COLLEGES OF ADVANCE TECHNOLOGY

AND MANAGEMENT OF THE PHILS. INC.

Provincial Rd. Saranay Dist. Guimba, Nueva Ecija
PRE - FINAL EXAMINATION
HOSPITALITY MANAGEMENT
S.Y 2024-2025

Name: ______Answer Key_________ Grade & Section _________________

TEST I: MULTIPLE CHOICES

Directions: Read each question carefully and select the best answer from the given options. Write your choice clearly on
the space provided before the number and do not leave any questions unanswered.

_______ 1. A small island nation relies heavily on tourism for its GDP. Due to a sudden pandemic, international travel
restrictions are implemented. What is the most likely immediate effect on the island's economy?
A. Increase in local business investments C. Surge in the development of new attractions
B. Significant drop in tourism revenue D. Stable economic growth due to domestic tourism
_______ 2. A hotel in a popular tourist destination has implemented eco-friendly practices, such as reducing plastic use
and energy consumption. What type of tourism trend does this reflect?
A. Cultural Tourism B. Adventure Tourism C. Sustainable Tourism D. Business Tourism
_______ 3. If a country promotes tourism to preserve its cultural heritage, but the influx of tourists causes
commercialization, how can the destination maintain authenticity?
A. By increasing ticket prices for tourist attractions C. By encouraging only domestic tourists
B. By limiting the number of visitors to heritage sites D. By building more hotels near cultural sites
_______ 4. During peak travel seasons, a resort must hire extra staff to manage the increased number of guests. What
challenge does this scenario highlight in the hospitality industry?
A. Technological adaptation C. Permanent staffing issues
B. Seasonal employment fluctuations D. Declining tourism revenue
_______ 5. A guest books a hotel room online and checks in using a mobile app without interacting with staff. What is the
primary advantage of this technological innovation?
A. Enhances the guest experience and operational efficiency C. Limits the guest's ability to make complaints
B. Reduces the need for room service D. Reduces costs by eliminating physical keys
_______ 6. A tourism board wants to attract more international tourists while promoting environmental conservation.
Which of the following strategies would best achieve this goal?
A. Building new luxury hotels near natural parks
B. Encouraging eco-friendly tour packages and responsible wildlife tourism
C. Expanding commercial retail stores at popular attractions
D. Offering tax incentives to tour operators
_______ 7. How does the travel and tourism industry contribute to the global economy?
A. By promoting only local businesses
B. By reducing international trade
C. Through GDP growth, employment, and foreign exchange earnings
D. Through offering discounts to international tourists
_______ 8. A traveler attends a conference in a new city and extends their stay to explore the local attractions. This is an
example of:
A. Cultural Tourism B. Adventure Tourism C. Business Tourism D. BLeisure Travel
_______ 9. What is one way the hospitality industry can cater to diverse cultural preferences?
A. By offering a standard menu to all guests B. By training staff in cross-cultural communication
C. By limiting bookings to only local tourists D. By charging extra fees for cultural experiences
_______ 10. What trend is shaping the travel industry with the use of technology such as VR tours and AI-powered
recommendations?
A. Adventure Travel B. Cultural Preservation C. Tech-Enhanced Travel D. Educational Tourism
_______ 11. A hotel wants to attract digital nomads. Which of the following amenities would be most effective?
A. Conference halls C. High-speed internet and co-working spaces
B. Daily housekeeping service D. Spa and fitness center
_______ 12. Which type of tourism focuses on learning new skills and gaining knowledge?
A. Educational Tourism B. Adventure Tourism C. Medical Tourism D. Leisure Tourism
_______ 13. After visiting a cultural heritage site, tourists complain that it felt too commercialized. What could have been
done to address this issue?
A. Install more souvenir shops
B. Reduce entry fees
C. Encourage mass tourism to the site
 D. Implement stricter visitor guidelines to preserve authenticity
_______ 14. A hotel manager receives feedback about slow service during breakfast. How should they address this
concern to improve the guest experience?
A. Ignore the feedback C. Evaluate staffing and streamline breakfast service
B. Apologize and offer a free meal D. Limit the breakfast menu options
_______ 15. When planning to visit a remote area, tourists often seek a unique experience away from crowded cities. This
is an example of:
A. Luxury Travel B. Off-the-Beaten-Path Travel C. Business Tourism D. Educational Tourism
_______ 16. Which of the following is a potential consequence for a country that relies heavily on tourism if there is a
sudden decline in global travel (e.g., due to a pandemic)?
