Skills Approach: Theory and Practice, 3/e

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Chapter 3 -Skills Approach

Skills Approach
Leadership Theory and Practice, 3/e
Peter G. Northouse, Ph.D. William Kritsonis, PhD Presenter

SAGE Publications

2003 Jan Krieger

Chapter 3 -Skills Approach

Overview
Skills Approach Perspective Three-Skill Approach Skills-Based Model How Does the Skills Approach Work?

SAGE Publications

2003 Jan Krieger

Chapter 3 -Skills Approach

Skills Approach Description


Perspective Definition

Leader-centered perspective Emphasis on skills and abilities that can be acquired and developed
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Leadership skills - The


ability to use ones knowledge and competencies to accomplish a set of goals and objectives
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Chapter 3 -Skills Approach

Three-Skill Approach
Technical Skill Human Skill Conceptual Skill

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Chapter 3 -Skills Approach

Basic Administrative Skills Katz (1995)


Level of Skill Needed
(ideas) Conceptual Skills

Human Skills (people) Technical Skills (things)


Manager Director VP Exec VP CEO

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Chapter 3 -Skills Approach

Technical Skill
Technical skill - is having knowledge
about and being proficient in a specific type of work or activity. Specialized competencies Analytical ability Capability to use appropriate tools and techniques Technical skills involve hands-on ability with a product or process Most important at lower levels of management
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Chapter 3 -Skills Approach

Human Skill
Human skill - is having knowledge about
and being able to work with people.
Awareness of ones own perspective and others perspectives at the same time People skills allow a leader to assist group members in working cooperatively to achieve common goals Creates an atmosphere of trust where members feel they can become involved and impact decisions in the organization Important at all levels of the organization
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Chapter 3 -Skills Approach

Conceptual Skill
Conceptual skill - the ability to do the
mental work of shaping the meaning of organizational policy or issues (what the company stands for and where its going)
Works easily with abstraction and hypothetical notions Central to creating and articulating a vision and strategic plan for an organization Most important at top management levels
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Chapter 3 -Skills Approach

Skills Model Perspective Skills-Based Model

Skills-Based Model

Competencies Individual Attributes Leadership Outcomes Career Experiences Environmental Influences


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Chapter 3 -Skills Approach

Skills Model Description


Mumford, Zaccaro, Harding, Owen Jacobs, & Fleishman (2000)
Perspective
Research studies (1990s) goal: to identify the leadership factors that create exemplary job performance in an organization Emphasizes the capabilities that make effective leadership possible rather than what leaders do
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Skills-Based Model of Leadership


Capability model Examines relationship between a leaders knowledge, skills, & performance Suggests many people have the potential for leadership

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Chapter 3 -Skills Approach

Skills Model of Learning


Individual Attributes
General Cognitive Abilities Crystallized Cognitive Abilities Motivation Personality

Competencies
Problem-Solving Skills Social Judgment Skills Knowledge

Leadership Outcomes
Effective Problem Solving

Performance

Career Experience Environmental Influences


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Chapter 3 -Skills Approach

Competency Skills
Competencies

Problem Solving

Social Judgment

Knowledge

Creative ability to solve Capacity to understand The accumulation of novel, ill-defined people and social systems information & the mental organizational problems - Perspective taking structures to organize the information - Social perceptiveness - Social performance

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Chapter 3 -Skills Approach

Individual Attributes
Individual Attributes
General Cognitive Ability Crystallized Cognitive Ability

Motivation
Three aspects of motivation - Willingness - Dominance - Social good

Personality
Any characteristic that helps people cope with complex organizational situations is probably related to leader performance

Persons intelligence Intellectual ability - Perceptual processing learned or acquired - Information processing over time - General reasoning - Creative & divergent thinking - Memory
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Chapter 3 -Skills Approach

Leadership Outcomes
Leadership Outcomes

Problem Solving
Originality & quality of solutions to problem situations - Logical

Performance
Degree to which a leader has successfully performed his/her assigned duties

- Effective
- Unique - Go beyond give information

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Chapter 3 -Skills Approach

Career Experiences
Career Experiences
Challenging Assignments Appropriate Training Hands-on Experience With Novelty

Mentoring

Experience gained during career influences leaders knowledge & skills to

solve complex problems Leaders learn and develop higher levels of conceptual capacity if they progressively confront more complex and long-term problems as they ascend the organizational hierarchy
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Chapter 3 -Skills Approach

Environmental Influences
Environmental Influences
Factors Outside of Leaders Control

Factors in a leaders situation that lie outside of the leaders competencies, characteristics, and

experiences
- Outdated technology - Subordinates skill inadequacies
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Chapter 3 -Skills Approach

How Does the Skills Approach Work?


Focus of Skills Approach Strengths Criticisms Application
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Chapter 3 -Skills Approach

Skills Approach
Focus Focus is primarily descriptive - Describes leadership from a skills perspective Provides a structure for understanding the nature of effective leadership Principal Research Perspectives Katz (1995) suggests importance of particular leadership skills varies depending where leaders reside in a management hierarchy Mumford et al. (2000) suggest leadership outcomes are a direct result of a leaders skilled competency in problem solving, social judgment & knowledge
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Chapter 3 -Skills Approach

Strengths
First approach to conceptualize and create a structure of the process of leadership around skills Describing leadership in terms of skills makes it available to everyone Provides an overarching view of leadership that incorporates a variety of components (i.e., problemsolving skills, social judgment skills) Provides a structure consistent with leadership education programs
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Chapter 3 -Skills Approach

Criticisms
Breadth of the skills approach appears to extend beyond the boundaries of leadership Skills model is weak in predictive value Skills model is partially trait-driven

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Chapter 3 -Skills Approach

Application
The Skills Approach provides a way to delineate the skills of a leader It is applicable to leaders at all levels within the organization The skills inventory can provide insights into the individuals leadership competencies Test scores allow leaders to learn about areas in which they may wish to seek further training
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