Travel Assignment

Learner Name Rohit shivkumar gupta

Course Title The Air travel industry
Assessor Name M/s dipti amin
I.V. Name M/s meenakshi gajbhaiya
Unit No. & Title Unit:5, Air Travel management
Outcome Numbers & UNIT5
Statements LO1-Examine the functions of international travel organizations
within the airline industry.

LO2- Demonstrate knowledge of aviation geography and

associated terminology.

LO3- Examine documents and regulations used in air travel.

LO4- Explore the options available when planning an itinerary and

making a booking.

Issue Date 26/4/2024 Submission Date 10/5/2024

Learner’s Declaration

I confirm, the contents of the final assignment submitted, is based on personal research and
analysis.
Learner Name Date
Rohit shivkumar gupta

C4.A4/9
 Instruction Your assignment will not be accepted if it does not contain the list of
source details of the text material referred to and the details of the
people contacted in accomplishing this project and the tasks attached.

Purpose & Aims

● Explain the functions and responsibilities of travel organisations

● Evaluate the importance of international aviation conventions.

● Demonstrate knowledge of the geography of the aviation industry

● Use appropriate terminology associated with the aviation

industry.
● Identify the main documents required by passengers

● Investigate different uses of the Travel Information Manual.

● Explain the planning process for an air travel itinerary

● Using timetables and tariffs produce a detailed itinerary and

tickets for a minimum five day tour.

You are working in an Air travel organization like a Travel agency or a

Background Tour Operating company as a counter staff.

Guidelines: Students to attempt the below questions for getting PASS/ MERIT/ DISTINCTION
1. Write your responses in the space provided below the questions
2. Review your answers before submitting the Assignment

TIMELINE: You can take up to One week to submit the Assignments

Question. 1. A customer walks-in: he/she wants to go out on a tour with family. Plan the trip
according to the passenger’s necessities:
A) You are required to write about any 2 countries, travelling to two respective cities
in each of them. The choice of Countries/cities should have some history and tourist
attractions.
*Note: Minimum 2 and maximum 6 destinations in each city. (PASS)

B) Each country has its own travel set of laws: be explicit in explaining how to
reach that country along with the customs, currency, and the airport tax
regulation policy (if required). (PASS)
C)Prepare itinerary for the client. Itinerary prepared for the client should have
Day to Day itinerary for the passenger with a return journey planned from the
home country. (PASS)
 Answer:COUNTRY 1 – MAXICO
CAPITAL - maxico city
CONTINENT - north america
CURRENCY - maxican peso
BEST TIME TO VISIT – The best
time to visit Mexico is during the
dry season between December and April, when there is virtually
no rain. The coolest months are between December and
February, although temperatures can still reach averages of
28°C during the dry season. The wet season begins in the south
in May and lasts until October.
TOURIST VISA REQUIREMENT –

Original Passport with at least 6 months validity and minimum 3 blank pages + all old
passports if any
2 Scanned recent colour photograph. (Photo Specification);
Visa Application forms: completed and signed
Personal Covering letter: explaining purpose of travel to the country
Original Bank Statement: stamped & updated for last 3 months with bank seal
Air tickets: proof of return flight tickets from and back to your home country
Hotel reservation: proof of accommodation for your entire stay
Travel Itinerary: day-wise plan outlining all elements of theAnswer

CUSTOMS REGULATIONS

Import regulations:

Free import

1. (only for persons over 18 years of age:) 200 cigarettes or 50 cigars or 200 grams of pipe
tobacco;

2. (only for persons over 18 years of age:) 3 liters of wine or liquor (alcoholic beverages);

3. a reasonable quantity of perfume, eau-de-cologne and lotions for personal use;

4. a photo or movie or video camera. One additional camera for passengers residing outside
Mexico;

5. 12 rolls of film or video cassettes;

6. goods up to USD 500.-.

Arms and Ammunition regulations:

Firearms and ammunition require import permit and declaration form, to be obtained from
Secretaria de la Defensa Nacional ("Secretary of the National Defense"), Estado Mayor 6a.
Seccion, Lomas de Sotelo, Mexico D.F.. Airlines must inform (in writing) the customs authorities,
at least 24 hours in advance. Further information can be found at: http://www.sedena.gob.mx/.

Wild Fauna and Flora:

The import of certain endangered species of plant, live animals and their products is prohibited
or restricted under CITES.

For further details please refer to CITES: www.cites.org.