A. Increase in foreign exchange earnings C. Decrease in job opportunities across multiple sectors
B. Diversification of the local economy D. Reduction in import tariffs
_______ 17. How can hospitality businesses maintain cultural authenticity while catering to international tourists?
A. By only offering traditional food options and avoiding any adaptations
B. By educating tourists about local customs and promoting respect for cultural practices
C. By excluding non-local businesses from the tourism sector
D. By focusing exclusively on popular global trends
_______ 18. What role does technology play in enhancing the guest experience in the hospitality industry?
A. It complicates the process of booking and checking in
B. It allows for more impersonal guest interactions
C. It provides personalized services and improves operational efficiency
D. It increases the need for traditional marketing methods
_______ 19. Why might over-reliance on tourism be considered an economic vulnerability for some developing
countries?
A. It leads to fluctuations in income due to seasonal and external factors
B. It creates long-term employment in a single sector
C. It encourages investment in agriculture and manufacturing
D. It reduces the need for infrastructure development
_______ 20. How can emerging destinations attract tourists without harming their natural and cultural heritage?
A. By allowing unrestricted access to all tourist sites
B. By imposing high taxes on all tourism activities
C. By prioritizing profit over conservation efforts
D. By implementing sustainable tourism practices and limiting visitor numbers to sensitive areas
_______ 21. Which type of tourism is primarily driven by the desire for leisure, recreation, and enjoyment?
A. Business Tourism B. Cultural Tourism C. Leisure Tourism D. Educational Tourism
_______ 22. Which of the following describes educational tourism?
A. Travel with the intent of learning and gaining new knowledge
B. Traveling to experience different cultures and traditions
C. Attending business conferences and corporate events
D. Engaging in leisure activities like beach vacations
_______ 23. How does sports tourism diff types of tourism?
A. It is focused on attending or participating in sporting events
B. It involves exploring the natural beauty of rural areas
C. It centers around educational and learning experiences
D. It is primarily about relaxation and leisure activities
_______ 24. Which of the following is a potential consequence for a country that relies heavily on tourism if there is a
sudden decline in global travel (e.g., due to a pandemic)?
A. Increase in foreign exchange earnings C. Decrease in job opportunities across multiple sectors
B. Diversification of the local economy D. Reduction in import tariffs
_______ 25. How can hospitality businesses maintain cultural authenticity while catering to international tourists?
A. By only offering traditional food options and avoiding any adaptations
B. By educating tourists about local customs and promoting respect for cultural practices
C. By excluding non-local businesses from the tourism sector
D. By focusing exclusively on popular global trends
_______ 26. What role does technology play in enhancing the guest experience in the hospitality industry?
A. It complicates the process of booking and checking in
B. It allows for more impersonal guest interactions
C. It increases the need for traditional marketing methods
D. It provides personalized services and improves operational efficiency
_______ 27. Why might over-reliance on tourism be considered an economic vulnerability for some developing
countries?
A. It encourages investment in agriculture and manufacturing
B. It creates long-term employment in a single sector
 C. It leads to fluctuations in income due to seasonal and external factors
D. It reduces the need for infrastructure development
_______ 28. How can emerging destinations attract tourists without harming their natural and cultural heritage?
A. By allowing unrestricted access to all tourist sites
B. By imposing high taxes on all tourism activities
C. By implementing sustainable tourism practices and limiting visitor numbers to sensitive areas
D. By prioritizing profit over conservation efforts
_______ 29. How does the travel and tourism industry contribute to economic diversification in developing countries?
A. By encouraging industrial manufacturing
B. By supporting agriculture as the main economic sector
C. By creating jobs across various sectors including hospitality, retail, and transportation
D. By promoting exclusive reliance on local goods
_______ 30. What is a potential risk for countries heavily dependent on tourism as a source of foreign exchange earnings?
A. Vulnerability to economic downturns and external shocks
B. Limited exposure to global markets
C. Increased focus on technological advancements
D. Decrease in infrastructure development
 COLLEGES OF ADVANCE TECHNOLOGY
AND MANAGEMENT OF THE PHILS. INC.
Provincial Rd. Saranay Dist. Guimba, Nueva Ecija
PRE - FINAL EXAMINATION
HOSPITALITY MANAGEMENT
S.Y 2024-2025

