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    Williams B

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    Brandi Williams has a Master's degree in Learning Design and Technology and over 15 years of experience in instructional design, training, and coaching. She has developed e-learning courses using Articulate Storyline and Adobe Captivate on topics like domestic violence counseling and the Gospel of Mark. Williams has held instructional design internships and roles supporting organizational training and performance improvement. She also has experience in mortgage lending, servicing, and business support roles.

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    Williams B

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    12 views2 pages
    Brandi Williams has a Master's degree in Learning Design and Technology and over 15 years of experience in instructional design, training, and coaching. She has developed e-learning courses using Articulate Storyline and Adobe Captivate on topics like domestic violence counseling and the Gospel of Mark. Williams has held instructional design internships and roles supporting organizational training and performance improvement. She also has experience in mortgage lending, servicing, and business support roles.

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    Brandi Williams has a Master's degree in Learning Design and Technology and over 15 years of experience in instructional design, training, and coaching. She has developed e-learning courses using Articulate Storyline and Adobe Captivate on topics like domestic violence counseling and the Gospel of Mark. Williams has held instructional design internships and roles supporting organizational training and performance improvement. She also has experience in mortgage lending, servicing, and business support roles.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    12 views2 pages

    Williams B

    Uploaded by

    api-490275120
    Brandi Williams has a Master's degree in Learning Design and Technology and over 15 years of experience in instructional design, training, and coaching. She has developed e-learning courses using Articulate Storyline and Adobe Captivate on topics like domestic violence counseling and the Gospel of Mark. Williams has held instructional design internships and roles supporting organizational training and performance improvement. She also has experience in mortgage lending, servicing, and business support roles.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 2

    Brandi M.

    Williams
    Charlotte, NC | 704-458-0032 | [email protected]

    EDUCATION
    University of North Carolina – Charlotte - 2020
    Master of Education, Learning Design and Technology
    Concentration: Training & Development
    Graduate Certificate, Instructional Systems Technology - 2019
    Concentration: Training & Development
    Bachelor of Arts in Psychology - 2000
    Minor, African and African-American Studies

    INDUSTRIAL DESIGN PROJECTS


    Domestic Violence Training for Certified Counselors
    Articulate Storyline
    ● Created e-Learning course by interviewing stakeholders, collaborating with SMEs, and packaging relevant
    content.
    ● Utilized Morrison & Kemp Model to equip certified counselors in Domestic Violence response.
    Gospel of Mark Course for adult students
    Adobe Captivate
    ● Developed a hybrid in class and e-Learning course to develop learner’s knowledge base of the Gospel of Mark.
    ● Utilized the ADDIE Model to design and implement the course in a Bible Institute.
    Human Performance Technology Course
    HPT Model
    ● Supported the planning and analysis of the Metropolitan Music Ministry to increase organizational
    performance.
    ● Utilized performance improvement to systematically formulate improvement processes.

    PROFESSIONAL EXPERIENCE
    Instructional Design Intern
    UNC- Charlotte – May 2020 – August 2020
     Supported the Learning and Development team in efforts to reinforce world class customer service.
     Leveraged legacy documents and created new workshop training material to support Teams and unit leaders.
     Worked closely with Human Resources, the Associate Vice Chancellor and the technology consultant.
    Executive Support
    New Beginnings Church – June 2018 – May 2020
     Designed leadership courses such as Developing and Managing Critical Systems to strengthen church growth
    using ADDIE model of instructional design.
     Created tailored training evaluations for leadership workshops to assess effectiveness of training and
    improvement.
     Aggregated and categorized feedback from Pastoral trainings and revised training content accordingly.
    Mortgage Loan Originator NMLS# 1513103
    Cardinal Financial, LP/ Goodmortgage.com – April 2016 – June 2017
     Cultivated borrower relationships by providing tailored customer experiences to foster repeat business.
     Maintained national and state licenses for 13 states through continued education and certification.
     Assessed borrower information and qualifications for FHA, VA, and Conventional loans by verifying credit
    worthiness.
    Mortgage Servicing Representative
    Reverse Mortgage Solutions Inc. – August 2015 – April 2016
     Identified gap in performance resources and advocated for implementation of training solutions that resulted
    in increased job aides for employees.
     Utilized effective oral communication to inform clients of loan transactions and loan status.
    Executive Coach
    DLI Coaching and Consulting-Owner – August 2014 - Present
     Structured life coaching sessions using systematic methodologies to drive accountability for clients.
     Instructed individuals to implement SMART goals to accomplish objectives.
    Senior Business Support Associate
    Paetec Holding Corp/ Windstream Communications – September 2008 – March 2013
     Analyzed business needs to optimize clients’ internal and external communication demands.
     Accurately process client orders and complete site visits to analyze business communication needs.

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