Developing Interpersonal Skills For Success

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Developing

Interpersonal Skills
for Success
Interpersonal skills involve the ability to communicate, collaborate and build
relationships with others. These skills are critical for success in both personal and
professional settings.

by Dhiraj sah
Types of Interpersonal Skills
1 2 3 4

Verbal Non-Verbal Listening Skills Empathy and


Communication Communication Compassion
Active listening, paying
Expressing ideas and Gestures, body language, attention, and responding Understanding others'
thoughts through language facial expressions, and eye thoughtfully feelings and experiences
contact and responding with
kindness
Effective Communication
Be Clear Listen Actively Be Empathetic
State goals and expectations clearly and Pay attention to the person speaking and Recognize and acknowledge the other
concisely. Avoid jargon or ambiguous provide feedback to clarify person's feelings and perspective.
language. understanding.
Active Listening

Pay Attention Show Interest

Make eye contact and give the speaker your full attention Nod, smile, and provide verbal cues to show you are engaged

Clarify Understanding Respond Appropriately

Ask questions and paraphrase what was said to ensure you Provide thoughtful responses that demonstrate you heard and
understand understood the speaker
Emotional Intelligence

Self-Awareness Empathy Stress Management Conflict Resolution

Recognizing your own emotions and how they Understanding and acknowledging the feelings Developing strategies to manage personal and Resolving disagreements calmly and effectively.
affect your behaviors and thoughts. and perspectives of others. professional stressors.
Why are Interpersonal
Skills Important?
1 Positive Interactions 2 Better Relationships

Interpersonal skills foster Developing strong


positive interactions with interpersonal skills is key to
coworkers, customers, and building better relationships
others. in your personal and
professional life.

3 Career Advancement

Those with strong interpersonal skills are often better positioned for
career advancement.
Developing Interpersonal Skills

1 Assess Yourself

Assess your strengths and areas for improvement.

Set Goals 2
Set goals for what you'd like to achieve and how you
plan to develop your interpersonal skills. 3 Practice, Practice, Practice

The more you practice, the more confident and skilled


you will become. Take any opportunity to practice your
interpersonal skills.

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