Tourism Nov 2023 Question Paper
Tourism Nov 2023 Question Paper
Tourism Nov 2023 Question Paper
GRADE 12
DATE NOVEMBER 2023
SUBJECT TOURISM
PAPER 1
MARK TOTAL 200
DURATION (HOURS) 3
NUMBER OF PAGES 27
NSC NOVEMBER: TOURISM I 2023
4. Number the answers according to the numbering system used in this paper.
8. The table below is a guide to help you allocate your time according to each
section.
TIME
SECTION TOPIC MARKS
(minutes)
180
TOTAL: 200
minutes
QUESTION 1
1.1 Four options are provided as possible answers to the following questions.
Choose the answer and write only the letter (A‒D) next to the question number
(1.1.1‒1.1.20) in the ANSWER BOOK, for example 1.1.21 D.
1.1.1 The 2022 FIFA Soccer World Cup was hosted by:
A. France
B. Qatar
C. Russia
D. England
A. Equator
B. Greenwich meridian
C. Tropic of Capricorn
D. International date line
1.1.3 Big Ben (Elizabeth tower) forms part of this building in London, England:
A. St Paul’s cathedral
B. Piccadilly circus
C. Westminster Palace
D. Tower of London
1.1.4 The province in South Africa that receives the least amount of international
and domestic tourists:
A. Northern Cape
B. Gauteng
C. Western Cape
D. Mpumalanga
1.1.5 One of the top reasons for international tourists to visit South Africa:
1.1.6 The country that use the money that is depicted in the illustration:
A. Ireland
B. Scotland
C. France
D. Australia
1.1.8 An Archaeological site like the Hominid fossil site of South Africa entails:
A. 30 minute
B. 45 minute
C. 1½ hour
D. 1 hour
A. BRICS Summit
B. World Economic Forum
C. International Aids Conference
D. G20 Summit
A. Malaria vaccination
B. Yellow fever vaccination
C. Tetanus vaccination
D. Rabies vaccination
A. Spain
B. France
C. Portugal
D. Italy
A. UNESCO
B. TBCSA
C. NDT
D. SA Tourism
A. Brexit
B. Load shedding
C. Covid-19
D. G7 summit
1.1.15 Identify the principal of the FTT (Fair Trade Tourism) organization:
A. Chasing profit
B. Monopoly
C. Sustainability
D. Low interest rates
1.1.16 A mixed World Heritage site gets its status because of:
1.1.17 An aspect which is set out in the Code of Conduct for employers:
A.
B.
C.
D.
A. Shop looting
B. Covid-19 pandemic
C. Train accident
D. World recession
A. Mpumalanga
B. North West
C. Limpopo
D. Free state
(20 x 1) [20]
1.2 Choose the description from COLUMN B that matches the picture in
COLUMN A. Write only the letter (A‒F) next to the number (1.2.1‒1.2.5) in the
ANSWER BOOK, for example 1.2.6 A
COLUMN A COLUMN B
1.2.1 A Cash as an acceptable
payment method. Use
especially for payments of
small amounts
1.3 Choose the correct word in brackets. Write only the word next to the question
number (1.4.1‒1.4.5) in the ANSWER BOOK, for example 1.3.6 Provincial
Authority
1.3.3 The (Department of Home Affairs / Embassy’s) will issue passports for
their citizens.
1.3.4 The (WHO / PRASA) is responsible for preventing the spread of diseases
worldwide.
1.3.5 The (ITB / Indaba), annually hosted by Germany, is the biggest Tourism
Trade show in the world.
(5 x 1) [5]
1.4 Choose the correct word. Write only the event next to the question
Number (1.4.1 – 1.4.5) in your answer book. e.g. 1.4.6 G7 Summit
1.4.2 The most famous tennis tournament, annually hosted by London, England.
.
1.4.3 The biggest bicycle race in the world.
1.4.5 The Climate change summit which world leaders attend each year.
(5 x 1) [5]
1.5 Study the pictures of items a person wants to take through customs.
Indicate at each one whether he/she should go through the red or the
green channel. Write only RED or GREEN next to the question number
in your answer book.
