windows 8.1 (64-bit)
Microsoft Windows Server 2012 R2 (64-bit)
Mac OS X 10.5 Leopard
Mac OS X 10.6 Snow Leopard
Mac OS X 10.7 Lion
OS X 10.8 Mountain Lion
OS X 10.9 Mavericks
Red Hat Enterprise Linux 6 Desktop (32-bit)
SUSE Linux Enterprise Desktop 11 (32-bit)
Ubuntu 12.04 (32-bit)
Red Hat Enterprise Linux 6 Desktop (64-bit)
SUSE Linux Enterprise Desktop 11 (64-bit)
Ubuntu 12.04 (64-bit)
IMPORTANT:
For information about the latest supported OS, refer to the Fuji Xerox web site.
Interface USB 2.0 (Hi-Speed), IEEE 802.11b/802.11g/802.11n
Supported Protocol TCP/IP (IPv4/IPv6, LPD, IPP, IPPS, Port9100, WSD, HTTP, HTTPS, RARP,
AutoIP), SNMP, DHCP, DHCPv6, BOOTP, Bonjour (mDNS), AirPrint
NOTE:
WSD stands for Web Services on Devices.
Power Supply AC 100 127 V 10%; 7 A; both 50/60 Hz 3 Hz
AC 220 240 V 10%; 5 A; both 50/60 Hz 3 Hz
IMPORTANT:
Power outlets that provide the above power level are recommended.
12 Specifications
Items Description
Operating Noise During operation: 6.1 B; 46.8 dB (A)
During stand-by: 3.6 B; 25.6 dB (A)
IMPORTANT:
Measurements based on ISO7779
Unit B: acoustic power level (LwAd)
Unit dB (A): radiated sound pressure (bystander position)
Power Consumption Maximum power consumption: 790 W or less
Low power mode : 9 W or less
Sleep mode : 2.0 W or less
Standby mode : 42 W or less
IMPORTANT:
The printer does not use electricity when the power is switched off even with
the power cord is plugged in.
Dimensions 394 (W) 304 (D) 234 (H) mm
IMPORTANT:
When the front cover is closed.
Weight Approximately 10.9 kg (including toner cartridges)
Usage Environment During Use: Temperature: 10 32C; Humidity: 10 85% (except malfunctions
due to dew condensation)
Non-Use: Temperature: -20 40C; Humidity: 5 85% (except malfunctions due
to dew condensation)
IMPORTANT:
Until the conditions (temperature and humidity) inside the printer become
acclimated to the installation environment, certain conditions of paper can
cause poor printing quality.
Specifications 13
2
Basic Operation
14 Basic Operation
Main Components
Front View
1 2 3 4
12 11 10 9 8 7 6 5
Rear View
1 2
8
7
3
6
5
Basic Operation 15
Operator Panel
1
11 2
10 3
9
8
7 4
5
1 Toner indicators Indicates that the toner is low or empty, or toner error occurred.
2 (Power Saver) indicator Lights up in the power saver mode.
3 (Jam) indicator Lights up when a paper jam occurs.
4 (Stop) button Cancels the current print job or clears an error.
5 (Start) button/indicator Starts 2 sided printing after loading paper.
Prints the report pages by holding.
6 (Error) indicator Lights up when an error occurs, and blinks when an unrecoverable error
occurs.
7 (WPS) button Starts Wi-Fi Protected Setup (Push Button Configuration).
8 (Wi-Fi) LED Lights up when wireless connection is established, and blinks in certain
conditions.
9 Wi-Fi Direct LED Lights up when Wi-Fi Direct connection is established.
10 (Load Paper) indicator Indicates when no paper or the wrong size of paper is loaded.
11 (Ready) indicator Lights up when the printer is ready, and blinks when data is being received.
The indicators provide information on the status of the printer and help you locate each problem. For details about
indicators, see "Understanding the Operator Panel Indicators" on page 98.
16 Basic Operation
Status of Wi-Fi LED
This section describes when the (Wi-Fi) LED lights up or blinks.
See also:
"Wireless Problems" on page 133
Basic Operation 17
Turning On/Off the Printer
1 Connect the power cord to the power connector on the rear of your printer (see "Rear View" on page 15).
18 Basic Operation
Power Saver Mode
The printer has a power saving feature which reduces power consumption during periods of inactivity. This feature
operates in two modes: the low power mode and sleep mode. As delivered, the printer switches to the low power
mode five minutes after the last print job is finished. The printer then switches to the sleep mode after another six
minutes of inactivity. When the printer is in the low power mode, all operator panel indicators except for the
(Power Saver) indicator and the indicator announcing that a problem occurs go out. In the sleep mode, all
operator panel indicators except for the (Power Saver) indicator go out.
The factory default settings of five minutes (Low Power Timer) and six minutes (Sleep Timer) are changeable within
the range of 5 to 30 minutes (Low Power Timer) and 1 to 6 minutes (Sleep Timer). The printer returns to the ready-to-
print state in about 28 seconds when re-activated.
1 Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia-Pacific your printer
Printer Setting Utility.
NOTE:
The window to select a printer appears in this step, when multiple print drivers are installed on your computer. In this
case, click the name of the desired printer listed in Printer Name.
The Printer Setting Utility appears.
4 Specify the time for Low Power Timer and Sleep Timer of Power Saver Timer.
5 Click Apply New Settings to take effect.
Basic Operation 19
3
Printer Management Software
Use the Software Pack CD-ROM that shipped with your printer to install a combination of software programs,
depending on your operating system.
"Print Driver" on page 21
"CentreWare Internet Services" on page 22
"Printer Setting Utility" on page 23
"SimpleMonitor (Windows Only)" on page 24
"Launcher (Windows Only)" on page 25
"Setup Disk Creation Tool" on page 26
See also:
"Configuring Printer and Installing Software on Windows" on page 37
"Configuring Printer and Installing Software on Mac OS X" on page 59
7 In the Administrator Password and Re-enter Password fields, enter a password for the administrator.
8 In the Maximum Login Attempts field, enter the number of login attempts allowed.
Setting to 0 does not limit the number of login attempts.
9 Click Apply.
Your new password has been set and anyone with the administrator name and password can log in and
change the printer configuration and settings.
1 Right-click the SimpleMonitor printer icon on the taskbar at the bottom right of the screen.
2 Select Printer Status Window Properties.
The Printer Status Window Properties window appears.
1 Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia-Pacific your printer
Launcher.
The Launcher-Ctype window appears.
2 The Launcher-Ctype window provides the following buttons; Status Window, Printer Setting Utility, and
Troubleshooting.
To exit, click X (Close) at the top-right of the window.
For details, see the help for each application.
See also:
"SimpleMonitor (Windows Only)" on page 24
Printer Setting Utility Opens the Printer Setting Utility.
See also:
"Printer Setting Utility" on page 23
Troubleshooting Opens the Troubleshooting Guide, which allows you to resolve issues by yourself.
USB Connection
For Microsoft Windows
1 Connect the printer and the computer with the USB cable.
Refer to "USB Connection" on page 31.
2 Install the driver software on the computer from the Software Pack CD-ROM.
Refer to "Using Installer to Set Up Connection and Install Software" on page 38.
For Mac OS X
1 Connect the printer and the computer with the USB cable.
Refer to "USB Connection" on page 31.
2 Install the driver software on the computer from the Software Pack CD-ROM.
Refer to "Configuring Printer and Installing Software on Mac OS X" on page 59.
Wireless Connection
For Windows
3 Install the driver software on the computer from the Software Pack CD-ROM.
Refer to "Configuring Printer and Installing Software on Windows" on page 37.
3 Install the driver software on the computer from the Software Pack CD-ROM.
Refer to "Configuring Printer and Installing Software on Mac OS X" on page 59.
1 USB Port
USB Connection
To connect the printer to a computer via USB:
1 Make sure that the printer is turned off and unplugged from the power source.
2 Connect the smaller USB connector into the USB port at the rear of the printer and the other end to a USB port
of the computer.
USB port
NOTE:
Do not connect the printer USB cable to the USB slot available on the keyboard.
Wireless Connection
This section describes how to connect the printer to a computer via wireless network.
Confirm that the (Wi-Fi) LED is blinking before configuring the wireless connection.
IMPORTANT:
The Wireless LAN feature is not available in all locations. Please check with your local Fuji Xerox representative for
availability of wireless in your location.
If you are using a method other than Wi-Fi Protected Setup (WPS) to configure your wireless network settings, be sure to
get the SSID and security information from a system administrator before starting the setup procedure.
Be sure to configure necessary settings on the wireless LAN access point (Registrar) or router before starting the printer
setup. For information on the access point or router settings, refer to the manual supplied with the product.
The specifications of wireless setting function are described below:
Item Specification
Connectivity Wireless
Connectivity Standard IEEE 802.11b/802.11g/802.11n compliant
Bandwidth 2.4 GHz
Data Transfer Rate IEEE 802.11b mode: 11, 5.5, 2, 1 Mbps
IEEE 802.11g mode: 54, 48, 36, 24, 18, 12, 9, 6 Mbps
IEEE 802.11n mode: 65 Mbps
Security 64 (40-bit key)/128 (104-bit key) WEP, WPA-PSK (TKIP, AES)*2, WPA2-PSK
(AES)*2 (IEEE 802.1x attestation function of WPA 1x non-corresponds), Mixed
Mode PSK
Wi-Fi Protected Setup (WPS)*1 Push Button Configuration (PBC), Personal Identification Number (PIN)
*1
WPA stands for Wi-Fi Protected Access .
*2
WPS 2.0 compliant. WPS 2.0 works on access points with the following encryption types: Mixed Mode PSK, WPA-PSK-AES,
WPA2-PSK-AES, Open (No Security)
Using the installer on the Software Pack CD-ROM (Windows Only) (Recommended for initial setup)
Refer to "Launching the FX Printer Installation Screen" on page 38.
WPS-PBC ( (WPS) button)*
Refer to "WPS-PBC (WPS Button)" on page 32.
Manual SSID Setup
Refer to "Manual SSID Setup" on page 33.