Additional Information on regulations:

Prohibited:

- any uncanned foodstuff (e.g. pork) and derivatives.

Import of canned food is permitted, except for pork and derivatives. For full information
contact the nearest representation of Mexico.

- earth, plants, parts of them, flowers, fruits, seeds or materials of vegetable origin used as
containers, packing or in the manufacture of handicrafts.

It is allowed to import seeds and plants of varieties and species that are beneficial to the nation,
having first secured authorization from the Ministry of Agriculture.
Goods imported in addition to the categories above are dutiable, but exempt from import
license, if the total value of these additional goods is max. USD 500.- and the value of goods of
the same character (e.g. leather goods) included therein is max. USD 100.-. Excluded from these
additional goods are articles considered unnecessary luxury goods, e.g. ivory, cutglass,
porcelain, electrical appliances etc.

Export regulations:

Free export of tobacco products and alcoholic beverages. Prohibited: the export of
archaeological relics.

Crew members customs regulations:

- goods for personal use only;

- digital or written manuals and/or documents related to their job, including software;

- 1 laptop or notebook (or similar) and its accessories;

- 1 video camera and its accessories;

- 10 DVDs, 30 CDs and a storage device for any electronic equipment;

- books, magazines and other publications;

- 1 photo camera, 1 mobile phone (or similar), 1 electronic agenda and its accessories;

- 1 piece of luggage or any other items necessary for the transfer of baggage.
Merchandise not exceeding USD 150.- in value can be imported against payment of a global tax
of 16%.

Pets:

CATS & DOGS

Health certificate:

An international health certificate and a copy are required. The certificate must be issued or
endorsed at most 15 days before departure. It must be stamped and state that the pet is
healthy, free from infectious diseases and fit for travel.

- This does not apply to pets arriving from Canada and USA.

Rabies vaccination:

A rabies vaccination certificate and a copy are required for pets older than 3 months.

Special treatments:

Pets must be treated for external and internal parasites at most 6 months before departure.

Additional Information:

- Detailed information and forms can be found at https://tinyurl.com/c9pbch66 .

- For pets traveling frequently to Mexico, registration for the 'Pet Frequent Traveler Program
(PMVF)' is possible at https://tinyurl.com/bspztmch .

BIRDS

Import permits & licenses:

An import permit is required. The relevant documents must be submitted at most 14 days
before arrival to [email protected] , [email protected] and
[email protected] .

Health certificate:

An international health certificate is required. It must be issued at most 2 weeks before arrival
and state that:

- the country of origin of the pet is free from avian influenza and notifiable Newcastle disease;
and

- the pet has been isolated for 30 days before arrival; and

- the pet is clinically healthy and free of ectoparasites; and

- the pet is transported in new or appropriately sanitized containers.

Additional Information:

Detailed information and forms can be found https://tinyurl.com/c9pbch66 .

Baggage Clearance regulations:

All baggage in transit and connecting with a domestic flight must be cleared at the first port of
entry. Passengers will have to claim their baggage and proceed through customs for inspection.

Currency

Currency Import regulations:

Local currency (Mexican Peso-MXN) and foreign currencies: up to USD 10,000.- or equivalent in
freely convertible currencies. Higher amounts must be declared on arrival. Exchange into local
currency is only allowed at authorized banks.

Currency Export regulations:

Local currency (Mexican Peso-MXN) and foreign currencies: up to USD 10,000.- or equivalent in
freely convertible currencies. Higher amounts must have been declared on arrival.

Airport Tax

International Airport Departure Tax/Tourism Tax is levied on passengers departing from Mexico
on international flights, which differs per airport and ranges USD 18-29.- each.

Place of payment: airport of departure in Mexico (if not already included in ticket).

Exempt:

1. Children under 2 years of age;

2. Holders of a diplomatic passport (not applicable to nationals of Ecuador).

3. Transit passengers complying with the TWOV conditions;

4. Airline crew traveling on duty;

5. From Tourism Tax: nationals and residents of Mexico.

Learn all about regulations for your destination country. From airport tax to be paid on
departure, to importing pets, as well as rules on how much currency you may bring into and out
of a country.

