Project Stakeholder Management Proc

Initiating Planning

Plan
Identify
Stakeholder
Stakeholders
Engagement

1. Data gathering X X
1.1 Questionnaires and surveys X
1.2 Brainstorming X
1.3 Brain writting X
1.4 Benchmarking X
1.5 Interviews
1.6 Invidiually meeting
1.7 Focus Groups
1.8 Quality Checklists
1.9 Statistical Sampling
1.9/1 Attribute sampling
1.9/2 Variables sampling
1.9/3 Statistical Independence
1.9/4 Mutually exclusive events
1.9/5 Standard deviation
1.10 Checksheet
1.11 Market Research
2. Data analysis X X
2.1 Stakeholder analysis X
2.2 Document analysis X
2.3 Root cause analysis X
2.4 Assumption and constraint analysis X
2.5 Alternatives analysis
2.6 Variance Analysis
2.7 Trend analysis and (forecast).
2.8 Reserve Analysis
2.9 Three point estimates (PERT
2.10 What-If Scenario Analysis
2.11 Monte Carlo Simulation
2.12 Earned Value Analysis
2.12/1 Planned Value (PV)
2.12/2 Earned Value (PV)
2.12/3 Actual Cost (AC)
2.13 Burndown Chart
2.14 Performance Reviews
2.15 Contingency Reserve
2.16 Cost of Quality (COQ)
Cost of conformance
Prevention costs
Appraisal costs
Cost of non conformance
 Internal failure costs
External failure costs
2.17 Life Cycle Cost
2.18 Value Analysis (Value Engineering)
2.19 Management reserves
2.20 Cost Benefits Analysis
2.21 Marginal analysis
2.22 Process analysis
2.23 Regression analysis
2.24 Checklists
2.25 SWOT analysis
2.26 Risk Data Quality Assessment
2.27 Risk probability and impact assessment
Probability
Impact
Risk Impact Scale
2.28 Other risk parameters assessment
2.29 Simulation
2.30 Sensitivity analysis
2.31 Influence diagram
2.32 Decision tree analysis
2.33 Technical performance analysis
2.34 Make-or-Buy Analysis
2.35 Proposal evaluation
3. Data representation X X
3.1 Salience Model X
3.2 Stakeholder Cube X
3.3 Mind mapping X
3.4 Stakeholder engagement assessment matrix X
3.5 Affinity Diagram
3.6 Flowcharting
3.7 Logical data model
3.8 Matrix diagram
3.9 Histograms
3.10 Cause-and-effect diagrams
3.11 Scatter diagrams
3.12 Pareto Chart (80/20 Principles)
3.13 Hierarchical-type Charts
3.14 Matrix-based Charts

