Black Tie Moving Services - Memphis Reviews

Great job everything arrived safe in Charlotte from Memphis!

Date of experience: November 30, 2024

Starting with my initial call to Marcus in the office and ending with the move perfectly executed by Justin, Terence, Brendan and Tyrone, I could not have asked for a better moving experience!
The estimated time and number of trucks/crew required were spot on, thanks to Marcus. The four guys wrapped each piece of antique furniture with the utmost care. They were organized and functioned as a team with Justin in the lead. Some of the pieces were very old and fragile.
They demonstrated just as much care when unwrapping and placing the furniture in my new space. In addition, they were very patient with me and my friend as we made decisions which caused some large pieces to be moved more than once!! Every aspect of their service is to be commended. They even posed for photos and videos. This was my first move in 40 years and they made it such a pleasant day.

Date of experience: November 02, 2024

The staff at Black Tie was very professional from beginning to end. The movers were diligent and friendly. I highly recommend Memphis Black Tie.

Date of experience: October 30, 2024

Your team of young men worked quickly and carefully. The lead asked and I told him what furniture to move and a few pieces to leave. One big piece that I'm unable to move outside was put in the master bedroom. In the master and 2nd bedroom, they blocked electrical outlets with bedframes. Since I'm a senior with physical disabilities, I am unable to move the bedframes away to have access to these needed outlets.

Date of experience: August 06, 2024

I had significant damage to a table top & damage to part of a bedroom chest which resulted in a piece to be broken in 2 pieces & 2 lost items. The table was a hand made walnut table made by my father, a wood craftsman. The mover stated that he was reporting the damage and I have reported it to claims & have not heard anything about the claims. Very disappointed in the lack of response. One missing item was a tempered class for a table top measure approximately 16” x 24” x 1/2”.
It was wrapped in green bubble wrap.
The was a box containing over the counter medication & other medical supplies.
The movers were polite, showed up on time and consistent in making the move for me to be as easy as possible.

Date of experience: September 20, 2024

The mover's phoned in advance and showed up right on time. They did a great job preparing the furniture for the move and getting everything put exactly where we needed it. They were very professional and concentrated on doing a nice job. We have already recommended them to our family. Thank you!

Date of experience: October 01, 2024

Myron and his crew were right on time, carefully moved everything flawlessly and made sure we were happy. Excellent service all the way around.

Date of experience: October 30, 2024

Making an appointment was easy; phone personnel were helpful. The young men who did the moving were pleasant, hardworking and seemed to work well together. They were eager to place furniture where I wanted it and kept a positive attitude. I appreciated their professionalism.
There were some nicks and dings to furniture and a drawer that won’t open/close properly as well as a few places on walls but I didn’t report these as I had not taken before/after pictures.

Date of experience: June 12, 2024

Our movers! Kantrelle, Cantrell, and Ethan were pleasant and easy to work with. They kept us informed throughout the process communicating about any questions and making certain when we arrived to our new home that all of the furniture and boxes were not only placed in the correct room, but even in the exact location in the room. Thanks so much for making our move easier and more enjoyable!

Date of experience: July 10, 2024

The guys who did our move were very nice. They came on time, and worked quickly. There were some small issues that I wish had not happened. Part of our bed hardware got left behind, a desk got some damage, and there are several marks and scrapes on our walls now. Some things you don’t notice until days later. I would still use them again, but I would make sure more protection was used on the furniture.

Date of experience: October 08, 2024

The guys were great. They worked together seamlessly and were very careful with our stuff - quick and efficient. On the billing, i had a question still outstanding about whether i was to receive a 10% discount from the Crye Leike referral to Black Tie.

Date of experience: September 10, 2024

The movers were **excellent** and efficient but the move understaffed and too few workers assigned for a whole-house move. Only two workers showed up with one truck, and others had to be called in for reinforcements and ended up having to make two trips back and forth with the truck. It was an unnecessarily very very long day. I have never used a moving company before, so if I move again I will definitely ask for clarification on how many trucks and movers will be assigned to the move. Rookie mistake!

Date of experience: July 20, 2024

The crew worked beautifully together and made my move from Memphis to Nashville problem free. They always went the extra mile to protect my valuables. I could not believe how efficiently they moved. A shout out to: Braxton, Tay, Laxavier, Isiah, and Terrance.

Date of experience: July 12, 2024

The movers were very friendly, and worked fast and efficient, which helped save on the cost. The pricing was very reasonable, especially considering the service provided.

Date of experience: September 28, 2024

Black Tie Moving in Memphis was fantastic! Professional , friendly and very careful to not damage furnishings when loading and again when unloading. Covered tables, wrapped dresser drawers- and moved a few antique pieces without a scratch or dent— highly recommend.

Date of experience: July 27, 2024

The three gentlemen were professional, friendly, helpful, and did a good job getting my belongings packed and moved. This move was unexpected so having them helping me made things a lot better

Date of experience: September 04, 2024

Absolutely the best move I’ve ever had! Everyone from the office to the moving crew was friendly, helpful, and professional. My moving crew was so fun and kind…it was almost like having friends help move. 🙂

Date of experience: August 26, 2024

The company did an excellent job with completing the move within a 2 hour timeframe. I love that my furniture was wrap and handle with care.

Date of experience: September 28, 2024

The movers were on time, diligent and pleasant to work with during the move. They wrapped my furniture and handled everything with care. My only concern was that I never received any written confirmation of the move and I was not able to note or prove any damages.

Date of experience: June 07, 2024

First of all they were late. I called Black Tie because I was most concerned about moving my art and lamps. I was assured that the first thing that would be done was carefully packing my art and lamps. When the crew arrived they were completely unaware and unprepared to pack art and lamps. They improvised but in hindsight I should have sent them away and hired a different mover. I wound up with a broken lamp and two very expensive chairs with broken legs. My husband, who is a master craftsman, was able to repair the damage. I would not choose this company for any future moves.

Date of experience: May 10, 2024