Naveed-Shk CV

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Naveed shaikh

[email protected]  +91-9324760076

CAREER OBJECTIVE

Skilled Advisor with expertise in collections and success in improving accounts receivable functions
and performance. Successful in applying recovery strategies and negotiating with account holders to
cut outstanding debts and aged accounts. Excited to bring talent to team offering opportunities for
growth and advancement.
To work in an environment which encourages me to succeed and grow professionally where I can
utilize my skills and knowledge appropriately. To be part of a mutually beneficial relationship with
an organization where I can show my talent and skill in an atmosphere of growth and trust. A
highly organized and hard-working individual looking for a responsible position to gain practical
experience.

PERSONAL SKILL

excellent
 Ability to work in team.
· Ability to work in…
 Initiative for taking new responsibilities.
 Good communication skills. Good communication…
 Management and organisational skills · Career Planning
 Relationship Development Relationship Development

 Career Planning Management and…

0 2 4 6
excellent
EXTRA COURSE
Application Software:
 IIBF Debt Recovery Agent (DRA) Certified
 Basic computer (Ms Office + internet).
 Tally Erp 9.
 Basic computer hardware
 NIELIT- Course on computer concepts September-2016
WORK EXPERIENCE
Connectury Enterprises Mumbai
Senior Advisor (ISP) Jan 2024 – Sep 2024 {9month}
Responsibilities
 Access the Internet, routing Internet traffic, resolving domain names, and maintaining the network
infrastructure that makes Internet access possible
 Handling the server and resolve an error.
 Educate customers about threats
 Duty to inform customers of apparent infections in their infrastructure
 Duty to report security incident statistics to the public
 Accounting petty cash
 Handling incoming & Outgoing Calls

Teleperformance Global Services Pvt Ltd Mumbai


Senior Advisor (Chime) April 2023 – Jan 2024 {8month}
Responsibilities
 Analyze accounts and data to identify suspected fraud activity.
 Analyze accounts and transaction patterns to determine existing fraud trends.
 Analyze chargeback data to identify fraud trends and prepares chargeback reports.
 Analyze customer behavior to identify fraudulent patterns and provide customer insight using SQL.
 Analyze data and information to provide insights and recommendations.

Concentrix Daksh India Pvt Ltd Mumbai


Senior Advisor (Axis Bank Collection) August 2019 – March 2023 {3year & 7month}
Responsibilities
 Keep track of assigned accounts to identify outstanding debts
 Plan course of action to recover outstanding payments
 Locate and contact debtors to inquire of their payment status
 Handle questions or complaints
 Create trust relationships with debtors when possible to avoid future issues
 Update account status and database regularly
 Alert superiors of debtors unwilling or unable to pay when necessary
EDUCATIONAL QULAIFICATION

Marks
Year Examination Institution
Obtained

2019 B.com 3rd year Tilak Maharashtra Vidyapeeth. A+

2018 B.com 2nd year Tilak Maharashtra Vidyapeeth. 72.38%

2017 B.com 1st year Tilak Maharashtra Vidyapeeth. 65.25%

Class XII, HSC,


2016 Bangur Nagar Vidya Bhavan Jr. College. 55.69%
commerce

Class X, SSC,
2014 Secret Heart High School. 55%
Maharashtra board

PERSONAL DETAIL

Date of birth :- 7thApril, 1997.

Father name :- Abdul Nisar Kadar Shaikh

Address :- 336/2689 motilal nagar no 2 goregoan west Mumbai-104.

Marital Status :- Single.

Nationality :- Indian.

Languages :- Hindi/ English.

Interest :- Traveling, listening Music and repairing electronic equipment’s.

Date : -

Place : - [Naveed Nisar Shaikh]

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