Gowtham Resume
Gowtham Resume
Gowtham Resume
S.Gowtham
Mobile No:9789335554
E Mail ID :[email protected]
OBJECTIVE
To find a challenging position, which compliments and expands my competencies, skills,
education and experience in corporate world. To work with sincerity and hard work and
thereby contributing my best to attain the organizational objectives.
PRECIS
A BSC(Computer Science) Graduate . An effective communicator with excellent
relationship building & interpersonal skills.
IT PROFICIENCY
Microsoft Office - Word, Excel, PowerPoint, Internet search engines.
Languages Known-Basics of C, C++,VB
HOBBIES AND STRENGTHS
Interested in travelling, playing games, listening to music, interacting with people.
Versatile team player with good communication and interpersonal skill, ability to work
independently to source business, adjustable and quick learner.
SKILLS
WORK EXPERIENCE
Company Name
Designation
Duration
Responsibilities:
Analyzing Skill level of the techs by monitoring their work and initiate training
accordingly.
Auditing tickets, chats and calls as per the quality guidelines and parameters.
Live Monitoring the help desk.
Monitoring regular updates by techs.
Preparing Quality reports on monthly basis.
Preparing confirmation & yearly review reports of the techs as and when required
by Management or Manager.
Conveying the positive and negative response from the customers to the senior
management and employees.
Cross check the works done by Junior Quality Analysts and providing feedbacks
for the same.
Prepared and maintained ISO audit observation reports.
Providing inputs on Shift and client assignment for the team to QH.
Collect and submit process measures of core department on a monthly basis and
notify QH when there is negative trend identified.
Company Name
Designation
Duration
Met new customers and provided the required details about business aims, including
costs and sales.
ACADEMIC
S.No
1
Course
SSLC
Higher secondary
12th
Bachelor of
Computer science
Institution
Little Flower Matriculation
Higher Secondary School,
Sathyamangalam
Saru Matriculation Higher
Secondary
School,Sathyamangalam
SrikrishnaArts and science
college, Coimbatore
Year
2005
Percentage
65 %
2007
80%
2010
55%
LANGUAGES KNOWN
S.
No
1
2
Language
Tamil
English
Read
Write
Speak
PERSONAL DETAILS
Date of Birth: 23-Oct-1989
Gender: Male
Father Name :
Occupation :Rice Business
S.P.Shanmugasundaram
Marital Status: Single
Religion :Hindu
Present Address: 78,Maruthakutty Street, K.K Pudur (post),Saibabacolony,
Coimbatore-641038.
.
DECLARATION
I commit that all the information given above are true & reliable according to my
information.
DATE :
PLACE: COIMBATORE
(S.GOWTHAM)
SIGNATURE