Mexico

GO

NAMES OF THE 2 CITIES TO VISIT. Maxico city and guqdalupe

TOURIST PLACES TO VISIT IN CITY 1 : maxico city
1.vinos pijaan
2.casta de vines
3.jersey,s kid zoo park
4.ventana al man
5.L.A.VETTO
6.las nubes dodegas
TOURIST PLACES TO VISIT IN CITY 2 :
1.museo frida kablo
2.coyoacan
3.zocalo
4.museo del tempo mayor
5.chapultepec de bellas arts
6.palacia de bellas arts

COUNTRY 2 – canada
CAPITAL - ottawa
CONTINENT - north america
CURRENCY - canedian dollor
 BEST TIME TO VISIT – The
best time to visit Canada is from May
to September. The summer (June to August) sees the warmest
temperatures, but if you're looking to go off-peak, May and
September will likely be quieter and have mild weather - perfect
for exploring the Land of Maple Syrup.
TOURIST VISA REQUIREMENT –

Here is a list of Canada Visit Visa Requirements for Indians:

● Original Indian Passport:
You must possess a valid Indian passport with at least 6 months of validity after your intended date
of leaving Canada. To apply for Canada Visitor Visa, you also have to provide a copy of the passport
page with all your information like the passport number, date of issue and expiry and other personal
information.

● Visa Application Forms:

The Canada Visa application package has a list of all the forms you will need to complete and
submit. The travel agency will help you fill them.

● 3 Colour Photographs:
You must submit 3 colour photographs according to the Canada Visa Photograph Specifications. If
your photos do not adhere to the requirements set by the Canadian government, your Canada Visa
can be rejected.

● Covering Letter:
You must submit a cover letter stating all your personal details. The cover letter should also state
details regarding your purpose for travelling to Canada.

● Paid Canada Visa Fees:

To apply for Canada Visa you have to pay a Canada Visa price. Keep the visa payment fee receipt
and attach it to the application.

● Financial Proof:
It is important to provide proof of the fact that you will be able to support yourself and your family
members financially while staying in Canada.
You might have to submit financial proofs like:
● Original personal bank statements for the last 6 months
● Salary slips from the last 6 months (If employed)
 ● Shop Act / MOA /Deed (If selfemployed)
● Income Tax returns / Form 16 for the last 3 years
● Other financial documents like FD, NSC, PPF, Shares, Property papers
Depending on your location of Canada Visa Application you might also be asked for
some other proof of funds and finances.

● Original Leave Letter:

You must submit an original letter stating that your leave has been approved either by your
school/college/employer, whichever is applicable.

● Proof Of Clean Criminal Record:

You will have to prove that you have a clean criminal record. You can do this by submitting a police
clearance certificate from your home country.

● Proof Of Good Health:

Undertake a medical examination and submit proof of your good health and that you are eligible to
enter Canada.

● Proof You Will Return To Your Home Country:

To get your Canada Visitor Visa you must be able to convince your visa officer that after your visa
expires, you will leave Canada and return to your home country. To prove that you can submit proof
of employment, property and familial ties in your home country.

● Identity And Civil Status Documents:

Submit photocopies of documents like birth certificates, marriage certificates, divorce/ annulment
certificates, etc. along with your Canada Visa Application.

● Invitation Letter From Host Company:

If you are visiting Canada on a Canada Business Visa, you will have to show a letter of invitation
from the host company/ business in Canada. This letter will make you eligible to enter Canada on a
business visa.

These are some of the required documents for a Canada Visa Application. Apart from the ones
mentioned here, you may also be required to submit some additional documents depending on your
purpose of visit or your home countrY

