Page last updated: 07 October 2024

Report a scam

Report the scam to the FMA if you suspect you've been targeted by an investment or financial scam.

On this page you will find the warnings signs of a scam, how to avoid falling into an investment scam trap, what to do if you've been scammed and contact details for how to get in touch with us.

Report a scam

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Targeted by an investment scam?

When to contact us

  • Contact the FMA if the scam relates to an illegal investment offer or scheme. Please ensure you include your contact details so that we can be get in touch with you.
  • Consumer Protection NZ publishes a list of scam alerts on their Facebook page.
  • Department of Internal Affairs lists a range of scams by format, e.g., email, text message, phone, fax and postal scams. You can report scams to them, including forwarding text message scams to 7726 (SPAM).

Information you should provide us

We will investigate the scam based on the information you provide alongside our own enquiries.  Please provide us with as much information as possible, including:

  • A brief overview of what’s happened, the amount you have lost, who was involved (name, websites etc.) and how you were contacted.
  • If available, please provide any supporting information such as emails, screenshots, brochures, pdfs and any relevant links.

We may reach out to you for further information. Please ensure you include your contact details so that we can get in touch with you.

We are unable to help with the recovery of your funds, but we can give you advice and would encourage you to get in touch with your bank or transfer services as soon as possible. We are limited in what we can do if the scammers are overseas, but if they are in New Zealand, we can investigate and warn others. 

Report a scam

Actions to take if you've been scammed

  1. Stop all contact with the scammer. If they phone, hang up. If they send emails or letters, don’t reply. If you maintain contact, they will only try to get more money or information out of you. 

  2. Contact your bank immediately. They will have a policy to deal with fraud. If you have sent money through another bank or transfer service, contact the service you used to do that. 

  3. Tell family or friends what’s happened. It can be hard to admit that you’ve been tricked and lost money, but scammers rely on this shame and secrecy because it helps them keep scamming others. 

  4. Report the investment scam to the FMA

  5. Contact Victim Support via their website or by phoning 0800 842 846. They can provide free emotional and practical support and information. 

Latest warnings and alerts

Deposit comparison site – Fake bond and deposit product offers mis-using name of well-known firms and banks
We have received reports about investors receiving telephone calls from persons who purport to be from a well-known investment firm, offering investme ...
Simple Mark Coin – Suspected scam
We recommend caution when dealing with Simple Mark Coin and its website. We are concerned that Simple Mark Coin may be operating a scam.
DemiunOx – Suspected scam; withholding client funds; false regulation claims
DemiunOx offers trading services in financial products but is not registered and licensed to provide such services in New Zealand.
SuperForex – Overseas warning and unregistered broker
We recommend caution when dealing with SuperForex, or any individual or entity promoting its services or products.
World Experts – Suspected scam
We recommend caution when dealing with World Experts and its website worldexpertsvipdextrades.com.
Capital Wealth Assets – False New Zealand claims, false registration details
We are concerned that Capital Wealth Assets may be operating a scam through its website.
BullhoodExchanges – Suspected scam
We recommend caution when dealing with BullhoodExchanges and its website. We are concerned that BullhoodExchanges may be operating a scam.
Asics Mining - suspected scam, withholding funds, false regulation claims
Clients who invested with Asics Mining can't withdraw their investment funds. Investors should be cautious.
GreenerFinance - Imposter website
The GreenerFinance website is offering stock, foreign exchange and cryptocurrency trading services, but is not registered to provide financial service ...
Garrick & Crown – Cold calling, suspected scam
We recommend caution when dealing with Garrick & Crown and its website garrickandcrown.com. Garrick & Crown is demonstrating many of the hallm ...