Citizens Charter

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Republic of the Philippines

Province of Benguet
MUNICIPALITY OF LA TRINIDAD
BARANGAY LUBAS
OFFICE OF THE SANGGUNIANG BARANGAY
LD-78C Proper, Lubas, La Trinidad, Benguet

BARANGAY LUBAS CITIZEN’S CHARTER


Steps in Securing a Barangay Clearance / Certification / Barangay ID
- BRGY. CLEARANCE (for: Local Employment, Abroad, Avon/Natasha Membership, Passport, TIN ID, Postal ID, Remittance, Cheque Encashment, Opening of Bank Account and Others)
- BRGY CERTIFICATIONS (such as Indigency, Residency, Good Moral, Tax Exemption, Garage, ECC, Electrical/Water Connection, Business Closure, BARC, and Other Certifications)
Client follows these steps in securing Barangay Clearance / Certifications Barangay Office Action Duration of PERSON/S RESPONSIBLE
Transaction
Step 1. Fill up the Client Request Form 2 minutes Officer of the Day
Step 2. Present the required documents for verification Interview 3 -5 minutes Brgy. Administrative Aide
Step 3. Pay corresponding certification fee Issue Official Receipt 1 minute Brgy. Treasurer
Step 4. Preparation of the requested Certification/Clearance/Barangay ID Encode and print 3 minutes Brgy. Secretary/
Certification/Clearance/ Administrative Aide
Barangay ID Officer of the Day
Step 5. Proof Read Certification, Signature Sign, Seal and issue 2 minutes Punong Barangay
Note: Please check the correctness of the entries in your Certification/Clearance/ID before leaving the Clearance / Certification / ID Officer of the Day
Barangay Hall
Total Response Time 13 minutes

Steps in Securing a Community Tax Certificate


Client follows these steps in securing Community Tax Certificate Barangay Office Action Duration of Person/s responsible
Transaction
Step 1. Fill up the Client Request form 2 minutes Officer of the Day
Administrative Assistant/Aide
Step 2. Present the duly filled in Client Request form and present latest Cedula if Verification of entries and 3 minutes
available residency, encode & print CTC Brgy. Treasurer
Step 3. Pay the corresponding fee Issue official receipt 1 minute Officer of the Day
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Republic of the Philippines
Province of Benguet
MUNICIPALITY OF LA TRINIDAD
BARANGAY LUBAS
OFFICE OF THE SANGGUNIANG BARANGAY
LD-78C Proper, Lubas, La Trinidad, Benguet

Step 4. Claim your CTC 1 minute


Note: Please check the correctness of the entries in your CTC before leaving the Barangay Hall.
Total Response Time 7 minutes
w/in the day

BARANGAY LUBAS CITIZEN’S CHARTER

Steps in securing Barangay Records, Data and other similar Documents


Client follows these steps in securing Barangay Clearance / Certifications Barangay Office Action Duration of PERSON/S RESPONSIBLE
Transaction
Step 1. Fill up the Client Request Form 2 minutes Officer of the Day
Step 2. Present the duly filled Client Request Form Search and reproduce/print 5 minutes Barangay Secretary
copy of the document Brgy. Administrative Aide
Step 3. Pay corresponding fee Issue Official Receipt 1 minute Brgy. Treasurer
Step 4. Preparation of the requested Document 1 minute Brgy. Secretary/
Administrative Aide
Total Response Time 9 minutes

Steps in requesting Barangay Facilities and Properties


Client follows these steps in securing Barangay Clearance / Certifications Barangay Office Action Duration of PERSON/S RESPONSIBLE
Transaction
Step 1. Fill up the Client Request Form 2 minutes Officer of the Day
2
Republic of the Philippines
Province of Benguet
MUNICIPALITY OF LA TRINIDAD
BARANGAY LUBAS
OFFICE OF THE SANGGUNIANG BARANGAY
LD-78C Proper, Lubas, La Trinidad, Benguet