CUSTOMS REGULATIONS
CUSTOMS REGULATIONS
Import regulations:
RESIDENTS
1. after a stay outside of Canada for less than 24 hours: no allowances apply; or
2. after a stay outside of Canada for at least 24 hours but less than 48 hours may import goods valued at not more than CAD 200.-, which
cannot include alcohol and tobacco products; or
3. after a stay outside of Canada for at least 48 hours but less than 7 days may import goods valued at not more than CAD 800.-, which must
accompany the passenger as hand or checked baggage and may include:
a. 50 cigars, 200 cigarettes, 200 tobacco sticks and 200 grams of manufactured tobacco , ;
b. 40 oz. (1.14 liters) of alcoholic beverages or 51 oz. (1.5 liters) of wine or 288 oz. (8.5 liters) of beer or ale ;
c. gifts up to a value of CAD 60.- (excluding tobacco products, alcoholic beverages and advertising matter) per recipient. Gifts for more
persons allowed if the value of each gift for each recipient does not exceed CAD 60.-; or
4. after a stay outside of Canada for at least 7 days (excluding day of departure) may import goods valued at not more than CAD 800.-,
which may accompany the passenger as hand or checked baggage or follow entry, except for alcohol and tobacco, into Canada (such as via
courier, mail or delivery agency) and may include the allowances listed in 3.a., b., and c. Goods to follow (not including alcoholic beverages
or tobacco) must be declared on the passenger's arrival.
NON-RESIDENTS:
1. 200 cigarettes, 50 cigars, 200 tobacco sticks and 200 grams of manufactured tobacco ;
2. 40 oz. (1.14 liters) of alcoholic beverages or 51 oz. (1.5 liters) of wine or 288 oz. (8.5 liters) of beer or ale ;
3. gifts up to a value of CAD 60.- (excluding tobacco products, alcoholic beverages and advertising matter) per recipient. Gifts for more
persons allowed if the value of each gift for each recipient does not exceed CAD 60.-.
FORMER RESIDENTS of Canada after a stay outside of Canada for 12 consecutive months or more: any articles owned and in possession
and used at least 6 months prior to their return to Canada. For more information contact nearest Canadian embassy or consulate.
Restrictions and duty on food products: Complex requirements, restrictions and limits apply when importing meat, eggs, dairy products, fresh
fruits, vegetables, and other foodstuffs that it is strongly advised not to bring such goods into Canada. Certain seeds, plants and plant parts
are subject to special import requirements. For more information, contact the CFIA Import Service Centres in Montreal, Toronto and
Vancouver or by consulting www.inspection.gc.ca.
The following meat and dairy products may be imported only from the U.S. and must be identified as products of the USA:
a. 24 eggs;
b. CAD 20.- worth of dairy products;
c. 3 kilograms of margarine;
d. 20 kilograms of meat and meat products, with restriction of:
- max. 1 whole turkey or 10 kilograms of turkey products;
- max. 10 kilograms of chicken.
Prohibited: articles from Haiti, made of animal skins (e.g. drums). Soft shell turtles from any country, including the USA.
Alcoholic beverages and/or tobacco products can only be imported by persons over:
18 years into the provinces of Alberta, Manitoba and Quebec;
19 years for the provinces of British Colombia, New Brunswick, Newfoundland, The Northwest Territories, Nova Scotia, Ontario, Prince
Edward Isl., Saskatchewan and Yukon Territory.
Alcoholic beverages and/or tobacco products can only be imported by persons over:
18 years into the provinces of Alberta, Manitoba and Quebec;
19 years for the provinces of British Colombia, New Brunswick, Newfoundland, The Northwest Territories, Nova Scotia, Ontario, Prince
Edward Isl., Saskatchewan and Yukon Territory.
Alcoholic beverages and/or tobacco products can only be imported by persons over:
18 years into the provinces of Alberta, Manitoba and Quebec;
19 years for the provinces of British Colombia, New Brunswick, Newfoundland, The Northwest Territories, Nova Scotia, Ontario, Prince
Edward Isl., Saskatchewan and Yukon Territory.
Alcoholic beverages and/or tobacco products can only be imported by persons over:
18 years into the provinces of Alberta, Manitoba and Quebec;
19 years for the provinces of British Colombia, New Brunswick, Newfoundland, The Northwest Territories, Nova Scotia, Ontario, Prince
Edward Isl., Saskatchewan and Yukon Territory.
If cigarettes, tobacco sticks or manufactured tobacco are included in the personal exemption allowance, only a partial exemption may apply.
A special duty has to be paid on these products unless they are marked with excise stamp "Duty Paid Canada Droit Acquitte". An individual
may import max. 5 units of tobacco products that are not packaged and marked with the excise stamp. One unit consists of either 200
cigarettes, 50 cigars, 200 grams of manufactured tobacco; or 200 tobacco sticks.
Documents authorizing the personal use of cannabis for medical purposes are not sufficient to bring it into Canada.
Only Health Canada retains the authority to issue permits or grant exemptions to import or export cannabis.

Arms and Ammunition regulations:

Prior to carrying a firearm into another country or bringing one back into Canada, the Canadian Firearms Centre should be contacted in order
to find out what particular documentation is required, by calling 1-800-731-4000 from anywhere in Canada or the USA or (506) 624-5380
from elsewhere, or by consulting http://www.rcmp-grc.gc.ca/.
Note: replica firearms are classified as prohibited devices and cannot be imported into Canada.

