Ankit Vishwakarma Resume1

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ANKIT KUMAR VISHWAKARMA

BANKING ASPIRANT

CONTACT ME Arrah , Bihar Pincode 802183 [email protected]


Linkdeen – Ankit Kumar Vishwakarma
Contact No. -9835549132

PROFESSIONAL Energetic and enthusiastic Banking Aspirant with a Post Graduate Certification
SUMMARY in Banking, Financial Services, and Insurance, aiming to build a career in the
private banking sector. Skilled in understanding customer needs, delivering
tailored solutions, and driving sales success. Strong communication abilities
and a commitment to fostering long-term client relationships. Motivated to
contribute to business growth through innovative sales techniques and a
customer-centric approach. Adaptable, a team player, and eager to take on
new challenges.
 Microsoft Excel: Proficient in HLOOKUP, VLOOKUP, Pivot Tables, Data
TECHNICAL
Validation, and creating dynamic charts.
SKILLS  Microsoft PowerPoint: Expertise in creating corporate presentations with
professional slide designs, animations, and data visualization.
 Microsoft Word: Skilled in drafting corporate documents, formatting reports,
creating templates, and utilizing advanced features like mail merge and track
changes.
WORK Freelance Cyber Café Operator
EXPERIENCE Location: Bankat
Duration: August 2022 – July 2024

 Cyber Café Setup and Operations: Established and operated a fully functional
cyber café from home, providing essential digital services such as internet
access, printing, scanning, and photocopying. Managed the day-to-day
.
operations efficiently, ensuring smooth workflow and timely service to
customers.

 Government Forms Assistance: Assisted clients in filling out various government


exam forms, income certificates, and caste-based certificates. Ensured accuracy
and compliance with official guidelines, reducing the chances of form rejection
and ensuring successful submission.

 Client Relationship Management: Communicated with clients to understand their


unique needs and provided tailored solutions for their online and offline
documentation tasks. Focused on building strong, long-term relationships with
customers through regular communication and quality service, leading to repeat
business.

 Customer Service and Problem-Solving: Frequently resolved technical issues


clients encountered while filling online forms or accessing government websites,
providing step-by-step guidance. This helped develop strong customer service
skills and honed problem-solving abilities in a fast-paced environment.

 Technology and Digital Skills: Gained proficiency in using computer systems,


internet tools, and various government portals (such as Sarkari exam websites)
to assist clients effectively. Developed strong digital awareness and multitasking
abilities, managing multiple tasks simultaneously while maintaining high service
quality.
PERSONAL  Empathetic Communication  Cultural Sensitivity
SKILLS  Active Listening  Problem Solving
 Conflict Resolution  Team Leadership
 Cross-Functional Collaboration  Time Management
 Adaptability  Critical Thinking
 Persuasive Communication  Strong Communication
 Customer Relationship Building  Conflict Mediation

EDUCATION B.Sc (Physics Hons)


SUMMARY M V College, Buxar, Veer Kuar Singh University, Arrah
Passing Year: 2024
Percentage Marks: 70.4%

- 12th Grade
S B College, Arrah, Bihar Board, Patna
Passing Year: 2021
Percentage Marks: 70.4%

- 10th Grade
U M S Sikariya, Tiyar, Bihar Board, Patna
Passing Year: 2019
Percentage Marks: 77.6%

CERTIFICATION  BFSI Course From Pw Skills


 BFSI Course From Adda 247
 ADCA Course from Pratistha Computer Academy .Ara
 Branch Banking Couse from NSDC
 Financial Skill Basic From NSDC
 Financial Literacy Course From NSDC

VOLUNTEERING -------- Account Manager & Educational Support


 J M S Kids English School, Bankat Bhojpur
February 2024 - March 2024
 Managed financial records and student accounts as an Account Manager,
ensuring accurate tracking of transactions.
 Provided academic support to students during free time, helping improve
their understanding and performance in various subjects.
 Actively participated in classroom activities, contributing to a positive
learning environment and fostering student engagement.

LANGUAGE --------  Hindi

 English

 Bhojpuri

 Maghi

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