1.5.1 1.5.2
50ml
1.5.3 1.5.4
750 ml
1.5.5
(5 x 1) [5]
TOTAL SECTION A: 40
QUESTION 2
Study the time zone map, read the information and answer the questions.
https://en.wikipedia.org/wiki/Death_and_state_funeral_of_Elizabeth_II#State_funeral
2.1 Name the FOUR countries which is part of the United Kingdom, over which
Queen Elizabeth II reigned. (4)
2.2
Pres. Cyril Ramaphosa was one of the world
leaders invited to the Queen’s funeral.
Advise him on his travels to the United
Kingdom by answering the following
question.
2.2.1 His flight departed on 18 September 2022, at 19:00 from Pretoria Air force
base to London. The duration of the flight was 10 hours. Calculate the
time and date when he would have arrived in London.
The United Kingdom use daylight savings time from 27 March until 30
October 2022. (5)
2.3 Mr Botha and his wife also travelled to the United Kingdom for the funeral.
They were part of the crowds who watched the procession through London.
Advise them by answering the following questions.
2.3.2 Give FOUR safety measures on how they can be save on the streets amid
the big amount of people watching the procession. (4)
2.3.3 Mr Botha and his wife want to visit a few icons of London, from 20 – 22
September while they are there. Name THREE icons that they can visit. (3)
2.3.4 Give FOUR aspects of an itinerary like the one Mr Botha and his wife will
use in London. (4)
2.3.5 Suggest if Mr Botha and his wife will suffer from jetlag or jet fatigue.
Motivate your answer. (2)
[30]
QUESTION 3
3.1 Compile a travel budget for Mr Botha and his wife, who visited London from
18 – 22 September.
They budgeted as follows:
• R1 400 pppn at the Britannia International Hotel
• R400 per day for public transport including both of them
• R9 250 pp for return flight tickets.
Draw the table below in your answer book, then complete it.
3.2 Study the foreign exchange table below, then answer the questions.
❖ Show all your calculations
❖ Round off your answer to decimal places.
3.2.1 Calculate the costs for ONE night at the Britannia International Hotel
in the currency of England. (3)
3.2.2 At Mr and Mrs Botha’s return to OR Tambo airport, they still had
£300 in bank notes. Calculate the amount in Rand that they will
receive when they exchange it at the Exchange Kiosk. (3)
3.3 Compared to other countries, South Africa’s currency is not very strong.
Discuss in a paragraph the impact of the Rand value on INCOMMING
tourists when:
• The Rand is weak.
• The Rand is strong. (2)
(2)
[20]
TOTAL SECTION B: 50
QUESTION 4
4.1.1 4.1.2
4.1.3 4.1.4
(4 x 3) = [12]
4.2 Read the article about another very historical destination below, then answer
the questions.
During World War II (1939-45), more than 1 million people, by some accounts,
lost their lives at Auschwitz. In January 1945, with the Soviet army
approaching, Nazi officials ordered the camp abandoned and sent an
estimated 60,000 prisoners on a forced march to other locations. When the
Soviets entered Auschwitz, they found thousands of skinny prisoners and
piles of corpses left behind.
https://www.history.com/topics/world-war-ii/auschwitz
4.2.2 Give TWO types of tourist that will be interested to visit Auschwitz today. (2)
[5]
4.3.2 Identify the country where this activity is still practised. (1)
[8]
QUESTION 5
5.1.1 5.1.2
5.1.3 5.1.4
5.1.5 5.1.6
5.1.7 5.1.8
Rich, diverse
landscape inhabited Testimony of an old
by the Nama people civilization and language
shows an important like the Xam and Khomani.
time in the world
history.
(8 x 1) [8]
The iSimangaliso Wetland Park was listed as South Africa’s first World
Heritage Site in December 1999 in recognition of its magnificent natural
beauty and sustainable values.
Since 1 August 2019, the iSimangaliso Wetland Park expanded a lot, with the
result that the park is now South Africa’s second largest protected area after
the Kruger National park.
The Park contains of three major lake systems, eight ecosystems, 700-year-
old fishing traditions, most of South Africa’s remaining swamp forests, Africa’s
largest river waterway system, 530 bird species and 25,000-year-old coastal
dunes – among the highest in the world. The name iSimangaliso means
miracle and wonder, which describes this unique place.