Name: _______________________________ Grade & Section _________________

TEST I: MULTIPLE CHOICES

Directions: Read each question carefully and select the best answer from the given options. Write your choice clearly on
the space provided before the number and do not leave any questions unanswered.

_______ 1. A small island nation relies heavily on tourism for its GDP. Due to a sudden pandemic, international travel
restrictions are implemented. What is the most likely immediate effect on the island's economy?
A. Increase in local business investments C. Surge in the development of new attractions
B. Significant drop in tourism revenue D. Stable economic growth due to domestic tourism
_______ 2. A hotel in a popular tourist destination has implemented eco-friendly practices, such as reducing plastic use
and energy consumption. What type of tourism trend does this reflect?
A. Cultural Tourism B. Adventure Tourism C. Sustainable Tourism D. Business Tourism
_______ 3. If a country promotes tourism to preserve its cultural heritage, but the influx of tourists causes
commercialization, how can the destination maintain authenticity?
A. By increasing ticket prices for tourist attractions C. By encouraging only domestic tourists
B. By limiting the number of visitors to heritage sites D. By building more hotels near cultural sites
_______ 4. During peak travel seasons, a resort must hire extra staff to manage the increased number of guests. What
challenge does this scenario highlight in the hospitality industry?
A. Technological adaptation C. Permanent staffing issues
B. Seasonal employment fluctuations D. Declining tourism revenue
_______ 5. A guest books a hotel room online and checks in using a mobile app without interacting with staff. What is the
primary advantage of this technological innovation?
A. Enhances the guest experience and operational efficiency C. Limits the guest's ability to make complaints
B. Reduces the need for room service D. Reduces costs by eliminating physical keys
_______ 6. A tourism board wants to attract more international tourists while promoting environmental conservation.
Which of the following strategies would best achieve this goal?
A. Building new luxury hotels near natural parks
B. Encouraging eco-friendly tour packages and responsible wildlife tourism
C. Expanding commercial retail stores at popular attractions
D. Offering tax incentives to tour operators
_______ 7. How does the travel and tourism industry contribute to the global economy?
A. By promoting only local businesses
B. By reducing international trade
C. Through GDP growth, employment, and foreign exchange earnings
D. Through offering discounts to international tourists
_______ 8. A traveler attends a conference in a new city and extends their stay to explore the local attractions. This is an
example of:
A. Cultural Tourism B. Adventure Tourism C. Business Tourism D. BLeisure Travel
_______ 9. What is one way the hospitality industry can cater to diverse cultural preferences?
A. By offering a standard menu to all guests B. By training staff in cross-cultural communication
C. By limiting bookings to only local tourists D. By charging extra fees for cultural experiences
_______ 10. What trend is shaping the travel industry with the use of technology such as VR tours and AI-powered
recommendations?
A. Adventure Travel B. Cultural Preservation C. Tech-Enhanced Travel D. Educational Tourism
_______ 11. A hotel wants to attract digital nomads. Which of the following amenities would be most effective?
A. Conference halls C. High-speed internet and co-working spaces
B. Daily housekeeping service D. Spa and fitness center
_______ 12. Which type of tourism focuses on learning new skills and gaining knowledge?
A. Educational Tourism B. Adventure Tourism C. Medical Tourism D. Leisure Tourism
_______ 13. After visiting a cultural heritage site, tourists complain that it felt too commercialized. What could have been
done to address this issue?
A. Install more souvenir shops
B. Reduce entry fees
C. Encourage mass tourism to the site
 D. Implement stricter visitor guidelines to preserve authenticity
_______ 14. A hotel manager receives feedback about slow service during breakfast. How should they address this
concern to improve the guest experience?
A. Ignore the feedback C. Evaluate staffing and streamline breakfast service
B. Apologize and offer a free meal D. Limit the breakfast menu options
_______ 15. When planning to visit a remote area, tourists often seek a unique experience away from crowded cities. This
is an example of:
A. Luxury Travel B. Off-the-Beaten-Path Travel C. Business Tourism D. Educational Tourism
_______ 16. Which of the following is a potential consequence for a country that relies heavily on tourism if there is a
sudden decline in global travel (e.g., due to a pandemic)?