* WPS-PBC (Wi-Fi Protected Setup-Push Button Configuration) is a method to authenticate and register devices required for
wireless configuration, by starting WPS-PBC on the printer with the (WPS) button, and then pressing the button provided on the
wireless LAN access point (Registrar) or router. This setting is available only when the access point supports WPS-PBC.
1 Press and hold the (WPS) button on the printer for three seconds.
Confirm that the (Wi-Fi) LED starts to blink slowly.
2 Start the WPS operation on the wireless LAN access point (Registrar) or router within two minutes.
When WPS is successful, the (Wi-Fi) LED lights up. The wireless connection is established and setup for
wireless LAN is complete.
1 Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia-Pacific your printer
Printer Setting Utility.
NOTE:
The window to select a printer appears in this step when multiple print drivers are installed on your computer. In this
case, click the name of the desired printer listed in Printer Name.
The Printer Setting Utility appears.
NOTE:
If you have selected Ad-hoc for the network mode, WEP is the encryption type.
If you have selected Mixed Mode PSK or WPA2-PSK-AES, enter the password. A password is an encryption key for
WPA and WPA2 encryption which consists of 8 to 63 alphanumeric (and 64 hexadecimal) characters. It may be
described as a key on some access points or routers. For details, refer to the manual supplied with the access point or
router.
1 Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia-Pacific your printer
Printer Setting Utility.
NOTE:
The window to select a printer appears in this step when multiple print drivers are installed on your computer. In this
case, click the name of the desired printer listed in Printer Name.
The Printer Setting Utility appears.
4 In the IP Address Mode field under IPv4 Settings, select the DHCP/AutoIP option.
5 Click Apply New Settings.
6 Click Restart printer to apply new settings to take effect.
1 Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia-Pacific your printer
Printer Setting Utility.
NOTE:
The window to select a printer appears in this step when multiple print drivers are installed on your computer. In this
case, click the name of the desired printer listed in Printer Name.
The Printer Setting Utility appears.
4 Select Manual from IP Address Mode, and then enter the values in IP Address, Subnet Mask, and Gateway
Address under IPv4 Settings.
See also:
"Dynamic Methods of Setting the Printer's IP Address" on page 34
The IP address is assigned to your printer. To verify the setting, display the web browser on any computer connected
to the network and enter the IP address into the address bar on the browser. If the IP address is set up correctly, the
CentreWare Internet Services is displayed in your browser.
2 Look under the IPv4 heading of TCP/IP on the Wireless Network section of the System Settings page to
confirm that the IP address, subnet mask, and gateway address are appropriate.
If the IP address is 0.0.0.0 (the factory default) or 169.254.xx.xx, an IP address has not been assigned.
If the IP address is not resolved automatically, see "Assigning an IP Address Manually" on page 35.
3 Enter "ping xxx.xxx.xxx.xxx" (xxx.xxx.xxx.xxx is the IP address of your printer), and then press the Enter key.
Receiving the reply from the printer IP address means that the printer is appropriately connected to the
network.
2 Confirm the IP address under Wireless Network on the System Settings page.
If the IP address is 0.0.0.0, wait for a few minutes to resolve the IP address automatically, and then print the
System Settings page again.
If the IP address is not resolved automatically, see "Assigning an IP Address Manually" on page 35.
3 If you agree to the terms of the License Agreement, choose I accept the terms of the license agreement,
and then click Next.
1 Confirm that the printer is turned on and the (Wi-Fi) LED is blinking.
4 Click Finish to exit the wizard when the Ready to Print! screen appears. If necessary, click Print Test Page to
verify installation.
3 Click Finish to exit the wizard when the Ready to Print! screen appears. If necessary, click Print Test Page to
verify installation.
2 If you agree to the terms of the License Agreement, choose I accept the terms of the license agreement,
and then click Next.
NOTE:
The XML Paper Specification (XPS) driver is supported on Windows Vista and later operating systems.
To print with the XML Paper Specification (XPS) driver, the following components are required on your computer.
For Windows Vista, Windows Vista 64-bit Edition, Windows Server 2008, Windows Server 2008 64-bit Edition, Windows
Server 2008 R2, Windows 7, and Windows 7 64-bit Edition:
- .Net Framework 4 or 4.5
- Visual C++ Redistributable Packages for Visual Studio 2012
For Windows 8, Windows 8 64-bit Edition, Windows Server 2012, Windows 8.1, Windows 8.1 64-bit Edition, and Windows
Server 2012 R2:
- Visual C++ Redistributable Packages for Visual Studio 2012
11 Click Next.
Installation starts.
If the User Account Control dialog box appears, click Continue.
NOTE:
If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired
action.
12 Upon completion of the driver installation, click Print a test page to verify installation.
13 Click Finish.
11 Click Next.
Installation starts.
12 If you do not share your printer, select Do not share this printer.
If you share your printer, select Share this printer so that others on your network can find and use it.
13 Click Next.
14 Upon completion of the driver installation, click Print a test page to verify installation.
15 Click Finish.
12 Click Next.
13 To use this printer as the default printer, select the Set as the default printer check box.
14 Upon completion of the driver installation, click Print a test page to verify installation.
15 Click Finish.
Windows 8, Windows 8 64-bit Edition, Windows 8.1, Windows 8.1 64-bit Edition, Windows Server
2012, or Windows Server 2012 R2
1 On the Desktop screen, place the mouse pointer in the upper right corner of the screen and move the mouse
down, and then select Settings.
2 Click Control Panel Hardware and Sound (Hardware for Windows Server 2012 and Windows Server 2012
R2) Devices and Printers.
NOTE:
If you are an administrator on the computer, click Yes; otherwise, contact your administrator to continue the desired
action.
13 If you do not share your printer, select Do not share this printer.
If you share your printer, select Share this printer so that others on your network can find and use it.
14 Click Next.
15 To use this printer as the default printer, select the Set as the default printer check box.
16 Upon completion of the driver installation, click Print a test page to verify installation.
17 Click Finish.
5 Select Add a printer using a TCP/IP address or host name, and then click Next.
6 Select TCP/IP Device from Device type, and enter the IP address in the Hostname or IP address box, and
then click Next.
If the User Account Control dialog box appears, click Continue.
NOTE:
If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired
action.
7 Click Have Disk to display the Install From Disk dialog box.
8 Click Browse, and then select the extracted setup information (.inf) file in "Getting the Driver File" on page 41.
9 Click Open.
10 Click OK.
11 Select your printer name, and then click Next.
12 To change the printer name, enter the printer name in the Printer name box.
To use this printer as the default printer, select the Set as the default printer check box.
13 Click Next.
Installation starts.
14 Upon completion of the driver installation, click Print a test page to verify installation.
15 Click Finish.
5 Select Add a printer using a TCP/IP address or host name, and then click Next.
NOTE:
If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired
action.
7 Click Have Disk to display the Install From Disk dialog box.
8 Click Browse, and then select the extracted setup information (.inf) file in "Getting the Driver File" on page 41.
9 Click Open.
10 Click OK.
11 Select your printer name, and then click Next.
12 To change the printer name, enter the printer name in the Printer name box.
To use this printer as the default printer, select the Set as the default printer check box.
13 Click Next.
Installation starts.
14 If you do not want your printer shared, select Do not share this printer. Otherwise, select Share this printer
so that others on your network can find and use it.
15 Click Next.
16 Upon completion of the driver installation, click Print a test page to verify installation.
17 Click Finish.
NOTE:
If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired
action.
5 Click Have Disk to display the Install From Disk dialog box.
6 Click Browse, and then select the extracted setup information (.inf) file in "Getting the Driver File" on page 41.
7 Click Open.
8 Click OK.
9 Select your printer name, and then click Next.
10 To change the printer name, enter the printer name in the Printer name box, and then click Next.
Installation starts.
12 Click Next.
13 To use this printer as the default printer, select the Set as the default printer check box.
14 Upon completion of the driver installation, click Print a test page to verify installation.
15 Click Finish.
5 Select Add a printer using a TCP/IP address or hostname, and then click Next.
6 Select TCP/IP Device from Device type, and enter the IP address in the Hostname or IP address box, and
then click Next.
If the User Account Control dialog box appears, click Yes.
NOTE:
If you are an administrator on the computer, click Yes; otherwise, contact your administrator to continue the desired
action.
7 Click Have Disk to display the Install From Disk dialog box.
8 Click Browse, and then select the extracted setup information (.inf) file in "Getting the Driver File" on page 41.
9 Click Open.
10 Click OK.
11 Select your printer name, and then click Next.
12 To change the printer name, enter the printer name in the Printer name box, and then click Next.
Installation starts.
13 If you do not want your printer shared, select Do not share this printer. Otherwise, select Share this printer
so that others on your network can find and use it.
14 Click Next.
15 To use this printer as the default printer, select the Set as the default printer check box.
16 Upon completion of the driver installation, click Print a test page to verify installation.
17 Click Finish.
1 On the Desktop screen, place the mouse pointer in the upper right corner of the screen and move the mouse
down, and then select Settings.
2 Click Control Panel Hardware and Sound (Hardware for Windows Server 2012 and Windows Server 2012
R2) Devices and Printers.
5 Select Add a printer using a TCP/IP address or host name, and then click Next.
6 Select TCP/IP Device from Device type, and enter the IP address in the Hostname or IP address box, and
then click Next.
7 Click Have Disk to display the Install From Disk dialog box.
8 Click Browse, and then select the extracted setup information (.inf) file in "Getting the Driver File" on page 41.
9 Click Open.
10 Click OK.
11 Select your printer name, and then click Next.
12 To change the printer name, enter the printer name in the Printer name box, and then click Next.
Installation starts.
If the User Account Control dialog box appears, click Yes.
NOTE:
If you are an administrator on the computer, click Yes; otherwise, contact your administrator to continue the desired
action.
13 If you do not want your printer shared, select Do not share this printer. Otherwise, select Share this printer
so that others on your network can find and use it.
14 Click Next.
15 To use this printer as the default printer, select the Set as the default printer check box.
16 Upon completion of the driver installation, click Print a test page to verify installation.
17 Click Finish.
4 Click Next.
5 Select the Print Server check box, and then click Next.
6 Click Install.
4 Click Next.
5 Select the Print Server check box, and then click Next.
6 Click Install.
1 For Windows 7 and Windows Server 2008 R2, click Start Devices and Printers.
For Windows Vista, click Start Control Panel Hardware and Sound Printers.