Responsibility Assignment Matrix (RAM) or RACI chart

3.15 Probability and Impact Matrix

3.15 Text-oriented format
4. Expert Judgment X X
4.1 Profile analysis meeting X
4.2 Delphi Technique
4.3 Best source
5. Meeting X X
5.1 Approved change requests review
 5.2 Retrospectives/lesson learned
5.3 Project kick-off meeting
5.4 Risk Workshop
6. Decision making X
6.1 Multicriteriadecision analysis
6.2 Voting
6.2/1 Majority
6.2/2 Plurality
6.2/3 Unanimity
6.3 Autocratic
6.4 Project decisions
6.5 Product decisions
6.6 Common mistake: Halo effect
7. Ground rules
8. Communication skills
Feedback
Communication competence
Nonverbal
Presentations
9. Interpersonal and team skills
9.1 Observation/conversation
9.2 Negotiation and Conflict
management
9.3 Cultural awareness
9.4 Political awareness
9.5 Active listening
9.6 Leadership
9.7 Networking
9.8 Communication styles assessment
9.9 Conflict management
9.10 Meeting management
9.11 Nominal Group Technique
9.11/1 Introduction and explanation
9.11/2 Silent generation of ideas
9.11/3 Sharing ideas
9.11/4 Group discussion
9.11/5 Voting and ranking
9.12 Facilitation
9.13 Facilitated workshops
9.14 Team Building Activities
9.15 Motivation
9.16 Influencing
9.17 Emotional Intelligence
9.18 Leadership
Directing
Coaching
Supporting
Delegating
9.19 Conflict Resolution
Problem solving/ confronting
 Forcing/ directing
Compromising/ reconcile
Smoothing /accommodating
Withdrawal/avoiding
9.20 Decision making
9.21 Procurement negotiations
9.22 Negotiating Tactics
Deadline
Good guy/Bad guy
Limited Authority
Missing Man:
Fair and Reasonable
Fait Accompli:
10. Communication Model
10.1 Current Emotional State
10.2 The sender's responsibility
10.3 The receiver's responsibility
10.4 Communication Complexity
Communication channels
11. Communication Requirement Analysis
Horenso
12. Communication Technology
13. Communication Methods
13.1 Push communication
13.2 Pull communication
13.3 Interactive communication
13.4 Feedback
14. Information Management Systems
14.1 Electronic project management tools
14.2 Electronic communications management
14.3 Social media management
15. Project reporting
Performance information
16. Prototypes
17. Context diagrams
18. Product Analysis
19. Decomposition
19.1 Top-down
19.2 Bottom-up
19.3 Rule of 100%
19.4 The level of decomposition
19.5 Rule of thumb (Heuristic)
20. Inspection
21. Rolling WAVE planning
21.1 An iterative planning technique
21.2 Near term deliverables
21.2 Long term deliverables
22. Dependency Determination
22.1 Internal dependencies
 22.2 External dependencies
22.3 Mandatory Dependencies
22.4 Discretionary dependencies
23. Precedence Diagramming Method (PDM)
Activity on Node (AON)
24. Arrow Diagramming Method (ADM)
Activity on Arrow (AOA)
25. Leads and Lags
25.1 Lead
25.2 Lag
26. Project management information system (PMIS)
27. Analogous Estimating
28. Parametric Estimating
29. Bottom-up Estimating
28. Three point estimates (PERT)
29. Schedule Network Analysis
30. Critical Path Method (CPM)
30.1 Float (or total float) determination
30.2 Network Diagram Nodes
30.3 Early Start & Early Finish Calculation
30.4 Late Start & Late Finish Calculation
30.5 Float (or Slack)
30.5/1 Float or total float
30.5/2 Free float
30.5/3 Project float
31. Resource Optimization Techniques
31.1 Resource leveling
31.2 Resource Smoothing
32. Schedule Compression
32.1 Crashing
32.2 Fast Tracking
33. Agile release planning
34. Historical Relationships
35. Cost Aggregation
36. Funding Limit Reconciliation
37. Financing
38. To Complete Performance Index (TCPI)
39. Test and inspection planning
40. Quality Audits
41. Quality improvement methods
42. Design For X (DfX)
43. Problem solving
44. Testing/product evaluations
44.1 The intent
44.2 The type, amount, and extent of tests
44.3 Early testing
44. Knowledge management
45. Information management
DIKW Pyramid
46. Organizational Theory
46.1 The classical perspective
46.2 The behavioral perspective
47. Project Management Software
48. Pre-Assignment
49. Virtual Teams
50. Co-Location
51. Training
52. Recognition and Rewards
52.1 Win lose (zero sum) rewards
52.2 Win-win rewards
53. Individual and team assessment tools
54. Prompt lists
54.1 Overall project risks
SWOT
PESTLE
TECOP
VUCA
54.2 Individual project risks
WBS
RBS
55. Risk Categorizations
56. Representations of uncertainty
57. Contingent response Strategies
58. Contingent response strategies
Accepting the Risks
59. Strategies for overall project risk
Threat
Opportunity
60. Strategies for individual project risks
Escalate
61. Strategies for Positive Risks or Opportunities
Exploit
Share
Enhance
Accept
61. Strategies for Negative Risks or Threats
Avoid
Transfer
Mitigate
Accept
62. Risk response audits
63. Source selection analysis
64. Advertising
65. Bidder Conferences
66. Inspections
67.Audits
68. Fixed Price
Point of total assumption (PTA)
 Formula
Target price
Ceiling price
Sharing ratio
69. Cost Reimbursable
70. Time and Materials
Procurement reporting
Procurement payment
71. Claims administration
Contract change control
Negotiated Settlements
Stakeholder Management Processes Project Communication Management Processes
Monitoring&
Executing Closing Initiating Planning Executing
Controlling

Manage Monitor Plan

Manage
Stakeholder Stakeholder Communications
Communications
Engagement Engagement Management

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n Management Processes Project Scope Management Processes
Monitoring &
Closing Initiating Planning Executing
Controlling

Monitor Plan Scope Collect Define Create

Communications Management Requirements Scope WBS

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Processes Project Schedule Management Processes
Monitoring &
Closing Initiating Planning
Controlling

Plan
Estimate
Validate Control Schedule Define Sequence Develop
Activity
Scope Scope Management Activities Activities Schedule
Duration

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ent Processes Project Cost Management Processes
Monitoring &
Executing Closing Initiating Planning Executing
Controlling

Control Plan Cost Estimate Determine

Schedule Management Costs Budget

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Processes Project Quality Management Processes
Monitoring & Monitoring&
Closing Initiating Planning Executing Closing
Controlling Controlling

Control Plan Quality Manage Control

Costs Management Quality Quality

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 Project Integration Management Processes
Monitoring&
Initiating Planning Executing
Controlling

Develop
Direct and Manage Monitor Perform
Develop Project
Manage Project and Control Integrated
Project Charter Management
Project Work Knowledge Project Work Change Control
Plan
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 Project Resource Management Processes
Monitoring&
Closing Initiating Planning Executing
Controlling

Close Plan Estimate

Acquire Develop Manage Control
Project or Resource Activity
Resources Team Team Resources
Phase Management Resources

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 Project Risk Management Processes

Closing Initiating Planning

Perform Perform
Plan Risk Identify Plan Risk
Qualitative Risk Quantitative
Management Risks Responses
Analysis Risk Analysis

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ocesses Project Procurement Processes
Monitoring & Monitoring &
Executing Closing Initiating Planning Executing
Controlling Controlling

Plan
Implement Monitor Conduct Control
Procurement
Risk Response Risks Procurements Procurements
Management

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s

Closing