Come and experience the diverse experiences in the 10 Jewels that make up
the iSimangaliso Wetland Park. Enjoy the endless beaches, view game on
self-guided or guided trails. See the amazing coral reefs and colourful
underwater life whilst diving or snorkelling or go on adventures ranging from
kayak trips to horse rides.
https://www.isimangaliso.com/index.php?option=com_content&view=article&id=187&Itemid=1960&lang=en
5.2.1 Give the name of the province where iSimangaliso Wetland Park is located. (1)
5.2.2 Give THREE types of tourists that will be interested to visit iSimangaliso
Wetland Park. (3)
5.2.3 Describe the value of the iSimangaliso Wetland park to the province given
in Question 5.2.1 by giving TWO advantages. (2)
5.2.4 Suggest TWO ideas how the local community can benefit because of
iSimangaliso Wetland park. (2)
5.2.5 Write a paragraph where you discuss TWO factors that contributes to the
success of an attraction. Name the factor and describe how it can apply to
iSimangaliso Wetland Park, to ensure it will be successful.
(4)
(2 x 2) [12]
QUESTION 6
6.1.2 Give the name of the city where this particular travel show is held annually. (1)
[5]
TOTAL SECTION C: 50
QUESTION 7
Knowledgeable
Communication Skills
Time
Management
Interpersonal Skills
Work
Ethic
Appearance
7.1.1 Identify the characteristic that contributes the most to a professional image. (1)
7.1.2 Explain what the characteristic given in Question 7.1.1 entails. (2)
7.1.3 Use the information in the infographic and advise a person by compiling a
list of what MUST be done, to have a successful interview. Give FOUR
interview rules. (4)
7.1.6 Advise a new employer about his/her rights according to the Basic
Employment Act, by answering the questions below:
a) Hours allowed to work per week (1)
b) Payment during public holidays and Sundays, if the employer
ususally works on Sundays. (1)
c) Number of days annual leave that can be taken. (1)
[15]
QUESTION 8
Located on the coast at Kenton on Sea in the Eastern Cape province of South
Africa, the malaria-free Sibuya Game Reserve and Tented Camps is South
Africa’s only game reserve that can be reached only by boat.
A few of the countless ways that Sibuya maintains its low-impact, sustainable
tourism reputation as a Big-5 safari attraction includes:
8.1.2 Draw the table below in your answer book. Complete it by filling in the ways
in which Sibuya strives for sustainability. Organise every way under the
headings Economic, Social and Environment (the three pillars of
sustainability). The marks in every column will give you an indication of how
many ways you must write under each pillar.
8.1.3 Identify how Sibuya applies their Corporate Social Investment (CSI). (2)
[15]
TOTAL SECTION D: 30
QUESTION 9
Although the war is taking its toll globally, it has mostly affected Europe’s
tourism sector, leading to a loss of Russian and Ukrainian tourists, restrictions
on airlines and use of airspace, higher food and fuel costs, and a big hit to
traveller confidence and disposable incomes.
https://guardian.ng/saturday-magazine/how-ukraine-russia-war-is-affecting-global-tourism/
9.1.2 Explain in your own words the meaning of ‘humanitarian tragedy’. (1)
9.1.3 Discuss TWO impacts which this war has on the tourist sectors of these
countries. (4)
[8]
9.2.1 Identify the continent where this World event is taking place. (1)
9.2.2 Give TWO requirements for this event to qualify as `n World Event. (2)
9.2.3 Discuss TWO advantages for the countries’ economy when hosting this
event. (2)
9.2.4 Explain the impact on the natural environment when hosting a big World
Event like the one in the picture. (2)
[7]
https://www.statista.com/statistics/1270650/number-of-tourists-in-south-africa
9.3.1 Identify if the countries in the graph are part of South Africa’s land or air
markets.
Motivate your answer. (2)
9.3.2 If there was a total of 2.3 million tourists that visited South Africa in 2022,
calculate the USA marketshare as a percentage of the total.
Round off you answer to the FIRST decimal. (2)
9.3.3 Give a reason why you think Russia, according to the graph, was the
country with the least visitors that came to South Africa. (1)
[5]
QUESTION 10
A B
10.1.1 Compare the two levels of client service depicted in the picture. (2)
10.1.3 Give THREE methods that can be used to get feedback from customers
regarding service. (3)
10.1.4 Discuss THREE advantages for an establishment which provide service like
Person A experienced. (3)
[10]
TOTAL SECTION E: 30