For Windows Server 2008, click Start Control Panel Printer.
For Windows 8 and Windows 8.1, on the Desktop screen, place the mouse pointer in the upper right corner of
the screen and move the mouse down, and then select Settings. Click Control Panel Hardware and
Sound Devices and Printers.
For Windows Server 2012 and Windows Server 2012 R2, on the Desktop screen, place the mouse pointer in
the upper right corner of the screen and move the mouse down, and then select Settings. Click Control Panel
Hardware Devices and Printers.
5 If prompted, install the print driver on your computer. If you are prompted for an administrator password or
confirmation, type the password or provide confirmation.
6 Complete the additional steps in the wizard, and then click Finish.
7 Print a test page to verify printer installation.
a Open the Devices and Printers or Printers folder by performing step 1.
b Right-click the printer you just created, and then click Printer properties (Properties for Windows Vista
and Windows Server 2008).
c On the General tab, click Print Test Page. When a test page is printed successfully, the installation is
complete.
For Windows Server 2003 and Windows Server 2003 x64 Edition
4 Click Additional Drivers and select the operating systems of all network clients using this printer.
5 Click OK.
If the files are not present in your computer, insert the server operating system CD.
4 Click Continue.
5 Select the Share this printer check box, and then enter a name in the Share name text box.
6 Select Additional Drivers and select the operating systems of all network clients using this printer.
7 Click OK.
8 Click Apply, and then click OK.
For Windows Server 2008 and Windows Server 2008 64-bit Edition
4 Click Additional Drivers and select the operating systems of all network clients using this printer.
5 Click OK.
6 Click Apply, and then click OK.
For Windows 8, Windows 8 64-bit Edition, Windows 8.1, Windows 8.1 64-bit
Edition, Windows Server 2012, and Windows Server 2012 R2
1 On the Desktop screen, place the mouse pointer in the upper right corner of the screen and move the mouse
down, and then select Settings.
2 Click Control Panel Hardware and Sound (Hardware for Windows Server 2012 and Windows Server 2012
R2) Devices and Printers.
5 Click Additional Drivers and select the operating systems of all network clients using this printer.
6 Click OK.
7 Click Apply, and then click OK.
For Windows Server 2003 and Windows Server 2003 x64 Edition
For Windows Server 2008 and Windows Server 2008 64-bit Edition
1 Click Start Computer Network (Start Network for Windows Server 2008 R2).
2 Locate the host name of the server computer, and then double-click the host name.
3 Right-click the shared printer name, and then click Connect.
For Windows 8, Windows 8 64-bit Edition, Windows 8.1, Windows 8.1 64-bit
Edition, Windows Server 2012, and Windows Server 2012 R2
1 On the Desktop screen, place the mouse pointer in the upper right corner of the screen and move the mouse
down, and then select Settings.
2 Click Control Panel Network and Internet View network computers and devices.
3 Locate the host name of the server computer, and then double-click the host name.
4 Right-click the shared printer name, and then click Connect.
For Windows Server 2003 and Windows Server 2003 x64 Edition
7 Select Yes if you want this printer to be set as the default printer, and then click Next.
8 Click Finish.
5 Click Finish.
If a test page is printed successfully, the installation is complete.
For Windows Server 2008 and Windows Server 2008 64-bit Edition
5 Click Finish.
If a test page is printed successfully, the installation is complete.
1 On the Desktop screen, place the mouse pointer in the upper right corner of the screen and move the mouse
down, and then select Settings.
2 Click Control Panel Hardware and Sound (Hardware for Windows Server 2012 and Windows Server 2012
R2) Devices and Printers.
Installing Software
1 Run the Software Pack CD-ROM on the Mac OS X.
2 Double-click the CD-ROM icon displayed on the desktop.
3 Double-click the installer icon.
4 Click Continue on the Introduction screen.
5 Select a language for the Software License Agreement.
6 After reading the Software License Agreement, click Continue.
7 If you agree to the terms of the Software License Agreement, click Agree to continue the installation process.
NOTE:
When the screen to select the installation destination appears, select an installation location and click Continue.
Adding a Printer
6 Select the printer connected via USB from the Name list.
Name, Location, and Use are automatically entered.
7 Click Add.
5 Select the printer connected via Bonjour from the Name list.
Name and Use are automatically entered.
NOTE:
If AirPrint is automatically selected for Use, select the model of your printer for Use manually.
6 Click Add.
8 Click Add.
6 Select the printer connected via USB from the Printer Name (Name for OS X 10.8) list.
Name, Location, and Print Using (Use for OS X 10.8) are automatically entered.
7 Click Add.
5 Select the printer connected via Bonjour from the Printer Name (Name for OS X 10.8) list.
Name and Print Using (Use for OS X 10.8) are automatically entered.
NOTE:
If AirPrint Printer (AirPrint for OS X 10.8) is automatically selected for Print Using (Use for OS X 10.8), select the
model of your printer for Use manually.
6 Click Add.
8 Click Add.
7 Click Add.
6 Click Add.
8 Click Add.
Printing Basics 67
About Print Media
Using paper that is not appropriate for the printer can cause paper jams, image quality problems, or printer failure.
To achieve the best performance from your printer, we recommend you to use only the paper described in this
section.
When using paper other than that recommended, contact the Fuji Xerox local representative office or an authorized
dealer.
WARNING:
Do not use conductive paper such as origami paper, carbonic paper or conductively-coated paper. When paper jam
occurs, it may cause short-circuit and eventually a fire accident.
See also:
"Loading Print Media in the Multipurpose Feeder" on page 72
"Loading Envelope in the Multipurpose Feeder" on page 76
"Printing on Custom Size Paper" on page 88
WARNING:
Do not use conductive paper such as origami paper, carbonic paper or conductively-coated paper. When paper jam
occurs, it may cause short-circuit and eventually a fire accident.
68 Printing Basics
Print Media Storage Guidelines
Providing good storage conditions for your paper and other media contributes to optimum print quality.
Store print media in dark, cool, and relatively dry locations. Most paper items are susceptible to damage from
ultraviolet (UV) and visible light. UV radiation, which is emitted by the sun and fluorescent bulbs, is particularly
damaging to paper items. The intensity and length of exposure to visible light on paper items should be
reduced as much as possible.
Maintain constant temperatures and relative humidity.
Avoid attics, kitchens, garages, and basements for storing print media.
Store print media flat. Print media should be stored on pallets, cartons, shelves, or in cabinets.
Avoid having food or drinks in the area where print media is stored or handled.
Do not open sealed packages of paper until you are ready to load them into the printer. Leave paper in the
original packaging. For most commercial cut-size grades, the ream wrapper contains an inner lining that
protects the paper from moisture loss or gain.
Leave the media inside the bag until you are ready to use it; reinsert unused media in the bag and reseal it for
protection. Some specialty media is packaged inside resealable plastic bags.
Printing Basics 69
Supported Print Media
Using unsuitable print media may lead to paper jams, poor print quality, breakdown and damage to your printer. To
use the features of this printer effectively, use the suggested print media that is recommended here.
IMPORTANT:
The toner may come off the print media, if it gets wet by water, rain, steam, and so on. For details, contact the Fuji Xerox local
representative office or an authorized dealer.
Multipurpose Feeder
Paper Size A4 (210 297 mm)
B5 (182 257 mm)
A5 (148 210 mm)
Letter (8.5 11 in)
Legal (8.5 14 in)
Folio (8.5 13 in)
Executive (7.25 10.5 in)
C5 (162 229 mm)
Monarch (3.875 7.5 in)
Com 10 (4.125 9.5 in)
DL (110 220 mm)
Custom Size:
Width: 76.2 215.9 mm (3 8.5 in)
Length: 127 355.6 mm (5 14 in)
Paper Type (Weight) Plain (60 90 gsm)
Bond (91 105 gsm)
Lightweight Cardstock (106 163 gsm)
Lightweight Glossy Cardstock (106 163 gsm)
Labels
Envelope
Recycled (60 105 gsm)
Loading Capacity 150 sheets of standard paper
NOTE:
Use only laser print media. Do not use ink jet paper in this printer.
See also:
"Loading Print Media in the Multipurpose Feeder" on page 72
"Loading Envelope in the Multipurpose Feeder" on page 76
"Loading Letterhead in the Multipurpose Feeder" on page 78
Using print media, which is different from the paper size or paper type set on the print driver, may lead to paper jams.
To make sure that printing is correctly performed, select the correct paper size and paper type.
70 Printing Basics
Loading Print Media
Loading print media properly helps prevent jams and ensures trouble-free printing.
Before loading print media, identify the recommended print side of the print media. This information is usually on the
print media package.
NOTE:
After loading paper in the feeder, specify the same paper type on the print driver.
Capacity
The multipurpose feeder can hold:
150 sheets of standard paper
16.2 mm (0.64 inches) of thick paper
One sheet of coated paper
Five envelopes
16.2 mm (0.64 inches) of labels
Printing Basics 71
Loading Print Media in the Multipurpose Feeder
NOTE:
To avoid paper jams, do not remove the paper cover while printing is in progress.
Use only laser print media. Do not use ink jet paper in this printer.
NOTE:
When you use the multipurpose feeder for the first time, open the front cover by pulling out the instruction sheet.
NOTE:
When you use the multipurpose feeder for the first time, remove the instruction sheet attached to the paper cover with
adhesive tape.
72 Printing Basics
3 Pull the slide bar forward until it stops.
6 Before loading the print media, flex the sheets and fan them. Straighten the edges of the stack on a level
surface.
Printing Basics 73
7 Load the print media on the multipurpose feeder with the top edge first and with the recommended print side
facing up.
8 Adjust the paper width guides until they rest lightly against the edges of the stack of print media.
9 Pinch the length guide and slide it towards the printer until it touches the print media.
NOTE:
Depending on the size of print media, slide the slide bar backward until it stops first, and then pinch the length guide and
slide it backward until it touches print media.
74 Printing Basics
10 Insert the paper cover into the printer and then align the paper cover to the marking on the multipurpose feeder.
12 Select the paper size and type from the print driver if the loaded print media is not plain paper.
NOTE:
For more information about setting the paper size and type on the print driver, refer to the Help provided for the print
driver.
