Charity Bwire - CV

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CHARITY BWIRE

P.O Box 61253-00200 NAIROBI


Mobile phone: +254 726 399 486 Email: [email protected]

Personal Summary

I am a certified public accountant experienced in budgeting, planning and facilitation of capacity


building workshops, office procurement and partnership networking. I have also acquired skills in
customer service, mentorship, administrative duties, grants management, financial management
and working with Serenic software. I am a member of ICPAK (Institute of Certified Public
Accountants of Kenya) and my membership number is 15696.

General skill sets are in the following areas


Financial accounting and procurement
Good accounting practices
Strategic planning and organization (training workshops)
Data entry, verification and interpretation/analyses (MPESA software)
Grants management (grassroots mobilization for seed funds)

Work Experience

November 2016 Current Safaricom Company Limited


Designation: Customer Experience Executive
Duties and responsibilities
Providing customers with product and service information, by clearly explaining procedures,
answering questions and providing information.
Handling customer inquiries via telephone and/ or sms.
Managing and resolving customer complaints.
Documenting all customer interaction information according to standard operating
procedures.
Maintaining and improving quality results by adhering to standards and guidelines and
recommending improvement on procedures.

September 2015 Current Mentorship


Designation: Counselor and Mentor (Nairobi)
Duties and responsibilities
Being a role model and teacher to the youth.
Mentoring the youth in positive life skills and enhancing good communication skills.
Building good rapport between the youth and their parents for a better understanding.
Encouraging strategic and positive thinking among the youth.
Networking and being a change agent in the 21st century generation.

July 2015 August 2015 Secours Islamique France- Livelihood Project


Designation: Finance and Administrative Assistant (Malindi)
Duties and responsibilities

Preparing cash projection and coordinating with regional office for fund transfers.
Checking invoices, processing all approved advances, payments and recording the
information and transactions in cash book.
Supporting the regional administrator in the contractual placement of the human
resources and updating the records of field based staff.
Supporting the logistics department in filling the yearly office assets inventory.
Providing weekly, HR and finance report to the field coordinator/regional administrator.
Facilitating communication and information sharing within the team and department,
and contributing to the team responsibilities.
Double checking of records according to Secours Islamique France procedures.
Archiving all the relevant administrative and financial documentation.

April 2012 March 2015 APHIAplus Nairobi-Coast Project (USAID funded Project)
Designation: Accounts Assistant (Coast)
Duties and responsibilities

2
Assisting Business Manager in preparing monthly, quarterly and regular budgets for
reporting purposes.
Loading raw data into MPESA software and performing initial verification of data.
Making payment to suppliers/vendors.
Processing replenishment of MPESA account, loading to Serenic and appending
supporting documentation.
Maintaining petty cash float and ensuring timely replenishment.
Administrative duties which include vehicle maintenance.
Organizing trainings and workshops for capacity building.
Working with partner organizations to ensure proper fund management and reporting
as per donor guidelines.

Education and Training

Jan 2016- Current: Kenyatta University


MBA-Finance

Jan 2013- Dec 2014: Mount Kenya University


Bachelor of Commerce-Finance
Second Class Honours (Upper Division)

June 2009- June 2013: Strathmore University


CPA (Certified Public Accountant)
Awards:

June 2012: Certificate of participation in Grants Management (Working with Local


Partners Training) conducted by Pathfinder International.

April 2008: Certificate of recognition for ROPES (Rights of Passage Experiences) training
participation as a mentor.
This training was to equip mentors with skill of how best to help adolescents
recognize and accept both the physical and emotional changes and ways of
dealing with such changes for their common-good in society.

2002- 2003: Certificate of recognition as Head Girl at St. Georges Secondary School.

Professionally Acquired Skills


Communication and interpersonal skills.
Organizational skills.
Good public relation skills.
3
Ability to lead a team and work in a multicultural and demanding working environment.

Referees

Evelyne Bor
Team Manager
Safaricom Company Limited
P.O.BOX -66827-00800
NAIROBI
Cell No: +254 722 944 681
Email: [email protected]

Grace Nyonyintono Lubaale


Consultant Town and Regional Planner/Managing Consultant
Mpereeza Associates
P.O.BOX 64434-00620
NAIROBI
Cell No: +254 722 783 698
Email: [email protected]/[email protected]

Rev. Trajan Bwesigye


ACK St. James Buruburu
P.O.BOX 34129-00100
NAIROBI
Cell No: +254 720 805 573
Email: [email protected]

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