09 MIS Chap1

Management Information Systems - Chapter 1
Chapter 1
Managing the Digital Firm
1.1 Why Information Systems

1.2 Contemporary Approaches to Information System
1.3 Toward the Digital Firm: The New Role of Information Systems in Organizations
1.4 Learning to Use Information Systems: New Opportunities with Technology 2

Four powerful worldwide changes have altered the business environment

Emergence of the Global Economy Transformation of Industrial Economies
Transformation of the Business Enterprise

The Emerging Digital Firm
1.1 Why Information Systems Globalization

Management & control in a global marketplace
Competition in world markets

Global work groups Global delivery systems
1.1 Why Information Systems Transformation of Industrial Economies

Knowledge- and information-based economies New products and services KnowledgeA central productive and strategic asset Time-based competition
Shorter product life Turbulent environment Limited employee knowledge base

5
Fig 1-1: The growth of the information economy

6

Transformation of the Enterprise

Flattening Decentralization Flexibility Location Independence Low Transaction & Coordination Costs Empowerment Collaborative work and teamwork

Emergence of the Digital Firm
Digitally enabled relationships with customers, suppliers, and employees

Core business processes accomplished via digital networks
Digital management of key corporate assets

Rapid sensing and responding to environmental changes

Emergence of the Global Economy
Transformation of Industrial Economies

Transformation of the Business Enterprise The Emerging Digital Firm
Fig 1-3: Function of an information system
10
Using information system effectively requires an understanding of the Organization , Management , Information Technology
Fig 1-4
11
Organization

People Structure Operating procedures Politics
Culture
12
Major Organizational Functions

Sales & Marketing Manufacturing
Finance
Accounting Human Resources
13
Major Organizational Functions
14
Management
set the organizational strategy

allocate the financial resources allocate the human resources coordinate the work leadership create new products or new services re-create organization from time to time
15
Technology
tools to managers
glue that holds the organization together Computer hardware
Computer software
Storage technology Telecommunications technology Information technology Infrastructure
16
1.2 Contemporary Approaches to Information Systems

Technical approach Behavioral approach
17
Fig 1-5: Contemporary approaches to information system. 18
Technical approach
Computer science

Theories of computability Methods of computation Methods of efficient data storage and access
Management science

Models for decision making Management practices

19
Technical approach
Operations research
Mathematical techniques for optimizing selected parameters of organizations, such as transportation, inventory control, etc.
20
Behavioral Approach
Sociology
Development of systems System affect individual, groups, and organization.
Psychology How human decision makers perceive

and use formal information .
Economics Impacts to firm and within markets on control cost structures

21
Socio-Technical Systems
Figure 1-6
SOURCE: Liker, et al, 1987
22
Socio-Technical Systems
Optimize systems performance:

Technology and organization Organizations mutually adjust to one another until fit is satisfactory
23
1.3 Toward the Digital Firm: The New Role of I.S. in Organizations

The widening scope of I.S. The network revolution and the internet New options for organizational design:
The Digital Firm and the Collaborative Enterprise
The Digital Firm:

E-commerce, E-business, and New Digital Relationships
2 24
1.3.1 The widening scope of I.S.
Fig 1-7: The interdependence between organizations and information systems 25
1.3.1 The widening scope of I.S.
Fig 1-8: The widening scope of information systems .
26
Information Systems
It affects the organization and its employees, and how they can make business more competitive and efficient . It has become essential for creating competitive firms, managing global corporations, and providing useful products and services to customers.
27
1.3.2 The network revolution and the internet
What you can do on the internet?