NOTE:
For standard-size paper, adjust the guides first, and then load paper.
Printing Basics 75
Loading Envelope in the Multipurpose Feeder
NOTE:
When you print on envelopes, be sure to specify the envelope setting on the print driver. If not specified, the print image will be
rotated 180 degrees.
To prevent DL and Monarch from being wrinkled, they are recommended to be loaded with the flaps opened. Place
the print side facing up, and the flaps come at the bottom when you face towards the printer.
NOTE:
When you load the envelopes in the long-edge feed (LEF) orientation, be sure to specify the landscape orientation on the print
driver.
When Loading C5
Load envelopes with the flaps opened. Place the print side facing up, and the flaps come at the bottom when you
face towards the printer.
IMPORTANT:
Never use envelopes with windows, or coated linings. These lead to paper jams and can cause damage to the printer.
76 Printing Basics
NOTE:
Up to 5 envelopes can be loaded in the multipurpose feeder.
If you do not load envelopes in the multipurpose feeder right after they have been removed from the packaging, they may
bulge. To avoid jams, flatten the envelops before loading them in the multipurpose feeder. When flattening the envelopes,
firmly press down on the entire surface of the envelopes as shown below.
Feed direction
If envelopes are still not fed correctly, curl the edge of the envelopes as shown in the following illustration. The amount of the
curl should be 5 mm (0.20 inches) or less, 2 or 3 mm (0.08 or 0.12 inches) is recommended. The area of the curl should be
8 10 mm (0.32 0.39 inches) from the top edge of the envelopes. Do not curl the envelopes too much or make a crease.
Feed direction
2 or 3 mm
(0.08 or 0.12 inches)
8 10 mm
(0.32 0.39 inches)
To confirm the correct orientation of envelopes, see the instruction on the Envelope/Paper Setup Wizard on the print driver.
Printing Basics 77
Loading Letterhead in the Multipurpose Feeder
Load the letterhead in the printer with the print side facing up. Make sure that the title on the letterhead enters the
printer first.
3 From Duplex, select either Flip on Long Edge or Flip on Short Edge to define the way 2-sided print pages
are bound.
78 Printing Basics
4 From Paper Size, select the size of the document to be printed.
5 From Paper Type, select the paper type to be used.
6 Click OK to close the Printing Preferences dialog box.
7 Click Print in the Print dialog box to start printing.
IMPORTANT:
When you start manual duplex printing, the instruction window appears. Note that the window cannot be reopened once it is
closed. Do not close the window until duplex printing is complete.
4
5
6
7
Printing Basics 79
Loading Print Media in the Multipurpose Feeder
1 Print the even pages (back sides).
For a six-page document, back sides are printed in the order of page 6, page 4, then page 2.
The (Start) indicator blinks and the (Ready) indicator lights when the printer finishes printing the even
pages.
2 After the even pages are printed, remove the paper stack from the center output tray.
NOTE:
Warped or curled paper can cause paper jams. Straighten them before setting.
3 Stack the paper and set them as they are (with the blank side facing up) into the multipurpose feeder.
4 Press the (Start) button.
Pages are printed in the order of page 1 (back of page 2), page 3 (back of page 4), and then page 5 (back of
page 6).
NOTE:
Printing on both sides of the paper is not possible if the document consists of various sizes of paper.
80 Printing Basics
Using the Output Tray Extension
The output tray extension is designed to prevent print media from falling from the printer after the print job is
complete.
Before printing a document, make sure that the output tray extension is opened.
Printing Basics 81
Printing
This section covers how to print documents from your printer and how to cancel a job.
4 To adjust system settings not available from the first screen, such as Paper Size, Output Color, or Layout,
click Preferences.
The Printing Preferences dialog box appears.
4 To adjust system settings not available from the first screen, such as Pages per Sheet, Output Color, or
Paper Type, select the desired pane from the drop-down menu.
NOTE:
Printing is canceled only for the current job. All the following jobs will continue to print.
82 Printing Basics
Canceling a Print Job From the Computer (Windows)
2 Double-click the printer you selected when you sent the job.
A list of print jobs appears in the printer window.
Printing Basics 83
Canceling a Print Job From System Preferences
1 For Mac OS X 10.5, and Mac OS X 10.6, display System Preferences, and then click Print & Fax.
For Mac OS X 10.7 and OS X 10.8, display System Preferences, and then click Print & Scan.
For OS X 10.9, display System Preferences, and then click Printers & Scanners.
2 Right-click the icon for your printer, and then select Printing preferences.
The printer's Printing Preferences screen appears.
3 Make selections on the driver tabs, and then click OK to save your selections.
NOTE:
For more information about Windows print driver options, click Help on the print driver.
84 Printing Basics
Selecting Options for an Individual Job (Windows)
If you want to use special printing options for a particular job, change the driver settings before sending the job to the
printer. For example, if you want to use Photo print-quality mode for a particular graphic, select this setting in the
driver before printing that job.
1 With the desired document or graphic open in your application, access the Print dialog box.
2 Select your printer and click Preferences to open the print driver.
3 Make selections on the driver tabs.
NOTE:
In Windows, you can save current printing options with a distinctive name and apply them to other print jobs. Select
either the Paper/Output, Graphics, Layout, or Watermarks/Forms tab, and then click Save under Favorites on the
Paper/Output tab. Click Help for more information.
Printing Basics 85
Driver Tab Printing Options
Watermarks/Forms tab Watermarks
New Text
New Bitmap
Edit
Delete
First Page Only
Forms
Off
Create / Register Forms
Image Overlay
File Name
Browse
Header / Footer Options
Restore Defaults
1 With the document open in your application, click File, and then click Print.
2 Select your printer from Printer.
3 Select the desired printing options from the menus and drop-down list boxes that are displayed.
NOTE:
In Mac OS X, click Save As (Save Current Settings as Preset for OS X 10.8 and OS X 10.9) on the Presets menu
screen to save the current printer settings. You can create multiple presets and save each with its own distinctive name
and printer settings. To print jobs using specific printer settings, click the applicable saved preset in the Presets menu.
86 Printing Basics
Item Printing Options
Cover Page Print Cover Page
Cover Page Type
Billing Info
Image Options Output Color
Image Types
Toner Saving Mode
Screen
Restore Defaults
Printer Features Feature Sets: Detailed Settings
Image Rotation (180deg)
Feature Sets: Paper Handling
Paper Type
Duplex
Show Paper Size Error
Feature Sets: Printer Specific Options
Skip Blank Pages
See also:
"Loading Print Media in the Multipurpose Feeder" on page 72
7 To assign a paper name, select the Name the Paper Size check box, and then enter the name in Paper Name.
Up to 24 characters can be used for the paper name.
Printing Basics 87
8 If necessary, repeat steps 5 to 7 to define another custom size.
9 Click OK twice.
5 Click OK.
6 Click Print in the Print dialog box to start printing.
88 Printing Basics
Checking Status of Print Job
See also:
"SimpleMonitor (Windows Only)" on page 24
For more information about the SimpleMonitor, see Help:
The following procedure uses Windows 7 as an example.
1 Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia-Pacific your printer
SimpleMonitor-Ctype for Asia-Pacific.
The window to select the printer appears.
3 Select Help.
See also:
"CentreWare Internet Services" on page 22
Printing Basics 89
Setting Up the Printer
1 Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia-Pacific your printer
Printer Setting Utility.
NOTE:
The window to select a printer appears in this step when multiple print drivers are installed on your computer. In this
case, click the name of the desired printer listed in Printer Name.
The Printer Setting Utility appears.
4 Select the Enable check box of Wi-Fi Direct under Wi-Fi Direct Setup.
When you use a Wi-Fi Direct certified mobile device (including the device with the Wi-Fi Direct PIN function),
proceed to step 6.
When you use a mobile device that is not Wi-Fi Direct certified, or mobile device with WPS-PBC (Wi-Fi
Protected Setup-Push Button Configuration), WPS-PIN (Wi-Fi Protected Setup-Personal Identification
Number), proceed to step 5.
90 Printing Basics
Connecting a Wi-Fi Direct Certified Mobile Device
The following is a typical procedure for connecting a mobile device to the printer using Wi-Fi Direct. The procedure
varies depending on the mobile device you are using. Refer to the manual provided with your mobile device.
1 From the mobile device, start the procedure to connect using Wi-Fi Direct.
For the invitation of Wi-Fi Direct connection, the Wi-Fi Direct LED and (Start) indicator on the operator
panel starts flashing.
1 From the mobile device, start the procedure to connect using Wi-Fi Direct PIN code.
When the mobile device tries to connect through the Wi-Fi Direct network using the PIN code, the Wi-Fi Direct
LED starts flashing.
2 Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia-Pacific your printer
Printer Setting Utility.
NOTE:
The window to select a printer appears in this step when multiple print drivers are installed on your computer. In this
case, click the name of the desired printer listed in Printer Name.
The Printer Setting Utility appears.
Printing Basics 91
Connecting a Mobile Device That is not Wi-Fi Direct Certified
1 Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia-Pacific your printer
Printer Setting Utility.
NOTE:
The window to select a printer appears in this step when multiple print drivers are installed on your computer. In this
case, click the name of the desired printer listed in Printer Name.
The Printer Setting Utility appears.
4 Check the SSID and passphrase under Group Owner of Wi-Fi Direct Setup.
NOTE:
To confirm the printer's SSID and passphrase, you can also print the list by clicking Print of Print Passphrase.
92 Printing Basics
c Click DIRECT-xxxxxxxx.
The printer is ready for use.
For Windows Vista and Windows 7
You need to install the printer driver on the mobile device. For details, see "Configuring Printer and Installing
Software on Windows" on page 37.
For iOS
You need to install the printing application such as Fuji Xerox Print & Scan Utility (Small Office) for iOS, and
then the printer is ready for use.
For Android
You need to install the printing application such as Fuji Xerox Print & Scan Utility (Small Office) for Android, and
then the printer is ready for use.
1 From the mobile device, start the procedure to connect using the WPS-PBC or WPS-PIN.
The procedure varies depending on the mobile device you are using. Refer to the manual provided with your
mobile device.