A. Increase in foreign exchange earnings C. Decrease in job opportunities across multiple sectors
B. Diversification of the local economy D. Reduction in import tariffs
_______ 17. How can hospitality businesses maintain cultural authenticity while catering to international tourists?
A. By only offering traditional food options and avoiding any adaptations
B. By educating tourists about local customs and promoting respect for cultural practices
C. By excluding non-local businesses from the tourism sector
D. By focusing exclusively on popular global trends
_______ 18. What role does technology play in enhancing the guest experience in the hospitality industry?
A. It complicates the process of booking and checking in
B. It allows for more impersonal guest interactions
C. It provides personalized services and improves operational efficiency
D. It increases the need for traditional marketing methods
_______ 19. Why might over-reliance on tourism be considered an economic vulnerability for some developing
countries?
A. It leads to fluctuations in income due to seasonal and external factors
B. It creates long-term employment in a single sector
C. It encourages investment in agriculture and manufacturing
D. It reduces the need for infrastructure development
_______ 20. How can emerging destinations attract tourists without harming their natural and cultural heritage?
A. By allowing unrestricted access to all tourist sites
B. By imposing high taxes on all tourism activities
C. By prioritizing profit over conservation efforts
D. By implementing sustainable tourism practices and limiting visitor numbers to sensitive areas
_______ 21. Which type of tourism is primarily driven by the desire for leisure, recreation, and enjoyment?
A. Business Tourism B. Cultural Tourism C. Leisure Tourism D. Educational Tourism
_______ 22. Which of the following describes educational tourism?
A. Travel with the intent of learning and gaining new knowledge
B. Traveling to experience different cultures and traditions
C. Attending business conferences and corporate events
D. Engaging in leisure activities like beach vacations
_______ 23. How does sports tourism diff types of tourism?
A. It is focused on attending or participating in sporting events
B. It involves exploring the natural beauty of rural areas
C. It centers around educational and learning experiences
D. It is primarily about relaxation and leisure activities
_______ 24. Which of the following is a potential consequence for a country that relies heavily on tourism if there is a
sudden decline in global travel (e.g., due to a pandemic)?
A. Increase in foreign exchange earnings C. Decrease in job opportunities across multiple sectors
B. Diversification of the local economy D. Reduction in import tariffs
_______ 25. How can hospitality businesses maintain cultural authenticity while catering to international tourists?
A. By only offering traditional food options and avoiding any adaptations
B. By educating tourists about local customs and promoting respect for cultural practices
C. By excluding non-local businesses from the tourism sector
D. By focusing exclusively on popular global trends
_______ 26. What role does technology play in enhancing the guest experience in the hospitality industry?
A. It complicates the process of booking and checking in
B. It allows for more impersonal guest interactions
C. It increases the need for traditional marketing methods
D. It provides personalized services and improves operational efficiency
_______ 27. Why might over-reliance on tourism be considered an economic vulnerability for some developing
countries?
A. It encourages investment in agriculture and manufacturing
B. It creates long-term employment in a single sector
 C. It leads to fluctuations in income due to seasonal and external factors
D. It reduces the need for infrastructure development
_______ 28. How can emerging destinations attract tourists without harming their natural and cultural heritage?
A. By allowing unrestricted access to all tourist sites
B. By imposing high taxes on all tourism activities
C. By implementing sustainable tourism practices and limiting visitor numbers to sensitive areas
D. By prioritizing profit over conservation efforts
_______ 29. How does the travel and tourism industry contribute to economic diversification in developing countries?
A. By encouraging industrial manufacturing
B. By supporting agriculture as the main economic sector
C. By creating jobs across various sectors including hospitality, retail, and transportation
D. By promoting exclusive reliance on local goods
_______ 30. What is a potential risk for countries heavily dependent on tourism as a source of foreign exchange earnings?
A. Vulnerability to economic downturns and external shocks
B. Limited exposure to global markets
C. Increased focus on technological advancements
D. Decrease in infrastructure development

