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Here is a detailed solution for the case study, integrating the challenges, strategies, and data

discussed throughout the thread.

Case Study Solution for Integra

Current Challenges

1. Market Saturation in Organized Sector:

o Integra already holds 50%+ market share in the organized sector.

o Growth opportunities are slowing, especially with top-tier clients.

2. Slow and Compliant Onboarding Processes:

o Long lead times hinder the firm’s ability to tap into new sectors.

o Complexity increases when dealing with unorganized sectors.

3. Growth Slowdown in Top-Tier Clients:

o Existing high-value clients are reaching advertising saturation, limiting further


revenue growth.

4. Limited Penetration in Unorganized Sector:

o Unorganized sectors have significant potential but face structural and operational
challenges.

o Lack of awareness and smaller budgets create difficulties in client acquisition.

Objectives

1. Achieve double-digit growth (10-15%) year-on-year over the next 3 years.

2. Improve onboarding speed and efficiency to unlock new revenue streams.

3. Tap into unorganized sectors for revenue diversification while solidifying market share in
organized sectors.

Strategic Plan for Achieving Growth

1. Strengthen Growth in Organized Sectors

While Integra has saturated the organized market, there are still ways to grow revenue and profits:

a) Value-Added Services for Top-Tier Clients

 Problem: Top-tier clients have reached saturation in traditional services.

 Solution: Introduce premium offerings such as:

o AI-driven analytics: Advanced campaign performance measurement and


optimization.
o Programmatic Advertising: Enhance digital ad efficiency using AI.

o Content Marketing & Storytelling: Focus on long-term engagement rather than


short-term results.

 Example: FMCG giants like Hindustan Unilever can benefit from hyper-localized digital
campaigns tailored to specific regions.

b) Cross-Sector Partnerships

 Problem: Growth in client spend has plateaued.

 Solution: Collaborate with other industries (like OTT platforms, tech firms) to create bundled
advertising solutions that appeal to existing clients.

 Example: Tie up with platforms like Hotstar or Amazon Prime to offer bundled campaigns for
FMCG or automotive clients.

c) Higher ROI Campaigns via Technology

 Use machine learning to identify high-performing media channels and optimize ad spend.

 Example: Automotive companies like Maruti Suzuki can leverage predictive tools for launch
campaigns.

2. Accelerate Onboarding Process

 Problem: Long, slow onboarding reduces agility and client acquisition capacity.

 Solutions:

1. Simplify Compliance:

 Digitize legal paperwork using automated contract management tools.

 Implement standardized contract templates for unorganized sectors.

2. Automate Processes:

 Use CRM tools for automated lead qualification and client communications.

3. Flexible Payment Models:

 For unorganized sectors, introduce milestone-based or subscription billing.

 Impact: Reduces onboarding time by 40-50%, enabling faster Go-to-Market (GTM).

3. Target Untapped Unorganized Sectors

The unorganized sector offers significant potential for new client acquisition and revenue growth.

a) Key Sectors to Target

Sector Revenue Contribution Potential Rationale

Local Retailers/SMEs 30% Need affordable advertising for visibility.


Sector Revenue Contribution Potential Rationale

Small Manufacturers 20% Promote products to distributors/markets.

Hospitality & Tourism 15% Attract domestic travelers post-pandemic.

Healthcare (Clinics) 10% Drive awareness for local services.

Education (Coaching) 8% Promote admission cycles and courses.

b) Solutions to Overcome Challenges in Unorganized Sector

Challenge Solution Example

₹5,000/month for basic social


Limited Budgets Offer low-cost, scalable ad packages.
media ads.

Digital marketing webinars in


Lack of Awareness Host educational workshops for SMEs.
rural areas.

Payment Delays Flexible payment plans like EMIs. Small retailers pay in installments.

Localized Marketing Create hyper-local ad content in Campaigns tailored to regional


Needs vernacular languages. needs.

4. Focus on Digital Transformation

 Digital Advertising Dominance:

o Digital accounts for 36.3% of ad spending in India and continues to grow.

 Initiatives:

1. Develop cost-effective digital ad solutions for SMEs and unorganized businesses.

2. Use platforms like Facebook, Instagram, and Google Ads for targeted, hyper-local
marketing.

3. Introduce low-cost programmatic advertising for smaller businesses.

5. Diversify Client Base with Customized Campaigns

 Design sector-specific marketing packages that cater to unique challenges:

o SME Sector: Low-cost digital advertising bundles.

o Healthcare: Awareness campaigns focused on community-based services.

o Hospitality: Campaigns for travel agencies promoting seasonal tourism.


Revenue Forecast Over 3 Years

Assuming the above strategies are implemented effectively:

Year Revenue Growth Key Growth Drivers

Year 1 10% Faster onboarding, organized market optimization.

Year 2 12% Entry into unorganized sectors, value-added services.

Year 3 15% Digital transformation and sector diversification.

KPIs to Track Progress

1. Revenue Growth: 10-15% annual increase.

2. Onboarding Time: Reduce onboarding cycle by 40-50%.

3. New Client Acquisition: 20-30% new clients from unorganized sectors.

4. Digital Ad Share: Increase digital spending share to 45-50%.

5. Client Retention: Improve top-tier client retention rate by offering value-added services.

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