For the invitation of Wi-Fi Direct connection, the Wi-Fi Direct LED and (Start) indicator on the operator
panel starts flashing.
4 Click Start of Disconnect Now or Disconnect and Reset Passphrase under Wi-Fi Direct Setup.
NOTE:
If the mobile device automatically reconnects to the printer, click Start of Disconnect and Reset Passphrase.
Printing Basics 93
Resetting the Passphrase
1 Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia-Pacific your printer
Printer Setting Utility.
NOTE:
The window to select a printer appears in this step when multiple print drivers are installed on your computer. In this
case, click the name of the desired printer listed in Printer Name.
The Printer Setting Utility appears.
4 Click Reset of Reset Passphrase under Group Owner of Wi-Fi Direct Setup.
5 Click Apply New Settings.
The Wi-Fi Direct is disconnected and the passphrase is reset.
Mobile Printing
This printer supports printing from a variety of mobile devices using the Fuji Xerox Print & Scan Utility (Small Office)
for iOS / Android.
For Android OS, download for free from GooglePlay, or please visit our online support at
http://www.fxap.com.sg/product/productDescription.jsp?id=175
For iOS, download for free from App Store, or please visit our online support at
http://www.fxap.com.sg/product/productDescription.jsp?id=172
6 Click Apply.
7 Click Reboot Machine to restart the printer.
The printer is ready for AirPrint.
94 Printing Basics
Printing via AirPrint
The following procedure uses the iPhone running iOS 7 as an example.
1 Open your e-mail, photo, web page, or document you want to print.
2 Tap the action icon .
3 Tap Print.
4 Select your printer and set printer options.
5 Tap Print.
NOTE:
To cancel the printing job, double-click the Home button, tap the Print Center icon . If there are more than one job in
the queue, select the job you want to cancel, then tap Cancel Printing.
System Settings
Purpose:
To print a list of the information such as the printer name, the status of the printer, and the network settings.
Panel Settings
Purpose:
To print a setting list such as network settings, system settings, maintenance, secure settings, and USB settings.
Job History
Purpose:
To print a detailed list of the jobs that have been processed. This list contains the last 50 jobs.
Error History
Purpose:
To print a detailed list of paper jams and fatal errors.
Demo Page
Purpose:
To print a test page.
1 Press and hold the (Start) button when the (Ready) indicator lights.
Printing Basics 95
Using the Printer Setting Utility
The following procedure uses Windows 7 as an example.
1 Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia-Pacific your printer
Printer Setting Utility.
NOTE:
The window to select a printer appears in this step when multiple print drivers are installed on your computer. In this
case, click the name of the desired printer listed in Printer Name.
The Printer Setting Utility appears.
Printer Settings
You can select menu items and corresponding values from the Printer Setting Utility.
The following procedure uses Windows 7 as an example.
NOTE:
Factory defaults may vary for different regions.
These settings are active until new ones are selected or the factory defaults are restored.
To select a new value as a setting:
1 Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia-Pacific your printer
Printer Setting Utility.
NOTE:
The window to select a printer appears in this step when multiple print drivers are installed on your computer. In this
case, click the name of the desired printer listed in Printer Name.
The Printer Setting Utility appears.
4 Select the desired value, and then click Apply New Settings or Restart printer to apply new settings.
Note that the print driver settings have precedence over the settings made on the Printer Settings Utility.
96 Printing Basics
6
Using the Operator Panel
Off On Blink
7 2
6 3
5
The following table shows how the indicators light up or blink, when the printer status is normal.
1 2 3 4 5 6 7 Printer Status
Toner Power Jam Start Error Load Ready
Saver Paper
The printer is ready to print.
1 2 3 4 5 6 7 Printer Status
Toner Power Jam Start Error Load Ready
Y M C K Saver Paper
*1 *2 The yellow toner is low.*3
*1 *2
The magenta toner is
low.*3
*1 *2 The cyan toner is low.*3
*2
The printer is in the Non-
Genuine mode.
*2
The yellow toner is
empty.*4
*2
The magenta toner is
empty.*4
*2
The cyan toner is
empty.*4
*1
When another error occurs, (Error) indicator lights up and the toner indicators go out.
*2
The (Ready) indicator blinks or lights up green depending on the printer status.
*3 This warning appears only when Fuji Xerox toner cartridges are used (Non-Genuine Mode is set to off at the Printer Setting Utility).
*4
In this case, you can continue printing in black and white.
1 2 3 4 5 6 7 Cause/Remedy
Toner Power Jam Start Error Load Ready
Y M C K Saver Paper
No paper is loaded.
Load paper and press
the (Start) button.
See "Loading Print
Media" on page 71.
Paper jams occurred.
See "Clearing Jams" on
page 111.
The wrong size of paper
is loaded.
See "Loading Print
Media" on page 71.
The rear cover is open,
or an error occurred.
Press and hold the
(Start) button to show
more details of error with
indicators.
The specified toner
cartridge is not installed
or not installed correctly.
Re-install the specified
toner cartridge.
See "Installing a Toner
Cartridge" on page 148.
The specified toner
cartridge is empty or
inoperative, or the
density of the specified
toner is not enough.
Replace the specified
toner cartridge.
See "Replacing Toner
Cartridges" on page 145.
1 2 3 4 5 6 7 Cause/Remedy
Toner Power Jam Start Error Load Ready
Y M C K Saver Paper
Memory is full.
Press the (Stop)
button to clear the error
status and cancel the
current print job.
See "Canceling a Print
Job" on page 82.
Page Description
Language (PDL) error
occurred.
Press the (Stop)
button to clear the error
status and cancel the
current print job.
See "Canceling a Print
Job" on page 82.
The configuration of the
printer set on the print
driver does not match
the configuration of your
printer.
Press the (Stop)
button to cancel the
current print job.
See "Canceling a Print
Job" on page 82.
There is dust on the
Color Toner Density
(CTD) sensor.
Clean the CTD sensor.
See "Cleaning the Color
Toner Density (CTD)
Sensor" on page 144.
See also:
"Online Services" on page 161
1 2 3 4 5 6 7 Cause/Remedy
Toner Power Jam Start Error Load Ready
Saver Paper
A fatal error occurred.
Turn off the printer, and then
on.
See also:
"Online Services" on page 161
1 2 3 4 5 6 7 Cause/Remedy
Toner Power Jam Start Error Load Ready
Y M C K Saver Paper
A firmware error
occurred.
Press the (Stop)
button to clear the error.
See "Canceling a Print
Job" on page 82.
A ROM erasing error
occurred.
Turn off the printer, and
then on.
A ROM writing error
occurred.
Turn off the printer, and
then on.
An error occurred while
downloading the
firmware.
Turn off the printer, and
then on.
4 After the (Load Paper), (Jam), (Ready), and toner indicators lights up, release the (Start) button
and (Stop) button.
6 Check if the factory settings are restored by referring to the System Settings page.
1 Launch the CentreWare Internet Services by entering IP address of the printer in your web browser.
For more information, see "CentreWare Internet Services" on page 22.
5 Select the size of the public key from the list of Public Key Size.
6 Specify the issuer of SSL self-signed certificate.
7 Click Generate Certificate.
Your request was successfully processed. is displayed.
8 Click Back.
9 Select the Enabled check box of SSL/TLS Server Communication, and then click Apply.
Settings have been changed. Reboot system for new settings to take effect. is displayed.
1 Launch the CentreWare Internet Services by entering IP address of the printer in your web browser.
For more information, see "CentreWare Internet Services" on page 22.
1 Launch the CentreWare Internet Services by entering IP address of the printer in your web browser.
For more information, see "CentreWare Internet Services" on page 22.
5 When uploading a PKCS #12 digital certificate, enter the password that is set on the digital certificate.
NOTE:
Password is displayed only when the CSR is not exported from the printer.
If you are uploading a digital certificate that you received using the CSR from the printer, proceed to step 7.
1 Launch the CentreWare Internet Services by entering IP address of the printer in your web browser.
For more information, see "CentreWare Internet Services" on page 22.
110 Troubleshooting
Clearing Jams
Careful selection of appropriate print media and proper loading allow you to avoid most jams.
See also:
"About Print Media" on page 68
"Supported Print Media" on page 70
NOTE:
Before buying large quantities of any print media, it is recommended that you try a sample first.
Avoiding Jams
Use only recommended print media. For details, see "About Print Media" on page 68.
See "Loading Print Media in the Multipurpose Feeder" on page 72 to load print media properly.
Do not overload the print media sources. Make sure that the stacked print media does not exceed the
maximum height indicated on the paper width guides.
Do not load wrinkled, creased, damp, or curled print media.
Flex, fan, and straighten print media before you load it. If a jam occurs with print media, try feeding one sheet at
a time through the multipurpose feeder.
Do not use print media that you have cut or trimmed.
Do not mix print media sizes, weights, or types in the same print media source.
Make sure that the recommended print side is facing up when you insert the print media.
Keep print media stored in an acceptable environment. For details, see "Print Media Storage Guidelines" on
page 69.
Make sure that all cables connected to the printer are correctly inserted.
Overtightening the guides may cause jams.
Troubleshooting 111
Identifying the Location of Paper Jams
CAUTION:
Do not attempt to remove a paper deeply jammed inside the product, particularly a paper wrapped around the fusing
unit or the heat roller. Otherwise, it may cause injuries or burns. Switch off the product immediately and contact
your local Fuji Xerox representative.
IMPORTANT:
Do not attempt to clear any jams using tools or instruments. This may permanently damage the printer.
The following illustration shows where paper jams may occur along the print media path.
3
1 2
6 5
112 Troubleshooting
Clearing Paper Jams From the Front of the Printer
NOTE:
To resolve the error displayed on the operator panel, you must clear all print media from the print media path.
IMPORTANT:
Do not use excessive force on the paper cover. Doing so could damage the paper cover or the insides of the printer.
Troubleshooting 113
Clearing Paper Jams From the Rear of the Printer
IMPORTANT:
To prevent electric shock, always turn off the printer and disconnect the power cord from the grounded outlet before
performing maintenance.
To avoid burns, do not clear paper jams immediately after printing. The fusing unit becomes extremely hot during use.
NOTE:
To resolve the error displayed on the operator panel, you must clear all print media from the print media path.