Step 2. Present the duly filled in Client Request form for the preparation of requested Interview and preparation of 5 minutes Brgy. Administrative
property requested property Assistant/Aide
Step 3. Pay corresponding certification fee Issue Official Receipt 1 minute Brgy. Treasurer
Step 4. Get the requested Barangay property 1 minute Administrative Assistant/Aide
Officer of the Day
Total Response Time 9 minutes

BARANGAY LUBAS CITIZEN’S CHARTER

Steps in Paying Ordinance Violations


Client follows these steps in securing Community Tax Certificate Barangay Office Action Duration of Person/s responsible
Transactio
n
Step 1. Fill up the Client Request form 2 minutes Officer of the Day
Administrative Assistant/Aide
Step 2. Present the duly filled in Client Request form and Ordinance Violation Receipt Verification of entries 3 minutes
Step 3. Pay the corresponding fee Issue official receipt 1 minute Brgy. Treasurer
Step 4. Claim your confiscated Vehicle Plate/Driver’s License/other Valid ID’s/Goods Release confiscated 1 minute Officer of the Day
or any other items confiscated items/goods Administrative Assistant/Aide
Total Response Time 7 minutes
w/in the day

3
Republic of the Philippines
Province of Benguet
MUNICIPALITY OF LA TRINIDAD
BARANGAY LUBAS
OFFICE OF THE SANGGUNIANG BARANGAY
LD-78C Proper, Lubas, La Trinidad, Benguet

STEPS IN FILING A COMPLAINT


Client follows these steps in filing complaint Barangay Office action Duration of Person/s responsible
Transaction
Step 1. - Interview Complainant
Fill up a complaint form if decided to file a case and affix signature - Sign Complaint Form Punong Barangay
- Set hearing date & time 10 minutes Barangay Secretary
- Advise Complainant on Date of Hearing VAWC Officer
Step 2. Prepared a case folder indicating Brgy. Brgy. Secretary
Client gives the duly accomplished form to the Barangay Secretary. Case no. 5 minutes VAWC officer
Step 3.
Client pay the filing fee to the Barangay Treasurer Issue Official Receipt 1 minutes Barangay Treasurer
Total response time 16 minutes
BARANGAY LUBAS CITIZEN’S CHARTER
Steps in securing Certificate to File Action (CFA)/Certificate to Bar Action (CBA)/Certificate to Bar Counter-Claim (CBC)
Client follows these steps in filing complaint Barangay Office action Duration of Person/s responsible
Transaction
Step 1.
Fill up client request form Officer of the Day
2 minutes Administrative Assistant/Aide
Step 2.
present the duly accomplished form to the Punong Barangay, and proof Prepare/encode CFA/CBA/CBC 8 minutes Punong Barangay
that the person requesting CFA/CBA/CBC is the proper party (interview) Brgy. Secretary

4
Republic of the Philippines
Province of Benguet
MUNICIPALITY OF LA TRINIDAD
BARANGAY LUBAS
OFFICE OF THE SANGGUNIANG BARANGAY
LD-78C Proper, Lubas, La Trinidad, Benguet

Step 3.
Client pay the filing fee to the Barangay Treasurer Issue Official Receipt 1 minute Barangay Treasurer
Step 4.
Client will get the certification 1 minute Barangay Secretary
Total response time 12 minutes

STEPS IN SECURING BARANGAY PROTECTION ORDER


Procedures Barangay Office Action Response Time Person/s responsible
Step 1. Punong Barangay
Victim or Petitioner survivor reports incident to the barangay 2 minutes Barangay Kagawad
VAWC Officer
Step 2. Punong Barangay
Fill up the Complaint Form Interview and records incident 5 minutes Barangay Kagawad
Conduct ex parte proceedings for the issuance of BPO 15 mins. VAWC Officer
Step 3.
Issuance of BPO issues BPO Within the day Punong Barangay
Incase BPO is issued by the Kagawad, it should be attested Barangay Kagawad
to by the Kagawad that the Punong Barangay is unavailable VAWC Officer
Total response time Within the day

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