TEST III. EVENT ANALYSIS

Directions: Please read each scenario carefully and write a well-structured essay for each question. Your response should
be clear, concise, and directly address the scenario. Put your answer at the back of this paper.

31. – 35. Scenario: A luxury hotel chain plans to expand its operations to a rural region known for its cultural heritage.
The company aims to attract tourists without disrupting local traditions.
Question: What steps can hospitality management take to make sure that expanding into rural areas does not harm local
culture? Explain why it is important to keep local traditions and culture authentic while offering modern hospitality
services.

36. – 40. Scenario: A major city has recently hosted a large international sporting event, bringing thousands of tourists
from around the world. Local businesses saw a boost in sales, but there were also logistical challenges and cultural
misunderstandings.
Question: What plans can tourism organizers make to get ready for large international events? Explain how they can
promote positive cultural exchanges while reducing problems with logistics.

41. – 45. Scenario: Imagine you are a manager of a hotel in a popular tourist destination that is currently recovering
from the economic impact of a global pandemic. You have been tasked to develop strategies to attract both domestic and
international tourists back to your establishment.
Question: What steps would you take to attract tourists to your hotel, considering the latest trends in the travel and
tourism industry? How would you make sure your hotel is safe and welcoming for guests, especially after the pandemic?

46. – 50. Scenario: Your travel agency is planning to expand its services to cater to the rising trend of ‘Bleisure’ (business
+ leisure) travel. This trend involves business travelers extending their trips for leisure purposes.
Question: What important features
and services should your travel
agency offer to attract 'Bleisure'
travelers (those who mix business
and leisure trips)? How would you
promote these services to appeal
to this growing group of tourists?
 Prepared by: Reviewed and approved by:

LOU MIMAR C. GARCILLANO, LPT ALORA G. CORPUZ, Ed.D.

Instructor School Director

COLLEGES OF ADVANCE TECHNOLOGY

AND MANAGEMENT OF THE PHILS. INC.
Provincial Rd. Saranay Dist. Guimba, Nueva Ecija
PRE - FINAL EXAMINATION
HOSPITALITY MANAGEMENT
S.Y 2024-2025

Name: _______________________________ Grade & Section _________________

TEST I: MULTIPLE CHOICES

Directions: Read each question carefully and select the best answer from the given options. Write your choice clearly on
the space provided before the number and do not leave any questions unanswered.