1 Push the rear cover handle and open the rear cover.
3 Remove any paper jammed from the rear of the printer by carefully pulling it in the direction of the arrow shown
in the following illustration.
114 Troubleshooting
4 Lower the levers to their original position.
Troubleshooting 115
Clearing Paper Jams From the Center Output Tray
IMPORTANT:
To prevent electric shock, always turn off the printer and disconnect the power cord from the grounded outlet before
performing maintenance.
To avoid burns, do not clear paper jams immediately after printing. The fusing unit becomes extremely hot during use.
NOTE:
To resolve the error displayed on the operator panel, you must clear all print media from the print media path.
1 Push the rear cover handle and open the rear cover.
3 Remove any paper jammed from the rear of the printer by carefully pulling it in the direction of the arrow shown
in the following illustration.
116 Troubleshooting
4 If no paper is found in the paper path, remove any paper jammed out of the center output tray.
Troubleshooting 117
Jam Problems
Misfeed jam
Problem Action
Print media misfeeds occur. Make sure that the paper is properly inserted in the multipurpose feeder.
If the problem persists, verify that the correct print media is being used.
Depending on the print media you use, take any of the following actions:
For thick paper, use the one that is 163 gsm or less.
For thin paper, use the one that is 60 gsm or more.
For the envelope, make sure that it is properly loaded in the multipurpose
feeder as instructed in "Loading Envelope in the Multipurpose Feeder" on
page 76.
If the envelope is deformed, correct it or use another envelope.
If performing manual duplex printing, make sure that the print media is not curled.
Fan the print media.
If the print media is damp, turn over the print media.
If the problem continues, use print media that is not damp.
NOTE:
If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local
representative office or an authorized dealer.
Multi-feed jam
Problem Action
Print media multiple feeds occur. Make sure that the paper is inserted properly in the multipurpose feeder.
If the print media is damp, use print media that is not damp.
Fan the print media.
NOTE:
If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local
representative office or an authorized dealer.
118 Troubleshooting
Basic Printer Problems
Some printer problems can be easy to resolve. If a problem occurs with your printer, check each of the following:
The power cord is connected to the printer, and to a properly grounded electrical outlet.
The printer is turned on.
The electrical outlet is not turned off at any switch or breaker.
Other electrical equipment plugged into the outlet is working.
If you have checked all of the above and still have a problem, turn off the printer, wait for 10 seconds, and then turn
on the printer. This often fixes the problem.
NOTE:
If error occurs, the operator panel indicator lights or blinks. For details about indicators, see "Understanding the Operator
Panel Indicators" on page 98. If error messages are displayed on your computer, follow the on-screen instructions to resolve
the printer problems.
Troubleshooting 119
Printing Problems
Problem Action
Job did not print or incorrect Make sure that the (Ready) indicator is lit.
characters printed. Make sure that the print media is loaded in the printer.
Verify that you are using the correct print driver.
If you are using wireless connection, make sure that the wireless connection is
established.
If you are using USB connection, make sure that you are using the correct USB
cable and that it is securely connected to the printer.
Verify that the correct print media size is selected.
If you are using a print spooler, verify that the spooler has not stalled.
Print media misfeeds or multiple Make sure that the print media you are using meets the specifications for your
feeds occur. printer.
See also:
"Usable Print Media" on page 70
Fan the print media before loading it.
Make sure that the print media is loaded correctly.
Make sure that the paper width guides and length guide are adjusted correctly.
Do not overload the print media sources.
Do not force print media into the multipurpose feeder when you load it.
Otherwise, it may skew or buckle.
Make sure that the print media is not curled.
Load the recommended print side correctly for the type of print media you are
using.
See also:
"Loading Print Media" on page 71
Turn the print media over or around and try printing again to see if feeding
improves.
Do not mix print media types.
Do not mix print media sizes.
Remove the top and bottom curled sheets of a ream before loading the print
media.
Load the print media source only when it is empty.
The envelope is creased after Make sure that the envelope is loaded as instructed in "Loading Envelope in the
printing. Multipurpose Feeder" on page 76.
Page breaks in unexpected places. Increase the value for Job Timeout in the System Settings menu, that is on the
Printer Maintenance tab in the Printer Setting Utility.
Increase the timeout value for the protocol in use in the Protocol Settings menu
on the CentreWare Internet Services.
Printer does not duplex pages. Select either of the duplex printing options (flip on short edge/flip on long edge) in
the print driver.
See also:
"Manual Duplex Printing" on page 78
120 Troubleshooting
Print Quality Problems
NOTE:
In this section, some procedures use the Printer Setting Utility or the SimpleMonitor.
See also:
"Printer Setting Utility" on page 23
"SimpleMonitor (Windows Only)" on page 24
"Understanding the Operator Panel Indicators" on page 98
Problem Action
The output is too light. The toner cartridges may be low or need to be replaced. Confirm the amount of
toner in each toner cartridge.
1 Check the toner level in the Status tab in the Printer Status window of the
SimpleMonitor.
2 Replace the toner cartridges as necessary.
Verify that the print media is dry and the correct print media is used.
If not, use the print media recommended for the printer.
See also:
"Usable Print Media" on page 70
Try changing the paper type setting in the print driver. The following procedure
uses the Microsoft Windows print driver as an example.
1 On the Paper/Output tab in Printing Preferences of the print driver, change
the Paper Type setting.
2 Load dry (not damp) and correct print media, and then click Print Test Page in
the Properties window of the print driver.
Disable the toner saving feature in the print driver.
See also:
"Conserving Supplies" on page 154
NOTE:
If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local
representative office or an authorized dealer.
Troubleshooting 121
Toner Smears or Print Comes Off/Stain on Back Side
Problem Action
Toner smears or print comes off. The print media surface may be uneven. Try changing the paper type setting in
The output has stain on the back the print driver. For example, change Plain to Lightweight Cardstock. The
side. following procedure uses the Windows print driver as an example.
1 On the Paper/Output tab in Printing Preferences of the print driver, change
the Paper Type setting.
Verify that the correct print media is being used.
If not, use the print media recommended for the printer.
See also:
"Usable Print Media" on page 70
Adjust the temperature of the fusing unit.
1 Launch the Printer Setting Utility, and click Adjust Fusing Unit on the Printer
Maintenance tab.
2 Adjust the fixing temperature by turning up the value for your printing media.
3 Click Apply New Settings.
NOTE:
If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local
representative office or an authorized dealer.
Problem Action
The printed result has random spots Make sure that the toner cartridges are installed correctly.
or is blurred.
See also:
"Installing a Toner Cartridge" on page 148
If you use non-genuine brand toner cartridges, install genuine brand toner
cartridges.
Clean up the fusing unit.
1 Load one sheet of paper on the multipurpose feeder, and then print a solid
image all over paper.
2 Load the printed sheet with the printed side facing down, and then print a blank
sheet of paper.
NOTE:
If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local
representative office or an authorized dealer.
122 Troubleshooting
The Entire Output Is Blank
If this trouble happens, contact the Fuji Xerox local representative office or an authorized dealer.
If this trouble happens, contact the Fuji Xerox local representative office or an authorized dealer.
If this trouble happens, contact the Fuji Xerox local representative office or an authorized dealer.
Vertical Blanks
Problem Action
The printed result has vertical blanks. Clean inside the printer and perform a test print.
1 Clean inside the printer by using the print head cleaning rod.
2 Click Print Test Page in the Properties window of the print driver.
See also:
"Cleaning Inside the Printer" on page 141
NOTE:
If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local
representative office or an authorized dealer.
Troubleshooting 123
Mottle
Problem Action
The printed result has mottled Adjust the transfer bias.
appearance. 1 Launch the Printer Setting Utility, and click Adjust BTR on the Printer
Maintenance tab.
2 Adjust the setting for the type of print media being used.
3 Click Apply New Settings.
If you use non-recommended print media, use the print media recommended for
the printer.
NOTE:
If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local
representative office or an authorized dealer.
Ghosting
Problem Action
The printed result has ghosting. Adjust the transfer bias.
1 Launch the Printer Setting Utility, and click Chart Print on the Diagnosis tab.
2 Click Ghost Configuration Chart.
The Ghost Configuration Chart is printed.
3 Click BTR Refresh Mode on the Printer Maintenance tab.
4 Select the check box next to On, and then click Apply New Settings.
5 Click Chart Print on the Diagnosis tab.
6 Click Ghost Configuration Chart.
The Ghost Configuration Chart is printed.
The print media surface may be uneven. Try changing the paper type setting in
the print driver. For example, change Plain to Lightweight Cardstock. The
following procedure uses the Windows print driver as an example.
1 On the Paper/Output tab in Printing Preferences of the print driver, change
the Paper Type setting.
Adjust the temperature of the fusing unit.
1 Launch the Printer Setting Utility, and click Adjust Fusing Unit on the Printer
Maintenance tab.
2 Adjust the fixing temperature by turning up the value for your printing media.
3 Click Apply New Settings.
If you use non-recommended print media, use the print media recommended for
the printer.
NOTE:
If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local
representative office or an authorized dealer.
124 Troubleshooting
Fog
Problem Action
The entire page is foggy. Contact the Fuji Xerox local representative office or an authorized dealer.
Part of the page is foggy. Start Clean Developer.
1 Launch the Printer Setting Utility, and click Clean Developer on the Diagnosis
tab.
2 Click Start.
If the problem continues even after performing Clean Developer, start Refresh
Mode.
1 Launch the Printer Setting Utility, and then click Refresh Mode on the
Diagnosis tab.
2 Select the color that is the same as the fog.
If the problem continues even after performing Refresh Mode, start Refresh
Mode again.
NOTE:
If the problem continues even after performing Refresh Mode twice, contact
the Fuji Xerox local representative office or an authorized dealer.
Bead-Carry-Out (BCO)
Problem Action
Bead-Carry-Out (BCO) is happening. If the printer is installed in a high altitude location, set the altitude of the location.
1 Launch the Printer Setting Utility, and click Adjust Altitude on the Printer
Maintenance tab.
2 Select the value close to the altitude of the location where the printer is
installed.
3 Click Apply New Settings.
NOTE:
If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local
representative office or an authorized dealer.