Communicate & collaborate Access information
Participate in discussions
Supply information Find entertainment Exchange business transactions
28
29
1.3.2 The network revolution and the internet
INTERNET
International network of networks that is a collection of hundreds of thousands of private and public networks.
World Wide Web (WWW)
A system with universally accepted standards for storing, retrieving, formatting, and displaying information in a networked environment.
30
1.3.3 New Options for Organizational Design

The Digital Firm and the Collaborative Enterprise
Flattening Organizations and the Changing Management Processes

Separating Work from Location
Reorganizing Work Flows

Increasing Flexibility of Organizations Redefining Organizational Boundaries
1 31

Flattening Organizations Information Systems
Figure 1-9
32

Redesigned Work Flow For Insurance Underwriting
Figure 1-10
33
1.3.4 The Digital Firm

E-commerce, E-business, and New Digital Relationships
Electronic market
A marketplace that is created by computer and communication technologies that link many buyers and sellers .
34
1.3.4 The Digital Firm Electronic Commerce
The process of buying and selling goods and services electronically involving transactions using the internet, networks, and other digital technologies.
Internet Links Buyers, Sellers Lower Transaction Costs Goods & Services Advertised, Bought, Exchanged Worldwide Business-to-Business Transactions Increasing 35
1.3.4 The Digital Firm Intranet
An internal network based on Internet and World Wide Web technology and standards.
Electronic Business
The use of the Internet and other digital technology for organizational communication and coordination and the management of the firm.
36
Figure 1-11
37
1.4 Learning to Use Information Systems: New Opportunities with Technology

Challenge of Information Systems: Key Management Issues
Strategic: competitive & effective Globalization: multinational info Info architecture: support goals Investment: value of information Responsibility & control: ethics
38
Figure 1-12
Information Architecture and Information Technology Infrastructure
39
HOMEWORK Chap. 1
#1 Describe four trends in the global business environment that have made information systems so important. #2 What are the organization, management, and technology dimensions of information systems? #3 Name and describe major organizational functions. #4 Distinguish major disciplines of the behavior and the technical approach to information systems. #5 Describe briefly what information systems are. #6 Describe some of the major changes that information systems are bringing to organizations. #7 Define E-Commerce, E-Business, and Intranet. #8 What are the key management challenges involved in building, operating, and maintaining information systems today?
~ THE END ~
40

09 MIS Chap1

Uploaded by

Copyright:

Available Formats

09 MIS Chap1

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

09 MIS Chap1

Uploaded by

Copyright:

Available Formats

Management Information Systems - Chapter 1

Managing the Digital Firm

1.1 Why Information Systems

1.1 Why Information Systems

Emergence of the Global Economy Transformation of Industrial Economies

Transformation of the Business Enterprise

1.1 Why Information Systems Globalization

Management & control in a global marketplace

Competition in world markets

1.1 Why Information Systems Transformation of Industrial Economies

Shorter product life Turbulent environment Limited employee knowledge base

Fig 1-1: The growth of the information economy

1.1 Why Information Systems

1.1 Why Information Systems

Digitally enabled relationships with customers, suppliers, and employees

Digital management of key corporate assets

1.1 Why Information Systems

Emergence of the Global Economy

Transformation of Industrial Economies

Fig 1-3: Function of an information system

People Structure Operating procedures Politics

Major Organizational Functions

Sales & Marketing Manufacturing

Major Organizational Functions

set the organizational strategy

1.2 Contemporary Approaches to Information Systems

Technical approach Behavioral approach

Fig 1-5: Contemporary approaches to information system. 18

Models for decision making Management practices

Development of systems System affect individual, groups, and organization.

Psychology How human decision makers perceive

Economics Impacts to firm and within markets on control cost structures

SOURCE: Liker, et al, 1987

The Digital Firm:

1.3.1 The widening scope of I.S.

Fig 1-7: The interdependence between organizations and information systems 25

1.3.1 The widening scope of I.S.

Fig 1-8: The widening scope of information systems .

1.3.2 The network revolution and the internet

What you can do on the internet?

Communicate & collaborate Access information

1.3.2 The network revolution and the internet

World Wide Web (WWW)

1.3.3 New Options for Organizational Design

Flattening Organizations and the Changing Management Processes

Reorganizing Work Flows

1.3.3 New Options for Organizational Design

1.3.3 New Options for Organizational Design

1.3.4 The Digital Firm

1.3.4 The Digital Firm Electronic Commerce

1.3.4 The Digital Firm Intranet

1.4 Learning to Use Information Systems: New Opportunities with Technology

Information Architecture and Information Technology Infrastructure

You might also like