Taib 0873 PDF
Taib 0873 PDF
Taib 0873 PDF
Issue Description:
When a new Mechatronic Transmission Module (MTM) is installed the new MTM serial
number must be entered into the Transmission Control Module (TCM) using ServiceRanger.
If it is not entered, and a future repair or warranty decision requires Service Activity Report
data analysis, it is very difficult and time consuming for the Eaton Cummins Automated
Transmission Technologies engineering and Eaton warranty groups to find the information
needed to resolve the matter.
When an MTM is replaced several calibrations must be performed in order for calibration
specific fault codes to clear and vehicle performance to be optimized. When this does not occur
fault codes are set and the technician may perform unnecessary troubleshooting.
Containment/Corrective Action:
The following steps are being done to alert and inform RFM and customers:
• Create FSUD and Service Bulletin
• Improve MTM Letter
Affected Models/Population:
Endurant Transmissions
Field Strategy:
Step A: Create a Service Activity Report with ServiceRanger
Note: If a Service Activity Report (SAR) was already created during this service event, go to
Step B.
Step B: Mechatronic Transmission Module Removal and Installation
1. Record the new Mechatronic Transmission Module (MTM) serial number.
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Service Bulletin – Product
The material contained in this bulletin is product improvement information. Eaton Corporation is not committed to,
or liable for, canvassing existing products. FSUD: 2018-FSUD-2636
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