Troubleshooting 125
Auger Mark
Problem Action
The printed result has auger mark. The toner cartridges may be low or need to be replaced. Confirm the amount of
toner in each toner cartridge.
1 Check the toner level in the Status tab in the Printer Status window of the
SimpleMonitor.
2 Replace the toner cartridges as necessary.
Start Clean Developer.
1 Launch the Printer Setting Utility, and click Clean Developer on the Diagnosis
tab.
2 Click Start.
NOTE:
If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local
representative office or an authorized dealer.
126 Troubleshooting
Wrinkled/Stained Paper
Problem Action
The output is wrinkled. Verify that the correct print media is being used.
The output is stained. If not, use the print media recommended for the printer.
If excessive wrinkles occur, use paper or other media from a new package.
See also:
"Usable Print Media" on page 70
"About Print Media" on page 68
If you use the envelope, check whether the crease is within 30 mm of the four edges
of the envelope.
If the crease is within 30 mm of the four edges of the envelope, this is considered
normal. Your printer is not at fault.
If not, take the following actions:
If the envelope is Com 10 envelope, which is 220 mm or longer and has a flap
on the long edge, use a different size envelope.
If the envelope is C5, which is 220 mm or longer and has a flap on the short
edge, load it in the multipurpose feeder with the flap open and facing up.
If the envelope is Monarch or DL, which is shorter than 220 mm, load it long
edge feed in the multipurpose feeder with the flap open and facing up.
If the problem continues, use a different size envelope.
NOTE:
If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local
representative office or an authorized dealer.
Problem Action
The top margin is incorrect. Make sure that the margins are set correctly on the application being used.
NOTE:
If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local
representative office or an authorized dealer.
Troubleshooting 127
Color Registration Is Out of Alignment
Problem Action
Color registration is out of alignment. Execute an auto color registration adjustment.
1 Launch the Printer Setting Utility, and click Registration Adjustment on the
Printer Maintenance tab.
2 Deselect the check box next to On.
3 Click Start next to Auto Correct.
Clean the CTD sensor.
1 Clean the CTD sensor.
2 Launch the Printer Setting Utility, and click Registration Adjustment on the
Printer Maintenance tab.
3 Deselect the check box next to On.
4 Click Start next to Auto Correct.
See also:
"Cleaning the Color Toner Density (CTD) Sensor" on page 144
Print the color registration chart and manually correct the color registration.
1 Launch the Printer Setting Utility, and click Registration Adjustment on the
Printer Maintenance tab.
2 Deselect the check box next to On.
3 Click Start next to Print Color Regi Chart.
The color registration chart is printed.
4 Check the values with the straight lines on the chart.
5 Select the value for each color on the Printer Setting Utility.
6 Click Apply New Settings.
7 Click Start next to Print Color Regi Chart to print the color registration chart
again.
8 Adjust until all straight lines are at the value of 0.
See also:
"Adjusting Color Registration" on page 130
NOTE:
If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local
representative office or an authorized dealer.
128 Troubleshooting
Protrudent/Bumpy Paper
Problem Action
Printed surface got Clean up the fusing unit.
protrudent/bumpy. 1 Load one sheet of paper on the multipurpose feeder, and then print a solid
image all over the paper.
2 Load the printed sheet with the printed side facing down, and then print a blank
sheet of paper.
NOTE:
If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local
representative office or an authorized dealer.
Troubleshooting 129
Adjusting Color Registration
This section describes how to adjust the color registration when you first install the printer or after moving it to a new
location.
1 Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia-Pacific your printer
Printer Setting Utility.
NOTE:
The window to select a printer appears in this step when multiple print drivers are installed on your computer. In this
case, click the name of the desired printer listed in Printer Name.
The Printer Setting Utility opens.
1 Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia-Pacific your printer
Printer Setting Utility.
NOTE:
The window to select a printer appears in this step when multiple print drivers are installed on your computer. In this
case, click the name of the desired printer listed in Printer Name.
The Printer Setting Utility opens.
130 Troubleshooting
Determining Values
On the color registration chart printed, find the straightest lines where the two black lines and the colored line are
most closely aligned for each color (Y, M, and C).
If you find the straightest line, make a note of the value (-5 +5) indicated by the straightest line for each color.
When the value is 0 for each color, you do not need to adjust the color registration.
When the value is not 0, enter the value according to the procedure in "Entering Values" on page 132.
Troubleshooting 131
Entering Values
1 Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia-Pacific your printer
Printer Setting Utility.
NOTE:
The window to select a printer appears in this step when multiple print drivers are installed on your computer. In this
case, click the name of the desired printer listed in Printer Name.
The Printer Setting Utility opens.
132 Troubleshooting
Wireless Problems
Problem Action
Cannot setup wireless connection. Make sure that the (Wi-Fi) LED on the operator panel lights up.
See also:
"Status of Wi-Fi Direct LED" on page 17
Try disabling the firewall on your computer. The firewall on your computer may be
blocking communication with your printer.
Cannot setup wireless connection Make sure that the security setting of the wireless LAN access point or router is
with WPS (Wi-Fi Protected Setup). WPA (Wi-Fi Protected Access) or WPA2. (WEP is not supported on WPS.)
Cannot setup wireless connection Press the WPS button on the wireless LAN access point or router within two
with the WPS-PBC (Wi-Fi Protected minutes after starting the WPS operation on the printer. For details about the
Setup-Push Button Configuration). wireless LAN access point or router, refer to the manual supplied with the wireless
LAN access point or router.
Cannot setup wireless connection Check if the PIN you have entered on the computer is correct.
with WPS-PIN (Wi-Fi Protected
Setup-Personal Identification
Number).
Cannot connect to the wireless Check if the passphrase for WPA/WPA2 encryption or WEP key set on the
network after setting up wireless wireless LAN access point or router has been changed. (Passphrase may be
connection. described as key on some access points or routers.) For details about the
wireless LAN access point or router, refer to the manual supplied with the wireless
LAN access point or router.
Troubleshooting 133
Wi-Fi Direct Problems
Problem Action
The device cannot discover the The printer may be connected to another device via Wi-Fi Direct. Disconnect the
printer. printer and the device. For details, see "Disconnecting Wi-Fi Direct Network" on
page 93.
The printer cannot disconnect from The device may be automatically reconnecting to the printer. Reset the
the device even when the procedure passphrase for Wi-Fi Direct and disconnect the device. For details, see "Resetting
in "Disconnecting Wi-Fi Direct the Passphrase" on page 94.
Network" has been performed.
The network mode of the printer Make sure that Wi-Fi Direct is set to Disable.
cannot be set to Ad-Hoc mode.
Wi-Fi Direct cannot be set to Make sure that the network mode is set to Wi-Fi infrastructure mode.
Enable.
134 Troubleshooting
Digital Certificate Problems
Problem Action
The Certificate Signing Request Create a self-signed certificate and enable SSL/TLS Server Communication.
(CSR) / Upload Signed Certificate For details, see "Preparing to Use HTTPS Communication" on page 106.
is not displayed.
The digital certificate cannot be Confirm validity period of the digital certificate as well as the time setting of the
uploaded. device.
Confirm that the password is correct.
Confirm that the file type is PKCS #7/#12 or x509CACert (extension:
p7b/p12/pfx/cer/crt).
Confirm that the attribute information (Key usage/Extended key usage) of the
digital certificate to be imported is set correctly.
Use Internet Explorer.
Although a digital certificate was To upload a digital certificate for use with the device (own device), import the
uploaded, it is not displayed. secret key and a digital certificate of the PKCS #12 (p12/pfx) format as a pair.
Server validation is not operating Although uploading a root certificate (Trusted) to use for server authentication, an
correctly. intermediate certificate may be required when validating the path.
When executing a digital certificate file with the certification authority, create the
digital certificate with a format including all paths and then import that digital
certificate.
Troubleshooting 135
Other Problem
Problem Action
After the printer is turned on, the Turn off the printer, wait for 10 seconds, and turn on the printer.
(Ready) indicator is not lit.
Condensation has occurred inside This usually occurs within several hours after you heat the room in winter. This
the printer. also occurs when the printer is operating in a location where relative humidity
reaches 85% or more. Adjust the humidity or relocate the printer to an appropriate
environment.
136 Troubleshooting
Contacting Service
When you call for printer service, be prepared to describe the problem you are experiencing or the status of operator
panel indicators.
You need to know the model of your printer and serial number. See the label on the rear cover of your printer.
Troubleshooting 137
Getting Help
Fuji Xerox provides several automatic diagnostic tools to help you produce and maintain print quality.
See also:
"Understanding the Operator Panel Indicators" on page 98
6 Follow the instructions on the web site and download an appropriate print driver.
NOTE:
The URL of the driver download service page is as follows: http://www.fujixeroxprinters.com/
For the latest information about the print driver features, refer to the Help provided for the print driver.
138 Troubleshooting
Non-Genuine Mode
When toner within a toner cartridge is empty, a toner indicator lights up or blinks, and at the same time, the (Error)
indicator lights up depending on the printer status. For details on indicators, see "Understanding the Operator Panel
Indicators" on page 98.
When you want to use the printer in the Non-Genuine mode, enable the Non-Genuine mode and replace the toner
cartridge.
IMPORTANT:
If you use the printer in the Non-Genuine mode, the performance of the printer may not be at its optimum. Any problems that
may arise from the use of the Non-Genuine mode are not covered by our quality guarantee. The continuous use of the Non-
Genuine mode can also cause the printer to break down, and any repair charges for such break down will be incurred by
users.
NOTE:
To disable the Non-Genuine mode, deselect the check box next to On on the Non-Genuine Mode page on the Printer Setting
Utility.
1 Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia-Pacific your printer
Printer Setting Utility.
NOTE:
The window to select a printer appears in this step when multiple print drivers are installed on your computer. In this
case, click the name of the desired printer listed in Printer Name.
The Printer Setting Utility opens.
4 Select the check box next to On, and then click Apply New Settings.
Troubleshooting 139
9
Maintenance
140 Maintenance
Cleaning the Printer
This section describes how to clean the printer in order to maintain it in good condition and print clean printouts all
the time.
WARNING:
When cleaning this product, use the designated cleaning materials exclusive to it. Other cleaning materials may
result in poor performance of the product. Never use aerosol cleaners to avoid catching fire and explosion.