Export regulations:
Free export without any restriction of tobacco products and alcoholic beverages.
Crew members customs regulations:
Same regulations as for passengers apply.

Pets:
Birds:
1. Birds from countries other than the USA: no birds of any type are allowed entry into Canada unless accompanied by an Import Permit
which must be obtained prior to arrival in Canada. This includes pet birds (parrots, song birds, etc.). The import of birds into Canada is also
subject to control by the Canadian Wildlife Service, therefore, a permit may also be required. Please view: www.inspection.gc.ca under the
title Pet Imports for further details.
2. Birds from the USA:
a. Accompanied by owner: birds must be found healthy when inspected at port of entry. Owner must sign a declaration stating that: - birds
have been in his/her possession for the 90 days period preceding date of importation; and
- birds have not been in contact with any other birds during that time; and
- birds are the owner's personal pets;
- and are not being imported for the purpose of re-sale. The owner or any family member must not have imported birds into Canada under
this pet bird provision during the preceding 90 days period;
b. Unaccompanied birds: Psittacine birds (parrots, parakeets etc.) must be accompanied by an Import Permit issued by the CFIA. Please
see: www.inspection.gc.ca under title "Pet Imports" for further details.
Cats and Dogs:
a. From non-rabies free countries: dogs and cats may enter Canada if accompanied by valid rabies vaccination certificate issued in either
English or French, by a licensed veterinarian, clearly identifying the animal and showing that they are currently vaccinated against rabies.
The certificate should indicate the type of rabies vaccine used, date administered and expiry date (please note that if validity date does not
appear on certificate, it will be considered a 1 year vaccine);
b. From rabies-free countries (as recognized by Canada): Dogs and cats may enter Canada if accompanied by a certificate, in either English
or French, of an official government veterinarian clearly identifying the animal and showing that rabies has not existed in that country for the
6 month period immediately preceding shipment of the animal, and that the animal has been in that country for the 6 months preceding
import or since birth. Please note that (a) above is also an option if the animal has been vaccinated against rabies.

For countries at high-risk for dog rabies, see https://tinyurl.com/hk9uvjrd ;

Note: Dogs and cats under 3 months old are exempt from above rabies requirements. In addition, please note the following section (c) for all
puppies under 8 months old;
c. for puppies under 8 months old traveling unaccompanied to Canada, in addition to above, they are required to be accompanied by a
detailed health certificate. Please see www.inspection.gc.ca under title "Pets Imports" and then "Dogs" for further details.
d. An inspection fee must be paid for dogs and cats from countries other than the USA: CAD 30.- and tax for the first animal in the shipment,
and CAD 5.- tax for each additional animal in the shipment. Please note that above only applies to personal pets and does not apply to
commercial shipments. For further information on importing animals, please view www.inspection.gc.ca under title "Pets Imports" or contact:
Client Services, AHPD, CFIA, 59 Camelot Drive, Nepean, Ontario, Canada, K1A 0Y9. Tel: 1 613 225 2342 ext. 4629 or 4790.

Baggage Clearance regulations:

Baggage is cleared at the first port of entry.

Currency

Currency Import regulations:

Same regulations as for export apply.

Currency Export regulations:

Local currency (Canadian Dollar-CAD) and foreign currencies: no restrictions up to CAD 10,000.-. Amounts equal to or greater than CAD
10,000.- must be declared.

Airport Tax
Airport Improvement Fees (AIF) are levied on all passengers departing from selected airports. Amounts vary.
Place of payment: Included in the ticket fare, or upon departure

NAMES OF THE 2 CITIES TO VISIT. Toronto and ottawa

TOURIST PLACES TO VISIT IN toronto
1.rideau canal
2.canadian museum of nature
3.parliament hill
 4.national gallery of canada
5.canadian war museum
6.
TOURIST PLACES TO VISIT IN CITY 2
1.riplay aquarium
2.casa loma
3.hockey hall of fame
4.distillery historic district
5.art gallery of ontario
6. Royal ontarioc museum

