The business plan outlines the creation of a handyman services business called Helping Hands. It details the mission to provide unique home services and craftsmanship while maintaining a pleasant work environment. The vision is to be the best in the field by providing efficient customer service. The plan describes the services offered, pricing, marketing strategy, and organizational structure. It also discusses challenges, future plans, and includes annexures such as a questionnaire and partnership deed.
Copyright:
Attribution Non-Commercial (BY-NC)
Available Formats
Download as PPTX, PDF, TXT or read online from Scribd
The business plan outlines the creation of a handyman services business called Helping Hands. It details the mission to provide unique home services and craftsmanship while maintaining a pleasant work environment. The vision is to be the best in the field by providing efficient customer service. The plan describes the services offered, pricing, marketing strategy, and organizational structure. It also discusses challenges, future plans, and includes annexures such as a questionnaire and partnership deed.
The business plan outlines the creation of a handyman services business called Helping Hands. It details the mission to provide unique home services and craftsmanship while maintaining a pleasant work environment. The vision is to be the best in the field by providing efficient customer service. The plan describes the services offered, pricing, marketing strategy, and organizational structure. It also discusses challenges, future plans, and includes annexures such as a questionnaire and partnership deed.
Copyright:
Attribution Non-Commercial (BY-NC)
Available Formats
Download as PPTX, PDF, TXT or read online from Scribd
The business plan outlines the creation of a handyman services business called Helping Hands. It details the mission to provide unique home services and craftsmanship while maintaining a pleasant work environment. The vision is to be the best in the field by providing efficient customer service. The plan describes the services offered, pricing, marketing strategy, and organizational structure. It also discusses challenges, future plans, and includes annexures such as a questionnaire and partnership deed.
Copyright:
Attribution Non-Commercial (BY-NC)
Available Formats
Download as PPTX, PDF, TXT or read online from Scribd
Download as pptx, pdf, or txt
You are on page 1/ 34
BUSINESS PLAN
HELPING HANDS-HAPPY HOME HAPPY LIFE
DISCOVER OF BUSINESS OPPORTUNITY
Idea generation
Commercialization NEW PRODUCT DEVELOPMENT
Development and testing
Product and service development
FEASIBILTY STUDY Market feasibility Managerial Feasibility Demand gap analysis Market Research
ENVIRONMENTAL SCANNING SWOT ANALYSIS 5 force Porters Model PEST ANALYSIS
HELPING HANDS Address: 209, Jay Gopal Industrial Estate, B.S. Road, Near Dadar Station, Dadar West, Mumbai (Maharashtra) - 400028 Size of the business: Initial capital-6,00,000 Area of operation-200sq feet on lease
Partners-Lionel,sumeet,vishal,shirish
marsha and pooja
MISSION
The mission of HELPING HANDS: Handyman services- is to enrich the life of each customer by providing unique services to our customers and exceptional craftsmanship while maintaining a pleasant work environment.
VISION HELPING HANDS aims to provide and
maintain the most efficient, customer service-oriented solutions possible and be the best in its field i.e it aims to be ahead of the competition it faces from the organised and unorganized sector.
DESCRIPTION OF A VENTURE Handyman services are known for their
potential to combat all household problems and fix all the dents, cleaning breakages, leakages Various home repair and cleaning solutions under one roof. One stop solution
Tools and equipments: HELPING HANDSwill purchase certain additional tools and
equipments required by the various personnel. Quotations will be taken from various suppliers based on which the firm will select its suppliers.
Suppliers: Laxshmi Hardware- Electrical and Plumbing items, Worli Naka MonibaAnand Electricals Pvt. Ltd.- Manufacturer and supplier
of cleaning tools, Andheri (E), Transworld Trading, Mumbai -Deals in supplying of hand tools, garden tools, V. P. Road Saifalika Hardware Stores
Managing Human Resources
Human Capital is our Prime productive
resource
Placing requirement in Hindi and English
newspapers
Maintaining a Database
Reference Checks at time of employment
Disciplining Human Resources
Reporting Time
Feedback from customers
2 days notice before leave
Salary and Allowances
Salary will differ as per experience 1% incentive for Client Referrals Paying additional Rs. 1000 for their children's education
Insurance Cover of Rs. 50000
Travelling Allowance
OPERATIONAL PLAN
MARKETING PLAN Segmentation
Geographic: Region- Dadar City- Mumbai Urban area
Demographic : Age -25 and above Gender -male/ female
Targeting-
-Market specialization -Multiple services Positioning- Our Tag Line- Happy home happy life Differentiation - ONE STOP SHOP
PRODUCT AND PRICE
SERVICES OFFERED Plumber Electrician Carpenter Gardener Cleaning Agents Floor Cleaning Toilet Cleaning PRICE Rs.280 per day Rs.240 per day Rs.300 per day Rs.300 per day Rs.350 per day Rs.3 Per sq feet Rs.300
SERVICES OFFERED Carpet cleaning and Shampooing Sofa cleaning
PRICE Rs. 12 per square feet Rs. 175 per seater
Chair cleaning Glass cleaning Car washing
Rs. 50 per seat
Rs. 300 Rs. 250 per month
*The Price of the service may vary according to the type of service and any special service offered
Other contractual services
3 in 1 offer (Plumber, Electrician, Carpenter) --Half Yearly Price After Discount= Rs.11000 Annual Price After Discount= Rs.20000
Spic and Span(A complete cleaning package) Half Yearly Price = Rs.6850 Half Yearly Price After Discount= Rs.5500
All in one Service Combo Half Yearly Price After Discount= Rs.15500 Annual Price After Discount= Rs.30000
DISTRIBUTION (PLACE) Office Location:Dadar
Channel of Distribution: Zero tier Distribution - Service provider -------------- > consumer Area of Reach: Dadar Mode of Transportation: Cycles and Best buses
PROMOTION Direct Marketing: Direct Mails SMSs Flyers Website Sales Promotion: Service Warranty Discounts on annual contracts for services with housing societies and companies 3. Combo- offers Personal Selling 1. 2. 3. 4. 1. 2.
Word of Mouth Advertising 1. Pamphlets door to door through 2. 3.
ORGANIZATIONAL PLAN Vishal Rohra-Business development Pooja Tekchandani-Finance Head Marsha Pherwani- specializes in the HRD Lionel l Misquitta-Marketing Head Shirish Paranjpe-Quality Head Sumeet lal-Administrative Head
BACKGROUND OF THE PARTNERS
Vishal RohraMBA in Marketing
Industry expereince for 6 years Believes that learning is a continual process which does not end with formal education PoojaTekchandaniMba in finance Corporate expereince of 5 years
Discipline, Sincerity & Ambition is her mantra.
Lionell Misquitta
-MBA in marketing from oxford university -Great expertise in Customer Retention & Relationships. Marsha PherwaniMBA IN HR Core competency is in setting Policies &Processes in place and in the organizations The customer is the King.
Shirish Paranjpe -MBA in operations
-Specialised in total quality management and other quality improvement techniques -Believes in quick response and turn around time SumeetLal-MBA in HR -Industry experience of 7 years -Believes in accountability and complete transparency
FINANCIAL PLAN Balance sheet
CHALLENGES FACED Employee retention Customer loyalty towards the local
service provider Competition
FUTURE PLANS Expansion to other areas of Mumbai Increase the clientele base Increase the number of services provided Increase the number of professional