_______ 1. A small island nation relies heavily on tourism for its GDP. Due to a sudden pandemic, international travel
restrictions are implemented. What is the most likely immediate effect on the island's economy?
A. Increase in local business investments C. Surge in the development of new attractions
B. Significant drop in tourism revenue D. Stable economic growth due to domestic tourism
_______ 2. A hotel in a popular tourist destination has implemented eco-friendly practices, such as reducing plastic use
and energy consumption. What type of tourism trend does this reflect?
A. Cultural Tourism B. Adventure Tourism C. Sustainable Tourism D. Business Tourism
_______ 3. If a country promotes tourism to preserve its cultural heritage, but the influx of tourists causes
commercialization, how can the destination maintain authenticity?
A. By increasing ticket prices for tourist attractions C. By encouraging only domestic tourists
B. By limiting the number of visitors to heritage sites D. By building more hotels near cultural sites
_______ 4. During peak travel seasons, a resort must hire extra staff to manage the increased number of guests. What
challenge does this scenario highlight in the hospitality industry?
A. Technological adaptation C. Permanent staffing issues
B. Seasonal employment fluctuations D. Declining tourism revenue
_______ 5. A guest books a hotel room online and checks in using a mobile app without interacting with staff. What is the
primary advantage of this technological innovation?
A. Enhances the guest experience and operational efficiency C. Limits the guest's ability to make complaints
B. Reduces the need for room service D. Reduces costs by eliminating physical keys
_______ 6. A tourism board wants to attract more international tourists while promoting environmental conservation.
Which of the following strategies would best achieve this goal?
A. Building new luxury hotels near natural parks
B. Encouraging eco-friendly tour packages and responsible wildlife tourism
C. Expanding commercial retail stores at popular attractions
D. Offering tax incentives to tour operators
_______ 7. How does the travel and tourism industry contribute to the global economy?
A. By promoting only local businesses
B. By reducing international trade
C. Through GDP growth, employment, and foreign exchange earnings
D. Through offering discounts to international tourists
_______ 8. A traveler attends a conference in a new city and extends their stay to explore the local attractions. This is an
example of:
A. Cultural Tourism B. Adventure Tourism C. Business Tourism D. BLeisure Travel
_______ 9. What is one way the hospitality industry can cater to diverse cultural preferences?
A. By offering a standard menu to all guests B. By training staff in cross-cultural communication
C. By limiting bookings to only local tourists D. By charging extra fees for cultural experiences
_______ 10. What trend is shaping the travel industry with the use of technology such as VR tours and AI-powered
recommendations?
A. Adventure Travel B. Cultural Preservation C. Tech-Enhanced Travel D. Educational Tourism
_______ 11. A hotel wants to attract digital nomads. Which of the following amenities would be most effective?
A. Conference halls C. High-speed internet and co-working spaces
 B. Daily housekeeping service D. Spa and fitness center
_______ 12. Which type of tourism focuses on learning new skills and gaining knowledge?
A. Educational Tourism B. Adventure Tourism C. Medical Tourism D. Leisure Tourism
_______ 13. After visiting a cultural heritage site, tourists complain that it felt too commercialized. What could have been
done to address this issue?
A. Install more souvenir shops
B. Reduce entry fees
C. Encourage mass tourism to the site
D. Implement stricter visitor guidelines to preserve authenticity
_______ 14. A hotel manager receives feedback about slow service during breakfast. How should they address this
concern to improve the guest experience?
A. Ignore the feedback C. Evaluate staffing and streamline breakfast service
B. Apologize and offer a free meal D. Limit the breakfast menu options
_______ 15. When planning to visit a remote area, tourists often seek a unique experience away from crowded cities. This
is an example of:
A. Luxury Travel B. Off-the-Beaten-Path Travel C. Business Tourism D. Educational Tourism
_______ 16. Which of the following is a potential consequence for a country that relies heavily on tourism if there is a
sudden decline in global travel (e.g., due to a pandemic)?
A. Increase in foreign exchange earnings C. Decrease in job opportunities across multiple sectors
B. Diversification of the local economy D. Reduction in import tariffs
_______ 17. How can hospitality businesses maintain cultural authenticity while catering to international tourists?
A. By only offering traditional food options and avoiding any adaptations
B. By educating tourists about local customs and promoting respect for cultural practices
C. By excluding non-local businesses from the tourism sector
D. By focusing exclusively on popular global trends
_______ 18. What role does technology play in enhancing the guest experience in the hospitality industry?
A. It complicates the process of booking and checking in
B. It allows for more impersonal guest interactions
C. It provides personalized services and improves operational efficiency
D. It increases the need for traditional marketing methods
_______ 19. Why might over-reliance on tourism be considered an economic vulnerability for some developing
countries?
A. It leads to fluctuations in income due to seasonal and external factors
B. It creates long-term employment in a single sector
C. It encourages investment in agriculture and manufacturing
D. It reduces the need for infrastructure development
_______ 20. How can emerging destinations attract tourists without harming their natural and cultural heritage?
A. By allowing unrestricted access to all tourist sites
B. By imposing high taxes on all tourism activities
C. By prioritizing profit over conservation efforts
D. By implementing sustainable tourism practices and limiting visitor numbers to sensitive areas
_______ 21. Which type of tourism is primarily driven by the desire for leisure, recreation, and enjoyment?
A. Business Tourism B. Cultural Tourism C. Leisure Tourism D. Educational Tourism
_______ 22. Which of the following describes educational tourism?
A. Travel with the intent of learning and gaining new knowledge
B. Traveling to experience different cultures and traditions
C. Attending business conferences and corporate events
D. Engaging in leisure activities like beach vacations
_______ 23. How does sports tourism diff types of tourism?
A. It is focused on attending or participating in sporting events
B. It involves exploring the natural beauty of rural areas
C. It centers around educational and learning experiences
D. It is primarily about relaxation and leisure activities
_______ 24. Which of the following is a potential consequence for a country that relies heavily on tourism if there is a
sudden decline in global travel (e.g., due to a pandemic)?
A. Increase in foreign exchange earnings C. Decrease in job opportunities across multiple sectors
B. Diversification of the local economy D. Reduction in import tariffs
_______ 25. How can hospitality businesses maintain cultural authenticity while catering to international tourists?
A. By only offering traditional food options and avoiding any adaptations
B. By educating tourists about local customs and promoting respect for cultural practices
C. By excluding non-local businesses from the tourism sector
D. By focusing exclusively on popular global trends
_______ 26. What role does technology play in enhancing the guest experience in the hospitality industry?
 A. It complicates the process of booking and checking in
B. It allows for more impersonal guest interactions
C. It increases the need for traditional marketing methods
D. It provides personalized services and improves operational efficiency
_______ 27. Why might over-reliance on tourism be considered an economic vulnerability for some developing
countries?
A. It encourages investment in agriculture and manufacturing
B. It creates long-term employment in a single sector
C. It leads to fluctuations in income due to seasonal and external factors
D. It reduces the need for infrastructure development
_______ 28. How can emerging destinations attract tourists without harming their natural and cultural heritage?
A. By allowing unrestricted access to all tourist sites
B. By imposing high taxes on all tourism activities
C. By implementing sustainable tourism practices and limiting visitor numbers to sensitive areas
D. By prioritizing profit over conservation efforts
_______ 29. How does the travel and tourism industry contribute to economic diversification in developing countries?
A. By encouraging industrial manufacturing
B. By supporting agriculture as the main economic sector
C. By creating jobs across various sectors including hospitality, retail, and transportation
D. By promoting exclusive reliance on local goods
_______ 30. What is a potential risk for countries heavily dependent on tourism as a source of foreign exchange earnings?
A. Vulnerability to economic downturns and external shocks
B. Limited exposure to global markets
C. Increased focus on technological advancements
D. Decrease in infrastructure development