ITINERARY

DAY 1. MEET AT CSIA FOR YOUR FLIGHT TO ottawa

REACH ottawa AND PROCEED TO THE HOTEL. CHECK IN AND DAY IS AT
LEISURE.
DINNER AT THE HOTEL.
DAY 2. AFTER BREAKFAST WE LEAVE FOR ottawa SIGHT SEEING.
VISIT rideau canal, canadian museum of nature and parliament hill
RETURN TO THE HOTEL. DINNER AND OVENIGHT STAY AT THE HOTEL.
DAY 3. LEAVE FOR ottawa SIGHTSEEING AFTER BREAKFAST.
VISIT national gallery of canada , canadian war museum .
DAY 4. TODAY WE CHECK-OUT OF THE HOTEL AND PROCEED TO toronto . CHECK
IN AND REST FOR SOME TIME. LATER WE LEAVE FOR toronto SIGHTSEEING.
VISIT ripley aquarium , casa loma , hockey hall of fame OF toronto
DAY 5. LEAVE FOR toronto SIGHTSEEING AFTER BREAKFAST.
VISIT distillery historic district , art gallery of ontario and royal ontario
museum .
DAY 6. TODAY WE TRANSFER FROM canada TO maxico
ARRIVE AT maxico OF maxico city AND TRANSFER TO THE HOTEL.
VISIT coyoacan museo frida kablo and zocalo.
RETURN TO THE HOTEL. DINNER AND OVENIGHT STAY AT THE HOTEL.
DAY 7. LEAVE FOR maxico city SIGHTSEEING AFTER BREAKFAST.
VISIT museo del tempo mayor and chapultepec castle , palacia de bellas
arts .
DAY 8. TODAY WE CHECK-OUT OF THE HOTEL AND PROCEED TO guqdalupe.
CHECK IN AND REST FOR SOME TIME. LATER WE LEAVE FOR guqdalupe SIGHTSEEING.
VISIT vinos pijaan , castle de vinos and jersey kid zoo park OF guqdalupe
DAY 9. LEAVE FOR guqdalupe SIGHTSEEING AFTER BREAKFAST.
 VISIT ventana al mar , L.A. catto, las nubes bodegas
DAY10. TODAY WE CHECK-OUT OF THE HOTEL AND PROCEED TO THE
AIRPORT FOR YOUR FLIGHT BACK HOME.

Question2
A). Give an explanation about the international travel organisations (Merit)
● IATA
AnswerThe International Air Transport Association (IATA) is the trade association for the
world’s airlines, representing some 320 airlines or 83% of total air traffic. We support many
areas of aviation activity and help formulate industry policy on critical aviation issues. Our
mission
IATA’s mission is to represent, lead, and serve the airline industry.

● Representing the airline industry

We improve understanding of the air transport industry among decision makers and increase
awareness of the benefits that aviation brings to national and global economies. Advocating
for the interests of airlines across the globe, we challenge unreasonable rules and charges,
hold regulators and governments to account, and strive for sensible regulation.
● Leading the airline industry
For over 70 years, we have developed global commercial standards upon which the air
 transport industry is built. Our aim is to assist airlines by simplifying processes and
increasing passenger convenience while reducing costs and improving efficiency.
● Serving the airline industry
We help airlines to operate safely, securely, efficiently, and economically under clearly
defined rules. Professional support is provided to all industry stakeholders with a wide range
of products and expert services.

● UFTAA
Answer : The Universal Federation of Travel Agents Association (UFTAA) is a federation
of national associations of travel agents and tour operators and is the largest world body
representing the travel industry. The Universal Federation of Travel Agents Association
represents 114 National Associations and additional Affiliate members in a total of 121
countries. UFTAA has consultative status with the UN/NGO/ECOSOC, and works closely
with other world bodies such as UNESCO, WHO for a sustainable development and
responsible tourism.

UFTAA seeks to encourage travel among people of all nations and to support the
freedom of travel throughout the world. To this end, UFTAA is an effective lobbying
body and opposes legislation directly harmful to travel and free movement. UFTAA
seeks to reduce or abolish bureaucratic obstacles to travel. Recognising the need to
unify travel agencies and tour-operators into one international federation carrying the
voice and defending the rights of travel industry professionals, UFTAA was founded in
1966 as a result of a merger of two large world organisations, FIAV and UOTAA.