CAUTION:
When cleaning this product, always switch off and unplug it. Access to a live machine interior may cause electric
shock.
Maintenance 141
4 Pull the toner cartridge out.
IMPORTANT:
Always pull the toner cartridge out slowly so you do not spill any toner.
7 Insert the print head cleaning rod fully into the hole beside the arrow on the printer until its tip reaches the
interior of the printer as illustrated below, and then pull it out.
142 Maintenance
9 Insert the print head cleaning rod back to its original location.
10 Replace the black toner cartridge by adjusting it to the associated cartridge holder, and then insert it firmly by
pressing near the center of the label until the toner cartridge clicks.
Maintenance 143
Cleaning the Color Toner Density (CTD) Sensor
Clean the CTD sensor only when an alert for the CTD sensor is shown on the Printer Status window or operator
panel.
3 Clean the CTD sensor inside the printer with a clean dry cotton swab.
144 Maintenance
Replacing Toner Cartridges
Fuji Xerox toner cartridges are available only through Fuji Xerox.
It is recommended that you use Fuji Xerox toner cartridges for your printer. Fuji Xerox does not provide warranty
coverage for problems caused by using accessories, parts, or components not supplied by Fuji Xerox.
WARNING:
Never use a vacuum cleaner for spilled toner and residual toner in this product, toner cartridge or toner bottle.
It may catch fire by electric sparks inside a vacuum cleaner and cause explosion.
Use a broom or a wet cloth to wipe off the spills. If you spill a large volume of toner, contact your local Fuji Xerox
representative.
Never throw a toner cartridge into an open flame. Remaining toner in the cartridge may catch fire and cause burn
injuries or explosion.
If you have a used toner cartridge no longer needed, contact your local Fuji Xerox representative for its disposal.
CAUTION:
Keep drum cartridges (or drum if not a cartridge type) and toner cartridges out of the reach of children. If a child
accidentally swallows toner, spit it out, rinse mouth with water, drink water and consult a physician immediately.
When replacing drum cartridges (or drum if not a cartridge type) and toner cartridges, be careful not to spill the
toner. In case of any toner spills, avoid contact with clothes, skin, eyes and mouth as well as inhalation.
If toner spills onto your skin or clothing, wash it off with soap and water.
If you get toner particles in the eyes, wash it out with plenty of water for at least 15 minutes until irritation is gone.
Consult a physician if necessary.
If you inhale toner particles, move to a fresh air location and rinse your mouth with water.
If you swallow toner, spit it out, rinse your mouth with water, drink plenty of water and consult a physician
immediately.
IMPORTANT:
Do not shake the used toner cartridge to avoid spilling of the toner.
Be sure to use the starter toner cartridge shipped with the printer until it gets empty, and then replace it with a purchased one.
Maintenance 145
Overview
The printer has toner cartridges of four colors: black (K), yellow (Y), magenta (M), and cyan (C).
When a toner cartridge reaches its usable life-span, the operator panel indicators inform. The following table shows
the warning conditions.
IMPORTANT:
When placing a used toner cartridge on the floor or on a table, place a few sheets of paper under the toner cartridge to catch
any toner that may spill.
Do not reuse old toner cartridges once you remove them from the printer. Doing so can impair print quality.
Do not shake or pound the used toner cartridges. The remaining toner may spill.
We recommend you to use up the toner cartridges within one year after removing them from the packaging.
146 Maintenance
Removing the Toner Cartridges
1 Turn off the printer.
2 Open the toner access cover.
3 Spread a few sheets of paper on the floor or table where the removed toner cartridge is to be placed.
4 Pinch the toner cartridge firmly.
6 Place the toner cartridge slowly on the sheets of paper spread in step 3.
Maintenance 147
Installing a Toner Cartridge
1 Unpack a new toner cartridge of the desired color and shake it five to six times to distribute the toner evenly.
NOTE:
Confirm that the color of the new toner cartridge matches that on the handle before replacing it.
Handle the toner cartridge carefully to avoid spilling of the toner.
3 Adjust the toner cartridge to the associated cartridge holder, and then insert it firmly by pressing near the center
of the label until the toner cartridge clicks.
148 Maintenance
4 Close the toner access cover.
Maintenance 149
Ordering Supplies
The toner cartridges need to be ordered occasionally. Each toner cartridge includes installation instructions on the
box.
Consumables
IMPORTANT:
Use of consumables not recommended by Fuji Xerox can impair machine quality and performance. Use only consumables
recommended by Fuji Xerox.
Average standard pages. Declared yield in accordance with ISO/IEC 19798 and ISO/IEC 24712. These values are estimates
and vary depending on conditions such as the content being printed, paper size, paper type, the machine's operating
environment, initializing process performed when you turn on or off the printer, and adjustments to maintain print quality.
NOTE:
The printable number of pages for the starter toner cartridges shipped with the printer are approximately 500 pages for black,
yellow, magenta, and cyan toner cartridges.
Each toner cartridge includes installation instructions on the box.
Recycling Supplies
For environmental protection and efficient use of resources, Fuji Xerox reuses returned toner cartridges and
drums (photoreceptors) to make recycle parts, recycle materials or energy recovery.
Proper disposal is required for toner cartridges no longer needed. Do not open toner cartridges. Return them to
your local Fuji Xerox representative.
150 Maintenance
Storing Consumables
Store consumables in their original packaging until you need to use them. Do not store consumables in:
Temperatures greater than 40C (104F).
An environment with extreme changes in humidity or temperature.
Direct sunlight.
Dusty places.
A car for a long period of time.
An environment where corrosive gases are present.
An environment with salty air.
Maintenance 151
Managing the Printer
1 Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia-Pacific your printer
SimpleMonitor-Ctype for Asia-Pacific.
The window to select a printer appears.
See also:
"SimpleMonitor (Windows Only)" on page 24
152 Maintenance
Setting the E-mail Environment
Activate the CentreWare Internet Services. On the Properties tab, configure the following settings according to your
e-mail environment. After configuring the settings on each screen, always click Apply and then turn off/on the printer
to reboot. For details about each item, refer to the online Help for the CentreWare Internet Services.
Notification Items Set the contents of the notices to send in the e-mail.
Port Status StatusMessenger Select the Enabled check box.
Protocol Settings > SMTP Server Settings Select appropriate settings for sending and receiving e-
E-mail Machine's E-mail Address mail.
SMTP Server Address
SMTP Server Port Number
Send Authentication
E-Mail Send Authentication
Login Name
Password
Re-enter Password
POP3 Server Settings
POP3 Server Address
POP3 Server Port Number
Login Name
Password
Re-enter Password
Maintenance 153
Conserving Supplies
You can change several settings in your print driver to conserve toner cartridge and paper.
154 Maintenance
Checking Page Counts
The total number of printed pages can be checked at the Printer Setting Utility. Four meters are available:
The Meter Readings counts the number of pages printed properly. Single side color print (including Multiple-Up) is
counted as one job, and 2-sided print (including Multiple-Up) is counted as two. During 2-sided printing, if an error
occurs after one side is printed properly, it is counted as one.
When printing color data, which has been converted by using ICC profile on an application, with the Color setting,
the data is printed by color even if it seems to be black and white data on the monitor. In that case, Meter 1 and
Meter 4 are increased.
When doing 2-sided printing, a blank page may be inserted automatically depending on the settings of the
application. In this case, the blank page is counted as one page. However, when doing 2-sided printing for odd
number of pages, the blank page inserted to the back side of the last odd page is not counted.
The following procedure uses Windows 7 as an example.
To check a meter at the Printer Setting Utility:
1 Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia-Pacific your printer
Printer Setting Utility.
NOTE:
The window to select a printer appears in this step, when multiple print drivers are installed on your computer. In this
case, click the name of the desired printer listed in Printer Name.
The Printer Setting Utility appears.
Maintenance 155
Moving the Printer
1 Turn off the printer.
156 Maintenance
5 Remove any paper in the multipurpose feeder.
Keep the paper wrapped and away from humidity and dirt.
Maintenance 157
8 Close the front cover.
158 Maintenance
10
Contacting Fuji Xerox
162 Index
Print driver pre-install status ..............................37 Wi-Fi Direct .................................................. 89
Print head cleaning rod ....................................15 Wi-Fi Direct LED ............................................ 16
Print media ..................................................154 Wi-Fi LED .................................................... 16
Dimensions ...........................................71 Wireless problems ....................................... 133
Print quality problems ....................................121 WPS button .................................................. 16
Printer WSD (Web Services on Devices) printer setup ..... 49
Managing ...........................................152
Moving ...............................................156
Printer connection and software installation ..........27
Printer software ..............................................20
Printer status
StatusMessenger .................................152
Printing .........................................................82
Custom paper ........................................87
With Mac OS X print driver ..............88
With Windows print driver ................88
Printing basics ...............................................67
Printing problems ..........................................120
Product features .............................................10
R
Ready indicator ..............................................16
Rear cover ............................................ 15, 112
Rear cover handle ..........................................15
Recycling supplies ........................................150
Removing toner cartridges ..............................147
Report page ..................................................95
Resetting to factory defaults ............................104
S
Sending print job
Mac OS X .............................................82
Windows ..............................................82
Setting print driver for conserving supplies .........154
Setting up for Web Services on Devices (WSD) ....48
Setup Disk Creation Tool ..................................26
SimpleMonitor alerts ......................................138
Slide bar .......................................................15
Specifications ................................................11
Start button ...................................................16
Status of Wi-Fi LED .........................................17
StatusMessenger
Checking printer status ..........................152
Configuring .........................................153
Stop button ....................................................16
Storing consumables .....................................151
System Settings .............................................95
T
Toner access cover .........................................15
Toner cartridge .............................................154
Toner indicator ...............................................16
Transfer belt .......................................... 15, 112
Transfer roller ................................................15
U
USB port .................................................15, 30
W
Warning and error messages ..........................138
When to order toner cartridges ........................150
Index 163
DocuPrint CP116 w / DocuPrint CP115 w
User Guide ME6910E2-1 (Edition 1)
July, 2014
Fuji Xerox Co., Ltd. Copyright 2014 by Fuji Xerox Co., Ltd.