TEST III. EVENT ANALYSIS

Directions: Please read each scenario carefully and write a well-structured essay for each question. Your response should
be clear, concise, and directly address the scenario. Put your answer at the back of this paper.

31. – 35. Scenario: A luxury hotel chain plans to expand its operations to a rural region known for its cultural heritage.
The company aims to attract tourists without disrupting local traditions.
Question: What steps can hospitality management take to make sure that expanding into rural areas does not harm local
culture? Explain why it is important to keep local traditions and culture authentic while offering modern hospitality
services.

36. – 40. Scenario: A major city has recently hosted a large international sporting event, bringing thousands of tourists
from around the world. Local businesses saw a boost in sales, but there were also logistical challenges and cultural
misunderstandings.
Question: What plans can tourism organizers make to get ready for large international events? Explain how they can
promote positive cultural exchanges while reducing problems with logistics.

41. – 45. Scenario: Imagine you are a manager of a hotel in a popular tourist destination that is currently recovering
from the economic impact of a global pandemic. You have been tasked to develop strategies to attract both domestic and
international tourists back to your establishment.
Question: What steps would you take to attract tourists to your hotel, considering the latest trends in the travel and
tourism industry? How would you make sure your hotel is safe and welcoming for guests, especially after the pandemic?

46. – 50. Scenario: Your travel agency is planning to expand its services to cater to the rising trend of ‘Bleisure’ (business
+ leisure) travel. This trend involves business travelers extending their trips for leisure purposes.
Question: What important features and services should your travel agency offer to attract 'Bleisure' travelers (those who
mix business and leisure trips)? How would you promote these services to appeal to this growing group of tourists?