● PATA
Answers : Founded in 1951, the Pacific Asia Travel Association (PATA) is a not-for-profit
membership-based association that acts as a catalyst for the responsible development
of travel and tourism to, from and within the Asia Pacific region.
●
● By bringing together our private and public sector members, PATA facilitates meaningful
partnerships to enhance the value, quality and sustainable growth of travel and tourism
to, from and within the Asia Pacific region.
●

● The Association provides aligned advocacy, insightful research and innovative events to
its member organisations, which including government, state and city tourism bodies;
international airlines and airports; hospitality organisations, and educational
institutions, as well as thousands of young tourism professional (YTP) members across
the world.
●

● The PATA network also embraces the grassroots activism the PATA Chapters and
Student Chapters, who organise numerous travel industry training programmes and
business development events across the world. Thousands of travel professionals
belong to the 32 local PATA Chapters worldwide, while hundreds of students are
members of the 28 PATA Student Chapters globally.
●

● PATA’s Head Office has been in Bangkok since 1998. The Association also has official
offices or representation in Beijing.
Answer:-Founded in 1951, the Pacific Asia Travel Association (PATA) is a not-for profit
association that is internationally acclaimed for acting as a catalyst for the responsible
development of travel and tourism to, from and within the Asia Pacific region.

● ICAO
Answer The International Civil Aviation Organization (ICAO) is a United Nations
agency which helps 193 countries to cooperate together and share their skies to
their mutual benefit.

Since it was established in 1944, ICAO’s support and coordination has helped
countries to diplomatically and technically realize a uniquely rapid and
dependable network of global air mobility, connecting families, cultures, and
businesses all over the world, and promoting sustainable growth and socio-
economic prosperity wherever aircraft fly.

As it enters a new era of digitization, and of incredible new flight and propulsion
innovations, air transport is relying more than ever on ICAO’s expert support and
 technical and diplomatic guidance to help chart a new and exciting future for
international flight. ICAO is innovating itself to answer this call, and expanding its
partnerships among UN and technical stakeholders to deliver a strategic global
vision and effective, sustainable solutions.

● Warsaw Convention
Answers The Warsaw Convention is an international convention which regulates
liability, in the event of accident, for international carriage of persons, luggage or
goods performed by aircraft for reward. It was the first comprehensive legal
framework governing aviation at the international level, playing an essential role
in supporting the development of the sector and establishing a set of principles,
most of which are still effective and constitute the basis of modern aviation law.

This Convention mandates carriers to issue passenger tickets; requires carriers to issue
baggage checks for checked luggage; creates a limitation period of 2 years within which
a claim must be brought; and limits a carrier's liability (maximum of 125,000 francs for
personal injury; 250 francs per kilogram for checked luggage and cargo; 5,000 francs
for the hand luggage of a traveler). The sums limiting liability shall be deemed to refer to
the French franc consisting of 65 milligrams gold of millesimal fineness 900, which may
be converted into any national currency in round figures. The convention of 1929 came
into force on 13 February 1933.

● Montreal Convention
Answer
CONVENTION' FOR THE SUPPRESSION OF UNLAWFUL ACTS

AGAINST THE SAFETY OF CIVIL AVIATION

The States Parties to the Convention

Considering that unlawful acts against the safety of civil aviation jeopardize the
safety of persons and property, seriously affect the operation of air services, and

undermine the confidence of the peoples of the world in the safety of civil aviation;

Considering that the occurrence of such acts is a matter of grave concern;

Considering that, for the purpose of deterring such acts, there is an urgent need

to provide appropriate measures for punishment of offenders;

Have agreed as follows:

Article 1. 1. Any person commits an offence if he unlawfully and inten

tionally:

(a) performs an act of violence against a person on board an aircraft in flight if that

act is likely to endanger the safety of that aircraft; or

(b) destroys an aircraft in service or causes damage to such an aircraft which

renders it incapable of flight or which is likely to endanger its safety in flight; or

(c) places or causes to be placed on an aircraft in service, by any means whatsoever,

a device or substance which is likely to destroy that aircraft, or to cause damage

to it which renders it incapable of flight, or to cause damage to it which is likely

to endanger its safety in flight; or

(d) destroys or damages air navigation facilities or interferes with their operation, if

any such act is likely to endanger the safety of aircraft in flight; or

(e) communicates information which he knows to be false, thereby endangering the

 safety of an aircraft in flight.

2. Any person also commits an offence if he:

(a) attempts to commit any of the offences mentioned in paragraph 1 of this Article; or
(b) is an accomplice of a person who commits or attempts to commit any such offence.

● Chicago Convention
Answers
In 1944, amidst the aftermath of World War II, representatives from 54 nations
convened in Chicago to address the challenges plaguing international aviation. This
historic gathering resulted in the creation of the Convention on International Civil
Aviation, a groundbreaking treaty that laid the foundation for modern air travel.

