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    HK Tm1elaine Avila

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    melanie conceja
    The document discusses the components and structure of competency-based training. It outlines 9 components of CBT and provides details about the Housekeeping NC II qualification including the basic, common and core competencies. It also discusses the monitoring tools, evaluation aspects and work stations involved in CBT.

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    HK Tm1elaine Avila

    Uploaded by

    melanie conceja
    18 views18 pages
    The document discusses the components and structure of competency-based training. It outlines 9 components of CBT and provides details about the Housekeeping NC II qualification including the basic, common and core competencies. It also discusses the monitoring tools, evaluation aspects and work stations involved in CBT.

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    HK-TM1ELAINE-AVILA-PPT

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    The document discusses the components and structure of competency-based training. It outlines 9 components of CBT and provides details about the Housekeeping NC II qualification including the basic, common and core competencies. It also discusses the monitoring tools, evaluation aspects and work stations involved in CBT.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    18 views18 pages

    HK Tm1elaine Avila

    Uploaded by

    melanie conceja
    The document discusses the components and structure of competency-based training. It outlines 9 components of CBT and provides details about the Housekeeping NC II qualification including the basic, common and core competencies. It also discusses the monitoring tools, evaluation aspects and work stations involved in CBT.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
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    You are on page 1of 18

    WELCOME!!!

    CAGAYAN STATE UNIVERSITY


    TRAINING CENTER

    ELAINE M. AVILA
    Trainer
     is a training delivery approach
    that focuses on the competency
    development of the learner as a
    result of the training.
     It emphasizes on what the learner
    can actually do
    9 Components of CBT

     Practical Work Area


     Learning Resource Area
     Institutional Assessment Area
     Contextual Learning Area
     Quality Control Area
     Trainers Resource Area
     Distance Learning Area
     Computer Laboratory Area
     Support Area
    HOUSEKEEPING NC II
    Housekeeping NCII

     Basic Competencies – 18
     Common Competencies – 18
     Core Competencies – 400
    436
    hours
    BASIC COMPETENCIES
    COMMON COMPETENCIES

    1. Develop and update industry


    knowledge
    2. Observe workplace hygiene
    procedures
    3. Perform computer operations
    4. Perform workplace and safety
    practices
    5. Provide effective customer service
    CORE COMPETENCIES

    1. Provide Housekeeping Services to Guest


    2. Clean and Prepare Rooms for Incoming
    Guest
    3. Provide Valet/Butler Service
    4. Laundry Linen and Guest Clothes
    5. Clean Public Areas, Facilities and
    Equipment
    6. Deal with/ Handle Intoxicated Guest
    References

    Performance Criteria Checklist


    Performance Criteria Checklist

    Operation/Task/Job Sheet

    Self Check Answer Key

    Self Check

    Information Sheet

    Learning Experiences

    Learning Outcome Summary

    Module Content

    List of Competencies

    Front page
    MONITORING TOOLS

    Achievement Chart
    Progress Chart
    Training Activity Matrix
    Learner’s Record Book
    Trainees will be evaluated in 3
    aspects:
    Written Test
    Demonstration with
    Oral Questioning
    Interview
    WORK STATIONS

    1.Display professional
    valet standards
    2.Care for guest
    property

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