At its core, the Chicago Convention established the principle of state sovereignty over
airspace. It delineated rules for peaceful aircraft passage, aviation safety standards, and
the establishment of the International Civil Aviation Organization (ICAO) to enforce
these regulations. Additionally, it set forth protocols for air navigation, air traffic rights,
and aircraft registration.

The Convention's comprehensive approach aimed not only to streamline air travel
regulations but also to ensure the safety and security of passengers and aircraft.
Through standardised practices and shared principles, it sought to create a global
environment conducive to the growth of international aviation.

B) The client is probing to find how knowledgeable you are in the Travel Industry, to see if you
are qualified enough to prepare this package for him. So he has put forward a new question for
you. Please write your response/s below. (Merit)

● “Can you please explain ‘the freedoms of the air’ with regard to my package? Which
freedoms are applicable to my route, using the route and airlines that you have chosen
for my tour package?

*Note – Please explain the different freedoms of the air and then present the applicable
freedoms which are achieved in the package

Answer-
 Freedoms of Air.
First freedom: The right of an airline to overfly a foreign country.
12
Second freedom: The right of an airline to land in a foreign country for technical
3. Third Freedom: The right of an airline to carry pax, bagg, cargo and mail from the airline's
own country to a foreign country.
4. Fourth Freedom: The right of an airline to carry pax, bagg, cargo and mail from a 5.
6.
foreign country to the airline's own country.
Fifth Freedom: The right of an airline to carry pax, bagg, cargo and mail between two
foreign countries (Flight originating or terminating in home country).
Sixth Freedom: The right of an airline to carry pax, bagg, cargo and mail between two
foreign countries via the airline's own country.
7. Seventh Freedom: The right of an airling to carry pax,bagg, cargo and mail between two
foreign countries while not offering flights (not via) to one's own country.
8. Eight Freedom: The right of an airline to allow a foreign carrier to operate between two
domestic points of the country, with flight originating or continuing to own country.
Cabotage (RESTRICTED) Freedom: The right of an airline to allow a foreign or continuing
flights to own country.
carrier to operate between two domestic points of the country without originating

Question3. Why do you think your package is of good quality? Can you please elaborate?

Can you compare your package with a similar package of any other tour operator and tell the
client of the advantages of your package.
(Distinction)
Note- Give the highlights, advantages of the packages including the relevant measures taken
while making the package and how all those measures has helped package and passenger
directly or indirectly ie; by saving time, money, making the tour more interesting etc.

Answer Elaboration on Package Quality:

Tailored Experiences:
Our packages are meticulously crafted, taking into consideration the diverse interests and preferences of
our clients. Each itinerary is tailored to ensure a personalized and memorable travel experience.
In-depth Destination Research:
Extensive research on destinations is conducted to provide comprehensive and authentic travel experiences.
From hidden gems to popular attractions, our packages offer a well-rounded exploration.
Accommodation Excellence:
Partnering with top-rated accommodations ensures a comfortable and enjoyable stay. Quality assurance
measures are in place to guarantee that our clients experience the best in hospitality.
Expert Guided Tours:
Our packages often include expert-guided tours, enhancing the cultural and historical understanding of the
destination. Our guides are knowledgeable, multilingual, and committed to providing an enriching
experience.
Safety and Security Measures:
We prioritize the safety of our clients by implementing stringent safety measures. From secure transportation
to adherence to local regulations, our packages are designed with the well-being of our travelers in mind.
Comparison with Other Tour Operators:
Exclusive Access:
Our packages may offer exclusive access to certain attractions or events, providing a unique and privileged
experience not available with other operators.
Customer Reviews and Testimonials:
Positive feedback from our satisfied clients speaks volumes about the quality of our packages. Real
testimonials highlight the exceptional service and value we provide.
Transparent Pricing:
Our pricing is transparent, with no hidden fees. We offer competitive rates without compromising on the
quality of services, giving our clients true value for their investment.
Responsive Customer Support:
Our dedicated customer support team is available 24/7, ensuring that clients receive assistance and
information promptly. This commitment to customer service sets us apart from other operators.
Sustainability Initiatives:
We are dedicated to responsible tourism. Our packages may incorporate sustainable practices and eco-
friendly options, contributing to the conservation of the destinations we visit.
By highlighting these factors, we believe our travel packages offer a distinctive and unparalleled experience,
ensuring that our clients not only enjoy their journey but also create lasting memories.